Linexcom Sdn Bhd
(706477-A)
No. 9B, 1st Floor,
Jalan PJS 1/27,
46150 Petaling Jaya, Selangor,
MALAYSIA
General
: +603.7781 6020
Fax
: +603.7781 6022
Web Page : http://www.linexcom.com
Email
: info@linexcom.com
iCT Group of Companies
ver1.2
LINEXCOM SDN BHD
(706477-A)
ABOUT US
L
INEXCOM
Sdn
Bhd
provides
professional
Network,
System, Broadband & Wireless design, project management and
implementation services for local SMI, SME Business and Large
organizations. Over the years, the service team has acquired
extensive experience in building new networks, improving existing
ones etc.
Based on our client's requirements, our involvement in projects
varies from project management consulting to turnkey deliveries,
with the scope of our services tailored to meet each project's
requirements, from network planning to integration.
O
ur goal is to be an extension of our clients’
information technology and infrastructure team and
empower our clients with the knowledge and resources to
create a more efficient, effective and competitive business
environment, while maximizing our clients’ return on their
technology investments. We make sure all objectives are
measurable and accomplished by creating a clear vision
and road map prior to implementation. We focus on our
clients’ business needs and help them accomplish their
goals by creating a strong partnership with our clients. At
Linexcom, we add a new dimension to the field of
connectivity and service.
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
Linexcom Mission is simple and straightforward
Purpose
LINEXCOM exists to provide fast, reliable technical assistance to
local SME Business/Large Enterprise/Government. LINEXCOM
sells Solutions & Results!
Vision
O
ur focus is to be a resource to our clients’ existing IT and
communication teams and help build an IT and communication
infrastructure, which will address their business needs and
maximize their return on investment. Our application of industry
best practices in project management and project roll out is one of
the keys to our success.
Mission
L
INEXCOM works closely with there partners world's leading
technology product developers and manufacturers to deliver
solutions to meet there clients’ short and long -term business
needs. LINEXCOM focuses on keeping mission-critical information
technology systems up and running -- for businesses that rely on
these systems to maintain a competitive advantage.
Marketing Slogan
“Your One Stop iCT Solution”
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
IT CONSULTING, INTEGRATION AND SUPPORT
L
INEXCOM is the industry leader in meeting the ever-
changing demand for information technology and network
infrastructure services.
Network/System Study and Analysis Network and System Integration
Network Management/Administration IT Security Assessment and Audit
Network/System Base lining
Project Management
 Network/System Troubleshooting
Network/Security Operation Center
 On-site Technical Services
Remote Network Management
LINEXCOM has developed strong strategic alliances with various industry
leaders. These alliances provide LINEXCOM with access to existing and
emerging technologies, and related training resources to ensure that we have the
technical depth needed to deliver quality solutions. We have the capability and
expertise to design, plan and implement small to large size information
technology solutions including Global Network Infrastructure & Enterprise
Systems.
We focus on the long-term benefits and value to our clients. We structure our
engagements so that we work closely with our clients to ensure knowledge
transfer, and empower them to successfully manage operations and maintain the
systems upon the conclusion of the engagement.
Our LAN/WAN expertise, combined with our extensive business background,
allows us to build, add, move, or migrate your existing network infrastructure to
one which is more robust, modern and technologically advanced, with minimal
downtime, cost and disruption of productivity.
LINEXCOM security experts can provide detailed recommendations after
performing security assessment and vulnerability scans against your company's
internal network as well as public facing systems that can be potential hacking
targets from the Internet.
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
STRUCTURED PREMISES CABLING SERVICES
O
ur experienced project managers utilize the latest project management
techniques developed by Pinnacle and work closely with our clients to ensure
projects are completed on time and within budget
Each cabling installation is tested and certified by trained quality-assurance
engineers and technicians. Final test results are documented and submitted to
clients after project completion.
An on-going comprehensive training program provided by leading data
communication equipment manufacturers and leading industry organizations
ensures that our staff is current in the latest technology and services.
 Site Surveys, Design and Engineering  Cabling Maintenance
 Turnkey Structured Wiring Installation  Cabling/Network Troubleshooting
 Project Management & Planning
 Cabling System Testing
Pinnacle offers a menu of services and we are experienced in various cabling
systems including and not limited to:
LINEXCOM Profile
 Inside/Outside Plant
 Data Center Build-out
 Horizontal, Riser, Backbone
 CAT3, CAT5E, CAT6, CAT6E, Coax
 Voice/Data/CATV
 Fiber Optics
4
LINEXCOM SDN BHD
(706477-A)
Network Engineering Services
Network Design and Implementation.
 Microsoft Windows Network Design.
 Provide network study, design, consultancy
Implementation.
 LAN, WLAN, VPN and WAN connectivity setup.
 DNS & DHCP Server setup.
 Print Server configuration.
 User Access, File & Folder Security configuration.
and
Remote Access Solutions
 Router Configuration.
 Internet Access via dialup, ISDN, ADSL & Leased Line.
 Proxy Server /Firewall Configuration.
Data Storage & Backup Configuration.
 Network Attached Storage (NAS) Implementation.
 CA Arcserve & Veritas Backup software Installation.
 Data Backup Strategy planning.
Helpdesk Support
 Call support for customer hardware and software related
problem.
System Integration
Collaborative Messaging Solutions.
 Lotus Notes Domino & Microsoft Exchange Server setup.
 E-mail configuration for Internal & External messaging.
 Notes application & Exchange Public Folder
configuration.
 Client machine connectivity setup.
 User and administrator training.
Database Server Implementation.
 Microsoft SQL Server installation.
 Database Replication configuration.
 Database Backup strategy planning.
Internet/Intranet Server Implementation.
 Web Server installation.
 Proxy Server installation.
Surveillance & Security Solution .
 IP-Based CCTV system implementation.
 Security Door access system.
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
Maintenance & Service Contract

We provide comprehensive hardware and software
maintenance to customers whose requirements range from
specialist media installations to corporate multimillion
systems. This requiring dedicated on-site support personnel.

A standard maintenance contract includes the following:
Network Inventory
 Preparing customer existing network diagram.
 Hardware Inventory as well as Software License
Count.
Call Engineer for On-Site Support
 Take advantage of this convenient service where
engineer go to customer premises. Guarantee a same
day response if required. First time fix rate is 95%.
In-House Repair
 Have customer machine picked up and returned after
repaired. Offer a same day repair service if required.
(Subject to parts availability)
Installation and Networking
 Arrange installation of new systems from setting up a
single user to implementing multi-user networks.
Consultation and Advice
 Advice customer on system upgrade improves system
performance as well as consultation on future system
compatibility.
Call Support
 Phone support on non-emergency issue and on-site
troubleshoot for mission critical software/application.
Service Contracts
 LINEXCOM employs a team of experts, trained and
certified by major manufacturers, to address your
hardware maintenance needs. We understanding the
corporate need for quick and timely response for
hardware repair and maintenance.
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
Project Implementation

This will include such as consulting on major purchase,
system/network installation, Research & Development, testing,
and major disaster recovery.

Rollout can
integration:
be
from software
installation
to
network
Software Rollout
 Engineers will install customer’s software to all the
computers in the customer place, including remote
branches.
Network or Systems Integration
 Whether customer requires a new network or an
upgrade LINEXCOM can provide qualified and trained
sales consultant and technical engineers to provide
the solutions.
 Below are some solutions provided:
 Microsoft Windows Solutions
 Industry Standard Server migration
 Microsoft Clustering
 Hub/Router/Switch selection
 Storage requirements
 Virus Protection
 Backup Solutions
 Host Connectivity, Directory Structure and
Domain Planning
 Terminal Client / Citrix Meta Frame
 Surveillance Solution
 Broadband & Wireless Solution
IT Infrastructure Landscaping
 Study customer existing IT Infrastructure and improve
them. Scope of work include:

IT Environment Standardization

IT Asset Management

IT Policy & Procedure assessment

System security assessment

Network Performance Analysis

Backup & Disaster Recovery planning
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
Broadband Wireless Services
L
INEXCOM
is
an
Information
Communication
and
Technology (iCT) company providing installation and Wireless
communication services. Focusing on wireless LAN products for
custom applications, LINEXCOM Integrates components based
on the unique requirements of every customer needs. Our
ultimate goal is to provide customer with unrivaled expertise and
best-of-breed technologies needed to design custom wireless
LAN systems of exceptional quality and value.
The company is embarking on service installation broadband &
wireless communication infrastructure and services i.e. providing
the ‘Last Mile’ solution (to individual/residential and business
community) based on Internet Protocol (IP) network. Therefore, it
will provide multi-services of data, voice and image
communications more efficiently and cost effective through
broadband & wireless.
As the new technology brings about convergence in voice, data
and video, demand for bandwidth will grow significantly. We will
be seeing wireless system becoming the primary access for voice
and data services. Definitely data networks especially IP-based
network, will drive and dominate the communication Industry
internationally and domestically. LINEXCOM strongly believes
that wireless and IP-based technology will be the driving enabler
in the new era of communication in this country.
Wireless LAN expertise, Linexcom’ engineers also provide:
 High-caliber Technical Support
 End-To-End Wireless LAN Services
 Consulting• Integration and Staging
 Site Survey for wireless setup
 Set-up and Configuration
 Product Training (if needed)
LINEXCOM Profile
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LINEXCOM SDN BHD
(706477-A)
Our Core Business Activities
iCT Outsource Service
Being a total solutions provider, Linexcom has a strong pool of
reliable technical professionals with intensive experience in IT
consulting and support. Customers are able to leverage upon our
in-depth expertise in providing timely technical support from
desktop to network infrastructure.
Reasons why our customers choose our services:
• Recruiting and retraining IT staff is difficult
• Fast moving technological changes
• Free up resources to focus on meeting strategic goals
• Poor existing configuration management
• Availability and resilience of services
• Prefer general support from a total-solutions IT Partner
Contractual period ranges from yearly or ‘tailor-made’ timeframe to
suit your project needs.
Example some of the outsourced projects, we handle;
GBA Corporation Sdn Bhd

IT Workplace Management for Malaysia & Singapore,

Support Request Management.

Project Management.

System Security Enforcement.

User System Account Enrollment.

Vendor Management on Services & Procurement.
Emerson Network Power South East Asia

Helpdesk support for Malaysia & Singapore Offices.

Network & Server backup Monitoring.

Report updating to Asia Pacific – IT Director at
Philippines office.

Coordinating vendor service and project implementation.
HP (Hewlett-Packard)
LINEXCOM Profile

Provide Business Partner Training for Asia Pacific region.

Involve in HP Training Material/courseware development.
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LINEXCOM SDN BHD
(706477-A)
Security and Surveillance Solutions
LINEXCOM also offers Security and Surveillance Solutions to
corporate clients, which we work closely with our Business
Partners.
Some of our many services are listed below:







LINEXCOM Profile
CCTV Systems and Console Design
Integrated Security Systems
Fire Alarm System Installation
Intercom Systems
Access Control
Intrusion Alarm Systems
PC Controlled Remote CCTV Systems
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LINEXCOM SDN BHD
(706477-A)
Company Details & Particulars:Company Registered Name: LINEXCOM Sdn Bhd
No. 9B, 1st Floor,
Jalan PJS 1/27,
46150 Petaling Jaya, Selangor, MALAYSIA
Company Registration No
:
706477-A
Telephone
:
+603.77816020
Fax
:
+603.77816022
Email
:
info@linexcom.com
URL
:
www.linexcom.com
At LINEXCOM, we take care of your IT
needs and support so that you can focus
on your business...after all, services,
satisfaction and reliability is our priority!
LINEXCOM Profile
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