Markham House Suites FOR MORE INFORMATION, PLEASE VISIT WWW.MARKHAMHOUSESUITES.COM Markham House Suites and Jackson House Apartments are ideal locations for medical guests, patients, and their families who are visiting or receiving treatment at a nearby hospital. We are located within a direct three to five minute drive of the following medical facilities: Amenities & Conveniences Markham House Suites offers the convenience of location and suite amenities among other special comforts located throughout the property. From our friendly receptionists and helpful service personnel to the comfort of the Adkins Room where you can enjoy a free continental breakfast buffet, newspapers, and TV; we do everything possible to make you feel comfortable. Free shuttle service is available 24 hours a day, seven days a week to the following local medical facilities: University of Arkansas for Medical Sciences (UAMS), which includes: Myeloma Institute for Research and Therapy Donald W. Reynolds Center on Aging Jackson T. Stephens Spine and Neurosciences Institute University Women's Health Center Winthrop P. Rockefeller Cancer Institute Arkansas Children's Hospital Arkansas Heart Hospital Arkansas Renal Systems Baptist Health Medical Center John L. McCLellan Memorial Veterans Hospital St. Vincent's Infirmary Medical Center, which includes: Central Arkansas Radiation Therapy Institute (CARTI) St. Vincent Doctors Hospital Our facility amenities include: All common areas and guest rooms are non-smoking All suites feature fully-equipped kitchens so you can prepare your own meals Fitness center Information taken from the Markham House Suites website: www.markhamhousesuites.com Business center - copier/fax, high-speed Internet access, and a desktop PC Free continental breakfast buffet Complimentary daily newspaper Guest vending area and ice machines Guest laundry (24-hour coin operated self-service) Free Internet access (hard-wire and Wi-Fi) Cribs and rollaways on request Irons and ironing boards on request Bedside toilets and toilet extensions on request Free shuttle service is available 6:30 a.m. - 9:00 p.m. to area restaurants, local attractions, and businesses within a five mile radius. We can help you arrange other transportation services, including airport arrival and departure car service, if requested. FAQ How do I make a reservation? You can make a reservation calling the hotel tollfree 877-467-6560 or 501-666-0161. We accept the following major credit cards: Discover, MasterCard, Visa, and American Express. How do I cancel a reservation? Any cancellations should be made the same way the reservation was made. You may cancel your reservation by calling the hotel toll-free 877-4676560 or 501-666-0161. What is your reservation cancellation policy? We will gladly cancel your reservation without penalty or charge if you notify us by 4:00 p.m. local time the day of arrival. If you do not cancel your reservation within the cancellation window or fail to arrive at the hotel, your credit card will be charged one night's room and tax. May I modify/change my reservation? Yes, you can modify/change a reservation, regardless of how it was made, by calling the hotel toll-free 877-467-6560 or 501-666-0161. How do I find out about direct billing for my company? To receive information regarding Direct Bill accounts, please contact the hotel toll-free 877-4676560 or 501-666-0161. Information taken from the Markham House Suites website: www.markhamhousesuites.com What are your front desk hours? Markham House Suites has front desk hours from 7:00 a.m. - 11:00 p.m., seven days a week. Should you need assistance after hours, a night attendant on the hotel property is available to help you 24 hours a day. Generally, check-in begins at 3:00 p.m., and check-out is at 12:00 p.m. Please arrange for an early or late check-in. What amenities can I expect in a suite? All suites are equipped with microwave, full-size refrigerator, hairdryer, coffee maker with complimentary coffee, desk and ergonomic chair, cable TV with premium movie channels, highspeed Internet access, and two phone lines with voice mail. In addition, the kitchens have cook top ranges, utensils, pots and pans, plates and glasses for four people, and comfortable recliners. Also available upon request is a handicapped-accessible room with roll-in shower. What amenities can I expect in a standard guest room? All standard guest rooms are equipped with a microwave, mini refrigerator, hairdryer, coffee maker with complimentary coffee, desk and ergonomic chair, cable TV with premium movie channels, high-speed Internet access, and two phone lines with voice mail. Also available upon request are four handicapped-accessible rooms with roll-in shower. How many people can a unit accommodate? Depending upon room type, most rooms are designed to accommodate a maximum of four people, or in the two-bedroom suites, a maximum of six people. Is smoking permitted in the hotel or rooms/suites? Smoking rooms are not available. All of the hotel rooms, suites, and common areas are designated non-smoking. What TV channels do you offer? We provide each bedroom and living room area with a 25" TV with premium movie channels. The cable channels include CNN, CNN Headline News, TNT, TBS, ESPN, ESPN2, WGN, The Weather Channel, CNBC, The Golf Channel, Nickelodeon, Cartoon Network, Discovery Channel, History channel, USA, Network, and many others...plus locally broadcast affiliates including ABC, CBS, NBC, FOX, and PBS. What is meant by laundry facilities? Information taken from the Markham House Suites website: www.markhamhousesuites.com The laundry room is equipped with coin operated washers and dryers. The on-site laundry facilities are available 24 hours a day. Do you have a swimming pool or spa? No, we do not. However, War Memorial pool (outdoor and indoor) and Fitness Center are only a short drive away. Do you offer shuttle service to and from the airport? We do not provide our own shuttle service to and from the airport. However, we can arrange for this service at a discounted rate for our guests. Do you have a shuttle service? Yes. Our shuttle goes anywhere within a five mile radius between 7:00 a.m. to 9:00 p.m., seven days a week on demand. What is your payment/deposit policy? Our payment and deposit terms are as follows: nightly guests who secure their payment with a credit card will be charged upon check-out. A deposit is required if you pay in cash. Your deposit is fully refundable at check-out, less adjustments for loss, damage, unpaid charges, and a cleaning fee, if applicable. Weekly guests will be charged one week's room and tax upon arrival. If you choose to stay longer, your guest agreement renews and payment of at least one week's room and tax is due by 11:00 a.m. on the weekly anniversary of your check-in day. Guests checking out early during the first weekly term will be charged the lesser of the (1) weekly rate of (2) the daily rate time the number of nights. Do you offer discounts? Yes. Because of our close proximity to several medical facilities, we provide UAMS staff, medical guests, patients, and their families a discounted rate. FOR MORE INFORMATION, PLEASE VISIT WWW.MARKHAMHOUSESUITES.COM Information taken from the Markham House Suites website: www.markhamhousesuites.com