ISO Focus The Magazine of the International Organization for Standardization Volume 3, No. 11, November 2006, ISSN 1729-8709 Building on solid ground • Caterpillar’s CEO : “ ISO standards are very valuable for promoting global requirements ” • ISO 29th General Assembly Contents 1 Comment Dennis Eckstine, Chair of ISO/TC 214, Elevating work platforms, Using engineering talent intelligently 2 World Scene Highlights of events from around the world 3 ISO Scene Highlights of news and developments from ISO members 4 Jim Owens, Chairman and Chief Executive Officer of Caterpillar Inc. ISO Focus is published 11 times a year (single issue : July-August). It is available in English. Annual subscription 158 Swiss Francs Individual copies 16 Swiss Francs Publisher Central Secretariat of ISO (International Organization for Standardization) 1, rue de Varembé CH-1211 Genève 20 Switzerland Telephone Fax E-mail Web + 41 22 749 01 11 + 41 22 733 34 30 gasiorowski@iso.org www.iso.org Manager : Anke Varcin Editor : Elizabeth Gasiorowski-Denis Artwork : Pascal Krieger and Pierre Granier ISO Update : Dominique Chevaux Subscription enquiries: Sonia Rosas Friot ISO Central Secretariat Telephone + 41 22 749 03 36 Fax + 41 22 749 09 47 E-mail sales@iso.org © ISO, 2006. All rights reserved. The contents of ISO Focus are copyright and may not, whether in whole or in part, be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying or otherwise, without written permission of the Editor. The articles in ISO Focus express the views of the author, and do not necessarily reflect the views of ISO or of any of its members. ISSN 1729-8709 Printed in Switzerland Cover photo : ISO. ISO Focus November 2006 Guest View 7 Main Focus Building on solid ground • Easy to operate : Earth-moving machinery • Creating concrete standards for mobile construction machinery • Putting machine safety in a global perspective • Designing safe mobile machines • Safety pays – Graphical symbols for elevating work platforms • A new ring for warning alarms – Reducing noise while saving lives • Raising safety and efficiency in the tower crane industry • A common language for a common understanding • Tractor testing – A new era of ISO/OECD cooperation 31 ISO 29 th General Assembly 46 Developments and Initiatives Auditing and certification of supply chain security management systems • ISO management system standards deliver results 48 New on the shelf The next chart-topping CD – The IT Security Standards Collection • New handbook on piston rings and pins 49 Coming up © ISO Comment Using engineering talent intelligently N ational standards institutes do a good job of developing local technical and safety standards for their countries. However, while national standards may be beneficial locally, they do not serve the needs of international markets. Often, such standards only create greater differences between the requirements of one country and another. In effect, they can be technical barriers to global trade. For example, if you have to design, develop and manufacture product variations in order to serve the markets of the world, there is added cost for each variation. Product engineers must design and test each special requirement that deviates from the basic product. Then these options must be integrated into the manufacturing process to yield products for each country or regional market. In addition, packaging, documentation, and all instruction manuals must reflect any product variations and requirements for each market – a highly uneconomic use of an organization’s engineering talent. Such economic inefficiencies are compounded throughout the supply chain. The manufacturing process is driven by a sales forecast on which is based a pipeline of component parts necessary to assemble not only the basic product but also those with special options. In turn, inventory costs of components and finished products increase because they can only be sold in specific markets. And since the quantities required for special options are lower than for the base product, the cost, once again, will be higher. Ultimately, merging all component varia- tions into a just-in-time manufacturing operation takes skilled management and highly trained personnel. For customers looking across national boundaries at equipment specifications for global projects, individual country requirements can present a really confusing picture. They might well ask ; “ do we need a different construction product for each country even though the project is the same, and what constitutes a safe product if the local requirements differ ? ” “ To create a truly global standard, it is essential that any further development is focused on the ISO standard.” committee. This will be comprised of experts representing countries with national standards covering the market sector in question. The result of consensus will be an international standard that specifies the requirements of a global product. However, harmonization is not accomplished until the major countries adopt the new standard. At that point, continuing development of the equivalent national standard becomes counter productive to the adoption of an ISO standard. If the goal of creating a truly global standard is to be accomplished, it is essential that any further development is focused on the ISO standard. Imagine a developing country where new construction products are being imported from all over the world. Without an international ISO standard in place, how does one choose between the different national standards to establish a set of local requirements ? And what defines a safe product ? This problem can only be addressed through ISO via the creation of a harmonized and truly International Standard. Experts must work together to resolve the issues, mindful of any regulatory requirements in the countries they represent. Only then can the resulting International Standard be accepted at the country level, too. Dennis Eckstine Chair of ISO/TC 214, Elevating work platforms The first step in producing a harmonized standard for international use is the creation of an ISO technical ISO Focus November 2006 1 World Scene In the context of an uncertain progress towards the conclusion of the Doha Round of trade negotiations of the World Trade Organization (WTO), the organization held its 2006 Public Forum in Geneva in September to interact with its stakeholders and to discuss the shaping of WTO to respond to the global challenges of the 21st century. UN/ECE workshop on International Standards in the multilateral trade system. Many of the debated issues were directly of interest for standardization and conformity assessment, such as : coherence and capacity building for trade, neo-protectionism, global trade in relation to sustainable development and social responsibility, regional trade agreements as a possible threat for WTO, and operationalizing aid for trade or equitable commerce. ISO took part in several breakout sessions, amongst them a workshop organized by the United Nations Economic Commission for Europe (UN/ ECE) on International Standards in the multilateral trade system, introduced by its Executive Secretary, Marek Bella. An update was given on the implementation of the “ international model for technical harmonization ” developed by UN/ECE, with an illustration in the area of telecommunications. Alan Bryden, ISO SecretaryGeneral, underlined how the ISO System had recently expanded its scope, from technology to services and good business practices, its production of International Standards and its support to the participation 2 ISO Focus November 2006 of developing countries, to respond to the expectations placed on International Standards to facilitate not only global trade, but also the globalization of many other issues, such as health, climate change, health or security. For more information, see : www.wto.org For more information, see : www.norexport.org or contact : infonorexport @icontec.org.co International gathering on education Sharing knowledge and experiences in standardization education is the aim of an international gathering to be held in Delft, The Netherlands, on 7-9 February 2007. This is an initiative of the ‘ International Committee for Education about Standardization ’ (ICES), formed February 2006 after a successful first international meeting in Tokyo, Japan. Enhancing competitiveness through standardization The Inter-American Development Bank (IDB) is supporting the competitiveness of beneficiary small and medium-sized enterprises (SMEs) through their participation in regional, national and sector standardization processes in order to facilitate the exchange of goods and services and the integration process in a regional, hemispheric and global context. Four subregional programmes in Latin America and the Caribbean are under implementation. In the Andean region, the IDB and ICONTEC International (ISO’s member body in Colombia) have been working together for the last two years in support of NOREXPORT, the four-year project that reaches five countries in the Andean Community of Nations (Colombia, Venezuela, Perú, Ecuador and Bolivia). The objective is to bring together SMEs through standardization processes in order to encourage their participation in cross-border trade, gain access to international markets and improve their competitiveness. With its goal to reach 5 000 SMEs in the five countries, the project is made up of four main components to be developed through the four-year period: raising awareness in the public and private sectors ; developing technical standards ; training ; and regional dissemination. NOREXPORT representatives for Colombia, Venezuela, Perú, Ecuador and Bolivia. The interactive programme will address the need for standards, the prospective audiences (who should be educated and which learning objectives should be met), the content (with a focus on issues to be addressed in a basic cross-academic course), and available education tools (e.g. Internet modules, books, presentations, videos). The first two themes concern standardization education in general, whereas the second two themes cover academic teaching. © P. Krieger, 2006 WTO Public Forum 2006 The library in the British Museum in London, United Kingdom. The 2007 gathering is intended for academics, company representatives and others interested in standardization education. For more information, see : www.euras.org. 100 years of the IEC Germany’s Minister for Economics and Technology, Michael Glos, emphasized the importance of IEC standards to the German economy in a keynote speech in Berlin’s Konzerthaus on 27 September 2006, as the German National Committee of the IEC put on a special event to celebrate the IEC centenary. With five large screens projecting a fascinating panoply of images, and a performance by a dance troupe, the entertainment led the audience through a century of technological development, ending with how the future may look : intelligent homes with interactive appliances and students from different countries around the world participating in real time via the Internet in a collective project. Also speaking at the event was Klaus Wucherer, Executive Vice President of Siemens and President of the German National Committee of the IEC, who discussed the importance of having an open system for standards setting and the shift from product to system standards as technology becomes more integrated and interoperable. IEC President Renzo Tani gave a speech covering the German National Committee’s commitment to IEC work and went on to praise the contribution made by former IEC officers, mentioning how they had chosen “ to give their time, their vision and their leadership to our organization.” The Director-General of the WTO, Pascal Lamy, was the guest of honour of the IEC centennial event held in Berlin on 29 September 2006, which also featured a congratulatory letter to the IEC from UN Secretary-General Kofi Annan. For more information, see : www.iec.ch ISO Scene Cooperation in the field of terminology The recently concluded meeting of technical committee ISO/ TC 37, Terminology and other language and content resources, brought together 120 delegates in Beijing, China. The committee is one of the socalled horizontal committees providing standards that serve as basic guidelines for all standards committees. Among other goals, its standards set rules for the standardization of terminology – a key factor for the work of all other committees, from “fasteners” to “nanotechnology”. Participating stakeholders will discuss related infrastructure challenges, aspects concerning on-road and off-road vehicle use of these fuels, and highlight the linkage of these standards to current and emerging regulatory needs. Targeted attendees include : decision-makers from multinational automotive, energy, infrastructure and related companies, as well as relevant government representatives and international governmental and nongovernmental organizations. For more information, see : www.iso.org/iso/en/ commcentre/events/2006/ roundtable Appointment with dentistry The strategic impact of the committee’s standards is also demonstrated with the Database project (see ISO Focus March 2006). In the development of standards from linear paperbased documents towards databases, ISO/TC 37 experts contribute actively – from the development of business models to the design of appropriate data models. Following the meeting week was the 3rd International Conference on Terminology, Standardization and Technology Transfer (www. tstt2006.org), which also attracted a number of participants representing international business and industry associations. For more information, see : www.iso.org/tc37 or www.infoterm.info Some 185 delegates from 21 countries attended the meetings of ISO technical committee ISO/TC 106, Dentistry, in Beijing, China, in September 2006. In addition to the plenary meeting of ISO/TC 106, a total of seven subcommittees met plus 42 working groups and three ad hoc committees. The dentistry committee places great emphasis on a number of issues, such as the clinical relevance of test specimens, the use of simulated clinical test conditions, consideration of the technique sensitivity of certain materials, criteria for performance thresholds and the survivability of restorative materials. Consideration will be given to global relevance and environmental issues in dental standards. nology and dental codes, dental instruments, dental equipment, oral care products, dental implants and the biological evaluation of dental materials. The dentistry committee has a close working relationship with the European Committee for Standardization, the World Health Organization and the World Dental Federation. For more information, contact : dwjones@dal.ca Information and communication technologies in Cuba After two days of intensive training at the ISO Central Secretariat in September, two experts provided by UNIT, the ISO member for Uruguay, delivered three days of training in standardization and the use of Information and Communication Technologies (ICT) in Havana, Cuba. The ICT programme consists of the provision of hardware, software and training to strengthen the computer infrastructure of ISO members in developing countries. The programme is an important element of the ISO Action Plan for developing countries and aims at expanding electronic communication and expertise in IT tools for ISO members to participate more fully in the standards The committee worked on the development and revision of some 45 standards involving filling and restorative materials, prosthodontics materials, termiParticipants of the ICT training in Havana, Cuba. Harmonizing for gaseous fuels and vehicles ISO will hold a roundtable on 10 January 2007 in Geneva, Switzerland, to address issues concerning global harmonization of standards for natural gas and hydrogen fuels. From left – Prof. Martin Tyas, Australia, Prof. Xu of China and Prof. Derek Jones, Chair of ISO/TC 106. development and dissemination processes. The implementation of the ICT programme in Cuba was funded by the Standards Council of Canada (SCC). The next programme is scheduled to be held in Perú in December 2006. For more information, contact : dev-t@iso.org Progress in plastics Over 270 delegates from 19 countries came together in Yokohama, Japan, in September 2006 for the 55th meeting of ISO technical committee ISO/ TC 61, Plastics. The latest edition of the committee’s vocabulary, which is in the form of a database, was presented. The database format allows it to be updated with Yokohama Bay © Tomoyuki Emura, Secretary of ISO/TC 61/SC 11 approved terms at any time and to accommodate a large number of languages (currently planned are English, French, German and Japanese). Such features will make it easier to manage and to consult than a “ paper ” vocabulary. There is an ongoing requirement for training during the meeting week. For almost 20 years, this has taken the form of early-morning training sessions (three nominally identical sessions given on separate mornings to groups of 20 to 25 delegates). A proposal was made at this year’s meeting to run, in addition, special classes for first-time working group convenors. ISO Focus November 2006 3 Guest View Jim Owens About Caterpillar : © Caterpillar For more than 80 years, Caterpillar Inc. has been making progress possible and driving positive and sustainable change on every continent. With 2005 sales and revenues of USD 36.339 billion, Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. More information is available at http://www.CAT.com/. J im Owens is Chairman and Chief Executive Officer of Caterpillar Inc. After joining the company in 1972 as a corporate economist, he has held numerous management positions. In 1995, Mr. Owens was named a group president and member of Caterpillar’s Executive Office. Over the next eight years as a group president, Mr. Owens was at various times responsible for 13 of the company’s 25 divisions. In December 2003, the Caterpillar Board of Directors named Mr. Owens Vice Chairman and appointed him Chairman and Chief Executive Officer effective 1 February 2004. 4 ISO Focus November 2006 Mr. Owens, a native of Elizabeth City, North Carolina, graduated from North Carolina State University in 1973 with a PhD in economics. He is a director of Alcoa Inc. in Pittsburgh, Pennsylvania, and IBM Corporation in Armonk, New York. Mr. Owens is a Director of the Institute for International Economics ; Chairman of the International Trade and Investment Task Force of The Business Roundtable ; and a member of The Business Council and Manufacturing Council in Washington, DC. He is a Director of the Council on Foreign Relations and a member of the Global Advisory Council to The Conference Board in New York. ISO Focus : When presenting the company’s new enterprise strategy and goals, which are focused on delivering Caterpillar’s Vision 2020, you said that one of the things that will take Caterpillar to the next level is the company’s leadership in technology and innovation. Can you expand this? Jim Owens : Caterpillar’s heritage of innovation started more than 100 years ago when Benjamin Holt, one of our founders, was the first person to successfully test a track-type tractor. The track-type tractor remains our flagship product, and a dedication to innovation has remained part of the corporate DNA at Caterpillar. There are many recent ments in each country. Thus, the ISO standards are very valuable for promoting global requirements to minimize the time and costs of developing and testing new products. Caterpillar supports the ISO goal of one standard, one test accepted globally. This approach offers a level field of competition across the world, so that companies can compete based on the value they can offer customers no matter where in the world those customers may live and do business. © Caterpillar examples of technology development that I could talk about that demonstrate our leadership, and how technology will help Team Caterpillar achieve our Vision 2020 goals, but I think the best example may be ACERT® Technology. ACERT is a differentiated emissions reduction technology that is dramatically reducing emissions levels for our on-highway engines and for our off-road machines. Developed by a team of dedicated Caterpillar researchers and scientists, ACERT is giving our customers the performance “ Caterpillar supports the ISO goal of one standard, one test accepted globally.” they have come to expect from Caterpillar while also meeting ever-stringent emissions requirements. Because Caterpillar chooses a different path with ACERT, it allows us to command a premium for a product that is better than customers can find anywhere else in the market. It’s the perfect example of an innovation that helps Caterpillar and its shareholders, helps our customers and is good for the environment. © Caterpillar © Caterpillar UNFCCC headquarters, Bonn (Germany). Easy to operate : earth-moving machines. ISO Focus : What is the role of standards for the successful support of innovation ? How does Caterpillar promote the use of International Standards to anticipate and conquer new markets for its products and services ? Jim Owens : Standards help establish acceptance criteria and test methods for the introduction of new technology. Particularly in the safety area, international standards provide performance criteria that can be used as a baseline for adopting new innovations and technology. Caterpillar is actively leading the development of ISO standards for our products. We are also promoting the adoption of the ISO standards as the national standards for our products, as well as the use of the ISO standards as the basis for the technical content in national and regional regulations. It is not economical to develop products to meet different require- Top – Large machines used in mines and quarries. Above – Medium-size machines for earthmoving and construction projects. ISO Focus : Caterpillar was among the companies chosen for the 2005 Dow Jones Sustainability Index for the company’s ability to combine sustainability with profitability. What is, in your view, the business case for investing in socially responsible actions that may not be immediately beneficial to productivity or the bottom line or economic success in a competitive market ? What added value would you see in the International Standard giving guidelines on social responsibility being developed by ISO ? (cf. ISO 26000) ISO Focus November 2006 5 Guest View ISO Focus : What is Caterpillar doing to support sustainable development in the construction sector ? How do ISO standards help the company achieve this goal ? Jim Owens : Caterpillar views support of sustainable development as a significant growth opportunity for our company. The reality is that as the global population grows and the limits of our natural resources become increasingly apparent, the need for Caterpillar products and services as enablers of sustainable development is even © Caterpillar ISO Focus November 2006 • Harmonized standards minimize the number of product configurations that must be designed. • Harmonized standards reduce product development costs, if the same basic machine configuration can be sold around the world. • Wi t h h a r m o n i z e d s t a n d a r d s , machines can be shipped from production facilities in different parts of the world to balance production versus demand. © Caterpillar Jim Owens : We’ve set bold safety goals. Our Code of Conduct emphasizes the responsibility for leaders to put a process in place for a safe workplace – and for all of us to look out for others and ourselves. Expectations of leaders are high, as they should be. All managers, supervisors, and team leaders must complete safety training, set actionable safety goals, develop com- © Caterpillar ISO Focus : On-the-job safety can impact a company’s bottom line. What strategies does Caterpillar implement in order to ensure the health and safety of its workers ? Concerning the safety of operators using your equipment, how do ISO standards help improve machine safety ? “ It is not economical to develop products to meet different requirements in each country.” 6 ISO Focus : What are the benefits of harmonized standards for a multinational company like Caterpillar with R&D, manufacturing and assembly sites all over the world ? What support is the company taking to ensure this harmonization happens ? Jim Owens : Caterpillar actively supports policies and standards that help ensure the smooth introduction of cleaner, more efficient products and technologies to the marketplace. Our involvement with ISO to develop global standards for earthmoving equipment is one example. ISO guidelines on social responsibility would go beyond the product to help harmonize stakeholder expectations of companies who operate globally, and would support companies like Caterpillar whose commitment to honesty, ethical behaviour and sustainability is longstanding and strong. Therefore, we are pleased to have a representative who is participating in the development of ISO 26000. Track-type tractors : Caterpillar’s first machines. more important. As we successfully meet this need, sustainable development will serve to drive our growth. By offering customers products, services and solutions that help them become more sustainable in their industries, we differentiate ourselves from competitors and achieve our marketleadership goals. One recent example of how this works is our sale of sixty methane-gas-powered Cat generator sets to produce 120 megawatts of power at China’s Sihe Coal Mine. By capturing methane gas and converting it into electricity, the Cat generator sets will significantly reduce greenhouse gas emissions and improve the capacity of the local power grid. The project will help improve environmental and economic conditions, and mine safety. mon and clear expectations, and are held accountable to a scorecard that gauges their involvement in a variety of safety-related activities. Above – Small machines offer versatility. Left – Articulated truck and excavator. Main Focus Easy to operate : Earth-moving machinery by Dan Roley, Chair of ISO/TC 127, Earth-moving machinery, and of ISO/TC 127/SC 2, Safety requirements and human factors, and Standards Manager for Caterpillar, Corporate Standards and Regulations Department, USA E © ISO Building on solid ground © ISO arth-moving machines are used for excavating, loading, transporting, spreading, and compacting earth and other materials – see examples of earth-moving machines. They range in size from small machines that can drive through doorways to very large machines that can be worth several million USD. Operating an earth-moving machine is similar to driving a car or truck, except the operator must ISO Focus November 2006 7 Main Focus also control the machine attachment or work tool that moves the earth or other material. The operator stations on earth-moving machines are designed to comply with the ISO/TC 127/SC 2 safety and ergonomics standards to provide a working environment for the operator that is safe and comfortable, with controls that are easy to operate. “ ISO standards have reduced the cost and complexity of developing and proving compliance with the safety standards.” By the 1960s the earth-moving machinery industry was already a global industry, with machines from the USA, Europe and Asia being sold into earthmoving applications around the world. Several countries were beginning to develop standards and regulations for earth-moving machines, which created a challenge for the industry to be able About the author Dan Roley, Chair of ISO/ TC 127 and of TC 127/SC 2, is the Standards Manager for Caterpillar in the corporate Standards and Regulations Department. His first research projects at Caterpillar were in the ergonomics and whole body vibrations areas, where he developed ergonomic guidelines for earth-moving machines and provided input for the ISO/TC 127 standards for ergonomics and seat vibrations. Dr. Roley worked at the INRS Vibration Laboratory in France as a participant in the USA-France Exchange of Scientists Program, following which he worked as the Project Leader for the test and development of new machines used for earthmoving, agriculture and forestry. He then worked at the Caterpillar European office in Geneva, Switzerland, as the International Research Manager, before moving to the Standards and Regulations Department. 8 ISO Focus November 2006 to meet the different requirements in different countries. To address the challenge of having to comply with the different requirements around the world, ISO technical committee ISO/TC 127 was formed in 1968 to develop International Standards for earth-moving machinery. The objective was to develop a complete set of ISO standards that could be used as the basis for any national standards and regulations. Since 1968, over 125 ISO/TC 127 standards have been published to address the commercial needs for earth-moving machines and the safety and ergonomics areas for earth-moving machines. Thirty-five new standard projects are currently underway to address smaller, larger and new types of machines and the application of new technologies. Addressing safety and human factors One common objective of both the earth-moving machinery industry and the users of earth-moving machines is to provide a safe and comfortable work place for the workers who operate the machines. This common objective has enabled health and safety experts from industry, relevant organizations and independent test laboratories to efficiently work together in ISO/TC 127/SC 2 to develop 46 standards that address the safety and human factors areas of earth-moving machines. Representatives from 20 participating member countries take part in ISO/TC 127/SC 2. The combined input from all participants has been compiled into standards that cover safety areas such as the following : Access systems, operator dimensions and space requirements, operator protection systems, braking, visibility and mirrors, steering, controls, seats and seat belts, vibration, sound, safety signs, electrical and electronic systems, warning alarms, operator environment, lighting, guarding, operator instructions, and visual displays. ISO standards adopted and referenced worldwide Most of the ISO/TC 127/SC 2 safety and ergonomics standards have been adopted as national safety and ergonomics standards by the USA, Japan and Europe. We are actively promoting the adoption of the ISO/ TC 127 standards as the national standards for China, India, Russia, and other countries. With the adoption of the ISO standards as national standards, the cost and complexity of developing and proving compliance with the safety standards has been reduced and the overall level of safety and comfort for the earth-moving machinery industry has been improved. “ With ISO standards, the overall level of safety and comfort for the earth-moving machinery industry has been improved.” The ISO operator protection standards are the best examples of the ISO/TC 127/SC 2 safety standards that have improved operator safety and that have significantly reduced the costs to market of machines globally. Industry performed extensive testing and simulations of machine rollovers and intrusions into the operator space to develop performance criteria for operator protections systems. These criteria were incorporated into ISO standards for rollover protection structures (ISO 3471), falling object protection structures (ISO 3449) and operator protection guards (ISO 10262). The ISO/TC 127/SC 2 operator protection standards have been accepted by all countries, which allow one design to be used around the world. Since operator protection structures are complex to design and require costly destructive testing to show compliance with the standards, the internationally accepted standards enable significant cost savings for both industry and customers. Building on solid ground Several other ISO/TC 127/SC 2 standards have provided similar results in improving safety and providing performance criteria for effectively addressing safety areas. Four good examples of other ISO standards that are internationally accepted and that enable significant cost savings are the standards for steering (ISO 5010), electromagnetic compatibility (ISO 13766), visibility (ISO 5006) and braking (ISO 3450). The incident history for earth-moving machines shows that the ISO/TC 127/SC 2 standards define safety performance criteria that are effective. This information is also used to define areas where the safety and ergonomics standards can be improved. While ISO/TC 127/SC 2 has developed 46 standards in its attempt to develop a complete set of safety and ergonomics standards, the work in SC 2 is continuing to address new types of machines and the new technology. SC 2 has 18 active projects to update the existing standards and to develop new standards. Some examples of new projects include standards for: electronic control systems, hazard detection systems, remote control of machines and whole body vibrations. Some examples of standard update projects include : steering to cover electronic steering, controls standard to cover new types of multifunction controls, excavator operator protection standard to cover larger excavators, EMC standard with more stringent immunity requirements, and roll-over protections standard to cover nonmetallic components. Figure 3 – Trailer-mounted concrete pump. Creating concrete standards for mobile construction machinery by Prof. Eugeniusz Budny, Chair of ISO/TC 195, Building construction machinery and equipment T he standardization work of ISO/ TC 195, Building construction machinery and equipment encompasses a very diverse range of subjects that include equipment for pile driving, extracting, concreting, aggregate processing, finishing and maintenance, and also portable hand-held tools with electric or combustion engine drive, pedestrian controlled compaction machines, personal and material hoists, scaffolds, and specialist machinery for road building, tunnelling or trenchless technology (see About ISO/TC 195). Most fall into the category of mobile construction machinery, but before reviewing this vital industry sector, a glimpse at its development. A leap forward – From manual to automatic When William Smith Otis built the first single-bucket excavator in 1836 – replacing the work of 80 human diggers – it changed the face of the construction industry forever (Figure 1). His “American Steam Excavator ”, also called the “Yankee Geologist”, was originally used in the construction of the Baltimore-Ohio railroad. Otis’s excavator may be considered one of the first mobile construction machines. In 1874, Aveling & Poter developed the first steam-driven wheeled crane in the UK, followed by the first electrically driven railway excavator built by the Osgood Company in the USA in 1890. Figure 1 – Patent drawing of the first excavator, signed by W.S. Otis in February 1839. ISO Focus November 2006 9 Main Focus The combustion engine heralded the next leap forward in mobile construction machines, led by Nicolaus August Otto’s four-stroke spark-ignition combustion engine in 1861 and Rudolf Diesel’s compression-ignition engine in 1897. Travelling tower cranes followed around 1900 with crawler cranes, concrete mixers (Figure 2) and bitumen boilers mounted on automotive chassis appearing at the end of the First World War. Massive rebuilding after the ravages of World War II spurred the dramatic development of the whole field of construction machinery and equipment. At the same time, increasing reliability and transportability, aided by hydraulic and pneumatic drives and control systems incorporating electronics, boosted the industry. whose position is fixed by anchoring or deadweight. Each mobile machine consists of two basic units : a truck- or trailerwheeled chassis, track chassis or tractor, and a working device. Typical examples are truck concrete mixers, pumps (Figure 3 – top of page 9, and Figure 4), tracked asphalt pavers (Figure 5), and the screed unit in asphalt pavers towed by a tractor. Figure 4 – Truck mixer with concrete pump and distributing boom. How are they used ? Mobile machines are used in most building construction works such as earth-moving, lifting and mounting elements, and laying concrete. Depending on the mode of locomotion, they can be divided into three types : • self-propelled (on wheels, crawlers or legs) ; • truck mounted ; • towed on wheels. The choice is determined by economic and technical considerations. For example, where frequency of relocation and cost of the driving system are concerned, then a self-propelled machine is likely to be chosen. Figure 2 – Truckmounted concrete mixer designed by Stephan Stepanias in the USA in 1914. In the last 25 years, the introduction of computer technology and improved energy-efficient load-sensing hydraulic systems, as well as achievements in materials engineering have driven impressive advances in machine design. Defining the mobile construction machine A simplified definition of a mobile construction machine is one capable of being relocated on its own wheeled, track or leg type chassis. The description “ mobile ” distinguishes machines adapted to frequent relocation from stationary machines designed for long-term service on one site, set up on the ground or a foundation, and 10 ISO Focus November 2006 Figure 5 – Tracked asphalt paver. Building on solid ground A machine which does not change its working location – e.g. a concrete mixer or plastering unit – and stays on site longer than a month is usually designed to be towed. Those designed to travel on public roads are equipped with braking systems and lights. Important technical considerations include the terrain over which the machine moves – i.e. is it paved or soft – the characteristics of the transported materials, the power of the towing tractors and the distances over which the machine is to be relocated. used for crushing stones and concrete debris are offered as self-propelled crawler-, truck- or semi-trailer-mounted machines. Modern self-propelled machines are usually equipped with a single hydraulic drive unit powering all the other units, i.e. wheels, outriggers, steering system and attachments, with energy-efficient state-of-the art loadsensing systems to ensure precise control. They offer higher reliability and lower operating costs than other types of hydraulic control systems. The committee’s achievements Much has been achieved by ISO/TC 195 since it was established in 1989. However its first task was to develop the classifications and general terminology for the many groups of machines and equipment within its scope. To do so, the committee produced two fundamental documents : • ISO/TR 12603:1996, Building construction machinery and equipment – Classification • ISO 11375:1998, Building construction machinery and equipment – Terms and definitions We then began developing standards for the specific groups of machines and equipment, covering mainly terminology and commercial specifications, the aim being to facilitate mutual understanding between machinery manufacturers, dealers and About the author “ When William Smith Otis built the first single-bucket excavator in 1836, it changed the face of the construction industry forever.” Machine manufacturers offer many options with regard to price and ease of relocation to a new work site. For example, concrete pumps can be offered as truck mounted, single- or double-axle mounted and skid mounted. The latter are mainly used on building sites where unusually large quantities of concrete are continuously delivered. Trailer-mounted machines are now being replaced by more economical truck-mounted units. Intensively developed mobile crushers Figure 6 – Road milling machine. Examples include : • Track-mounted machines, often incorporating a hydromechanical travel drive comprising a hydrokinetic torque converter, a gearbox with multiple-disk clutches, a steering mechanism with brakes and clutches, and side gears. • Machines such as loaders, in which the travel drive is transmitted from the diesel engine by means of a hydrodynamic coupling via the gearbox, the rear axle and two planetary gears in the rear wheels. Eugeniusz Budny is a Professor of Mechanical Engineering and Managing Director of the Institute of Mechanised Construction and Rock Mining (IMBiGS) in Warsaw. He began his career as an automotive industry product designer and then moved to the construction equipment manufacturing industry, specializing in the design of single-bucket excavators, hydraulic drives and hydraulic engineering machine controls. Since 1977 he has been engaged in the mechanization of construction work. Professor Budny served as President of the International Association for Automation and Robotics in Construction (IAARC), and has been Chair of ISO/TC 195 and the Polish Committee for Standardization in the field of building construction machinery since 2005. ISO Focus November 2006 11 About ISO/TC 195 users, and form the basis for further standardization work. At present, standards for safety and methods of testing machines still constitute little more than 20 % of the committee’s work and concern mainly smaller machines such as internal and external concrete vibrators, portable hand-held cutting-off machines for building materials, and concrete mixers. ISO/TC 195 has published 16 standards and one technical report to date, mostly concerning machinery for road construction and maintenance, and concrete works. “ The standards we have developed serve to enhance knowledge about the current state of technology in road building machinery.” The road building challenge Road building and maintenance is a major challenge, particularly for developing countries. Standardization of the necessary construction equipment has high priority and is a subject of great interest to ISO/TC 195. The standards we have developed serve to enhance knowledge about the current state of technology in road building machinery. ISO 22242:2005, Road construction and road maintenance machinery and equipment – Basic types – Identification and description, is the basic standard covering the sector. Although it does not include machines used in other fields such as earth-moving, concreting, agriculture and forestry, the standard encompasses a total of 65 types of machine, divided into 10 subgroups. In addition, a further seven standards for basic road construction machines such as asphalt mixing plants, bituminous binder spreaders/sprayers, chippings spreaders, soil stabilizers, powder binder spreaders, slipform pavers and road milling machinery have been developed by the committee. Work on ISO/DIS 15878, Road construction 12 ISO Focus November 2006 ISO/TC 195, Building construction machinery and equipment was established in 1989 following a proposal by the Polish Committee for Standardization (PKN). PKN, entrusted with running the secretariat, delegated the task to the Institute of Mechanised Construction and Rock Mining (IMBiGS) in Warsaw, which is why the seat of the secretariat is now at the Institute. The Chair, Secretary and several Polish experts on the committee are employees of the Institute. Prior to endorsing final documents, the test methods proposed in draft standards are experimentally verified by IMBiGS. Currently ISO/TC 195 has 14 participant members and 16 observer members. Its scope encompasses standardization of machines and equipment used on construction sites, with the exception of cranes (ISO/TC 96), earth-moving machinery (ISO/TC 127) and elevating work platforms (ISO/TC 214). The committee comprises : • Subcommittee SC1, Machinery and equipment for concrete work, and • Four working groups : - WG 5, Road construction and maintenance equipment, - WG 6, Hand-held machinery and equipment, - WG 7, Pedestrian controlled compaction equipment, - WG 8, Equipment for aggregate processing. © P. Krieger Main Focus Working groups WG 1, Classification, WG 2, Terminology and WG 3, Pile driving equipment were disbanded after completing their work. New working groups are formed in response to subjects proposed by the participant members. Machinery manufacturers, represented through domestic associations of manufacturers, play a dominant role in the work of the committee. Another participant group comprises representatives of scientific research units and standardization institutions. However, equipment dealers and users (including construction equipment leasing companies) are not represented. Prominent among countries most actively engaged in the work of ISO/TC 195 through their standards bodies are Japan (JISC-JCMA), the USA (ANSI-AEM) and Germany (DIN-VDMA). and maintenance equipment – Asphalt pavers – Terminology and commercial specifications, is currently at Draft International Standard (DIS) stage. Road construction machines can be divided into mobile and stationary categories, but the latter are also available in stationary-transferable versions, which can be easily disassembled, transported and reassembled at a new road construction site. The stationary group includes machines for the production and storage of road construction materials, e.g. certain types of soil mix plants, bituminous binders storage tanks, bituminous emulsions and asphalt mixing plants. All remaining machines for road building and maintenance are mobile types designed to be self-propelled, truck-mounted or towed. Figures 5 and 6 illustrate working road machines. A major task A major task now facing the committee is the adaptation of European (EN) construction equipment and machinery safety standards to ISO standards. We are working closely with CEN/TC 151, Construction equipment and building material machines – Safety. The resulting International Standards will represent significant progress in unifying safety requirements to facilitate international trade. Another challenge is to standardize groups of machinery which have so far not been covered by international standardization. This includes scaffolds and equipment for finishing works and installations, such as water-pipe networks, gas grids and telephone networks. Building on solid ground Putting machine safety in a global perspective by Jean Bataillé, Convenor ISO/TC 199, Safety of machinery, WG 1, Basic principles, methodology, terminology Promoting the concept of integrated safety When the designer of a machine does everything in his power to ensure that the user of the machine has nothing more to do, to work safely, than to stay within the boundaries of the nor- © CERN W mal anticipated use, then he is integrating safety into the design of this machine. As yet, the principle of integrated safety is not universally applied and was therefore hotly debated before the group members finally agreed on the fact that the more upstream the protective measures are applied, the more effective, safe and even cost-effective they are. A well-established risk reduction strategy ISO 12100 advocates an iterative method (involving a succession of “ loops ”) for reducing risk at the design stage; according to this method, the integrated protective measures applied during each “ loop ” result from an initial assessment of the risk, and 1) ISO/TR 12100, Safety of machinery – Basic concepts, general principles for design – Part 1: Basic terminology, methodology and Part 2: Technical principles (the ISO/TR endorsing the basic European standard linked to European regulations: EN 292:1991). About the author copyright Yves Cousson / INRS hen, in November 1995, the technical committee of the European Committee for Standardization (CEN) CEN/TC 114 special group undertook to revise the ISO technical report ISO/TR 12100 1) within the framework of the Vienna agreement, the members of the group decided from the outset that the standard resulting from this revision would be a fully-fledged International Standard, both in content and in form. Thanks, therefore, to the participation of experts from a wide range of horizons – whether in terms of countries or in terms of the interests they represented – this risky undertaking was brought to completion. After eight years of intense activity (November 1995-November 2003), this important core standard for the field of machine safety saw the light of day. The remarkable determination of the special group, which did not hesitate to meet five times in the course of 2001 alone to deal with all the comments returned on the DIS (draft international standard), deserves to be underlined. The only blemish in the process was due to a peculiarity in the implementation of the Vienna Agreement (now corrected), which unfortunately prevented unanimous adoption by the 23 participating members of ISO/TC 199. Jean Bataillé worked for five years as a designer of electrical lifting equipment, then he was in charge of conformity and regulations in France and of exports of Black & Decker handheld electrical tools, and subsequently joined Peugeot Outillage Electrique. He then became involved in French, European and international standardization. In 1988, he joined the Union de Normalization de la Mécanique (French standardization bureau for mechanical engineering) and became involved in CEN/TC 114, Safety of machinery, and ISO/TC 199. Jean Bataillé joined the Mission Normalization de l’Institut National de Recherche et Sécurité (French occupational health and safety Institute) in 2001 and increased his involvement in the standardization of machine safety. ISO Focus November 2006 13 Main Focus their effect is evaluated on the basis not only of the achieved reduction in risk, but also of elements such as the nonintroduction of new risks, the preservation of the machine’s ability to perform its function, the preservation of the operator’s working conditions and those of other people involved (concept of adequate risk reduction). “ ISO 12100 defines the basis on which all International Standards devoted to machinery safety should be built to meet the criterion of worldwide relevance.” This three-step iterative method requires the designer to take full advantage, in turn, of inherently safe design measures, safeguarding measures and, finally, user information measures aimed at providing the designer with all he needs to know to take the protective measures relevant to his field. One important element of this strategy lies in the method used to evaluate – by answering a set of nine questions – whether the risk reduction objectives have been achieved. account in the design of machines, a description which is particularly useful in connection conn nn with the initial risk analysis, alysis, which w is one of the preconditions ions ns to the implementation of the three-step ee-step method. Finally, in Part 2, ISO 12100 Fi Fin describes cribes be a number of general principles l ffor the implementation of each of the three steps of the risk reduction method (inherently safe design, safeguarding and information for use). help to writers of Type C standards and is in fact aimed at all social and economic players involved in machine safety. Considering the nature of its provisions, the standard is also intended for those who train designers (students or engineers). In its introduction, the standard states : “ It is recommended that this standard be incorporated in training courses and manuals to convey basic terminology and general design methods to designers ”. The training of designers is a form of advanced protection which cannot but have a positive impact on both society and the economy. Steps to that end have already been taken in many countries to approach those involved in further as well as initial training. √ A broad range of users A careful reading of the two parts of the standard shows that it does indeed apply to all machines : conventional machine tools, mobile machines, lifting machines and machines intended for the general public. ISO 12100 is primarily intended for designers of machines – all machines – particularly when there are no specific standards dealing with the machine in question (product safety standard or Type C standard according to the definition given in ISO/IEC 51 ; Type C standards are product standards that contain detailed specifications for particular machines or groups of machines). It is also intended as a A special place among other standards The content and scope of ISO 12100 – three-step method, description of basic hazards, general design principles applicable to all machines (industrial machines, mobile machines, lifting appliances, etc.), the representativeness of the experts within the special group (representatives of machinery manufacturers and users, consumer associations, occupational safety and health experts, and public authorities), the quadripartite ISO/IEC (International Electrotechnical Commission)/ CEN/CENELEC (European Committee for Electrotechnical Standardization) representation, and the participation of the membership of technical committee ISO/TC 199, Safety of machinery, representing all continents lend support to the claim that ISO 12100 defines the basis on which all International Standards devoted to machinery safety should be built, to meet the criterion of worldwide relevance. Before describing the three-step method, ISO 12100 defines 54 terms ranging from “ machine ” to “ protective measures ” and from “ safety function ” to “ failure to danger ”. This terminology is intended to be the basis for an internationally accepted glossary of machine safety. ISO/TC 199 has created a maintenance team in charge of collecting equivalent terms in as many languages as possible (25 languages are available at present) and investigating the possibility of making such terminology available as a widely accessible database. The standard also gives a description of basic hazards to be taken into 14 ISO Focus November 2006 © ISO Terminology, basic hazards and principles for design Building on solid ground Building a common approach to reduce risks © ISO The increased use of machinery is one of the key stages in the development of any country, and there is now a wide spectrum of use from mature societies in the developed world, to those in the emerging economies. Today, machines are used both professionally in key sectors such as metal and wood working, plastics and paper, construction, agriculture and forestry, as well as non-professionally in the home, garden and leisure. Indeed, a growing trend is the migration of machines intended for professional use into the non-professional sector. However, while the intensity and range of use may vary from country to country and from industry to industry, the risks of using individual machines are the same or at least similar. It is therefore logical to expect that it should be possible to develop a common approach Designing safe mobile machines by Alfred Sutter, Chair of ISO/ TC 199, Safety of machinery S afety for mobile machinery, as for all kinds of machinery, entails a complex interaction – and reaction – between the individual, the machine and the work environment. Not only is this concept important for ensuring the safety and health of employees, but it is the foundation of the standardization process for machine safety. The slogan “ do it once – do it right – do it internationally ” has in this instance to be complemented by “ do it right from the beginning ” – meaning that the concept of safety must be integrated into machinery at the design stage. It is the designer who knows his machine best. When he does everything in his power to ensure that the user of the machine can work safely within the boundaries of the normal anticipated use of the machine, then he is integrating safety into the design. For mobile machinery, probably more than for any other machinery, safety relies on the skill and behavior of the operator. The designer of the mobile machinery must keep this in mind. Standards can be of help. They will give guidance on how to describe the requirements of training and safe handling procedures for the user. In general, safety standards give technical solutions. But in the future, standards will have to lay down requirements for training and behaviour much more in order to grant the safety of machinery. About the author Alfred Sutter is Chair of ISO/TC 199, Safety of machinery, and Convenor of ISO/TC 199, working group 5, Risk Assessment. He is also a member of the CEN/Safety of machinery sector Advisory Nucleus. Mr. Sutter worked for several years as Director of Health and Safety for Europe at Grace Industrial Chemicals, Inc., in Lausanne (Switzerland), and now works in the Health and Safety Department of the Swiss National Insurance Fund. He participated in and led various projects for standardization, national legislation and concepts of safety and health at the work place, and was a member of the Swiss Federal Commission for Occupational Health and Safety for 12 years. With acknowledgment to : Paul Makin, immediate past chair of ISO/TC 199, Safety of machinery, Chester, United Kingdom, for his input to this article. ISO Focus November 2006 15 Main Focus – a common philosophy and methodology – to reduce risks arising from the use of machinery that could be applied anywhere in the world. Risk perception and risk acceptance is very much a question of culture and sociological context. A strict engineering approach to safety of machinery will not be sufficient to find global solutions. The work of the international experts is also a process for better mutual understanding and validation of risks. Historically, national laws and regulations dealing with the safety of machines have developed in parallel with the increased use of machines in response to societies’ need to benefit from machines without the consequential costs from the risks that they generate. Individual countries have developed their own approach to machinery safety legislation and many of these sometimes conflicting approaches have been seen as barriers to a truly global trade in machines. Manufacturers still have to produce machines with different protective measures to gain access to different markets. Special benefits to small and medium-sized enterprises The use of a common philosophy and methodology that can be used for any machine and for any risk or combination of risks will : • allow product standards to be developed within ISO and IEC that are based on an internationally accepted approach ; • stimulate the development of protective devices as technology develops ; • promote a constructive dialogue between the developed and developing countries ; • allow a wide range of interests such as consumer groups and employee representatives to take part in the future development of the philosophy and methodology ; 16 ISO Focus November 2006 • contribute towards the development of an international machinery market through the abolition of technical barriers to trade ; • reduce the risks of injury at home, work and leisure ; • contribute towards the achievement of equal levels of safety in the various countries for each safety aspect dealt with in a standard ; • facilitate relations between manufacturers, users and bodies in charge of technical inspection and testing ; • promote the risk-based approach to machinery design. “ Risk perception and acceptance are a question of culture and sociological context.” This approach, as encapsulated in ISO 12100, Safety of machinery – Basic concepts, general principles for design – Part 1: Basic terminology, methodology and Part 2: Technical principles gives special benefits to small and medium-sized enterprises (SMEs) that may not have the resources to develop their own approach to many sophisticated areas of technology. They can also use the standards with the confidence that they are using the methodology that has been developed by the world’s leading experts in the given technology. Need to speed up the production process Nearly everyone involved in the production of safety standards agrees that the future lies in making standards at the international level. However, there are some fundamental issues that national standards bodies and governments must solve. The standards developing mechanisms are improving all the time, and I draw attention to those areas where there seems to me the greatest need for progress to be made. The first one is that to be truly international the standards have to be developed, accepted and implemented without changes by all countries – and that is not the case at the moment. To do this, the machinery sector requires a well-developed national standards structure for participation at ISO and IEC level. It also requires national organizations that are prepared to send experts to the meetings – which can take place almost anywhere in the world. This means that certain developing countries, without the necessary financial resources, find themselves unfortunately de facto excluded from the standards developing process, and this shows only slow signs of changing. On the other hand, there are highly industrialized countries that are not consequently transposing International Standards into national standards. Worldwide competition has forced manufacturers to streamline their organizations. Often reducing resources available for standardization activities to a basic minimum, a problem that affects particularly SMEs ; large enterprises thus have greater latitude to implement their technology in standards. Certain interest groups are sometimes not present in the standardization process. For example, not enough working groups have input from worker representatives or consumer groups. The same applies broadly to SMEs, despite some real improvement. The declaration by the World Trade Organization that International Standards are an essential aid to a truly global trade was encouraging. There is still a lot of work and goodwill needed however to build support and use of standards in order to remove technical barriers to trade. If we manage to resolve some of the problems within national standards organizations, this could be a step in the right direction. Finally, I would plead for a further speed-up of the whole production process so that the very scarce resources available can be used to the best effect. Building on solid ground Safety pays – Graphical symbols for elevating work platforms by Paul E. Young, Convenor of ISO/TC 214, Elevating work platforms, WG 1, Mobile elevating work platforms, and Daniel J. Moss, Secretary of ISO/TC 214/WG 1 I f a picture is worth a thousand words, it is also open to a thousand interpretations. That may be desirable where art is concerned, but when a graphical symbol intended to convey, for example, safety-related information does not get the right message across, then the consequences can be serious. Symbols are the international method of communicating a control function. International acceptance of these symbols results in the ability to change from one computer or automobile to another, and find the same common symbols for a control function. Graphical symbols are even more important on machinery and equipment with complex control systems. Reducing work hazards Graphical symbols crop up everywhere. If people misunderstand them, the consequences range from simple inconvenience, to misuse, and danger to life and limb. Take, for instance, mobile elevating work platforms (MEWP) that utilize electro-mechanical devices to provide safe elevation of workers to a working position in some cases 100 metres up. Add to this the fact that workers on the work platform operate in close proximity to structures which in some cases have electrical or other hazards that they must avoid. ISO Focus November 2006 17 Main Focus A mistaken movement of the work platform at a height can be extremely hazardous to the workers. In addition, it is common practice for operators to be trained on several types of MEWP products, and to move from one to another in the course of doing their work. The result is that symbols must be not only clear in their message but also adaptable across the full range of different types of MEWP products. Other benefits of graphical symbols are the elimination or minimizing of the requirement for the use of the written word to describe the control function. The language used limits those who can safely operate the MEWP, and the fact is that space on a control panel is necessarily restricted so that the controls are in logical and close proximity to the operator’s position. “ Symbols are the international method of communicating a control function on all types of equipment.” History of ISO/TC 214 ISO technical committee ISO/TC 214 was established in August 1996 and currently has 17 participating and 15 observer members. The ISO/TC 214 scope of work is to provide “ Standardization of terminology, ratings, general principles, safety requirements, test methods, maintenance and operation for mobile elevating work platforms (MEWPs) used to raise or elevate and position personnel to a work position where a work task is to be performed.” A major benefit of the standards will be to enable global trade with the harmonization of the different national standards and where national or regional standards have not yet been developed. Global standards should provide substantial opportunities for the cost-effective development of elevating work platforms. Development and design costs are significant, and developing a product for different national or regional standards increases the cost of the machinery for all, everywhere. Tow point. Rope slack. High torque high force. Wheels in straight position. About the authors Paul E. Young, a retired aerial industry professional engineer, has served as the ISO/TC 214 working group 1 convenor since the formation of ISO/TC 214 in 1996. He also serves as the Chair of the US Technical Advisory Group for ISO/ TC 214. Daniel J. (Dan) Moss is the Assistant Director – Standards & Safety Services with the Association of Equipment Manufacturers (AEM), a US-based international trade association for the off-road equipment industry. He worked in the aerial industry for 14 years and has served as the ISO/ TC 214 working group 1 Secretary since 2000. MEWP on level surface. Steer. 18 ISO Focus November 2006 Building on solid ground ISO 7000:2004, Graphical symbols for use on equipment – Index and synopsis, is the repository of equipment symbols. Its scope is “ to provide a synopsis of those graphical symbols which are placed on equipment or parts of equipment of any kind in order to instruct the person(s) using the equipment in operation”. The standard currently contains several thousand graphical symbols and it continues to grow as ISO/TC 145, Graphical symbols, SC 3, Graphical symbols for use on equipment, approves new symbols submitted by other ISO technical committees working on standards regarding equipment. The concept of developing a standard for common control and display symbols for MEWPs came from the French delegates to ISO technical committee ISO/TC 214, Elevating work platforms. In April 2000, ISO/TC 214 approved a new work item proposal for a symbols document, and subsequently the first draft of ISO 20381 was prepared. Several more comprehensive drafts have since been prepared to bring the standard to its current stage. The technical committee is currently working with ISO/TC 145/SC 3 to register the 43 remaining symbols for inclusion in ISO 7000. Once registration numbers are assigned, these symbols, along with their registration numbers, will be included in the Final Draft International Standard (FDIS) of ISO 20381. Future aspirations ISO/TC 214 is nearing release of ISO/FDIS 20381 which, when published, will for the first time provide graphical symbols for mobile elevating work platforms developed by experts from the major markets of the world. These symbols will improve the safety, efficiency and training that can be provided to users of mobile elevating work platforms. Publication of the standard is expected in 2007 and will include 180 symbols. © ISO Repository of symbols A new ring for warning alarms – Reducing noise while saving lives by Håkan Wettström, Convenor of ISO/TC 127, Earth-moving machinery, SC 2, Safety requirements and human factors, WG 7, Warning devices. U p till now, a traditional warning alarm when a machine is reversing sounds the same all over the world. The difference is mainly the alarm sound pressure level, which can vary from 77 to 112 decibels, depending on the machine’s own noise and the ambient environmental sound where the machine is operating, measured at seven metres from the rear and front of the machine. All over the world, society and people are asking for more silent traffic, especially in town centres near schools, hospitals and when clearing snow during the night. One possibility is for the machine operator to cut the wire to the alarm, or to use a separate switch to temporarily disable the alarm, but this could be illegal. The other possibility is to modify reversing alarms in order to reduce noise and provide ample response time to the potential hazard in an average site situation. More than 15 experts from around the world are developing a standard which will allow the conventional single tone audible warning device, but will go one step further by opening the door to other warning systems, such as white sound broad band, self-adjusting or smart alarms, discriminating alarms, strobe lamps, etc. The work will result in the revision of ISO 9533:1989, Earth-moving machinery – Machine-mounted forward and reverse audible warning alarm – Sound test method, by ISO technical committee ISO/TC 127, Earth-moving machinery, subcommittee SC 2, Safety requirements and human factors, working group WG 7, Warning devices. ISO Focus November 2006 19 Main Focus Audible alarm warning of potential hazards priate for the environment in which the machine is working. The new International Standard will specify a static method for determining the performance of audible alarms mounted on earth-moving machines. It intends to warn personnel of the hazards of a machine travelling forward or in reverse, under its own power for operation on work sites and for travelling on public roads. Effective warning consists of perception and cognition of a message, which are physiological processes to objective stimuli (in this case audible stimuli). This standard will address primarily objective criteria for evaluating sound characteristics of the machine and the audible warning system. The intention is to lay down criteria for determining that an alarm is sufficiently loud without being louder than necessary; i.e. to minimize, as far as is reasonably practical, the risk of causing noise nuisance which may startle and/or cause hearing damage. This standard does not take into account the ambient sound levels that may exist in the varied environments in which the machine may be working. Furthermore, nothing in this standard takes away the responsibility of the operator and/or the site manager to ensure that an alarm is appro- Different types of alarms: About the author Håkan Wettström is Convenor of ISO/TC 127/SC 2/ WG 7, Warning devices. He is Chair of the Swedish national standardization body for earthmoving machinery and has also been a member of different ISO/TC 127 working groups. Mr. Wettström has worked for 38 years at Volvo Construction Equipment AB in Sweden, in the department of laws and regulations, as a product safety specialist, in international and national standards. 20 ISO Focus November 2006 • Back-up (reversing) alarm, a signal intended to warn personnel, especially those in the vicinity of a machine, that it may be moving in a rearward direction. • Forward warning horn, an audible signal commanded by the operator of the machine intended to warn personnel near the machine, but especially towards the front of the machine. • Machine-mounted reverse-visible directional warning lamp intended to warn personnel of the hazard of the machine moving under its own power. Typical measurement setup for exterior alarm measurement. The alarms must fulfil physical environmental and operation conditions, such as high/low temperature, humidity, vibration, shock, corrosion and electromagnetic compatibility (EMC). Visual lamp warning of potential hazards Until today, no International Standard existed for earth-moving machines which cover a visible directional warning lamp. The aim here is to take the first step to harmonize the geometric visibility, monitoring range and requirements and installation. We know that this type of warning lamp systems is not allowed in some countries, so this work will be a challenge to prepare. This part will be integrated into the revised ISO 9533. This future standard will outline the procedure and set the criteria necessary to evaluate the minimum requirements for installation and performance requirements of the visual warning alarm lamp(s) mounted on earth-moving machines. It is intended to warn personnel of the potential hazard of the machine, moving under its own power in reverse, and these tests are also carried out on a stationary machine. “ The new International Standard warns personnel of the hazards of a machine travelling forward or in reverse.” Warning lamp performance is a function of the lamp design, conditions and placement on the machine with respect to machine components. This procedure verifies that the combination of factors produces a special warning lamp. The standard also contains component tests. The use of reverse-directional special warning lamps can be a substitute for reverse-audible warning alarms during evening and night hours, or when silent traffic is necessary. If national and/or local regulations so permit, they may be also a substitute for a reverse audible warning during daytime hours. Commands from the control tower A reverse directional special warning lamp system can be either automatic when reversing the machine or: • the operator can manually switch it on and off ; Building on solid ground • the operator can manually change between a visual warning alarm light or a reverse audible warning system. Mounted on the rear part of an earth-moving machine, e.g. radiator grille, engine bonnet, rear cross member with certain heights and angles. Activating the system The warning lamp system will operate when the operator has moved the control to select the reverse direction, or with an on/off switch in the cab. In the case where more then one lamp is fitted, the requirements of this standard are met if one or more lamps are visible under conditions specified. Proposed symbols for alarm systems Correct, internationally known symbol(s) shall be added to the switch. Here, two examples are proposed, Audible alarm symbol and Warning lamp symbol. Raising safety and efficiency in the tower crane industry by Cosette Dussaugey, Chair of ISO/TC 96, Cranes, SC 7, Tower cranes B uilding construction is as old as history, and the evolution of the processes of construction has seen the gradual replacement of manual implements by machines and power tools. The techniques for lifting heavy loads, for example, have undergone dramatic change. Leonardo da Vinci designed the first crane during the second part of 15 th century, but it was not until the 20th century that the concept and mechanization of lifting machines made its greatest leap forward. After the First World War, the demand for reconstruction and the evolution of high rise buildings drove the development of tower cranes, leading to substantial improvements in performance and widespread use. Inherently dangerous Audible alarm Warning lamp Today, the worldwide market for tower cranes higher than 40 metres, assembled from component parts, is estimated at about 10 000 units, of which approximately 50 to 60 % are based in Europe and the remainder in North America and Asia. Cranes lower than 40 metres are mainly manufactured and used in China. The market for self-erecting tower cranes is estimated at about 4 500 units, with growth now increasingly outside Europe. ISO Focus November 2006 21 Main Focus Tower cranes are employed more and more frequently on construction sites around the world, and are now central to the construction of buildings from houses to skyscrapers, and major civil engineering projects such as bridges and dams. Impressive though they may be, tower cranes are inherently dangerous and safety must be a major design consideration. National crane safety legislation began appearing in the 1950s, and European manufacturers rapidly pooled their knowledge to create common regulations to improve the safety of these structures. Addressing the challenges By the 1960s, ISO/TC 96, Cranes and its subcommittee SC 7, Tower cranes were formed to address the challenges the industry was facing in meeting the growing number of regulations and requirements around the world. About the author Cosette Dussaugey started her professional career with the Association française de normalisation (AFNOR) and is currently responsible for the technical department of CISMA, the French construction equipment manufacturer’s association. She serves as Chair of ISO/TC 96/SC 7, is a member of several other ISO and CEN technical committees, and represents CICMA on product safety in FEM. 22 ISO Focus November 2006 “ Impressive though they may be, tower cranes are inherently dangerous and safety must be a major design consideration.” France, Germany, Japan, Poland, the Russian Federation, South Africa, UK and USA were the main participant countries in ISO/TC 96/SC 7, joined more recently by China, Malaysia and the Republic of Korea. Committee experts are drawn from industry, health and safety and training organizations, and users. Its basic objective was to provide a portfolio of standards “ in the field of cranes and related equipment which suspend loads ”, to help manufacturers trade globally. A further objective was to recognise the responsibility of manufacturers to provide cranes that meet the needs of society with respect to health, safety and the environment – and the parallel needs of regulators in terms of their accountability for health, safety and environmental concerns connected with lifting appliances. The work of SC 7 is linked to that of the other ISO/TC 96 subcommittees, and in particular SC 2, Terminology ; SC 3, Selection of wire ropes ; SC 4, Test methods ; SC 5, Use, operation and maintenance ; and SC 10, Design – Principles and Requirements. In sum, the ISO/TC 96 subcommittees cover the whole field of cranes and related equipment, with SC 7 dedicated to tower cranes. Establishing a common language The first International Standards developed established a common language and aimed to reduce the risk of serious accident, property damage or losses to persons involved in lifting operations. Terminology was established in English, French and Russian defining tower cranes, whether “ self erecting ” or “ assembled from component parts ”. Another standard established the form of presentation and content of documents provided with cranes. More recently, graphic symbols have been harmonized. Design rules and specifications for means of access, controls, cabins and limiting devices were drafted in close cooperation with the European Building on solid ground Federation of Handling Industries (FEM – Féderation Européenne de la Manutention). Raising safety From the safety point of view, ropes are the most sensitive components used on tower cranes. So the subcommittee worked closely with ISO/TC 105, Steel wire ropes, on the maintenance and inspection of these items. Thus, ISO 4309:2004, Cranes – wire ropes – Care, maintenance, installation, examination and discard, establishes criteria relating to wire breaks, wear, corrosion and deformation. “ Governments can apply regulations based on tower crane standards developed by ISO/TC 96, to meet the needs of society.” ISO/TC 96/SC 7 has also introduced recommendations for maintenance and inspection, including the description of the appropriate tests. Tower crane operators play a vital role in ensuring that cranes are maintained and used safely. So when the first set of standards was completed, SC 7 started work on recommendations for the training of operators, drivers, slingers and signallers, and the safe use of cranes. The next task was to ensure the correctness of information in the driving manual. As a result, ISO 9928-1:1990, Cranes – Crane driving manual – Part 1: General, was published to provide such guidelines. Eliminating technical barriers The progressive introduction of new International Standards and, where necessary, the revision of published standards, has helped eliminate technical barriers to trade and has had a positive effect on general safety by reducing potential hazards. During the last 10 years, ISO/ TC 96/SC 7 has linked up with the European technical committees CEN/ TC 147, Cranes – Safety, and CEN/TC 168, Chains, ropes, webbing, slings and accessories – Safety, to further harmonize requirements, and lead, hopefully, to common standards in future. Today, some 50 International Standards exist that relate to tower cranes, and these are regularly reviewed and updated. With this body of standardization, the industry is confident that it can adequately regulate the appropriate health, safety and environmental requirements. A technical report listing those standards will be available shortly to guide industry, consumers, trade, governments and distributors. The industry has matured to the point where change in tower crane design is more evolutionary than revolutionary. This has enabled governments to apply regulations based on tower crane standards developed by ISO/TC 96, to meet the needs of society. ISO Focus November 2006 23 Main Focus ISO/TC 127, SC 4 A common language for a common understanding by Roberto Paoluzzi, Chair of ISO/TC 127, Earth-moving machinery, SC 4, Commercial nomenclature, classification and rating H aving a coherent and uniform standards terminology is crucial in today’s fast-changing world. Technical committees need to avoid having the same term mean different things in different standards. In this article, I intend to describe how ISO technical committee ISO/TC 127 has addressed this problem in the context of earth-moving machinery (EMM) and what implications this has for standardization terminology as a whole. The need for harmonizing terminology has arisen from the internal contradictions within existing standards and increasingly fast-paced market changes. The market requires consistency in order to avoid poor comprehension of standards and their application, and the confusion arising from the multiplicity of definitions, even by the same TC, in different standards. ISO/TC 127 is aware that since the rate of application of its standards by industry is extremely high and more than 90 percent of them are referenced by harmonized European standards, its projects must be grounded in a sound terminology structure. A peculiar request from the association of insurance companies asking for a more descriptive and usable document to be quoted as a “ reference ” by all claims involving earth-moving machines, generally identified in many documents with a misleading colloquial name of “ caterpillars ” (one of the cases when a brand name is used to indicate a full category of machines), led to action by the working group and will be published using one of the new types of documents made available by the new ISO/IEC Directives. The speed of technological change and need for continuous updates has stimulated a need for a common, internationally recognized language in the field of earth-moving machinery. Originally the definition of earth-moving machinery was not considered a challenging task by ISO/TC 127, since in the early 1970s it mainly addressed one type of machinery – the agricultural tractor, which could be modified to different functions in land reclamation. Earth-moving machinery Tractor Loader Dumper Tractor scraper Figure 1 - Structure of ISO 6165:1978. 24 ISO Focus November 2006 Excavator Grader Building on solid ground Increasing complexity in a fast-changing world At first, only a limited number of machines needed more detailed description. The problem was that differences between national terminology variants had grown over the years, spurring a market need for a common internationally recognizable language. The existence of a market leader spurred the decision to establish a subcommittee whose aim was to facilitate exchange of technical documentation and commercial information. “Technical standardization offers a common reference frame for exchange of information.” The structure of the standards in their first development by subcommittee SC 4, Commercial nomenclature, classification and rating, of ISO/ TC 127 is exposed in Figure 1. This reflected the general perception that because only a few machines needed a About the author Roberto Paoluzzi, who holds a degree in nuclear engineering from the University of Bologna, is Chair of ISO/ TC 127, Earthmoving machinery, SC 4, Commercial nomenclature, classification and rating. He has worked as senior researcher at the Institute for Agricultural and Earthmoving Machines of the Italian National Research Council (IMAMOTER-C.N.R.) and taught hydraulics and pneumatics at the Faculty of Engineering of the University of Modena and Reggio Emilia since 1998. Mr. Paoluzzi is the author of more than 180 scientific papers and technical reports and is Deputy General Secretary for Europe and Africa of the International Society for Terrain-Vehicle Systems (ISTVS). synthetic description of their function, it was sufficient to have a generic standard describing the different parts of a machine complemented by a series of specific terminology and performance rating (where needed) standards for each machine type described in the general standard. This method was supposed to ensure the common use of terms in technical documentation, and a comparability of figures reported in catalogues. It sounded easy. The initial structure of the standards developed by SC 4 reflected this straightforward approach : ISO 6165 describing the machine types (just six of them were recognized at the time), ISO 6746 describing the name of parts of a tractor-derived base machine (part 1) and its attachment (part 2), plus six more standards on specific terms used in the six machine types defined. Although this structure met the initial needs of the sector, the speed of technological change and the progressive diversification of EMM from their agricultural parents exposed weak points in this approach. First of all, the structure of the root standard (ISO 6165) is not detailed enough to allow the identification of specific machines in other standards developed by other subcommittees. This problem has to be solved with continuous updating, which started with the second edition in 1987 and is still in progress, at an ever-increasing pace. The second problem was the internal consistency of terms used in standardization within a technical committee. In order to respond to the demand for highly specialized standards and stay abreast with a changing technological environment, working groups and subcommittees tend to develop their own definitions, perfectly suited for the specific purpose of a standard, but sometimes generalized or conflicting with already given definitions of the same term in other documents – this problem is much more difficult to solve, since it must compromise between the conflicting needs of a special definition in “ application ” standards and of a generally applicable unique term. “ Having a common language is not an option, but a necessity.” Example of a ground clearance machine A trivial example is ground clearance by a tracked machine: in operation, the track shoe grousers penetrate the ground, clearing ground from the lower part of the machine body. The problem is that if we need to define the same term for testing purposes, it may be necessary to define a testing condition in which the grouser does not penetrate the ground, as in the case of a concrete surface. In the past, this problem was simply ignored, and new definitions had to be introduced. This resulted in ISO Focus November 2006 25 Earth-moving machinery Engins de terrassement Dozer Bouteur (4.1) Backhoe loader Chargeuse-pelleteuse (4.3) Loader Chargeuse (4.2) Swing loader Chargeuse orientable (4.2.1) MSRX Pelle à rayon court (4.4.1) Trencher Trancheuse (4.5) Excavator Pelle (4.4) Dumper Tombereau (4.6) Skid steer loader Chargeuse à direction par glissement (4.2.2) Walking excavator Pelle araignée (4.4.2) Scraper Décapeuse (4.7) Cable excavator Pelle à câble) (4.4.3) Landfill compactor Comparateur de remblais et de déchets (4.9) Grader Niveleuse (4.8) Roller Compacteur (4.10) Towed craper Décapeuse tractée (4.7.1) Rigid-frame dumper Tombereau à châssis rigide (4.6.1) Pipelayer (rigid) Poseur de canalisations (rigide) (4.11) Towed roller Compacteur tracté (4.10.1) Articulated-frame dumper Tombereau à châssis articulé (4.6.2) Rotating pipelayer Poseur de canalisations rotatif (4.12) Horizontal directional drill Appareil de forage dirigé (4.13) Swing dumper Tombereau orientable (4.9) Figure 2 - Machine identification chart according to ISO 6165:2006. Machine family Famille de machines (3.4) Machine type Type de machine (3.5) Individual machine (Identification number) Machine individuelle (Numéro d’identification) (3.6) different standards, by the same TC, defining the same term in different ways. Which one is the definition to be adopted by end-users when they apply the full set of standards ? A systematic approach At the beginning of the 1990s, ISO/TC 127/SC 4 recognized the need for a systematic approach to the problem, acknowledging that : • terminology is a key issue in standardization as it impacts market communication as well as the technical application of the standards and standardization work in itself ; 26 ISO Focus November 2006 • the misuse of terms or different uses of the same term in different contexts may lead to the wrong perception of the technical level of standards and their distorted application ; • the development of new standards could benefit from the availability of a thesaurus of terms already defined, and whose application is likely to span different fields ; • the extension of a harmonized terminology to a multilingual list may help international trade and foster global acceptance of the standard. Terminology in earth-moving machinery may represent a particular case, but the principle is of general validity. Standardization must start from a common understanding, the identification of the object being dealt with, and the description of requirements must follow. Starting ten years ago, the application of this principle led to the definition of a priority list for the subcommittee’s terminology activities, substantial revision of ISO 6165, followed by parts 1 and 2 of ISO 6747 for general and third-level machine-specific standards. This work is nearly accomplished, and the final EMM identification tree is shown in Figure 2. This effective process allows standardization to stay abreast of everchanging market conditions by : (1) defining a machine, (2) developing its specific terminology, commercial specifications and performance terms, (3) starting the standardization of testing and safety aspects, or amending existing relevant standards. It allowed the full set of TC 127 standards to maintain a basically good, yet improvable, internal consistency. Successful examples of the application of the terminology revision concept include the definition of the compact dumper (which is still in progress), the walking excavator and, more recently, horizontal directional drills and rotating pipe layers. This renewed commitment to the consistent use of standards terminology, significantly boosted by ISO and the European Committee for Standardization’s (CEN) strong interaction on safety standards, will be addressed by project leaders and working group conveners during the next ISO/TC 127/SC 4 meeting in Sydney. Building on solid ground Tractor testing – A new era of ISO/OECD cooperation by Doug Durant, Chair of ISO/TC 23, Tractors and machinery for agriculture and forestry, SC 2, Common tests, and Roger Hoy, Convenor of ISO TC/23/SC 2/WG 7 responsible for the development of ROPS standards W hen ISO and the Organization for Economic Co-operation and Development (OECD) signed a Memorandum of Understanding (MOU) recently, it not only established a new relationship between the two organizations, but also heralded an era of bilateral cooperation in the development of dual-designated globally relevant ISO/OECD agricultural tractor test standards. (For an overview on the benefits of harmonized test methods for agricultural tractor performance measurements, and the verification of safety related aspects, see ISO Focus April 2006, Tractor Testing – Cooperation for the global good.) Above – The ISO/TC 23/SC 2 committee scope includes Agricultural Tractors such as the John Deere 8030 Series tractors. nized and used around the world for performance comparisons between tractor models. They can also be used as the basis for compliance with national and regional regulatory requirements and thus help promote international trade. Tractor under test Performance-based without design restrictions For over 40 years, agricultural tractor test procedures have provided test methods for measuring tractor performance and safety equipment such as rollover protective structures (ROPS). Most importantly, these common tests are performance-based without being design restrictive. Measurements include fuel consumption (machine operating expense), drawbar power (ability to pull implements), hitch lifting capacity (ability to lift attached implements), and power take-off (PTO) (power available for implements). The results of these tests, normally carried out by 3rd party testing agencies, are recog- New relationships, new challenges While the MOU clearly defines the new relationship between the organizations, it was soon realized that several challenging issues had to be addressed in order to achieve dualdesignated ISO/OECD standards. The most obvious is the extensive standards development history – OECD developed the first test procedure (Tractor Test Code) in 1959, while ISO has developed and published standards since the inception of ISO/TC 23, Tractors and machinery for agriculture and forestry, SC 2, Common tests, in 1971. It’s not surprising that both organizations feel a strong, unilateral sense of ownership of their standards. A further complication was the concern that it would diminish the importance of the OECD Agricultural About the authors Doug Durant is the Chair of ISO/ TC 23/SC 2. He is the Manager Product Standards, Global Agricultural Tractor Strategic Standards Coordinator at John Deere, Product Engineering Center. Mr. Durant is also the Chair of the US OECD Coordinating Committee. Roger Hoy is the Convenor of ISO TC/23/SC 2/ WG 7 responsible for the development of ROPS standards. Dr. Hoy is Director of the University of Nebraska Tractor Test Laboratory located in Lincoln, Nebraska, USA. ISO Focus November 2006 27 Main Focus Tractor Test Schemes or ISO/TC 23/ SC 2, and that was a potentially significant barrier to establishing a new era with a bilateral approach to cooperation. Finally, there were substantial technical differences between similar standards developed independently and by different technical experts over many years. Opening the way to harmonization The first challenge for ISO was the relocation of several technical standards within the subcommittee framework. Since the MOU specifically focused on the SC 2 programme, it was essential to have the ROPS standards transferred from SC 3, Safety of agricultural machinery, to SC 2. These included : “ The MOU between ISO and OECD heralds an era of bilateral cooperation in developing globally relevant tractor test standards.” At the University of Nebraska, National Tractor Test Laboratory, an agricultural tractor undergoes PTO (power take-off) testing in order to quantify the power available to the implement. • ISO 3463, Tractors for agriculture and forestry – Roll-over protective structures – Dynamic test method and acceptance conditions, • ISO 5700, Tractors for agriculture and forestry – Roll-over protective structures – Static test method and acceptance conditions, • ISO 12003-1, Agriculture and forestry tractors – Narrow-track wheeled tractors – Part 1 : Front mounted roll-over protective structures, • ISO 12003-2, Agriculture and forestry tractors – Narrow-track wheeled tractors – Part 2 : Rear-mounted rollover protective structures. A further complication was the fact that ISO 3463 and ISO 5700 were undergoing DIS ballot, and the proposed revisions did not accommodate changes that would promote harmonization with the OECD Codes. However, close cooperation with ISO/TC 23 enabled the transfer following closure of the DIS ballot. At the China Agricultural Machinery Testing Centre (CAMTC) in Beijing, China, the tractor rear two-post rollover protective structure (ROPS) deflects as it absorbs the energy during the lateral loading sequence. 28 ISO Focus November 2006 In response, SC 2 established a working group to review the DIS comments, address other technical issues, and open the way to direct OECD member input. The combined ISO and OECD inputs enabled the working group to identify the ideal technical requirements required for harmonization. This was the true beginning of cooperation and the promotion of a new vision by ISO and, more importantly, OECD members. A tangle of technical differences ISO and OECD global experts were confronted with a number of significant technical issues, including: • Use of seat index point (SIP) in ISO 5353, Earth-moving machinery, and tractors and machinery for agriculture and forestry – Seat index point – versus seat reference point (SRP) in ISO 3462, Tractors and machinery for agriculture and forestry – Seat reference point – Method of determination. • Elimination of the central datum point (CDP) due to its complexity and potential for confusion, and • Cold weather embrittlement (impact of cold weather on steel strength). In the case of SIP versus SRP, it is essential to define a common reference point relative to the oper- Building on solid ground ator’s seat in establishing the ROPS protective clearance zone (photo bottom left, previous page) – especially as this zone is used in the controlled test procedures in the ROPS standards above to verify the likelihood of driver injury resulting from accidental overturning during normal operation. “ The long-term benefits of the ISO/OECD joint efforts are already being felt.” The development of ISO 5353 (SIP Test Fixture) eliminated some deficiencies in the ISO 3462 fixture since it was more repeatable with newer curved seats and lumbar support systems, and better measurement of the human-toseat interface. As a result, ISO 3462 was withdrawn in 1998 and the ISO ROPS standards were updated to reflect the new SIP approach. However, the fact that the new SIP was not recognized by OECD in the tractor ROPS test codes, nor in the EU ROPS Regulations, led to the technical differences. The benefits of OECD/ISO cooperation began to emerge when the ISO/ TC 23/SC 2 working group on ROPS presented its findings to the 2006 OECD Designated Authorities for Agricultural Tractor Testing meeting. This report resulted in an OECD resolution that a draft document would be prepared for the 2007 Annual Meeting detailing the transition from the seat reference point (SRP) to the seat index point (SIP) in the OECD ROPS Codes. Implementation of these changes will allow full technical harmonization between the ISO ROPS standards and the OECD ROPS Codes. This is just one example of several activities in progress. An essential recipe for success In agreeing technical harmonization, it is clear that the contributions of both OECD and ISO members are essential in developing standards of global relevance accepted by both organizations. While OECD generally represents testing institutes, academia and government agencies, ISO generally represents industry and trade associations. Each organization brings its own unique knowledge and experience and collectively they represent all interested parties. And most importantly, a broader global perspective results from the participation of countries from the developed and developing world. At the Estacion de Mecanica Agricola (EMA) test station in Madrid, Spain, an Agrimac articulated tractor with mid-mounted rollover protective structure (ROPS) demonstrates the ROPS zone of protection required for the operator. ISO Focus November 2006 29 Main Focus Global Harmonization Plan - ROPS Standards 0&$% $PEF YYY&$ &VSPQFBO %JSFDUJWF 4"& + YYY&$ &VSPQFBO %JSFDUJWF 4"& + YYY&$ &VSPQFBO %JSFDUJWF ""4"&& 4 YYY&$ &VSPQFBO %JSFDUJWF "4"&& "4 4 0&$% $PEF 0&$% $PEF *40 4UBUJD 3014 *40 %ZOBNJD 3014 0&$% $PEF *40 0&$% $PEF *40 [ 6OJUFE4UBUFT $BOBEB $IJOB #SB[JM Narrow tractor Europe "VTUSBMJB /FX;FBMBOE .FYJDP /PO&6$PVOUSJFT National Adoptions Globally ISO/OECD This diversity is a recipe for greater success in the development of globally relevant standards. A milestone and a first step While the development of the ISO/OECD ROPS standards is a milestone, it is only the first step in their implementation around the world. This is particularly relevant in view of the mixture of regulations and countryspecific ROPS standards that do not directly relate to those of ISO and/ or OECD. 30 ISO Focus November 2006 04)" Dual-designated ROPS standards clearly provide the essential foundation to such global harmonization (See Figure 1). Efforts will be focused on promoting recognition of the joint ISO/OECD standards by the European Commission, the US Occupational Health and Safety Administration (OSHA), and by numerous national standards bodies that have ROPS standards in place, e.g. Australia, Brazil, Canada and Mexico. Narrow tractor United States Withdrawal of standards contingent to OSHA acceptance of OECD/ISO xxxxxx standards (nationally adopted) Figure 1 – The ISO/TC 23/SC 2 ROPS international harmonization plan clearly rests on achieving technical harmonization between ISO and OECD. Although these are still early days, the long-term benefits of the ISO/ OECD joint efforts are already being felt, and will provide the momentum for other harmonization projects in the near future. th ISO 29 General Assembly Canada 2006 – Opening ceremony Delegates witnessed the welcome fanfare performed by the Governor General’s Foot Guard Band. To benefit from standardization : Anticipate, Participate, Implement, Communicate F or the second time since ISO’s creation in 1947, Canada hosted the ISO General Assembly. More than 350 delegates from 112 countries and 10 regional and international organizations gathered in Ottawa for three days of debate and exchange over the positive contribution of International Standards to the facilitation of trade, sustainable development, security, health issues and the dissemination of new technologies and good business practices. “As a founding member of ISO, Canada has been at the forefront of many of the organization’s achievements for close to 60 years,” said ISO President, Prof. Masami Tanaka. “ Canadians have made significant contributions to many of ISO’s 16 000 standards, as exemplified by their leadership role in the development of the internationallyrecognized ISO 9000 and ISO 14000 series of standards, and more recently in the work towards the first global standard for social responsibility,” he added. Dr. Colin Carrie, Parliamentary Secretary to the Honourable Maxime Bernier, Minister of Industry, stressed the important role international standards play in strengthening the economy and contributing to the quality of life. “As a trading nation, Canada has long realized the importance of standardization. From left : Prof. Masami Tanaka, President of ISO; Dr. Colin Carrie, Parliamentary Secretary to the Honourable Maxime Bernier, Minister of Industry; Mr. Hugh Krentz, Chairman of the Standards Council of Canada. Both NAFTA and the World Trade Organization recognize international standards as key to harmonizing trade practices, while ensuring the safety and quality of products and services.” “Standards, while often invisible to consumers, play a major role in the economy by helping business and industry reduce operating costs, access new markets, encourage innovation and enhance marketability,” noted Chairman of the Standards Council of Canada, Hugh Krentz. ISO Focus November 2006 31 ISO 29th General Assembly ISO and its standards are truly international O p e n i n g t h e A s s e m b l y, ISO President Prof. Masami Tanaka commented on what he saw as the three major topical issues within ISO : the international outreach of ISO, the usefulness of its standards in providing solutions to global challenges, and the development of communication on standards. “ Firstly, ISO and its standards are truly international,” said Prof. Tanaka, referring to ISO’s current membership of 157 countries from all regions of the world. “ Its network, together with its connections with international and regional organizations, allows ISO standards to be based on a double level of consensus – among nations as well as among the relevant groups of stakeholders.” ISO standards are intended to reflect the full diversity of interests and needs of the world’s peoples, he said, adding that “this puts ISO in a virtuous circle whereby our standards benefit from a truly international consensus and from international dissemination.” “ My second point is about the usefulness of International Standards despite the current degree of apprehension that certainly exists about the evolution of the international trading system,” explained Prof. Tanaka, referring to the apprehension stemming from uncertainty regarding the outcome of the Doha Round negotiations within the World Trade Organization. “ Instead of posing a threat to the type of International Standards we produce,” noted Prof. Tanaka, “ this context makes them even more important and topical.” He underlined that if the contracting partners in regional, multilateral and bilateral trade agreements use International Standards as the basis for the harmonization of their regulations, their import and export 32 ISO Focus November 2006 criteria or their business practices, then they avoid the need to mobilize resources to create diverging regional standards and they make the best use of international expertise. Prof. Tanaka added that adopting International Standards gives them increased potential and competitiveness for external trade. “ The third point I would like to emphasize is the importance of communicating the benefits of voluntary international standardization,” said Prof. Tanaka. International Standards have the power to connect the world’s peoples in coordinated activities addressing global issues. For example, environmental management system standards work towards global solutions by inviting all generations, including children, to get involved within their own organizations. Prof. Tanaka also underlined the action point arising from the ISO strategic objectives which identifies the need to promote standardization to students in higher education and to their teachers. “ Promoting international standardization to young people is part of broader efforts we are making to communicate to stakeholder groups who may not yet fully realize the potential benefits that implementing our standards can provide,” said the ISO President. He concluded by announcing the creation of the ISO Award for Higher Education in Standardization, which will be presented for the first time on the occasion of the 2007 General Assembly. The ISO system operates effectively W hen introducing his report to the General Assembly, ISO SecretaryGeneral Mr. Alan Bryden drew attention to the paradox that while tensions have grown considerably on the planet, many developments indicate that interdependence is increasing and greater solidarity is needed more than ever. He used three examples to illustrate his point : the sharp rise in the price of oil ; global warming and the multiplication of natural disasters ; and the significant increase in volume of world trade. At the same time, paradoxically, the WTO Doha Round, so far, has not been successfully concluded. “ For each of these issues, as for many others, voluntary International Standards of the type we produce in ISO are, more than ever, expected to provide solutions,” said Mr. Bryden. “ Our responsibility is therefore to propose and promote our system to develop the International Standards required by the world community, in the most efficient, timely and consensual manner.” Principal officers of ISO together with Canadian personalities From left : Dr. George Arnold, ISO Vice-President (policy) ; Mr. Alan Bryden, ISO SecretaryGeneral ; Prof. Masami Tanaka, ISO President ; Mr. Hugh Krentz, Chairman of Standards Council of Canada ; Ms. Ziva Patir, ISO VicePresident (technical management) ; Mr. Antoine Fatio, ISO Treasurer; Dr. Colin Carrie, Parliamentary Secretary to the Honourable Maxime Bernier, Minister of Industry ; Mr. Håkan Murby, ISO President-elect. Commenting on recent achievements, Mr. Bryden highlighted three topical issues crucial to ISO’s future developments where concrete actions are being taken, which imply the involvement of its members : • becoming more proactive and organized to address innovative areas where ISO’s added value might be useful for the development of International Standards ; • consolidating and promoting ISO’s network of collaboration with international and regional organizations ; • increasing our vigilance and solidarity in regard to the legal and commercial implications of the standards we collectively produce. ISO Focus November 2006 33 ISO 29th General Assembly The ISO system operates effectively (Continued) As concerns becoming more proactive in innovative fields for international standardization, Mr. Bryden listed numerous examples that confirm the relevance of this approach, such as ISO’s involvement in water services, geosynthetics, personal financial planning, nanotechnologies, and the extension of information technologies to applications such as teaching and learning or biometrics. “ The positive development of our work on social responsibility, or the setting up of a Strategic Advisory Group on security, to which IEC and ITU are now associated,” said Mr. Bryden, “ are good examples of the benefits of upstream strategic thinking and networking at the global level.” In terms of collaboration with other organizations, Mr. Bryden announced the development of a database, which should be accessible to ISO members in the coming months, which would help facilitate and disseminate information on ISO’s liaisons with international and broadly based regional organizations. Mr. Bryden went on to draw attention to the recent increased focus on the legal and commercial implications of our standards. “ The awareness and solidarity of our members is indispensable in making such measures contribute effectively to the sustainability of the ISO System.” He concluded by underlining the need to develop communication of the benefits to be drawn from international standardization : “ The issue of communication is a constant in my report, and I hope you will agree that much has been done in the recent past to raise the profile of ISO and its members on the world scene.” 34 ISO Focus November 2006 International Electrotechnical Commission D r. Renzo Tani, IEC President, pointed to the organization’s ability to remain responsive to the market, adding that the IEC is not alone in what it does. “We work closely with ISO to do our job and I am happy that cooperative relations between us are very good. This cooperation shows up in a variety of ways.” International Telecommunication Union M r. Gary Fishman, who represented the Telecommunication Standardization Bureau of the ITU (ITU-T) on behalf of Mr. Houlin Zhao, Director of ITUT, spoke of the practical, real-world demonstrations on the joint efforts undertaken by the World Standards Cooperation (WSC). He gave as an example the most significant accomplishment of commitment to cooperation – the WSC’s agreement on a common patent policy : “ That is a clear demonstration that we are willing to address issues of importance to our respective organizations, to represent our respective memberships and to come to a successful conclusion.” Dr. Renzo Tani “ Ultimately, I think it’s healthy for both of our organizations to work side-by-side in a cooperative spirit,” said Dr. Tani. “ It lets each of us get on with fulfilling our respective missions in an efficient way.” He went on to list the various cooperative strategies used by the IEC and ISO to make the work efficient, such as the mutual sharing of information about governance and policy, the ISO/IEC Directives for technical work, the coordination between the IEC and ISO technical management bodies, commonality in conformity assessment and coordination of Information and Communication Technologies (ICT) activities. Dr. Tani concluded : “ It is a good thing for us to cooperate and to include others where appropriate. I expect good relations and good cooperation to continue between IEC and ISO far into the future.” Mr. Gary Fishman After the successful conclusion of joint workshops, including the glowing reports from participants who took the WSC Standardization Community Management course, he also raised the issue of common workshops in other areas. “ We are now working together on new workshops in areas as diverse as automobiles, security, radio frequency identification devices (RFID) and the electronic home.” In other examples of cooperation, ITU-T has welcomed ISO participation in its Joint Coordina- tion Activity on Home Networking, and ISO/IEC has welcomed ITU-T participation in its Strategic Advisory Group on Security. Additionally, following an address on testing and conformity assessment by Mr. Bryden to the ITU-T Study Group Chairmen, the ITU-T is expressing an increased interest for conformity assessment matters. “ In the end – it is all to the benefit for the systems of international standardization led by our organizations,” said Mr. Fishman. “ We should continue to strengthen our future cooperation and also the promotion of international standardization.” World Trade Organization I n a video address, Mr. Pascal Lamy, Director-General of the World Trade Organization (WTO) conveyed a message showing up the relationship between ISO and WTO: “The absence of International Standards can be a serious impediment to trade. In a world without such standards, exporters must comply with the myriad of different standards that exist in each of their export destinations.” Mr. Pascal Lamy All photos courtesy of Standards Council of Canada “ What the process of harmonization has brought to international trade is in fact a ‘ facilitation ’ of trade on a massive scale. It has also brought cost-saving for exporters, who do not have to maintain separate production lines for each of their export destinations, allowing for the birth of economies of scale, ” Mr. Lamy added. He also urged ISO to continue pursuing steps “ to facilitate the integration of developing countries in the world of standardization.” The WTO representative Ms. Marie-Isabelle Pellan, highlighted the developments in the TBT Committee’s work, particularly with respect to the triennial review scheme for the Technical Barriers to Trade Agreement (TBT Agreement). She explained the Committee’s activities, including a workshop on conformity assessment, which aimed to improve the members’ implementation of Articles 5 to 9 of the TBT Agreement 1) and underlined ISO’s invaluable contribution on this subject. With respect to the fourth triennial review of the Agreement, Ms. Pellan noted that the process is well underway and should be completed by the end of 2006. The areas covered by this review include good regulatory practices, conformity assessment procedures, transparency, technical assistance, and special and differential treatment. Ms. Marie-Isabelle Pellan She concluded by explaining the WTO Secretariat’s work on technical cooperation with developing countries and, in so doing, praised ISO for its work. 1) A summary of the various presentations and perspectives discussed during this workshop is posted on the WTO’s Web site : www.wto.org (G/TBT/M/38/Add.I). ISO Focus November 2006 35 ISO 29th General Assembly Management of the technical work M s. Ziva Patir, ISO VicePresident (technical management), reviewed the developments in ISO’s technical work and the busy year between the General Assembly in Singapore in 2005 and this one in Canada, 2006. She highlighted the Technical Management Board’s (TMB) business plan – as a useful tool to keep ISO’s work globally relevant – and the future of management system standards. She also commented on the progress made on the preparation of the ISO/IEC Guide for the use of ISO/IEC standards and their nationally adopted equivalent, as support to technical regulations, to create synergy between technical regulations and International Standards. “ This is based on the WTO TBT Agreement requirement, but more importantly, it is to help our members to persuade their governments to use International Standards.” Special guests In addressing the Strategic Advisory Group on Security, Ms. Patir reviewed the two major activities under way: the preparation of a Guide for the integration of security requirements in standards and the preparation of roadmaps for future standardization needs that will be prepared through subject-specific workshops involving the members of the relevant technical committees and stakeholders. ISO Strategic Plan vative fields ; cooperate with international organizations ; consolidate and promote the CASCO Toolbox ; strengthen communications and links with stakeholders ; ensure implementation of the Action Plan for developing countries ; continue improving processes and ICT, increasing the efficiency of the organization. In highlighting actions devolving upon members, Dr. Arnold indicated that all ISO members should contribute to the consistent and effective implementation of the Strategic Plan and urged ISO members to take appropriate action to see that its objectives were implemented. D r. George Arnold, ISO Vice-President (policy), recalled the unanimous approval of the ISO Strategic Plan 2005-2010 and reminded the audience of the seven key objectives to be attained for 2010. He reviewed the annual implementation plan and drew attention to the various initiatives that will be taken for the period 2006-2007 : develop a new approach to identify and promote standardization in inno- A balanced budget I “ would like to share with you the satisfaction of having a sound financial situation,” said Mr. Antoine Fatio, ISO Treasurer, when underlining the good economic and technical performance. The ISO Central Secretariat has benefited fully from reengineering undertaken in 2003 and pursued since. Revenue from sales which has increased for both the ISO Central Secretariat and ISO members reflects the increase in production, promotion and topicality of ISO standards. IT and other support services to ISO members have also increased whilst a redeployment and enhancement of training and communication activities have been achieved. “ ISO represents good value for our members’ money,” concluded the ISO Treasurer. Delegates had the pleasant surprise to meet three special guests – all Canadians. Pictured here are former ISO President Roy Phillips (left), and former ISO Vice-Presidents Ralph Hennessy (centre), and John Kean (right). These three Canadians have been vital contributors to many of ISO’s milestone achievements. 36 ISO Focus November 2006 Delegates enjoy their picture taken with the Governor General's Foot Guard Band. Topical issues Trends for International Standards in management systems “ W hat does industry need in five years or less in terms of management systems,” asked Mr. Rob Steele, Chief Executive of the ISO member for New Zealand, who reviewed ISO’s involvement in the development of management systems standards. His presentation provided food for thought and should pave the way for further challenging discussions. Responding to climate change T he ISO 14064 standards for greenhouse gas accounting and verification provide government and industry with an integrated set of tools for programmes aimed at reducing greenhouse gas emissions, as well as for emissions trading. Mr. Wayne S. Richardson, Director, TEAM Operations Office, Government of Canada, examined the implementation of greenhouse gas reduction strategies in his country. TEAM (Technology Early Action Measures) supports projects that are designed to demonstrate technologies that mitigate greenhouse gas emissions nationally and internationally, and that sustain economic and social development. Mr. Rob Steele A Strategic Advisory Group has been requested to propose actions to improve ISO’s reach towards the public and private sectors in order to better address trends in management practices, expectations on management system standards and their promotion. A coordination group will ensure technical assistance between committees preparing management system standards. Mr. Wayne S. Richardson Mr. Wayne said : “ We look forward to the new ISO 14065 standard (requirements for the accreditation of bodies involved in verification and validation) and to future international cooperation and the sharing of knowledge and resources.” ISO Focus November 2006 37 Thank you, Mario Wittner, Chair of CASCO th ISO 29 General Assembly ISO Contest for young standardizers M r. Cannald Madungwe (left in the photo below) from SAZ, the Standards Association of Zimbabwe, ISO member for the country, was presented with the ISO Helmut Reihlen Award at ISO’s General Assembly in Ottawa, Canada. ISO Vice-President (technical management) Ziva Patir (right) and ISO Secretary-General Alan Bryden (centre) presented the award to Mr. Madungwe for the best essay submitted to the ISO Contest of Young Standardizers in developing countries and economies in transition on the theme, “ Stakeholder involvement for effective participation in international standardization.” Mr. Sumit Sengar, BIS (India), and Mr. Francis Nyikayaramba, SAZ (Zimbabwe), were ranked second and third for the award. Held every second year within the framework of the ISO Action Plan for developing countries, the contest aims at encouraging young professionals to embark on a successful career in standardization and to raise awareness of the importance of standards in promoting safe and sustainable economic development. The award is co-sponsored by ISO and the Deutsches Institut für Normung (DIN), ISO member for Germany. 38 ISO Focus November 2006 Developing countries in technical work T he Committee on Developing Country Matters (DEVCO) and the Technical Management Board (TMB) organized a joint panel discussion at the 40th meeting of DEVCO held in Ottawa, Canada. The panel was focused on exploring ways of strengthening the participation of developing countries in ISO’s technical work. The main subjects discussed were : • concept of twinning (partnering of a developing with a developed country to collaborate in ISO technical work) – it was felt that the concept deserves more adequate promotion and additional guidance as to how to go about setting up twinning arrangements. • hosting of ISO meetings in developing countries - using them as opportunities for awareness-raising and for building capacity of national standards body staff and delegates. • holding of leadership positions within ISO technical committees by developing countries. • improving the relevance of International Standards for developing countries (ISO’s Global Relevance). Mrs. Maureen Mutasa, DEVCO Chair, said the panel was welcomed as a very positive and important first step towards closer collaboration between DEVCO and TMB. In a special resolution, the ISO Council expressed its sincere gratitude to Mr. Mario Wittner for his successful, dynamic and enthusiastic chairmanship of ISO CASCO from 2003 to 2006, which greatly contributed to ISO’s effectiveness in addressing key issues on conformity assessment, and lauded his efforts to promote the CASCO Toolbox throughout the world. From left : Mrs. Maureen Mutasa, Chair of ISO’s Committee on developing country matters (DEVCO), Dr. Bernardo Calzadilla-Sarmiento, DEVCO Secretary, and ISO President Prof. Masami Tanaka. Thank you, Maureen Mutasa, Chair of DEVCO In a special resolution, the ISO Council expressed its deepfelt gratitude to Mrs. Maureen Mutasa for her valuable chairmanship of DEVCO from 2003 to 2006. Her dynamism and enthusiasm, accompanied by an excellent knowledge of standardization on the one hand, and of the specific needs of the developing countries on the other, were instrumental in the implementation of the 2003 revised DEVCO terms of reference, including the DEVCO Chair's Advisory Group. Elections/Appointments Six members were elected to serve on the ISO Council for the 20072008 term : Denmark (DS), Malaysia (DSM), Malta (MSA), Singapore (SPRING SG), Slovakia (SUTN), South Africa (SABS) Thank you, Professor Tanaka The ISO Secretary-General presented Prof. Masami Tanaka with the ISO cuff-links as a token of ISO’s appreciation for the many contributions to the conduct of its affairs made by him during his term as ISO President in 2005-2006. President Tanaka had demonstrated outstanding leadership and fairness in hearing all points of view and in guiding the ISO Council expeditiously towards consensus positions and recommendations. Three members were re-appointed to serve for the same term : France (AFNOR), Germany (DIN), USA (ANSI) ISO Council nominations Mr. Olivier Peyrat (France) was appointed CASCO Chair (ISO’s policy committee on conformity assessment) for the 2007-2008 term. Mr. Iman Sudarwo (Indonesia) was appointed DEVCO Chair (ISO’s policy committee on developing country matters) for the 20072008 term. Regional liaison officers for the 2007-2009 term: Mrs. Maureen Mutasa (Zimbabwe) was appointed for the African region, excluding the Arab countries. Mr. Manuel Diaz Portocarrero (Venezuela) was re-appointed for South America and Mr. Svayam Prakash Sharma (India) for South Asia. Thank you, Canada The General Assembly expressed its sincere thanks to the Standards Council of Canada for its warm welcome and the outstanding arrangements it has made for ISO Canada 2006. Further, the General Assembly ex- pressed its heartfelt gratitude to the staff of SCC for their untiring helpfulness and cooperation during the event, which facilitated the proceedings and greatly contributed to the success of the event as a whole. General Assembly 2007 and 2008 The 30 th ISO General Assembly will take place in Geneva from 19 to 21 September 2007. The ISO member body for the United Arab Emirates, ESMA, graciously invited the General Assembly to hold its 31st session from 14 to 16 October 2008 in Dubai. ISO Focus November 2006 39 ISO 29th General Assembly Getting everyone on board A wide range of stakeholders stand to gain from International Standards that represent the broadest possible international consensus between all interested parties and, moreover, that standards developed in such conditions will be useable anywhere in the world. However, the challenge is not in deciding whether or not these views should or should not be included, but rather what can be done to increase and enhance the participation of consumers and developing countries as well as other social forces in the process of development of the standards. At the ISO General Assembly, in a special panel session entitled, “ Stakeholder participation – Getting everyone on board ” moderated by ISO Deputy Secretary-General Kevin McKinley, five high-profile personalities were invited to explain what they personally suggest as the best ways to increase stakeholder participation. by government for expenses incurred by industry participants to approved standardization activities to be tax deductible. He underlined that the Trust Fund, managed by DSM (Malaysia), will be used to finance participation in regional and international standardization activities such as attendance of international meetings of ISO technical committees and subcommittees, particularly by experts from NGOs such as Consumer Associations, learned/professional bodies, etc. “ I am one who strongly believes that stakeholder participation in whatever activities we wish to promote will only come about when we are viewed with respect by our stakeholders,” said Dr. Tajuddin Ali. “We must make them believe in the cause we are pursuing, that there are tangible benefits to be gained, for themselves and for the community at large, through their involvement and participation in our activities.” Explaining tangible benefits Dr. Ahmad Tajuddin Ali, Chairman of the Malaysian Standards and Accreditation Council, representing, among others, the stakeholder category of public authorities and governance, gave examples of getting government involvement and using it as a means to further enhance the participation of other stakeholders in standardization and its related activities. He presented Malaysia’s National Standards Strategy and Action Plan, for which two strategies specific to getting wider stakeholder participation and involvement in standardization activities were included. Dr. Tajuddin Ali went on to highlight two recent outcomes of their initiatives : the approval of the government of the setting up of a Trust Fund, to which donors, particularly industry, can contribute and the approval 40 ISO Focus November 2006 The importance of motivation Representing the stakeholder category of industry, Mr. Robert Noth, Manager of Engineering Standards for Deere & Company, and Chair of ANSI (USA), explained that industry will walk away from the standards process if they don’t see the benefit : standards are only worth pursing when the benefits of the majority of stakeholders are perceived to outweigh the costs to develop them. Otherwise, he said, there is no motivation to “ volunteer ” to develop “ voluntary ” standards or to comply with them. He stressed the need to deploy telecommunications and IT tools vigorously, indicating how this will pay much larger dividends quicker than subsidies for travelling to meetings. “ Such technology,” he said, “ will also allow developing countries to engage knowledgeable stakeholders in relevant sectoral TCs, SCs and WGs.” He went on to say that more participating members on most committees are needed to ensure global relevance and global implementation of ISO work, and that subsidies are not the best answer to that challenge. Instead, he proposed the need to lower the cost of participation in order to expand effective participation and speed up the time to market. A win-win situation in the automotive industry For the panel discussion on “ Stakeholder participation – Getting everyone on board ”, the ISO Central Secretariat produced an animation clip which can be obtained free of charge upon request (pr@iso.org). From the perspective of industry, Mr. Paolo Scolari, President of UNI (Italy), highlighted the automotive sector, noting the benefits it has incurred by the practice and use of technical standards. “I think this joint effort between private sector and the public administration has been one of the best examples of cooperation between different stakeholders, providing benefits to the society as a whole.” He also underlined how the worldwide automotive sector, as the major stakeholder, has provided, over many decades, thousands of experts to study and develop the standards. “It is certainly up to the business leaders to take the initiative,” said Mr. Scolari, “but we, as national standard bodies, with ISO as our common leader, have to be instrumental in facilitating and fostering the process.” Mr. Scolari noted that “ taking everyone on board ” could only create a “win-win” situation : it involves sharing knowledge and skills, views and opportunities, and spreading and communicating “culture” (meaning the strategic, political, and social role that standardization can play). He noted that communication is a fundamental tool and should build on the current approach taken by ISO based on a two-prong strategy : one aimed at business leaders and the other one aimed at the experts, operators and academia. Outreach starts at the national level Ms. Jai Ok Kim, President, Consumers Korea and Chair of COPOLCO, representing the stakeholder category of societal interests including consumers, explained that effective participation starts at the national level. Stakeholder representation, she said, can be facilitated by a national standards body in a number of ways, such as through training, outreach (i.e. why standards are valuable), finance, Getting everyone on board : From left : Dr. Ahmad Tajuddin Ali, Mr. Robert Noth, Mr. Paolo Scolari, Ms. Jai Ok Kim, Mr. Martin Kuscus, and panel session moderator, Kevin McKinley, Deputy Secretary-General of ISO. and ensuring adequate representation in national technical committees and mirror committees, and delegations to ISO meetings. Ms. Kim also emphasized the necessity to explain the benefits of standardization to civil society groups – and get them on board – and to engage NGOs who develop their own standards, certification and accreditation programmes to use ISO standards and processes. According to Ms. Kim, consumers have recently started making more choices based on ethical and sustainable production practices, with increasingly sophisticated certification and marking schemes associated with these. Should ISO decide to investigate the feasibility of International Standards in, for example, fair trade and sustainable tourism, it would be helpful to consider the work of these NGOs. Ms. Kim concluded : “ In the interest of achieving the UN Millennium Goals for Sustainable Development, it is more important now than ever for civil society, governments and standards organizations to work hand-inglove for a better future for all inhabitants of this ‘ global village ’. ” Dialogue results in stakeholder engagement Mr. Martin Kuscus, President of SABS (South Africa), represented a member body which has recently conducted a successful re-engineering project based on a broad consultation of national stakeholders. He explained the extensive consultation process and listed its numerous challenges, including securing and maintaining the interest and involvement of industry, government departments, and significant consumer organizations. With a view to maximizing its service delivery to the industries it serves, Mr. Kuscus explained how SABS aligned its activities with seven different industry sectors, each housing the whole range of SABS services pertinent to a particular industry. The seven industry sectors are : chemicals ; electrotechnical ; food and health ; mechanical and materials ; mining and minerals ; services and transportation. The re-engineering, said Mr. Kuscus, had resulted in improved stakeholder engagement and improved access. The change ensured easy access to products, faster reaction and turnaround times, and the creation of centres of knowledge excellence that will be easily available to clients. ISO Focus November 2006 41 ISO 29th General Assembly ISO’s oil and gas committee honoured with the Lawrence D. Eicher Leadership Award T he ISO technical committee that develops International Standards for the oil and gas industry was presented with the Lawrence D. Eicher Leadership Award at the 29 th ISO General Assembly. Speaking to this gathering of ISO officers and national delegates from around the world, ISO President, Professor Masami Tanaka, presented the prestigious award to ISO/TC 67, Materials, equipment and offshore structures for the petroleum, petrochemical and natural gas industries, for excellence in creative and innovative standards development. ISO President Prof. Masami Tanaka (right) presents Cheryl Stark, Chair of ISO/TC 67, with the Lawrence D. Eicher Leadership Award. 42 ISO Focus November 2006 The American Petroleum Institute (API) holds the secretariat of the technical committee on behalf of the American National Standards Institute (ANSI), ISO member for the USA, with Cheryl Stark as Chair. The technical committee, in which more than 50 countries are currently represented, with over 1000 experts participating in its work, is responsible for the development of more than 120 International Standards comprising 12 000 pages since 1998. ISO’s Technical Management Board recommended that ISO/TC 67, whose vision statement reads Global standards, used locally worldwide, be honoured. In putting this vision into practice, the technical committee is closely attuned to the needs of the stakeholders in its sector and uses in-depth market studies to identify future standards needs of oil and gas producers and systematic priority-setting to keep its work focused on these needs. “The current rise in oil prices and the consequent need to optimize exploration and production through international standards underlines the topicality of this committee’s work,” said Prof. Tanaka, when presenting the award to Cheryl Stark. Prof. Tanaka praised ISO/TC 67 for its “ strong leadership ” and for its implementation of a five-year manage- ment plan, project management focus and production metrics to keep its work aligned with its vision and strategy. He congratulated the technical committee for optimizing resources by avoiding duplication of work through its close relationships with API and the European Committee for Standardization (CEN) and for its strong industry ties illustrated by its privileged relationship with the International Association of Oil and Gas Producers (OGP), a consortium of international companies and stakeholders. The ISO Council established the Lawrence D. Eicher Leadership Award for Excellence in Creative and Innovative ISO/TC/SC Services and Initiatives in 2002, as a tribute to ISO’s late Secretary-General. This award is presented annually at the ISO General Assembly to a deserving ISO technical committee or subcommittee. The award recognizes ISO TCs and SCs (including all those involved : chairs, secretaries, member bodies, delegates and experts) for excellence in creative and innovative services and initiatives to support their work and their constituents. This award is presented to the committee as a whole and provides an opportunity to publicize and share best practices among ISO committees. Dr. Eicher, who passed away in March 2002, served as SecretaryGeneral of ISO from 1986 to 2002. ISO 29 th General Assembly Open session A will allow changes in technology to be rapidly reflected in the standards, and thereby in the regulations based around them. s part of the General Assembly programme, a one-day open session took place on 14 September at which healthcare experts from Canada and around the world discussed issues affecting developed and developing economies – from patient safety to electronic health records and homecare – and the ways in which International Standards can help. Improving healthcare in developing countries The healthcare landscape is complex In a video presentation, Assistant Director-General, Dr. Timothy Evans, Evidence and Information Policy, World Health Organization (WHO), highlighted the complexity of the healthcare landscape, which can be summarized in the following grand challenges in systems performance : scale (safe, proven and cheap interventions that do not reach those in need) ; distribution (those with unmet needs are disproportionately the same as those with lesser means) ; protection/safety (too many are worse off through encounters with the health system) ; systems capabilities (primitive frameworks and responses being used to deal with complex challenges). In order to address these challenges, he said, a combination of national as well as regional and global mechanisms from an intersectorial perspective is required. Dr. Evans explained how WHO, as the specialized agency of the United Nations, plays a crucial role in this area, a role that includes standard-setting activities, in liaison with other organizations such as the Global Harmonization Task Force (GHTF), with respect to food, biological, pharmaceutical and similar products, as well as diagnostic procedures. Standards strengthen Canada’s healthcare system Dr. Neil Yeates, Assistant Deputy Minister, Health Products and Food Branch, Health Canada, explained the federal government’s work with Healthcare Global challenges and opportunities for International Standards 2006-07-13 09:17:04 provincial and territorial governments to ensure that all Canadians not only receive medically necessary services, but that they receive them within clinically acceptable wait times. He also went on to explain the need to collaborate with regulatory counterparts and multilateral organizations and to harmonize practices with those of other countries. For Canada, said Dr. Yeates, the inherent value of standards is recognized, at both national and international levels. “ Standards, as we well know, also play a fundamental role, because they bring to bear the very best and latest thinking on the elements essential to the development of superior products and processes. Standards allow us all to speak the same language – the language of quality, and safety, and concern for the health and well-being of our citizens.” Furthermore, he said, it is Health Canada’s belief that its continued funding of the maintenance of the standards by a committee of experts In the case of developing countries, Dr. Mamadou Sidibé, Technical Advisor to the Ministry of Health in Mali, explained that the imperatives of safety, the patient-doctor relationship and the ever-rising cost of medical treatment have led all concerned to seek standards as a means of limiting the risks. He also went on to underline the emergence of the quality certification approach in the control of medicines and laboratory analyses and the process of certification to ISO (and IEC) standards (ISO 9001:2000, ISO/IEC 17025) for industries seeking access to western markets. While it is true that, in developing countries, this has resulted in the establishment of mechanisms designed to confer rights for patients and make them the focus of the care structure, he said it is equally true that, in these countries, it is only the state – through its health departments – that this is addressed. In every country, developed or developing, there can be no escaping globalization, generalized access to information, and the demands of individuals whose needs must be satisfied. Dr. Sidibé concluded by saying that the implementation of standards permits to solve the problems of public health and to reduce the social costs of healthcare. It also contributes to the development of the country and reduces poverty. The need to manage health information In addressing the integration of IT into healthcare, Mr. Richard C. Alvarez, President and CEO, Canada Health Infoway, an independent, not-for-profit organization responsible for accelerating the development of the electronic health record in Canada, explained the country’s quest to ISO Focus November 2006 43 ISO 29th General Assembly Open session transform its healthcare system, and how the key to its progress to date has been a strong focus on interoperability, through architecture and standards. He went on to explain Infoway’s approach to standards development based on collaboration with input and consensus from key stakeholders. To help achieve broader success, standards development organizations, both nationally and internationally, should cooperate and coordinate with one another more effectively by extending their outreach to engage the vendor and clinician communities in meaningful ways, said Mr. Alvarez. the texts, is replacing more coercive models, as governments try to rein in expenditure and are unable to keep pace with rapidly changing healthcare technology. He also went on to say that the likelihood of voluntary standards being successful in encouraging public policy goals depends on a range of factors – among them the risks to society of non-compliance, the ability of consumers to discern quality and the track record of the industry or sector in self regulating – and that evidence suggest formal standards have a major impact on success in the service sector. Mr. Rowlands concluded: “If ISO is to contribute standards to meet health policy goals, then the goals selected must be global, suited to regulatory solutions and independent of national variations in health systems; and ISO must work in partnership with the professional bureaucracies and other critical stakeholders.” It is time to transform the way we care for patients Dr. Thomas H. Clutton-Brock, Head of Department and Senior Lecturer in Anaesthesia and Intensive Care, University of Birmingham, United Kingdom, explained how ubiquitous connectors, clumsy alarm systems and little or no usable device communications leave many areas vulnerable to human error. Data generated by various devices are still laboriously collected by hand and recorded on paper records. “ It is time advances in information and other technologies are used to transform the way we care for patients,” noted Dr. Clutton-Brock. He furthermore underlined the need to involve clinicians and their education to the development of truly useful regulation and standards, indicating how both parties have a responsibility to improve communications. “ Effective standardization will make this knowledge much less device-specific and skills will be more transferable both within and between countries.” Medical devices – the European approach Mr. Norbert Anselmann, Head, Standardization Unit, Enterprise and Industry Directorate-General, European Commission, reviewed the European medical devices directives which have a very broad field of application. Turning to regulations, Mr. David Rowlands, General Manager, Health Informatics, National E-Health Transition Authority, Australia, explained that “light touch” regulation, which references and invokes standards rather than entrenching rules and norms in 44 ISO Focus November 2006 © ISO Standards as a tool for regulations They cover tens of thousands of medical devices ranging from pacemakers, hip joints, surgery robots, and endoscopes to hearing aids, wheel chairs and artificial legs. Mr. Anselmann highlighted the advantages of using voluntary standards in establishing compliance with European legislation. The legislation, he said, is limited to the essential requirements ensuring the protection of health and safety, whilst it falls to harmonized standards to provide the technical expression of the legal requirements, such standards keep their voluntary nature. For Mr. Anselmann, standards provide solutions in accordance with the state-of-the-art and can be easily adapted to technological evolution. Reliance on International Standards, he concluded, assures easier market access at a global level. Healthcare at home Addressing healthcare at home, Dr. Toru Watsuji, Manager, Corporate R&D Group, Business Development Department, Sharp Corporation, Japan, highlighted the shift by the Japanese government from strengthening its medical facilities to improving the level of health and preventive medicine in order to reduce the cost of medical examinations and the tax burden on the people. There is a strong demand for developing systems which can support the quality of life by monitoring the daily health condition of the elderly, he said, citing the example of the Japanese project under development. This infrastructure, consisting of advanced instruments, non-invasively monitors the health condition of the patient, while a data analysis system evaluates the level of health condition via a standard communication network. This protocol, fielded in 100 homes (with almost 300 users), is now going through the process of standardization. The health sector is large and complex with many different application requirements. Harmonization During the discussions, speakers raised attention to the importance of harmonization – both within and between countries – and to the range of possible areas in which International Standards can be expected to contribute to healthcare. To this end, the General Assembly passed a resolution containing recommendations resulting from the open session. Among them are to liaise with regulators and policy makers in the health sector, such as the World Health Organization or the Global Harmonization Task Force, to collaborate with other standards development organizations in order to optimize resources and programmes, as well as to promote the use of ISO standards as a tool for the improvement of health services in developing countries. All presentations are available on the ISO Web site : www.iso.org Standards Council of Canada Executive Director Peter Clark pointed out that standards for cell phones have helped make global communications a reality. Similarly, standards for e-health and patient safety will allow healthcare providers to access required medical information through the use of unique patient identifiers. Speakers and moderators at the open session on Healthcare – global challenges and opportunities for International Standards. From left : Dr. Mamadou Sidibé, Dr. Thomas H. Clutton-Brock, Dr. Neil Yeates, Mr. Richard Alvarez, moderators Mrs. Elma Heidemann and Mr. Philip Hassen ; and Mr. Norbert Anselmann. The sessions were moderated by Mrs. Elma Heidemann, former Executive Director, Canadian Council for Health Services Accreditation and Mr. Philip Hassen, Chief Executive Officer, Canadian Patient Safety Institute. Inserts, from left : Dr. Timothy Evans, Dr. Toru Watsuji and Mr. David Rowlands. ISO Focus November 2006 45 Developments and Initiatives Requirements for auditing and certification of supply chain security management systems • defines the rules applicable for the audit and certification of supply chain security management systems conforming to the ISO/PAS 28000 requirements (or similar requirements). by Elizabeth Gasiorowski-Denis, Journalist, Editor of ISO Focus, ISO Central Secretariat T • provides harmonized guidance for the accreditation (official approval) of certification bodies as competent to perform certification to ISO/PAS 28000 (or to similar requirements) ; 46 ISO Focus November 2006 In addition, by providing customers with information about the certification process, it may increase their confidence in the supplier, the certificate and the certification body – with benefits to supply chains and international trade. ISO/PAS 28003: 2006, Security management systems for the supply chain – Requirements for bodies providing audit and certification of supply chain security management systems, is available from ISO national member institutes and from the ISO Central Secretariat (sales@iso.org). It was prepared by ISO technical committee ISO/TC 8, Ships and marine technology, in collaboration with the ISO Committee on conformity assessment (ISO/CASCO). © ISO he latest in ISO’s series of documents for supply chain security management systems provides the requirements for ensuring that the bodies which carry out certification of these systems perform their work competently and reliably. The aim is to give confidence to private sector and governmental customers who require suppliers like air, sea, road and rail transporters to implement security management systems and to have them independently audited and certified. The new ISO publicly available specification ISO/PAS 28003:2006, Security management systems for the supply chain– Requirements for bodies providing audit and certification of supply chain security management systems, is a companion document to ISO/PAS 28000:2005, Specification for security management systems for the supply chain. Certification of conformity to ISO/PAS 28000:2005 is not a requirement of the document. However, organizations may choose certification, or it may be required by their private or public customers, because certification provides independent verification that the supply chain security management system of the organization conforms to specified requirements, is capable of consistently achieving its stated policy and objectives and is implemented effectively. ISO/PAS 28003:2006, which contains both principles and requirements ISO management system standards deliver results for operators large and small in public and private sectors by Roger Frost, Press and Communication Manager, ISO Central Secretariat T he global relevance of ISO’s management system standards and their capacity to benefit the very largest and the very smallest organizations in both public and private sectors are underlined by the recent achievements of three highly contrasted users : the world’s principal aviation safety regulator, an operator of 51 marine terminals on five continents, and a small business employing 20 people. The Aviation Safety organization of the USA’s Federal Aviation Authority (FAA) on 16 October 2006 achieved certification to ISO 9001:2000 of a single quality management system covering a total of 6 242 employees at its headquarters in Washington DC, nine regional offices and 125 field offices in the United States, Belgium, China, Germany, Singapore and the United Kingdom. “Achieving certification to ISO 9001:2000 means that we now hold our government’s aviation safety business to the same high standards as those we regulate,” said FAA Associate Administrator for Aviation Safety, Nicholas A. Sabatini. “As a global leader in aviation safety, we’re operating more like a business to ensure that each FAA office around the world provides the same level of service and products to our customers.” With a budget of USD 948 million, the Aviation Safety organization oversees a diverse and complex range of business worldwide, including the safety certificates of 6 110 air operators, 733 000 active pilots, 1 600 approved manufacturers, 91 000 thousand flight instructors, 11 000 “ designees ” (industry experts), and 320 000 aircraft. “ That’s a primary customer base about as big as they come,” commented Mr. Sabatini. Anil Wats Muru Rajah, CEO of Bramfood, which manufactures seafood and vegetable products, declared : “ ISO 22000:2005 will definitely help the entire food chain from ‘ farm to fork ’ and avoid unnecessary debate over different standards and different systems of third-party certification in different countries. “As the supply chains are diversifying and becoming international in scope, everyone in the food chain should follow this standard if they want to meet the ever-increasing demand for food safety. “ Small and medium-sized enterprises should definitely look into ISO 22000:2005 in order to enhance their food safety management systems, increase their product acceptability, grow their businesses and give tough competition to the bigger companies.” Muru Rajah © ISO Nicholas A. Sabatini Anil Wats, DP World Executive Vice President and Chief Operating Officer, had this comment : “As a leading marine terminal operator with the widest global network, it is important for us to attain the ISO/PAS 28000:2005 standard to reflect our commitment to providing quality services to our customers, as well as helping secure the international supply chain. Moving from aviation to the maritime sector, DP World is the first global marine terminal operator to have achieved certification, in September 2006, to ISO/PAS 28000:2005, Specification for security management systems for the supply chain. The certification covers both corporate headquarters in Dubai, the United Arab Emirates, and the DP World-managed Djibouti Container Terminal. DP World, which is wholly owned by the Government of Dubai, aims to roll out ISO/PAS 28000 throughout its global network, spanning 51 terminals in 24 countries on five continents and employing around 34 000 people. “ In a changing legislative and regulatory environment, ISO/PAS 28000 provides the benefit of consistent security standards that are internationally recognized.” In complete contrast in terms of size, Bramfood Manufacturers and Distributors, a Canadian small business employing 20 people, is believed to have become, on 25 September 2006, the first North American company to be certified to ISO 22000:2005, Food safety management systems – Requirements for any organization in the food chain. Commenting on the achievements of the three organizations, ISO Secretary-General Alan Bryden said : “ Ensuring the global relevance of ISO standards is one of our strategic objectives and, in addition, the World Standards Day 2006 message on 14 October emphasized that international standards need to provide benefits for small businesses as they do for global enterprises, governments and society at large. As these recent examples show, ISO is achieving its strategic goal, as well as delivering on its promises to stakeholders.” ISO Focus November 2006 47 New on The next chart-topping CD – The IT Security Standards Collection by Elizabeth Gasiorowski-Denis, Journalist, Editor of ISO Focus, ISO Central Secretariat T he principal ISO and IEC standards for information technology (IT) security are now available for the first time as a collection on a single CD-ROM. It provides users with a onestop access to the most important IT security standards – from evaluating, and implementing to maintaining and managing information security in any organization producing and using information in any form. The much-awaited CD-ROM is the result of a successful collaboration between IEC (International Electrotechnical Commission) and ISO. Increasingly, organizations and their information systems and networks are faced with a variety of security threats from a number of sources, including computer-assisted fraud, espionage, sabotage, vandalism, fire or flood. Sources of damage, such as computer viruses, computer hacking and denial of service attacks, have become more common, more ambitious and increasingly sophisticated. “ There is no doubt that the protection of our information in systems and over networks is a critical business issue that needs immediate and ongoing attention,” says Ted Humphreys, Convenor of working group WG 1, Requirements, services and guidelines, one of three WGs within ISO/IEC JTC 1/SC 27. “ Information has become one of the critical commodities in today’s fast moving e-biz world.” This collection of ISO/IEC standards on CD-ROM contains the full text and illustrations of the most important ISO/IEC standards in IT security to 48 ISO Focus November 2006 the shelf provide the user with a complete practical reference. It will help and guide management at all levels, and technical authorities, to what the issues are, how they can assess the levels of risk they face, and what they can do to manage the risks to minimize any potential damage or loss to their business information and system resources. The CD-ROM is the first in a new product family underway called the “ JTC 1 Collection ”, that will feature collections of IT standards for the other sectors addressed by ISO and IEC Joint technical committee JTC 1, Information technology. The JTC 1 Collection – IT Security CD-ROM is available from ISO national member institutes and ISO Central Secretariat (sales@iso.org). New handbook on piston rings and pins T oday, piston rings and pins have to perform roles and functions that are more and more demanding. They have increasingly sophisticated applications and capabilities. Quality has become a key factor and International Standards are there to see that quality is applied. The newly published ISO Standards Handbook for Piston Rings and Pins gathers together into one convenient volume 17 International Standards, and one Draft International Standard – based on the collective expertise of industry specialists worldwide. Piston rings are critical to the performance and durability of the internal combustion engine. As engine output and thermal load increase, and emissions regulations become more strin- gent, demand for stable sealing, longer lifetimes, low oil consumption and minimum blow-by values becomes greater. To meet this demand, ongoing worldwide development efforts have been undertaken to improve base materials, coatings and design features. “ In order to better answer the industry’s needs, the ISO Handbook gives the user as complete a collection as possible of all the information required about the key standards in a convenient, easyto-reference form,” says Johannes Esser, Chair of ISO technical committee ISO/ TC 22, Road vehicles, working group WG 1, Piston Rings, and Director Engineering, Rings & Liners Global, Federal Mogul Corporation. “ It is an indispensable tool for those working in the internal combustion engine industry.” The Handbook covers the whole spectrum of subjects for piston rings and pins – from definitions, general requirements, dimensions and design. It contains the full text and illustrations of the most important ISO standards in the field concerned, to help users increase their knowledge of the state-of-the-art technology available. As an added bonus, the Handbook is available as a combined paper and CD-ROM, giving good value for money. The CD-ROM includes the same information as the paper version in retrievable electronic form through easy-to-use search functions. The ISO Standards Handbook for Piston Rings and Pins (English only) costs 114 Swiss francs and is available from ISO national member institutes and ISO Central Secretariat (sales@iso.org). The standards in the Handbook are the work of ISO technical committee ISO/ TC 22, Road vehicles. Coming up Developments and Initiatives Consumer participation in standardization © ISO The ISO Committee on consumer policy (COPOLCO) and the ISO Committee on developing country matters (DEVCO) jointly organized a training seminar in Gaborone, Botswana, to enhance consumer participation in standards development. Main Focus Fuelling the future At a time when the projected availability of oil reserves can be measured in decades, and with the vulnerability to any potential external disruption in its supplies, the international community is exploring alternative energy options. Furthermore, given environmental concerns and related international commitments (such as the Kyoto Protocol), encouraging energy conservation among consumers is often advocated as a cheaper or more environmentally sensitive alternative to increased energy production. To this end, the joint December 2006/ January 2007 issue of ISO Focus explores areas of alternatives likely to provide practical solutions and identifies opportunities for standardization. The issue will look at hydrogen, wind, and solar energy, including the viability of biofuels as potential substitutes for at least a part of the world’s dwindling petrol supplies. It will weigh up arguments for and against different energy sources, assess their effect on the environment and consider viable options. Buildings consume considerable resources in all economies, both to build and to operate and use, which lead to global warming and an upset of the fragile balance in nature. The coming issue examines this complex and vast industry and how important it is to incorporate sustainable building principles from the initial planning and designing stages that will last well beyond the end of the process. It will also look at the design of energy-efficient buildings, which minimize their impact on the external environment whilst providing safe and comfortable indoor environments. Participants in the COPOLCO/DEVCO training workshop in Gaborone, Botswana. To find out more, read the highlights of the workshop, which aimed to help national standards bodies and consumer associations to work together more effectively. The workshop also The issue will also include a portfolio raised conof articles highlighting the progress sumer repreand usefulsentatives’ ness of ISO awareness of r, e Focus read standards for the value of Dear ISO ill be w t fuel consumpia r ta standards re entral Sec va , e n e tion, refrigG in and specific The ISO C g ew buildin n a , to erating sysrs g a e ways to in y v mo first time in e th r tems, oil and r fo e , d become g n n u enabli be reunited to gas burners, ff a st m o r e te the comple sfer of the n a tr gas turbines and e th involved to ue of s e one roof. D su engines. 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