PRODUCT QUALITY REQUIREMENTS
PQR 1020
PAGE 1 OF 10
FEDERAL MANUFACTURING & TECHNOLOGIES
(PQR 1020_J.doc)
SUPPLIER QUALITY PROGRAM, III (U)
CHANGE HISTORY
ISSUE
D
E
F
G
H
J
DESCRIPTION OF CHANGE
CORRECTED CHANGE HISTORY
ADD COUNTERFEIT COMPONENT
SURVEILLANCE
ADD A NOTE TO PURCHASING
SECTION PAGE 3
ADDA NOTE TO PURCHASING
SECTION PAGE 4
UPDATED TO INCLUDE ISO 9001
MODIFIED SECTION 7A
T. D. Monroe
R. L. Clewell
S. C. Davis
R. L. Vanhoose
S. R. Mandl
S. G. Condron
A. C. Toney
D.R. BOONE
D/450 2C36
D/400 2C46
D/450 MD40
D/400 2C36
D/400 2C36
D/418 FK39
D/KF4 K112
SNL 0423
AUTHOR
DATE
S. L. HALTER
T. D. MONROE
10/18/2000
01/26/2009
T. D. MONROE
07/21/2009
T. D. MONROE
08/11/2009
T. D. MONROE
T. D. MONROE
10/23/2009
2/23/2010
D. A. Carey
T. D. Chasteen
B. A. Keefe
B. M. Thompson
M. D. Allen
P. T. Hoopes
G. M. Colletti
D/800 2A42
D/600 OC44
D/891 1C41
D/892 2B37
D/620 OC44
NNSA 1D49
D/620 OC44
PQR 1020
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TABLE OF CONTENTS
1.
PURPOSE ................................................... 3
2.
DEFINITIONS AND REFERENCE DOCUMENTS ....................... 3
3.
ORDER OF PRECEDENCE ....................................... 3
4.
BUYERS QUALITY OVERSIGHT .................................. 4
5.
REQUIREMENTS OF THE SUPPLIER’S QUALITY PROGRAM ............ 4
6.
ISO 9001 REQUIREMENTS ..................................... 7
7.
BUYER SPECIFIC REQUIREMENTS (FOR DISTRIBUTORS ONLY) ....... 8
8.
APPENDICES ................................................ 9
PQR 1020
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1.
PURPOSE
This specification defines the minimum requirements of
Supplier Quality Program III for Suppliers to the Buyer.
Each purchase order specifies the Supplier Quality Program
level required for product on that order. (See Appendix A,
Definitions, Buyer)
This document is owned and used by Honeywell Federal
Manufacturing and Technologies (FM&T). This document is
also used by Sandia National Laboratories (SNL).
2.
DEFINITIONS AND REFERENCE DOCUMENTS
The list of definitions of terms relating to this
specification is included in Appendix A. The list of
documents referred to is included in Appendix B.
3.
ORDER OF PRECEDENCE
The order of precedence of documents that set out the
product requirements imposed upon and agreed to by the
Supplier and which are incorporated in the purchase order
is listed below. All of these items may or may not be
included in any single purchase order.
A. Purchase order
B. Product drawings and specifications, i.e., those
documents that define the requirements for the product to
be furnished
C. Federal, military, industrial or technical society
material/process specifications and standards
D. Product data forms
E. Equipment manufacturers operating procedures
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4.
BUYERS QUALITY OVERSIGHT
A. AUDITS
The Buyer and/or its customer, the National Nuclear
Security Administration (NNSA), reserve the right to
conduct audits to evaluate the degree of compliance with
this specification and the purchase order. This includes
access to the Supplier’s facility, instructions,
procedures, specifications and records as deemed
necessary to conduct such audits. Audit results shall
not relieve the Supplier of the responsibility to supply
conforming product to the Buyer. Disapproval of the
Supplier’s quality program or major portions thereof may
be cause for withholding Buyer acceptance of product
until cause(s), specific corrective action(s) are
reported to the Buyer and approval given for continuation
of product submittal.
B. PROPRIETARY RIGHTS
In cases where the Supplier or the Supplier’s
Subcontractor(s) reserve certain proprietary rights of
controlled documents, hardware, processes, records, etc.,
the Supplier shall submit a written list of such items to
the Buyer. These items will be exempt from Buyer
surveillance as appropriate.
5.
REQUIREMENTS OF THE SUPPLIER’S QUALITY PROGRAM
A. GENERAL
The Supplier’s quality program shall demonstrate
recognition of the Buyer’s requirements in order to
assure conformance of product requirements. In the event
the Supplier operates as a sales office, the product
manufacturer shall also meet the requirements of this
specification and the purchase order. The Buyer reserves
the right to conduct final inspection and/or testing of
the Supplier’s product to assure conformance with the
requirements. Requirements of ISO 9001 Section 4 also
apply.
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B. NON-ISO 9001 REGISTERED SUPPLIERS
1. SURVEYS FOR NON ISO 9001 REGISTERED SUPPLIERS
For Suppliers that are not registered with an
accredited registrar to ISO 9001, International
Organization for Standardization Quality Management
Systems Requirements, an initial survey shall be
conducted by authorized Buyer audit personnel to ISO
9001, 5.A, 5.B, 6 and 7 of this document and the
Buyer’s Purchase Order requirements if available.
2. RECERTIFICATION SURVEYS FOR NON-ISO 9001 REGISTERED
SUPPLIERS
Section 5.B.1 is to be repeated every 3 years for
Suppliers and/or Product Manufacturers that are not
registered with an accredited registrar to ISO 9001.
The Buyer reserves the right to conduct periodic
surveys to determine compliance with these
requirements.
C. ISO 9001 REGISTERED SUPPLIERS
1. SURVEYS FOR ISO 9001 SUPPLIERS
Suppliers and/or Product Manufacturers that are
registered with an accredited registrar to ISO 9001,
and have had the Supplier’s material received by the
Buyer within the last 24 months or forecasted
(determined through the Buyer’s Purchase Order
Management System) to have a Purchase Order with the
Buyer within the next 12 months, will be subjected to
an initial survey. In addition, the Buyer’s
responsible personnel shall verify ISO 9001
registration with an accredited registrar by reviewing
the current Certificate of Registration and verifying
traceability of the Certificate of Registration back
to the accredited registrar. The auditor will also
verify compliance with Sections 5.A, 6 and 7 of this
document and the Buyer’s Purchase Order requirements.
This survey is valid until the expiration of the
Supplier’s ISO 9001 registration.
If it is verified through traceability that the ISO
9001 registration is not with an accredited registrar,
then the Supplier and/or Product Manufacturer is
deemed non ISO 9001 registered, and the requirements
of 5.B.1 and 5.B.2 of this document shall become
effective.
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If ISO 9001 registration with an accredited registrar
is suspended or lapsed, the Supplier shall immediately
notify the Buyer’s contracting representative as to
the suspension or lapse of registration. Upon the
suspension or lapse of the ISO 9001 registration, the
Supplier and/or Product Manufacturer is deemed non-ISO
9001 registered, and the requirements of 5.B.1 and
5.B.2 of this document shall become effective.
In lieu of ISO 9001, the Supplier may be registered
with an accredited registrar to AS9100, Quality
Management Systems – Requirements for Aviation, Space
and Defense Organizations. All other requirements of
this document and the Buyer’s Purchase Order shall
apply..
2. RECERTIFICATION SURVEYS FOR ISO 9001 REGISTERED
SUPPLIERS
Suppliers and/or Product Manufacturers that have
maintained registration with an accredited registrar
to ISO 9001 shall provide on an annual verification of
current registration with an accredited registrar to
ISO 9001. This shall be accomplished by the
Supplier/Product Manufacturer providing a copy of the
current Certificate of Registration to the Buyer’s
responsible personnel. Traceability of the
Certificate of Registration back to the accredited
registrar shall be verified by the Buyer’s responsible
personnel. The Supplier and/or Product Manufacturer
shall have had the Supplier’s material received by the
Buyer within the last 24 months or forecasted
(determined through the Buyer’s Purchase Order
Management System) to have a Purchase Order with the
Buyer within the next 12 months. This shall be
verified by the Buyer’s responsible personnel. For
Suppliers and/or Product Manufacturers that do not
maintain the provisions of this paragraph, the
requirements of 5.B.1 and 5.B.2 of this document shall
become effective. The recertification process is the
same for Supplier registered to AS9100 in lieu of ISO
9001.
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The Buyer reserves the right to conduct periodic
surveys to determine compliance with these
requirements. Reasons for conducting new Buyer
surveys include quality problems with a supplier’s
parts, supplier change of ownership, supplier
relocation, and significant changes to the supplier’s
quality manual.
6.
ISO 9001 REQUIREMENTS
The following current ISO 9001 standard paragraphs shall be
used to determine the non-registered ISO 9001 Supplier’s
compliance with the Buyer’s requirements. In addition,
this document and the Buyer purchase order requirements
shall also be. The surveys shall be conducted by
authorized Buyer audit.
A. Management Responsibility
ISO 9001 Paragraphs 5.1, 5.3, 5.5.1, 5.5.2
B. Quality System
ISO 9001 Paragraphs 4.1, 4.2.1, 4.2.2, 4.2.3, 4.2.4, 7.1
C. Contract Review
ISO 9001 Paragraphs 5.2, 7.2.1, 7.2.2, 7.2.3j and k
D. Document and Data Control
ISO 9001 Paragraphs 4.2.3, 4.2.4
E. Purchasing (Not for Distributors)
ISO 9001 Paragraphs 4.2.4, 7.4.1, 7.4.2, 7.4.3
F. Product Identification and Traceability
ISO 9001 Paragraphs 4.2.3(e), 4.2.4, 7.5.3
G. Inspection and Testing (Manufacturer’s and Value-Added
Distributors only)
ISO Paragraphs 5.2, 7.1(c), 7.2.1(a) (d)
H. Control of Inspection, Measuring and Test Equipment
(Manufacturer’s and Value-Added Distributors only)
ISO 9001 Paragraphs 4.2.4 and 7.6
I. Control of Non-Conforming Product
ISO 9001 Paragraph 8.3
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J. Corrective and Preventive Action
ISO 9001 Paragraphs 8.5, 8.5.1, 8.5.2, 8.5.3
7.
BUYER SPECIFIC REQUIREMENTS (FOR DISTRIBUTORS ONLY)
A. Counterfeit Component Surveillance
The Supplier shall provide a system for the evaluation of
material for possible counterfeit components. This
system shall handle authorized (see Definitions) and nonauthorized material and include the following:
Authorized material:
1. Physical inspection of material to verify that
components have original markings.
2. Verification of origin certification documentation.
Non-authorized material:
1. Physical inspection of each component to verify that
each component has original marking and has not been
salvaged.
2. Supplier shall have a system to notify the buyer when
material is non-authorized prior to order placement.
3. Verification method that the Supplier of component is
an active member of IDEA or ERAI (see Definitions)
with an intern counterfeit detection and prevention
procedure(s).
4. Supplier shall have a documented process to handle
static sensitive products in order to minimize the
chance of static damage and minimize exposure to
moisture.
B. HANDLING, STORAGE, PACKAGING, PRESERVATION AND DELIVERY
The Supplier and/or Product Manufacturer shall have an
established system to handle, store, package and ship
product in a manner that prevents damage, loss or
substitution. The Supplier shall have a documented
procedure for preparing and submitting a signed
certificate of conformance and test data as required by
the purchase order with each shipment of product to the
Buyer. Product certification shall be supported by
quality evidence.
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8.
APPENDICES
A. DEFINITIONS
Authorized and
Non-authorized Material:
Material that can be verified
using documentation from the
original component
manufacturer (OCM). The
supplier of the material must
be on the OCM’s authorized
supplier list. All other
material is considered nonauthorized.
Authorized Distributor:
A supplier that is approved by
the original component
manufacturer.
Broker:
A company that provides
surplus or hard to find parts.
Buyer:
Federal Manufacturing and
Technologies (FM&T) or Sandia
National Laboratories (SNL)
Unauthorized Distributor:
A supplier that is not
identified as approved by the
original component
manufacturer.
Value Added Distributor:
A company that provides
additional processing to a
component per specification or
product quality requirements.
Supplier:
A source of material such as
an Authorized Distributor or
Broker.
IDEA:
Independent Distributors of
Electronics Association, an
association for establishing
and communicating standards
the sale of electronic
components.
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ERAI:
Electronic Resellers
Association International, an
association of resellers
establishing and communicating
standards and data bases for
the resale of electronic
components.
B. LIST OF HONEYWELL/SANDIA REFERENCED DOCUMENTS
ISO 9001, 2000 or later:
International Organization
for Standardization Quality
Management System
Requirements
AS9100, Rev B or later:
Quality Management Systems –
Requirements for Aviation,
Space and Defense
Organizations