Intra EDU
Essentials
SCLogic understands the logistical challenges
of running a mail center, central receiving
dock, print shop, and research lab on a
university campus. To share our experience, we
developed a product specifically for higher
education campuses. From self‐service kiosks
and student mailbox management to
student/faculty mail tracking and Central
Receiving, Intra EDU has you covered.
Overview
The foundation of Intra is the use of mobile computers and barcodes to track the flow of objects—
mail, parcels, property (computers, gas cylinders, vehicles, etc.), files/print jobs, or people — as they
enter and move around your campus. SCLogic’s campus logistics software, Intra EDU, takes our
technology straight to the heart of those charged with managing university logistics by providing
automated, consolidated, and efficient methods to:
► Receive and track
student/faculty mail.
► Collect signatures upon
delivery at the pickup
window or using rugged
mobile devices.
► Set up automatic
email or text notifications
to each recipient,
eliminating unnecessary
calls and inquiries.
► Retrieve packages
through a self‐service kiosk,
locker, or mailbox.
► Automate and
manage service requests
(maintenance issues,
copy jobs, supply
requests).
► Integrate Purchase
Order (p.o.) line item
receiving.
► Generate detailed
Analytics showing
processing times (to meet
SLA requirements), items
received by carrier.
► Track property
(computers, desks).
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra Components
System Administration
General Population
Smart & Browser
Client Mgmt Console
Client Services
Portal
►Management Console:
The Management Console
controls application
configuration, user accounts,
recipient tables, and
workflow definition.
A super user .net
Management Console is also
installable for advanced
users to configure custom
screen layouts, label design,
and field relationships,
among other things. And of
course, both Management
Consoles can be used
concurrently in a single
environment.
Analytics
& Reports
►Client Services Portal &
Analytics: The Client Services
Portal provides the entire
organization (or just those
users you identify) complete
visibility and comprehensive
analytics reporting tools.
Accessed through a
browser, users across the
organization can search for
their packages, run personal
receiving reports, request a
desktop pick-up, or set an
out-of-office alert.
Receiving Operations
Smart & Browser
Client
Mobile
Client
►Smart Client: The .net
Smart Client Workstation
resides on a local PC,
communicates via HTTP/S
and is automatically
distributed and updated
using Microsoft ClickOnce.
►Browser Client: The HTML5
Browser Workstation runs
within all current browsers
and is designed for widely
spread organizations or
campuses that might have
lower volumes at each
receiving point.
►Mobile Client: Intra Mobile
is the software deployed to
the mobile devices used with
the Intra solution. Its primary
function is to serve as a
delivery and signature
capture tool for our users.
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra EDU Student/Faculty Mail & Package Operations
Core Challenges
Increasing package
volumes
Lack of storage space
Longer lines at mail
centers
Workflow Solution
1
Mail Center Receiving
2
Student Notification
3
Pick Up Process
Key Benefits
Deliver
Scan
Receive
Store
Swipe ID
Print Ticket
Send E-mail/SMS
Notifciation
Receive/View Mail Center
Kiosk
Notification
Pick Up
Create Express Lines to
move package pick-up
traffic 3-4 times faster
Package processing
time is decreased
Students can
quickly view available
packages without
employee assistance
Improved division of
labor (runners,
customer service)
Easier employee
training
Decreased
turnaround time
Configured to show
locker combos,
mailroom hours, box
numbers
Use Case: A 35,000 student university shortened
between class-time lines from 31 minutes to under
7 minutes. All with the same headcount and
within fewer square feet.
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra EDU Post Office Operations
Core Challenges
Decreasing white
mail volumes
Lack of storage space
Empty mailboxes
Mailbox Management System
02
Mailbox Assignment Type
Mailbox Status
• Mailbox access type (combo/key)
• Mailbox taken/broken/reserved
• Combination/key code
• Mailbox size/type
• Handicap accessible
• Club/student group
• Department
• Faculty
07
• Track key assignments
• Track key returns
• Report on unreturned keys
• Save multiple combinations
for lookup purposes
Assign/Unassign/
Reassign Mailboxes
06
• Edit mailboxes in bulk
• Edit mailboxes by individual
• Create subsets using
any student variable
Address Forwarding
Student Portal
Easy-to-use portal allows
students to create their own:
• Permanent forwarding
• Temporary forwarding
Key Benefits
Key Benefits
Use Case
04
01
Combination/Key
Management
03
Automated mailbox
management and
reporting
Email Notifications
05
Physical Mailbox
Location
Students can receive an
automated email for:
• Mailbox assignment
changes
• Mail forwarding changes
• When white mail arrives
• Key return reminders
• Customize your own
Building •
Aisle •
Column •
Row •
Automatic student
email notifications
Student portal for
address forwarding
Use Case: A 20,000 student university uses the Intra EDU Mailbox
Management System to manage all of their mailboxes and student
forwarding addresses, allowing them to account for every piece of mail
that enters and exits their two facilities.
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra EDU Post Office Operations
Virtual Mailboxes
If you’re getting pressure to repurpose the space that your physical mailboxes are
consuming, then virtual mailboxes may be a great solution for you. By utilizing a
barcoded file folder system, you can “virtually” eliminate your mailboxes
while maintaining the chain of custody so crucial to many organizations.
Locker Management
Want to give your students the ability to pick up their packages without
having to keep your mailroom open? SCLogic combined forces with TZ
Lockers to provide an integrated solution that allows mailroom managers to
not only eliminate the dreaded package pick-up line, but also track and
account for every package that enters and exits the facility through the
locker management system. It’s the best of both worlds!
USPS Last Mile Integration
Are you stuck in the confusing cycle of students coming to pick up a package because they
received a delivered notification from USPS, yet the package is nowhere to be found?
Incongruent tracking notifications have caused more than it’s fair share
of headaches. SCLogic has teamed up with USPS to provide that
“last mile” tracking to ensure you and your students have the
correct tracking information.
Testimonial
“Installing virtual mailboxes was the best choice for us. It’s saved us a ton of
space, plus now with Intra EDU’s tracking functionality, we can simply stick a
barcode on the folders and account for all the white mail that comes and
goes through our facility. It’s a win-win for us.”
- Mailroom Manager at major university in the Southwest
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra EDU Central Receiving Operations
Core Challenges
Increasing purchasing
volumes
Multiple screen hops
to close P.O.’s
Misrouted items
More frequent delivery
expectations
Workflow Solution
1
Central Receiving
2
Notification
3
Delivery Process
Deliver
Scan
Receive
Store
Faculty
Building
Run Route
Collect
Signature
Send E-mail/SMS
Notifciation
Out for
Delivery
xxxx
Key Benefits
Reduce storage space
Reduce time spent
searching for items
Receive by line item
Integrate with WMS &
ERP systems - single user
interface for receiving,
logging and closing
P.O.’s
Use Case: A 100,000+ faculty/staff university
receives over 12,000 P.O. lines of goods per day
using Intra with optional line-item receiving.
Integrated with their purchasing system, it allows
them to not only close P.O.’s from a single
receiving screen, but provide full signature
capture Proof-of-Delivery functionality to the
entire campus
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra EDU Print Shop Operations
Lost orders
Core Challenges
Lack of storage space
Long paper trails
Workflow Solution
1
Print Request
Request
Form
Upload Job
2
Receive & Notify
Receive
Request
Print Job
3
Pick Up Process
Key Benefits
Receive/View
Print Shop
Notification
Scan
Send E-mail/SMS
Notification
Sign for Job
Pick Up
Decrease paper upload jobs to request
form
Reduce storage
space
Decrease call volume track job status online
through Intra portal
Decrease turnaround
time
Increase accountabilitycollect signatures upon
pick up/delivery
Use Case: A major university in Utah uses Intra to
track their print jobs. They barcode the job and
track it through the printing process. Once the job
is complete, they send out an email notification
to the staff member.
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Intra EDU Research Lab Operations
Core Challenges
Growing inventories
Strict Regulations
Lack of accountability
Workflow Solution
1
Receive
Deliver
Scan
2
Check Out
Scan
Intra
Database
3
Return
Return
Scan
Receive
Store
Collect
Signature
xxxx
Key Benefits
Tie items to specific
grants
Manage handling and
disposal - meet EPA
standards
Provide greater
visibility - set alerts for
refrigerated items
Increase
accountability- who
used it, how long and
when they returned it
Use Case: A major university in Colorado uses
Intra to track and document the movement of
hazardous materials (HazMats). They have a
customized report that generates a shipping form
that meets US DOT regulations. Among other
information, the form contains the HazMat type,
class and weight.
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Client Services Portal
A Centralized Tool for Everyone
Do you constantly get calls asking for
the status of a package?
The CSP works in conjunction with our
package tracking solutions to provide
game changing tools for both mailroom
managers and carpeted area
employees.
► Search: allows users to search
based on status, sender,
recipient, package type and
condition, and carrier.
► Alerts: set up out of office or
package forwarding alerts for
mailroom staff.
Dive into Data with Analytics
SCLogic knows that it’s not just about
proof of delivery anymore. Mailroom
managers need to measure and report
on any facet of campus logistics
metrics.
The CSP provides the much needed
flexibility to create and view a variety
of reports from a fully customizable
Analytics Dashboard and KPI Reports
list.
Key Benefits
Keep track of
operations in real-time
Configure and save
multiple report panels
with drag & drop ease
Easily meet Service
Level Agreements
(SLAs)
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Service Request Forms
Centralize the Process Management of Employee Requests
Have you ever wondered how to handle the constant influx of requests for package pick ups
and deliveries, literature and business card reprographics, lab supplies, and other office-related
restocking?
SCLogic provides a hub where facility personnel can streamline and manage multiple types of
tasks through Service Request Forms (SRFs).
Improve Process
Communication
Streamline Request
Management
•Notify service team
members and requestor
with status changes via
automated emails
•Notify service team
members when SLA
exceptions are identified
Request Visibility &
Data Reporting
•Manage multiple
•View dashboard of
•Save money by
•Provide visibility into
requests simultaneously,
eliminating paper forms
avoiding overspending
on already stocked or
unnecessary items
•Regulate the usage of
supplies or materials
with asset forms
active requests in all
statuses
departmental spending
habits and needs
•Ensure certain tasks are
being performed to
adhere to SLAs
Extensive
Customization
•Customize home page
buttons and request
form content (i.e. file
attachments, dropdown
menus)
•Localized home page
message based on
available services and
hours for each city/site
Package Pickup
Requests
Record
Requests
Job
Requests
Service
Request
Forms
IT Support
Requests
Digital Service
Requests
Maintenance
Requests
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.
Mobile Application ► Android and Windows Mobile
A signed Secure
Digital (SD)
memory card
authorizes and
runs the
application on the
mobile devices.
08
Enjoy the latest
User Interface (UI)
designs built for
both Windows
Mobile and
Android
07
Route
management on
the heldheld
keeps drivers
connected to the
latest delivery
queue
01
Receive and sort
packages in
seconds with just
a few scans
Collect signatures
upon delivery to
close the
accountability
loop
06
Keep records
of damaged
packages by
taking pictures
on the spot
Capture and
retrieve package
history for total
visibility
05
02
Print labels
directly from the
handheld to
speed your
processes
Real-time
delivery statistics
enable managers
to stay in the
know
03
04
Education Clientele Statistics
► 130+ University installations worldwide
► 2/8 Ivy League Schools
► 5/10 Largest Universities in the U.S.
► 4/10 Top Universities in the U.S.
SCLogic, LLC►304-M Harry S. Truman Parkway►Annapolis, MD 21401►888.700.7027►sclogic.com
©2016 SCLogic, LLC. Intra is a registered trademark of SCLogic. All other names mentioned are
trademarks, registered trademarks, or service marks of their respective companies or organizations.