85 Years Strong 2011 Report to the Community Neighborhood Alliance Helping Communities Grow Stronger 2011 Leadership Team Connie Osborn - President/CEO Dawn Meyer - Development Director Holly Spitz - CFO Patricia Alicea - Human Resource Manager Amy Mercer - Office Manager Chris Aiello - Special Events Coordinator Service Units Amy Anderson -Director, Child Enrichment Services, Lorain -Director, Senior Enrichment Services, Home Delivered Meals Sandy Humphrey -Director, Shelter & Emergency Services Laura Jordan -Kitchen Manager, Senior Enrichment Services, Home Delievered Meals Alison McMahan -Director, Child Enrichment Services, Elyria Aimee Poe -Director, Family Support Services, Help Me Grow® Marlene Telegdy -Director, Senior Enrichment Services of Oberlin Board of Directors James Valderrama - Chair Amy DeLuca - Vice Chair Victor Turk - Treasurer Karen Davis - Secretary Marc Blanden Jose Candelario Frank Filipovitz Robert Heinrich Keith Kapanke Kathleen Lesner Hall Michelle McGhee Patricia Miller-Saliba Bridget Moreno Danielle Parrish Mary Pease Jason Smith Pat Spitzer Dear Friends, Throughout our 85 years, our inspired mission of enhancing neighborhoods hasn’t changed. We continue to expand our programs and services to address the diverse and changing needs of families and individuals at every stage of their lives. We work collaboratively to bolster our signature services such as child enrichment, senior enrichment, family support, emergency and shelter services. In 2011, we implemented an innovative model to help move us forward in our mission. It was apparent the key to helping more people in need was to create collaborations with like-mission organizations to capitalize on our collective strengths and resources. We now work with informal partners to more effectively serve a greater number of people in need. To fully implement this enhanced model, we recognized our former name – Neighborhood House Association – didn’t accurately capture what we do and what we strive to do in the future. After much deliberation, we selected a name that would reflect our bold strategy and inherent strengths: Neighborhood Alliance. We believe Neighborhood Alliance simultaneously embraces our future and honors our past. And it positions us to operate as a comprehensive, social service agency – one that has been compassionately caring for the community since 1927. Sincerely, Connie Osborn President/CEO Dear Neighborhood Alliance Donors and Supporters, The challenges of the past four years are undeniable. The economic crisis continues to impact almost everyone. State budgets are strained. Demands for services are increasing everyday and funding sources are dwindling at a startling rate. Non-profits are forced to do more with less everyday. I am most proud of Neighborhood Alliance’s ability to prevail when confronted with these challenges. Our success has not come easy, it is the result of a solid strategic vision, strong financial management, loyal donors and supporters and lots of hard work. In 2011, Neighborhood Alliance introduced a new strategy. Our CEO, Connie Osborn, and her management team have been focused on preparing us to respond to the most critical issues facing our community. Connie’s keen focus on national trends allowed us to bolster our programming and outreach - ultimately helping more people in need. Our 85-year legacy of helping our community grow stronger by caring for our clients’ most basic needs is now more crucial than ever. We improve thousands of lives each year because of the support of our donors, sponsors, volunteers and staff. Sincerely, James Valderrama Chairman, Neighborhood Alliance Board of Directors Neighborhood Alliance Service Units Child Enrichment Services Our Child Enrichment Services offer childcare for infants, toddlers, preschoolers, and for schoolage children before and after school. We also offer a summer program for ages 5 to 12. Family Support Services Our Family Support Services facilitate in-home parenting education and support, program referral and developmental screenings for families with children up to three years old. Senior Enrichment Services Our Senior Enrichment Services provide hot home-delivered meals to homebound seniors throughout Lorain County and supportive services and engaging social programs to active elders. Shelter & Emergency Services Our Shelter & Emergency Services offer a 24-hour/7 days a week, extended stay family shelter. Additional programming and services are provided to address the various needs of the residents. Child Enrichment Services For a single parent making just above minimum wage ($21,500) the average cost of day care for one child of $7,761 is truly a challenge. Approximately 36% of that income pays for just one child in full time day care. Child Enrichment: More than a Day Care When a parent is trying to return to the workforce, the barriers they face often seem insurmountable. Placing children in a safe learning environment with two hot meals a day is essential. Both Child Enrichment Centers, located in Lorain and Elyria, offer subsidized care for infants through school-aged children. This allows the parents to maintain employment without the heavy burden of the cost of quality childcare. Each child is placed in a safe and caring environment focused on learning. Educating each child is at the core of the Child Enrichment Centers, “we are star-rated through Ohio’s voluntary quality rating system which recognizes early education programs that exceed quality benchmarks over and above the state’s licensing standards,” explains Amy Anderson, Director at Neighborhood Alliance Child Enrichment Center of Lorain. The children at the Child Enrichment Centers are truly the ones who benefit from these services. Following a stringent curriculum, children of all ages are prepared to enter kindergarten. The Centers’ certified teachers work corroboratively to identify any developmental delays or other issues for early intervention. Trending in Child Care In 2009, the State of Ohio eliminated funding for kindergarten readiness programs. Child advocates and education professionals have noticed the effects of this reduction. Local school systems are starting to collaborate with childcare providers to fill this gap. Neighborhood Alliance is collaborating with the Elyria City Schools on a statewide initiative titled “Ready, Set, Go To Kindergarten”. A team has been formed to train teachers, conduct assessments and implement best practices to prepare pre-K learners for kindergarten. Family Support Services Providing Family Support: More than Referrals Neighborhood Alliance provides Family Support Services and Help Me Grow services for expectant parents, infants and toddlers. The services include free, in-home parenting education and support; program referral; and developmental screenings with the focus on early intervention. Service Coordinators work with children and their parents to address any concerns, provide assessments and identify anything medically or developmentally that might prevent the child from being successful when they enter school. In addition, Home Visitors provide parenting education for families eligible for the Home Visiting Program. Providing early intervention for at-risk infants was a perfect fit for Neighborhood Alliance. Prior to providing Family Support Services, the staff at the Child Enrichment Centers were often frustrated. They identified delays or concerns but did not have a network to refer the families to for help. “Helping families identify any medical concerns or developmental delays as early as possible gives the child the best start possible. We work with each family to develop an individualized plan and link them to the necessary resources,” explains Aimee Poe, Director of Family Support Services. Trending in Early Intervention The approach to service delivery is becoming more focused. Reductions in state/federal funding have caused program providers to shift focus in eligibility standards. Simply having a measurable delay or qualifying diagnosis will no longer guarantees client services. Measurable outcomes are required, placing a higher level of accountability with the program team members and participating families. A delivery model focused on developmental monitoring of children will soon end. To receive Early Intervention services means parents and providers are actively engaged in a team effort and commitment in meeting the goals of the child. Neighborhood Alliance is preparing for a new shift in funding and will continue to offer quality services to those we serve. Senior Enrichment Services Why does Neighborhood Alliance feel it is important to help people at every stage of their life? How critical is a warm meal for someone that can’t cook for himself or herself? What does a daily well check mean to the lonely or homebound? How necessary are socialization and support programs to keep seniors healthier - physically and mentally? Enriching the Lives of Seniors: More than a Hot Meal In the early 1970’s, the State of Ohio approached Neighborhood Alliance to participate in a pilot program to provide home delivered meals to senior citizens. “It was from that point forward, Neighborhood Alliance recognized the importance of daily nutrition and a daily well check,” explains Laura Jordan, Kitchen Manager, Home Delivered Meals. Neighborhood Alliance Senior Enrichment Services provides five meals a week to over 400 elderly and housebound residents throughout Lorain County. Each client receives a dietitian-approved meal hand- delivered to his or her door by a conscientious driver. In many cases, that contact with the driver is the only human contact that senior may have that day. The Senior Enrichment Center of Oberlin offers customized socialization and supportive programs designed to stimulate mental and physical activity that foster an enriching experience for older adults. Seniors who may be lonely, widowed or depressed need socialization, camaraderie and support. “We focus on getting seniors the assistance and resources they need - legal, medical or health and wellness,” explains Marlene Telegdy, Director, Senior Enrichment Services of Oberlin. Trending in Senior Social Services With the baby boomers officially hitting their golden years, the senior population is exploding. The demand for services is higher than ever but the dollars are being taken away from senior programming. Neighborhood Alliance continues to search for additional funds to care for the rising demand for senior services. The need to fundraise for senior programs is more and more important. Thanks to volunteers and new partners, the seniors at the Senior Enrichment Center of Oberlin receive a free hot meal twice a week. Shelter & Emergency Services Sheltering Those in Need: More than just a Shelter When you think of someone who is homeless, what image comes to your mind? Is it a working, single mother and her children? Neighborhood Alliance knows the face of those who are homeless isn’t the stereotypical man living under the bridge. Today, that face is a single mother and her children or a working man who got behind on his bills. The Haven Center, located in Lorain, is a 24-hour, 365-day, extended stay shelter for men, women and children. It provides more than just food and shelter to men, women and families who are without a home. Residents of the Haven Center are also provided with transitional services to break the cycle of poverty. The Haven Center utilizes many resources to assist its participants in getting into permanent or transitional housing. Through weekly meetings, the staff works with each client to create a sustainable housing plan to ensure a successful transition to permanent housing. Residents are required to be currently seeking employment, working or attending school. As part of the structured day at the Haven Center, residents are required to do chores and show progress on their individualized plan. Trending in Shelter & Housing The State of Ohio has provided more funding to expand permanent housing. This enables those that may be homeless to transition to permanent housing quicker. Lorain County has yet to add more affordable housing, but the Haven Center is still actively identifying existing housing and educating clients about their options for housing. Still, for transitional shelters like the Haven Center, this means what used to be a 90-day stay could now be a 30-day stay. Although a positive movement, a higher turnover rate increases the operating costs for the Haven Center substantially. When a resident transitions to permanent housing, the Haven Center provides them with the mattress used during their stay, toiletries, a gift certificate to Goodwill and other necessary items. Neighborhood Alliance has shifted more focus to fundraising and corporate sponsorships to help with the additional costs. Thank You for You Generosity Individual Donors $1000 and above Dolores Abbott Dennis Gallagher Annemarie Helm Maxine Houck Olga Morales Deborah Repak William Rice Pat Spitzer Annalea Stone $500-$999 Sherrod Brown Jennifer Gould Marianne Kocak Sue Krueger Jay & Betsy Kuhn Mary Miles Kathleen Miller Patricia Miller Benjamin & Jane Norton Charles & Joanne Thodt Jennifer Turco James Valderrama $250-$499 Michael & Cassandra Birchbauer Doug Bloomfield Dennis & Gayle Brickley John Corogin Beth & Mark Curtis Amy DeLuca Sharon Figueroa Beth & Eric Flint Susan Gosline Wolf Greiffenhagen Janet Koberna Rick & Lynn Krause Kathleen Lesner Hall Michelle McGhee James & Karen Miraldi Bridget Moreno Stephanie Nettgen Gerald & Evelyn Newman Joseph & Susan Palmieri Jean Richardson Terry & Amanda Robison John Schaeffer Mike & Andrea Sharb Mary Simons William Snyder Dan & Amy Storer Sharon Sweda Victor Turk Arlene Valderrama Elizabeth Weinstock Robert Zunich $100-$249 Daniel Alicea Melissa Anderson Judith Appleton Henry & Tina Baum John Baumann Christopher & Tina Benavides Evans Blakely James & Carole Bluhm Robert & Lois Bowman Anna Broz Kevin Buzek Stephen Chavez James Ciarrone Margaret Ciarrone Thomas & Carol Cocco Adam Coleman Cynthia Cottage Norman & Ann Craig Lucille Dais Charles Daniels J. Lee Daugherty Marilyn Dewees Susan & Ed Dziubek Joan Ernst Carl Espey Todd Espey Carolyn & Ernest Falasco Michael Faukner George & Maurita Ferguson Frank & Joyce Filipovitz Patricia Fox Drew Frankel Kenneth Haley Sandra Hamilton James & Eleanor Haugh John Haugh Naomi Barnett & Harvey Gittler Scott & Carol Hay Robert Heinrich Gary & Mary Hendershot Bonnie Hockman Feite Hofman Donald Illig Bethany Kennedy Mary Killoran Carol Koethe Christopher & Maureen Kopf Laura Kraps Linda Kraps George Kraus Anthony Valentino & Marianne Erdelyi Jean Matthews Rob McMinn Eileen McTighe Dawn Meyer Beverly Moffatt Jean Morgan Muriel Morgan John Mullins Judy Nedwick Betty Orasko Connie Osborn Danielle Parrish Bonnie Reinberg Mark & Angel Roach Kelley & John Rybarczyk Samantha Scheel Lee & Holly Shrader Joseph Shulsky Bevan & Frances Smith Gail & Steve Smith Gene Smith Ira Steinberg Bob Tyler Sandra Underwood Brett Warland Kevin & Susan Weidenbaum Jerry & Cynthia Westfall James White Lucille Worcester Joan Zacharias Raymond Zacharias Corporations, Foundations, & Agencies $5000 and above Alyce J. and Ann J. Metka Foundation City of Oberlin Community Foundation of Greater Lorain County Community West Foundation Emerson Network Power Energy Systems GE Foundation New Russia Township Nordson Corporation The Episcopal Community Services Foundation The Hampson Family Foundation The Nord Family Foundation The Plain Dealer The Stocker Foundation $1000-$4999 3M Foundation Ally Financial Avon Lake United Church of Christ Bill Long Foundation Brian Bass Memorial Fund Community Foundation of Greater Lorain’s Women’s Fund Employees of Ronald Nabakowski First Church in Oberlin Golberg Estate Leadership Lorain County Minute Men Staffing Services Second Harvest Food Bank of North Central Ohio Technology Recovery Group United Way of Greater Lorain County $500-$999 Bendix Commercial Vehicle Systems LLC Brownhelm Congregational United Church of Christ Computer Liquidations, Ltd FirstEnergy Foundation Lorain National Bank Midview West 4th Graders Oberlin College Controller’s Office RPM International Inc. The Episcopal Church of the Redeemer The Norton Family Foundation Thogus Products Co. Washington Avenue Christian Church Event Sponsors $500 & above 1888OhioComp Advanced Polymer Coatings Allstate - Laura Buck Agency American Tank & Fabricating Co. Anthem Blue Cross Blue Shield Barnes Wendling CPA’s Inc. Buckeye Bank Busch Funeral Homes Carroll Manufacturing & Sales Collection Auto Group Datacore Consulting Fauver, Keyse-Walker & Donovan, LPA Findley Davies & Company First Place Bank Kennedy Marketing Solutions KeyBank Mehco Custom Printing Mercy Health Partners New Horizons Baking Co. Nordson Corporation Outback Steakhouse Plante & Moran, PLLC PNC Business Credit PolyOne Corporation Positive People of the Western Reserve Roth Construction Company RSM McGladrey Inc. SalesForce.com - Rick Krause Sams Club/Walmart Foundation SpaceBound Total Computer Concepts USB Financial Services Watteredge, Inc. Wickens, Herzer, Panza, Cook & Batista United Way Donors Designating Neighborhood Alliance $200 & above pledges Patricia Alicea Michaelle Brewer Peggy Chamberlain Sandra Dubell Kathleen Eyerman Carolyn Falasco Ernest Falasco Frank Filipovitz Becky Grunick Patricia Hubbard William Kretovics Nick Mascari Alison McMahan Luis Ortiz Connie Osborn Caroline Owens Aimee Poe Cindy Schafer Holly Spitz Victor Turk Robert Zunich In Kind Donors $500 & above value 1800OhioComp BJ’s Wholesale Cleveland GiveCamp Invacare Corporation Keller Williams Realtors Lorain County Community College Lowe’s of Oak Point The Church of Jesus Christ of Latter Day Saints Home Run for the Homeless was a GRAND SLAM! Over 350 participants came out, in spite of the wind, to participate in the Home Run for the Homeless which raised $45,391 to support homeless services and programs at Haven Center, Lorain County’s extended stay homeless shelter. SAVE THE DATE FOR our 2013 event on Saturday, April 27, 2013. Financial Highlights Neighborhood Alliance A High Score for our 2011 Champions for Charity Golf Outing! 2011 Financial Report 2010 2011 REVENUE Government Agencies 1,986,063 1,764,848 172,492 174,565 Program Fees 35,757 39,165 Contributions - Cash 81,988 89,431 6,186 57,244 127,649 263,805 United Way Contributions - Donated Facilities/Goods/Services Foundations Investment Income 28,870 9,182 Special Events 54,208 73,142 Sales 2,992 1,354 Other Income 8,826 2,771 $2,505,031 $2,475,507 $745,976 $635,377 Family Support Services - Help Me Grow 350,803 346,066 Senior Enrichment Services - Oberlin 163,054 106,536 Senior Enrichment Services - Senior Nutrition 478,030 364,957 Shelter and Emergency Services 367,371 392,685 $2,105,234 $1,845,621 Management and General 272,657 324,232 Fund Development 152,236 143,310 $2,530,127 $2,313,163 Accounts Payable $156,949 $83,138 Change in Net Assets $(25,096) $162,344 396,223 371,127 $371,127 $533,471 Total Revenue EXPENSES Child Enrichment Services Program Total Total Expenses Net Assets At Beginning of Year Net Assets At End of Year Unaudited Financial Figures for 2011 The 2011 Champions for Charity golf outing had 120 registered golfers partaking of an afternoon full of fun golf, food and beverages, door prizes including a large flatscreen TV, golf items, and Chinese raffle baskets. A day complete with competition, contests and caring, all to raise $32,444 for Neighborhood Alliance programs and services. SAVE the DATE for our 2012, 7th Annual outing, Friday August 17th! Christmas for Kids The 15th Annual Christmas for Kids program brought holiday cheer to all the youth served by Neighborhood Alliance. New in 2011, was the addition of shoeboxes of small gift items for our homebound seniors served by our home delivered meals program and the adults that call the Haven Center home during the holiday season. Thanks to the many generous donors the spirit of the season was shared with many less fortunate neighbors in our community. Phone: (440)233-8768 Fax: (440)324-7895 www.MyNeighborhoodAlliance.org 457 Griswold Rd. Elyria, OH 44035 Place Stamp Here Neighborhood Alliance 2011 Annual Report to the Community Neighborhood Alliance’s mission is to serve Lorain County and its neighborhoods to address basic needs, enhance individual and family life and improve neighborhoods and communities. Please designate Neighborhood Alliance for your United Way contributions