Markham House Suites

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Markham House Suites
FOR MORE INFORMATION, PLEASE VISIT
WWW.MARKHAMHOUSESUITES.COM
Markham House Suites and Jackson House Apartments are ideal locations for medical guests,
patients, and their families who are visiting or receiving treatment at a nearby hospital. We are
located within a direct three to five minute drive of the following medical facilities:
Amenities & Conveniences
Markham House Suites offers the convenience of location and
suite amenities among other special comforts located
throughout the property. From our friendly receptionists and
helpful service personnel to the comfort of the Adkins Room
where you can enjoy a free continental breakfast buffet,
newspapers, and TV; we do everything possible to make you
feel comfortable.
Free shuttle service is available 24 hours a day, seven days a week to the following local medical
facilities:
University of Arkansas for Medical Sciences (UAMS), which includes:
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Myeloma Institute for Research and Therapy
Donald W. Reynolds Center on Aging
Jackson T. Stephens Spine and Neurosciences Institute
University Women's Health Center
Winthrop P. Rockefeller Cancer Institute
Arkansas Children's Hospital
Arkansas Heart Hospital
Arkansas Renal Systems
Baptist Health Medical Center
John L. McCLellan Memorial Veterans Hospital
St. Vincent's Infirmary Medical Center, which includes:
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Central Arkansas Radiation Therapy Institute (CARTI)
St. Vincent Doctors Hospital
Our facility amenities include:
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All common areas and guest rooms are non-smoking
All suites feature fully-equipped kitchens so you can prepare your own meals
Fitness center
Information taken from the Markham House Suites website: www.markhamhousesuites.com
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Business center - copier/fax, high-speed Internet access, and a desktop PC
Free continental breakfast buffet
Complimentary daily newspaper
Guest vending area and ice machines
Guest laundry (24-hour coin operated self-service)
Free Internet access (hard-wire and Wi-Fi)
Cribs and rollaways on request
Irons and ironing boards on request
Bedside toilets and toilet extensions on request
Free shuttle service is available 6:30 a.m. - 9:00 p.m. to area restaurants, local attractions,
and businesses within a five mile radius. We can help you arrange other transportation
services, including airport arrival and departure car service, if requested.
FAQ
How do I make a reservation?
You can make a reservation calling the hotel tollfree 877-467-6560 or 501-666-0161. We accept
the following major credit cards: Discover,
MasterCard, Visa, and American Express.
How do I cancel a reservation?
Any cancellations should be made the same way
the reservation was made. You may cancel your
reservation by calling the hotel toll-free 877-4676560 or 501-666-0161.
What is your reservation cancellation policy?
We will gladly cancel your reservation without penalty or charge if you notify us by 4:00 p.m.
local time the day of arrival. If you do not cancel your reservation within the cancellation
window or fail to arrive at the hotel, your credit card will be charged one night's room and tax.
May I modify/change my reservation?
Yes, you can modify/change a reservation, regardless of how it was made, by calling the hotel
toll-free 877-467-6560 or 501-666-0161.
How do I find out about direct billing for my company?
To receive information regarding Direct Bill accounts, please contact the hotel toll-free 877-4676560 or 501-666-0161.
Information taken from the Markham House Suites website: www.markhamhousesuites.com
What are your front desk hours?
Markham House Suites has front desk hours from 7:00
a.m. - 11:00 p.m., seven days a week. Should you need
assistance after hours, a night attendant on the hotel
property is available to help you 24 hours a day.
Generally, check-in begins at 3:00 p.m., and check-out
is at 12:00 p.m. Please arrange for an early or late
check-in.
What amenities can I expect in a suite?
All suites are equipped with microwave, full-size refrigerator, hairdryer, coffee maker with
complimentary coffee, desk and ergonomic chair, cable TV with premium movie channels, highspeed Internet access, and two phone lines with voice mail. In addition, the kitchens have cook
top ranges, utensils, pots and pans, plates and glasses for four people, and comfortable recliners.
Also available upon request is a handicapped-accessible room with roll-in shower.
What amenities can I expect in a standard guest room?
All standard guest rooms are equipped with a microwave, mini refrigerator, hairdryer, coffee
maker with complimentary coffee, desk and ergonomic chair, cable TV with premium movie
channels, high-speed Internet access, and two phone lines with voice mail. Also available upon
request are four handicapped-accessible rooms with roll-in shower.
How many people can a unit accommodate?
Depending upon room type, most rooms are designed to accommodate a maximum of four
people, or in the two-bedroom suites, a maximum of six people.
Is smoking permitted in the hotel or rooms/suites?
Smoking rooms are not available. All of the hotel rooms, suites, and common areas are
designated non-smoking.
What TV channels do you offer?
We provide each bedroom and living room area with a 25" TV with premium movie channels.
The cable channels include CNN, CNN Headline News, TNT, TBS, ESPN, ESPN2, WGN, The
Weather Channel, CNBC, The Golf Channel, Nickelodeon, Cartoon Network, Discovery
Channel, History channel, USA, Network, and many others...plus locally broadcast affiliates
including ABC, CBS, NBC, FOX, and PBS.
What is meant by laundry facilities?
Information taken from the Markham House Suites website: www.markhamhousesuites.com
The laundry room is equipped with coin operated washers and
dryers. The on-site laundry facilities are available 24 hours a day.
Do you have a swimming pool or spa?
No, we do not. However, War Memorial pool (outdoor and
indoor) and Fitness Center are only a short drive away.
Do you offer shuttle service to and from the airport?
We do not provide our own shuttle service to and from the
airport. However, we can arrange for this service at a discounted rate for our guests.
Do you have a shuttle service?
Yes. Our shuttle goes anywhere within a five mile radius between 7:00 a.m. to 9:00 p.m., seven
days a week on demand.
What is your payment/deposit policy?
Our payment and deposit terms are as follows: nightly guests who secure their payment with a
credit card will be charged upon check-out. A deposit is required if you pay in cash. Your
deposit is fully refundable at check-out, less adjustments for loss, damage, unpaid charges, and a
cleaning fee, if applicable.
Weekly guests will be charged one week's room and tax upon arrival. If you choose to stay
longer, your guest agreement renews and payment of at least one week's room and tax is due by
11:00 a.m. on the weekly anniversary of your check-in day. Guests checking out early during the
first weekly term will be charged the lesser of the (1) weekly rate of (2) the daily rate time the
number of nights.
Do you offer discounts?
Yes. Because of our close proximity to several medical facilities, we provide UAMS staff,
medical guests, patients, and their families a discounted rate.
FOR MORE INFORMATION, PLEASE VISIT
WWW.MARKHAMHOUSESUITES.COM
Information taken from the Markham House Suites website: www.markhamhousesuites.com
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