Kelle’s Transport Service, LLC
DRIVERS MANUAL
Table of Contents
Kelle’s Transport Service, LLC Driver Manual
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Table of Contents
Section 1: Welcome ...............................................................................................................1
Using This Driver Manual ....................................................................................................................................................... 2
Information for Company Drivers ....................................................................................................................................... 2
Message from the CEO .......................................................................................................................................................... 3
Working at KTS ...................................................................................................................................................................... 4
How We Treat Our Customers ........................................................................................................................................... 4
How We Treat Our Drivers................................................................................................................................................. 4
Section 2: Work Practices and Policies ..................................................................................5
Employee Relations ............................................................................................................................................................... 6
Employment At-Will............................................................................................................................................................ 6
Equal Employment Opportunity ......................................................................................................................................... 7
Accommodation ..................................................................................................................................................................... 7
Disability ............................................................................................................................................................................ 7
Religious ............................................................................................................................................................................ 8
Harassment Policy ................................................................................................................................................................. 8
Sexual Harassment............................................................................................................................................................ 8
Hostile Work Environment ................................................................................................................................................. 9
Harassment Reporting Procedure ..................................................................................................................................... 9
Work Records ...................................................................................................................................................................... 10
Personnel Files ................................................................................................................................................................ 10
Medical and Drug Testing Records .................................................................................................................................. 10
Standards of Conduct .......................................................................................................................................................... 10
Attitude and Appearance ................................................................................................................................................. 11
Conflicts of Interest .......................................................................................................................................................... 11
Disciplinary and Termination Offenses ............................................................................................................................ 11
Suspension Offenses ....................................................................................................................................................... 13
Workplace Violence ......................................................................................................................................................... 13
Personal Property ............................................................................................................................................................ 14
Problem and Complaint Reporting Procedure ................................................................................................................. 14
Termination of Employment or Contract ............................................................................................................................... 14
Resignation ...................................................................................................................................................................... 14
Reduction in Force ........................................................................................................................................................... 15
Section 3: Compensation and Benefits ................................................................................16
Company Drivers ................................................................................................................................................................. 17
Payroll .............................................................................................................................................................................. 17
Benefits ............................................................................................................................................................................ 18
Vacation Time .................................................................................................................................................................. 20
W-2 and W-4 Forms......................................................................................................................................................... 21
Worker’s Compensation................................................................................................................................................... 21
Family and Medical Leave Act ......................................................................................................................................... 22
Owner-Operators ................................................................................................................................................................. 25
Settlement........................................................................................................................................................................ 25
Benefits ............................................................................................................................................................................ 26
Tax Services .................................................................................................................................................................... 27
1099 (W-9) ....................................................................................................................................................................... 27
Occupational Accident Insurance .................................................................................................................................... 27
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Frequently Asked Questions ............................................................................................................................................ 28
Passengers and Pets ........................................................................................................................................................... 30
Passenger Authorization Policy ....................................................................................................................................... 30
Section 4: Driver Safety and Training ...................................................................................31
Drug and Alcohol Testing ..................................................................................................................................................... 32
Drug and Alcohol Policy ................................................................................................................................................... 32
Alcohol and Drug Testing Procedures ............................................................................................................................. 33
Federal Drug and Alcohol Education for Commercial Drivers .............................................................................................. 34
Drug and Alcohol Information .......................................................................................................................................... 34
Indicators of Drug Misuse ................................................................................................................................................ 41
DOT and FMCSA Drug Testing Program......................................................................................................................... 42
Indicators of Alcohol Misuse ............................................................................................................................................ 44
Safety Guidelines ................................................................................................................................................................. 47
Pre- and Post-Trip Inspections ........................................................................................................................................ 47
7-Point Brake Check ........................................................................................................................................................ 47
Scaling a Load ................................................................................................................................................................. 48
Kingpin Settings ............................................................................................................................................................... 49
Chain Requirements ........................................................................................................................................................ 50
Overhead Clearances ...................................................................................................................................................... 50
Safe Driving Practices .......................................................................................................................................................... 51
Weather Conditions ......................................................................................................................................................... 51
Mountain Driving .............................................................................................................................................................. 52
Tailgaters ......................................................................................................................................................................... 53
Fatigue ............................................................................................................................................................................. 53
Driving Rules ................................................................................................................................................................... 53
Log Procedures and Requirements...................................................................................................................................... 57
Federal Regulation of Hours ............................................................................................................................................ 57
Eight Basic Limits ............................................................................................................................................................ 57
Meeting the Rest Requirement ........................................................................................................................................ 58
Keeping the 11-Hour Rule ............................................................................................................................................... 59
Keeping the 14-Hour Rule ............................................................................................................................................... 59
Trip Planning Formula...................................................................................................................................................... 59
Required Log Information ................................................................................................................................................ 59
Log Review Policy ........................................................................................................................................................... 62
Accident Reporting Policy .................................................................................................................................................... 63
Filing the Accident Report ................................................................................................................................................ 63
Accident Review Policy .................................................................................................................................................... 64
Owner-Operators ............................................................................................................................................................. 66
Worker’s Compensation ....................................................................................................................................................... 66
Reporting Policy ............................................................................................................................................................... 66
Injury Prevention .............................................................................................................................................................. 67
Section Five: Cargo Guidelines ............................................................................................68
Refrigeration Units ............................................................................................................................................................... 69
Loading and Unloading Cargo ............................................................................................................................................. 70
Driver Count and Load (DCL) Procedures ....................................................................................................................... 70
Shipper Load and Count (SLC) Procedures .................................................................................................................... 75
Delivering a Shipment ...................................................................................................................................................... 75
Seal Records ................................................................................................................................................................... 76
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Reporting Over, Short or Damaged Shipments ............................................................................................................... 77
Security ................................................................................................................................................................................ 78
Securing Your Cargo ....................................................................................................................................................... 78
Company Equipment Parking Policy ................................................................................................................................ 78
Reporting a Stolen Truck, Trailer or Cargo ...................................................................................................................... 81
Weapons Policy ............................................................................................................................................................... 81
Section Six: Operational Policies and Dispatch Information ................................................82
General Information ............................................................................................................................................................. 83
Picking Up a Load ............................................................................................................................................................ 83
Delivering a Load ............................................................................................................................................................. 83
Trip Numbers and Billing Information ............................................................................................................................... 83
Daily Operations................................................................................................................................................................... 84
Tractor or Trailer Assignment .......................................................................................................................................... 84
Check Calls ...................................................................................................................................................................... 84
Driver Load or Unload ...................................................................................................................................................... 85
Trip Resources ..................................................................................................................................................................... 86
Road Atlas and STAA Maps ............................................................................................................................................ 86
KTS Directions ................................................................................................................................................................. 86
Planning Routes .............................................................................................................................................................. 86
Guaranteed Home Time Policy ............................................................................................................................................ 87
Late Pay........................................................................................................................................................................... 88
Going Out of Service........................................................................................................................................................ 88
Company Equipment Policy ................................................................................................................................................. 89
Tractor Maintenance ........................................................................................................................................................ 89
Pallets .............................................................................................................................................................................. 90
Qualcomm ............................................................................................................................................................................ 91
Messaging ....................................................................................................................................................................... 91
Macro Messaging ............................................................................................................................................................ 91
Free Form Messaging ...................................................................................................................................................... 91
Retrieving Messages ....................................................................................................................................................... 92
No Signal Light ................................................................................................................................................................ 92
Trailer Numbering ............................................................................................................................................................ 92
SensorTRACS Service ......................................................................................................................................................... 92
Qualcomm Quick Reference Guide ................................................................................................................................. 93
Permits and Fuel .................................................................................................................................................................. 94
Canada ............................................................................................................................................................................ 94
Permits and Passes ......................................................................................................................................................... 94
Fuel Policy and Procedure ............................................................................................................................................... 94
Repair and Maintenance ...................................................................................................................................................... 95
Shop Procedure ............................................................................................................................................................... 95
Over the Road Maintenance ............................................................................................................................................ 96
Section 7: Appendix .............................................................................................................98
Appendix A: Contact Numbers and Terminal Maps ............................................................................................................. 99
West Valley City (Main): Phone Numbers ........................................................................................................................ 99
West Valley City (Main): Fax Numbers ............................................................................................................................ 99
West Valley City, Utah Terminal .................................................................................................................................... 100
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Section 1: Welcome
Using This Driver Manual ....................................................................................................................................................... 2
Information for Company Drivers ....................................................................................................................................... 2
Message from the CEO .......................................................................................................................................................... 3
Working at KTS ...................................................................................................................................................................... 4
How We Treat Our Customers ........................................................................................................................................... 4
How We Treat Our Drivers................................................................................................................................................. 4
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Using This Driver Manual
This Driver Manual is provided for your use as a ready reference and summary of personnel policies at Kelle’s
Transport Service, LLC. If you need assistance in reading or understanding this manual, please contact your
manager or Human Resources.
This Driver Manual only highlights company policies, practices and benefits for your information and is not a contract
or guarantee of employment. It does not address all employment issues or policy exceptions and is not intended to
provide specific details in all areas. For this reason, you are encouraged to contact Human Resources or your
manager with your questions.
The company, Kelle’s Transport Service, LLC, is referred to as KTS in this Driver Manual.
Information for Company Drivers
Company Drivers are employees of KTS and are expected to follow all the policies and procedures, rules and
regulations in this Driver Manual. This manual provides some specific information for Drivers who are OwnerOperators, which will not necessarily apply to Company Drivers. In these instances, the sections will be labeled
“Owner-Operator” to help you understand that the information applies to Owner-Operators.
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Message from the CEO
Safety, service and excellence are our goals and are the responsibilities of every member of our organization. We
are dedicated to providing and maintaining safe, healthy working conditions and will follow operating practices that
will safeguard all employees, contractors, customer cargo and public safety.
Specific criteria and policies have been established for the staff and employees to give the professional service
oriented image which we want to portray to our customers. We seek to provide a good employment environment for
our staff and to provide the customers a progressive company with which to be associated.
Kelle’s Transport Service, LLC (KTS) is a full truckload, temperature-controlled carrier with corporate headquarters
in Salt Lake City, Utah.
KTS is a company committed and dedicated to its Drivers. Whether you are a company employee or owneroperator, our goal is for you to feel like this is a place where you can begin and finish your career. You are very
important to the ongoing success of the company and we appreciate your daily contributions. We have an open
door policy at KTS because we value what you have to say.
By providing on-time pickup and delivery, we show our customers that we are a reliable and reputable company. We
depend on you to promote and maintain a positive image of KTS.
KTS has a very strong future ahead. To achieve this great future, we have to work together and continue to focus on
safety and service. Safety is our top priority. We make no compromise when it comes to safety. When on the road,
each of us needs to be aware of and courteous to the motoring public.
Thank you for choosing to drive for KTS. We trust you will be a long-term, dedicated member of the Kelle’s
Transport Service team.
Sincerely,
Kelle A. Simon
President, CEO
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Working at KTS
It takes a team effort to provide quality service to our customers and to create a productive and welcoming work
environment at KTS. Whether we are dealing with customers, drivers or our shop and office employees, it is vital
that we treat everyone with respect. It is also important that each team member understands company expectations.
How We Treat Our Customers
Without the customer, our company would not exist. As a driver, you are often the only personal contact the
customer has with our company. This means that you and you alone represent KTS. What our customer thinks of
you is also what the customer will think of our company. That is why the way you treat the customer, the level of
service you provide and the way you look and act, is critical to the success of KTS.
Our Customers Deserve:
•
To receive their cargo delivery on time from a competent, skilled member of the KTS driving fleet.
•
To be treated professionally and courteously. They should know they are important to KTS and feel appreciated.
Simple courtesies, such as saying “thank you,” can go a long way.
•
To be able to express frustrations or concerns and know that we are listening. Even though you may not be
responsible for their concern, it is important to listen and not get defensive. Afterwards, you should tell your
Driver Manager so that we can resolve the customer’s issue.
How We Treat our Drivers
Our drivers are critical to our success and we understand that without your valued service, we cannot do business.
Our Drivers Deserve:
•
To be treated as professionals in a work environment that promotes trust, respect, integrity and honesty.
•
To have their safety be a priority through the implementation of safety programs, driver training, and wellmaintained equipment and facilities.
•
To receive honest and courteous communication from the management of the company, office and shop
personnel, and their Driver Manager. This includes clearly communicated performance standards from the
company and its customers.
•
To receive continuous training that allows them to perform their jobs safely, effectively and professionally.
•
To be assured that new and innovative methods of doing business will be valuable to them.
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Section 2: Work Practices and Policies
Employee Relations ............................................................................................................................................................... 6
Employment At-Will............................................................................................................................................................ 6
Equal Employment Opportunity ......................................................................................................................................... 7
Accommodation ..................................................................................................................................................................... 7
Disability ............................................................................................................................................................................ 7
Religious ............................................................................................................................................................................ 8
Harassment Policy ................................................................................................................................................................. 8
Sexual Harassment............................................................................................................................................................ 8
Hostile Work Environment ................................................................................................................................................. 9
Harassment Reporting Procedure ..................................................................................................................................... 9
Work Records ...................................................................................................................................................................... 10
Personnel Files ................................................................................................................................................................ 10
Medical and Drug Testing Records .................................................................................................................................. 10
Standards of Conduct .......................................................................................................................................................... 10
Attitude and Appearance ................................................................................................................................................. 11
Conflicts of Interest .......................................................................................................................................................... 11
Disciplinary and Termination Offenses ............................................................................................................................ 11
Suspension Offenses ....................................................................................................................................................... 13
Workplace Violence ......................................................................................................................................................... 13
Personal Property ............................................................................................................................................................ 14
Problem and Complaint Reporting Procedure ................................................................................................................. 14
Termination of Employment or Contract ............................................................................................................................... 14
Resignation ...................................................................................................................................................................... 14
Reduction in Force ........................................................................................................................................................... 15
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Employee Relations
Kelle’s Transport Service, LLC (KTS) has adopted certain policies, procedures, rules and regulations that enable
KTS personnel, company drivers and owner-operators to better work together to accomplish their mutual objectives.
The organized and combined effort of people working together makes a company and its workers successful.
The rules and regulations contained in this book are basic and necessary for the day-to-day success of our
company. These guidelines are not formed to restrict or deny the rights of anyone, but rather are an attempt to
clarify, define and protect the rights of both KTS and the people who work here. It is impossible to issue all “common
sense rules” which must guide each person daily. Therefore, the policies and procedures in this manual are not
exhaustive. KTS expects you to exercise good judgment when dealing with other administrative employees, drivers,
owner-operators, customers and the public.
All policies, guidelines, benefits, rules and procedures in the KTS Driver Manual are frequently reviewed and
evaluated. The information in this manual is subject to change without notice. KTS reserves the right to amend,
revoke, replace or suspend any and all of the policies and procedures contained in this manual.
We hope these rules will help you in reaching your goals at KTS and will assist you in cooperating with your fellow
employees and owner-operators. If there are any rules that you do not clearly understand, you should immediately
contact your Driver Manager or the Human Resources Department for clarification.
Employment At-Will
Company Drivers
Employment at KTS is at-will for an indefinite period of time, unless terminated by either KTS or the driver, with or
without notice, for any reason not expressly prohibited by law. Employment may be terminated either by KTS or the
driver without “cause” and without progressive discipline, oral or written warning, or other procedures. Nothing in this
Driver Manual or any other written, oral, or implied statement by any KTS personnel or document will limit the right to
terminate employment at-will.
No KTS manager, supervisor, or driver has the authority to enter into any employment agreement for any specified
period of time or to make any other employment agreement other than at-will. Only the Owner has the authority to
make any employment agreement, and then only in writing.
Owner-Operators
Owner-operators are independent contractors (1099) and are not employees. As an owner-operator who contracts
with KTS, you are not only expected to abide by the terms of your contract, but also the applicable policies and
procedures outlined in this Driver Manual.
Conditions of Employment
Both company drivers and owner-operators must meet certain conditions of employment to be employed or work
under contract with KTS.
•
Successfully pass a drug and alcohol test.
•
Receive security clearance by undergoing a thorough background check.
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Equal Employment Opportunity
KTS is an equal opportunity employer and makes employment decisions on the basis of merit. In accordance with
applicable law, KTS prohibits discrimination based on race, color, religion, creed, sex, age, national origin or
ancestry, disability, sexual orientation, marital status, veteran status or any other consideration protected by
applicable federal, state or local laws. All such discrimination is unlawful and will not be tolerated by KTS.
Any KTS employee, company driver or owner-operator, whether supervisory or non-supervisory, who practices
unlawful discrimination will be subject to disciplinary action. If a company driver or owner-operator believes that an
incident of unlawful discrimination has occurred, he/she is urged to bring the matter promptly to the attention of a
supervisor, manager, or the Human Resources (HR) Department.
KTS is committed to ensuring that all matters related to recruiting, hiring, training, compensation, benefits,
promotions, transfers, layoffs, and all treatment on the job are free from discrimination and harassment.
Accommodation
Disability
KTS does not discriminate against qualified individuals with disabilities in its recruiting, hiring, training, and
promoting practices. Once aware of the need for reasonable accommodation, KTS will make every effort to provide
reasonable accommodations for qualified, disabled individuals during the hiring process and in the performance of
essential job functions. This does not mean, however, that KTS will hire or retain drivers who do not or cannot meet
the medical requirements established by agencies regulating the transportation industry.
Communicable Diseases
Communicable diseases, including AIDS, are considered physical disabilities. KTS will not discriminate against any
applicant for employment or against any company driver or owner-operator based upon communicable disease
unless required to do so by the reasonable demands of the position and any applicable state or federal law.
Consideration shall be given to providing a safe and healthy environment for all company drivers and owneroperators. Individuals known to be carriers of, or ill with, any illnesses, shall be allowed to continue working as long
as they are able to maintain acceptable performance, pass applicable regulatory examinations, and pose no direct
threat to themselves or others.
Prior to making any distinction based upon communicable disease, KTS will evaluate the nature of the risk, the
duration of the risk, the severity of the risk and the probability that the disease will be transmitted and cause harm.
KTS will evaluate these factors after obtaining the reasonable medical judgments of public health officials. All health
information obtained during this process shall be protected and kept confidential to the greatest extent possible. KTS
will comply with HIPAA Privacy laws. KTS will consider reasonable accommodation to qualified employees with a
known disability under this policy, as required by law.
Reasonable Accommodation
At times, KTS may not be aware that a reasonable accommodation is needed. Therefore, it is the disabled
individual’s responsibility to request any reasonable accommodation. When management learns that a reasonable
accommodation is necessary, it will consult with the disabled individual for suggestions.
Undue Hardship
KTS may choose not to make accommodations if the accommodations would create an undue hardship on KTS.
Factors used in determining whether an undue hardship exists may include the cost involved to make an
accommodation, the effect of the accommodation on the workplace and on other employees, the size and the nature
of KTS’s business and the nature of the accommodation.
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Religious
It is the policy of this company to accommodate the religious beliefs of its drivers whenever possible. The
accommodation, however, cannot exert undue hardship on other employees, disrupt the operations of KTS, or
create a financial burden for this company. If the accommodation is not possible, the employee will be expected to
assume his/her usual duties as previously scheduled. No driver will be allowed to wear any religious costume or
headpiece in violation of safety rules.
Harassment Prevention Policy
Kelle’s Transport Service, LLC (KTS) prohibits all forms of illegal harassment of company drivers or owner-operators
by managers, fellow drivers or visitors. Any form of harassment related to an individual’s race, color, gender,
religion, national origin, age, or physical or mental disability is a violation of this policy and will be treated as a
disciplinary matter.
For these purposes, the term “harassment” includes, but is not limited to, slurs, jokes, or other verbal, graphic, or
physical conduct relating to the above categories. Harassment also includes unwelcome sexual advances, requests
for sexual favors, and other verbal, graphic, or physical conduct of a sexual nature. Violation of this policy by an
employee shall subject him/her to disciplinary action, up to and including termination.
KTS also prohibits retaliation against any employee who rejects, protests, or complains about harassment.
Sexual Harassment
KTS is committed to providing a work environment where women and men can work together comfortably and
productively, free from sexual harassment. Such behavior is illegal under both state and federal law and will not be
tolerated at KTS.
This policy applies to all phases of employment including recruiting, testing, hiring, upgrading, promotion or
demotion, transfer, layoff, termination, pay rates, benefits and selection for training, travel, or company social events.
Unsolicited and Unwelcome Contact
Prohibited sexual harassment includes unsolicited and unwelcome contact that has sexual overtones. This includes,
but is not limited to:
•
Written contact, such as sexually suggestive or obscene letters, notes, invitations, electronic mail;
•
Verbal contact, such as sexually suggestive or obscene comments, threats, slurs, epithets, jokes about genderspecific traits, sexual propositions;
•
Physical contact, such as intentional touching, pinching, brushing against another’s body, impeding or blocking
movement, assault, coercing sexual relations;
•
Visual contact, such as leering or staring at another’s body, gesturing, displaying sexually suggestive objects or
pictures, cartoons, posters or magazines.
Sexually Harassing Conduct
Sexual harassment also includes continuing to express sexual or social interest after being informed directly that the
interest is unwelcome and using sexual behavior to control, influence or affect the career, salary or work
environment of another employee. Conduct of a sexually harassing nature occurs where:
•
Submission to the conduct is either an explicit or implicit term or condition of employment;
•
Submission to or rejection of the conduct is used as a basis for an employment decision affecting the person
who rejected or submitted to the conduct;
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•
The conduct has the purpose or effect of unreasonably interfering with an affected person’s work performance,
or creating an intimidating, hostile, or offensive work environment; or
•
In third party situations, the sexual interaction, conduct, or communications between others offends one
individual.
Hostile Work Environment
Unwelcome behavior, including sexual behavior that makes the workplace offensive, hostile, or intimidating or
unreasonably interferes with an individual’s work performance creates a hostile work environment. Types of hostile
work environment include:
•
Sex Role Stereotyping: Discrimination, which is demeaning, ridiculing, or derisive and involves unequal
treatment of an individual because of that individual’s gender. For example, always assigning certain tasks
based on the gender of an individual.
•
Gender Abuse: Discrimination, which is visual or verbal. Displaying demeaning posters, cartoons, nudity, or
offensive sexual jokes about gender are examples of gender abuse.
•
Individual Targeted Abuse: Visual or verbal gender abuse directed at a specific individual includes questions
about a person’s sexual behavior, comments about a person’s body, conversations filled with sexual innuendo,
propositions, threats, sexual insults, or lewd remarks, and sexually suggestive pictures, posters, cartoons, or
objects displayed in a work area which are directed toward a specific person.
•
Criminal Touching: Patting, touching, pinching, intentional contact with buttocks, genitals, or breasts. It also
includes actions that may not involve touching, but which are offensive to the extent that they visually or
emotionally shock the conscience of a reasonable person.
Language
Profane, vulgar, or sexually suggestive language, comments or jokes have no place in our work environment. Such
language can and does offend co-workers, suppliers and customers.
The language you use at work not only represents you but also represents KTS. Please select appropriate words
from your vocabulary for use in all your conversations. You must assume that any conversation you have in your
work area will be heard by others.
KTS employees, suppliers and customers have an expectation and a right not to be offended by the language used
on our premises. Profane, offensive, vulgar, or sexually suggestive or explicit language will not be tolerated. Any
individual using such language in our work environment will be subject to discipline up to and including termination.
Harassment by Non-Employees
KTS will take all reasonable steps to prevent or eliminate harassment by non-employees including customers,
clients and suppliers, who are likely to have workplace contact with our drivers.
Harassment Reporting Procedure
Company drivers or owner-operators who feel they are being sexually harassed should:
•
Continue to report to work.
•
Verbalize disapproval of the action(s) to the perpetrator and demand that it cease.
•
Document the occurrence(s), identifying such things as time, date, place, what was said or done, and any other
relevant circumstances surrounding the event.
•
Identify any witnesses.
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If the unwelcome action continues or if a serious physical incident occurs, you should submit either a verbal or
written complaint directly to your immediate supervisor or the Human Resources Department. In cases where the
supervisor is the harasser, submit your complaints to the supervisor’s supervisor or the HR Director.
Confidentiality
Confidentiality will be maintained. To the maximum extent possible, the complainant’s identity and that of any
witness and the alleged harasser will be protected against unnecessary disclosure. When the investigation is
completed, the complainant and/or alleged harasser will be informed of the investigation’s outcome.
KTS will not tolerate any employment-based retaliation against anyone who brings a complaint of harassment or
who participates in the investigation of a complaint of harassment.
Disciplinary Action
Harassment of any nature is a form of misconduct, which constitutes a serious offense and subjects offenders to
disciplinary action, up to and including termination.
Work Records
Personnel Files
Driver qualification files for all company drivers and owner-operators are kept in the main office in Salt Lake City.
Personnel files contain relevant employment information, including but not limited to, employment applications, W4s, I-9s and other employment records.
It is important that your personnel records be kept accurate at all times. To avoid compromising your benefit
eligibility or having W2s or 1099s returned, KTS expects you to promptly notify the Safety Department in writing of
any change in name, home address, telephone number, or any other pertinent information.
Medical and Drug Testing Records
Medical and drug test reports are highly confidential and are kept separate from personnel files to protect employee
privacy. Medical and drug test information will only be released to unauthorized parties if the employee or owneroperator provides a written request, except as required by Federal Motor Carrier Safety Regulations. Medical
records, including but not limited to HIV test results and Workers’ Compensation injury reports may be released to
medical personnel who may need to treat the employee, supervisors who may need to be informed about workrelated restrictions or reasonable accommodations and government officials monitoring Americans with Disabilities
Act (ADA) compliance. Any and all health information will be protected and kept confidential to the greatest extent
possible. KTS will comply with HIPAA Privacy laws. See Privacy Rights on page 21.
Standards of Conduct
KTS is a service-oriented company dedicated to providing the best service in the industry. Professional conduct on
the job not only contributes to good performance, but also enhances the image of KTS to its customers. Standards
of conduct have been developed to help maintain day-to-day relations with fellow Drivers, vendors and customers.
In addition to the other policies reflected in this manual, the following list of offenses, which is not exhaustive,
illustrates some examples of conduct that may result in disciplinary action or termination depending on the frequency
and/or severity of the offense.
All company drivers are expected to follow KTS rules. Owner-operators are expected to observe the terms of their
contract and all applicable rules, policies and procedures listed in this Driver Manual. Violation of certain rules may
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result in immediate termination without prior warning. Other violations may constitute cause for disciplinary action,
ranging from warnings to immediate termination.
Attitude and Appearance
You are the front-line representative and give our customers their first impression of KTS. To our customers and the
public, you are KTS. These guidelines will help ensure a professional attitude and appearance every day:
•
Use good personal hygiene. Regular bathing and grooming is mandatory.
•
Always wear clean and appropriate clothing. Jeans and full T-shirts are acceptable; however button-down shirts
are preferred. No clothing should be torn or have any offensive language on it. Proper footwear must be used at
all times. Sandals or flip-flops are not allowed (Federal Motor Carrier Safety Regulations (FMCRS) Part 392.2
and Occupational Safety and Health Administration (OSHA) requirements).
•
Keep your truck clean, inside and out.
•
Maintain a positive attitude. Do not allow personal issues to get in the way of keeping a good attitude.
Violation of any of these policies or expectations is cause for disciplinary action, up to and including suspension or
termination of employment or contract.
Conflicts of Interest
It is important to avoid activities that create a conflict of interest with your responsibilities to KTS. KTS expects you to
observe the highest moral and ethical standards in any dealings in which you represent KTS. Examples of conflicts
of interest are:
•
Engaging in business as a competitor of KTS.
•
Working for a KTS competitor.
Management reserves the right to determine when an activity conflicts with KTS interests and to take whatever
action is necessary to resolve the conflict. If necessary, this action may include termination of employment or
contract. If you are aware of any conflict of interest violations, report them to management immediately. It is not
necessary to observe the normal chain-of-command procedures when reporting a conflict of interest. We will ensure
complete confidentiality for anyone who reports a conflict of interest violation.
Disciplinary and Termination Offenses
To ensure your safety and the success of the company, you must follow KTS policies and procedures, rules and
regulations. The following violations will result in disciplinary action up to and including termination of employment or
contract:
Driving Violations
•
Unsafe driving record. This includes accident records and multiple violations or citations such as speeding,
reckless driving, or other violations that indicate a disregard for the safety of the public.
•
Failure to report a moving violation per federal regulations.
•
Failure to submit to a roadside inspection.
•
Failure to report an accident, spill or injury.
•
Having a major preventable accident or multiple accidents. See Accident Review Policy on page 70.
•
Traveling in excess of the company speed limit (65 MPH company drivers or 65 MPH owner-operators).
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Failure to wear safety belts when operating any type of company-owned or owner-operator vehicle.
•
Having a violation resulting in arrest.
12
Policy and Procedure Violations
•
Failure to complete and turn in required safety, legal, and other logs, trip records and Bills of Lading.
•
Failure to follow hours of service regulations or falsification of logs.
•
Failure to have and keep current a valid Commercial Driver’s License. This license must be kept in good
standing, and all the rules of the license must be followed.
•
Carrying an unauthorized passenger in either the tractor or trailer unit. See the Passenger Authorization Policy.
•
Carrying an unauthorized pet on the truck. See the Pet Policy.
•
Falsification of any documents required by FMCSR or KTS, including, but not limited to application for
employment, references, or other documents required by KTS. This applies to any falsification brought to the
attention of KTS at any time, regardless of the length or status of employment or contract.
General Conduct
•
Refusal of dispatch.
•
Threats or acts of violence.
•
Fighting while on duty, either on KTS property or at a customer location.
•
Harassment of a sexual nature or otherwise.
•
Theft or dishonesty of any kind.
•
Absence without notice. If you are unable to report to work due to illness or other excused absence, you must
notify your Driver Manager prior to your scheduled reporting time.
•
Possession of weapons on KTS equipment, including equipment leased to KTS, and on all KTS property.
•
Possession, use or being under the influence of alcoholic beverages or controlled substances prior to operating,
while in or while operating KTS or leased equipment, or while on KTS customer property.
•
Engaging in horseplay, running, scuffling, throwing things or participating in practical jokes that may disrupt work
production and/or endanger employees or KTS property.
•
Making false, vicious or malicious statements about any other employee(s), KTS owner-operators, or KTS.
False claims of harassment will lead to disciplinary action, up to and including termination.
•
Failure to conduct yourself in a moral and decent manner and obey all civil laws.
Equipment and Cargo
•
Unauthorized use or abuse of KTS, owner-operator-leased or customer property.
•
Tampering with fuel lines and pumps, fuel tickets, legal documents, odometers, speed sensors, on-board
computers or any equipment on the vehicle, whether KTS-owned or leased. No suicide knobs allowed.
•
Failure to keep refrigeration unit fueled and set at proper temperature.
•
Abandoning equipment. Or leaving damaged trailers when you drop them at drop yards with no report of
damage.
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Failure to deliver loads on time. Repeated service failures due to driver error and/or negligence will result in
disciplinary action, up to and including termination.
•
Failure to provide a telephone number for contact. This ensures proper communication between the driver and
KTS regarding employment and/or dispatch information.
•
Failure to maintain sanitary conditions and practices on KTS property and inside any KTS or leased equipment.
Littering is not allowed. All other KTS property or equipment provided for driver use should be used properly.
Tampering with and abuse of these facilities is not tolerated.
•
Failure to follow directions and instructions from supervisors. Insubordination of any kind will not be tolerated.
Additional Rules and Regulations
•
All drivers must be familiar with and abide by current DOT regulations. All personnel are required to obey and
abide by federal, state, and local laws and regulations.
•
All drivers must comply with security related instructions or appointed security personnel.
•
All drivers must not remove or tamper with fire apparatus and safety equipment.
•
Company drivers must follow idle-time guidelines. Non fuel-efficient operation of vehicles is not permitted.
•
Company drivers may not fuel anywhere other than as assigned by the KTS fuel routing program. Exceptions
are heavy loads, bad weather and refrigeration unit fuel.
•
Company drivers must make daily contact(s) unless otherwise instructed. This should be done using
Qualcomm. Owner-operators must make daily contact when assigned to a load.
Suspension Offenses
The following violations may result in discipline ranging from suspension to termination of contract or employment:
•
Reckless or careless driving.
•
Any traffic control violation that results in a fatality.
•
Excessive speeding defined in FMCSR 383.5 as any single offense for any speed of 15 mph or more above the
posted speed limit.
•
Committing two serious traffic violations in a commercial vehicle within a three-year period will result in a
suspension period of 60 days.
•
Committing three serious traffic violations, within a three-year period will result in a suspension period of 120
days.
•
Failure to notify KTS and the authorities in the state which issued your license, if you are convicted of any traffic
violations (other than a parking ticket) by mail within 30 days.
Workplace Violence
The safety and security of our drivers, customers and the general public are of vital importance. Therefore, KTS has
a Zero Tolerance for Violence policy. Individuals displaying any violence in the workplace or threatening violence in
the workplace are subject to immediate termination. Talking or joking about violence will not be tolerated.
The KTS definition of violence includes physically harming, threatening, shoving or pushing another person. It also
includes harassment, intimidation, coercion, brandishing weapons and threats or talk of violence.
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It is every employee’s business to prevent violence in the workplace. You can help by reporting anything in the
workplace that could indicate a co-worker is in trouble. Often, you are in a better position than management to know
what is happening with those around you.
If a violent incident occurs on KTS property, you are not expected to endanger your own life or health to help others.
However, you will not be penalized for engaging in such action if the action results in violating other workplace
policies and/or procedures. You should call the police, if necessary.
Weapons
Weapons are defined as handguns, rifles, knives with blades longer than 4 inches, mace, brass knuckles, throwing
stars, ammunition and all other prohibited items as defined by Federal Department of Transportation (DOT) and the
Bureau of Alcohol, Tobacco and Firearms (BATF).
Personal Property
KTS is not responsible for drivers’ personal property. If you leave personal property on KTS premises, you do so at
your own risk. You are responsible to secure or remove personal property upon termination. You are responsible for
any cost incurred in shipping personal property to your place of residence.
Problem and Complaint Reporting Procedure
Open Door Policy
Effective communication is key to any successful organization. The success of KTS is a result of keeping all lines of
communication open for all drivers. KTS wants to hear your concerns as well as innovative ideas. If you have a
concern or idea, please talk to your supervisor who can provide the quickest and most accurate answers.
Handling Problems and Complaints
A grievance is a problem or complaint related to employment. If you have a grievance, we encourage you to resolve
any differences through the proper chain of command:
Discuss the situation with your Driver Manager. Taking this step first generally resolves the problem.
If, after discussing the problem with the Driver Manager, the problem remains unsolved, contact the Driver
Manager’s supervisor.
If the issue or problem has not been resolved to your satisfaction, contact the Director of Fleet Operations.
If you are still unsatisfied, contact the HR Department.
As with any grievance or concern, it is important to talk to someone. If you are unable to discuss or uncomfortable
discussing the situation with your Driver Manager or Supervisor, the HR Department has an open door policy and is
available to help resolve any problem or grievance.
Termination of Employment or Contract
Resignation
If you decide to resign from the company, you must return all your assigned equipment to the Salt Lake City
Terminal. Truck abandonment is reported to DAC and becomes a permanent part of your driving record. See
Terminal Maps in Appendix A.
Owner-Operators
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If you are an owner-operator, you are expected to abide by the terms of your contract.
Company Drivers
If you are a company driver, you are expected to give notice to your Driver Manager. If you have taken any type of
leave, you are responsible to keep in contact with your Driver Manager. KTS recommends that you contact your
Driver Manager no later than one week prior to the expected return date to update KTS on your leave status. If you
fail to keep KTS informed of your status and subsequently fail to return to work once leave expires, you are
considered to have resigned.
See the FMLA Section of this manual for details on employee rights under the Family and Medical Leave Act.
Employees on leave for a medical condition are expected to return to work once they have been completely
released to return to full-duty by a medical professional. We value you. Please do your part to communicate with
KTS about your situation.
Reduction in Force
If a layoff is necessary to protect KTS’s financial or operational status, Management reserves the right to reduce its
work force either permanently or temporarily. KTS also reserves the right to reduce the work force when substantial
changes in status or technology necessitate such action. Factors, including but not limited to, an employee’s years
of service, level of compensation, experience and performance ability may be used to determine whether to retain
that employee. KTS will not discriminate unlawfully during layoffs.
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Section 3: Compensation and Benefits
Company Drivers ................................................................................................................................................................. 17
Payroll .............................................................................................................................................................................. 17
Benefits ............................................................................................................................................................................ 18
Vacation Time .................................................................................................................................................................. 20
W-2 and W-4 Forms......................................................................................................................................................... 21
Worker’s Compensation................................................................................................................................................... 21
Family and Medical Leave Act ......................................................................................................................................... 22
Owner-Operators ................................................................................................................................................................. 25
Settlement........................................................................................................................................................................ 25
Benefits ............................................................................................................................................................................ 26
Tax Services .................................................................................................................................................................... 27
1099 (W-9) ....................................................................................................................................................................... 27
Occupational Accident Insurance .................................................................................................................................... 27
Frequently Asked Questions ............................................................................................................................................ 28
Passengers and Pets ........................................................................................................................................................... 30
Passenger Authorization Policy ....................................................................................................................................... 30
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Company Drivers
The policies, procedures and benefits outlined in this section apply only to company drivers. Company drivers are
employees of Kelle’s Transport Service, LLC (KTS).
Payroll
KTS seeks to provide timely and accurate payments to all drivers. If you have a question or concern regarding your
compensation or payroll procedures, please contact your Driver Manager, or the HR Department. Payroll policies
and procedures are made by KTS and can be modified at any time. For a representative list of payroll deductions,
see Appendix B.
Payroll Deadlines
Your payday is every Wednesday. This may change on occasion due to Federal holidays. If this happens, you will
be notified.
All trips delivered by Wednesday with a completed Trip Sheet Scanned in to TripPak or Transflo by Wednesday at
midnight, will be paid the following Wednesday.
Trip Records
You must submit a Trip Sheet for each completed trip to receive pay and reimbursements for trip expenses. Follow
these steps to ensure your payroll is processed accurately and without any delays.
1.
Write the following information on your Trip Sheet:
•
Driver code
•
Trailer number
•
Tractor number
•
Trip #
Scan the following items with your trip sheet:
•
Receipts for any expenses including lumper service, pallets and miscellaneous items.
•
Signed copies of customer Bills of Lading or KTS Delivery Receipts.
•
Scale tickets.
Scan all the documents into Transflo or TripPak within 24 hours but no later than 72 hours of delivery.
Important Reminders
•
Be sure to write your trip number, driver code, tractor number, and PO number (when required), on every
receipt.
•
Make sure the customer signs the bills when you finish delivering the load.
Detention Pay
Detention occurs when a driver arrives on time at the customer site and is detained after the scheduled appointment
time at either a shipper or receiver. Follow these steps to receive detention pay:
1.
Send in arrival and departure Macros so that we can notify our customer of the delay in a timely manner.
•
Send Macro 20 within 30 minutes of arrival and departure with the correct date and time.
•
Use military time and time zone the detention happened in. This allows times to be matched to the bills and
satellite history.
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Include the trip number and the stop number.
2.
The stop must be a scheduled appointment. Each stop must be on time.
3.
The time and date arrived and departed must be stamped or signed (written) on the bills, for each stop.
Drivers who cause the detention or prevent us from being able to bill detention will not be paid detention. Detention
will not be paid for driver unloads. If KTS is unable to bill the customer for the detention, we will not be able to pay
you. Any of the following errors or oversights will prevent you from receiving detention pay:
•
Not sending in arrival and departure Macros for each stop.
•
Sending incorrect information: wrong time zone, wrong time, not using military time, wrong date, wrong load
number or the wrong stop number.
•
Date and times in the arrival and departure Macros do not match the date and time that is noted on the bills.
•
Sending in an arrival or departure Macro more than 30 minutes from time of completion.
•
Not having the time and date arrived and departed stamped or signed (written) on the bills, for each stop.
•
Leaving the facility. If a driver can leave the facility we have the opportunity to do a turn and send him/her on
another load.
•
Being late to the stop.
Benefits
KTS provides a wide range of benefits to eligible employees including insurance plans, and paid vacation. For
details or to enroll in a plan, please contact the HR Department.
Insurance Plans
The following insurance plans are available to full-time company drivers. Full-time company drivers are employees
who drive a minimum of 6,500 equivalent solo miles per month for KTS. These plans go into effect the first day of
the month following two full months of continuous employment, as long as you have given your completed
enrollment form to the HR Department during the initial enrollment period (within the first 45 days of employment):
•
Medical plan for you and your eligible dependents.
•
Dental plan for you and your eligible dependents.
•
Voluntary Short Term Disability. Weekly premiums are determined by age and selected coverage.
For more information on any of the benefits listed above, including current rates, contact the Human Resources
Department.
Open Enrollment
To enroll yourself or eligible dependents in any of the insurance programs offered through the company, contact the
HR Department to obtain the proper forms.
When the initial enrollment period (within the first 90 days of employment) has ended, you may only make changes
to your insurance plan during open enrollment. Changes include new enrollment, plan changes or cancellation.
Open enrollment normally takes place during August, with an effective date of September 1st. Occasionally, the
period of open enrollment will change due to KTS circumstances. When this happens, the HR Department will send
out notification. Please note that we cannot make changes to your insurance plan or enrollment status in response
to a verbal request; all changes must be in writing.
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The effective date of any changes you make to your medical or dental coverage will always be the first day of the
next month, unless the change is due to a qualifying event. Then the effective date will be that of the qualifying
event. Qualifying events include marriage, birth of a child, divorce, and loss of coverage from another provider.
These are the only types of events that will allow you to enroll, change or cancel your insurance outside of open
enrollment periods. If you have a qualifying event, you will need to provide documentation such as a marriage
certificate, divorce decree, birth certificate, loss of coverage certificate/change of coverage certificate, etc. You must
make changes to your insurance elections within 30 days following a qualifying event. If you do not notify the
Human Resources Department within this time period, you will not be able to change your insurance elections until
the next open enrollment period.
Cancellation
If you want to cancel your insurance, you must provide written notice to the HR Department during the open
enrollment period or within 30 days of a qualifying event. Your insurance will be cancelled the last day of the month
during which you submitted written notice to the HR Department. You will be responsible for insurance premiums
through the end of the month.
Termination
If your employment is ended (by you or by KTS), medical and dental coverage ends at the last day of the month of
termination. . (Example you terminate on the 15th of the month your coverage ends on the last day of that month).
Privacy Rights
HIPAA (the Health Insurance Portability and Accountability Act of 1996) imposes limits on how group health plans,
carriers, and medical providers may use or disclose the protected health information (PHI) of plan participants. It
also gives individuals specific privacy rights, such as the right to access and copy their PHI that is held by health
plans, carriers and providers.
The KTS Health Plan may have some limited access to PHI. However, KTS policy prohibits retaliation, discrimination
against, or intimidation of any participant who exercises his/her privacy rights. KTS does not require anyone to waive
his/her privacy rights as a condition of treatment, payment, enrollment in a health plan, or eligibility for benefits.
KTS and the KTS Health Plan have designated the Benefits Administrator as the Privacy Specialist. If you have any
questions about the KTS Privacy Policy, please contact the Benefits Administrator in the HR Department.
COBRA
Employees, who lose healthcare coverage under the KTS Health Plan as a result of a qualifying event, may pay for
a temporary extension of coverage through COBRA. COBRA coverage is not automatic and the employee must
complete and submit required paperwork within 60 days of the qualifying event.
Qualifying events include:
•
•
•
•
•
Termination of employment for any reason except gross misconduct
Divorce
Loss of coverage
Work hours reduction, or
Eligibility for Medicare
Generally, COBRA coverage may continue for up to eighteen months. Other events may extend COBRA
continuation coverage beyond this period. Employees using COBRA are responsible to pay the entire health
insurance premium plus an administrative fee. Please contact the HR Department if you have questions regarding
COBRA.
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Vacation Time
After one year of full-time, continuous employment, you are eligible to receive paid vacation time. Vacation time is
earned for years of active employment according to the following schedule:
Years
Paid Vacation Time
1
5 day
5+
10 days
10+
15 days
Vacation pay is calculated based on your average weekly gross taxable income over the previous year. Vacation
time is calculated from anniversary date (hire date) to anniversary date. No advance on next year’s vacation is
permitted.
Company drivers have the option to either use or cash-out vacation time. Drivers must notify their Driver Manager
prior to requesting time off. See Home Time Policy for the proper time-off request procedure. Cash-out may be
requested through Driver Payroll.
Termination
Upon termination of employment, KTS will pay employees for any earned but unused vacation days remaining at the
time of termination. Applicable state law determines the method of calculating the amount of vacation owed to an
employee upon termination. Contact your Payroll representative for specific details regarding your vacation pay.
Company drivers who become Owner Operators leased to KTS receive pay for unpaid vacation time. Owner
operators do not accrue vacation pay and are not eligible for vacation pay.
If at the completion of a lease, an owner operator leased to KTS elects to again become a company driver, KTS will
recognize previous service as a company driver rounded down to the most recently completed year of service when
calculating vacation. To qualify, an individual must have continuous service with KTS as a company driver, owner
operator and again as a company driver.
A returning company driver has no accrued vacation at the rehire date. The driver must wait one year from the date
of rehire for vacation to accrue.
W-2 and W-4 Forms
You will be sent a W-2 every year. Please make sure your address is always current. If your address has changed,
please provide your new information in writing to the Human Resources Department. This will ensure that there is no
delay in receiving your W-2.
•
You should complete a new W-4 if you have any change in the number of your dependents or marital status.
Worker’s Compensation
Worker’s Compensation is available to eligible employees who are injured on the job. For complete reporting
procedures, see the Safety section. Owner-operators are not covered by KTS’s Worker’s Compensation policy and
must carry their own Occupational Accident and/or Worker’s Compensation Insurance.
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Family and Medical Leave Act
Eligible employees are entitled to Family and Medical Leave as provided by the Family and Medical Leave Act
(FMLA).
Eligibility
Employees who have worked for KTS for at least 12 months and for at least 1,250 hours during the immediately
preceding 12 months may take unpaid leave up to time allowed by applicable law.
Using FMLA Leave
FMLA Leave may be taken
•
For the birth and care of a newborn baby;
•
For placement of a child with you for adoption or foster care;
•
To care for your spouse, child, or parent who has a serious health condition;
•
When you are unable to perform your job functions because of a serious health condition;
•
For qualifying exigency leave because your spouse, child, or parent is on active duty or has been notified of a
call to active duty in the Armed Forces in support of a contingency operation; or
•
For military caregiver leave for your spouse, child, parent or next of kin.
Serious Health Condition
A serious health condition under FMLA is defined as an illness, injury, impairment, or physical or mental condition
that involves any period of incapacity or continuing treatment, such as:
•
Care in an in-patient facility;
•
Continuous treatment by or under the supervision of a health care provider that requires absence from work or
other regular daily activities for more than three consecutive calendar days;
•
Pregnancy or for prenatal care;
•
A chronic, serious health condition which requires periodic visits for treatment; continues over an extended
period of time; and may cause episodic rather than continuing incapacity;
•
A permanent or long-term condition for which treatment may not be effective; or
•
Multiple treatments for a condition that, if not treated, would result in a period of incapacity of more than
three consecutive calendar days.
Qualifying Exigency
A qualifying exigency under FMLA applies to active military duty or a call to active military duty for members of the
National Guard or Reserves and includes:
•
Attending to issues arising from a short notice deployment;
•
Attending military events and related activities;
•
Arranging for childcare and related activities due to circumstances arising from the active duty or call to active
duty of the military member;
•
Making or updating financial and legal arrangements to address a military member’s absence;
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Attending counseling sessions not provided by a health care provider, the need for which arises from the active
duty or call to active duty of the military member;
•
Taking up to five days of leave to spend time with a military member who is on short-term temporary rest and
recuperation leave during deployment;
•
Attending certain post-deployment activities for a period of 90 days following termination of the military
member’s active duty status;
•
Addressing issues arising from the death of a military member; or
•
Attending any other event that the employee and employer agree is a qualifying contingency.
Notice of Leave
If employees know they will need to use FMLA Leave, they should provide 30 days notice of their intention to take
leave. If the need is not foreseeable, the employee should provide notice as soon as practical. You must notify the
Human Resources Department of your intention to take FMLA Leave. Further, employees must make a reasonable
effort to schedule treatment for a serious health condition to avoid unduly disrupting company operations, subject to
a health care provider’s approval.
Employees do not need to specifically request FMLA Leave for FMLA Leave to be granted. Rather, the employee
must explain the reason to the Human Resources Department for requesting leave. KTS will determine whether the
requested leave qualifies under FMLA. An employee who fails to explain the reason for requested leave may have
the request denied.
Company Response
Once KTS determines that the leave qualifies under FMLA, it will notify the employee that any available paid leave
(vacation days) is designated and will be counted as FMLA Leave. If FMLA Leave is used intermittently (not all at
once) for the same condition, KTS will provide only one notice that the leave qualifies as FMLA Leave.
KTS will not discipline employees or interfere, restrain, retaliate or discriminate against employees for exercising or
attempting to exercise their right to use FMLA Leave. KTS will not deny or discourage proper leave requests.
Employee Responsibility
If you have taken any type of leave, you are responsible to keep in contact with the HR Department. You should
contact the HR Department no later than one week prior to your expected return date to update KTS on your leave
status. If you fail to keep KTS informed of your status and subsequently fail to return to work once leave expires, you
are considered to have resigned. Please do your part to communicate with us about your situation.
Medical Certification
KTS requires leave requests related to a serious health condition to be supported by a certification from a health
care provider on a Department of Labor form, entitled Certification of Health Care Provider. Information sought shall
be limited to information requested on this form. If the form is required, the employee must provide it within 15 days
of the leave request, unless it is not practical to do so under the circumstances. Pending receipt of the certification,
KTS may make preliminary determinations of how the leave request is treated.
If KTS doubts the necessity of the leave, it may ask the employee to recertify. Such recertification shall generally not
occur more frequently than once every 30 days, unless there are extenuating circumstances. KTS may also select a
doctor for a second opinion, at its expense. KTS shall not regularly employ such doctor. A third doctor, mutually
selected by the employee and KTS, at company expense will resolve disputes.
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Fitness for Duty
KTS may request you to provide a fitness-for-duty certification at your expense. This shall be handled on a uniform
basis. If a fitness-for-duty certification is required, KTS will notify you either at the time you give leave notice or upon
disclosure of medical circumstances necessitating leave.
Vacation Time
KTS will substitute the employee’s paid vacation leave for any qualified FMLA Leave. Using paid vacation does not
extend the period of FMLA Leave. KTS requires that unused paid vacation be used for FMLA Leave.
Health Insurance
During FMLA Leave, KTS will continue to pay its portion of the employee’s health insurance premium, and the
employee is responsible for his/her share. If the employee does not pay his/her share of these premiums, the
employee will lose group health insurance coverage. If the employee fails to return to work after FMLA Leave
expires, the employee must reimburse KTS for payment of health insurance premiums unless (1) the employee does
not return because of the serious health condition, which prevents the employee from performing his/her job or (2)
the employee does not return to work due to circumstances beyond the employee’s control. While on leave, the
employee must also continue to pay premiums for all voluntary insurance plans in which he/she is enrolled.
Return to Work
Employees are entitled to return to their jobs or a substantially equivalent position without loss of pay or benefits if
they return to work from FMLA Leave on or before the business day following expiration of the allotted FMLA period.
Any unpaid employee insurance premiums will be deducted from the employee’s payroll. Deductions will start
immediately following the employee’s return to work. Employee premiums must be paid in a period not to exceed 2/3
of the total time off under FMLA. For example, if you are off for a total of nine weeks under FMLA, premiums may
be repaid through payroll deduction over a period of six weeks (9 weeks x 2/3 = 6 weeks). For more complete
information regarding rights and responsibilities under the Act, contact the local U.S. Department of Labor office.
If you have been a full-time employee for 90 days or more but do not meet FMLA eligibility requirements, you may
be granted a 30-day medical leave according to the same requirements as FMLA. Please contact the HR
Department for further information.
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Owner-Operators
The policies, procedures and benefits outlined in this section apply only to owner-operators. Owner-operators are
independent contractors and are not employees of Kelle’s Transport Service, LLC (KTS).
Settlement
KTS seeks to provide timely and accurate settlement for its owner-operators. If you have a question or concern
regarding settlement procedures, please contact your Settlement Clerk, your Driver Manager or the HR Department.
Settlement policies and procedures are made by KTS and can be modified at any time.
Settlement Deadlines
Settlement occurs every Wednesday. This may change on occasion due to Federal holidays. If this happens, you
will be notified.
All trips delivered by Wednesday with a completed Trip Sheet, sent in to a Transflo or TripPak by Thursday, will be
paid the following Wednesday.
Trip Records
You must submit a Trip Sheet for each completed trip to receive pay and reimbursements for trip expenses. Follow
these steps to ensure your settlement is processed accurately and without any delays.
1. Write the following information on your Trip Sheet:
•
Driver code
•
Trailer number
•
Tractor number
•
Load number
2. Scan the following items with your trip sheet:
•
Receipts for any expenses including lumper service, pallets and miscellaneous items.
•
Signed copies of customer Bills of Lading or KTS Delivery Receipts.
3. Scan all the documents into Transflo or Trip Pak within 24 hours but no later than 72 hours of delivery.
Important Reminders
•
Be sure to write your trip number, driver code, tractor number, and PO number (when required), on every
receipt.
•
Make sure the customer signs the bills when you finish delivering the load.
Detention Pay
Detention occurs when a driver arrives on time at the customer site and is detained after the scheduled appointment
time at either a shipper or receiver. Follow these steps to receive detention pay:
1.
Send in arrival and departure Macros so that we can notify our customer of the delay in a timely manner.
•
Send Macros within 30 minutes of arrival and departure with the correct date and time.
•
Use military time and time zone the detention happened in. This allows times to be matched to the bills and
satellite history.
•
Include the trip number and the stop number.
The stop must be a scheduled appointment; each stop must be on time.
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The time and date arrived and departed must be stamped or signed (written) on the bills, for each stop.
Drivers who cause the detention or prevent us from being able to bill detention will not be paid detention. Detention
will not be paid for driver unloads. If we are not able to bill the customer for the detention because of driver error, we
will not be able to pay you. Any of the following errors or oversights will prevent you from receiving detention pay:
•
Not sending in arrival and departure Macros for each stop.
•
Sending incorrect information: wrong time zone, wrong time, not using military time, wrong date, wrong load
number or the wrong stop number.
•
Date and times in the arrival and departure Macros do not match the date and time that is noted on the bills.
•
Sending in an arrival or departure Macro more than 30 min from time of completion.
•
Not having the time and date arrived and departed stamped or signed (written) on the bills, for each stop.
•
Leaving the facility. If a driver can leave the facility we have the opportunity to do a turn and send him/her on
another load.
•
Being late to the stop.
•
Driver unloads are not eligible for detention pay.
Benefits
KTS can help coordinate access to limited benefits for eligible owner-operators. For complete details or to enroll in a
plan, please contact the HR Department.
Health Insurance
As an independent owner-operator, you are not eligible for KTS sponsored health insurance. However, a limited
benefit health plan and a dental plan are available to owner-operators who contract with KTS. Premiums may be
deducted from your settlement.
You may enroll within your first thirty days as a KTS owner-operator, with a coverage effective date the first day of
the next month. You may also enroll during the annual open enrollment period, which is generally in January.
Eligibility
Eligibility and claims are governed by the insurance carrier. For more information on any of the benefits listed
above, contact the Human Resources Department at (800) 777-9100, extension 7009, or by Macro 59. You may
also contact the Owner-Operator Department for information about health insurance options.
Cancellation
If you want to cancel your insurance, you must provide written notice to the HR Department. Your insurance will be
cancelled the last day of the month during which you submitted written notice to the HR Department. You will be
responsible for insurance premiums through the end of the month.
Termination
If your contract is terminated (by you or by KTS), coverage will end the last day of the month your contract is
terminated.
Tax Services
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Income taxes are completely your responsibility as an owner-operator. There is no withholding of Federal or state
income taxes from your settlement
1099
You will be sent a 1099 every year. Please make sure your address is always current. If your address has changed,
please provide your new information in writing to the Human Resources Department. This will ensure that there is no
delay in receiving your 1099.
Occupational Accident Insurance
You are required to carry Occupational Accident Insurance and/or Worker’s Compensation as applicable. KTS can
facilitate coverage through an insurance carrier with the premiums paid through settlement deduction. Alternatively,
you can select your own insurance company and pay the premiums directly. If you use another insurance company,
you are required to provide KTS with a current Certificate of Insurance.
If you have employees who drive a truck you lease or own, you are required to provide Worker’s Compensation
coverage for your employees.
If you are hurt on the job, you must file a claim through your Occupational Accident Insurance plan. Owner-operators
are not covered by KTS’s Worker’s Compensation policy.
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Frequently Asked Questions
Question 1:
Should I pay estimated quarterly taxes? If so, how much should I pay?
Answer:
Since you are self-employed, you are responsible to make tax payments to the IRS. Federal and
state income taxes are not withheld from your settlement. Your tax service provider will help you
determine the amount you need to pay if you are a new owner-operator. Your tax service provider
should send you the Estimated Quarterly Tax documentation (vouchers) for the entire year during
the month of March. Estimated quarterly taxes are based on your previous year’s earnings and/or
your projected earnings for the current year.
Question 2:
Is it wise to establish business accounts (checking, savings, credit card) for my business expenses?
Answer:
Yes. It helps to keep your business finances separate from personal accounts. Moreover, because
the IRS requires you to have “Documentary Evidence” of legitimate business expenses, it will help
you to account for and prove the date, place, type of expense and amount in writing. Monthly
service fees, check-printing fees, bounced check fees and ATM fees may also be deductible
expenses for business accounts (not for personal accounts).
Question 3:
Can I still set up a retirement account?
Answer:
Yes. Not only can you, but it is in your best interest both now and well into the future. By setting up
an appropriate retirement account, you are sheltering that money from taxation now, and planning
for your future retirement. There are many options available. Your tax service provider should be
able to assist you in contacting a certified investment advisor or stockbroker today.
Question 4:
Should I incorporate or not?
Answer:
Many independent owner-operators wrestle with this often complex question. Many independent
owner-operators choose to incorporate to protect themselves and their personal assets (e.g.,
homes, lands, cars, etc.) from liability incurred by the business. In the current owner operator
environment, insurance, both yours and the company’s with whom you contract, will provide
coverage for most of the potential liability situations that may arise. Incorporating may create
additional legal and accounting costs as well. If you believe your situation seems to require
incorporating, we suggest you discuss the option with a licensed attorney.
Question 5:
Should I use the IRS Per Diem Allowance, or should I use the actual receipts for my day-to-day
incidental expenses?
Answer:
Currently the IRS allows you to deduct a set amount per overnight stay away from your tax home
(Note: Your tax home is the state in which you reside or the state in which your home terminal is
located). During 2010, the IRS allows you to deduct 80% of the total per diem. Example: If you were
away from your tax home for 250 days last year and used the 2010 per diem rate of $59, you would
have a $14,750 per diem. The IRS allows you to deduct 80% of the $14,750. In this example, you
would have a tax deduction of $11,800. Under normal circumstances, per diem is intended to
approximate actual expenses. Another major difference between per diem and actual expenses is
that per diem can be calculated in a matter of moments. The only information required is the number
of days away from home and the currently allowed rate. Actual expenses can be extremely difficult
to track and account for throughout the year. We encourage you to discuss the use of per diem with
your tax advisor.
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Question 6:
Do I need to provide my tax service provider with a copy of my fuel receipts?
Answer:
Yes. This will enable your tax service provider to accumulate tax information from your earnings
without forcing you to keep track of every transaction, date of transaction, etc. 85% of the
information you need to do your taxes will come from the company settlements. This reduces your
work significantly. We encourage you to keep receipts for any expenses that you pay directly to
KTS. The receipts are valuable, and you need to save them. However, for purposes of tax
preparation, we will have all the required documentation in your settlements. Discuss
documentation requirements with your tax advisor.
Question 7:
Where can I find a list of deductible expenses?
Answer:
The IRS does not provide a list of deductible expenses. However, for your benefit, below is a list to
guide you throughout the year. Please understand that this is not an exhaustive list, other
deductible expenses not listed may still apply to you and your business. Additionally, tax law
changes, and therefore the deductions listed may not be applicable in future years.
The most important thing to remember when discussing deductions is that the IRS requires you to
provide documentary evidence of each expense that you claim. Documentary evidence includes a
receipt, cancelled check, bill, etc. You must have evidence of the date, place, and type of expense
(and how it applies to your business) and the amount of the expense.
Truck Expenses
Personal Expenses
• Lease Payments (included in settlement)
• Depreciation (If you are leasing, you cannot
claim depreciation)
• Interest
• Federal Highway Use Tax (FHUT)
(Included in settlement)
• Permits / Licensing (if not paid in full by KTS)
• Physical Damage Insurance
• Non-Trucking Insurance
• Occupational Accident Insurance
• Health, Dental, Vision, Life, Disability
Insurance Premiums
• Chains/Chain Rack/Tools/Toolbox
• Magazine subscription expense (must be a
trade magazine)
• Home Interest Expense
• Mileage Traveled in a Personal Vehicle for
business purposes -- requires detailed
records of this expense including (date,
origin, destination, miles, and reason)
• Meals (Usually covered by Per Diem)
• Retirement Accounts
• Motels
Office Supplies Expenses
Notes
Purchasing a computer and subsequent
software can be extremely beneficial to a fleet
operation. It may be a deductible expense, but
remember, deductible does not mean that it is
free. The computer will still cost you money on
the front side.
• Bank fees (if business only)
• Credit card fees (if business only)
• Postage/US Mail/FedEx etc.
• Attorney’s fees / Accounting fees
• Office supplies
• Computer and software
• Cleaning supplies
Communication Expenses
• Mobile telephone
• QUALCOMM Communication (included in
settlement)
• Beeper/Pager
• Radio/CB
• Calling Cards
For detailed information on any potential deductions, please contact your tax service provider.
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Passengers
KTS recognizes the importance of family and friends to our drivers and the support they provide. Accordingly, KTS
has established policies that permit drivers to take passengers on the truck.
Passenger Authorization Policy
Drivers must obtain authorization in writing from the Human Resources Department to allow passengers to ride in
their vehicle. Without authorization, drivers are not permitted under any circumstance to transport any person or
permit any person to be transported on a company-owned vehicle or vehicle leased to KTS. Simply stated, no one
other than the driver is permitted to board the vehicle without KTS authorization.
The KTS Rider Program allows drivers to have up to one passenger in their truck at any one time with proper
authorization. To be eligible for the KTS Rider Program, drivers must be a full-time KTS driver, a KTS office casual
driver, a lease owner-operator or an owner-operator.
Please see the Human Resources Department for complete information, or to obtain the proper paperwork for a
Passenger Authorization. KTS reserves the right to deny, review or revoke a Passenger Authorization at any time.
Passenger Requirements
Passengers must be 12 years of age or older. Children under 12 are NOT allowed as passengers at any time. If the
passenger is a child between the ages of 12 and 18 the Driver must provide:
•
Notarized statement from the custodial parent authorizing the driver to take and transport the minor child from
state to state.
Human Resources Department Requirements
To receive authorization for passenger(s), drivers must complete the following forms and submit them to the
Human Resources Department.
•
KTS Rider Authorization Form
Driver Requirements
•
Complete the Driver Release and Indemnification Agreement.
•
Must be either a company driver who is employed as a solo driver or an owner-operator.
•
Must not be on probation for any safety issues.
Passenger and Driver Rules
Drivers and their passenger(s) must follow these rules:
•
The passenger may not operate, maintain, connect or disconnect any KTS or leased equipment, nor may any
passenger assist in loading, unloading or securing cargo. Violation of this policy will result in termination of the
driver’s employment or contract.
•
The passenger must wear safety restraints at all times while the truck is in operation.
•
All rules, regulations, policies and procedures established by the Department of Transportation, KTS and its
customers must be followed at all times.
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Section 4: Driver Safety and Training
Drug and Alcohol Testing ..................................................................................................................................................... 32
Drug and Alcohol Policy ................................................................................................................................................... 32
Alcohol and Drug Testing Procedures ............................................................................................................................. 33
Federal Drug and Alcohol Education for Commercial Drivers .............................................................................................. 34
Drug and Alcohol Information .......................................................................................................................................... 34
Indicators of Drug Misuse ................................................................................................................................................ 41
DOT and FMCSA Drug Testing Program......................................................................................................................... 42
Indicators of Alcohol Misuse ............................................................................................................................................ 44
Safety Guidelines ................................................................................................................................................................. 47
Pre- and Post-Trip Inspections ........................................................................................................................................ 47
7-Point Brake Check ........................................................................................................................................................ 47
Scaling a Load ................................................................................................................................................................. 48
Kingpin Settings ............................................................................................................................................................... 49
Chain Requirements ........................................................................................................................................................ 50
Overhead Clearances ...................................................................................................................................................... 50
Safe Driving Practices .......................................................................................................................................................... 51
Weather Conditions ......................................................................................................................................................... 51
Mountain Driving .............................................................................................................................................................. 52
Tailgaters ......................................................................................................................................................................... 53
Fatigue ............................................................................................................................................................................. 53
Driving Rules ................................................................................................................................................................... 53
Log Procedures and Requirements...................................................................................................................................... 57
Federal Regulation of Hours ............................................................................................................................................ 57
Eight Basic Limits ............................................................................................................................................................ 57
Meeting the Rest Requirement ........................................................................................................................................ 58
Keeping the 11-Hour Rule ............................................................................................................................................... 59
Keeping the 14-Hour Rule ............................................................................................................................................... 59
Trip Planning Formula...................................................................................................................................................... 59
Required Log Information ................................................................................................................................................ 59
Log Review Policy ........................................................................................................................................................... 62
Accident Reporting Policy .................................................................................................................................................... 63
Filing the Accident Report ................................................................................................................................................ 63
Accident Review Policy .................................................................................................................................................... 64
Owner-Operators ............................................................................................................................................................. 66
Worker’s Compensation ....................................................................................................................................................... 66
Reporting Policy ............................................................................................................................................................... 66
Injury Prevention .............................................................................................................................................................. 67
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Drug and Alcohol Testing
Kelle’s Transport Service, LLC (KTS) knows that for its drivers to be healthy and productive, they must not be under
the influence of alcohol and illegal drugs in the workplace. Alcohol and drug abuse creates a variety of workplace
problems, including increased workplace injuries, increased absenteeism, increased financial burden on health and
benefit programs, increased workplace theft, decreased productivity, and a decline in quality service.
For these reasons and to ensure the safety and well-being of our drivers, the Drug and Alcohol Policy will be
strictly enforced.
Drug and Alcohol Policy
KTS is a drug-free work place. All drivers must undergo drug and alcohol testing as described in Code of Federal
Regulations (CFR) 49, Parts 40 and 382, and must stay in compliance with these regulations. Substance testing for
pre-employment, random, post-accident and reasonable suspicion will be performed under the guidelines of CFR 49
Part 382. Violating any portion of this policy is a termination offense.
•
Drivers may not use of drugs or alcohol while engaged in safety sensitive activities.
•
Drivers may not possess or use any drugs or alcohol while considered on duty by KTS.
•
Drivers may not consume any amount of alcohol within 8 hours of reporting for duty.
•
Drivers may not consume alcohol while assigned to a truck unless relieved of duty and on scheduled home time.
•
No driver may possess or have in their possession any form of narcotic drug or alcohol — while on KTS or
owner-operator property or equipment — that is not expressly manifested on a shipper’s Bill of Lading. Any item
manifested on a shipper’s Bill of Lading must be confined to an enclosed trailer with a shipper’s seal.
The following definitions apply throughout this policy:
Terms
Definition
Alcohol
Ethyl alcohol or ethanol
Driver
In this section of the Driver Manual, the term driver includes both company drivers and owneroperators.
Drugs
Any substance recognized as a drug in the United States Pharmacopeia, the National formulary,
the Homeopathic Pharmacopeia, or other drug compendia or supplement to any of these
compendia. This includes without limitation, narcotics, hallucinogens, depressants, stimulants, or
any other drug or narcotic classified as a schedule one or two controlled substance.
Prospective
Employee
Any person who has applied for employment or owner-operator status with the company.
Sample
Adequate amounts of urine, blood, breath, saliva, or hair used for testing purposes.
Refusal
Occurs when a driver (1) refuses without cause to submit to a drug or alcohol test, (2) does not
follow directions when told to submit to a drug or alcohol test, or (3) uses alcohol or drugs after
he/she is sent for a test but before the test is performed.
SafetySensitive
Duties
Actions or duties that directly affect the safe operation of a motor vehicle, including but not
limited to driving, inspecting, loading, being involved in an accident, or completing driver
paperwork. Unless specifically stated otherwise, drivers are performing a safety sensitive
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function at all times while on duty, whether driving or not.
Alcohol and
Drug Testing
The collection and testing of samples is not limited to circumstances where there are indications
of individual, job-related impairment of an employee or prospective employee. KTS may require
the collection and testing of samples for the following purposes:
•
•
•
•
•
Pre-employment or pre-contract
Random selection
Suspicion or probable cause
Post accident or injury
Retest during rehabilitation or return to work in a safety sensitive position after testing
between .02 and .04 on an alcohol test
Alcohol and Drug Testing Procedures
1.
All drivers and prospective drivers must submit to a drug and alcohol test.
2.
Drivers must show a current government-issued ID card to the person collecting the sample.
3.
Any drug or alcohol testing will take place immediately prior to, during, or immediately after the regular work
period.
4.
KTS will pay all testing costs.
5.
KTS will certify all Substance Coordinators under the guidelines of CFR Part 40 and all tests will be performed
under these guidelines:
•
Drug and alcohol tests will be kept confidential. No information will be released without the written consent
of the driver, by authority of a warrant or request of a government agency.
•
Drivers are prohibited from performing any safety sensitive function until the drug and alcohol test results
have been confirmed, and the results are negative.
•
KTS may require a driver to submit to a non-DOT drug or alcohol test to protect the interests of the
company and its customers. Drivers must agree to these tests as a condition of hire, employment or
contract. Refusal to submit to these tests is considered grounds for termination.
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Federal Drug and Alcohol Education for Commercial Drivers
KTS is required by the Federal Motor Carrier Safety Administration (FMCSA) to provide educational materials that
explain the requirements and procedures of the Department of Transportation (DOT) and FMCSA mandated Drug
and Alcohol testing program. This FMCSA guide is included in the Driver Manual to meet this requirement.
Additional KTS-specific Drug and Alcohol policies are found in the preceding section. Please contact your Driver
Manager or the Safety Department if you have any questions about KTS Drug and Alcohol policies or about the
Federal guidelines and procedures described in this section.
Term
Definition
Controlled
Substances
These are any substances that have psychoactive properties, including narcotics,
hallucinogens, depressants and stimulants. Some are available as prescription medications and
others may only be available illegally. The word “drugs” refers to controlled substances.
Medical Review
Officer
This is a licensed physician responsible for receiving laboratory results who has knowledge and
the appropriate medical training to interpret a laboratory confirmed positive test result for a
legitimate medical explanation.
Substance
Abuse
Professional
This means a licensed physician, licensed or certified psychologist, social worker, employee
assistance professional, or addiction counselor with knowledge of and clinical experience in the
diagnosis and treatment of alcohol and controlled substances related-disorders.
Additional definitions can be found in applicable Federal regulations (49 CFR Part 49 and Part 382)
Drug and Alcohol Information
1.
Your company official who will answer employee questions about drug and alcohol policies and
procedures is:
•
2.
3.
Salt Lake City Drug and Alcohol Coordinator: 801-931-5833
Only drivers of the following commercial motor vehicles (CMV), who are mandated to have commercial
driver's licenses, are required by FHWA regulations to take part in mandated drug and alcohol testing
programs:
•
Gross vehicle weight rating of 26,001 or more pounds; or
•
Gross combination weight rating of 26,001 or more pounds and the towed unit has a gross vehicle weight
rating of greater than 10,000 pounds; or
•
Designed to transport 16 or more passengers, including the driver; or
•
Carries hazardous materials that require the commercial motor vehicle to be placarded.
A CMV driver must be in compliance with the FHWA drug and alcohol testing regulations for any period
of the workday he or she is performing safety-sensitive duties or functions. Safety-sensitive duties are
any of those activities listed in Part 395.2 of the Federal Motor Carrier Safety Regulations: On-Duty time,
paragraphs 1 through 7. These duties include:
•
All time spent on private or public property while waiting to be dispatched, unless relieved from duty by the
motor carrier;
•
All time inspecting equipment or servicing a CMV;
•
All time spent driving a CMV;
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•
All time in or upon a CMV, except for time spent resting in a sleeper berth;
•
All time loading or unloading a CMV, supervising others loading or unloading the vehicle, remaining in
readiness to operate the CMV, or in giving receipts for shipments;
•
All time spent performing driver requirements after an accident; and
•
All time repairing, getting assistance for, or remaining with a disabled vehicle.
Conduct prohibited by FMCSA regulations.
Prohibited conduct involving drugs or controlled substances includes:
•
No driver performing safety-sensitive duties can use controlled substances or prohibited drugs, such as,
marijuana, cocaine, amphetamines, opiates, PCP or any other controlled substance.
•
No driver shall report for duty or remain on duty requiring the performance of safety-sensitive duties when
the driver uses any controlled substance except when the use is legally authorized by a licensed medical
practitioner, who has advised the driver that the substance will not adversely affect the driver's ability to
safely operate a commercial motor vehicle.
•
No driver who has a positive drug test or who has refused a test can perform an FMCSA safety-sensitive
duty, or perform safety-sensitive duties under any other Department of Transportation Administrations.
•
No employer can use a person to perform a safety-sensitive duty if the person has used prohibited drugs;
this includes a positive drug test, a test refusal, or actual knowledge of a violation of an FMCSA prohibition.
•
No driver can refuse to take a required DOT/FMCSA mandated drug test when notified by the employer.
Prohibited conduct involving alcohol includes:
•
Having an alcohol test result of 0.04 or greater while performing safety-sensitive duties.
•
On-duty use: No driver can use alcohol, in any form while performing safety-sensitive duties; this includes
alcohol-containing medications (prescription or over-the-counter) or other alcohol-containing products.
•
Pre-duty use: No driver shall perform safety-sensitive duties within four hours after using alcohol; this
includes alcohol-containing medications (prescription or over-the-counter) or other products with alcohol.
•
Post-accident use: No driver required to take a post-accident alcohol test under FMCSA regulations shall
use alcohol for eight hours following the accident, or until he/she undergoes a post-accident alcohol test,
whichever occurs first. See Post-Accident Testing Section for further information.
•
If a covered driver has been tested for alcohol and the alcohol concentration was greater than or equal to
0.02 but less than 0.04, the driver must be removed from safety-sensitive duties for at least 24 hours. The
employer, under its own authority, can take additional disciplinary action beyond removal from duty.
•
No employee can refuse to take a required DOT alcohol test when notified by the employer.
•
An employee cannot possess alcohol in any form while performing their duties.
Prohibited conduct involving drugs and alcohol includes:
•
No driver can refuse to take a drug or alcohol test mandated by DOT and FMCSA regulations.
•
An employer cannot let a driver perform safety-sensitive duties, if the employer has “actual knowledge the
driver has violated any of the prohibitions listed above.”
•
Your employer may establish other prohibitions independent of Federal Motor Carrier Safety Administration
regulations. You should review your company's Drug and Alcohol policy carefully.
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Circumstances or reasons for drug and alcohol testing.
Pre-employment testing
An employer cannot let a driver operate a CMV or perform a driver's other safety-sensitive duties until a
negative drug test is received from the Medical Review Officer (MRO).
An employer may, but is not required to, conduct pre-employment alcohol testing under this part. If an employer
chooses to conduct pre-employment alcohol testing, it must comply with the following requirements:
•
It must conduct a pre-employment alcohol test before the first performance of safety-sensitive functions by
every covered driver.
•
It must conduct the pre-employment tests after making a contingent offer of employment or transfer, subject
to the employee passing the pre-employment alcohol test.
•
It must conduct all pre-employment alcohol tests using the alcohol testing procedures in 49 CFR Part 40.
•
It must not allow a driver to begin performing safety-sensitive functions unless the result of the employee's
test indicates an alcohol concentration of less than 0.04.
Random testing
FMCSA Rules require random drug and alcohol testing for all CMV drivers.
•
The current random alcohol-testing rate is 10% of the average number of drivers in a given year.
•
The current random drug-testing rate is 50% of the average number of driver positions in a given year.
•
In the future, these testing rates may be changed up or down by the FMCSA Administrator, if the industrywide positive and refusal to test rates are sufficiently high or low.
•
Selection of drivers for random testing will be spread evenly throughout the year and must be made by a
scientifically valid method, such as random number table or computer-based random generator. The
selection process must ensure that all drivers have an equal chance of being tested every time random
selections are made and all drivers selected for testing will be tested during the selection period.
•
The random tests must be unannounced; that is, the driver can have no prior warning that he or she is to be
randomly tested. And when the employer notifies him or her, the driver must stop his or her present duties
and immediately proceed to the testing site.
•
Random testing for alcohol can only be done just before, or just after, a driver performs safety sensitive
duties.
Post-accident testing
A driver must be drug and alcohol tested when any of the following occurs while performing FMCSA safetysensitive duties when 1) an accident involves a loss of human life, or 2) a driver received a citation under state
or local law for a moving traffic violation arising from an accident, if the accident involved;
•
Bodily injury with immediate medical treatment away from the scene;
•
Any vehicle being towed/transported away from the scene.
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Type of accident involved
Citation issued to CMV Driver
Tests must be performed
Human fatality
Yes
Yes
No
Yes
Yes
Yes
No
No
Yes
Yes
No
No
Bodily injury with immediate medical
treatment away from the scene
Disabling damage to any motor
vehicle requiring tow away
FMCSA regulations require that the alcohol test should be completed as soon as practical after an accident
(within 2 hours), and must be completed within 8 hours of the accident. If not done within 8 hours of the
accident, the employer must cease attempts to get the alcohol test completed. Employer must then prepare and
maintain a record of why the test could not be done within 8 hours or why it could not be performed promptly
within the first 2 hours.
The drug test must be completed within 32 hours of the accident. If not done within 32 hours of the accident, the
employer must cease attempts to get the drug test collected. The employer must then prepare and maintain a
record of why the drug test could not be performed within the 32 hours.
If an accident meets the requirements for post-accident testing, the driver must remain available for testing. If
the driver does not remain available, the employer may consider this a refusal to submit to testing and a
violation of FMCSA regulations. Employers are required to inform drivers of required post-accident procedures
prior to operating a CMV. FMCSA regulations do allow the employer to use drug and alcohol test results
obtained by police officers in place of doing their own post-accident drug and alcohol tests. But, the employer
must obtain and maintain copies of these results.
Reasonable suspicion testing
An employer must require a driver to submit to a drug and/or alcohol test when the employer has reason to
believe that a driver has violated the FMCSA drug or alcohol prohibitions. The decision to require a reasonable
suspicion drug and/or alcohol test must be made by a supervisor/company official who has completed the Drug
and Alcohol Misuse Training required by FMCSA regulations. Regarding alcohol testing specifically:
•
The employer's decision to do a reasonable suspicion alcohol test must be based on observations that are
specific, current or contemporaneous, and that can be expressed to others in an understandable manner.
•
The observations must concern the appearance, behavior, speech or body odors of the driver.
•
Observations which require a reasonable suspicion alcohol test must have been made just prior to, during
or immediately after the driver has performed safety-sensitive duties.
•
A reasonable suspicion alcohol test should be conducted as soon as possible (within 2 hours), but must be
performed within 8 hours of the observations which triggered a reasonable suspicion alcohol test. If not
done in 8 hours, the employer must cease attempts to have the test conducted. Employer must then
prepare and maintain a record of why the test could not be done within 8 hours or why it could not be
performed promptly within the first 2 hours.
•
The supervisor, who makes the determination that reasonable suspicion exists, cannot conduct the test.
•
A driver must be removed from performing safety-sensitive duties until the reasonable suspicion drug and/or
alcohol tests are completed and reported back as negative.
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Return-to-duty testing
A return-to-duty alcohol test is required before a driver returns to performing safety-sensitive duties when there
has been a violation of FMCSA regulations concerning alcohol. The return-to-duty alcohol test result must have
an alcohol concentration of less than 0.02.
A return-to-duty drug test is required before a driver returns to performing safety-sensitive duties when there has
been a violation of FMCSA regulations concerning controlled substances or drugs. The return-to-duty drug test
must be verified negative for drug use by the MRO before the driver can return to safety-sensitive duties.
Prior to return-to-duty testing the driver must have complied with the Substance Abuse Professional's
recommendations and a letter must have been received by the DER/employer to document this compliance.
Follow-up testing
After passing a return-to-duty drug test and return to safety-sensitive duties, a driver is then subject to follow-up
testing. A minimum of 6 unannounced follow-up drug and/or alcohol tests is required over the following 12
months. Follow-up testing can be required for up to 60 months after return-to-duty. Follow-up testing for alcohol
can only be done just before, during, or just after a driver has performed safety-sensitive duties.
6.
DOT and FMCSA have set strict, specific standards and procedures to ensure the accuracy, reliability
and fairness of the drug and alcohol testing process.
Drug testing procedures:
Urine drug test collections must follow specific guidelines and procedures to ensure that the specimen reaching
the lab is not mixed up with another person's sample, that it has not been tampered with, and that the split
specimen is available for additional testing if the driver wishes to challenge the accuracy of the original test lab.
Drug test collections must be performed by technicians trained according to DOT requirements, and they must
have demonstrated their ability to collect the sample in the correct manner.
Chain-of-custody documentation must be maintained by collectors and laboratory personnel to ensure proper
transfer of specimens and reporting of test results to the Medical Review Officer. Only the form approved by the
DOT can be used to document drug test collections and DOT procedures for reporting and record keeping of
test results must be followed to assure confidentiality of driver test records.
All drug testing must be performed at a laboratory certified by the Substance Abuse and Mental Health Services
Administration (SAMHSA), which is part of the Federal Department of Health and Human Services. These labs
must meet very stringent requirements, and must pass frequent quality control tests to assure the accuracy of
their test results.
Laboratory testing must use two different testing processes. The first test is a “screening” test, which is usually
an automated immunoassay test. If the screening test is positive, then the specimen must be sent to
confirmation testing. Confirmation testing is done by Gas Chromatography/Mass Spectrometry (commonly
called GC/MS). This is the “gold standard” test. The specimen must test positive by both methods before the
confirmed positive laboratory test result is reported to the Medical Review Officer.
The function of the MRO is to contact the driver to determine if the laboratory positive, adulterated, substituted
or invalid test result has a legitimate medical explanation.
The MRO will call and ask about your medications or medical information; you should not discuss this
information with the collector or list medications on the collection paperwork except on the back of your own
copy.
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The driver with a positive, adulterated, substituted or invalid drug test result must be given the opportunity to
directly discuss the result with the MRO before it is reported to the employer. The only exceptions to this are:
•
If the donor has expressly refused the opportunity to discuss the test result with the Medical Review Officer;
•
The donor was contacted by the employer and told to call the MRO, but the donor did not call within 72
hours; or
•
Neither the MRO, nor the employer has been able to contact the donor and 10 days have passed since the
MRO received the positive laboratory test report.
Alcohol testing procedures
All alcohol testing must follow specific guidelines and procedures to ensure that the driver tested is properly
identified with a specific test result. Alcohol testing must be performed by technicians trained according to DOT
requirements and who have demonstrated their ability to perform the alcohol testing in the correct manner.
Alcohol testing is done on breath using a breath-screening device or an evidential breath-testing device. Alcohol
testing can also be done with a saliva-screening device. But, all alcohol confirmation tests must be performed
with an Evidential Breath Testing Device.
Alcohol testing is a two-test process, similar to the screening and confirmation tests performed on urine drug
tests. The screening (or initial) test for alcohol can be done on a Breath or Saliva screening device. If the initial
test is greater than or equal to 0.02 blood-alcohol content (BAC), a second, or confirmation test must be done
after at least a 15-minute wait. The confirmation test result is the final result, when a second test must be
performed.
All alcohol testing devices must meet strict requirements for accuracy and reliability, and be approved by the
National Highway Traffic Safety Administration. Quality Assurance plans have been developed by the
manufacturer of each alcohol-testing device and must be followed and documented to assure the device’s
accuracy and reliability. Alcohol testers must use DOT alcohol testing forms and follow DOT procedures for
reporting and record keeping of test results to assure confidentiality and protection of employee test records.
7.
A Driver cannot refuse an FMCSA required drug or alcohol test.
Regarding drug and/or alcohol testing, refusal to test, and refusal to submit to testing include the following:
•
Failure to appear for any test (except pre-employment tests) within a reasonable time, as determined by the
employer, consistent with applicable DOT agency regulations, after being directed to do so by the employer.
•
Failure to remain at the testing site until the drug or alcohol testing process is complete; provided, that an
employee who leaves the testing site before the testing process commences for a pre-employment test is
not deemed to have refused to test.
•
Failure to provide a specimen for any drug or alcohol test required by this part or DOT agency regulations;
provided, that an employee who does not provide a specimen because he or she has left the testing site
before the testing process commences for a pre-employment test is not deemed to have refused to test.
•
In the case of a directly observed or monitored collection in a drug test, failure to permit the observation or
monitoring of your provision of a urine specimen.
•
Failure to provide a sufficient amount of urine, breath or saliva when directed, and it has been determined,
through a required medical evaluation, that there was no adequate medical explanation for the failure.
•
Failure or decline to take a second test the employer or collector has directed you to take.
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•
Failure to undergo a medical examination or evaluation, as directed by the MRO as part of the verification
process, or as directed by the DER. In the case of a pre-employment drug test, the employee is deemed to
have refused to test on this basis only if the pre-employment test is conducted following a contingent offer
of employment.
•
Failure to cooperate with any part of the drug or alcohol testing process (e.g., refusing to empty pockets
when so directed by the collector; behave in a confrontational way that disrupts the collection process).
•
Submit a specimen that is reported as a verified adulterated or substituted test result.
•
Failure to sign the certification at Step 2 of the Alcohol Testing Form.
Consequences for “Refusal to Submit” to an FMCSA required test are:
•
For a pre-employment or return-to-duty test, the driver cannot perform the safety-sensitive duties of a driver
until they have a negative drug test or alcohol result less than 0.02.
•
For all other drug or alcohol tests, the driver must be immediately removed from his or her safety-sensitive
duties and referred to a Substance Abuse Professional for evaluation.
•
Driver is not qualified to drive commercial motor vehicles until the SAP/return-to-duty process is completed.
Consequences for violation of FAA Drug and Alcohol Prohibitions are:
•
For a pre-employment drug test, or return-to-duty drug or alcohol test, the driver cannot perform FAA
covered safety-sensitive duties until they have completed the Return to Duty/Substance Abuse Professional
(SAP) Evaluation Process.
•
For all other drug or alcohol tests, the driver must be immediately removed from his or her safety-sensitive
duties and evaluated by an SAP.
10. Return to Duty Process as required by 49 CFR Part 40 Subpart O:
An employee can only return to performing safety-sensitive duties when he/she has: a) completed an initial
evaluation with a SAP and received an education/treatment plan requirement; b) completed the follow-up
evaluation with the SAP and been found in compliance with the initial education/treatment recommended by the
SAP; and c) passed the required return-to-duty drug and/or alcohol test(s).
After passing the return-to-duty drug test, an employee returning to performing safety-sensitive duties is subject
to a minimum of 6 unannounced follow-up tests over the next 12 months. The Substance Abuse Professional
may recommend more than 6 tests and can recommend follow-up testing for up to 60 months. The Substance
Abuse Professional can also recommend alcohol testing for an employee with a positive drug test, or follow-up
drug testing for an employee after a positive alcohol test.
11. Other consequences for violation of FMCSA drug and alcohol prohibitions are:
The DOT and FMCSA drug and alcohol regulations (49 CFR 40 and 382) do not mention criminal or civil
penalties for violation of drug and alcohol prohibitions, only the consequences above are listed. Employers and
drivers who violate DOT and FMCSA drug and alcohol regulations are subject to the civil and/or criminal penalty
provisions of 49 U.S.C. 521(b). An employer, under its own authority, may have additional and stricter
consequences than those required by DOT and FMCSA regulations.
12. KTS is a drug free workplace and the following policies will be in effect at all times:
•
Drivers may not use of drugs or alcohol while engaged in safety sensitive activities.
•
Drivers may not possess or use any drugs or alcohol while being considered on duty by the KTS.
•
Drivers may not consume any amount of alcohol within 8 hours of reporting for duty.
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Drivers may not consume alcohol while assigned to a truck unless off duty and on scheduled home time.
•
No driver may possess or have in their possession any form of narcotic drug or alcohol while on KTS or
owner-operator property (leased or owned) or equipment that is not expressly manifested on a shipper’s Bill
of Lading. Any item manifested on a shipper Bill of Lading must be confined to an enclosed trailer with a
shipper seal.
•
Violations of any portion of this policy are termination offenses.
Indicators of Drug Misuse
Next we will discuss how drug use can affect a driver's health, work, and personal life. That is, the signs and
symptoms to look for that could indicate a problem with drug use in a driver or another employee. Indicators of
alcohol misuse will be discussed in the next section.
Impairment from drug use has a variety of signs and symptoms. Many of these signs and symptoms can be seen
with any drug use. Still, other signs and symptoms are specific to a type of drug. Because not every person
responds the same to a given drug, you should not expect to see every sign or symptom in an individual who has
been using drugs.
Common Indications of Drug Use
•
Absenteeism: Missing work shifts, or frequent late return from breaks.
•
Frequent employer changes: Drug users and chemically dependent persons often quit to avoid detection or are
frequently fired for poor or unsafe job performance.
•
Low productivity. Poor quality work.
•
Increased rate of equipment breakdown or material waste.
•
Poor morale, poor working relations with co-workers, mood swings.
•
Increased accident rate.
•
Theft of equipment and materials
Common Physical Indications of Drug Use
•
A disheveled appearance, odor of drugs, dazed or blank stares.
•
Eyes that are bloodshot, pupils that are dilated/pinpoint, or slow reacting to light.
•
Nausea and vomiting.
•
Mental changes such as losing track of time, memory loss, poor judgment, shortened attention span, slow
reactions or occasionally hyperactive.
Common Behavioral Indications of Drug Use
•
Stumbling or unsteadiness while walking.
•
Body movements that are slow, deliberate, fumbling or uncoordinated.
•
Speech that is slurred, slow, incoherent, mumbling or very fast and pressed.
•
Reflexes/reactions are slow or uncertain; they may have trouble understanding what is happening around them.
•
Emotions may be depressed, angry, aggressive, or euphoric, and there may be sudden changes in emotion
(this is commonly referred to as mood swings).
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Poor judgment and poor decision making skills.
DOT and FMCSA Drug Testing Program
The DOT and FMCSA drug testing program tests for five specific drug classes which are discussed in this section:
Marijuana; Amphetamines; Cocaine; Opiates; and Phencyclidine (or PCP)
Marijuana
•
Common street names include: pot, grass and weed.
•
It can be smoked or swallowed.
•
It can be grown almost anywhere and contains a mild hallucinogenic substance named delta-9-tetrahydrocannabinol (or THC).
•
The odor of burning marijuana is often described as a strong smell of burning rope.
Low dose exposure
Low dose exposure to marijuana usually gives a feeling of well-being and relaxation. Often the user has trouble
judging distances due to loss of depth perception or loses their sense of time. Spontaneous laughing, laughing at
inappropriate times and a short attention span are very common. It can cause short-term memory loss,
uncoordinated body movements and slowed speech. Reddened eyes and cough, chronic fatigue and increased
appetite are also seen.
Large dose exposure
Large dose exposure to marijuana will cause the low dose effects and others, such as mild visual hallucinations,
impaired judgment, paranoia, slowed reaction times, confusion, and can impair the user's ability to perform even
simple tasks.
The main concerns with regard to driver performance are that marijuana can impair mental judgment and the ability
to make quick decisions. This can lead to unsafe and erratic driving behavior. Distortions or hallucinations of what
the driver sees, the altered sense of time, and the impaired ability to accurately measure distances visually can
make driving a vehicle very dangerous.
Chronic use
Chronic use of marijuana may cause a psychological dependence and a chronic lack of motivation. It can raise the
individual's risk of developing cancer. Chronic smoking of marijuana can cause infertility, decreased production of
sex hormones and can decrease sexual performance.
Amphetamines
Typically this refers to amphetamine and methamphetamine.
•
Common street names are: speed, meth, crystal, crystal meth, ice, uppers, and crank.
•
Amphetamines can be taken by swallowing, snorting, smoking or injecting.
•
Illegal labs where methamphetamine is produced may have a strong odor similar to cat urine.
Low dose exposure
Low doses can cause wakefulness, increased alertness and activity, decreased fatigue and can elevate the user's
mood. Dry mouth and excessive sweating are often seen. Of greatest concern may be the false sense of power or
security that users feel after taking amphetamines.
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Large dose exposure
Large doses cause headaches, heart palpitations, dizziness, agitation, confusion, anxiousness, paranoid
hallucinations, panic states and suicidal thoughts.
Chronic use
With chronic use, tolerance develops, and the user often increases the amount used to continue to obtain the
desired effect. Chronic users develop sleep disturbances and suffer from sleep deprivation, which will affect their
work performance. Psychological dependence is frequent and physical dependence is possible.
The main concerns with regard to driver performance are the temporary or false sense of alertness and power,
which can result in risky driving behavior and accidents. Although low doses may give short-term improvement of
mental or physical work tasks, large doses or chronic use decrease the mental and physical ability to work. The
hangover effect of amphetamines is characterized by fatigue and depression, which makes the operation of a
commercial motor vehicle dangerous.
Cocaine
•
Common street names are: coke, crack, white ice, rock
•
It can be snorted, smoked, injected or swallowed.
Cocaine is a stimulant to the brain and the effect of a single dose lasts 20 minutes to 2 hours. It is derived from the
coca plant found in Colombia, Bolivia, and Peru. It can be found in powder or crystal from. Crack, the crystallized
form, is the more potent form and more addictive. Because the effect of the drug does not last long, users often try
to take more of the drug while driving, causing more accidents.
Low dose exposure
Low dose effects include: euphoria, a sense of power and control, mood swings and the urge to take the drug again.
Increased blood pressure and decreased blood flow to the heart and brain can lead to heart attacks and strokes.
Large dose exposure
Large doses cause confusion, paranoia, hallucinations, impulsive behavior, and erratic heartbeats called
arrhythmias, cardiovascular collapse, seizures and death.
Chronic use
With chronic users, a runny nose, nasal problems, and frequent sniffing are common.
For chronic users, the drug often becomes more and more important. There may be problems with depression,
nervousness, excitability, agitation, paranoid thinking, memory loss, insomnia and impotence. Frequently, the user
spends all their money or others' money on the drug, job performance falls and personal relationships with spouse,
family and friends deteriorate. Prolonged depression occurs after discontinuing cocaine use.
The main concerns with regard to driver performance include the artificial sense of power, which leads to a feeling of
invincibility. Lapses in attention and ignoring warning signals brought on by cocaine use greatly increase the
potential for accidents. Paranoia, hallucinations, and extreme mood swings make for erratic and unpredictable
reactions while driving.
Opiates
•
Common street names include: opium, codeine, morphine, and heroin.
•
DOT and FHWA drug testing includes testing for the opiates codeine and morphine.
•
Can be taken by mouth, but heroin abusers typically snort, inject or smoke the drug.
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There are numerous other opiates available, including Demerol, Percocet, Oxycodone, and Lortab. This class of
medications is also referred to as narcotics. They are commonly prescribed as painkillers. Heroin, which can be
detected in urine, is the most potent of the opiates. It has the highest abuse and addiction potential. Codeine has a
lower addiction potential than heroin or morphine.
Low dose exposure
Low dose effects include confusion, euphoria, a feeling of well-being, relaxation, occasional nausea, vomiting,
flushed face and reduced appetite, slowed reflexes, pinpoint pupils, drowsiness and fatigue.
Large dose exposure
Large doses cause the low dose effects, plus stupor, blank staring, decreased response or no response to painful
stimuli, decreased ability to concentrate. Very high doses can cause stupor, deep sleep, coma, suppressed
breathing and death.
Chronic use
Chronic users of narcotics or opiates develop a classical addiction and dependence. They also develop tolerance,
where they need to use more and more drug to get the same effect. Users may develop withdrawal symptoms of
vomiting, fever and chills, similar to a severe flu-like illness. Other signs of withdrawal are tremors, seating, dilated
pupils, irritability, muscle aches and stomach cramps.
A driver using opiates can be sedated, fatigued and have slowed reflexes. This could slow reaction time and raise
the risk for accidents. Although opiates have appropriate medical uses to relieve pain, workplace use may cause
severe impairment of physical or mental abilities. Opiates should not be used at work. FMCSA regulations prohibit
their use unless prescribed by a licensed medical practitioner who is aware of employee's driving duties, and tells
the driver that the medication will not affect his/her ability to safely drive a commercial motor vehicle.
Phencyclidine (PCP)
•
Common street name is angel dust.
•
Can be swallowed, snorted, injected or smoked.
PCP was developed in the 1950's and used as a surgical anesthetic. This use was stopped because it caused
severe hallucinations. From a safety standpoint, it is one of the most dangerous drugs, because it causes a “break
from reality.” PCP causes the user to hallucinate and to be unable to distinguish the difference between reality and
the hallucination. Thus, there is no way to anticipate how a driver will react to dangerous situations.
Low dose exposure
Low doses can give a feeling of well-being, extreme unhappiness, pain, agitation and aggression. Hallucinations and
the loss of contact with reality may be mild to severe. Physical symptoms include drooling, blank stare, staggering
gait and violent behavior.
Large dose exposure
Large doses have the same effect but are more intense. Overdose can lead to coma and death.
Indicators of Alcohol Misuse
This section discusses the effects of alcohol. Alcohol in the FMCSA regulations includes any low molecular weight
alcohol, such as, ethyl alcohol, methyl alcohol or isopropyl alcohol. All of these can cause impaired mental and
physical performance, and are tested for by present DOT alcohol testing procedures.
When a supervisor is making a decision as to whether there is enough current, specific evidence to have a
reasonable suspicion alcohol test conducted, the supervisor is essentially trying to decide if the driver could be
currently impaired or under the influence of alcohol.
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Important Points to Remember
•
The higher the concentration of alcohol in the body, the greater the impairment of mental and physical activities.
•
The alcohol concentration in the body is affected by the amount taken, the length of time over which it was
taken, and how quickly the body is able to absorb or eliminate the alcohol.
•
Alcohol acts as a sedative or depressant on the nervous system; that is, it tends to slow down a person's mental
and physical functions. Even small doses and low concentrations in the body can cause significant impairment
of judgment and muscular coordination.
Low doses
Low doses and concentrations of alcohol may lead to a release of normal inhibitions or restraints. This could lead to
aggressive behaviors which the person would not normally commit without being under the influence of alcohol.
Short-term memory difficulties, sedation, vision changes and slowed reaction times are common even at low alcohol
concentrations.
Large doses
Large doses or higher alcohol concentrations make the low dose symptoms more pronounced or exaggerated. Very
large doses cause stupor, coma and death. There are also serious health effects from chronic use of alcohol, which
can damage virtually every organ in the body. Some examples are anemia, cirrhosis of the liver, dementia,
hepatitis, pancreatitis, sexual dysfunction or impotence, and an increased risk of cancer.
Important Alcohol Concentrations to Remember
0.10 BAC
Federal Standard for Driving While Intoxicated (DWI).
0.08 BAC
Alcohol concentration some states use for DWI. The scientific standard where all people show some
level of impairment.
0.05 BAC
Scientific standard where most people show some level of impairment.
0.04 BAC
FHWA standard for violation of alcohol use prohibitions.
0.02 BAC
FHWA standard for removal from duty.
There can be great differences between individual persons, and how the same alcohol concentration affects them.
One may be stumbling and have slurred speech with a 0.08 alcohol concentration while another person seems
normal. There are great differences in alcohol concentration between individuals taking the same dose of alcohol,
due to differences in weight, body size, age, sex and the liver's ability to eliminate alcohol from the body. The body
is able to eliminate about one drink every 1 to 2 hours.
One drink typically consists of about:
•
1 to 1 1/2 oz. of 80 to 100 proof liquor
•
12 oz. of beer, or 5 oz. of wine
Effects of Alcohol
The following table will show how a given number of drinks might affect an average sized (150-170 pound) person.
The first column represents the number of drinks, the second column, the blood or breath alcohol concentration
expected, the third column shows the likely effects of alcohol at those concentrations, and the fourth column the time
(in hours) to completely eliminate or metabolize the amount of alcohol consumed. This table assumes that the
alcohol is taken over a period of one to a few hours of time.
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Please remember that even low concentrations of alcohol can cause significant impairment and can create a
significant safety risk.
Drinks
Breath or BAC
Effects
Hours
1-2
0.02–0.05
Mild sedation, feeling of well-being, relaxation, mild loss of
coordination and muscle control. Exaggerated or loud speech.
2–4
3-4
0.05–0.10
Slurred speech, blurred vision, clumsiness, hearing changes, mood
swings and poor judgment
5–8
5-10
0.10–0.25
Significant loss of muscle control and mental ability, staggering,
difficulty talking or staying awake, severe memory loss, mood swings,
and poor judgment
8–15
>10
>0.25
Severe loss of muscle control, difficulty standing, distortion and
blurring of vision, confusion, severe memory loss, very poor judgment,
stupor, coma, and death
>15
Final Remarks
If you recognize a potential drug or alcohol problem, don't try to cover up or make excuses for the person. Don't do
their work for them. Tell them you have noticed some things that are just not right and that you are concerned for
their health and safety. Encourage them to seek help from a counselor. Other methods to get help are to report
your concerns to management so that the employer can make appropriate referral for counseling and take steps to
protect the employee or others from injury. Referral to an Employee Assistance Program, if available, is an excellent
option. Treatment here is usually confidential.
Your employer may have additional policies on drug and alcohol use that are not based on DOT or FMCSA
regulations. These employer polices may lay out further consequences for violation of FMCSA drug and alcohol
prohibitions, additional drug and alcohol testing the employer may mandate, or who pays for Substance Abuse
Professional evaluations and any other recommended treatment. Remember: Don't cover up for drivers or other
employees who misuse alcohol and drugs. Don't enable them to continue their self-destructive behavior.
Where can I find confidential help with national toll-free numbers?
Alcoholics Anonymous (AA): (800) 356-9996
Al-Anon (families of alcoholics): (800) 356-9996
American Council on Alcoholism: (800) 527-5344
National Council on Alcoholism: (800) 475-HOPE
Cocaine Help Line: (800) COCAINE
Round-the-clock information and referral services
Drug Abuse Information and Treatment Referral Hotline: (NIDA HOTLINE)
Department of Health and Human Services: (800) 622-HELP
National Clearinghouse for Alcohol and Drug Information: (800) 729-6686
National Council on Alcoholism: 7 days a week, 24 hours a day (800) 622-2255
Adult Children of Alcoholics: P.O. Box 3216 Torrance, CA 90505 (213) 534-1815
American Council for Drug Education: 204 Monroe St., Ste. 110, Rockville, MD 20850, (800) 488-DRUG
American Council on Alcoholism: (800) 527-5344
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CoAnon Family Groups: P.O. Box 64742-66, Los Angeles, CA 90064, (213) 859-2206
Narcotics Anonymous (NA): P.O. Box 9999, Van Nuys, CA 91409, (818) 780-3951
National Council on Alcoholism: (800) NCA-CALL
Women for Sobriety: P.O. Box 618, Quakertown, PA 18951, (215) 536-8026
Safety Guidelines
Kelle’s Transport Service, LLC (KTS) has created safety guidelines to ensure your safety and the success of the
company and to ensure compliance with DOT and Federal requirements. You must follow KTS safety policies and
procedures, rules and regulations.
Pre- and Post-Trip Inspections
You are required to perform a Pre-Trip and a Post-Trip Inspection every day and anytime you drop one trailer and
pick up another. The Pre-Trip Inspection is a DOT requirement. Check the following items and send an inspection
report using Macro 1.
• Service brakes including trailer brake connections
• Parking (hand) brake
• Steering mechanism
• Lighting devices and reflectors
• Tires/Tire Pressure
• Horns
• Windshield wipers
• Rear vision mirrors
• Coupling devices
• Wheels and rims
• Emergency equipment
You must flag all en route inspections every 3 hours or 150 miles. You must perform a tire inspection every time you
stop the vehicle when hauling hazmat loads.
7-Point Brake Check
Start the tractor. Allow 15 seconds for oil pressure buildup and 15 seconds for oil light and buzzer to go off. Check
volt or amp meter (at least 13.6 volts) and check water temperature.
Perform the 7-Point Check
1.
2.
Check the engine.
•
Rate of Pressure Build-Up: With the engine at 1500 RPM, the pressure should build from 85 to 100 psi
within 45 seconds.
•
Governor Check: Check the air compressor. The cut-in/cut-out should start at about 100 psi and stop at
about 125 psi.
Check the parking brake.
•
3.
Tractor valve out/trailer valve in. While in first gear, give the parking brake two tugs. The tractor should not
disconnect from the trailer.
Check the service brake.
•
Push both the tractor and trailer valves in. Pull ahead at 5 mph. While lightly holding the steering wheel,
apply the brakes, check for pulling to the right or left. Any pulling could indicate one of the following: grease
on the brake lining, a low tire, the load has shifted, or a broken spring.
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4.
Apply 90 psi or more to the brake system. After the initial pressure drop, air pressure should not fall more
than 3 psi in one minute (single vehicle) or 4 psi (combination vehicle). If it does, air loss rate is too much.
Perform the low pressure light test.
•
7.
Turn the engine off. Push the tractor and trailer valves in (system is then charged). Air loss rate should be
less than 2 psi in one minute for a single vehicle and 3 psi for a combination vehicle.
Conduct the applied test.
•
6.
47
Conduct the static test.
•
5.
Driver Safety and Training
Turn the key on and pump the brake. The low-pressure warning light and buzzer should come on by 60 psi.
Test the spring brake.
•
Bleed the air from the system by pumping the brakes. When the air falls between 40 psi and 20 psi, the red
trailer knob should pop out, followed by the yellow tractor knob, or both at the same time. The tractor knob
should never be first.
Scaling a Load
You should always weigh the load before leaving the customer loading area. As the driver, you are responsible for
any over-weight tickets. If there are no scales available, call a local moving or storage company for directions to a
nearby scale. You must scale every load.
The maximum gross vehicle weight is 80,000 lbs. Steer axles maximum weight is 12,000 lbs. Some states allow
more provided tire rating is appropriate. Drive axle maximum weight is 34,000 lbs. Trailer tandems maximum weight
is 34,000 lbs.
1.
Adjust the trailer tandems to the shortest
kingpin setting legal in the states you
will have to travel through. Any load
scheduled to deliver in California must
be set at 40' Kingpin setting. See
Kingpin Settings on page 51.
2.
Pull onto the scale and weigh each axle.
Get the three axle weights and add
them together. If the amount is over
80,000 pounds, stop. Your vehicle is
overweight. Immediately call your Driver
Manager.
3.
Compare each weight to allowable limits
(A, B and C), and determine if any
axle(s) are overweight. (See diagram
below.)
4.
Follow the guidelines illustrated in the diagram to shift the weight from the heavy axle to those that are below
maximum weight.
5.
After each axle shift, re-weigh. If you can't shift enough weight this way, moving the freight by hand may be the
only option.
6.
Don't drive until axles are legal. If you cannot get the load legal, call your Driver Manager.
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Note: If you have any questions regarding weights, heights, lengths, or widths of any load or trailer, contact the
Permits and Fuel Department at 800-777-5141.
Kingpin Settings
As a Driver, you are responsible for knowing the proper
kingpin setting for the states you are traveling through.
Any tickets you receive for kingpin violations are your
responsibility.
State Kingpin Laws
All state laws are subject to change. Drivers should
obtain a current STAA Map.
53-foot trailers allowed on highlighted highways on most
maps.
Company steer axle rating is 12,350. California,
Louisiana, Mississippi and Vermont have a maximum
steer tire rating of 12,000.
KCRA = Kingpin to Center of Rear Axle
KCRG = Kingpin to Center of Rear Axle Group
Kingpin to Center of Rear Axle Group
State Kingpin Requirements
State
Kingpin
State
Kingpin
State
Kingpin
Alabama
None
Maine
43’ KCRA
Ohio
None
Arizona
None
Maryland
None
Oklahoma
None
Arkansas
None
Massachusetts
None
Oregon
None
California
40’ KCRA
Michigan
40’ KCRA
Pennsylvania
None
Colorado
None
Minnesota
43’ KCRG
Rhode Island
41’ KCRG
Connecticut
43’ KCRA
Mississippi
None
South Carolina
41’ KCRA
Delaware
None
Missouri
None
South Dakota
None
Florida
41’ KCRG
Montana
None
Tennessee
41’ KCRG
Georgia
None
Nebraska
None
Texas
None
Idaho
None
Nevada
None
Utah
None
Illinois
42’6” KCRA
New Hampshire
41’ KCRG
Vermont
43’ KCRA
Indiana
None
New Jersey
41’ KCRG
Virginia
41’ KCRG
Iowa
None
New Mexico
None
Washington
None
Kansas
None
New York
43’ KCRG
West Virginia
40’ KCRG
Kentucky
None
North Carolina
41’ KCRG
Wisconsin
43’ KCRG
Louisiana
None
North Dakota
None
Wyoming
None
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Chain Requirements
All vehicles over 10,000 pounds gross weight must carry a minimum of two extra chains in case road conditions
require the use of more chains than the minimum illustrated, or in case chains in use are broken. Chain
requirements are in effect whenever the Department of Transportation posts a sign indicating approved traction
devices or chains are required.
You are responsible to carry the appropriate number of traction devices for your tractor and trailer. You are also
responsible to use the traction devices or to have them readily available for use as road conditions or law
enforcement may require. The following is a list of chains that should be carried on your truck:
If your truck is equipped with dual-drive tires, you should have:
•
2 double chains
•
4 single chains
If your truck is equipped with super single drive tires, you should have:
•
4 super single chains
•
2 single chains
Overhead Clearances
You must know the height of your equipment at all times. Check the road atlas for restricted routes. Follow these
guidelines to prevent clearance problems.
•
Carry a heavy-duty 25-foot tape measure and use it
when unsure of your clearance.
•
During the pre-trip inspection, note the trailer height.
Write it down.
•
If the trailer tire size is larger than the tractor tire size,
the height of your trailer will increase (see diagram).
•
The height of the tractor and trailer will increase
when you’re moving (approximately two inches).
•
A loaded trailer will be slightly lower than an empty
trailer. You may clear a low overhead hazard when
loaded and not clear it when you’re empty.
•
Before proceeding, get out and look up. Make sure
there are no overhead hazards.
•
Beware of tunnels or overpasses that have a
rounded opening. The sides of the arch will be lower
than the center.
•
The height can change due to snow, ice or fresh
asphalt.
Note: Large eastern cities such as Chicago, New York, Boston are a higher risk for low clearance.
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Safe Driving Practices
Weather, road, and traffic conditions all impact the way you drive. Your safety is important to Kelle’s Tranport
Service, LLC Please follow these safe driving practices and procedures.
Weather Conditions
Driving in Snowy Weather
Snowy weather creates difficult and dangerous road conditions due to the type of snow, temperature, and visibility.
In these adverse conditions, you must slow down and increase following distance. You may need to get off the road
until conditions improve. Here are some tips for driving in snow:
•
Start out smoothly, if your drive tires start to slip, back off the accelerator and begin again.
•
Steering and braking should be done smoothly to avoid skidding.
•
Be extra cautious on snow-covered roads where the top layer melts during the day, then freezes when the sun
goes down.
•
Snowy surfaces require more time and distance to stop. Double or triple your following distance.
•
Be sure to carry extra warm clothing, survival rations, a small shovel and first aid supplies.
•
Never use your Jake brake in snowy conditions.
•
Never use your cruise control in slick conditions.
Driving on Ice
Even though driving on ice is always dangerous, there are degrees of danger. Slow down, increase following
distance and follow these tips for driving on ice:
•
Wet melting ice is extremely slick.
•
Ice forms first on bridges and overpasses.
•
Shaded areas such as mountain areas, shaded curves, and under bridges, may be icy even though the roads
appear dry.
•
Icy surfaces require more time and distance to stop. Increase your following distance to four times the normal
following distance.
•
If you encounter black ice, get off the road until conditions improve. If the road looks wet and you do not see
water spray off of your drive tires in your mirror, you are on black ice.
•
Watch the weather forecast for the areas where you will travel. Be prepared for the conditions you will
encounter.
•
Never use your Jake brake in icy conditions.
•
Never use your cruise control in icy conditions.
Driving in Fog
The number one rule for driving with reduced visibility is SLOW DOWN! Here are some tips for driving in fog:
•
Reduce speed to within visual stopping distance.
•
Increase following distance.
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•
Use your low beam lights and fog lights.
•
Keep your windshield wipers and defroster going in heavy fog.
•
Listen to the road. Roll down your window part way so you can hear the road.
•
Anticipate slow moving traffic.
•
Use your horn at blind or obstructed-view intersections.
•
If you decide to pull off the road because of heavy fog, park in a safe area such as a rest area, parking lot or a
truck stop.
•
If you must stop on the roadside, get off as far as safely possible and place your triangles appropriately.
Driving in the Wind
Driving in strong winds is a hazard you’ll find in every part of the country. Strong winds can blow a high profile
commercial vehicle onto its side. Most often the wind causes the vehicle to drift out of the intended lane of travel,
which may cause contact with vehicles in adjacent lanes or objects on the side of the road. Here are some tips for
operating in high winds:
•
Slow down.
•
Be especially cautious when coming out of tunnels, from behind mountain peaks, or valleys.
•
Avoid driving next to other vehicles when possible.
•
You cannot safely drive in all windy conditions. When conditions become unsafe, find a safe place to park the
truck and wait for conditions to improve. Park so you are not broadside to the wind.
Mountain Driving
Gravity plays a major role in all mountain driving. On any upgrade, gravity slows you down. The steeper the grade,
the longer the grade, and/or the heavier the load – the more you will have to use lower gears to climb or descend
hills or mountains. When driving down a long, steep downgrade, gravity causes your vehicle speed to increase.
When confronted with any downgrade, your most important consideration is to select a speed appropriate for the
conditions. You must select a speed that is not too fast for the weight of the vehicle and cargo, length of the grade,
road conditions or weather. Here are some tips for mountain driving:
•
When pulling a long grade, engine temperature will increase. When this occurs, shift down an additional gear to
allow the engine to cool.
•
Shift the transmission down at least two gears BEFORE starting the downgrade.
•
Never exceed the posted Maximum Safe Speed.
•
Do not try to downshift going downhill. You may not be able to get back into any gear. If you miss a gear, use
your brakes immediately to slow down and get back in gear.
•
You must use the braking effect of the engine as the principal way of controlling your speed.
•
Use your engine brake to add additional engine braking effect, except in slick conditions.
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Tailgaters
Large trucks are not capable of traveling as fast as other traffic. As a result, you will find yourself being tailgated on
occasion. When you suspect you are being tailgated, follow these simple rules:
•
Avoid quick changes. If you need to slow down or turn, signal early and reduce speed very gradually.
•
Increase your following distance. Opening up room in front of you will help avoid having to make sudden speed
or direction changes. It also will make it easier for the tailgater to get around you.
•
Avoid tricks. Don’t flash your brake light.
Fatigue
Fatigue kills. When you are tired, you must sleep. Identifying when you are tired is extremely important. Here are
some of the ways to recognize when you are tired:
Frequent yawning.
Not reading all road signs.
Rubbing your eyes.
Trouble keeping your head up.
Rubbing your head.
Can’t remember driving the last few miles.
Eyes close or go out of focus by themselves.
Missing an exit.
Squirming in your seat.
Drifting out of your lane.
Wandering disconnected thoughts.
Your speed becomes variable.
Fixed stare; not keeping your eyes moving mirror to
mirror.
Highway hypnosis; watching the highway markings
flash by and becoming fixed on them.
Tailgating the vehicle in front of you.
Frequently changing lanes for no apparent reason.
Driving slowly in the high-speed lane.
Braking for no apparent reason.
If you are tired, immediately take the following steps:
•
Pull over in a safe parking place and get some sleep.
•
If there is no safe parking at your immediate location, find a safe place to pull off and walk around for a minute.
Look at your map to find the next safe parking spot.
•
Turn off your cruise control.
•
Roll down a window and get some fresh air.
•
Talk on the CB.
•
When you are tired, sleep is the only thing that will help.
Driving Rules
U-Turns
It is never a good idea to make a U-turn on a roadway or highway because it exposes you to a broadside collision. In
parking lots you can hit a pole or another vehicle.
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KTS prohibits all U-turns.
Railroad Crossings
Rail crossings are extremely dangerous. Following some very simple guidelines can prevent a crash and save your
life and the lives of others.
•
Never enter a railroad crossing unless you can fully clear the tracks on the other side.
•
Make sure you can clear the tracks first before proceeding. Some tracks are raised and you could hit the landing
gear of the trailer.
•
Never shift gears while on the tracks.
•
If the gate comes down after you have started across, drive through and get off the tracks — even if it means
breaking the gate.
•
Stop no closer than 15 feet from the tracks and no farther than 50 feet from the tracks.
•
Roll your window down and listen for trains while looking both ways until you’re sure it is clear to cross.
•
STOP + LOOK + LISTEN = LIVE
Overhead Clearances
You should know the height of your equipment at all times. Here are some things you can do to prevent hitting
overhead hazards. See the Overhead Clearances section in the Safety section on page 52.
•
Remember the height of the truck and trailer will increase as your speed increases. THIS INCREASE CAN
REACH UP TO SEVERAL INCHES due to the suspension movement and road conditions.
•
Never assume the posted height of a bridge or overpass is correct. Recent resurfacing, bridgework, or snow and
ice on the road can decrease the clearance.
•
Beware of tunnels or overpasses that have rounded openings. The posted clearance height may decrease on
the side of the opening due to the curve of the wall.
•
Before proceeding, get out and look. This means look up and make sure there are no overhead hazards in your
intended path of travel.
Right Turns
•
Anticipate the turn.
•
Slow your speed.
•
Check behind and to your sides.
•
Signal your intentions.
•
Get in the proper lane as quickly and safely as you can but no less than 100 feet before the turn.
•
Keep the rear of the vehicle close enough to the right curb to keep other vehicles out. Don't buttonhook the turn.
Keeping the vehicle straight prior to the turn allows you to see all the way around the turn.
•
Check your right mirror to make sure there are no small vehicles in the way. When clear, turn the wheel.
•
Make your turn at a slow speed; be in the low side of the transmission.
•
Whenever possible, make your turn without crossing the centerline of the street you are leaving and without
crossing into the opposing traffic lanes of the road you are entering.
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Left Turns
•
Anticipate the turn.
•
Slow your speed.
•
Check behind and to your sides.
•
Get in the lane next to the centerline well ahead of turning.
•
Use your turn signal at least 100 feet before the turn and slow down.
•
Keep your wheels pointed straight.
•
Let oncoming traffic clear and yield to pedestrians.
•
Turn into the lane next to the centerline unless you are immediately going to change lanes. Then turn into the
lane you will be ending up in.
•
Keep to the right of and close to the centerline of the road just entered. Whenever possible, don’t let your trailer
wheels pass over the centerline.
•
After the turn, check behind you to make sure the right lane is clear.
•
Signal that you will be moving right.
•
Move to the right lane when it is safe to do so.
Safe Following Distance
Always travel a few miles per hour less than the traffic, allowing traffic to flow around you. To determine a safe
following distance for your vehicle, you need to know the vehicle length and your traveling speed.
•
For speed below 40 miles per hour, use one second for each 10 feet of vehicle length.
•
For speeds above 40 miles per hour, use one second for each 10 feet of vehicle length and ADD one more
second.
•
Always add one second for each adverse condition.
Safe Passing
If you have determined that you may pass legally and it is necessary, there are some basic guidelines you should
follow:
1. Maintain a proper following distance.
•
One second for every 10 feet of vehicle length in ideal conditions.
•
Look ahead for oncoming traffic.
•
Check your mirrors. Check behind and to both sides of your vehicle using the flat mirror and the convex
mirror.
•
Signal your intention a minimum of three seconds prior to changing lanes to alert traffic that you are about
to pull into the passing lane.
•
Turn your head to check your blind spot, beside the driver's door, fender and drive tires.
•
Check flat mirror and convex mirror again.
2. Start to pass.
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•
Increase speed to the posted limit.
•
Move left completely into the passing lane.
•
Check the front tires of the vehicle you are passing to make sure they are stable in their lane.
•
Signal your intentions.
•
Proceed in the lane until you can see that the grill and headlights are behind your trailer in your flat mirror
•
Check the flat mirror to make sure you don't cut back in too soon, and to make sure the vehicle you are
passing doesn't accelerate to prevent you from completing the pass.
3. Complete the pass.
•
Move right when the mirror shows open pavement in front of the vehicle you have passed.
•
Maintain constant legal speed.
•
When your vehicle is completely back into the lane, turn off your signal.
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Log Procedures and Requirements
As a professional driver for Kelle’s Transport Service, LLC (KTS), it is important to understand and follow proper
logging rules and regulations. Your hours of service are regulated to ensure safer trucking operations. In simple
terms, a tired driver is not a safe driver. These regulations are designed to keep a tired driver from driving, not from
working. It is KTS policy that all drivers read and understand all aspects of FMCRS Part 395.1 thru Part 395.13.
Federal Regulation of Hours
The Hours of Service (HOS) regulations that govern drivers are part of the Federal Motor Carrier Safety Regulations
(FMCSR), and are issued and enforced by the Office of Motor Carriers in the Federal Highway Administration of the
Department of Transportation. FMCSR Part 395 covers Hours of Service rules and gives requirements and
exceptions.
HOS regulations apply to all carriers and drivers involved in transportation of property or passengers while
conducting interstate or intrastate commerce.
Terms
Definitions
On-Duty Time
Time the driver is working or is required to be ready to work.
Off-Duty Time
Time when the driver is relieved from work and all responsibility for performing work. This
includes short periods of off duty, such as breaks.
Driving Time
Time spent at the driving controls of a commercial motor vehicle.
Sleeper Berth Time
Time spent in a sleeper berth.
Eight Basic Limits
8-Hour Rule
Will require that if more than 8 consecutive hours have passed since the last off-duty (or sleeper berth) period
of at least half an hour, a driver must take an off-duty break of at least 30-minutes prior to driving again
10-Hour Rest Rule
You must spend 10 or more consecutive (in a row) hours off-duty, or in the sleeper berth, or as a combination of
both as long as it is 10 or more consecutive hours. The 10 hours must not be interrupted by any on-duty functions,
on-duty time, or driving.
11-Hour Driving Rule
This is the maximum of hours you can accumulate driving. Once 11 hours are accumulated, you must STOP driving,
and you CANNOT drive again until you meet the 10-hour rest requirement. After achieving the 10-hour rest
requirement, you may begin a second driving period within the same 24-hour day.
14-Hour On-Duty Rule
This is the maximum hours you can be on-duty and still drive. Once you have been on-duty for 14 hours (when
calculated), you may continue to be on-duty, but you must STOP driving, and you CANNOT drive again until a 10hour rest rule is achieved. After achieving the 10-hour rest rule, you may begin a second 14-hour period within the
same 24-hour day.
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70-Hour On-Duty Rule
This is the maximum time you can be on-duty and drive in the current 8-day period. Once you have accumulated 70
hours of both on-duty and driving time (line 3 driving and line 4 on-duty not driving, added together), you must STOP
driving, and you CANNOT drive again until you have regained enough off-duty hours to return the total below 70
hours in the current 8-day period.
Adverse Condition Rule
If you have a trip that you could complete within 11 hours of driving and a condition arises that delays the trip, you
may drive up to 2 hours to find a safe place to take rest or to finish the trip. This rule applies only if the following
criteria are met:
•
The condition happens after the trip began
•
You had no method of being informed of this condition
•
You are delayed to the end of the 11 hours driving
Sleeper Berth Provision
If you use the Sleeper Berth Provision, you must spend at least 8 consecutive hours in the sleeper berth, plus 2
additional consecutive hours either in the sleeper berth, off-duty, or in any combination of the two. Only the 8
consecutive sleeper berth hours will extend the 14 hours.
Optional 34-Hour Restart Rule
Hours of service regulations will require that the restart cover at least 34 consecutive hours and include at
least two off-duty periods from 1:00a.m. To 5:00a.m. The use of the “34 hour restart” is limited to once per
week (once every 168 hours).
Meeting the Rest Requirement
There are three ways to meet the 10-Hour Rest Rule.
Method 1
Spend 10 consecutive hours off-duty or in the sleeper berth.
Method 2
Spend 10 consecutive Hours in a combination of off-duty and sleeper berth time with no interruption
by any form of on-duty activity.
Method 3
Use the sleeper Berth Provision to spend 8 consecutive hours in the sleeper berth combined with at
least 2 additional hours for a total of 10 hours in the sleeper berth.
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Keeping the 11-Hour Rule
Once you have accumulated 11 hours of driving, you must STOP driving, and you CANNOT drive again until a 10hour rest rule is achieved. After achieving the 10-hour rest rule, you may begin a second driving period within the
same 24-hour day.
Keeping the 14-Hour Rule
14 is the maximum hours you can be on-duty AND still drive. Once you have been on-duty for 14 hours (when
calculated), you may continue to be on-duty, but you must STOP driving, and you CANNOT drive again until a 10hour rest rule is achieved. After achieving the 10-hour rest rule, you may begin a second 14-hour period within the
same 24-hour day.
Trip Planning Formula
You can plan drive and rest time using this formula. Take the total miles of trip and divide by 50 (for 50 miles per
hour). This gives you the driving time for trip. Add 1 hour per day for on-duty activities. This gives you total hours
needed on-duty to complete the trip. For West Coast trips plan your trip at 40 MPH because of decreased speed
limits.
Example
You have a 1000-mile trip with 2 full days to complete the trip.
•
1000 divided by 50 = 20 hours of driving time. 1 hour x 2 days = 2 hours of on-duty time. This gives you a total
of 22 hours of on-duty time to complete the trip.
If you have 13 hours available and you’ll gain 18 hours over the next 2 days at midnight (10 the first day at 12:01 AM
and 8 on the 2nd day 12:01 AM), then you have a total of 31 hours to do a 22-hour on duty load.
Required Log Information on paper logs
Complete Driver and Truck Information
1.
Date: Fill in the date. Do not place zeros in front of single digit numbers e.g., 01, instead enter just the 1.
2.
Miles Today: Write the total distance you drove.
3.
Tractor Number: Write the ID for the tractor you drove today.
4.
Driver ID Number: Write the number you were assigned in orientation. If your Driver ID changes, do not use the
old number.
5.
Driver Code: Write your alpha code here.
6.
Co-Driver ID Number: Write your Co-Driver's (or trainer's) ID number here.
7.
Trailer Number(s): Enter the ID number for the trailer(s) you are pulling today.
8.
Co-Driver Name: Print the name of your Co-Driver.
9.
Driver Signature: Sign with your legal name when log is complete and accurate.
Log Today’s Hours
1.
Lines 1-4: Track your Record-of-Duty status. (FMCRS 395.8(h))
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2.
Total Hours: Add up your total hours for each line. This must accurately reflect the hours worked and must total
24 hours.
3.
Remarks: Enter any remarks, locations, etc. in this area. You must spell out the name of each location in full.
State names may be abbreviated.
4.
Number of Days Off: When you have more than one day off and are off duty for the entire day, you may use this
box to record several days off. Remember that you cannot cross over a month, and the log date must be the
last complete day off with no work recorded.
Recap Hours Worked
•
Hours Worked Last 7 Days: Record the number of hours you have worked for the past 7 days, the totals, and
the number of hours you have available to work today, as well as the number of hours you have been on-duty.
Provide Trip and Inspection Information
1.
Trip Number: This is the Kelle’s Transport Service load number and is assigned to each trip.
2.
Post-Trip Vehicle Inspection Report: This is the report required for each driver at the completion of each day’s
work. Send a Macro 9 to record the inspection and a Macro 14 for any repairs that are safety issues, and a
Macro 16 for any defect or repair that is not a safety issue. (FMCRS Parts 396.11 and 396.13.)
Recording On-Duty, Non-Driving Time
The following items must be shown on line 4 of the log sheet. The minimum times listed below are the policy of
Kelle’s Transport Service, and must be adhered to.
•
Dropping and hooking of trailers. (15 minutes minimum for each occurrence.)
•
Loading and/or unloading of trailers, whether or not you are responsible for loading or unloading. (30 minutes
minimum for each operation.)
•
Fueling equipment. (15 minutes minimum.)
•
Pre-trip inspections. (Although no minimum time requirement is set for this operation, the time must still be
accounted for and must be flagged. A Macro 9 must be sent, plus a Macro 31 for any safety discrepancies and a
Macro 33 for any non-safety issues.)
•
Post-trip inspection report. (Each driver must complete a Macro 9 and send a Macro 31 for any safety defect or
repair and a Macro 33 for any non-safety defect or repair found at the end of each workday. A minimum of 15
minutes must be accounted for.)
Note: While the above information assigns minimum times for certain operations, actual times must be used that
exceed the minimum times allotted. For any event that takes less time than 15 minutes, a driver may flag the event
and show the number of minutes on the remarks line.
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Additional Logging Requirements
•
Legible Log Entries: All entries must be legible and in the driver’s own handwriting.
•
Source Documentation: All times and dates on documents, receipts, etc. must match all times and dates on
driver’s daily log sheets. A driver’s log will also be verified by using the records of fuel purchases, arrival and
departure Macros. Please make sure that all fueling records, arrival and departure Macros match your log.
•
Timeliness: Entries must be within 15 minutes either side of the actual event.
•
Complete Logs: Drivers must send completed logs inside the trip envelope at the completion of each trip.
(FMCRS 395.8(i)) The logs must be in the Safety Department's possession by the 13th day of completion.
•
Appropriate Use of Abbreviations: Log entries that may be abbreviated are state, date and references in the
remarks section.
•
Document Multiple Stops: In such cases, the sum of all stops may be shown on a continuous line as on-duty
(not driving). The aggregate driving time between such stops should be entered on the log immediately following
the on-duty entry. The name of the city or town must appear in the remarks section.
•
Off-Duty Logs: Continuous off-duty periods of two or more days may be recorded on one log page, provided
there is no work (driving or on-duty, not driving) shown on log pages. Periods of off-duty time that cross over into
a following month must be logged separately. Each month must be recorded on separate log pages. Show
geographic location in remarks section.
•
Corrections on a Log: Any method of correction on a log is acceptable as long as it is legible and does not
negate the obligation of the Driver to certify by his/her signature that all entries are true and correct.
•
Corrected Logs: If you find that you have made a mistake on a log that you have already turned in to Kelle’s
Transport Service, you can re-create the log with corrections and submit it in your next trip envelope. This copy
must be stapled to the original. “CORRECTED COPY” must be written in the remarks section of the log page.
•
Accurate: False or inaccurate logs will not be accepted. Log what you do. Do what you log.
Completed Logs
Bring your logs to KTS Terminal as soon as possible. Logs are part of the required paperwork needed to complete
payroll. It is Federal Regulation that you keep copies of your previous seven days’ logs with you. And if you are
required to go to paper logs make sure he get to the terminal or outside shop as soon as possible to get your
qualcomm fixed.
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Log Review Policy
Drivers are rated for log violations, compliance, hours of service (8-Hour Rule 11-Hour Rule, 14-Hour Rule, 70-Hour
Rule) and neatness of logs. Drivers are also rated on the accuracy of their logs.
Rating Categories
All Drivers begin at level “S.” There are three rating categories:
1.
“S” - This signifies a “Satisfactory” rating. This is given to drivers who perform and keep logs in a satisfactory
manner. The number of violations (8-Hour Rule, 11-Hour Rule, 14-Hour Rule, 70-Hour Rule) in a 30-day period
cannot exceed 10% in any of the above areas:
2.
“C” - This signifies a “Conditional” rating. A driver will be placed on conditional status and monitored monthly if
he/she is found in violation by 10% or greater of federal regulations or KTS policy for a 30-day period. These
drivers must report to Safety for Log class and education.
3.
“U” - This signifies “Unsatisfactory” rating. This is the highest state of warning that a driver can get. He/She will
be highly monitored, reviewed every two weeks, and brought in to a terminal for counseling and Log class. If a
driver continues to have three or more log violations, the status will remain unsatisfactory and the driver can be
suspended or terminated if there is not improvement.
Conditions of Rating
1.
There will be no acceptance of false logs under any condition.
2.
Hours of Service: Be honest! Log what you do, do what you log.
3.
Form and Manner: Make sure you complete all areas of your log. Common mistakes include:
•
Do not have DOT quick reference card
•
Not having a back up blank log book
•
No knowledge of sending or faxing logs
Log Accuracy
All log events must match the actual event, with no more than three events found false in 30 days. Events include:
•
Fuel stops
•
Arrival and departure
•
Location to location
•
Receipts (washout, scale, repairs, tolls)
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Vehicle inspections
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Accident Reporting Policy
Any time a driver’s tractor or trailer comes into contact with anything other than the road or the loading dock, the
driver has been involved in an accident. No matter how minor the damage may appear drivers are required to
immediately report all accidents to the Safety Accident Claims Department in Salt Lake City at 801-931-5811. Even
if you only bump someone and they say that there is no damage done, you are still required to report the accident to
the Safety Accident Claims Department in Salt Lake City and your Driver Manager.
Filing the Accident Report
You must file your own report as quickly as you can telephone and satellite it in. Do not wait until you have driven
down the road to report it. Even if a passing motorist makes a call to the Accident Claims Department, that call must
be followed by another call from you.
If an Accident Occurs
1.
Stop at once! Do not move your vehicle from the accident site unless directed to do so by authorities or unless
your vehicle will create a hazard.
2.
Use warning devices (flares, reflectors, etc.) to avoid further accidents. Help the injured.
3.
Contact the police no matter how minor the accident. Take note of the officer’s name, the name of the police
agency investigating the incident and the investigating officer’s badge number.
4.
Contact the Salt Lake City Safety Accident Claims Department at 801-931-5811. If you report the accident to the
night dispatcher, be sure to contact the Accident Claims Department in Salt Lake City, Utah the following day
during business hours (7:00 – 16:00 mountain time).
5.
Use the Driver’s Accident Form to record the names, addresses, phone numbers and vehicle insurance
information of all parties involved in the accident.
6.
Take pictures of the scene.
At the Scene
•
Do not argue the facts of the accident. Provide all details of the accident to law enforcement authorities, but DO
NOT discuss the details with anyone else.
•
Protect your cargo from further damage or theft.
•
You may be required to have a mandatory drug screen within a maximum of 32 hours and an alcohol test within
8 hours on some accidents according to DOT law. Fines and penalties are enforceable if you fail to take or pass
the test. The person taking the accident report will provide instructions for the drug screen, if required.
Record all Accident Details
Fill out the Driver’s First Report of an Accident form contained in the Accident Kit in your tractor. If you do not have
a Driver’s First Report of Accident, write down the following information:
1.
Name, address, and phone number for:
•
•
•
•
•
Any involved party or parties.
The vehicle owner, if different than the driver.
Any and all passengers in all vehicles involved in incident.
Insurance companies of all other parties involved in incident.
Any and all witnesses.
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2.
Time, date, and location of the incident. Include weather conditions at the time of the incident.
3.
Name of the investigating agency (Sheriff Department, Police Department, Highway Patrol, etc.), name of the
investigating officer and their badge number, the case number and phone number of the agency.
4.
Make sure all witnesses sign the witness statement portion of the accident sheet. This will protect you and KTS.
Phone in the Report
Call this information in to the Accident Claims Department in Salt Lake City at 801-931-5811 (Accident/Claims
Department Hours are Monday – Friday, 8:00 to 17:00 mountain time). You must phone in the accident. Simply
sending in a Macro is not sufficient. If you call after hours, your call will be forwarded to Night Dispatch. It is
EXTREMELY IMPORTANT that you follow-up with a call to the Accident Claims Department on the next business
day. The accident must be reported by phone, from the scene if possible, or from first available phone.
Photograph the Accident Scene
We furnish you with a camera if requested.. If you need a camera, contact Safety.. ALWAYS TAKE
PHOTOGRAPHS and get them to safety as soon as possible.
1.
Start by photographing the scene of the incident and then the damage to ALL property involved. Walk 100 feet
away from the scene, in the direction you came from, and take a photograph every 20 to 30 feet. Then do the
same from the directions any other vehicles involved in the incident came from.
2.
Include photographs of all vehicles involved in the incident, including license plates. Make sure you photograph
all areas of damage to all vehicles. Detailed photographs of damage to all other vehicles should be taken at the
time of the incident. Detailed photographs of damage to your vehicle can be taken at the terminal or next
stopping place.
3.
Take photographs of road signs, signs and landmarks that will help to identify the location of the incident.
4.
Take photographs of any object that may have blocked the line of sight for anyone involved in the incident.
5.
Take photographs of skid marks from any and all vehicles involved in the incident.
Draw a Diagram
Draw a Diagram of what happened, and write a description of what happened. Keep a copy for yourself, and include
the original with your report.
Submit Report
Scan and send in all of the above items, including the police reports, diagram and bring camera in to safety or email
pictures if possible to safety. Scan that trip sheet (containing only information relating to accident) to the attention of
the SAFETY DEPARTMENT in Salt Lake City.
Accident Review Policy
To minimize the problems that can accompany an accident, it is important to understand and follow the prescribed
procedures:
•
Immediately return the entire accident packet, including police reports and the disposable camera you have
taken pictures with to the Accident Claims Department in Salt Lake City.
•
The person taking the report will evaluate the facts and determine whether the accident could have been
prevented, and notify you of such at the time you report the accident.
•
The driver will be contacted when necessary if further actions or remedial evaluations will be implemented.
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If you question the determination, we encourage you to contact the Safety Department. They will review the facts of
the case with you and help you understand their decision.
The accident review process is based on the information contained in the accident packet and the police reports.
You must be thorough and concise when providing information regarding an accident. Photographs at the scene can
often clarify questionable areas. Please utilize your accident claim kit camera, and follow the directions contained
inside the packet.
Disciplinary or Corrective Action
Involvement in ANY accident may lead to disciplinary action up to and including termination of employment or
contract. All accidents will be evaluated for severity, including exposure to death and/or serious injury of any person.
KTS will review each accident and take action as appropriate. As more information about an accident becomes
known, additional disciplinary action may be taken, up to and including termination or employment or contract. A
driver who demonstrates a poor attitude, lies or refuses to take appropriate responsibility for an accident may be
terminated.
Involvement in the following can result in termination of the driver’s employment/contract.
•
Any accident involving a “U” turn on a public roadway. KTS policy prohibits “U” turns.
•
Any preventable accident involving hitting another vehicle in the rear.
•
•
•
Any Major Preventable Accident. A Major Preventable Accident is any accident with a liability potential of
$10,000 and/or exposure to injury or death of any person, including the driver.
Two preventable accidents occurring in the same day.
Three similar preventable accidents (type and cause – e.g. backing, right turn, striking fixed object, etc.)
within a one-year period.
•
Four preventable accidents within a one-year period.
•
Any accident while the driver is on probation for involvement in a preventable accident.
The guidelines below outline the progressive discipline of the KTS Accident Policy.
First Preventable Accident
KTS will counsel the driver concerning the cause of the accident and how to prevent additional accidents in the
future. The driver will be required to take the Company's Protective Driving Course. The driver must receive a road
evaluation by a qualified evaluator.
Second Preventable Accident (Occurring within one year of first preventable accident)
KTS will place the driver on 60-day probation. Depending on the nature or severity of the accident and the time
between accidents, KTS may suspend or terminate the driver. KTS will require the driver to re-take the Company’s
Protective Driving Course.
Third Preventable Accident (Occurring within one year of first preventable accident)
If the accidents are of different types or causation, KTS will place the driver on 180-day probation. Depending on
the nature or severity of the accident and the time between accidents, KTS may suspend or terminate the driver.
KTS strongly encourages the driver to re-take the Company’s Defensive Driving Course.
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Preventable
KTS considers an accident to be preventable if there was any one thing (or a combination of things) that the driver
did that caused the accident to occur or if there was one thing that the driver did not do (within reason) that could
have prevented the accident from occurring.
Owner-Operators
All vehicle damage must be repaired or repair arrangements made within 30 days of the accident. Failure to comply
may result in termination of contract.
Worker’s Compensation
Reporting Policy
Company Drivers
All injuries must be reported within 24 hours to the workers’ compensation administrator by calling. If your injury is
not an emergency, you must receive medical treatment from the KTS-designated clinic. You will be responsible for
payment of treatment if you do not use the KTS-designated clinic. Workers’ compensation claims will be filed in the
state where you were hired.
Owner-Operators
All owner-operators are required to have an Occupational Accident or Worker’s Compensation Insurance policy to
cover themselves and their employees. Any on-the-job injuries must be reported to your Occupational Accident
Insurance carrier. Owner-operators are not covered by KTS’s Worker’s Compensation policy. See page 28 for
additional details.
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Injury Prevention
The 3-Point Stance
Climbing in and out of the truck is something we know so well and do so often that we don’t stop to think about it.
Falls occur frequently because drivers hurry and take short cuts or become careless.
Falls typically occur while a driver is entering or exiting a vehicle and slips on the steps. Diesel fuel, or weather
conditions such as rain, snow and ice, can cause the steps to become slippery and extremely dangerous. Please be
sure that you check the foot and hand holds before you enter or exit the truck. It is also a good idea to wear slip
resistant shoes that provide a better grip.
Your body should always be facing the truck whether you are entering or exiting the vehicle. Use the 3-point stance.
This requires that you always have three limbs in contact with the truck while your fourth limb is moving. That way, if
you slip, you still have two limbs to stabilize yourself and keep you from falling. If you make the 3-point stance a
habit, you will greatly reduce your risk of injury.
Avoid Back Pain
Drivers can minimize the risk of developing low back pain by taking care of their backs through correct lifting;
exercising for endurance, strength and flexibility; and practicing a healthy lifestyle.
Use these principles to prolong your career as a truck driver and improve the fitness of your back.
•
Stabilize the pelvis;
•
Keep the weight as close as possible to your body;
•
Lift slowly and do not jerk;
•
If you must turn, turn with your feet, not your body;
•
Maintain a wide base of support;
•
Do not twist or turn your back when carrying or lifting;
•
Inspect the area for slip or trip hazards.
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Section Five: Cargo Guidelines
Refrigeration Units .............................................................................................................................................................. 69
Carrier Refrigeration Units ............................................................................................................................................... 69
Loading and Unloading Cargo ............................................................................................................................................. 70
Driver Count and Load (DCL) Procedures ....................................................................................................................... 70
Shipper Load and Count (SLC) Procedures .................................................................................................................... 75
Delivering a Shipment ...................................................................................................................................................... 75
Seal Records ................................................................................................................................................................... 77
Reporting Over, Short or Damaged Shipments ............................................................................................................... 78
Security ................................................................................................................................................................................ 78
Securing Your Cargo ....................................................................................................................................................... 78
Company Equipment Parking Policy ................................................................................................................................ 78
Reporting a Stolen Truck, Trailer or Cargo ...................................................................................................................... 81
Weapons Policy ............................................................................................................................................................... 81
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Carrier Refrigeration Units
Refrigeration Units
KTS primarily uses the Carrier refrigeration unit models.
CARRIER
Please refer to Carrier operation Manuel
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Loading and Unloading Cargo
Drivers are responsible for the count and condition of some loads. Most of the time the shipper will load, or count
and load the freight. However, for some loads, you will be your responsible to count the product. Drivers are to
never load the product if they are requesting you to load the product contact your Driver Manager before loading
process begins.
Driver Count and Load (DCL) Procedures
You can best protect yourself and Kelle’s Transport Service, LLC (KTS) from claims by following all loading and
delivery procedures outlined in this manual.
Counting Shipments
1.
Count and inspect every item.
2.
•
If you sign the Bill of Lading (BOL) without inspection at the time of loading, you are responsible for
any shortages or damages.
•
If you hire a lumper to load or unload, you are still responsible for the load count and condition.
•
You must indicate on every BOL that SHIPPER LOAD AND COUNT(no abbreviations)
If you find damaged freight, do not allow it to be loaded. Ask the shipper to replace damaged freight.
If assorted products are on a pallet, have the shipper break the pallet down and recount the products until you are
completely satisfied.
Loading Shipments
1.
Check the temperature of the product with a pulp thermometer. Write the pulping temperature on the Bill of
Lading next to your signature. Make sure this also appears on the shipper’s copy.
•
If the shipper tells you to run the refrigeration unit at a temperature other than what is on the Bill of Lading,
you must have them write the temperature, their name, and the date on the Bill of Lading. Contact your
Driver Manager before leaving.
2.
Make sure pallets are securely shrink-wrapped or banded from top to bottom. Heavy products will need to be
wrapped several times around to ensure the shrink-wrap holds during transit.
3.
When loading pallets, following these guidelines:
•
Do not allow heavy pallets to be stacked on top of light pallets.
•
Do not allow tall pallets to be loaded beside short pallets.
•
Do not allow single pallets on the rear of the load.
If there are spaces between pallets and the trailer walls, or spaces down the middle of the trailer, use fillers or air
bags to keep pallets from tipping to the side or middle. Make the shipper provide air bags or dunnage to fill
voided spaces.
Always apply load locks.
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Seal the trailer and write the seal number on the Bill of Lading.
Read your bills.
•
Verify the correct temperature setting is noted on the Bill of Lading.
•
If the shipper tells you to run the refrigeration unit at a temperature other than what is on the Bill of Lading,
have the customer write the new temperature, their name, and the date on the Bill of Lading.
•
Contact your Driver Manager before leaving the dock.
Load Checklists
It is important to drive according to the cargo you have on board. Once you accept a load, you are responsible for its
safe transport. You must be comfortable with the way a load is loaded and feel that you can transport the load
safely. If for any reason you feel the trailer has not been properly loaded, contact your Driver Manager before you
sign the Bill of Lading.
Use the following checklists to ensure a safe and responsible transport.
Produce Checklist
1.
Carry a pulp thermometer.
Ensure trailers are clean and pre-cooled.
Physically check the air chute in the trailer with the refrigeration unit running and ensure the following conditions are
met:
•
Air is coming out of the end of the chute.
•
The chute is in good shape with no holes, rips or folds.
•
The chute is attached securely to the refrigeration unit or the support bar in front of the refrigeration unit and
to the ceiling.
Pulp the product on the dock prior to loading, using the following guidelines:
•
Record the pulp temperature on the Bill of Lading.
•
Place pulp thermometer between the product and the cases of product.
•
Include two pallets on the nose, middle and end of the trailer in the pulp reading.
Record type of dock from which you are loading on the Bill of Lading (example: refrigerated, dry or open).
If you are not allowed on the dock during loading, make a record on the Bill of Lading.
Set the refrigeration unit to the temperature listed on the Bill of Lading
If the shipper asks the you to operate the refrigeration unit temperature differently than what is on the Bill of Lading,
take the following actions:
•
Have shipper write the temperature on the Bill of Lading.
•
Have shipper personnel write their name and the date on the Bill of Lading.
•
Contact Driver Manager before leaving.
Properly secure the load.
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Always use load locks.
•
Secure product to pallets with shrink-wrap.
•
Secure product on pallets with banding and corner posts.
•
Secure the empty spaces between pallets with dunnage or air bags.
•
Do not load tall pallets next to short pallets (side by side pallets should be the same height).
•
Do not load single pallets on the rear of the load.
•
If shipper is not loading the trailer properly, contact your Driver Manager
•
If you do not have load locks, down stack the last two pallets to secure the load.
71
Check the refrigeration unit and back door temperature at least every four (4) hours. If the temperature in the nose of
the trailer and the temperature on the rear of the trailer is not within five (5) degrees contact OTRM.
In the case of a refrigeration unit alarm, contact OTRM immediately.
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Ice Cream Checklist
Use the following checklist when you are hauling ice cream.
1.
Carry a pulp thermometer.
Pre-cool the trailers immediately after you receive the load assignment at -20.
Ensure trailer is equipped with an air chute.
Physically check the air chute in the trailer with the refrigeration unit running and ensure the following conditions are
met:
•
Air is coming out of the end of the chute.
•
The chute is in good shape with no holes, rips or folds.
•
The chute is attached securely to the refrigeration unit or the support bar in front of the refrigeration unit and
to the ceiling.
Set the refrigeration unit at -20° and check fuel levels.
Run the refrigeration unit on continuous mode.
Plug the four (4) drain holes located in each corner of the trailer.
Shut the refrigeration unit off during loading. When the loading is complete, restart the refrigeration unit.
Check the front and rear temperatures every three (3) to four (4) hours.
Check fuel levels every three (3) to four (4) hours.
Do not load the trailer until the temperature reaches -20°.
Do not leave ice cream loads unattended.
Do not drop an ice cream load.
In the case of a refrigeration unit alarm, contact OTRM immediately.
Beer Checklist
Beer is a heavy liquid and highly prone to tipping and shifting, regardless of the type of container. For this reason, it
is important to use the following checklist when hauling beer.
1.
Load pallets tightly together.
•
All pallets are to be shrink-wrapped, paying special attention to single pallets, double pallets adjacent to
singles, and all back pallets.
•
For pallets of 16 oz. cans use extra wrap, cardboard fillers, anything to secure the pallets well.
Use load locks on all loads. Use the following method:
•
Tighten one
•
Put in second tightly
•
Re-tighten the first one.
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If you are live loading and the shipper is not willing to allow you to load it to your satisfaction, contact a supervisor. If
you cannot resolve the situation to your satisfaction, call your Driver Manager before proceeding.
When driving, accelerate carefully, be careful cornering, watch on/off ramps, and use caution pulling in and out of
lots/truck stops.
In the case of a refrigeration unit alarm, contact KTS shop immediately.
Pallet Diagrams
Examples for loads 40,000 pounds or heavier: All of the examples are loaded on a 53’ trailer. Leave enough room
for 5’ at the end of the trailer. Leave enough room for 2’ on the top of the load. NEVER load a single pallet as the
last pallet.
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Shipper Load and Count Procedures
You can help protect yourself against claims by understanding who is responsible for the load and the count. Never
assume the shipper is going to do the count. For many loads, the shipper will only provide the loading and YOU are
responsible for count and condition.
You must be comfortable with the way a load is loaded and feel that you can transport the load safely. If for any
reason you feel the trailer has not been properly loaded, contact your Driver Manager before you sign the Bill of
Lading.
Pre-Loaded Shipments
•
If the shipper has pre-loaded the shipment, you must look at the seal number on the trailer and make sure it
matches the seal number on the shipper’s Bill of Lading.
•
If the seal number is not on the Bill of Lading, have the shipper write it on the Bill of Lading.
•
If there is no one available to write the seal number on the Bill of Lading, you must write it on the Bill of Lading.
Shipper Load and Count Shipments
If the shipper has done both the load and the count, you must make sure the Bill of Lading properly reflects this to
keep the load responsibility on the shipper. Verify the following:
1.
“Shipper Load and Count” must be stamped or written on the Bill of Lading. If written, get the shipper’s signature
as an acknowledgement on the Bill of Lading.
Shipper load and count shipments must be sealed, and the number must be noted on the Bill of Lading prior to
leaving the shipper.
Unless these two requirements are met, YOU will be responsible for the count and condition of the load.
Temperature Settings
You must verify the correct temperature settings on the Bill of Lading (BOL). If the shipper tells you to run the
refrigeration unit at a temperature other than what is on the BOL, you must have them write the temperature, their
name, and the date on the BOL. Contact your Driver Manager before leaving.
Delivering a Shipment
You must never break a shipper seal prior to delivery. It is your responsibility to maintain a continuous seal record
throughout all drops. If the Seal Record procedure is not followed, you will be responsible for any shortage or
damage claim. If you have any problems or questions while at the consignee, call your Driver Manager. Make sure
the consignee witnesses and confirms the seal is intact before you break it.
Have the consignee write or stamp “Seal # XXXXXX Intact Upon Arrival” and sign his/her full name on the BOL.
•
2.
If there is damage or shortage, do the following:
•
•
•
3.
If it is a multi-stop load, the consignee must also note the re-seal number on the BOL at each stop.
If there is a shortage, check for errors by going back over the count.
Make a proper notation of the type of damage on the Bill of Lading (example: damage hidden inside pallet,
fork damage, shortage concealed inside pallet, damaged when loaded, leakers, etc.).
Make sure consignee has witnessed any problems so he/she will be willing to make the proper notation.
Check the Bills of Lading very thoroughly before leaving the dock to make sure no shortage or damage
notations have not been made without your knowledge.
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If you have over, short, damaged or refused freight, call your Driver Manager.
Change in Delivery
Re-consignments must be approved by customer service. Do not take the freight to a consignee other than the
consignee indicated in your load assignment. If this information differs from the bill of lading, you must contact
dispatch immediately. You will not be paid the additional miles driven unless you have received the authorization
from your dispatcher.
Seal Records
You must properly seal your loads and keep a supply of Kelle’s Transport Service seals on your truck. Shippers
require KTS to pay claims for all damage and shortage if drivers do not properly document seals on the Bill of Lading
(BOL). If you fail to maintain a proper seal record for every drop on a load, it will be considered a driver preventable
claim. Follow this procedure to ensure you maintain a proper seal record:
Picking up a Load
1.
Before you leave the shipper, make sure the load is sealed with either a KTS seal or a shipper seal.
2.
Write the seal number on the BOL.
If the shipper has pre-loaded the shipment, look at the seal on the trailer and make sure it matches the seal number
on the shipper’s BOL. If the seal number is not on the BOL, have the shipper write it on the BOL.
Delivering a Load
1.
Make sure the consignee witnesses and confirms the seal is intact before you break it.
2.
Have the consignee write “Seal # XXXXXX intact upon arrival” and signing his/her name in full on the BOL.
•
If the consignee refuses to witness or sign for the seal, you must write “Seal Intact” on the BOL.
3.
If there is more than one drop, re-seal the trailer and write the re-seal number on the BOL next to the previous
seal number.
4.
At the next drop, the consignee must sign “Seal Intact” on the BOL.
•
Each additional drop is handled the same way. Re-seal the trailer and write the re-seal number on BOL. Get
a “Seal Intact” notation from the consignee. There are no exceptions.
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Shipper Seals
You should always have the shipper BOL with the seal number recorded on it. Our goal is to ALWAYS make the
delivery with the seal INTACT
A shipper seal must not be broken for any reason prior to delivery without permission from the shipper. Your Driver
Manager will contact the shipper to obtain permission. The name and phone number of the person giving permission
must be noted on the BOL. If the seal is broken prior to delivery, KTS is fully responsible for any shortages and
damages as well as the possibility of the entire load being refused.
•
If a DOT, U.S. Department of Agriculture, Law Enforcement or Customs Officer breaks the seal; you must write
their name and title on the BOL. The officer should provide a replacement seal. The broken seal and the
replacement seal numbers must both be recorded on the BOL. Make sure you follow the directions of the officer.
•
If you fail to maintain a proper seal record for every drop on a load, it will be considered a Driver Preventable
Claim.
Any violation of this policy may result in termination of employment or contract.
Reporting Over, Short or Damaged Shipments
Check the Bill of Lading (BOL) carefully before leaving each delivery location. If there is any discrepancy on the BOL
(example: Over, Short, Damaged, or Refused Product) you are required to call the OS&D Department. You must call
before leaving the customer’s dock. If you follow this procedure, the OS&D Department has a much greater chance
of resolving the issue and preventing a claim. Failure to report OS&D will be considered a Driver Preventable Claim.
1.
Make sure your paperwork is complete and available before you call.
•
Ask the consignee to write the product numbers for any OS&D product on the BOL.
•
If there is damage, ask the consignee to note what caused the damage (example: fork, slip machine, on
bottom of stacks, hidden inside pallets, etc.) on the BOL.
•
Make sure the BOL and paperwork has been signed and that you understand exactly what has occurred on
the delivery.
•
If a product is refused, make sure you know why.
Call your Driver Manager if it is after hours call night dispatch
•
After hours and on weekends, your call will go to Operations. If this happens, make sure you hold you’re
BOL and any refused product until the next business day. On the next business day, call your driver
manager. Your trip is not complete until you talk to your Driver Manager and receive an OS&D number.
•
Do not send messages through the Qualcomm, or leave phone messages as a means of reporting your
OS&D. You must give your information directly to your Driver Manager..
You may be asked to deliver refused freight to an outside carrier, warehouse, or food bank. If you do this, you must
get a receipt, signed BOL, and/or a copy of the outside carrier’s paperwork with their Pro Number clearly shown.
In other words, you must have a signed receipt for any product delivered.
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Security
The KTS Security Department works proactively to help you. You can contact the Security Department by calling the
main terminal at (801) 931-5833. Drivers are encouraged to report suspicious or illegal activity or Company policy
violations to security for investigation. All matters will be handled confidentially. There are security personnel at the
terminal.
Securing Your Cargo
You are responsible for all equipment and property assigned to you, including the customer’s cargo. Load locks and
lock kits have been proven to prevent theft of tractors, trailers, and cargo. KTS policy requires drivers to use lock kits
and load locks on all loads. Drivers will not be permitted to exit terminals without a padlock and a seal on loaded
trailers. Disciplinary action may be taken against any driver who does not use locks to secure KTS equipment and
cargo.
KTS provides high-grade equipment lock kits to help you protect your cargo. Lock kits include a padlock, cuff lock
and two keys. One key should be kept on your key chain at all times. The cuff lock and padlock are keyed the same
and are distributed only as a complete kit. All lock kits are keyed differently to provide added security. Only
designated management personnel have master keys that will open all locks.
We provide you with 4 Load Locks. When you turn in your truck you are required to turn it in with 4 load locks if you
do not have the 4 load locks at that time you will be charged to replace any missing load locks.
To allow yard personnel access to equipment, do NOT use either the cuff lock or padlock on a trailer while at a KTS
Terminal. Remember to remove your locks from a trailer assigned to another driver.
Obtaining Lock Kits
Lock kits are available at the KTS terminal. The “Driver Screen” indicates whether or not a Driver has been issued a
lock kit.
Lost Keys
Keys can only be duplicated by the manufacturer. If you lose a key and are an actively employed Driver, contact the
Safety Department to order a new key. You will be charged cost plus shipping. If you require overnight express
delivery, you will be charged additional overnight fees on the order.
Lost Padlocks
If a padlock is lost or left on a trailer and cannot be located, call the Safety Department to replace the padlock. You
will be charged cost plus shipping.
Company Equipment Parking Policy
It is your responsibility to ensure that all Company equipment is parked in a safe, secure, and approved location.
You are never allowed to take Company equipment home unless authorized by your Driver Manager. If equipment is
taken home, without authorization, disciplinary action may result. All drivers are to drop their trailers in designated
areas at the terminal or drop yards. Be sure to write up a Driver’s Vehicle Condition Report on both your tractor and
your trailer so that any necessary maintenance can be performed while you are out of service.
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Preventing Theft of Trucks and Trailers
Due to an increase in the theft of trucks, trailers, and cargo, all drivers must comply with the following policies and
procedures. Failure to comply with these policies will result in disciplinary action, up to and including termination of
employment or contract. You are responsible to properly secure the cargo when parking the tractor and trailer, or
when dropping a loaded trailer. Follow these guidelines to minimize theft risk.
•
Be aware when you have a high-value load. Pick-up and delivery times, routing, and security procedures are all
strictly enforced by management.
•
The Security Department continually monitors high-value loads and loads in high theft areas using GPS (Global
Positioning Systems).
•
When cargo is in your trailer, you must attach a seal and a padlock to the appropriate rear door. This is required
for any and all cargo quantities regardless of the number of cases or pallets.
•
If you have short local and city trips, you must still use a padlock and seal.
•
If you find a loaded trailer that does not have a seal, apply a KTS seal and record the seal number on the BOL.
Have someone witness the new seal and send a Qualcomm message with the seal information to your Driver
Manager.
Dropping or Parking Loaded Trailers
No loaded trailer should be disconnected from the tractor and left parked or dropped for any reason at any location,
except at the consignee, without permission from the Terminal Manager or your Driver Manager. Permission to drop
or park a truck and a loaded trailer may be given by Qualcomm messaging. Always plan to deliver your own load.
Loaded or empty trailers CANNOT be dropped or parked, including tractors connected to loaded trailers, in the
Southern California area, Southern Florida area, other high theft areas, on surface streets, or unsecured parking
areas, such as: truck stops, malls, parking areas, side roads, alleys, or residential areas. All loaded trailers must be
taken to a secured drop yard or secured terminal location. The padlock must be installed on all loaded trailers, even
in secured areas, by the driver who will be picking up the tractor and/or trailer at a later time. The padlock shall be
used on the rear doors of the trailer at all times.
Federal Guidelines
The Federal Motor Carrier Safety Regulations (FMCSR) state that:
•
392.20 No motor vehicle shall be left unattended until the parking brake has been securely set and all
reasonable precautions have been taken to prevent the movement of such vehicle.
•
392.21 Stopped vehicles should not interfere with other traffic. No motor vehicle shall be stopped, parked or left
standing, whether attended or unattended, upon the traveled portion of any highway outside of a business or
residential district, when it is practical to stop, park or leave such vehicle off the traveled portion of the highway.
In the event that conditions make it impractical to move such motor vehicle from the traveled portion of the
highway, the driver shall make every effort to leave all the possible width of the highway opposite the standing
vehicle for the free passage of other vehicles and he shall take care to provide a clear view of the standing
vehicle as far as possible to the front and rear.
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Dropping a Loaded Trailer
If you receive authorization to drop a loaded trailer, the power unit must remain with the trailer to minimize theft by
another tractor.
1.
Disconnect the Tractor from the trailer.
2.
Move the Tractor far enough forward to install the king pin lock on the trailer.
3.
Put the Tractor in the OFF position.
4.
Place the padlock in the proper location on the rear door.
Dropping a Loaded Refrigerated Trailer
When dropping a refrigerated trailer, you must always make sure that the refrigeration unit fuel tank is full and the
unit is running at the correct temperature. Make sure two copies of the Bill of Lading are left with all trailers
containing any freight, returns, damage etc. These two copies must be put in the Bill of Lading box on the front of the
trailer. Loaded trailers must be dropped on pads.
Parking a Truck with a Loaded Trailer
You are authorized to park trucks and loaded trailers if you follow the terminal parking policies and the locking policy.
If you want to park on private property, you must have permission from your Driver Manager, have permission from
the property owner and be legally parked. You are responsible for paying all towing fees, citation fines, impound
fees, and all other related charges for any tractor or trailer that is parked illegally or towed.
Empty Trailers
Do not place seals, red tags, or load lock kits on empty trailers for the purpose of making the trailer appear to be
loaded, needing repairs, or to secure or save a trailer for later use. Drivers concealing trailers through the use of
seals, red tags, lock kits or by hiding they are subject to disciplinary action.
You may not cut or break off seals under any circumstances (except at the consignee/receiver upon delivery) to find
empty trailers. ONLY Driver Managers may authorize the removal of any seal on a loaded trailer that is not at the
consignee location.
Do not take empty trailers home or conceal/save for later use without permission from operations personnel. Unless
directed by operations, all empty trailers are to be parked or dropped at the terminal, assigned drop yards, or
assigned customer locations.
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Truck Stops
Truck stops are the number one target for thieves. Some thieves watch every truck that comes into a truck stop. It
only takes a few minutes for a thief to break in and drive off with your tractor and trailer. When you stop your tractor,
park it with the trailer door against a fence. This makes it difficult for a thief to steal it or its contents. Also be aware
that shopping centers are prime areas for theft and a parked trailer by itself is also a prime target for theft.
Reporting a Stolen Truck, Trailer or Cargo
If you are the victim of a theft, please follow these steps:
1.
Stop what you are doing and call the police. Nothing is more important than resolving this theft.
2.
Notify the Safety Department and your Driver Manager immediately.
3.
Report the theft to local police. Sending a Qualcomm message does not notify police.
4.
Do not leave the scene of the theft.
5.
Gather information about the theft and wait for instructions from Security.
Weapons Policy
Weapons are prohibited onboard all KTS equipment and on all KTS property. This policy applies to both Company
Drivers and Owner-Operators. Weapons are defined as guns, handguns, rifles, knives with blades longer than 4
inches, mace, brass knuckles, throwing stars, ammunition, and all other prohibited items as defined by Federal DOT
and the BATF. Violation of this policy will result in termination of employment or contract.
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Section Six: Operational Policies and Dispatch Information
General Information ............................................................................................................................................................. 83
Picking Up a Load ............................................................................................................................................................ 83
Delivering a Load ............................................................................................................................................................. 83
Trip Numbers and Billing Information ............................................................................................................................... 83
Daily Operations................................................................................................................................................................... 84
Tractor or Trailer Assignment .......................................................................................................................................... 84
Check Calls ...................................................................................................................................................................... 84
Driver Load or Unload ...................................................................................................................................................... 85
Trip Resources ..................................................................................................................................................................... 86
Road Atlas and STAA Maps ............................................................................................................................................ 86
KTS Directions ................................................................................................................................................................. 86
Planning Routes .............................................................................................................................................................. 86
Home Time Policy ................................................................................................................................................................ 87
Going Out of Service........................................................................................................................................................ 88
Company Equipment Policy ................................................................................................................................................. 89
Tractor Maintenance ........................................................................................................................................................ 89
Pallets .............................................................................................................................................................................. 90
Qualcomm ............................................................................................................................................................................ 91
Messaging ....................................................................................................................................................................... 91
Macro Messaging ............................................................................................................................................................ 91
Free Form Messaging ...................................................................................................................................................... 91
Retrieving Messages ....................................................................................................................................................... 92
No Signal Light ................................................................................................................................................................ 92
Trailer Numbering ............................................................................................................................................................ 92
Qualcomm Quick Reference Guide ................................................................................................................................. 93
Permits and Fuel .................................................................................................................................................................. 94
Canada ............................................................................................................................................................................ 94
Permits and Passes ......................................................................................................................................................... 94
Fuel Policy and Procedure ............................................................................................................................................... 94
Repair and Maintenance ...................................................................................................................................................... 95
Shop Procedure ............................................................................................................................................................... 95
Over the Road Maintenance ............................................................................................................................................ 96
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General Information
Kelle’s Transport Service, LLC (KTS) has operations personnel available 24 hours a day, 365 days a year at our
Terminal. However, whenever possible, please try to communicate with operations personnel during the regular
business hours between 6:00 and 18:00 hours (Mountain Time), Monday through Friday.
Picking up a Load
When your trailer is empty, alert your Driver Manager using Qualcomm(empty call). Your Driver Manager will answer
your Qualcomm message and provide new dispatch information.
•
Company drivers with available hours to work must accept all freight dispatched.
Delivering a Load
All appointments are made for the driver by the Customer Service Department and sent with your load information.
Late Loads
Notify your Driver Manager immediately if you believe you will be late for delivery. This notification should occur
before you miss your appointment. This allows us to provide our customers advance notice about late loads and
can give us an opportunity to repower the load to ensure on time delivery. This is necessary to maintain proper
customer relations and relieve from potential late fee.
Breakdowns
Contact the Shop Department immediately. Use Macro 14 or call (801) 931-5858 for further instructions. If it is after
hours or on weekends get with after hours dispatch. It is also important to communicate with your driver manager
when and where the breakdown occurs.
Trip Numbers and Billing Information
Your trip number is the key to obtaining trip payments/settlement. If you do not submit complete and accurate
information, it may delay your pay/settlement for that trip. See the Compensation and Benefits section for
payment/settlement procedures.
Detention Pay
Detention occurs when a driver arrives on time at the customer site and is detained after the scheduled appointment
time at either a shipper or receiver. All drivers must follow the detention guidelines to become eligible for pay.
Trailer Wash out
KTS will pay for 1 washout per trailer per load. KTS does not pay for “sweep out.”
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Daily Operations
Tractor or Trailer Assignment
When you are assigned a tractor or trailer, you must complete a Driver’s Vehicle Condition report and a Trailer
Inspection report. If you notice repairs that need to be completed on your equipment, you must note it on the
inspection sheet. This will help notify the shop of needed repairs. They will contact you if an item needs immediate
attention.
Note: All tractor assignments must have a complete inspection with the KTS Equipment Manager or the Shop. The
Equipment Manager will accompany you during a pre- or post-inspection for a new truck.
Pre-Trip and Post-Trip Inspections
You must complete a pre-trip and post-trip inspection each day. Before you start to drive, you must complete a preinspection (Macro 16). At the end of your trip or hours-of-service, you must complete a post-trip inspection (Macro
16). Be sure to record any defect in the comments section.
Cleaning and Maintenance
You are responsible for the replacement cost of any damaged or missing items. You are also responsible for
keeping your truck’s interior clean. When you change trucks, there will be a cleaning fee (minimum $40) if your
truck’s interior does not meet the KTS standard of cleanliness. At the minimum, the following should be observed:
•
Remove items from dash
•
Wipe off dash with cleaner or disinfectant weekly
•
Blow or sweep out floor weekly
•
Wipe off steering wheel at least weekly
•
Clean cupboards as needed
•
Clean windows (inside) as needed
Driver Release of Tractor
Before you turn in a tractor, you must complete a Driver’s Vehicle Condition report. These forms are available with
the Equipment Manager. The Equipment Manager will verify completion and sign off in good order.
Check Calls
If you are in-service or have a trailer, you are required to make daily contact with your Driver Manager, using
Qualcomm, no later than 9:00 AM MST (Mountain Standard Time).
•
If you fail to make contact, disciplinary action may be taken up to and including termination of employment or
contract.
•
Check calls are important. They allow KTS to keep customers updated on the progress of their shipments and
verify the safety and well-being of our drivers.
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Security Loads and Produce Loads
Some of our customers’ loads require additional security check calls over and above the required daily check call
(example: security, priority loads or night deliveries). These loads move on a very time sensitive basis. KTS updates
its customers twice a day on load location and estimated time of arrival (ETA). KTS must complete these reports and
communicate to our customer to maintain our excellent customer relationships.
You will be informed at the time of dispatch whether or not the load you have picked up requires additional security
check calls. However, you are required to make contact on a daily basis regardless of the type of shipment you are
hauling.
•
If you are carrying a produce load, you are required to make two contact calls per day to your driver manager.
Loads Requiring Lumpers
If you need to hire a lumper:
1.
Do not let the lumper start loading/unloading before you obtain the cost for service.
Send Macro 17 with lumper information for lumper pay. Your Driver Manager will issue an express code for the
proper amount to be paid to the lumper..
Get a receipt from the lumper with his/her name, address, phone number, social security number or federal ID
number and signature on it.
Make sure you scan the lumper receipt with load information and BOL for payroll reimbursement. KTS will
reimburse the amount of the receipt for loading and unloading. A valid receipt proves that the service was
performed. Without a valid receipt, KTS cannot bill its customers and will not reimburse you for the expense.
Trip Resources
Road Atlas and STAA Maps
A road atlas is a very valuable tool to help you plan your route. The STAA is a color-coded map issued by individual
states showing legal roads for 53’ trailers. Maps are available at Ports of Entry and weigh stations at no cost.
KTS Directions
Directions are a courtesy extended to all KTS drivers. However, you must obtain the directions you need to ensure
on-time pickup and delivery.
We make every effort to ensure directions are correct. Routing and directions are not an exact science and are not
intended to take the place of your road atlas and STAA maps, but to complement them and help you in planning
your trips.
Customer Service verifies all addresses and phone numbers through the intranet home page or by calling the
facility. The addresses and phone numbers are verified a second time by calling when directions are obtained.
Note: Always compare the addresses on your load information with the Bill of Lading obtained at the Shipper. If the
addresses do not match, notify your Driver Manager. You help keep the directions error free. We depend on you to
communicate to us when a change should be made.
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Planning Routes
Understand your Load
Read load information thoroughly — no matter how many times you have been there. Be certain you can answer the
following questions:
1.
Are there any special instructions?
2.
Are pallets required? Do I need to buy pallets or drop pallets at vendor?
Is the load dry or refrigerated? What temperature is needed?
What is the weight? Can I run with full tanks of fuel or do I need to run light fuel?
What is the pick-up date and time? Will I be unloaded/empty in time to make the appointment or do I need to make
other arrangements?
What is the delivery date and time?
•
•
How many miles and how many hours will it take to make the delivery on time and legally?
Can I make the miles legally in the hours required for the appointment?
Plan your Trip
1.
Make sure you have and understand your fuel route.
•
Non-Network fuel stops must be approved through your Driver Manager or the Fuel Department.
Double check routing on STAA maps to make sure all routes are legal. Contact your Driver Manager immediately if
the assigned route is not legal.
Determine whether your route will require toll payment.
2.
Determine whether there are any additional special instructions.
If there are no delivery directions in the location code:
•
Request directions through your Driver Manager
•
When possible, call the customer yourself to get the directions in advance
If the location code has directions, compare directions to the routing.
•
Remember, routing takes you downtown. You will very seldom need to go downtown.
•
If the directions are incorrect or alternate directions are suggested, notify your driver manager. This helps
with future deliveries.
Fill out your Trip Sheet. See the Payroll section for details.
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Home Time Policy
KTS provides unpaid time off for its company drivers based on the number of consecutive days available for
dispatch and away from home. The Home Time schedule is as follows:
Consecutive Days Available for Dispatch
Maximum Time Off Available
0 – 6 days
0 days
7 – 13 days
1 day
14 – 20 days
2 days
21 – 27 days
3 days
28 or more days
4 days
A driver may receive a maximum of four consecutive days off. Drivers may have up to four days off without the
possibility of having the assigned tractor re-seated. If you extend your time off by taking approved vacation in
conjunction with Home Time, you will need to arrange for your assigned tractor to be left at a KTS SLC terminal.
Your tractor may be reassigned to another Driver. In this case, you will be reassigned to a different tractor when you
return from your approved time off.
To qualify for Home Time, you must request your day(s) off at least 9 days in advance using Macro 18. Requests
must be submitted during regular business hours (Monday through Friday 0600 – 1700 mountain time). Your Driver
Manager will approve or deny your request within one business day. Emergency situations will be handled on a
case-by-case basis.
Your Driver Manager will work with a regional Planner to arrange for the right load to get you home on time. Driver
Managers will make sure you acknowledge your load and ensure that it is picked up, dropped, or delivered on time.
The Driver Manager is responsible to complete the computer work and communicate with you the day prior to your
time off. This will ensure that all delivery requirements have been completed in a timely manner to allow you to begin
your home time the following day. If you drop your tractor at a KTS approved location, your Home Time begins
when you drop your tractor.
When you get home on the approved date and time you are required to update your Driver Manager when you are
scheduled to return to work. To verify your next dispatch and load assignment, you must contact your Driver
Manager between 6:00 and 17:00 mountain time the day before you are scheduled to return to work. Drivers who
fail to check in are subject to disciplinary action. If you fail to return from time off as scheduled, KTS will assume you
have voluntarily abandoned your employment.
When dispatched for time off, to a KTS terminal or any approved designated home location, the driver will not be
paid for the empty miles driven to get home from the last delivery location nor for the empty miles driven to arrive at
the next pick up location. You may not use Company equipment for personal purposes.
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When on home time, tractor repairs and maintenance should be completed. If your truck needs repairs or
maintenance, let your Driver Manager know at least one trip before going out of service. This will allow us to
schedule service for your vehicle.
All KTS equipment must be parked in an approved location during home time.(DRIVERS ARE NOT PERMITTED
TO TAKE EQUIPMENT HOME).
Dispatch Operations
If you are going out of service for more than 4 days (96 hours), KTS may assign another driver to your assigned
truck. You will need to remove all your personal belongings from the truck. You will be reassigned a truck when you
return to the terminal.
Company Equipment Policy
This policy applies to company drivers only. It does not apply to owner-operators. KTS provides drivers with
excellent equipment to enable them to do their job as comfortably and safely as possible. Except as pre-authorized
and dispatched by your Driver Manager to get you to approved Home Time, you may not use KTS equipment for
personal use. Violation of this policy will result in disciplinary action up to termination of employment. You will also
be responsible for costs of using the equipment including fuel, rent, and tires.
If service and repairs are needed, the tractor should be checked into the shop before going home for time off. This
will allow us to service the vehicle while it would otherwise be idle.
This policy does not cover all situations and circumstances. Emergency situations will be dealt with on a case-bycase basis. KTS reserves the right to handle unique situations as they occur.
Tractor Maintenance
You are responsible for maintaining your tractor. Follow these guidelines to ensure best operation of your tractor:
•
Pre and Post-Trip Inspections. You must complete a pre-trip and post-trip inspection each day. Be sure to
record any defect in the comments section on Macro 16. Wait for further instruction from the Shop concerning
the Macro 16.
•
Check Engine Oil. You need to check the oil each time you fuel the truck. Make sure you have spare oil and
antifreeze. You can obtain these items from the terminal.
•
Fuel. Keep the fuel tanks at least 1/4 full at all times.
•
Safety Equipment. Check the extinguisher daily to see that it is fully charged. Be sure you have safety triangles.
•
Cab Interior. Keep the inside of your tractor clean at all times. KTS personnel will perform periodic inspections
throughout the year.
Flat Repair and Tire Pressures
Check tire pressure and inflate tires to KTS specifications each day. Ensure the spare tire behind your cab is in good
condition. If necessary, replace it at a terminal.
•
Inflate standard tires to 100 psi.
•
Inflate X-One (wide-base) tires to 110 psi.
When you have a flat tire or blow out, contact the Shop using Macro 16. They will tell you where to go to get your
spare put on and will send you a PO number.
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•
Be sure to write your PO number on the back of the receipt.
•
Bring the flat tire or remains of the blown tire back to the shop. This does not apply to X-One (wide base) tires.
•
Ask that the spare placed on the tractor or trailer be checked.
•
If you use your spare, be sure to get a new spare at the KTS terminal location.
If you have any questions on flat tire repair procedure or tire pressures, contact the KTS Shop.
Idling
Today’s modern engines need very minimal idling time to warm up or cool down. From a cold start, it is
recommended that you get under way after you build up tank pressure.
You should shut down your engine when you plan on being parked for more than five (5) minutes. Even under the
coldest conditions, your tractor will easily restart for up to two hours after being turned off.
Most KTS vehicles have an idling system that will start and stop the truck to keep the temperature in a certain range.
After setting the temperature in the bunk, the truck will start up if the temperature is below or above the set
temperature. Refer to the operating manual for instructions on how to operate. Also see the fuel and idle policy for
more information.
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The following table provides a list of each Macro
number and the description of the message.
Qualcomm
The Qualcomm system is a two-way satellite
communication and tracking system. It is comprised
of the Qualcomm Terminal, which is installed in the
vehicle, and the Dispatch Computer, which is located
at the Dispatch Center. The Network Management
Facility is the link between the Qualcomm Terminal
and the Dispatch Computer.
Macro
Description
1
Load Acceptance.
2
Arrive at Shipper.
3
Depart from Shipper
4
Arrived at a stop-off in route
5
Depart from stop-off.
6
Arrived at final destination
7
Empty Call at Destination.
8
Request Directions to a stop on current
load.
9
Fuel & Permits
10
Annual Review
12
Trailer Verification on current load
Macro Messaging
13
Payroll Inquiry.(only works on Tuesday
afternoon)
The Qualcomm system features “canned” messages
or Macros. These Macros are actually pre-defined
messages that both you and KTS know. Instead of
typing out a complete message, you can simply
select the Macro number for the message you want to
send and then fill in the blank text boxes. These types
of messages are ideal for commonly used messages.
Only the data entered into the fields is transmitted.
This reduces the cost of data transmission and
character usage in each message. It reduces the time
you spend creating general or common messages.
14
Breakdown Alert.
15
Accident Report.
16
Daily Vehicle Inspection.(REQUIRED BY
D.O.T.)
17
Expense Request.
18
Time off request.
20
Detention
The Qualcomm system allows drivers to stay in
constant contact with KTS and provides a triptracking system that records actions of the truck while
out on the road.
Messaging
Qualcomm allows easy communication between
drivers and KTS. This ensures constant
communication and provides an easy way to send
information. You can send, receive, edit or delete
Messages using the Qualcomm Terminal.
Free Form Messaging
To send a canned message:
1.
Go to Messaging
2.
Press composes.
3.
Type the Macro number or scroll down to the
macro desired.
You do not have to use Macros to send messages.
You can create your own messages, which are called
free form messages
To create and send a free form message:
1.
Press Freeform.
Type applicable information into the text boxes.
Press SELECT.
Press SEND or clear or cancel if you want to change
message
Type the message.
Press SEND or clear or cancel if you want to change
message
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Retrieving Messages
Important Notes
The Message Waiting light indicates when a new
message has been received.
•
When doing load calls, it is important that you
include all the equipment used for that particular
dispatch.
•
Never send a load call and leave the current
trailer as blank.
•
If you receive a message requesting you send in
VIN and plate number for verification of your
trailer, you must get this information from the
affixed metal VIN plate on the trailer and the
license plate attached to the rear of the trailer.
Send the information back using the Qualcomm
messaging system.
When this light is on, new messages are waiting to be
read. When the light is blinking, an emergency
message has been received. Once the messages
have been read, the light will turn off.
To read new messages:
1.
Press Messaging.
Go to Inbox and click on the message you want to
view.
To read old messages:
•
Press Messaging
And click on Outbox and scroll up our down to view
all old messges
No Signal Light
The Qualcomm Terminal is equipped with a No
Signal light that indicates whether or not the unit can
contact the network. When this light is on, you cannot
send or receive message. You can, however, create
or read already received messages.
If the No Signal light comes on, move the vehicle to a
location clear of tall buildings or other obstructions. It
is best to position the vehicle with a view to the south.
Note: Once you have a clear view (or after system
power-up), it may take several minutes for the unit
to contact the system and for the No Signal light to
turn off.
Trailer Numbering
Trailer numbering is one of the most important items
in the operation of the Qualcomm. Failure to
accurately record the proper trailer(s) results in
lost/misplaced equipment.
You should enter trailer numbers as five character
numbers: 53089, 52324.
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Permits and Fuel
Canada
Before going into Canada, call your Driver Manager.
Permits
When you approach the weigh station or POE, drive slowly. Keep a steady rate of speed: don’t follow too closely to
another vehicle.
IFTA Stickers with Cab Card
Check to be sure an IFTA sticker is on each side of your truck during your pre-trip and post-trip inspections.
Registrations
You will have a Utah registration in your permit book. Make sure that the date is current and that it is the Original
registration. You must have on your truck:
•
Inspection
•
Insurance Card
•
IFTA cab card
Required Permits
You are responsible to check your permits and make sure you are legal. If for any reason you get a ticket that could
have been prevented by calling the Permits and Fuel Department, you will be held responsible for the citation and
any associated cost.
All drivers need the following permits in their trucks.
1.
New York Permit
2.
Oregon Permit (must have full sheet with truck plate on sheet)
3.
Canada Information
Trailer License Plates
Make sure you always perform a pre-trip inspection on your trailer. If you are missing the plate on the trailer, you
must call the Permits and Fuel Department as soon as possible at 801-931-5832. KTS needs time to order new
trailer plates. If you don’t have a copy of the registration on the trailer, you need to call with a fax number so we can
fax one to you. This will prevent you from being charged on any possible tickets.
Fuel Policy and Procedure
KTS uses a fuel optimizer. This is linked to our routing program and is also linked to the dispatch system. Fuel
request and routing are now automated based on the completion of Macro 7. When you receive dispatch and accept
the load on a Macro 1, you will receive fuel stop requirements and routing. You must enter the correct fuel level.
This is one of the most important steps to the routing system. The software will determine practical route to your next
destination based on your current location. It will also provide you with designated fuel stops.
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Designated Fuel Stops
KTS utilizes network or designated fuel stops. We work with these stops to receive discounts on our fuel. As a
company driver, you are required to always use designated stops. If the information you enter shows that you only
have 1/4 or 1/8 fuel level then the optimizer will route you to the closest stop. This may NOT be a designated stop.
The optimizer won't let you ever go below 50 gallons of fuel. The number for the Permits and Fuel Department is
801-931-5832.
Fueling Procedures
Please follow these procedures. Refrigeration unit fuel is exempt from taxes. If purchases of tractor and reefer fuel
are not separated, KTS cannot claim tax exemptions. Illegal use of reefer fuel in a tractor can lead to a very large
fine.
Comdata Card
•
At truck stops, you will swipe your card once. You will be asked if you are purchasing truck AND refrigeration
unit fuel. If you are, press yes. Fuel your truck and hang up the pump. Then pull forward and fuel your
refrigeration unit. Pilot stations are now paperless – you do not need to go in and sign your ticket.
Macros
•
Macro 8 allows you to look up directions to stops. The fuel locations are also listed there.
• Macro 6 is your empty macro, this is where the fuel route is generated
Your Driver Manager or Fuel Department must authorize any and all routing changes. In order to meet fuel needs,
we will work with drivers to find alternative routing options. However, your Driver Manager must approve all routing
changes.
Repair and Maintenance
Shop Procedure
KTS has one location where maintenance can be completed by KTS personnel:
Code
Address
Hours
West Valley
5305 W. 2400 S. West Valley City, UT 84120
Shop: 7:00 AM to 5:00PM (Mon-Sun)
Diesel Exhaust Fluid (DEF)
All 2011 trucks and newer have SCR (Selective Catalyst Reduction) that requires the use of DEF (Diesel
Exhaust Fluid). Be sure you fill that tank as well when fueling. It will have a blue cap and usually it will be on
the driver's side of the truck. You use about 2-3% of your DEF for every gallon of fuel used. Example: for every
100 gallons of diesel fuel used you will you about 2-3 gallons of DEF. The DEF tanks size is 26 gallons. It is
always cheaper to get DEF at the terminal.
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Macro 14
Submit a Macro 14 (Tractor, Trailer or Refrigeration Unit) to report any necessary repairs prior to entering a KTS
terminal. Use a separate Macro for each write up and please describe the problem with as much detail as possible.
This will help the mechanic working on your truck or trailer complete the repairs quickly and efficiently. If there is a
service repair that needs immediate attention, please send a Macro 16 directly to the Shop.
Safety Rules
To ensure the safety of all personnel, please follow all safety rules listed below:
1.
All drivers must surrender their keys to the service technician upon entering the service bay. Do not place
another set in the ignition.)
2.
All truck engines will be turned off and remain off while being worked on in the service bay.
3.
All drivers, visitors and animals must remain outside the shop working areas at all times. Do not pull out of the
service bay until the designated lead person signals for you to pull ahead. MOVE SLOWLY.
4.
ALL trucks (company and owner operator) must stop at the service bay unless otherwise directed by a KTS
shop manager.
5.
Maximum speed at all KTS facilities is 5 MPH.
After entering the yard, you must drop your trailer. Do not remain hooked up to any trailer. Service personnel who
maintain our refrigeration units cannot look at the refrigeration unit if it remains hooked up to a tractor. Also, if a
trailer needs service, KTS shop personnel will need to hook the trailer with the yard hostler to bring it in the shop.
Drivers in the Shop Area
For insurance purposes and to help speed up service and time spent on repairs, drivers should not enter the shop.
Maintenance
Company drivers must limit outside repairs to safety and emergency issues only. To control the high cost of outside
repairs, all non-emergency or non-safety related repairs must be completed at a company shop.
When you have a safety or emergency situation, the KTS Shop Department is set up to get you back on the road as
quickly as possible. Shop is manned 7:00AM to 5:00PM, 7 days a week, and 365 days a year to provide assistance
while you are on the road. They are here to minimize your down time and make sure the service to our customers is
the best in the industry. The following are things you need to know should you have any maintenance problems on
the road:
Macros
Macro 14: Use this Macro to communicate directly with the Shop personnel for any breakdowns. Please provide as
much detail about the problem as possible.
Macro 16: Use this Macro to enter any problems with the trailer or refrigeration unit directly into the KTS shop
maintenance system. This is for work to be performed at a KTS shop. Each daily write-up must be in Macro 16
before you enter a KTS yard. If you need help submitting a Macro 16, please ask any KTS service technician.
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Authorization and Payment
If your equipment breaks down, you must contact the Shop. They will direct you to a repair facility, or send a service
truck to come to you. IF YOU DO NOT RECEIVE AUTHORIZATION FOR THE REPAIRS, KTS WILL NOT ISSUE A
COMCHECK! You will be responsible for the cost of the repair. Please make sure you contact the Shop. Do not
have anything done on your own!
You must get PO # from the Shop; write it on your copy of the invoice and turn it in with your trip sheet. In order for
you to be reimbursed for work done on the road, you must submit a copy of the invoice.
Send Macro 32 to request a Comchek to pay for work done on the road. KTS will issue a Comchek only when all
the work is complete.
Tires
Check tire pressure during each pre-trip and post-trip inspection and whenever you stop. All trucks carry a spare
tire, which will be used if you need a tire. If you are authorized to purchase a tire on the road. KTS buys only new
tires. All tires that are replaced on the road must be brought to a terminal regardless of how much of the tire is left.
All work must be authorized by the Shop.
Vehicle Drivers Manual
For specific use individual functions of your particular truck, consult the vehicle driver’s manual located in the glove
box. If you do not have your manual, see the shop for an extra copy.
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Section 7: Appendix
Appendix A: Contact Numbers and Terminal Maps ............................................................................................................. 99
West Valley City (Main): Phone Numbers ........................................................................................................................ 99
West Valley City (Main): Fax Numbers ............................................................................................................................ 99
West Valley City, Utah Terminal .................................................................................................................................... 100
Appendix B: Quick Reference for Company Drivers .......................................................................................................... 113
Payments and Reimbursements .................................................................................................................................... 113
Payroll Deductions ......................................................................................................................................................... 116
Insurance and Legal ...................................................................................................................................................... 116
Appendix C: Quick Reference for Owner-Operators .......................................................................................................... 117
Payments and Reimbursements .................................................................................................................................... 117
Settlement Deductions ................................................................................................................................................... 120
Insurance and Legal ...................................................................................................................................................... 121
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Appendix A: Contact Numbers and Terminal Maps
Kelle’s Transport Service, LLC (Main): Phone Numbers
This table lists the main West Valley City KTS telephone numbers.
Main Telephone
801-975-8000
Accidents
801-931-5811
Benefits
801-931-5802
Customer Service
801-975-8000 opt 2
Dispatch
801-975-8000 opt 1
Fuel
801-931-5832
Human Resources
801-931-5802
OS&D
CONTACT DRIVER MANAGER
Over-the-Road Maintenance
801-931-5812
Payroll
801-931-5826
Permits and Fuel
801-931-5832
Recruiting
801-931-5804 or 801-975-8000 opt 3
Safety
801-931-5833
Security
801-931-5833
Shop
801-931-5808
Worker’s Compensation
801-931-5811
Kelle’s Transport Service, LLC (Main): Fax Numbers
The following table lists KTS main fax numbers. The entries are listed alphabetically.
Main Fax
801-975-8080
Accidents
801-931-5861
Benefits
801-931-5876
Dispatch
801-975-8080
Fuel & Permits
801-931-5882
Human Resources
801-931-5876
Over-the-Road Maintenance
801-931-5862
Payroll
801-931-5876
Recruiting
801-931-5854
Safety
801-931-5883
Security
801-931-5883
Shop
801-931-5858
Worker’s Compensation
801-931-5861
West Valley City, Utah Terminal
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Address: 5305 West 2400 South West Valley City, UT 84120
Telephone: 801-975-8000
Need a map
Directions:
From I-15 north take the #293 Bangerter HWY exit and turn west (the road will curve north).
Drive to the Utah 201/2100 South exit and turn left.
Drive west to the #11 5600 west exit and turn left.
Drive over the 201 and turn on the second left at 2500 South.
Drive to the T and turn left on 5370 West.
Turn right on 2400 South.
The terminal is on the right.
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