IMPORTANT NOTICE
WE’RE DRIVEN TO SERVE YOU BETTER…
At IWS, we’ve built our success on a commitment to you, the
credit union member and your needs. We offer you a variety
of comprehensive and flexible warranty programs, otherwise
known as Vehicle Service Agreements (VSAs) in most states,
or Mechanical Breakdown Insurance (MBIs) in other states.
This commitment has driven us to become the most innovative,
progressive and respected company in our field.
*This brochure is not a contract. Due to size limitations, only a general
summary of the vehicle service contract plan is provided. Replacement
components/parts may include the use of remanufactured or like kind and
quality parts. For detailed information, refer to the Terms & Conditions of the
IWS Vehicle Service Agreement.
** For feature pertaining to KeyGuard & Business Use, see terms
and conditions.
MECHANICAL PROTECTION PROGRAM
VEHICLE SERVICE AGREEMENT
New and Eligible
Pre-Owned Vehicles
The obligations under this contract are insured by a policy of
insurance issued by American Bankers Insurance Company of
Florida in all states except Minnesota, which is insured by American
Reliable Insurance Company, 11222 Quail Roost Drive, Miami, FL
33157. Once again, IWS has furthered its commitment to credit
unions by giving you the confidence of knowing you are protected
by a leader in the insurance industry.
As a leading provider of Vehicle Service Agreement programs to
credit unions nationwide, only IWS can offer you peace of mind in
your choice of protection plans. That means no matter which plan
you choose, from our most affordable to our most comprehensive,
whether for a new or eligible pre-owned vehicle, you’ll get the
additional security of knowing you have chosen one of the finest
protection plans available.
Administrated by:
5901 Broken Sound Parkway, NW
Suite 400
Boca Raton, Florida 33487
Toll Free: 800.333.3028
Claims Service Center (Toll Free): 866.888.2085
Tel: 561.981.7000 • Fax: 561.981.7048
Website: www.iwsgroup.com
Florida License
#60076
PP040110
FEATURES
• Low deductible
• Towing $100 (max per claim)
• Car rental (up to 10 days) $500
• Nationwide protection
• Convenient access to services via toll-free number
• Travel Expenses $100 per day up to $300 trip interruption
• Increased vehicle resale value
• Roadside Assistance - $80 per incident
within 72 hour period
• NEW Accidental Loss Refund – optional coverage
to protect against collision or acts of God only
• NEW KeyGuard – optional coverage for
key/transponder replacement
• NEW Business Use – coverage for eligible business
uses (surcharge applies)**
REMEMBER, A FACTORY WARRANTY IS NOT ENOUGH!
Most major repairs occur after the manufacturer’s warranty expires.
Borrowers are keeping their cars longer and repair costs keep rising.
WHY PURCHASE EXTENDED COVERAGE?
Your credit union may be willing to finance 100% of the cost at a low
interest rate to help you afford this valuable protection. Pre-owned car
buyers look more favorably upon a vehicle that comes with coverage.
It represents a vehicle that has likely been well maintained by its owner.
Should the buyer decline the option to purchase your coverage, you
can cancel and apply for a pro-rata refund.
CREDIT UNION MEMBERS CAN SAVE UP TO 50%!
• The cost of this top of the line coverage may be included in
your credit union auto loan for just pennies per day.
• Your car’s resale value immediately increases with
transferable coverage.
• 60 day money back guarantee.
IWS is dedicated to bringing you the most comprehensive
coverage and service in the industry. IWS PREMIER PLATINUM
COVERAGE (Named Exclusion Coverage) for new cars and
eligible pre-owned cars provides for repairs on all parts of the
vehicle except specifically excluded failures such as, but not limited
to the following.*
• Pre-existing conditions, any failures resulting from continued
operation, physical damage, contamination of fluids, coolants
or lubricants, rust, corrosion, carbon, varnish, engine sludge or
foreign material, lack of lube, abuse and lack of maintenance.
• Maintenance services and parts described in the
“Manufacturer’s Requirements” section.
ACCIDENTAL LOSS REFUND – Refunds the full Contract
purchase price of this Agreement, up to $2,000.00 or actual
value of Vehicle whichever is less, if said Vehicle is considered a
Total Loss by an Automobile Insurance provider due to COLLISION
OR ACTS OF GOD ONLY.
OPTIONAL COVERAGE
• Other normal maintenance services and adjustments or cleaning
including but not limited to tune-ups, pcv valve, alignments, wheel
balancing, filters, lubricants, engine coolant, fluids, spark/glow
plugs, brake pads, linings and shoes, belts, hoses, wiper blades,
air conditioning recharge, manual clutch disc lining.
KEYGUARD - In the event Contract holder’s key is lost, stolen or
destroyed IWS will pay for a replacement key in the amount of and
not to exceed, $500 per year for Tier 1 vehicles or $900 per year
for Tier 2 vehicles.**
• Glass, lenses, sealed beams, light bulbs, tires, hub caps, trim
moldings, clutch assembly such as but not limited to: clutch disc;
pressure plate; throw out bearing, bright metal, upholstery, paint,
exhaust system including the catalytic converter, brake rotors
and drums, shock absorbers, batteries, airbags, carburetors.
Any physical damage or body parts. Outside door handles,
waterleaks, weatherstrips, rust, wind, noise, squeaks or rattles,
carpet, convertible or vinyl tops, rims.
• Aftermarket parts or accessories not produced or approved
by the Vehicle manufacturer such as, but not limited to,
wheels /wheel covers, sunroofs, stereo systems, air
conditioning systems, alarm systems, electronic
equipment including but not limited to, CB
radios, TV’s, video cassette players,
GPS navigational electronic
equipment and cellular
telephones.
AIR CONDITIONING
STEERING
TRANSMISSION
ELECTRONICS
FUEL
INJECTION
COOLING SYSTEM
ENGINE COMPONENTS
BRAKING SYSTEM
SUSPENSION