The Engaging News Project
Journalist Involvement
in Comment Sections
SUMMARY
1
about the news itself 2
3
Recommended Practices
To Reduce Uncivil Comments:
To Increase Time on Page:
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 1
THE ENGAGING NEWS PROJECT
Engaging News Project
Engaging News
Project
Engaging News Project
Engaging
News Project
2
COMMENT SECTIONS
4
5
6
Current State of Comment Sections
7
9
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 3
SUMMARY
Civility in Online Comment Sections
10
11
12
13
14
15
16
4
17
19
20
21
New
York Times
SUMMARY
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 5
Increasing Civility in Online Comment Sections
22
23
Wall Street Journal
SUMMARY
JOURNALIST INVOLVEMENT IN COMMENT SECTIONS
24
25
6
26
27
29
30
31
32
Washington Post
USA Today
33
Washington Post
The Post
34
The Washington Post
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 7
Direct involvement
Indirect involvement
35
SUMMARY
RESEARCH DESIGN, STUDY 1
36
1
2
3
37
8
Analysis of the Posts
comments
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 9
Discussion starter.
.
Analysis of the Comments
10
RESEARCH FINDINGS, STUDY 1
No Effects on Number of Comments
39
Reducing Incivility
40
Probability of an
Probability of an
Uncivil Comment by Post Type42
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 11
43
SUMMARY
RESEARCH DESIGN, STUDY 2
12
RESEARCH FINDINGS, STUDY 2
No Effects on Number of Comments
44
Increasing Time on Page
45
CONCLUSIONS
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 13
REPORT AUTHORS
14
APPENDIX
POST ATTRIBUTES
COMMENT ATTRIBUTES
Incivility.
Coding Reliability
POST ATTRIBUTES
Topic
Crime/Guns
Economy
Education
Health
0.79
1.00
1.00
0.77
Conversation Starter
Open-ended Question
0.88
Closed-ended
Question
Discussion Starter
1.00
0.86
COMMENT ATTRIBUTES
0.93
0.92
Incivility
0.77
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 15
CULTURE MAP EXAMPLE
Image A1. CultureMap Sites With and Without, Comment Section Question.
16
1
2
New York Times
-
3
4
5
6
7
ment
9
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 17
10
American
11
12
13
14
15
16
17
19
18
20
21
22
23
24
-
25
26
27
29
30
31
32
33
34
35
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 19
36
37
39
F
F
F
F
40
B
SE
41
B
SE
B
SE
B
SE
42
B
SE
B
43
B
46
t
20
SE
SE
44
t
45
t
t
Z
SE
SE
SE
t
THE ENGAGING NEWS PROJECT: JOURNALIST INVOLVEMENT IN COMMENT SECTIONS 21