Newsletter Switzerland May 2014 http://www.star-alliance.ch Bombardier CRJ900 NextGen aircraft for Adria Airways Adria Airways (Adria) of Ljubljana, Slovenia, Falko Regional Aircraft Limited (Falko), and Bombardier Aerospace announced that Falko has added a Bombardier CRJ900 NextGen aircraft to its portfolio and that the aircraft has been leased to Adria. This acquisition by Falko, a global lessor focused on the regional aircraft sector, resulted from a sale and leaseback agreement with Adria and follows an earlier purchase agreement between Bombardier and Adria for two CRJ900 NextGen aircraft. Falko and Adria have agreed to finance the second CRJ900 NextGen aircraft under a similar sale and leaseback arrangement. “Our Bombardier CRJ900 regional jets are providing excellent cost efficiency, network flexibility and have been very well received by our passengers,” said Mark Anžur, Chief Executive Officer, Adria Airways. “We are very pleased that we have been able to organize the addition of two more CRJ900 NextGen aircraft from Bombardier via sale and leaseback agreements with Falko.” New service on Adria Airways flights – SkyShop Following an in-depth analysis of the competition and trends across the airline industry, Adria Airways, www.adria.si/en/ has decided to introduce an additional service to cater for passengers' comfort and needs: the new SkyShop service offers a high-quality selection of drinks and snacks on most scheduled flights in Economy class. The service will be available from 22 April 2014. Coming soon: Air Canada Concierges at Geneva Airport Air Canada's Concierge Agents offer personalized and dedicated service in 24 major Airports worldwide, in Zurich since 2012, and as of June 16, 2014 also in Geneva. Concierge Agents are easily recognizable with their distinctive black uniform and Concierge identification tags and are conveniently stationed around International Business Class check-in areas, arrival and departure gates and Maple Leaf Lounges. Our Concierge Agents are available to assist International Business Class Passengers and Altitude Super Elite 100K Members with: • • • Travel and airport related matters Special requests, such as hotel or restaurant reservations, special in-flight meals, theatre ticket reservations or any other special needs Additional support if ever travel plans are disrupted. For more information please visit www.aircanada.com/en/travelinfo/airport/concierge.html Air Canada Joins TSA Pre✓™ Effective April 29, 2014, Air Canada is the first non-U.S. airline to join the U.S. Transportation Security Administration’s (TSA) Pre ✓™ program. TSA Pre ✓ allows eligible customers to experience accelerated security screening at most US departure airports, by leaving shoes, belts and lighter jackets on, and not having to remove laptops and liquids from carry-on baggage. In order to experience TSA Pre ✓, customers must provide a Known Traveller Number to Air Canada before or at time of check-in. For more information please click www.aircanada.com/en/travelinfo/before/tsa_precheck.html Newsletter Switzerland May 2014 http://www.star-alliance.ch Air China offers FREE Lounge for Economy Passenger in Beijing Airport Economy class customers travelling with Air China from Europe, USA, Canada and Australia to Beijing and connecting to another international city may use a free lounge in Terminal 3 at Beijing Capital Airport. The connecting time must be more than 4 hours. Shower, non-alcoholic beverages, snacks, internet access is free of charge. Relaxing beds are available upon space availability for a maximum of 4 hours. Services, such as massage, hairdresser, meeting rooms, lunch buffet can be used for a charge. Reservation must be done at least 72 hours before departure at info@airchina.ch. Please provide the following information: • • • • Ticket number Customer email address Customer passport number, expiry date, date of birth, nationality Customer mobile phone number Customer will receive a confirmation-email from service center. (following CA connecting flights do not qualify for this service: 953,153,155,923,175,177,957,905,903,977,945) Lounge name: Location: Telephone: Business Travellers Lounge opposite side of Boarding Gate E10, International Departure level, T3 64532620 Austrian Airlines – Lufthansa Group and your advantages There are so many benefits of flying with the Lufthansa Group. • A global network • Combination of flight plans that offer passengers countless routes on the Lufthansa Group network to all destinations worldwide • Connecting flights to hubs in Zurich, Geneva, Frankfurt, Munich and Vienna • Harmonised tariff combinations of all Austrian Airlines, Brussels Airlines, Lufthansa and SWISS fare products in all traffic areas Newsletter Switzerland May 2014 http://www.star-alliance.ch Brussels Airlines serves meals of Julien Lahire Since April 1st, Brussels Airlines serves dishes prepared by Star Chef Julien Lahire of Le Moulin Hideux to its Business Class guests on long haul flights to the US and Africa. The chef has created a menu based on local ingredients typical of the region Luxembourg. As an ambassador for Belgium, Brussels Airlines has a tradition of supporting Belgian talent and to bring Belgian top quality across the borders of its home country. On board of its flights the airline offers a selection of Belgium’s finest beers and wines, pralines, waffles and also cookies. In order to reinforce its ambassadorship, the airline started the Belgian Star Chefs program to offer its guests a taste of the internationally acclaimed Belgian cuisine. Every season, another Michelin-starred chef from one of the 10 Belgian provinces creates a menu for the Brussels Airlines Business Class using regional products. Lufthansa – introduces new Premium Economy Class Lufthansa is introducing a completely new travel class for the first time in 35 years: The new Premium Economy Class can be booked from mid May onwards and will be available from November 2014, initially on the Boeing 747-8. The new travel class provides greater comfort and enhanced service on long-haul flights. The new seats were especially designed and produced for Lufthansa; they are up to 3 centimetres wider than the normal Economy Class seats and the seat pitch has been increased by 17 centimetres. A centre console between the seats with an own wide armrest for each passenger provides greater privacy as well as approximately 10 centimetres more room at the side. The back rest can be reclined further and the seat pitch is a significantly more spacious 38 inches, or 97 centimetres. As a result, passengers have around one-and-a-half times as much room as in the Economy Class. The head rests can be set to the exact height desired and folded at the sides for added comfort and support. Lufthansa Premium Economy Class is located within the cabin as a clearly identifiable separate compartment between Business and Economy Class. It has a highquality design and contains between 21 and 52 seats, depending on the aircraft type. Installation of the new travel class, which is to be carried out on a gradual basis, subfleet by sub-fleet, will start this autumn and finish in summer 2015. Newsletter Switzerland May 2014 http://www.star-alliance.ch Singapore Airlines to be title sponsor of Formula 1 Singapore Grand Prix Singapore Airlines has signed an agreement with the Formula One Group to be the Title Sponsor of the FORMULA 1 SINGAPORE GRAND PRIX. This year’s event will be named the 2014 FORMULA 1 SINGAPORE AIRLINES SINGAPORE GRAND PRIX and will take place from 19 to 21 September at the Marina Bay Street Circuit. “We are thrilled to be taking up the title sponsorship of one of the most exciting races on the F1® calendar, and we are especially pleased to be doing so in the lead-up to Singapore’s 50th birthday next year,” said Singapore Airlines CEO, Mr Goh Choon Phong. SWISS becomes the world’s first certificated “allergy-minded” airline SWISS has teamed up with the European Centre for Allergy Research Foundation (ECARF) to offer its guests an even more individualized service product that is particularly geared to travellers with allergies. The new product, which will be introduced from the beginning of May onwards, will see lactose- and gluten- free food and beverage alternatives (such as lactose-free coffee cream and a lactose-free version of the popular SWISS chocolate bar) offered as standard on all SWISS flights. Depending on the length of the flight, SWISS guests with allergies or other intolerances may further request special snacks (candy bars, yoghurt or cakes) that pay due and full regard to their condition. Alternative dairy and bread products will also be available in all SWISS Lounges in Switzerland. And, as at present, allergy sufferers will be able to order special meals tailored to their needs in all seating classes on long-haul services and in Business Class within Europe up to 24 hours before their scheduled departure. SWISS is making allergy-friendly modifications to its cabins, too. First and Business Class passengers will now be offered pillows stuffed with synthetic materials as an alternative to the down-filled version. SWISS is also ceasing its use in the cabin of decorative flowers and air fresheners that might cause nose and throat irritations; and the on-board toilets will now feature soaps that are particularly gentle on the skin. SWISS is the first airline in the world to meet the ECARF criteria for ‘allergy-friendly’ airlines. As a result, SWISS can now place the ECARF seal of approval on its service product range. Newsletter Switzerland May 2014 http://www.star-alliance.ch Thai Airways - double daily to Jakarta Due to the increased demand for additional seats, Thai Airways is adding a second frequency for the sector Bangkok – Jakarta – Bangkok. As of July 10th 2014 is this sector being served double daily on an A330-300 Type of Aircraft in a 2 class configuration. This additional operation has also a positive impact on the Zurich flight. The transit time in Bangkok for passenger to/from Jakarta will be minimized. TG433 daily TG434 daily TG435 daily TG436 daily BKK-CGK CGK-BKK BKK-CGK CGK-BKK departure 08:00 arrival 11:35 departure 12:35 arrival 16:05 departure 14:25 arrival 18:00 departure 19:00 arrival 22:30 NEW NEW United Airlines offer new daily nonstop service Houston-Munich United Airlines launched on a news daily nonstop service between its Houston hub at George Bush Intercontinental Airport and Munich, linking the fourth-largest city in the U.S. with the capital of Bavaria and offering Houston-area travelers access to dozens of additional cities in Europe, India and the Middle East. United will operate the service with Boeing 767-400 aircraft with 242 seats – 39 in United BusinessFirst and 203 in United Economy, including 70 Economy Plus extra-legroom seats. Flight 104 departs Bush Intercontinental daily at 16:10 p.m. and arrives at Munich's Franz Joseph Strauss International Airport at 9:50 a.m. the next day. On the return, flight 105 will depart Munich at 9:30 a.m. and arrive in Houston at 14:20 p.m. the same day. The new Munich flights complement the daily nonstop service between Houston and Frankfurt that both United and its joint-venture partner Lufthansa offer today. United is the leading U.S. carrier to Germany, operating year-round nonstop flights to five German cities from hubs in Chicago, Houston, New York, San Francisco and Washington