2014/15 Student Guide Engineering and Environment Architecture and Built Environment Computer Science and Digital Technologies Geography Mathmatics and Information Sciences Mechanical and Construction Engineering Physics and Electrical Engineering 2013/14 Student Guide Engineering and Environment Contents Welcome from the Dean...................................................................................................................................................................................................................................................................................... 2 1. Introduction............................................................................................................................................................................................................................................................................................................. 3 1.1 This Handbook........................................................................................................................................................................................................................................................................................................3 1.2 Engineering and Environment: A Brief Overview..............................................................................................................................................................................................................................3 1.3 The Student Support Team.............................................................................................................................................................................................................................................................................4 1.4 Your Timetable.........................................................................................................................................................................................................................................................................................................5 1.5 Academic Calendar..............................................................................................................................................................................................................................................................................................5 1.6 University and Engineering and Environment Policies and Procedures.............................................................................................................................................................................7 1.7 Acceptable Behaviour in Class......................................................................................................................................................................................................................................................................9 2. Programme Information............................................................................................................................................................................................................................................................................. 10 2.1 How Does your Programme Work?.........................................................................................................................................................................................................................................................10 2.2 Programme Awards and Regulations....................................................................................................................................................................................................................................................10 3. Learning, Teaching and Assessment................................................................................................................................................................................................................................................. 12 3.1 Learning and Teaching....................................................................................................................................................................................................................................................................................12 3.2 Assessment.............................................................................................................................................................................................................................................................................................................12 3.3 Marking and Feedback....................................................................................................................................................................................................................................................................................14 3.4 Referrals/Re-sits and Deferrals....................................................................................................................................................................................................................................................................14 3.5 Personal Extenuating Circumstances (PECs).....................................................................................................................................................................................................................................15 3.6 Attendance.............................................................................................................................................................................................................................................................................................................16 3.7 Blackboard..............................................................................................................................................................................................................................................................................................................16 4. Programme Management......................................................................................................................................................................................................................................................................... 18 4.1 Staffing and Management............................................................................................................................................................................................................................................................................18 4.2 Communication..................................................................................................................................................................................................................................................................................................18 4.3 Student Feedback and Representation................................................................................................................................................................................................................................................20 5. University Support Services.................................................................................................................................................................................................................................................................... 21 5.1 Academic Services.............................................................................................................................................................................................................................................................................................21 5.2 Northumbria Students’ Union....................................................................................................................................................................................................................................................................23 5.3 Finance and Planning......................................................................................................................................................................................................................................................................................24 5.4 English for Special Academic Purposes (ESAP)................................................................................................................................................................................................................................25 Appendix A: Glossary of Common Terms and Phrases....................................................................................................................................................................................................................................................26 Appendix B: Map of the City Campus........................................................................................................................................................................................................................................................................................27 Appendix C: Late Submission Process........................................................................................................................................................................................................................................................................................28 Appendix D: Student Charter...........................................................................................................................................................................................................................................................................................................30 2013/14 Student Guide 2 Engineering and Environment Welcome from the Dean Welcome to Northumbria University. Our aim is to provide you with a highquality education, great experience and excellent career opportunities. Our courses enable you to follow your subject interests and provide a clear professional emphasis. Our aspiration is that when you graduate you can establish a successful and rewarding career of your choice wherever you wish to around the world. We look forward to helping you achieve your goals through your time with us. There is so much interesting and innovative work taking place in Engineering and Environment with great relevance to society and the economy. We equip students with the skills, critical thinking and knowledge needed to change the world. We aim for excellence in research, teaching and enterprise. We aspire to be amongst the best in all that we do. For those who want to better understand the modern world, we have high quality courses that provide an advantage in the employment market. Our philosophy is to always seek maximum accreditation by professional bodies. Our commitment to employer liaison boards ensures our programmes are relevant and informed by what industry needs today and not yesterday. Our investment ensures facilities are top flight. Our students live life to the full and earn respected degrees to gain a bright future. We are proud of what they achieve. We invest in new equipment every year to ensure a world-class environment for teaching and research. Our research seeks to be relevant, to address the grand challenges of this century – sustainable and renewable energy and environments, the security and safety of individuals and organisations, and the transmission and integrity of data, to name just a few of our areas of expertise. We welcome people from universities and industry who wish to work with us for mutual benefit. We welcome students from across the UK and around the world who wish to join us for undergraduate and postgraduate degrees, PhDs or Professional Doctorates. Please do make the most of your time at Northumbria, and alongside your academic studies take the opportunity to get involved in the social life of the University via the many clubs and events organised by the Students’ Union, Team Northumbria and others. Enjoy your time with us at Northumbria University and on behalf of all our staff I would like to wish you success in your studies and future careers. Glen McHale BSc (H), PhD, FInstP, FHEA, SMIEEE Executive Dean and Professor of Applied & Materials Physics 2013/14 Student Guide 3 Engineering and Environment 1. Introduction 1.1 This Handbook This student handbook is designed to provide you with a guide to the University and Engineering and Environment where your programme sits. There is a lot to become familiar with in your first weeks at University. The staff will try to give you all the information you need to help you settle in and make the most of the opportunities available to you. This handbook will help you in that process either by providing the information that you need or by directing you to more in-depth sources of information, in particular the University’s website. A key page is the ‘Current Student Information’ page which can be reached by clicking on ‘Students’ on the University home page at www.northumbria.ac.uk. Another key page is your MyNorthumbria webpage which is reached by clicking on ‘MyNorthumbria’ on the University Home Page. Additional information specific to your programme can be found in your programme handbook. The University also produces a guide for new students which contains details regarding all services the University provides to support you during your studies. It can be accessed at northumbria.ac.uk/browse/newstud/?view=Standard When summary accounts of regulations and procedures are provided in this handbook, students must be aware that these are not the regulations, and definitive versions are to be found elsewhere. This handbook will show you where these versions are to be found on the University website. A glossary of common terms and phrases can be found in Appendix A of this handbook. 1.2 Engineering and Environment: A Brief Overview With approximately 370 academic and support staff (289 Academic, 52 Management and Administration and 26 Technical) and over 6600 students, with more than 850 studying at postgraduate level and over 220 registered as active PhD students, Engineering and Environment draws together a wide range of subjects under six departments; Architecture and Built Environment, Computer Science and Digital Technologies, Geography, Mathematics and Information Sciences, Mechanical and Construction Engineering, and Physics and Electrical Engineering. We are fascinated by the smallest particle to the largest space imaginable: the Universe and everything in between. Technology has always changed the world, but never more so than in the last decade. We aim to ensure that you develop the knowledge and practical skills required to drive that change in the future and to make you stand out in the modern employment market. We have a well-justified international reputation, with nearly a quarter of its student body originating overseas and representing more than 80 different countries. Approximately 800 students are enrolled on programmes with partner colleges and universities in several countries including Singapore, Malaysia and South Korea. Articulation agreements with Universities in China are providing strong links and progression pathways into Northumbria programmes. We are also an excellent example of how the research, teaching and enterprise activities of the staff and the contributions of a wide range of employers and professional bodies are brought together to provide students with a great experience, but also to benefit employers and the wider community. An important part of the philosophy in the University is that research and teaching are integrated, with research directly informing teaching. Eighty-five per cent of Engineering and Environment’s research submitted in the General Engineering category of the 2008 RAE (Research Assessment Exercise) was rated as being of an ‘internationally recognised standard’, with 50% of this ‘internationally excellent’ or above. Within the Architecture and Built Environment submission, 100% was rated as ‘nationally significant’; of which 90% was recognised as ‘internationally recognised’, ‘internationally significant’, or ‘world-leading’. We enjoy many excellent, mutually beneficial relationships with local and national organisations and the region’s policy makers and shapers. It regularly provides consultation to a variety of organisations and has successful partnerships with organisations such as the BIM Academy, architectural consultancies and Virtual NewcastleGateshead. Short courses, professional accreditation, employer feedback meetings and conferences all feed back into the knowledge and experience of the academic staff, which is then used to advise research students. We are very proud of our outstanding facilities for learning, teaching and research and made possible through recent major investment. If you enjoy learning in a hands-on practical way, you will love our specialist laboratories which include architecture studios and workshops, built environment visualisation centre, media and games studios, computer security and networks laboratories, robotics laboratory, advanced materials and rapid prototyping workshops, built environment laboratories, environmental analysis laboratories, geographical information systems laboratory and usability of spatial environments laboratory. The laboratories are equipped with industry-standard equipment and our programme teams are always working to research and secure the latest hardware and software available to ensure that you develop the skills you need. In addition, you will have access to 24/7, award-winning IT and library facilities during term-time. The majority of our programmes carry the quality marks of professional body accreditation meeting the underpinning knowledge and understanding requirements for registration as set out by a professional body. This includes accreditation from Institution of Mechanical Engineering (IMechE), Institution of Engineering and Technology (IET), British Computer Society (BCS), Chartered Institute of Library and Information Professionals (CILIP), Skills for Justice and the Society of Archivists, Royal Institute of Chartered Surveyors (RICS), Institute of Physics (IOP), Chartered Institute of Building Services Engineering (CIBSE), Royal Institute of British Architects (RIBA), Chartered Institute of Environmental Health (CIEH), Institute of Environmental Management and Assessment (IEMA), Chartered Institute of Ecology and Environmental Management (CIEEM) and Chartered Institute of Building (CIOB). The National Student Survey resulted in high scores for subjects in Engineering and Environment indicating a high degree of student satisfaction and reinforcing the quality and University systems. We work closely with our students to create a supportive yet academically challenging environment and we are extremely proud of the support we offer from enrolment to graduation, no matter which of our programmes you are studying on. 2013/14 Student Guide 4 Engineering and Environment 1.3 The Student Support Team 1.4 Your Timetable The Student Support Team are available to assist all students requiring information and/or advice. The team are located in B201 Ellison Building. You can access your timetable via the University website using the guidelines provided below. Any problems should be addressed to your Programme Administrator. You are advised to check your timetable regularly to keep up-to-date with any changes to class times, days and rooms. Additionally, any individual module changes may be announced on the module Blackboard site. You can also obtain module timetables from module tutors; they will provide you with a module specific timetable for each of your modules in week 1. We are open: Monday – Thursday 8.30 – 17.00 hours Friday 8.30 – 16.30 hours or you can contact us at: Email: ee.studentsupport@northumbria.ac.uk Tel: 0191 227 4722 Your Semester Two timetable is accessible in the same way but is usually not available until the end of Semester One. The Student Support Team in liaison with your Programme Administrators provide: For students studying at a distance, your programme handbook will contain details of your specific programme schedules. • Generic advice and information on a range of topics including: Assessment Regulations for Northumbria Awards (ARNA), Handbook of Student Regulations, and University policies and procedures such as Personal Extenuating Circumstances (PECs), appeals, complaints, absence from taught sessions, and student representation. 1.4.1 Timetabling • Acts as an interface with the University’s Student Services, making referrals as appropriate. Northumbria University teaching timetables will provide you with your scheduled activities including times, locations, teaching staff and the weeks in which activities take place. Whichever method you choose to view your timetable you’ll always be able to view a timetable that can be accessed from wherever and whenever you like. Engineering & Environment Student Support Organisation Further information on how you can access your timetable is available via the Timetabling area on the University web site: northumbria.ac.uk/ student-hub/ Once you have enrolled on your programme you will be given access to the Engineering and Environment Student Support Organisation located in Blackboard (see section 3.7 of this handbook), which provides useful information to assist you with your studies, including: If you have any queries with regards to your timetabling needs then please contact the IT Helpline. • Student Guide For campus-based students, most of your teaching will take place in either Pandon or Ellison Buildings but you may be required to go to other parts of the University (see Appendix B). The building/room abbreviations will be explained when you receive your timetable. • Programme Handbooks • Useful contacts • Course Dates • Forthcoming events • University procedures – attendance monitoring, late approvals and Personal Extenuating Circumstances • IT Facilities 1.4.2 Room Locations 1.5 Academic Calendar The majority of our programmes operate on a two semester pattern. Term dates for each semester and for the following academic year can be found on the University website. Access the University home page (northumbria.ac.uk), click on ‘Student Hub’ and from the ‘Academic Links’ page select ‘Academic Calendars’. Students must note these dates and ensure their availability to fulfil all academic requirements for their programme of study. 2013/14 Student Guide 5 Engineering and Environment How to read timetable information Please note that the information contained below is based upon university web timetables. Timetable components may vary in their postion on timetables in printed form. Calendar and Week numbers 2014/15 28-Jul-14 04-Aug-14 11-Aug-14 18-Aug-14 25-Aug-14 01-Sep-14 08-Sep-14 15-Sep-14 22-Sep-14 29-Sep-14 06-Oct-14 13-Oct-14 20-Oct-14 27-Oct-14 03-Nov-14 10-Nov-14 17-Nov-14 24-Nov-14 01-Dec-14 08-Dec-14 15-Dec-14 22-Dec-14 29-Dec-14 05-Jan-15 12-Jan-15 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 02-Feb-15 09-Feb-15 16-Feb-15 23-Feb-15 02-Mar-15 09-Mar-15 16-Mar-15 23-Mar-15 30-Mar-15 06-Apr-15 13-Apr-15 20-Apr-15 27-Apr-15 04-May-15 11-May-15 18-May-15 25-May-15 01-Jun-15 08-Jun-15 15-Jun-15 22-Jun-15 29-Jun-15 06-Jul-15 13-Jul-15 Week Number 1 26-Jan-15 Date 21-Jul-14 Week Number 19-Jan-15 Date Academic Year 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 Summer, Winter and Spring Breaks Welcome Week Semester Teaching Weeks Assessment/Exam Weeks 2013/14 Student Guide 6 Engineering and Environment 1.6 University and Engineering and Environment Policies and Procedures 1.6.1 Academic Misconduct A very serious view is taken of any form of unfair advantage sought and used by students to gain higher marks than might otherwise have been awarded. Exam Boards have the power to fail candidates for all or part of an assessment, or fail the whole programme, in which an academic irregularity has occurred. The following summarises the position in the University Assessment Regulations for Northumbria Awards (ARNA) regarding what constitutes ‘unfair advantage’ but does NOT replace these regulations. You must familiarise yourselves with the full position in the University Regulations (See Section 1.6.2 of this handbook). A Student Guide to avoiding Academic misconduct can be found at: northumbria. ac.uk/sd/central/ar/qualitysupport /assess/assproc/assdocstud There is also guidance available from the Students’ Union at mynsu. northumbria.ac.uk/adviceandrepresentation/ ineedadvice/ Plagiarism Plagiarism is using somebody else’s words or ideas without acknowledging them or, put another way, presenting someone else’s words or ideas as your own. It is a serious academic offence and will lead to work being disregarded or disciplinary action being taken. One important way of avoiding accusations of plagiarism is to make correct references to your original sources (see section 3.2.3 of this handbook).It is important that you fully understand the issue of plagiarism. If you are in any doubt, please ask a member of your programme team. Examples of plagiarism include: • The inclusion in a student’s work of more than a single phrase from another person’s work without the use of quotation marks and acknowledgement of sources. • The summarising of another person’s work by simply changing a few words or altering the order of presentation, without acknowledgement. • The substantial and unauthorised use of the ideas of another person without acknowledgement of the source. • Copying the work of another student, with or without that student’s knowledge or agreement. Collusion This exists where a student: • Submits as entirely his/her own, with intention to gain unfair advantage, work done in collaboration with another person. • Collaborates with another student in the completion of work which is intended to be submitted as the other student’s own unaided work. • Knowingly permits another student to copy all or part of his/her own work and to submit it as that student’s own unaided work. Falsifying Data • This is the presentation of data in reports, assignments, dissertations, etc. based on experimental work falsely purported to have been carried out by the student, or obtained by unfair means. Dishonest Practice • The use of any other dishonest practice not so far identified. (In other words, anything not mentioned above which the University deems to have been obtained by unfair means!) 1.6.2 Assessment Regulations for Northumbria Awards (ARNA) All matters relating to progression and awards are contained within ARNA and you should familiarise yourself with these regulations. The regulations can be accessed at: northumbria.ac.uk/sd/central/ar/ qualitysupport/assess/assproc/assdocstud/ 1.6.3 Data Protection and Confidentiality Everyone has the right to privacy and confidentiality. Confidentiality is a concept enshrined both in ethical and legislative frameworks within society and forms the basis of good practice. When you enrol online you agree to the sharing of information in respect of academic performance. Details of how to restrict the public display of your data are found in section 16 of the Handbook of Student Regulations (see section 1.6.9 of this handbook). Please note that due to data protection legislation, we do not discuss your progress with any third party. In terms of information which is not strictly to do with academic performance, confidentiality and the appropriate disclosure of sensitive personal data is sometimes very hard to manage. When dealing with difficult student issues, situations may arise when we need to discuss information with another person. As a general principle, if you refuse or do not give consent, information about your personal circumstances cannot be shared. However, there may be exceptional circumstances where there is a need to act without your permission, where there is a legal requirement to disclose the information such as where there is immediate risk to yourself or others. In such circumstances it is theoretically possible that failure to disclose could be regarded as a breach of the general duty of care, for example if it resulted in harm or injury. The Counselling Service has a statement on confidentiality, which you can view at: northumbria.ac.uk/sd/central/stud_serv/couns ellingsupport/CMHSagreement/?view=Standard 2013/14 Student Guide 7 Engineering and Environment 1.6.4 Environmental Policy The University recognises the key role it has to play in caring for the environment and realises that environmental risks should be fully managed, minimised or removed by complying with environmental legislation and raising awareness of environmental sustainability to all connected to the University. Information about the University’s environmental policy can be found at northumbria.ac.uk/sd/central/ campus/enviro/? view=Standard Engineering and Environment has achieved a ‘Silver’ standard in the National Union of Students Green Impact environmental benchmarking scheme. Bronze and Silver awards measure good practice in 36 categories covering travel, waste, energy and recycling. The Faculty also leads on the celebration of Climate Week (next year 2-8th March 2015). Last year at our Climate Week Fair we had demonstrations of electric cars and a ’bike day’ with a pedal powered smoothie maker courtesy of Edinburgh Bike Coop. We also ran a recycle y’r books stall which raised over £100 for Water Aid. Student participation in our environmental activities is very important; if you would like to be involved contact John Holmes, the Faculty Director of Sustainability at john.holmes@ northumbria.ac.uk. If you have any queries then, in the first instance, refer to the Faculty’s Ethics and Governance web page: northumbria.ac.uk/sd/academic/ ee/about/studentsupport/ethics1/ which contains links to relevant guidance; if you are still unsure about how to proceed then approach your supervisor, the module tutor or Departmental Research Ethics Representative. 1.6.6 Equality and Diversity Engineering and Environment strongly supports the University policy on Equality and Diversity (https://intranet.northumbria.ac.uk/ facultiesandservices/hri/guidance/azpolicy/edpolicy/) and strives for good practice with regards to its staff, students and the wider community we engage with. We take equality and discrimination issues seriously. Should you have any concerns or questions, please refer to the policy and/or contact a relevant member of academic staff, Student Support or the Students’ Union. 1.6.7 First Aid The University provides a network of First Aiders covering all sites. In the event of sudden illness or injury the First Aiders should be the first point of contact. The most important aspect of environmental sustainability is in the curriculum and you will find that many modules focus on sustainability issues. For First Aid Assistance call Security on 0191 227 3999. 1.6.5 Ethics in Research Staff acting as Fire Marshalls have been nominated for all areas. All students and staff will be guided to evacuate the building by the nearest exit and gather at the designated safety point as soon as the fire alarm is raised. For an extreme emergency call Security on 0191 227 3200. All students will be contacted early in Semester One by Student Support to enquire if they have any permanent or temporary mobility problems. Where appropriate a Personal Emergency Evacuation Plan will be created to ensure that the students concerned are aware of the appropriate fire exit procedures from each of the teaching rooms timetabled. Most students undertake some research as part of their programme of study, typically for a dissertation or project. All research must be conducted in accordance with the University’s Ethics and Governance Handbook (see northumbria.ac.uk/static/5007/research/ reghandbook.pdf) and Faculty Research Ethics Procedures (see northumbria.ac.uk/sd/academic/ee/about/studentsupport/ ethics1/), the underpinning principle of which is to ensure that no harm results, to the researcher, the researched or the environment, during the course of the research. Students should register their research using the Faculty Research Ethics Registration and Approval Form (see Appendix B of Faculty Research Ethics Procedure). The University operates a risk based approach to research, grading all projects green, amber or red risk, using an Ethical Scrutiny and Risk Assessment Tool (see www.northumbria.ac.uk/ static/5007/respdf/riskassesmenttool.pdf). If a project is green risk, for example being based only on secondary literature or data, or lab based experiments conducted under COSHH regulations, it can be approved by the project supervisor. However, most research projects require some primary research to be conducted, typically involving human participants, in which case the research would automatically be regarded as amber risk. Such projects must be approved by one independent reviewer, such as the Module Tutor or Departmental Research Ethics Representative, before they can commence. Approval will be conditional on the researcher obtaining the informed consent of all participants using a standard form (see Appendix C of Faculty Research Ethics Procedures). Red risk projects, typically those involving vulnerable people e.g children, sensitive personal data or risk to participants or the researcher, must be submitted to the Faculty Research Ethics Committee for consideration and approval by two independent reviewers, before the research can commence. 1.6.8 Fire and Evacuation Procedures 1.6.9 Handbook of Student Regulations The Handbook of Student Regulations includes information such as: • Student Disciplinary Rules and Procedures • Principles and Procedures relating to Student Appeals against Examination/Assessment decisions • Procedures for requiring a student to withdraw from the University for unsatisfactory academic progress and the procedures for a student to appeal against them • Student Complaints Procedure A copy of this is available online at northumbria.ac.uk/vc/leservteam/ stud_reg_handbk/ 2013/14 Student Guide 8 Engineering and Environment 1.6.10 Health and Safety 1.7 Acceptable Behaviour in Classes The University Health and Safety Policy and Procedures document may be obtained from the University Health and Safety Adviser or the website: northumbria.ac.uk/sd/central/campus/hse/healthandsafety/ hs_pol/?view=Standard The University is committed to creating an environment conducive to learning that will benefit all students. Feedback received from students has suggested the following points of good practice and courtesy to tutors and fellow learners: Information for students about staying healthy and safe can be found on the student Services website at northumbria.ac.uk/sd/central/stud_ serv/sws/swskhks/?view=Standard and in the guide Keeping Healthy, Keeping Safe that can be accessed from this site. Be quiet There may be specific safety procedures that you are required to follow because of the nature of the work you are undertaking or the facilities you are using during your programme. Programme staff will introduce you to these procedures either as part of your programme induction or during relevant classes. • Noise levels, especially in larger lecture theatres, quickly accumulate to unacceptable levels. 1.6.11 Student Charter The Northumbria student charter sets out expectations for all students during their time at Northumbria in order to ensure that they have the best possible learning experience. It is a partnership document that sets out what we expect of you as a student and in turn, what you can expect from the University and Students Union. The full charter can be found in Appendix D of this handbook. 1.6.12 Use of Student Work In accordance with the Handbook of Student Regulations (sections 12.3), please note that Engineering and Environment uses student work for non-commercial purposes including academic teaching and research. If you do not wish your work to be used in this way, please advise your Programme Leader accordingly. • Chatting disturbs the speaker (staff or student) and disrupts the concentration of others. Switch off mobile phones • Making or receiving calls or using the camera facility on your mobile are always unacceptable. • Texting in class can annoy other learners. Keep to time • Coming into lectures late often disrupts the whole class, if you are late please enter the room with the minimum of disruption. • The same rule applies if you need to leave early, do so with the minimum of disruption and as a courtesy let your tutor know that you must leave early. Come prepared and ready to work • This is particularly so in the case of seminars and group work where other learners depend upon your input. Dispose of your litter properly • For the benefit of all users, please ensure that you leave all learning spaces tidy and litter free. Please note: • If staff consider your behaviour to be unacceptable you may be asked to leave. • If you have concerns about the application of these guidelines, please talk to the tutor or your course rep or the Students’ Union Advice and Representation Centre. • There may be other guidance, related to health, safety and professional issues in connection with laboratory, studio and clinical spaces, which should be taken account of in relation to acceptable behaviour. Please check your Programme 2013/14 Student Guide 9 Engineering and Environment 2. Programme Information 2.1 How Does your Programme Work? Your programme is based on the accumulation of credits for successfully completing modules. To be awarded an undergraduate honours degree students need to accumulate 360 credits at the appropriate levels or 480 credits for an integrated Masters. At postgraduate level students need to accumulate 180 credits at the appropriate level to be awarded a Masters Degree. Honours degrees and Integrated Masters are classified according to the following broad parameters of relevant marks: First class honours Average mark of 70% or above Second class honours, upper division Average mark of at least 60% but less than 70% Each module is worth an identified number of credits. This ‘credit value’ is based on the notional number of hours of student effort required to successfully complete the module. One credit is usually equivalent to a notional 10 hours of student effort. Therefore, a 10 credit module would require 100 hours of effort, a 20 credit module 200 hours, etc. Second class honours, lower division Average mark of at least 50% but less than 60% As part of your effort you will spend a significant amount of time undertaking independent or direct study. This could involve for example: N.B. The average is the best of either a weighted average of levels 5 and 6, or level 6 only Third class honours Average mark of at least 40% but less than 50% (not available for Integrated Masters) • Recommended reading • Independent research • Preparing for seminars • Writing assignments • Revising for examinations Details of your programme structure and the modules available on your programme can be found in your programme handbook. 2.2 Programme Awards and Regulations 2.2.1 Assessment Regulations for Northumbria Awards (ARNA) All matters relating to progression and awards are contained within ARNA and you should familiarise yourself with these regulations. If you are unsure about any of the details in these regulations please do not hesitate to contact your Programme Leader or Student Support Staff. The information below summarises the main points from ARNA but you should refer to the most up to date regulations for definitive information. northumbria.ac.uk/sd/central/ar/qualitysupport/assess/assproc/ assdocstud/ 2.2.2 Honours degree The standard undergraduate honours degree programme constitutes 360 credit points (120 each at levels 4, 5 and 6). Progression between these levels occurs at the end of every academic year (for full time students) or Stage (for part time students) and is subject to student performance. 2.2.3 Masters degree The postgraduate programme is split into two stages. The first stage is the taught stage and consists of 120 credits over two semesters. The second stage is the project stage and consists of one 60 credit project over one semester. The credit requirement for the Masters degree is 180 credits. Progression to project is subject to academic performance. Masters degrees are classified according to the following broad parameters of relevant marks: Distinction Average mark of 70% or above Commendation Average mark of at least 60% but less than 70% For detailed information please refer to ARNA Section 5 2.2.4 Credits certificates and diplomas If you don’t meet the requirements for a degree, the Award Board may be able to recommend a lower level award (as specified in ARNA). At mid-stage a repeat stage is normally offered at the discretion of the Programme Leader. 2013/14 Student Guide 10 Engineering and Environment 2.2.5 Changing programme/withdrawal/interruption of studies If you wish to take time out of your studies you should discuss this first with your Programme Leader and then register your intention with the Student Progress Team by completing the chance of circumstances procedure below. The timing of the interruption will influence the credits that you have accumulated and can carry forward so it is essential that you discuss this option. Occasionally students want to leave their programme or University. It is essential that you contact your Programme Leader or any other member of staff that you feel comfortable talking to, as they will be able to discuss your concerns with you, and offer advice on options open to you. If however you still feel that leaving is the best decision for you, then you need to formally withdraw, again by following the change of circumstances procedure below. If you do not complete the withdrawal process you may be liable for fees and may be failed by the examination board at the end of the year. A “failure” on a programme will look worse to potential future Programme Leaders or employers than a “withdrawal”. International students will be required to complete an additional form with Student Support and Wellbeing. If you wish to change to another programme you should first discuss this with your Programme Leader. Please note that it is not always possible to transfer to another Northumbria University programme or University mid-term so it may be that you need to take the rest of the year off (interrupt your studies) and start again the following September. To register your interest in changing programmes please complete the change of circumstances procedure below. Please note that there may be financial implications due to changing or leaving your programme and you should discuss this with the Student Progress Team who will contact you once you have completed the change of circumstances procedure. You can also seek advice from the Welfare and International team in Student Support and Wellbeing. Change of circumstances procedure To register your intention to change course, take time out or leave the university please inform the Student Progress Team by completing the following steps and they will be able to assist you with the process. • Log on to “MyNorthumbria” • Click on “My Record” • Click on the Change of Circumstances tab • Select the relevant option The Student progress team will then be in touch with you. 2013/14 Student Guide 11 Engineering and Environment 3. Learning, Teaching and Assessment 3.1 Learning and Teaching Programme subject content is delivered via modules. The module descriptors and module guide describe the content of the module and its teaching, learning and assessment approaches, together with the notional student workload divided between lectures, practical classes, seminars, workshops, tutorials, directed and independent learning and assessment. Module guides are provided at the start of the module either electronically or in hard copy. The module guides will include the aims and learning outcomes of the module being studied. Module Tutors are responsible for co-ordinating the module. Lectures are supported where appropriate by seminars, laboratory classes and workshops that allow a range of teaching and learning approaches to be used. Seminars are used to develop understanding and application of the knowledge delivered in lectures. As such you may expect to undertake a range of activities within seminar sessions. Such activities may include case study analysis, group discussions, individual or group presentations, problemsolving and exercises related to the subject. Workshops and laboratory classes are used, where appropriate, to develop understanding and application of information in relation to the module being studied. As with seminars, they involve smaller group sizes and use a range of activities to develop the required skills. Tutorials are used to give group and one-to-one support for assignments and personal development planning. Independent and directed learning is incorporated within each module. This increases as students progress and usually culminates in a final year project or dissertation. A number of modules provide students with electronic resources made available via internal networks or the internet (see section 3.7 of this handbook). achievement against the stated learning outcomes of each module and to assess your level of achievement against the standards required for the degree. Assessment is used to: • Facilitate and reinforce learning • Measure and judge your performance over a part of the programme using published criteria and against the relevant module learning outcomes • Provide feedback about your performance, helping you to identify strengths and weaknesses • Recognise and credit achievement at the point where it occurs • Determine your suitability to progress to the next level of the programme • Determine the award of an appropriate qualification 3.2.1 Types of Assessment Tutors adopt a variety of assessment strategies designed to provide you with feedback in respect of your success in meeting the requirements of your programme and specific module aims and outcomes. You will have two main forms of assessment: Formative assessment These are methods that will help you learn, but which will not have a recorded mark. They provide a focal point for directed and independent learning in each semester. Methods used may include: • Seminar discussions Engineering and Environment is committed to helping all our students reach their full potential. The quality of experience that we provide for all our students is of paramount importance. We therefore ask you to adopt the simple points of good practise and courtesy, outlined in Section 1.7 of this handbook, in all your taught classes. • Group work 3.2 Assessment • Laboratory and site activities A range of assessment methods, linked to the module learning outcomes, are used to support, inform and motivate your practical and intellectual development. This includes, where appropriate, the development of personal and interpersonal skills. Examples of assessment methods include work-based assignments for part-time students, group assignments and presentations, the production of lab and field reports and traditional examinations. Criteria are provided to enable you to understand what is expected of you and how you will be judged on your performance. Informal feedback on progress takes place, particularly in seminars and workshops and through non-assessed tests, essays and assignment preparation discussions. Assessments are moderated at both the setting and marking stage. This takes place internally at level 4 and below, and internally and externally at higher levels. The purpose of assessment is to reinforce learning and to enable you, and your tutors, to demonstrate, measure and judge your • Informal peer assessment • Unmarked exercises for discussion •Workshops Summative assessment These methods will give a mark and will include: • provision of criteria to enable students to understand what is expected of them and how they will be judged on their performance. • a word or size limit. Excessive size/numbers of words will result in a reduction of the mark. Assignments well below the word limit will often be weak and lacking in appropriate analysis and literature. • provision of formal feedback by the marker. You should read this as the comments provide helpful feedback on your ideas and they may be useful in preparing subsequent assessments. • coursework is normally submitted and marked anonymously, so do not put your name on your work – use only your student number. 2013/14 Student Guide 12 Engineering and Environment 3.2.2 Assessment specification and criteria 3.2.4 Handing in your assignments For each module, you will be required to complete at least one assessment (per 10 credit module) and, in some cases, you complete two or more (for a 20 credit module). The exact requirements will be given to you at the start of each module and will be outlined in the module guide, supported by a more detailed Assessment Brief. Where generic marking criteria are used across assignments on your programme, these will be provided in your Programme Handbook. The hand-in date for each of your assignments is decided by each module tutor in conjunction with the programme team to ensure you have a balanced schedule of assessed work. This date will be given to you well in advance at the time the assignment is distributed. 3.2.3 Plagiarism and Referencing The University takes academic misconduct very seriously (see sections 1.6.1 and 1.6.2 of this handbook). One of the most common forms of academic misconduct is plagiarism which can be avoided by ensuring your have referenced your work correctly. Referencing your Work You will be expected to fully reference your work – in the text and in a bibliography. Good quality referencing provides evidence of your independent study/research. Poor referencing makes you vulnerable to a charge of ‘plagiarism’. The Harvard method of referring to publications and of arranging references uses the author’s name and the date of the publication. References are listed at the end of the text in alphabetical order by author’s name. The general format of a journal reference is shown below: Smith, J. (1999) How to succeed! Journal of Entrepreneurs, 1(2), p. 34-56 Author/s name and initials are listed first, followed by year of publication in brackets. Then there is the title of article and the journal where the article appears, which is underlined or in italics. Finally, state the volume and issue number (in brackets) along with the pages where the article can be located. For further information, including advice on how to cite information from the web, access the following website: library.northumbria.ac.uk/ skillsdev, which, addresses frequently asked questions in relation to the Harvard referencing system. Further help with referencing is provided in Pears, R. and Shields, G. J. (2013) Cite them right: The Essential Referencing Guide. 9th edn. Basingstoke: Palgrave Macmillan. available from the Library. Turnitin UK – Electronic Plagiarism Detection Turnitin is the global leader in electronic plagiarism detection. It is a tried and trusted system and over 80% of UK universities have adopted it, as well as a number of schools, FE colleges, professional and awarding bodies. Turnitin will help you to avoid ‘cut and paste’ plagiarism. Use Turnitin to: • Check your work against a vast database of billions of pages of both current and archived material. • Obtain a customised Originality Report after an extensive search of content of internet sources, books, newspapers and journals from both academic and professional sources. It is easy to use and requires minimum training. Guidance can be found via Northumbria Skills Plus accessed at nuweb2.northumbria.ac.uk/ library/skillsplus/index.html When you complete an assessed assignment, you will normally hand in the work to B201 Ellison Building in from 8.30 – 4.00pm (Monday – Friday) and complete a work submission form. Where practical, marking is now anonymous so it is essential to provide your correct student ID number. It is important to keep receipts for hand-ins in case any queries arise. This sheet is completed by yourself, date stamped and a portion is returned to you as your receipt for the work. It is important that you enter the correct module code, module title and tutor to ensure your work is passed to the correct module tutor. Part-time and distance learning students should check on exact hand in procedures for their modules as these may include postal or electronic submission. Students are responsible for securing their work and not submitting loose sheets of paper. You must also keep a separate version of your assignment for your own records in case a second copy is required. It is also essential to retain receipts for submitted work. 3.2.5 Late Submission Sometimes due to circumstances beyond your control it may become impossible for you to submit a piece of work on time. If this is the case you must get a Late Submission Form approved by a member of the Student Support Team in B201 Ellison Building. You must do this in advance of the hand-in date. Late submissions will normally only be granted if backed up by appropriate third party written evidence (such as a medical note). Please note: Pre-booked holidays are not grounds for late submission. Further information on this process is provided in Appendix C. Any work submitted after the deadline and without prior late approval will receive a mark of zero and will be regarded as incomplete. You will need to do additional work for any modules with incomplete components. 3.3 Marking and Feedback 3.3.1 Marking and Moderation Marking involves staff allocating marks according to defined marking criteria that have been approved in advance. Assessments may be marked by a single staff member or a team of markers (depending on the size of the module). These are invariably the staff who delivered the module and their expertise in the subject discipline is assured. If the work is marked by a team, initial meetings and sample marking is undertaken to establish common expectations in relation to the marking criteria to minimise variations across markers. Once all the marking has been completed for an assessment, a sample of the work is selected for ‘moderation’. The sample size is proportional to the number of scripts and is selected from the whole range of marks. Student work is anonymous during the marking and moderation process and your name will only be revealed once all the marks have been agreed following the sample check. Prior to the Examination Board, the 2013/14 Student Guide 13 Engineering and Environment External Examiner also verifies the appropriateness of the marks awarded within the sample, and it is only at the Exam Board stage that the marks are fully approved. If there are disparities between markers during the moderation process, then additional work may be sampled and third markers may be called upon to resolve any differences. By the end of the whole process the Exam Board must report that it is satisfied that the marks that have been awarded are a true reflection of the quality of the work. You have responsibility to ensure that you complete the necessary referrals/deferrals if you have failed modules on the programme. If you have been referred in a module due to an incomplete component or academic misconduct you must attempt the referral or the module will be failed, even if the pass mark was achieved at the first attempt. If you are aware you have referrals or deferrals to undertake but do not receive the relevant work, please contact your Programme Administrator or Programme Leader as soon as possible. The University standard time for marking is 20 working days (four weeks). Although this may seem to you like a long time for work to be marked and returned to you, it is important that we allocate sufficient time for staff to carefully consider the work, so that the mark allocated fairly reflects the quality of your submission. Tutors’ marking workloads have to be considered in relation to the other academic duties they have to perform. We estimate that, on average, each item of assessed work takes approximately 20–30 minutes to mark and provide feedback. In addition, once marked, all assessments have to be moderated (see above) to ensure fairness and consistency. It is also imperative that you keep your Programme Administrator up-to-date with regard to contact details. 3.3.2 Feedback Feedback is a vital part of your learning process and will occur throughout your engagement with academic staff. Informal levels of feedback will often occur in lectures, seminars, lab work and project activities, and through the use of in-class activities and questioning. More formal feedback occurs during the assessment process and usually involves staff writing comments on scripts that are returned to students. Whilst there will invariably be differences in the styles that individual staff members adopt to provide feedback, their comments should serve three main purposes: (1) to explain the mark awarded; (2) to identify strengths within the work; and (3) to indicate areas that could be improved on for future work. It is imperative that you collect all your assessment scripts so that you benefit from the feedback comments provided by the tutors. Your feedback provides you with the key opportunity to use assessment to improve your learning. Hence, if you have any problems understanding the feedback on your work, you should arrange a meeting with the staff member to clarify their comments. It is important to review the comments you have received on all your work to identify any consistent issues that have arisen across several pieces of assessment. This will help you formulate an action plan to deal with recurring weaknesses affecting your attainment. The Skills Plus programme managed by the University Library is an extremely valuable resource for students who require general advice such as ‘Writing Assignments’, ‘Preparing for Exams’ or ‘Thinking Critically’ (see section 5.1.4 of this handbook). 3.4 Referrals (Re-sits) and Deferrals If you are required to undertake a referral in a module, this will normally require an agreed assessment (coursework/exam) to be submitted/ taken during the referral examination period scheduled for mid to late August. You must bear this in mind when making holiday plans. In some cases you could undertake a deferral; this is where a PEC claim has been submitted and the Examination Board decides that you should be given a first attempt at the assessment. 3.5 Personal Extenuating Circumstances (PECs) Personal Extenuating Circumstances are defined as circumstances beyond a student’s control that have significantly affected performance in any assessment. PEC forms are available from the Student Support Team in B201 Ellison Building, and online. These forms contain full guidance notes that you need to read thoroughly, however please note the following: • PECs should be of a medical or personal nature affecting you for any significant period of time and/or during the assessment period. For long-term issues you are advised to consult your Programme Leader at the earliest opportunity. • Claims should be made by published deadlines each semester, in the semester in which the circumstances occurred and not retrospectively after receiving your results. • The evidence submitted should be dated and the date of the evidence must coincide with the dates of the assessments of the modules being claimed for Please refer to the PEC form and guidelines on the Northumbria website northumbria.ac.uk/sd/central/ar/qualitysupport/assess/assproc/ assdocstud/ and refer to ARNA section 10. Additional information is available from the Students’ Union in the form of ‘Brief Guides for Student - Personal Extenuating Circumstance’ available from the Student Support Team in B201 Ellison Building and via the Students’ Union Advice and Representation Centre mynsu.northumbria.ac.uk/ adviceandrepresentation/ineedadvice/ It is your responsibility to alert the Progression and Awards Board (PAB) to any personal extenuating circumstances you wish to have considered. Although you may have discussed your difficulties with a member of staff, this does not in itself constitute the submission of extenuating circumstances. Claims for PECs must be made in writing and be accompanied by medical or other corroborative evidence. Forms which are not accompanied by medical or other corroborative evidence will not be considered. Deadlines will be published on the e-LP, and are available from G07 Pandon Building and B201 in Ellison Building as well as on the e-Noticeboards outside these offices. Should claims be submitted after published deadlines they will need to include information about why they are late. If students wish to submit claims after marks have been released you will need to do so under the appeal process (section 7, Handbook of Student Regulations). This is an informal process in the first instance. 2013/14 Student Guide 14 Engineering and Environment The form, evidence and a statement from your tutor are considered by a Sub-committee of the PAB that assesses all PEC claims. Where claims are assessed as valid this decision (but not details of the claim) will be forwarded to the Progression and Awards Board. All information is treated as confidential and is made available only to the guidance (or named) tutor, administrative staff processing the claims, and the members of the PEC Sub-committee. You may, if you wish, submit a confidential statement direct to the chair of the PEC Sub-committee. You will be notified of the outcome of your claim by letter. The PEC process is distinct from the process for approval of late submission of work. In many cases the Student Support Team in B201 Ellison Building may grant extensions to cover cases where you are unable to submit work by a given deadline due to short illness etc. (see section 3.2.5 of this handbook and Appendix C). Where you have been given an extension and completed the work you should not then submit a PEC claim unless you feel that the circumstances affected the quality of the work produced. The PEC process is distinct from the process for registering as a special needs student. Where you have been granted extra time for your examinations or have a flexible deadline due to special needs you should not then submit a PEC claim unless you feel that the circumstances affected the quality of the work produced. 3.6 Attendance At Northumbria University attendance is monitored on all programmes. Attendance at all taught sessions is extremely important as research shows that attendance is a key factor in students successfully completing their programmes. Northumbria are committed to each students’ wellbeing and success, therefore it is our policy to monitor attendance and to contact students who have missed three consecutive taught sessions. If you receive a letter from the Student Support team then it is important that you respond to us to confirm the reason for your absence. Please note that in cases of continued unexplained absences it may be necessary to instigate formal attendance procedures as detailed in Section 8 of the Student Handbook of Regulations https:// www.northumbria.ac.uk/vc/leservteam/stud_reg_handbk/ research/?view=Standard The university is required to confirm attendance to a number of stakeholders: • Student Finance England (SFE): The student loans company requires regular confirmation of attendance in respect of students for which it pays tuition fees and provides funding • UK Visas & Immigration (UKVI): In order to maintain Highly Trusted Sponsor status the University is obliged to monitor attendance of international students. 3.6.1 Absence from Scheduled Classes Please inform the Student Support team of your absence as soon as you are able to, either by telephone or by email and out of courtesy advise your module tutor. If possible, ask someone who will be attending the classes to collect copies of hand outs etc for you. Absence report line: 0191 227 4722 Email: ee.studentsupport@northumbria.ac.uk If your absence is frequent or long term then you may wish to contact the Student Support team for advice on how we can assist you. Please keep a record of any evidence regarding your absences such as a medical certificate as this will be required should you require late approval or submit a personal extenuating circumstance application. The following are acceptable reasons for student non attendance • Serious illness (or that of a family member) • Hospital appointments • Bereavement following the death of a family member or close friend • Interviews (not an acceptable reason for missing examinations) Part-time work commitments are not acceptable reasons for non attendance for full-time students. Please note that an explained absence is not the same as a justified absence. An irregular attendance profile will be highlighted to your programme leader for follow up. Poor attendance records will be taken into consideration when references are requested. 3.6.2 Returning from an Absence As soon as you can, start attending classes again. Let you Guidance Tutor or Programme Leader know that you are attending classes again and arrange an appointment to see them if appropriate. Plan your work carefully, building in time to make up the learning you have missed, using Blackboard and help from other members of the group in the first instance. If you need help from class/tutors/module tutors then it is useful to email them first to explain what you need and arrange an appointment if necessary. 3.7 Blackboard The eLearning Portal, often referred to as Blackboard, is a virtual learning environment available on the University’s website. Having enrolled as a Northumbria student your Student ID will give you access to any of your modules that have a Blackboard site attached. You will find that most modules have such sites and they provide information on the module, links to other sites, announcements, quizzes, discussion rooms and other interactive services. You can also expect to find module plans, including assessment briefs and syllabus and module review information. When you first meet your module tutors they will be able to give you details of the site content. Blackboard also contains a full guide to Student Support and Wellbeing and Study Skills. To access Blackboard: From the Northumbria home page northumbria.ac.uk • Click on ‘Student Hub’ • Click on ‘eLearning Portal’ • Click on ‘Login Here’ • Enter your username and password The Blackboard Mobile Learn app is available free to all students. The app gives greater flexibility in method, time and location used to access the eLearning Portal. 2013/14 Student Guide Engineering and Environment Blackboard Mobile Learn is not intended to be a replacement for desktop / laptop computers, but provides convenient access into a number of areas within the eLearning Portal. The key features for staff and students are: • Push Notifications can be sent to your device when changes are made to eLearning Portal sites, including announcements, discussion contributions, content, grades or tests. To use any of these you will need to have notifications turned on for your device. This means you no longer need to login to see if new content has been added, you will be informed on your mobile device if you have enabled this to happen. • View content. You can view new content uploaded to your eLearning Portal sites with some content types available within the app, depending on the platform. Otherwise you can view content in your device’s web browser. • Participate in discussions. The Blackboard Mobile app provides a very easy way to view and contribute to discussions boards and blogs. • Set Favourites. You can set favourite module sites and organisations. To do this press the star on the course menu and the site will then appear in the ‘Favourites’ area. Online demonstrations of the app’s functionality can be viewed at: blackboard.com/Platforms/Mobile/Resources/Demos.aspx The app will work on iOS (iPod Touch, iPhone and iPad) devices, Android devices and BlackBerry devices. 15 2013/14 Student Guide 16 Engineering and Environment 4. Programme Management 4.1 Staffing and Management 4.2.2 Email and telephone You will meet a large number of academic, administrative and support staff throughout your studies. The majority of staff will be drawn from various subject groups within Engineering and Environment, however, if appropriate, we also draw upon subject specialists from other faculties and external consultants/advisors. Please ensure that we have up-to-date contact details for you (ideally your mobile phone number). If your details change during your time at Northumbria, please inform your Programme Administrator. We will contact you throughout the academic year with information and also your exam results. We may need to contact you at short notice (such as to inform you of a room change or a cancelled lecture) and while the telephone usually gives immediate access, email is used extensively throughout the University and is a very effective method of two-way communication between students and staff. You will also have been asked during enrolment to provide a next of kin contact number in case of emergencies. Again, please ensure you inform your Programme Administrator of any changes to these details. Staff and others from the wider University (such as the University Library and Student Support and Wellbeing) are here to help you get the most out of your programme. Your Programme Handbook introduces you to the roles of programme staff and their responsibilities, the Administrators and any other specific contacts for your programme. Each programme is lead by a Programme Leader who will be your first point of contact for any programme management issues. 4.1.1 External examiners In addition to various staff, the University employs external examiners in order to provide independent verification of the standards of the degrees that we award and to ensure that our assessment processes are fair. At least one external examiner will be appointed for your programme and will look at a sample of the work produced for assignments and examinations on your modules. Sometimes work will be sent to external examiners while on other occasions they will visit the University to look at work. Some external examiners may want to meet with you and other students in order to get a better feel for the programme and the assessment processes used. The sample of work to be seen by the external examiner is normally selected by the module tutor and will be representative of the range of work produced for that module. The number of pieces of work included in the sample depends upon the number of students on the module. You still receive feedback on your work and a copy of your work, even if your work is retained for a sample. 4.2 Communication A number of means of communication will be used by staff depending upon the information they wish to convey and the timing. Programme noticeboards, announcements on the eLearning Portal and email are frequently used. We also use a texting facility to inform you of urgent information such as timetable changes. 4.2.1 Notice Boards Where possible we will send information via email or Blackboard but in some cases we put relevant information on notice boards. You must check the notice boards regularly. The location of your notice boards will be provided during induction. Alternatively this information is available at the office. It is particularly important to check the notice boards at the start of the semester when timetable changes are more likely and towards the assessment period when important information such as exam rooms and pass lists will be displayed. The E-notice board outside G07 in Pandon Building and B201 in Ellison Building are used to display important information. You should automatically be allocated an email address by the University once you have enrolled. Remember that the Northumbria email address will be the one that is used to make contact with you so do make sure that you check it regularly, particularly if you also use a personal email account. Please also ensure that you delete unwanted emails from both your ‘inbox’ and your ‘deleted items’ box to prevent your email box from becoming full as this will prevent both the receipt and sending of any further emails. Email etiquette when communicating with University staff The University email service plays a vital role in supporting communications at Northumbria. Whether you are a new or experienced user of University email, it is important to be aware of the good practise and conventions that should underpin your use of this service. Emails are used by students for communicating about both social and academic issues; it is therefore easy to forget to adjust your writing style when you switch from addressing your friends to addressing academic/ other University staff. However, your relationship with University staff is essentially a professional one and it is important that the written style of your email correspondence reflects this. In light of the above, please adopt these simple points of good practise or ‘netiquette’ in your use of Northumbria University’s email service; • Remember that the laws of the land relating to written communication apply equally to email, including laws on defamation, copyright, obscenity, and fraud. • Be polite; before sending a message reread it to ensure there is nothing there that could be perceived as discourteous. If you TYPE IN CAPITALS for example, this would usually be perceived as shouting. • Make a good impression; your email may be seen by persons who don’t know you or the University, so ensure that what you write and how you write it gives a good impression. • ‘Textspeak’ (e.g. how r u?) is not appropriate when corresponding with University staff. • Pay attention to grammar and spelling. Use the spell check if necessary. • Be careful about how you express yourself. Use humour and sarcasm with care; you are much more likely to be misunderstood in an email than in person, as you are unable to use body language/vocal inflection to convey your meaning. • Remember that people other than the addressee may see your message, so think carefully before sending any sensitive or confidential information by email. 2013/14 Student Guide 17 Engineering and Environment • Check your University email regularly and reply promptly as your correspondents will assume that messages are reaching you. Your University email address will be used as a first point of contact by both academic and non-academic staff within the University. Following the guidelines above will help to ensure that your email correspondence with University staff is appropriate in style and tone and should also ensure that your meaning is communicated clearly, with minimal potential for misinterpretation. 4.2.3 Appointments We have an open door policy which means you can call in and talk to a member of staff when ever they are available in their office. However as academic staff teach on many modules/programmes it is advisable to make an appointment if you wish to be sure to see them. Occasionally you may be able to have an immediate appointment but don’t be disappointed if asked to return at a mutually convenient time. Please contact staff to cancel if you are unable to make the arranged appointment. Your Programme Leader normally allocates time during the week when he/she will be available; but please feel free to see them at any time if the situation is urgent. The Students Support team located in B201 Ellison Building are also available to deal with any queries (see section 1.3 of this handbook). They will usually be able to respond to any enquiry and if not, will be able to advise you where to go next. 4.2.4 Use of Website Discussion Forums and Online Social Networking Sites Modern communications technology offers individuals, wherever they are worldwide, the opportunity to exchange information and opinions, to get to know one another and to form communities. This is clearly a positive development, encouraging debate and better understanding between people. Well-known examples of this medium are provided via websites such as Facebook and Twitter. Students at Northumbria are encouraged to exchange information and to provide feedback on their experience here at the University, and there are a number of ways to do this. These include the Virtual Learning Platform Blackboard, course representatives, personal tutors, other student forums as well as through engagement in the National Student Survey. Used properly, social networking sites such as Facebook are a great way to find old friends, join interest groups and share information. However, all students who are studying at Northumbria University in Engineering and Environment should remember that anything posted on a social networking site is in the public domain. It is important for all individuals to be mindful of the effect that statements posted on any medium accessible by others, may have. Such statements could be in print or on the web, referring to the University, its students and/or staff. It may also be in the case of a placement experience, referring to any member of placement staff, or service user. Any statement posted onto a public forum must comply with both the University’s rules and regulations (section 3 of the University’s Handbook of Student Regulations and any other policies and procedures notified to you) and with civil or criminal law. Defamatory or damaging statements made about individuals or organisations may be subject to potential proceedings under the civil or criminal law and the University’s own regulations. The University’s advice to all its learning community is therefore to exercise sensible restraint when engaging in discussion or other types of exchange using these media. What may be considered to be letting off steam about a situation within a learning environment, a placement setting, or at work can potentially be read by someone who may take offence at the content of a posting. You should be aware that complaints from any person, either within or outside the University community, citing incidences of misconduct in this context, will have to be investigated through the available disciplinary procedures. In addition, such misconduct may be subject to action according to civil or criminal law. The World Wide Web is a wonderful resource for accessing information, for making friends, for engaging in debate and for entertainment. Like any other medium, it is important to use it sensibly and with respect to others. 4.3 Student Feedback and Representation 4.3.1 Feedback and Consultation As part of the University’s Quality Assurance policy, the views and opinions of students are an important and valued part of continuous improvement within programmes. Formally, we ask for feedback via Programme Committees, through Staff Student Liaison Committees and Student Reps and via surveys and questionnaires. Your Programme Committee and Staff Student Liaison Committee meets every semester. These consist of your programme management team, plus student representatives selected by the student group. The Committees consider all aspects of your programme and discusses actions for improvement where appropriate. They also provide you with an opportunity to tell us about your learning experience; including both positive and negative aspects, suggested solutions and/or improvements that you may like to make. Individual tutors and module tutors will be invited to attend the meetings where appropriate. The student representatives will be notified of the dates of the Programme Committee and will be encouraged to seek your views so that they can fully represent you and other students on your programme. You can expect to receive two types of feedback questionnaire: • Module Feedback Questionnaires – these ask your opinions related to each module of study. Your responses will help inform module tutors on any changes to make to the modules, as part of the yearly review process. • Programme Questionnaires – this asks your views on general issues related to the programme as a whole. Your programme is reviewed on a yearly basis and again the information you supply will provide a formal input to this. However, perhaps the most important form of feedback is informal – through discussions with tutors, administration staff and/or your Programme Leader. We welcome constructive feedback at any time about any aspect of your programme. If you have any issues regarding your programme, we hope that these can be addressed informally wherever possible. If the issue is related to a particular subject/module 2013/14 Student Guide Engineering and Environment then, in the first instance, you should raise this with the tutor or module tutor concerned. For general issues related to your programme or its management, you should discuss the matter with your Programme Leader. From time to time you may be asked to provide feedback about your programme and experiences as a student to people external to your programme as part of the quality management process at the University, e.g. for Periodic Reviews or for Institutional Audits. If your input to these processes is sought, you will be provided with further information explaining what is required and how your feedback will be used. 4.3.2 Student representative The Faculty and Northumbria Students’ Union work in partnership to support an effective system of course representation for students on all programmes – and both are very keen that students put themselves forward to take on this crucial role. Course Reps are key figures within the faculty and their course community, and have a real impact on decisions affecting students. Through their role they also build their communication and negotiation skills, and the Students’ Union provides them with training and support. To find out more, email su.coursereps@ northumbria.ac.uk or visit the Students’ Union website at www.mynsu. co.uk/reps. 18 2013/14 Student Guide 19 Engineering and Environment 5. University Support Services 5.1 Academic Services 5.1.3 Student Support and Wellbeing A range of services which will support you from your first days at Northumbria through to graduation and onto your next steps are available. Many of our services are nationally recognised and customer service accredited; our aim is to ensure you receive the best possible standard of service and that you have access to professional support and advice when you need it. We realise that alongside your academic life, you will be managing your day-to-day life, including money, living in a new city or country, and making new relationships and friendships and we are here to help you when you may feel you need some additional advice and support. Our services include: 5.1.1 Ask4Help Ask4Help is the starting point to enquire about any of our services. It enables you to place queries 24/7; To contact Ask4Help •email: ask4help@northumbria.ac.uk •telephone: 0191 227 4646 • or come and talk to us wherever you see the Ask4Help sign. 5.1.2 Careers and Employment Service We can help you to find part-time work while you study, fine tune your employability skills and guide you through your career choices from first year to beyond graduation. Services include: • Jobsonline – Register for email alerts and search for part-time work, including jobs on campus, volunteering opportunities and graduate jobs at northumbria.ac.uk/jobsonline • One-to-one support – Receive confidential and impartial advice through booked appointments or the daily Careers Clinics, additional sessions available for international students. • Careers Zone – Become better informed, get help in finding information on career planning, work experience, volunteering, finding employers, going into further study, working and studying abroad and applying for jobs. • Online via the website and the careers tab on the e-learning portal, including subject specific resources, streamed DVDs giving tips on interview skills and practice online psychometric testing. • Employer presentations and careers fairs organised throughout the year. See northumbria.ac.uk/careersevents or go to our Facebook pages. • Careers events on particular topics to help you find a graduate job, demonstrate your skills to employers, enhance your CV and market yourself effectively. Visit us: City Campus: Careers Zone, University Library Welfare and International, offering free, impartial and confidential advice, guidance and information on a wide range of issues including: student finance support and advice, immigration and visa support, health and wellbeing. For more information, visit: northumbria.ac.uk/ welfareandinternational Disability Support, providing advice, guidance and support to all disabled students. This includes students with dyslexia or dyspraxia, long-term medical conditions, sensory impairments or autism spectrum conditions. For more information, visit: northumbria.ac.uk/disabilities Counselling and Mental Health Support, offering a range of support services for students who need help when things just get a bit too much, including personal, emotional and mental health issues. For more information please visit: northumbria.ac.uk/ counsellingandmentalhealth Chaplaincy and Faith Advice offering pastoral and spiritual support to students of different faiths, philosophical beliefs and value systems. We also offer events and activities, such as lunches, trips and discussion groups. For more information and to view different prayer rooms and facilities across our campuses, please visit: northumbria.ac.uk/ chaplaincy Student Progress offering a web-based self-service portal to enable students to stay on course in the event of a change of circumstance such as requesting a course change or taking time out of University. For more information, please visit: northumbria.ac.uk/stayingoncourse CONTACT US At City Campus • Come to the Student Support and Wellbeing Centre, Ground Floor, Northumberland Building. The Centre is open 9.00am to 5.00pm (Monday to Friday) • Telephone us on 0191 227 4127 At Coach Lane Campus • Come to the Ask4Help desk in Coach Lane Library • Telephone us on 0191 215 6590 • northumbria.ac.uk/ssw facebook.com/nussw Coach Lane Campus: Library @nussw facebook.com/NUCareers @NUCareers 2013/14 Student Guide 20 Engineering and Environment 5.1.4 University Library Visit us: Our Library is here to support your learning throughout your time at Northumbria. Our professional staff, scholarly collections, and learning spaces, form a vital part of your learning experience. Our services include: City Campus Library (City Campus West), Law Practice Library (City Campus East) • 24/7. Our online services are always available wherever you are. City Campus Library is open and staffed 24/7 in term time and we offer extensive opening hours for all our libraries throughout the year. northumbria.ac.uk/library • Learning spaces. At the heart of every Northumbria campus, our libraries provide a range of study spaces and IT to suit every learning style including dedicated zones for group, quiet and silent study. PCs, wireless laptops, printers, scanners, specialist software, interactive whiteboards and other collaborative tools are available across our libraries. Refreshments are offered as part of our Learning Café and shop in the basement of City Campus Library and are nearby at Coach Lane and the Law Practice Library. • Library collection. Our extensive library collection encompasses both print and online resources, including over half a million print books and half a million electronic books available online so you can access them whenever or wherever you need. Fifty thousand electronic journals and over a hundred databases provide additional scholarly resources for your independent learning and project work. • Skills Plus and the Northumbria Skills Programme. Northumbria‘s Librarians ensure you have opportunities throughout your course to develop the study skills, information literacy and digital literacy you need to be successful. Our popular Northumbria Skills Programme and our online multimedia ‘SkillsPlus’ cover topics ranging from searching for information to writing essays and reports. www.northumbria.ac.uk/skillsplus • Disability Support. Our staff are here to help students with disabilities access Library services. If you would like a personal tour and introduction to the Library, or you experience any issues using our services please get in touch via Ask4Help. www.northumbria.ac.uk/ library-disabled-access Coach Lane Campus Library facebook.com/northumbriaunilibrary @nulibrary 5.1.5 Academic Registry This service provides the student portal, giving you the ability to interact with and maintain your student record throughout your time at Northumbria. This is the basis of our contact with you and it is essential you keep your personal details up to date. Services within the portal include areas for: • Enrolment. Before you commence study you will enrol online and upload your photograph for your Smartcard here, which is your proof of enrolment whilst at Northumbria. Every year you will re-enrol through the portal to re-confirm your details or amend as appropriate. • Online Option Selection. When this facility is made available to your course, you will choose your optional modules within the portal. • Your Courses holds the details such as start and end dates for your course and allows you to view online the modules you are taking. • Self Service letters. This provides you with the ability to request services such as Bank or Council Tax letters and a Confirmation of Enrolment letter. • Change of Circumstances. This provides the ability to interact with our Student Progress Team should you wish to change course, take a break from your studies or leave the University. • Part-time and Distance Learning Support. If you are enrolled on a part-time or distance learning course, our online services are designed so you can make the most of what the Library offers. Our dedicated Distance Learning service can also provide you with library resources via post.northumbria.ac.uk/ptdl • Your Details is where you maintain and update all your personal data such as contact details and your student support number (if applicable). You will also receive messages here if we are missing any of your data. Please make sure your home address is up to date as this is the address we will use for posting your final award certificate. • Your Feedback. As part of our commitment to customer service excellence we seek and value your feedback on everything we do. http://library.northumbria.ac.uk/yoursay-form • Congregation provides you with details about your graduation ceremony, and is where you will go to confirm your attendance and book tickets for the event at the appropriate time To access any of the above services go to the ‘MyInfo’ tab on MyNorthumbria. • Module Results. Once your results have been formally confirmed by the Exam Board and released by your Faculty, you will be able to view these online. To access this service, go to the ‘MyMarks’ tab on MyNorthumbria. 2013/14 Student Guide 21 Engineering and Environment 5.2 Northumbria Students’ Union The Students’ Union is run by students for students. A registered charity, the Union is independent of the University. It offers lots of different opportunities to make the most of your time at Northumbria at both City Campus (opposite the Library) and Coach Lane. For your course: Every course has at least one student representative, or course rep. Appointed at the start of the year, their role is to bring student views to University staff and work with them on improving the experience for everyone involved in that course. Course reps are trained and supported by the Students’ Union. It’s a good idea to get to know your course rep. You could even be rep for your course! Your programme leader can tell you more. The Students’ Union is also the place to go if you have problems with your course. Their specialist advice staff give independent help on matters to do with your academic studies; from submitting an appeal or complaint to supporting you if with personal circumstances that affect your studies to facing a charge of academic misconduct or student disciplinary. For your social life: The Students’ Union in both City and Coach Lane campus provides lots for students to do and make friends. It’s a place for students to meet for coffee and lunch between lectures, watch sports in HD and have fun with evening entertainments from gigs by well-known bands to student sessions for up and coming musicians. It is also the place to develop your hobbies and interests. With over 80 societies from snowsports and skydiving to computer games and writing, from political societies to international and faith societies, from history to organising trips around the UK. Whatever your interest, the Union has something for you. For your career: It may not seem like it now, but your time at Northumbria will go quickly, so it is important to make the most of it. Did you know 73% of employers would recruit a candidate with volunteering experience over one without? The Union has hundreds of volunteering opportunities all designed to improve your employability when you graduate. Don’t wait until your last year to build your C.V. For your rights: The Union is a student led organisation. Every March, you will have the chance to vote for next year’s Sabbatical Officers, the team of five students who lead the Union. The Officers work closely with the senior staff of University on everything from academic issues that affect lots of students such as hidden costs and bursaries to pushing for cheaper, healthier food on campus to campaigning for your safety in Newcastle. Who you elect in March 2015 will affect how the Union benefits you in 2015/16. To find out more about all of these you can (a) visit the website on mynsu.co.uk, (b) email them at su.enquiries@northumbria.ac.uk and (c) drop in and see them at City or Coach Lane campus. 2013/14 Student Guide 22 Engineering and Environment 5.3 Finance and Planning The Finance and planning Department have made the following arrangements in order to assist you with tuition fee payment advice. Finance and Planning Department Opening Times 8.30am – 5.00pm (Cash Office closes 4.00pm) Monday – Thursday 8.30am – 4.30pm (Cash Office closes 4.00pm) Friday Closed Saturday – Sunday 24 hour telephone assistance for students Student Finance Helpline 0191 227 4050 When you ring the Helpline you will be given a unique reference number for your query, with which you can track the progress at all stages; at the final stage you will also receive an emailed confirmation of the action taken. Or email the Student Finance Helpline: it.helpline@northumbria.ac.uk Automated Telephone Payment System (for the payment of tuition, accommodation and sport membership fees) The brochure ‘Important Finance Information For All Students 2014/15’ provides brief details of tuition fee levels, scholarships, payment terms etc. and can be accessed at northumbria.ac.uk/sd/central/finance/ stud_inf/?view=Standard 5.3.1 Letter of Sponsorship If you are being sponsored for your fees, then the University requires a sponsor letter to confirm your sponsorship status. This needs to be on the Company’s/Sponsor’s letterhead. The following information must be included in the letter: 0191 215 6555 This letter can be sent to the University as a scanned email attachment to it.helpline@northumbria.ac.uk This can also be faxed over on 0191 227 4464. Students can hand this in person to the Finance Department at Sutherland Building or at their respective Student offices as well. Please note that it is your responsibility to hand in a sponsor letter in time. If the University does not receive a sponsor letter, the student will be invoiced and would be held liable for paying the fees. 1. Student Number 5.3.2 Problems with Payment of Tuition Fees 2. Student Name Please note that should you experience any problems with the payment of your tuition fees you are encouraged to seek advice from the University Student Welfare Advisors based in the Student Support and Wellbeing Team and to also contact the Finance and Planning Team as soon as you can to avoid the implementation of the exclusion process. Please refer to the Student Handbook of Regulations, Section 13, Credit Control and Debt Management. 3. The amount or the percentage of the sponsorship. 4. The academic year the sponsorship applies to. 5. Relevant contact person and their email address in the company. 6. Any purchase order or reference that the sponsor would like to be quoted by the University when we request for payment. 7. A VAT Registration Number if the company has one, if not, this must be stated in the letter. 8. A Purchase Order number must be quoted by your company in order for us to validate the sponsor letter. northumbria.ac.uk/studentregs 2013/14 Student Guide 23 Engineering and Environment 5.4 ESAP (English Language for Specific Academic Purposes) The ESAP programme is an in-sessional academic study skills programme designed to help International students who are on academic courses at Northumbria and whose first language is not English – even if their English level is already very high. It is designed to help develop their literacy and professional communications skills – particularly writing assignments, dissertations and also project presentation work Examples of ESAP Seminar topics include: • Academic style and conventions • Understanding assignment briefs • How to use source material effectively – in text citation and writing reference • How to avoid plagiarism AND gain credit by quoting, paraphrasing and summarising correctly • The planning and structuring of an assignment/ literature review or dissertation • How to present effective presentations – with group and tutor feedback • Becoming part of the academic community here in Newcastle and Northumbria ASk Tutor Paul Milburn Office Lipman 001 Emailpaul.milburn@northumbria.ac.uk ASk Tutor Chris Middleton Office Lipman 002 Emailchris.middleton@northumbria.ac.uk ASk Tutor Deborah Burns Office Lipman 010 Emaild.burns@northumbria.ac.uk ASk Tutor Chris Reed Office Lipman 001 Emailc.reed@northumbria.ac.uk 2013/14 Student Guide 24 Engineering and Environment Appendix A: Glossary of Common Terms & Phrases ARNA Assessment Regulations for Northumbria Awards. These are the assessment procedures and regulations that will govern your study. Blackboard/ eLearning Portal Electronic learning system, known by both names. Modules are supported by Blackboard (Bb) and this forms an integral part of your module study. Deferral If you miss a component of assessment as a result of Personal Extenuating Circumstances, you may be offered the opportunity to have a first attempt at the assessment for the module. EB; Ellison Building PB; Pandon Building These are the two main buildings for Faculty of Engineering and Environment. Some of your teaching may take place here. Ellison Building room numbers are prefaced by the building abbreviation, EB, then the Block, with the first number denoting the floor – e.g. EBA104 is on the first floor of A block in Ellison Building. Pandon rooms are prefaced by PB with the first number denoting the floor. Jan Start The academic year for most degree courses runs from September to August (‘Sept start’). However, some degrees, normally postgraduate, run from January to December and are known as ‘Jan start’. MEB (Module Examination Board) Module Examination Board where results for individual modules are considered. Module An individual unit of study with its own module code, curriculum, learning outcomes, teaching and learning methods and assessment. Each module counts as a number of credits (10, 20, etc.) towards the total number of credits required for the final award. Each module has its own code consisting of letters and numbers e.g. GE0177 NU Northumbria University PAB (Progression and Awards Board) The Progression and Awards Board considers student results profiles and determines classification of awards and progressions to the next year. PEC (Personal Extenuating Circumstances) Students who are unable to undertake assessments or who feel their performance has been affected by illness or other personal circumstances can submit a Personal Extenuating Circumstance claim (however, evidence must be provided in all cases to demonstrate how you have been affected). TEC (Technical Extenuating Circumstance) For example, if the computer/s break down when undertaking an examination; or if a fire alarm goes off during an exam, then a Technical Extenuating Circumstances claim (TEC) can be submitted. Generally TECs are used when a group of students are affected. Referral If you fail a module you will be given an opportunity (as long as your performance in other areas of your programme is good enough) to undertake further assessment in order to make good that module. Programme Programme is the title used to describe the degree you are studying. Each programme has a code number e.g. ACH1. You may need to refer to this on various official University documents. 2013/14 Student Guide 25 Engineering and Environment Appendix B: Map of City Campus 15 27 San al Centr et 10 33 13 31 4 e Str 8 r na lco Fa d Roa be um ) 167 (M way A 20 d rlan 11 21 Motor 29 22 36 l Co 32 ge le et re St 2 35 25 rth No 7 16 30 23 3 6 34 ce ’s Pla To Haymarket Metro Station 38 14 oad rd R dyfo ry a St M 26 et tre yS Da 28 39 9 e lac nP iso Ell 19 1 37 24 18 17 5 d oa D tR an ur 12 To Monument Metro Station eet ge Str rid New B Manors Metro Station Reception/Information Centre Parking Cycle Parking Bus Stop (Free Bus) Public Bus Café Key 1 2 3 4 5 6 7 8 9 10 11 12 13 14 21 & 22 Ellison Place Campus Services Burt Hall Camden Court Clapham House Claude Gibb Hall Drill Hall Ellison Building Ellison Terrace Northumbria Nursery Glenamara House Hadrian House Health Centre Library 15 Lipman Building 16 Lovaine Halls and Flats 17 Business and Law Building 18Newcastle Unitarian Church (Durant and Turner Halls) 19 Nixon Hall 20 Northumberland Building 21 Pandon Building 22 Rutherford Hall 23 St James’ Church 24 Design Building 25 Sport Central 26 Squires Annexe inc. Gallery North Project Space 27 Squires Building inc. Gallery North 28 Squires Workshops 29Student Support and Wellbeing Centre 30 Students’ Union 31 Sutherland Building 32 Sutherland House (Security) 33 Trinity Building 34 University Gallery and Baring Wing 35 Victoria Hall 36 Wynne-Jones Building inc. Chaplaincy and Faith Advice Centre 37 Mea House 38 Muslim Prayer Facility 39 Sandyford Building (Newcastle College) 2013/14 Student Guide 26 Engineering and Environment Appendix C: Late Submission Process Notes: If you are unable to meet the set deadline for your assessment you may apply for an extension via our Late Submissions Process. Please note that a late submission will only be granted when the criteria below are met and supporting evidence is received. Instances 1: One-week extension (2 weeks for project/dissertation) • You identify that you will be unable to meet the set deadline for your assessment and that a short-term extension would allow you to complete the piece of work. • An extension request form can be obtained from the Student Support Team in B201 Ellison Building which is completed and submitted with the appropriate evidence to support your claim at least 24 hours before the assignment due date and time. • The form is reviewed and matched to the instances noted below and an appropriate extension is either granted or you are referred to your Year Tutor or Programme Leader for further guidance. Please note: Your Module Leader, Year Tutor and Programme Leader will be informed of your new submission date. • Your assessment is completed and submitted on the new agreed date and time. • Undergraduate Dissertation/Project Late Submission requests will be authorised by Tutors • Postgraduate Dissertation/Project Late Submission requests will be authorised by subject administrators. • Short-term medical problem with supporting evidence. • Compassionate grounds affecting only this submission with supporting appropriate evidence. • Employment commitments (part-time students only) with supporting evidence. • Disability or on-going special needs which carry a recommendation of flexible deadlines for assessed work (student must be listed on the Student Support and Wellbeing Disability register, which will be checked by Office Staff ). Instances 2: 24 hour extension (48 hour for project/dissertation) • IT-related problems (not printers) which are the fault of the University with supporting evidence. Instances 3: Longer term extensions would be referred to your Year Tutor/Programme Leader for guidance (refer to Programme Leader/1st or 2nd marker for project/dissertation) • Disability or on-going special needs which carry a recommendation of flexible deadlines for assessed work (student must be listed on the Student Support and Wellbeing Disability register, which will be checked by Office Staff ). • A long-term/major illness or personal issues which requires tutor guidance. 2013/14 Student Guide Engineering and Environment Appendix D 27 2013/14 Student Guide Engineering and Environment 28