The Next Generation User Experience for Employees

1804 - The Next Generation User Experience
for Employees and Managers - ESS and MSS
in HR Renewal
Customer
Gertrud Beisel, SAP HCM Product Management
Frank Lentz, PSSHE
June 2014
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Customer
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Consumerization is rapidly redefining enterprise experience
Consumer User Experience is the new
standard for enterprise applications
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Customer
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What Is HR Renewal?
Consumer-grade UX with superior functional depth and integration
Key innovation
1. Efficient navigation - landing page…
2. Consumer-grade look and feel - modern
appearance
3. Introduction of social concepts collaboration, feeds
4. Functional enhancements
Delivery and prerequisites
 Quarterly “In-advance shipments”
 ECC 6.0, Ehp6 prerequisite
 NetWeaver Business Client or Portal
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Customer
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Efficient Navigation
Existing ESS and MSS Home Page
MSS Home Page
Why lanes(chips)-based
landing Page?
 ESS and MSS have different
entry points. With the new
Home Page, it is possible to
have a common entry point.
 ESS and MSS have different
ESS Home Page
UI layout of Home Page. The
new Home Page harmonizes
the look and feel.
 HCM Roles such as PA-OM
Administrator have lanesbased Home Page.
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Customer
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Efficient Navigation
Landing Page as Single Point of Access for HR Roles
HR Professional
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ESS
MSS
Customer
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Efficient Navigation
Redefined navigation helps
to work more efficiently and
effectively
 Single point of access for
employee, manager, and HR
Professional roles
 Quick navigation: everything
within a few clicks
 Fast data entry: entry helps such
as cut, copy, paste, type ahead
 Information organized, prioritized,
better accessible to user
 User friendly capabilities: search,
save as draft
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Customer
7
ESS and MSS Lanes and Applications
in HR Renewal 1.0, FP4
Employee Self-Service on SAP UI5
 Lanes (chips) for:
My Info / My Services / My Learnings / Work Feeds / Search
 Enhanced, SAP UI5 based applications
Employee Profile / Salary Statement / Leave Request / Team
Calendar
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Customer
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ESS Lane: My Info
 My Info lane displays the short profile of the employee
 Employees can launch key applications such as the Leave Request, Salary Statement, Time Sheet and
Organizational View from the lane
 Employees can view their own detailed Employee Profile by clicking the lane header
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Customer
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New Application: Employee Profile
 Provides overview of the information about a specific employee
 Information that is displayed changes based on the scenario in which the application is launched and

the available authorization for the user who views the information.
Employees can use this application to display their own data, and managers can display the profile of
the employees in their team.
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Customer
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New Application: Integrated Workforce Viewer
 User-friendly, Web-based interface
 Improved productivity, engagement, and user
satisfaction
 Extended object information (people view and
organizational view)
 Start process options, also for multiple employees
 Employees can access the workforce viewer via
the My Info lane or via the search results from
the Search lane
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Customer
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New Application: Salary Statement
 Provides employees with a detailed
list of salary statement information
 Employees can print their salary
statements from this application or
they can save them as portable
document format (PDF) files
 Search for any particular salary
statement can be narrowed down by
using the Months slider
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Customer
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New Application: Leave Request
Employees can use this service to request for leave or other absences or attendances.
 The Calendar View displays the Leave, Travel, Trainings, and Birthday/Anniversary information of
the team members
 Employees can also display the Leave quota entitlement information
 If additional approvers are allowed for the leave type, they can be added
 If attachments are allowed for the leave type, end user can upload attachments
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Customer
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ESS Lane: My Services
 Short lane displays the Favorites and Frequently Used employee self-services of an employee
 Expanded view provides employees easy access to all the ESS services.
 Employees can choose to mark a service as Favorite, launch applications, and also search for services
using Search
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Customer
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ESS Lane: My Learnings
 Provides an overview of the course bookings of employees
 Allows to navigate to the detailed services available in the Learning Solution (LSO) application
 Prerequisite is software component LSO FE 607
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Customer
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ESS Lane: Work Feeds
 This lane displays content that is pushed from the
backend system on the various activities the end user
needs to act on, e.g. Time recording, salary statement, or
expiring qualifications.
 Administrators can configure the work feeds and decide if
they can be unsubscribed by the end user.
 End users can act on the work feeds and subscribe/unsubscribe to work feeds.
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Customer
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Search Lane
Easily and intuitive access to the search features from whereever you are
 Look up employee data, orgunits
and positions from one simple
search field
 Access the Search features of the
application from wherever you are
 Easily navigate from Search results
to any executable action or data
look-up
 Use filter to quickly find the right
information
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Customer
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Manager Self-Service on SAP UI5
 Delivered lanes (chips) for:
 Work Feeds / Search lanes with manager specific content
 Approvals / My Team / My Team Services / Work Feeds /
Search / KPI Monitor / My KPIs / My Reports
 Enhanced, SAP UI5 based applications
 Team Calendar / Leave Approval / Employee Profile / Notes
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Customer
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MSS Lane: Approvals
 Displays the workflow-based Leave Approval, CATS Approval , Clock In/Clock Out Approval, and other
approvals available to the manager
 Lane can also be configured to provide an overview of the Web Dynpro ABAP POWL Inbox queries.
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Customer
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MSS Lane: My Team
 Short lane provides managers with view of their team (direct reportees) and easy access to the employee
profile.
 Expanded view launches the Workforce Viewer with
 Extended object information (people and organizational view)
 Start process options for multiple employees
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Customer
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MSS Lane: My Team Services
 Short lane displays the Favorites and Frequently Used services by a manager.
 In the expanded view, managers have easy access to all the services applicable to their entire team. They
can mark services as favorite, launch applications, and also search for services
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Customer
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MSS Lanes: My KPIs, KPI Monitor, and My Reports
HR Analytics for Managers – Powered by HANA
 Better insight into key metrics
 Show real time Key
Performance Indicators (KPIs)
at a glance
 My KPIs lane provides
overview of favorite KPIs in
the manager’s area of
responsibility
 KPI Monitor for KPIs with a
threshold customizing
 My Reports Lane provides the
manager a single point of
entry to start his/her relevant
favorite reports
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Customer
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New Application: Team Calendar
 All date-related information is now available in one unified calendar
 Calendar includes information from Leave, Travel, Learning Solution (trainings booking), Birthdays and
Anniversaries, and Public Holidays. Information can be filtered based on events and employees.
 This application is available both in the Employee and Manager roles
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Customer
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New Application: Employee Profile
 Managers can use this application to get an overview of the information about a specific employee.
 Information that is displayed changes based on the scenario in which the application is launched and the
available authorization for the user who views the information
 Managers can display the profile of the employees in their team
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Customer
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New Application: Employee Profile
Any service for the employee can be started from the Employee Profile.
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Customer
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New Application: Employee Profile
Notes Tab
 Notes tab is available only to managers when viewing the profile of their direct reports.
 Managers can
 Can add tags and attachments to a note
 Can flag a note as Positive or Negative
 Can filter notes by tags and flags
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Customer
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New Application: Leave Approval
1
2
3
1. Overlaps
with other employees displayed upfront
2. Calendar
displays those employees with whom conflict exists, by default
3. Leave
History displays the list of all the leaves applied by the user
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Customer
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Demo
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Customer
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ESS and MSS Lanes and Applications
in HR Renewal 2.0
What’s New in HR Renewal 2.0 Initial Shipment
Substitutions Lane for Managers
The Substitutions lane enables managers to easily view and manage their substitutions, both the
ones they have created themselves and those assigned by other managers.
Short Lane – Quick access to:
Expanded Lane:
 Manage substitution rules
 Substitution overview
 Work overview
 Gives an overview of all managers who have assigned the user as a
substitute
 Provides the substitute with an interactive view of a manager’s team
 Allows the substitute to start applications for the substituting managers
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Customer
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What’s New in HR Renewal 2.0 Initial Shipment
New, SAPUI5 based Timesheet Approval
 Displays an overview of all the pending timesheet approval items
 Option for approval on summarized (timesheet) level or detail level
 Option for mass approval
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Customer
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SAP ERP HCM: Payroll on HANA
Simplify and speed up your payroll process
Reconciliation
Intelligent business rules provide immediate
answers
Role based
Analyze payroll results and directly take
action based on findings
Consumer grade user experience
Beautiful user experience embedded inside
HCM screens
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Customer
33
What’s Next?
HR Renewal 2.0
Planned Innovations
Future Direction
 Enhanced feeds for ESS/MSS
 Dynamic Processing Framework for PA & OM
 Substitution lane for MSS
 Mass processing enhancements to HCM P&F
 Redesigned timesheet approval and
lane (SAPUI5)
 Managers can initiate processes formerly
available to HR administrators only
 Team Calendar enhancements
 Operational and predictive analytics delivered as
Virtual Data Models (VDMs)
 Payroll lane
 Social learning
 HANA Live apps making use of VDMs
 Workforce Viewer enhancements
 Additional lanes and apps for managers, and
employees with consolidated content from SFSF
 Performance improvements for
lanes
 “Fiorify” HR renewal
 Simplified CATS Time Entry UI5
App and Lane
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
 ESS/MSS RDS (version 4)
Customer
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Wrap-Up
Technical Prerequisites
HR Renewal 1.0 FP 4 (EA-HR 607 SP14) is based on the following stack:
 NW 7.03 SP04
 Reuse 731 SP04
– SAP WEB UIF 731
– SAP_BS_FOUNDATION 731
– MDG FOUNDATION 731
 NW UI SP01
–
–
–
–
–
–
–
–
–
SAP NW UI EXT. 1.0 FOR NW 7.03 – Integration Services: Libs
SAP NW UI EXT. 1.0 FOR NW 7.03 – Integration Services: Provider
SAP NETWEAVER GATEWAY 2.0 – Gateway BEP
SAP NW UI EXT INFRA V1.0
SAP UI2 FOUNDATION V1.0
SAP UI2 IMPL. FOR NW 7.00 V1.0
SAP UI2 IMPL. FOR NW 7.01 V1.0
SAP UI2 IMPL. FOR NW 7.02V1.0
SAP UI2 IMPL. FOR NW 7.31 V1.0
Optional:
•
•
•
•
Gateway Server Core NW 703/731 SP04
GW_CORE 200
SAP IW FND 250
SAP WEB UIF 731
For more information, please read Administrator's Guide HR Renewal 1.0, FP4 and Administrator's Guide HR Renewal 2.0 Initial Shipment
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Customer
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SAP Employee and Manager Self-Service rapid-deployment solution
Highlights
Streamline your HR processes
quickly and efficiently
Go live in as little as 9-11
weeks
<Solution/Marketing
graphic>
Solution Details
service.sap.com/rds-ess-mss
The SAP Employee and Manager Self-Service rapid-deployment solution
enables you to quickly and efficiently streamline your HR processes. Leveraging
your Microsoft SharePoint portal, your SAP NetWeaver Portal component or the
SAP NetWeaver Business Client software or, it gives your employees and
managers Web-based access to HR services.
Related Solutions
• Talent management with
SuccessFactors Business
Execution
• Travel management and
Time management with SAP
ERP Human Capital
Management (SAP ERP
HCM) solution
• SAP E-Recruiting rapiddeployment solution
• SAP Personnel
Administration and
Organization Management
rapid-deployment solution
• SAP ERP HCM Integration
to SuccessFactors rapiddeployment solution
Solution Highlights


Key Benefits
Leverage your existing Microsoft SharePoint portal
or SAP NetWeaver portal to provide managers with
a Web-based view of employee information and
access to applications needed to execute and
approve processes.
Enable employees to manage their personal
information and careers. They can, for example,
change personal information, record working time,
submit leave requests, view salary statements, and
manage their careers.
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
V3.606
 Jump-start your HR solution with software that
enables incremental steps toward your ultimate HR
vision
 Improve operational efficiency by automating
processes, enabling HR staff to focus on more
mission-critical initiatives
 Reduce personnel costs with lower administrative
demands on your HR department
 Increase self-sufficiency, giving employees access
to personal information and better support for
collaboration
Customer
37
Where to find more information
Video:
•
HR Solutions from SAP – Simplify Every Role (YouTube, September 2013)
http://www.youtube.com/watch?v=fznpGGEOglE
Blogs:
•
SAP Community Network (SCN) – SAP ERP Human Capital Management (SAP ERP HCM)
http://scn.sap.com/community/erp/hcm
•
Carrie Lande, “Introducing HR Renewal 1.0, Feature Pack 4” (SCN, August 2013)
http://scn.sap.com/docs/DOC-45275
•
Sylvia Strangfeld, “HR Renewal 1.0 Feature Pack 4: Why did SAP introduce an own Workforce Viewer?” (SCN, September
2013)
http://scn.sap.com/community/erp/hcm/blog/2013/09/05/hr-renewal-10-feature-pack-4-why-did-sap-introduce-an-ownworkforce-viewer
•
Gertrud Beisel, “What’s New in MSS HR Renewal 2.0?” (SCN, March 2014)
http://scn.sap.com/community/erp/hcm/blog/2014/03/28/whats-new-in-mss-hr-renewal-20
•
Frans Smolders, “Improve payroll data validation with SAP Payroll control center add-on” (SCN, February 2014)
http://scn.sap.com/community/erp/hcm/blog/2014/02/13/improve-payroll-data-validation-with-sap-payroll-control-center-addon
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Customer
38
Where to find more information
SAP Marketplace, SAP Notes, Help, and RKT
SAP Marketplace details on HR renewal (i.e., general, technical release info, download)
 https://service.sap.com/sap/support/pam?hash=pvnr%3D01200314690900004801%26pt%3Dg%257Cd *
SAP Notes
 1691232 — Installing SAP HR Renewal 1.0 on ERP 6.0 EHP6: https://service.sap.com/sap/support/notes/1691232 *
 1783401 – Including country infotypes in Personnel & Organization –
https://service.sap.com/sap/support/notes/1783401 *
Online help
 SAP Library (http://help.sap.com/ )  SAP Business Suite  SAP ERP Add-ons  HR renewal 1.0  HR renewal
1.0 SPnn (e.g., SP03)
 http://help.sap.com/hr_renewal
 Personnel & Organization:
http://help.sap.com/erp_hcm_ias_2012_02/helpdata/en/af/64445599c14fc49c375de90e618ca9/frameset.htm
Ramp-up Knowledge Transfer materials: http://service.sap.com/okp *  Preview content details & buy  SAP ERP
Human Capital Management  OHCR10 SAP HR Renewal 1.0
* Requires login credentials to the SAP Service Marketplace
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Customer
39
Key points to take away
 SAP plans to keep investing in SAP ERP HCM core on-premise
 HR renewal’s main focus is to provide a consumer-grade user experience
 Navigation, look-and-feel, social concept integration, and functionality are keys to making it
consumer-grade
 HR renewal has been delivered in 6 releases so far, and the journey will continue
 HR renewal is delivered both as an add-on to EHP6 and as part of EHP7
 Know where to find details on HR Renewal
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Customer
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Thank You
Contact information:
Gertrud Beisel
gertrud.beisel@sap.com
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Frank Lentz
flentz@passhe.edu