The Lufthansa Technik Group Magazine
chair™ world premiere
Less seat is more
Aircraft Production Inspection
Mission: Quality
Carbon fiber repair
“Rapid Repair”
becomes mobile
Technology & Innovation
Innovation boost
4.2014 July/August
2 | Content
Lufthansa Technik Connection 4.2014
Innovation boost across the company
Significantly increased effort in product,
service and technological developments.
6
15
Technology & Innovation
• Corporate Innovation Management: 6
Innovation boost across the company
• Interview with Dr. Helge Sachs:
8
“The most modern technology
for higher availability”
• CFRP structures:
20
“Rapid Repair” becomes mobile
Aircraft Services
• Civil Aviation Authority of Israel: TOM support for Israir Airlines
• Aircraft Production Inspection Program (APIP):
Mission: Production quality
• Laboratory Services:
Spectrometric test for THSA wear
chair™ is revolutionizing the seating
possibilities onboard of VIP aircraft.
20
A robot-based repair procedure for CFRP structures is ready for
mobile deployment.
23
Composite repair in America
Hawker Pacific Aerospace has opened its
new ARC® facility in Fort Lauderdale.
26
12
VIP & Executive Jet Solutions • chair™: Less seat is more
15
• Interview with Jacques Pierrejean 16
and Oliver Thomaschewski “It’s not just another seat”
Component Services
• Lufthansa Technik Shenzhen:
Expanded service ­portfolio
• Airframe Related Components :
New ARC® transport solution
• Hawker Pacific Aerospace:
Composites repair in America
“Rapid Repair” becomes mobile
18
eServices
• eCommerce platform Aeroxchange: 11
Successfully connected Employee Portrait
• Jan Remmer ter Haseborg: “Passion for new technologies”
Less seat is more
10
Engine Services
• Lufthansa Technik AERO Alzey:
Big in small engines
• V2500 engine: AST® solves the problem 22
22
23
24
26
Categories
• News
3–5
•Personalities
25
• Products & Services
28
• Contacts
30
Lufthansa Technik Connection
is a complimentary information service for Lufthansa Technik’s
family and friends. Published every two months.
This and earlier issues can be downloaded from our website
www.lufthansa-technik.com/connection
Publisher
Lufthansa Technik AG
Tilman Tesseraux · Marketing & Sales · HAM TS/M
Weg beim Jäger 193 · 22335 Hamburg, Germany
Infoline +49-40-5070-5553 · Fax +49-40-5070-8860
marketing.sales@lht.dlh.de · www.lufthansa-technik.com
Editorial Production
Editorial office: Flightlines, Hamburg
Design: Art Works! Werbeagentur, Hamburg
Photos: Lufthansa Technik AG, Lufthansa AG
Printing: Beisner Druck GmbH & Co. KG
News | 3
Lufthansa Technik Connection 4.2014
Please scan the
QR-Code and
watch the “Making
of” online.
Airliners turn soccer fans
Lufthansa is turning into Fanhansa! Lufthansa marked the occasion of the World Cup in Brazil
by giving eight aircraft in its fleet a very special theme logo. For Lufthansa Technik’s
Aviation Graphic Solutions team, this commission is an opportunity to demonstrate its capability.
T
he World Cup is a major media event
not just in Brazil but in most countries
throughout the world. Lufthansa
­German Airlines took the opportunity to
have eight aircraft in its fleet, including the
Airbus A340-600 that carried the German
team to Brazil, decorated with a special
World Cup logo.
Affixing this logo on the various aircraft,
which range from the Airbus A320 to the
Boeing 747, calls for the competence of
Lufthansa Technik’s Aviation Graphic Solutions. While the graphics for the logo that
was developed in-house at Lufthansa can
be produced on some of the aircraft simply
by replacing the syllable “Luft” with “Fan”,
on other types the full logo has to be stuck
on. Another graphics element is the football with a scarf in the colors of the German
national flag.
The Hamburg-based Graphic Solutions
Team advised on how to implement the logo
and also manufactured the foils. For the
entire project, almost 360 m² of foil is required; this is being printed and laminated
in a width of 1.23 meters. As the inscriptions
and the ball with the scarf are too big for
the foil width, they are manufactured in two
sections with a horizontal split and will be
assembled again on the aircraft. The first
aircraft was decked out with the new design
at the beginning of May in Frankfurt. After
that it will be out flying the rounds for some
months as a flying ambassador for the sport
of soccer and as a proof of the speed and
flexibility of Aviation Graphic Solutions.
Manuela Behrmann
Phone +49-40-5070-4192
manuela.behrmann@lht.dlh.de
www.lufthansa-technik.com/graphics
Lufthansa Technik’s Aviation Graphic Solutions team used almost 360 square meters of foil to decorate eight Lufthansa jets.
4 | News
Lufthansa Technik Connection 4.2014
Hamburg
Hamburg
Sevilla
An A380 named
„Hamburg“
Reorganization
Technical training for
a digital generation
LTT viewer // Instituto Tecno­
lógico Superior ADA (ADA-ITS)
and Lufthansa Technical Training (LTT) signed a contract in
Sevilla at the Aerospace &
Defense Meeting. The contract
governs the use of Lufthansa
Technical Training’s iPad app
“LTT viewer” to provide nextgeneration training to the institute’s course participants. The
first courses will start in September 2014, and from then
on, more than 100 participants
and professors will use the “LTT
viewer” on a daily basis to work
on topics relevant to an EASA
Part-66 Category B1 or B2
license.
The training material for the “LTT
viewer” is provided in English.
The active use of English terms
and phrases is an essential
­prerequisite for any employee
in the aviation industry. Thus LTT
will support ADA-ITS with an
industry-proven Technical Aviation English training program, a
train-the-trainer seminar and the
related web-based training selfstudy program. //
Javier Fernández Montes, president
of ICADA and the associated ADA-ITS
(right), and Jens Lange, Product
Manager Basic Training at LTT, after
the contract signing.
Marketing & Sales // Lufthansa
Technik has reorganized its
Marketing & Sales management
team. As of 1 July, Walter Heerdt,
who continues to serve as Senior
Vice President Marketing & Sales,
will be supported by newly
established Regional Vice
Presidents. Located in three main
sales regions, they will be
responsible for the Far East,
the EUMEA region (Europe,
Middle East and Asia) and the
Americas. In the next issue of
Connection, the restructured
organization will be presented
in comprehensive detail. //
Engine MRO for
Travel Service
CFM56-7B // Travel Service
(TVS), the largest airline in the
Czech Republic, and Lufthansa
Technik signed an enlargement
of the already long lasting
cooperation in respect to engine
services which now comprises
the whole Boeing 737NG fleet.
Lufthansa Technik will look
exclusively after the current 56
CFM56-7B engines of Travel
Service’s entire rapidly growing
737NG fleet. The new long-term
contract covers maintenance,
repair and overhaul, logistics
and on-site support by Lufthansa
Technik’s Airline Support Teams.
Since 1997 TVS relies on Lufthansa Technik’s competence
on engine repair and overhaul
at its facilities in Hamburg and
Frankfurt. //
Best MRO provider
in Europe
ATE&M awards // This year as
well, Lufthansa Technik was a
double winner at the “Aircraft
Technology Engineering &
Maintenance Awards” by the
industry publisher UBM Aviation.
The company took home the
coveted prize in two of thirteen
categories: it was named best
MRO provider in Europe for the
fourth time in a row, but also
won the “People Development
and Training Award”.
The Aircraft Technology Engineering & Maintenance Awards
are determined via Internet voting among thousands of industry specialists, who may not vote
for their own companies. An
industry jury selects the winners
from the list of nominated companies. Lufthansa Technik is
the first winner of the “People
Development and Training
Award”, which was newly created in 2014 to acknowledge
outstanding training and continuing education opportunities
for employees in the aviation
industry.
André Fischer, Sales Director
Central Europe, and Paul Conway, Director of Sales for the UK
and Ireland, received the two
awards on behalf of Lufthansa
Technik at the gala dinner in
London. //
Lufthansa // Lufthansa’s newest flagship, an Airbus A380, is
now flying around the world as
an ambassador for the city of
Hamburg. Born in the Airbus
factory at Finkenwerder in
Hamburg, the plane was christened at Hamburg Airport in
June. The twelfth Airbus A380
in Lufthansa’s fleet has the registration D-AIML is now officially
named “Hamburg”. The ceremony, followed by a scenic
flight over northern Germany,
was attended by Hamburg’s
Governing Mayor, Olaf Scholz,
along with the CEO of Lufthansa,
Carsten Spohr. This is the fulfilment of a longstanding wish for
the city’s aviation sector is a
primary contributor in the design,
construction, and delivery of
the Airbus super jumbo.
“There is a very special relationship between Hamburg and
the Airbus A380,” emphasised
Governing Mayor, Olaf Scholz,
during the ceremony. “Hamburg
was involved in the development
of the aircraft. The cabins are
installed here. Airbus customers
from Europe and the Middle
East take delivery of their A380s
here. And Lufthansa Technik, a
Hamburg company, supports
Lufthansa’s A380 fleet.” The
newly christened “Hamburg” is
the twelfth of a total of 14 Airbus
A380s to join the Lufthansa
fleet. The first of them entered
service in 2010 and was named
after Lufthansa’s largest hub,
“Frankfurt am Main”. //
News | 5
Lufthansa Technik Connection 4.2014
Hamburg
Munich
New home for
materials laboratory
Lab Services // The Central
Materials Technology department of Lufthansa Technik has
found a new home in a new
building in Hamburg. Precisely
tailored to the requirements of
airline and MRO operations,
the state-of-the-art aviation
materials laboratories enable
the department to expand and
streamline its services.
Representing a million Euro
investment, the new laboratory
is another milestone in the
company’s ongoing investment program at its home
base at the Hamburg airport.
Central Materials Technology is
responsible for component
and system assessment, production resource monitoring,
the testing of all fluids used in
aircraft, from hydraulic oil to
cleaning agents, materials verification, and the evaluation of
new technologies, among other
things.
“We now have all the knowhow of our team in Hamburg at
one place,” says Dr. Christian
Siry, who heads up the Central
Materials Technology department. “With the new materials
lab and the chemistry lab, we
have fulfilled the requirements
for being able to provide
answers to any question in
conjunction with the material
combinations of future usage
scenarios and customer
demands.” //
Dr. Christian Siry
Phone +49-40-5070-4299
christian.siry@lht.dlh.de
GreenTec Award 2014
APU overhaul for
Kenya Airways
Engine Services // Kenya Airways has expanded its relationship with Lufthansa Technik by
signing a contract covering the
repair and overhaul of the airlines APS 3200 APUs. Lufthansa
Technik will take care of the
APUs of Kenya Airways’ fleet of
currently 18 Embraer 170 and
190 aircraft under the exclusive
long-term contract. As part of
the new agreement, Lufthansa
Technik will also support the
customer with the lease of
APUs to bridge the repair
phase. The new contract follows the signing of a Total
Component Support (TCS®)
contract in November 2012,
securing integrated component supply for the Embraer
fleet of the customer airline. //
Lufthansa Group // August Wilhelm Henningsen, Chairman of
the Executive Board of Lufthansa
Technik, accepted the GreenTec Award 2014 for the aviation
category on behalf of the Lufthansa Group in Munich on 04
May, 2014. The renowned prize
was awarded for “E-PORT AN”,
a joint project of partners Lufthansa Group, Fraport AG, the
State of Hesse, and the RhineMain Electromobility Model
Region. “We are delighted that
our electromobility project has
been honored with the GreenTec Award,” says August Wilhelm
Henningsen. “The Luft­hansa
Group is investing in environmentally friendly technologies,
not only in the air but also on
the ground. This includes the
development and deployment
of electric propulsion technology for surface taxiing operations.
It is our goal to limit emissions
and noise to a minimum here,
too.”
Several innovative technology
projects at Frankfurt Airport are
subsumed together under the
title “E-PORT AN”. The scope of
the projects ranges from electric
towing of wide body aircraft to
self-contained electric taxiing
for continental aircraft and from
electric vehicles for catering and
cargo transport to solar-powered
air stairs. //
Engine washes
for Hawaiian
Cyclean® // Hawaiian Airlines
and Lufthansa Technik have
signed a contract for engine
wash services. The cooperation comprises engine wash
services for Hawaiian’s Airbus
A330 fleet with Rolls-Royce
Trent 700 engines at Los Angeles (LAX) and San Francisco
(SFO).
Lufthansa Technik offers
Cyclean® for all current engine
models from the major manufacturers General Electric, Pratt
& Whitney, Rolls-Royce, CFMI
and IAE. The number of cleaning
stations is continually growing
in response to high demand.
There are currently more than
30 stations in operation in North
America, South America, Europe,
Middle East and Asia. With more
than 9,000 engine washes having been carried out, Cyclean®
is an established engine cleaning system on the market which
can be carried out directly at
the gate in a very short performance time. //
6 | Technology & Innovation
Lufthansa Technik Connection 4.2014
The LOTUSARP project is aimed at
developing a detailed understanding
of the main parameters that influence
the fan module of an engine. Here a
technician adjusts a flow sensor on an
instrumented engine in the Hamburg
engine test facility.
Innovation boost
across the company
Lufthansa Technik is significantly increasing its efforts in product, service and technological
developments by starting an innovation boost program. A dedicated Corporate Innovation
Management and Product Development department has been established to promote and
coordinate this effort across the company.
L
ufthansa Technik has quadrupled its Management and Product Development
investment in innovation – from 50
department to strengthen innovation manmillion euros over the past five years agement. Under the leadership of Dr. Helge
to 200 million euros over the next four
Sachs, this department will promote,
years. “The development of product and
coordinate and control technology and
service innovations is the key to opening
product development projects and will
up new markets and winning new custom- manage the increased central innovation
ers. The adoption
budget across the
of new materials
company. The
and technologies
department will also
Lufthansa Technik’s customers
offers us great
be responsible for
benefit from an MRO provider
opportunities for
creating standards
that offers the most modern
reducing the costs
and processes for
technologies.
Dr. Helge Sachs
of our services
innovation managefurther and makment and for the
ing them even more reliable and customized continued development of the corporate
– all of which makes them more attractive innovation and technology roadmap.
for our customers,” commented Walter
Along the same line, Lufthansa Technik
Heerdt, Senior Vice President Marketing
has reorganized its activities in the develand Sales Lufthansa Technik.
opment and production of cabin products
Along with its financial investment, Luft- by bundling them into a new product divihansa Technik has changed its organization sion – Original Equipment Innovation –
to create the optimal foundation for its
headed by Andrew Muirhead, who previinnovation activities. Among other things, ously managed the Innovation Business
it has set up the Corporate Innovation
Unit at Lufthansa Technik.
“
Walter Heerdt: “This approach will
enable us to help close the gap between
our customers’ expectations and the
products that are presently available. With
our enhanced, innovative products and
ideas, we are opening up new opportunities for designers and engineers to create
cabins that meet the wishes of aircraft
owners.”
All the products offered by Lufthansa
Technik as an original equipment manufacturer (OEM) will be planned, developed, manufactured and sold by the new
product division. Innovative systems and
products – such as nice®, niceview™,
GuideU or the Patient Transport Unit
(PTU) – have already been successfully
introduced to the market, and others will
follow as part of the planned expansion.
By bundling all of Lufthansa Technik’s
OEM products, the company will be able
to manage the know-how, development
and planning processes efficiently and
cost-effectively, and jointly manage the
sales and customer support processes.
Lufthansa Technik Connection 4.2014
Technology & Innovation | 7
Cabin innovations such as the
HelioJet LED cabin lighting
pictured here are an important
facet of Lufthansa Technik’s
technology offering.
For more information
about innovation
scan the QR-Code.
8 | Technology & Innovation
Lufthansa Technik Connection 4.2014
“The most modern technology
for higher availability”
Dr. Helge Sachs, Head of Corporate Innovation Management
and Product Development, played a key role in designing the
new department which he now manages. Technik Connection
talked to him about his work and the goals of his team.
Why did Lufthansa Technik set
up a central department to manage
innovation?
Dr. Helge Sachs: In recent years, it has
become ever clearer that for Lufthansa
Technik, innovation offers more than just
tremendous potential for differentiating
ourselves from the competition, it’s also
the source of profitable cost savings for
both Lufthansa Technik and our customers.
However, we need a dedicated budget if
we are going to do a better job of exploiting
that potential. So we’re quadrupling our
activities compared with previous years,
and for that we have a budget of 200 million euros for the period up to 2018. But
managing these funds sensibly requires a
central authority that has an overview of
the budget, defines the projects together
with the product divisions and allocates
the resources.
How do you ensure that the department
focuses on topics important to
Lufthansa Technik’s customers?
Dr. Sachs: From past innovation projects
we recognized the high potential and
decided to continue even more systematically and on a larger scale. We did that
last year, and for the first time in the history
of Lufthansa Technik we developed an
innovation strategy for the entire company.
The first step was to define more than 300
trends and drivers in the MRO industry,
including those beyond the borders of the
aviation business. We looked at a wide
variety of topic areas, from communica-
tions technology to environmental issues,
and the most significant trends to emerge
from this assessment were brought together
in ten groups that flowed into a technology
and innovation roadmap.
This roadmap tells us which innovation
activities we need to start over the next five
years, and at what point in time, and which
resources we need to provide in order to
have a specific skill available in the company at the required point in time.
Can you give us an example of that?
Dr. Sachs: Of course. We know, for example, that in 2020 there will be more than
1,300 jets of the 787 and A350 types on
the market. These are aircraft with a high
proportion of carbon fiber materials in their
primary structures. So the volume of carbon
fiber repairs is likely to climb. Accordingly,
we start now to improve our repair process
for these materials, so that we have an efficient and material-specific repair procedure
available in time to reduce aircraft down
times.
How do you handle innovation topics
that originally come from the product
divisions and individual departments?
Dr. Sachs: We’re creating appropriate
teams in the product divisions (PDs) alongside our central innovation management
and product development. These teams
will report directly to the heads of the PDs
Reliable, cost-efficient and forward-looking technologies for every aspect in the maintenance,
outfitting and modification of commercial and private aircraft.
Technology & Innovation | 9
Lufthansa Technik Connection 4.2014
For more information scan the QR-Code
www.lufthansa-technik.com/en/emobility
and their senior management, and they
will be responsible for the implementation
of innovation projects. So we’ll have a
powerful organization consisting of a central unit with budget responsibility and
innovation teams in the PDs that manage
the product and technology development
projects specific to those PDs. These units
are all expected to be up and running by
mid-year.
Approved projects from the innovation
roadmap which are mainly relevant to just
one PD will be pursued by the specific PD
innovation team. But if there is a project
involving several PDs, we provide a central project manager who involves further
expertise from the PDs.
So your organization has the goal of
gathering all the innovative elements
and integrating them?
Dr. Sachs: That was our approach, yes.
We didn’t want a central innovation engineering unit with more than 100 employees
developing innovations for the six PDs. We
wanted the development process to be as
close as possible to our daily business,
even though we have to separate it to a
certain degree. So now we have a defined
process that we use to analyze and work
through potential innovations, and we
have a concrete innovation organization
with accountability.
The focus of our activities is the customer.
We want to know as much as possible
about our customers’ problems in order to
be able to solve them.
How do you set yourselves apart from
the new Lufthansa Technik Original
Equipment Innovation division?
Dr. Sachs: The Original Equipment Innovation (OEI) PD directed by Andrew Muirhead has a clear focus on innovations that
lead to new hardware products – tangible
products that target the area of cabin
innovations, such as nice® or, at the
moment, chair™, and also GuideU and
other things.
You have both the financial resources
and the instruments for a powerful
step forward in innovation.
How will customers profit from this?
Dr. Sachs: Lufthansa Technik’s customers
will benefit from an MRO provider that
offers the most modern technologies for
higher availability and thus cost reductions.
State-of-the-art technologies are being
developed for repairs to their aircraft. At
the same time, powerful in-field services
such as our Airline Support Teams (AST®)
ensure increases in availability because
repairs don’t necessarily have to be carried out at hubs or in a workshop; they
can often be performed on-wing, which
also helps reduce costs.
At another level, we also want to develop
new services in strategic partnerships that
we set up together with suitable customers.
This close interweaving of interests offers
the customer the maximum benefit from
our own possibilities. Customers allow us
to see their operating data, and in return
they get a look at our plans – that is, what
Lufthansa Technik has been a substantial
contributor to environmental protection for many
years already, with innovative developments in
the field of “Green MRO”. The pictured TaxiBot
system, where the pilot takes over the control of
the aircraft towing tractor after pushback, is part
of a comprehensive electromobility concept.
we can do today and what we’ll be able
to offer in two years or five years, and the
customer can then participate in – and
profit from – these future cost reduction
levers.
You have a very strong team here.
What’s your personal goal?
Dr. Sachs: Lufthansa Technik has clear
growth targets, and one of the largest
enablers of those targets is innovation.
I want to get this organization up and
running successfully, to make sure that
our existing innovative strength has room
to grow and develop, and deliver our
customers added value through new products. Differentiation through innovation is
a big driver for us, and now we’ve created
the conditions for it to flourish. And as
lean as our organization is, I’m convinced
we’ll be successful.
10 | Aircraft Services
Lufthansa Technik Connection 4.2014
Vincenzo Bonizzoni, Lufthansa
Technik’s TOM Fleet Manager
(3rd from right), with members of
the project team from Israir and
Lufthansa Technik (from left): Uri
Bengalim (Maintenance Manager,
ISR), Joseph Versano (Quality
­Manager, ISR), Andreas Liagos
(Sales Executive, Lufthansa Technik),
­Shlomi Sharabani (Director of Staff
and QA, ISR), Efraim Levi (V.P.
Maintenance, ISR), Maarten Kuilman (Senior Project ­Manager TOM,
LTMI), Mark Neubrand ­(Project
­Manager Startup support, LTMI).
Another first for TOM fleet support
With the approval of the Civil Aviation Authority of Israel (CAAI), Lufthansa Technik is the first
foreign MRO provider to receive an approval from the CAAI for line maintenance in the country.
Furthermore, base maintenance at selected facilities within the Lufthansa Technik network has
been added to the approval.
I
srair Airlines is relying on the services of
Lufthansa Technik within the framework
of a Technical Operations Management
(TOM) contract. Under such a contract,
Lufthansa Technik manages the entire technical operations of Israir’s fleet and secures
onsite service integration of all maintenance
activities into the airline’s flight operations
with guaranteed aircraft availability.
The contract covers Israir’s Airbus A320
fleet and includes line maintenance services
in TLV (Ben Gurion Airport), Aircraft Engi-
neering Services as well as Total Component Support (TCS®) for the repair of components and access to Lufthansa Technik’s
extensive component pool.
Furthermore, Lufthansa Technik is
responsible for the supply of consumables
and expendables. The fleet manager,
­Vincenzo Bonizzoni, acts as an interface
between the customer and Lufthansa Technik
and thus ensures a flawless operation and
integration of all services in one comprehensive package.
Even before the start of the contract,
Lufthansa Technik experts have been on
site in the preparation phase to help Israir
to set up its own maintenance station and
aid in the approval process. Besides providing line maintenance services, Israir
staff are being trained to gain experience
on the Airbus A320 fleet and obtain a line
maintenance approval for this aircraft type.
Once the line maintenance approval has
been granted, the airline will take on this
task on its own. Israir Airlines & Tourism is
Israir Airlines uses manage/m®
Customer IT support // Since March 2014, Lufthansa Technik
is supporting the Israeli Airline ISRAIR (ISR) within the frame of
a TOM (Technical Operations Management) agreement. The
contract entails the A320 fleet of ISRAIR, based in Tel Aviv with
a destination range as far as central Europe.
Using the Technical Operations WebSuite manage/m® to
monitor the status and effectiveness of its maintenance program,
the airline immediately got first hand training on how to make use
of the many different functions of the WebSuite. Thus, product
Manager Peter Grulich gave an extensional insight into the system,
teaching the customer and Lufthansa Technik staff stationed in
Tel Aviv the use and value of manage/m®. He showed the participants all the different modules and aligned Lufthansa Technik
processes with the system to make sure that manage/m® is
being made use of in the best way possible.
“It was a delight giving the manage/m® training in Tel Aviv.
Our new customer and colleagues were very intrigued and
dedicated when dealing with the system and have done a great
job in adapting the new processes,” says Grulich, adding:
”I am looking forward to our further collaboration!” //
eServices | 11
Lufthansa Technik Connection 4.2014
a central part of the IDB Tourism Group,
Israel’s largest tourism company.
Operating domestic flights to Eilat and
scheduled flights to various overseas
destinations, the airline is the only Airbus
operator in the country.
Uri Sirkis, CEO of Israir Airlines,
underlines: “The strategic partnership
with Lufthansa Technik is a badge of
honour for Israir, due to the fact that
such a strong and known international
brand as Lufthansa is implementing a
business partnership with a low-cost
Israeli airline. The cooperation with
Lufthansa Technik will enable Israir to
obtain a strong independent line maintenance, being a profit center, and also
provide maintenance services to any
low-cost airlines that fly to Israel, as a
consequence of the Open Skies agreement.”
Andreas Liagos, Sales Executive
Luft­hansa Technik, underlines: “This is a
true Technical Operations Management
contract, where all constituent elements
are integrated in a single contract. It
shows, that Lufthansa Technik is able to
provide the most complex service packages even to smaller airlines, proof of
the company’s flexibility and willingness
to go the extra mile”.
Wolfgang Weynell, Vice President
Marketing and Sales at Lufthansa Technik,
emphasizes: “We are delighted that
Israir has placed its trust in us and
enabled us to become the first foreign
MRO provider with access to the Israeli
market.”
Andreas Liagos
Phone +49-40-5070-4851
andreas.liagos@lht.dlh.de
Successfully connected
New interfaces with the eCommerce platform Aeroxchange
further extend the landscape of customer IT solutions provided
by Lufthansa Technik.
E
asy and direct IT access complementing all customer requirements
– Lufthansa Technik has always
been eager to give its customers a wide
range of IT systems and interfaces to fulfill
their role as an operator. Apart from the
already existing interfaces, which allow
customers to directly connect their MRO
IT systems with the Technical Operations
WebSuite manage/m®, the portfolio of IT
interfaces has been enlarged once more:
starting in July of this year, customers can
connect to Lufthansa Technik using the
eCommerce platform Aeroxchange. The
solution includes services for customers
with a pool agreement, component MRO
processes and material sale.
Founded in July 2000 by a group of airlines worldwide, the US-based company
Aeroxchange has been set up specifically
to support the aviation industry supply
chain. The new interfaces ensure that all
relevant data generated by the customer
are directly transferred to Lufthansa Technik
and vice versa.
“When establishing new IT interfaces,
we consider our customers’ wishes and
requirements as well as current trends of
the industry. Adding a connection with
Aeroxchange to our portfolio of IT interfaces
reflects the interest of our company as
well as the interest of current and potential
customers,” explains Martin Stolley, IT
project manager for customer solutions,
who was responsible for the successful
development and phase-in of the new
interfaces.
Greater variety of IT solutions
In close collaboration with selected
launching customers, integration experts
from Aeroxchange and specialists of
Lufthansa Technik’s Sales and Customer
Service departments ensured that the new
interfaces are of high value for all users.
“As many well established airlines use the
platform for their material support management, the alliance with Aeroxchange
enhances our visibility on the market,”
underlines Sven Heitsch, Head of Strategy
and Technology, adding: “Lufthansa
Technik gains reach to another segment
of the airline market while customers
profit from an even greater variety of IT
solutions”.
Sven Heitsch
Phone +49-40-5070-4178
sven.heitsch@lht.dlh.de
12 | Employee portrait
Lufthansa Technik Connection 4.2014
“Passion for new technologies”
As a design engineer in Lufthansa Technik’s Original Equipment Innovation product
division in Hamburg, Jan Remmer ter Haseborg develops new electronics equipment for
­aircraft cabins. His recent project, a WLAN access point compliant with the latest technical
standards, even won an industry award.
Employee portrait | 13
Lufthansa Technik Connection 4.2014
Jan Remmer ter Haseborg is part of a team
dedicated to developing innovative aircraft
cabin systems at the forefront of technology.
W
e find solutions that aren’t exactly
obvious at first sight,” is how Jan
Remmer ter Haseborg describes
his work as a design engineer in Lufthansa
Technik’s Original Equipment Innovation
business unit. “It is actually classic engineering – developing something that hasn’t
existed before and being right at the forefront of technology.”
Jan Remmer ter Haseborg is a graduate
electronics engineer. He has a doctorate
degree in electromagnetic fields and compatibility (EMC) from the Hamburg University
of Technology. He joined Lufthansa Technik
in Hamburg as a project manager in 2006,
in which capacity he was responsible for
software specification, implementation and
testing during the development of the manage/m® WebSuite. “Lufthansa Technik is a
well-known employer and an innovative
company – the path through project management with a software development perspective was a good way to start my
career,” he recalls.
After that he reverted to his roots – and
became a design engineer in the Original
Equipment Innovation product division, the
creative powerhouse of Lufthansa Technik.
“This is the ideal place to use my expertise
on electromagnetic compatibility, as the
EMC issue is extremely important for aircraft
cabin products.”
The creative powerhouse
Since then he has been responsible for
projects that involve developing cabin
products or in-flight entertainment equipment, for example, customized control elements for passengers, onboard wireless
network devices and various sub products
for cabin systems. It is the technology that
inspires Jan Remmer ter Haseborg in his
work. “Adapting technologies to meet the
stringent requirements that apply to
onboard equipment is an exciting challenge, which requires a great deal of creativity,” he says.
As mobile Internet devices become more
and more widely used, the demand for wi-fi
solutions for aircraft is also increasing. “When
we started working on onboard WLAN, we
began by looking at the legal and regulatory
framework conditions,” he explains. The
WLAN topic rapidly proved very complex.
The next step was to search for partners who
were experts in wireless networks, with the
aim of jointly developing a router with a focus
on wi-fi network management in high density
environments.
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Please continue on page 14
14 | VIP & Executive Jet Solutions
Lufthansa Technik Connection 4.2014
Winning the prestigious Crystal Cabin Award 2014 is a most recent
proof of the market success of Lufthansa Technik’s Original Equipment
Innovation business unit. Jan Remmer ter Haseborg (on the photo with
Alexander Gössel, Section Manager Product Division Original Equipment Innovation) and his colleagues were awarded the annual prize for
developing the state-of-the-art WAP wireless access point.
The peripheral components for the radio
core then had to be designed. “The radio
module together with the newly developed
power supply and interface board had to
be integrated into an aviation standard
case.” The special environment of the aircraft was a major consideration. How big
could the device be, were there any particular standards? And how could it be
mounted? During this development phase
the engineers built models from cardboard
or using a 3D printer to try out the ideas
and “have something that one can hold in
one’s hand”.
Functional tests were then carried out
with a prototype before the official tests
and qualification took place with the first
series production devices. “On the WAP
we were very quick – the development
phase took just twelve months from the
first concept through to the first installation
of the device in an aircraft,” says Jan
­Remmer ter Haseborg. “It was a great job
done by the whole team. It was very
important that this kind of product was
developed quickly, as the market for
mobile internet devices is itself very fastmoving.”
Teamwork with prize-winning results
Lufthansa Technik began developing the
WAP for the latest wi-fi standard before it
was spread on the consumer market, and
was able to provide an aircraft solution in
parallel to the main consumer market
launch. This fact coupled with the antennae
integrated in the housing won over the jury
of the Crystal Cabin Awards, so that in April
Jan Remmer ter Haseborg and his colleagues proudly received this prestigious
prize for cabin products at the Aircraft Interiors Expo in Hamburg.
When it comes to new developments,
Jan Remmer ter Haseborg works closely
with his colleagues in the project team and
also with suppliers and external partners.
At the same time, as lead engineer, he is
the point of contact for his sales colleagues
and back-end support for his colleagues of
the customer support team. In addition he
is responsible for life cycle support when
issues arise with component availability that
may lead, for example, to the redesign of
boards. “Especially in cabin electronics, the
short lifespan of electronic subcomponents
such as chips for CPU or memory stand in
marked contrast to the longer service life of
an aircraft cabin and its electronic components, of eight, ten or even more years.”
But it is new developments that make
his engineer’s heart beat the fastest. His
next project is already around the corner,
but he won’t say anything about it. “At the
end of the day we want to have a decisive
competitive edge, meaning that we have
the right solution for a new technology at
the right time to meet the customers’
needs.”
Personalities
AndreAs
Kehl is the
new Director
Key Account
Lessors and
Banks. He
succeeds Harry Seeger, who
has left into his early retirement.
Andreas Kehl can look back
on a long career at Lufthansa
Technik, serving numerous
responsible positions, among
them Director Sales Far East
Asia; Director Sales Southeast
Asia & Pacific followed by
Director Strategy and Projects.
Prior to his latest promotion,
he was Vice President Marketing
& Sales at Lufthansa Technik
AERO Alzey (LTAA).
Alexandra
Starke has
joined the sales
team of Lufthansa Technik
in Hong Kong,
taking care of the customers in
Hong Kong and South Korea
as Sales Executive. She has a
diploma in business administration. After joining the Lufthansa
Group in 2008 she filled several
responsible management positions. In 2010, Alexandra Starke
joined Lufthansa Technik in
Hamburg, Germany. Prior to
her latest promotion, she was
responsible for customers in the
Far East region as Key Account
Manager for the Aircraft Component Services division.
Carlos
Sotomayor has
joined the
Lufthansa
Technik sales
team and has taken over the
country accounts of Chile, Brazil,
Argentina and Uruguay as a
Regional Sales Manager. Carlos
Sotomayor is located in the
new Lufthansa Technik office in
Santiago de Chile. A mechanical engineer, Sotomayor has
fifteen years of experience in
multinational companies, both
in Chile and abroad. Prior to
the latest promotion, he held
the position of CEO at Lufthansa
LAN Technical Training.
Levente
Budai
has joined
Lufthansa
Technik’s
sales team as
Regional Sales Manager in the
Singapore office. He has taken
over the country accounts of
Indonesia and Malaysia. Levente
Budai can already look back
on a successful career as sales
manager in the medical industry.
For the last three years he
worked in a client relations
based industry.
VIP & Executive Jet Solutions | 15
Lufthansa Technik Connection 4.2014
Less seat is more
Lufthansa Technik, as a market-leading VIP interior solution
provider, has bundled its exceptional expertise and ideas with
the creativity of a highly renowned aircraft interior designer
to develop chair™: space-saving,
modern, lightweight, and
individually adaptable in design.
chair™ was developed by Lufthansa Technik in
cooperation with Pierrejean Design Studio and
Dräxlmaier Aviation GmbH as the manufacturing partner.
T
he time is right for a revolution in
seating. After decades in which VIP
and business jet seating only changed
its shape or color, passengers want something new at the highest level: the comfort
and convenience of the most innovative
cabin along with the wealth of options they
know from home furnishings and more room
to move freely in the cabin.
Creating a family of seats
Lufthansa Technik, with the support of the
German Aerospace Center (DLR) as project
principle and with funding from the Department of the Economy and Innovation in
the City of Hamburg, has
managed to develop a
completely new seat concept. As part of a three-year
long research project (“CompoSEAT”,
completed in autumn 2013), the foundation has been laid for a completely new
range of seats for VIP and executive jets.
In the new project chair™, close cooperation between designers and engineers is
now producing individual solutions for various seating situations, such as working,
eating, and relaxing. chair™ combines all
the advantages of modern seat furnishings
and satisfies the high standards of demand­ing VIP clients.
Lightweight and space saving
The seats are for the most part
constructed on a lightweight, carbon-fiber reinforced polymer (CFRP) pillar,
and because of their ergonomic form, tailored to the human spine, they no longer
require thick padding and upholstery. Both
the range of functions and the dimensions
of the seat can be completely tailored to
customer requirements and cabin situations.
Depending on whether it is an armchair,
a meeting room chair, or a dining chair,
the customer can choose the design, the
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Please continue on page 17
Customer advantages
• Saves weight and space
• 16g ETSO dynamic certification in progress (TSO validation to follow)
• New level of comfort
• New functionalities such as
“active seating”
• Flexible and adaptable
• Unlimited design, layout possibilities
The new seats fulfill the applicable safety requirements for the necessary 16g approval.
16 | VIP & Executive Jet Solutions
Lufthansa Technik Connection 4.2014
“It’s not just another seat”
Oliver Thomaschewski, the Lufthansa Technik engineer responsible for the chair™ development,
and Jacques Pierrejean, head of the Pierrejean Design Studio, explain how this unique cooperation set out to revolutionize the seating onboard VIP and business jets.
What was the driving force behind
the development of chair™?
Jacques Pierrejean: chair™ is the brainchild of Lufthansa Technik and our design
office, it developed out of ideas that we both
had as regards passenger seating comfort
on VIP aircraft. For decades, only the shape
and color of VIP and business jet seats
had ever changed. It was the perception
of both sides, engineers and designers
alike, that passengers actually want more
from their seat than they were getting. They
want the convenience of the most innovative cabin along with the wealth of options
they know from home furnishings and, not
least important, more room to move freely
in the cabin.
Oliver Thomaschewski: For us, chair™ is
not just another seat. We felt that something
was missing on the market and we wanted
to be able to offer seats that were much
more innovative than those we were able
to get from the established suppliers. A
shared idea was born, one that promised
to revolutionize aircraft seating. Combining
our engineering forces and design creativity,
we started with a clean-sheet approach.
What was the concept behind design
and engineering joining forces?
Thomaschewski: When engineers develop a product like this in isolation, it will
most likely be an engineering product. A
constructive discussion – generating a
positive kind of “friction” – between engineering and design can drive one to create a better product. But that isn’t an easy
approach, and success depends critically
on finding the right partners. It’s a question of openness towards new ideas that
revolutionizes long-standing processes.
Jacques fitted the bill perfectly for a partner
on that level. Not to forget the cooperation
with Dräxlmaier Aviation, a premium automotive supplier, as the manufacturing
partner.
Pierrejean: Designing products such as a
revolutionary aircraft seat involves much
more than just “making something look
nice”. By creating a synthesis of engineering and design we wanted to offer VIP aircraft owners and their designers a virtually
unlimited range of possibilities for adapting cabin seating and cabin design to the
real needs of passengers.
What was the design idea
behind chair™?
Pierrejean: The new approach was based
on our experience for example from creating First Class suites for major airlines,
where we brought the airlines and seat
manufacturers together to create something
new. For chair™, however, we had to start
with an entirely different concept. What we
needed was a seat design concept that
covered the complete range of the various
different seating functions we have on a
private aircraft. We began to think of the
seat as if it were the skeleton of our body, a
design based on vertebrae. It can be a small
body or a large one. And we can combine
different functions for different people with
that body. Plus, we can put different “clothes”
on the body.
Aircraft seats are subject to
very constraining airworthiness and
crashworthiness criteria.
Thomaschewski: Seat certification is definitely a very complex issue, especially if
you start from zero. The concept of creating a certified base to which additional
functions are added seemed the best way
to go. Theoretically, our chair™ design
allows thousands of different combinations. However, not all of them are really
useful and only a subset of them could
realistically be certified. What we did
instead was identify the really certificationcritical components. As a result we now
have a very small number of load-carrying
parts that are critical for certification. The
secondary parts of the seat are available in
many more versions, thus expanding the
design freedom. Working with designers
enabled us to think beyond the functionality
and consider those design features that
are always needed irrespective of the function of chair™ configuration as opposed to
those that are optional.
Oliver Thomaschewski (left) and Jacques Pierrejean.
VIP & Executive Jet Solutions | 17
Lufthansa Technik Connection 4.2014
number of back elements, and details of
footrests and headrests. The new structural
concept makes more than 8,000 different
configurations of the basic structure possible,
laying the foundation for truly individual
design.
New degree of freedom
*Patent and certification pending
On what levels does chair™
give designers the freedom
they are actually looking for?
Pierrejean: We tried to minimize the seat
structure, not just as an end in itself but
also to give the designers of the VIP aircraft
owners the maximum flexibility in the design
of their specific seating concept. For me,
this seat is my friend. It wears a different
cover depending on the comfort I need,
the situation I’m in and the culture I live in.
The concept of chair™ gives cabin interior
designers an unrivaled degree of freedom.
Thomaschewski: The fact that designers
can now dedicate the seat to the situation
it is used in creates even more possibilities. Especially in an aircraft, where space
is at a premium, less is generally more.
With chair™, designers can not only select
the perfect seat configuration for every
cabin floor plan. This new seating concept
enables greater freedom of movement in
the most literal sense of the word, allowing
designers to actually create the floor plan
their customers are dreaming of.
For example, a spacious conference table
is now possible even in a narrowbody jet –
surrounded by crashworthiness-compliant
(16g certified*) chairs scaled precisely
for this setting and offering perfect ergonomics.
On the eve of the product launch
what is your market vision for chair™?
Pierrejean and Thomaschewski: This
seat covers applications for a large range
of VIP and business aircraft, ranging from
small jets to the 747. We view chair™ as
a ground-breaking seating solution for
the next decades to come. Thinking even
further, we don’t want to stop at private
aircraft installations, but we also envision
potential First Class, lounge and other
higher end commercial airline applications.
chair™ allows interior designers to select the
perfect seat configuration for every cabin floor
plan. Because chair™ enables greater freedom of movement in the most literal sense of
the word, they can actually create the floorplan their customers are dreaming of.
One particular challenge in the development
of the product has been presenting the vast
range of possibilities the modular structure
offers in such a way that authority approval
can be gained with minimal effort. It was
also important to represent the structure in
such a slimline way that designers have
optimal liberty to design. The newly developed seating philosophy offers designers
a great degree of freedom. Many seating
variants are possible, with space-saving
design, maximum comfort, and low weight.
Despite the reduced and simplified design,
the new range offers the highest possible
levels of comfort. Add-ons can be attached
to the slimline armrests or using a special
coupling system. This makes small tables,
cup holders, and special mountings for
tablet PCs possible. The new seats fulfill
the applicable safety requirements for the
necessary 16g approval. Initial crash tests
have been carried out with very good results.
Delivery from 2015
The crashworthiness-compliant (16g certification)
chair™ family of seats can be scaled precisely for
a dedicated setting and purpose.
Since mid-2013, Lufthansa Technik has
been working together with Draexlmaier
Aviation GmbH, a leading supplier of premium interiors to the automotive industry,
to make the chair™ range of products ready
for market. The majority of seats will be
produced in Germany. Jacques Pierrejean
is the first designer to work on the product.
His interpretation of the range was presented
at the recent EBACE trade fair in Geneva,
with three variants in the chair™ range:
Office, Classic, and Lounge. The new
product range is currently undergoing the
approval process, to be completed by
autumn 2014. Delivery of the first seats will
be possible from 2015. The innovative
technical solutions are protected by a large
number of patent and trademark registrations, including registration of selected
designs. The new chair™ generation of seat
forms the basis for even more safety, quality,
and innovative design in VIP cabins. Oliver Thomaschewski
Phone +49-5070-63664
oliver-sascha.thomaschewski@lht.dlh.de
18 | Aircraft Services
Lufthansa Technik Connection 4.2014
Mission:
Production quality
The recent opening of the third permanently staffed aircraft production
site in the USA testifies to the benefits of Lufthansa Technik’s Aircraft
Production Inspection Program (APIP) to future aircraft owners.
A
head of Network Sales & Customer Service
t the end of April the big day had
at Lufthansa Technik, says: “We now offer
finally arrived: along with the new
production inspection at all Boeing sites in
Boeing colleagues Lufthansa
the USA and for all Boeing aircraft types
Technik staff from Hamburg and Seattle
currently in production. The 787 Dreamliner
were able to celebrate the opening of the
is particularly important at the moment as
new site on the grounds of the local Boeing
it is setting new standards with regard to
delivery center against a backdrop of
both technologies and customer expectabrilliant sunshine. The services offered in
tions.” The order books for the Boeing 787
connection with the production inspection
suggest that the producof commercial aircraft
tion inspection product
have been expanded
will experience strong
further in the USA. After
APIP requires a lot of
growth, especially in
Everett and Renton on
system understanding.
Charleston.
the West Coast, North
Dr. Stephan Schulte
Meanwhile new
Charleston in South Cadevelopments are indirolina is the third Boeing
cating clearly the growth path that Lufthansa
site in the United States at which an indeTechnik’s production inspection product
pendent inspection of the aircraft assembly
is carried out for airplane purchasers under can be expected to follow in the USA:
Airbus is now set to open its first factory in
Lufthansa Technik’s Aircraft Production
the USA. This will be the second new proInspection Program (APIP). The inspectors
duction facility to commence operations
are in action on site on a long-term basis
after Charleston. Precise details are not
and have already successfully overseen
yet known, but as soon as Airbus begins
production of the first Boeing 787 aircraft
building aircraft in Mobile, Alabama, APIP
at this plant. Marcus Motschenbacher,
“
Together with Boeing
colleagues, Lufthansa
Technik staff from
Hamburg and Seattle
celebrated the opening
of the new APIP site.
will be ready to serve that site as well. The
expansion of APIP services in the USA,
especially for the new 787, underscores
once again the importance of independent
production monitoring on behalf of the
aircraft owner. Moreover, as Dr. Stephan
Schulte, Head of the Aircraft Production
Inspection Program (APIP), points out:
“Even when production quality is basically
high, you still get appreciable fluctuations.
Especially at challenging times, for example, in connection with a production rampup or company cost-cutting programs,
APIP is the customer’s guarantee that quality will remain within the tolerance limits.
The same applies where new processes
are integrated in the assembly line or
where, as is the case with the Boeing 787,
new aircraft technologies are being introduced for the first time.”
Aircraft Services | 19
Lufthansa Technik Connection 4.2014
Capabilities
Steadily rising number of inspections
The number of aircraft monitored while in
production at the two big aircraft manufacturers Airbus and Boeing has risen steadily
since APIP was launched on the market
in 2006 and currently stands at around
60 to 70 per year. On top of this, Lufthansa
Technik inspectors are regularly to be found
monitoring final assembly at the manufacturers of regional aircraft such as Bombardier,
Embraer and ATR.
In this connection the Lufthansa Technik
experts don’t just look for obvious production defects, but from the MRO provider’s
decades of experience with commercial
aircraft of all kinds they know where the
�
Please continue on page 20
• Airbus (all a/c types)
• Boeing (all a/c types)
• Bombardier
• Embraer ERJ
• ATR
After Everett and Renton on the West
Coast (pictured above is the 747 production and the 787 assembly below),
North Charleston in South Carolina is
the third Boeing site in the USA at which
APIP is offered.
20 | Technology & Innovation
© Airbus SAS
Lufthansa Technik Connection 4.2014
The Airbus narrowbody assembly in
Hamburg-Finkenwerder.
trouble spots are – areas that sometimes
only become obvious later on and create
a problem for the maintenance. “This
requires a lot of system understanding,” says
Stephan Schulte. In addition to a profound
system knowledge a strong background in
aircraft maintenance and overhaul is key.
That’s why Lufthansa Technik’s APIP almost
exclusively employs licensed personnel with
a typical job experience of 15 to 20 years.
In view of the steadily rising level of
business, APIP inspectors are stationed
permanently at the major Airbus (Toulouse,
Hamburg) and Boeing (Everett, Renton,
and now North Charleston) assembly sites.
Furthermore, APIP is already very busy
expanding its workforce of qualified staff,
including hiring locally in the regions of the
aircraft production sites.
The APIP customer base today includes
banks and lessors, small and start-up
airlines as well as major carriers that
appreciate the medium- and long-term
saving potential and added value of high
ex-factory assembly quality. As well as the
production monitoring itself, customers
also know that they can ask for additional
supplementary services that will alleviate
the considerable workload associated with
the delivery of new aircraft. This includes
the positioning of acceptance flight crews
and reliable and punctual aircraft delivery,
ferry and positioning flights.
Stephan Schulte
Phone +49-40-5070-64819
stephan.schulte@lht.dlh.de
Aircraft Production
Inspection Program – APIP
// Marked Aircraft Production Inspection
Program (APIP), Lufthansa Technik offers
an independent production inspection
­tailored to the quality requirements of the
particular aircraft buyer and supplementing
the manufacturer’s own quality control
system. Both, the aircraft operator/owner
and manufacturer benefit from the APIP, for
example by avoiding a possible delay to
the aircraft delivery and associated costs. //
“Rapid Repair”
becomes mobile
With the project “Composite Adaptable Inspection and
Repair” (CAIRE), Lufthansa Technik has further enhanced the
“Rapid Repair” process. Now the robot-based repair procedure
for CFRP structures is ready for mobile deployment.
W
ith carbon fiber reinforced plastics (CFRPs) having developed
into a very important material
for commercial aircraft, the demand for
suitable diagnostic tools as well as repair
processes is increasing. Unlike aluminum
components, composite structures such
as CFRPs can hide damage such as
delaminations. In other words: A CFRP
fuselage may look perfect on the outside,
but may have suffered substantial
damage, for example from an impact.
At the same time, repair processes for
these structures must be developed,
which meet the operational requirements
of airlines.
Technology & Innovation | 21
Lufthansa Technik Connection 4.2014
Customer advantages
In the past, Lufthansa Technik has
already developed a robot-based repair
process. The three year follow-on project,
“Composite Adaptable Inspection and
Repair” (CAIRE) is suited to large surface
areas with monolithic and sandwich
structures as found in fuselage and wing
structures. Until now, damage to these
skin surfaces has meant intensive diagnostics and repair work in a specialist
workshop or in the field.
Specially developed mobile robot
Building on the results of “Rapid Repair”,
and funded by the German Federal Ministry of Economics and Technology (BMWi),
a mobile robot has been developed,
equipped with the software needed to
scan freeform surfaces. For scarfing, the
robot is attached to the CFRP component
with suction cups. A specially developed
software allows the mobile robot to process an area of 1 square meter. The system also handles thick CFRP structures
such as wing attachment areas. After the
damage has been scanned and the surface modelled, the form of the scarf and
the necessary milling path are calculated.
The robot grinds out the damaged material,
after which the repair plies are cut from
carbon fabric. Inserting the plies into the
scarf and curing is then performed manually.
The new robot enables mobile teams to
diagnose and repair large areas of structural damage “on wing”. With the help of
“CAIRE”, pure bonding repairs to critical
high-strength composite structures can
now be carried out in the field. By avoiding
flights to a maintenance base and by
virtue of both shorter ground times and
the minimal transport times of individual
• Reduced maintenance costs • Reduced operating costs • Higher reliability and availability
of aircraft
• Reduced downtime
components, the new automated repair
process away from maintenance bases
results in significant cost reductions.
“CAIRE” project manager Jan Popp
from Lufthansa Technik values the potential of this development: “Thanks to the
new robot we can even repair large surface damage on the fuselage or wing in
an ‘on wing’ procedure. Repairs that were
barely imaginable until very recently are
now possible.”
Jan Popp
Phone +49-40-5070-60432
jan.popp@lht.dlh.de
22 | Component Services
Lufthansa Technik Connection 4.2014
Headquartered at Bao'An International Airport, Lufthansa Technik
Shenzhen is strengthening its presence in the areas of component
supply, logistic services and Airline Support Teams (AST®) for
engine services across China and Asia.
Expanded service ­portfolio
Lufthansa Technik Shenzhen (LTS) is expanding its maintenance, repair
and overhaul (MRO) offer for the Asia-Pacific region even further.
On 21 May, the company has celebrated the opening of two new buildings.
T
he Chinese composite structures
specialist, headquartered at Bao’An
International Airport in Shenzhen in
southern China, is strengthening its presence
in the areas of component supply, logistic
services and Airline Support Teams (AST®)
for engine services across China and Asia.
With the addition of the new buildings – the
new workshops, warehouse, offices and
training rooms are housed on 16,000 square
meters – Lufthansa Technik Shenzhen is
enlarging its overall workshop and warehouse capacity to nearly 27,000 square
meters. “With our new state-of-the-art
workshop and the modern office landscape
we have built the basis for further growth,”
said Lufthansa Technik Shenzhen President
and CEO Dr. Bernd Riggers. “We are in a
continuous process of building up new
capabilities and adding more innovative
products and services to serve our customers in the Asia-Pacific region”. The service portfolio for component supply and
repair are extended significantly to include
avionic, pneumatic, rescue & safety and
hydraulic components. The new facility
houses ATEC6 test equipment and a workshop of 2,400 square meters.
In cooperation with Lufthansa Technik
Logistik Services (LTLS) the company’s
comprehensive supply chain management
is also expanded. A new Logistic Service
Center with a bonded warehouse will greatly
simplify and speed up material supply, transport and customs procedures for airline and
MRO customers. The new Airline Support
Team (AST®) services now allow Lufthansa
Technik Shenzhen to offer airlines and leasing companies in the region efficient engine
services – including inspections, documentation, warehousing and logistics services
as well as flexible local service teams. A
new large autoclave will be commissioned
after the new buildings and workshops
have become operational. This tool is
required for the repair of large composite
structures used for example in the Airbus
A380, Boeing 777 and 787 aircraft.”
Perfect protection: The new packaging
for ARC® components.
New ARC® transport solution
Lufthansa Technik’s Airframe Related Components (ARC®)
business unit has developed a new packaging ­concept.
Composites repair // The new ARC®
transport container will make transportation of typical ARC® components, which
are bulky but not that heavy, a lot simpler.
The concept is based on standard pallets
which, thanks to the use of interchangeable inserts, can accommodate a wide
range of ARC® components. The pallets
are suitable for transporting anything from
fan thrust reversers to sleeves, fan cowl
doors, inlet cowls and radomes.
The fastening elements are standardized, so that assembly, disassembly and
exchanges are quick and simple to carry
out. Components are protected from
weather and other external influences by a
cover that is stretched across the pallet
without direct contact. Empty packaging is
quick and easy to take apart, following
which it can be stacked in a space-saving
way. The ATA SPEC 300 compliant transport packaging is a cheaper and more
reliable means of transport than previous
solutions. //
ARC® Services
Phone +49-40-507064300
arc.services@lht.dlh.de
Component Services | 23
Lufthansa Technik Connection 4.2014
Composites repair in America
Hawker Pacific Aerospace has officially opened its new Airframe Related
Component (ARC®) facility in Fort Lauderdale, Florida. It will be developed into
the backbone for Lufthansa Technik’s thrust reverser services in the Americas.
S
ince its recent ribbon-cutting ceremony in March with launch customer Spirit Airlines, the new ARC®
facility of Hawker Pacific Aerospace has
received five thrust reverser units for service. Supplementing existing Airframe
Related Component services offered out of
its Sun Valley, California facility, these units
mark the commencement of thrust reverser
servicing by Hawker Pacific Aerospace on
the East coast of the United States.
Dedicated to ARC® services, Hawker
Pacific Aerospace’s Fort Lauderdale facility
currently serves as the hub of thrust reverser
services for Lufthansa Technik’s customers
within the Americas. The successful opening of this facility is due to the dedicated
collaboration of colleagues worldwide from
the product segment ARC®, supporting
Hawker Pacific Aerospace consistently
during the capability buildup phase. This
Fort Lauderdale facility spreads over
HAM
For more information
about the ARC®
network scan the
QR-Code.
LAX
FLL
DXB
SZX
12,000 square feet and can handle the
concurrent servicing of up to eight thrust
reversers. The facility is equipped with
state-of-the-art tooling and equipment
necessary to perform customized thrust
reverser overhaul workscopes.
To service customers within North, Central, and South America, Hawker Pacific
Aerospace plans to build up capabilities in
Los Angeles and Fort Lauderdale for other
thrust reverser types within the near future.
These include the CFM56-5B, CFM56-7,
CF34-10E, and the Boeing 787 engines
Trent 1000 and GEnx-1B. Furthermore,
Hawker Pacific Aerospace is currently evaluating options to add additional airframe
related products and services to its portfolio.
“I am pleased to see that we are able to
approach the American market with this
new ARC® service. ARC® will become the
second main product pillar for Hawker
Pacific Aerospace,” said Michael Kirstein,
President and CEO of Hawker Pacific
Aerospace.
24 | Engine Services
Lufthansa Technik Connection 4.2014
Big in small engines
Lufthansa Technik AERO Alzey (LTAA) has again managed to convince by performance –
three new contracts have been signed for Pratt & Whitney Canada and GE CF34 engine
services recently, with more expected to follow suit.
Engine Services | 25
Lufthansa Technik Connection 4.2014
Japan based IBEX Airlines is one of several new customers of
Lufthansa Technik AERO Alzey: Bertram Stumpf, Senior Sales
Executive, Raimund Schnell, Vice President Marketing and Sales,
Mark Johnson, CEO (Lufthansa Technik AERO Alzey), next to
Hiroyuki Hattori, President, Tosaku Takahashi, Director Aircraft
­Maintenance, and Yoshihiro Yawata, Manager Maintenance
Administration of IBEX Airlines (from left).
T
he recent contracts underline, that the
approach of the Lufthansa Technik’s
regional aircraft engine maintenance
subsidiary to focus on a combination of
value and service is appreciated by more
and more operators all over the world.
P&W 127 services for Air Vanuatu
Air Vanuatu has signed an exclusive
agreement for the maintenance, repair and
overhaul (MRO) of the Air Vanuatu fleet of
P&W 127M engines. The agreement signifies the relationship between Lufthansa
Technik AERO Alzey and Air Vanuatu. Executing this agreement follows a period of
collaboration between Lufthansa Technik
AERO Alzey and Air Vanuatu, where
Lufthansa Technik AERO Alzey has been
able to demonstrate their experience with
PW127M engines, the quality of their
workmanship and their focus on customer
service. “Air Vanuatu is looking forward to
the application of these qualities to ensure
the availability of our aircraft fleet,” said
Mr. Joseph Laloyer, CEO of Air Vanuatu.
“This agreement demonstrates our
commitment to the Pacific region. It is a
culmination of our ability to partner and
work together in a trusting environment. It
is a very important milestone for us as it
enhances our strategy of support to regional
airline customers in the Pacific, New Zealand
and Australian region,” said Mark Johnson,
CEO of Lufthansa Technik AERO Alzey.
Engine MRO for IBEX Airlines
Japan based IBEX Airlines has strengthened its partnership with Lufthansa Technik
AERO Alzey by signing an MRO agreement for CF34-8C5 engines. During the
signing ceremony IBEX President Hiroyuki
Hattori and Mark Johnson expressed their
confidence that the variety of services
out of Alzey and on IBEX’ home base will
strongly support IBEX’ growth path and
fleet strategy. The cooperation expansion
was sealed just after IBEX received the
2014 Overall Regional Reliability Performance Award for Asia/Pacific by the
aircraft manufacturer beginning of May.
Aegean Airlines/Olympic Air
Furthermore, Athens-based Aegean Airlines/Olympic Air and Lufthansa Technik
AERO Alzey have strengthend their partnership by signing an agreement for
MRO and engine lease services for their
PW150A and PW120A engine fleet.
Olympic operates to fleet of ten Bomardier
Q400 and four Bombardier Q100, which
are mainly used for regional and domestic
services. This agreement underlines the
good relationship between Aegean and
the Lufthansa Technik Group.
After signing the new contract, Aegean
Airlines/Olympic Air’s Managing Director
Dimitris Gerogiannis and Lufthansa Technic
AERO Alzey’s COO Martin Hach expressed
their satisfaction and happiness about the
fruitful and effective collaboration of both
companies during the past and the intention
to develop it into an even more extensive
partnership in the future.
Raimund Schnell
Phone +49-6731-235
r.schnell@lhaero.com
26 | Engine Services
Lufthansa Technik Connection 4.2014
s
ne
n si
gi
H o t li n e
A ST ®
24/7
Hotline
1
111
bring about any improvement, the airline
turned to Lufthansa Technik’s Airline Support Team (AST® Engines) in Hamburg.
The AST® engineers, already known
for creative solutions that you won’t find in
any manual, once again lived up to their
nickname of “The Flying Doctors”. They
developed a procedure to replace the N1
speed probes and trim balance probes
as well as the electrical harness on-wing.
The repair process requires only the
removal of a minimum of modules,
meaning that only a short repair process
(between three and seven days) is necessary to remedy the fault. In the case of
Nile Air the aircraft was in Hamburg. The
engine didn’t need to be removed, which
te
- 4 0 - 5 070
-6
T
he sensors for N1 engine speed
(low-pressure stage) and trim balance as well as the electrical harness for the IAE V2500 engine cannot be
accessed from outside the engine. So if
the electrical connection is broken due to
a cold solder joint or severed cable, the
engine has to go into the shop to be taken
apart. For what is actually a very small
defect this is an extremely time- and costintensive repair, as the associated in-depth
teardown often brings to light other findings that call for additional maintenance.
This is exactly what happened to Egyptian
start-up Nile Air, which is based in Cairo.
The trim balance was unreliable and faulty
and after various measures had failed to
49
Ex
With a faulty trim balance indication for
a V2500 engine on an A320, there is
normally no alternative but a shop visit for the engine – with all the associated
implications as regards cost, TAT and a spare engine. Lufthansa Technik’s AST® team
succeeded in solving this problem quickly and efficiently for the first time on wing.
:+
AST® solves
the problem
n
o n 2: E
also simplified the repair. Meanwhile the
team has already successfully performed
another repair on-wing.
By developing the new, highly-efficient
repair method, the AST® Team has once
again demonstrated its engineering creativity and inventiveness – and for Nile Air
ensured the minimum disruption to flying
operations and thus the continued success of the start-up. The carrier rewarded
the excellent performance by signing an
engine overhaul contract.”
Olaf Hamm
Phone +49-40-5070-1763
olaf.hamm@lht.dlh.de
Spectrometric test for THSA wear
Laboratory Services // Affecting the Trimmable Horizontal Stabilizer Actuator (THSA),
Airbus A320 aircraft are subject to Service Bulletin No. A320-27-1227. Lufthansa Technik’s
Laboratory Services is offering to perform the required complementary inspection to
determine the wear status of the aluminum thrust bearing. After extended operation, a
thrust bearing in the Trimmable Horizontal Stabilizer Actuator (THSA) of Airbus A320
aircraft may develop wear. To comply with the abovementioned SB, the THSA must be
inspected. During the associated THSA drainage task according to AMM 27-44-51610-001, a sample of oil must be taken and sent for a spectrometric analysis to check
for presence of aluminum particles. The resulting value of ppm/FH Oil is intended to
show the degree of wear of the aluminum thrust bearing, serving as a leading indicator.
SB 27-1227 also provides the acceptable limits of aluminum particles.
Lufthansa Technik Laboratory Services is offering the required spectrometric test,
providing quick and reliable results. Reliable function of the THSA is of utmost importance, as excessive wear could result in premature failure and consequent reduced
control of the aircraft. //
Dr. Björn Seibold · Phone +49-69-696-60240 · laboratoryservices@lht.dlh.de
Events & Exhibitions | 27
Lufthansa Technik Connection 4.2014
New cabin luxury
VIP & Executive Jet Solutions // Lufthansa Technik is offering two
innovative new products for VIP aircraft cabins. To begin with, the
new ­“Aircraft Steam Generator System” makes it possible, as of
today, to install steam showers in VIP customer aircraft. The compact
system consists of a steam generator with steam outlet, a control
panel, and a refill port for the vaporizer fluid. The self-contained unit
does not have to be connected to the aircraft’s existing water system.
Furthermore, the “On Board Oxygen Generation System”
(OBOGS) will provide a continuous and completely unlimited supply
of therapeutic oxygen via a mask on board a VIP aircraft. A maximum
of two connections are possible for each unit. Thanks to their compact
dimensions and low weight, both systems can be installed in any
aircraft type during initial fitting or as a retrofit installation. //
For more information: www.lufthansa-technik.com/news
Meet us at...
07 – 09 October 2014 | Madrid
MRO Europe
For maintenance, repair and overhaul,
as well as manufacturing, at MRO
Europe the latest standards for productivity and aerospace technology are
presented.
14 – 16 October 2014 | Seattle
Aircraft Interiors
Expo Americas
Pre-customized VIP cabin
Narrowbody aircraft interiors // Lufthansa
Technik has presented its new pre-customized
VIP cabin at EBACE, which will be offered for
both the Airbus ACJ family and the Boeing BBJ
series. Herewith, Lufthansa Technik continues
and extends its successful business with modulated narrowbody VIP cabins, which started eight
years ago with a co-operation for the successful “Elite” program together with Airbus. The
new platform-adaptable concept offers a large variety of configurations and is mission optimized with regards to cabin interior weight, seating comfort, sufficient stowage volume and
the integration of client oriented features for maximum comfort and usability, like a king
size bed, vanity table, master bathroom with full size shower and a private office. //
Aircraft Interiors Expo Americas is the
largest dedicated aircraft interiors event
in the Americas region, showcasing airline interior design and airline cabin
management systems.
21 – 23 October 2014 | Orlando
NBAA
The NBAA (National Business Aviation
Association) Business Aviation Convention & Exhibition is the business aviation
industry’s largest and most efficient
annual gathering of buyers and sellers.
08 – 10 December 2014 | Dubai
INAIRVATION cabin mock-up at EBACE
Integrated business
aircraft interiors
INAIRVATION // At EBACE, the recently founded 50/50 joint venture company of Lufthansa
Technik and LIST components & furniture
presented a concept for integrated business
aircraft cabin interiors. Unique integrated LED
light effect on wood floor, sidewall, ceiling and
furniture applications controlled centrally with
the Cabin Management System is just one
highlight of the mock-up. On the occasion of the
exhibition, the two CEOs of INAIRVATION, Dr.
Philip von Schroeter of Lufthansa Technik and
Werner Kartner of LIST components & furniture,
said: “By combining the latest technology with perfectly fabricated interior components
INAIRVATION will create cabin interiors for business jets that not only satisfy the highest
visual requirements but also incorporate the latest technological developments.” //
For more information: www.inairvation.aero
Middle East Business
Aviation
The MEBA is a dedicated business aviation event for the Middle East. The event
includes a B2B exhibition, a conference,
static display as well as customer demo
flights.
Preview
Highlights from the next issue:
• New sales organization
• NASA Jumbo overhaul
• New aircraft update
For more information:
www.lufthansa-technik.com/events
28 | Products & Services
Lufthansa Technik Connection 4.2014
Airbus
World of services
No matter if you are a regional start-up, a
small or mid-sized carrier, a private or
governmental operation, or a legacy airline:
Our range of products and services can be
tailored for commercial and private fleets of
every mix, kind and age.
A300/A310
Total Support Services
Total Support Services are the first choice for
any customer wanting to enjoy cost-efficient
and reliable flight operations and focus on his
core business at the same time.
• Total Operational Support (TOS®)
• Total Technical Support (TTS®)
• Total Base Maintenance Support (TBS™)
• Total Material Operations (TMO®)
• Total Component Support (TCS®)
• Total Engine Support (TES®)
• Total Landing Gear Support (TLS™)
A318
Line Maintenance
Base Maintenance
Component Services
Engine Services:
JT9D, PW4000-94,
GE CF6-80C2
A300
A319
A318
Single Services
Single services and shop load events such as
letter checks, engine overhauls or repairs of
single components are at the core of a unique
assembly of products and services.
• Aircraft Services
• Component Services
• Engine Services
• Landing Gear Services
• VIP & Executive Jet Solutions
• Logistics & Training
A320
A319
A321
A320
A321
Hotline
24/7
k
AOG des
eServices
Lufthansa Technik’s Technical Operations
Websuite manage/m® allows operators
to manage their technical operations via a
web-based system.
For more information:
www.lufthansa-technik.com/services
308
H otl i ne
A330
-4
+
Special Services
The world’s leading manufacturer-indepenent
MRO provider offers a product portfolio
reaching beyond traditional MRO services
from the manual.
• Composite Repairs (ARC®)
• Engine Parts & Accessories Repair (EPAR)
• Maintenance Management Services (MMS)
• Aircraft Leasing & Trading Support (ALTS®)
• AOG Services
- 4 0 - 5 0 70
49
• Surface treatment
Cabin & IFE Products
Lufthansa Technik has successfully
established a line of cabin products.
• Cabin Management & IFE Systems
• Aircraft & Cabin Equipment
• Connectivity
• Patient Transport Solutions
Airbus
A300/A310
A340
A330
Airbus A318
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56
Completion
Airbus
A319
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, V2500-A5
Completion
Airbus
A320
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, V2500-A5
Completion
Airbus
A321
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, V2500-A5
Completion
Airbus A330
Line Maintenance
Base Maintenance
Component Services
Engine Services: CF6-80,
PW4000-100, Trent 700
Completion
Airbus A340
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-5, Trent 500
Completion
A350
A340-300
Airbus A350
planned
A380
Airbus A380
Line Maintenance
Base Maintenance
Component Services
Engine Services: Trent 900
Completion
Products & Services | 29
Lufthansa Technik Connection 4.2014
Boeing
737
Regionals
Boeing 737
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-3
Completion
737 NG
737
Boeing 737NG
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56-7B
Completion
747
737NG/MAX
Boeing 747
Q-Series
Line Maintenance
Base Maintenance
Component Services
Engine Services:
PW100, PW150
Q-Series
CRJ
Boeing
757
Line Maintenance
Base Maintenance
Component Services
Engine Services:
RB211-535
Completion
757
767
CRJ 700
CSeries
Boeing 777-9X
vorläufige Zeichnung
777
777-9X
Bombardier CSeries
planned
E-Jets
ERJ 190
Embraer
E-Jets 170/175, 190/195,
Line Maintenance
Base Maintenance
Component Services
Engine Services: GE CF34
Boeing 767
Line Maintenance
Base Maintenance
Component Services
Engine Services:
PW4000-94, CF6-80C2
Completion
767
777
Bombardier CRJ
Line Maintenance
Base Maintenance
Component Services
Engine Services: GE CF34
Line Maintenance
Base Maintenance
Component Services
Engine Services: JT9D,
PW4000, CF6-80C2
Completion
757
747-8
Bombardier Q400
Boeing 777
Business Jets
Airbus Corporate Jets
Line Maintenance
Base Maintenance
Component Services
Completion
ACJ
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CFM56, V2500-A5
Completion
Boeing 777-9X
Boeing Business Jet
planned
Airbus Corporate Jetliner Line Maintenance
BBJ
Base Maintenance
Component Services
Engine Services:
CFM56-7B
Completion
787
Boeing 787
Line Maintenance
Component Services
Engine Services*
Completion
Bombardier
Challenger, Learjet,
Global Express.
Line Maintenance
Component Services
Engine Services: CF34
*schedule to be defined
787
MD-11
MD-11
Line Maintenance
Base Maintenance
Component Services
Engine Services:
CF6-80C2, PW4000-94
Bombardier
Boeing Business Jet (BBJ)
Challenger Family
Embraer
Embrear Executive Jets
Embraer
Legacy, Lineage.
Line Maintenance
Base Maintenance
Component Services
Engine Services: CF34
30 | Contacts
Lufthansa Technik Connection 4.2014
Senior Vice President
Marketing & Sales
Vice President
Marketing & Sales
Key Account
Govt. & Special
Mission Aircraft
Walter Heerdt
p+49-40-5070-2524
f+49-40-5070-2101
hamtssek@lht.dlh.de
Wolfgang Weynell
p+49-40-5070-2547
f+49-40-5070-2101
hamtssek@lht.dlh.de
Hans Indlekofer
p+49-40-5070-2548
f+49-40-5070-64423
hans.indlekofer@lht.dlh.de
Key Account
VIP & Executive Jets
Joachim von Holtzapfel
p+49-40-5070-3514
f+49-40-5070-8331
joachim.vonholtzapfel
@lht.dlh.de
Let’s talk about solutions
Director Sales
USA and Canada
Director Sales
Western Europe
Robert Gaag
p +1-305-379-1222
f+1-305-379-2771
salesltnamiasec@lht.dlh.de
Georgios Ouzounidis
p+49-40-5070-5295
f +49-40-5070-5869
georgios.ouzounidis@lht.dlh.de
Director Sales
Latin America
and Caribbean
Director Sales
Middle East, Africa
Wieland Timm
p+49-40-5070-3053
f+49-40-5070-5067
wieland.timm@lht.dlh.de
Jörg Femerling
p+1-305-379-2604
f+1-305-379-2771
joerg.femerling@lht.dlh.de
Local representatives
Australia and Pacific
Roland Wunderlich
p+61-3-8623-6067
f+61-3-8623-6169
roland.wunderlich
@lht.dlh.de
BeNeLux
Rudi Preud'homme
p+32-2-752-8690
f + 32-2-752-8673
rudi.preudhomme@
lht.dlh.de
India
Wolfgang Hartl
p+91-22-3953-7405
f +91-22-3887-4843
wolfgang.hartl
@lht.dlh.de
Italy
Emanuela Marabese
p+39-02-58571483
f+39-02-58571489
emanuela.marabese
@lht.dlh.de
Canada
Dan Hepworth
p+1-514-245-0143
daniel.hepworth
@lht.dlh.de
China
Japan
Russia
Hidenori Sato
p+81-45-309-2777
f+81-45-309-2777
hidenori.sato
@lht.dlh.de
Andreas van de Kuil
p+7-495-937-5103
f+7-903-797-1939
andreas.vandekuil
@lht.dlh.de
Steven Wang
p+86-10-6465-1593
f+86-10-6463-8016
steven.wang@lht.dlh.de
Affiliates & Corporations | 31
Lufthansa Technik Connection 4.2014
Key Account
Lessors & Banks
Line Maintenance
Worldwide
Andreas Kehl
p+49-40-5070-4780
f+49-40-5070-3980
andreas.kehl
@lht.dlh.de
Michael Struck
p+49-69-696-69660
f+49-69-696-69666
linemaint.agrmts
@lht.dlh.de
Lufthansa Technik
AERO Alzey
Phone+49-6731-497-0
Fax+49-6731-497-197
sales@lhaero.com | www.lhaero.com
Lufthansa Technik
Turbine Shannon
Phone+353-61-365-512
Fax +353-61-360-513
sales@ltts.ie | www.ltts.ie
Lufthansa Technik Brussels
Phone +32-2-752-8660
Fax +32-2-752-8673
sales.bruub@lht.dlh.de
www.lufthansa-technik.com/brussels
Lufthansa Technik
Vostok Services
Phone+7-495-981-5850
Fax+7-495-981-5852
ltvsdmeservice@lht.dlh.de
www.lufthansa-technik.com/vostok
Lufthansa Technik
Budapest
Phone +36-1-296-3000
Fax +36-1-296-3001
sales@lhtb.hu | www.lht-budapest.com
Lufthansa Technik
Component Services
Phone +1-818-765-6201
Fax +1-818-765-7023
sales@ltcs.aero
www.lufthansa-technik.com/ltcs
Lufthansa Technik
Intercoat
Phone +49-4191-809-100
Fax +49-4191-2826
sales@lht-intercoat.de
www.lht-intercoat.de
Director Sales
Eastern Europe
and CIS
Dmitri Zaitsev
p+49-40-5070-5404
f+49-40-5070-2558
dmitri.zaitsev@lht.dlh.de
Director Sales
East Asia
Richard Haas
p+852-2846-6370
f+852-2156-0230
richard.haas@lht.dlh.de
Lufthansa Technik
Landing Gear Services UK
Phone+44-20-8589-1941
Fax+44-20-8589-1901
sales@ltlgs.com
www.lht-landinggear-uk.com
Lufthansa Technik
Logistik Services
Phone+49-40-5070-5331
Fax+49-40-5070-8667
sales@ltls.dlh.de | www.ltls.aero
Lufthansa Technik
Maintenance International
Phone+49-69-696-46929
Fax+49-69-696-69603
altfried.nessel@lht.dlh.de
www.lufthansa-technik.com/ltmi
Director Sales
South East Asia
and Australia
Robin Johansson
p +65-6733-9081
f +65-6733-1923
robin.johansson@lht.dlh.de
Lufthansa Technik Malta
Phone+356-2560-4000
Fax+356-2560-4190
sales@ltm.com.mt | www.lht-malta.com
Lufthansa Technik Milan
Phone+39-02-7486-7357
Fax +39-02-7486-7073
lht-milan@lht.dlh.de
www.lht-milan.com
Lufthansa Technik Philippines
Phone +63-2-855-9311
Fax +63-2-855-9309
sales@ltp.com.ph
www.lht-philippines.com
Lufthansa Technik Services India
Phone+91-22-935-37409
Fax +91-99-5800-5695
sales@lht-services-india.com
www.lufthansa-technik.com/india
Dubai
Ziad Al Hazmi
p+971-4-4057-557
f+971-4-33148-66
ziad.al-hazmi@lht.dlh.de
Turkey
Fulya Türköz
p +90-212-465 55 57
m +90-531-490 36 54
fulya.tuerkoez
@lht.dlh.de
United Kingdom
Paul Conway
p +44-7812-091074
paul.conway
@lht.dlh.de
Lufthansa Technik Shenzhen
Phone+86-755-2777-5925
Fax +86-755-2750-0269
sales@lht-shenzhen.com
www.lht-shenzhen.com
Lufthansa Technik Sofia
Phone+359-2-4601-777
Fax +359-2-4601-251
sales@lht-sofia.com | www.lht-sofia.com
Lufthansa Technical Training
Phone+49-69-696-2751
Fax+49-69-696-6384
sales@ltt.dlh.de | www.ltt.aero
Lufthansa Bombardier
Aviation Services
Phone+49-30-8875-4600
Fax +49-30-8875-4511
sales@lbas.de | www.lbas.de
Lufthansa LEOS
Phone+49-69-696-8222
Fax+49-69-696-93888
sales@lufthansa-leos.com
www.lufthansa-leos.com
Airfoil Services
Phone +603-6145-3612
Fax +603-6141-6810
info@airfoil.com.my
www.airfoilservices.com
Ameco Beijing
Phone +86-10-6456-1122
ext 4100/4101
Fax +86-10-6456-1823
sales@ameco.com.cn
www.ameco.com.cn
BizJet International
Phone +1-918-832-7733
Fax +1-918-832-8627
sales@bizjet.com | www.bizjet.com
Hawker Pacific Aerospace
Phone+1-818-765-6201
Fax+1-818-765-5759
sales@hawker.com
www.hawker.com
Heico Aerospace
Phone +1-954-961-9800
Fax +1-954-987-7585
sales@heico.com www.heico.com
IDAIR
Phone+49-40-5070-69416
Fax+49-40-5070-64144
sales@idair.aero | www.idair.aero
lumics
Phone+49-40-5070-61361
info@lumics-consulting.de
www.lumics-consulting.de
N3 Engine Overhaul Services
Phone+49-3628-5811-0
Fax+49-3628-5811-8240
sales@n3eos.com | www.n3eos.com
Shannon Aerospace
Phone +353-61-370-000
Fax+353-61-361-100
sales@sal.ie
www.shannonaerospace.com
Spairliners
Phone +49-40-5070-66499
Fax +49-40-5070-66742
info@spairliners.com
www.spairliners.com
Every innovation
starts with a new direction.
Lufthansa Technik continuously breaks new ground
for its customers. Because for us, innovation means
more than cutting-edge facilities. We are driven by
the willingness to create new maintenance technologies that make airlines’ technical operations more
efficient and your aircraft more reliable. It’s our path
to innovation that shapes your future. Talk to us.
Lufthansa Technik AG, marketing.sales@lht.dlh.de
Call us: +49-40-5070-5553
www.lufthansa-technik.com/research-innovation
More mobility for the world