JacketLimitedLifetimeWarranty
WhatThisWarrantyCovers.ThisLimitedLifetimeWarrantycoversdefectsinmaterialsandworkmanshipinSorel
brandjacketsmanufacturedbyColumbiaSportswearCompanyoritsaffiliates.Onlyoriginal,unaltered,and
unmodifiedmaterialsandworkmanshiparecoveredbythispolicy.Damagescausedbymisuse,abuse,accidents,
neglect,thenaturalbreakdownofmaterialsovertime,orproblemsthatmaybereasonablyexpectedwithnormal
wearorfailuretofollowcareinstructionsarenotcoveredbythisLimitedWarranty.
HowLongThisWarrantyLasts.ThisLimitedLifetimeWarrantylastsfortheexpectedlifetimeoftheproductfrom
thedateofpurchase.FormoreinformationpleasevisitourFAQ.Coverageendsifyousellortransfertheproduct.
WhatWeWillDo.The Warranty Department will inspect the product at no charge to you. If the Warranty
Department determines, in its sole discretion, that the product has a defect covered under this Limited Warranty,
we will repair or issue a Virtual Merchandise Credit equivalent to the MSRP value within approximately four weeks
of inspection. Depending on the season or product, it may take longer to repair certain items. Mountain Hardwear
will discard your product if your product is covered under our limited warranty policy. If you would like your
original product returned instead of a Virtual Merchandise Credit, please check the box on the printable warranty
form or call us no later than 10 days after you ship your product at 1-888-697-6735.
HowToGetWarrantyService.Youmayseekresolutiondirectlythroughtheretailerwhereyoupurchasedthe
jacket.Inmanycases,theretailerwillbeabletoassistyou.Youmayalsosendyourjackettous.Jacketsmustbe
cleanedpriortoshipmentaccordingtoitscareinstructions.Pleaseincludeyourcompletedwarrantyform,or
includeacoverletterwithyourname,address,daytimephonenumber,e-mailaddress,andabriefdescriptionof
theproblem.Acopyofyouroriginalreceiptorproofofpurchasemayalsoberequired.
Pleasenote:Productsmustbecleanedpriortoshipmentaccordingtoitscareinstructions.Productsreceivedthat
aredeemedinsufficientlycleanedwillbereturnedtothecustomerunprocessed.
Shippinginformation.CustomersareresponsibleforshippingitemstoSorel.Sorelwillcoverthecostofreturn
shipping.Pleaseensurethatyoushipyourproductwithareputablecarrierthatcanprovidetrackinginformation
andproofofdelivery,suchasFedExorUPS.Customersareresponsiblefortheirproductuntilwesignfordelivery.
Sorelcannotbeheldresponsibleforpackageslostintransit.
IntheU.S.,pleasesendto:
Sorel
Attn:WarrantyDepartment
7000NorthLeadbetterRd.
Portland,OR97203
HowLocalLawApplies.ThisLimitedWarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrights
whichvaryfromjurisdictiontojurisdiction.
LimitationofLiability.SOREL’SANDITSSUPPLIERS’,AFFILIATES’,ANDAGENTS’MAXIMUMLIABILITYPURSUANT
TOTHISLIMITEDWARRANTY,ORANYOTHEREXPRESSORIMPLIEDWARRANTY,ISLIMITEDTOTHEPURCHASE
PRICEYOUPAIDFORTHEPRODUCT.NEITHERSORELNORITSSUPPLIERS,AFFILIATES,ORAGENTSARELIABLEFOR
ANYINABILITYTOPERFORMUNDERTHISLIMITEDWARRANTYDUETOEVENTSBEYONDITSORTHEIRCONTROL,
SUCHASACTSOFGOD,ORFORPROPERTYDAMAGE,PERSONALINJURY,LOSSOFUSE,OROTHER
CONSEQUENTIAL,PUNITIVE,ORSPECIALDAMAGES,HOWEVERCAUSED,WHETHERFORBREACHOFWARRANTY,
TORT(INCLUDINGNEGLIGENCE),STRICTLIABILITYOROTHERWISE,OTHERTHANTHOSEDAMAGESWHICHARE
INCAPABLEOFLIMITATION,EXCLUSIONORRESTRICTIONUNDERAPPLICABLELAW.SOMEJURISDICTIONSDONOT
ALLOWLIMITATIONOREXCLUSIONOFINCIDENTALORCONSEQUENTIALDAMAGES,SOTHEABOVELIMITATIONS
OREXCLUSIONSMAYNOTAPPLYTOYOUINWHOLEORINPART.
GoverningLawandVenue;Severability.Tothefullextentpermittedunderapplicablelocallaw,thisLimited
WarrantyandanydisputesarisingoutoforinconnectionwiththisLimitedWarranty(“Disputes”)shallbe
governedbythelawsoftheStateofOregon,USA,excludingconflictsoflawprinciplesandexcludingthe
ConventionfortheInternationalSaleofGoods.ThecourtslocatedinMultnomahCounty,Oregon,USAshallhave
exclusivejurisdictionoveranyDisputes.IfanyprovisionofthisLimitedWarrantyisunlawful,voidor
unenforceable,thatprovisionshallbedeemedseverableandshallnotaffectanyremainingprovisions.Ifthereis
anyinconsistencybetweentheEnglishandotherversionsofthisLimitedWarranty,theEnglishversionshall
prevail.
CertainproductsmaybeexcludedfromthisLimitedWarrantyasindicatedatthepointofsaleand/or
ontheproducthangtag.