SALARY SURVEY 2016 MD’s Address 2016 While there remains inherent caution after the upheaval of recent years, all the statistics are good for Northern Ireland now, and for the years to come. This is firmly reflected across our salary survey - confidence and growth, tinged with caution. Retaining and acquiring key staff can be costly and competitive, but there is no alternative if you wish to recruit and retain the best staff. All the indices for Northern Ireland are good, but remain below the pace being set by Britain and the Republic of Ireland. Unemployment in NI is currently 5.9% (5.3% across the whole UK, 8.9% for ROI). Economic activity is up, business activity is up, the PMI (Purchasing Managers Index) is at 52.7% (anything about 50% equals growth) and GDP is running at about 1.6%. However, for the UK as a whole GDP is up 2.4% and ROI looks well above the 4% predicted for 2015. It is important to note that while Government statistics show low salary growth in NI and even higher in the UK (2014 it was down 1.4% in NI and down 0.1% in UK), that this is not reflected in our survey. We have found growth in salaries and benefits, including increasing the option of flexi-packages where mostly larger companies are offering their staff a sweet of options (where an employee can pick their benefits out of Life Insurance, holiday entitlement, pension, health et al). The key difference for us is that Brightwater recruit the best of the best, and in all markets and in all economies those people are paid a premium. You cannot offer a standard 1% pay-rise to your key IT specialist. The key today is to make sure your key employees feel valued. They are indeed crucial to your company and they must be made to feel so. This must be done by remuneration, but recent surveys have shown that they must be shown love and consideration, in a positive working environment. The one key issue for NI remains productivity, and this must be addressed if NI is to join their neighbours as some of the most dynamic economies in the EU. Lack of productivity affects profits and therefore remuneration. The one clear upside of lower remuneration and general costs is that INI (Invest Northern Ireland) are able to attract and retain FDI… and they are doing an excellent job. Not just IT companies, but specialist professional services firms are moving into Northern Ireland every month. This will eventually lead to a larger private sector, higher employment, lower unemployment (the last 12 months drop of 23.1% in unemployment is the largest since 2007), raising of salaries, increased stability and the attraction of international expertise and companies into Northern Ireland. The future is bright. For information on each of our specialist areas, please read the enclosed. We are also happy to meet with you to explain our findings. David Bloch Managing Director 2016 - The Northern Ireland Outlook In 2015 the UK experienced economic growth of 2.5% with Northern Ireland experiencing 1.6%, this will strengthen as we move into 2016. We have seen a healthy increase in recruitment activities across all of Brightwater’s divisions. Whilst our engineering / technical and supply chain areas have welcomed an increased demand for mid to senior level professionals, it is the legal, IT and accountancy sectors which have benefitted most from the expansion of shared services, utility organisations, Big 4 and new global entrants. This positive trend will undoubtedly continue with the recent announcement of a reduced Corporation Tax rate in 2018. The service sector has shown marginal improvement but we are seeing this change as we move into 2016 as the demand for a new kind of business support and a flexible workforce gets stronger. This has also driven the demand for temporary and contract staff. In 2016 we can see increased demand for temporary and contract staff within business support, HR, accountancy and IT as organisations embark on strategic projects, in addition to the normal sickness, maternity cover and seasonal peaks. 2015 has been a year of increased market confidence. More senior professionals have been making strategic career moves and this has created a healthy churn in the market, both for organisations and jobseekers. There is an enhanced curiosity about embracing new challenges and job security concerns have decreased. Professionals of all levels are very interested to hear about opportunities in the market and 2016 will see further upward movement. Key motivators are competitive remuneration packages, clear career progression paths and a range of flexible options. It’s also healthy for Northern Irish companies to embrace new perspectives and processes from new hires and leadership. Northern Irish industry must not stagnate and indicators for 2015 moving into 2016 clearly demonstrates this will not happen. Salary levels have increased by a moderate 3-5% for the majority of professions. We have seen a huge increase in counter offers and subsequent salary hikes for professionals in the IT, legal and practice sectors, where business critical roles are being ringfenced. Employers are benchmarking and making improvements to their engagement and benefits offerings; training sponsorships, completion bonuses, enhanced conditions and flexible working. This will continue as we move into 2016 and we can see other sectors and professions such as engineering, manufacturing and sales being impacted as demand for expertise continues to rise. The outlook for 2016 looks very positive. Northern Ireland is retaining top talent, and professionals across all of our core business areas are in high demand, enjoying new work challenges and opportunities. 2016 is the year to progress and organisations and candidates alike are ready for this! Stephanie Mulholland Associate Director CONTENTS EXECUTIVE 6 ACCOUNTANCY - GENERAL 7 PUBLIC PRACTICE & TAXATION 8 ACCOUNTANCY - TEMPORARY & CONTRACT 10 BANKING 11 INSURANCE 12 LEGAL 14 HUMAN RESOURCES 15 MARKETING 16 ENGINEERING 18 SUPPLY CHAIN & LOGISTICS 19 INFORMATION TECHNOLOGY - PERMANENT 20 INFORMATION TECHNOLOGY - TEMPORARY & CONTRACT 21 BRIGHTSTAR RECRUITMENT 24 BUSINESS SUPPORT - PERMANENT 26 BUSINESS SUPPORT - TEMPORARY 27 PUBLIC SECTOR 28 SALES 29 EXECUTIVE 2015 has seen an increase in recruitment across senior management and executive level. The outlook is positive from ACCOUNTING & FINANCE both employers and employees, with confidence growing to hire skilled professionals looking to progress their careers. Staff retention and recruitment are hot topics at present as NI £ Chief Financial Officer 100,000+ Financial Director 75,000+ Financial Controller 50,000+ workloads and confidence in the market continue to grow, with many clients looking to increase their headcount. Competition to attract senior professionals is starting to rise, as are salaries at executive level. However, organisations are keen PROFESSIONAL SERVICES to retain their senior talent so we are also seeing an increase in PUBLIC PRACTICE / CONSULTING the number of counter-offers. NI £ Salaried Partner 85,000+ Director 65,000+ Senior Manager 45,000+ Director of Internal Audit 65,000+ Director of Tax 65,000+ Head of Risk / Compliance 70,000+ LEGAL NI £ “Competition to attract senior professionals is starting to rise, as are salaries at executive level.” Salaried Partner 60,000+ Senior Associate 50,000+ Head of Legal 70,000+ General Counsel 55,000+ INFORMATION TECHNOLOGY NI £ Chief Technical Officer (CTO) 6 BRIGHTWATER RECRUITMENT SPECIALISTS 65,000 - 120,000 Operations Manager 60,000 - 80,000 Head of IT Function 65,000 - 90,000 ACCOUNTANCY - GENERAL Continued economic recovery and investment have resulted in a sustained confidence amongst Northern Irish businesses. Qualified There has been an encouraging uplift in recruitment NI £ activities within SMEs and the shared service sector which Finance Director - T/O > £10m 75,000+ is a consequence of growth. Most notable however has been Finance Director - T/O < £10m 55,000 - 65,000 the increased recruitment activity within the FMCG and Financial Controller - T/O > £10m 45,000 - 55,000 manufacturing sector for qualified accountants. Coupled Financial Controller - T/O < £10m 40,000 - 50,000 with the requirement for demonstrable technical skills, it is Finance Manager 35,000 - 45,000 interesting to note the growing requirement for commercially Group Management Accountant 38,000 - 45,000 astute accountants who have good relationship building skills. Management Accountant 38,000 - 45,000 Those candidates who can demonstrate experience proactively Financial Accountant 32,000 - 40,000 identifying opportunities to increase company profitability Internal Auditor 30,000 - 40,000 are in hot demand. 2015 saw an increase in clients looking Project Accountant 30,000 - 45,000 for finance business partners to support and influence critical Systems Accountant 35,000 - 45,000 business decisions through financial insight, business acumen Treasury Accountant 45,000 - 50,000 and strong analytical skills, and we expect this to continue Financial Analyst 30,000 - 35,000 throughout 2016. Cost Accountant 28,000 - 36,000 Newly Qualified Accountant 30,000 - 32,000 For the newly qualified candidate, the marketplace remains competitive, where importance is now put on relevant sector experience, an ability to show strong communication skills and an aptitude to interact confidently at all levels of an Part-Qualified organisation. To retain and attract the best talent, many companies regardless of their size have chosen to expand their benefits to enhance their offering. This has included performance bonuses, childcare vouchers, annual leave schemes, health and wellbeing vouchers and company paid social events. In the part-qualified market, specific skills have shown an increased demand including payroll, credit control and accounts payable. Due to this increased demand, salaries have improved with many employers offering additional benefits to attract the best talent. However, salary continues to be the biggest factor for any employer trying to recruit. Due to the difficulty in finding good quality candidates, counter offers are becoming more common as employers try to retain the candidates. NI £ Finalist 22,000 - 26,000 Assistant Accountant / Part-Qualified Accountant 18,000 - 24,000 Accounts Technician 18,000 - 22,000 Accounts Assistant 18,000 - 21,000 Accounts Administrator 16,000 - 19,000 Credit Controller 18,000 - 24,000 Payroll Manager 20,000 - 25,000 Credit Manager 19,000 - 23,000 Accounts Payable Manager 21,000 - 25,000 Accounts Receivable Manager 21,000 - 25,000 Payroll Administrator 17,000 - 20,000 Accounts Receivable 16,000 - 19,000 Accounts Payable 16,000 - 19,000 Bookkeeper 18,000 - 21,000 It is important to note than in the part-qualified market, employers are more interested in candidates’ experience than their qualifications. Employers are more interested in candidates who can ‘hit the ground running’ and who can bring their wealth of experience to their company. Industry specific experience is not as important in this market with employers being more interested in role specific experience. BRIGHTWATER RECRUITMENT SPECIALISTS 7 Salary Survey 2016 PUBLIC PRACTICE & TAXATION There are a number of reports that have been produced Due to the shortage of candidates in this sector and the risk of recently and the conclusion in all of them is that Northern high performing employees being enticed away, many firms Ireland is experiencing a talent shortage. The public practice are now looking at cost effective staff retention strategies. and taxation sectors in Northern Ireland are no exception. However, simply focusing on salary is a short term fix. Salary These sectors are performing very well and firms are under is important, that is a given, but it is not the only motivator increased pressure to add to their headcount in order to service for candidates. They are motivated by a sense of purpose, their clients. career advancement opportunities and feeling valued by their employers. In particular, the volume of roles within the assurance / audit area have increased with all of the top tier firms recruiting A flexible working environment and a healthy respect for work particularly at the recently qualified and audit senior levels. / life balance is key for attracting staff. Career advancement The difficulty is that supply is not there to meet this demand. and being treated with respect in the workplace will always be Many of the firms decreased or cut their intake when the a key factor in motivating professionals to make a move. market conditions were tough over the last few years and this has resulted in fewer candidates in the market to fill these There is an issue with candidate perceptions being managed vacancies. and ensuring that they understand that there is a very different culture within each practice. However, there are excellent We have seen a real increase in the number of tax vacancies across the province. Individuals, small businesses and large companies all need good, clear and simple tax advice. As a tax specialist, there is an important role to play in helping clients understand the world of tax and making sure they are paying the correct amount of tax. A career in tax offers a mixture of law, administration and accountancy and it draws on a huge range of intellectual, presentation and personal skills. There is the opportunity to work with clients and to offer advice in an ever-changing and dynamic sector. This is an excellent career option and one to be encouraged. The demand for top quality candidates is not limited to assurance and tax. We have seen a real increase in the number of roles we are working on in both advisory and corporate finance. The majority of these roles are filled by recently qualified ACAs so competition is tough between the firms to secure the best candidates. We also work with ACCA and CIMA candidates and we have seen an increase in the number of ACCA candidates in audit and risk roles. Candidates are careful about a career move and they are seeking career progression opportunities in conjunction with a good overall package. We have seen an increase in salaries due to the demand and the competition between the firms which we predict will continue. This has encouraged a counter-offer environment where employees who have secured a new role are, in some cases, being promoted ahead of time and being given significant salary increases to stay with their current employer and not to make the move. 8 BRIGHTWATER RECRUITMENT SPECIALISTS opportunities available to candidates within the sector. Top Tier Practice Top Tier Practice AUDIT & ASSURANCE ADVISORY / CORPORATE FINANCE / CORPORATE NI £ Partner Up to 130,000 Director 60,000 - 80,000 Senior Manager 40,000 - 55,000 Manager 37,000 - 40,000 Assistant Manager 29,000 - 33,000 Audit Senior (1+ year’s exp.) 27,000 - 30,000 Newly Qualified / Audit Senior 25,000 - 29,000 Trainee 14,000 - 20,000 RECOVERY/ FORENSICS NI £ Partner Up to 130,000 Director 60,000 - 80,000 Senior Manager 40,000 - 55,000 Manager 35,000 - 40,000 Assistant Manager 31,000 - 33,000 Audit Senior (1+ year’s exp.) 27,000 - 30,000 Newly Qualified / Audit Senior 25,000 - 29,000 Trainee 14,000 - 20,000 General Practice Taxation SMALL & MEDIUM FIRMS NI £ Partner Up to 100,000 Director 50,000 - 70,000 Senior Manager 38,000 - 45,000 Manager 32,000 - 38,000 Assistant Manager 28,000 - 30,000 Audit Senior (1+ year’s exp.) 26,000 - 28,000 Newly Qualified / Audit Senior 23,000 - 27,000 Trainee 15,000 - 20,000 NI £ Tax Partner Up to 130,000 Tax Director 60,000 - 80,000 Senior Tax Manager 40,000 - 55,000 Tax Manager 37,000 - 40,000 Tax Assistant Manager 31,000 - 33,000 Tax Senior (1+ year’s exp.) 29,000 - 31,000 Newly Qualified / Tax Senior 27,000 - 29,000 Tax Trainee 14,000 - 20,000 “The demand for top quality candidates is not limited to assurance and tax. We have seen a real increase in the number of roles we are working on in both advisory and corporate finance.” BRIGHTWATER RECRUITMENT SPECIALISTS 9 Salary Survey 2016 ACCOUNTANCY - TEMPORARY & CONTRACT 2015 was a strong year for the temporary & contract market across accountancy, particularly with transactional finance Qualified roles. Towards the latter end of 2015 there was a surge in the NI £ p/a NI £ p/h temporary market place for junior finance roles such as billing Financial Director 55,000 - 75,000 28.00 - 39.00 assistants, accounts payable, accounts receivable and credit Financial Controller 40,000 - 55,000 20.50 - 28.00 controllers. Major utility and energy companies are ramping Finance Manager 35,000 - 45,000 18.00 - 23.50 up their flexible workforce as they go into 2016 with bigger Financial Accountant 32,000 - 40,000 16.50 - 21.00 demands to go into competition with each other for new and Management Accountant 32,000 - 40,000 16.50 - 21.00 continued business. Project Accountant 30,000 - 45,000 15.50 - 23.50 Cost Accountant 28,000 - 36,000 14.50 - 18.50 Due to the continued growth of businesses, the needs of SMEs Financial Analyst 30,000 - 35,000 15.50 - 18.00 and independent companies are also increasing with a higher Systems Accountant 35,000 - 45,000 18.00 - 23.50 demand for skill sets that encompass a wider range of financial Internal Auditor 30,000 - 40,000 15.50 - 21.00 abilities. In smaller companies, a temporary finance assistant Newly Qualified will need to manage the full end to end customer process. Accountant 30,000 - 32,000 15.50 - 16.50 There has also been a rise in contract roles within the junior finance sector. Our clients are now finding that offering guaranteed employment for a definite amount of time is Part-Qualified becoming a more successful method of hiring a temporary employee. Companies are often offering a set bonus for completion of a contract, encouraging candidates to hold off their permanent job search and securing a more dedicated team member. “Due to the continued growth of businesses, the needs of SMEs and independent companies are also increasing with a higher demand for skill sets that encompass a wider range of financial abilities.” 10 BRIGHTWATER RECRUITMENT SPECIALISTS NI £ p/a NI £ p/h 22,000 - 26,000 11.50 - 13.50 Accountant 20,000 - 24,000 10.50 - 12.50 Accounts Technician 18,000 - 22,000 9.50 - 11.50 Accounts Assistant 18,000 - 21,000 9.50 - 11.00 Accounts Administrator 16,000 - 19,000 8.31 - 10.00 Payroll Manager 20,000 - 30,000 10.50 - 15.50 Credit Manager 20,000 - 25,000 10.50 - 13.00 Credit Controller 18,000 - 22,000 9.50 - 11.50 Payroll Administrator 17,000 - 20,000 9.00 - 10.50 Accounts Receivable 17,000 - 19,000 9.00 - 10.00 Accounts Payable 17,000 - 19,000 9.00 - 10.00 Bookkeeper 18,000 - 22,000 9.50 - 11.50 Finalist Assistant Accountant / Part-Qualified The above hourly rates are candidate’s pay and are exclusive of employer’s NI, holiday pay, payroll charges and Brightwater’s management fees. BANKING The banking sector in Northern Ireland is in better shape as we move into 2016. There has been significant restructuring and Treasury down-sizing in the banks with some redundancy programmes NI £ still in place. The result is an increase in deal flow in the Head of Treasury 60,000 - 80,000 Northern Irish economy. Treasury Operations Manager 50,000 - 60,000 Treasury Dealer 40,000 - 55,000 The banks have navigated though a difficult market and are Treasury Assistant Manager 30,000 - 40,000 now refocusing on the business development and sales side of Treasury Officer 21,000 - 28,000 their business having managed to relieve themselves of a lot of toxic debt and are now lending and looking at market share. There have been some key senior hires in the banking market Senior Management which could lead to further restructuring. The volatility of the NI £ market has led to stagnation of salaries at all levels which we Head of Credit 60,000 - 80,000 feel will be a theme that is carried into 2016. Organisations are Head of Operations 50,000 - 60,000 now preferring to reward their staff with incentivised bonuses Senior Lending Manager 40,000 - 65,000 rather than with any significant rise in their basic salaries. Senior Operations Manager 40,000 - 65,000 Senior Risk Manager 40,000 - 65,000 However, with industries such as construction & property and Corporate Lending Manager 45,000 - 65,000 retail seeing significant economic improvements, the banking HNW Portfolio Management Consultant 40,000 - 65,000 sector should start to follow suit which we hope will lead to (2-5 years’ exp.) progression in the near future. Senior Equity Analyst Mid Management NI £ 45,000 - 62,000 Financial Services SALES & MARKETING Senior Credit Analyst 40,000 - 50,000 Credit Analyst 25,000 - 35,000 Senior Corporate Lender 35,000 - 50,000 Banking Sales Manager 30,000 - 50,000 Senior Commercial Lender 35,000 - 50,000 Banking Sales Executive 20,000 - 28,000 Corporate Lender 30,000 - 40,000 Senior Wealth Manager 50,000 - 60,000 Commercial Lender 32,000 - 40,000 Wealth Manager 35,000 - 50,000 Equity Analyst 25,000 - 35,000 Financial Advisor 20,000 - 30,000 Risk Analyst 25,000 - 35,000 Senior Portfolio Manager 40,000 - 50,000 Operations Supervisor 25,000 - 35,000 Portfolio Manager 30,000 - 40,000 Loans / Credit Administrator 18,000 - 22,000 Stockbroker 30,000 - 45,000 Graduate 16,000 - 18,000 Junior Stockbroker 20,000 - 30,000 FX Sales Trader 28,000 - 40,000 Equity / Bond Sales Trader 28,000 - 40,000 Pension / Investment Sales 26,000 - 40,000 Product Manager 30,000 - 40,000 Senior Mortgage Sales Manager 40,000 - 50,000 Mortgage Sales Executive 22,000 - 32,000 Bancasssurance Advisor 20,000 - 25,000 Paraplanner 20,000 - 30,000 Financial Planning Assistant 18,000 - 24,000 Compliance NI £ Head of Compliance 60,000 - 80,000 Compliance Manager (5-7 years’ exp.) 40,000 - 50,000 Compliance Manager (3-5 years’ exp.) 30,000 - 40,000 Compliance Officer (2-3 years’ exp.) 20,000 - 30,000 Compliance Officer (1-2 years’ exp.) 20,000 - 25,000 AML Officer 20,000 - 25,000 Fraud Risk Manager 30,000 - 40,000 Fraud Risk Officer 20,000 - 25,000 NI £ BRIGHTWATER RECRUITMENT SPECIALISTS 11 Salary Survey 2016 INSURANCE The Northern Irish insurance market was fairly stable throughout 2015 and this trend looks set to continue into 2016. There continues to be a heavy reliance on personal lines over commercial and this is unlikely to change in the foreseeable future. Recruitment has been steady with a focus on sales / business development and support roles. Brokers in the region are fighting extremely hard against the strong presence of both direct writers and internet sellers. This has led to a demand for skilled business developers to drive sales and, in turn, create increased opportunities for underwriters, claims and customer service hires. According to the CII, there is some concern within the sector regarding the pipeline of talent coming through and it’s recognised that action needs to be taken. As a result, there has been more focus on training, graduate schemes and return to work initiatives. Salaries for insurance have not changed significantly this year but we have seen more emphasis being placed on bonuses and performance incentives. The only exception to this is with niche skills areas such as actuarial where demand and counteroffers are more frequent. The insurance sector in Northern Ireland is delicately balanced and while we haven’t seen a significant upturn just yet, we should start to see more positive signs emerge throughout 2016. 12 BRIGHTWATER RECRUITMENT SPECIALISTS General Insurance Claims NI £ NI £ Underwriting Manager (10+ years’ exp.) 45,000 - 60,000 Head of Claims 35,000 - 50,000 Underwriting Manager (5-10 years’ exp.) 35,000 - 50,000 Senior Claims Handler (5-10 years’ ) 25,000 - 35,000 Underwriting Manager (3-5 years’ exp.) 30,000 - 38,000 Claims Handler (3-5 years’ exp.) 20,000 - 30,000 Developmental Underwriter (10+ years’ exp.) 35,000 - 50,000 Claims Handler (1-3 years’ exp.) 16,000 - 22,000 Developmental Underwriter (5-10 years’ exp.) 30,000 - 40,000 Underwriter - General (5-10 years’ exp.) 25,000 - 35,000 Underwriter - General (3-5 years’ exp.) 20,000 - 25,000 Underwriter - General (1-3 years’ exp.) 17,000 - 22,000 Key Specialist Areas NI £ Life & Pensions Senior Business Analyst 30,000 - 45,000 Business Analyst 25,000 - 35,000 NI £ Pensions Consultant (5-10 years’ exp.) 35,000 - 60,000 Pensions Consultant (3-5 years’ exp.) 30,000 - 45,000 Pensions Consultant (1-3 years’ exp.) 25,000 - 35,000 Pensions Administrator (3-5 years’ exp.) 20,000 - 28,000 Pensions Administrator (1-3 years’ exp.) 18,000 - 24,000 Life Administrator (3-5 years’ exp.) 20,000 - 24,000 Life Administrator (1-3 years’ exp.) 17,000 - 22,000 Actuarial NI £ Chief Actuary 60,000 - 80,000 Pensions Actuary Qualified 40,000 - 60,000 Pensions Actuary Part-Qualified 30,000 - 40,000 General Broking NI £ Corporate Broker (10+ years’ exp.) 45,000 - 60,000 Corporate Broker (5-10 years’ exp.) 35,000 - 45,000 Corporate Broker (1-5 years’ exp.) 25,000 - 35,000 Corporate Servicing Executive (10+ years’ exp.) 35,000 - 45,000 Corporate Servicing Executive (5-10 years’ exp.) 28,000 - 35,000 Corporate Servicing Executive (1-5 years’ exp.) 23,000 - 30,000 Account Handler (5-10 years’ exp.) 25,000 - 35,000 Account Handler (3-5 years’ exp.) 20,000 - 24,000 Account Handler (1-3 years’ exp.) 18,000 - 22,000 Personal Lines (5-10 years’ exp.) 20,000 - 28,000 Personal Lines (3-5 years’ exp.) 18,000 - 24,000 Personal Lines (1-3 years’ exp.) 16,000 - 20,000 “The insurance sector in Northern Ireland is delicately balanced and while we haven’t seen a significant upturn just yet, we should start to see more positive signs emerge throughout 2016.” BRIGHTWATER RECRUITMENT SPECIALISTS 13 Salary Survey 2016 LEGAL Practice The legal market has continued to grow over the last year with Practice a broad range of firms recruiting. Whilst last year the growth NI £ was mainly within the larger global firms and also the top tier, Salaried Partner 60,000+ we have seen smaller law firms recruiting again which shows 6-9+ years’ PQE 40,000 - 55,000 positive signs for the market moving forward. 3-6 years’ PQE 28,000 - 45,000 1-3 years’ PQE 25,000 - 35,000 This year we saw continued growth within the existing global Newly Qualified Solicitor 22,000 - 27,000 firms with many adding new roles and teams to their Belfast Legal Executive / Paralegal 16,000 - 20,000 operations. This, coupled with new entrepreneurial entrants to the local market, shows that Belfast is still seen as a top destination for legal services for many large global law firms driven strongly by the quality of the local legal talent within In-House Northern Ireland. These firms are hiring a broad range of NI £ candidates from partner level down to legal graduates and Head of Legal 70,000+ across a broad range of sector specialities, giving candidates Senior Lawyer 40,000 - 60,000+ really exciting career opportunities. Legal Counsel 35,000 - 45,000 Assistant Legal Counsel 25,000 - 35,000 The local top tier corporate / commercial firms are still Company Secretary growing steadily and, whilst last year growth was mainly Legal Executive / Paralegal 25,000 - 35,000+ 16,000 - 20,000 within certain sectors such as corporate, commercial property etc, we have seen growth and therefore recruitment across all corporate/commercial sectors. Again, these roles range from partner level down to newly qualified level. This growth and positivity in the market has meant that there is a very wide range of roles available for candidates at all levels and, as such, firms are now competing harder for top quality talent leading many to review their salaries and benefits last year. Whilst there is increased competition, Northern Ireland still has a strong pool of high quality legal candidates at all levels. In-House This year has seen a huge increase in the number of in-house legal opportunities available. This has been driven both by firms setting up an internal legal function and also growth of existing in-house teams through increased risk and compliance legislation within businesses. Where before we would have seen more roles mainly at senior general counsel level, 2015 saw an increase in the number of legal counsel roles at 3-5 years’ PQE level and also some more legal executives being hired in-house. We expect this trend to continue in Northern Ireland throughout 2016. “Belfast is still seen as a top destination for legal services for many large global law firms.” 14 BRIGHTWATER RECRUITMENT SPECIALISTS HUMAN RESOURCES With the economic recovery continuing in 2015, commercial confidence is improving and this looks set to continue into Generalist Human Resources 2016. This has impacted the HR employment market positively NI £ with a significant increase at all levels within both temporary / HR Director 55,000 - 85,000 contract and permanent markets. Senior HR Manager 40,000 - 55,000 HR Manager / Business Partner 35,000 - 50,000 We have seen a significant increase in a number of specialist HR Consultant 35,000 - 50,000 roles including learning & development, global mobility, HR Generalist 23,000 - 33,000 compensation & benefits and talent acquisition. The demand HR Officer / HR Advisor 20,000 - 30,000 for HR officers, generalists and advisors continues across a HR Assistant 18,000 - 21,000 broad range of Northern Irish organisations. HR Graduate / Administrator 16,000 - 19,000 There is a shortage of global mobility and compensation & benefits specialist roles in Northern Ireland and often require an in-depth, bespoke sourcing strategy outside Northern Ireland to attract candidates to the roles. Learning & Development 2015 has seen a change in mindset for businesses to engage Learning & Development Director 50,000 - 70,000 Learning & Development Manager 35,000 - 45,000 Trainer 25,000 - 35,000 Training Officer / Coordinator 20,000 - 28,000 Training Administrator 16,000 - 19,000 more with employees in order to retain their talent and maximise their performance. HR has become much more of a business partnering function in order to drive organisations further through their most valued asset; their people. NI £ Key competencies of successful HR professionals are commercial acumen, stakeholder management and decision making to mitigate risk but also to add value to the organisation. 2016 will see Northern Irish employers focus more on retention of top talent, employee engagement and compensation & benefits. Salary increases are averaging 4%6% but the value of the entire benefits package is becoming more valuable to new recruits and employees. The Northern Irish HR market is competitive. There is strong competition between companies to secure the highest calibre Compensation & Benefits / Recruitment NI £ Compensation & Benefits Manager 55,000 - 65,000 Compensation & Benefits Specialist 40,000 - 45,000 Recruitment Manager 33,000 - 38,000 Talent Acquisition Specialist 24,000 - 28,000 Sourcing Specialist 24,000 - 28,000 Recruitment Specialist 25,000 - 30,000 employees. HR continues to be a popular career with the CIPD qualification continuing to dominate. Where employers are seeking to recruit a HR graduate, those who have completed a Key Specialist Areas placement year are at a distinct advantage. “2016 will see employers focus more on retention of top talent, employee engagement and compensation and benefits.” NI £ Organisational Development Manager 40,000 - 50,000 Industrial / Employee Relations (IR/ER) Manager 35,000 - 45,000 Global Mobility Manager 35,000 - 45,000 Global Mobility Specialist 25,000 - 30,000 BRIGHTWATER RECRUITMENT SPECIALISTS 15 Salary Survey 2016 MARKETING Last year we predicted a continuing rise in job levels across marketing. This has proven to be the case across most areas of marketing, particularly within digital. As the pace of technology increases with customers spending more time online, many more companies are now expanding their marketing teams to include digital specialists. They see the value of being able to interact with customers in real time. The key characteristic of digital marketing is that it is constantly changing. Therefore digital marketeers must be able to adapt and grow along with the new technologies to remain relevant in the sector. We have, however, seen a distinct decrease in the number of communications based roles in 2015 which could be attributed to the fact that these responsibilities are being absorbed by the digital roles. Salaries are still stabilising across the marketing sector so we are not witnessing any considerable increases in salaries. However, employers are looking to make their offerings more attractive with positive changes to their bonus structure and benefits package. Marketing NI £ Marketing Director 40,000 - 60,000 Marketing Manager 30,000 - 50,000 Marketing Executive (5+ years’ exp.) 20,000 - 30,000 Marketing Executive (1-5 years’ exp.) 18,000 - 25,000 Brand Manager (5+ years’ exp.) 35,000 - 50,000 Brand Manager (1-5 years’ exp.) 25,000 - 35,000 Activation / Trade Marketing Manager 30,000 - 50,000 Channel Marketing Manager 30,000 - 50,000 Customer Marketing Manager 30,000 - 50,000 Marketing/Brand Innovation Manager 30,000 - 50,000 Insights Manager 30,000 - 50,000 Product Manager (5+ years’ exp.) 40,000 - 60,000 Product Manager (1-5 years’ exp.) 30,000 - 50,000 Category Manager (5+ years’ exp.) 40,000 - 50,000 Category Manager (1-5 years’ exp.) 30,000 - 40,000 Category Executive 25,000 - 35,000 16 BRIGHTWATER RECRUITMENT SPECIALISTS “Employers are looking to make their offerings more attractive with positive changes to their bonus structure and benefits package.” Communications & Public Relations NI £ PR / Communications Manager 35,000 - 50,000 PR / Communications Executive 20,000 - 30,000 Marketing & Campaign Manager 30,000 - 40,000 Public Affairs Consultant 25,000 - 35,000 Media Advisor / Specialist 25,000 - 40,000 Events & Sponsorship NI £ Events Manager 20,000 - 30,000 Events Executive 16,000 - 25,000 Sponsorship Manager 20,000 - 30,000 Sponsorship Executive 16,000 - 25,000 Fundraising Manager 20,000 - 30,000 Fundraising Executive 16,000 - 25,000 Online / Digital Marketing NI £ Online / Digital Marketing Manager 30,000 - 50,000 Online / Digital Marketing Executive 25,000 - 30,000 e-Commerce Manager 25,000 - 35,000 Digital Content Manager 25,000 - 35,000 Community Manager 25,000 - 30,000 Social Media Manager 25,000 - 35,000 Social Media Executive 20,000 - 25,000 SEO Specialist 18,000 - 25,000 PPC Specialist 18,000 - 25,000 BRIGHTWATER RECRUITMENT SPECIALISTS 17 Salary Survey 2016 ENGINEERING 2015 has been another strong and positive year for companies in the Northern Irish engineering and manufacturing sectors. Managerial According to a report by Northern Ireland Statistics and NI £ Research Agency (NISRA), total sales by manufacturing Managing Director 80,000 - 100,000 companies in Northern Ireland were estimated to be worth Technical Director 60,000 - 70,000 £18.1 billion in 2013/14. This represents an increase of 4.0% General Manager 60,000 - 80,000 over the year in current prices and an increase of 3.2% in Operations Manager 40,000 - 60,000 real terms. This compared to an increase last year of 4.4% in Production Manager 30,000 - 40,000 current prices. Maintenance Manager 35,000 - 50,000 Process Improvement Manager 35,000 - 45,000 This is despite a growing skills shortage across the region NPD Manager 30,000 - 45,000 which needs to be addressed. Across the sector, companies are Technical Manager 30,000 - 45,000 reporting struggles to recruit shop floor staff such as welders NPI Manager 30,000 - 45,000 / fabricators, mechanical and electrical design engineers, Quality Manager 30,000 - 40,000 manufacturing engineers etc. Environmental, Health & Safety Manager 30,000 - 45,000 Project Manager 30,000 - 45,000 As demand for technically skilled staff is growing, so are the Design Manager 30,000 - 40,000 average salaries as companies realise the importance of keeping Service Manager 30,000 - 40,000 hold of their staff. Facilities Manager 30,000 - 40,000 2016 looks to be continuing in the same vein, with demand for products up, salaries on the rise and an increase in skills shortages. Engineering & Technical NI £ Project Engineer 25,000 - 35,000 Process Improvement Engineer 25,000 - 35,000 Process Engineer 25,000 - 35,000 NPI Engineer 25,000 - 35,000 Mechanical Design Engineer 25,000 - 40,000 Electronic / Electrical Design Engineer 25,000 - 40,000 Quality Engineer 20,000 - 35,000 Health & Safety Engineer 20,000 - 35,000 Maintenance Engineer 20,000 - 35,000 Commissioning / Validation Engineer 25,000 - 35,000 Automation / Controls Engineer 30,000 - 40,000 Service Engineer 20,000 - 30,000 Facilities Technician 20,000 - 30,000 NPD Technologist 20,000 - 30,000 QA / QC Technician 15,000 - 25,000 Laboratory Technician 15,000 - 25,000 Draughtsman 20,000 - 30,000 Maintenance Technician 20,000 - 30,000 Test Technician 20,000 - 35,000 “As demand for technically skilled staff is growing, so are the average salaries as companies realise the importance of keeping hold of their staff.” 18 BRIGHTWATER RECRUITMENT SPECIALISTS SUPPLY CHAIN & LOGISTICS After a number of challenging years, there have been signs of a slight upturn in the supply chain & logistics sector. There are encouraging indications that businesses are more willing to invest in new talent, and candidates are more open to considering new opportunities. Logistics in particular has become quite a candidate rich market, however this comes with its own challenges as companies are realising they need to hold on to top talent. The counter offer has become ever more prevalent as companies realise the cost of replacing experienced and successful staff. Pay rises are starting to return with companies realising that they have to bring salaries and benefits in line with the current market or they risk losing their best people. Bonuses have also become more popular in an effort to reward and retain staff and can range anywhere from 2% to 10% of annual salary. The outlook for 2016 is continued growth with more strategic recruitment and succession planning being key to future success. “There are encouraging indications that businesses are more willing to invest in new talent, and candidates are more open to considering new opportunities.” Logistics Supply Chain NI £ NI £ Director of Operations 58,000 - 75,000 Director of Operations 47,000 - 63,000 Head of Supply Chain 40,000 - 70,000 General Manager 31,000 - 52,000 General Manager 30,000 - 60,000 Logistics / Transport Manager 25,000 - 36,500 Operations Manager 32,000 - 47,000 Transport Supervisor 23,000 - 28,500 Materials Manager 30,000 - 45,000 Warehouse Manager 26,000 - 35,000 Commodity Manager 30,000 - 35,000 Warehouse Supervisor 18,500 - 27,000 Procurement Manager 32,000 - 48,000 Logistics Coordinator 16,500 - 22,000 Procurement Specialist 22,000 - 30,000 Freight Forwarder 20,000 - 28,000 Procurement Officer 20,000 - 26,000 Transport Planner 18,000 - 27,000 Inventory Manager 21,000 - 32,000 Inventory Controller / Analyst 15,500 - 20,000 Demand Planner 18,500 - 26,000 Supply Chain Analyst 16,500 - 26,000 Senior Buyer 26,000 - 40,000 Buyer 20,000 - 28,000 Master Scheduler 25,000 - 35,000 Production Planner 19,000 - 25,000 Trading Manager 28,000 - 32,000 BRIGHTWATER RECRUITMENT SPECIALISTS 19 Salary Survey 2016 INFORMATION TECHNOLOGY - PERMANENT The IT sector in Northern Ireland has continued to thrive Northern Irish IT sector with strong signs this will continue throughout 2015 and has remained the most competitive in 2016 in a similar vein. Given the opportunities available, sector in the market. Demand for skills within software IT is an extremely popular career choice and will continue development has continued to be high, seeing existing to attract professionals to add to existing skills availability. challenges to recruit skilled developers including mobile, Meanwhile the continued growth and opportunities offered by iOS, Android, Ruby and web technologies remain. Alongside inward investment and established companies will provide a growth in existing software houses, there have been a number similar level of career prospects across exciting and up to date of primarily US based high tech software start-ups enter the technology arenas. Northern Irish market in 2015. As a result of demand and skills availability within the software sector, salaries have increased in this area. There has been a notable increase in senior specialist technical opportunities Executive such as data scientists, software architects, principal engineers and product architects which offer candidates excellent career prospects combined with previously unseen levels in salary and package. Basic salary however is definitely not the deciding factor for candidates when considering new opportunities: NI £ Chief Technical Officer (CTO) 65,000 - 120,000 Operations Manager 60,000 - 80,000 Head of IT Function 65,000 - 90,000 associated benefits, bonuses, flexible working, location and most importantly technology and career progression are all key considerations. Share options have also been presented to Software Development candidates as part of their package. Challenges to recruit in such a competitive market still exist. Availability of skills, counter-offers, variety of opportunities and multiple offers which are presented to candidates all make it difficult for employers to hire. Companies are therefore investing time and effort in their recruitment strategy to ensure they secure the right candidates. There has been an increase in internal recruiters focused on attracting candidates and partnering with specialist recruitment companies in the market. High demand skills within the software development sector include Java, C#, C++, SQL, Ruby on Rails, Android and iOS across all levels. There has also been an increase in software security related positions open over the last year. Although candidates with three to six years’ experience are most sought after, opportunities exist from graduate level for candidates with strong placement experience in these technologies. In addition there have been a number of initiatives to attract school leavers and graduates into the IT sector through training programmes and conversion courses. Outside of the software sector, infrastructure and technical support have been consistently buoyant. Demand has increased for technology specialists within cloud computing and virtualisation. Experienced third level network engineers, database administrators, UNIX engineers and application support will see a variety of attractive opportunities in Northern Ireland offering salary increments. It has been yet another positive year of growth for the 20 BRIGHTWATER RECRUITMENT SPECIALISTS NI £ Engineering / Development Manager 55,000 - 75,000 Principal Developer / Technical Team Lead 45,000 - 65,000 Software Development Architect 55,000 - 70,000 Solutions Architect 55,000 - 70,000 Oracle Applications Consultant (Technical / Functional) 40,000 - 55,000 C / C++ Developer 28,000 - 48,000 Java Developer 24,000 - 48,000 C# Developer 22,000 - 45,000 .NET Developer 22,000 - 45,000 Web Developer 18,000 - 38,000 Database Developer (Oracle / SQL Server / Sybase) 30,000 - 48,000 Multimedia / Graphic / Web Designer 18,000 - 30,000 Delphi Developer 25,000 - 40,000 User Interface Specialist 25,000 - 45,000 Android Developer 25,000 - 42,000 iOS Developer 25,000 - 42,000 ROR Developer 30,000 - 60,000 UX Designer 25,000 - 45,000 Flash Developers 30,000 - 40,000 Digital Designer 18,000 - 30,000 Systems Analysis ERP Consultancy / Specialist Roles NI £ NI £ Business Systems Analyst / Consultant 28,000 - 50,000 SAP Consultant (Functional / Technical) 32,000 - 55,000 Principal Engineer / Systems Architect 50,000 - 70,000 SAP Basis Consultant 35,000 - 65,000 Business Intelligence Consultant 30,000 - 50,000 Oracle App (Functional / Technical) 35,000 - 60,000 Data Warehouse Consultant 35,000 - 55,000 SAP Analyst Developer 35,000 - 65,000 Data Scientist 45,000 - 75,000 Security / Anti-Fraud IT / Project Management NI £ Programme Manager 55,000 - 85,000 Senior Project Manager 45,000 - 70,000 Project Manager 35,000 - 50,000 Product Manager 40,000 - 60,000 Service Delivery Manager 35,000 - 50,000 Management Consultant 28,000 - 65,000 NI £ IT Security Consultant 35,000 - 50,000 IT Auditor 30,000 - 50,000 IT Security Architect 55,000 - 70,000 Support / Network / Infrastructure NI £ Database Administrator (Oracle / SQL Server / Sybase) 30,000 - 55,000 Unix / Linux Administrator 28,000 - 50,000 Network Systems Administrator 24,000 - 45,000 Network Engineer 24,000 - 45,000 Help Desk Support 16,000 - 27,000 Infrastructure Engineer 24,000 - 45,000 Application Support Consultant 24,000 - 42,000 Virtualisation Engineer 26,000 - 45,000 Infrastructure Manager 35,000 - 50,000 Cisco Engineer 40,000 - 60,000 Technical Architect 55,000 - 70,000 Cloud Engineer 35,000 - 60,000 QA / Technical Writing NI £ QA Manager 45,000 - 60,000 QA Lead 35,000 - 48,000 QA Automation Engineer 24,000 - 38,000 QA Manual Engineer 23,000 - 35,000 Technical Writer 25,000 - 45,000 “Given the opportunities available, IT is an extremely popular career choice.” BRIGHTWATER RECRUITMENT SPECIALISTS 21 Salary Survey 2016 INFORMATION TECHNOLOGY - TEMPORARY & CONTRACT In 2015, the IT contract market in Northern Ireland wasn’t as competitive as in previous years. This is largely due to the Executive increased demand for permanent hires across all sectors within IT. New business and investment within the Northern Irish NI £ Daily Chief Technical Officer (CTO) 500 - 700 Operations Manager 350 - 600 Head of IT Function 400 - 650 market are now more focused on permanent employees, which is extremely encouraging for IT candidates and the Northern Irish market as a whole. Temporary solutions within the IT industry remain reactive and somewhat unpredictable. Software Development Contract opportunities do still remain active within the public sector. Demand tends to be across support and technical areas including business analysis, project management and software development. Within software development, the demand for programming skills includes Java, C#, .NET and mobile technologies. Specialist skills that are sought after within the contract market are security and infrastructure. Some sectors of the technology market have seen massive competition and companies may see challenges in delivery, thus creating opportunities for contractor work usually for a finite duration. Contractor rates across all disciplines in Northern Ireland have become competitive although it can be noted that contract candidates are increasingly open to permanent opportunities. Favourable salaries, attractive rewards and benefits attribute to this. The contract market in 2016 will continue to be reactive. Northern Ireland is becoming more competitive within the technology sector which will create more opportunities for both contract and permanent IT candidates. NI £ Daily Engineering / Development Manager 350 - 500 Principal Developer / Technical Team Lead 350 - 500 Software Development Architect 350 - 500 Solutions Architect 350 - 500 Oracle Applications Consultant (Technical / Functional) 350 - 500 C / C++ Developer 300 - 400 Java Developer 280 - 400 C# Developer 250 - 400 .NET Developer 250 - 400 Web Developer 220 - 350 Database Developer (Oracle / SQL Server / Sybase) 300 - 400 Multimedia / Graphic / Web Designer 150 - 200 Delphi Developer 250 - 300 User Interface Specialist 250 - 350 Android Developer 280 - 450 iOS Developer 280 - 450 ROR Developer 300 - 500 UX Designer 220 - 375 Flash Developers 280 - 450 Digital Designer 150 - 250 Systems Analysis NI £ Daily Business Systems Analyst / Consultant 275 - 425 Principal Engineer / Systems Architect 400 - 500 Business Intelligence Consultant 300 - 400 Data Warehouse Consultant 300 - 450 Data Scientist 350 - 550 The above daily rates are exclusive of employer’s NI, holiday pay, payroll charges and Brightwater’s management fee. 22 BRIGHTWATER RECRUITMENT SPECIALISTS IT / Project Management ERP Consultancy / Specialist NI £ Daily NI £ Daily Programme Manager 400 - 625 SAP Consultant (Functional / Technical) 375 - 500 Senior Project Manager 350 - 450 SAP Basis Consultant 300 - 400 Project Manager 250 - 380 Oracle App (Functional / Technical) 400 - 550 Product Manager 250 - 375 SAP Analyst Developer 300 - 400 Service Delivery Manager 250 - 400 Management Consultant 350 - 550 Security / Anti-Fraud Support / Network / Infrastructure NI £ Daily Database Administrator (Oracle / SQL Server / Sybase) 250 - 350 Unix / Linux Administrator 250 - 325 Network Systems Administrator 200 - 300 Network Engineer 200 - 350 Help Desk Support 100 - 175 Infrastructure Engineer 200 - 350 Application Support Consultant 125 - 200 Virtualisation Engineer 250 - 400 Infrastructure Manager 300 - 450 Cisco Engineer 250 - 400 Technical Architect 350 - 500 Platform Engineer 250 - 400 Cloud Engineer 350 - 550 QA / Technical Writing NI £ Daily QA Manager 250 - 350 QA Lead 220 - 320 QA Automation Engineer 200 - 280 QA Manual Engineer 200 - 280 Technical Writer 150 - 200 NI £ Daily IT Security Consultant 300 - 450 IT Auditor 250 - 350 IT Security Architect 400 - 600 The above daily rates are candidate’s pay and are exclusive of employer’s NI, holiday pay, payroll charges and Brightwater’s management fees. “Some sectors of the technology market have seen massive competition and companies may see challenges in delivery, thus creating opportunities for contractor work usually for a finite duration.” BRIGHTWATER RECRUITMENT SPECIALISTS 23 Director’s Address 2016 The outlook across the island of Ireland is one of increasing positivity for employers and job seekers alike. Positive sentiment and consistent growth have seen the jobs market improve. The pace of recovery does differ between sectors and geographical locations but on the whole, BrightStar has seen a surge in recruitment across most of our divisions. We expect this to continue throughout 2016 as employers now have larger hiring budgets and can afford to expand their teams to manage an ever increasing workload. This growth is due to the increased number of companies coming in supported by foreign direct investment as well as the fact that many SMEs find themselves in a stronger financial position to expand their workforce. Both Ireland and Northern Ireland continue to position themselves as great locations to do business. We have seen a significant rise in the requirement for temporary and contract business support professionals. Permanent recruitment in business support and customer services is also on the increase but while employers may be more flexible in their offerings, they are also more demanding in what they expect in return. We are also seeing far more competition in the sales arena for commercially focused candidates particularly within business development and account management roles. Employers are continuing to focus on their retention policies and understand that the structure of their remuneration packages is incredibly important as is work life balance and career progression. The retail sector’s woes have been well documented in recent years but we are pleased to note that the growth that was witnessed first in 2014 continued on a mild upward trajectory throughout 2015. This positive progress looks set to continue throughout 2016 with e-commerce leading the charge. Salaries here too are changing but only in terms of more incentivised bonuses and improved commission structures. We expect salaries to continue to rise albeit relatively cautiously in 2016 with employers putting more emphasis on incentivised bonus schemes and on improving working environments in order to both recruit and retain key employees. Barbara McGrath Deputy Managing Director Brightwater Group President National Recruitment Federation Salary Survey 2016 BUSINESS SUPPORT - PERMANENT 2015 has seen an increase in business support vacancies across various sectors. This is a result of numerous national and Managerial multinational companies choosing Northern Ireland as a prime NI £ location as well as an increase in new businesses and already Operations Manager 30,000 - 40,000 established companies working to get their head count back to Business Improvement Manager 27,000 - 36,000 pre-recession levels. Project Manager 25,000 - 35,000 Office Manager 22,000 - 30,000 Companies are placing more emphasis on attracting candidates Corporate Services Manager 20,000 - 35,000 with skill sets and sector experience that will be best suited Customer Services Manager 25,000 - 35,000 to their industry and the area of business that the role will support. For this reason, clients’ essential requirements have become more specific in 2015 allowing candidates to push PA & Secretarial the base line of the salary up and create a more competitive market. NI £ Executive Assistant 25,000 - 35,000 Candidates within business support have also become Senior Personal Assistant 25,000 - 30,000 more confident when asking questions regarding benefits Personal Assistant 20,000 - 25,000 and bonuses. This is even evident within contract roles. Team Secretary 16,000 - 20,000 Considering parking, holiday entitlement, personal and Medical Secretary 16,000 - 19,000 company bonuses, health care and insurance is now commonplace. 2016 is set to be a competitive year for business support with Business Support candidates pushing for higher salaries but companies in turn expecting more for their dime. Candidates who update their NI £ Office Manager (5+ years’ exp.) 22,000 - 30,000 Senior Administrator 18,000 - 24,000 Administrator 15,000 - 18,000 Project Administrator 18,000 - 25,000 Sales Administrator 18,000 - 25,000 Senior Receptionist 18,000 - 22,000 Receptionist 16,000 - 20,000 Events Coordinator 17,000 - 19,000 30,000 - 40,000 Office Junior 14,000 - 15,000 Customer Service Manager 25,000 - 35,000 Data Entry 14,000 - 16,000 Customer Services Team Lead 20,000 - 30,000 Customer Service Agent 14,000 - 18,000 Bilingual Customer Service Agent 15,000 - 20,000 Telesales Agent 14,000 - 15,000 skill sets and take a vested interest in their business area will thrive by standing out from the crowd. Customer Service NI £ Call Centre Manager Bid / Tender Support NI £ Legal Support NI £ Practice Manager 30,000 - 40,000 Office Manager 25,000 - 30,000 Legal PA 20,000 - 26,000 Legal Secretary 17,000 - 24,000 Legal Administrator 16,000 - 20,000 Audio Typist 15,000 - 18,000 26 BRIGHTSTAR RECRUITMENT SPECIALISTS Bid / Tender Manager 25,000 - 40,000 Bid / Tender Executive 20,000 - 40,000 Bid / Tender Administrator 18,000 - 22,000 Contracts Administrator 18,000 - 22,000 BUSINESS SUPPORT - TEMPORARY Due to the increase in permanent vacancies in 2015, the temporary sector has seen a slight decrease in candidate Temporary & Contract availability. This has meant a rise in contract roles. Offering NI £ p/h* guaranteed employment for a definite amount of time is Office Manager 11.50 - 15.50 becoming a more successful method of hiring a temporary Project Manager 13.00 - 18.00 employee. Companies are often offering a set bonus for Project Administrator completion of a contract, encouraging candidates to hold off Senior PA / Executive Assistant 13.00 - 18.00 their permanent job search and securing a more dedicated Junior PA / Executive Assistant 8.20 - 12.30 team member. Receptionist (3-5 years’ exp.) 8.20 - 10.20 Senior Administrator 9.25 - 12.30 9.25 - 13.00 Administrator 7.70 - 9.25 Team Secretary 8.20 - 10.20 Medical Secretary 8.20 - 9.70 Legal Secretary 8.20 - 12.30 Legal Administrator 8.20 - 10.20 Audio Typist 7.70 - 9.25 Customer Service Manager 13.00 - 21.00 Customer Service Representative 7.20 - 9.25 Multilingual Customer Service Representative 7.70 - 10.20 Sales Administrator 9.25 - 12.80 Data Entry Administrator 7.20 - 8.20 The above hourly rates are candidate’s pay and are exclusive of employer’s MI, holiday pay, payroll charges and Brightwater’s management fees. “Companies are often offering a set bonus for completion of a contract.” BRIGHTSTAR RECRUITMENT SPECIALISTS 27 Salary Survey 2016 PUBLIC SECTOR With austerity measures continuing, the effect on the public sector has been more significant than ever before and this is General likely to continue in 2016 with efficiency programmes and NI £ amalgamation of services happening across Northern Ireland. Investment & Enterprise Officer 24,000 - 26,000 This has impacted public sector employees significantly, with Programme Support Officer 22,500 - 24,500 morale being fairly low due to uncertainty and fear of the Project Support Officer 24,000 - 26,000 unknown. Volunteer / Membership Development Officer 15,000 - 17,000 Regeneration Manager 23,000 - 25,000 Regeneration Officer 20,000 - 22,000 There has been an increase in some specialist roles within the public sector including economic development and business improvement. 2015 has been exceptionally challenging and in 2016 there are concerns that significant organisational knowledge and experience will disappear with voluntary Environmental severance schemes. NI £ Senior Environmental Health Officer 27,500 - 29,500 Key competencies of successful public sector employees are Environmental Health Officer 30,500 - 32,500 resilience, willingness to adapt to changing circumstances and Building Control Officer 27,000 - 29,000 relationship management. Landscape & Planning Manager 28,000 - 30,000 Landscape & Planning Officer 24,000 - 26,000 Salary freezes could ultimately lead to potential industrial Home Accident Prevention Officer 19,000 - 21,000 action among public sector organisations but with continued Home Safety Officer 19,000 - 21,000 dialogue with management and trade unions, this should reduce the likelihood of this happening. Community & Arts NI £ “In 2016 there are concerns that significant organisational knowledge and experience will disappear with voluntary severance schemes.” 28 BRIGHTSTAR RECRUITMENT SPECIALISTS Community Development Manager 27,000 - 29,000 Community Development Officer 23,000 - 25,000 Community Development Worker 18,000 - 20,000 Arts & Community Coordinator 26,500 - 28,500 Recycling & Education Officer 19,500 - 21,500 Key Specialist Areas NI £ Researcher 23,000 - 25,000 Urban Development Officer 23,000 - 25,000 Antisocial Behaviour Officer 20,000 - 22,000 Economic Development Manager 38,000 - 40,000 Housing Development Manager 34,000 - 36,000 SALES Last year we predicted a continuing rise in job levels across sales. This has proved to be the case, particularly within IT & ICT Sector FMCG. As we enter 2016 we can see that the main candidate shortages will fall in IT sales. With sales professionals coming Sales Manager from IT backgrounds in short supply, we envisage that this will Business Development continue to be a very competitive market. Manager BASE £ OTE £ 50,000 - 70,000 80,000 - 120,000 35,000 - 50,000 60,000 - 80,000 Business Development Employers are investing in their sales departments in a bid to Executive 25,000 - 40,000 50,000 - 80,000 attract the best talent to promote their products and services. Client Services Manager 30,000 - 40,000 40,000 - 50,000 As such, we have seen an increase in basic salaries across most Technical Sales Executive 35,000 - 45,000 60,000 - 80,000 sectors for sales roles. Experienced sales professionals expect Inside Sales / Telesales excellent bonus or commission structures so the emphasis will Team Leader 25,000 - 35,000 35,000 - 45,000 need to be on ensuring that the overall packages are attractive Inside Sales / Telesales including elements such as car, pension, healthcare and other Executive 25,000 - 35,000 35,000 - 45,000 BASE £ OTE £ Commercial Manager 30,000 - 50,000 50,000 - 70,000 Area / Regional Manager 30,000 - 40,000 40,000 - 50,000 Manager 30,000 - 40,000 40,000 - 50,000 Key Account Manager 25,000 - 35,000 35,000 - 45,000 benefits. FMCG Sector National Account Customer Account Manager 25,000 - 35,000 n/a Territory Sales Rep 20,000 - 30,000 30,000 - 40,000 Field Sales Rep 20,000 - 30,000 30,000 - 40,000 Van Sales Rep 18,000 - 25,000 25,000 - 30,000 Merchandiser 15,000 - 20,000 n/a BASE £ OTE £ National Sales Manager 30,000 - 50,000 50,000 - 70,000 Regional Sales Manager 30,000 - 50,000 50,000 - 70,000 Manager 40,000 - 50,000 50,000 - 70,000 Key Account Manager 25,000 - 35,000 35,000 - 45,000 Client Services Manager 30,000 - 40,000 50,000 - 60,000 35,000 - 45,000 45,000 - 60,000 Executive 20,000 - 30,000 30,000 - 40,000 Field Sales Executive 20,000 - 30,000 30,000 - 40,000 18,000 - 25,000 25,000 - 30,000 18,000 - 22,000 25,000 - 30,000 B2B Sector “With sales professionals coming from IT backgrounds in short supply, we envisage that this will continue to be a very competitive market.” Sales & Marketing Business Development Manager Business Development Inside Sales / Telesales Team Leader Inside Sales / Telesales Executive BRIGHTSTAR RECRUITMENT SPECIALISTS 29 Salary Survey 2016 30 BRIGHTWATER RECRUITMENT SPECIALISTS NOTES BRIGHTWATER RECRUITMENT SPECIALISTS 31 BRIGHTWATER RECRUITMENT BELFAST 51-53 Adelaide St., Belfast T. 00 44 28 90 325 325 E. belfast@brightwaterNI.com DUBLIN 36 Merrion Square, Dublin 2 T. 00 353 1 662 1000 E. dublin@brightwater.ie CORK 49 South Mall, Cork T. 00 353 21 422 1000 E. cork@brightwater.ie BRIGHTSTAR RECRUITMENT BELFAST 51-53 Adelaide St., Belfast T. 00 44 28 97 44 7000 E. belfast@brightstar-recruitment.com DUBLIN 36 Merrion Square, Dublin 2 T. 00 353 1 662 0300 E. dublin@brightstar-recruitment.com CORK 49 South Mall, Cork T. 00 353 21 422 4000 E. cork@brightstar-recruitment.com BRIGHTWATER EXECUTIVE BELFAST 51-53 Adelaide St., Belfast T. 00 44 28 90 325 325 E. belfast@brightwaterNI.com DUBLIN 36 Merrion Square, Dublin 2 T. 00 353 1 662 0300 E. dublin@brightwater.ie CORK 49 South Mall, Cork T. 00 353 21 422 1000 E. cork@brightwater.ie