A Consortium Approach to Apprenticeship Training by Ron Tuff, HSTAC Secretary As the baby boomer generation retires, replacing our skilled trade workforce will be one of Canada’s greatest human resources challenges, but industry need not take on the work alone. A consortium of regional employers, with representatives from their local unions, sector council, school board, college/training institution and provincial government apprenticeship office can ease the burden. The apprenticeship training process can be managed by developing worldclass training practices that advance the success of employers and skilled trades while meeting the demand in the community. Attrition planning is an important challenge facing almost every industry and every region in Canada today. Nowhere is the challenge greater than in the area of replacing skilled tradespeople that will be retiring in the coming decade. The 2011 Human Resources in the Canadian Steel Sector 1 report commissioned by the Canadian Steel Trade and Employment Congress (CSTEC) indicates the principal drivers of change in the steel sector are globalization, demographics and technology. These drivers will shape human resources planning priorities over the next decade. On a national basis, the steel sector will need to hire an average of 1,000 to 2,000 skilled trade workers each year over the next five years. The second challenge will be the knowledge transfer from older workers to younger workers. While there is a need to initiate and/or expand apprenticeship programs, many workplaces both inside and outside the steel industry are reluctant to begin apprenticeship programs because of the perceived costs and risks associated with apprenticeship programs. These include the administrative resources required to initiate and run training programs, the costs of apprenticeship, the fear of losing apprentices to poaching, etc. 1 O’Grady, J. &, Warrian, P. (2011) Human Resources in the Canadian Steel Industry: Final Report. Prism Economics and Analysis, Toronto. This study is available at www.cstec.ca. The concept of a regional consortium to address these concerns was first conceived in 2000, when the pan-Canadian approach to apprenticeship training was introduced. The Hamilton Co-op Apprenticeship Pilot Project created a consortium referred to as the Steel Industry Trades Replacement Program (SITRP). Representatives from Dofasco, Stelco Hamilton, Stelco Lake Erie, United Steel Workers, Mohawk College and the Ministry of Training Colleges and Universities (MTCU) met together as stakeholders, with common apprenticeship training issues. The initial purpose of the consortium was to develop a Co-op Diploma Apprentice (CODA) model and to act as a sponsor to register college students to apprenticeship Training Agreements. The employers agreed to a common co-op wage rate to eliminate any monetary competition. SITRP sponsorship relieved the employers from a commitment to hire the co-op apprentices as full time employees upon their college graduation. Those that were hired full-time were transferred from the consortium as their sponsor to the employer as their sponsor, to complete their apprenticeship. The consortium pilot project resulted in approximately 300 apprentices being registered in the steel industry in the Greater Hamilton region, most of which completed their apprenticeships. Even more important, the consortium established a framework that could be adapted to allow local workplaces to initiate and/or expand their apprenticeship programs in a way that minimized risks. Due to economic factors in early 2007, many of the co-op student work placements were cancelled and SITRP meetings were suspended. Fortunately, other local employers were able to provide work placements during the recessionary times. Reacting to the adverse economic conditions, CSTEC and the steel industry, with the assistance of Human Resources and Skills Development Canada (HRSDC), developed the Hamilton Apprenticeship Consortium proposal. Hamilton Skilled Trades Apprenticeship Consortium Building on the experience of the SITRP, the new organization was named the Hamilton Skilled Trades Apprenticeship Consortium (HSTAC). Council Members felt it was important to emphasize skilled trade apprenticeships rather than the steel industry and open membership to other community manufacturers. HSTAC’s governance document guides the operation of the consortium with a shared understanding of the relative roles and responsibilities of each of the stakeholders and the by-laws that govern the consortium. As a volunteer stakeholder council, the members all have permanent jobs within the community. HSTAC has no government financial support, although CSTEC, which helped establish the Consortium, has partnered with the Council when promoting the skilled trades as an occupation at career fairs, schools and college events. The opportunity to reach out to senior public school students is also important as they consider their high school curriculum choices. A program which includes Grade 12 English, Math and Physics are all recommended prerequisite courses. The Specialist High Skills Major and the Ontario Youth Apprenticeship Program in high schools are also experiential pathways into apprenticeship training. HSTAC was officially registered as a MTCU apprentice sponsor on July 7th 2009 and concentrates on apprenticeships identified in the Apprenticeship and Certification Act 1998 (ACA). The priority voluntary trades include: • • • • • • • 429A 421A 442A 433A 447A 430A 456A “Arcelor Mittal Dofasco was one of the original employer stakeholders in the Hamilton Skilled Trades Apprenticeship Consortium. During the past decade the community group has worked together to promote the value of a skilled trades career through apprenticeship training, which will ensure we are able to fulfill our future needs for highly qualified trades people” Dave Suess – HR-L&D Senior Specialist Apprenticeship, Maintenance & Reliability Programs, Arcelor Mittal Dofasco General Machinist Heavy Duty Equipment Technician Industrial Electrician Industrial Mechanic Millwright Instrumentation and Control Technician Tool & Die Maker Welder An “Apprentice Sponsor Terms & Conditions Agreement” was drafted and approved, which clarified that HSTAC was a sponsor, not an employer. As such, HSTAC cannot sign off skills in the MTCU Training Standards, however HSTAC agrees to remain the sponsor on record for a full year after graduation. At that time, if the apprentice has not been officially transferred to a new employer, the apprentice is notified of the change and the apprenticeship remains active. Apprentices agree to keep their personal information up to date and HSTAC maintains a spreadsheet of all registered apprentices, tracking their progress. The Consortium may be able to help connect employers with unemployed graduates hoping to complete their hands on experience. Using these metrics, our goal is to increase the number of Certificate of Apprenticeship and Certificate of Qualification completions in the community. In 2010, HSTAC registered 121 apprentices. HSTAC Benefits Acting as an apprentice sponsor is a major benefit for students. Experience has shown that employers, especially small or medium ones, are more likely to get involved in apprenticeship if their first step is limited to offering work placements to an already registered apprentice. Work placements are typically 4 -12 months in duration, but are not a commitment for full time employment. Once an employer recognizes the benefits of apprenticeship first hand, the objective is to officially transfer the sponsorship to that employer, who is then eligible for other government tax credits and benefits. Apprenticeship registration is an important qualification on a resume. It also provides an opportunity to access the $2,000 Canada Apprenticeship Incentive Grant and the $2,000 Canada Apprenticeship Completion Grant as well as funds to purchase tools. These financial supports during the CODA program along with Canada Employment Insurance during the fourth semester at college all assist the struggling apprentice. Membership in the HSTAC Council provides a voice, leadership and an opportunity to solve common apprenticeship issues, as well as access to talented and committed apprentices to meet future workforce needs. Both the federal and provincial governments provide employers with financial assistance including the $3,000 maximum Ontario Coop Education Tax Credit, the $40,000 maximum Ontario Apprenticeship Training Tax Credit, the $2,000 Ontario Employer Signing Bonus and the $2,000 Canada Apprenticeship Job Creation Tax Credit for Red Seal Trades. So what makes the Hamilton Skilled Trade Apprenticeship Consortium different? Our Mission is to build a better future for our community by advancing the success of employers and skilled trades. Our Vision is to foster world-class training practices that meet the demands for skilled trades in our community. Simply put, to put a process in place today that will provide sufficient highly qualified trades people in tomorrow’s workplaces. Council’s Next Steps This managed approach to the apprenticeship process recognizes the balance between the number of apprentices and the number of employer apprenticeship opportunities. The Council regularly discusses the number of work placement opportunities and the number of students interested in a coop work placement. One of Council’s mandates is to meet with college instructors to discuss, review, advise and recommend changes to the Technician Curriculum. The in-school training lectures and labs schedule is compared to the minimum hours mandated by the MTCU. The specific course content and hands-on experience can be aligned with on the job examples. With a better appreciation of the curriculum, employers can then tailor their work placement experience with the apprentice’s knowledge and skills. It also recognizes that not every employer can provide training experience in all the related Training Standard skill sets. Our goal is to consider what skills can be taught by each employer and determine if full time apprentices can be rotated on short term work experiences to complete their Certificate of Apprenticeship. Many new, small- or medium-sized employers no longer have the staff to effectively plan and administrate an apprenticeship program. HSTAC has developed tools such as new apprentice checklists, daily logs, competency analysis spreadsheets, interview forms, evaluations and sign off sheets to assist with training program management both for new and experienced employers. A working group is also to developing a comprehensive roles and responsibilities DACUM. Another concern is ongoing skilled trade training and upgrading. Employers often find that they are unable to release the minimum number of participants to attend expensive training sessions. A collaborative event could address this concern. Subtle differences can be addressed by the individual employers. The Future Organizing a local apprenticeship consortium in your community may be the perfect opportunity to connect stakeholders together to discuss training issues. In addition to understanding each other’s differences, it will also identify common solutions that can be shared effectively. Employee retention is a major employer concern considering the resources required to develop a tradesperson. Some may consider leaving to pursue better opportunities. The consortium may not be able to prevent this, but can offer a managed approach to the apprenticeship process, which reduces training barriers, increases the Certificate of Qualification completions and results in more satisfied employees. 10 Steps to Developing a Consortium 1. Visit to the local college and/or training institution(s) to discuss the training programs available, the schedule and availability of students for work placements. This will vary by the trade’s requirements and curriculum. 2. Contact local employers and their union representatives to determine their interest in providing apprenticeship work placement experience. During a follow-up site visit, discuss the employer’s responsibilities and possible membership in the consortium. 3. If these discussions indicate a sufficient interest to create a consortium, develop a governance document indicating the organization’s overall goals, roles/responsibilities and consortium by-laws. Share this with the local stakeholders and ask for their input. 4. Visit the provincial apprenticeship office to discuss the consortium’s “Sponsor Agreement” registration. A few representatives from industry and the college/training institution should be invited to show their support. 5. Each Council Member is required to complete a Consortium Council Member Form. The information from the forms can also be used to create a Consortium Contact List. A copy of each member’s Consortium Council Member Form must also be submitted to the provincial apprenticeship office during registration. Ongoing changes to the Council and a copy of the form must be provided to the Ontario Ministry of Training Colleges. 6. Employers providing apprenticeship training must meet the requirements of the provincial government and verify they are able to meet the training standards. The employer cannot receive any tax credit unless they are registered and the apprentice is officially transferred from the consortium to the employer’s sponsorship. 7. Schedule a meeting of all the Consortium Council Members (employer representatives, local union representative(s), college and/or training institution representative(s), provincial apprenticeship office to elect a Chair and Vice Chair. A secretary should also be appointed to provide administrative support as required. 8. The first order of business for the Consortium Chair and Secretary would be to file a MTCU Sponsor Agreement on behalf of the new consortium. This officially recognizes the consortium as a sponsor for a specific trade code(s). The Consortium Chair and the Secretary are recognized as the Sponsor’s Signing Authority. At least one must be present during apprenticeship registrations. 9. A facilitated discussion on the Vision, Mission and Values along with strategic plans and tactics should begin as soon as possible. All Council Members should be invited and encouraged to attend. Although this may require several brainstorming sessions, it is very important that all parties clearly understand the Consortium’s goals and refer back to them when making difficult decisions. 10. Keep the lines of communication open. Many Council Members joined the Consortium because they needed help with apprenticeship training. An issue is often a common problem that can be solved with the help of others.