Class Rep training: Minutes Expansion Pack October 2015 What we’ll cover this evening.. The minute taker’s role Listening Capturing what’s said Writing up and structuring minutes The weird language of meetings The Minute Taker’s role • In small groups, identify the key tasks of an SSCC minute taker. • What skills will you need to complete these task? THE ROLE OF MINUTE TAKER Meeting Preparation • Organising the meetings • Inviting participants • Producing the agenda (the Chair) It sets clear objectives It provides pre-meeting information It includes all relevant items (Y4->Y1?) It shows the structure and timing of the meeting It shows who is required A possible agenda • What’s right with it? The importance of listening • • • • • • • Stay focused on the speaker Don’t tune out dry-sounding information Try not to evaluate as you are listening Show you are ‘actively’ listening Ask clarifying questions Don’t interrupt Brain Vs Ears Listening exercise • • • • School President Class Rep DoT Lecturer • 1. CAPTURE what was said… Tips for taking notes • Draw up a table plan • Print off an agenda for you to write notes against with big spaces • Record the action to be taken clearly and the date when it’s to be done by Writing up minutes • Take notes during the meeting, write minutes up afterwards • Do it soon! Read – 90% Heard – 80% Seen – 70% Heard and seen – 50% Said – 30% Said and done – 10% What you’re aiming for 1. 2. 3. 4. Background Discussion Decision Action • Whilst being: authentic, complete, concise, free from ambiguity, in the past tense The structure of minutes • Beginning • Middle • End Beginning • Heading • Attendance – – – – Present In attendance (i.e. not a member of the committee) Apologies Absent • Item 1: Previous Minutes • Item 2: Matters arising from the previous minutes Middle • Item 3. Business • Go through in order of the agenda (keep the same numbering) • Make a record of what was said – E.g. a brief outline of the discussion and actions agreed or… – Just a record of the actions [in bold, with initials of who is responsible] End • 4. AOCB • 5. Date of next meeting • Chairperson’s name and date The power of words • How you minute conversations can subtly change how the reader interprets the minutes: • They… • …said, stated, argued, contested, emphasised, reinforced, stressed, urged, declared, mentioned Listening exercise, part 2 • • • • School President Class Rep DoT Lecturer • 2. From your notes, draw up the background, discussion, decision and action for each of the items. Once minutes completed • Distribute quickly: 80:20 rule • File them safely somewhere – paper and electronic? Leadership; managing a team,, speaking to a large audience, planning; building resilience, meetings and minutes, understanding thinking styles, project management how to engage others, assertiveness, presentation skills, positive personal impact; what employers want, valuing diversity, time management, interpersonal communication, followership; learning styles and train the trainer, writing for the web, effective posters, managing change, effective time management; negotiation skills, organisations and strategy, communication; professional conduct, influencing others, assess your English; confidence, motivation and mindset, being enterprising…. PSC Evening lectures (tuesdays @ 5.15pm) Skills sessions (mondays 2-4pm) Online workshops (24/7 when launched)