September 2009 No. U159 HAND DRYER HAND BOOK FOR DEALERS Model: JT-SB116EH-G-UL Nameplate Repair work should be performed by the manufacturer, its service agent or similarly qualified person in order to avoid hazards. Contents 1. Safety precautions ······························································· 3–4 2. Names and functions of components·········································· 4 3. Specifications·············································································· 5 4. Outside dimensions ··································································· 5 5. Electrical wiring diagram····························································· 6 6. Basic circuit diagrams ························································· 7–13 7. Fundamentals of operation ················································· 14–15 8. Troubleshooting ·································································· 16–21 9. How to call ················································································ 22 10. Service inspection list ······························································· 22 11. Overhaul procedure···························································· 23–33 12. Parts catalog······································································· 34–46 1. Safety precautions GPlease read the following items carefully before using this product, and perform the maintenance and repair work of the product correctly and safely. GThe types and levels of the dangers from mishandling this product are categorized and indicated by the signs shown below. Items that may cause death or serious injury if the product is mishandled. Warning Caution for electric shock Turn off the power If it is absolutely necessary to inspect the circuitry while turning on electricity, exercise caution not to touch live parts. (Touching live parts may cause electric shock.) Be sure to turn off the ground fault interrupter and the breaker at the service panel prior to starting repair work. (The charge voltage in the circuitry remains for another minute or so, even after the power is turned off and the LED is unlit; therefore, wait for at least 1 minute before disassembling the product.) Caution for electric shock Modification prohibited (Not turning off the power may cause electric shock.) Never modify the product. (Modifying may cause electric shock, fire, and/or injury.) Use proper parts and tools Use the parts listed in the service parts list of the subject model with appropriate tools when repairing. Prohibited Conduct electric work correctly • Use the designated electric wires, and conduct electric work according to the Electrical Equipment Technical Standard, Internal Wiring Regulation, and Installation Work Guide. • Be sure to check whether the terminals and fixed wiring are securely connected. (Improper connection or installation may cause electric shock or fire.) Implement by always following instructions Implement by always following instructions (Using improper parts and tools may cause electric shock, fire, and/or injury.) Check insulation Upon completing repair work, always measure the insulation resistance. Verify that it is at least 10 MΩ (with a 500V DC insulation resistance tester), and then turn on the power. (Inadequate insulation may cause electric shock.) Scratches and deterioration Implement by always following instructions Implement by always following instructions Be sure to replace scratched and/or deteriorated wiring and lead wires. (They may cause electric shock and/or fire.) Implement by always following instructions Items that may cause injury and/or damage to buildings and/or fixtures if the product is mishandled. Caution Caution for high temperatures Wear gloves Wait until the regenerative heater of heater unit cools down sufficiently before starting inspection or repair. Always wear a pair of gloves during inspection or repair work. (Not wearing gloves may cause injury.) (It may cause burn.) Implement by always following instructions —3— Implement by always following instructions Items to check during repair work • Inspect the condition of the ground. Correct it if improperly grounded. Also, check to see if a ground fault interrupter or an overload protection device is being installed. If not, recommend the dealer to install one. • Check to see whether or not the air filter and the drain tank are installed securely in place. • Do not leave a towel or other object in the hand-drying area. • Never place any object on the main body nor cover it. • Make sure that the product is not being used in any of the following locations: • At elevations above 6,560 ft. (2,000 m). • Where the ambient temperature will fall outside the range of 50 °F (10 °C) to 104 °F (40 °C), or 50 °F (10 °C) to 86 °F (30 °C) if the elevation is over 3,280 ft. (1,000 m). • Where the relative humidity will exceed 5-95%, or where condensation will form due to rapid temperature changes. • Where dust, salt, or metal particle densities are high. • Where corrosive, neutral or reductive gases are present. • Outside or in an area exposed to direct sunlight (or other strong light) or in direct moisture. • Near a bath, shower or a swimming pool. • An area subjected to vibration or pounding, e.g., on trains/vessels. • Next to food, tableware or cooking appliances. • In narrow hallways and behind swinging doors. • Where vandalism is likely to occur. OUpon completing repair work, verify that the product operates properly. Clean the product's main body and surrounding area, and notify the customer of the completion of the repair work. 2. Names and functions of components 1 Open the cover. 2 Heater light Turn the switch on. Hand sensor switch* Inspection light Hand drying area * Before cleaning the unit, turn the switch off. The blower does not turn on while cleaning. 3 Power light Ensure the drain tank and filter Air filter are in place. Drain tank Heater —4— 3. Specifications Model JT-SB116EH-G-UL Rated Voltage (V) 120 Rated Rated Current Frequency (A) (Hz) 60 9.8 Weight Drain Tank (pt) 37lbs (17kg) 1.7 4. Outside dimensions Back Electrical Inlet Electrical Conduit/Tubing 8 3/4” 1/16” (222 mm) (1 mm) 2” (50mm) 9 7/ 16” (240 mm) 10 1/4”(260 mm) 30 5/8” (777 mm) 9 7 /16” (240 mm) 33” (838 mm) 9 1/16” (230 mm) min. 11 3/4” (300 mm) 11 3/4”(300 mm) 13 1/8” (334 mm) 23 5/8” (600 mm) - 26 3/8” (670 mm) 13” (331 mm) 1 3/8” (35mm) min. 9 7/8” (250 mm) 1/2” (16mm) Connector 6”(152 mm) In. (mm) —5— 121˚C(OPEN) 94˚C(OPEN) Thermal Fuse 3 Thermal Fuse 4 HEATER CN7 Low-voltage circuit Line-voltage circuit AIR SPEED CN5 OFF ON CN11 LOW HIGH CN10 CN6 Power LED Heater LED Check LED Blue LED Motor overspeed, step-out. Motor lock. Overcurrent. Overvoltage, undervoltage. Heat sink overheating. Current detection error. Upper sensor error. Lower sensor error. Microcomputer signal error. Microcomputer error. Fuse fusion. Tamper-proof timer. Room thermistor error. Heater error. Malfunction CN12 JT-24S-C Location CN13 CN16 CN15 White CN12 Reactor Thermistor White White BLOWER Thermal Fuse 3 Brown TAB4 White TAB5 Brown TAB2 TAB1 TAB3 Black White White White 120Vac 60Hz L N (WHITE) Blinking (every 0.4 sec) Blinking (every 0.1 sec) White Red White Black Lit Unlit TAB6 TAB7 TAB8 JT-29P CN2 JT-24S-E TERMINAL BLOCK CN18 TAB9 CN1 CN14 Hand Sensor Switch JT-24S-B CN11 JT-24S-A Air filter, Blower, JT-29P or JT-29M. Blower, JT-29P or JT-29M. Blower, JT-29P or JT-29M. Power supply, JT-29P or JT-29M. Air filter, JT-29P or JT-29M. Blower, JT-29P or JT-29M. Sensor window (dirt), JT-24S or JT-29M. Sensor window (dirt), JT-24S or JT-29M. JT-29P or JT-29M. JT-29P or JT-29M. Fuse 1, 2 , 3, Thermal fuse 3, 4 or JT-29P. Continuous operation or Sensor window (dirt). JT-24S-A (room thermistor). Heater, Heater thermistor, Thermal fuse 1 or 2. Troubleshooting Quick Reference Chart Thermostat 200˚C(OPEN) 150˚C(CLOSE) 172˚C(OPEN) 172˚C(OPEN) 250V 20A 250V 20A 250V 5A Thermal Fuse 2 Fuse 1 Fuse 2 Fuse 3 Thermal Fuse 1 CN9 Black JT-29M White Black Fuse 3 MOTOR LOAD 120Vac 6.8A Fuse 1 120Vac 60Hz 9.8A Red Thermal Fuse 1 JT-SB116EH-G-UL Fuse 2 Green Yellow Thermal Fuse 4 Blue —6— Blue HEATER Thermal Fuse 2 Thermostat MODEL 5. Electrical wiring diagram 6. Basic circuit diagrams 6-1 Circuit diagram and check points (1) Main circuit (JT-29) Bus voltage (Being stopped):170V DC (JT-29P: TAB5) Heater power supply (With heater ON): 120V AC (JT-29P: Between TAB3-TAB4) Power supply voltage:120V AC (JT-29P: Between TAB1-TAB2) 15V (JT-29M: CN7 1P) Insulated power supply 0V (JT-29M: CN7 5P) Insulated power supply 5V (JT-29P: CN3 1P) Non-insulated power supply 5V (JT-29M: CN6 1P) Insulated power supply 0V (JT-29P: CN3 3P) Non-insulated power supply Reset input 5V (JT-29P: IC1 11P) Carrier frequency 13.9kHz (JT-29P: IC1 3P) Clock frequency 8MHz (JT-29M: IC2 14P) Reset input 5V (JT-29M: IC2 11P) Clock frequency 8MHz (JT-29P: IC1 14P) —7— —8— (2) Sub circuit (JT-24S) お掃除SW —9— Room thermostat characteristics (JT-29M: CN6 7P) Resistance Temperature CN6 7P Voltage 10°C 20°C 30°C 9.01kΩ 6.13kΩ 4.27kΩ 2.37V 1.90V 1.50V Upper sensor's light receiving signal waveform (JT-29M: CN7 3P) (JT-24S-B: CN14 3P) (Rises when hands are inserted) 100msec (Influence of light emission by the lower sensor) Heater thermostat characteristics (JT-29M: CN9 2P) Temperature Resistance CN9 2P Voltage 150°C 200°C 250°C 29.84kΩ 8.00kΩ 2.72kΩ 3.74V 2.22V 1.07V Lower sensor's light receiving signal waveform (JT-29M: CN7 2P) (JT-24S-B: CN14 2P) (Does not appear when hands are inserted) 100msec FIN overheat detector characteristics (JT-29P: IC1 8P) Temperature PTC Resistance Input Voltage 25°C 70°C 80°C 330Ω or less 1.5kΩ or less 2.2kΩ or more 0.16V or less 0.65V or less 0.90V or more Lower sensor's light emitting signal waveform (JT-29M: CN5 3P) (JT-24S-C: CN15 3P) 100msec — 10 — 6-2 Circuit board diagrams and check points (1) Power circuit board (JT-29P) Bus voltage (Being stopped):170V DC (JT-29P: TAB5) Heater power supply (With heater ON): 120V AC (JT-29P: Between TAB3-TAB4) Clock frequency 8MHz (JT-29P: IC1 14P) 0V (JT-29P: CN3 3P) Non-insulated power supply Power supply voltage:120V AC (JT-29P: Between TAB1-TAB2) 5V (JT-29P: CN3 1P) Non-insulated power supply Carrier frequency 13.9kHz (JT-29P: IC1 3P) Reset input 5V (JT-29P: IC1 11P) If 200V AC is applied to the product, ZNR1 and FUSE3 will be destroyed. (2) Microcomputer circuit board (JT-29M) Clock frequency 8MHz (JT-29M: IC2 14P) 15V (JT-29M: CN10 1P) Insulated power supply Reset input 5V (JT-29M: IC2 11P) 5V (JT-29M: CN11 1P) Insulated power supply 0V (JT-29M: CN11 5P) Insulated power supply — 11 — (3) Indicator circuit board (JT-24S-A) (4) Light receiving circuit board (JT-24S-B) (5) Light emitting circuit board (JT-24S-C) (6)Illumination circuit board (JT-24S-E) (Blue LED) — 12 — Room thermostat characteristics (JT-29M: CN6 7P) Resistance Temperature CN6 7P Voltage 10°C 20°C 30°C 9.01kΩ 6.13kΩ 4.27kΩ 2.37V 1.90V 1.50V Upper sensor's light receiving signal waveform (JT-29M: CN7 3P) (JT-24S-B: CN14 3P) (Rises when hands are inserted) 100msec (Influence of light emission by the lower sensor) Heater thermostat characteristics (JT-29M: CN9 2P) Temperature Resistance CN9 2P Voltage 150°C 200°C 250°C 29.84kΩ 8.00kΩ 2.72kΩ 3.74V 2.22V 1.07V Lower sensor's light receiving signal waveform (JT-29M: CN7 2P) (JT-24S-B: CN14 2P) (Does not appear when hands are inserted) 100msec FIN overheat detector characteristics (JT-29P: IC1 8P) Temperature PTC Resistance Input Voltage 25°C 70°C 80°C 330Ω or less 1.5kΩ or less 2.2kΩ or more 0.16V or less 0.65V or less 0.90V or more Lower sensor's light emitting signal waveform (JT-29M: CN5 3P) (JT-24S-C: CN15 3P) 100msec — 13 — 7. Fundamentals of operation O Description of circuit operation (1) Notes for turning the power switch “ON / OFF” 1 When the breaker at the service panel is turned “ON” and power is supplied to the product, the power light (LED1), blue emblem light (LED4) and illumination lights (LED10, 11) turn on after 1.5 seconds, and the hand dryer becomes ready for operation. • Before the power light turns on, the hand dryer will not operate even if hands are inserted in the hand drying area. In the meantime, the microcomputer of the main unit (IC2) performs the initial settings, including the setting of the hand detection sensor sensitivity, etc. • In order to set the sensitivity of the hand detection sensor correctly, don’t insert hands in the hand drying area until the power light is turned on. (If the sensitivity is set abnormally, by neglecting this note, an error is displayed and the operation stops. In such an occasion, cancel the setting by turning off the hand sensor switch or the breaker.) 2 When the breaker at the service panel is turned “OFF”, the power light, blue emblem light and illumination lights turn off and operation stops. • The circuitry takes about 1 minute to discharge the voltage retained in it. Wait until this discharging time elapses before plugging in or out the connectors, replacing the circuit boards, or doing other maintenance. (2) Hand detection and operation 1 The hand detection sensor is an infrared sensor containing the light emitting sensor (infrared LED), light receiving sensor (photo-diode), etc. and consists of both the upper (front) sensor and the lower (back) sensor. 2 Reflection type upper sensor … This sensor detects the change in the reflected amount of infrared light when hands are inserted. Transmission type lower sensor … This sensor detects that the infrared light is shielded when hands are inserted. 3 When the lower sensor detects hands, the blower motor turns on and the hand dryer starts to operate. 4 Once operation has started, it continues as long as either the upper or lower sensor detects hands. 5 If 1.5 seconds elapse without the upper and lower sensors detecting hands, the blower motor turns off and operation stops. 6 The hand dryer continuously operates for up to 30 seconds. • Once 30 seconds have elapsed, the hand dryer stops operating even if hands are detected. • Since this is a function to override the presence of a foreign object, the operation will resume if hands are pulled out and reinserted. (3) Control of the blower motor 1 A DC brushless motor is used for the blower. This motor has no hole sensor to detect the rotor position, but instead measures the counter electromotive voltage produced by the motor coil to judge the rotor position and the revolving direction so as to drive the motor. 2 Outputs from the motor control microcomputer (IC1) are transmitted via the drive IC (IC3) to control the power step MOSFET (driving transistor) that drives the motor. — 14 — (4) Control of the heater temperature 1 Room thermistor detects the room temperature while the heater thermistor monitors the heater temperature. 2 The room thermistor temperature determines the heater control temperature. (When the room temperature becomes colder, the heater control temperature will become higher, and the hot air temperature is maintained at about 35°C.) 3 Heater turns ON/OFF depending on the heater control temperature, but it does not turn ON in the following occasions. • When the heater switch is turned “OFF” (Heater light is unlit.) • When the room thermistor detection temperature is 35°C or higher (5) Cancellation of the Error display • In the case of an error, eliminate the cause of the error. Then, reset the error display by turning off the hand sensor switch or the breaker. — 15 — 8. Troubleshooting Q Work precautions • When servicing, be sure to recreate the malfunction two or three times before starting repairs. • When servicing, always take care to keep proper footing. • Before starting the service, always unplug the power cord from the outlet, or turn off the ground fault interrupter and the breaker at the service panel when no power cord plug is provided. Sufficient care must be taken to avoid electric shock or injury. • Make sure to connect the power supply wires correctly. • When removing the circuit board, always hold it at both ends and remove carefully so as not to apply force to the surface mounted parts. • When removing a circuit board, take care not to injure any body parts with the sharp edges of the metal sheet. • When removing or inserting the connectors for the circuit board, hold the entire housing section. Never pull on the lead wires. • When circuit board failure is considered to be cause, check closely for any broken section on the copper foil patterns, burning or discoloration of parts. • After replacing a circuit board, make sure to restore the same settings as before the replacement. @ The part names used in the following text correspond to those listed in the parts catalog. Description of the error mode display 〇 〇 Power Heater O: ON O: OFF 〇 〇 Check Blue LED ,: Slow blinking (ON for 0.4 seconds / OFF for 0.4 seconds) @: Fast blinking (ON for 0.1 second / OFF for 0.1 second) Troubles with error display Error Mode Display Cause Power Heater Inspection Blue LED Confirmation of power supply O O O O voltage (No display. No Operation.) Confirmation of power supply voltage on control circuit Check Method and Remedy Confirm that the breaker is turned ON and that 120 V AC is supplied at both ends of the power cord connection on the terminal block. Confirm that 120 V AC is supplied between TAB1 (white) and TAB2 (black) on the power circuit board (JT-29P). OWhen 120 V AC is not supplied to the control circuit, check the following points. With the breaker being turned ON, measure the resistance Blown terminal between the terminal at the thermal fuse connection side of block thermal the terminal block and the lead wire from TAB2 (black) on the fuse power circuit board (JT-29P). Check if the resistance is ∞ Ω or not. If it is ∞ Ω, the thermal fuse is blown. Remove the lead wire from TAB2 (black) on the power circuit board (JT-29P) before measurement. — 16 — Cause Error Mode Display Check Method and Remedy Power Heater Inspection Blue LED OWhen 120 V AC is supplied to the control circuit, check the following points. O O O O Blown current Check if the current fuses (FUSE1, 2, 3) on the power circuit (No display. No Operation.) fuse board (JT-29P) are blown or not. If any voltage higher than 120 V AC is applied by an error during the power supply work or if lightning strikes, FUSE3 (5A) may be blown and ZNR1 may be destroyed. Disconnected Check if CN6 on the microcomputer circuit board (JT-29M) or lead wire CN11 on the indicator circuit board (JT-24S-A) is disconnected. Control circuit malfunction Power Heater Inspection Blue LED Leftover object O or O O O (Tamper prevention timer) Dirty sensor window If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Check for any objects left over and shielding the sensor in the drying area. Dirty window may shield sensor light. Clean the sensor window. Power Heater Inspection Blue LED Blower (assembly) Replace the blower (assembly). malfunction O O O O Control circuit If no error is found after checking the above, replace the (Motor over-revolution, out-of-order errors) malfunction power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Power Heater Inspection Blue LED Blower (assembly) Check if the blower motor is locked or turns smoothly by malfunction hand. O O O Control circuit If no error is found after checking the above, replace the (Motor start error, motor lock) malfunction power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Check for causes of the motor overload. (Too much higher Power Heater Inspection Blue LED Blower motor power supply voltage, any objects disturbing the motor overload O O O O revolution, etc.) (Over-current error) Control circuit If no error is found after checking the above, replace the malfunction Power Heater Inspection Blue LED O O O (Detection of over-voltage, under-voltage) Application of over-voltage power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Check if correct power supply voltage is applied. • Error will occur if the power supply voltage is at about 155 V AC or over. Application of under-voltage Check if correct power supply voltage is applied. • Error will occur if the power supply voltage is at about 70 V AC or under. Control circuit malfunction If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) — 17 — Error Mode Display Cause Check Method and Remedy Power Heater Inspection Blue LED Accumulated dust If the filter is clogged with dust, clean the filter. If the control circuit or electronic parts have high temperature, O O turn OFF the breaker and cool down the parts up to the (FIN overheat error) normal temperature (40°C or under). Control circuit If no error is found after checking the above, replace the malfunction power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M)). Disconnected Check if the motor lead wires (red: TAB7, white: TAB8, black: Power Heater Inspection Blue LED motor lead wire TAB9) on the power circuit board (JT-29P) are disconnected. O O O Blown motor Measure the resistance between the motor lead wires “Red(Current detection circuit error) thermal fuse White” and “Red-Black”. If it is ∞ Ω, replace the blower (assembly). Control circuit malfunction If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Power Heater Inspection Blue LED Sensor is shielded Turn OFF the hand sensor switch, in the state that the within 1 second indicator LEDs are off, and then turn ON the hand sensor O O after turning hand switch again. (Light receiving circuit board sensor switch ON While turning and within 1 second after turning on the hand error) sensor switch, do not insert hands or other objects (for the Occurring at the power ON sensor sensitivity settings). Dirty sensor window Dirty window may shield sensor light. Clean the sensor window. Disconnected lead wire of light receiving circuit board Disconnected light receiving circuit board (panel (back) side) Light receiving circuit board malfunction (panel (back) side) Check if the lead wire of the light receiving circuit board (CN7 or CN14) is disconnected. (CN14 is on the light receiving circuit board (JT-24S-B).) Control circuit malfunction Check the light receiving circuit board (JT-24S-B) for disconnection or displaced mounting position. Visually check for cracks on the circuit board, corroded electronic parts, defective soldering, etc. (If the trouble persists even after the replacement of the control circuit shown as below, replace the light receiving circuit board (JT-24S-B).) If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) — 18 — Error Mode Display Cause Power Heater Inspection Blue LED Sensor is shielded within 1 second O O after turning hand (Light emitting circuit board sensor switch ON error) Occurring at the power ON Turn OFF the hand sensor switch, in the state that the indicator LEDs are off, and then turn ON the hand sensor switch again. While turning and within 1 second after turning on the hand sensor switch, do not insert hands or other objects (for the sensor sensitivity settings). Dirty sensor window Dirty window may shield sensor light. Clean the sensor window. Disconnected lead wire of light emitting circuit board Disconnected light emitting circuit board (panel (front) side) Light emitting circuit board malfunction (panel (front) side) Check if the lead wire of the light emitting circuit board (CN5 or CN15) is disconnected. (CN15 is on the light emitting circuit board (JT-24S-C).) Microcomputer circuit board malfunction Power Heater Inspection Blue LED Control circuit malfunction O O O (Microcomputer signal error) Power Heater Inspection Blue LED Control circuit malfunction O O O (Microcomputer error) Check Method and Remedy Check the light emitting circuit board (JT-24S-C) for disconnection or displaced mounting position. Visually check for cracks on the circuit board, corroded electronic parts, defective soldering, etc. (If the trouble persists even after the replacement of the control circuit shown as below, replace the light emitting circuit board (JT-24S-C).) If no error is found after checking the above, replace the microcomputer circuit board (JT-29M). If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) — 19 — Troubles related to the heater Error Mode Display Cause Power Heater Inspection Blue LED Room thermistor malfunction O O O O (Room thermistor error) Microcomputer circuit board malfunction Power Heater Inspection Blue LED Disconnected heater thermistor O O O lead wire (Heater error) Heater thermistor malfunction Check Method and Remedy Check if the lead wire of the room thermistor on the indictor circuit board (CN12) is disconnected. If it is not disconnected, replace the indicator circuit board (JT-24S-A). If no error is found after checking the above, replace the microcomputer circuit board (JT-29M). Check if the lead wire of the heater thermistor (CN9) is disconnected. (CN9 is on the microcomputer circuit board (JT-29M).) Disconnect the lead wire of the heater thermistor (CN9) from the microcomputer circuit board (JT-29M), and then measure the resistance between pins 2 and 3 at the lead wire side. Normal Value Approx. 150kΩ or over Check the value shown at left while the heater is cold (not higher than 100°C). Note) If the circuit is open due to broken wires, etc., the resistance becomes Ω. ∞ Warm air does not blow Control circuit malfunction If no error is found after checking the above, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Heater switch Check if the heater switch is turned ON. Disconnected heater power supply wire Check if the heater power supply wire (TAB3 or 4) is disconnected. Control circuit malfunction Check if 120 V AC is output at both ends of the heater power supply wire (TAB3 and 4). If not, replace the power circuit board (JT-29P). (If the trouble persists even after the replacement, replace the microcomputer circuit board (JT-29M).) Heater malfunction If no error is found after checking the above, replace the heater. — 20 — Troubles without error display Cause Check Method and Remedy Operation continues after pulling hands out Inappropriate sensor sensitivity (due to inserting hands etc. within 1 second after turning hand sensor switch ON) Air volume does not change Microcomputer circuit board malfunction 1 Turn OFF the hand sensor switch, in the state that the indicator LEDs are off, turn ON the hand sensor switch again. While turning and within 1 second after turning on the hand sensor switch, do not insert hands or other objects (for the sensor sensitivity settings). 2 If the trouble persists even after performing the 1 action (resetting the hand sensor switch), take actions for the light receiving/emitting circuit board errors according to the instruction of troubleshooting (pages 18 and 19). If no error is found after checking the air volume, replace the microcomputer circuit board (JT-29M). Abnormal noise Sucking of foreign Check for any foreign matter sticking to the blower (assembly) vanes. matter Phenomenon Clogged filter Check the filter for clogging with dust, etc. Incorrect wiring Check the motor lead wires of the blower (assembly) (red: TAB7, white: TAB8, black: TAB9) for incorrect connection to the power circuit board (JT-29P). (If they are connected incorrectly, the motor turns in the reverse direction.) — 21 — 9. How to call Phenomenon Cause, Inspection and Remedy Air speed is too low to dry quickly. 1Check if the filter is clogged. 2Isn’t the air speed switch set at the Low position? Water leaks from the product. 1Check if the drain tank is filled up. (Empty the drain tank.) Since the main unit may get flooded with water if the product operates with the drain tank is full, drain water will flow over when it is filled up beyond its capacity. 2Is the drain tank installed properly? ・Operation continues after pulling hands out. ・Operation stops when starting to dry hands 1 The sensor may be shielded due to inserting hands or remaining objects while turning and within 1 second after turning the hand sensor switch ON. 2 Turn OFF the hand sensor switch, in the state that the indicator LEDs are off, and then turn ON the hand sensor switch again. While turning and within 1 second after turning on the hand sensor switch, do not insert hands or other objects (for the sensor sensitivity settings). It takes 1 second after turning on the hand sensor switch to charge the power circuit board (JT-29P). Operation stops in the meantime. Air does not blow immediately after turning on the hand sensor switch and inserting hands. No warm air is blown. Is the heater switch turned ON? Odor from the product 1Check if the drain tank is filled up. (Empty the drain tank.) 2Check the inside of drain tank for any foreign matter. (Remove it.) 3When operating the product initially, burning smell may arise as oil or dust adhered to the heater burns. This is normal. 10. Service inspection list Location Electric wiring Operation Heater Indicator LED Wall installation Inspection Item Are lead wire connectors connected securely? Are all wires connected correctly? Does it operate properly? Isn’t there any abnormal noise, vibration, etc? Is warm air blown? Does every LED and illumination light turn on? Isn’t the product separated too far away from the wall? — 22 — Check Result 11. Overhaul procedure Q Work precautions • Before replacing parts, follow the instructions described in the troubleshooting. • When servicing, always take care to keep proper footing. • Before starting the service, always unplug the power cord from the outlet, or turn off the ground fault interrupter and the breaker at the service panel when no power cord plug is provided. Sufficient care must be taken to avoid electric shock or injury. • Make sure to connect the power supply wires correctly. • After completing repairs, check that the unit operates properly. The part names used in the following text correspond to those listed in the parts catalog. (1) Turn off the power supply. (2) Microcomputer circuit board (JT-29M) 1 Draw out the drain tank, and remove the front panel clamping screws. (Two special screws 4 x 16, indicated by O) 2 Remove the duct cover clamping screw. (One special screw 4 x 16, indicated by O) 3 Disconnect the lead wires. 4 Remove the microcomputer circuit board clamping screws. (Three special PPT screws 4 x 8, indicated by O) Assembly precaution Take care not to pinch the lead wires. (3) Power circuit board (JT-29P) 1 Disconnect the lead wires for the microcomputer circuit board. See (2) 1 to 3. 2 Remove the terminal cover clamping screw, and remove the terminal cover. (One PTT screw 4 x 8, indicated by O) — 23 — 3 Remove the ferrite cores. (Release the two claws for each, indicated by O) Assembly precaution Pass the black and white lead wires, and the board ground wire through the ferrite core. 4 Remove the terminal block fix holder clamping screw. (One PTT screw 4 x 8, indicated by O) Assembly precautions • Hook the claw of the terminal block fix holder on the square hole of the box (reactor) (indicated by • Take care not to pinch the lead wires. ). 5 Remove the ground wire clamping screw. (One PTT screw 4 x 8, indicated by O) 6 Remove the clamping screws for the power circuit board and cord clips. (Four PTT screws 4 x 16, indicated by O) 7 Remove the cord bands (indicated by ). — 24 — 8 Draw out the power circuit board. 9 Remove the board cover (indicated by O). 0 Disconnect the lead wires from the power circuit board, and remove the cord bushes (indicated by O). Assembly precautions • Remove the power circuit board after removal of the terminal cover. • Connect the lead wires as shown in the board cover. (4) Thermal fuse (terminal block) 1 Remove the power circuit board. See (3) 1 to 0. 2 Remove the lead wire clamping screws (indicated by O). 3 Remove the terminal block clamping screws. (Two PPT screws 4 x 20, indicated by ) Assembly precaution Set the marking of the thermal fuse at the center of the terminal block (indicated by O) . — 25 — (5) Blower 1 Remove the power circuit board. See (3) 1 to 0. 2 Remove the drain pipe clamping screw. (One PTT screw 4 x 16, indicated by O) 3 Remove the ground wire clamping screw. (One PTT screw 4 x 8, indicated by O) 4 Remove the blower cover clamping screws. (Four PTT screws 4 x 16, indicated by O) 5 Remove the cord bush (indicated by ). Assembly precaution Insert the cord bush securely in the neck. 6 Remove the blower (assembly). Assembly precautions • Set the blower lead wire at the left side and the ground wire at the right side. (See photograph.) • Replace the packing used in the disassembled section with a new one (indicated by O). • Take care not to twist the packing when installing it. (6) Heater unit 1 Remove the power circuit board. See (3) 1 to 0. 2 Remove the casing clamping screws. (Two special screws 4 x 16, indicated by O) — 26 — 3 Slide and remove the casing. 4 Remove the ground wire clamping screw. (One special PPT screw with spring washer 4 x 8, indicated by O) 5 Remove the back cover clamping screws. (Five special screws 4 x 12, indicated by ) Assembly precautions • When securing the lead wires with cord clips, make sure the wires are not loose in the casing. • Take care not to omit the spring washer when clamping the ground wire. 6 Remove the heater box (indicated by O). 7 Remove the heater plate clamping screw. (One special screw 4 x 8, indicated by O) Assembly precaution Hook the claw of the heater plate on the heater box (indicated by O). — 27 — 8 Remove the heater box clamping screw. (One special screw 4 x 8, indicated by O) Assembly precaution Hook the claw of the heater box on the heater base (indicated by O). 9 Remove the heater base clamping screws. (Three special screws 4 x 8, indicated by O) 0 Remove the thermistor clamping screw. (One special PPT screw 4 x 8, indicated by O) Assembly precautions • Wipe off any old oil compound adhered to the end of thermistor lead wires and the heater. • Apply new oil compound at the mounting hole for thermistor lead wires. • Pack oil compound in the space between the heater and the thermistor. A Remove the thermistor clamping screws. (Two SW-PW · PP screws 3 x 8, indicated by O) B Remove the fuse fix plate clamping screw. (One SW-PW · PP screw 4 x 8, indicated by ) — 28 — Assembly precaution Take care not to omit the fix plate under the thermistor (indicated by O). C Remove the thermal fuse fixing screws. (Two SW-PW · PP screws 4 x 8, indicated by O) Assembly precaution Set the cord clip at the marked position on the thermal fuse lead wire, and then clamp it with the screws. (7) Light emitting circuit board (JT-24S-C) 1 Disconnect the lead wires for the microcomputer circuit board. See (2) 1 to 3. 2 Remove the side panel (left) clamping screw. (One PTT screw 4 x 16, indicated by O) 3 Remove the side panel (right) clamping screw. (One PTT screw 4 x 16, indicated by O) 4 Remove the ground wire clamping screw. (One PTT screw 4 x 8, indicated by O) 5 Remove the panel holder (left) clamping screws. (Four PTT screws 4 x 16, indicated by ,Q) Assembly precaution Start to affix the panel holder from the screw indicated by Q. — 29 — 6 Remove the ground wire clamping screw. (One PTT screw 4 x 8, indicated by O) 7 Remove the panel holder (right) clamping screws. (Four PTT screws 4 x 16, indicated by ,Q) Assembly precaution Start to affix the panel holder from the screw indicated by Q. 8 Remove the exhaust duct clamping screws. (Three PTT screws 4 x 16, indicated by O) 9 Lift the sections indicated by ,and remove the panel (front). Assembly precaution Hook the lead wires on the claw on the panel (front) ( indicated by O). Assembly precautions • Replace the packing used in the disassembled section with a new one (indicated by O). • Take care not to twist the packing when installing it. 0 Remove the board fix plate (front) ( indicated by O). Assembly precaution Take care not to pinch the lead wires with the board fix plate (front). — 30 — A Remove the light emitting circuit board. (Unhook the board from the pair of the claws: indicated by O.) Assembly precaution Secure the light emitting circuit board firmly with the claws. (8) Light receiving circuit board (JT-24S-B) 1 Remove the blower. See (5) 1 to 6. 2 Remove the panel (front). See (7) 2 to 9. 3 Remove the clamping screws from the back. (Eight special screws 4 x 16, indicated by O) Assembly precaution Closely fit the panel (under) and the panel (back) together (indicated by O) before clamping with the screws. 4 Remove the exhaust duct clamping screws. (Two PTT screws 4 x 16, indicated by O) Assembly precaution Take care to install the O ring securely. 5 Remove the panel (under). — 31 — Assembly precaution Confirm that there are no cracks on the panel (under) (indicated by O). 6 Remove the panel (back). Assembly precautions • Replace the packing used in the disassembled section with a new one (indicated by O). • Take care not to twist the packing when installing it. 7 Remove the board fix plate (back) clamping screws. (Two PTT screws 4 x 16, indicated by O) Assembly precautions • Replace the packing used in the disassembled section with a new one (indicated by O). • Take care not to twist the packing when installing it. 8 Remove the light receiving circuit board from the board fix plate (back). (Release the board from the claws at the four places: indicated by O.) Assembly precaution Secure the light receiving circuit board firmly with the claws. Assembly precautions • When setting the light receiving circuit board on the board fix plate (back), confirm the correct mounting direction of the board. (See photograph.) • After installing the circuit board, confirm that the LEDs are not tilting. — 32 — Assembly precaution Run the lead wires within the groove on the side of the base (indicated by O). (9) Switch, indicator circuit board (JT-24S-A), and illumination circuit board (JT-24S-E). 1 Remove the maintenance cover clamping screws. (at the W marks). (Four special screws 4 x 16, indicated by O) 2 Remove the maintenance cover, and then remove the cord band (indicated by O). 3 Remove the tubes (indicated by ). 4 Remove the switch lead wires. 5 Remove the switch by pushing in the direction of the arrow. Assembly precautions • Run the lead wires within the groove of the maintenance cover, and secure them with the tubes. • Take care not to pinch the lead wires. 6 Disconnect the lead wires, and then remove the indicator circuit board and the illumination circuit board from the spacers (indicated by O). When assembling • Assemble the unit in the reverse order of disassembly. • Always make sure that the unit works properly when reassembled. — 33 — 12. Parts catalog Please note the following when using the parts catalog. 1. When ordering parts, always indicate the part number, part name, and the number of parts required. 2. Parts are not always available, and it may take time for you to receive them. 3. There may be specification improvements. 4. Specifications are correct as of September 2009. 5. Parts marked are critical for safety. To maintain safety and performance, always replace these parts with the parts prescribed. 6. The numbers that are circled in the exploded view are the same as the reference number for the part being indicated. Description of screw abbreviations Screw 4 × Screw diameter 16 Length Abbreviation Description PC screw PRC screw PP screw SW · PP screw PPT screw PCT screw PTT screw PT screw SET screw SQ · SET screw P · SET screw PMT screw HS · SET screw P · R · W screw P · C · W screw P · R · C · W screw R · W screw PW · PP screw SW-PW · PP screw Cross recess flat head machine screw Cross recess oval head machine screw Cross recess pan head machine screw Cross recess pan head screw with spring washer Cross recess tapping screw Cross recess flat head tapping screw Cross recess truss head tapping screw Cross recess truss head machine screw Slotted head stop screw Square head stop screw Pan head stop screw Primer truss head screw Hexagon head stop screw Cross recess round wood screw Cross recess flat head wood screw Cross recess round and flat wood screw Slotted round wood screw Cross recess pan head screw with small washer Cross recess pan head machine screw with spring washer and flat washer — 34 — Model No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. JT-SB116EH-G-UL Parts No. Y45 X45 Y45 H00 M45 M45 M45 Y45 Y45 Y45 M45 M45 Y45 Y45 M45 Y45 Y45 M45 M45 Y45 Y45 621 608 621 163 664 664 664 621 621 621 664 664 621 621 664 621 621 664 632 621 621 805 809 809 007 833 173 857 801 824 800 823 820 804 807 174 823 368 824 045 825 370 Name of part Panel(back) Decoration plate Decoration plate PTT screw 4×16 Board fix plate(back) Circuit board Packing Sensor holder Side panel(left) Front panel Panel holder (left) Exhaust duct Panel(front) Board fix plate(front) Circuit board Panel(under) Wiring diagram Panel holder (right) Special screw 4×16 Side panel(right) Decoration plate Q'ty Critical Remarks pcs/unit for safety 1 1 1 31 1 1 1 1 1 1 1 1 1 1 1 1 1 1 5 1 1 35 Power JT-24S-B 3000㎜ JT-24S-C Attention Price 3 2 1 7 8 7 6 5 16 4 15 14 13 7 12 11 21 10 9 4 4 4 4 18 20 17 19 — 36 — JT-SB116EH-G-UL Model No. 31. 32. 33. 34. 35. 36. 37. 38. 39. 40. 41. 42. 43. 44. 45. 46. 47. 48. 49. 50. 51. JT-SB116EH-G-UL Parts No. Y45 M45 X45 H00 M45 Y45 Y45 M45 D41 Y45 M35 H00 M45 M45 Y45 M45 Y45 X45 Y45 Y45 Y45 621 632 608 000 632 621 621 664 233 621 139 312 664 664 621 606 621 608 621 621 621 806 047 802 487 803 817 357 258 018 816 095 007 176 172 819 018 802 803 815 814 813 Name of part Tank cover Special screw 4×16 Support piece (left) PTT screw 4×8 Hook(upper) Switch door Decoration plate Switch Special screw 4×16 Maintenance cover Spacer PTT screw 4×6 Circuit board Circuit board Installation panel Special screw 5×30 Drain tank Support piece (right) Base Fix plate Hook(lower) Q'ty Critical Remarks pcs/unit for safety 1 9 1 7 1 1 1 1 9 1 3 4 1 1 1 6 1 1 1 1 1 37 Switch JT-24S-E JT-24S-A Price 36 37 38 39 40 41 42 4 35 32 43 44 45 46 34 33 32 32 31 32 51 32 50 49 48 47 — 38 — JT-SB116EH-G-UL 8 shows accessory parts. Model No. 61. 62. 63. 64. 65. 66. 67. 68. 69. 70. 71. 72. 73. 74. 75. 76. 77. 78. 79. 80. JT-SB116EH-G-UL Parts No. M45 M45 Y45 X40 D41 Y45 Y45 Y45 M45 D41 Y45 M45 Y45 Y45 M45 M45 H00 H00 Y45 M45 664 680 621 256 023 621 621 621 664 004 621 632 621 621 632 673 000 056 621 664 858 806 803 228 223 225 820 821 045 363 172 046 812 808 229 227 171 075 400 227 Name of part Packing Exhaust duct Drain pipe Cord band Cord clip Cord bush Blower cover Duct cover Special screw PPT 4×8 Cord band Circuit board Special screw 4×50 Air supply duct Blower case O ring Blower stopper PP screw 4×4 Spring washer(4) Blower(assy) Floating rubber Q'ty Critical Remarks pcs/unit for safety 1 1 1 5 2 1 1 1 4 1 1 1 1 1 1 1 1 1 1 1 39 1200㎜ JT-29M Price 61 62 61 4 74 75 76 67 77 61 78 61 66 79 4 65 80 64 63 4 32 73 4 72 19 71 70 69 68 — 40 — JT-SB116EH-G-UL Model No. 91. 92. 93. 94. 95. 96. 97. 98. 99. 100. 101. 102. 103. 104. 105. 106. 107. JT-SB116EH-G-UL Parts No. Y45 H00 Y45 Y45 H00 Y45 M45 M45 M34 M45 H00 Y45 Y45 M45 M45 M45 Y45 621 141 608 621 011 621 649 679 981 673 312 621 611 664 664 632 621 818 005 236 822 008 810 226 227 225 179 007 811 223 825 826 228 171 Name of part Q'ty Critical Remarks pcs/unit for safety Terminal cover PPT screw 4×20 Terminal block Terminal block fix holder PT screw 4×8(BS) Box(reactor) Bush Cord bush Cord bush Reactor PTT screw 4×6 ACL cover Cord clip Board cover Cover Cord bush Circuit board 1 2 1 1 2 1 3 1 1 1 3 1 1 1 1 2 1 41 ML-20-A37-3P JT-29P Price 96 95 94 93 92 34 91 95 99 34 98 101 100 97 101 64 102 106 97 103 104 65 105 106 107 4 — 42 — JT-SB116EH-G-UL Model No. 121. 122. 123. 124. 125. 126. 127. 128. 129. 130. 131. 132. 133. 134. 135. 136. 137. 138. 139. 140. 141. 142. 143. JT-SB116EH-G-UL Parts No. Y45 Y45 Y45 M45 Y45 D40 M34 Y45 H00 Y45 M45 Y45 Y45 M13 Y45 Y45 M45 M45 M45 M45 M45 M45 M34 621 621 621 664 621 038 869 611 000 621 664 621 621 104 621 621 611 664 664 664 640 664 660 829 369 833 843 226 344 018 075 430 830 836 828 831 038 832 827 038 228 842 841 226 840 019 Name of part Casing Decoration plate Side casing Filter Cord clip Cord clip Special screw PTT 4×12 Spring washer(4) PP screw 4×8 Back cover Partition Heater box Heater plate SW-PW・PP screw 3×8 Fix plate Heater SW-PW・PP screw 4×8 Cord clip Fuse fix plate Heater base(right) Cord bush Heater base(left) Special screw 4×8 Q'ty Critical Remarks pcs/unit for safety 1 1 1 1 1 1 5 1 1 1 1 1 1 2 1 1 3 1 1 1 1 1 5 43 Tank Black Price 19 121 122 123 125 126 124 127 128 129 130 127 131 97 132 133 143 134 135 136 137 69 138 137 139 140 143 141 142 143 143 — 44 — JT-SB116EH-G-UL Model No. 151. 152. 153. 154. 155. 156. 157. 158. JT-SB116EH-G-UL Parts No. Y45 Y45 Y45 Y45 Y45 Y45 Y45 Y45 621 621 621 621 621 621 621 621 280 220 826 224 219 222 221 223 Name of part Fuse Lead wire Thermistor Lead wire Lead wire Lead wire Lead wire Lead wire(set) Q'ty Critical Remarks pcs/unit for safety 1 1 1 1 1 1 1 1 45 Main-Power Volume-Display Main-Display1 Main-Light Receiving Main-Light Emitting Price 154 155 156 157 151 152 153 158 46 — 46 — JT-SB116EH-G-UL 8 shows accessory parts. Printed in Japan September, 2009 20 <MEE>