a guide
to your
tELSTRA t-hub 2
handset
®
LET’S GET THIS
SHOW ON THE ROAD
This guide will help you get started as quickly and
easily as possible. It’ll show you helpful things
like how to register your new handset and how to
manage your contacts.
1
what’s
inside
04 Let’s get started
07 Placement of your handset
10 Registering your handset
14 A closer look at the handset
21 Managing your handset contacts
2
Charging the T-Hub® 2
Handset Battery
• Remove handset back cover
• Insert batteries in handset and replace the cover
• Place the handset into the handset dock and connect
the dock to mains power using the power supply
provided. Turn the handset on by pressing and holding
down the power key
Handy Hint
We recommend that you first charge the handset
overnight, to get optimum battery performance.
3
Let’s get
started
To start setting up your new handset, we first need to check
if you have a T-Gateway™ or a T-Hub® 2 Base Station.
T-Hub® 2 Base Station
If you have a device that looks
like this, refer to Option (1)
T-Gateway™
If you have a device that looks
like this, refer to Option (2)
4
Option (1):
Customers without a T-Gateway™
Choose this option if you have:
•An ADSL broadband service
(with any Wi-Fi modem other than a T-Gateway™ –
such as a Home Network Gateway or other Wi-Fi modem)
•A Cable broadband service
(with a Home Network Gateway or other Wi-Fi modem)
•An NBN broadband service
(with any Wi-Fi modem other than a T-Gateway™ –
such as a Home Network Gateway or other Wi-Fi modem)
Before we start setting up your new handset,
make sure that:
•The base station is turned on
•No more than four T-Hub® 2 Handsets or Tablets are
already registered to your base station
5
Option (2):
Customers with a T-Gateway™
Choose this option if you have:
•Purchased a T-Gateway™ with your
ADSL broadband service, or
•Purchased a T-Gateway™ with your
NBN broadband service
The T-Gateway™ has a built-in base station
that we will use to connect your new handset.
B
efore we start setting up your new handset,
make sure that:
•Your T-Gateway™ is turned on
•No more than four T-Hub® 2 Handsets or Tablets
are already registered to your T-Gateway™
6
placement of
your handseT
You can choose to place your new handset anywhere in
your home – either docked together with your base station
or T-Gateway™ – or in another location of your choice.
The advantage of docking your handset with your base
station or T-Gateway™ is that you only need one power
supply (which saves on clutter).
If you want to place your new handset separately to your
base station or T-Gateway™ – simply choose a location
for your handset dock near any power point, and plug it in.
Otherwise if you want to dock your new handset together
with your base station or T-Gateway™, choose from the
following options.
Important Note
Care should be taken when using the handset when it
has been left off the handset dock. The handset includes
a magnetic coupling feature in the receiver for use with
hearing aids and, as a result, may also pick up and retain
small pins and staples and other small magnetic items
near the receiver.
7
Option (1):
Customers without a T-Gateway™
•Remove the plastic cover from the bottom of the base station by pulling it towards you.
•Push the handset dock into the cavity at the bottom of the
base station – it should click into place.
•To remove, press down on the lever under the handset dock
and pull it away from the base station.
8
Option (2):
Customers with a T-Gateway™
•Remove the plastic cover from the bottom of the
T-Gateway™ by pulling it towards you.
•Push the handset dock into the cavity at the bottom of
the T-Gateway™ – it should click into place.
•To remove, press down on the lever under the handset
dock and pull it away from the T-Gateway™
9
Registering
your handset
Before you can make a call, the handset needs to
be “registered” or "paired" with the base station or
T-Gateway™. Choose the appropriate option below.
Option (1):
Customers without a T-Gateway™
1) W
hen your handset powers up, it will ask you to register
the handset – select “Register handset”, and press OK.
2) Y
our handset will then prompt you to prepare the base
station for registration.
3) O
n the base station, press and hold down the Page button
for 3 seconds, until the LED light is flashing blue.
10
DECT page button
4) O
n the handset, press OK to start registration –
this may take up to 20 seconds to complete.
5) A
fter 20 seconds, the display will read ‘handset
registered’. An antenna symbol should now appear
on the top left hand side of the handset screen.
6) T
o test that you have dial tone, press the green
Call button on the handset.
11
Option (2):
Customers with a T-Gateway™
1)When your handset powers up, it will ask you to register
the handset – select “Register handset”, and press OK.
2)Your handset will then prompt you to prepare the
base station for registration (which in your case,
is the T-Gateway™).
3)On the back of the T-Gateway™, press the white DECT
button for 3 seconds. The DECT LED on the front of the
T-Gateway™ should now flash orange.
12
WPS button
DECT button
4) O
n the handset, press OK to start registration –
this may take up to 60 seconds to complete.
5)After 60 seconds, the display will read "handset
registered". An antenna symbol should now appear
on the top left hand side of the handset screen.
13
A CLOSER LOOK
AT THE HANDSET
1
2
3
4
5
6
7
8
9
10
11
14
1 LED Indicator
LED INDICATOR
HANDSET STATUS
Solid green
Batteries near to fully charged.
Flashing green
on dock
Batteries charging.
Flashing blue
You are receiving an
internal or external call.
You have one or more
missed calls.
You have one or more
voice mails pending.
You are receiving a
software update.
Solid red off dock
Low charge.
Flashing red on dock
Low charge,
batteries charging.
Very low charge, batteries
need charging.
Flashing red off dock
FEATURE
15
The LED indicator shows the
status of the handset.
DESCRIPTION
2 Volume control
• To control the volume of the
speaker on your handset.
•During a call use the Up/Down
key to increase the volume of
caller’s voice.
3 Left soft key
•To select the option shown
above it in the display.
4 Right soft key
•To select the option shown
above it in the display.
5
OK/Select
button
• To confirm or select.
• From standby, to display new event
messages on the display.
Up
• To scroll up through menus/lists.
• From standby, to open the Dialled
calls list.
• During a call, to increase the volume
of the callers voice.
Down
• To scroll down through menus/lists.
• From standby, to open the All calls list.
• During a call, to decrease the volume
of the callers voice.
Left
• To scroll left through menus/fields.
Right
• To scroll right through menus/fields.
6
End/Power
button
• To end a call.
• To exit a menu.
•W
hen holding, to switch the
handset off or on.
7 Call button
• To make or receive a call.
•D
uring a call, to switch to and from
handsfree mode.
8 Keypad
• To enter numbers/letters.
9 Voicemail
•H
old this button down for at least two
seconds to check your Voicemail.
ress this button to make an internal
10 Internal calls • P
call to another handset registered to
the same base station.
11 Recall
•P
ress and hold this button to switch
to an incoming call (if Call Waiting is
activated on your phone service).
16
making calls
• Use keypad to dial number or select from Contact List.
• Press the green Call button to make a call.
• To access contacts use scroll keys to select Contacts
icon and press OK. Scroll through Contact List and
press Call button to call or press OK to select from a
list of numbers.
receiving calls
• When you receive a call both the tablet and
handset will ring.
• To answer an incoming call on your handset
press the Call key.
• To turn the handset ringtone on or off,
hold down the # key.
17
USING HANDSET FUNCTIONS
Missed call
indicator
Contacts
New voicemail
indicator
Voicemail
Call log
Settings
Contacts
You can add, delete and view contacts by selecting the
Contacts icon using the scroll keys and the enter button
on the handset.
From here you can view contacts shared between the
handset and other T-Hub® 2 devices registered to the
same base station or T-Gateway™. Use the arrow keys
to scroll through the Contact List.
•To view the contact details simply select a contact and
press the “OK” button.
•To add a contact select “Options” and then the
“Add contact” menu item.
18
Call Log
The Call Log details the list of calls that you have
made, received and missed.
•To access recent calling history on your handset,
select the Call Log icon using the arrow keys and
the enter button .
•If you have missed a call, a small dot will appear on
the Call Log icon. Once the missed call details have
been viewed in the Call Log, the indicator
will disappear.
•To call a number from the Call Log list, highlight a
name/number using the Up/Down scroll keys and
press the Call key to call.
19
VOICEMAIL
• A small dot will be displayed on the Voicemail icon to
indicate you have new messages.
• By selecting the Voicemail icon this will call
MessageBank® or Telstra Home Messages 101®,
depending on the service you have activated.
•F
ollow the voice prompts to manage and listen to your
messages.
•Y
ou can also access Voicemail by holding down the ‘1’
key for 3 seconds.
Important Note
Voicemail will only work if you have MessageBank® or
Telstra Home Messages 101® activated on your service.
To activate contact Telstra on 13 2200.
Handy Hint
You can also access Voicemail on the tablet which provides
a visual display of all messages.
settings
Use the Settings function to adjust the following settings:
•Sound • Display • Time • Call Features • System
20
MANAGING YOUR
HANDSET CONTACTS
You can add, remove or edit contacts from your T-Hub® 2
Tablet or Handset.
When contacts are added or edited on the handset they
will automatically update on any tablets and handsets
registered to your base station or T-Gateway™.
ADD CONTACTS TO HANdSET
•Select the Contacts icon on the handset
•Select Options using the left soft key
•Select Add Contact
•Enter contact details. You can use the up and down keys
to scroll between fields.
•Select Save using the left soft key
•Your contact has now been saved and is available on all
T-Hub® 2 Tablets and Handsets registered to your base
station or T-Gateway™.
For step by step instructions on copying contacts onto
your handset, refer to the T-Hub 2™ FAQs available online
at telstra.com.au/thub
Important Note
The T-Hub® 2 Tablet and Handset require electricity to
work. During power failure you will not be able to make any
telephone calls. Alternative arrangements should be made
to access emergency services in times of power failure.
21
™ and ® are trade marks and registered trade marks of
Telstra Corporation Limited, ABN 33 051 775 556.
22
for more information:
CALL 1300 136 841
VISIT telstra.com/thub
VISIT A TELSTRA STORE