Form 2B, Page 1
FLORIDA STATE COLLEGE AT JACKSONVILLE
NON-COLLEGE CREDIT COURSE OUTLINE
COURSE NUMBER:
AER 0014
COURSE TITLE:
Automobile Services Assistor
PREREQUISITE(S):
None
COREQUISITE(S):
None
TOTAL CONTACT HOURS:
(For Office Use Only:
Vocational Credits 10.0)
300
FACULTY WORKLOAD POINTS:
STANDARDIZED CLASS SIZE
ALLOCATION:
10
24
COURSE DESCRIPTION:
In this course students are introduced to the automotive service industry. Topics covered are: shop
management, technician compensation, workflow, information systems, safety and pollution prevention, use of
fundamental tools and equipment as well as fundamentals of cars and light trucks. This course includes an
Applied Skills Lab where students demonstrate the job skills of an entry level service technician. Lab time
requires students to perform heavy lifting, standing for long periods of time, organization and working in a
physically demanding environment. As an alternative to the lab, students may also demonstrate these
competencies through an approved internship.
SUGGESTED TEXT(S):
Automotive Technology, Current Ed., Halderman
IMPLEMENTATION DATE:
Fall Term, 2011 (20121) – Proposal 2011-53
REVIEW OR MODIFICATION DATE:
Fall Term 2014 (20151) – Proposal 2014-14
Form 2B, Page 2
COURSE TOPICS
I.
Automotive Systems Overview
CONTACT HOURS
PER TOPIC
20
A. Introduction
B. Automobile Body and Frame
C. Engine and Engine Systems
D. Electrical System
E. Powertrain and Chassis
II.
Shop Safety
20
A. Personal Safety
B. Tool and Equipment Safety
C. Work Area Safety
D. Hazard Communication
III.
Automotive Tools
16
A. Introduction
B. Hand Tools
C. Power Tools
D. Shop equipment
IV.
Fasteners
20
A. Introduction
B. Threaded Fasteners
C. Non-Threaded Fasteners
D. Electrical and Wire Fasteners and Connectors
V.
Basic Service Skills
32
A. Lube technician skills
B. Under vehicle inspections
C. Brakes, tires, and leaks inspections
D. Routine maintenance
E. Consumer services
VI.
Automotive Repair Shop Skills.
A. Repair order interpretation.
B. Flat rate manuals.
C. Service manuals and service bulletins.
D. Electronic service information.
32
Form 2B, Page 3
COURSE TOPICS
VII.
Wheels and Tires Service
CONTACT HOURS
PER TOPIC
20
A. Tire changing and flat repairs
B. Wheel Balancing and inspections
VII.
Applied Skills Lab or Approved Internship
140
Form 2B, Page 4
PROGRAM TITLE:
Automotive Service Technology
COURSE TITLE:
Automobile Services Assistor
CIP NUMBER:
0647060405
LIST PERFORMANCE STANDARD ADDRESSED:
NUMBER(S): TITLES(S):
01.0
DEMONSTRATE PROFICIENCY IN THE EQUIPMENT SKILLS AND SAFETY REGULATIONS
RELATING TO THE AUTOMOTIVE INDUSTRY--The student will be able to:
01.01
01.02
01.03
01.04
01.05
01.06
01.07
01.08
01.09
01.10
01.11
01.12
01.13
01.14
01.15
02.0
Apply shop safety rules, EPA and OSHA standards.
Identify and use appropriate emergency first aid procedures
Identify, use and maintain hand and power tools properly.
Identify and practice using appropriate precision-measuring tools and torque methods.
Identify and describe the proper procedure to apply and remove automotive fasteners,
including thread inserts.
Identify and use Metric and English measurement skills.
Use computer and operate keyboard.
Identify automobiles according to engine location, cylinders, type of drive system, purpose,
etc.
Identify and describe typical automotive lubricants and lubricant properties.
Interpret the Federal ‘Workers Right To Know Law'.
Identify and describe typical automotive seals and gaskets.
Utilize flat rate manuals, service manuals, service bulletins, parts manuals and electronic
service information.
Demonstrate knowledge of the Automotive Service Excellence (ASE) Certification and other
applicable certifications.
Describe and identify supplemental restraint systems (SRS).
Disable supplemental restraint systems (SRS) in accordance with manufacturers' procedures.
DEMONSTRATE PROFICIENCY IN ROUTINE MAINTENANCE AND CONSUMER SERVICES AKA
LIGHT LINE AKA GENERAL SERVICE TECHNICIAN--The student will be able to:
02.01
02.02
02.03
02.04
02.05
02.06
02.07
02.08
02.09
02.10
Inspect, test headlamps, tail lamps and stop lamps. Aim headlights.
Perform oil and filter change including lubricating suspension and steering systems.
Service transmission; perform visual inspection; replace fluids and filters.
Inspect engine assembly for fuel, oil, coolant, and other leaks.
Inspect manual and power steering fluid levels and condition.
Check rear axle drive assembly seals and vents; check lube level.
Remove, inspect, and service front and rear wheel bearings on non-drive axles.
Inspect tires and diagnose tire wear patterns. Check and adjust air pressure.
Rotate tires according to manufacturer’s recommendations; install wheels, torque lug nuts.
Balance wheel and tire assembly (static and dynamic).
Form 2B, Page 5
LIST PERFORMANCE STANDARD ADDRESSED: (Continued)
NUMBER(S):
TITLES(S):
02.11
02.12
02.13
02.14
02.15
02.16
02.17
02.18
02.19
02.20
02.21
02.22
02.23
02.24
02.25
02.26
02.27
02.28
02.29
02.30
02.31
02.32
02.33
02.34
02.35
02.36
02.37
02.38
02.39
02.40
02.41
02.42
02.43
02.44
02.45
02.46
Dismount, inspect, repair, and remount tire on wheel.
Check master cylinder for internal and external leaks and proper operation.
Inspect brake lines and fittings for leaks, dents, kinks, rust, cracks or wear; tighten loose
fittings and supports.
Inspect flexible brake hoses for leaks, kinks, cracks, bulging or wear; tighten loose fittings
and supports.
Select, handle, store, and install brake fluids to proper level.
Fill master cylinder with recommended fluid and seat pads.
Inspect, clean, fill, and replace battery.
Inspect and clean battery cables, connectors, clamps, and hold-downs; repair or perform
necessary action.
Start a vehicle using jumper cables using a battery auxiliary power supply.
Perform slow/fast battery charge.
Observe dash warning lamps during bulb check.
Locate and interpret vehicle and major component identification numbers (VIN, vehicle
certification labels and calibration decals).
Practice recommended precautions when handling static sensitive devices.
Inspect and test positive crankcase ventilation (PCV) filter/breather cap, valve, tubes,
orifices, and hoses; service or perform necessary action.
Inspect, replace, and adjust drive belts and pulleys.
Inspect and replace engine cooling and heater system hoses.
Inspect, test, and replace thermostat and housing.
Perform cooling system pressure tests; inspect and test radiator, pressure cap, coolant
recovery tank, and hoses; service or perform necessary action.
Inspect and test mechanical/electrical fans, fan clutch, fan shroud/ducting, air dams, and fan
control devices; service or perform necessary action.
Determine coolant condition; drain, flush, recover and refill cooling system with recommended
coolant and bleed air as required.
Inspect, test, remove, and replace water pump.
Check parking brake operation; adjust as needed.
Use wiring diagrams to diagnose electrical circuit problems.
Check electrical circuits with a test light; determine necessary action.
Check voltage and voltage drop in electrical circuits using a digital multimeter (DMM).
Check current flow in electrical/electronic circuits and components using an ammeter.
Check electrical circuits using a fused jumper wire.
Measure and diagnose the cause(s) of abnormal key-off battery drain.
Inspect and test fusible links, circuit breakers, and fuses; perform necessary action.
Perform battery capacity (load, high-rate discharge) test; determine necessary service.
Maintain or restore electronic memory functions.
Perform starter current draw and circuit voltage drop test; determine necessary action.
Remove and replace/reinstall starter.
Perform charging system test.
Remove, inspect, and replace/reinstall alternator.
Demonstrate retrieving stored diagnostic trouble codes using a scan tool.
Form 2B, Page 6
LIST PERFORMANCE STANDARD ADDRESSED: (Continued)
NUMBER(S):
TITLES(S):
02.47
02.48
02.49
02.50
02.51
02.52
02.53
02.54
02.55
02.56
02.57
02.58
Inspect and test fusible links, circuit breakers, and fuses; perform necessary action.
Perform battery capacity (load, high-rate discharge) test; determine necessary service.
Maintain or restore electronic memory functions.
Perform starter current draw and circuit voltage drop test; determine necessary action.
Remove and replace/reinstall starter.
Perform charging system test.
Remove, inspect, and replace/reinstall alternator.
Demonstrate retrieving stored diagnostic trouble codes using a scan tool.
Obtain and interpret digital multimeter (DMM) readings.
Inspect fuel tank and fuel cap; inspect and replace fuel lines, fittings, and hoses.
Replace a fuel filter.
Inspect exhaust manifold, exhaust pipes, mufflers, resonators, tail pipes, and heat shields;
repair or perform necessary action.
02.59 Adjust valves on engines with mechanical lifters.
02.60 Remove and replace valve cover gaskets.
02.61 Inspect passenger restraint system, repair if needed.
26.0
DEMONSTRATE PROFICIENCY IN APPROPRIATE MATH SKILLS--The student will be able to:
26.01
26.02
26.03
26.04
26.05
26.06
26.07
26.08
26.09
26.10
26.11
26.12
26.13
27.0
Read and interpret measuring devices (rules and tapes)
Solve number word problems.
Write percent’s add fractions and decimals.
Solve percent problems.
Find the percent of a number.
Operate a calculator.
Understand and use the metric system.
Convert inches to millimeters and millimeters to inches.
Solve problems for volume, weight, area, circumference and perimeter measurements for
rectangles, squares, and cylinders.
Measure tolerance(s) on horizontal and vertical surfaces using millimeters, centimeters, feet
and inches.
Add, subtract, multiply and divide using fractions, decimals, and whole numbers.
Determine the correct purchase price, to include sales tax for a materials list containing a
minimum of six items.
Understand and interpret gears and gear ratios.
DEMONSTRATE PROFICIENCY IN APPROPRIATE UNDERSTANDING OF BASIC SCIENCES--The
student will be able to:
27.01
Understand molecular action as a result of temperature extremes, chemical reaction, and
moisture content.
27.02 Draw conclusions or make inferences from data.
27.03 Related problems, which may result from exposure to work related chemicals and hazardous
materials, and know the proper precautions required for handling such materials.
27.04 Understand pressure measurement in terms of P.S.I., inches of mercury, and K.P.A.
Form 2B, Page 7
LIST PERFORMANCE STANDARD ADDRESSED: (Continued)
NUMBER(S):
TITLES(S):
28.0
DEMONSTRATE PROFICIENCY IN EMPLOYABILITY SKILLS--The student will be able to:
28.01 Identify employment requirements for an automotive career.
28.02 Identify documents which may be required when applying for a job.
28.03 Complete a job application form correctly.
28.04 Identify and adopt acceptable work habits.
28.05 Demonstrate acceptable employee health habits; including infection control of blood born
pathogens.
28.06 Demonstrate appropriate telephone/communication skills.
28.07 Conduct a job search.
28.08 Demonstrate competence in job interview techniques.
28.09 Identify or demonstrate appropriate responses to criticism from employer, supervisor or
other employees.
28.10 Demonstrate knowledge of how to make job changes appropriately.
29.0
DEMONSTRATE PROFICIENCY IN APPROPRIATE COMMUNICATION SKILLS--The student will be
able to:
29.01
Write logical and understandable statements, or phrases, to accurately fill out
forms/invoices commonly used in business and industry.
29.02 Read and follow written and oral instructions..
29.03 Answer and ask questions coherently and concisely.
29.04 Read critically by recognizing assumptions and implications and by evaluating ideas.
30.0
DEMONSTRATE PROFICIENCY IN ACCEPTABLE EMPLOYEE BEHAVIOR IN THE AUTOMOTIVE
INDUSTRY--The student will be able to:
30.01
30.02
30.03
30.04
30.05
30.06
Explain the effects of chemical/substance abuse.
Identify principles of stress management.
Identify and define career opportunities in the automotive service industry.
Demonstrate acceptable industry dress code.
Identify and demonstrate proper customer relation skills.
Identify and define payroll deductions (taxes, insurance, and social security) employee
benefits and pay systems.
30.07 Identify principles of time management.
30.08 Identify acceptable customer relations.
30.09 Identify and define career opportunities in the automotive service industry.
30.10 Demonstrate acceptable industry dress code.
30.11 Identify and demonstrate proper customer relation skills.
30.12 Identify and define payroll deductions (taxes, insurance, and social security) employee
benefits and pay systems.
30.13 Identify principles of time management.
30.14 Identify acceptable customer relations.
Form 2B, Page 8
LIST PERFORMANCE STANDARD ADDRESSED: (Continued)
NUMBER(S):
TITLES(S):
31.0
DEMONSTRATE PROFICIENCY IN UNDERSTANDING OF ENTREPRENEURSHIP--The student will
be able to:
31.01
31.02
31.03
31.04
31.05
31.06
31.07
Define entrepreneurship.
Describe the importance of entrepreneurship to the American economy.
List the advantages and disadvantages of business ownership.
Identify the risks involved in ownership of business.
Identify the necessary personal characteristics of a successful entrepreneur.
Identify the business skills needed to operate a small business efficiently and effectively.
Identify and apply communication skills used in automotive careers.
Florida State College
At Jacksonville
Course Learning Outcomes & Assessment
NOTE: Use either the Tab key or mouse click to move from field to field. The box will expand to accommodate your
entry.
Section 1
SEMESTER CREDIT HOURS (CC):
CONTACT HOURS (NCC): 300
COURSE PREFIX AND NUMBER: AER 0014
COURSE TITLE: Automobile Services Assistor
Section 2
TYPE OF COURSE: (Click on the box to check all that apply)
AA Elective
AS Required Professional Course
College Prep
AS Professional
AAS Required Professional Course
Technical Certificate
Elective
Other
PSAV
Apprenticeship
General Education: (For General Education courses, you must also complete Section 3 and Section 7)
Section 3 (If applicable)
INDICATE BELOW THE DISCIPLINE AREA FOR GENERAL EDUCATION COURSES:
Communications
Social & Behavioral Sciences
Natural Sciences
Humanities
Mathematics
Section 4
INTELLECTUAL COMPETENCIES:
Reading
Speaking
Critical Analysis
Writing
Listening
Information
Literacy
Quantitative
Skills
Ethical
Judgment
Scientific Method of Inquiry
Working Collaboratively
Section 5
STATE GENERAL EDUCATION LEARNING OUTCOME AREA
Critical
Communication
Scientific and Quantitative Reasoning
Thinking
Information
Global Sociocultural
Literacy
Responsibility
Section 6
LEARNING OUTCOMES
Type of
Outcome:
Gen. Ed,
Program,
Course
Demonstrate Proficiency In The Equipment Skills
And
Course
 Safety Regulations Relating To The
Automotive Service Industry
Demonstrate Proficiency In Routine Maintenance
And
Course
 Consumer Services Aka Light Line Aka
General Service Technician
Name of Person Completing This Form: Jacob Alliton
METHOD OF ASSESSMENT
Written Test, Natef Authentic Task Observation
(Nato)
Written Test, Natef Authentic Task Observation
(Nato)
Date: 10/15/2010