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Personal   Threat
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Armed   Hold ‐ up
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Violent   or   Threatening   Confrontation   or   Threat   of   Suicide
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Cyclone   or   high   intensity   storm
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Unspecified   Emergency
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Code Black – Personal Threat
Personal threat occurs or is witnessed
Notify Coordinator/
Team Leader
References/Details
This is the general procedure. Refer to

Personal Threat –
Armed Hold-up

Personal Threat –
Violent Threatening
Confrontation or Threat of Suicide for specific procedures of these situations.
Other potential situations:
 Assault/physical injury

Hostage/kidnap
Dial 000 – Police if appropriate
Notify Chief Warden
Await direction from the Chief Warden

Code Black – Personal Threat – Armed Hold-up
Involved in an armed hold-up Witnessing an armed hold-up
References/Details
Comply with the offender s instructions.
Do no more.
Stay calm, if possible
Notify the Chief
Warden, Coordinator or Team Leader if possible
Wait for assistance from police
Call 000 – Police
Prevent other people from inadvertently entering the situation
If not directly involved, stay out of the way
Make and record as many observations as possible
Notify the Chief
Warden, Coordinator or Team Leader if possible
Await direction from the Chief Warden
After the event
Complete a
Description of
Offender form
Cooperate with police
All observers, complete this form independently

Code Black – Personal Threat – Violent or
Threatening Confrontation or Threat of Suicide
Confrontation is occurring
Demand for property or money?
No
Yes
Hand it over without question
Comply exactly with all the offenders demands
Wait for assistance
Witnessing a confrontation
Notify the Chief
Warden
Call 000 - Police
Does any person require medical attention?
Yes
Call 000 -
Ambulance
No
Await directions from the Chief Warden
References/Details

DO NOT LEAVE
THE PATIENT
ALONE
Code Blue – Medical Emergency
Medical emergency has occurred
Be calm, clear and rational.
Approach with caution
Do not move the person
No
Does the person need to be moved?
Yes
No
Is it safe to move them?
Yes
Move the person to a better location/position
Call 000 - ambulance
Notify Chief Warden
If necessary – notify
First Aid Officer
Assesst the patient – offer assistance if trained to do so
Send someone to wait for the ambulance
Stay with the patient unless there is immediate threat of danger
Wait for ambulance
References/Details
For expample:

Person collapses
 heart attack
 fit or siezure

Serious cuts

Other bodily injury
Is the person in immediate danger in current location?
For both you and the other person
Provide:
 Your name & phone no.

Patient and injury details

Where you are

Cyclone or high intensity storm
Code Brown – External Emergency
Cyclone or high intensity storm occurs
Secure any external items to prevent them becoming airborne
Close all doors and windows on windward side of building
Open accessible windows on sheltered side (leeward) of building
Move any people in the building to the sheltered side of the building
Do not use landline telephone during thunderstorms
Listen to radio for storm updates
Turn off and unplug all electrical equipment
Leave when safe to do so
When leaving, beware of fallen power lines and trees, damaged buildings and flooded watercourses
Earthquake
Earthquake occurs
Stay in the building
Move away from external walls and windows
If possible take cover under a sturdy object
Remain there until directed otherwise
References/Details

Unspecified
Emergency
Code Brown – External Emergency
Unspecified external emergency occurs
Remain indoors
Notify staff and visitors to gather in a central point
Turn off air conditioners and exhaust fans
Close doors and windows
References/Details
Between
8:00am and midnight?
No
Yes
Phone Team Leader or 3029 7044 Boundary St red phone
Phone 000
Restrict access to affected area

DO NOT
HANG UP, even if the caller does
Code Purple – Bomb Threat
Bomb threat received on phone
Written bomb threat received
References/Details
Confirm that the message/ envelope/ parcel is a bomb or substance threat
Use the BOMB
THREAT CHECKLIST
If possible – place the message in a plastic envelope
Avoid any further handling of the message
To preserve fingerprints and other forensic evidence
Notify the Chief
Warden
Keep it quiet, and calm
Await direction from the Chief Warden
Chief Warden
Receive notification of bomb threat
Assess the situation – use:

Threat Evaluation P.39
 Bomb Threat Checklist

Bomb Search Routine Checklist
Issue directions appropriately

Code Red – Fire Response
There is a fire or smoke
Rescue anyone in immediate danger
IF SAFE TO DO SO
Break manual call point if applicable
Call 000 - FIRE
If possible, isolate the fire. Close fire doors
Notify the Chief
Warden
Fight fire
ONLY IF SAFE TO DO SO
References/Details
Provide:

Your name

Location of fire

Extent of fire
 Is ambulance required?
Fire extinguished?
Yes
No
Ensure everyone is safe. Secure the area for investigation
Evacuate the building
Follow the Emergency
Evacuation Procedure
Wait for emergency services
Follow directions of
Chief Warden

Code Yellow – Internal Emergency
Internal emergency occurs
Assess the situation
Notify Chief Warden
Follow directions of
Chief Warden or other authority
Assist others. Keep people out of danger
Administer first aid if necessary
Liaise with emergency services
Restrict access to affected area
References/Details
Examples of this type of emergency:
 Explosion

Power failure

Person trapped in lift

Water supply failure
 Building structural failure

Spillage or leakage of hazardous substance

Illegal occupancy

Code Orange – Emergency Evacuation
Evacuation tone is sounding in a building alarm system
Evacuation is directed by Chief
Warden
References/Details
After hours?
Yes
No
Chief Warden or Warden direct staff and visitors to the nearest exit as quickly as possible
Check toilets and other secluded areas
Report to the Chief
Warden and act on instructions
Comply with Chief
Warden s directions
Are you alone?
No
Yes
Determine if there is anyone else here
Take mobile phone to
Assembly Area
Remain there until
Emergency
Services give the all clear
Trained warden present?
No
One person assume role of Warden
Take mobile phone to
Assembly Area
Yes
Warden give directions
Resume
Remain there until
Emergency
Services give the all clear
Comply with directions of person in charge