Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - General Standard Disclosures
GRI Reference
Our Disclosures
Where to find this information?
•
CEO video
•
Sustainability Report 2015 > CEO video
•
Chief Executive Officer's Statement
•
2015 Annual Report > Chief Executive Officer's Statement
page 6
Strategy and Analysis
G4-1
Statement from the most senior
decision maker discussing the
relevance of sustainability and
organisation’s strategy to address
sustainability
Organisational Profile
G4-3
Name of the organisation
•
Commonwealth Bank of Australia
-
G4-4
Primary brands, products, and
services
•
Overview - Profile
•
Commbank website > Company overview
•
Who we are
•
Sustainability Report 2015 > Who we are
G4-5
Location of the organisation’s
headquarter
•
Sydney, Australia
-
G4-6
Number of countries where the
organisation operates
•
International branches
•
Commbank website > About Us > Who we are >
International branches
•
Who we are
•
Sustainability Report 2015 > Who we are
G4-7
Nature of ownership and legal form
•
Structure
•
Commbank website > Company overview
G4-8
Markets served
•
Overview
•
Commbank website > Company overview
G4-9
Scale of the organisation
•
Five Year Financial Summary
•
2015 Annual Report > Five Year Financial Summary page
68
•
A strong contributor to the Australian
economy
•
Sustainability Report 2015 > A strong contributor to the
Australian economy
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - General Standard Disclosures
GRI Reference
Our Disclosures
Where to find this information?
Organisational Profile – continued
G4-10
Workforce
• Treat all people with respect and fairness
• Sustainability Report 2015 > The way we do business >
Respect and fairness
G4-11
Collective bargaining agreements
-
• 60% of total employees are covered by collective
bargaining agreements.
G4-12
Organisation’s supply chain
• Sustainability Report 2015 > The way we do business >
Enhance supply chain outcomes
G4-13
Significant changes during reporting
period
• Use our influence to enhance
environmental, social and economic
outcomes in our supply chain
• Full year profit announcement
• 2015 Results
G4-14
Precautionary approach
• Corporate Governance - Risk
Management
• Commbank website > About Us > Corporate governance >
Risk Management
G4-15
External charters, principles, or
other initiatives
• On 26 May 2014 Commonwealth Bank
became a signatory to the Equator
Principles.
• Equator Principles
• United Nations Principles for Responsible Investment
• The Group’s asset management business, • United Nations Women’s Empowerment Principles
Colonial First State Group Asset
Management (CFSGAM) and insurance
business, CommInsure, are both
signatories to the United Nations
Principles for Responsible Investment
(UN PRI).
• During the 2015 financial year,
Commonwealth Bank became a signatory
to the United Nations Women's
Empowerment Principles (UN WEPs).
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - General Standard Disclosures
GRI Reference
Our Disclosures
Where to find this information?
• In 2009, the Group become signatory to
the United Nations Global Compact
(UNGC) and United Nations Finance
Initiative (UNEPFI).
• United Nations Global Compact
• United Nations Finance Initiative
• Annual Report 2015
• Annual Report 2015
• Building our Corporate Responsibility
Strategy
• ​Sustainability Report 2015 > Building our Corporate
Responsibility Strategy
Organisational Profile – continued
G4-16
Membership of associations
Identified material aspects and boundaries
G4-17
​G4-18
Entities included in the
organisation's consolidated financial
statements
​Process for defining report content
and aspect boundaries
• 2015 Materiality Matrix
​G4-19
​Material aspects
​G4-20
​Aspect boundaries within the
organisation
​G4-21
​Aspect boundaries outside the
organisation
​G4-22
Effects of any restatements
• Corporate Responsibility Strategy 20162018
• 2015 Materiality Matrix
• ​2015 Materiality Matrix
• The boundaries of the sustainability
metrics are defined in the 2015
sustainability performance data table
• As per above
• ​A number of minor restatements are
listed in the Group’s Sustainability
Performance data table – Notes.​
• ​Sustainability Report 2015 > Corporate Responsibility >
2015 Materiality Matrix
• Sustainability Report 2015 > Corporate Responsibility >
2015 Materiality Matrix
• Sustainability Report 2015 > Performance data >
Download data
• As per above
• Sustainability Report 2015 > Performance data >
Download data and assurance > Download data
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - General Standard Disclosures
GRI Reference
Our Disclosures
Where to find this information?
Identified material aspects and boundaries – continued
​G4-23
​Significant changes from previous
reporting period
G4-24
List of stakeholders engaged
G4-25
• ​The Group’s sustainability performance
data table represents 100% of the Group’s
wholly owned entities unless otherwise
stated.
• Building our Corporate Responsibility
Strategy
• Sustainability Report 2015 > Performance data >
Download data and assurance > Download data
Basis for identification and selection of
stakeholders with whom to engage
• As per above
• As per above
G4-26
Stakeholders with whom to engage
• As per above
• As per above
G4-27
Key topics and concerns raised by
stakeholders
• Sustainability Report 2015 > The way we do business >
Transparent and balanced decisions
G4-28
Reporting period
• Support and embed a culture of 'doing the
right thing' aligned to the Group's values
• Strengthen the management of ESG
impacts in our lending and investing
practices
• Financial year - July 2014 to June 2015
​G4-29
​Date of most recent previous report
• Financial year - July 2013 to June 2014
-
​G4-30
​Reporting cycle
• Annual
-
​G4-31
​Contact point for questions regarding
report
• Sustainability@cba.com.au
-
​G4-32
In accordance option chosen
• G4 In accordance – Core
-
• ​Sustainability Report 2015 > Building our Corporate
Responsibility Strategy
-
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - General Standard Disclosures
GRI Reference
Our Disclosures
Where to find this information?
Identified material aspects and boundaries – continued
​G4-33
Assurance
• PwC
• Sustainability Report 2015> Performance data > Download
data and assurance > Download assurance report
G4-34
Governance structure of
organisation
• Corporate governance
• Commbank website > Corporate governance
G4-56
Ethics and Integrity
• Note: this area is identified as one of the
material issues for the Group
• Commbank Customer Commitment
Practices
• Note: this area is identified as one of the
material issues for the Group
• Commbank website > Corporate governance
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - Specific Standard Disclosures
GRI
Ref.
Key material issues for the
Commonwealth Bank Group
Disclosures on Management
Approach (DMA)
Indicators
* Externally assured
Where to find this information?
G4 Category: Economic
Aspect: Economic Performance
DMA
G4EC-1
• Market, political and
regulatory environment
• Financial stability and
systematic risk management
• Digital innovation and
economic growth
• 2015 Annual Report > Chief Executive
Officer's Statement page 6 and
Chairman’s Statement page 2
• Sustainability Report 2015> Innovative
products and services
• Sustainability Report 2015> Contribute
to communities
• Sustainability Report 2015 >
Performance data > Download data and
assurance > Download data >
Community investment figures
• Chief Executive Officer's
Statement
• Chairman’s Statement
• Develop innovative products
and services to support our
customers in the economy of
the future
• Contribute to communities
• A strong contributor to the
Australian economy
• Five-year Financial
Summary *
• CommBank App # unique
users
• The innovation lab –
# visitors
• Community investment *
Innovative products and services
• Take Your Money Everywhere
(South Africa)
• Women Investment Series
Indonesia (WISE) App
• The Cashflow App in Indonesia
and Vietnam
• BizLoan App in Indonesia
• Not-for-Profit Sector Banking
• Women in Focus
• Community Business Finance
• Sustainability Report 2015> Innovative
• WISE App - # downloads
products and services
• The Cashflow App in
Indonesia and Vietnam –
# downloads
• BizLoan App - # downloads
• Women in Focus - # number
of women reached each
year
• Community investment and
financial inclusion
Aspect: Indirect Economic Impacts
DMA
G4EC8
• Digital innovation and
economic growth
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - Specific Standard Disclosures
GRI Ref.
Key material issues for the
Commonwealth Bank Group
Disclosures on
Management Approach
(DMA)
Indicators
* Externally assured
Where to find this information?
G4 Category: Environmental
Aspect: Emissions
DMA
G4EN15 EN19
• Environment - direct impact
• Improve environmental
efficiency
• Performance data:
Environmental data
•
•
•
•
•
Total emissions*
Scope 1 emissions*
Scope 2 emissions*
Scope 3 emissions*
Emissions per FTE*
• Sustainability Report 2015 > The way
we do business > Improve
environmental efficiency
• Sustainability Report 2015 >
Performance data > Download data and
assurance > Download data >
Environmental data
G4 Category: Social (Labour Practices and Decent Work)
Aspect: Training and Education
DMA
G4LA-9
• Talent attraction and
retention
• Treat all people with
respect and fairness
• Average hours of training
per year by employee
gender, and by employee
category*
• Sustainability Report 2015 > The way
we do business > Respect and fairness
• Sustainability Report 2015 >
Performance data > People data >
Training hours
• Treat all people with
respect and fairness
• Women diversity metrics*
• Age group*
• Ethnicity profile*
• Sustainability Report 2015 > The way
we do business > Respect and fairness
• Sustainability Report 2015 >
Performance data > People data
Aspect: Diversity and Equal Opportunity
DMA
G4LA-12
• Diversity and inclusion
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - Specific Standard Disclosures
GRI Ref.
Key material issues for
the Commonwealth Bank
Group
Disclosures on
Management Approach
(DMA)
Indicators
* Externally assured
Where to find this information?
Aspect: Diversity and Equal Opportunity
G4 Category: Social (Human Rights)
DMA
• All people treated with
respect and fairness
• Treat all people with
respect and fairness
• As part of the Corporate Responsibility
Strategy 2016-2018, we are currently
developing our approach to reporting
on human rights.
• Sustainability Report 2015 > The
way we do business > Respect
and fairness
• As part of the Corporate Responsibility
Strategy 2016-2018, we are currently
developing our approach to reporting
on supply chain outcomes.
• Sustainability Report 2015 > The
way we do business > Enhance
supply chain outcomes
G4 Category: Society
Aspect: Supplier Assessment for Impacts on Society
DMA
• Sustainable supply chain
• Enhance supply chain
outcomes
G4 Category: Product Responsibility
Aspect: Product and Service Labelling
• Product design and
responsible marketing
• Customer protection and
remediation
• Customer Commitment
• Open Advice Review
program
• Customer satisfaction
results
• Commbank website > Customer
• Roy Morgan Research Main Financial
commitment
Institution (MFI)*
•
Sustainability Report 2015 >
• DBM Business Financial Services
Who we are > Customer
Monitor Main Financial Institution (MFI)*
satisfaction > Open Advice
• Wealth Insights Platform Service Level
Review program
Survey*
• Sustainability Report 2015 >
Performance data > Customer
satisfaction
Commonwealth Bank Group – Global Reporting Initiative (GRI)
G4 Content Index for ‘In accordance’- Core - Specific Standard Disclosures
GRI Ref.
Key material issues for the
Commonwealth Bank Group
Disclosures on
Management Approach
(DMA)
Indicators
* Externally assured
Where to find this information?
Aspect: Product portfolio
DMA
G4FS-6
• Responsible lending and
investment
• Responsible lending
• Group energy exposures and • Commbank website > Responsible
lending
• Strengthen the
assessed carbon emissions of
management of ESG
project finance energy sector • Sustainability Report 2015 > Strategic
priority: strengthen the management
impacts in our lending and
of ESG impacts in our lending and
investing practices
investing practices