FSA 16/05/12 FSA Board Business Committee Performance & Resources report May 2016 2015/16 Quarter four results and forecast Level 1: Outcomes – Shared responsibility (businesses, FSA, consumers) Level 2: FSA Performance (outputs) Level 3: FSA Efficiency & Resources 1 Level Contents Page 1 Human cases of Foodborne Disease 4 1 Campylobacter in Chicken Retail Survey 5 1 Public awareness, trust and reputation of FSA 6 1 Food Hygiene Ratings Scheme 7 1 Consumer awareness – FHRS 8 1 Shellfish Hygiene 9 1 Meat Food Business Operator compliance with regulations 10 1 Meat Inspection: Contamination identified at final FBO inspection point 11 2 Meat Inspection: Accuracy assessment of FSA team carrying out post-mortem inspection 12 1 Animal Welfare 13 1 Incidents 14 1 Food Allergy and Food Intolerance / Coeliac Disease (annual) 15 2 FSA Change Portfolio 16 2 Level FSA Efficiency & Resources Page 3 Organisational Development 17 3 Resources used: FSA 15/16 Net expenditure (excluding AME) £m and Staffing FTEs 18 3 Analysis of Official Controls and Science, Research & LA Support - FSA Programme spend 19 3 Financial Performance Forecast 20 3 Efficiency – Spending Review Trend 21 3 FSA Estates (annual) 22 3 FSA Sustainability (annual) 23 3 Level 1: Food is safe - Human cases of Foodborne Disease It is the responsibility of people producing and supplying food to ensure it is safe and what it says it is. It’s estimated 1 million people are affected by Foodborne Disease in UK costing the economy c£1bn. Laboratory confirmed human cases in the UK 2000 to 2015 of the four major bacterial pathogens are shown. Only a minority of cases are reported and samples sent for lab analysis. 1,600 70,000 UK lab-confirmed cases UK lab-confirmed cases 80,000 60,000 50,000 40,000 30,000 20,000 10,000 Campylobacter 1,400 1,200 1,000 400 200 Escherichia coli O157 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Year Year 300 UK lab-confirmed cases UK lab-confirmed cases 600 0 0 20,000 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 800 Salmonella 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Year 250 200 150 100 50 Listeria monocytogenes 0 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Year Systems reporting foodborne disease cases generally stabilise 3 months after the end of the reporting period, but, due to changes in reporting systems for foodborne disease in England, the figures are taking longer to stabilise than expected and the 2015 data remains subject to change. The changes to PHEs reporting systems are to improve how , for example, lab reports are summited and removing potential duplication of samples from the same person. Further clarification will be reported in subsequent reports. Source: Public Health England, Public Health Wales, Health Protection Scotland and Public Health Agency for Northern Ireland 4 Level 1: Campylobacter in Chicken Retail Survey The FSA has a multi-year programme of work to promote industry and consumer change to reduce campylobacter. This work includes undertaking a microbiological survey of campylobacter contamination in fresh whole UK produced chilled chickens at retail sale. As a result of the retail survey, several retailers are now taking enhanced action and publicising their intentions. 25 20 % chicken skin samples Over 1000 cfu/g Campylobacter 21.7 1/3 Reduction 15 18.9 2/5 Reduction 14.9 10 10.7 5 0 July-Sept Oct to Dec 2014 2015 The level of Campylobacter contamination on chicken skin is measured in terms of the number of colony forming units per gram of skin (cfu/g). The primary focus of attention is on levels of Campylobacter over 1000 cfu/g. There was a statistically significant reduction in the percentage of chickens (skin samples) with high levels of Campylobacter from 18.9% in Oct-Dec 2014 to 10.7% in Oct-Dec 2015. The prevalence of highly contaminated chickens has been significantly lower than the same time the previous year for both quarters of the current survey. Industry as a whole did not meet the target they had jointly agreed with the FSA to reduce the proportion of whole fresh chicken that were most heavily contaminated with Campylobacter to less than 10%, measured at the end of processing, by the end of 2015. However, the FSA has continued to press retailers and suppliers to meet this target at the earliest subsequent opportunity. 5 Level 1: Public awareness, trust and reputation of FSA 100% Public Awareness of FSA FSA’s Reputation 100 80% 80 60% 60 40% 40 20% 20 0% 0 64.6 Apr-14 72.8 73.2 71.1 Oct-14 Mar-15 Nov/Dec-15 100 80 Trust in the FSA 100% 80% 71.1 62.7 60 I neither trust nor distrust it Net: Trust Net: Distrust 60% 40% 20% 0% Base: All respondents aware of the FSA, W11: England, Northern Ireland and Wales, W1-11: Weighted base (W11: 1354, W1 - W10: 737 - 1507), Unweighted base (W11: 1445 W1 - W9: 758- 1670) 40 20 0 Food Standards Agency (FSA) UK public sector average FSA’s reputation continues to be significantly ahead of the UK public sector average (+8.6, up from +7.5 in the last report) Trust has significantly increased from Nov 2013 – the time of the horsemeat incident. 65% of those aware of the FSA also trust the Agency to do its job – no change from the last report. 6 Level 1: Food is safe - Food Hygiene Ratings Scheme FHRS is operated in partnership with local authorities in England, Northern Ireland and Wales. Ratings range from 5 (‘Very good’) to 0 (‘Urgent improvement necessary’). Ratings visits are carried out by Local Authorities. % of FHRS all countries % of FHRS 5 Ratings 80 100% 1pp increase (to 62.2% since Dec 2015) % of rated businesses 75 80% 60% 70 65 60 55 50 45 40% Mar-16 Dec-15 Sep-15 Jun-15 Mar-15 Dec-14 0.2pp increase (to 93.6% since Dec 2015) 85 England N Ireland Wales 7 Mar-16 Dec-15 Sep-15 Jun-15 Mar-15 80 Dec-14 Percentage point (pp) increases in ‘5 – very good’ and ‘3 or better’ ratings are consistent with increases seen in previous quarters. Sectors with the highest proportion of ‘3 or better’ ratings are Schools / colleges (99.3%) and Hospitals/childcare/caring premises (98.6%). Take-aways continue to have the lowest proportion at 85.2% but this is an improving picture, up 1.6 pp from a level of 83.7% a year ago (March 2015). All other sectors have over 90% of ratings of ‘3 or better’. 90 Sep-14 0 - Urgent improvement necessary Jun-14 • 1 - Major improvement necessary Mar-14 • 2 - Improvement necessary 95 Dec-13 • 3 - Generally satisfactory % of rated businesses 100 4 - Good Sep-14 % of FHRS Ratings 3 and above 0% 5 - Very good Jun-14 20% Mar-14 Dec-13 40 Level 1: Consumer awareness - FHRS % consumers believing / accepting FSA’s messages (overall and not limited to FHRS) Consumer use of FHRS ratings website (food.gov.uk/ratings) 1 100% Millions 0.8 80% 0.6 60% 0.4 40% 0.2 46% 42% 42% Oct-14 Mar-15 Nov/Dec-15 26% 20% 0 Q2 14/15 Q3 14/15 Q4 14/15 Q1 15/16 Unique visits Q2 15/16 Q3 15/16 Q4 15/16 0% Apr-14 Total visits Ways consumers report knowing about the hygiene standards of places they eat at or buy food from (Nov 2010 – Nov 2015) 100% 80% Recognition of FHRS (public attitudes tracker Nov 2015) Proportion of respondents who reported that they had seen or heard of FHRS when shown the name ‘Food Hygiene Rating Scheme’ (up from 34%) 100% 60% 40% 80% 20% 60% 0% Wave 1 Wave 2 Wave 3 Wave 4 Wave 5 Wave 6 Wave 7 Wave 8 Wave 9 Wave 10 Wave 11 (Nov 10) (May (Nov 11) (May (Nov 12) (May (Nov 13) (May (Nov 14) (May (Nov 15) 11) 12) 13) 14) 15) General appearance of premises Hygiene certificate Appearance of staff Hygiene sticker The proportion of respondents who report using hygiene stickers (36%) as a method of knowing about hygiene standards has not changed significantly from the previous wave (35%) but have increased compared with waves 1-8(12-30%). 40% 20% 0% Nov-14 May-15 Nov-15 8 Level 2: Food is safe - Shellfish hygiene Shellfish production areas are classified according to the extent to which shellfish sampled from the area are contaminated with E coli. The classification determines the treatment required before harvested molluscs can be placed on the market. In England and Wales shellfish samples are taken by local authorities and in Northern Ireland by contractor, local authority or the Loughs Agency. Bed closures and prohibitions excl. voluntary closures Bed Classifications 350 300 10 250 8 200 6 150 4 100 50 2 0 0 A B C De A B C De A B C De A B C De As at end of Jun As at end of Sep As at end of Dec As at end of Mar 2015 2015 2015 2016 The charts show the number of shellfish beds in England, Wales and Northern Ireland and corresponding closures or prohibitions of these beds in 2015/16 600 500 April May June July Aug Sept Oct Nov Dec Jan Feb March 2014-15 0 1 8 2 4 2 0 1 0 0 3 0 2015-16 1 1 2 9 3 1 2 10 0 0 0 2 Number of samples analysed 400 - Class A - harvested for direct human consumption - Class B - human consumption after purification / relaying in an approved area / approved heat treatment - Class C - human consumption only after relaying in an approved area for at least two months / by treatment in a purification centre / after approved heat treatment - Declassified beds - sites that are currently not being harvested, but continued to be monitored to allow reclassification if required 300 200 100 0 Phytoplankton (Water) tests Toxin (flesh) tests 9 Microbial (E.coli) tests Level 1: Food is safe – Meat Food Business Operator compliance with regulations It is the responsibility of food business operators to comply with regulations. In addition to routine official controls and inspections, the FSA carries out audits to verify compliance and works with FBOs to identify where improvements are necessary. Where an audit finds that a food business operator is non-compliant with regulations, urgent improvement is necessary. 60 England, Wales & Northern Ireland since Aug 2015 England 900 800 0 20 1 21 2 16 1 22 3 19 3 16 0 18 0 22 No of Establishments 20% Wales increase in establishments achieving ‘Good’ 388 363 357 356 347 0 1 0 1 0 1 0 1 0 2 0 3 37 38 38 38 38 39 36 34 30 16 17 17 18 19 19 21 22 20 0 334 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Northern Ireland 500 60 400 50 300 200 388 392 413 425 431 439 452 461 100 0 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Good Improvement necessary Feb-16 Mar-16 Generally satisfactory Urgent improvement necessary No of Establishments No of Establishments 396 377 0 1 40 10 700 600 50 0 2 40 0 2 0 2 30 14 22 0 0 0 2 3 3 3 15 12 11 11 12 21 23 25 25 24 1 1 14 22 1 0 1 15 20 10 27 0 Aug-15 Sep-15 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 10 Level 1: Food is safe – Meat Inspection Contamination identified at final FBO inspection point Average carcass compliance levels in England and Wales following post-mortem inspection verification checks are used as a measure of how well an FBO's food safety management controls have worked. Where contamination is observed, the FBO has to take rectification before meat may pass into the food chain. Traffic light banding is used to direct FSA inspection resource to those FBO’s who are least compliant. There is no acceptable level of contamination. Average contamination levels recorded by Throughput 100% 10% Targets 8% Cattle 80% 60% Cattle & Sheep/Goats Pigs 2% 0% Q2 Q3 Cattle Q4 Q1 2015/16 Q2 Q3 Sheep/Goats In all NI approved red meat slaughterhouses contamination levels are recorded at final inspection with monitoring and follow up action undertaken by DARD Veterinary Public Health Programme (VPHP). Data is also provided to FSA in NI for discussion and trend analysis on a monthly basis. Contamination levels <6% <10% 10%+ Sheep/Goats <6% <10% 10%+ Pigs <3% 43 39 52 <6% 6%+ 38 14 28 12 29 12 24 123 135 139 140 9 42 6 41 9 44 9 37 112 127 127 123 128 21 12 19 14 13 39 30 44 76 77 67 Q1 Q2 2015/16 Q3 22 54 73 75 79 46 49 35 100% 80% 60% 54 56 61 40% 20% 100 18 73 72 84 34 39 35 19 46 0% 80% Pigs Cattle 50 100% Q4 Pigs Q1 2014/15 61 0% Sheep/Goats 4% 56 40% 20% 6% Contamination level recorded by establishment 60% 34 49 47 58 57 Q1 Q2 2014/15 Q3 Q4 34 40% 20% 57 39 32 80 0% Q4 11 Level 2: Food is safe – Meat Inspection Accuracy assessment of FSA teams carrying out Post-Mortem Inspection An important function for FSA inspectors is to inspect carcasses and offal at post-mortem inspection. At slaughterhouses in England and Wales, as part of our qualitative performance monitoring, the Official Veterinarians (OV) will check a sample of carcasses and offal that have been health marked (or inspected, in the case of poultry). In NI, post mortem inspection is carried out by Official Auxiliaries from DARDs VPHP, accuracy is verified on a daily basis by DARD OVs or Senior Meat Inspectors. 2015/16 Quarter 3 Cattle Sheep/ Goats Pigs Poultry Average carcase accuracy 99.9% 99.9% 99.9% 99.9% Number of carcases checked 43,478 73,235 41,892 970,898 Average offal accuracy 99.9% 99.9% 99.9% - Number of offal checked 43,189 70,330 40,951 - Accuracy recorded by establishment Cattle 100% 11 6 11 7 5 4 5 2 129 141 132 136 143 140 142 135 80% 60% 40% Management guidelines for accuracy of Post Mortem Inspection >98% <98% Sheep / Goats 28 18 16 14 10 11 8 5 107 124 121 123 131 125 133 124 20% 0% 100% 80% 40% Poultry 4 2 1 4 2 2 0 3 1 4 1 2 2 92 94 97 94 91 95 58 61 62 61 60 63 67 60 Q3 Q4 Q1 2015/16 Q2 Q3 Q4 Q1 2014/15 Q2 Q3 Q4 Q1 2015/16 Q2 Q3 11 6 6 88 96 Q1 2014/15 Q2 60% Pigs 20% 0% 12 Q4 Level 1: Food is what it says it is – Animal Welfare The FSA enforces animal welfare legislation at slaughterhouses in England and Wales and reports instances of non-compliance. The data below show the instances categorised as either ‘major’ (i.e. likely to compromise animal welfare but where there is no immediate risk to animals, may lead to a situation that poses a risk to animals) or ‘critical’ (i.e. poses a serious and imminent risk to animal welfare or one where avoidable pain distress or suffering has been caused). Reported non-compliances are followed up by appropriate enforcement action. Q4 Red meat Q4 Poultry (includes cattle, calves, goats, pigs, sheep) (includes broilers, ducks, guinea fowl, hens, turkeys) Number of instances recorded Number of animals slaughtered 53 (31 Major & 22 Critical) 5,330,857 Number of instances recorded Number of establishments recording issues 29 38 (out of 216 Approved) (12 Major & 26 Critical) Operational non-compliances Red Meat Species 30 Number of establishments recording issues 17 226,014,360 (out of 79 Approved) Operational non-compliances Poultry Species 30 25 20 Bleeding 15 Stunning Handling 10 No. of instances 25 20 15 10 Operation 5 Design 5 Critical Major Mar-16 Feb-16 Jan-16 Dec-15 Nov-15 Oct-15 Sep-15 - Mar-16 Feb-16 Jan-16 Dec-15 Nov-15 Mar-16 Feb-16 Jan-16 Dec-15 Nov-15 Oct-15 Sep-15 - Mar-16 Feb-16 Jan-16 Dec-15 Nov-15 Oct-15 Sep-15 Major Oct-15 0 0 Sep-15 No. of instances Number of birds slaughtered Critical In 2016/17 we will be implementing enhanced routine reporting and performance monitoring on animal welfare controls, as part of the Board's commitment to openness. 13 13 Level 1: Food is what it says it is - Incidents An incident is defined by the FSA as: ‘Any event where, based on the information available, there are concerns about actual or suspected threats to the safety or quality of food and feed that could require intervention to protect consumers’ interests.’ Alerts Raised Notifications Received 80 70 400 60 50 300 40 200 30 20 100 10 0 0 Q1 Q2 Q3 2014/15 Q4 Q1 Q2 Q3 2015/16 Q4 Allergy Alerts / PRINs Raised 500 Incident Notifications Received 90 RASFFs Received 50 600 160 45 140 40 120 35 100 30 25 80 20 60 15 RASFFs Raised 100 40 10 20 5 0 0 Q1 Q2 Q3 Q4 Q1 2014/15 Q2 Q3 Q4 2015/16 No of RASFFs Received for Action by UK No of Product Recall Information Notices Raised No of Incident Notifications Received No of Allergy Alerts Raised No of RASFFs Raised Food business operators are required, under Article 19 of European Regulation No. 178/2002, to inform the competent authorities where they have reason to believe that a foodstuff that they have imported, produced, manufactured or distributed is not in compliance with food safety requirements. In the case of the UK, the competent authorities are the Food Standards Agency and the food authorities (local and port health authorities). Food safety information is communicated between the European Commission and Member States using the Rapid Alert for Food and Feed (RASFF) system. 14 Level 1: Food Allergy and Food Intolerance / Coeliac Disease: admissions to hospital Food Allergy Trends in hospital admissions in England, Wales & Northern Ireland Hospital admissions 6000 5000 4000 3000 NI 2000 E&W 1000 0 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 Food Intolerance and Coeliac Disease Trends in hospital admissions in England, Wales & Northern Ireland Hospital admissions 10000 8000 6000 NI 4000 E&W 2000 0 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13 2013-14 2014-15 Source: Health & Social Care Information Centre (HSCIC) website, NHS Wales Informatics Service websites and Department of Health, Social Services & Public Safety Northern Ireland. Data for hospital admissions in Northern Ireland are not yet available for 2014-15. 15 Level 2: FSA Change Portfolio Q4 Programme Q4 Milestones Next steps in FY 16/17 Q1 Campylobacter: Delivery of 2013 refresh of strategy Year 2 Q2 retail survey results published Publication of year 2 Q3 retail survey results Regulating our Future (previously Future Delivery Models): Support capability to sustain delivery of Official Controls The scope for revised programme and undertake Gate A review will be completed in Q1 16/17. Public stakeholder events are now complete and communication and engagement strategy created. Scope will be confirmed at the end of April following the outputs from an initial Discovery phase Our Ways of Working: Creating a vibrant learning organisation that attracts and retains the best staff, each of whom are engaged, highly motivated to deliver, innovative, collaborative, well led, and supported with the right tools Consultation on people offer and physical spaces options Complete review of ‘Give it a Go’ and consultation outputs Completed Financial case developed for full business case The programme is being defined and developed ready for Gate B. The review will be held in May, rather than April. Undertake Gate B review and subject to Portfolio Board approval, move into delivery phase. Science, Evidence and Information Strategy Implementation Delivery confidence (at 26/01/16) GA Unchanged A Unchanged G Unchanged G Unchanged 16 Level 3: Organisational Development Being the best organisation we can be Recruitment Resource: Headcount & turnover Avg campaign duration to offer - FY 15/16 1200 40 24 20 0 Duration to offer Q3 Starters Leavers 200 FY 14/15 Q4 Building capability - Training Leadership & Management (61k) 31% Campaigning (5k) 3% Open Policy Making (2k) 1% Value For Money (£20k) 10% FY 15/16 Note: The high level of leavers in FY 14/15 is due to the FSS transfer, with 142 staff transferring on 31/03/2015. Increasing Diversity & Inclusivity Corporate training spend by capability theme in 15/16 Personal Development (68k) 34% Headcount -300 Q2 Note: Stage 3 and Stage 4 campaigns currently reported together. We aim to differentiate for future reports. Technical Skills (40k) 20% 700 14 9 3 Q1 Total roles Employees Working days 60 Use of Evidence / Collaborating (£2k) 1% Three key priorities for this year have been identified through analysis, and consultation with staff. Progression opportunities for BAME staff Investigating and reducing any bias within the recruitment / interview process Increasing our declaration rates, to gain a better understanding of our employee population These will form the basis of progress reporting in D&I this year. 17 Level 3: Resources used: FSA 15/16 Net expenditure (excluding AME) £m and Staffing FTEs 1,800 £140.0m £127.4m 1,561 FTE inc Contractors 1,600 £120.0m 1,400 £32.1m 514 £100.0m £80.0m 1,200 £95.3m Net expenditure inc Capital exc AME £36.9m £60.0m £18.2m £40.0m External funding (income) for Official Controls All Official Controls net cost inc support Science, Research & Local Authority support 800 590 600 Policy & Devolved £15.2m £20.0m £22.1m - 1,000 400 Corporate Services Westminster Capital inc Depreciation £2.9m 15/16 Net Expenditure Outturn (Provisional) £m 200 168 82 207 Staff Numbers FTEs inc Contractors 18 Level 3: Analysis of Official Controls and Science, Research & LA Support – FSA Programme spend 19 Level 3: Financial Performance G Provisional outturn subject to audit FSA FSA provisional outturn (subject to audit) shows all Government 15/16 limits were met 15/16 Actual £m 15/16 Budget £m Var Var £m % Northern Ireland 8.5 8.8 0.3 3% G Wales 3.3 3.5 0.2 7% G Westminster net RDEL inc Capital exc AME 83.5 84.5 1.1 1% Westminster total incl AME 83.9 94.1 10.2 11% - Programme expenditure 47.7 46.9 (0.8) (2%) - Programme depreciation 0.2 0.3 0.1 35% - Admin expenditure 33.0 34.5 1.6 5% - Admin depreciation 1.8 1.8 - - - Resource AME 0.5 9.6 9.1 95% - Capital DEL 0.9 1.0 0.2 15% Note : Favourable / (Adverse) Northern Ireland and Wales are within limits G G G Westminster is within limits. • Westminster Programme, Admin and Capital expenditure was managed closely within the control limits set by HM Treasury • AME is non-controllable expenditure largely relating to pensions and cannot be switched into other budget categories • Capital is predominantly for IT initiatives and drives depreciation 20 Level 3: Efficiency – Spending Review Trend G FSA (England, Wales & Northern Ireland) Resource DEL (exc Capital & AME) 2010-2020 FSA has maintained ‘Programme’ expenditure on front line delivery. FSA has reduced ‘Admin’ expenditure whilst maintaining the resources dedicated to supporting Science, Research & Local Authority support. Devolved budgets for 17/18 to 19/20 have not been set FSA Westminster Admin (exc Depreciation) net expenditure 2010 - 2016 Reduced ‘Admin’ expenditure delivered through a reduction mainly in IT and Estates expenditure 21 Level 3: Estates – VfM indicators Since 2010/11, we have reduced our total estate from 8197sqm (7156sqm excluding St Magnus House) to 5076sqm, and we have reduced our estate costs from £8.7m to £4.4m. The amount of space we use per person is also decreasing. The Government has a target of 10sqm per FTE by the end of 2015 and 8sqm per FTE by 31 April 18. Size of Estate 8000 8 6000 6 4000 2000 4 2 0 2010/11 2011/12 2012/13 2013/14 Aviation House, London Clarendon Quay, Belfast St Magnus House, Aberdeen 2014/15 0 2015/16 2010/11 Southgate House, Cardiff Foss House, York 14 8 2013/14 2014/15 2015/16 2015/16 Private sector average 2015/16 Government average 14 12 10 Sqm 10 2012/13 16 2015 Target 2018 Target 12 2011/12 Average Sqm per FTE by Location Average Sqm per FTE for Total Estate Sqm Cost of Estate 10 £ Millions Sqm 10000 8 6 6 4 4 2 2 0 0 2013/14 Private Sector 2014/15 Government 2015/16 Food Standards Agency Aviation House, Southgate House, Clarendon Quay, Foss House, York London Cardiff Belfast 2013/14 2014/15 2015/16 22 Level 3: FSA Sustainability Baseline figures were set on the 2009/10 usage. After the 2010 election the Government set targets based on the 2009/10 usage. Revised targets were set by FSA management for 2015/16. Water Consumption 40 35 30 25 20 15 10 5 0 Actual Target 2009/10 Baseline 2013/14 2014/15 m3 Tonnes Waste 9000 8000 7000 6000 5000 4000 3000 2000 1000 0 Sheets (thousands) Paper Consumption 2013/14 2014/15 2015/16 Greenhouse Gas Emissions (CO2e) 5000 2500 4000 2000 3000 1500 Actual Target 1000 Target 2009/10 Baseline 2015/16 2000 Actual Actual 1000 Target 500 0 0 2009/10 Baseline 2013/14 2014/15 2015/16 2009/10 Baseline 2013/14 2014/15 2015/16 Water consumption increased due to a number of contributing factors: over 1000 additional people visited Aviation House in Q3 and maintenance engineers needed to use pressure washers for a significant amount of time to clean cooling units. Although higher than the FSA management targets for 2015/16 we still reduced our water consumption by half and lowered our waste in comparison to the 2009/10 Government baseline 23