TECHNICAL SERVICES MANAGER
JOB DESCRIPTION
Overall Purpose
To manage and organise the School’s planned maintenance and reactive repairs programmes for
all School premises.
Summary of the role / Person Specification
This role will take daily responsibility for the management of the reactive repair and planned
maintenance programmes across all 5 school sites as well as the new boarding house which is
currently undergoing extensive refurbishment ready for 2015/2016.
You will be qualified and/or have substantial experience of a relevant building trade e.g. electrical,
mechanical engineering, plumbing, drainage, construction, painting and decorating etc. Leading a
team of three and managing specialist contractors, you will be able to demonstrate strong
organisational skills to lead, plan and delegate all of the departments work and be willing to take
a hands-on approach to the maintenance and repairs. A major part of this role will be focused on
up-skilling the team in order to reduce the number of contractors used.
Contract Terms
Salary
£36,000 - £40,000 per annum, depending on experience
Location
White Lodge, Richmond Park, Richmond, Surrey TW10 5HR
Hours
35 per week with one hour break for lunch, Monday to Friday, although some
flexibility will be required from time to time to cover emergency call-out and certain
duties. There may be a need for occasional attendance during evenings and at
weekends for important events requiring technical support, with time off granted in
lieu of any additional hours worked.
Holidays
30 days per annum
Other
Whilst not a contractual commitment, staff at White Lodge currently benefit from free
meals in the Dining Hall and a scheduled minibus service to/from local stations.
Reporting to:
Chief Operating Officer
Line Manages:
3 x Technical Services Engineers and contracted staff as required
Budgetary Responsibility:
Circa £750,000 per annum
Registered address: 46 Floral Street  Covent Garden  London WC2E 9DA
Registered charity no: 214364
AW/EG May 2014
www.royalballetschool.co.uk
Page 1 of 3
Safeguarding Duties and Responsibilities
The School is committed to safeguarding and promoting the welfare of children and young people
and expects all staff and volunteers to share this commitment. The following duties are expected
of all staff:
 proactively ensuring the effective implementation of Child Protection and other related
policies
 ensuring full compliance with all relevant statutory regulations such as ISI and NMS as
well as all school policies, Health & Safety regulations etc.
 communicating effectively with all relevant stakeholders including colleagues, students,
parents and outside agencies as appropriate.
Main Duties (This list should be seen as illustrative rather than prescriptive).
 Devise the annual planned maintenance programme and schedule of works
 Schedule and delegate reactive repairs as required
 Manage and administer annual repair and maintenance contracts e.g. lifts, electrical testing,
mechanical and electrical equipment, water supply testing etc.
 Maintain and monitor the Planned Maintenance Condition Survey prepared by the School’s
external consultants
 Manage the in-house team monitoring their work, setting targets, carrying out regular
appraisals and reviewing training and development needs
 Build a skilled team in order to reduce the number of contactors used
 Prepare specifications and tender / quotation documentation as required for works
 Prepare and regularly review a list of approved contractors for specialist, responsive or
emergency maintenance and repair works
 Arrange for emergency cover / callout arrangements during term time
 Ensure that the grounds of all School properties are maintained in a tidy and good condition
 Liaise with the Support Services team over scheduling of works, security and access
 Ensure that all contractors are engaged and managed on site in full compliance with the
School’s Child Protection policies
 Member of the Health & Safety Committee and ensure that all aspects of the team’s activities
comply with H&S regulations
 Attend Continuing Professional Development training / INSET
 Any other duties as may reasonably be required and that fall within the scope and range of
the job.
Essential Criteria
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A qualification in a building trade or in electrical / mechanical services or substantial
experience (approx. 10 years’) in a building or site management role
Confident with IT, able to use Microsoft Office products and prepare budgets using Excel
Excellent verbal and written communication and customer service skills
Strong leadership skills, able to motivate and develop the team
Line management or experience in a supervisory role
Experience of negotiating technical services contracts and tendering work
Familiar with managing contractors
Knowledge of budget management and reporting
Flexible attitude towards duties and working patterns in order to fulfill the requirements of
the role
Empathy with and a commitment to the aims and ethos of the School.
Registered address: 46 Floral Street  Covent Garden  London WC2E 9DA
Registered charity no: 214364
AW/EG May 2014
www.royalballetschool.co.uk
Page 2 of 3
Desirable Criteria
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Experience of working in a School environment or with young people
Experience of historic and listed buildings.
An interest in or empathy with the arts.
Note: This Job Description reflects the current situation. It does not preclude change or
development that might be required in the future.
Registered address: 46 Floral Street  Covent Garden  London WC2E 9DA
Registered charity no: 214364
AW/EG May 2014
www.royalballetschool.co.uk
Page 3 of 3