Blue Coat® 510/810 Series AC Power Supply Replacement Guide 510/810 Series AC Power Supply Replacement Guide This document explains how to replace the AC power supply for a ProxySG appliance. Follow the directions carefully, saving all screws that you remove so that you can reuse them when reassembling the appliance. Important points to remember: • Power down the appliance before you open the cover. • Do not touch the components on any printed circuit board. • Do not touch the memory-module contacts or IC chips. • Do not touch the processor contacts. IMPORTANT ALWAYS observe proper electrostatic discharge (ESD) conventions. Ensure that the appliance is on an ESD-safe work surface or ground the unit appropriately. Blue Coat Systems does not assume responsibility or liability for damage resulting from ESD. 1 Checking the Package The replacement kit comes with the following items: • This AC Power Supply Replacement document • AC power supply • ESD wrist strap You will also need a medium-sized Phillips screwdriver and, optionally, several cable wraps. 2 2 Prepare the Appliance The following procedure includes instructions for using the ESD wrist strap affixed to the appliance chassis for grounding purposes. If you use another method for grounding the appliance, you can skip the ESD grounding step. IMPORTANT If you use the ESD wrist strap attached to the appliance for grounding purposes, you must complete the entire removal/replacement procedure without detaching the strap from yourself or the chassis. Do not use this method for grounding if you cannot complete the procedures all at one time. 1 To turn the power off, unplug the appliance. Remove the power cord from the appliance 2 Remove all network connections. 3 ESD wrist strap grounding instructions: a. Make sure that the appliance is powered off. b. Wrap the ESD strap around your wrist and affix the copper tape to an electrical ground or to an unpainted metal surface on the back of the appliance. Attach the ESD strap to your wrist and to the back of the appliance 3 4 From the back of the appliance, loosen the two cover screws and use them to pull the cover toward you slightly; lift the cover up and off. Loosen these two screws and use them to remove the cover 4 3 Remove the Old AC Power Supply 1 Remove the air deflector by lifting it out of the appliance. 510 Back of the appliance 810 Back of the appliance 5 2 Remove the blower cover. a. Loosen the screw holding the blower cover in place. b. Remove the blower cover tab from its slot. a. Loosen screw b. To remove tab, push it towards the baffle and lift it up and out c. 6 Lift blower cover. There are two tabs on the rear of the blower cover that act as hinges as shown below. Once the blower cover is vertical, lift it out to expose the blowers. 3 Remove the 2 screws attached to the power supply bracket. Back of the appliance Remove 2 screws 4 Undo the cable clamps holding the AC power supply wires in place. Release the wires from these cable clamps 7 5 Remove the AC power supply connectors -- three (3) on the 510 or four (4) on the 810. See 810 cable removal instructions on the next page. 510 cable removal Unplug these three (3) connectors 8 810 cable removal Unplug these two (2) connectors Push in these tabs and pull out the two (2) motherboard connectors 6 Remove the AC power supply: gather the cables, slide the AC power supply forward slightly, and lift the AC power supply unit up and out. 9 4 Install the New AC Power Supply 1 Slide the new AC power supply into place. Ensure that the alignment posts on the rear of the power supply line up with the holes on the rear of the appliance. Alignment posts on rear of power supply must line up with these holes 2 Plug in the three (3) connectors for the 510 or four (4) connectors for the 810. See 810 cable installation instructions on the next page. 510 cable installation Plug in these three (3) connectors 10 810 cable installation Plug two (2) connectors into the SCSI backplane Plug the two (2) connectors into the motherboard 3 Insert the two (2) interior power supply screws that you removed from the old AC power supply to the power supply bracket. Insert the 2 screws into the power supply bracket 11 4 Reattach the blower cover. a. Place blower cover hinge tabs back into their corresponding slots. Do this for both hinge tabs. Slide the tab into the corresponding slot Blower cover b. Place the tab into the corresponding slot, as shown in the following picture. Place blower cover tab into the slot c. Tighten the screw that holds the blower cover in place. Tighten this screw 12 5 Replace the air deflector. Ensure that you properly align the air deflector as shown below. The air deflector should not rest on top of any wires. Instead, the wires should be going through the openings in the air deflector or beside it. 510 air deflector installation Back of the appliance Air deflector must be in this slot Power supply wires must pass through this opening Ensure that the deflector is to the left of this riser 13 810 air deflector installation Ensure that the power supply wires are outside of the air deflector 6 7 ❑ ❑ ❑ ❑ Ensure that the deflector is to the left of these resistors Reattach the appliance cover. Remount appliance. Reinstall network connections. Power on the appliance by plugging in the power cord. To verify that the new AC power supply is functioning properly, open either the Management Console or the CLI and check the environmental statistics for the AC power supply: • To use the Management Console to verify that the new blowers are functioning properly, select Statistics>General>Environmental tab. Click View Sensors to open the Sensor Statistics window; verify that the AC power supply is ok. • To check through the CLI, open the CLI and enter the following Privileged mode command: • For 4.2.x: SGOS# show environmental • For 5.1.x: SGOS# show system-resource-metrics Make sure that the power supply status is OK. Power supply statistics from the CLI. 12 Volts Current Value: 11.94 volts Current Status: ok High Critical Threshold: 39 volts High Critical Interval: 32 seconds Low Critical Threshold: 27 volts Low Critical Interval: 32 seconds High Warning Threshold: 35 volts High Warning Interval: 32 seconds Low Warning Threshold: 31 volts Low Warning Interval: 32 seconds Notification Type: SNMP trap 14 Sensor statistics from the Management Console. 15 Contact Information Blue Coat Systems Inc. 420 North Mary Ave Sunnyvale, CA 94085-4121 http://www.bluecoat.com/support/index.html bcs.info@bluecoat.com support@bluecoat.com http://www.bluecoat.com For concerns or feedback about the documentation: documentation@bluecoat.com Copyright Information Printed in the U.S.A. Document Number: 231-02831 Document Revision: A.0 06/2006 Copyright© 1999-2006 Blue Coat Systems, Inc. All rights reserved worldwide. No part of this document may be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the written consent of Blue Coat Systems, Inc. All right, title and interest in and to the Software and documentation are and shall remain the exclusive property of Blue Coat Systems, Inc. and its licensors. ProxySG™, ProxyAV™, CacheOS™, SGOS™, Spyware Interceptor™, Scope™, RA Connector™, RA Manager™, Remote Access™ are trademarks of Blue Coat Systems, Inc. and CacheFlow®, Blue Coat®, Accelerating The Internet®, WinProxy®, AccessNow®, Ositis®, Powering Internet Management®, The Ultimate Internet Sharing Solution®, Permeo®, Permeo Technologies, Inc.®, and the Permeo logo are registered trademarks of Blue Coat Systems, Inc. All other trademarks contained in this document and in the Software are the property of their respective owners. BLUE COAT SYSTEMS, INC. DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE AND DOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THE WARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL BLUE COAT SYSTEMS, INC., ITS SUPPLIERS OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF BLUE COAT SYSTEMS, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 231-02831 Revision A.0 16