Unleashing the value of HR transaction HR for HR and HR for the business Disclaimer ► EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young LLP is a client-serving member firm of Ernst & Young Global Limited operating in the US. ► This presentation is © 2015 EYGM Limited. All Rights Reserved. No part of this document may be reproduced, transmitted or otherwise distributed in any form or by any means, electronic or mechanical, including by photocopying, facsimile transmission, recording, rekeying or using any information storage and retrieval system, without written permission from Ernst & Young LLP. Any reproduction, transmission or distribution of this form or any of the material herein is prohibited and is in violation of US and international law. 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Page 2 Introduction Page 3 Melanie Penna SVP HR Operations Elizabeth Fealy Principal Ernst & Young LLP Melanie_Penna@comcast.com elizabeth.fealy@ey.com ► In her current role, Mel leads a team of more than 200 employees in Comcast's HR Operations organization, which includes HR Systems and Technology, Shared Services and Compensation Administration. ► As a former HR Business Partner, she provides strategic direction to more than 100 HR professionals with responsibility for Comcast's corporate and contentrelated entities. ► Mel led all merger and acquisition due diligence, communication and execution activities on behalf of HR for the following transactions: E.W. Scripps, Jones Intercable, Prime Communications, Lenfest, and AT&T Broadband. ► She serves as an Executive Sponsor of the Comcast Veterans Employee Resource Group and the Comcast Running Club. Mel has a particular interest in/focus on women's leadership issues. ► Liz is a principal and leader in Ernst & Young LLP’s People Advisory Services (PAS) Transaction Advisory Services and has more than 20 years of global human capital M&A experience and has practiced employment and labor law in the past. ► Liz is a strategic advisor to her clients on people and HR implications in mergers, acquisitions, divestitures, spin-offs, joint ventures and restructurings. She has advised her clients in many of the largest recent transactions across a variety of industries including health care, technology, financial services, insurance, airlines and transportation. Over her career, Liz has partnered with more than 25 of the Fortune 100 companies on their corporate transactions. ► Prior to joining Ernst & Young LLP, Liz served EVP and Global Co-Leader of Aon Mergers and Acquisitions Solutions for Aon Hewitt where she co-lead a global team of more than 50 employees as well as an extended team of 250 colleagues. She lead the development of the M&A practice's strategies/solutions, client market development, team leadership as well as financial management. The context Multiple transactions and entities The deal announced in 2014 represented approximately US$45.2b in transaction value. It was arguably one of the most complex large-scale deals, involving multiple transactions and entities that were merging, selling, swapping and spinning off assets. T1 TWC Comcast “Merge Co” ► Comcast and Time Warner Cable merge companies and networks ► Charter acquires systems from Comcast, representing approximately 1.4 million former TWC video customers for an estimated US$7.3 billion in cash ► Charter and Comcast transfer assets in a tax-efficient exchange involving approximately 1.4 million former TWC video customers and approximately 1.6 million Charter video customers ► Comcast will spin-off a new entity called “GreatLand Connections” (GLC), composed of cable systems serving approx. 2.5 million Comcast video customers Charter will acquire approx. 33% of GLC equity by issuing an estimated US$2.1 billion of equity of a new holding company of Charter to GLC shareholders T2 TWC Charter “Sell Co” T3 Charter Comcast “Swap Co” T4 Comcast GLC “Spin Co” ► T5 TWC NBCU “Merge Co” Page 4 ► Certain Time Warner Cable assets are folded into NBCU (Comcast subsidiary) as part of the TWC/Comcast merger EY’s working with Comcast Primary human capital workstreams HR Advisory/ Project management office (PMO) HR technology/ thin layer platform Employee experience/ change management Page 5 Strategic HR transaction advisory and coordination across HR workstreams Support enterprise-wide organization design, talent selection and execution of related decisions + EY engagement teams Organization and talent planning (OTP) Additional teaming areas Support OTP with technology platform, while serving as interim human resource information system (HRIS) solution Enable positive employee experience during critical transition time, and equip enterprise with change management capabilities Business services integration Support integration and divestiture activities for Comcast’s Business Services organization Dotcom – eBusiness integration Support integration divestiture activities for Comcast’s eBusiness organization, including both business and IT integration support Dotcom – customer experience Design and support of the new online portal enabling a better customer experience HR Advisory/PMO HR PMO workstreams ► ► ► ► ► ► ► ► ► ► ► ► ► Global benefits Compensation HR shared services HR technology and payroll Employee relations and labor Talent acquisition Learning and talent management ™ OTP Employee communications Employee experience HR finance and analytics Diversity and inclusion Off-boarding Project management and reporting cadence Day 1 readiness checklist Weekly status report Project plans and integration dashboard Transaction Timeline Project plans by HR workstream Day 1 dashboard HR interim workstreams ► ► ► ► ► ► ► ► Day-to-day management Approvals process Reporting Interfaces Leave of absence (LOA) management Employee records Employee transfers Courtesy services Page 6 Data and meeting requests and clean team HR data request tracking Clean team process OTP To integrate the people and positions associated with the TWC and Charter transactions in a way that achieves the business/deal objectives and enhances the long-term talent pipeline for Comcast. OTP objective Project phases Align headcount Execution timeframe Purpose Aug – Oct 2014 Assign accountability for all moving headcount to its destination organization and executive leader ► Combined headcount database for all transactions (“thin layer”) ► Headcount/organization mapping of talent movement for each transaction Key deliverables ► Core activities Page 7 ► Ongoing reports to support finance, organization planning and talent movement Headcount mapping sessions Oct 2014 – Jan 2015 Define organization structures and reporting relationships to accommodate new headcount and functional responsibilities ► ► Design organization playbook/(processes and tools) for HR business partners (HRBPs) to leverage in organization design Oct 2014 – Jan 2015 (+ongoing activities) Assess talent and select people to fill key positions ► ► Position/job-level maps aligning TWC/Charter/ Comcast roles ► Day 1 through Day 730 functional organization charts ► Design organization sessions ► ► Talent discovery and selection playbook (processes and tools) for HRBPs to leverage in talent selection Final decisions on slotting and selection of individuals to fill roles Talent discovery discussions Select talent sessions Feb 2015 – ongoing (based on talent decisions) Lead the movement, onboarding and off-boarding of talent ► Talent movement policies and guidelines ► Tools/process for HRBPs to leverage in moving and dispositioning talent ► Communications plan ► Final disposition of all people affected in the transactions ► Talent on/off-boarding communications and activities HR technology/thin layer platform ? ! Employee data transaction conundrum ► ► The need for crossorganizational data during preclose period Future state organization modeling and synergy modeling capability ► + Thin layer solution ► ► Database platform to house combined organization and employee data Organization and talent modeling environment against structured processes and consistent support Interim HRIS solution HR’s value add to transaction ► = ► ► ► Increased visibility and transparency Accelerated integration Retention of key resources Alignment with finance Stakeholders * ► Integrated management office (IMO)/HR PMO ► Field/operations HR Finance Communications Compliance ► ► ► ► Aligned to OTP methodology *SFTP – Secure File Transfer Protocol *PGP – Pretty Good Privacy Page 8 Integration and synergy tracking Predefined and ad-hoc analytics Employee experience Change management and onboarding Change management Early assessment of change impacts Assessment of change impacts Change management toolkit Change management review process Change review sessions impact planning Coordinated change management plans Employee engagement (EE) experience road map Assessment of initial plans and onboarding guidance Data analyses and coordinated onboarding plans Execution of employee onboarding Onboarding Onboarding template Page 9 EE location analysis Site/event collision analysis EE group touches analysis Pre-close – day 5+ onboarding – coordinated planning HR for HR and HR for the business HR for HR ► HR PMO* ► ► ► Total rewards ► ► Labor relations ► Drive functional HR deal objectives ► Organization and talent* ► ► Employee experience* ► Total rewards strategy Base compensation Executive compensation/ retention ► ► ► ► ► ► Health and welfare Retirement HR policies Labor relations/works councils HR operating model Enterprise organization design EE communications EE engagement ► ► ► ► ► ► HR operations* HR PMO HR strategy and road map Human capital synergy savings capture Payroll HRMS Time and labor Rewards administration ► ► Talent selection Workforce planning Workforce transition Culture assessment and transformation Change management Talent acquisition HR effectiveness HR for the business *Areas of EY/Comcast teaming Page 10 Enable HR to drive strategic enterprise-wide deal objectives