Hearing Accessibility Recognizing the critical need for millions of older workers and people with disabilities to have access to connectivity solutions in order to fully participant and maintain gainful employment in this digital age, BullsEye endeavors to implement universal design principles to make communications services and products accessible to and usable by individuals with disabilities, consistent with applicable laws such as §255 and §713 of the Telecommunications Act of 1996, §508 of the Rehabilitation Act, and the Americans with Disabilities Act (ADA). BullsEye VoIP IP Phone Models & Headset and Hearing Aid Compatibility Polycom Soundpoint IP 335: Dedicated RJ-9 headset port Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all) Hearing Aid Compatible (HAC) handset for magnetic coupling to TIA 504-A and ITU P.370 standards Compatible with commercially available TTY adapter equipment Polycom Soundpoint IP 550: Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all) Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids Compatibility with commercially-available TTY adapter equipment Polycom Soundpoint IP 650: Dedicated RJ-9 headset port Amplified headsets are recommended Compliant with ADA Section 508 Recommendations: Subpart 1194.23 (all) Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids Compatible with commercially-available TTY adapter equipment Polycom VVX 500: Dedicated RJ-9 headset port Hearing aid compatibility ITU-T P.370 and TIA 504A standards Compliant with ADA Section 508 Subpart B 1194.23 (all) Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids Compatible with commercially-available TTY Adapter equipment Support compatible USB Headsets Cisco SPA 502G: Hearing aid compatibility (HAC) FCC parts 68.316 and 68.317* Cisco SPA 504G: Hearing aid compatibility (HAC) FCC parts 68.316 and 68.317* Cisco SPA 942: Hearing aid compatibility (HAC) FCC parts 68.316 and 68.317* * Denotes hearing aid compatible, as defined in § 68.316 & the device has volume control in accordance with Section 68.317 (FCC Code of Federal Regulation) Telephones which meet these requirements should ensure satisfactory service to users of magnetically coupled hearing-aids in a high percentage of installations, both initially and over some period of time. However, conformance with this standard does not guarantee acceptable performance or interface compatibility under all possible operating conditions. Polycom Kirk 6020 Cordless: No accessibility affirmation / pending manufacturer Optional wired headsets: Panasonic KX–TGP500 Cordless: Not currently available for distribution / product currently in testing for compatibility with BullsEye services** Panasonic KX-TGP550 Cordless: Not currently available for distribution / product currently in testing for compatibility with BullsEye services** ** This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316. When users hold the phone to their ear, noise might be heard in their Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy. If noise occurs, users should consider the optional headset accessory or the speakerphone option (if applicable) when using these devices. Users should consult with their audiologist or Hearing Aid manufacturer about the availability of Hearing Aids which provide adequate shielding to RF energy commonly emitted by digital devices. BullsEye Wireless Phone Models & Headset and Hearing Aid Compatibility Hearing Aid Compatibility with Wireless Handset Devices In general, a hearing aid operates by using a microphone to pick up sound waves in the air and convert the sound waves to electrical signals. The signals are then amplified and converted back to audible sounds for the user to hear. The hearing aid's microphone, however, does not always work well in conjunction with audio devices like headsets and telephone handsets. The acoustic connection made between the audio device and the hearing aid is poor and creates distortions in the sound. In addition, the surrounding noise in the area of the user is often picked up by the hearing aid and interferes with the desired audio. BullsEye Handsets Meeting ANSI Standard Microphone Standard BullsEye acquires Verizon Wireless 3G Service and 3G Compatible Wireless Phone equipment through a rd 3 party distributor and resells these offerings using the BullsEye brand name. Any Verizon compatible 3G Wireless Phone can be used with the BullsEye Wireless Service offering. As of February 15, 2010 Verizon Wireless has included in their line up of wireless handsets at least 10, or 50%, of their handsets that meet or exceed the ANSI (American National Standards Institute) hearing aid compatibility standard. Handsets that receive a hearing aid compatibility rating of M3 or M4 have met or surpassed the ANSI hearing aid compatibility standard as adopted by the Federal Communications Commission. M3-rating indicates the handset has satisfied the ANSI standard M4-rating indicates the handset has exceeded the ANSI standard The higher the M-rating the handset has the lower the Radio Frequency emissions level and higher signal quality the handset will have. If there is no M-rating then the handset does not meet the ANSI standard. The handset's M-rating along with a hearing aid's M-rating will assist customers in finding a handset that will work best for them. The hearing aid must be in microphone mode in order to replicate the mode that was used with the handset when the rating was achieved. Rating information can be found on the handset description card at local Verizon Wireless stores and on the Verizon Wireless online store. The M-rating, and a brief description of what the M-rating means, will be on the outside of the handset box and included with the information inside the box. Telecoil Standard: As of February 15, 2010, Verizon Wireless has included in their line-up of handsets, at least 7 or 33% of its handsets that meet the ANSI (American National Standards Institute) Telecoil standard; beginning February 15, 2011 at least 10 handset models. Handsets that receive a telecoil rating of a T3 or T4 have met or surpassed the required standard as adopted by the Federal Communications Commission. T3-rating indicates the handset has satisfied the ANSI standard T4-rating indicates the handset has exceeded the ANSI standard The telecoil rating is in reference to telecoils in some hearing aids. The telecoil is a small device that is built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils. To use the telecoil, generally, either the hearing aid is switched to the "T" position or a button on the hearing aid is pushed to select the telecoil setting. The telecoil picks up magnetic fields generated by telephones and converts these fields into sound. Telecoils are particularly useful for telephone communication because they permit the volume control of a hearing aid to be turned up without creating feedback or "whistling," and background noise can be reduced, especially when using cell phones in noisy places. Starting September 15, 2006, those handsets that are both compliant for the microphone rating and the telecoil ratings will have both ratings on the handset box and its owner manual as well as the rating appearing on the handset description card in the store. If compliant to both standards it will appear as M3/T3 or M4/T4. New Technologies: Devices with new technologies may not yet be tested for hear aid compatibility. Those devices will be labeled with the following information: This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider about its return and exchange policies and for information on hearing aid compatibility. Basic Handsets Phone Rating Tier LG Cosmos 2 M4/T4 Mid LG Extravert M4/T4 Mid LG Revere M4/T4 Low Pantech Jest 2 M3/T3 Low Samsung Brightside M4 High Samsung Convoy 2 M4/T4 Mid Samsung Gusto 2 M4/T4 Low Samsung Intensity M4 Low Pantech Hotshot M4/T4 Mid Advanced PDA, Blackberry® and Smartphones Device Rating Tier Apple iPhone 4 M4/T4 Business Blackberry Bold 9930 M3/T3 Business Blackberry Curve 3G 9310 M3 Business BlackBerry Curve 9330 M4/T4 Business BlackBerry Curve 9370 M3 Business Casio G'zOne Commando M4/T4 Business DROID DNA by HTC M3/T3 Business DROID RAZR by Motorola M4/T3 Business DROID RAZR M by Motorola M4/T4 Business DROID RAZR MAXX by Motorola M4/T3 Business DROID 4 by Motorola M4/T4 Business Galaxy Nexus by Samsung M4 Business HTC Rhyme M4/T4 Business Intuition by LG M3/T3 Business Nokia Lumia 822 M3/T4 Business Pantech Marauder M3/T3 Business Samsung Galaxy Note II M3 Business Samsung Galaxy S III M4 Business Samsung Galaxy Stellar M4 Business Samsung Stratosphere M4 Business Spectrum by LG M3 Business Windows Phone 8X by HTC M4/T4 Business Tier Definitions Low Tier: Voice centric phone that supports messaging. Has small displays and works mostly on the 1XRTT network. Mid Tier: Improved camera features, greater than 1 Mega Pixel with better resolution with at least QCIF display. Works mostly on the 1XRTT and EVDO networks. High Tier: Improved camera features, greater than 2 Mega Pixel with better resolution (QVGA or better). A touch screen that works mostly on the EVDO and or EVDO-Rev A networks. Business: Devices that support operating systems like RIM, MS (Micro-Soft) or Palm. These devices support both data and voice functions.