www.L-com.com HA72170-NF User Manual IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF Installation 1.Operational overview 2. Step by step installation Step 1: Mount the outside antenna (sold separately) a. Choose right position • Find the strongest signal position in the possible in stall locations by read your cell phone signal bar; • 30cm (1.0ft) away from any other metallic objects; • 100cm (3.3ft) away from any windows; Step 1: The powerful outside antenna captures voice and data signal and transfers it to the booster; Step 2: The booster receives the signal, amplifies it and rebroadcasts it by inside mounted antenna. Step 3: Your mobile devices get a better signal, never experience dropped calls or slow data speed. b. Securely mount the outside antenna using hardware supplied with antenna or one of the available mounts available from L-com. c. • • Connect outside cable to the antenna Make sure connectors are securely fastened Seal the connectors with weatherproof tape Supported Carriers • • • • • • • • AT&T 2G/3G/4G (HSPA+ & LTE) Verizon 3G/4G T-Mobile 2G/3G/4G Sprint 3G/4G US Cellular 3G/4G Metro PCS 3G/4G Major Canadian Carriers 2G/3G/4G All other carriers using 700MHz, 750MHz, 850MHz and 1900 MHz Coverage Area Note: The ability of coverage depends on output power of booster. Any boost has a limit of amplification factor, so final output power is related to received signal power level at the outdoor mounted antenna. Power level at outdoor mounted antenna location Coverage Area (sq. ft.) Strong (5 bars on the cellphone) 12000 Medium (3~4 bars on the cellphone) 8000 Weak (1~2 bars on the cellphone) 800 IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com e. • • Run the outside antenna cable into the building Carefully arrange the cable along the building outside making sure are no sharp bends; Fix the cable at each corner; Step 3: arrange the booster a. Choose position • Be sure to mount away from any heat source; • In a ventilated dry place, temperature range should -5° to +50° C (23° to 122° F); b. c. Connect the outside antenna’s connector to the “outside” labeled port of the booster; Connect the inside antenna’s connector to the “inside” labeled port of the booster; Inside antenna Outside antenna Step 2: mount the inside antenna (sold separately) a. Choose right position • 20cm (0.6ft) away from any other metallic objects; • 50cm (1.6ft) away from any windows; • For the panel type antennas, position at the end of the building is recommended; Adapter cord b. Mount the inside antenna; c. Connect the inside cable to the inside antenna; Step 4: power on the booster a. Plug the power adapter to the AC power; b. Attach the cord of the adapter to the booster; Consumer Alert: BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. Although AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device, you must still register. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider. WARNING. E911 location information may not be provided or may be inaccurate for calls served by using this device. IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel The HA72170-NF LED control panel allows the user to set the booster mode, select band and adjust the gain of each frequency. IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel Band Indicator Lights Steady Light: Normal Flashing Light: Failure IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel LED Display LED Display shows a number from 1 to 9, each number represents difference booster output power (downlink). Number Signal Intensity Output Power (Downlink) 0 ≤-80dBm 1 ≥-60dBm 2 ≥-55dBm 3 ≥-50dBm 4 ≥-45dBm 5 ≥-30dBm 6 ≥-15dBm 7 ≥-5dBm 8 ≥-0dBm 9 ≥5dBm E Over Heat F Failure/Self Oscillation IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel Mode Button By Pressing Mode Set Button, it switches the operation mode of the control panel between 3 difference ways: Manually Select the Band MODE Turn Off LED display and all Band Indicator Lights Cyclic Displaying Manually Select the Band IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel Operational Modes Cyclic Displaying When the operation mode of the control panel has been set to Cyclic Displaying Mode, the band indicator lights will flicker from top to bottom in sequence, LED Display shows the power level on each band. Manually Select the Band When the operation mode of the control panel has been set to Manual Mode, by pressing band select button you can choose and lock the band to display its power level. Band IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel LED Display For best performance it is recommended to turn the Gain Adjust Knobs so that the number 5, 6 or 7 is displayed on the LED. Examples LED display shows signal intensity is 2 on 800MHz, the gain has been set to 40 dB, it is the lowest level. Gently turning the blue knob clockwise to increase the output power. LED display shows signal intensity is 9 on 700MHz, the gain has been set to 70 dB, it is the highest level. Gently turning the blue knob anticlockwise to reduce the output power to prevent potential self-oscillation. IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com HA72170-NF LED Control Panel LED Display Examples When LED Display shows “E”, turn OFF the booster immediately, please check if there is any heating source near the booster. When LED Display shows “F”, it means selfoscillation has been occurred. It is possible to fix by adjusting the knob or relocating the antennas. Consulting with an experienced technician is recommended. IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com Finding The Strongest Signal Position When installing the HA72170-NF’s outside antenna, aiming it towards the best signal source from your service provider is important. The best way of getting the strongest signal is to have one person rotate and aim the outside antenna which should be connected to the booster. While turning the outside antenna around 45 degrees at a time, a second person is watching the signal strength on the phone inside the building. This allows you to read the signal strength from the cell tower. It is preferable to have the mobile phone is test mode: iPhones – Dial *3001#12345#* The top left corner will display signal strength. Android Mobile Phones – The signal strength can be found in Settings – About Phone – Mobile Networks – Signal Strength. Also there are several apps available that allow you to measure exact signal strength. Signal readings usually appear as a negative number (for example, -68dBm). The closer you get to zero the stronger the signal. EXCELLENT -50dB -60dB GOOD -70dB -80dB POOR -90dB NO SIGNAL -100dB -110dB IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com Warnings and Troubleshooting WARNING: Do Not Over Turn the Gain Adjust Knob to blank area as shown. It may damage booster and will invalidate warranty. Warning: To prevent overheating, do not cover Warning: To prevent damage to the booster, the booster body with anything. Booster will shut down when the temperature is too high. proper lightning protection (available from L-com) is recommended for all installations. Warning: Use only the power supply provided by Warning: Take extreme care to ensure that L-com, any other products non-approved by L-com or self-made power cable may damage the booster. Warning: Outdoor antenna must be orientated to prevent the indoor antenna from receiving the signal emitted by outside antenna. Otherwise this will cause self-oscillation of the booster. neither you nor the antenna comes near or in contact with any electric power lines. Troubleshooting • Proper Condition: The lights on the front panel indicate the condition of the booster. Every time the booster is powered on, all of the lights will be lit in green for around 2 seconds and then turn off, this means the booster pass the self check and in good condition. • Wrong condition: If any of the lights are flashing in green, than means the isolation between the outside antenna and inside antenna is lower than it should be and self oscillate occurred. You must switch off the booster and check the outside antenna and inside antenna immediately. Make sure you have followed the installation recommended and check every thing carefully. If you can’t fix the problem please contact technical support. Warning: RF safety, any antenna used with this device must be located 20 cm (8 inches) away from persons or bystanders. Warning: Both the mobile device and booster will be damaged if connected directly by a cable. Warning: Verify that both the outside and inside antennas are connected to the booster before powering up the booster. Warning: Antenna installation is restricted to height of 10 Meters (33 feet) or less above ground, even if the antenna is installed indoors when used with a mobile device that operates in the 1710-1755 MHz band. Violation of this requirement my subject the owner of the booster to potential FCC enforcement actions. IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com Network Protection Features The HA72170-NF included safeguards to protect the cellular network from interference. Each booster is individually tested and factory set to ensure FCC compliance 1. The HA72170-NF cannot be adjusted with factory reprogramming or disabling the hardware. 2. The HA72170-NF will amplify, but ONLY incoming and outgoing signals in order to increase coverage of authorized frequency bands. 3. If the HA72170-NF is not in use for five minutes, it will reduce gain until a signal is detected. 4. If a detected signal is too high in a frequency band, or if the booster detects an oscillation, the HA72170-NF will automatically turn the power off on that band. 5. For a detected oscillation the booster will automatically resume normal operation after a minimum of 1 minute. After 5 times consecutive such automatic restarts, if the detected oscillation still remains, any problematic bands are permanently shut off unit the booster has been manually restarted by reconnecting the power supply to the booster. 6. Noise power, gain and linearity are maintained by the boosters microprocessor. IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks. www.L-com.com Technical Specifications Frequency (MHz) Gain Uplink Downlink LTE (band 12) 698-716 728-746 LTE (band 13) 776-787 746-757 Cellular ( band5) 824-849 869-894 Output power Uplink 55±2 55±2 55±2 Downlink 60±2 60±2 60±2 26±2dBm(Uplink)/0±2dBm(Downlink) Noise figure In-band Flatness Weight EIRP Gain adjustment Impedance <5dB <8dB 0.7Kg 1W 20dB 50 ohm Operating temperature -5°~60° Current ≦1.5A(6V DC) Dimension(mm) 155*125*25 PCS (band 25/2) 1850-1910 1930-1990 AWS (band 4) 1710-1755 2110-2155 60±2 65±2 60±2 65±2 IP-00137 Rev A 02/23/16 © L-com, Inc. All rights reserved. L-com Global Connectivity and the L-com logo are registered marks.