the current S U M M E R 2014 Exceeding Expectations Tammy Livers, vice president of sales, Eaton’s Residential and Wiring Devices Division 2014 NAED Trailblazer Award Winner Photograph by Stan Kaady In this issue: page 4 page 5 pages 6-7 pages 10-11 10 Reasons to Attend an NAED Conference Exceeding Expectations See What You Missed at the NAED National Meeting The Path to Disruption NATIONAL ASSOCIATION OF ELECTRICAL DISTRIBUTORS PRESIDENT’S LETTER Summer Learning Opportunities Abound with Niche Conferences Summer—it’s the season we grew up looking forward to with such excitement—no school, no responsibilities. Many of us still look forward to the summer months with the anticipation of spending some quality time with family and friends. Even though it’s summer, NAED doesn’t skip a beat. We still offer education and networking opportunities for your team to add to their professional development. You may want to check out one of our niche meetings. The Leadership Advancement and Development (LEAD) Conference is scheduled for July 16-18 and the AdVenture Marketing Conference is August 4-6. For more information about these conferences, read the article on page 4. We’re also gearing up for our 4th annual Congressional Fly-In scheduled for September 9-10. This is a wonderful opportunity for our members to meet face-to-face with their elected officials and staff. It is your chance to educate them about your concerns. I understand that it is much easier to just send them an email. However, it’s vital that we make the effort to meet our legislators in person. It’s the best way to build relationships with members of Congress. Our Government Affairs team makes it easy for you to be an effective advocate. We will take care of scheduling appointments with your legislators for you. Events like the Fly-In are successful because there is strength in numbers. By participating, you can ensure the voice of the electrical distribution industry is heard. Registration for the Fly-In is now open. I encourage you to consider being a part of this vital effort. I hope that each one of you is able to take some time off this summer to create some everlasting memories with your family and friends. Tom Naber | President | NAED Tom can be reached at 314.812.5312 or tnaber@naed.org. Three Clicks to Change a Life Springfield Electric’s Gary King is Promoted to Inside Sales In the December 2013 issue of tED magazine, Scott Costa, wrote about Gary King. It was a story about a man that took a chance and changed careers after 10 years with the same company. It has been almost two years since King went to work for Springfield Electric where he started out in the warehouse. He admits that he took a pay cut for the opportunity. “I had to take a step back in order to take a bunch of steps forward,” King said. It wasn’t easy; King had no experience in electrical distribution. But, he started his new job with a positive attitude, the willingness to learn and a desire to make the most of the opportunities he was offered. The story in tED ended with King being promoted from the warehouse to counter sales. In April, he received a second promotion, this time to inside sales— that’s two promotions in less than two years. Not bad for someone who admittedly knew nothing about electrical distribution when he started at Springfield Electric. THE CURRENT : SUMMER 2014 With the promotion came more responsibility and that’s just fine with him. As far as his new position is concerned, “You get a lot more interaction with customers,” King said. “Instead of helping the do-it-yourself guy that walks in off the street, you get a set group of customers that you work with. You start building relationships with them.” He credits his success to the educational opportunities offered through NAED’s Learning Center. “I’ve never been in a job or an industry before that gives you the tools you need in order to succeed and have a career,” King said. “This industry does.” In the beginning, King spent several hours a couple of nights a week on his laptop taking courses. “I started Warehouse Pro about a month after joining Springfield,” King said. “Then I went through the EDGE program and I’m currently working on EPEC bronze.” King plans on completing all three levels of EPEC before he tackles his next project—becoming a Certified Electrical Professional (CEP). For those just starting out in electrical distribution, King offers this advice, “This industry offers the training you need to have a career. It’s up to you to take advantage of the opportunities to better yourself.” While Springfield Electric Supply is investing in its employees, it also invests in NAED’s Annual Campaign. With contributions from distributors and manufacturers, NAED can continue to build the NAED Learning Center (NLC) and create learning programs for new and current employees. The NLC has more than 6,400 users and has launched more than 55,000 training activities. One of those 6,400 users is Gary King. King knows he wouldn’t be where he is in his career today if it weren’t for the NLC. Through the contributions to the NAED Education & Research Foundation’s Annual Campaign, the NLC will be able to continue to offer the courses that will help the next Gary King turn 10 years at a dead-end job into a career to be proud of. 3 10 Reasons to Attend an NAED Conference 1. Be in the know. NAED brings the latest and greatest information and practices to the attention of the attendees, giving them a competitive advantage in their work place to do their jobs better. 2. Get reenergized and inspired. There’s no better way to get motivated and excited about your next project than to break away from your daily routine and spend some time learning outside of the office. 3. Meet industry leaders. If you aren’t already an industry leader, one way of becoming one is to meet those who have already made that step. 4. Professional development. Keeping up with what’s going on in the industry will allow you to provide more value to your customers, making you more valuable to your company. 5. Key issues. Learn about the key issues or challenges the industry is facing as a whole (or your particular area of interest) as explained by subject matter experts. 6. Network. Conference attendees are offered multiple opportunities to meet and network in both formal and casual settings. 7. Learn successful strategies. Conferences tend to be an open exchange for ideas. People are more willing to share their strategies that are doing well or have failed miserably. 8. Great value. NAED’s conferences provide insights, knowledge and experiences, which add up to a great value. 9. Challenge your way of thinking. Topics addressed spark innovation and creativity. 10. NAED conferences are fun. Don’t underestimate the importance of having fun when it comes to work. Conferences can add a layer of enjoyment to managing your career growth by mixing a social aspect into your learning and industry branding efforts. stay current For more information about any of NAED’s meetings, visit naed.org/events. 4 Looking for a conference to attend? Distributors looking to develop skills in specific areas should consider participating in one of these meeting to gain further knowledge on topics of a specific interest. Leadership Enhancement and Development [LEAD] Conference July 16-18 | InterContinental Hotel | Chicago, Ill. Developed by industry professionals, LEAD is a favorite for current and emerging leaders. Attendees have the opportunity to improve management skills, learn best practices that support bottom-line results from experts from across the country and network with peers. AdVenture Marketing Conference August 4-6 | Renaissance Chicago Downtown | Chicago, Ill. Geared toward marketing and communications professionals, AdVenture features high-impact sessions presented by experts in industry consultation, media, marketing and other related fields. Congressional Fly-In September 9-10 | Capitol Hill Hotel | Washington, D.C. This two-day event gives NAED members an opportunity to communicate their thoughts and concerns to their elected officials, while providing a great chance to network with industry peers from across the country. NAED Exceeding Expectations NAED Announces the 2014 Women in Industry Trailblazer Award Recipient NAED is proud to recognize Tammy Livers, vice president of sales for Eaton’s Residential and Wiring Devices Division (RWDD), with its Women in Industry Trailblazer award. served as a member of the expert panel in 2011 and was twice the featured speaker at WII Bootcamps. Livers also serves as a mentor in the WII mentoring Livers was presented the award in front of a record-breaking crowd during the 2014 NAED Women in Industry (WII) Forum in Nashville, Tenn. The award honors Livers’ outstanding and dedicated service to the association, its Women in Industry Forum and the electrical distribution industry at large. “I really don’t know how she finds the time to do everything she does,” said Susan Streich, manager, wholesale data services for IDEA Photograph by Stan Kaady and a beneficiary of Livers’ mentoring skills for nearly two years. “I’ve spent a good part of my career drawing women into the industry and mentoring them. The fact that the members of the WII Committee looked at me and said, ‘She’s had an impact,’ is really exciting because I feel that I have made a difference,” Livers said. In addition to her work at Eaton, Livers is active in NAED, giving her free time and experience to the WII Committee. She joined the committee in 2010, THE CURRENT : SUMMER 2014 program. “I was so fortunate to be matched with Tammy for mentoring. I can run anything by her and ask for her suggestions. She always makes time for me,” Streich said. Livers encourages women to get involved. “Even though we’re a minority in this industry, don’t be afraid to break out, take chances and be a leader. It really has its rewards. NAED provided an avenue for me to get up and share my experience and help other women. It’s been really gratifying, and it has absolutely helped advance my career. My involvement was certainly noticed by my company. And I was viewed within the company as an industry leader,” Livers said. “What you get back is tenfold what you put into it. I love what I’m doing­—all of it.” Livers advises women in the industry to “always challenge—challenge yourself, challenge the status quo. Don’t be afraid to ask why and ask why again. Have confidence in yourself.” Livers has also served on the board of directors for the Make-a-Wish Foundation in southern Illinois, where she lived prior to moving to Atlanta for a promotion. She has also volunteered for adult literacy tutoring and was on the board of directors and co-chaired the fundraising initiative for the HANDS Foundation, a non-profit organization that advocates for senior citizens. stay current Save the date for the October 30, 2014 Women in Industry Bootcamp, held at Cooper Lighting in Peachtree City, Ga. Visit naed.org/WIIbootcamp for more information. 5 See What You Missed at the NAED National Meeting The 2014 NAED National Meeting wrapped up on Monday, April 28 at the San Francisco Marriott Marquis. recognizable. And it’s not changing back—this is the status quo, this is the way it is from now on,” Pogue said. New this year was the Speaker Series featuring: Brad Stone, journalist and author of “The Everything Store,” Charles Bennett, president, Business Data Links, Lou Pierce, president, Big Idea Company, David Pogue, New York Times columnist and Emmy-winning CBS News correspondent, Leonard Brody, entrepreneur, and Don Leavens, Ph.D., vice president and chief economist, NEMA. Pogue says the “Web 2.0” concept (interactive Web sites where the user On Sunday, Stone got right to the meat with an introduction to the core strength of Amazon’s success—logistics and the supply chain. The driving force behind Amazon’s success is the answer to one question: “How do we centralize inventory and get it to people’s homes as quickly as possible?” After Pogue, Brody took the stage and spoke about how the web and social media have changed our behaviors. Stone stated that the best way to fend off online threats is to look inward, as Amazon does tirelessly, and ask yourself, “what is my unique, unmatchable advantage to my customers?” Pogue kicked off Monday morning speaking about disruptive technology and trends that will change your business. “The world is barely 6 supplies the content – i.e. Facebook, Craigslist, eBay, YouTube), now applies to the real world. In the “old world,” when someone wanted to purchase a product, that person would go into a store. In Web 2.0, we do business with each other—instead of getting a hotel room, we can rent someone’s personal home for a few nights. “Right now, we are rewriting the planet from the ground up; people have changed more in the last 20 years alone, than in the last 3,000 years,” Brody said. The rise of the commercialized Internet has changed everything—from the way we communicate, to the way we make purchases, to the way we meet others. At the closing banquet, tED magazine celebrated their 50th anniversary and NAED welcomed Maureen Barsema, Revere Electric Supply vice president of Business Administration, as the new Chair. NAED THE CURRENT : SUMMER 2014 7 An EPEC Comparison K/E Electric Supply Discusses the Benefits of EPEC from Two Points of View “The program turned employees looking for a job into employees with a career...” K/E Electric Supply has used NAED’s Electrical Products Education Course (EPEC) program to help train their staff for many years. Currently, 27 K/E employees have graduated from at least one level of the EPEC program. Twenty-two have graduated from EPEC Bronze, three from EPEC Silver, one from EPEC Gold, and one from EPEC Lighting. NAED had the opportunity to sit down with two K/E Electric team members to get different perspectives on the benefits of the EPEC program. Both Rock Kuchenmeister, general manager, and Bethany Istok, lighting specialist, are previous tED magazine “30 under 35” award winners and were happy to share their thoughts. NAED: Why is training that is specific to electrical distribution important to your employees? Kuchenmeister: K/E Electric Supply is 8 a full-line electrical distributor. Any training that is specific to our industry is important to the employees, especially since there are so few quality sources for training. Through high school and college, there are training programs for teachers, police officers, lawyers and doctors. Typical students do not go to school to work for an electrical distributor. The students that do end up working at an electrical distributor have skills that translate indirectly and need to learn about electrical distribution to succeed. NAED: How did you first learn about the EPEC program? Kuchenmeister: K/E Electric Supply has pushed the program throughout the company in the 1980s and 1990s with little success. We didn’t have an EPEC Bronze graduate until I picked up the program in 2002. By August 2003, I had finished Bronze, Silver, Gold and the supplemental program VDV. I realized how important the training was to K/E Electric Supply, so I talked our General Manager, John White, into letting me teach the program to anyone at K/E who wanted to learn. After years of improving the program, a third of the current employees are Bronze graduates and 10 more employees are nearly done with the Silver program. NAED: What types of improvements have you seen in those EPEC program graduates? Kuchenmeister: As a manager or owner, whenever you invest in your branch or company, return on investment is always discussed. The return on investment for the EPEC program within K/E Electric Supply is typically measured in weeks or a few months. Outside sales, inside sales and counter sales have the fastest returns and are the easiest to measure. But, warehouse, delivery and clerical staff have an indirect effect too. We have noticed a drop in our error rate of those employees who went through the EPEC program. The warehouse, delivery and clerical staff also offer us well-trained depth for future growth through promotions within the company. NAED: Why do you believe so strongly in the EPEC program? Kuchenmeister: I believe so strongly in the program because it works. The program got me to where I am today. I started at the bottom and worked my way up to general manager. The people I work with are successful because NAED of the program too. The program turned employees looking for a job into employees with a career that can support their family. NAED: What was the first job you had at the company? Istok: I started out as a receptionist. better at your job? Istok: K/E offered the course to their employees. EPEC gives me a better understanding of all the products involved for job, not just the lighting that I sell. NAED: Is there one specific instance that you could talk about where you were able to help your customers? NAED: Tell me about Istok: By not only your journey from selling light fixtures, receptionist to “Don’t be afraid to ask for lighting specialist. but being able to offer help—the worst answer you dimming controls or Istok: I worked as a receptionist occupancy sensors will get is ‘no.’” for one and a half which would cost years, just figuring out what I wanted more up front, but end up saving the to do. There was an opening in the end user money and energy in the long lighting department and I was offered run. the position. Over the next few years I NAED: What is one piece of advice worked my way up to the head of the that you would give someone that department. is considering taking EPEC, but is questioning if they should do it? NAED: How did you first learn about Istok: They should at least give it a try the electrical distribution industry? and don’t be afraid to ask for help—the Istok: My uncle has worked for K/E for worst answer you will get is “no.” more than 20 years. They were hiring someone for the office and he called my mom, asking if she wanted a job. She wasn’t interested, but she asked me if I wanted to go and apply. NAED: How did you hear about the EPEC program? How as it made you THE CURRENT : SUMMER 2014 NAED: What was the most challenging part of the program? Why? Istok: The most challenging part was all the cut sheets; there was a lot of product that I was not familiar with. I didn’t even know what manufacturer to start with, so I asked for guidance from fellow employees. I was happy to be able to return the favor for those who weren’t very familiar with lighting. NAED: Who is the one person that has had the most influence on you? Why? Istok: I don’t think there is one person, I am always trying to improve myself, whether it is going to a product show or manufacturer training. Knowledge is power—you can never stop improving yourself. stay current NAED’s EPEC program has become the cornerstone of sales and product training in the electrical distribution industry. These courses provide information about individual products, their applications and how they are interrelated with other products in electrical systems. EPEC students may participate in three, tiered levels of recognition—Bronze, Silver and Gold. Upcoming informational webinars are available for those interested in learning more about the EPEC program. To learn more and to register, visit naed.org/EPEC. 9 The Path to Disruption Innovative Technologies & the Electrical Distribution Industry “Disruptive technology” is a term coined by Harvard Business School Professor Clayton Christensen to describe a new technology that unexpectedly displaces an established technology. These technologies disrupt the status quo by being a substantial improvement over existing technology. They often surprise the market. In April, David Pogue, New York Times columnist and Emmywinning CBS News correspondent, spoke about disruptive technologies at NAED’s National Meeting. He offered some examples of technologies that could impact how business is done, including drones that will deliver small items to your door within 30 minutes. 1 It is true that technological advances have resulted in the emergence of new ways of conducting business. According to Pogue, general trends on the horizon are no discs or wires, no landlines, and standard machines will be replaced with portable wireless devices, streaming media and faster interpersonal communications. Technology delivers both tangible and intangible benefits to become more cost effective and to meet the growing needs of customers. For example, advancements in mobile technology and the advent of the mobile web mean customers can now shop, buy and even do tionon Industry isr up D uti o ib t tr is D h l t a ies & the Electrica their banking from the convenience of their smart The vP og e Technol ti a ov n phone or tablet. These technologies have changed In d by: n’s undatio Prepare , NAED Researcher arch Fo se t. customers’ expectations—they tend to expect Re en or pp ion & Aqila Te ued su Educat r contin NAED for thei to the ership l thanks rtn ia Pa ec e Sp ag to be able to find products, pricing and be able to l Advant Channe order things online at any time of day. Companies such as Amazon have raised the bar of what is needed to remain competitive. ION & TION EDUCAT CH FOUNDA RESEAR research ed.org/ www.na The path of technology-driven innovation leads to new markets and new opportunities. It is critical the electrical distribution industry is ready and able to capitalize on those opportunities. To help members further understand the topic, NAED released a new report that focuses on the potential impact of new technologies on electrical distribution. Based on a 2013 survey of NAED members, The Path to Disruption: Innovative 10 NAED Technologies & the Electrical Distribution Industry, looks at seven areas of potential including: 1. 2. 3. 4. 5. 6. 7. Customized lighting Energy storage Electric vehicles Gesture controlled devices Additive manufacturing Low cost advanced robotics Autonomous vehicles Some of the highlights of the report include: • Eighty-one percent of respondents agree that customized lighting offers one of the best opportunities for distributors over the next five years. • Thirty-nine percent of distributors currently sell parts for electric vehicles and charging stations. • Nearly half of the respondents did not feel that additive manufacturing (3D printing) capabilities would play a significant role for electrical distributors. The electrical distribution industry is poised for great change and even greater success as the integration of products and technologies that were once considered unrealistic are becoming the norm. Not only is change unavoidable, today things are changing at a more rapid pace than at any other point in history. Electrical distributors will need to continue to find innovative ways to meet their customer’s needs in order to remain competitive. stay current To learn more and to download the full report, visit naed.org/research. THE CURRENT : SUMMER 2014 Inspiring Disruption: Four Disruptive Technologies According to Deloitte’s Annual Tech Trends Report, disruptive technologies will be the trend to watch for 2014. The four technological trends below will cause disruption, as well as, drive innovation and opportunity in business. Additive manufacturing. More commonly known as 3D printing, this is the process of building threedimensional objects with machines using computer-aided design (CAD) software. This technology opens up incredible possibilities for individuals and businesses with fully working parts able to be created at the touch of a button, for a fraction of the cost. Connectivity. Not only will it continue to drive changes in consumer activity, it will change the way we live and work especially as lighter and faster mobile devices enter the market. The Internet of Things is the concept of everyday objects becoming connected to the Web; a world where everyone and everything is connected. By next year, it is estimated that not only will 75 percent of the world’s population have access to the Internet, so will approximately six billion devices. Next generation interface. Devices will continue to become more portable. Over the next 10 years, there will be a new generation of devices primarily in the form of wearable and embedded computers—for example Google glass, the wearable computer with an optical head-mounted display. 11 Career Path Planning Tips from the NAED Training Department Electrical distribution is a cutting-edge industry that offers opportunities in a wide-range of positions. With today’s competitive marketplace, it is important to recruit, retain and promote the right employees in order for your organization to succeed. The third part of the Employee Lifecycle is Career Path. Along with a great recruitment process, it is very important that employees understand their career path within the organization and how they can move “up through the ranks.” Establishing a successful career path for your employees helps ensure your business is in good hands for years to come. Creating a career path to manage an employee’s growth and development will help assure that the employee stays on the right track. The Career Path Planning Toolkit will aid in managing the career path of talent in the electrical distribution industry and help you define and design career paths within your own organization. F TION O SSOCIA UTORS NAL A NATIO ICAL DISTRIB TR ELEC ing n n a l P box Path Careeargement Tool Man For th e elec Distr trical ibutio n inDu s t ry Talent Management Research As part of the NAED Foundation’s ongoing efforts to provide industry-related resources, the Channel Advantage Partnership sponsored a research study specifically focused on this topic. The Talent Management & Review Toolkit provides a comprehensive look at the industry’s current beliefs regarding talent management and suggestions to enhance your company’s program. As the study states, 75 percent of survey participants believe that most, if not all, of their employees have the potential and talent to lead this industry in the future. e ed by th Prepar NAED 13 tober 20 uncil. Oc ent Co velopm on & De Educati Whether your company has a system in place or wants to create a program, the Talent Management & Review Toolkit offers an array of options to consider a top-notch program that fits your company’s needs and objectives. For more information and to download these resources, visit www.naed.org/employeelifecycle. 12 NAED NAED Working to Defeat LIFO Repeal “The purpose of comprehensive tax reform should be to create jobs and make things simpler for people and business...” In late May, 115 bipartisan Members of the House of Representatives sent House Ways & Means Chairman Dave Camp (R-Mich.) a letter asking the Chairman to reconsider proposed changes to the “last in, first out” or LIFO business accounting measures in the final proposal to overhaul the federal tax code. NAED took part in the effort in gathering the signatures for this letter. “I applaud Chairman Camp and his committee’s work to overhaul our nation’s broken 72,000+page tax code,” said Representative James Lankford (R-Okla.) in a recent press release. “However, as we make much needed tax reforms, we must also ensure we do not unfairly penalize companies that followed the previous tax rules.” Camp’s proposal could result in significantly higher tax liabilities for LIFO companies forced to transition from LIFO. These businesses are using an IRS-approved accounting method, THE CURRENT : SUMMER 2014 and it’s very likely many didn’t factor a tax bill coming from a retroactive change in the tax code into their business plans. “Repealing LIFO will have a devastating impact on business across our districts and country,” said Representative Mike Thompson (D-Calif.) in the same press release. “The purpose of comprehensive tax reform should be to create jobs, make things simpler for people and businesses and get our fiscal house in order. Ending LIFO will have the opposite effect. It will put people in the communities I represent out of work, punish businesses who have depended on this type of accounting for 70 years, increase their tax burden and cause further economic uncertainty.” For a copy of the letter to Chairman Camp, visit http://goo.gl/nI6Sr5. stay current Registration is now open for the 2014 NAED Congressional Fly-In—September 9-10. This event provides NAED members with an opportunity to communicate their thoughts and concerns directly to their elected officials. To learn more and to register, visit naed.org/flyin. In addition to protecting LIFO, NAED’s other top legislative priorities include: • Support the Marketplace Fairness Act This act would allow state to require ‘remote sellers,’ such as online retailers to collect sales tax—just like brick and mortar sellers. • Renew EPACT 179D Commercial Buildings Tax Deduction Many members had found the Energy Policy Act (EPACT) tax deduction, also known as the Commercial Buildings Tax Deduction or 179D, for commercial building upgrades to be a valuable selling tool. Unfortunately, it expired at the end of 2013. • Support the Regulations from the Executive in Need of Scrutiny Act (REINS) This act is designed to increase accountability in the regulatory process and improve congressional oversight or overaggressive regulators. 13 Mark Your Calendars Stay connected with the people, issues and technology that impact your business every day by saving the date for these important NAED events. JULY OCTOBER #tEDchat discusses the AmazonSupply threat 1 Branch Management University July Semester Begins 1 Branch Management University October Semester Begins 14-25 CEP Summer Exam 30 Women in Industry Bootcamp 16-18 LEAD Conference 30 CEP Informational Webinar 29 Webinar: How to Keep Your Baby Boomers Motivated NOVEMBER AUGUST 4-6 AdVenture Marketing Conference 6 EPEC Introduction Webinar SEPTEMBER 4 Congressional Fly-In Informational Webinar 9-10 Congressional Fly-In 15 CEP Class of Sept. 2011 Recertification Deadline 16 Sales Team Development Workshop 17 EPEC Introduction Webinar 28-30 Missouri River Club 30-10/2 HR & Training Workshop 3-4 Branch Management Bootcamp 5 EPEC Introduction Webinar 10-12 Eastern Region Conference 18 CEP Informational Webinar 20 Branch Management Bootcamp DECEMBER 2 CEP Informational Webinar 10 EPEC Introduction Webinar Western Region Conference FEBRUARY 17-19 South Central Region Conference @tEDmagazine: To start, let’s rate the @AmazonSupply threat to the ED world. On a scale of 1 to 10, 10 being HUGE threat, what would u give it? #tedchat @KeatingDenise: 10 - they are an innovator, a distruptor, and are executing strategies to target customers in our industry #tedchat @rfisher1228: Overall I would rank it as a 5, ED’s need to learn how to embrace it. They are here to stay. #tedchat @angelabaraks: If you are not giving your customers a way to purchase the way they prefer to purchase, they are a threat. #tedchat @orbitaaron: Service, Training and providing solutions is critical in reacting to Amazon. Industry needs to take these steps to reduce threat.#tedchat @bulbsboss: The AmazonSupply threat will likely go well beyond a digital-only threat. #tedchat JANUARY 19-21 On June 9, Twitter users from all over the industry joined in to discuss the threat AmazonSupply poses to the electrical distribution industry. @WernerElectric: Could @AmazonSupply be just what ED needs? A wake up call to what customers want, technology we should be embracing, etc. #tedchat @DirkBeveridge: This (age of disruption) is our once in a career opportunity to unify the team around change & innovation #tedchat Don’t miss the next #tEDchat, happening every second Monday of the month at 1 p.m. CDT View our industry calendar at www.naed.org/calendar.aspx 14 NAED NAED News Briefs News from Around the Industry Congratulations to NAED’s New Chair Maureen Barsema Maureen Barsema, vice president, Business Administration, Buffalo Grove, Ill.-based Revere Electric Supply, became the 2014-2015 NAED chair at the conclusion of the National Meeting held April 26-29 in San Francisco. Barsema succeeds Sandra Rosecrans, president and CEO of Syracuse, N.Y.based City Electric, and will be followed in 2015 by Glenn Goedecke, executive vice president, Business Development, of Birmingham, Ala.-based Mayer Electric Supply, who was named board chair-elect. Meet the Region Vicepresidents Eastern: Scott O’Day, vice-president, Sales & Marketing, Controller Service & Sales Co., has served on NAED’s Eastern Region Council since 2010. He has participated in numerous task force initiatives for the NAED’s Eastern Region Council including the Product Launch Task Force from 2007-2009. president and general manager, WESCO Distribution, is an industry veteran of more than 30 years and has served on NAED’s Western Region Council since 2010. South Central: Kelly Vliet, vicepresident/sales manager, Medler Electric Company, has been in the industry more than 30 years and has served on the NAED’s South Central Region Council since 2007. Ask the Expert The world of technology can be confusing to those who don’t speak the language. NAED’S Strategic Technology Task Force is now available to offer advice on any of your tech related questions or concerns. Questions can be sent to bethanysullivan@msn.com and will be answered within 72 hours of receipt. Welcome New Members— Joining March - May 2014 All Electric Supply, Inc. Dialight Corporation Light Efficient Design Macrotec Industrial Automation Ltda Orion Lighting Solutions Pacific Lamp & Supply Company Power/Mation Samsung Electronics SAP America, Inc. Scurlock Electric, L.L.C. Shah & Associates, Inc. SmartMoves! Get Out the Vote Soraa, Inc. NAED is gearing up for mid-term elections. Those companies interested in receiving and distributing this information to their employees should send the email address for a point of contact to NAED Government Affairs at governmentaffairs@naed.org. Stewart Electric Supply, Inc. Trinity Wire, LLC Unilog Content Solutions, LLC Y&B Lighting and Electrical Supplies, LLC Western: Jeffrey P. Stroin, region vice- THE CURRENT : SUMMER 2014 15 Presort Standard U.S. Postage PAID St. Louis, MO Permit #3989 NATIONAL ASSOCIATION OF ELECTRICAL DISTRIBUTORS 1181 Corporate Lake Drive Saint Louis, MO 63132 www.naed.org P: 888-791-2512 F: 877-312-9801 Headquartered in St. Louis, Mo., the National Association of Electrical Distributors (NAED) is a 501(c)6 not-for-profit organization dedicated to serving and protecting the electrical distribution channel. Editor: Cathy Bryson Asst. Editor & Designer: TG Livak NAED’s Learning Center Now Offers Spanishlanguage Courses The NAED Education & Research Foundation’s premiere distributor profitability course, Bottom Line Basics, and several other training courses are now available in Spanish to meet growing demands from both Latin American and U.S. distributors. “Providing these offerings in Spanish is the first step in helping our members educate and develop their Spanish speaking workforce,” said Michelle McNamara, NAED senior vice president and executive director of the NAED Foundation. The NAED Learning Center now has a Spanish language option as well as several translated course offerings including: 16 Bottom Line Basics—an industryspecific course that teaches the fundamentals of key financial indicators used to measure profitability. Spanish Training Bundle includes 16 courses on topics such as interpersonal skills, cross-cultural communication, listening skills and customer service fundamentals. Additionally, NAED is offering a Spanish version of the Business Reality 101 workshop with a Spanish speaking facilitator. This guided, role-playing simulation allows staff to understand the various roles and responsibilities of the entire operation. The courses can be accessed via the NAED Learning Center at www.naed.org/NLC. Did you know? • In 2011, more than 37 million U.S. residents, five years and older, spoke Spanish at home. This is a 117 percent increase since 1990 when it was 17.3 million. More than half of these Spanish speakers spoke English “very well.”1 • The projected Hispanic population of the United States in 2060 is 128.8 million. According to this projection, the Hispanic population will constitute 31 percent of the nation’s population by that date.2 • Only Mexico (112 million) has a larger Hispanic population than the United States (50.5 million).3 1 U.S. Census Bureau, 2011 American Community Survey: Table B16001 and Language Use in the United States: 2007 2 Population Projections. 3 International Data Base. NAED