CIVIL AVIATION AUTHORITY, BANGLADESH AVIATION PUBLIC HEALTH MANUAL FIRST EDITION NOVEMBER 2015 Civil Aviation Authority, Bangladesh Aviation Public Health Manual RECORD OF AMENDMENTS Amendment Number 19 Nov 2015 Date Pages Affected Date Entered Initials i Civil Aviation Authority, Bangladesh Aviation Public Health Manual LIST OF EFFECTIVE PAGES Topic/Chapter Page No Edition Date of Issue Cover - 1 19 Nov 2015 Record of Amendments I 1 19 Nov 2015 List of effective pages ii-vi 1 19 Nov 2015 Table of contents vii-xi 1 19 Nov 2015 Appendices Xii 1 19 Nov 2015 Distribution List Xiii 1 19 Nov 2015 Foreword Xv 1 19 Nov 2015 Chapter 1 1-1 1 19 Nov 2015 1.1 1-1-6 1 19 Nov 2015 1.2 1-7 1 19 Nov 2015 Chapter 2 2-1 1 19 Nov 2015 2.1 2-1 1 19 Nov 2015 2.2 2-1 1 19 Nov 2015 2.3 2-2 1 19 Nov 2015 2.4 2-3 1 19 Nov 2015 2.5 2-4 1 19 Nov 2015 2.6 2-4 1 19 Nov 2015 2.7 2-4-6 1 19 Nov 2015 2.8 2-6 1 19 Nov 2015 Figure 2.1 2-7 1 19 Nov 2015 Chapter 3 3-1 1 219Nov 2015 3.1 3-1 1 19 Nov 2015 3.2 3-2-5 1 19 Nov 2015 3.3 3-6 1 19 Nov 2015 3.4 3-6 1 19 Nov 2015 3.5 3-7 1 19 Nov 2015 19 Nov 2015 ii Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3.6 3-7-9 1 19 Nov 2015 3.7 3-10 1 19 Nov 2015 3.8 3-10 1 19 Nov 2015 3.9 3-11 1 19 Nov 2015 3.10 3-11 1 19 Nov 2015 3.11 3-11 1 19 Nov 2015 3.12 3-12 1 19 Nov 2015 3.13 3-12 1 19 Nov 2015 3.14 3-13 1 19 Nov 2015 3.15 3-13 1 19 Nov 2015 3.16 3-14 1 19 Nov 2015 3.17 3-14 1 19 Nov 2015 3.18 3-15 1 19 Nov 2015 3.19 3-15 1 19 Nov 2015 Chapter 4 4-1 1 19 Nov 2015 4.1 4-1 1 19 Nov 2015 4.2 4-1 1 19 Nov 2015 Figure 4.1 4-2 1 19 Nov 2015 4.3 4-2 1 19 Nov 2015 4.4 4-3 1 19 Nov 2015 4.5 4-3-4 1 19 Nov 2015 Figure 4.2 4-5 1 19 Nov 2015 4.6 4-6 1 19 Nov 2015 4.7 4-6 1 19 Nov 2015 4.8 4-7 1 19 Nov 2015 4.9 4-7 1 19 Nov 2015 Chapter 5 5-1 1 19 Nov 2015 5.1 5-1 1 19 Nov 2015 19 Nov 2015 iii Civil Aviation Authority, Bangladesh Aviation Public Health Manual 5.2 5-1 1 19 Nov 2015 5.3 5-2 1 19 Nov 2015 5.4 5-2-3 1 19 Nov 2015 5.5 5-4 1 19 Nov 2015 5.6 5-4 1 19 Nov 2015 5.7 5-4-5 1 19 Nov 2015 5.8 5-6 1 19 Nov 2015 5.9 5-6 1 19 Nov 2015 5.10 5-7-8 1 19 Nov 2015 5.11 5-9 1 19 Nov 2015 Figure 5.1 5-10 1 19 Nov 2015 Figure 5.2 5-11 1 19 Nov 2015 Chapter 6 6-1 1 19 Nov 2015 6.1 6-1 1 19 Nov 2015 6.2 6-1 1 19 Nov 2015 6.3 6-1 1 19 Nov 2015 6.4 6-2 1 19 Nov 2015 6.5 6-3 1 19 Nov 2015 6.6 6-3 1 19 Nov 2015 6.7 6-3-7 1 19 Nov 2015 6.8 6-8 1 19 Nov 2015 6.9 6-9 1 19 Nov 2015 6.10 6-10-11 1 19 Nov 2015 6.11 6-12 1 19 Nov 2015 6.12 6-15 1 19 Nov 2015 6.13 6-15 1 19 Nov 2015 6.14 6-17 1 19 Nov 2015 6.15 6-17 1 19 Nov 2015 19 Nov 2015 iv Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.16 6-18 1 19 Nov 2015 6.17 6-21 1 19 Nov 2015 6.18 6-21 1 19 Nov 2015 Chapter 7 7-1 1 19 Nov 2015 7.1 7-1 1 19 Nov 2015 7.2 7-1 1 19 Nov 2015 7.3 7-2 1 19 Nov 2015 7.4 7-2 1 19 Nov 2015 7.5 7-3 1 19 Nov 2015 7.6 7-4 1 19 Nov 2015 Chapter 8 8-1 1 19 Nov 2015 8.1 8-1 1 19 Nov 2015 8.2 8-1 1 19 Nov 2015 8.3 8-2 1 19 Nov 2015 8.4 8-2 1 19 Nov 2015 8.5 8-2 1 19 Nov 2015 8.6 8-3 1 19 Nov 2015 Chapter 9 9-1 1 19 Nov 2015 9.1 9-1 1 19 Nov 2015 9.2 9-1 1 19 Nov 2015 9.3 9-2 1 19 Nov 2015 Figure 9.1 9-3 1 19 Nov 2015 Figure 9.2 9-4 1 19 Nov 2015 9.4 9-5 1 19 Nov 2015 9.5 9-6-7 1 19 Nov 2015 Chapter 10 10-1 1 19 Nov 2015 Chapter 11 11-1 1 19 Nov 2015 1 19 Nov 2015 Chapter 12 19 Nov 2015 v Civil Aviation Authority, Bangladesh Aviation Public Health Manual 12.1 12-1-3 1 19 Nov 2015 12.2 12-3-4 1 19 Nov 2015 12.3 12-4-5 1 19 Nov 2015 1 19 Nov 2015 Appendices Appendix 1 App 1-1 1 19 Nov 2015 Appendix 2 App 2-1 1 19 Nov 2015 Appendix 3 App 3-1 1 19 Nov 2015 Appendix 3A App 3A-1 1 19 Nov 2015 Appendix 4 App 4-1 1 19 Nov 2015 Appendix 5 App 5-1-4 1 19 Nov 2015 Appendix 6 App 6-1-2 1 19 Nov 2015 Appendix 7 App7-1-2 1 19 Nov 2015 Appendix 8 App 8- 1-3 1 19 Nov 2015 Appendix 9 App 9- 1-3 1 19 Nov 2015 Appendix 10 App 10- 1-3 1 19 Nov 2015 Appendix 11 App 11-1-13 1 19 Nov 2015 Appendix 12 App 12-1-14 1 19 Nov 2015 References Ref 1-1 1 19 Nov 2015 19 Nov 2015 vi Civil Aviation Authority, Bangladesh Aviation Public Health Manual TABLE OF CONTENTS CHAPTER 1 PAGE NO 1-1 1-7 1.1 1.2 Definitions Abbreviation 2.1 2.2 2.3 2.4 2-1 2-1 2-2 2-3 Fig 2.1 Introduction Responsibility of airport operator Screening during outbreak Inbound aircraft carrying a suspected case of a communicable disease which may pose a serious public health risk Exercises General guidelines for cabin crew when facing a suspected case of communicable disease on board Responsibilities of Cabin Crew Notification of Suspected Communicable disease, or other Public Health Risk, on board an aircraft Notification of Suspected Communicable disease, or other Public Health Risk, on board an aircraft 3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 3.11 Disinsection of aircraft Procedure of disinsection Disinfection of aircraft Procedure of disinfection Disposal of used air sickness containers Aircraft Interior Cleaning Special Needs Precautions against animals transportation in the aircraft Foodstuffs carriage in aircraft International certificate of vaccination and prophylaxis Importation of Radioactive Material 3-1 3-2 3-6 3-6 3-7 3-7 3-10 3-10 3-11 3-11 3-11 2.5 2.6 2.7 2.8 CHAPTER 2 In the event of a communicable disease outbreak 19 Nov 2015 CHAPTER 3 Facilitation of Public Health Provisions 2-4 2-4 2-4 2-6 2-7 vii Civil Aviation Authority, Bangladesh 3.12 3.13 3.14 3.15 3.16 3.17 3.18 3.19 4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 5.1 5.2 5.3 5.4 5.5 Aviation Public Health Manual Facilities required for implementation of public health, Emergency , Medical relief, animal and plant quarantine measures Passenger amenities in the airport Relief flights following natural and man-made disasters which seriously endanger human health when, United Nations (UN) assistance is required Implementation of International Health Regulations and Related Provisions Communicable Disease Outbreak National Aviation Plan Facilitation of the transport of persons with disabilities Access to airports of disabled persons Access to air services of disabled persons CHAPTER 4 Water supply in the airport and in the aircraft 3-12 3-12 3-13 3-13 3-14 3-14 3-15 3-15 Background Water supply and transfer chain Figure 4.1: Aircraft potable water supply and Transfer chain Complying with International Health Regulations (2005) General Roles and Responsibilities of each component of water supply Hazards in the water supply chain Figure 4.2: Sources of water contamination in the transfer chain Monitoring of potable water supply Indicators of monitoring water Frequency of monitoring Surveillance ( Inspection procedures of the establishment) 4-1 4-1 4-2 4-2 4-3 4-4 4-5 4-6 4-6 4-7 4-7 Background Requirements for sanitary condition of airports Design and construction of airports Airport toilet sanitation Toilet cleaning 5-1 5-1 5-2 5-2 5-4 19 Nov 2015 CHAPTER 5 Cleaning and disinfection of airport facilities viii Civil Aviation Authority, Bangladesh Aviation Public Health Manual 5.6 Toilet cleaning Schedule 5-4 5.7 Vector control in airport 5-4 5.8 Rodent (Rats) control in airport 5-6 5.9 Inspection of airport facilities 5-6 5.10 Cleaning of Public areas in airport 5-7 5.11 Core capacity requirements for designated airports 5-9 Figure 5.1: PoE core capacity requirements at all times (Routine) 5-10 Figure 5.2: PoE core capacity requirements (PHEIC) 5-11 CHAPTER 6 Food Safety in aviation 6.1 General 6-1 6.2 Safe food supplies 6-1 6.3 Quality control of food 6-1 6.4 Airport catering establishments 6-2 6.5 Flight catering kitchens 6-3 6.6 Airports Hotel/Restaurants 6-3 6.7 Flight catering premises 6-3 6.8 Food handlers 6-8 Food preparation 6-9 6.10 Prevention of contamination 6-10 6.11 Cleansing and sanitization of dishes and utensils 6-12 6.12 Cleaning of catering premises 6-15 6.13 Food storage in the catering centre 6-15 6.14 Laboratory facilities at flight catering establishment 6-17 6.15 Transportation of food to the aircraft 6-17 6.16 Preservation of food in the aircraft 6-18 6.17 Inspection of flight catering centre 6-21 6.18 Solid waste disposal 6-21 6.9 19 Nov 2015 ix Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 7 Medical supplies in the aircraft 7.1 Introduction 7-1 7.2 First aid kits and Universal precaution kits 7-1 7.3 Emergency medical kit- Aeroplanes 7-2 7.4 Oxygen storage and dispensing apparatus 7-2 7.5 Contents of first aid kit and universal precaution kit 7-3 7.6 Contents of Emergency medical kit- Aeroplane 7-4 CHAPTER 8 Medical support during aircraft accident 8.1 Actions by medical services during aircraft accident on the airport 8-1 8.2 Actions by designated hospitals 8-1 8.3 Actions by medical services during aircraft accident off the airport 8-2 8.4 Actions by designated hospitals 8-2 8.5 Provisions of medical services during aircraft emergency 8-2 8.6 Hospitals 8-3 CHAPTER 9 Triage and Medical care 9.1 Immediate need for care of injured in aircraft accidents 9-1 9.2 Triage Principles (all emergencies) 9-1 9.3 Standardized casualty identification tags and their use 9-2 9.1 Figure :Casualty Identification Tag 9-3 9.2 Figure :Casualty Identification Tag 9-4 9.4 Care Principles 9-5 9.5 Control of flow of the injured 9-6 19 Nov 2015 x Civil Aviation Authority, Bangladesh 12.1 12.2 12.3 Aviation Public Health Manual CHAPTER 10: Care of ambulatory survivors 10-1 CHAPTER 11: Care of Fatalities 11-1 CHAPTER 12 Airport Medical Services General Airport Medical Care Facilities/First aid room Airport without a medical care 19 Nov 2015 12-1 12-3 12-4 xi Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDICES Appendices SUBJECT PAGE NO Appendix 1 Aircraft General declaration App 1-1 Appendix 2 Certificate of Residual disinfection App 2-1 Appendix 3 Public Health Passenger Locator Card App 3-1 Appendix 3A Public Health Passenger Locator Card (CAAB Approved) Appendix 4 Appendix 5 Model International certificate of vaccination or prophylaxis Inspection checklist for evaluating the sanitation status and implementation of international health regulations (IHR) to airports Appendix 6 Medical (Cabin) Inspection Checklist Appendix 7 Inspection of airline service area or Transfer point Appendix8 On-site Inspection to assess the cleaning status of the aircraft Appendix 9 Inspection checklist of flight catering service center Appendix 10 Inspection checklist for flight catering food preparation, Storage and transportation State and Airport assistance visit checklist from ICAO-CAPSCA Appendix 11 Appendix 12 Standard operating procedure (SoP) for HSIA when infectious disease threat is reported on arriving aircraft References Serial no 1 to 13 19 Nov 2015 App 3A-1 App 4-1 App 5-1 to 5-4 App 6-1 to 6-2 App 7-1 to 7-2 App 8-1 to 8-3 App 9-1 to 9-3 App 10-1 to 10-3 App 11-1 to 11-13 App 12-1 to 12-14 Ref 1-1 xii Civil Aviation Authority, Bangladesh SL NO 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 Aviation Public Health Manual DISTRIBUTION LIST INTERNAL Chairman, CAAB Member (Operations and Planning), CAAB Chief Engineer, CAAB Director, Flight Safety and Regulations, CAAB Director, Hazrat Shahjalal International Airport, Dhaka Superintending Engineer (Civil), CAAB Superintending Engineer ( (E/M), CAAB Airport Manager, Shah Amanat International Airport, Chittagong Airport Manager, Osmani International Airport, Sylhet Airport Managers - Cox’s Bazar Airport, Jessore Airport, Saidpur Airport, Barisal Airport, Shah Makhdum Airport,Rajshahi Medical Assessor, CAAB Civil Aviation Training Centre (CATC) Master Copy, CAAB Technical Library, CAAB EXTERNAL Chairman AOC, HSIA Managing Director, Biman Bangladesh Airlines Managing Director, Regent Airways Managing Director, United Airways (BD) Ltd Managing Director, NovoAir Managing Director ,US-Bangla Airlines Bangladesh Airlines Training Centre(BATC) Airport Health Officer, Airport Health Department, HSIA Director, IEDCR, Director General of Health Services Director(Disease Control), Director General of Health Services Deputy Director, Plant Quarantine Station, HSIA Project Director, Livestock Quarantine Station, HSIA Biman Flight Catering Centre (BFCC), HSIA Flight Catering Centre- Regent Airways, United Airways (BD) Ltd, , NovoAir, US-Bangla Airlines 19 Nov 2015 COPY NO 01 02 03 04 05 06 07 08 09 10-14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32-35 xiii Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 xiv Civil Aviation Authority, Bangladesh Aviation Public Health Manual FOREWORD With the increased growth in international travel and trade and the emergence and reemergence of international disease threats and other public health risks, International Civil Aviation Organization (ICAO) published ICAO Health Related SARPs and Documents (Annexes 6, 9, 11, 14, Procedures for Air Navigation Services- Air Traffic Management (PANS-ATM, Doc 4444). Airports Council International (ACI) and International Air Transport Association (IATA) provided necessary guidelines for the protection of health of passengers, crews and the personnel working at the airports. WHO had also published a guide in 2009, “Hygiene and Sanitation in aviation” for use by the health professionals in each member state with a view to clarify the ultimate responsibility for the safety of food, water and proper handling of wastes in international airports. Keeping all these in view, Civil Aviation Authority, Bangladesh has extended its all out efforts to meet these challenges and keep the airports safe- “ to prevent, protect against , control and provide a public health response to the international spread of communicable diseases in ways that are commensurate with and restricted to public health risks, and which avoid unnecessary interference with international traffic and trade”. In pursuance of the powers conferred upon the Chairman, CAA, Bangladesh vide Rule 214 of CAR 84, the Chairman is pleased to approve this Aviation Public Health Manual - Ist Edition 2015 which is a guidance material for the stakeholders involved in airports and airlines activities. The Manual will be beneficial to the airports and airlines operators and other stakeholders in aviation to ensure a safe environment for travelers using points of entry facilities. This Manual is also a guidance material for the airport medical authority to deal with routine medical emergencies which normally occur at the airport and also in possible aircraft accidents. It shall have immediate effect. 19 Nov 2015 xv Civil Aviation Authority, Bangladesh Aviation Public Health Manual - BLANK PAGE - 19 Nov 2015 xvi Civil Aviation Authority, Bangladesh Aviation Public Health Manual -BLANK PAGE- 19 Nov 2015 i Civil Aviation Authority, Bangladesh Aviation Public Health Manual -BLANK PAGE- 19 Nov 2015 xiv Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 1 1.1 Definitions The following definitions are required to know when you go through the different chapters of this Aviation Public Health Manual. Admission: The permission granted to a person to enter a State by the public authorities of that State in accordance with international laws. Advance Passenger Information (API) System: An electronic communications system whereby required data elements are collected and transmitted to border control agencies prior to flight departure or arrival and made available on the primary line at the airport of entry. Affected area: Means a geographical location specifically for which health measures have been recommended by WHO under IHR. Affected: Means a person, baggage, cargo, containers, conveyances, goods, postal parcel, or human remains that are infected or contaminated, or carry sources of infection, so as to constitute a public health risk. Aircraft equipment: Articles, including first-aid and survival equipment and commissary supplies, but not spare parts or stores, for use on board an aircraft during flight. Aircraft operator: A person, organization or enterprise engaged in or offering to engage in an aircraft operation. Airline: As provided in Article 96 of the Convention, any air transport enterprise offering or operating a scheduled international air service. Authorized agent: A person who represents an aircraft operator and who is authorized by or on behalf of such operator to act on formalities connected with the entry and clearance of the operator’s aircraft, crew, passengers, cargo, mail, baggage or stores and includes, where national law permits, a third party authorized to handle cargo on the aircraft. Backflow: Flow of water or other liquids, mixtures or substances into the distribution pipes of a potable supply of water from any source or sources other than the potable water supply. Backsiphonage is one form of backflow. Backflow preventer: Approved backflow prevention plumbing device that would typically be used on potable water distribution lines where there is a direct connection or mixtures or substances from any source other than the potable water supply. Some devices are designed for use under continuous water pressure, whereas others are non-pressure types. Back-siphonage: Backward flow of used contaminated or polluted water from a plumbing fixture or vessel or other source into a water supply pipe as a result of negative pressure in the pipe. Baggage: Personal property of passengers or crew carried on an aircraft by agreement with the operator. 19 Nov 2015 Page 1-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Biohazard bag: Bag used to secure biohazard waste that requires microbiological inactivation in an approved manner for final disposal. Such bags must be disposable and impervious to moisture and have sufficient strength to preclude tearing or bursting under normal conditions of usage and handling. Cleaning: Removal of visible dirt or particles through mechanical action, normally undertaken on a routine and frequent basis. The cleaning process and some products used for cleaning also result in disinfection. Competent authority: Authority responsible for the implementation and application of health measures under International Health Regulations (2005). Control measures: Those steps in the drinking-water supply that directly affect drinking-water quality and that collectively ensure that drinking-water consistently meets health-based targets. They are activities and processes applied to prevent hazard occurrence. Cross-connection: Any unprotected actual or potential connection or structural arrangement between a potable water plumbing system and any other source or system through which it is possible to introduce into any part of the potable system any used water, industrial fluid, gas or substance other than the intended potable water with which the system is supplied. Bypass arrangements, jumper connections, removable sections, swivel or change-over devices and other temporary or permanent devices through which backflow can occur are considered to be crossconnections. Cargo: Any property carried on an aircraft other than mail, stores and accompanied or mishandled baggage, other safety-related aspects, and security-related aspects, of air transport operations. Provision of services during flights, in particular for catering, and for the comfort of passengers. Communicable disease: It is taken to include those diseases resulting from infections by transmissible agents such as viruses and bacteria, and that have the potential to cause a serious public health risk or emergency of international concern. Crew member: A person assigned by an operator to duty on an aircraft during a flight duty period. Contamination: Presence of an infectious or toxic agent or matter on a human or animal body surface, in or on a product prepared for consumption or on other inanimate objects, including conveyances that may constitute a public health risk. Conveyance: An aircraft, ship, train, road vehicle or other means of transport on an international voyage. Core capacity: Capacities listed at Annex 1 of IHR (2005). Decontamination: Means a procedure whereby health measures are taken to eliminate an infectious or toxic agent or matter on a human or animal body surface, in or on a product prepared for consumption or on other inanimate objects, including conveyances, that may constitute a public health risk; 19 Nov 2015 Page 1-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Deratting: Means the procedure whereby health measures are taken to control or kill rodent vectors of human disease present in baggage, cargo, containers, conveyances, facilities, goods and postal parcels at the point of entry Diseases: Means an illness or medical condition, irrespective of origin or source, that presents or could present significant harm to humans; Disembarkation: The leaving of an aircraft after landing, except by crew or passengers continuing on the next stage of the same through-flight. Disinfection: The procedure whereby health measures are taken to control or kill infectious agents on a human or animal body, in or on affected parts of aircraft, baggage, cargo, goods or containers, as required, by direct exposure to chemical or physical agents. Disinsection; The procedure whereby health measures are taken to control or kill insects present in aircraft, baggage, cargo, containers, goods and mail. Embarkation: The boarding of an aircraft for the purpose of commencing a flight, except by such crew or passengers as have embarked on a previous stage of the same through-flight. Emergency preparedness: Programme of long term activities whose goal is to strengthen the overall capacity and capability of a country or a community to manage efficiently all types of emergencies and bring about an orderly transition from relief through to recovery. Flight crew member: A licensed crew member charged with duties essential to the operation of an aircraft during a flight duty period. Free pratique: Permission of an aircraft after landing, to embark or disembark, discharge or load cargo or stores. Food handling area: Any area where food is stored, processed, prepared or served. Food preparation area: Any area where food is processed, cooked or prepared for service. Food service area: Any area where food is presented to passengers or crew members (excluding individual cabin service). Food storage area: Any area where food or food products are stored. Food transport area: Any area through which unprepared or prepared food is transported during food preparation, storage and service operations (excluding individual cabin service). Health Measure: Means procedures applied to prevent the spread of diseases of contamination; a health measure does not include law enforcement or security measure. Ill person: Means an individual suffering from or affected with a physical ailment that may pose a public health risk; Infection: Means the entry and development or multiplication of an infectious agent in the body of humans and animals that may constitute a public health risk; 19 Nov 2015 Page 1-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual International traffic: Means the movement of persons, baggage, cargo, containers, conveyances, goods or postal parcels across an international border, including international trade. Inspection: The examination, by competent authority or under its supervision, of areas, baggage, containers, conveyances, facilities, goods or postal parcels, including relevant data and documentation, to determine if a public health risk exists. Narcotics control: Measures to control the illicit movement of narcotics and psychotropic substances by air. Personal protective equipment: Equipment and materials used to create a protective barrier between a worker and the hazards in the workplace. Potable water: Fresh water that is intended for drinking, washing or showering; for handling, preparing or cooking food; and for cleaning food storage and preparation areas, utensils and equipment. Potable water, as defined by the WHO Guidelines for drinking-water Quality, does not represent any significant risk to health over a lifetime of consumption, including different sensitivities that may occur between life stages. Potable water tanks: All tanks in which potable water is stored for distribution and use as potable water. Public health authority: Government agency or designee responsible for the protection and improvement of the health of entire populations through community-wide action. Public health surveillance: The ongoing, systematic collection, analysis and interpretation of data about specific environmental hazards, exposure to environmental hazards and health effects potentially related to exposure to environmental hazards, for use in the planning, implementation and evaluation of public health programmes. Passenger amenities: Facilities provided for passengers which are not essential for passenger processing. Person with disabilities: Any person whose mobility is reduced due to a physical incapacity (sensory or locomotors), an intellectual deficiency, age, illness or any other cause of disability when using transport and whose situation needs special attention and the adaptation to the person’s needs of the services made available to all passengers. Pilot-in-command: The pilot responsible for the operation and safety of the aircraft during flight time. Point of entry: Means a passage for international entry and exit of travelers, baggage, cargo, containers, conveyances, goods and postal parcels as well as agencies and areas providing services to them on entry or exit. 19 Nov 2015 Page 1-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Public health emergency of international concern: An extraordinary event which is determined, as provided in the International Health Regulations (2005) of the World Health Organization: (i) to constitute a public health risk to other States through the international spread of disease and (ii) to potentially require a coordinated international response Public health risk: A likelihood of an event that may affect adversely the health of human populations, with an emphasis on one which may spread internationally or may present a serious and direct danger. Quarantine: Means the restriction of activities and/or separation from others of suspect persons who are not ill or of suspect baggage, containers, conveyances or goods in such a manner as to prevent the possible spread of infection or contamination; Relief flights: Flights operated for humanitarian purposes which carry relief personnel and relief supplies such as food, clothing, shelter, medical and other items during or after an emergency and/or disaster and/or are used to evacuate persons from a place where their life or health is threatened by such emergency and/or disaster to a safe haven in the same State or another State willing to receive such persons. Reservoir: Means an animal, plant or substance in which an infectious agent normally lives and whose presence may constitute a public health risk; Rodent: Any of the relatively small placental mammals that constitute the order Rodentia, having constantly growing incisor teeth specialized for gnawing. The group includes rats, mice, squirrels, marmots, etc Surveillance: Means the systematic ongoing collection, collation and analysis of data for public health purposes and the timely dissemination of public health information for assessment and public health response as necessary; Suspect: Means those persons, baggage, cargo, containers, conveyances, goods or postal parcels considered by a State Party as having been exposed, or possibly exposed, to a public health risk and that could be a possible source of spread of disease; Sewage: Any liquid waste that contains animal or vegetable matter in suspension or solution, including liquids that contain chemicals in solution. Transfer point: Site of intermittent connection for water transfer between the hard-plumbed airport water distribution system and the aircraft water system. Sometimes referred to as Watering point. Traveller: Means a natural person undertaking an international voyage; Turbidity: Light-scattering cloudiness or lack of transparency of a solution due to the presence of suspended particles. Turbidity is not necessarily visible to the eye. Vector: Means an insect or other animal which normally transports an infectious agent that constitutes a public health risk; 19 Nov 2015 Page 1-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Visitor: Any person who disembarks and enters the territory of a Contracting State other than that in which that person normally resides; remains there lawfully as prescribed by that Contracting State for legitimate non-immigrant purposes, such as touring, recreation, sports, health, family reasons, religious pilgrimages, or business; and does not take up any gainful occupation. Water supply surveillance: Continuous and vigilant public health assessment and review of the safety and acceptability of drinking-water supplies. There are two types of approaches: auditbased approaches and approaches relying on direct assessment. In the audit approach, assessment activities, including verification testing, are undertaken largely by the supplier, with third-party auditing to verify compliance. In direct assessment, the drinking-water supply surveillance agency carries out independent testing of water supplies. WHO IHR Contact Point: The unit within WHO that is accessible at all times for communication with the national IHR Focal Points. 19 Nov 2015 Page 1-6 Civil Aviation Authority, Bangladesh 1.2 Aviation Public Health Manual Abbreviation AFTN -Aeronautical Fixed Telecommunication Network AHO -Airport Health Officer ACI -Airports Council International ANO -Air Navigation Order App -Appendix ATM -Air Transport Management ATS -Air Traffic Services CAAB -Civil Aviation Authority, Bangladesh CARs -Civil Aviation Rules CMH -Combined Military Hospital CAPSCA-Collaborative Arrangement for the Prevention and Management of Public Health Events in Civil Aviation CMT -Crisis Management Team Doc -Document DGHS -Director General of Health Services DMCH- Dhaka Medical College Hospital ECR -Environmental Conservation Rules HERT -Health Emergency Response Team HSIA -Hazrat Shahjalal International Airport ICAO -International Civil Aviation Organization IHR -International Health Regulations IATA -International Air Transport Association IEDCR-Institute of Epidemiology, Disease control and Research OIA -Osmani International Airport PANS -Procedures of Air Navigation Services PHEIC -Public Health Emergency of International Concern PIC -Pilot- in- Command PLC -Passenger Locator Card PoE -Point of Entry PPE -Personal Protective Equipment Ref - Reference SAIA -Shah Amanat International Airport SoP -Standard Operating Procedures SARPS-Standards and Recommended Practices WHO -World Health Organization 19 Nov 2015 Page 1-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 1-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 2 In the event of a communicable disease outbreak 2.1 Introduction 2.1.1 In the event of an outbreak of communicable disease on an international level, air travel will be the focus of much attention due to the potential for aviation to increase the rate at which a disease spreads, thereby decreasing the time available for preparing interventions. Advance preparation should make it possible to reduce the consequences. 2.1.2 Airport operators are to protect the health and look into the welfare of travellers, staff and the public and to take necessary steps to reduce the opportunities for dissemination of communicable diseases by air. 2.2 Responsibility of airport operator The following measures are to be taken by airport operators and health authorities against communicable diseases that might pose a serious risk to public health: 2.2.1 The responsibility for management of the risk of communicable diseases at airports rests with the public health authority and the relevant airport operator. 2.2.2 The airport authority is to make available adequate supplies of appropriate personal protective equipment (including hand-washing facilities or sanitizing gels) for airport staff. 2.2.3 Travelers and health professionals should have access to consistent information about postponing travel and screening measures that may be in place at an airport, should a potential traveler have an illness prior to commencing air travel. Such information will usually be taken from a public health information site or developed in close collaboration with the public health authority. 2.2.4 Before arrival at the airport terminal building, information can be provided to travellers by means of an airport/ airline web site or by electronic link to a public health web site by recorded telephone message or by printed media. A telephone message may give health information directly and possibly refer the listener to further sources of information. 2.2.5 The media can play a useful role in informing travellers of the situation at an airport and links with the media should be established so that journalists can obtain information at short notice. Notices on radio and television stations and public information delivered through other forms of mass media e.g. internet, can be very effective. 2.2.6 Travelers who have medical conditions that may affect their fitness for travelling should have their attending physician complete the International Air Transport Association Medical Information Form (“MEDIF”, or the equivalent form in use by the airline) or discuss the situation with the airline ticketing/reservations staff who will forward the enquiry to appropriate medical staff. 19 Nov 2015 Page 2-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 2.2.7 The information shall be given by signage, stands, posters or electronic displays in the airport. The text would be adjusted according to the information to be conveyed. The WHO or national public health authority will provide the information on symptoms 2.2.8 Public announcements, and other forms of communication, should be provided in the languages used by persons most frequently travelling through the airport, including English, as well as the State’s own language(s). 2.2.9 To ensure public confidence, airport operators should explain to passengers, as fully as possible, the reasons for any necessary health-related measures. 2.3 Screening during outbreak 2.3.1 According to WHO, screening for communicable diseases can potentially reduce opportunities for transmission and forestall or delay international spread. Depending on the epidemiology, extent of transmission and severity of the disease (attack and mortality rates), screening of arriving and departing travellers at international airports may be considered. 2.3.2 Screening measures that match the behavior of the communicable disease in question have the greatest chance of reducing the number of cases and limiting or preventing international spread. 2.3.3 Screening methods include visual inspection, questionnaire and temperature measurement using thermal scanners, infra-red-thermometer etc or any other method recommended by WHO. 2.3.4 If the National public health authority determines that screening is to be employed, it should discuss the issues with the airport operator in order to develop acceptable plans. Costs associated with providing screening equipment shall normally be met by the national public health authority 2.3.5 Travellers determined at screening to be at increased risk of having a communicable disease posing a potentially serious public health risk should undergo secondary screening by a medical practitioner. If the assessment is positive i.e. the traveller is thought to be suffering from a communicable disease which poses a serious public health risk, consideration should be given to prevent his/her departure. Such a decision should not be taken lightly and has legal implications that need to be adequately considered in preparedness planning. (IHR (2005) Articles 23.3, 23.5, 31 and 32 cover health measures for arriving and departing travellers, including requirements for minimizing discomfort and distress for passengers that are at risk of a communicable disease). appropriate diagnosis, and management, in accordance with the IHR (2005) with a view to protecting the public from potential infection i.e. by isolation or quarantine. Appropriate isolation or quarantine facilities should be identified by the public health authority and to be sited away from the airport site. Travellers arriving or departing from an ‘at risk’ area should be provided with the available information about risks, risk avoidance, symptoms associated with the disease and when and where to report should these symptoms develop. 19 Nov 2015 Page 2-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 2.4 Inbound aircraft carrying a suspected case of a communicable disease which may pose a serious public health risk 2.4.1 A number of considerations should be taken into account when an aircraft arrives carrying a suspected case of a communicable disease which may pose a serious public health risk. These include the following points. 2.4.2 The pilot in command (PIC) needs to be advised of where to park the aircraft, such information will normally be communicated to the PIC by air traffic control. This may be on a remote stand, or, depending on the situation, on the apron with or without a passenger boarding bridge attached. Such aircraft should be parked at stands which have all the relevant facilities, enable continued ventilation of the aircraft and allow easy accessibility to public health personnel to assess any suspect case(s) and permit efficient clearance of passengers. 2.4.3 Action should be taken to disembark the travellers as soon as possible after the situation has been evaluated and a public health response has been instituted, if needed. 2.4.4 Personal protective equipment (PPE) appropriate to the suspected communicable disease, the mode of transmission and the nature of duties being performed by aviation personnel, should be worn. For many communicable diseases, disposable gloves and good hand hygiene (at times in combination with surgical masks) are sufficient. The national public health authority may provide detailed recommendations. 2.4.5 A traveller having a communicable respiratory disease should wear a surgical mask unless the traveller is unable to tolerate it. 2.4.6 All surfaces that may have been in contact with a sick traveller need to be appropriately treated. Removable materials should be handled with biohazard precautions. 2.4.7 A sick traveller should be appropriately escorted from the aircraft to an area for further assessment/treatment. Appropriate infection control measures should be applied. The IHR (2005), Annex 1B outlines the core capacity requirements regarding transport facilities needed to manage public health emergencies, including the designation of ambulances for the transport of cases of infectious disease from a flight. 2.4.8 Before disembarkation, travellers and crew on the same aircraft as the sick traveller should be segregated from other travellers until traveller seating details, contact details and destination have been obtained and they have been advised by public health authority staff of any necessary precautionary measures. 2.4.9 Procedures need to be in place for obtaining baggage, customs and security clearance of a sick traveller, and other travellers. There is currently no evidence to support the cleaning and/or disinfection of baggage belonging to a suspected case or his/her contacts. 2.4.10 Consideration should be given to the comfort of all passengers, particularly if placed in isolation, or detained on board the aircraft. Provision should be made for food, water and other essentials. 19s Nov 2015 Page 2-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 2.4.1.11A procedure for transporting a sick traveller to hospital needs to be in place. 2.5 Exercises: Airport operators should establish a method of testing their preparedness by means of drills/exercises involving all relevant stakeholders, especially public health authorities, airport operators and airlines. (Ref: Airport preparedness guidelines for outbreaks of communicable disease issued by ACI and ICAO in April 2009). 2.6 General guidelines for cabin crew when facing a suspected case of communicable disease on board: 2.6.1 The following are general guidelines for cabin crew when facing a suspected case of communicable disease on board. 2.6.2 A communicable disease is suspected when a traveller (passenger or a crewmember) has a fever (temperature 38°C/100°F or greater) associated with one or more of the following signs or symptoms: Appearing obviously unwell Persistent coughing Impaired breathing Persistent diarrhea Persistent vomiting Skin rash Bruising or bleeding without previous injury Confusion of recent onset Note 1:This list of signs and symptoms is identical to that listed in the Health part of the ICAO Aircraft General Declaration (Appendix1) and in the World Health Organization nd International Health Regulations (2005) 2 Edition. Note 2: If food poisoning from in-flight catering is suspected, proceed as per companyestablished protocol. The captain still has to follow the ICAO procedure mentioned in chapter 2.7.15 below. Note 3: If temperature of the affected person is normal but several travellers have similar symptoms, think of other possible public health issues such as chemical exposure. 2.7 Responsibilities of Cabin Crew 2.7.1 If medical support from the ground is available, contact that ground support immediately and/or page for medical assistance on board (as per company policy). 2.7.2 If medical ground support and/or on board health professional is available, crew should follow their medical advice accordingly. 19 Nov 2015 Page 2-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 2.7.3 If no medical support is available, relocate the ill traveller to a more isolated area but only if two rows can be cleared immediately in front of a solid bulkhead. If the ill traveller is relocated, do not reuse the vacated seat and make sure that the cleaning crew at destination is advised to clean and disinfect both locations. 2.7.4 Designate one cabin crew member to look after the ill traveller, preferably the crew member that has already been dealing with this traveller. More than one cabin crew member may be necessary if more care is required. 2.7.5 When possible, designate a specific lavatory for the exclusive use of the ill traveler. If not possible, clean and disinfect the commonly touched surfaces of the lavatories ( Faucet, door handles, waste bin cover, counter top) after each use by the ill traveller. 2.7.6 If the ill traveller is coughing, ask him/her to follow respiratory etiquette: 2.7.7 Provide tissues and advice to use the tissues to cover the mouth and nose when speaking, sneezing or coughing. 2.7.8 Advise the ill traveller to practice proper hand hygiene∗. If the hands become visibly soiled, they must be washed with soap and water. 2.7.9 Provide an airsickness bag to be used for the safe disposal of the tissues. 2.7.10 If a face mask is available, the ill traveller should be asked to wear it. As soon as it becomes damp/humid, it should be replaced by a new one. These masks should not be reused and must be disposed safely after use. After touching the used mask (e.g., for disposal), proper hand hygiene must be practiced immediately. 2.7.11 If the ill traveller cannot tolerate a mask or refuses it, the designated cabin crew member(s) or any person in close contact (less than 1 metre) with the ill person should wear a mask. The airline should ensure that their cabin crewmembers have adequate training in its use to ensure they do not increase the risk (for example by more frequent hand-face contact or by mask adjustment, or by repeatedly putting it on and off.) 2.7.12 If there is a risk of direct contact with body fluids, the designated cabin crew member should wear disposable gloves. Gloves are not intended to replace proper hand hygiene and hands should be washed with soap and water. An alcohol-based hand rub can be used if the hands are not visibly soiled. 8.10 Store soiled items (used tissues, face masks, oxygen mask and tubing, linen, pillows, blankets, seat pocket items, etc.) in a biohazard bag if one is available. If not, use a sealed plastic bag and label it “biohazard”. 2.7.1 Any similar symptoms. 2.7.14 Ensure hand carried cabin baggage follows the ill traveller. 19 Nov 2015 Page 2-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 2.7.15 As soon as possible, advise the captain of the situation because he/she is required by the International Civil Aviation Organization regulations (ICAO Annex 9, Chapter 8, and paragraph 8.15) and the World Health Organization International Health Regulations (WHO IHR 2005, Article 28(4)) to report the suspected case(s) to air traffic control. Also remind the captain to advise the destination station that cleaning and disinfection will be required. 2.7.16 Ask all travellers seated in the same row, 2 rows in front and 2 rows behind the sick traveller to complete a passenger locator card. Cards are to be made available in the aircraft or in the airport by the public health authority when there is declaration of public health emergency of international concern (PHEIC) by WHO. 2.7.17 It is advisable of washing one’s hands with soap and water for at least 15 seconds. Touching the face with hands should be avoided. Hands should be washed frequently. (Ref: IATA General Guidelines for cabin crew on suspected communicable disease, Oct 2011). 2.8 Notification of Suspected Communicable diseases or other Public Health Risk, on board an aircraft 2.8.1 The flight crew of an aircraft shall, upon identifying a suspected case(s) of communicable disease, or other public health risk, on board the aircraft, promptly notify the ATS unit with which the pilot is communicating, the information listed below: aircraft identification; departure aerodrome; destination aerodrome; estimated time of arrival; number of persons on board; number of suspected case(s) on board; and nature of the public health risk, if known. 2.8.2 The ATS unit, upon receipt of information from a pilot regarding suspected case(s) of communicable disease, or other public health risk, on board the aircraft, shall forward a message as soon as possible to the ATS unit serving the destination/departure, unless procedures exist to notify the appropriate authority designated by the State, and the aircraft operator or its designated representative. 2.8.3 When a report of a suspected case(s) of communicable disease, or other public health risk, on board an aircraft is received by an ATS unit serving the destination/departure, from another ATS unit or from an aircraft or an aircraft operator, the unit concerned shall forward a message as soon as possible to the public health authority (PHA)/airport authority/aircraft operator and the aerodrome authority Note 1: The information to be provided to the departure aerodrome will prevent the potential spread of communicable disease, or other public health risk, through other aircraft departing from the same aerodrome. 19 Nov 2015 Page 2-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Note 2:AFTN (urgency message), telephone, facsimile or other means of transmission may be used . Figure 2.1: Notification of suspected communicable disease, or other public health risk, on board an aircraft. (Ref: Procedures for Air Navigation Services-Air Traffic Management, Doc 4444, Chapter 16.6) 19 Nov 2015 Page 2-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 2-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 3 Facilitation of Public Health Provisions 3.1 Disinsection of aircraft 3.1.1 All the Bangladeshi registered airlines shall limit any routine requirement for the disinsection of aircraft cabins and flight decks with insecticide aerosol while passengers and crews are on board, to same-aircraft operations originating in, or operating via, territories that they consider to pose a threat to their public health, agriculture or environment. 3.1.2 Air operator shall periodically review its requirement for disinsection of aircraft and modify them, as appropriate, in the light of all available evidence relating to the transmission of insects to their respective territories via aircraft. 3.1.3 When disinsection is required it shall authorize or accept only those methods, whether chemical or non-chemical, and/or insecticides, which are recommended by the World Health Organization and are considered efficacious by the State. Note: — This provision does not preclude the trial and testing of other methods for ultimate approval by the World Health Organization. 3.1.4 Airlines shall ensure that their procedures for disinsection are not injurious to of passengers and crew and cause the minimum discomfort to them. the health 3.1.5 State shall, upon request, provide to aircraft operators appropriate information, in plain language, for air crew and passengers, explaining the pertinent national regulation, the reasons for the requirement, and the safety of properly performed aircraft disinsection. 3.1.6 When disinsection has been performed in accordance with procedures recommended by the World Health Organization, concerned authority shall accept a pertinent certification on the General Declaration as provided for in Appendix 1or, in the case of residual disinsection, the Certificate of Residual Disinsection set forth in Appendix 2 in this Manual. 3.1.7 When disinsection has been properly performed and a certificate is presented or made available to the public authorities in the country of arrival, the authorities shall normally accept that certificate and permit passengers and crew to disembark immediately from the aircraft. 3.1.8 Air operator is to ensure that insecticide used for disinsection of the aircraft shall not have a deleterious effect on the structure of the aircraft or its operating equipment. Flammable chemical compounds or solutions likely to damage aircraft structure, such as by corrosion, shall not be employed. (Ref: 19 Nov 2015 Annex 9, Chapter 2, article 2.23-2.30) Page 3-1 Civil Aviation Authority, Bangladesh 3.2 Procedure of Disinsection: 3.2.1 Introduction: Aviation Public Health Manual Disinsection of the aircraft is to be carried out in such a manner that passengers do not undergo any discomfort or suffer any injury to health that no damage is done to the structure or operating equipment of the aircraft. As far as possible, the aircraft should be disinfected using methods approved by WHO. As Bangladesh is malaria and other mosquito borne disease prone area disinsection to be done as per International Health Regulations when the aircraft leave our international airports for an area where these vectors have been eradicated. The same requirement applies to aircraft leaving an airport in an area where the transmission of malaria or other mosquito borne diseases is occurring. Disinsection is also permitted at the airport of arrival if it is not carried out satisfactorily. 3.2.2 WHO recommended insecticides Natural pyrethrins d-Phenothrin permethrine 3.2.3 Procedure of spraying Following three points must be observed during disinsection of the aircraft: Disinsection must only take place when all crew and passengers have disembarked. There must be an assurance from the authorities using the insecticide that it will have no harmful residual effects on the aircraft structure. After disinsecting, an adequate amount of time must be allowed to ventilate the aircraft before boarding begins. 3.2.4 WHO Recommended Disinsection Procedures 3.2.4.1 “Blocks away” Disinsection This procedure takes place prior to take off, when disinsection is required, after passengers have boarded and the doors have been closed. The aircraft is treated by crew members walking through the cabins and discharging Approved single shot aerosols containing quick-acting ―knock-down‖ insecticides based on either 2% d-Phenothrin or permethrine. Spraying is to be carried out at a rate of 35 g of formulation per 100 m3 (10 g per 1000 ft3). Prior to disinsection the procedure should be announced and the passengers should be advised to close their eyes and/or cover their faces for a few seconds whilst the procedure is carried out if they feel that it may cause them inconvenience. For disinsection to be effective, the aircraft air conditioning system must be turned off whilst spraying is carried out, and the crew must treat all possible insect harborages 19 Nov 2015 Page 3-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual including toilets, galleys and wardrobes unless these areas have been sprayed together with the flight-deck prior to the boarding. Foodstuffs and galley utensils should be protected from contamination. The flight deck is sprayed prior to boarding by the crew. Cargo holds, wheel wells and all other parts of the aircraft accessible from the outside only, in which insects can find shelter are to be disinsected by ground staff as near as possible to the time the aircraft leaves the apron. Stations requiring “Blocks-away” disinsecting should have four aerosol dispensers, two for use and two spares in case of malfunction. The dispensers are marked with a serial number. Only the numbers of the used dispensers are entered on the Health Part of the Aircraft General Declaration. The empty aerosol dispensers must be retained and upon the aircraft’s arrival at its destination, must be produced along with the General Declaration to the Port Health Authority as evidence of disinsecting. If after the disinsecting procedure has been completed, the flight is aborted and the doors are opened when the aircraft returns to the ramp, the procedure must be repeated before the next take-off. Although not regarded as a preferred method, the on-arrival-method may be retained as an acceptable back-up method if an aircraft, coming from areas of threat, has not been adequately disinsected by any of the recommended methods. 3.2.4.2 Pre-flight and Top-of-descent Spraying This two-step method is similar to the blocks-away except that the aircraft is first sprayed on the ground with an aerosol containing a residual insecticide before passengers and crew board the aircraft. 3.2.4.2.1 Pre-flight spraying The pre-flight spray containing 2% permethrine must be applied to the flight deck, all toilet areas, lockers, wardrobes and crew rest areas, except where approval has been granted for the residual treatment (see below) of these areas. Pre-flight spraying of the residual insecticide shall equate to a rate of 35 g of the formulation per 100 m3 (10 g per 1000 ft3). 3.2.4.2.2 Top-of-descent (In-flight) spraying The second step of this method is carried out at top-of-descent ( in-flight spraying) as the aircraft starts its descent to the airport of arrival. A quick-acting knock-down‖ insecticide is sprayed into the passenger cabin by crew members walking along each aisle holding 2(two) 100 g cans at a slow walking pace of one row per second starting at the rear of the aircraft. An announcement shall be made before in-flight spraying is started and passengers who feel that it may cause them inconvenience should be advised to close their eyes and cover their faces while the procedure is carried out. 19 Nov 2015 Page 3-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual The active ingredient of the aerosol used for in-flight spraying must be 2% dPhenothrin. The spraying is to be applied as near as possible to the ceiling at a rate of 35 g of the formulation per 100 m3 (10 g per 1000 ft3). An entry confirming the treatment should be made in the aircraft declaration of health and the empty spray cans of pre-flight and in-flight spraying must be retained in the aircraft and delivered to the appropriate authority on arrival. 3.2.4.3 Residual Treatment 3.2.4.3.1 This method has been included in WHO recommendations on the disinsecting of aircraft in 1985. 3.2.4.3.2 The procedure aims at producing an even film of the residual insecticide permethrine on all interior surfaces of the aircraft to ensure that if an insect gains access to the aircraft and land on a surface it will receive an effective dose of insecticide. 3.2.4.3.3 The formulation used for residual treatment is a 2% emulsion or an aerosol. Spraying of the interior surfaces shall produce an even deposit of 0.5 g Permethrine per m2 on carpets and 0.2 g per m2 on other interior surfaces including ceilings, walls, lockers, curtains and wall areas behind them, toilets and galleys excluding surfaces used for food preparations. Subsequent applications shall be done at the rate of 0.2 g per m2 on carpets and 0.1 g per m2 on other surfaces. 3.2.4.3.4 After spraying is completed, air conditioning packs should be run for at least one hour to clear the air of the volatile components of the spray. 3.2.4.3.5 Treatment must be at intervals not greater than two months to ensure efficacy of the insecticidal film. Replacement carpets or seat covers which are exchanged within the 2 months period shall be retreated. The same applies to surfaces receiving substantial cleaning. 3.2.4.3.6 A Certificate of Residual Disinsection shall be issued by the appropriate authority and signed by the person who supervised the treatment (As per Appendix 2). 3.2.4.3.7 A WHO consultation 1995 states that, insofar as efficacy inconveniences to, and safety of passengers with possible predisposition to adverse health reaction is concerned, the residual disinsection method provides the most assurance. It does not require passengers and crew to be exposed to aerosol sprays and has the added benefit of lessening the workload of aircraft cabin crew. 3.2.4.4 Pre-embarkation method 3.2.4.4.1 This disinsection procedure consists of spraying all interior spaces of the aircraft with an aerosol containing a mixture of a fast-acting (2% Phenothrin) and a residual (2% permethrine) insecticide before embarkation. 19 Nov 2015 Page 3-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3.2.4.4.2 Trials have proven the efficacy of this method killing all flying insects and others which gained access to the aircraft. 3.2.4.4.3 The strong repellant effect of this aerosol also prevents a substantial number of insects from entering the aircraft. 3.2.4.4.4 Spraying of the aerosol mixture is carried out after cleaning and catering is finished, and no longer than one hour before boarding begins. 3.2.4.4.5 All interior spaces shall be sprayed including flight deck, crew rest, lockers, wardrobes, and toilets. 3.2.4.4.6 Air conditioning packs have to be turned off during treatment. The obvious advantages of this method are: 3.2.4.5 no inconvenience to passengers and crew; no departure delays; application possible by trained airline staff; use of relatively safe, WHO-recommended insecticides; simple and inexpensive method, easy to audit by authorities. Two-step-method The objectives in the development of this method were: to achieve reliable insecticidal activity against a broad spectrum of flying and non-flying vectors; to avoid the application of insecticides in the presence of passengers and crew; to avoid the cumulative contamination of all the interior surfaces of the aircraft with a residual insecticide taking the long lasting effects of absorption and release of permethrine on the aircraft interior materials into account. 3.2.4.5.1 First step: A film of residual pyrethroid is applied in regular intervals to the floor and side walls of the aircraft cabin and other interior spaces as a spot or barrier treatment to control and eliminate non-flying vectors such as lice, ticks, mites and fleas as well as other insect pests such as cockroaches and ants. Cargo holds are treated with a residual film according to the residual treatment method. The treatment can easily be done together with routine maintenance by trained staff. In addition regular pest monitoring with diagnostic measures should be established. Depending on the results of monitoring further treatment with suitable baits may be necessary. 3.2.4.5.2 Second step: At destinations where disinsection is needed the interior of the aircraft is sprayed with an aerosol containing 2% d-Phenothrin not more than one hour before crew and passengers board the aircraft. After cleaning and catering are finished, trained members of the ground staff walk along each aisle twice at a slow walking pace of one row per second and discharge the fast-acting aerosol 19 Nov 2015 Page 3-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual above the seats on the first turn and under the seats on the second. The spraying should be done at a rate of 35 g of the formulation per 100 m3 (10 g per 1000 ft3) with spray cans of 100- 250 g size and a specified discharge rate. The doors of the aircraft must be closed, all overhead and sidewall lockers, cupboards and toilets have to be opened and the air condition must be turned off during treatment and for at least another 10-15 minutes. Besides the fast acting kill effect d-Phenothrin has a relatively short residual-effect which ensures that flying insects entering the aircraft during passenger boarding will receive an effective dose of insecticide when they land on cabin surfaces during the flight. The repellant effect of -Phenothrin additionally reduces the number of flying vectors entering the aircraft during boarding. (Ref: IATA Medical Manual, section 5 and WHO guide to hygiene and sanitation in aviation, chapter 10.3) 3.3 Disinfection of aircraft 3.3.2 When aircraft disinfection is required, the following provisions shall apply: 3.3.1 the application shall be limited solely to the container or to the compartment of the aircraft in which the traffic was carried; the disinfection shall be undertaken by procedures that are in accordance with the aircraft manufacturer and any advice from WHO; the contaminated areas shall be disinfected with compounds possessing suitable germicidal properties appropriate to the suspected infectious agent; the disinfection shall be carried out expeditiously by cleaners wearing suitable personal protective equipment; and flammable chemical compounds, solutions or their residues likely to damage aircraft structure, or its systems, such as by corrosion, or chemicals likely to damage the health of passengers or crew, shall not be employed. The airlines shall ensure that where there is contamination of surfaces or equipment of the aircraft by any bodily fluids including excreta, the contaminated areas and used equipment or tools shall be disinfected on during his stay in the territory visited. (Ref: Annex 9, Chapter 2 to 2.31-2.32) 3.4 3.4.1 Procedure of disinfection: Introduction Disinfection of aircraft is very much important following transport of a suspected case of communicable disease on board an aircraft. Under such circumstances the airport health authority should be consulted as not all effective disinfectants are suitable for use on board. WHO, IATA, aircraft manufacturers and ICAO are the main organizations 23 Nov 2015 Page 3-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual involved in determining a suitable disinfection process at the international level. Should an infectious disease be diagnosed either during the flight or immediately on arrival and before the aircraft departs again, disinfection may be of value. 3.4.2 The Procedures 3.4.2.1 The disinfectants most commonly employed are sodium hypochlorite diluted to strength of 100mg/L and a 5% solution of formalin. 3.4.2.2 Sodium hypochlorite is also used when disinfecting aircraft after the carriage of a person infected with a food or waterborne disease. 3.4.2.3 Personnel wearing water proof gloves should swab the following areas with the sodium hypochlorite solution, which should remain in contact with these surfaces for 30 minutes before they are rinsed with warm water and dried to remove any residual chlorine: All surfaces of the toilet compartment. All surfaces and food containers in the galley. All meal tables, seat armrests and ashtrays in the cabin. 3.4.2.4 The toilet system should be drained and flushed in the normal way but the chemical fluid containing a bactericide should be allowed to stand at least for 2 hours. 3.4.2.5 The fabric covers of the seat in which the infected person sat, and those of the seats in row in the front and the row behind should be removed, soaked in the disinfectant solution for 1 hour and, sent for dry cleaning suitably marked. 3.4.2.6 The remaining seats and carpets should be vacuum cleaned and the dust incinerated. 3.4.2.7 All hard surfaces should be swabbed with formalin solution which, after 30 minutes contact, should then be rinsed away with warm water. 3.4.2.8 The personnel engaged in disinfecting work should wear waterproof gloves as well as face masks in addition. 3.5 Disposal of used air sickness containers Used air-sickness containers should be stored in the toilet compartment. They should not be put down the toilet, and a notice to this effect should be placed in the toilet compartment. They should be removed from the aircraft by the toilet servicing team and disposed of along with the toilet wastes. If any receptacle is used on the aircraft for storage of used sickness containers, it should be thoroughly cleaned, washed and disinfected after each use. 3.6 Aircraft Interior Cleaning When an aircraft commences a flight, boarding passengers always look for an attractive cabin interior. During flight conditions gradually deteriorate, and therefore at each transit stop rapid tidying is necessary. 19 Nov 201 Page 3-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Though complete cleaning is not possible when passengers remain on board but all efforts to be made to provide comforts to the passengers. The extend of cleaning will depend on the amount of time available, at all events priority must be given to the removal of litter and dry waste and the cleaning of toilet compartments and galleys. Regulatory Authority shall conduct inspection to assess the aircraft interior cleaning status (Appendix 6) for necessary corrective action. 3.6.1 Cleaning Schedules The following are the suggested minimum procedures: 3.6.1.1 Cleaning during transit stops, Galley: Empty waste bin clean Clean sinks Clean worktop Remove any debris, wipe up spillages and clean floor. Toilet compartments: Remove debris and waste bins. Wipe wash hand basin. Wipe and dry top and back of the toilet seat and cover Empty and clean ashtray. Wipe mirrors, surrounds and fittings as necessary Replenish toilet soap and toiletries. Clean floor. Passenger cabins: Clear debris from seats, seat-back pockets and hat racks. Wipe clean all tables. Empty ashtrays. Sweep floor. Brush seats. Flight deck: Clear debris, Empty waste containers and ashtrays. Clean exterior of windscreen. If time does not permit completion of the above tasks, priority should be given to the removal of waste and the cleaning of galleys and toilets.. To expedite cleaning procedures and to reduce the amount of equipment required, disposable swabs impregnated with this product can be prepared in advance, stored in polyethylene bags, and used for all wiping operations. 3.6.1.2 Intensive cleaning A more thorough cleaning should be carried out once every 24 hours, either during a night stop (this will apply mostly to short-haul aircraft) or at any other operationally convenient time. Intensive cleaning, which will usually take four times as many man-hours as the transit clean, consists of the following operations: 19 Nov 2015 Page 3-8 Civil Aviation Authority, Bangladesh 3.6.2 Aviation Public Health Manual Galley: Clear debris, wipe up spillages, clean floor Empty, wash and disinfect waste bins. Clean all work surfaces, sinks, fittings and galley structures. Clean all cabin crew seats. Clean all container and trolley stowages, including the framework. Clean control panel, telephones, doors, panels, etc. Toilet compartments: Clean wash-hand-basin, mirrors, surrounds and fittings. Clean and dry hinged panel below wash-hand-basin. Wash and dry toilet surrounds. Wash and dry top and back of toilet seat. Passenger cabins: Clean all ashtrays and seat-back pockets. Brush seat backs, cushions and armrests. Clean chair frames under seat cushion. Clean all tables and hat racks. Vacuum-clean all carpets. Clean interior of cabin windows, surrounds and blinds. Clean all cabin fittings, service panels, bulkheads and head linings. Vacuum-clean all ventilation grilles. Change all soiled headrest covers. Sweep steps and clean handrails of air stairs where applicable. Replace all used blankets with freshly laundered ones. Flight deck: Clean all ashtrays and empty waste bins. Clean crew seats and harnesses. Vacuum-clean floor. Wipe clean sides of consoles, ledges, etc. Clean interior and exterior of windows. About Galleys Aircraft galleys or pantries vary in size, shape and construction according to the type of aircraft. Some parts of the galley are semi permanent fixtures and only normally removed during an aircraft maintenance check. Other parts are mobile i.e., modules, food containers, trolleys, some types of oven, and beverage containers. Galleys are extremely difficult to clean satisfactorily at times other than during maintenance checks, since they have many almost inaccessible areas in which foods and beverages particularly the latter can penetrate. The introduction of modules in widebodied aircraft is an improvement, but much more could be done to design a galley that would be easier to clean than the present type. 3.6.3 Problem areas Aircraft cleaners need to pay particular attention to the following dirt traps and make sure that they are thoroughly cleaned out: Catering equipment runners. Bar box recesses. 19 Nov 2015 Page 3-9 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Floor of catering container compartments. Sink drain pipes (frequently blocked). Drinking-fountain wastes and bottle top remover recesses. Toilet compartment cupboards. First-aid stowage holds. Special Needs 3.7 There are occasions when special action is needed during flight especially when carpets or seats are soiled by a sick passenger. This sickness may be the result of an infection causing nuisance to other passengers. There might be a health hazard, since a major replacement of soiled seat covers cannot be undertaken until arrival to the next airport, the cabin crew is to be supplied with cleaning materials for use in such an emergency condition. Aerosol dispensers containing a detergent/bactericide/odour counteragent may solve the immediate problem before action can be taken on the ground. Following aerosol dispensers may be used under such circumstances as per the WHO guide to hygiene and sanitation in aviation (2009): Carboxide- A mixture of 10% ethylene oxide and 90% carbon dioxide. A mixture of ethylene oxide and Freon II Betapropiolactone in vapour form Note: When any of the above three ingredients is used, disinfecting should be carried out only by trained personnel. (Ref: Who guide to hygiene and sanitation in aviation 2009, Chapter 8, 8.1, 8,2, 8.3, 8.4). 3.8 Precautions against animals transportation in the aircraft: 3.8.1 Animals, both wild and domestic, tropical fish, birds and different types of domestic pets are transported in a large number by air, regularly and frequently. 3.8.2 As domestic pets can transmit a lot many zoonotic diseases, all animal should be transported in the freight holds under most aseptic condition. Before any animal is accepted for transport, it must be ascertained that no discomfort will be caused to passengers or crew from odours, noise or the animal’s escape from restrain during voyage. Only healthy animals in a suitable condition should be accepted. Those that are unfit, infirm, diseased or injured, or likely to give birth during the journey should be rejected. All animals should be carried in containers suitable to their species and size. Animals should not be placed near foodstuffs. Animals for laboratory use must be separated from other animals to reduce the risk of cross infection. Different species of animals should not be mixed, and care should be taken not to place in close proximity cages containing animals naturally hostile to each other. To minimize odour during flight, and cages are being handled, solid deodorant sachets 3.8.3 3.8.4 3.8.5 3.8.6 3.8.7 3.8.8 19 Nov 2015 Page 3-10 Civil Aviation Authority, Bangladesh Aviation Public Health Manual should be attached to each container, but out of the animal’s reach. They must never be sprayed with disinfectant. 3.8.9 The consignor should be given full information about import permit, veterinary health certificate, veterinary examination, quarantine and trans-shipment to the country of destination. 3.8.10 All airports from which animals are exported, imported or held in transit should be provided with animal holding rooms and to be suitably constructed as per “WHO guide to hygiene and sanitation in aviation” Under all the conditions Veterinary advice must be readily available in the airports. 3.9 Foodstuffs carriage in aircraft 3.9.1 Foodstuffs containers carried in the aircraft should always be kept in a clean condition. 3.9.2 Containers should be washed out thoroughly before loading commences and after load has been discharged. 3.9.3 A solution of detergent/germicide is recommended. After being washed, the container should be allowed to dry thoroughly before reuse. 3.9.4 Precautions should be taken to prevent any contamination of foodstuffs by other cargo. (Ref: Who guide to hygiene and sanitation in aviation 2009, Chapter 9.2& 9.3) 3.10 International certificates of vaccination or prophylaxis 3.10.1 In cases where proof of vaccination or prophylaxis is required by national authorities under the International Health Regulations (2005), State shall accept the International Certificate of Vaccination or Prophylaxis prescribed by the World Health Organization in the IHR (2005) (Appendix 4 ). 3.10.2 In emergency situations resulting from force majeure, aircraft operators and airport operators should give priority assistance to those passengers with medical needs, unaccompanied minors and persons with disabilities who have already commenced their journey (Ref: ICAO Annex 9 Chapter 3. H) 3.11 Importation of radioactive material 3.11.1 The concerned authority shall facilitate the prompt release of radioactive material being imported by air, particularly material used in medical applications, provided that applicable laws and regulations governing the importation of such material are complied with. Note- The advance notification, either in paper form or electronically, of the transport of radioactive materials would likely facilitate the entry of such material. 19 Nov 2015 Page 3-11 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3.12 Facilities required for implementation of public health, emergency medical relief, and animal and plant quarantine measures (Annex 9 chapter 6C) 3.12.1 The concerned authorities in cognigence to Chairman, CAA, Bangladesh shall ensure the maintenance of public health, including human, animal and plant quarantine at state designated international airport (HSIA). Medical authorities should ensure that all the international airports are having facilities and services for vaccination or revaccination, and for the delivery of the corresponding certificates. International airports should have available access to appropriate facilities for administration of public health and animal and plant quarantine measures applicable to aircraft, crew, passengers, baggage cargo, mail and stores. Airports authority should ensure that passengers and crew in transit can remain in premises free from any danger of infection and insect vectors of diseases and, when necessary, facilities should be provided for the transfer of passengers and crew to another terminal or airport nearby without exposure to any health hazard. Similar arrangements and facilities should also be made available in respect of animals. 3.12.2 Civil aviation authority and respective airline shall ensure that handling and distribution procedures for consumable products (i.e. food, drink and water supplies) on board aircraft or in the airport are in compliance with the International Health Regulations (2005) and relevant guidelines of the World Health Organization, the Food and Agriculture Organization and national airport regulations. 3.12.3 The airport and the aircraft operators, shall ensure that a safe, sanitary and efficient system is instituted, at international airports, for the removal and disposal of all waste, waste water and other matters dangerous to the health of persons, animals or plants, in compliance with the International Health Regulations (2005) and relevant guidelines of the World Health Organization, the Food and Agriculture Organization and national airport regulations. 3.12.4 Director General of Health Services in coordination to Chairman shall ensure that international airports maintain facilities and services for first-aid attendance on site, and that appropriate arrangements are available for expeditious referral of the occasional more serious case to prearranged competent medical attention. 3.13 Passenger amenities in the airport 3.13.1 Airport operators should provide suitable childcare facilities in passenger terminals, and that they are clearly indicated by signage and are easily accessible. (Ref: ICAO Annex 9, Chapter 6.35-6.41, 6.46) 19 Nov 2015 Page 3-12 Civil Aviation Authority, Bangladesh 3.14 Aviation Public Health Manual Relief flights following natural and man-made disasters which seriously endanger human health or the environment, and similar emergency situations where United Nations (UN) assistance is required 3.14.1Bangladesh shall facilitate the entry into, departure from and transit through their territories of aircraft engaged in relief flights performed by or on behalf of international organizations recognized by the UN or by or on behalf of States and shall take all possible measures to ensure their safe operation. Such relief flights are those undertaken in response to natural and man-made disasters which seriously endanger human health or the environment, as well as similar emergency situations where UN assistance is required. Such flights shall be commenced as quickly as possible after obtaining agreement with the recipient country. Note 1-According to its Internationally Agreed Glossary of Basic Terms, the United Nations Department of Humanitarian Affairs considers an emergency to be “a sudden and usually unforeseen event that calls for immediate measures to minimize its adverse consequences”, and a disaster to be “a serious disruption of the functioning of society ,causing widespread human, material or environmental losses which exceed the ability of the affected society to cope using only its own resources”. Note 2-With respect to the application of measures to ensure the safe operation of relief flights, attention is drawn to Annex 11 — Air Traffic Services, the Manual Concerning Safety Measures Relating to Military Activities Potentially Hazardous to Civil Aircraft Operations (Doc 9554) and the Manual concerning Interception of Civil Aircraft (Doc 9433). 3.14.2 Civil Aviation Authority, Bangladesh shall ensure that personnel and articles arriving on relief flights are cleared without delay. (Ref: ICAO Annex 9.Chapter 8.C) 3.15 Implementation of International Health Regulations and Related Provisions 3.15.1 Bangladesh shall comply with the pertinent provisions of the International Health Regulations (2005) of the World Health Organization. 3.15.2 Health Authority shall take all possible measures to have vaccinators use the Model International Certificate of Vaccination or Prophylaxis, in accordance with Article 36 and Annex 6 of the International Health Regulations (2005), in order to assure uniform acceptance. 3.15.3 Concerned Health Authority shall make arrangements to enable all aircraft operators and agencies concerned to make available to passengers, sufficiently in advance of departure, information concerning the vaccination requirements of the countries of destination, as well as the Model International Certificate of Vaccination or Prophylaxis conforming to Article36 and Annex 6 of the International Health Regulations (2005) ( Appendix 4 ). 19 Nov 2015 Page 3-13 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3.15.4 The pilot-in-command of an aircraft shall ensure that a suspected communicable disease is reported promptly to air traffic control, in order to facilitate provision for the presence of any special medical personnel and equipment necessary for the management of public health risks on arrival. Note 1-A communicable disease could be suspected and require further evaluation if a person has a fever (temperature 38°C/100°F or greater) that is associated with certain signs or symptoms: e.g. appearing obviously unwell ;persistent coughing; impaired breathing; persistent diarrhoea; persistent vomiting; skin rash; bruising or bleeding without previous injury; or, confusion of recent onset. Note 2-In the event of a case of suspected communicable disease on board an aircraft, the pilot-in-command may need to follow his operator’s protocols and procedures, in addition to health-related legal requirements of the countries of departure and/or destination. The latter would normally be found in the Aeronautical Information Publications (AIPs) of the States concerned. Note 3-Annex 6 — Operation of Aircraft describes the “on board” medical supplies that are required to be carried on aircraft. The Procedures for Air Navigation Services — Air Traffic Management (PANS-ATM, Doc 4444) describes the procedures to be followed by the pilot-in-command in communication with air traffic control. 3.15.5. When a public health threat has been identified, and when the public health authorities require information concerning passengers’ and/or crews’ travel itineraries or contact information for the purposes of tracing persons who may have been exposed to a communicable disease, “Public Health Passenger Locator Card” reproduced in Appendix 13 of ICAO Annex 9 need to be used. (Appendix 3, 3A) Note -It is suggested that Public Health Authority of Director General of Health Services makes available adequate stocks of the Passenger Locator Card, for use at their international airports and for distribution to air operators, for completion by passengers and crew. (Ref: ICAO Annex 9 Chapter 8.12-8.15.1) 3.16 Communicable Disease Outbreak National Aviation Plan 3.16.1 Public Health Authority of Director General of Health Services, Ministry of Health and Family Welfare in cognizance to Chairman shall establish a national aviation plan for an outbreak of a communicable disease posing a public health risk or public health emergency of international concern. (Ref: ICAO Annex 9, Chapter 8.16) 3.17 Facilitation of the Transport of Persons with disabilities 3.17.1 When travelling, persons with disabilities should be provided with special assistance in order to ensure that they receive services customarily available to the general public. 23 Nov 2015 Page 3-14 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3.17.2 Authority should take the necessary measures to make accessible to persons with disabilities all the elements of the chain of the person’s journey, from arrival at the airport of departure to leaving the airport of destination. 3.17.3 Air operators, airports and ground handling operators are to provide necessary transportation services for persons with disabilities, from arrival at the airport of departure to leaving the airport of destination. (Ref: Annex 9 Chapter 8.22-8.26) 3.18 Access to airports of disabled persons 3.18.1 Airport Authority shall take the necessary steps to ensure that airport facilities and services are adapted to the needs of persons with disabilities. 3.18.2 The Authority should ensure that lifting systems or any other appropriate devices are made available in order to facilitate the movement of elderly and disabled passengers between the aircraft and the terminal on both arrival and departure as required where telescopic passageways are not used. 3.18.3 Measures should be taken to ensure that the hearing- and vision-impaired are able to obtain flight information. 3.18.4 For elderly and disabled persons being set down or picked up at a terminal building, reserved points should be located as close as possible to main entrances. To facilitate movement to the various areas of the airport, access routes should be free of obstacles. 3.18.5 Where access to public services is limited, every effort should be made to provide accessible and reasonably priced ground transportation services by adapting current and planned public transit systems or by providing special transport services for people with mobility needs. 3.18.6 Adequate parking facilities should be provided for people with mobility needs and appropriate measures taken to facilitate their movement between parking areas and the terminal buildings. 3.18.7 Direct transfer from one aircraft to another of passengers, particularly elderly and disabled passengers, should be authorized, where necessary and possible, whenever this is warranted by deadlines in making connecting flights or by other circumstances. (Ref: Annex 9 Chapter 8.27-8.33) 3.19 Access to air services of disabled persons 3.19.1 Air operator shall take the necessary steps to ensure that persons with disabilities have adequate access to air services. 3.19.2 Air operator should introduce provisions by which aircraft coming newly into service or after major refurbishment should conform to minimum uniform standards of accessibility with respect to equipment on board aircraft which would include movable armrests, onboard wheelchairs, lavatories and suitable lighting and signs. 19 Nov 2015 Page 3-15 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3.19.3 Wheelchairs, special apparatus and equipment required by persons with disabilities should be carried free of charge in the cabin where, in the view of the aircraft operator, space and safety requirements permit or should be designated as priority baggage. 3.19.3 Service animals accompanying passengers with disabilities should also be carried free of charge in the cabin, subject to the application of any relevant national or aircraft operator regulations. 3.19.4 In principle, persons with disabilities should be permitted to determine whether or not they need an escort and to travel without the requirement for a medical clearance. However, advance notice should be mandatory where assistance or lifting is required. Aircraft operators should only be permitted to require passengers with disabilities to obtain a medical clearance in cases of medical condition where it is clear that their safety or well-being or that of other passengers cannot be guaranteed. Furthermore, aircraft operators should only be permitted to require an escort when it is clear that a person with disabilities is not self-reliant and, as such, the safety or well-being of that person or that of another passenger cannot be guaranteed. 3.19.5 If the presence of an escort is required, air operators are to offer discounts for the carriage of that accompanying person. (Ref: Annex 9 Chapter 8.34-8.38) 19 Nov 2015 Page 3-16 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 4 Water supply in the airport and in the aircraft 4.1 Background Travel can facilitate the transfer of communicable disease. The volume and rapidity of travel can have an international impact on disease. This is particularly true for aircraft, as the global span of the aviation industry requires the loading and rapid transport of people and supplies from many locations all over the world. One risk is posed by the potential for microbial contamination of aircraft water by animal or human excreta. This contamination may originate from source waters or may occur during transfer operations or while water is stored on board the aircraft. Waterborne disease burdens in many parts of the world include cholera, enteric fevers (Salmonella), bacillary and amoebic dysentery and other enteric infections. These diseases are not unique to water; food may actually be the dominant risk vector in some environments, and, in fact, most airlines have a good record with respect to known contamination incidents. However, any location is at risk if proper procedures and sanitation practices are not continuously followed to ensure the safety of water that is used for drinking and food processing and preparation. 4.2 Water supply and transfer chain Even if the water at the airport is safe, that does not ensure that it will remain safe during the transfer to the aircraft and storage activities that follow. An understanding of the aircraft drinking-water supply and transfer chain will help to illustrate the points at which the water can become contaminated en route to the tap on board the aircraft. Generally, the aircraft drinking-water supply and transfer chain consists of four major Components: 4.2.1 The source of water coming into the airport; 4.2.2 The airport water system, which includes the on-site distribution system. It may also include treatment facilities if the airport produces its own potable water; 4.2.3 The transfer point (sometimes referred to as the watering point), including the water transfer and delivery system. It is typically a temporary interconnection between the hard plumbed distribution system of the airport (e.g. at a hydrant) and the aircraft water system, by means of potable water vehicles and carts, refillable containers or hoses. This water transfer process provides multiple opportunities for the introduction of Contaminants into the drinking-water; 4.2.4 The aircraft water system, which includes the water service panel, the filler neck of the aircraft finished water storage tank and all finished water storage tanks, including refillable containers, piping, treatment equipment and plumbing fixtures within the aircraft that supply water to passengers or crew. 19 Nov 2015 Page 4-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Figure 4.1 is a flow diagram of a typical aircraft potable water supply and transfer chain. It depicts the water path from potable water source to the aircraft’s galley and lavatory taps serving passengers and crew. 4.3 Complying with International Health Regulations (2005) 4.3.2 In accordance with Article 24 (c) of the IHR (2005), Medical authority in cognizance to Chairman CAAB is required to take all practicable measures to ensure that international conveyance operators keep their conveyances free of sources of contamination and infection, which should include drinking water. However, it is the responsibility of each aircraft operator to ensure that no sources of infection and contamination are found on board, including in the water system. For this purpose, it is important that these standards are being upheld on the aircraft, in terms of both the quality of the water taken on board from the source of supply on the ground and maintenance of water quality on board. Regulatory authorities are required to ensure, as far as practicable, that the facilities at international airports are in sanitary condition and are kept free of sources of infection and contamination, as per Article 22 (b). 4.3.1 4.3.3 4.3.4 Annex 1 B 1 (d) of the IHR (2005) requires every airport specifically designated by a State to have or develop within a limited period the capacity to provide safe potable water supplies for travellers using airport facilities. 19 Nov 2015 Page 4-2 Civil Aviation Authority, Bangladesh 4.4 Aviation Public Health Manual General Roles and Responsibilities of each Component of water supply: The authority is to develop an effective means of achieving consistency in ensuring the safety of drinking water supply. The entity responsible for each component of the drinking-water supply chain is water source, airport, transfer point and aircraft. General roles and responsibilities for each such component are as follows: 4.4.1 Water Source: Role is to provide to the airport a safe water supply of sufficient quantity and quality. Responsibilities are to monitor the water system by sampling water and providing sampling results to the airport competent authority on request, advising the airport authority of any adverse results and action to be taken, and advising the airport authority when the water supply has or may become contaminated and of action taken. 4.4.2 Airport authority: Role is to maintain the integrity of the water supplied and to provide safe water to the occupants, travellers, visitors, workers, water haulers and transfer points to the aircraft within the airport grounds. Responsibilities are to monitor the water system by sampling water and sharing sampling results with authorities and also stakeholders on request and to advise not only the water supplier but all concerned parties who use their water of any adverse results and corrective actions. In some circumstances, the airport may be both the source water supplier and provider of treated drinking-water. 4.4.3 Transfer Point (Water haulers): Role is to provide water to the aircraft. Responsibilities are to maintain a safe water supply from the transfer point to the aircraft, to maintain the equipment in good working order, to monitor the water system by sampling water and sharing sampling results with stakeholders on request and to report adverse results and action to be taken to the aircraft operator and airport authority. 4.4.4 Aircraft operator: Role is to provide a safe water supply to the passengers and crew for drinking, culinary purposes and personal hygiene. Responsibilities are to maintain their onboard water tank(s) clean and free of harmful microbial contamination, to monitor the water system by sampling water, to share sampling results with stakeholders, to report adverse results to the competent authority and take corrective actions, and, when and where required, to advise the crew and passengers of the adverse results. The WSP (water safety plans) for an airport source water supplier and drinking-water provider may be fairly detailed owing to the size and complexity of the facilities, whereas WSPs may be relatively basic for transfers and on board aircraft. 4.4.5 Overview of water safety plans (WSPs) Water safety plans (WSPs) are the most effective management approach for consistently ensuring the safety of a drinking-water supply. A potable water source at the airport is not a guarantee of safe water on board the aircraft, as the water may be contaminated during transfer to or storage or distribution in the aircraft. A WSP covering water management within airports from receipt of the water through to its transfer to the aircraft, complemented by measures (e.g. safe materials and good practices in design, construction, operation and maintenance of aircraft water systems) to ensure that water quality is maintained on the aircraft, provides a framework for water safety in aviation. 19 Nov 2015 Page 4-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual The WSP should be reviewed and agreed upon with the authority responsible for protection of public health to ensure that it will deliver water of a quality consistent with the health-based targets. 4.5 Hazards in the water supply chain 4.5.1 The water transfer points between the airport source and the aircraft onboard storage and distribution system present significant opportunities for contamination. Common equipment used to transfer water includes piping, hoses, potable water cabinets, bowsers, tanks, filling stations, refillable containers, and hydrants (including taps/faucets). Equipment should be constructed of appropriate materials (e.g. corrosion-resistant materials) certified for this application, properly designed, operated, labelled and maintained, and used for no other purpose that might adversely affect the quality of the water. Assumptions and manufacturer specifications for each piece of equipment need to be validated to ensure that the equipment is effective. 4.5.2 Potable water should be obtained from those transfer points approved by the competent authority. The lines’ capacity should be such as to maintain positive pressure at all times to reduce the risk of backflow. There should be no connections between the potable water system and other piping systems. Backflow of contaminated water into the potable water system needs to be prevented by proper installation of piping, backflow prevention devices and plumbing. Water for drinking and culinary use on aircraft should not be taken from water closets, washrooms or other places where danger of contamination exists or may develop. 4.5.3 The tanks should be so designed that they can be disinfected and flushed and should be provided with a drain that permits complete drainage of the tank. They should be labelled “DRINKING WATER ONLY”. The inlet and outlet to the tank should terminate in a downward direction or gooseneck and should be provided with caps or closures with keeper chains for protection against contamination. The inlet and outlet should be equipped with couplings of a type that permits quick, easy attachment and removal of the hose. When hoses are transported on the water cart, storage facilities should be provided on the cart to protect the hoses from contamination. 19 Nov 2015 Page 4-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Figure 4.2: Sources of water contamination in the transfer chain 19 Nov 2015 Page 4-5 Civil Aviation Authority, Bangladesh 4.6 Aviation Public Health Manual Monitoring of potable water supply All water on the aircraft intended for drinking, food preparation or human contact should be potable and meet the GDWQ (WHO Guideline for drinking water quality) or specifications of national standards (ECR 97), whichever are more stringent. If the water provided at the airport, at the transfer point or on the aircraft does not meet the GDWQ or national standard, the appropriate responsible entity must take measures to ensure that water on board will be safe. These may include, for example, providing water treatment, deciding not to board water at that location and/or obtaining water from an alternative source: Specific requirements applicable to water on aircraft are provided in the following guideline: Sl no Parameters 1. 2. 3. 4. 5. 6. 7. 8. 9. 4.6.1 pH Turbidity (NTU) Total hardness(mg/L) Chloride (mg/L) TDS (mg/L) Iron Fe (mg/L) Arsenic As (mg/L) Nitrate-N (mg/L) Total coliform (N/100 ml ) Remarks Bangladesh Standard (ECR- 97) 6.5-8.5 10 10 600 1000 0.3-1.0 0.05 10 0 WHO Standard 6.5-8.5 05 200 1000 0.3 0.01 50 0 E.coli or thermo tolerant (faecal) coli forms: No E. Coli (Fecal) coliforms should be detected in any 100 ml sample of water. A positive test may be an indication of potential pathogenic (primarily bacterial) microorganisms associated with human excreta. Turbidity: Turbidity that increases in the airport water indicates that dirth has entered the system during the transfer. Detection of odour/colour/taste may indicate cross-connection with the liquid waste system. Chemicals contamination of water with nitrate/nitrite at the airport indicates cross connections with the liquid waste system and copper leaching. Metal such as iron can be leached from some materials into the water and contribute adverse taste or in some cases, health concerns. 4.7 Indicators of monitoring water 4.7.1 Monitoring at airport water taps is carried out at locations to ensure that persons served by the airport are provided safe water. Recommended parameters that should be monitored at the entrance to the transfer point are E. coli or thermotolerant (faecal) coliforms, disinfectant residual, chemicals of acute significance, corrosion-related contaminants, and turbidity and aesthetic parameters. 4.7.2 Monitoring at the transfer point takes place to ensure that water boarded on aircraft is safe. Recommended parameters that should be monitored at the transfer point to the 19 Nov 2015 Page 4-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual aircraft (includes bowsers, trucks, carts, hoses, refillables) are E. coli or thermotolerant (faecal) coliforms, disinfectant residual and, if required, turbidity. 4.7.3 Monitoring on aircraft is carried out at locations to ensure that persons on board the aircraft are provided safe water. It is recommended that E. coli or thermotolerant (faecal) coliforms be monitored at representative taps (e.g. galley, lavatory, drinking fountains). The monitoring should take place at each major servicing, in addition to regular E. coli spot checks while in service. Complaints about aesthetic parameters (odour/colour/taste) will trigger further investigations into the water quality and may indicate the need to monitor for turbidity. Additional parameters to be monitored include chemicals of acute significance and corrosion-related contaminants. Disinfectant residuals are also measured after the aircraft has been disinfected and flushed. 4.7.4 All critical parameters are monitored at a sufficient frequency to ensure safe water. 4.8 Frequency of monitoring 4.8.1 Regular monitoring of each parameter is necessary to ensure that safe water quality is maintained, as each step in the water transfer chain provides an opportunity for contamination. Documentation (recordkeeping) of monitoring should be kept for assurance and analysis in the event of an incident. 4.8.2 In certain situations, the frequency of monitoring should be increased for a period necessary to determine appropriate corrective action and/or assurance that measured parameters have returned to safe levels. Examples of situations warranting increased monitoring are positive E. coli or thermotolerant (faecal) coliform results, excessively humid conditions, during or after natural disasters affecting source water quality and immediately after maintenance activities that have the potential to affect water quality. 4.8.3 Aesthetic parameters such as odour, colour or taste are typically “measured” through customer complaints, although the crew may also wish to do an independent periodic check. This is a subjective parameter, as individuals have different sensitivities. 4.9 Surveillance (Inspection Procedures of the Establishment) 4.9.1 In most cases, surveillance consists primarily of sanitary inspections of airports, transfer points or airlines (Appendix 5-11). Sanitary inspection is a tool for determining the state of the water supply, infrastructure and the identification of actual or potential faults and should be carried out on a regular basis. Any deficiency identified during inspection must be corrected within a reasonable time period specified by the regulatory authority. 4.9.2 Surveillance should be accomplished by authorized and trained officers from public health authorities, or the services of qualified independent inspectors may be utilized. 4.9.3 Specifications for qualifications of the inspectors should be established, and inspectors should undergo adequate training, including periodic updates and recertification. Independent inspectors should meet the same requirements as those from the public health authorities. (Ref: WHO Guide to hygiene and sanitation in aviation 2009 Chapter 2 & ECR 97- Schedule 3.B). 219Nov 2015 Page 4-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 4-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 5 Cleaning and disinfection of airport facilities 5.1 Background Cleaning refers primarily to the removal of visible dirt or particles. It is to be kept in mind that the cleaning process and some products used for cleaning purpose also need disinfection, which is undertaken on a routine and frequent basis. Disinfection refers to specific measures taken to control, deactivate or kill infectious agents, such as viruses and bacteria. Disinfection is normally undertaken during periodic maintenance checks or after a public health event, such as the suspected carriage of an infectious passenger. The commercial air transportation is an efficient means for spreading communicable disease widely by surface contact and proximity to infected persons. Competent authorities have responsibilities to ensure that international airports and aircraft are kept free of sources of infection and contamination (Article 22.1(a, b, c, d, e, g)) of IHR 2005. The competent authority needs to exercise oversight over cleaning and disinfection programmes so that its obligations under the IHR (2005) are fulfilled. Under the IHR, the competent authorities are responsible for supervising service providers relating to travellers, baggage, cargo, containers, conveyances and goods at points of entry, including with inspections and medical examinations, as necessary. They are also responsible for supervision of disinfection, disinsection and decontamination of conveyances, as well as baggage, cargo, containers and goods under the IHR (2005). Finally, they are responsible for the supervision of the removal and safe disposal of any contaminated water or food, human or animal deject, wastewater and any other contaminated matter from a conveyance (Article 22.1(c ,e–f)). In the context of conveyances (as well as baggage, cargo and goods) arriving from affected areas, the competent authorities are responsible for monitoring them so that they are free of sources of infection or contamination (Article 22.1(a)). 5.2 Requirements for Sanitary condition of airports To keep airports in a sanitary condition following requirements are to be fulfilled: 5.2.1 That a documented, tested and updated routine cleaning programme exists, and ensure that premises are regularly and hygienically cleaned. An appropriate number of trained personnel are available, in relation to the volume and complexity of the airport facilities and cleaning procedures. 5.2.3 Personal protective techniques and equipment are used by personnel: related equipment and information (operational procedures for its use) are available. 5.2.4 Cleaning equipment and supplies are available in relation to the volume and complexity of the airport facilities and cleaning procedures. 5.2.5 Cleaning equipment is properly identified and satisfactorily maintained and stored in a designated storage area. 19 Nov 2015 Page 5-1 Civil Aviation Authority, Bangladesh 5.3 Aviation Public Health Manual Design and construction of airports Airports are to be designed and constructed in a manner that facilitates proper cleaning and disinfection. 5.3.1 Facilities are designed and constructed of suitable materials (e.g. impervious, smooth and without seams) to facilitate cleaning and to reduce the risk of harbouring insects, rodents and other vectors. 5.3.2 Proper design will minimize the amount of accumulated debris and waste and reduce opportunities for survival of vectors and reservoirs of disease, such as rodents and insects. 5.3.3 Washrooms designed without doors and with automatic faucets (taps) using “electronic eyes” (which automatically control the flow of the water to the faucet) are preferable, as they will reduce contact with hands/fingers. 5.3.4 Providing paper wipes for hand drying will reduce the risk of cross-contamination, especially when dispensed using “electronic eyes” (hand dryers can promote spread of pathogens). (Ref: 5.4 WHO guide to hygiene and sanitation in aviation 2009, Chapter 3.1, 3.2, 3.2.1.2) Airport toilet sanitation Passengers, ground staff and members of the public visiting airports may be carriers of intestinal disease. Meticulous cleanliness of toilets at airports together with the sanitary treatment, h a n d l i n g and disposal of toilet wastes, is therefore of the utmost importance Toilet facilities provided at airports should therefore be of the highest standard and maintained at the maximum level of cleanliness. The following minimum r e q u i r e m e n t s are suggested for passenger toilet blocks at airports. 5.4.1 General features Screening-When the entrance door is open the interior of the toilet block should not be visible. Floors -These should b e of ceramic tiles with coved skirting to walls Drainage -Floor drainage should discharge into the drainage system through a properly trapped gully. Floor gully grids should be flush with the floor surface, of suitable design to allow easy access, and capable of preventing blockage of the gully by waste material. All fittings should be individually trapped. Walls-These should be covered from floor to ceiling with tiles or other approved materials and finishes."Hygiene notices” ("You a r e invited in the interest of hygiene 19 Nov 2015 Page 5-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual to wash your hands after using this toilet"), inscribed in glazed tile or on a hard plastic material, should be fitted in toilet compartments and above urinals. Ceilings-Ceilings should b e finished with washable material and should not be perforated. Lighting-Toilets, cleaner’s compartment and urinals should be adequately lighted, Supplementary lighting for mirrors and above wash-hand washings should be provided. Windows-Where there are windows in toilet accommodation they should be fitted with translucent laminated glazing frames. Ventilation-W here natural ventilation is not available, an adequate and efficient mechanical means of ventilation must be provided. 5.4.2 Toilets related facilities 5.4.2.1 Compartments: In general, compartment walls should not reach the ceiling, and there should be a space of 15 cm (6 in) between the lower edge and the floor. The end of the compartment wall should abut tightly against the main wall to eliminate the possibility of a dirt trap. Compartment wall surfaces should be nonabsorbent, scratchproof and easy to clean. Toilet doors should be of durable material with a smooth surface and easy to clean. They should not reach the ceiling, and there should be a space of 15 cm (6 in) between the lower edge and the floor. The inner side should be fitted with a combined doorstop and with rubber buffer. 5.4.2.2 Fittings: Toilets shoul d be low-level, pedestals al l o wi n g easy cleaning of the floor beneath. They should be white or pastel colored. Seats should be made of an i m p e r v i o u s material to facilitate cleaning. Toilet-roll holders should be of a thief-proof type. Urinals may be the "open-slab" or individual bowl type, according to requirements. Urinals should be equipped with an adequate automatic flushing mechanism. Wash-hand-basins should be of the cantilevered type allowing easy access beneath for floor cleaning. If cantilevered, the basin should either be recessed or be fitted to allow a space of not less than 10 cm (4 in) between the back of the basin and the wall. Wash-hand-basins may be in a continuous row, but where separated the intervening space should be not less than 15 cm (6 in). Hot and cold running water must be supplied to each basin. Wall mirrors should generally be provided, but should not be placed above wash-handbasins. They should be adequately lit. In women's toilets handbag shelves should be sited below wall mirrors. Hand-drying facilities should generally consist of disposable paper towels or hot-air dispensers. Where paper towels are made available, free-standing metal receptacles should be provided for their disposal after use. 19 Nov2015 Page 5-3 Civil Aviation Authority, Bangladesh 5.5 Aviation Public Health Manual Soap may be in either liquid or powder form, and the dispenser should usually be sited within the width of the wash-hand-basin, but towards the right-hand side of it. All women's toilets should have the facilities for the disposal and supply of sanitary towels: Drinking-water fountains should preferably be situated outside but adjacent to toilet suites. In or adjoining large toilet blocks provision should be made for a cleaners' locker room complete with sluice. In all other toilet blocks, a cleaners' storeroom should be provided. The number of toilets required will, of course, depend u p o n t h e number of persons using the airport, account being taken of increased demand at anticipated peak periods. Facilities must be provided in the arrivals, departure and transit areas, restaurants and all other sections open to the public. Provision s h o u l d be made for toilets specially equipped for handicapped and infirm passengers. Toilet cleaning Toilets that are in constant use should have a permanent attendant whose main function is to service the unit. He or she should replenish soap, towels, toilet paper, etc., as required, and generally keep the place tidy; cleaning any fitting t h a t b e c o m e s soiled. A cleaning schedule should be prepared for all toilet units, whether the work is done by airport employees or by contractual labour. The person responsible for maintaining the toilets should appraise the efficiency of the cleaning materials used and make sure that they do not damage surfaces. The toilets should be kept in a good state of repair and decoration. 5.6 Toilet cleaning schedule: A cleaning schedule should include the following tasks: Remove all soiled towels and other rubbish to refuse store. Clean wash-hand-basins, taps, shelves, mirrors, pipe work, metal work and all fittings. Clean and disinfect all toilet pans, urinals and drain gullies. Wash floors, splash backs, pedestals and seats, including under-sides. Replenish towels, soap, toilet paper and sanitary towels. Wash walls, doors, windows and light fittings Cleaning materials should include an efficient detergent/ germicide/odour-counteragent. The frequency of cleaning should be flexible, and extra cleaning-i.e., over and above the requirements specified earlier should be carried out on demand if an inspection reveals the need. (Ref: Chapter 6.1, WHO guide to hygiene and sanitation by James BAILEY, 1977) 5.7 Vector Control in Airport Passengers and crews must be protected against diseases spread by insects. Given the speed of present day aircraft, it would be possible to fly several times round the world within the incubation period of these diseases. This emphasizes the need for the rapid detection and destruction of the responsible vectors. The control of mosquitoes, flies, other insects of health significance and rodents is of particular importance at the airports. 19 Nov 2015 Page 5-4 Civil Aviation Authority, Bangladesh 5.7.1 5.7.2 5.7.3 Aviation Public Health Manual Mosquito control Rooms used by the passengers and crews in transit at international airports should be effectively mosquito proofed as there is prevalence of mosquitoes and flies in Bangladesh. Care should be taken to screen all openings, including doors, windows, air ducts, floor drainage holes at the base of the walls and any other apertures. Measures should be taken daily to destroy any mosquitoes that might have gained entrance. Residual sprays containing an insecticide to which the local mosquitoes are susceptible should be used on walls and ceilings, particularly in sleeping areas. Spraying should be done at regular intervals. Protection against mosquitoes is often attained more completely and satisfactorily by destroying their breeding places or killing the insects in their larval stages by Mineral oils, Paris green or synthetic insecticide etc. To accomplish this, the entire area within the mosquito flight range of buildings used by crews and passengers should be brought under control by ditching, drainage, filling, and elimination of water containers, or by the application of larvicides. Mosquitoes are to be controlled by fogging spray of DDT, Linden, Malathion or OMS-33 outside the terminal building. Inside terminal building ULV spray is to be carried out without causing discomfort to passengers. Aedes aegypti mosquito is the vector of Dengue and yellow fever, present either inside the airport perimeter or within a zone of 400 meters outside the perimeter. To keep the area within the perimeter of an airport free from Aedes aegypti and other vectors in their larval and adult stages, it is necessary to maintain active antimosquito measures within a protective area extending for a distance of at least 400m outside the perimeter. Malaria is transmitted by Anopheles mosquitoes which is also prevalent in our country, need to be cared of. From a practical standpoint, airports and transit areas should be mosquito-proofed in the interest of the comfort, convenience and safety of air crews and passengers. So the periodic spraying of buildings particularly the interior of the sleeping quarters is highly desirable. Flies Control Flies that may carry the germs of filth borne diseases are frequently responsible for the contamination of food supplies. They often breed in filth, manure, offal and decaying organic matter and on prepared food, in which the germs may multiply greatly particularly if food stands at room temperature for several hours. In addition to flies, insects such as ants, cockroaches etc thrive on organic matter; they may contaminate and cause considerable damage to food supplies. The measures needed to keep these insects under control are the observation of scrupulous cleanliness and the storage of food in proper containers, supplemented by the application of chemicals. Control Measures The best method of controlling flies is to eliminate the natural breeding places combined with a scrupulous cleanliness of the airports. Spraying airport buildings by pyrethrins combined with other toxic agents Spraying inside airport buildings with residuals sprays containing DDT, HCH or other suitable insecticide recommended by WHO. 19 No2015 Page 5-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual In case of resistant strain of flies, good control may be obtained by using suspended cords treated with organ phosphorus compounds. It is important to dispose of organic wastes, including liquid waste containing organic matter, in such a way as to eliminate any possibility of fly breeding. Other breeding places like kitchen slops, decaying fruits, open septic tanks, human and animal excrement, or even lawn clippings to be given due importance. 5.8 5.8.1 Rodent (Rats) Control in Airport History shows that the rats follow the arteries of commerce, and as more and more goods are moved by air they are increasingly likely to become internal air travelers. They do much damage, particularly in food storage premises. Rats often carry fleas as a Plague vector. To keep the airport free from filthy activities of rats, following preventive measures need to be taken: 5.8.2 Preventive Measures Rats harbourage, the places where rats can establish nests or find concealment to be eliminated. Proper storage of foodstuffs to be done so that they are denied access to any sort of nourishment. Rat proofing structures can keep them out of buildings altogether. Use of poisons can reduce rat populations. Improvement of general cleanliness and good housekeeping can successfully control rats. All refuses, debris and similar wastes should be removed frequently. All materials-food or otherwise should be stored above ground or floor level, stacked in orderly piles or in bins. DDT or some other suitable insecticide powder should be used to dust all suspected areas so as to destroy all rat fleas if available. Night personnel on duty in airports should close doors tightly so that the rats cannot passing through. A strong light shining down on the threshold may discourage rats from running through an open door. Outdoor accumulations of refuse should be removed as promptly as possible. Food or garbage stored out of doors should be kept in closed containers made of rat proof materials. (Ref: WHO guide to hygiene and sanitation in aviation 2009 Chapter 10.2) 5.9 Inspection of airport facilities Regular inspections by health authorities at intervals not exceeding one month are advisable, but the frequency may be varied according to the conditions found on inspection. 19 Nov 2015 Page 5-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 5.10 Cleaning of Public areas in airport. 5.10.1 Public areas and room 3.10.1.1 Post hand-washing signs to encourage good hand-washing practices staff and guests. 5.10.1.2 5.10.1.7 5.10.1.8 Use disposable paper wipes for cleaning to avoid the possibility of crosscontamination. Use the proper chemical sanitizing agent, following the manufacturer’s instructions concerning contact time. Frequently clean and sanitize handrails, handles, telephones and any other hand contact areas, elevators and landings in all passenger corridors. Frequently clean and sanitize all public rooms. Clean carpets using a steam cleaner that achieve a minimum temperature of 71°C unless the floor coverings are not heat tolerant (some carpets can be steamed only to 40 °C; otherwise shrinkage and colour runs may occur). Frequently clean and sanitize garbage cans. Clean and sanitize soft furnishings; steam clean if the items are heat tolerant. 5.10.2 Public restrooms 5.10.2.1 Post hand-washing signs to encourage good hand-washing practices among all staff and guests. Frequently clean and sanitize door handles, toilet flushers, faucets, dryers, counters and any other hand contact areas. Provide either an air dryer or disposable paper towels for hand-drying (only single-use cotton towels should be utilized). Check levels of soap and paper towels. Use disposable paper wipes for cleaning to avoid the possibility of crosscontamination. Use the proper chemical sanitizing agent following the manufacturer’s instructions concerning contact time. Restaurants and lounges 5.10.1.3 5.10.1.4 5.10.1.5 5.10.1.6 5.10.2.2 5.10.2.3 5.10.2.4 5.10.2.5 5.10.2.6 5.10.3 5.10.3.1 5.10.3.2 5.10.3.3 5.10.3.4 5.10.3.5 5.10.3.6 5.10.3.7 19 Nov 2015 among all Post hand-washing signs at each hand sink to encourage good hand-washing practices among all staff and guests. Require staff to wash hands frequently. Provide hand sanitizers to staff to complement good hand-washing practices. Self-serve unpackaged items (e.g. peanuts, water) should not be available to guests. Provide snacks on request, in small individual containers. Frequently clean condiment containers that are served by staff (recommended to clean between each customer use). Use disposable paper wipes for cleaning to avoid the possibility of cross contamination. Page 5-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 5.10.3.8 Clean and sanitize all tables and chairs with a detergent solution and sanitizer (with correct contact time) after each shift and after closin 5.10.4 Spas and salons 5.10.4.1 Post hand-washing signs to encourage good hand-washing practices among all staff and guests. Require staff to wash hands frequently. Use disposable paper wipes for cleaning to avoid the possibility of crosscontamination. Use the proper chemical sanitizing agent following the manufacturer’s instructions concerning contact time. As per routine practices, ensure that common-use tools and materials are cleaned with detergent and sanitized after each use (e.g. combs should be kept in sanitizing solution that is regularly refreshed). Fitness centre 5.10.4.2 5.10.4.3 5.10.4.4 5.10.4.5 5.10.5 5.10.5.1 5.10.5.7 Post hand-washing signs to encourage good hand-washing practices among all staff and guests. Require staff to wash hands frequently. Use disposable paper wipes for cleaning to avoid the possibility of crosscontamination. Use the proper chemical sanitizing agent following the manufacturer’s contact time. Frequently clean and sanitize all surfaces. Post signs to remind users to wipe down equipment with provided sanitizing spray after use. Clean and sanitize equipment at least once during each shift. 5.10.6 Games rooms 5.10.6.1 Post hand-washing signs to encourage good hand-washing practices among all staff and guests. Require staff to wash hands frequently. Use disposable paper wipes for cleaning to avoid the possibility of crosscontamination. Use the proper chemical sanitizing agent following the manufacturer’s instructions concerning contact time. Frequently clean and sanitize all surfaces. Clean and sanitize equipment at least once during each shift, paying special attention to control sticks, handles, knobs and buttons. It is the responsibility of airport authority to provide a hygienic environment for passengers. Areas where food is prepared, stored and served, any surfaces commonly touched by people and washroom facilities, among others, should be kept free from contaminants that might compromise human health, even when there is no identified outbreak of disease. 5.10.5.2 5.10.5.3 5.10.5.4 5.10.5.5 5.10.5.6 5.10,6,2 5.10.6.3 5.10.6.4 5.10.6.5 5.10.6.6 19 Nov 2015 Page 5-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Prevention or mitigation of disease transmission is the goal. Hygienic conditions also minimize the likelihood of infestation by rodents, as vectors of disease. (WHO guide to hygiene and sanitation in aviation 2009, Annex-E) 5.11 Core capacity requirements for designated Airports As WHO member state the designated Hazrat Shahjalal International Airport is to develop core capacities as per Annex 1B of international Health Regulations (2005) within the stipulated timeframe given by WHO. 5.11.1 The capacities: At all times 5.11.1.1 To provide access to: an appropriate medical service including diagnostic facilities located so as to allow the prompt assessment and care of ill travellers, and adequate staff, equipment and premises; 5.11.1.2 To provide access to equipment and personnel for the transport of ill travellers to an appropriate medical facility; 5.11.1.3 To provide trained personnel for the inspection of conveyances; 5.11.1.4 To ensure a safe environment for travellers using point of entry facilities, including potable water supplies, eating establishments, flight catering facilities, public washrooms, appropriate solid and liquid waste disposal services and other potential risk areas, by conducting inspection programmes, as appropriate; and 5.11.1.5 To provide as far as practicable a programme and trained personnel for the control of vectors and reservoirs in and near points of entry. 19 Nov 2015 Page 5-9 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Figure: 5.1: PoE core capacity – At all times (routine) 5.11.2 : The capacities: During Public Health Emergency of International Concern (PHEIC) The followings requirements are to be developed responding to events that may constitute a public health emergency of international concern to provide appropriate public health emergency response by establishing and maintaining a public health emergency contingency plan, including the nomination of a coordinator and contact points for relevant point of entry, public health and other agencies and services; to provide assessment of and care for affected travellers or animals by establishing arrangements with local medical and veterinary facilities for their isolation, treatment and other support services that may be required; to provide appropriate space, separate from other travellers, to interview suspect or affected persons; to provide for the assessment and, if required, quarantine of suspect travellers, preferably in facilities away from the point of entry; 19 Nov 2015 Page 5-10 Civil Aviation Authority, Bangladesh Aviation Public Health Manual to apply recommended measures to disinsect, derat, disinfect, decontaminate or otherwise treat baggage, cargo, containers, conveyances, goods or postal parcels including, when appropriate, at locations specially designated and equipped for this purpose; to apply entry or exit controls for arriving and departing travellers; and to provide access to specially designated equipment, and to trained personnel with appropriate personal protection, for the transfer of travellers who may carry infection or contamination. Figure 5.2: PoE core capacity during Public Health Emergency of International Concern. (Ref: International Health Regulations-2005, Annex 1B) 19 Nov 2015 Page 5-11 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page5-12 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 6 Food Safety in Aviation 6.1 General Food hygiene has been defined as t a k i n g all the measures necessary for ensuring the safety, wholesomeness and soundness of food at all stages-from its growth, production or manufacture to its final consumption. The objective of food hygiene practice consists in the production and serving of food as free as possible from contaminants, including toxic substances, thus ensuring that its consumption will not cause illness. Passengers often assess an airline by the quality of the meals served on board. Commercially, therefore, it is important to provide food that is safe, of high quality, palatable, and attractively served. Food is responsible for the transmission of a large number of illnesses which should be kept into consideration during serving to the passengers and crews. 6.2 Safe food supplies 6.1.1 Raw m a t e r i a l s must be of the highest quality obtainable. It should always be stored separately and prepared in separate areas from cooked foods to prevent the risk of cross-infection. 6.1.2 Certain foods present special risks, since they provide good media for the growth of bacteria that cause food poisoning. These include any perishable food that consists in whole or inert of milk or milk products, eggs, meat, poultry, fish, shellfish, or other ingredients capable of supporting the rapid and progressive growth of infectious or toxigenic microorganisms. The danger of environmental contamination and crosscontamination from raw meat, poultry and seafood to cooked foods cannot be overemphasized. Mussels, crabs, oysters, prawns and other shellfish should not be used unless it is certain that they are fresh and have been obtained from uninfected sources. 6.1.3 Quality control o f food The bacteriological control of meals served in flight presents a practical difficulty. With the exception of frozen meals, kept till after a laboratory examination h a s b e e n completed, meals generally will have been consumed before the results of such examinations. Foods from all catering premises at airports serving passengers and the public at large, as well as those from premises at airports or elsewhere that p rovide in-flight meals for both crews and passengers, should be subject to surveillance and regular sampling. At the minimum, the foods most likely to be contaminated with pathogenic organisms should be sampled on a routine monthly basis. Foodstuffs less likely to be infected need not be sampled so frequently. This routine sampling should reveal any unsatisfactory conditions, which, if present, would necessitate extra sampling to determine their cause. In cases of suspected food borne infections, emergency sampling will be necessary. 19 Nov 2015 Page 6-1 Civil Aviation Authority, Bangladesh 6.4 Aviation Public Health Manual Airport catering establishments The Airlines or the catering contractors in some cases prepare foods to serve either in airport restaurants, cafeterias and snack bars for consumption by passengers, air crew, members of the public and airport personnel, and T h e standards of hygiene, specifications, and handling techniques wil l be t he sa me bot h for flight catering kitchen as well as ground catering. The principal difference between the two categories of catering is that generally food for consumption on the ground is prepared more or less on demand, or only a short time before it is served. It is usually prepared and cooked in a part of the premises where it is to be consumed. On the other hand, food for aircraft meals is prepared in premises other than those in which it will be consumed often thousands of miles away; many hours or, in the case of frozen meals, many weeks will elapse before it is eaten. However, with the increasing use of frozen meals, or, as the method is described, "cook freeze catering", the two types of catering technique are drawing closer together. Certain precautions must be followed to ensure that the control and high standard is maintained in the catering establishment during preparation of food: 6.4.1 These precautions are: 6.4.1.1 6.4.1.2 6.4.1.3 6.4.1.4 6.4.1.5 6.4.1.6 6.4.1.7 6.4.1.8 6.4.1.9 6.4.1.10 6.4.1.11 19 Nov 2015 Containers in which food is delivered should be stored in a clean dry area; they should not be used for any other purpose and should be returned at the time of the next delivery. Caterers should be careful not to overstock, so that all food can be u sed within its shelf life. Meals should be planned well in advance, which will assist in correct stock rotation. All food must be used in strict rotation: packs should therefore be properly date marked or coded with the date of p roduction. Meals that are to be frozen should be transferred to a deep freeze without delay. Any foods whose temperature has risen to -10 ºC or above during storage should not be used until bacteriological and physical examination shows them to b e satisfactory. Discs indicating temperature change can be helpful in this respect. For storage of up to 3 months, food should be kept at temperatures ranging between 8 °c (0 °F) and -23 °C (-9 °F). When food is to be regenerated, frozen packs should be put straight into a convection oven or steamer after removal from the deep freeze. The number of meals placed in ovens should not cover an entire meal period but should be staggered to meet anticipated demand. Meals should be served as quickly as possible after the reheating cycle is completed. It must be realized that, once regenerated, frozen foods will deteriorate at the same rate freshly cooked foods (or sometimes at an even faster rate). Page 6-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.4.1.12 Any food prepared in excess of consumer requirements must not be reheated more than once. Flight catering kitchens 6.5 6.6 Flight catering should always be carried out quite separately and in a different building from ground catering, unless by structural arrangements effective separation can be achieved in one building. Aircraft meals need to be supplied from kitchens that are: Under the direct control of the airline; or Staffed and controlled by a catering concessionaire but permanently supervised by the airline. Airlines should not uplift foods from a caterer that holds a monopoly business and prepares food in poor hygienic standards. Airlines, in addition to health administrations, have a duty to inspect and collect food samples for bacteriological and other examinations. Airports Hotel / restaurants Hotels in which crews and passengers are accommodated are another important source of food supplies, which should not be overlooked. It is pointless to demand high standards of food hygiene at airports and in flight catering, if contaminated food is eaten at hotels. In fact, a difficulty in investigating alleged food borne illness occurring in flight or after arrival is to decide from which source the food was supplied. The standards of hygiene therefore apply equally to airport, flight and hotel catering. (Ref: Who guide to hygiene and sanitation in aviation, Chapter 4.1-4.3) 6.7 Flight catering premises Premises where food or beverages are stored, prepared or served should be roomy enough to avoid congestion and allow for possible expansion of operations; they should be constructed in such a manner and of such materials that they can be kept scrupulously clean and provide protection against the ingress and harbourage of rodents and insects. Provision should b e made for adequate lighting and ventilation, b o t h natural and artificial, an adequate supply of potable water and drainage facilities. Flight catering premises should be sited at airports or in their vicinity and as near as possible to the aircraft departure parking area. 6.7.1 Construction The structure should be of brick, concrete, or some other substantial material. The building should be designed to permit easy and adequate cleaning, and kept in good repair. Partitions within the structure should be kept to a minimum in order to facilitate the use of mechanical cleaning equipment. 6.7.2 Floors Floors must be even impervious, without cracks or open joints, smooth (but not slippery), hard wearing and easy to clean. 19 Nov 2015 Page 6-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Floors should slope evenly towards drainage outlets, a sufficient gradient being 2.5 cm in 3m (1 inch in 10 feet).All drainage outlets should be trapped. Suitable materials for floors are terrazzo, quarry tiles or granolithic chips bedded in concrete. Light colours are recommended. They look attractive, reflect light and show up dirt. 5.7.3 Walls Walls should be light coloured and made of a substantial, durable, smooth, impervious and washable material. They should be free from ledges or projections, which collect dust, and be tiled, preferably from floor to ceiling, but if this is not possible then to a minimum height of 1.5 m (5 ft) from the ground and coved at the top. Surfaces that are not tiled must be finished in plaster and painted (preferably in a washable mat finish). Gloss paint may be used in dry goods storerooms. The parts of walls surrounding sinks should be tiled. 6.7.4 Ceilings The ceiling must not harbour dirt; it should be easy to clean and-most important-should absorb moisture. The most suitable ceiling is an under drawn, plastered ceiling with a smooth continuous lower surface unbroken by beams. Junctions with walls should be coved. The ceilings of kitchens should be insulated. They can then be finished with a hard gloss paint. Paint must not be used on a ceiling that is not insulated. In this case an absorbent colour wash is recommended. 6.7.5 Joints All internal joinery should be of simple design. Joints should as far as possible be tight and flush-fitting. The woodwork surrounding doors, windows and other openings should be fixed to the internal wall surfaces so as to avoid open joints. All internal joinery work- which should be kept to a minimum-should be finished with a hard gloss surface. 6.7.6 Doors Doors should be flush-fitting without panels or ledges. They should open outwards and be self-closing. The bottoms of doors should be protected on both sides with metal kicking-plates. 6.7.7 Windows Windows should be so sited as to facilitate cleaning on both sides, and panels should be large rather than small. Internal window sills should be splayed at an angle to prevent their use as shelves. 6.7.8 Ventilation Adequate ventilation is essential. A current of air sufficient to keep the room cool and remove the fumes and steam is required. Complete air conditioning is recommended wherever possible. Natural ventilation may be sufficient only in certain kinds of weather, and artificial ventilation should therefore be available to supplement or replace it when necessary. 19 Nov 2015 Page 6-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual All cooking apparatus (e.g., steamers, fryers, grills, and ovens) should be fitted with hoods and extraction units to draw off fumes, steam and heat. These hoods should be constructed in such a way that they are easy to clean. however possible, ventilation ducts should be fitted flush with walls or ceiling; if this requirement cannot be met sufficient space should be left between the ducts and the wall to allow for all round cleaning. Duct inlets should be insect proof. Inlet screens should be removable for cleaning. 6.7.9 Lighting All parts of the premises must be adequately lit so that there are no dark passages and corners. The window area should equal at least one- fifth of the floor area. Artificial lights should be so placed that both glare and shadow are avoided. A number of small points produce less glare than one large point. There should be lights over food preparation tables, sinks, and all other kitchen working areas. Fluorescent lighting is recommended. 6.7.10 Protection against insects and rodents All windows, doors and other openings should be insect-proofed with material having at least 6 meshes per cm (16 meshes per inch). Plastic insect-proof screening is recommended. Kitchen entrances should have self-closing double doors opening outwards. All buildings should be rodent-proof. Regular inspection and disinsecting should be practiced to prevent the contamination of foodstuffs by flies, cockroaches, ants and other in- sects. Disinsecting may be carried out by spraying, fumigation, the treatment of walls with insecticidal paint, the use of repellent dispensers, or the use of electrically operated equipment that emits ultraviolet rays, thereby attracting insects, which are then killed by contact with an electrified grille. All rodenticides, fumigants, insecticides or other toxic substances should be stored in locked cabinets and handled only by authorized persons to prevent the possibility of food contamination. 6.7.11 Exclusion of’ domestic a n i m a l s Dogs, cats and other domestic animals should be excluded from all parts of the food premises. 6.7.12 Water s u p p l y Adequate supplies of both hot and cold running water are essential. All water used in food preparation premises should be potable. As it is inadvisable to provide hot water for general purposes throughout the premises at temperatures above 60ºC, provision must be made for the temperature to be raised to 82ºC for the sanitization of dishes and utensils. 6.7.13 Dish washing Mechanical dish washing is recommended to enable the correct temperature of 82º C (180 °F) to be achieved. 19 Nov 2015 Page 6-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Where dish washing is carried out by hand, two sinks, or preferably three, should be provided. Sinks and draining boards should have a smooth, hard, even surface and be constructed of porcelain finished fire clay, stainless steel or plastic. Wooden sinks and draining boards should not be used. 6.7.14 Pan washing When pan washing is done manually, at least two, or preferably three, sinks of large capacity are required. The size of each should be at least 75cm x 60 cm x 60 cm (30 in x 24 in x 24 in). Grease traps should be fitted to the drain taking the waste from the sinks. Alternatively, completely automatic washing machines may be used for the cleansing and sanitization of pots, pans, large baking utensils, etc. Several designs are available, but each type should provide for washing with a detergent solution at 60-70º C (140-160 ºF) and a rinse with clean hot water at 82º C (180 ºF). 6.7.15 working surfaces Surfaces should be impervious to liquids, smooth and easily cleaned. Those with which food comes into contact should be made of a material that is nontoxic and is not itself affected by such contact. Stainless steel, marble or laminated plastics are suitable materials. The bottom shelves of tables must be at least 15 cm (6 in) above the floor, to permit easy cleaning. These furnishings should be of simple design and free from crevices, cracks and corners in which dust can collect. They should be mobile for easy cleaning and capable of withstanding repeated cleaning by nor- mal methods. 6.7.16 Cupboards Cupboards should be metal and simple in design. If the sides fit tight to the wall there should be no back. Otherwise they must be mobile so that the backs can be easily cleaned. The whole interior must be accessible for cleaning. Shelves should be removable for regular cleaning 6.7.17 Cooking apparatus Cooking apparatus should be located in the centre of the kitchen, with access all round. Supply and waste pipes, etc., must be so placed as to facilitate cleaning. The lagging of hot-water pipes should only be coated with substances that set hard and are not affected by temperature changes. 6.7.18 Refrigerators, cold rooms, etc. Refrigerators and cold rooms should be as far away as practicable from sources of heat. The internal surface should be smooth, impervious and easy to clean. Each cold room must have a readily visible means of reading the internal temperature and a warning device to pre- vent the door from being left open. A sealed trapped gulley should be provided to drain away liquid during defrosting. All racks should be removable and easy to clean. Internal surfaces and racks should be made of metal. 19 Nov 2015 Page 6-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual The temperature of refrigerators and cold rooms should not exceed 4° C. Thermometers should be sited in the warmest zone of the refrigerated area. The temperature of deep freezes should not be above -18 ºC. For long-term storage (i.e., for periods of more than 3 months) the temperature should be between 26 ºC and -29 ºC. 6.7.19 Food storage All food stores should be dry, well lit, well ventilated, vermin-proof and clean, and situated away from sources of heat, both natural and artificial. All racks and shelves should be easily removable for cleaning operations. The bottom shelf must b e at least 15 cm (6 in) from the floor to allow air circulation. If the shelf is fixed and wider than 30 cm (12 in), it may need to be higher to permit cleaning. Foodstuffs must not be stored directly on the floor, even if they are in boxes or cartons. 6.7.20 Drainage Drainage should be sufficient to remove all waste water without the use of floor channeling. If channeling is unavoidable, it should be uncovered, constructed in glazed earthenware and self-cleaning. All drains must be large enough to carry peak loads. They should be adequately trapped and ventilated. The drainage system should be so constructed as to allow no risk of the contamination of potable water supplies by liquid wastes. Drainage and disposal must conform to local and national bylaws and building regulations. 6.7.21 Garbage Storage Waste should be kept in covered bins or disposable paper or plastic sacks p r ovided with a foot operated hinged lid. Full bins or sacks should be removed from the kitchen promptly and their contents suitably disposed of. Bins must be covered at all times. If waste food is to be used for animal feed, it should be stored separately from garbage. Provision must be made for the washing and disinfection of used garbage bins. Garbage bins should never be washed or stored in the vicinity of aircraft containers used for human excreta, since, when in use, they are placed near or inside food preparation areas and may be handled by catering staff. 6.7.22 Staff cloakrooms Staff cloakrooms should provide, separately for each sex, toilets and wash-handbasins, i n d i v i d u a l lockers for clothes and changi ng rooms with showers. The toilet areas should be well lit and ventilated and not open directly on to a food area. Kitchen staff should only be able to enter the food premises after passing through t h e changing rooms and wash rooms. There should be 1 wash-hand-basin for every 10 persons, each basin being provided with hot and cold water, soap, nail brush and disposable towels. There should be 1 toilet for every 20 persons if the number of staff does not exceed 100, and 1 for every 25 persons if more than 100 are employed. For male workers the proportion of toilets may be slightly reduced if an adequate number of urinals are also available. 19 Nov 2015 Page 6-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Toilets for women staff should be provided with a satisfactory means for the disposal of sanitary towels. Notices must be fixed in conspicuous positions in all cloakrooms requesting persons to wash their hands after using the toilet. There should be at least 1 shower for every 75 persons, but in hot countries the proportion of showers should be increased. In addition to facilities in cloakrooms, there must be an adequate number of wash-hand-basins conveniently located throughout the premises. At least one should be available in each section-e.g., in the bakery, cold kitchen, and meat preparation area. They should also be provided with hot and cold water, soap, nail brushes, and towels (preferably of the single-use disposable type). Liquid soap should be supplied from a metal or polyvinyl chloride dispenser. conveniently sited, vandalproof, easy to clean, and delivering the correct quantity for adequate washing. Pedaloperated spray taps are an added precaution to prevent cross-contamination. Sinks in kitchen areas should not be used for washing hands. (Ref: Annex 9, Chapter 4.4) 6.8 Food handlers Persons who are suffering e i t h e r from a disease capable of being transmitted by food or water or are carriers of such a disease should not be employed in food preparation or food handling. Food handlers should be kept under regular surveillance. Staff who have infected wounds or sores or are suffering from gastrointestinal illness or any other condition likely to cause the c ontamination of food or food contact surfaces, or who have been in contact with a person suffering from a food or waterborne disease, should report immediately to the management; they should be excluded from food handling until given medical clearance to return to work. All persons applying for jobs as food handlers should undergo a pre- recruitment medical examination and a professional assessment should be made of their clinical history. Only those who are free from infec tion and are proved not to be carriers should be engaged. While this will ensure that at the time of recruitment the food handler is healthy, it is important to impress on employees their obligation to report any of the above-mentioned conditions should they occur during employment. 6.8.1 Training All food handlers should receive training in food hygiene. Such training should be given by specialist officers employed by airlines, or by officers of the health authority, or by both. Lectures, supplemented by films and visual aids, should be arranged to suit the various grades and duties of the personnel. All food handlers should receive basic instruction in hygiene in its application to the work they do, company regulations and procedures, health requirements, use of equipment, use of protective clothing, code of practice in handling food, reporting of sickness, personal hygiene, and general hygiene standards in working areas. 19 Nov 2015 Page 6-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Those staff responsible for particular duties should receive additional instruction. For example, storekeepers must be taught about the practice and value of stock rotation and temperature control; cleaners should be taught correct practices for storing cleaning materials, techniques of using equipment and materials, the reasons for strict adherence to cleaning schedules, and the correct way to report faults in addition to basic training, should learn the rudiments of bacteriology and how to prevent contamination. 6.9 Food preparation Raw materials should be washed to remove soil or other contaminants. Green salads should be soaked for 5 minutes in a 50 mg/1 solution of sodium hypochlorite, and then thoroughly rinsed in running potable water. This is of Particular importance when the produce concerned has been grown in countries where human excreta is used as a fertilizer. The vegetables may be washed in an ordinary vegetable sink if the more sophisticated equipment is not available. Meals should be prepared as near as possible to the time of consumption, unless they are to be deep frozen. However, except in very small units preparing food for one service at a time, flight meals have to be ready several hours before departure time. Special precautions must therefore be taken. In order to prevent the introduction of pathogenic organisms, or the proliferation of those already present, temperature control is vital. After foodstuffs are removed from storage, they should be prepared and cooked as soon as possible. It is important that frozen raw foods-particularly poultry and seafood-must be completely thawed before cooking to ensure adequate heat penetration and the destruction of any pathogenic organisms present. Immediately after cooking, the food should be placed in the meal trays. For hot meals on short-haul operations, the trays should be put into hot ovens so that the temperature of the food never falls below 63ºc (145 ºF). It would be preferable if a temperature of 74 º c (165º F) could be attained. This applies when the aircraft departure is not more than, say 1 hour later. For later departures the meals, after having been cooled quickly should be placed in a cold-room in which the temperature is not more than 4 ºC (40 °F). Here the food should remain until it is time to load the aircraft. It should then be placed in electric aircraft ovens already heated to above 85ºC (185 °F) . For long-haul operations both hot and cold meals must be placed in a cold-room at 4º C (40 ºF) and remain there until required. Food is constantly being moved into and are frequently opened. To counteract this, entrances should be protected by the installation of a cold-air curtain, or double-door entrance, the former being preferable. Food should not be held longer than 24 hours in cold- rooms. Meals should be transported at 4ºC (40 ºF) to the aircraft. This temperature can be maintained by placing the trays in modules and surrounding them with dry ice. Meals that are to be served hot are transferred into ovens on the aircraft for rapid reheating. Aboard aircraft, cold meals should be held at temperatures below 10ºC (50ºF) and hot meals at temperatures above 63 ºC (145 ºF). 19 Nov 2015 Page 6-9 Civil Aviation Authority, Bangladesh Aviation Public Health Manual If meals that are to be served hot are not to be heated shortly after takeoff, they must be kept at a temperature below 10ºC (50 °F) until they are placed in ovens. Meals that are to be supplied in a frozen state either to the aircraft or in bulk to outstations should, as soon as possible after cooking and dishing, be stored in a deep freeze at a temperature not exceeding -18ºc (0 °F). Food for long-term storage should be kept at temperatures ranging between -26 ºC and -29ºC (-15 ºF and -20 °F). 6.9.1 Cross-infection A potential hazard is the possible transference of bacteria from raw foods to cooked foods either by human contact or by contact with equipment. Raw foods should preferably be handled by different personnel in a separate section and with different equipment from that used for cooked foods. If this is not possible, after raw food has been handled, the operative's hands, and all knives, cutting boards, slicing machines, work surfaces and utensils and equipment must be washed and sterilized before contact is made with cooked foods. 6.10 Prevention of contamination 6.10.1 Hands Care Hands are the most common medium by which pathogenic organisms are transferred to food from the skin, nose, bowel, etc., as well as from other foods. They should therefore be kept scrupulously clean, and be thoroughly washed not only every time after the toilet is used and after raw food (especially meat and poultry) is handled, but frequently throughout the day. It has been shown that the use of an efficient and approved bactericidal soap· helps to reduce the number of pathogenic organisms on the hands . Fingernails should be kept short and clean. The handling of food, particularly cooked food, must be kept to a minimum and whenever possible tongs, spoons or forks should be used , or the hands t o b e covered by disposable gloves. Some handling of food is, however, inevitable, which again emphasizes the need for frequent hand washing. It is a worthwhile practice to swab food handlers' fingers to check for organisms causing food poisoning in order to assess whether the hand-washing routine or other procedures can be improved. Any cuts, septic conditions or abrasions on the hands should be appropriately treated and protected with a waterproof dressing. First-aid facilities should be provided to meet these contingencies. Food handlers should be forbidden to spit and to use tobacco in any form while in. food premises. They should endeavour not to cough or sneeze in the vicinity of uncovered food. No personal outer clothing and articles should be taken into food areas; they should be stored in the locker rooms provided. Food storage, preparation, and handling areas should not be used as changing rooms or sleeping quarters. Protective clothing, including suitable head gear (e.g., hair net or cap), must always be worn in food premises, and the clothing kept clean. 19 Nov 2015 Page 6-10 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.10.2 Steps of hand wash: WHO recommended following steps of hand wash to clean soiled hands: Wash hands when visibly soiled for a duration of 20-30 seconds. Apply a palmful of liquid soap in a cupped hand/Soap with water , covering all surfaces. Rub hands palm to palm; Right palm over left dorsum with interlaced fingers and vice versa; Palm to palm with fingers interlaced; Backs of fingers to opposing palms with fingers interlocked. Rotational rubbing of left thumb clasped in right palm and vice versa; Rotational rubbing, backwards and forwards with clasped fingers of right hand in left palm and vice versa. Once dry, your hands are safe. 19 Nov 2015 Page 6-11 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.10.3 Equipment All working surfaces should be kept clean. This includes not only tables, but articles such as slicing machines, cutting boards, pastry mixers, utensils of all kinds, crockery and cutlery, in fact anything with which food comes into contact. Equipment and utensils should be so designed as to prevent the accumulation of dirt and to permit easy and thorough cleaning. Wherever possible, equipment should be mobile so that it can be moved during cleaning operations). Any equipment used for the storage of inedible or contaminating materials should be suitably identified so that it will not be used for storing edible products. The use of disposable piping bags, gloves and head covers is recommended. Cutting boards and butchers' blocks made from a synthetic rubber compound are preferable to those made from wood, which often splits, thus providing an excellent bacterial breeding ground or causing splinters to penetrate the food. Fixed equipment and fittings should be positioned in such a way that either there re no gaps which could harbor dirt or insects or every part is accessible for leaning purposes. Service pipes to equipment should either be enclosed in accessible columns or voids or be at least 15 cm (6 in) a b o v e ground level to enable the floor to be cleaned. Most flight catering premises operate 24 hours a day 7 days a week. Equipment is often in continual use, and cleaning becomes a practical problem, particularly in the case of such items as ovens and grills. An other problem is created by congestion, because demand has in many instances outstripped production capacity. In such cases either a rota system must be introduced whereby equipment can be taken out of operation for cleaning, or duplicate equipment must be installed. In countries where flies present a problem, all openings from catering premises to the external air should be screened with gauze, p referably nylon, with 6 meshes per cm (16 per in). Doors should be screened and self-closing. Cold air curtains c a n b e u s e d a t e n t r a n c e s instead of screens. However, insects may still get into buildings, so regular inspection and treatment is necessary. For flying insects electric exterminators, are very effective and have the advantage of retaining the dead insects in a tray. They do, however, attract flying insects and should be positioned near entrances. Another piece of automatic equipment, which dispenses an approved insecticide at regular intervals, has the advantage of repelling rather than attracting insects and can therefore be located inside the premises. 6.11 Cleansing and sanitization of dishes and utensils The cleansing and sanitization of non disposable dishes and utensils in flight kitchens and airport restaurant and snack bar kitchens should be carried out, whether manually or mechanically, on a routine basis. If the water is naturally hard, it is both economical and advisable to install a water softener, particularly for mechanical dish washing, to prevent the furring of jet nozzles. Nov 2015 Page 6-12 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.11.1 Washing by hand For manual cleansing and sanitization of dishes and utensils preferably three large stainless steel or galvanized sinks, large enough to hold the biggest item, should be used. Only in very small establishments are all utensils and dishes washed by hand. In larger establishments manual cleansing and sanitization are usually confined to cooking pots and pans, while items such as crockery, glasses, trays, and containers are cleansed and sanitized by machine The hot water supply should be abundant and delivered at temperature of 60 ºc (140º F), so that a temperature of approximately 50 ºc (120 ºF) is available for the cleansing of dishes and utensils by hand. Prior to cleansing, waste food from dishes and utensils should be scraped into covered waste receptacles. The dishes and utensils should then be soaked, scraped and pre-rinsed in the first sink, in order to re-move remaining scraps of food, grease and other deposits. Soaking should be carried out at a temperature of approximately 45 ºC (115 º F). A recommended concentration of an efficient detergent should be added to the water to emulsify fats. Dishes and utensils should then be thoroughly cleansed in the second sink in water maintained at a temperature of approximately 50ºc (120 ºF) (higher water temperatures may scald the operators hands). The water, which should be changed frequently, should contain an efficient detergent added at a concentration that should be suited to the mineral content of the water. Dishes and utensils should then be placed in long-handled wire baskets (required to prevent the scalding of the operative's hands) for immersion, in the third sink, in clean hot water at a temperature of 82ºC (180 ºF) for at least 2 minutes to ensure sanitization and to remove detergent residues. The dishes and utensils should then be removed and left to dry in the wire baskets. Drying towels are not necessary and should not be used, since when they become soiled they may spread contaminating materials to other dishes and utensils. An alternative method is to use an efficient combined detergent/germicide for washing and partial disinfection, followed by rinsing and hot- water sanitization. The product is usually in such a concentrated form that it should be added by an automatic dispenser to ensure correct dilution. Use of excessive quantities of detergent is not only wasteful but may also irritate the operative's skin. An efficient detergent/ germicide should: be safe to use; be immediately and completely soluble in hard or soft water; be unaffected by alkalinity, acidity or organic matter; be chemically neutral; prevent deposits of mineral matter in hard water; and leave no residue after rinsing and draining. 19 Nov 2015 Page 6-13 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.11.2 Mechanical washing With the exception of the pan wash in larger establishments all items should be washed by machine. Utensils are fed through the machine on a moving belt. The first section is the wash tank, in which the temperature of the water should be 60ºC (140 °F). At a higher temperature food debris will tend to adhere to the utensil. Only a detergent of low spumescence should be added to this tank usually by an automatic dispenser. The next tank is the rinse tank, in which water at a temperature of 82 ºC (180 °F) is sprayed through fine nozzle jets. The addition of chlorine to remove stains-except in a concentration of less than 40 mg/1-is not recommended. It is unnecessary and may damage metal components and cutlery. Machines should preferably have a third section-a hot-air drying chamber, operating at approximately 100 ºC (212 °F). Utensils are dry on exit from the machine or within a few seconds. To help the drying process and to prevent water spots, a spirit-based rinse aid is added usually by automatic means to the rinsing water. The machine should be provided with temperature-indicating dials in all sections. Water for dish washing machines should, if necessary, be softened, since hard water will leave a deposit that causes a blockage of the jets. Dish-washing machines require regular maintenance by skilled personnel. Jet arms should be dismantled and cleaned daily. All dishes, glasses and other articles should be inspected after washing. Any item that has not been satisfactorily cleaned should be rejected. (The proportion of rejects may be as high as 25% .) These items should be placed in a special soaking tank containing hot water and a detergent with chlorine added at a concentration of approximately 40 mg/1. After soaking, the utensils should pass once again through the dish washing machine. Unsatisfactory washing may result if the machines used are faulty or badly maintained, if the type of material of which the dishes or utensils are made is unsuitable, or if their shape encourages the retention of debris in corners, etc. Food containers and waste containers should also be washed by machine but at different times. 6.11.2.1 Cleansing of equipment Fixed equipment, food preparation tables, shelves, etc., are washed by hand. The same detergent/germicide can be used, mixed with hot water and applied either by brush, where soiling is excessive, or by swabbing. For the latter procedure, strongtextured paper is recommended, which can be discarded after each piece of equipment is cleaned. Fresh paper can then be used to dry and polish the cleaned surface .All pieces of equipment that come into direct contact with food must be cleaned at least at the end of each working period, and also when the opportunity arises during break periods. All food-slicing machines should be thoroughly degreased and cleaned at the end of each working period with the use o f a detergent/germicide. It may be necessary to degrease and clean cutting blades during working periods. All other surfaces should be cleaned at least once daily, and more frequently if necessary. 19 Nov 2015 Page 6-14 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Mobile items such as trolleys should be removed to a cleaning bay for washing either by hand, or with mechanical equipment using steam or high-pressure hot water containing detergent. Trolleys should be washed in this way at least once a week, and at all other times kept clean by wiping. Heavy equipment such as cooking stoves, fryers, grills, and griddles will need carbon removers and heavy duty detergents. They should be washed daily and deep cleaned once a week. Machinery that can be dismantled should be taken apart and washed daily. 6.12 Cleaning of Catering Premises To ensure effective cleaning, walls, floors, doors, windows, ceilings and all other parts of the structure must be kept in a good state of re pair. One person preferably someone who is not involved in food production and can therefore be objective about priorities-should be made responsible for the cleanliness of the premises. Cleaning may be carried out by persons employed directly by the air port authority, by contractual service or by a combination of the two types of worker. This last arrangement is the most common: usually floors, the lower parts of walls, and equipment are cleaned by airport employees, and all the high level surfaces, windows, ventilation apparatus, trunking and extraction hoods, etc., by contractual cleaners. An elementary but often overlooked requirement in catering establishments is a storeroom for cleaning equipment and materials. The storeroom should be conveniently sited and have a hot and cold water supply and a large sluice sink. The cleaning of premises should be carefully planned so that every part is dealt with according to a schedule. The cleaners should be fully instructed in the use of cleaning tools and materials and in the dismant ling of equipment; they should also be made aware of the hazards. Too often cleaners receive little or no training· and therefore do their work in a perfunctory manner. In a recent publication it is pointed out that cleaning standards deteriorate if the cleaning apparatus and equipment themselves are not kept in a hygienic condition. This is a factor that is often overlooked. Equipment (such as mops and brushes) that is to be used repeatedly should be strong enough to withstand constant cleaning after use. Apparatus used for wet cleaning is likely to become heavily contaminated with bacteria unless it is disinfected by heat or chemicals. Normal washing will not remove all bacteria, and the organisms that remain may multiply. Next tirne the equipment is used, instead of removing bacteria from soiled surfaces, it will increase the bacterial load. The most effective treatment for wet-cleaning apparatus is heat disinfection combined with laundering. As previously mentioned, food preparation premises at airports operate on the basis of a 7-day week, so the cleaning schedule should be arranged accordingly. The following schedule is given only as an example; it may need to be varied to suit local circumstances. 6.13 Food storage in the catering centre The proper storage of food at all stages from the arrival of raw materials to the departure of completed meals is most important, calling for constant and systematic care by management and staff. 19 Nov 2015 Page 6-15 Civil Aviation Authority, Bangladesh Aviation Public Health Manual A recommended rule for storing food is: keep the quantity to an acceptable minimum, keep it clean, keep it cool, keep it covered. Keeping stocks to a minimum reduces the length of storage time and the risk of deterioration. In all cases, however, stocks should be regularly inspected and a proper rotation system installed. Access to food store rooms must be restricted and subject to control. The only food kept in food preparation areas should be that needed during the day. Everything else should remain in the storeroom. 6.13.1 Cold storage Cold storage facilities can be either free-standing cabinets for small quantities of food or walk-in rooms for larger amounts. In each case the temperature should be such that the food is kept at or below 4 ºC (40 °F). This means that the refrigeration plant must be capable of reducing. the temperature to approximately 1 ºC (34 °F). All refrigerators should be provided with a thermometer, which should be sited in the warmiest zone of the refrigerated space: Separate refrigerators should be provided for the various types of food. Thus there should be one each for (a) dairy products, (b) meat, (c) fish, (d) fruit, (e) vegetables, and (f) confectionary. To avoid the risk of cross-contamination, cooked foods should not be stored in the same refrigerator as uncooked foods. Refrigerators should not be so crowded as to prevent good air circulation. (This is particularly important in the storage of vegetables.) They should always be kept clean and tidy, but should be cleared out and thoroughly washed at least once a week. Disinfectants should not be used, as they may taint the food. Cleaning should coincide with defrosting, although most modern refrigerators defrost automatically. In flight catering, refrigerated transit and holding rooms are necessary. The former room is for the purpose of holding the food prior to placing it on meal trays, and the latter for holding the completed meals (on trays placed in containers) while awaiting transport to the aircraft 6.13.2 Deep freeze storage The temperature of the food in deep freezes should never rise above -18ºc (0ºF), and it should be possible to decrease the temperature to as low as -40 ºC (-40 °F) for much longer term storage. Again, thermo- meters are necessary. To prevent rises in temperature when the door is opened, access to the deep freeze must be carefully restricted. In addition, there should be an anteroom to provide an airlock, which, if con- trolled at a temperature not exceeding 4º C, will provide an additional cold room. Proper stock rotation is necessary in order to avoid leaving food in the deep freeze for such long periods that its nutritional value is lowered or physical changes occur (e.g., loss of color). The length of time that food should be kept in the deep freeze varies with the composition of the food, but for stock rotation 3 months could be a standard for all aircraft meals. The complete defrosting and cleaning of a deep freeze are a major task, and an alternative store will be required in which to place the food removed during this procedure. 19 Nov 2015 Page 6-16 Civil Aviation Authority, Bangladesh Aviation Public Health Manual It should therefore coincide with a time when stocks are at their lowest, and once a year is probably sufficient. Automatic defrosting is essential to keep the deep freeze operating efficiently. Hot food should not be placed in refrigerators or deep freezes till it has first been cooled to a temperature not exceeding 30 ºC (85 °F). Otherwise the temperature of food already present might be raised and condensation produced, which reduces the efficiency of the refrigerator. The time this cooling takes is critical, because at temperatures between 30ºC and 50ºC (86 ºF and 120 °F) bacterial multiplication is very rapid. The cooling period should not exceed 2 hours. As far as meat is concerned, the larger the cut the longer it takes to cool; smaller cuts are therefore r e c o m m e n d e d . Mobile cooling cupboards a r e available to speed up the cooling procedure. Hot foods should be placed in these cupboards, cooled down to temperatures of 4 OC (40 °F) and then placed in refrigerators, if not immediately required for service. Prepared food, including aircraft meals, that is to be deep frozen for later use, should be cooled to the storage temperature of -18 ºC (0 ºF) as quickly as possible to minimize the evaporation of its water content. This loss will be much reduced if the meal trays are covered with vapor proof material. The internal temperature of the food should drop to -18ºc (0 ºF) within 90 minutes of the completion of cooking. To help to achieve this rapid cooling, blast freezers are usually installed. Air at temperature as low as -35 ºC ( -30 °F) is blown over the food. On removal from the blast freeze, the food should go straight into the deep freeze. 6.14 Laboratory facilities at flight catering establishment In addition to any control by the health authorities, it is desirable that all large food production concerns, especially flight catering establishments, should possess their own laboratory. This will enable all meals supplied to aircraft to be subjected Individual items and processes can be checked as to bacteriological control. necessary, and at the time of production. In spite of their most willing cooperation, national laboratories often have only limited resources, and full control can only be achieved if a laboratory is provided at a flight catering unit. 6.15 Transportation of food to the aircraft Aircraft meals have to be transported from the preparation premises to the aircraft, and special vehicles are necessary in order to service all types of aircraft. For hygienic reasons, the walls, ceiling, floor and doors of all vehicles used for transporting food should be lined with metal or of some other approved smooth impervious material. In tropical countries where the flight catering premises are not at or adjacent to the airport, vehicles should be refrigerated. All vehicles should be kept in good re- pair and in a clean condition. After clean vehicles are waste food rubbish-for 19 Nov 2015 equipment and food have been loaded on to the aircraft, the same frequently used to bring away offloaded equip- ment, surplus and remaining in the containers. They should not be used to carry away example, the contents of Page 6-17 Civil Aviation Authority, Bangladesh Aviation Public Health Manual waste bins. The catering vehicle should be washed out each time used equipment is offloaded and prior to servicing other aircraft. In addition, at the end of each day, the interior of the vehicle should be washed with a detergent/germicide solution. 6.16 Preservation of Food in Aircraft Food for service to passengers is stored in the galley or pantry areas. The number of pantries s h o u l d vary with the size and type of a ircraft, there s h o u l d b e a separate galley for first-class passengers. 6.16.1 Meals may consist of: cold food served on the trays previously laid out in flight catering: on the aircraft they should be kept either in refrigerated modules or in containers holding a small slab of dry ice; hot meals on short-haul aircraft, which should be kept in heat-retaining ovens and served almost immediately after take-off; or hot meals on long-haul aircraft, which should be either frozen or chilled and reheated in a variety of ovens, quite rapidly, so that they can be served, if necessary, shortly after take-off. 6.16.2 The following types of aircraft oven are to be used: Mobile heat retaining ovens that will keep food hot to a maxi- mum temperature of 85 ºC (185 °F). They should not be used to heat frozen or chilled meals, since this process may take up to 3 hours, and such slow heating can be a potential risk. Conventional fixed ovens that will reheat chilled food to 85 ºC (185 º F) in 45 minutes. Another 15 minutes must be allowed for heating frozen food to the same temperature. Fixed convection ovens that will reheat chilled food to 85 ºC (185 °F) in 18-20 minutes. Another 5 minutes must be allowed for frozen food. Microwave ovens that will thaw frozen food in 35 seconds and heat to 85 ºC (185 °F) in a further 35 seconds. Cabin crew should keep a careful watch for insects, especially cockroaches, and examine each tray, including the underside, as it is taken from the container. The presence of insects should be reported to the airline's medical service. If flying insects are seen on board, cabin crew should spray with an approved insecticide aerosol. Each galley should have a small supply of detergent/germicide avail- able for use if any odd item of equipment has to be washed in flight. Normally this will not be necessary, as a sufficient supply of clean crockery, glasses and cutlery should be provided to make re-use unnecessary. All galleys should have a sufficient number of waste bins provided in which to deposit wastes produced during a flight. At each airport from which food is uplifted, all used equipment, surplus meals and waste should be offloaded and replaced with a complete set of clean equipment and fresh meals. 19 Nov 2015 Page 6-18 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.16.3 Crew meals Cabin crew are normally supplied with special meals, or receive an allowance to buy food on arrival. When flight deck personnel eat during the flight, it is absolutely essential that the captain should be given a completely different meal from that served to the co-pilot, prepared from food obtained from different sources. The same principle must apply if they eat in ground catering premises a few hours before take off. This is an essential safety precaution to reduce the possibility of their both eating food contaminated by a pathogen that causes a disease with a short incubation period to which they might succumb during the next flight. 6.16.4 Passenger illness In addition to the usual epidemiological precautions, if any passenger or crew member becomes ill during the flight or on arrival at an airport, and it is alleged or suspected that aircraft food might be the cause, the airline concerned should be notified immediately and supplied with detailed information. To assist cabin crew to obtain the correct information, a questionnaire should be supplied with the aircraft documents. This should be completed by the chief steward or purser. It is important that unconsumed portions of the suspected meal, together with three of each of the other meals-or, if no spare meals are available, then three partly eaten meals-should be returned under refrigeration to the airline hygiene officer. If no such officer exists, these samples should be sent to the most appropriate person at the airline's base station, as quickly as possible, together with the completed questionnaire. SIf a passenger is found to have an infectious disease or is suspected of being infected, the health authority should be notified immediately. 6.16.5 Food wastes After offloading from the aircraft, waste food, including left-over unserved whole meals, which will be on trays and in meal containers, or in modules on wide-bodied aircraft, should be brought back to flight catering without delay. Offloading should commence as soon as possible after the aircraft lands, so that the galley can be cleaned before fresh equipment and food is loaded. All used equipment and waste food should be brought to an unload- ing bay, which should be separate from the loading bay from which the clean equipment and aircraft meals are dispatched. This is necessary to prevent any cross-contamination between waste and fresh food. The waste food must not remain in flight catering. Disposal by whatever method should be rapid, safe and hygienically executed. All meal trays should be removed from the containers for stripping. Before re-use, the containers must be thoroughly washed, which is most efficiently done in a container washing machine. This should incorporate a wash tank operating at 60ºC (140 ºF) with added detergent, and a rinse tank operating with clean water only at a temperature of 82ºC (180 °F). All reusable equipment and utensils should be separated and passed to the dish-washing section for either manual or mechanical cleaning. 19 Nov 2015 Page 6-19 Civil Aviation Authority, Bangladesh Aviation Public Health Manual The stripping of meal trays can be done entirely by hand, all waste matter being placed in metal or plastic containers of various kinds. As soon as these are full they should be emptied into a larger container for removal and final disposal, in the same way as other airport waste, which deals with solid wastes disposal. If the small waste containers are not disposable, adequate washing facilities are required, and the containers must be cleaned before being returned to flight catering. Manual stripping can be assisted by a conveyor-belt system on to which the contents of the meal trays are emptied, and as they travel along the belt, all re-usable items of equipment such as cutlery, crockery and glassware are removed. This leaves the waste, which can be removed in containers or by mechanical waste disposal units that grind it into segments for discharge into sewers. The stripping belt should be so designed and constructed that it can be effectively cleaned without dismantling, otherwise it will quickly become a breeding ground for bacteria. Regular maintenance is necessary to prevent breakdowns. If these occur, alternative means of disposal must be readily available. Garbage grinders also require regular maintenance. Metal objects, such as cutlery, must not be allowed to enter the unit, since they damage the grinding blades, which will quickly put the mechanism out of action. This can be prevented if operators are vigilant and screens are provided. If waste food is stored while awaiting collection, it should be compacted mechanically in the bulk container so that its volume is reduced considerably. This system is usually operated by contractors who supply the compacting unit and bulk containers. The containers should be housed in a separate room, which-especially in warm climates should be air conditioned. Provision must be made for washing the walls and floor of tqe garbage room. If waste chutes are used, they must be constructed in a smooth, non- absorbent material, such as stainless steel, and their design must ensure that the waste passing through meets no obstruction. Provision should be made for washing the chute at least once daily. Another method of disposal is the automatic reduction of all waste to a pulp by a wet process system. Waste is introduced into a steel tank housing a rotating impeller plate studded with grinding teeth and filled with water. It is reduced to pulp, suspended in water as slurry. This is pumped through pipes to a water press. In the water press most of the moisture is removed, converting the slurry to a moist pulp amounting to about 20% of its original volume. The water is recycled in a closed system. The pulp is odourless and ready for removal and disposal by conventional methods. The advantages of this system, as claimed by the manufacturers, are that it eliminates air pollution and im- proves sanitation, and that the pulp is unattractive to insects, rodents, and other vermin. Waste handling is reduced, and the installations are easy to clean. 19 Nov 2015 Page 6-20 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.16.6 The principles of the system are illustrated below: All waste food offloaded from aircraft must be destroyed by one of the approved methods. A ll food scraps and unserved meals are taken from the unloading bay direct to an incinerator within the airport perimeter or within easy access of the airport. Other kinds of rubbish produced in food premises-boxes, cartons, bottles, cans, jars, etc. should be stored in covered containers while awaiting collection, which must be done at least once daily. No off loaded food wastes should be allowed to be used for animal feed. This prohibition does not, however, apply to fresh food waste produced during the preparation of meals. It should be kept separate from other rubbish and stored in a special swill area, which should be sited well away from food supplies and food utensils. The waste should be stored in covered bins and collected at least once daily. The b i n s should be clearly marked and kept for this use only. The swill storage area should be kept clean and facilities for washing the area should be provided. After being emptied, the bins should be washed and disinfected, preferably by heat. A more satisfactory arrangement is to engage the services of a swill contractor to take away the bins and replace them with clean ones 6.17 Inspection of flight catering centre All food premises should be inspected regularly and frequently by health authority officers and by airline hygiene officers (As per Appendix 7&8). The former shall have enforcement authority. Where the health authority ·can devote more time to airport food preparation premises, knowing that the airline officer will be monitoring flight catering. The health authority and airline hygiene officers should work in close liaison. The frequency of inspection will depend on the operating standards found i.e. it will be increased when conditions are unsatisfactory and decreased when they are good. Detailed inspections, in which note is made of all structural defects and faulty methods of food preparation and handling techniques, should be carried out on average at monthly intervals, with revisits as necessary to see that recommendations have been implemented. In addition, frequent adhoc visits should be made just to check handling practices. Any faults seen can often be rectified immediately and a few minutes' conversation with food handlers in their working environment. (Ref: WHO (Geneva) guide to hygiene and sanitation in aviation Chapter 4 by James BAILEY, 2nd edition 1977,) 6.18 Solid waste disposals Garbage and other dry waste matter emanate from many sources at an airport, including terminal restaurants, warehouses, offices, and work- shops, as well as from the aircraft themselves. The storage, transport, and final disposal of solid wastes must be carried out with care to pre vent nuisance, health hazards and indirectly danger to aircraft.. 19 Nov 2015 Page 6-21 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 6.18.1 Storage 6.18.1.1 On the ground An adequate number of covered receptacles constructed in metal or some other nonabsorbent material should be sited at strategic points in the airport-i.e., in convenient locations for all buildings in which refuse is produced. The size of the receptacles may vary from the conventional 0.l m3 (3.5-ft3) dustbin, where the quantity of refuse is small, to purpose-built containers of a much larger capacity. Some of these containers should be placed in convenient positions to receive the dry waste taken from aircraft during transit. It is essential that the containers should be covered at all times to prevent the scattering of litter and dust by the wind, the breeding of flies and the attraction of rodents, scavenging dogs, and birds. For this reason refuse awaiting disposal should never be stored in an open compound. Where it is absolutely impossible to obtain covered containers, any compound that has to be used for the retention of solid wastes must be roofed and screened. The floor of such a compound must be of concrete and kept in good repair. Facilities for washing down the floor should be provided. The floor should slope towards a trapped drain gully connected to the foul-drainage system of the airport. 6.18.1.2 On the aircraft Dry waste accumulating on aircraft should be stored in containers made of lightweight impervious material-e.g., polyethylene. Polyvinyl chloride should not be used, owing to the toxic fumes produced when it is burnt. Some of these containers will be purpose-made and fit into galley units as an integral part. The waste containers should be emptied at each transit stop and washed with a detergent/disinfectant solution before being re- turned. The recommended practice is for each airport to stock a spare set of interchangeable galley waste containers, washed and disinfected, which can immediately replace the full ones offloaded. After being emptied, these soiled containers should be taken to a unit for washing either by hand or by machine. The use of disposable polyethylene liners will help to prevent undue soilage of waste containers, but must never be a substitute for washing, as the liners get torn and spillage results. Ideally, containers should be disposable, waterproof and resistant to tearing. Waste containers may either be washed with hot water and detergent solution supplied at high pressure from a mobile machine, cleaned by steam, also under pressure, or passed through a container washing machine. 6.18.1.3 Collection and transportation In transporting dry wastes from aircraft or airport buildings to the covered storage containers, care must be taken to avoid spillage and other nuisances. The wastes should therefore be transported in covered vehicles or containers. 19 Nov 2015 Page 6-22 Civil Aviation Authority, Bangladesh Aviation Public Health Manual The same principle applies when waste is taken from the storage area for final disposal. Special purpose-built vehicles with dustless loading facilities should always be employed, and open vehicles strictly prohibited. Strong winds are prevalent at some airports and the scattering of litter during collection and transport causes not only a nuisance but, in some circumstances, a health risk and a safety hazard. 6.18.1.4 Waste disposal The disposal of wastes calls for careful planning. WHO Scientific Group, which stated: This has been emphasized by a "The disposal of wastes must take place within a closed environment comprising only earth, air, and water. When the liquid, solid, or gaseous residues from waste treatment are disposed of, they must be discharged into one or more of these phases of the environment. Any or all of the phases may be polluted, and any solution to the general problem of the disposal of wastes therefore involves a decision as to which part of the environment can accept residues with least damage to the whole. In other words, in deciding on a site for the disposal of residues, their total effect on the environment must be studied. Wastes must no longer be transferred from one environmental phase to another without adequate study. This is particularly important in view of the fact that some residues persist permanently. In connection with the disposal of waste from airports, apart from the possible spread of disease by flies and rodents, which are attracted to disposal areas, there is the additional risk to aircraft from bird strikes during take-off. Birds are attracted by organic wastes, and it is vital that the disposal site should be carefully planned well away from runways and flight paths, in order to prevent a bird hazard problem. The land around airports is increasingly being used as a site for garbage dumps and sanitary landfills because of the readily available property at a relatively low cost. The United States Federal Aviation Administration has recently issued guidelines aimed at banning the location of garbage dumps or sanitary landfills within 3000 m (10 000 ft) of airport runways used by turbo-jet aircraft and within 1500 m (5000 feet) of those used by piston- engine aircraft. The action is intended to minimize the hazards to airport flight operations posed by large numbers of birds attracted to the dumps or landfills. Birds striking aircraft can damage critical control surfaces, and if they are drawn into turbine engines a loss of power results. Damage can also be caused by large items of litter being sucked into aircraft engines. In deciding on the location of the disposal site, the direction of the prevailing wind should therefore be taken into account. The site must be well away from food preparation premises to prevent the migration of flies and rodents, which breed on organic wastes. In selecting a site it must be remembered that flies can travel up to distances of approximately 10 km (6 miles) or maybe even further when assisted by the wind. However, regardless of distance from the airport, disposal must be efficiently controlled to prevent nuisance and health hazards. If waste matter is indiscriminately deposited on the ground or in bodies of water, breeding places for rodents and insects will be created. 19 Nov 2015 Page 6-23 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Uncontrolled or incomplete combustion of solid wastes will release undesirable pollutants into the atmosphere. It may also produce large volumes of smoke, which if close to a runway could be distracting to pilots. Inefficient incineration may give rise not only to smoke but also to dust or grit emission. Acceptable disposal methods include: Incineration in a mechanical plant designed, equipped and operated to prevent air pollution. Pulverization controlled as above. Controlled tipping or, as it is also described, sanitary landfill. The residue from methods 1and 2 may also be finally disposed of by controlled tipping. This procedure basically consists in depositing the waste on low-lying land from which the topsoil has been removed. The waste is placed in layers not exceeding 2 m (6ft 6 in) in depth, compacted, and then at the end of each day covered with the previously removed topsoil to a depth of not less than 15 cm (6 in). The area must also be provided with screens to arrest litter scattered by the wind. The sanitary landfill system of disposal reduces insect and rodent breeding but does not eliminate it entirely, especially in tropical regions, where the high temperature and humidity increase the rate of decomposition and accelerate breeding, It is therefore vital that effective vector and rodent control measures at airports should be extended to waste disposal sites. 6.18.1.5 Special wastes At airports the need frequently arises to dispose of toxic, noxious or polluting wastes, which may be either solid, semi-solid or liquid. The disposal of these hazardous wastes must be strictly controlled. At no time should they be disposed of indiscriminately. Airports should make special arrangements, in conjunction with the health authority, for the collection and disposal of any material considered hazardous. There may also be occasions when condemned food requires disposal. This again should be done under the direction and supervision of the health authority. 19 Nov 2015 Page 6-24 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Distribution of responsibilities and suggested areas of concern, by authority or agency: a. Distribution of responsibilities Authority or agency Health administration Health authority Airport authority Responsibility Ensuring the provision of an efficient system at airports for the storage, removal and safe disposal of refuse, condemned food and other matter dangerous to health ( Article 14.1of IHR) Ensuring the provision of facilities for vector and rodent control at waste disposal installations Carrying out regular and frequent hygiene inspections of airports and installations. Providing for the storage, removal and safe disposal of solid wastes (Article 14.3 of IHR) b. Suggested areas of concern Airlines Airport authority Aircraft manufacturers Removal of waste from the aircraft and transport to waste storage Ensuring the provision of an adequate number of litter containers, ashtrays, etc. throughout the airport and the frequent removal of the contents. Designing suitable and acceptable waste disposal receptacles for aircraft (Ref: WHO guide to hygiene and sanitation in aviation, Chapter 7, 2nd edition, 1977) 19 Nov 2015 Page 6-25 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 6-26 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 7 MEDICAL SUPPLIES IN THE AIRCRAFT 7.1 Introduction All Bangladeshi registered aircrafts shall be equipped with accessible and adequate medical supplies as follows while on operation: 7.2 First-aid kits and Universal precaution kits 7.2.1 First Aid Kits. 7.2.1.1 No person may operate the following aircraft unless it is equipped with an accessible, approved first-aid kit(s): 7.2.1.2 Aero planes with a maximum certificated take-off weight of over 5700 kg; 7.2.1.3 All AOC holders. 7.2.2 The number of first-aid kits to be carried shall comply as following: 7.2.2.1 Each aircraft shall carry first aid kits in accordance with at least the following schedule: Number of passenger seats 0-100 101-200 201-300 301-400 401-500 More than 500 Number of first aid kits 1 2 3 4 5 6 7.2.2.2 The location of first aid kits should be distributed evenly throughout the aircraft 7.2.2.3 Readily accessible to cabin crew members, if cabin crew members are required for flight, and 7.2.2.4 Located near the aircraft exits should their use be required outside the aircraft in an emergency situation. 7.2.2.5 The contents of first aid kits to be carried shall comply with serial no 7.5.1 below. 7.2.3 Universal Precaution Kit. 7.2.3.1 No person shall operate an aircraft that requires a cabin crew member unless it is equipped with at least one universal precaution kit. 7.2.3.2 The contents of universal precaution kits to be carried in the aircraft shall comply with serial no 7.5.2 below. 19 Nov 2015 Page 7-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 7.2.3.3 Each aircraft shall carry universal precaution kits in accordance with the following: Two kits; and Additional kits, as determined by the Authority, at times of increased public health risk, such as during an outbreak of a serious communicable disease having pandemic potential. Emergency medical kit – aeroplanes 7.3 7.3.1 No person may operate a passenger flight in an aeroplane with 30 seats or more unless the aeroplane is equipped with an approved emergency medical kit for treatment of injuries or medical emergencies that might occur during flight time or in minor accidents. 7.3.2 7.3.3 The contents of emergency medical kits to be carried shall comply with serial no 7.6 below. The medical kit shall be stored in a secure location. 7.3.4 Oxygen storage and dispensing apparatus 7.4.1 All aircraft intended to be operated at altitudes requiring the use of supplemental oxygen shall be equipped with adequate oxygen storage and dispensing apparatus. The oxygen apparatus, the minimum rate of oxygen flow, and the supply of oxygen shall meet applicable airworthiness standards for type certification in the transport category as specified by the Authority. No person may operate an aircraft at altitudes above 10,000 feet unless it is equipped with oxygen masks, located so as to be within the immediate reach of flight crew members while at their assigned duty station. No person may operate a pressurized aeroplane at altitudes above 25,000 feet unless: Flight crew members oxygen masks are available at the flight duty station and are of a quick donning type; Sufficient spare outlets and masks and/or sufficient portable oxygen units with masks are distributed evenly throughout the cabin to ensure immediate availability of oxygen to each cabin crew member regardless of his location at the time of cabin pressurization failure. 7.4.2 7.4.3 7.4.4 7.4.5 An oxygen dispensing unit connected to oxygen supply terminals is installed so as to be immediately available to each occupant, wherever seated. The total number of dispensing units and outlets shall exceed the number of seats by at least 10%. The extra units are to be evenly distributed throughout the cabin. 7.4.6 The amount of supplemental oxygen for sustenance required for a particular operation shall be determined on the basis of flight altitudes and flight duration, consistent with the operating procedures established for each operation in the Operations Manual and with the routes to be flown, and with the emergency procedures specified in the Operations Manual. See Implementing to determine the amount of supplemental oxygen needed for non pressurized and pressurized aircraft. 19 Nov 2015 Page 7-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 7.5 Contents of First- aid kits and Universal precaution kits 7.5.1 The first-aid kits shall include at least the following contents: (1) Antiseptic swabs (10/pack) (2) Bandage: adhesive strips (3) Bandage: gauze 7.5 cm × 4.5 m (4) Bandage: triangular; safety pins (5) Dressing: burn 10 cm × 10 cm (6) Dressing: compress, sterile 7.5 cm × 12 cm (7) Dressing: gauze, sterile 10.4 cm × 10.4 cm (8) Tape: adhesive 2.5 cm (roll) (9) Steri-strips (or equivalent adhesive strip) (10) Hand cleanser or cleansing towelettes (11) Pad with shield, or tape, for eye (12) Scissors: 10 cm [as allowed by national regulations] (13) Tape: Adhesive, surgical 1.2 cm × 4.6 m (14) Tweezers: splinter (15) Disposable gloves (multiple pairs) (16) Thermometers (non-mercury) (17) Mouth-to-mouth resuscitation mask with one-way valve (18) First-aid manual, current edition (19) Incident record form (20) Mild to moderate analgesic [as allowed by national regulations] (21) Antiemetic [as allowed by national regulations] (22) Nasal decongestant [as allowed by national regulations] (23) Antacid [as allowed by national regulations] (24) Antihistamine [as allowed by national regulations] 19 Nov 2015 Page 7-3 Civil Aviation Authority, Bangladesh 7.5.2 Aviation Public Health Manual The required universal precaution kits shall include at least the following contents: (1) Dry powder that can convert small liquid spill into a sterile granulated gel (2) Germicidal disinfectant for surface cleaning (3) Skin wipes (4) Face/eye mask (separate or combined) (5) Gloves (disposable) (6) Protective apron (7) Large absorbent towel (8) Pick-up scoop with scraper (9) Bio-hazard disposal waste bag (10) Instructions. Note: The carriage of automated external defibrillator (AED) should be determined by operators or the Authority on the basis of a risk assessment taking into account the particular needs of the operation. 7.6 Contents of Emergency Medical kit – aeroplanes 7.6.1 The required medical kit shall include the following equipment: (1) Stethoscope (2) Sphygmomanometer (electronic preferred) (3) Airways, Oropharyngeal (three sizes) (4) Syringes (appropriate range of sizes ) (5) Needles (appropriate range of sizes) (6) Intravenous catheters (appropriate range of sizes) (7) Antiseptic wipes (8) Gloves (disposable) (9) Needle disposal box (10) Urinary catheter (11) System for delivering intravenous fluids 19 Nov 2015 Page 7-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual (12) Venous Tourniquet (13) Sponge gauze (14) Tape adhesive (15) Surgical mask (16) Emergency tracheal catheter (or large gauge intravenous cannula) (17) Umbilical cord clamp (18) Thermometers (non-mercury) (19) Basic life support cards (20) Bag-valve mask (21) Flashlight and batteries Note: If a cardiac monitor is available (with or without an AED) add to the above list. 7.6.2 The required medical kit shall include the following medication: (1) Epinephrine 1:1 000 (2) Antihistamine – injectable (3) Dextrose 50% (or equivalent) – injectable: 50 ml (4) Nitroglycerin tablets, or spray (5) Major analgesic (6) Sedative anticonvulsant – injectable (7) Antiemetic – injectable (8) Bronchial dilator – inhaler (9) Atropine – injectable (10) Adrenocortical steroid – injectable (11) Diuretic – injectable (12) Medication for postpartum bleeding (13) Sodium chloride 0.9% (minimum 250 ml) (14) Acetyl salicylic acid (aspirin) for oral use (15) Oral beta blocker 19 Nov 2015 Page 7-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Note 1: Epinephrine 1:10 000 (can be a dilution of epinephrine 1:1 000) Note 2: The United Nations Conference for the Adoption of a Single Convention on Narcotic Drugs in March 1961 adopted such a Convention, article 32 of which contains special provisions concerning the carriage of drugs in medical kits of aircraft engaged in international flight. (Ref: ICAO Annex 6, Chapter 6.2 & Attachment B) 19 Nov 2015 Page 7-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 8 MEDICAL SUPPORT DURING AIRCRAFT ACCIDENT 8.1 Actions by medical services during aircraft accident on the airport It shall be the responsibility of designated medical coordinator to supervise the medical services and to: 8.2 8.1.1 Verify the notification of mutual aid medical and ambulance services and their subsequent arrival at the rendezvous point or staging area; 8.1.2 Organize the necessary actions for triage, treatment of the casualties, and their eventual evacuation by appropriate means of transportation; 8.1.3 Control the flow of casualties and ensure, together with the transportation officer, the dispatch of the casualties to the designated hospitals by all available means of transportation. 8.1.4 Maintain an accurate list of the casualties including their names and their final disposition; 8.1.5 co-ordinate the transportation of the uninjured to the designated holding area with the aircraft operator concerned; 8.1.6 Provide medical evaluation of ambulatory and uninjured survivors; 8.1.7 Arrange for the replenishment of medical supplies, if necessary, and 8.1.8 Organize with the police, reception facilities for the dead. Actions by designated hospitals Each designated hospital is to appoint a coordinator responsible for the following: 8.2.1 Immediately provide and transport doctors and medical teams skilled in trauma care to the accident site upon notification of the emergency; 8.2.2 Provide medical care to the casualties when they arrive at the treatment area; and 8.2.3 Ensure that adequate doctors and nurses, operating rooms, intensive care units, surgical teams, blood and blood volume expanders are available for emergency situations, including aircraft accidents. (Ref: Doc 9137 Part 7, Chapter 4.1.6 & 4.1.7) 19 Nov 2015 Page 8-1 Civil Aviation Authority, Bangladesh 8.3 8.4 Aviation Public Health Manual Actions by medical services during aircraft accident off the airport 8.3.1 Fire Service and Civil defense and Medical authorities normally will be responsible for organizing the medical response. However, the medical response from the on-airport medical service should also be applicable to mass casualty accidents occurring off the airport. 8.3.2 According to the mutual aid emergency agreement with the surrounding hospitals, the airport authority shall provide its medical equipment, supplies (i.e. first aid equipment, stretchers, body bags, mobile shelters, etc.) and assistance of first-aid personnel at the accident site. Actions by designated hospitals 8.4.1 The designated hospitals are to ensure that adequate doctors, nurses, and operating room, intensive care, and surgical teams are available for emergency situations of aircraft accidents. 8.4.2 Provide medical care to the injured when they arrive. (Ref: Doc 9137 Part 7, Chapter 4.2.7 & 4.2.8) 8.5 Provisions of medical services during airport emergency: 8.5.1 The purpose of medical services is to provide triage, first aid and medical care in order to: save as many lives as possible by locating and stabilizing the most seriously injured, whose lives may be in danger without immediate treatment; provide comfort to the less seriously injured and to administer first aid transport casualties to the proper medical care facility. 8.5.2 It is essential that provision of medical services such as triage, stabilization, first aid, medical care, and the transporting of the injured to hospital(s) be carried out in the most expeditious manner possible. To this end, well organized medical resources (personnel, equipment and medical supplies) should be available at the accident site in the shortest possible time. The medical aspects of the emergency plan should be integrated with local hospitals as agreed upon in the Memorandum of understanding (MOU). 8.5.3 The medical coordinator of the airport crisis management team should assume control of the emergency medical operations at the accident site. In some cases, it may be necessary to appoint an interim medical coordinator, to be relieved when the designated medical coordinator arrives on site. The interim medical coordinator can be designated from the airport rescue and fire fighting personnel. 8.5.4 Medical and ambulance services may be an integral part of the airport services, particularly whenever an ambulance service is a part of the airport rescue and fire fighting service. 19 Nov 2015 Page 8-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Whenever medical and ambulance services are not available at the airport, prearrangements with local, private, public or military medical and ambulance services should be made. The plan has to ensure the dispatch of a satisfactory assignment of personnel, equipment and medical supplies. To ensure a rapid response, the plan can include arrangements for land, sea and airborne transportation of medical services to the scene, and subsequent transportation of persons requiring immediate medical care. Prearrangements are necessary for the availability of doctors and other medical personnel for all airport emergencies. The plan should list a sufficient number of doctors to offset any absences at the time an emergency occurs. The responsibilities of designated medical transportation officer would include: 8.5.5 alerting hospitals and medical personnel of the emergency; directing transportation of casualties to appropriate hospitals suitable for treatment of the particular injury; accounting for casualties by recording the route of transportation, destination hospital, and casualty's name and extent of injuries. advising hospitals when casualties are en route; and maintaining contact with hospitals, medical transportation, the senior medical officer of the hospital, on-scene commander and the command post. 8.6 Hospitals 8.6.1 Participating hospitals should have contingency emergency plans to provide for mobilization if necessary of medical teams to the accident site in the shortest possible time. Availability of qualified personnel and adequate facilities at the hospitals to deal with airport emergency situations is vital. In this respect, it is mandatory to establish in advance an accurate list of surrounding hospitals. They should be classified according to their effective receiving capacity and specialized features, such as neurosurgical ability or burn treatment. In most circumstances it is unwise to deplete the most proximate hospital to the accident site of essential medical and nursing personnel. 8.6.2 The distance from the airport and the ability to receive helicopters should be considered. Reliable two-way communication shall be provided between the hospitals, ambulances and helicopters. The alert of an aircraft accident should be made to a single medical facility which then alerts all other facilities according to a local medical communications network. (Ref: Doc 9137 Part 7, Chapter 3.6 & 3.7) 19 Nov 2015 Page 8-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 8-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 9 TRIAGE AND MEDICAL CARE 9.1 Immediate need for care of injured in aircraft accidents In the aftermath of an aircraft accident, many lives may be lost and many injuries aggravated if immediate medical attention is not provided by trained rescue personnel. Survivors should be triaged, given available emergency medical aid as required, and then promptly evacuated to appropriate medical facilities. 9.2 Triage principles (all emergencies) 9.2.1 Triage is the sorting and classification of casualties to determine the order of priority for treatment and transportation. 9.2.2 Casualties should be classified into four categories as follows : 9.2.3 Priority I: Immediate care Priority II: Delayed care Priority III: Minor care Priority IV: Deceased The first qualified, medically trained First aid crew and RFF persons who arrive at the site must immediately begin initial triage. This person(s) will continue performing triage until relieved by a more qualified person or the designated airport triage officer. Victims should be moved from the tr iage area to the appropriate care holding areas before definitive treatment is rendered. Casualties should be stabilized at the care holding areas and then transported to the hospital for further management. 9.2.4 Effort should be made to ensure that Priority I casualties are treated first and receive ambulance transportation priority when stabilized. This is the responsibility of the triage officer. 9.2.5 Triage is most efficiently accomplished in place. However, the conditions at an accident scene may demand the immediate movement of casualties before triage can be safely accomplished. In that case, the casualties should be moved the shortest distance possible, well away from fire fighting operations, and upwind and uphill from the scene. 9.2.6 Triage of casualties should include the use of casualty identification tags to aid in the sorting of the injured and their transportation to a designated hospital. 19 Nov 2015 Page 9-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 9.3 Standardized casualty identification tags and their use 9.3.1 Need for standardized tags - Casualty identification tags should be standardized through colour coding and symbols to make the tag as simple as possible.Tags help to expedite the treatment of mass casualties in a triage situation and thus permit more rapid evacuation of the injured to medical facilities. 9.3.2 Tag design - Standardized tags should be designed to require only minimal information to be entered thereon, be usable under adverse weather conditions, and be water resistant. In this tag, numerals and symbols indicate the medical priority classification of casualties as follows: Priority I or immediate care: RED tag; Roman numeral I; rabbit symbol Priority II or delayed care: YELLOW tag; Roman numeral II; turtle symbol Priority III Priority IV 9.3.3 or minor care: GREEN tag; Roman numeral III; Ambulance with X symbol or deceased: BLACK tag Where tags are unavailable, casualties may be classified by using Roman numerals on adhesive tape or by placing marks directly on the forehead or on other exposed skin areas to indicate priority and/or treatment needs. Where marking pens are unavailable, lipstick can be used. 19 Nov 2015 Page 9-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Figure 9.1 Casualty identification tag 19 Nov 2015 Page 9-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Figure 9.2 Casualty identification tag 19 Nov 2015 Page 9-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 9.4 Care principles 9.4.1 Stabilization of the seriously injured should be accomplished at the accident site. The i m m e d i a t e transportation of the seriously injured before stabilization should be avoided. 9.4.2 In accidents occurring on or adjacent to the airport, rescue and fire fighting personnel are generally the first emergency personnel on the scene. These personnel must be aware that it is imperative that seriously injured casualties be located and stabilized as quickly as possible. In cases where fire control or prevention does not require the efforts of all rescue and fire fighting personnel, available persons should immediately commence casualty stabilization under the direction of the most qualified trauma-trained individual on the scene. First response rescue vehicles should carry initial supplies of casualty-care equipment, including artificial airways, compresses, bandages, oxygen and other related equipment used for the stabilization of smoke inhalation casualties and severe trauma. Sufficient oxygen should be available for use on rescue and fire fighting personnel. However, oxygen should not be used in areas where fuel spills or fuel soaked clothing is present due to the explosion hazard. 9.4.3 Actions taken during the first few minutes of medical treatment should stabilize the casualties until more qualified medical care is available. When specialized trauma teams arrive, more sophisticated medical care (i.e. cardiopulmonary resuscitation, etc.) will be provided. 9.4.4 The triage procedure and subsequent medical care should be placed under the command of one authority, the designated medical coordinator, upon this officer's arrival. Prior to this, the command of triage should be assumed by the individual designated by the commanding rescue and fire fighting chief and should continue until relieved by the predesignated medical coordinator. 9.4.5 The medical coordinator has responsibility for all medical aspects of the incident and should report directly to the on-scene commander. The medical coordinator's primary function will be administrative, not as a participant of the medical team treating the injured. 9.4.6 As a means to easily identify and distinguish the medical coordinator, a white hard hat and highly visible white coat or vest should be worn, with “MEDICAL COORDINATOR” displayed front and back in reflecting red letter 9.4.7 Care of Priority I (Immediate care) casualties This type of casualty includes: (1) (2) (3) (4) (5) (6) (7) major haemorrhages; severe smoke inhalation; asphyxiating thoracic and cervico maxillofacial injuries; cranial traumata with coma and rapidly progressive shock; compound fractures; extensive burns (more than 30 per cent); crush injuries; 19 Nov 2015 Page 9-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual (8) any type of shock and (9) spinal cord injuries The following actions are recommended: (1) first aid (clearing of the wind pipe, stopping of haemorrhages by means of haemostatic pads, and positioning the casualty in the recovery position; (2) resuscitation; (3) oxygen administration, except in areas of fuel or fuel soaked clothing and (4) placing the injured under shelter pending transportation. 9.4.8 Care of Priority II (Delayed care) casualties. This type of casualty includes: (1) non-asphyxiating thoracic trauma; (2) closed fractures of the extremities; (3) limited burns (less than 30 per cent); (4) cranial trauma without coma or shock; and (5) injuries to soft parts. Note: Care of casualties sustaining injuries which do not need immediate emergency medical treatment to sustain life can be delayed until Priority I casualties have been stabilized. Transportation of Priority II casualties will be performed following minimum on-site care. 9.4.9 Care of Priority III (Minor care) casualties: (1)This type of casualty includes minor injuries only. Certain accidents/incidents will occur where passengers have either minor or no injuries, or appear not to be injured. Because these casualties can interfere with other priorities and operations, it is important that they be transported from the accident/incident site to the designated holding area where they should be re-examined. (2)It is important that provisions be made for the care, comfort, and identification of Priority III casualties. This should be provided through airport operations, the aircraft operator (where involved), or international relief organization (Red Cross, etc.). All such minor injured casualties will be taken for treatment to holding area designated by airport authority. (9)The holding area is well equipped with cooling systems, electric light, water, telephones and toilet facilities. This telephone may be used to contact the Emergency Operation Centre and will be under the control of appropriate CAAB staff. Site of crash and other information and instructions may be related via this telephone. All aircraft operator personnel and airport tenants should know the location of such designated facilities. 9.5 Control of flow of the injured 9.5.1 The injured should pass through four areas which should be carefully located and easily identified. Collection area — location where initial collection of the seriously injured from the debris is accomplished. Need for the establishment of this area will be dependent upon the type of accident and the circumstances surrounding the accident site. The casualties a r e transferred from the rescue and fire fighting personnel to medical services personnel at this point. In most cases, however, this transfer will occur at the triage area. 19 Nov 2015 Page 9-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Care area — This area will be set at the scene of the crash. This area should be subdivided into three subareas according to the three categories of injured, i.e. Immediate care (Priority I), Delayed care (Priority II) and Minor care (Priority III). Care areas can be colour coded for identification purposes (Red — Immediate, Yellow — Delayed, and Green — Minor). The use of coloured traffic cones, flags, etc., may be used. From here Priority III casualties are to be transferred to designated holding area for treatment. Triage area — The triage area should be located at least 90 m upwind of the accident site to avoid possible exposure to fire and smoke Transportation area — A transportation area should be located between the care area ( site of accident) and the egress road. Here the first aid crew in cooperation with other medical staff will do identification, registration and labeling injured passengers, who are entered into a register. The Medical Officer will also control the flow of ambulance and ensure that the ambulance drivers are given the correct destination. For HSIA all personnel from a crashed aircraft are to be sent to the Dhaka Medical College Hospital for final checkup and insurance formalities. 9.5.2 Mobile facilities for the stabilization and treatment of Priorities I and II casualties. Airport health department should have such facilities which consist of: Conventional or resuscitation ambulances. A resuscitation ambulance is an ideal shelter for Priority I casualty. The casualty may be treated there and subsequently conveyed directly to a hospital; Red tents a r e d e s i g n a t e d to accommodate serious or extremely urgent cases. These facilities, with provisions for integrated A/C and lighting, can be transported to the scene together with all the necessary medical equipment mentioned under Airport Medical Services. Yellow tents are used to accommodate Priority II casualties. Transportable mobile hospitals or ambulances can be used for stabilization treatment for all casualties. (Ref: ICAO Annex 14, Doc 9137, Part 7 Chapter 9) 19 Nov 2015 Page 9-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 9-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 10 CARE OF AMBULATORY SURVIVORS 10.1 Responsibilities of airports/airlines /Other agencies: 10.1.1 Activate already selected holding area for the particular emergency o c c u r r i n g o n the airport. 10.1.2 Arrange transportation from the accident site to the designated holding area of airport. 10.1.3 To have doctors and nurses at the holding area 10.1.4 Furnish a full passenger / crew manifest for accountability purposes; 10.1.5 Interview the uninjured and record their names, addresses, phone numbers, and where they can be reached for the next 72 hours; 10.1.6 Notify relatives or next of kin, if necessary; 10.1.7 Prevent interference by unauthorized persons. 10.2 10.3 10.4 Airport authority will arrange buses, Microbuses for immediate transportation of the “walking injured”/ambulatory passengers from the accident site to the designated holding area. This plan should be implemented automatically following notification of the emergency. A nurse or first aid crew should accompany these people to the holding area. Each and every passenger and crew member should be examined for nervous traumatism (shock) and smoke inhalation. Cold or inclement weather may require additional provisions for their protection and comfort. Where the aircraft accident occurred in water or a marshy area, these people may be wet and uncomfortable. These problems should be anticipated by having supplies of clothing, footwear, and blankets readily available. It may be necessary to establish a special holding area which can supply warmth and clothing to prevent hypothermia, and be used for examination purposes, before these persons are transported to the designated ambulatory holding area. International relief agencies and military establishments may be requested for many of the aforementioned requisites. (Ref: Doc 9137 Part 7, Chapter 10) 19 Nov 2015 Page 10-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 11 CARE OF FATALITIES 11.1 Evidence must be preserved when caring for the fatalities at an aircraft accident site. It is important to realize that an undisturbed site will produce the most reliable evidence for determining cause and/or future corrective action that may help prevent a similar accident. 11.2 Whenever possible, the wreckage should remain undisturbed until the arrival of the appropriate accident investigation authority. 11.3 If bodies have to be removed identify the locations where they were. 11.4 The tag number to be noted on the signage left on site so that it will be possible to know what body was at any location on the accident site. 11.5 Bags to gather passengers personal effects should be available. 11.6 Areas immediately surrounding the location of the fatality should be completely secured. Areas in which a large number of fatalities or dismembered bodies are located should be left undisturbed until the arrival of the forensic doctor and the aircraft accident investigator or a designee. 11.7 An adequate supply of disposable plastic gloves and leather gloves should be available for stretcher bearers removing the remains of the fatalities. All gloves should be burned following use in gathering body parts. 11.8 If it becomes necessary to move bodies or parts of the wreckage, photographs should be taken showing the relative position of bodies and parts within the wreckage and a sketch of their respective positions should be made prior to removal.. Special precautions should be taken to avoid disturbing anything in the cockpit area. 11.9 The fatalities should be extricated and personal effects removed from the wreckage prior to the arrival of the forensic doctor or appropriate authority only to prevent their destruction by fire or for other similar compelling reasons. 11.10 Body bags are normally available from major local suppliers of caskets and funeral organization, equipment and supply firms, and from nearby military facilities. Stocks of body bags at each airport are desirable. 11.11 Body identification and determination of cause of death is conducted with the concurrence of the authority designated for this duty. This operation is generally conducted with the cooperation of forensic teams and other specialists. 11.12 Accidents which result in a large number of fatalities will overload normal morgue facilities. So it should be preplanned to cope up with large number of fatalities. It should be sited in an area where relatives or the general public have access. 19 Nov 2015 Page 11-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 11.13 After identification has been made of the fatality, efforts to contact next of kin should commence. Agencies such as aircraft operators, public service organizations (i.e. international relief agencies and police), or clergy should be utilized. 11.14 The accident investigation team generally has the authority and the need to require autopsies and toxicological analyses of flight crew members, and in special cases, passengers. The need for these tests should be determined prior to the release of bodies. 11.15 As soon as possible all participants in the fire fighting and rescue effort should be debriefed. Their observations a r e t o be recorded. Sketches, diagrams, photographs, movie films, and tape and video recordings made on the accident site as well as appropriate details on the tagging of bodies and body parts removed from their positions are invaluable tools for investigators. 11.16 The Forensic officer in charge shall wear a dark brown hard hat and vest or other apparels as approved by authority with “FORENSIC CHIEF” displayed front and back in distinctive lettering. (Ref: Doc 9137 Part 7, Chapter 11) 19 Nov 2015 Page 11-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual CHAPTER 12 AIRPORT MEDICAL SERVICES 12.1 General 12.1.1 Adequate medical services and supplies are to be made available at the airport health department. The medical coordinator ( Airport Health Officer ) is responsible for the provision and checking of medical supplies. 12.1.2 Medical authority is to provide sufficient medical supplies to deal with routine medical emergencies which normally occur at the airport (on-the-job injuries, heart attacks, etc.) plus possible aircraft accidents. 12.1.3 Emergency medical training: All personnel assigned to rescue duties especially the personnel of airport health department, listed personnel from airport employees and First aid crew of Civil Aviation Authority, Bangladesh should be given first aid and CPR (cardiopulmonary resuscitation) training. 12.1.4 Rescue and fire fighting personnel should have the ability to stabilize seriously injured casualties. At least two full-time members per shift of the airport rescue and fire fighting service or other on-airport personnel should be trained to an emergency medical treatment level. It is recommended that as many rescue and fire fighting personnel as is practicable receive training to meet minimum standards of medical proficiency and preferably to the level of personnel highly qualified in first aid or the equivalent. Accordingly, they should have sufficient medical equipment at their immediate disposal to initiate stabilization until full medical services are available at the site or until transportation of casualties to adequate medical facilities is provided. 12.1.5 Airport rescue and fire fighting personnel should be trained in CPR (cardio- pulmonary resuscitation) by the appropriate medical authority. Periodic exercises and drills in CPR techniques are mandatory to maintain proficiency. 12.1.6 Airports may enlist volunteers from airport employees other than rescue and fire fighting personnel to provide an immediate response to assist casualties resulting from emergencies. Volunteers should be trained by accredited agencies in first aid and rescue response duties. In case of an emergency, they should initially be under the supervision of the first commander at the scene, i.e. the station fire officer, until the arrival of the medical coordinator. 12.1.7 Emergency medical supplies and equipment: The airport health authorities should arrange to have sufficient medical supplies, available on or in the vicinity of the airport, to treat the passenger and crew. 12.1.8 The airport should have available stretchers, blankets, backboards and/or immobilizing mattresses, preferably stored on a suitable vehicle which can be transported to the accident site. Blankets are needed to alleviate casualties' exposure to shock and possible adverse weather conditions. Since trauma victims in an aircraft accident sometimes sustain severe spinal injuries, backboards and cervical collars should be used 19 Nov 2015 Page 12-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual when removing such casualties from the aircraft in order to minimize the possibility of further spinal injury. The backboards should be of a type designed to fit through access ways and aisles of commercial and business aircraft. They should have restraining straps available so that the patient can be secured to the board. 12.1.9 Sufficient emergency oxygen and respiratory equipment should be available to treat smoke inhalation victims. 12.1.10 Since the majority of non-accident related medical emergencies at airports involve coronary difficulties, advanced life support systems should be readily available. 12.1.11 Mobile emergency hospitals or inflatable tents can be used for on-site treatment of immediate care (Priority I — Red) and delayed care (Priority II — Yellow) casualties. These units should be readily available for rapid response. The casualties can be treated at the scene, stabilized and be available for transportation to the appropriate hospital. 12.1.12 A resuscitation type ambulance can be used as an ideal shelter for an immediate c a r e (Priority I — Red) casualty. 12.1.13 To cope up with an emergency involving a large aircraft, it is recommended that the general emergency medical supplies and equipment described in the following list be available at the airport. If operations for smaller aircraft are planned for the specified medical supplies and equipment should be adjusted to comply with reasonable requirements. 12.1.14 List of General emergency supplies and equipment 500 100 Quantity 10 50 50 20 2-3 2-3 2-3 10 300-500 19 Nov 2015 Description Triage labels Stretchers, adaptable to the most commonly used ambulances Immobilizing mattresses for backbone fractures Splints, either conventional or inflatable, for the various types of fractures First-aid kits, each containing a set of 10 tags, haemostatic pads, tourniquets , scissors, dressings, sterile burn packs Arrangement of oxygen for about 20 casualties. Electrocardiographic apparatuses Suction devices Analgesic Injection Intravenous infusion packs with giving sets Plastic bags or coffins for the deceased Remarks Page 12-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 12.1.15Emergency medical transportation facilities: The dispatch of casualties to hospitals from the accident site should take into consideration the hospital(s) medical personnel on staff, medical specialties and beds readily available. Ambulance available with Airport Health Department shall be utilized as on-call ambulance for routine medical emergencies. Written agreements with off-airport based ambulances should be prepared to provide for emergency transportation services. 12.1.16 Airborne transportation equipment: Helicopters and fixed wing aircraft, should be considered for emergency evacuation or for transport of medical services and equipment from hospitals to the accident site. 12.1.17 Since it may be necessary to transport many casualties to appropriate off airport medical facilities, ambulances arriving at the scene should report to the rendezvous point ( In case of HSIA, area between cargo complex and hanger gate) and then to the designated transportation officer. This officer will be responsible for ascertaining the number of casualties who will need transportation to the designated medical facilities. 12.2 Airport medical care facilities / first-aid room There are many general factors which influence the need for an airport first-aid room or an airport medical facility. Generally, it may be recommended that an airport medical care facility be available when the airport employee’s number 1000 or more and that a first-aid room be available at every airport. The airport medical care or first-aid room personnel and facilities should be integrated with the airport emergency plan. Location of airport medical care facilities: The facilities should be readily accessible to the airport terminal building, to the general public and to emergency transportation equipment (i.e. ambulances, helicopters, etc.). Site selection should avoid the problem of having to move injured persons through congested areas of the airport terminal building, while providing access to the facility by emergency vehicles by a route that as far as is feasible can bypass normal public access roadways to and from the airport. This suggests that the medical care facility be located so that access can be gained from the air side of the airport terminal building .It is justifiable to be located near the egress road for easy transportation of sick person. 12.2.1 1t is recommended that during the principal hours of airport activity at least one person trained to deal with the following be on duty: cardiopulmonary resuscitation (CPR); bleeding from a traumatic source; Heimlich maneuver (choking); fractures and splinting; burns; shock; emergency childbirth and immediate care of newborn, including premature; 19 Nov 2015 Page 12-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual common medical conditions which may influence the outcome of injury (allergies, high blood pressure, diabetes, pace-maker, etc.); basic measures for treatment and protection subsequent to spills or leaks of radioactive materials, toxic, or poisonous substances; treatment of emotionally disturbed persons; recognition and first aid for poisons, bites, and anaphylactic shock; and transportation techniques for injured persons. 12.2.2 The airport medical care facility should be adequately equipped to handle cardiac arrest and other types of injuries and illnesses. 12.2.3 Sufficient emergency oxygen and respiratory equipment should be available to treat smoke inhalation victims. 12.2.4 Since the majority of non-accident related medical emergencies at airports involve coronary problems, advance life support systems including oxygen, oxygen regulators, and other elements for cardiopulmonary care should be readily available. In addition, first-aid kits (containing drugs, a wide selection of bandages and splints, blood transfusion equipment, and burn and maternity kits), should be available. 12.3 Airport without a medical care Facility 12.3.1 At airports without a medical care facility / first aid room, the airport authority should make arrangements to have available sufficient personnel trained in advanced first aid to cover all active hours of airport operation. Equipment for first aid work at these airports should consist at least an emergency medical care bag. This bag should be readily available to be carried on a designated airport emergency vehicle and should contain at least: one plastic sheet (1.80 m × 1.80 m); seven hemostats (one package of three, one package of four); two field dressings (one 45 cm × 56 cm, one 56 cm × 91 cm); ten abdominal pads (five packages of two); forty 10 cm × 10 cm gauze pads (four packages of ten); two tourniquets; one artificial airway; three disposable airways (one each No. 2, No. 4, No. 5); one bulb syringe with two catheters (No. 12, No. 14 FR); two large bandage scissors (medical scissor); twenty disposable syringes with No. 25 GA 1.6 cm needle; twelve alcohol sponge packages; four rolls of gauze bandage (two 7.5 cm, two 5 cm); two rolls of adhesive tape; four Vaseline gauze dressings (15 cm × 91 cm); box of 100 band-aids; 19 Nov 2015 Page 12-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual one blood pressure cuff and gauge; two clipboards (22 cm × 28 cm); six pencils; sufficient supply of casualty identification tags; one set of inflatable splints; one resuscitate tube one short spine board; one flashlight; two cervical collars; one disposable obstetric kit; and one immobilizing mattress. (Ref: Doc 9137 Part 7) 19 Nov 2015 Page 12-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page 12-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 1 AIRCRAFT GENERAL DECLARATION (Inward/Outward) Owner or Operator……………………………………..… Nationality and Registration……………………………… Departure from………………………………………….... (Place and Country) Flight No……… Date……….. Arrival at……………………… (Place and Country) FLIGHT ROUTING (Place column always to list origin, every en-route stop and destination ) Place Total Number of Crews Ref: Regulations 12(1),(2) and 109(1) (2) (3) (4) Number of Passengers Cargo Departure Place: Embarking…………….. Transit on same flight…………………. Arrival Place: Disembarking………… Transit on same flight… Declaration of health Name and seat number or function of persons on board with illnesses other than airsickness or the effects of accidents who may be suffering from a communicable disease ( a fever- temperature 38ºc/ 100°F or greater- associated with one or more of the following signs or symptoms, e.g. appearinf obviously unwell, persistent coughing, impaired breathing, persistent diarrhoea,persistent vomitting, skin rash, bruising,or bleeding without previous injury or confusion of recent onset, increases the likelihood that the person is suffering a communicable disease as well as such cases of illness disemberked during a previous stop….. Details of each disinsecting or sanitary treatment (place, date, time, method) during the flight. If no disinsecting has been carried out during the flight, give details of most recent disinsecting……………………………………………………………………………………….. ………………………………. Sign. Crew member concerned I declare that all statements and particulars contained in this General Declaration, and in any supplementary forms required to be presented with this General Declaration are complete, exact and true to the best of my knowledge and that all through passengers will continue/have continued in this flight. _____________________ Signature Authorised Agent or Pilot –in- Command Ref: ICAO Annex 9 (Appendix 1) 19 Nov 2015 Page App 1-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 2 CERTIFICATE OF RESIDUAL DISINFECTION GOVERNMENT OF………………………………………………………………………….. CERTIFICATE OF RESIDUAL DISINFECTION Interior surfaces, including cargo space, of this aircraft………….were treated with an approved residual disinfection product on (date)………………………in accordance with the world health organization recommendations ( WHO weekly Epidemiological Record No 7, 1985.p. 47; No 12 1985, p. 90; No 45, 1985, pp. 345-346; and No 44,1987, pp. 335-336) and any amendments thereto. The treatment must be renewed if cleaning or other operations remove a significant amount of the residual disinfection product and in any case within 8 weeks of the above date. Expiry date……………………………………………………………………………………… Signed……………………………………………………………………………………………. Designation……………………………………………………………………………………… Date……………………………………………………………………………………………… 19 Nov 2015 Page App 2-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 3 PUBLIC HEALTH PASSENGER LOCATOR CARD PUBLIC HEALTH PASSENGER LOCATOR CARD: To protect your health, public health officers need you to complete this form whenever they suspect a communicable disease on board a flight. Your information will help public health officers to contact you if you were exposed to a communicable disease. It is important to fill out this form completely and accurately. Your information is intended to be held in accordance with applicable laws and used only for public health purposes. – Thank you for helping us to protect your health. FLIGHT INFORMATION: 1. Airline name……………………….….. 2. Flight No ……….………….. 3. Seat No…………….…………..4. Date of arrival………...……………... PERSONAL INFORMATION: 4. Name……………………………… Family name ………..……. Given Name…………………………..…..Street Name and Number……..……………………………..… City………………………..…..State/province………….…………......Country……..……………….……. ZIP/Postal code………………………….….. .Your contact phone number………….… ……………….. Country code……………………….…Area code…………...………E-Mail……………………….…….. Passport or Travel document……………………………………………………………….………………. Number…………………………………..….Issuing country/Organization…………………………..…… CONTACT INFORMATIONS:5. Address and Phone Number where you may be contacted during your stay………………….Street Name and Number………………………………………………………..… City………………….……..………... State/Province………………………………………………….… Country………………..…ZIP/Postal code…………..Telephone Number…………..……….………….. 6. Contact information for the person who will best know where you are for the next 31 days, in case of emergency or to provide critical health information to you. Please provide the name of close personal contact or a work contact, This must not be you. a. Name………..Family Name………..Given Name………… b. Telephone Number……….……….., country code………........Area code………….... Phone Number…….…………………………………….E-Mail address…… ………………………………… c. Address: Street Name and Number…..………… …..……City…………….…………………... State/Province…………………………………………………………………………………..…….….... Country…………………………………ZIP/Postal code………………………………..…………….…. 7. Are you travelling with anyone else………………………..…..YES/NO……………………………, if so who? (Name of individual or group)………………………………………………………………… Ref: ICAO Annex 9 (Appendix 13) 19 Nov 2015 Page App 3-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 3A PUBLIC HEALTH PASSENGER LOCATOR CARD (To be completed by all the passengers arriving from affected area/country or Suspect of the same row, 2 rows front and 2 rows behind in the same aircraft) Flight Information : a. Airline and flight no ________________________________________________________ b. Date of arrival_______________c. Seat no______________________________________ Personal information : a. Name_________________________ d. Father’s Name____________________________ b. Country (coming from)___________ e. Phone no________________________________ c. Passport No ____________________ f. E-mail (if any)___________________________ Contact Information : a. Address (of Stay in Bangladesh)______________________________________________ _____________________________________________________________________ ___ _______________________ Signature of the Cabin Crew Ref: CAAB Approved on 18 Aug 2014 19 Nov 2015 Page App 3A-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 4 MODEL INTERNATIONAL CERTIFICATE OF VACCINATION OR PROPHYLAXIS This is to certify that (name)…………………….date of birth…………………sex……...…… Nationality…………………………, National identification document, if applicable…..…….. Whose signature follows………………………………………………………………………… has on the date indicated been vaccinated or received prophylaxis against: (name of disease or condition)……………………………………………………in accordance with the International Health Regulations. Vaccine or Date Signature and Manufacturer Certificate Official stamp prophylaxis professional status and batch No valid of of supervising of vaccine or from………… administering clinician prophylaxis Until………… centre. 1. 2. (Ref: International Health Regulations (2005), Annex 6) 19 Nov 2015 Page App 4-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page App 4-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Appendix 5 INSPECTION CHECKLIST FOR EVALUATING THE SANITATION STATUS AND IMPLEMENTATION OF INTERNATIONAL HEALTH REGULATIONS (IHR) TO AIRPORTS Ref: A. B. C. D. International Health Regulations (IHR-2005), Annex-1.B ICAO Annex 9 chapter 8. E ICAO Annex 14 Doc 9137 WHO guide to hygiene and sanitation in Aviation, 3rd edition, 2009) Name of the Airport : Inspection date: Name of the Inspector: Regulatory Authority : Sl DETAILS NO Required Core Capacities at Point of Entry (PoE) - at all times 1 2 3 4 5 6 7 8 9 Yes No NA Remarks Does designated airport provide appropriate medical services including diagnostic facilities for prompt assessment \and care of ill travelers? Does it provide adequate staff, equipment and premise for care of the affected passengers? Does it provide access to equipment and personnel for the transport of ill travelers to the designated hospital / medical facilities? Does it provide trained personnel for inspection of Aircraft? Does it ensure a safe environment for travelers using PoE facilities including ? 1. potable water supplies 2. Eating establishments 3. Flight catering facilities 4. Public wash rooms 5. Appropriate solid and liquid waste disposal services 6. Other potential risks areas by conducting inspection programme. Does it provide a programme and trained personnel for the control of vectors and reservoirs in and around the PoE? Has the State established a public health emergency contingency plan and nominated a Focal Point for point of entry, public health and other agencies? Does it provide assessment and care for affected travelers or animals by medical and veterinary facilities (for their isolation and treatment)? Does it provide appropriate space, separate from other travelers, to interview suspect or affected persons? 19 Nov 2015 Page App 5-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 10 Does it provide for quarantine of suspect travelers, in facilities away from the point of entry? 11 Are there measures for derating, disinsecting, disinfecting & decontaminating baggage, cargo, containers, conveyances, goods or postal parcel? 12 Does it apply entry or exit controls for arriving and departing travelers? 13 Does it provide access of designated equipment and trained personnel with appropriate personal protection for the transfer of infected travelers? Facilities at airport fire station 14 Are the resuscitation Ambulance facilities available to face airport emergency? 15 Is casualty care equipment including compresses, bandages, oxygen etc available for management of smoke inhalation casualties and trauma patients? 16 Are the fire fighters trained on first aid treatment? Is the airport health department have following facilities? (1) Canopies and their covers (2) Collapsible tables, bags with towels and blankets (3) Large ground sheets (4) Portable basins and stands (5) Stretchers having modifications for mini buses and buses (6) Trailer full of medical equipment (stretchers, boxes of medical stores, cans for water etc) 17 Did the doctors of airport health department attend any medical emergency during the reported period? 18 Was it timely and efficiently attended? What was the response time to attend the emergency? 19 Does it have adequate equipment to handle cases of cardiac arrest and other types of injuries and illnesses? 20 How many patients were attended by doctors during the reported period and how they were handled? 21 Did any death of passenger/ airport employee occur during the reported period and how it was handled? 22 Are there sufficient oxygen and cardio resuscitation (CPR) facilities with trained personnel available? 19 Nov 2015 Yes No NA Remarks Page App 5-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual ICAO Annex -9 ( Facilitation ) 23 Does the State (Airport health department) have International Vaccination Certificates available for the passengers? 24 Does the State have available adequate stocks of “public health passengers locator card” for distribution to aircraft operators, for completion by passengers and crew when cases of suspected communicable diseases are on board the aircraft? Sanitary Condition of the Airport : As Per WHO guide to hygiene and sanitation in aviation Public Areas and Rooms 25 Is the hand washing sign displayed for good hand washing practices by staff and guests? 26 Does the staff use disposable wipes for cleaning to avoid cross contamination? 27 Does the staff use proper chemical sanitizing agent? 28 Are the handrails, handles, telephones, other hand contact areas, elevators and landings in all passenger corridors cleaned and sanitized frequently ? 29 Are all the public rooms cleaned/sanitized regularly? 30 Are the carpets cleaned by steam cleaner? 31 Are the garbage cans cleaned regularly? 32 Are the soft furnishings cleaned and sanitized? Public Washrooms 33 Is hand washing sign displayed? 34 Are the door handles, toilet flushes, faucets (water taps), dryers, counters and any other hand contact areas cleaned and sanitized regularly? 35 Are the hand dryers or disposable paper towels provided for hand drying? Yes 36 Are disposable paper wipes provided for cleaning to avoid cross contamination? Bars and Lounges 37 Is the hand washing sign displayed at each hand sink? 38 Does the staff wash hands frequently 39 Are hand sanitizers provided to staff for good hand washing practices? 40 Are snacks provided in small individual containers? 41 Are condiments (salt and pepper) containers that served by staff cleaned frequently (recommended to clean between each customer use)? 19 Nov 2015 No NA Remarks Page App 5-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 42 43 Are disposable paper wipes used for cleaning? Are all tables and chairs cleaned and sanitized after each shift and after closing? GENERAL HYGIENE AND SANITATION OF THE AIRPORT 44 Is the exhaust supplied to the toilets area serviceable? 45 Is the drainage system all right? 46 Are the lighting facilities in the airport as well as washroom sufficient? 47 Is the ceiling of toilets all right? 48 Are the mosquitoes and flies in the airport under control/? 49 Are the dryers serviceable? 50 Is adequate hand washing soap / liquid dispensers available? 51 Are the waste bins cleaned? 52 Are the toilets for use by the disabled passengers properly constructed? 53 Are adequate chemicals and equipment available for cleaning the airport? 54 Are Proper storage facilities for cleaning itemsavailable? 55 Are sufficient toilet tissues available in the wash rooms? 56 Are automatic electric Faucets (water taps) with electronic eyes provided in the washrooms? FINDINGS: RECOMMENDATIONS: Date:_____________________________Inspector’s Signature:________________________ 19 Nov 2015 Page App 5-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 6 MEDICAL (CABIN) INSPECTION CHECK LIST Ref: A. B. ICAO Annex 6, Chapter 6, Attachment-B (Medical Supplies) CAAB, ANO Part –E (Chapter E.1) Place: Operator: Arriving from: Departing to : Aircraft type: Pilot in Command: Cabin Chief: Inspector / s Name : Date and Time: Operator (Chartered/Commercial): Flight No: Flight No: Aircraft Registration No : First Officer: Other Cabin Crew: SL NO A 1 DETAILS FIRST AID KIT (FAK) Are the First aid kit /s available? 2 Is the number of first aid kits proportionate to the no of passengers? . If there is one first aid kit, is its location as close as practicable to an emergency exit? Are the first aid kits constructed of non flammable material and free of dust and moisture? Is the red crescent sign displayed prominently and permanently? Are the words “first aid kit” displayed both in Bengali and English on the kit container? Are the first aid kits readily accessible to the occupants of the aircraft? In case of more than one kits, Are they placed in dispersed locations? Does the first aid kit contain a hand book written both in English and Bengali? 3 4 5 6 7 8 9 10 11 12 13 Yes No NA Remarks Is there an inventory of contents affixed to the inside of the lid? Does the first aid kit container have positive seal? Are the contents verified and certified by a medical officer/authorized representative? Are the locations of FAK appropriately and conspicuously marked in Bengali and English 19 Nov 2015 Page App 6-1 Civil Aviation Authority, Bangladesh 14 B 15 16 17 18 19 20 21 22 23 24 25 C 26 27 28 29 Aviation Public Health Manual Does the certificate affixed on the exterior of the container, exhibit the following information? a. Serial number b. Date of certification c. Expiry date and signature d. Authorization of the person certifying EMERGENCY MEDICAL KIT (EMK ) Does the aircraft have emergency medical kit? Is it readily accessible to the crew member? Is it provided with a positive seal? Is it provided with a proper inventory of contents? Does it contain the basic instructions for the use of drugs in the kit? Is the red crescent mark displayed on the kit container? Are the words “Emergency Medical Kit” displayed on the kit container both in English and Bengali? Is stowed securely in a clearly marked location? Is it constructed of non-flammable material and free from dust and moisture? Are the contents and serviceability of the contents verified and certified by a medical officer/authorized representative? Does the certificate affixed on the container have the following information? a. Serial number b. Date of certification c. Expiry date and signature d. Authorization of the person certifying UNIVERSAL PRECAUTION KIT(UPK) Does the aircraft have universal precaution kit ? Is the number of UPK on board adequate? . Are the kits evenly distributed throughout the passenger cabin? Are the kits readily accessible to the cabin crew members? FINDINGS: RECOMMENDATIONS: Date : ___________________Inspector’s Signature: ______________________ 19 Nov 2015 Page App 6-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 7 INSPECTION OF AIRLINE SERVICE AREA OR TRANSFER POINT Name of the Airlines: Inspection date: Name of the Inspector Regulatory Authority: Satisfactory =S Satisfactory with Comments= SC Unsatisfactory = U Not Checked =NC Sl NO DETAILS S/SC/U/NC REMARKS WATER PIPING SYSTEM 1 No cross connections 2 No backflow connections 3 Adequate pressure HYDRANTS 4 Location satisfactory 5 Good maintenance 6 Quick type coupling 7 Proper surface drainage WATER HOSE 8 Satisfactory material, smooth, no cracks 9 Quick type coupling 10 Satisfactory nozzle guard 11 Hose properly protected and stored 12 Hose handled properly, flushed before use 13 Nozzle different size and shape from waste connections WATER TANKS OR TANKS CARTS 14 Separate from toilet waste tank 15 Complete drainage possible 16 Water tanks labeled 17 Proper transferral of water 18 Personnel who remove waste do not handle water or food 19 Soil cans covered during transportation 20 Sewage removed without spillage 21 Construction and maintenance of toilet waste carts 22 Equipment available for flushing aircraft sewage retention tanks ( not by direct connection to water supply) 19 Nov 2015 Page App 7-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual DISPOSAL OF TOILET WASTE 23 Disposal facilities removed from food/ drink serving areas 24 Sewage disposal satisfactory 25 Can or tank cleaning facilities completely fly proof 26 Room clean, good repair 27 Hot water or stream available 28 Soil cans emptied and cleaned after removal from aircraft 29 Carts emptied and flushed frequently 30 Satisfactory storage of clean soil cans HANDLING OF AIRCRAFT REFUSE 31 Refuse handled properly, no spillage 32 Storage containers satisfactory, covered 33 Storage containers emptied frequently 34 Receptacles cleaned 35 Receptacles stored properly, not with soil cans 36 Other refuse disposal satisfactory 37 Airsickness containers properly disposed of SANITARY FACILITIES FOR EMPLOYEES 38 Adequate, convenient toilets, locker rooms and washrooms 39 Clean, good repair 40 Hand washing facilities with soap, towels, adequate water 41 Hand washing sign posted 42 Drinking water provided is safe, no common cups FINDINGS: RECOMMENDATIONS: Date :___________________Inspector’s Signature:__________________ (Ref: WHO guide to hygiene and sanitation in aviation 2009, Annex-D) 19 Nov 2015 Page App 7-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 8 ON-SITE INSPECTION TO ASSESS THE CLEANING STATUS OF THE AIRCRAFT Place: Operator: Arriving from: Departing to : Aircraft type: Pilot in Command: Cabin Chief: Inspectors name: Date and Time: Operator(Chartered/Commercial): Flight No: Flight No: Aircraft Registration No : First Officer: Other Cabin Crew: Satisfactory = S Unsatisfactory = U Satisfactory with Comments= SC Not Checked = NC Area Flight deck SERVICES S/SC/U/NC Remarks Empty waste boxes and ashtrays Clean crew tables and glass holders Clean stowage areas and racks Wipe seats Clean floor/Vacuum carpets Clean flight deck windows inside Clean door and walls Dispose of waste from closets Dispose of litters and newspapers Dispose of waste in seat pockets Collect and re-stow pillows and blankets (first, business class) Fold and re-stow blankets in overhead bins Re-stow pillows in overhead bins Empty ashtrays Clean tray tables and armrests Clean cabin crew seat tables Clean interphone surfaces Clean cabin windows inside Vacuum passenger and cabin crew cloth covered seats Wipe passenger and cabin crew leather covered seats Dispose of waste in overhead bins Clean overhead bins outside and latch handle surfaces Clean PVC floors Vacuum carpet Cabin Sl No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 14 15 16 17 19 Nov 2015 Page App 8-1 Civil Aviation Authority, Bangladesh Cabin 18 19 20 21 22 23 24 25 Galleys 26 27 28 Lavatories Crew areas 29 30 31 32 33 34 35 36 37 38 39 40 41 rest 42 43 44 45 46 47 48 49 50 51 19 Nov 2015 Aviation Public Health Manual Empty and clean ashtrays Vacuum ashtray holders Collect and replace blankets Collect and replace pillows Collect and replace headrest covers Clean passenger seats Remove passenger seat cushions and vacuum Remove stains from carpets Clean seat rails, ceiling, sidewalls, doors, magazine racks Empty waste bins and insert waste bags Clean doors, latches, ceiling and ventilation grills Clean sinks, faucets and working surfaces Clean retractable tables Clean ovens inside and outside Clean service trolleys Clean PVC floors Empty waste bins and insert waste bags Clean toilet bowl and seat Clean basin, faucets and surfaces Clean mirror Clean change table Clean wall surfaces and interior and exterior door handles and locks Clean PVC floors Replenish soap dispenser Replenish toiletry items Dispose of waste from closets Dispose of litters and newspapers Remove sheets, pillows and blankets from each sleeping berth Clean surfaces within each sleeping berth Place clean sheets on mattresses Clean lights, ventilators and interphones Empty ashtrays Vacuum carpets Clean cabin crew seat tables Clean cabin windows inside Page App 8-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual FINDINGS: RECOMMENDATIONS: Date:___________________Inspector’s Signature:___________________ (Ref: WHO guide to hygiene and sanitation in aviation 2009, Annex F) 19 Nov 2015 Page App 8-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page App 8-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 9 INSPECTION CHECKLIST OF FLIGHT CATERING SERVICE CENTRE (Hygiene Officer’s Self-inspection Checklist) Name of the flight Catering service centre : Inspection date: Name of the Inspector Regulatory Authority: I Personal Hygiene Standard Yes Employees wear proper clothing Food handlers wear hair restraints Fingernails are short, unpolished and clean Jewellery is limited only to watch and plain ring Gloves are changed at critical points Open sores, cuts or bandages on hands are completely covered while handling food Adequate hand washing and drying facilities are available Wash hands routinely and thoroughly follow proper hand washing procedures No smoking in preparation, service, storage and ware washing areas Eat, drink, or chew gum only in designated areas away from work areas Disposable tissues are used and disposed of after coughing/blowing nose Employees take appropriate action when coughing or sneezing Personnel with infections restricted Employee illnesses are documented II. No N/A No N/A Remarks Utensils and Equipment Standard All small equipment and utensils, including cutting boards and can openers, are thoroughly cleaned between uses Small equipment and utensils are air dried 19 Nov 2015 Yes Remarks Page App 9-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual Work surfaces are clean to sight and touch Work surfaces are washed and sanitized between uses Thermometers are washed and sanitized between each use Drawers and racks are clean Small equipment is inverted, covered, or otherwise protected from dust or contamination when stored III. Cleaning and Sanitizing Standard Yes Three-compartment sink is properly set up for Ware washing (wash, rinse and sanities) Cleaning procedures are in place for utensils, equipment and premises Chlorine test kit or thermometer is used to check sanitizing rinse If heat sanitizing is used, utensils should be immersed in boiling water If using chemical sanitizer, proper dilution should be ensured Cleaning chemicals and equipment are stored properly The utensils are allowed to air dry Adequate clean wiping cloths are provided Cleaned tableware and utensils are properly stored IV. No N/A Remarks No N/A Remarks Waste Disposal Standard Yes Adequate waste disposal bins are provided Waste disposal bins are washed and Sanitized Waste disposal bins are emptied as Necessary Cartons and waste are removed from food preparation area Waste storage area is insect- or rodent-proved Proper storage is available for brooms, mops and other cleaning utensils outside food preparation area 19 Nov 2015 Page App 9-2 Civil Aviation Authority, Bangladesh V. Aviation Public Health Manual Pest Control Standard Yes No N/A Remarks Screens are put on open windows and doors and properly maintained A pest control program is in place No evidence of pests is present FINDINGS: RECOMMENDATIONS: Date:___________________Inspector’s Signature:___________________________ ( Ref: Food Safety Plan, Risk communication Section, Food and Environmental Hygiene Department 6/2002, Public Health Laboratory Centre, Shek Kip mei, Kowloon) 19 Nov 2015 Page App 9-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTONALLY LEFT BLANK 23 Nov 2015 Page App 9-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 10 INSPECTION CHECKLIST FOR FLIGHT CATERING FOOD PREPARATION, STORAGR AND TRANSPORTATION: Name of the flight catering service centre: Inspection date: Name of the Inspector Regulatory Authority: Stage Receiving Dry Storage Control limits Yes Inspect incoming food and supplies immediately upon receipt All foods and supplies are promptly moved to proper storage areas No N/A Remarks Receiving area is clean and free of food debris, boxes or other refuse Chilled and frozen products are arriving at correct temperature Products are supplied by approved suppliers Storage area is dry and well Ventilated All foods are labeled with name and (expiry / delivery) date FIFO (First-in-first-out) is used There are no bulging or leaking canned goods in storage Opened bulk-food supplies are stored in containers with tightfitting lids Food is protected from Contamination All surfaces and floors are clean Chemicals and cleaning supplies are stored away from food and other food-related supplies 19 Nov 2015 Page App 10-1 Civil Aviation Authority, Bangladesh Food Handling Cold Storage Aviation Public Health Manual Frozen foods are thawed under refrigeration or in cold running water Food is kept under appropriate temperature (i.e. cold foods at 4°C or below and hot foods at 63°C or above) Food is tasted using proper method Food is prevented from cross-contamination Food is handled with clean utensils or clean hands Avoid touching parts of utensils that directly contact food Proper cooling procedures have been practiced Thermometers are conspicuous and accurate Proper temperatures are maintained: 4°C or below for chillers and –18°C or below for freezers All foods are stored off the floor. Food is arranged in a way to allow air circulation Cooked foods are stored above or separately from raw foods Proper chilling procedures have been practiced All foods are properly wrapped, labeled and dated FIFO (First-in-first-out) is used Units are clean Hot Holding Units are clean Temperature of food being held is 63°C or above Food is heated to 75°C before placing in hot holding 19 Nov 2015 Page App 10-2 Civil Aviation Authority, Bangladesh Display Transport Aviation Public Health Manual Display of ready-to-eat and non ready-to-eat foods is separated Different sets of utensils are used to handle ready-to-eat and non ready-to-eat foods Hot foods are kept at 63°C or Above Cold foods (e.g. raw oysters, sashimi and salad) are kept at 4°C or below Transport containers and carts are regularly cleaned and sanitized Proper temperatures are maintained during transport: at 4°C or below for cold foods and above 63°C for hot foods Transport carts and containers for food are covered Transport vehicles are clean FINDINGS: RECOMMENDATION: Date:___________________Inspector’s Signature:______________________________ (Ref: Food Safety Plan, Risk communication Section, Food and Environmental Hygiene Department 6/2002, Public Health Laboratory Centre, Shek Kip mei, Kowloon ) 19 Nov 2015 Page App 10-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page App 10-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 11 ICAO COOPERATIVE ARRANGEMENT FOR THE PREVENTION OF SPREAD OF COMMUNICABLE DISEASE TROUGH AIR TRAVEL (CAPSCA) STATE AND AIRPORT ASSISTANCE VISIT CHECKLIST State Airport/City Dates Civil Aviation Authority National Coordinator Airport Operator Focal Point Public Health Authority Focal Point CAPSCA Visit Team Leader and Technical Advisors Areas Reference Yes No Remarks A. ADMINISTRATIVE 1. Does an entity fulfil the function of the “Competent Authority” (as defined in the WHO International Health Regulations (2005) i.e. does an entity have responsibility for IHR Article 1, Definitions implementation of, In particular, IHR (2005) Articles: 24, 25, 27, 28, 30, 31, 32, 35, 36, 38, 40, 41, 43, 46 and Annex 1(B), 4, 5 and 9? Which entity? 2. Do the Civil Aviation Regulations cover public health emergency related provisions of National Documentation ICAO Annexes and guidance material? - Annex 6 19 Nov 2015 Page App 11-1 Civil Aviation Authority, Bangladesh - Annex 9 - Annex 11 - Annex 14 - Annex 18 - PANS ATM Doc 4444 3. Is a Contact point established for policy formulation and operational organization of preparedness plan for aviation? 4. Does the Public Health Authority have designated personnel at the airport? 5. Has the State established a national committee for Public Health Emergency planning? Aviation Public Health Manual ICAO web-based Guidelines for States, Section “General Preparedness” National Documentation National documentation IHR Annex 1, A, 3 6. Is this Committee involved in airport/aerodrome Public Health ICAO Annex 14, 9.1.1-9.1.3 Emergency Planning? 7. Is the Civil Aviation Authority ICAO Annex 14, 9.1.1-9.1.3 involved? 8. Is the Public Health Authority ICAO Annex 14, 9.1.1-9.1.3 involved? 9. If so, under a formal ICAO Annex 14, 9.1.1-9.1.3 contract/agreement? 10. Are aircraft operators ICAO Annex 14, 9.1.1-9.1.3 involved? 11. Are the Rescue and Fire ICAO Annex 14, 9.1.1-9.1.3 Fighting services involved? 12. Is the Air Navigation Services ICAO Annex 14, 9.1.1-9.1.3 Provider involved? 13. Are the Immigration/Customs ICAO Annex 14, 9.1.1-9.1.3 Services involved? 14. Are the security services ICAO Annex 14, 9.1.1-9.1.3 involved? 15. Are private health services ICAO Annex 14, 9.1.1-9.1.3 involved? 219Nov 2015 Page App 11-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 16. Are the service providers involved? (Airlines, Ground Handling Service (GHS), cargo, ICAO Annex 14, 9.1.1-9.1.3 etc.) 17. Are formal contracts/agreements utilised specifying the involvement of stakeholders? National documentation B. DOCUMENTATION 1. Does the airport have in place a Plan for Public Health ICAO Annex 14, 9.1.1-9.1.3 Emergencies? 2. Is it part of the Aerodrome Emergency Plan? ICAO Annex 14, 9.1.1-9.1.3 3. Is it compatible with the national Aviation Preparedness ICAO Annex 9, 8.16 Plan for Public Health Emergencies? 4. Is it compatible with the National Preparedness Plan for Public Health Emergencies? 5. Has the Airport/Aerodrome Emergency Plan (Public Health Emergency component) been tested by conducting full-scale exercises and/or table-top exercises? Specify what and when 6.Preparedness planning involves: Template for a National Aviation Public Health Emergency Preparedness Plan ICAO web-based Guidelines for States….Section ”General Preparedness” ICAO Annex 9, 8.19 ICAO web-based Guidelines for States….Section ”General Preparedness” National Documentation a Public health? b Regulatory aviation authority? c Airport operator? 19 Nov 2015 Page App 11-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual d Aircraft operator? e Air traffic management? f Other service providers? Specify __________________________ 7. Are the stakeholders familiar with Annex 6, in particular Attachment B (Medical ICAO Annex 6, Attachment B Supplies)? 8. Are the stakeholders familiar with Annex 9, Chap. 8, Appendices 1 (General ICAO Annex 9, Appendices 1, 13; Declaration) and 13 (Public WHO IHR (2005) Annex 9 Health Passenger Locator Card)? 9. Specify (1) who collects the General Declaration and Passenger Location Cards and (2) who processes the information on arrival. National documentation 10. Are the stakeholders familiar with Annex 11, in particular Attachment C (Material ICAO Annex 11, Attachment C Relating to Contingency Planning)? 11. Are the stakeholders familiar with Annex 14, Chapter 9 (Aerodrome operational services, equipment and ICAO Annex 14, installations) in particular Chapter 9 paragraph 9.1 (Aerodrome Emergency Planning)? 12. Are the stakeholders familiar with the WHO International WHO IHR (2005) Health Regulations (2005)? 19Nov 2015 Page App 11-4 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 13. Are the stakeholders familiar with ICAO Procedures for Air Navigation Services-Air Traffic Management, Doc. 4444, in particular paragraph 16.6: “Notification of suspected communicable ICAO PANS-ATM, Doc 4444 diseases on board an aircraft, or other public health risk”? 14. For travellers designated as suspect cases and asymptomatic contacts are there systems in place for? - Handling of their baggage ACI web-based Guidelines for airport operators, Section 6 - Security Screening - Customs clearance - Immigration 15. Are stakeholders familiar with related guidance material, available from: ICAO www.capsca.org WHO www.capsca.org IATA www.capsca.org ACI www.capsca.org 16. Is there a national Preparedness Plan for a Public Health Emergency? WHO IHR (2005) Article 13 17. Which stakeholders receive training concerning the national Preparedness Plan for a Public Health Emergency (airport National documentation personnel, public health authority, etc.)? 18. Is there a National Aviation Preparedness Plan for a Public Health Emergency of International Concern (PHEIC)? Is this Plan part of a National Public Health Emergency Plan? 19 Nov 2015 ICAO Annex 9, 8.16 Page App 11-5 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 19. Does the Preparedness Plan include phases as defined by WHO in “Pandemic Influenza WHO Pandemic Influenza Preparedness and Response Preparedness & Response, 2009 2009”? 20. Does a mechanism exist for deciding when to initiate the pandemic contingency plan - When to stop it? - What kind of measures need to be put in place 21. Are communication methods in place to inform public on travel risks/procedures? 22. Is there a National Business Continuity Plan for Public Health Emergencies? 23. Is the aviation sector considered in whole of society approach to pandemic preparedness? 24. Is there an Airport/Aerodrome Operator Business Continuity Plan for Public Health Emergencies? Template for a National Aviation Public Health Emergency Preparedness Plan www.capsca.org ICAO web-based Guidelines for States, Section “Communication” National documentation ICAO web-based Guidelines for States….Section “General Preparedness” Airport/aerodrome operator documentation C. EMERGENCY OPERATION CENTRE (EOC) 1. Is there in place a flow chart to initiate the aviation emergency response plan National documentation process? 2. Command and control system is established for management of public health event ‘on the day’? 19 Nov 2015 ICAO Annex 14 para. 9.17 – 18 ICAO web-based Guidelines for States….Section “General Preparedness”. National documentation Page App 11-6 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3. Do Public Health Authority ICAO web-based Guidelines for personnel participate in States….Section “General developing the aviation Preparedness” preparedness plan? D. RESCUE AND FIRE FIGHTING (RFF) SERVICES 1. Do the RFF Services participate in the development and testing of the Aerodrome Emergency Plan for Public Health emergencies? 2. Are personnel familiar with related guidance material, available on www.capsca.org ICAO web-based Guidelines for States….Section ”General Preparedness” www.capsca.org E. IMMIGRATION 1. Does the immigration service participate in development and testing of the Aerodrome Emergency Plan for public health emergencies? 2. Are personnel familiar with related guidance material, available on www.capsca.org ICAO web-based Guidelines for States….Section “General Preparedness” www.capsca.org Airports Council International web3. Are there procedures for based Guidelines for airport operators, handling passengers suspected Section 6 of being affected by a communicable disease? 4. Are personnel trained about ACI web-based Guidelines for airport protective measures for operators, Section 6 handling from suspected passengers? 5. Are cargo and baggage IATA web-based Guidelines for aircraft handlers trained to use operators, Section “Air Transport and appropriate protective measures Communicable; Diseases” for handling luggage from suspected passengers? 19 Nov 2015 Page App 11-7 Civil Aviation Authority, Bangladesh Aviation Public Health Manual H. AIR NAVIGATION SERVICE PROVIDER (ANSP) 1. Does the ANSP participate in ICAO web-based Guidelines for States, development and testing of the Section “General Preparedness” aerodrome Emergency Plan for public health emergencies? 2. Are personnel familiar with related guidance material, www.capsca.org available on www.capsca.org 3. Does the ANSP provide training with the PANS-ATM (Doc 4444, paragraph 16.6) procedure for notifying the PANS-ATM (Doc 4444) destination airport of a potential on-board public health emergency? 4. Is a procedure in place for transfer of information from the ANSP to the public health authority, notifying that National documentation anticipated arrival of an affected aircraft? 5. Does the ANSP have a contingency plan for managing ICAO Annex 11, Attachment C Public Health Emergencies? 6. Does the ANSP have a Business Continuity Plan for managing Public Health Emergencies? National documentation I. MEDICAL SERVICES 1. Is the airport medical service provided by the State or a National documentation private enterprise? 2. Has the service provider received training in managing public health emergencies? 19 Nov 2015 WHO IHR (2005) Annex 1 B Page App 11-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 3. Has it established a communication process with the National documentation Public Health Authority? 4. Has ease of access to the affected aircraft by medical ACI web-based Guidelines for airport service providers been operators, Section 6 considered in designating an aircraft parking position? 5. Are medical service providers aware of (1) Notification 1 - ICAO PANS-ATM procedure of a suspected case by 2 -ICAO Annex 9, Appendix 1; WHO the pilot in command (2) Health IHR (2005) Annex 9 part of the aircraft general declaration? 6. Is there a procedure enabling WHO technical advice for case the public health authority to management of Influenza A (H1N1) in communicate with the affected Air Transport aircraft before landing? 7. Have Port Health Officers ICAO Annex 9, Appendix 1; WHO been made aware of cabin crew IHR (2005) Annex 9 identification procedures for suspect cases (Health part of Aircraft General Declaration)? 8. Does the medical service provider participate in the ICAO web-based Guidelines for States, development and testing of the Section “General Preparedness” airport emergency plan for public health emergencies? 9. Does the medical service use and process (1) the General National documentation Declaration and/or (2) the Public Health Passenger Locator Card? 10. Are suitable designated areas / facilities provided for: - Review of suspect cases IHR (2005) Annex 1B by medical staff? IHR (2005) Annex 1B - Transport of cases to medical facility designated for purpose? 11. Does the medical service provider have access to the suspect or affected traveller’s National documentation assessment area? 19 Nov 2015 Page App 11-9 Civil Aviation Authority, Bangladesh 12. Is the use of personal protective equipment (PPE) considered? Types of PPE ____________________ _____ 13. Which personnel are required to use PPE ____________________ ______ - Training provided to personnel 14. Procedure is in place for obtaining a timely diagnosis of a suspect traveller? 15. Does the medical service have procedures for transfer of suspect or affected travellers to specialized evaluation units? Aviation Public Health Manual National documentation National documentation National documentation WHO IHR (2005) Annex 1 B 16. Are facilities available to enable rapid testing of biological National documentation specimens? What are they? 17. Does the medical service have procedures for aircraft disinfection? 18. What disinfectant product(s) is used to disinfect an affected aircraft? 19. What procedure is used? How long does it normally take? 20. Is the service providr aware of relevant aspects of the IHR (2005)? 21. In the case of an affected aircraft carrying a suspected case of a communicable disease, are efforts made to minimize the delay to other travellers and the return to service of the aircraft? 19 Nov 2015 WHO Guide to Hygiene and Sanitation in Aviation WHO Guide to Hygiene and Sanitation in Aviation WHO Guide to Hygiene and Sanitation in Aviation IHR (2005) ACI web-based Guidelines for airport operators, Section 6 Page App 11-10 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 22. Are procedures in place for safe removal, transport and disposal of liquid and solid WHO Guide to Hygiene and Sanitation waste generated from the on in Aviation board management of a case of a potential communicable disease? J: SECURITY 1. Does the aviation security (AVSEC) provider participate in the development and testing of the airport emergency plan for public health emergencies? 2. Are there procedures in place for managing aviation security in the designated passenger assessment area for suspect or affected travellers? 3. Are personnel trained in the use of protective measures for managing suspect or affected travellers? ICAO web-based Guidelines for States, Section “General Preparedness” National documentation ACI web-based Guidelines for airport operators, Section 6 K. INFRASTRUCTURE 1. Are the international passenger flows mixed, on arrival and departure? 2. Is there a designated parking position for an affected aircraft? 3. If so, where is the designated position? 4. Are there provisions for maintaining electricity, water supply, waste disposal, etc. at the aircraft after parking? 5. Does the airport have a designated holding or waiting area for suspect or affected travellers? 19 Nov 2015 National documentation ACI web-based Guidelines for airport operators….Section 6 National documentation National documentation WHO IHR (2005) Annex 1 B Page App 11-11 Civil Aviation Authority, Bangladesh Aviation Public Health Manual ICAO web-based Guidelines for States, 6. Requirements considered for Section “Screening” screening equipment - Maintenance - Calibration - Personnel Training L. AIRCRAFT OPERATORS: 1. Do the aircraft operators participate in the development ICAO web-based Guidelines for States, and testing of the aerodrome Section “General Preparedness” emergency plan for public health emergencies? 2. Are aircraft operators aware of (1) Notification procedure of 1 - ICAO PANS ATM a suspected case by the pilot in 2 -ICAO Annex 9, Appendix 1, WHO command (2) Health part of the IHR (2005) Annex 9 aircraft general declaration? 3. Are aircraft operators aware of IATA guidelines for: cabin IATA web-based Air Transport and crew; maintenance crew; birdCommunicable Diseases Guidelines strike; cleaning crew; passenger agents? 4. Do the aircraft operators have procedures enabling cabin crew IATA web-based Air Transport and to identify travellers suspected Communicable Diseases Guidelines – of having a communicable Cabin Crew disease 5. Do the aircraft operators have IATA web-based Air Transport and procedures for managing a Communicable Diseases Guidelines – suspected case of communicable Cabin Crew disease on board a flight? 6. Are Ground Personnel familiar with World Health WHO Pandemic Influenza Organization (WHO) global Preparedness & Response, 2009 influenza preparedness plan? 7. Number of trained personnel assigned for these d23 Nov 2015 Page App 9-3 National documentation uties, in relation to volume and frequency of travellers: 8. Are arrangements for translation and interpreters WHO IHR (2005) Article 32 considered? 19 Nov 2015 Page App 11-12 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 9. Have personnel undergone a training programme, to National Documentation recognize disease symptoms? 10. Are personnel familiar with procedures regarding prompt National documentation assessment, care and reporting of ill travellers? M. MEDIA: 1. Is there a communications strategy and plan? CAPSCA Global Meeting Conclusion ADDITIONAL REMARKS AND RECOMMENDATIONS REMARKS 19 Nov 2015 RECOMMENDATIONS COMMENTS Page App 11-13 Civil Aviation Authority, Bangladesh Aviation Public Health Manual THIS PAGE INTENTIONALLY LEFT BLANK 19 Nov 2015 Page App 11-14 Civil Aviation Authority, Bangladesh Aviation Public Health Manual APPENDIX 12 STANDARD OPERATING PROCEDURE FOR HSIA WHEN INFECTIOUS DISEASE THREAT IS REPORTED ON ARRIVING AIRCRAFT Aircraft (Pilotin- Command ) Air Port Health Officer (Lead CMT) 01716088748 8914870-4 Ext: 3466 Control Tower (ATC, SATO) CAAB Exchange Duty Medical Officer (DMO) 8914249/8914247 (8901844, hot line 01799430033) Fire Station of HSIA (8914870-4/3233, 3205) Duty Security Officer (DSO) 8901453, 89148704/3053) DAPO,((01819143003) FWO, CAAB Flight operation of respective Airline Director HSIA (01913503810) 8901449, 8914870-4/ 3377 CAAB (Director ATS, Director FSR, Member OPS & Planning, Chairman) Immigration Department (01711706148) 8914226, 01713373072-3 19 Nov 2015 Customs Department 8901748, 8901758-9 Biman Cabin Appearance section Ground Handling (GSE & Airport Service) Ground Support Equipment (GSE) Facilitation and Welfare, Page App 12-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual INFECTIOUS DISEASE THREAT REPORTED TO DMO BY TOWER ON ARRIVING AIRCRAFT Duty Medical Officer (DMO) 8914249/8914247 Director (CDC) (01715566084) (IHR FP) pointPoint) Director, IEDCR (01711595139) Director, HSIA Health Emergency Response Team (HERT) Referral Hospital (01769010200) Crisis Management Team (CMT) Lead Air Port Health Officer 017160887481 19 Nov 2015 Page App 12-2 Civil Aviation Authority, Bangladesh Aviation Public Health Manual In accordance to the International Health Regulations (IHR 2005) and the protocol for the entry point Hazrat Shah Jalal International Airport (HSIA) in public health emergency caused by biological agent, the following steps shall be taken: 1. Air Traffic Control (ATC) upon notification, a. Obtain the following information from Pilot of the affected flight: Aircraft Identification Nature of emergency Estimated time of arrival Number of Passenger affected Number of Crew affected Country of travel origin and transit of the pax Special treatment/Ambulance requirement b. Alert Duty Medical Officer (DMO 8901844, hot line 01799430033), Airport Fire Station (8914870-4/3233, 3205), Ground handling, SATO (off – 8901870-4/3412), Duty Security Officer (DSO 8901453,8914870-4/3053), Director HSIA with the information c. Initiate information through CAAB exchange Airport Health Officer (01716088748), Director HSIA (01913503810), Duty Airport Officer (DAPO 01819143003,8914870-4/3466) Customs (8901748, 8901758-9) , Flight Operation of respective Airline, OC Immigration {01711706148, 8914226(O.C) 01713373072-3} Airport Fire Service (DFL) Ground Handling (GSE & Airport Service) CAAB (Director ATS, Director Flight Safety, Member OPS & Planning, Chairman) d. Activate Emergency Operation Centre (EOC) by SATO, if required e. Intimate affected airline operator f. Adjust air traffic to facilitate the priority landing g. Coordinate aircraft parking to a separate bay (Bay 14/F3). h. Facilitate any special requirement. 2. Director HSIA (after consultation with Director IEDCR and CDC, DGHS) will activate the Crisis Management Team (CMT). 3. DMO of HSIA Activates Health Emergency Response Team (HERT) after consultation with AHO Informs referral hospital to prepare Contacts Director IEDCR and CDC, DGHS for their directives Asks ambulances of airport and fire services and ambulance from other sources to be prepared with PPE and present near the aircraft after landing. 19 Nov 2015 Page App 12-3 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 4. The HERT (comprising of two airport medical officers, two Nurse/SIs and two security personnel provided by DSO; depending upon requirement the number of members may vary) engages in mutual coordination and heads towards the special bay area of the airport with an ambulance from the airport Fire service. The team arrives in 30 minutes and prepare themselves with full personal protective equipments (PPE). The ambulance driver and support staff also wears PPE. 5. Right upon arrival, the HERT coordinates with the Crisis Management Team (CMT),as Annex C of Multihazard Public Health Emergency Contingency Plan, HSIA) They jointly reviews the received information from the captain, decides on the activities and responsibilities of the members. 6. The HERT is in constant communication with AHO and Director IEDCR and Disease Control of DGHS. 7. Stair/ambulift of Ground Support Equipment (GSE) is at the special bay (Bay 14/F3) where the plane is destined to park. 8. A trained cleaning team of three members one each from Biman cabin cleaning section (cabin appearance), Ground Support Equipment (GSE) section and Facilitation and Welfare section of CAAB is in waiting with PPE in hand. 9. By this time several other vehicles, including ambulance from airport and fire service, van/micro bus/bus detailed from CAAB is ready at the special bay area. The aircraft lands at the HSIA. ATC send the aircraft to a separate area (Bay 14 or F3) of the airport for further action. SEQUENCE OF EVENTS (PROCEDURES) UPON AIRCRAFT LANDING: No. 9.1 Time From To Activity Upon landing, the aircraft is sent to one far away holding lounge, bay 14 or F3 which, in such situation, will be cordoned/separated by the security people to divert other flight passengers and staffs from being in contact with any of the personnel's of the affected flight. DSO in consultation with AHO (CMT lead) will coordinate these. If a holding lounge is not available a cordoned holding area for the suspects has to be prepared. Pilot informs the passengers about the situation and instructs the passengers to be calm and remain in their seats). 19 Nov 2015 Page App 12-4 Civil Aviation Authority, Bangladesh 9.2 Aviation Public Health Manual Health Emergency Response Team (HERT), a six-member team (two airport medical officer, two Nurse/SI and two securities (detailed by DSO)) arrives at the parking area by one ambulance. The team including driver and support staff wears PPE. At the same time other ambulance (number will depend on the number of probable cases and suspects, as decided by the HERT) arrives and positions itself nearby. Other vans/micro bus/bus is placed at a distance. A trained cleaning team of three members with their logistics (one each from Biman cabin cleaning section-cabin appearances, Ground Support Equipment (GSE) section and Facilitation and Welfare section of CAAB) is in waiting with PPE in hand. The other drivers and cleaners before engagement with cases or contacts from the aircraft will wear their personal protective equipment. 9.3 The HERT boards the aircraft through the door nearest to the suspect case by ambulift/stairs. The two airport security agents in protective equipment secure the aircraft at the air stairs. 9.4 The team on board directly approaches the suspected passenger informed by the flight attendant. The medical officers observe the case, enquire about the symptoms, travel history and previous contacts in line with standard questionnaire ( as attached) and determine status of the case and suspected close contacts. Then with consultation with Director IEDCR and AHO, they may come to the following decisions; The team feels that the case does not fulfill the case definition of communicable disease of national/international concern. They will ask DAPO and DSO to initiate the process for usual customs and immigration procedures immediately for all the passengers (but, in that scenario the case and the close contact’s whereabouts and contact details have to be collected in “Passenger Locator Card” and followed up). If the suspected case fulfills case definition, suspected close contacts (passengers/crews) are identified; Team (HERT) will provide mask to the case and suspects, ask them to wear those and remain in their seats. The cabin crew will be asked to evacuate other passengers through other door/s or the same door (if none other is available) for usual immigration and customs clearance. After that, The suspected case in mask will be assisted and escorted by the one Nurse/SI's to the aircraft stairs/ambulift. The Nurse/SI will accompany the suspected case to the airport ambulance that is already waiting outside. The ambulance immediately runs for the referral hospital through a predefined route avoiding any contact with other staffs/passengers. 19 Nov 2015 Page App 12-5 Civil Aviation Authority, Bangladesh 9.4 Aviation Public Health Manual The cleaning team in PPE will disinfect the aircraft stairs/ambulift after suspected patient is transferred as per SoP. 9.4.6 The passengers/crews that might have been in contact with the suspected passengers ( of the same row and two rows in front and two rows back )will be then taken through the same stairs/ambulift to outside the aircraft and then directly into the van/microbus that heads for the isolation/quarantine room/holding area for further evaluation. The remaining team accompanies them. If the team is convinced, The suspects may be quarantined for 14-21 days for observation and follow up. Or, They may be sent home after customs and immigration formalities, but keeping whereabouts and contact details fulfilling the“ Passenger Locator Card” for future follow up. The cleaning team in PPE, again will disinfect the aircraft stairs/ambulift after suspected patient transfer If the suspected case fulfills case definition, and all the passengers may be exposed; All the passengers may be sent for isolation/quarantine. After total evacuation, the cleaning team in PPE, with additional persons will disinfect the whole aircraft following SoP. (**MERS-CoV is air-borne disease. Although Ebola is not air – borne disease, but there might be possible contact with fluids in the airplane (e.g. neighboring seats and other surfaces in the airplane), due to sneezing etc. For MERS-CoV quarantine period is 14 and Ebola 21 days). The passengers/crews, particularly the suspected contacts will be provided with detail information about whom and when to contact (Emergency HOT Lines of IEDCR; 01937110011, 01937000011, 01927711784 and 01927711785) if one or more of the following symptom appears; fever, breathing difficulties, weakness, muscle pain, headache, sore throat, vomiting, diarrhoea, rash, or bleeding. Passengers will also be asked to record their temperatures twice daily for 21 days and report higher temperature deviations. The waiting ambulance/van/microbus/bus (for the passengers to be put in quarantine or for the passengers that have to face the immigration formalities, in accordance to the direction of the onboard medical officers will be used as required. 19 Nov 2015 Page App 12-6 Civil Aviation Authority, Bangladesh 9.4 Aviation Public Health Manual The drivers and support staffs of the vehicles carrying the suspect or isolated/quarantined passengers will always wear protective clothes. The quarantine provides all necessary conditions (accommodation, food and medical care. The passengers will be provided the means to contact with and inform their families). 9.5 * Within the airport area three entitites are responsible for cleaning services. Biman cabin cleaning section (inchrge cabin appearance section) is responsible for cleaning the aircraft; the stair and ambulift cleaning is under the Ground Support Equipment (GSE) section and Facilitation and Welfare section of CAAB is responsible for the runway and airport area. * Within the aircraft the Universal Precaution Kit (UPK) contains along with other logistics some disinfectant and biohazard bag, which may be used to dispose of the contaminated materials. * Generally the biohazard bag and PPE will be available for these purposes through the Airport Health Office. *Generally a three member cleaning team, each from different section will be grouped together and trained to perform the cleaning and decontamination activities during this type of emergency. Cleaning team in PPE cleans and disinfects aircraft stairs/ambulift each time the case or contacts use it. After disembarkation of all the passengers, the aircraft will undergo thorough cleaning and decontamination process following cleaning SoP/WHO guidance. All the waste is collected in biohazard bag and disposed off according to waste disposal SoP. Reusable logistics are thoroughly decontaminated and cleaned. The used passenger vehicles will also be treated likewise A cleaner in PPE with pump sprayer disinfects the HERT members before they appropriately remove and dispose off their personal protective equipment in yellow biohazard plastic bags. The cleaners wait for 10 minutes in order that the disinfectant to have the effect, after which they take off the PPE according to the SoP. They perform personal disinfection of hand with appropriate liquid hand disinfectant. The PPEs that has been already used is placed in biohazard plastic bags for disposal of infectious waste, and will be handled by the airport common waste management system, with a special vehicle for medical waste. 19 Nov 2015 Page App 12-7 Civil Aviation Authority, Bangladesh 9.6 Aviation Public Health Manual At the hospital entrance the ambulance carrying the suspected case arrives along with the nurses/SIs. The case is sent immediately to the isolation room for proper medical care under strict infection control measures following hospital infection control SoP. Once the patient enters the isolation room, a cleaner in PPE disinfects the transportation route. The same cleaner will also disinfect the ambulance as per vehicle cleaning SoP. 9.7 The van transporting close contacts (passengers/crews) arrives and they are put in the quarantine room. A cleaning team in PPE disinfects the transportation route and the ambulance/vehicles. *The passengers remain in quarantine for 21 days or until confirmed to have negative Ebola/MERS-CoV/H7N9 test results. 9.8 The concerned flight operator will provide all the relevant documents/information of the cases and contacts to the Customs and Immigration authorities. The rules for such emergencies/disasters will become effective in such situations. Ground handling will retrieve the baggage of the case and close contacts along with their accompanying person/s, ensure customs check up and deliver the baggage to the referral hospital/quarantine area. Immigration authority will ensure clearance of the sick passenger/close contacts on a priority basis. 10. According to the provisions of the International Health Regulations (2005) and the adopted Protocol for Handling and Reporting at the entry point HSIA in case of public health emergency or URGENT circumstances of international significance caused by biological agent, the national contact point for the International Health Regulations (Director, communicable Disease Control) informs immediately (within 24 hours) the WHO Regional Office in New Delhi and the WHO Office in Dhaka, Bangladesh. 11. upon informed by Director, CDC, the Ministry of Health and Family Welfare immediately organizes a press conference so to present to the media the latest circumstances in a timely and objective manner as well as to prevent the spreading of panic and misinformation among the population. 12. In the upcoming days, the population is regularly updated on the course of events, on the situation with the infected persons and those in quarantine. Information materials are prepared and distributed, providing general facts about Ebola/MERS-CoV/H7N9 (clinical overview, mode of transmission, preventive measures). In order to calm the population, the competent authorities inform: “The cases of Ebola/MERS-CoV/H7N9 have been imported. 19 Nov 2015 Page App 12-8 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 13. All necessary measures have been undertaken to prevent the spread of the disease. The persons that were in contact with the infected persons are put in 21-days quarantine under constant supervision. The health status of the remaining passengers who were sent home is continuously monitored for a 21-days period by the epidemiologist of the IEDCR. 14. If the Ebola/MERS-CoV/H7N9 test results obtained in the reference laboratory in (IEDCR/ designated laboratory at home and abroad) are negative, the quarantine will terminate as well as the health monitoring of the remaining passengers. The patients admitted at the KGH for infectious diseases and febrile conditions will be treated for the primary disease as per the evidence-based medicine. References: (1) CMT composition (Annex C, Multihazard Public Health emergency Contingency Plan of HSIA) (2) Questionnaire : will include the followings: When did the symptoms first appeared: fever, vomiting, diarrhoea, stomach pain, fatigue, Cold, runny nose? Was there any history of contact with someone infected with similar symptoms ? Where did he travel in the recent past?? To the flight attendant and the flight crew: Which crew/s came in contact with the suspected passenger? Did the suspected passenger use the toilets or move around or were in any contact with any of the other passengers? Whether any symptoms among the close contacts?) 19 Nov 2015 Page App 12-9 Civil Aviation Authority, Bangladesh Aviation Public Health Manual INFECTIOUS DISEASE THREAT IDENTIFIED AT HEALTH DESK Health Desk IEDCR Hot lines 01937110011, 01937000011, 01927711784 and 01927711785 Duty Medical Officer (DMO) 8914249/8914247 Director HSIA (01913503810) 8901449, 8914870-4/ 3377 (Director CDC and IEDCR) Referral Hospital (01769010200) Health Emergency Response Team Airport Fire Station (8914870-4/3233, 3205), (HERT) Duty Security Officer (DSO), HSIA DAPO, HSIA CMT (Lead Air Port Health Officer) 017160887481 19 ov 2015 Page App 12-10 Civil Aviation Authority, Bangladesh Aviation Public Health Manual 1. After disembarkation, on their way to immigration, the passengers will be passing through the thermal scanner at health desk, and it beeps (there is a WHO/Public Health Authority declared emergency in place). 2. In accordance to the International Health Regulations (IHR 2005) and the protocol for the entry point Hazrat Shah Jalal International Airport (HSIA) in public health emergency caused by biological agent, the following sequence of events shall be taken: No Time From Activity To 2.1 2.2 19 Nov 2015 The Nurse/SI in mask and gloves (minimum infection control measure) at the health desk identifies the passenger as a suspect with communicable disease and a potential public health Threat. They stop the passenger and accompanying personnel and inform on Duty Medical Officer (DMO) for his advice and presence, mentioning the suspected infectious case at the desk. They request the passenger to come to the examination room designated for and the accompanying passengers to wait in the chairs placed outside. After doing that, they will remove the mask and gloves, put them in the biohazard bag and wear another set of mask and gloves to welcome new case/s (if any). The Health desk staffs with those minimal infection control measures will not go for any close encounter with the suspects. DMO arrives; Before entering the examination room DMO will change into full gear. Personal Protective Equipment in the designated donning area. DMO will move to the patient examination room a. Take history of the patient including symptoms, demographic and contact information b. Take history of his/her origin of travel including transit places. c. Take travel history e.g. visit history of West African countries ( Sierra Leon, Liberia, Nigeria, Guinea) for EBOLA within last 21 days and Middle-eastern countries and South Korea for MERS-CoV within last 14 days ( at the present context). d. DMO will also check the travel documents of the passengers. e. DMO will take temperature by Infrared thermometer and record it and will examine for other signs Page App 12-11 Civil Aviation Authority, Bangladesh 2.2 Aviation Public Health Manual f. DMO will ask for any other accompanying persons of the suspected passenger and their physical status. g. DMO will provide immediate medication if required. h. After check up at the examination room of health desk, if there is no signs and symptoms associated with communicable diseases of concern or there is no epidemiological link proven by checking the travel documents and travel history, DMO will inform all concerned about that. The passenger/crew will fill in the “Passenger Locator Card” and allowed to go to the immigration desk to finalize the immigration procedures as usual. 2.3 DMO, if confirmed of suspicion, If required will activate HERT after consultation with AHO Will inform immediately the i Airport ambulance of Airport Fire Station ii CSO iii Flight operator iv Referral hospital v Director HSIA, IEDCR and CDC of DGHS vi Immigration To be vigilant for other similar suspects in line To take appropriate measure for infection control by wearing mask and gloves and follow safe hygienic practices To request passengers to fill in the “Passenger Locator Card” and collect those from the passengers Will have relevant information of the suspects travel and baggage documents Will ask the Nurse at the health desk to wear PPE to accompany the case/s when the ambulance arrives 2.4 Director HSIA (after consultation with Director IEDCR and CDC, DGHS) will declare health emergency and activate the Crisis Management Team (CMT). 23 Nov 2015 Page App 12-12 Civil Aviation Authority, Bangladesh 2.5 2.6 2.7 2.8 19 Nov 2015 Aviation Public Health Manual Ambulance will arrive immediately, the driver and auxiliary staff will wear PPE. The suspect patient will be shifted to the ambulance through a separate door with no/minimum chance of contact with other passengers and airport staffs. The Nurse in PPE will accompany the patient. After the probable case is transferred, DMO will doff PPE at the designated doffing station The whole examination room, doffing area including exit way upto the ambulance parking area has to be decontaminated with 0.5% chlorine solution Desk, table, chair and other used logistics will be decontaminated. All the waste including the used mask, gloves, PPEs will be put in a biohazard bag and disposed off accordingly. The process will be performed by the trained cleaning team in PPE. Health Team will supervise the decontamination process. Ambulance driver and accompanying Nurse and support staff will wear PPE just before receiving the patient. Ambulance will transfer the patient/s to the referral hospital through a specified route (shortest possible way towards Gate 8) with adequate precaution of infection control measures. After transfer of the patient to the referral hospital, they will doff their PPE, put them in biohazard bag and complete hand hygiene practices. The ambulance will be thoroughly decontaminated with 0.5% chlorine solution spray/fog by trained cleaners in PPE in the referred hospital. After that the ambulance will be again washed with soap water to wash off the residual chlorine and dried for new assignments. The waste including the PPEs used will be put in a biohazard bag and dispose off accordingly. The “Passenger Locator Card” available at health desk and immigration area will be collected at the Immigration. For these passengers a Leaflet will be provided with detail information about whom and when to contact (Emergency HOT Lines of IEDCR; 01937110011, 01937000011, 01927711784 and 01927711785) if one or more of the following symptom appears; fever, weakness, muscle pain, headache, sore throat, vomiting, diarrhoea, rash, difficulty in breathing or bleeding. Passengers will be asked to record their temperatures twice daily for 21 days and report any symptom of illness on a daily basis. Page App 12-13 Civil Aviation Authority, Bangladesh 2.8 Aviation Public Health Manual “Passenger Locator Card ” will be available in the Aircraft, health desk and in the immigration area AHO will update Director DC and IEDCR of DGHS and HSIA, on the details of travelers detected by the thermal scanners, total number of travelers examined, details of the cases sent to the referral hospital including their current updates, status of the close contacts etc. After being informed by DMO, assisted by the flight operator, A .Ground handling agents will retrieve the baggage of the passenger and/or accompanying person/s, conduct surface cleaning, and ensure customs check up. The patient need not stay back for baggage, but authority will ensure that the baggage reaches to the passenger. Immigration authority will ensure clearance of all immigration formalities for an arriving sick traveler and any accompanying person/s on a priority basis in accordance to the plan in emergency and disasters. 2.9 3. 4. 5. 6. Just after being informed of the situation AOC, PRO and SATO together or individually within their capacities will handle the next of kin’s of the affected flight passengers and the media. They need to update time to time the status of the affected flight and the passengers, prepare and deliver press release when seen appropriate. According to the provisions of the International Health Regulations (2005) and the adopted Protocol for Handling and Reporting at the entry point HSIA in case of public health emergency of national/international concern caused by biological agent, the national contact point for the International Health Regulations (Director, Disease Control) informs immediately to the Ministry of Health and Family Welfare and within 24 hours, the WHO Regional Office in New Delhi and the WHO Office in Dhaka, Bangladesh. Upon informed by Director, DC, DGHS, the Ministry of Health and Family Welfare immediately activates the IHR committees at different level. At the same time initiates the Risk Communication activities to provide the latest updates to the media and general population in a timely and objective manner as well as to prevent the spreading of panic and misinformation among the population. In the upcoming days, the population is regularly updated on the course of events, on the situation with the infected persons, those in quarantine and the measures taken to contain the situation. Information materials are prepared and distributed, providing general facts about Ebola/MERS-CoV/H7N9 (clinical overview, mode of transmission, preventive measures etc.). If the Ebola/MERS-CoV/H7N9 test results obtained in the reference laboratory are negative, the quarantine will terminate as well as the health monitoring of the remaining passengers. The patients admitted at the KGH for infectious diseases and febrile conditions will be treated for the primary disease as per the evidence-based medicine. All these will be coordinated and decided by the National Rapid Response Team of IEDCR. 19 Nov 2015 Page App 12-14 Civil Aviation Authority, Bangladesh Aviation Public Health Manual References (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) Suspected communicable disease: General Guidelines for cabin crew, IATA, October 2011 Airport preparedness guidelines for outbreaks of communicable diseases, issued by ACI and ICAO: Revised April 2009. WHO International Health Regulations (2005), 2nd edition, Reprinted 2008 ICAO Health Related Documents- Annex 6, Attachment B (Medical supplies), Amended in 2009 & M CARs ICAO Annex 14, Doc 9137, Part 7, Airport Services Manual Procedures for Air Navigation Services- Air Traffic Management (PANS-ATM, Doc 4444) IATA Medical Manual, 7th Edition, 2015 World Health Organization (WHO), Guide to Hygiene and Sanitation in Aviation, third edition, Geneva 2009 Guide to Hygiene and Sanitation in aviation by James BAILEY, World Health Organization Geneva 1977 ICAO Annex 9 to the convention on International Civil Aviation (Facilitation), Thirteen edition, July 2011 Food Safety Plan, Food and Environmental Hygiene Department, Public Health Laboratory Centre, Shek Kip Mei, Kowloon ICAO: An Aviation Public Health Emergency Preparedness Plan: Cooperative Arrangement for the Prevention of Spread of Communicable disease through air travel (CAPSCA). Environmental Conservation Rules, 1997 Ministry of Environment and Forest, Government of the People’s Republic of Bangladesh. ----- END ----- 19 Nov 2015 Page Ref 1-1 Civil Aviation Authority, Bangladesh Aviation Public Health Manual