DEQUEST® for Industrial and Institutional applications Dequest® for Industrial and Institutional applications Table of contents 4 1 4.1 Hard surface cleaners 1 Introduction: Cleaning & disinfection in Industrial and Institutional applications 4.2 Institutional dish washing The Italmatch Chemicals S.p.A. DEQUEST® business Introduction: Cleaning & disinfection in Industrial and Institutional applications Formulation guide 4.3 Industrial bottle washing 4.4 Process equipment cleaning More than 40 years ago, DEQUEST® pioneered the 1.1.3 Functional properties of DEQUEST® 2 DEQUEST® range includes phosphonates and inulin derivatives. 1.1.1 Definition 1.1.2 Formulations ingredients key requirements. development of phosphonate based antiscalants. products in I&I applications 4.5Disinfectants Properties of DEQUEST® products 4.6 Vehicle wash choice for scale prevention, dispersion, bleach 4.7 Metal treatment chemicals in various applications for many years. Recently, 5Handling DEQUEST® line up in order to offer a biodegradable 2.1DEQUEST® chemistry DEQUEST® phosphonates have been the product of stabilization, chelation and metal corrosion inhibition 2.1.1 DEQUEST® phosphonates 2.1.2 DEQUEST® PB 2.1.3 The DEQUEST® FS 0500 line for I&I cleaners 3DEQUEST in I&I applications 6 carboxymethyl inulin has been added to the scale inhibitor/dispersant derived from natural Quality of DEQUEST products ® source (chicory root). ® 3.1 Hard surface cleaners 3.1.1 Formulation types 3.1.2 Product highlights 3.2 Institutional dish washing 3.3 Industrial bottle washing DEQUEST® phosphonates are highly stable organic chelating and scale control agents which form stable soluble complexes with metal ions. They prevent water hardness ions (Ca++ and Mg++) and other trace metal ions from hindering the efficacy of cleaning agents. On top of their protecting role, phosphonates participate to the cleaning process by loosening and dispersing the dirt. Of special interest is the capability of phosphonates to prevent scale deposit while formulated at low level. This ability to 3.4 Process equipment cleaning control scale formation at sub-stoichiometric level is known as threshold scale inhibition. 3.5Disinfectants Unlike aminocarboxylate and polycarboxylate chelants, 3.5.1 Alkaline disinfectants selected phosphonates have the ability to protect 3.5.2 Acidic disinfectants bleach from decomposition by trace metal ions. 3.5.3 Neutral disinfectants 3.5.4 Oxidizing disinfectants 3.6 Vehicle wash 3.7 Metal treatment chemicals Disinfection reduces the amount of micro-organisms to a level compatible with the Industrial & Institutional operations. The targets for disinfecting processes are typically: offers a unique set of ingredients for I&I products. 1.1 Cleaning and disinfection and corrosion of the equipments. On the other hand, 5 log reductions for the bacteria, 4 log reductions for the yeasts, 3 log reductions for the bacterial spores. The cleaning and disinfecting process are driven by four elements: temperature, time, mechanical force and physicochemistry. Nowadays, cleaning process is more and more driven by Ecosavings (energy and water consumption reduction). Green wave is in the air and focus is placed on maximum CO2 savings during the process. Accordingly, low energy cleaning is favored and the physico-chemistry contribution needs to be increased in order to compensate for the lower temperature, shorter contact time and reduced mechanical strength. DEQUEST® products are powerful ingredients to boost cleaner efficacy and close the gap arising from these stressed cleaning conditions. 1.1.2 – Formulations Ingredients Key Requirements. Formulations ingredients are selected to deliver at the end of the cleaning process the expected key requirements: • High cleaning performances: efficient removal of soils and fats, microbiological control, easy rinse… • Formulation compatibility: solubility, stability and non interference with other components • Improved operations: foam regulation, control of corrosion, short contact time … • Cost competitive raw materials: high efficiency at low dosage 1.1 – Cleaning and Disinfection • Safe handling and easy application: automated feeding equipment, minimization of the number of steps… 1.1.1 – Definition The purpose of the operation is to clean and disinfect whatever soft or hard surfaces (fabrics, dishes, floors, tiles, pipes tanks…). On one hand, Cleaning eliminates soils 2 present upon surfaces while avoiding deposit formation 3 Dequest® for Industrial and Institutional applications 1.1.3 – Functional properties of DEQUEST® products in I&I applications Italmatch Chemicals S.p.A. DEQUEST ® Phosphonates, DEQUEST PB and DEQUEST FS products are offering a ® ® broad range of functional performances which make them perfectly suited for Industrial and Institutional cleaning formulations. DEQUEST® phosphonates improve the effectiveness of cleaning agents in a number of different applications, particularly diary, brewery and food processing equipment Functional properties Scale prevention and removal Threshold scale inhibition Chelation of hardness ions Dispersion of soil and particles Anti-redeposition Anti-filming Bleach and sanitizers stabilization Chelation of transition metals (Fe3+, Cu2+, Zn2+) Oxidation resistant stabilizer cleaning. In addition, DEQUEST Phosphonates play an Cathodic corrosion protection Metal protection important Co-builders properties ® role in anti-corrosion and anti-scaling formulations. They are also very stable thermally and hydrolytically, which make them effective under conditions where other chelating agents are no longer adequate. carboxymethyl inulin (CMI) based DEQUEST PB products ® Stain removal Recommended DEQUEST® product DEQUEST DEQUEST 2000, DEQUEST® FS 0520, DEQUEST® 2010/2016 (chicory root). Three DEQUEST® PB grades are commercially ® DEQUEST® 3000S, DEQUEST® PB DEQUEST® 2066/2066C2, DEQUEST® 7000, DEQUEST® 6004, DEQUEST® FS 0539, DEQUEST® FS 0536 DEQUEST® 2010, DEQUEST® FS 0520 DEQUEST® PB DEQUEST® 2010/20116 DEQUEST® 2066, DEQUEST® FS 0536, DEQUEST® FS 0531 2 Properties of DEQUEST® products 2.1 – DEQUEST® Chemistry The excellent calcium tolerance of Carboxymethyl Inulin makes DEQUEST PB well suited for cleaning operations ® where the absence of spotting is an essential feature. DEQUEST ® FS products are a range of specialty phosphonates designed for I&I application. ® PB products are based on a biodegradable scale inhibitor/dispersant derived from natural source 3.1 – Hard surface cleaners available as carboxymethyl inulin technical solutions with Hard surface cleaners are used in a wide variety of carboxymethylation degree ranging from 2.0 to 2.5. applications like Additional grades are available upon request. DEQUEST • Open plant cleaning ® PB exhibits both interesting scale inhibition (even at • Kitchen equipment threshold level) and dispersing properties resulting in • Foodstuff surface cleaning enhanced primary and secondary cleaning performances. • Facade cleaners For more details about the key properties of the DEQUEST ® PB products, please refer to the introductory brochure. 3.1.1 – Formulation types Three different types of compositions can be found in 2.1.3 – The DEQUEST FS 0500 line for I&I cleaners hard surface cleaners The DEQUEST® FS 0500 line has been developed to a/ (Chlor)-Alkaline formulations containing steadily answer the need for a quick solution for the • NaOH, KOH challenging reformulation work that many I&I product • Slilicates, carbonates, phosphates… manufacturers have to face in order to replace NTA. • NaOCl ® DEQUEST® FS exhibit, among others, enhanced calcium are effective calcium chelants and dispersants perfectly suited for formulations with small environmental impact. 3 DEQUEST® in I&I applications 2.1.2 – DEQUEST® PB TABLE 1: KEY DEQUEST® PROPERTIES . 2.1.1 – DEQUEST® Phosphonates DEQUEST® phosphonates are highly stable organic chelating and scale control agents which form stable soluble complexes with metal ions. They prevent water hardness ions (Ca++ and Mg++) and other trace metal ions from hindering the efficacy of cleaning agents. On top of their protecting role, phosphonates participate to the cleaning process by loosening and dispersing the dirt. Of special interest is the capability of phosphonates to prevent scale deposits while formulated at low level. This ability to control scale formation at sub-stoichiometric level is known as threshold scale inhibition. Unlike aminocarboxylate and polycarboxylate chelants, selected phosphonates have the ability to protect bleach from decomposition by trace metal ions. For more details about the key properties of the DEQUEST® phosphonates, we refer to the introductory brochure. tolerance, scale inhibition and bleach stabilization over a b/ Neutral formulations containing wide pH range. • Surfactants • Solvents For more details about the key properties of DEQUEST® FS • Enzymes 0500 products we refer to the brochure DEQUEST® FS grades for NTA/EDTA replacement in Industrial & c/ Acid formulations containing Institutional applications. • Mineral acids (phosphoric, nitric, sulfuric…) • Organic acids (citric, lactic, gluconic, formic…) For each formulation, there is at least one DEQUEST® product designed to bring additional benefits (table 2). Table 2: usage matrix of DEQUEST® product in hard surface cleaners Formulation NaOCl containing formulation Strongly alkaline formulation Acidic formulation Peroxide containing formulation Formulation requiring corrosion inhibition DEQUEST® product DEQUEST® FS 0539 DEQUEST® 7000 DEQUEST® 6004 DEQUEST® FS 0520 DEQUEST® 2010 DEQUEST® 2066 DEQUEST® 2010 DEQUEST® FS 0536 DEQUEST® 2066C2 DEQUEST® 2000 DEQUEST® FS 0520 Of special interest is the DEQUEST® FS 0500 line which 4 has been specifically design to meet I&I needs. 5 Dequest® for Industrial and Institutional applications 3.1.2 – Product highlights: 3.2 – Institutional dish washing DEQUEST® FS 0520 For high alkaline media, DEQUEST FS 0520 is the product ® of choice. On top of its high performance in such conditions, it avoids fumes formation during the process. DEQUEST® FS 0520 has been developed to provide • Sequestration (Figure 1) either as powder or as liquid (the latter being preferred for automatic dosing). In the case of liquid formulation the detergent can be split in different products (i.e. detergent, alkalinity booster, bleach, rinse aid). • Aluminium and mild steel corrosion control in high alkalinity (Figure 2) solution of 10% EDTA (top left - 40% active), at 38° FH, 60° C, pH 12 of DEQUEST® FS grade at 10% NTA (bottom left - 40% active) and 2.6% various inhibitor/Ca2+ ratio (from 0.25:1 to 1:1). DEQUEST FS 0536 (right) indicate a better stain ® removal with DEQUEST® FS 0536 at 1/4 of the EDTA/ NTA dosage to act as co-builder (DEQUEST® 2016, DEQUEST® FS 0520, DEQUEST® PB 11625), stabilize bleach system (DEQUEST® FS 0531, DEQUEST® FS 0536, DEQUEST® FS 0539) and Figure 1: CaCO3 stabilization (1.5 % NaOH, 160 ppm Ca, 73°C, 18 h) enhanced stain removal. During the dishwashing process, the DEQUEST® FS grades 140 help removing soil from the dishes and prevent from the 120 redeposition of the soil particules (Figure 3 & 4). During 100 Dequest FS 0520 Dequest 2000 Dequest 2010 80 60 40 DEQUEST® FS 0520 the rinsing and drying step, DEQUEST® products prevent spotting and filming in order to get a shiny spotless dish. Figure 5 illustrates the ability of the DEQUEST® FS 500 series to prevent limestone formation even when dosed at 20 low level. 0 0 200 400 600 ppm inhibitor 800 On the other hand, DEQUEST® PB provides glass corrosion inhibition and allow retaining shiny scuff less glass. Figure 2: aluminium corrosion after 12 h (1.6% NaOH, 180 ppm CaCO3) process Control (no inhibitor) NaOH 275 ppm Dequest FS 0520 NaOH + Gluconate 100 NaOH + Gluc + DQ FS 0520 80 NaOH + Gluc + DQ FS 0531 60 20 0 Inhibitor DEQUEST ® FS 0531 is recommended for light duty formulations where good filming and anti-redeposition are requested. Relative Stain removal (%) 25 40 DEQUEST® FS 0531 Figure 3: stain removal during dishwashing 425 ppm Dequest FS 0520 % weight loss Figure 5: ability to keep a turbidity-free solution DEQUEST® products are used in the dishwashing products • Threshold effect (rinse-out) ppm Ca in solution Detergent for institutional dishwashing can be formulated Figure 4: COFFEE AND Red wine removal of a DEQUEST® FS 0536 20 15 10 5 0 Tea Oil Clay Grass DEQUEST® FS 0531 provides • Sequestration 6 • Threshold effect (rinse out) 7 Dequest® for Industrial and Institutional applications 3.3 – Industrial bottle washing The industrial bottle washing process is divided in four steps • Pre-soak: 30-55° C • Cleaning and sanitization: 70-95° C, 1.5-2%w NaOH • Rinse: • Warm rinse: 60° C • Cold rinse: 25° C DEQUEST products provide a wide range of functionalities ® in the different parts of the washing process. They prevent scale formation, help the soil removal, keep dirt in suspension, inhibit spotting and reduce scuffing. The scuffing is taking the form of white scratches of varying widths and depths, mainly just under the shoulder and above the insweep of the bottle. It is caused by a DEQUEST® products provide scale control, 3.6 – Vehicle wash metal sequestration, dispersion to cleaning solutions used in 3.5.2 – Acidic disinfectants process equipment cleaners. The cleaning efficacy is Vehicle washes rely on either low foam (high pressure or Acidic disinfectants are usually based on organic acids improved by the presence of DEQUEST® phosphonate, touchless) or high foam (low pressure) cleaning. After a and surfactants. In such cases, DEQUEST® 2010 is best especially on greasy soil. When acidic formulations are pre-soak, vehicles enter cleaning arches wherein the suited as sequestrant for such formulation. detergent is sprayed and the vehicle cleaned with the used, they also prevent corrosion inhibition. Finally, 3.5.3 – Neutral disinfectants formulation and are suitable for bleach stabilisation. Neutral disinfectants are formulated for instance with Alkaline formulations benefit from DEQUEST® FS 0536 water spotting and provide finish if required. isothiazolinones, bronopol, aldehydes, guanidines, QAC while DEQUEST® FS 0520 are suitable cleaners containing The vehicle wash industry relies heavily on NTA as and sequestrant. high concentration of caustic. DEQUEST® 2000 and sequestrant. However, increasing concern about the safety The presence of chelant in neutral solutions containing DEQUEST® 2010 are the phosphonates of choice for acidic of NTA and its classification as carcinogenic or potential biocides like aldehydes, ketones, surfactants, … is well- formulations. DEQUEST® FS 0539 is compatible with chlor- carcinogenic chemicals in the US and EU respectively call known to significantly improve the biocidal properties of alkaline formulation while oxygen bleach containing for its replacement in vehicle wash formulations. the blend due to a synergetic effect based on the cleaners benefit from DEQUEST® FS 0536 that provides The new DEQUEST® FS line has been especially designed to destabilization bleach stabilization. DEQUEST rinsed off. Rinse aids are dosed in the last rinse to avoid DEQUEST 2066, provide improvement of the detergency power thanks to 2016 are effective their very good behaviour in terms of sequestration, chelants in neutral disinfectant and advantageously dispersion and traffic film removal. Additionally, during rinse replace EDTA. steps, the use of DEQUEST® FS in the formulation, gives the ® of the cells. 2046 and DEQUEST ® ® mixture of chemical and mechanical attack on the glass 3.5 – Disinfectants and can be significantly reduced (up to 10-folds) by the Disinfectants can be sorted in 4 classes: use of carefully chosen DEQUEST® products. • Alkaline disinfectants 3.5.4 – Oxidising disinfectants • Acid disinfectants Oxidizing disinfectants are based on oxidising agents such efficiency of water spot removal of DEQUEST® FS is illustrated Table 3: usage matrix of DEQUEST® products in • Neutral disinfectants as peracetic acid, HOCl or iodine. Of special interest is the in Figure 7. bottle washing • Oxidizing disinfectants ability of DEQUEST® to stabilize peroxide. Since these peroxide Recommended DEQUEST® product Cleaning Standard cleaners DEQUEST® FS 0531 Anti-scuffing additives DEQUEST FS 0536 ® Rinse Normal water condition Hard water conditions (Total hardness > 100 ppm and or Ca/Mg < 3) Hypochlorite containing rinse DEQUEST® FS 0531 DEQUEST® FS 0536 DEQUEST® FS 0539 DEQUEST® 7000 Process and manufacturing equipments cleaning is usually made through Cleaning In Place (CIP) systems or high/low pressure unit. When CIP systems are used, cleaning liquors are often formulated at acidic either by carry-over or when dosed directly in the rinse. The pH to avoid Figure 7: hard water spots removal (car body 3.5.1 – Alkaline disinfectants piece) demonstrates superiority of DEQUEST® FS Alkaline disinfectants typically contain: NaOH/KOH, (its low chloride grade) are most suitable to bind transition 0536 over NTA (40 % active NTA). NaOCl.NaCl as booster, surfactant and sequestrant. metals and avoid bleach decomposition (Figure 6). DEQUEST® 2066 and DEQUEST® 2046 are effective sequestrants and are suitable EDTA substitutes. Based on Figure 6: peracetic acid stability at 50° C with or the strength of the phosphonate-calcium complex, without DEQUEST® 2010 LC (1%w) disinfectant bath formulated with these phosphonates water peroxide peracetic acid stabilized water peroxide stabilized peracetic acid should have the same disinfecting efficiency as equivalent formulation with EDTA. DEQUEST® FS 0539 is compatible with hypochlorite while DEQUEST® 7000 stabilizes hypochlorite and enhances the disinfection. 3.4 – Process equipment cleaners are assurance of a total elimination of the hardness spotting decomposition, DEQUEST® 2010 and DEQUEST® 2010LC Remaining active (%) Cleaning step 8 help of high pressure jet or brush. Finally, vehicles are chosen DEQUEST® are compatible with chlor-alkaline 25 20 DEQUEST® FS 0536 2.6% 15 10 5 Water NTA 10% DEQUEST® FS 0520 will also ensure very good performance in wheel rims cleaning. DEQUEST® FS 0520 is especially 0 5 10 15 20 Elapsed time (day) 25 designed to fit with the high alkalinity of the cleaning detergent used at this stage and will remove very efficiently the recycled. On the other hand, the cleaning solution applied particulate greasy deposit present on the wheel rims. Figure 8 by high or low pressure unit are sprayed on the equipment illustrates the superior performance of DEQUEST® FS grades in and later on rinsed off. particulate greasy soil. 9 Dequest® for Industrial and Institutional applications 4 Formulation guide Figure 8: GREASY PARTICULATE SOIL REMOVAL DEMON- 3.7.2 – Metal protection STRATING SUPERIORITY OF DEQUEST FS OVER NTA DEQUEST® 2010 after cleaning provides corrosion (40% ACTIVE NTA) AT REDUCED DOSAGE (CLEANING protection against atmospheric attack during storage and SOLUTION CONTAINING 2 % MEA, 2 % NON IONIC transit, prior further finishing steps. It can also be applied SURFACTANT – pH ADJUSTED TO 11). as a passivization rinse to provide corrosion protection to ® 4.1 – Hard surface cleaning automotive lubricating oil systems. DEQUEST® 2000 and DEQUEST® 2060 at 0.5-5%w in NaOH (100 %) phosphoric or sulfuric acid afford 90-99% corrosion Sodium carbonate inhibition of aluminium during acid treatment. Silicates* Strong alkaline formulation Chlor-alkaline formulation 40 1.5 3-5 3 Anhydrous metalislicate NTA 10% Dequest® FS 0520 5.4% 3.7.3 – Metal plating and finishing Surfactant The elimination or sequestration of trace metal impurities NaOCl.NaCl (Av Cl 150 g/l) that can impair metal deposition is critical in metal plating and finishing process. In conventional phosphonates Dequest® FS 0536 2.6% electroplating can replace DEQUEST® baths, cyanides as primary electrolytes. DEQUEST® 2010 complexes trace metal Dequest® FS 0531 9.1% 3-5 5 2-3 DEQUEST FS 0520 3 DEQUEST FS 0539 3 ® DEQUEST® FS 0531 Water 3 rest plating baths which can impair metal deposition. It can be *to reach metasilicate (SiO2/Na2O = 1) whether to be effective at 0.1-1% concentration in copper, nickel, silver, used on aluminium or mild steel 2010 or DEQUEST Addition of DEQUEST • Metal cleaning combination with gluconate to aluminum etching baths • Metal protection inhibit the formation of aluminum oxide/hydroxide. ® • Metal plating & finishing ® Detergent A 8 Liquid K silicate 23 DEQUEST® phosphonates. They facilitate the removal of K tripolyphosphate 9 inorganic soils such as calcium scale, copper and iron Surfactant Soil removal in metal cleaning is improved by the use of residue. DEQUEST ® phosphonates enhance the efficiency of other ingredients used in metal cleaning such as polyphosphate and silicate. DEQUEST® 2010 used at 1% weight in cleaners enhances the soil removal while concentrations between 0.2 and NaOCl.NaCl (Av Cl 150 g/l) Detergent B 10 KOH cleaning rest 2000 in NaOH 3.7.1 – Metal cleaning and rest 4.2 – Institutional dishwashing detergent Metal treatment chemicals are used in tarnish 2-3 gold and other plating solutions. 3.7 – Metal treatment chemicals oxide, 5 25 Gluconate (100 %) ® Medium alkaline formulation 2-5 30 DEQUEST® FS 0531 4 DEQUEST® FS 0539 1-2 Water rest rest 2% in hot rinse water hinder the formation of insoluble hydroxides. 10 11 Dequest® for Industrial and Institutional applications 4.3 – Industrial bottle washing 4.6 – Vehicle washes Additive for washing area H3PO4 30 Surfactant 15 Gluconic acid Anti-scuffing additive (washing area) 5-10 5 DEQUEST® FS 0520 12 7-12 DEQUEST FS 0531 ® High pressure – Low foam Low pressure – High foam Sodium metasilicate 1-2 5 NI surfactant 2-3 Surfactant 8-10 Surfactant 1-2 Alkyl betaines DEQUEST® FS 0536 12 Water rest 15-18 Hydrotropes rest 6-8 Sodium gluconate 1 DEQUEST® FS 0531 0.5-2 DEQUEST® FS 0536 4.4 – Process equipment cleaners Water Heavy duty alkaline formulations NaOH/KOH Sodium gluconate 5-10 Surfactant 1-2 0.1-1.5 Alkaline formulation Strongly alkaline formulation 1-2 5-10 Sodium carbonate 1-2 0.5 2-5 Sodium tripolyphosphate DEQUEST® FS 0520 1-4 Surfactant DEQUEST 2000 ® rest 2 5 1-5 Amine oxide rest Surfactant coupler 2 2 Gluconate 1 7-10 2 Sorbitol 4.5 – Disinfectants Isopropanol Peracetic acid based disinfectant Peracetic acid 25-30 Water peroxide 28-35 Sulfuric acid 0.5-1 Water Acidic formulation NaOH (100%) Hydrotropes DEQUEST® 2010LC Rest 4.7 – Metal treatment chemicals 10-60 NI surfactant 12 Acid formulations rest 5-15 Phosphoric acid Water 10-15 7-10 2 Triethanolamine/tritotyl/ triazole DEQUEST® 2000 In case of copper alloy 0.02 DEQUEST® FS 0520 Water rest 0.04 0.2 rest rest 1 rest 13 Dequest® for Industrial and Institutional applications 5 Handling DEQUEST® phosphonates protection and avoid breathing dust from solid products. Provide local exhaust ventilation. If dust is a problem, and DEQUEST® PB carboxymethyl Inulin appear to possess no acute wear suitable respiratory protection. Wash thoroughly after handling. toxicological properties which could require special handling other than good hygienic practices used with any More detailed information on safety and environmental industrial chemical. In particular, care should be taken to aspects of phosphonates can be provided by Italmatch avoid eye and skin contacts. Chemicals S.p.A. upon request. DEQUEST® 2060S contains free HCl in solution and should Before be handled accordingly, in well ventilated areas. DEQUEST® PB carboxymethyl Inulin, please also consult using DEQUEST® phosphonates or the relevant Material Safety Data Sheets and carefully In case of skin contact with DEQUEST® phosphonates or observe the statements concerning toxicity, safe handling DEQUEST® PB, wash thoroughly with soap and water. In and first aid procedures. case of eye contact, flush immediately with large volumes of water for at least 15 minutes. If irritation persists, consult a physician. Over and above the points already mentioned, particular care should be taken when handling members of the DEQUEST® 2040 series; wear gloves, eye 6 Quality of DEQUEST® products DEQUEST® products are covered by certification to quality standard ISO 9002. In addition, the Newport (UK) Dequest® manufacturing site is certified to the Environment Management System Standard ISO 14001. It also participates in the European Community EMAS regulation (Eco Management Audit Scheme) which requires independent verification of environmental performance. 14 15 Dequest® for Industrial and Institutional applications More information If you would like to obtain more detailed information about DEQUEST® products or are interested in obtaining a sample for evaluation in your system, please contact your nearest Italmatch Chemicals S.p.A. representative or visit our website: http://www.dequest.com Italmatch USA JAPAN OFFICE North American Headquarters ITALMATCH JAPAN LTD 21 East Front Street Burex Kojimachi 5F, Red Bank, NJ 07701 3-5-2 Kojimachi, Chiyoda-ku USA Tokyo 102-0083 Tel: (732) 383-8500 Japan Fax: (732) 383-8407 Tel: +81 3 5210 3811 info@Italmatchgroup.com Fax: +81 3 5210 3830 info@italmatchgroup.com CHINA OFFICE ITALMATCH INTERNATIONAL TRADING SINGAPORE OFFICE (SHANGHAI) CO., LTD ITALMATCH SINGAPORE PTE LTD Room 703, Pine City, No. 1 Kim Seng Promenade 8 Dong`an Road, Xuhui District, #17-02 Great World City East Tower Shanghai 200032 Singapore 237994 P.R. China Tel: +65 6235 6483 Tel: +86 21 3469 1871 Fax: +65 6836 4534 Fax: +86 21 3469 1872 infoasia@italmatchgroup.com Belgium (Marketing and Innovation Center) Italy (Europe/Africa/Middle East Customer ITALMATCH BELGIUM SPRL Service Center) Parc Scientifique Fleming Italmatch Chemicals S.p.A. Rue Laid Burniat 3 Via Vismara 114 1348 Louvain-La-Neuve 20020 Arese Belgium Italy Tel: +32 (0) 10 48 12 11 Tel: +39 02 93525237 Fax: +32 (0) 10 48 14 95 Fax: +39 02 93525496 info@Italmatchgroup.com customercare@italmatchgroup.com The information in this bulletin is to the best of our knowledge true and accurate but all instructions, recommendations or suggestions are made without guarantee. Since the conditions of use are beyond their control, Italmatch Chemicals S.p.A. and its subsidiaries disclaim any liability for loss or damage suffered from use of these data and suggestions. Furthermore, no liability is accepted if use of any product in accordance with these data or suggestions infringes any patent.