Monitor LCD/LED
THREE-YEAR LIMITED WARRANTY
Manufacturer warrants this product against defects in material or workmanship
for the original purchaser of the product with the following conditions:
1. Obtaining Warranty Support: Listed below is the contact detail of V7 Technical Support Center. In order to obtain warranty support on
the customer device, we request the customer to have the following information available for our agents:
• Proof-of-Purchase
• Serial Number
• Problem Description
Though most of the issues are resolved over the phone, if the agent determines the customer’s unit has hardware failure, the
agent will authorize a repair / replacement and direct the customer to the nearest Service Center as per terms described below.
V7 Technical Support
Telephone:
Hours of Operation:
1-800-289-9686
8:30 am – 8:00pm (Eastern)
Monday – Friday, excluding Holidays
2.
Warranty Period: “The three-Year Limited
Manufacturer’s Warranty” covers this product against
defects in materials or workmanship from the date of
purchase by the original consumer for a period of three (3)
year for parts and labor.
3.
Service(s): If the product fails under normal use due to an
electronic component failure within the warranty period,
the consumer may be responsible for the cost of shipping
the product to an authorized service center and V7 will
return shipment. Manufacturer will repair or replace the
defective item with a new or factory rebuilt replacement at
Manufacturer’s discretion. The warranty will be equal to
the remainder of the original limited warranty period on the
original product or for 90 days after the date of repair /
replacement, whichever is longer. All services must be
performed by an Authorized Service Center. All replaced
parts will be the property of Manufacturer.
4.
5.
Coverage: Manufacturer's liability under this limited
warranty shall in no event exceed the cost of authorized
repairs, replacement with a similar monitor product,
reimbursement for authorized repairs or replacement, or the
original cost of the product at the time of purchase,
whichever is less.
to repairs or replacement necessitated by any cause
beyond the control of the Manufacturer including, but
not limited to, any malfunction, defects or failures
which in the opinion of Manufacturer were caused by
or resulting from unauthorized service or parts,
improper maintenance, operation contrary to furnished
instructions, shipping or transit accidents, modification
or repair by the user, abuse, misuse, neglect, accident,
fire, flood, or other acts of God, incorrect line voltage
or normal wear and tear, including, without limitation,
dropped pixel problems and geometric distortion. This
limited warranty does not apply to damage that occurs
during unpacking, setup, or installation; removal of the
product for repair; reinstallation of the product after
repair, or shipping cost of the product for any purpose.
•
This warranty is valid in the continental United States
of America and Canada*.
•
Proof of purchase in the form of a bill of sale, invoice
or sales receipt, which is evidence that the unit is
within the warranty period, must be presented to obtain
warranty service.
•
This warranty is invalid if the factory applied serial
number has been altered or removed from the product.
Exclusions: This limited warranty does not cover the repair
of cracked, scratched, broken or modified plastic or other
cosmetic damage; parts that have been altered, defaced or
removed; or LCD/LED scratches. Also, it does not apply
There are no other expressed warranties, whether written or oral, other than this printed limited warranty. All implied warranties,
including without limitation the implied warranties or merchantability or fitness for a particular purpose, are limited to the durations of
this limited warranty. In no event shall V7 be liable for incidental or consequential damages of any nature whatsoever, including but
not limited to lost profit or commercial loss, to the full extent those damages can be disclaimed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damage, or limitation of the duration of implied warranties, so
the preceding limitations or exclusions may not apply to all purchasers. This warranty gives the original purchaser specific legal rights, and you
may also have other rights, which may vary from state to state.
*Note: Consumer(s) in States of Alaska and Hawaii of USA and in Yukon, Northwest Territories, and Northern Quebec/Labrador Provinces of Canada are
responsible for the cost of transport of the defective product to and from a V7 Service Center.
WCNAxx1207-3YR