EXTENSION CENTER FOR COMMUNITY VITALITY Chisago County Lodging Study
An analysis of the accommodations market in Chisago County, MN Presented by Ryan Pesch
Sponsored by the Chisago County EDA
Chisago County Lodging Study
An analysis of the accommodations market in Chisago County, MN May 20, 2012 Presented by Ryan Pesch, Extension Educator, University of Minnesota
Report Reviewers:
Ingrid Schneider, Directory, University of Minnesota Tourism Center
Dan Erkkila, Tourism Specialist and Professor, University of Minnesota Tourism Center
Partners/Sponsors:
Chris Eng and Deb Johnson , HRA-EDA, Chisago County
Nick Entinger, Division of Parks and Trails, Minnesota Department of Natural Resources
A special thanks to all lodging and accommodations owner-operators who took the time to participate in the study.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 1 Table of Contents
Background and Methodology Inventory of Accommodations Survey of Accommodations Respondents Changes in Demand Occupancy Analysis Target Market Other Survey Comments Sales Tax Trends Market Profile of Chisago Visitors Conclusions References Appendix 1: Inventory of Accommodations in Chisago County Appendix 2: Geographic Summary Report Appendix 3: Media Usage for Chisago Visitor Trade Area Appendix 4: Copy of Chisago County Lodging Facilities Survey Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 3 3 4 4 5 6 7 8 8 11 14 14 15 16 17 24 24 BACKGROUND AND METHODOLOGY The Chisago County EDA contracted with University of Minnesota Extension to conduct
a market analysis in order to identify opportunities for local lodging start ups and
expansions. The market analysis examined both the existing tourist base (demand)
and the current lodging stock (supply) in the county. Extension used a number of
methods to conduct the market analysis, including (1) surveying accommodation
operators, (2) inventorying accommodations operating in 2012 from multiple data
sources, and (3) mapping zip code data from overnight guests.
Survey results profiled the current stock of lodging facilities and accommodations in
the county. The written survey asked accommodation owners or managers about the
number and type of units or rooms, occupancy rates, types of customers, and views on
tourism in Chisago County. Local occupancy rates were compared to benchmarks
together with state sales tax data to measure the strength of accommodations in the
county.
Customer zip code data from participating accommodations profiled the current
tourist base according to their location and media usage. This customer profile
provides value to existing lodging facilities which need information about where their
customers are coming from and how to reach them.
Results from the study are available to local decision makers, interested parties, and
citizens. This information can assist either public or private enterprises to identify
lodging opportunities and can form as a base of information to conduct a feasibility
analysis. This study is not a feasibility study of a single property development. The
author intends for any and all parties interested in the development and health of
accommodations in Chisago County to utilize these results.
INVENTORY OF ACCOMMODATIONS IN CHISAGO COUNTY "
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5
Extension undertook an inventory of
accommodations operating in Chisago
County in early 2012. We identified 23
establishments through an investigation
by multiple sources: InfoUSA (a national
business database), Explore Minnesota
website (statewide tourism association),
and Google search. The Chisago EDA
revised and verified this inventory based
on local knowledge of the business
community. Minnesota Department of
Revenue sales tax records indicated 28
Forest
Forest Lake
Lake
Figure 1: Location of Accommodations (see
Chisago County Lodging Study Appendix 1 for corresponding names)
Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 3 establishments in the accommodations category in Chisago County in 2009,
corroborating the accuracy of the inventory especially since a number of
establishments only recently closed. Extension used the inventory to compile a
mailing list to survey owners and operators about their establishments.
A complete list of accommodations by category is available in Appendix 1.
SURVEY OF ACCOMMODATIONS Extension used a modified Dilman method to survey accommodation operators in the
county by mail. Establishments were mailed postcards soliciting their participation,
followed by a cover letter with the survey instrument (Appendix 3) as well as a
postcard reminder.
Respondents
Thirteen owner-operators responded to our mailed survey for a 57% response rate.
Respondents were spread across a mix of categories:
Chart 1: Number of Establishments
by Category (n=13)
RV Park
Campground
Bed and Breakfast
Resort
Hotel
0
1
2
3
4
5
Respondents accounted for 626 units, either rooms or suites (hotels or B&Bs) or
campsites/cabin (campgrounds or resorts). A sizable majority of units were campsites,
especially those with hookups (Table 1).
Table 1: Number of Units by Category Group
Double
Hotels/B&Bs
Campgrounds/RV/Resorts
King
42
0
Suite
6
0
8
0
Campsites w/ hookup Campsites w/o hookup Cabins
0
0
1
357
197
18
A number of respondents indicated that their facilities are seasonal and closed for a
portion of the year. Chisago County is not unlike other communities where
accommodation facilities have a clear shoulder season:
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 4 Chart 2: Number of Establishments Closed by
Month (n=13)
7
6
5
4
3
2
1
0
Jan
Feb
Mar April May June July Aug Sept
Oct
Nov
Dec
Not unlike other accommodations establishments in Minnesota, respondents do not
employ large workforces. Three respondents each have three full-time employees,
whereas a majority of respondents employ part-time employees, ranging from 2 to 30
part-time employees. Five establishments indicated having no employees, but are
operated by the owners themselves.
Changes in Demand
Chart 3: Change in Demand for
Lodging Establishment in past three
Years (n=13)
Decreased
Stayed about
the same
Increased
The survey asked two questions
to measure demand for
accommodations. When asked
about the change in demand for
their establishments in the past
three years, about 20% of
respondents answered
“increased,” whereas the
remainder split between
“decreased” and “stayed about
the same” (Chart 3).
Since renovations and
expansions also indicate strong
demand for services, the survey asked about plans for renovations in the next 12
months. Only a minority (30%) indicated they had plans to do so.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 5 Occupancy Analysis
Occupancy rates indicate how much visitors are utilizing and demanding the existing
lodging stock. The lodging survey asked owner-operators about their occupancy rates
by season. The survey also inquired about occupancy by weekday vs. weekend as
these rates typically vary.
Since a number of establishments are seasonal, Extension calculated occupancy rates
according to the total number of units available or open during each season (total
number of united occupied divided by total number of units available).
Table 2: Weekday Occupancy rates by Season
Spring (Mar-May)
Summer (June-Aug)
Fall (Sept-Nov)
Winter (Dec-Feb)
Average Available Units
Available Unit-nights
394
1183
629
1887
558
1675
248
745
Hotels / B&Bs
Average Occupancy Rate
Available Units
Average Price per Unit
44%
57
129
$
70%
57
138
$
63%
57
138
$
37%
56
129
$
28%
398
34
$
13%
327
33
$
10%
18
33
$
39%
174
22
$
16%
174
16
$
4%
174
16
$
Private Campgrounds / RV Parks / Resorts
Average Occupancy Rate
Available Units
Average Price per Unit
$
State Parks
Average Occupancy Rate
Available Units
Average Price per Unit
$
15%
163
33
5%
174
16
Table 3: Weekend Occupancy Rates by Season
Spring (Mar-May)
Summer (June-Aug)
Fall (Sept-Nov)
Winter (Dec-Feb)
Average Available Units
Available Unit-nights
394
1183
629
1887
558
1675
248
745
Hotels / B&Bs
Average Occupancy Rate
Available Units
Average Price per Unit
$
45%
57
129
$
70%
57
138
$
64%
57
138
$
38%
56
129
Campgrounds / RV Parks / Resorts
Average Occupancy Rate
Available Units
Average Price per Unit
$
60%
337
29
$
84%
572
35
$
40%
501
29
$
10%
192
29
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 6 State Parks
Average Occupancy Rate
Available Units
Average Price per Unit
73%
174
16
$
100%
174
22
$
$
69%
174
16
15%
174
16
$
In general, the occupancy rate of all Chisago County accommodations was similar to
accommodations in the Metro region, however, campground rates were higher in nthe
off seasons than the regional average and hotel/B&B rates were lower. Regrettably, the
most recent publically-available benchmark data for the Metro region is quite dated
(Davidson-Peterson, 2008). However, this benchmark data was also collected during an
economic boom, so allow for a conservative comparison.
Table 4: Metro Region Occupancy Rates Compared to Average Chisago Occupancy Rates by Season
Spring (Mar-May)
Hotels / B&Bs (Davidson-Peterson)
65%
Chisago Hotels/B&Bs
Campgrounds (Davidson-Peterson)
Summer (June-Aug)
76%
45%
21%
Chisago Private Campgrounds
Chisago State Parks
Fall (Sept-Nov)
Winter (Dec-Feb)
70%
59%
70%
60%
28%
24%
63%
37%
21%
44%
57%
3%
21%
31%
10%
7%
Sources: Davidson-Peterson, 2008 and Chisago County Accommodations Survey, 2012
The benchmark data for Minnesota’s Central / West Region is also a good comparison
since Chisago is in the northern part of the Metro region, although the pattern is much
the same as the comparison with the Metro region. The occupancy rates of Chisago
more closely followed the rates in the Central / West region as you see greater
seasonality than compared to the Metro region.
Table 5: Central / West Region Occupancy Rates Compared to Chisago Occupancy Rates by Season
Spring (Mar-May)
Hotels / B&Bs (Davidson-Peterson)
56%
Chisago Hotels/B&Bs
Campgrounds (Davidson-Peterson)
Chisago Private Campgrounds
Chisago State Parks
Summer (June-Aug)
74%
45%
12%
Winter (Dec-Feb)
64%
56%
70%
53%
28%
24%
Fall (Sept-Nov)
63%
24%
44%
57%
37%
2%
21%
31%
10%
7%
Sources: Davidson-Peterson, 2008 and Chisago County Accommodations Survey, 2012
Target market
Overnight visitors to Chisago County are clearly leisure travelers with families as a
primary target market.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 7 Ten of thirteen
respondents
8
estimated that
7
between 97% and
100% of their
6
guests are
5
traveling for
4
leisure. The
survey also asked
3
operators about
2
their target market
1
and a majority of
respondents
0
indicated
Famililes
Seniors
Couples
Business
Other
“families” or
“families with children.” A mix of other target markets was mentioned as types of
leisure travelers, including couples and seniors.
9
Chart 4: Target Markets Mentioned by
Number of Establishments (n=13)
Also mentioned in the “other” category included: “anyone who wants to stay,” “young
adults,” nature-lovers, hikers, skiers, etc.,” “leisure campers,” and “adults traveling for
pleasure or business.”
Other survey comments
Lastly, the survey asked operators to provide any additional comments about how to
improve tourism in Chisago County. Respondents gave a mix of suggestions:
y
Encourage local businesses by keeping taxes lower and offering incentives to make
improvements and expand offered services.
y
Additional web-based, mobile-based marketing.
y
By keeping the lakes clean and full of fish.
y
More participation in promoting tourism in county as we are not primarily agricultural any
more.
y
Spend some dollars on advertising. Also, don't tell me the county supports small business and
then tell me my property taxes will rise because I'm a business in Chisago County. I am
bringing out-of-state visitors that help patronize numerous other small businesses in our
county. I can't afford to stay in business if our taxes continue to rise.
SALES TAX TRENDS Since sales tax data are good to identify the relative strengths of industries by
community, Extension gathered sales tax statistics in accommodations (NAICS code
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 8 721) for Chisago County from 2003-2009 as well as corresponding statistics for
neighboring counties.
Chisago County sales tax statistics such as sales and number of establishments
remained very stable through the 2000s (Table 6). Only recently has there been a dip
in the number of establishments, and, although existing establishments typically take
up demand for services, future sales tax data releases may show a corresponding drop
in sales as well.
Table 6: Chisago County Sales Tax Statistics, 2003-2009
Chisago County Sales Tax Statistics for Accommodations (NAICS 721) Establishments Taxable Sales Gross Sales 2003 28 $ 2,465,693 $ 3,111,444 2004 27 $ 2,318,505 $ 2,636,132 29 $ 2,296,559 $ 2,657,522 2005
2006 29 $ 2,628,115 $ 2,962,350 28 $ 2,847,379 $ 3,254,113 2007
2008 27 $ 2,781,599 $ 3,208,052 28 $ 2,604,810 $ 2,992,400 2009
Source: MN Department of Revenue, 2012
To give some context to these statistics, Extension gathered sales tax data for
neighboring counties to identify whether Chisago County’ s accommodations sales
were strong or weak in comparison. When examining number of accommodation
establishments, Chisago is quite similar in size and stability to Anoka and Pine
Counties. All
these counties
Chart 5: Number of Accommodation
have 20-some
Establishments
establishments
50
and are fairly
Anoka
County
45
stable from 20032009, although
40
Chisago County
Anoka and Pine
35
counties grew in
30
Isanti County
number from
25
2003-2007.
20
Kanabec County
Kanabec and
15
Isanti drop in
Pine County
10
size over the
5
Washington
same time
0
County
period.
2003 2004 2005 2006 2007 2008 2009
Source: MN Department of Revenue, 2012
Gross sales were also constant in Chisago County between 2003-2009 and these
figures indicate that the types of establishments in Chisago are small in comparison to
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 9 other counties. For example, Anoka and Chisago Counties have almost the same
number of establishments in 2009 at 30 and 28 businesses respectively; however, the
total gross sales in Anoka County are over five times the total sales in Chisago County.
The mix of accommodation businesses in Pine County, on the other hand, is quite
similar to Chisago.
Chart 6: Gross Sales in Accommodations
$30,000,000.00
Anoka
County
Chisago
County
Isanti County
$25,000,000.00
$20,000,000.00
$15,000,000.00
Kanabec
County
Pine County
$10,000,000.00
$5,000,000.00
$2003 2004 2005 2006 2007 2008 2009
Washington
County
Source: MN Department of Revenue, 2012
Another way to put these sales figures in accommodations into perspective is using a
measure called a pull factor. Pull factors are good measures of sales activity because
they reflect changes in population, inflation, and the state economy. They are simply
the ratio of county taxable sales per person to the state average (taxable sales per
person in Minnesota).
Any pull factor
over 1.0 indicates
Chart 7: Accommodations Pull Factors
that a county has
0.45
sales higher than
Anoka County
0.40
its proportion of
0.35
the state’s
Chisago County
0.30
population and is
“pulling in” sales.
Isanti County
0.25
According to this
0.20
Kanabec County
measure, Chisago
0.15
County and all its
0.10
Pine County
neighbors are net
0.05
exporters in
Washington
0.00
accommodations,
County
2003 2004 2005 2006 2007 2008 2009
where residents
are spending
their accommodation dollars elsewhere and sales from outside the counties are not
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 10 offsetting the losses. In this measurement Pine County stands as a good comparison
to Chisago County in that, although its sales and number of establishments are very
similar, the Pine County pull factor in 2009 is over two times greater than Chisago
County. Given the size of the county, Pine County accommodations are competing
better than Chisago County accommodations.
MARKET PROFILE OF CHISAGO VISITORS Extension used 6,694 visitor records from four participating properties to profile
visitors to Chisago County. Each record included the zip code of a customer at a
minimum, but the vast majority included a full address. Extension mapped the
locations of all visitor records through a process called geocoding in GIS.
ON
ND
§
¨
¦
94
MN
§
¨
¦
29
MI
WI
SD
§
¨
¦
39
§
¨
¦
§
¨
¦
§
¨
¦
75
90
§
¨
¦
35
69
IA
NE
IL
§
¨
¦
79
OH PA
Figure 2: Distribution of Visitors to Chisago County
Although a simple mapping of the home locations of customers would indicate that
customers come from far and wide, in truth, visitors to Chisago County are highly
concentrated in Minnesota, and the Twin Cities metro in particular. Over 90% of
visitors are from Minnesota (91%) and over 80% are from the Minneapolis-St. Paul
metropolitan area (see Appendix 2 for details). Even in the MSP metropolitan area,
there are pockets where greater numbers of visitors originate from. Looking at the
figure below, a number of zip codes in the northern and eastern suburbs are home to
large numbers of visitors.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 11 Legend
< 9 visitors
9 - 26 visitors
26 - 47 visitors
47 - 73 visitors
73 - 110 visitors
Figure 3: Number of Visitor Records by Zip Code
In order to find where Chisago visitors are most concentrated, Extension found the
center point of all visitor records and built a trade area from that center point,
including rings of 10, 30, and 50% of the nearest customers from the center point.
The center point for this analysis lies just north of 494 in Richfield.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 12 ¨
¦
§
94
t
u
10
t
u
61
¨
¦
§
694
t
u
12
¨
¦
§
394
t
u
65
t
u
2
¨
¦
§
494
t
u
t
u
169
212
t
u
52
Legend
¨
¦
§
35
0 - 10 % of visitors
0 - 30 % of visitors
0 - 50 % of visitors
Figure 4: Trade Area Derived from Visitor Home Zip Codes
The trade area where the first 30% of visitors are located was also the area used to
profile the media usage (see Appendix 3 for details). We used 2010 data from
Mediamark research to compile the media reports. These habits are derived from an
ongoing, comprehensive study of the adult population of the United States called The
Survey of the American Consumer. The survey is conducted by Mediamark Research, a
national marketing firm. Conducted continuously since 1979, Mediamark surveys the
demographics, product usage, and media exposure of all persons aged 18 and over in
the contiguous 48 states. For more information, see http://www.mediamark.com and
follow The Survey of the American Consumer.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 13 CONCLUSIONS Market analysis results reinforce that Chisago County is a “short trip” destination of
families and couples from the Twin Cities metro. This position in the tourist market
may best explain its higher than average campground occupancy rates in the off
season where Twin Cities residents will drive up for a short getaway (although natural
amenities like fall colors also help to explain the strength). Still, metro residents may
be choosing to bypass Chisago County for further-away locations for summer
vacations; survey respondents indicate lower than average occupancy rates in summer.
Generally only a minority of Chisago County accommodations see strong growth in
demand. Although a strong base of customers exists, there is real room to build
greater demand and sales for existing accommodations as well as grow new
accommodations. Sales tax data shows that Chisago is not competing as well against
its neighboring counties like Pine County in number of establishments or pull factors.
Chisago County has been losing establishments since 2000 and not increasing its share
of accommodations sales. This may reflect a change in the marketplace as Chisago
transitions to an exurban county from a rural county more attractive to visitors.
A promotional campaign or rebranding effort of Chisago County accommodations and
attractions may be a good first step. Any development of new accommodations or
renovations would only help reposition the county in the minds of visitors in
promotional or rebranding efforts. The findings of this report will assist in targeting
customers by preferred media. Clearly, however, some private and/or public
intervention is necessary by to give the Chisago lodging and accommodations market
renewed vigor.
REFERENCES Davidson Peterson Associates, The Economic Impact of Expenditures by Travelers
on Minnesota’s Northcentral / West Region and the Profile of Travelers, June 2007–May
2008. Retrieved April 20, 2012 at http://industry.exploreminnesota.com/wpcontent/uploads/2009/01/2008-mn-northcentralwest-region-report-final.pdf
Davidson Peterson Associates, The Economic Impact of Expenditures by Travelers
on Minnesota’s Metro Region and the Profile of Travelers, June 2007–May 2008.
Retrieved April 20, 2012 at http://industry.exploreminnesota.com/wpcontent/uploads/2009/01/2008-mn-metro-region-report-final-with-qnrs.pdf.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 14 APPENDIX 1: INVENTORY OF ACCOMMODATIONS IN CHISAGO COUNTY ID 1
2
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5
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23
NAME ADDRESS CITY STATE ZIP TYPE AMERIC INN
38675 14TH AVE
NORTH BRANCH
MN
55056
MOTEL
AMERICAS BEST VALUE INN
11490 LAKE LN
CHISAGO CITY
MN
55013
MOTEL
CAMP SUNRISE
10809 495TH ST
RUSH CITY
MN
55069
CAMPGROUND
CAMP WAUB-O-JEEG
2185 CHISAGO ST
TAYLORS FALLS
MN
55084
CAMPGROUND
COTTAGE BED & BREAKFAST
950 FOX GLEN DR
TAYLORS FALLS
MN
55084
B&B
COUNTRY BED AND BREAKFAST
17038 320TH STREET
SHAFER
MN
55074
B&B
FLICKABIRDS RESORT
50155 CLOVER TRL
RUSH CITY
MN
55069
RESORT
GO-BOAT MOTEL & MARINA
516 GRAND AVE
CENTER CITY
MN
55012
MOTEL
HIGH WOODS BED AND BREAKFAST
35930 WILD MOUNTAIN RD
TAYLORS FALLS
MN
55084
B&B
HILLCREST RV PARK
32741 NORTH LAKES TRL
LINDSTROM
MN
55045
RV Park
INTERSTATE STATE PARK
307 MILLTOWN RD
TAYLORS FALLS
MN
55084
CAMPGROUND
OJIKETA REGIONAL PARK
27500 KIRBY AVE
CHISAGO CITY
MN
55013
CAMPGROUND
OLD JAIL CO BED & BREAKFAST
349 W GOVERNMENT ST
TAYLORS FALLS
MN
55084
B&B
ROSE HILL RESORT
30455 LEHIGH AVE
LINDSTROM
MN
55045
RESORT
RUSH LAKE RESORT & CAMPGROUNDS
51170 RUSH LAKE TRL
RUSH CITY
MN
55069
RESORT
RUSHMORE CAMPGROUNDS
555 510TH ST W
STANCHFIELD
MN
55080
RV Park
SOLEIT LEVANT B&B
42190 FERRY ROAD
NORTH BRANCH
MN
55032
B&B
SUMMIT INN BED & BREAKFAST
208 SUMMIT AVE
CENTER CITY
MN
55012
B&B
VALKOMMEN INN
12715 Lake Blvd
LINDSTROM
MN
55045
MOTEL
WANNIGAN POINT CABINS
150 MAPLE ST
TAYLORS FALLS
MN
55084
RESORT
WILD RIVER STATE PARK
39797 PARK TRL
CENTER CITY
MN
55012
CAMPGROUND
WILDWOOD CAMPGROUND
20078 LAKE BLVD
SHAFER
MN
55074
CAMPGROUND
WYOMING MOTEL
26237 FOREST BLVD
WYOMING
MN
55092
MOTEL
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 15 APPENDIX 2: GEOGRAPHIC SUMMARY REPORT
Customer Geographic Summary Chisago
The geographic
summary displays the Top 20 States
top 20 states, counties, Name
ZIP Codes and MAs in
Minnesota (27)
rank order.
A. 6,048 (90.70%) of
your records are in the
state of Minnesota
(27).
B. 1,772 (26.57%) of
your records are in
Hennepin County, MN
county. The number
after the county
(27053) is county FIPS
code.
C. Records that cannot
be matched at the
designated level are
noted at the bottom of
each section.
Wisconsin (55)
Iowa (19)
North Dakota (38)
California (06)
Illinois (17)
Michigan (26)
Texas (48)
Missouri (29)
Colorado (08)
Florida (12)
Nebraska (31)
Kansas (20)
South Dakota (46)
Indiana (18)
Tennessee (47)
Oklahoma (40)
Ohio (39)
Utah (49)
Oregon (41)
Other States
Non-geocoded Records
D. 110 (1.65%) of your
records are in
Top 20 Counties
Minneapolis ZIP Code
Name
55406. The top-ranked
ZIP Code.
Hennepin County, MN
Ramsey County, MN
E. In addition of the top Anoka County, MN (27003)
20 ZIP Codes, there
Washington County, MN
are 5,014 'Other ZIP
Dakota County, MN (27037)
Codes' represented in Chisago County, MN
Sherburne County, MN
your customer
Isanti County, MN (27059)
database (75.19% of
Wright County, MN (27171)
all records).
Stearns County, MN
Carver County, MN (27019)
F. 5,352 (80.26%) of
Scott County, MN (27139)
your records are
St. Croix County, WI
located within the
St. Louis County, MN
Minneapolis-St. PaulPolk County, WI (55095)
Bloomington, MN-WI
Olmsted County, MN
(33460) Metropolitan
Rice County, MN (27131)
Area.
Benton County, MN (27009)
Pine County, MN (27115)
Mille Lacs County, MN
Other Counties
Non-geocoded Records
Count
Percent
6,048
329
51
21
20
20
20
20
14
11
10
10
9
8
6
6
6
5
4
4
45
1
90.70
4.93
0.76
0.31
0.30
0.30
0.30
0.30
0.21
0.16
0.15
0.15
0.13
0.12
0.09
0.09
0.09
0.07
0.06
0.06
0.67
0.01
Count
Percent
1,772
955
625
485
457
353
142
127
118
105
103
99
95
76
73
55
38
34
33
32
890
1
26.57
14.32
9.37
7.27
6.85
5.29
2.13
1.90
1.77
1.57
1.54
1.48
1.42
1.14
1.09
0.82
0.57
0.51
0.49
0.48
13.35
0.01
Top 20 ZIP Codes
Name
55406 Minneapolis, MN
55304 Andover, MN
55112 Saint Paul, MN
55407 Minneapolis, MN
55082 Stillwater, MN
55025 Forest Lake, MN
55104 Saint Paul, MN
55113 Saint Paul, MN
55303 Anoka, MN
55110 Saint Paul, MN
55418 Minneapolis, MN
55124 Saint Paul, MN
55330 Elk River, MN
55056 North Branch, MN
55117 Saint Paul, MN
55408 Minneapolis, MN
55369 Osseo, MN
55419 Minneapolis, MN
55417 Minneapolis, MN
55045 Lindstrom, MN
Other ZIP Codes
Records with no ZIP Code
Top 20 CBSAs
Name
Count Percent
110
101
101
95
95
94
91
89
89
80
79
77
76
76
70
70
66
66
65
64
5,014
1.65
1.51
1.51
1.42
1.42
1.41
1.36
1.33
1.33
1.20
1.18
1.15
1.14
1.14
1.05
1.05
0.99
0.99
0.97
0.96
75.19
0.00
Count Percent
Minneapolis-St. PaulSt. Cloud, MN (41060)
Duluth, MN-WI (20260)
Rochester, MN (40340)
Faribault-Northfield, MN
Mankato-North Mankato,
Brainerd, MN (14660)
Eau Claire, WI (20740)
Red Wing, MN (39860)
Alexandria, MN (10820)
Bemidji, MN (13420)
Hutchinson, MN (26780)
Madison, WI (31540)
Chicago-Naperville-Joliet,
Milwaukee-Waukesha-West
Fargo, ND-MN (22020)
Fergus Falls, MN (22260)
Des Moines-West Des
Owatonna, MN (36940)
Willmar, MN (48820)
Other CBSAs
Records not in an CBSAs
5,352
139
103
66
38
37
36
23
22
18
18
17
17
17
15
14
14
12
12
12
308
378
80.26
2.08
1.54
0.99
0.57
0.55
0.54
0.34
0.33
0.27
0.27
0.25
0.25
0.25
0.22
0.21
0.21
0.18
0.18
0.18
4.62
5.67
Source: Esri, 2010 Estimates and Projections
©2010 Esri
Phone: 888-377-4575 - www.esri.com
04/20/2012
Page 2 of 2
APPENDIX 3: MEDIA USE FOR CHISAGO VISITOR TRADE AREA
Media and Internet Marketing Profile
Based on the mix of customer demographics and lifestyles in your trade area, we have knowledge of
their media and internet habits from national marketing data. Below are some highlights of this
information, although full information is compiled in the following pages.
Newspaper Readership
Light newspaper reader
Light-medium newspaper reader
Medium newspaper reader
Medium-heavy newspaper reader
Heavy newspaper reader
Read any daily newspaper
Read one daily newspaper
Read two or more daily newspapers
Read any Sunday newspaper
Number of
adults
169801
190161
202097
199111
213948
445914
355605
90300
542642
Percent of
adults
17%
19%
21%
20%
22%
45%
36%
9%
55%
188821
201537
210729
196444
177522
19%
20%
21%
20%
18%
861643
748464
681541
354410
108912
213152
429988
88%
76%
69%
36%
11%
22%
44%
Radio Listenership
Light radio listener
Light-medium radio listener
Medium radio listener
Medium-heavy radio listener
Heavy radio listener
Internet Habits
Have Access to Internet
Used Internet in last month
Used email in past month
Made purchase online, personal
Made purchase online,business
Made travel plans in past month
Obtained latest news in past month
Source: These data area based upon national propensities to use various products and services, applied
to local demographic composition. Usage data were collected by Mediamark Research Inc. in a nationally
representative survey of US households.
Market Potential: Media Read
30% of Chisago Visitors Trade Area
Total 2010 Adults:
Product/Consumer Behavior:
Newspaper readership:
Light newspaper reader
Light-medium newspaper reader
Medium newspaper reader
Medium-heavy newspaper reader
Heavy newspaper reader
Read any daily newspaper
Read one daily newspaper
Read two or more daily newspapers
Read any Sunday newspaper
Newspaper content:
Read newspaper: advertisements
Read newspaper: business/finance section
Read newspaper: circulars/inserts/fliers
Read newspaper: classified section
Read newspaper: comics
Read newspaper: editorial page
Read newspaper: entertainment/lifestyle
section
Read newspaper: fashion section
Read newspaper: food/cooking section
Read newspaper: main news/front page
Read newspaper: health section
Read newspaper: home/furnishings/gardening
section
Read newspaper: international/national news
Read newspaper: local news section
Read newspaper: movie listings/reviews
section
Read newspaper: science & technology section
Read newspaper: sports section
Read newspaper: travel section
Read newspaper: TV listings section
Expected
Number of
Adults
Expected
Percent of
Adults
983,254
Expected
Percent in
MN
169801
190161
202097
199111
213948
445914
355605
90300
542642
17.3%
19.3%
20.6%
20.3%
21.8%
45.4%
36.2%
9.2%
55.2%
18.6%
19.5%
19.9%
20.6%
20.4%
44.5%
36.0%
8.6%
54.0%
235431
283570
187972
241420
249344
246480
315969
23.9%
28.8%
19.1%
24.6%
25.4%
25.1%
32.1%
21.7%
26.4%
16.8%
27.8%
25.7%
25.0%
29.6%
135157
247237
604807
195726
171456
13.7%
25.1%
61.5%
19.9%
17.4%
12.4%
24.5%
60.6%
17.7%
17.0%
178948
559870
235431
18.2%
56.9%
23.9%
17.8%
57.3%
21.7%
187972
19.1%
16.8%
362546
195726
178948
36.9%
19.9%
18.2%
36.2%
17.7%
17.8%
Source: These data area based upon national propensities to use various products and services,
applied to local demographic composition. Usage data were collected by Mediamark Research Inc. in a
nationally representative survey of US households.
Market Potential: Media Read
30% of Chisago Visitors Trade Area
Total 2010 Adults:
Product/Consumer Behavior:
Expected
Number of
Adults
Expected
Percent of
Adults
983,254
Expected
Percent in
MN
Magazine readership:
Light magazine reader
Light-medium magazine reader
Medium magazine reader
Medium-heavy magazine reader
Heavy magazine reader
156803
184338
203136
210224
220677
15.9%
18.7%
20.7%
21.4%
22.4%
17.9%
20.6%
20.5%
20.2%
19.8%
Magazine format:
Read airline magazines
Read automotive magazines
Read baby magazines
Read boating magazines
Read business/finance magazines
Read computer magazines
Read Epicurean magazines
Read fishing/hunting magazines
Read general editorial magazines
Read health magazines
Read home service magazines
Read motorcycle magazines
Read music magazines
Read news and entertainment weekly
magazines
Read
parenthood magazines
Read science/technology magazines
Read sports magazines
Read travel magazines
Read women's fashion magazines
77499
117028
39832
22511
214130
50946
99389
91661
439710
156702
329448
32447
108207
447064
119313
71108
176898
104846
75315
7.9%
11.9%
4.1%
2.3%
21.8%
5.2%
10.1%
9.3%
44.7%
15.9%
33.5%
3.3%
11.0%
45.5%
12.1%
7.2%
18.0%
10.7%
7.7%
6.2%
12.3%
4.1%
2.2%
18.7%
4.2%
8.7%
12.9%
42.1%
15.3%
34.6%
3.4%
9.5%
41.3%
12.2%
6.3%
16.0%
8.8%
6.0%
Source: These data area based upon national propensities to use various products and services,
applied to local demographic composition. Usage data were collected by Mediamark Research Inc. in a
nationally representative survey of US households.
Market Potential: Media Listen
30% of Chisago Visitors Trade Area
Total 2010 Adults:
Product/Consumer Behavior:
Expected
Number of
Adults
Expected
Percent of
Adults
983,254
Expected
Percent in
MN
Radio access:
Light radio listener
Light-medium radio listener
Medium radio listener
Medium-heavy radio listener
Heavy radio listener
188821
201537
210729
196444
177522
19.2%
20.5%
21.4%
20.0%
18.1%
19.1%
20.1%
20.6%
19.8%
19.6%
Radio format listened to:
adult contemporary
all news
all talk
alternative
classic hits
classic rock
classical
contemporary hit radio
country
gospel
Hispanic
jazz
news/talk
oldies
public
religious
rock
soft adult contemporary
sports
urban
variety/other
189941
58990
45451
99557
44654
99740
42222
178826
164717
19721
43690
52773
139088
81657
48851
60758
121387
57021
59790
130895
106724
19.3%
6.0%
4.6%
10.1%
4.5%
10.1%
4.3%
18.2%
16.8%
2.0%
4.4%
5.4%
14.1%
8.3%
5.0%
6.2%
12.3%
5.8%
6.1%
13.3%
10.9%
19.2%
4.2%
3.9%
8.2%
4.9%
11.1%
3.2%
16.8%
24.6%
2.3%
3.7%
3.9%
13.2%
8.4%
3.9%
6.8%
11.8%
5.2%
5.1%
11.1%
9.5%
Source: These data area based upon national propensities to use various products and services,
applied to local demographic composition. Usage data were collected by Mediamark Research Inc. in a
nationally representative survey of US households.
Market Potential: Media Listen
30% of Chisago Visitors Trade Area
Total 2010 Adults:
Product/Consumer Behavior:
Expected
Number of
Adults
Expected
Percent of
Adults
983,254
Expected
Percent in
MN
Radio programming listed to:
auto racing
baseball playoffs/World Series
basketball (college)
basketball (pro)
football (college)
football-Monday night (pro)
football-weekend (pro)
golf
ice hockey
54507
115778
70637
67551
116787
83363
127339
29781
37457
5.5%
11.8%
7.2%
6.9%
11.9%
8.5%
13.0%
3.0%
3.8%
7.0%
11.5%
7.2%
6.4%
12.3%
8.4%
12.9%
2.9%
3.7%
Listen to radio:
6:00 am - 10:00 am weekday
10:00 am - 3:00 pm weekday
3:00 pm - 7:00 pm weekday
7:00 pm - midnight weekday
midnight - 6:00 am weekday
6:00 am - 10:00 am weekend
10:00 am - 3:00 pm weekend
3:00 pm - 7:00 pm weekend
7:00 pm - midnight weekend
midnight - 6:00 am weekend
517609
357262
451861
158514
52934
302450
425723
331892
168201
46435
52.6%
36.3%
46.0%
16.1%
5.4%
30.8%
43.3%
33.8%
17.1%
4.7%
53.2%
37.4%
46.1%
15.5%
5.3%
31.7%
42.9%
33.2%
16.3%
4.5%
Market Potential: Internet
30% of Chisago Visitors Trade Area
Total 2010 Adults:
Product/Consumer Behavior:
Expected
Number of
Adults
Expected
Percent of
Adults
984,000
Expected
Percent in
MN
Internet Access:
Have Access to Internet
Have access to Internet,at home
Have access to Internet,at work
Have access to Internet,at schl/library
Used Internet/mo,not hm/wrk/schl/lib
Use Internet less than once/wk
Use Internet 1-2 times per week
Use Internet 3-6 times per week
Use Internet daily
Use Internet 2-4 times per day
Use Internet 5 or more times/day
Used Internet in last month,any
Used Internet/mo,at home
Used Internet/mo,at work
Used Internet/mo,at school/library
Used Internet/mo,not hm/wrk/schl/lib
861643
729580
445325
276943
211398
29861
51816
80264
112463
192512
284735
748464
664545
388588
94376
102708
87.6%
74.1%
45.3%
28.1%
21.5%
3.0%
5.3%
8.2%
11.4%
19.6%
28.9%
76.1%
67.5%
39.5%
9.6%
10.4%
86.5%
71.9%
41.9%
26.5%
20.3%
3.9%
5.8%
8.6%
11.3%
18.6%
24.4%
72.5%
63.7%
35.8%
7.4%
9.0%
Internet Acivities in past month:
Used email
Used Instant Messenger
Paid bills online
Visited online blog
Wrote online blog
Visited chat room
Looked for employment
Played games online
Made trade or tracked investments
Downloaded music
Made phone call
Made purchase, personal
Made purchase,business
Made travel plans
Watched online video
681541
282484
355705
106546
41402
48422
124205
196142
129254
192838
613801
354410
108912
213152
179640
69.3%
28.7%
36.1%
10.8%
4.2%
4.9%
12.6%
19.9%
13.1%
19.6%
62.4%
36.0%
11.1%
21.7%
18.3%
64.5%
24.9%
31.6%
8.3%
3.3%
4.1%
11.0%
19.1%
11.0%
16.4%
2.7%
32.0%
10.0%
18.3%
15.0%
Source: These data area based upon national propensities to use various products and services,
applied to local demographic composition. Usage data were collected by Mediamark Research Inc. in a
nationally representative survey of US households.
Market Potential: Internet
30% of Chisago Visitors Trade Area
Total 2010 Adults:
Product/Consumer Behavior:
Expected
Number of
Adults
Expected
Percent of
Adults
984,000
Expected
Percent in
MN
Information obtained online in past month:
New/used car info
Financial info
Obtained medical info
Obtained latest news
Obtained real estate info
Obtained sports news/info
100039
275461
176611
429988
131155
257580
10.2%
28.0%
17.9%
43.7%
13.3%
26.2%
9.6%
24.2%
16.6%
38.4%
11.3%
23.0%
Ordered on Internet in last year:
Anything
airline ticket
CD/tape
clothing
computer
computer accessories
DVD
flowers
software
tickets
toy
392011
209131
60113
159567
41058
51531
79244
56195
66519
109434
49134
39.8%
21.3%
6.1%
16.2%
4.2%
5.2%
8.1%
5.7%
6.8%
11.1%
5.0%
37.2%
17.9%
5.1%
14.7%
3.6%
4.4%
7.1%
4.7%
6.0%
9.3%
4.9%
E-commerce purchases in last year
Purchased item at Amazon.com
Purchased item at barnes&noble.com
Purchased item at bestbuy.com
Purchased item at ebay.com
Purchased item at walmart.com
Spent <$200 online
Spent $200-499 online
Spent $500+
155241
38420
28690
100835
31418
111105
90797
172673
15.8%
3.9%
2.9%
10.2%
3.2%
11.3%
9.2%
17.5%
13.4%
3.4%
2.5%
9.7%
3.5%
11.4%
8.7%
15.3%
Source: These data area based upon national propensities to use various products and services,
applied to local demographic composition. Usage data were collected by Mediamark Research Inc. in a
nationally representative survey of US households.
APPENDIX 4: COPY OF CHISAGO COUNTY LODGING FACILITIES SURVEY Chisago County Lodging Facilities Survey
Please complete this survey for the tourism development planning team. Your responses will be used to assess the
current state of lodging within Chisago County to better market your facilities and grow the tourist base. All of your
responses will be strictly confidential and used only to develop an overall profile of visitors and visitor services. If you
have questions, please contact Ryan Pesch at 218-770-4398 or pesch@umn.edu . Thank you for your assistance!
1.
Which one of the following most accurately describes your lodging facility?
‰ Hotel
‰ Resort
‰ Cottage
2.
‰ Motel w/ Restaurant
‰ Motel w/o Restaurant
‰ Bed & Breakfast Inn
‰ Campground
‰ RV Park
‰ Hostel
‰ Other: (specify)
_________________________
Please indicate the number of units you have, by type AND overall total number:
_______ Single
_______ Double
______Cabins
_______ King
_________Campsites w/hookups
_______ Suite
_________Campsites w/o hookups
______TOTAL NUMBER OF UNITS
3.
What is your average daily rate?
4.
Please indicate Weekday and Weekend seasonal occupancy rates and any months you are closed:
Spring (Mar-May)
Summer (June-Aug)
Fall (Sept – Nov)
Winter (Dec-Feb)
5.
$___________In-Season
Other: (specify)
_________
Weekdays: _ _____%
Weekdays: _ _____%
Weekdays: _ _____%
Weekdays: _ _____%
Weekends:
Weekends:
Weekends:
Weekends:
_____%_____
_____%_____
_____%_____
_____%_____
Closed:
Closed:
Closed:
Closed:
___________________
___________________
___________________
___________________
In the past three years how has the demand for your lodging establishment changed?
‰ Decreased
‰ Stayed about the same
‰ Increased
6. What percent of your guests do you estimate are traveling for:
7.
$ __________ Off-Season
Business: ________ %
Leisure: _________ %
Please indicate your annual employment figures for full-time and part-time positions:
Full-time employees:
_______________
Part-time employees:
_______________
8. Are you planning any additions or renovations within the next 12 months? ‰ YES ‰ NO
9. Who is your primary target market (for example, families w/ children, seniors or business travelers)?
__________________________________________________________________________________
10. Please provide any additional comments about how to improve tourism in Chisago County:
_____________________________________________________________________________________________________________
_____________________________________________________________________________________________________________
Source: Adapted from the Community Tourism Development Guide, University of Minnesota, 2011.
Chisago County Lodging Study Copyright ©2011 Regents of the University of Minnesota. Copies authorized for educational purposes only. 24