Hearing Accessibility
Recognizing the critical need for millions of older workers and people with disabilities to have access to
connectivity solutions in order to fully participant and maintain gainful employment in this digital age,
BullsEye endeavors to implement universal design principles to make communications services and
products accessible to and usable by individuals with disabilities, consistent with applicable laws such as
§255 and §713 of the Telecommunications Act of 1996, §508 of the Rehabilitation Act, and the
Americans with Disabilities Act (ADA).
BullsEye VoIP IP Phone Models & Headset and Hearing Aid Compatibility
Polycom Soundpoint IP 335:
Dedicated RJ-9 headset port
Compliant with ADA Section 508 Recommendations: Subpart B 1194.23
(all)
Hearing Aid Compatible (HAC) handset for magnetic coupling to TIA
504-A and ITU P.370 standards
Compatible with commercially available TTY adapter equipment
Polycom Soundpoint IP 550:
Compliant with ADA Section 508 Recommendations: Subpart B 1194.23
(all)
Hearing Aid Compatible (HAC) handset for magnetic coupling to
approved HAC hearing aids
Compatibility with commercially-available TTY adapter equipment
Polycom Soundpoint IP 650:
Dedicated RJ-9 headset port Amplified headsets are recommended
Compliant with ADA Section 508 Recommendations: Subpart 1194.23
(all)
Hearing Aid Compatible (HAC) handset for magnetic coupling to
approved HAC hearing aids
Compatible with commercially-available TTY adapter equipment
Polycom VVX 500:
Dedicated RJ-9 headset port
Hearing aid compatibility ITU-T P.370 and TIA 504A standards
Compliant with ADA Section 508 Subpart B 1194.23 (all)
Hearing aid compatible (HAC) handset for magnetic coupling to hearing
aids
Compatible with commercially-available TTY Adapter equipment Support
compatible USB Headsets
Cisco SPA 502G:
Hearing aid compatibility (HAC)
FCC parts 68.316 and 68.317*
Cisco SPA 504G:
Hearing aid compatibility (HAC)
FCC parts 68.316 and 68.317*
Cisco SPA 942:
Hearing aid compatibility (HAC)
FCC parts 68.316 and 68.317*
* Denotes hearing aid compatible, as defined in § 68.316 & the device
has volume control in accordance with Section 68.317 (FCC Code of
Federal Regulation)
Telephones which meet these requirements should ensure satisfactory
service to users of magnetically coupled hearing-aids in a high percentage
of installations, both initially and over some period of time.
However, conformance with this standard does not guarantee acceptable
performance or interface compatibility under all possible operating
conditions.
Polycom Kirk 6020 Cordless:
No accessibility affirmation / pending manufacturer
Optional wired headsets:
Panasonic KX–TGP500 Cordless: Not currently available for distribution / product currently in testing for
compatibility with BullsEye services**
Panasonic KX-TGP550 Cordless: Not currently available for distribution / product currently in testing for
compatibility with BullsEye services**
** This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316.
When users hold the phone to their ear, noise might be heard in their Hearing Aid. Some Hearing Aids
are not adequately shielded from external RF (radio frequency) energy. If noise occurs, users should
consider the optional headset accessory or the speakerphone option (if applicable) when using these
devices. Users should consult with their audiologist or Hearing Aid manufacturer about the availability of
Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices.
BullsEye Wireless Phone Models & Headset and Hearing Aid Compatibility
Hearing Aid Compatibility with Wireless Handset Devices
In general, a hearing aid operates by using a microphone to pick up sound waves in the air and convert
the sound waves to electrical signals. The signals are then amplified and converted back to audible
sounds for the user to hear. The hearing aid's microphone, however, does not always work well in
conjunction with audio devices like headsets and telephone handsets. The acoustic connection made
between the audio device and the hearing aid is poor and creates distortions in the sound. In addition, the
surrounding noise in the area of the user is often picked up by the hearing aid and interferes with the
desired audio.
BullsEye Handsets Meeting ANSI Standard Microphone Standard
BullsEye acquires Verizon Wireless 3G Service and 3G Compatible Wireless Phone equipment through a
rd
3 party distributor and resells these offerings using the BullsEye brand name. Any Verizon compatible
3G Wireless Phone can be used with the BullsEye Wireless Service offering.
As of February 15, 2010 Verizon Wireless has included in their line up of wireless handsets at least 10, or
50%, of their handsets that meet or exceed the ANSI (American National Standards Institute) hearing aid
compatibility standard. Handsets that receive a hearing aid compatibility rating of M3 or M4 have met or
surpassed the ANSI hearing aid compatibility standard as adopted by the Federal Communications
Commission.
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M3-rating indicates the handset has satisfied the ANSI standard
M4-rating indicates the handset has exceeded the ANSI standard
The higher the M-rating the handset has the lower the Radio Frequency emissions level and higher signal
quality the handset will have. If there is no M-rating then the handset does not meet the ANSI standard.
The handset's M-rating along with a hearing aid's M-rating will assist customers in finding a handset that
will work best for them. The hearing aid must be in microphone mode in order to replicate the mode that
was used with the handset when the rating was achieved.
Rating information can be found on the handset description card at local Verizon Wireless stores and on
the Verizon Wireless online store. The M-rating, and a brief description of what the M-rating means, will
be on the outside of the handset box and included with the information inside the box.
Telecoil Standard:
As of February 15, 2010, Verizon Wireless has included in their line-up of handsets, at least 7 or 33% of
its handsets that meet the ANSI (American National Standards Institute) Telecoil standard; beginning
February 15, 2011 at least 10 handset models. Handsets that receive a telecoil rating of a T3 or T4 have
met or surpassed the required standard as adopted by the Federal Communications Commission.
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
T3-rating indicates the handset has satisfied the ANSI standard
T4-rating indicates the handset has exceeded the ANSI standard
The telecoil rating is in reference to telecoils in some hearing aids. The telecoil is a small device that is
built into some hearing aids for use with the telephone as well as assistive listening devices. Not all
hearing aids have telecoils. To use the telecoil, generally, either the hearing aid is switched to the "T"
position or a button on the hearing aid is pushed to select the telecoil setting.
The telecoil picks up magnetic fields generated by telephones and converts these fields into sound.
Telecoils are particularly useful for telephone communication because they permit the volume control of a
hearing aid to be turned up without creating feedback or "whistling," and background noise can be
reduced, especially when using cell phones in noisy places.
Starting September 15, 2006, those handsets that are both compliant for the microphone rating and the
telecoil ratings will have both ratings on the handset box and its owner manual as well as the rating
appearing on the handset description card in the store. If compliant to both standards it will appear as
M3/T3 or M4/T4.
New Technologies:
Devices with new technologies may not yet be tested for hear aid compatibility. Those devices will be
labeled with the following information:
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that
it uses. However, there may be some newer wireless technologies used in this phone that have not been
tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear implant, to determine if you hear any
interfering noise. Consult your service provider about its return and exchange policies and for information
on hearing aid compatibility.
Basic Handsets
Phone
Rating
Tier
LG Cosmos 2
M4/T4
Mid
LG Extravert
M4/T4
Mid
LG Revere
M4/T4
Low
Pantech Jest 2
M3/T3
Low
Samsung Brightside
M4
High
Samsung Convoy 2
M4/T4
Mid
Samsung Gusto 2
M4/T4
Low
Samsung Intensity
M4
Low
Pantech Hotshot
M4/T4
Mid
Advanced PDA, Blackberry® and Smartphones
Device
Rating
Tier
Apple iPhone 4
M4/T4
Business
Blackberry Bold 9930
M3/T3
Business
Blackberry Curve 3G 9310
M3
Business
BlackBerry Curve 9330
M4/T4
Business
BlackBerry Curve 9370
M3
Business
Casio G'zOne Commando
M4/T4
Business
DROID DNA by HTC
M3/T3
Business
DROID RAZR by Motorola
M4/T3
Business
DROID RAZR M by Motorola
M4/T4
Business
DROID RAZR MAXX by Motorola
M4/T3
Business
DROID 4 by Motorola
M4/T4
Business
Galaxy Nexus by Samsung
M4
Business
HTC Rhyme
M4/T4
Business
Intuition by LG
M3/T3
Business
Nokia Lumia 822
M3/T4
Business
Pantech Marauder
M3/T3
Business
Samsung Galaxy Note II
M3
Business
Samsung Galaxy S III
M4
Business
Samsung Galaxy Stellar
M4
Business
Samsung Stratosphere
M4
Business
Spectrum by LG
M3
Business
Windows Phone 8X by HTC
M4/T4
Business
Tier Definitions
Low Tier: Voice centric phone that supports messaging. Has small displays and works mostly on the
1XRTT network.
Mid Tier: Improved camera features, greater than 1 Mega Pixel with better resolution with at least QCIF
display. Works mostly on the 1XRTT and EVDO networks.
High Tier: Improved camera features, greater than 2 Mega Pixel with better resolution (QVGA or better).
A touch screen that works mostly on the EVDO and or EVDO-Rev A networks.
Business: Devices that support operating systems like RIM, MS (Micro-Soft) or Palm. These devices
support both data and voice functions.