City of St. Cloud
2014 End of Year Report
The purpose of this report is to
ensure that residents have a detailed
account of City of St. Cloud’s
occurrences within the 2014
calendar year. This report includes
the municipality’s top
accomplishments, activities,
projects, and statistics, and it
features a peek into 2015.
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City Manager’s Letter to Residents
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Organizational Chart & Mission Statement . . . . . . . . . . . . . . . . .
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City Council
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City Manager’s Office
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Assistant City Manager’s Office
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Finance Department
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Growth Management Services
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Human Resources Department
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Information Technology Department
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Parks and Recreation Department
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St. Cloud Fire Rescue
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St. Cloud Police Department
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City Hall Directory
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City of St. Cloud Phone Directory
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2014 In Pictures
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Dear St. Cloud Residents:
The year 2014 offered us all several challenges, but
many rewards as well. We are very lucky to have a
dedicated City Council and City Staff who efficiently
respond to the needs of our citizens to ensure that our
quality of life remains high in St. Cloud.
We began the year with a goal to have the City’s
17th Street Building occupied, but with an occupant who
would provide a valuable service to the community. That
goal was met as we renovated the building and a new
Technical Education Center Osceola (TECO) and Adult
Learning Center Osceola (ALCO) St. Cloud Campus
opened in September after several months of planning and
renovations. We purchased property on Nolte Road for a
future fire station and property on Canoe Creek Road for a
future police department. We also began the Downtown
Asphalt Removal Project in February. Another task we
focused on early in the year was conducting business
inspections of all existing businesses in the downtown
area ensure code compliance. We also raised a portion of
Budinger Avenue’s speed limit (between Nolte Road and
17th Street) from 25 mph to 30 mph in February after the
completion of a speed study. In addition, I appointed an
Assistant City Manager after a seven-year vacancy.
Our independent auditors Purvis Gray & Company,
LLP, presented the City of St. Cloud’s financial report to
City Council in March and we take pride in achieving the
highest standards in government accounting and financial
reporting over the years. Two Council Members, the
City’s lobbyist, the Assistant City Manager, and I
attended the 2014 Legislative Session in March.
In April, we joined the local efforts in combating
homelessness. In May, we welcomed a new Economic
Development and Community Redevelopment Agency
(CRA) Coordinator to promote the standard of living and
economic health of the city of St. Cloud and to assist
prospective businesses moving into the city. We also
modified the requirements for starting, stopping, and
moving utility services to curb “squatting” practices and
help maintain the city’s quality of life.
Nine emergency medical technician/firefighter
personnel were sworn-in to service in June after
completing several weeks of training. These nine first
responders were hired after City Council amended our
staffing table and accepted a Staffing for Adequate Fire
and Emergency Response (SAFER) grant award.
The Fiscal Year 2014/2015 Budget process was
www.stcloud.org
completed and a
balanced budget was
presented during a
Council Workshop in
July. Toward the end of
July, we reopened
O.P. Johnson Park after
adding new ZipKrooz™
playground equipment
and replacing the old
pavilion with a Poligon®
pavilion design.
In August, we renovated the City’s Emergency
Operations Center and began a restoration project at
Godwin Park.
The St. Cloud Utilities (SCU) free e-check online
services began in September and our City Council
adopted an ad valorem tax final millage rate established at
5.1128 mills and approved the Fiscal Year 2014/2015
Budget. Also in September, we welcomed a new Building
Department Director/Building Official.
In October, we incorporated four updated city maps for
our residents to view online and hosted the most-awaited
PegHorn Nature Park Trail of Terror. Two City Council
seats were up for election in November. Council Member
Shroyer ran unopposed for Seat 5 and Council Member
Askew was elected Dec. 2 for Seat 4. Both will serve
four-year terms. We also hosted the always-patriotic
Veterans Day Parade in November. We closed out the
year with our annual Christmas Tree Lighting Ceremony
at City Hall and enjoyed the Chamber’s Christmas Parade.
We also received the great news that St. Cloud Fire
Rescue Chief William Sturgeon was awarded the Center
for Public Safety Excellence, Inc.’s Commission on
Professional Credentialing (CPC) Chief Fire Officer
(CFO) designation. He is now part of an elite group of
less than 1000 fire personnel worldwide.
As we look forward to 2015, we shall continue our
focus on public safety, open government efforts, growth
management, economic development, and budgeting for
capital improvement projects.
Respectfully,
Tom Hurt
City Manager
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As of December 31, 2014
Mission Statement
The City of St. Cloud, through its elected officials and
staff, pledge to make the citizens of St. Cloud our first
priority. We will provide a safe and healthy
environment, manage our resources, and plan for the
future. We are dedicated to honest and open
government, professional and cost-effective
management, and responsive and courteous service.
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St. Cloud City Council
Mayor Rebecca Borders (Seat 1)
Mayor Borders was elected as St. Cloud’s mayor November 2, 2010, and re-elected
November 6, 2012. Her full-time employment is as Security Supervisor with Kaman
Corporation. She has been a St. Cloud resident since 1970 and is a St. Cloud High School
graduate.
Seat 1 Election: November 2016
Deputy Mayor Jeff Rinehart (Seat 2)
Council Member Rinehart was elected as a council member November 6, 2012. He is
self-employed and has been a St. Cloud resident since 2000. He was selected to serve as
deputy December 11, 2014.
Seat 2 Election: November 2016
Council Member Russell Holmes (Seat 3)
Council Member Holmes was elected as a council member November 2, 2010, and
re-elected December 4, 2012. His full-time employment is as Director of Technology
Services with The School District of Osceola County. He has been a St. Cloud resident
since 1979.
Seat 3 Election: November 2016
Council Member Dave Askew (Seat 4)
Council Member Askew was elected as a council member December 2, 2014. He is
self-employed and has been a St. Cloud resident since 2005.
Seat 4 election: November 2018
Council Member Donny Shroyer (Seat 5)
Council Member Shroyer was elected as a council member November 8, 2011, and
re-elected November 4, 2014. His full-time employment is as K-8 Physical Education
Teacher and Athletics Coach with The School District of Osceola County. He has been a
St. Cloud resident since 2004.
Seat 5 Election: November 2018
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The City Manager is appointed by the St. Cloud
City Council and is the chief administrative officer of the
City of St. Cloud. Responsible to the City Council for all
affairs of the city placed in my charge by or under the
City’s Charter, I continued to lead directors and staff,
respond to the needs of the City, and address
citizen concerns.
In 2014, we provided additional St. Cloud Utilities payment
options to customers by implementing bill pay by check via
telephone and later the free e-check online services.
We were proud to inform St. Cloud residents and visitors
that all St. Cloud Fire Rescue fire suppression units became
advanced life support-equipped, which means that a
paramedic is present on every fire truck, along with a
paramedic on every ALS transport unit (ambulance). The
ALS-equipped fire engines are Tower 31, Engine 32, and
Engine 33. The City’s staffing table was revised in 2014 by
adding nine emergency medical technician/firefighter
positions. These were funded by a U.S. Department of
Homeland Security Federal Emergency Management
Agency Staffing for Adequate Fire and
Emergency Response grant.
City of St. Cloud participated in the Osceola County Economic
Development Summit April 30 at Osceola Heritage Park’s Silver
Spurs Arena. St. Cloud City Manager Tom Hurt formed part of
the local panel to provide an update on the municipality’s
economic development efforts, which included transportation.
“It is an important part of job-creation efforts, has a great
impact on the local economy, and allows for improvements in a
community’s quality of life,” he said. He also talked about the
City of St. Cloud’s partnership with Osceola County – Joint
Planning Agreement – that will assist in smart growth. This
includes the expansion of the Community Redevelopment
Agency District, which includes a medical arts district, public art
to improve on St. Cloud’s downtown area, way-finding signs,
and a rewriting of the municipality’s Comprehensive Plan and
Land Development Code.
We had our 2014 General Election and Run-Off Election,
celebrated the 3rd anniversary of our curbside single-stream
recycling program, attended the Impact Homelessness
Osceola Planning Retreat; took part in the Osceola County
Economic Development Summit, we modified the
requirements for starting, stopping, and moving utility
services to help decrease the number of illegal tenants
moving into vacant properties within city limits; participated
in The World’s Largest Swimming Lesson™, and joined
forces with Osceola County in the prescription
discount card program
We provided scholarships to 13 local students during the
Education Foundation-Osceola County’s Annual Education
Foundation Scholarship Awards ceremony and, for the sixth
consecutive year, City of St. Cloud employees and the local
community helped to ensure that Osceola County teachers
and students had basic school supplies to start a successful
new school year with a
City of St. Cloud School Supply Drive.
Deputy Mayor Donald Shroyer presented a proclamation
and certificates to the St. Cloud Little League All Stars team
and coaches Aug. 14 to recognize their 2014 Florida State
Championship title achievement and their positive
representation of St. Cloud throughout the state and the
southeast region. The City Manager’s Office coordinated the
presentation.
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In 2014, we welcomed Jason Miller as St. Cloud
Fire Rescue Deputy Fire Chief, Maria Urbino as Economic
Development and Community Redevelopment Agency
Coordinator, and David Young as City of St. Cloud Building
Department Director and Building Official.
City of St. Cloud Human Resources Department and
Purchasing Division offices were relocated within City Hall.
The Human Resources office is now located in Building B,
third level, and the Purchasing Division is now located in
Building A, second level. The Planning & Zoning
Department’s office hours changed from 7 a.m.-4 p.m. to
7:30 a.m.-4:30 p.m. These changes were made in 2014
to better serve our public’s needs.
St. Cloud City Council approved funding for the
City of St. Cloud Fiscal Year 2014/2015 Community
Agency Grants (CAGs). After a review of the numerous
requests received from local agencies, 28 CAGs were
approved, totaling more than $140,000.
Toward the end of 2014, we hosted Student Government
Day, PegHorn Nature Park Trail of Terror, Veterans Day
Parade, Annual Community Thanksgiving Celebration, and
Annual Tree-Lighting Ceremony.
Coming up in 2015, we hope to expedite commercial growth
and create some incentives, pursue additional funding
sources, budget for capital improvement projects, and work
hard on the City of St. Cloud Fiscal Year 2015/2016 budget
preparation. Most importantly, we will continue our mission
to provide a safe and healthy environment
within our community.
In August, Deputy Mayor Donald Shroyer presented a proclamation
declaring Sept. 5 as Local Works Day to recognize the everyday
efforts of municipal employees in serving their community.
Municipal employees’ valuable contributions were acknowledged
and citizens were asked to show their continued support to the
public servants who continually provide for a healthy and safe
community and an extraordinary quality of life in St. Cloud.
City of St. Cloud sponsored a Student Government Day Oct. 21 at
City Hall in observance of Florida City Government Week. Nineteen
St. Cloud High School seniors experienced first-hand the vital role
played by city government in citizens’ lives and participated in a
mock city-council meeting.
As the year ended, City of
St. Cloud reminded its citizens
that the State of Florida’s
Move Over Law (Florida Statutes
316.126) includes sanitation and
utility service vehicles. Under this
law, motorists must slow down
to 20 miles per hour lower than
the posted speed limit when
emergency first responders, law
enforcement, sanitation, or
utility service vehicles are on the
side of a road or parked along
the roadway.
City Manager’s Office
(407) 957-7301
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Top Accomplishments
for Calendar Year 2014:
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2014 General Election – Nov. 4, 2014 for
St. Cloud City Council Member Seat #4
and St. Cloud City Council Member
Seat #5
2014 Run-off Election – Dec. 2, 2014 for
St. Cloud City Council Member Seat #4
Completed installation, in coordination
with Information Technology Department
and Building Department staffs, of a large
blueprint scanner that scans into the
Laserfiche Optical Scanning Software and
makes public records more accessible
Worked with Human Resources through
CareerSource Central Florida’s intern
program to provide an ongoing, full-time
paid intern (at three-month intervals) for
the City Clerk’s Office at no cost to the
City for a savings of $23,000 per year
City of St. Cloud’s City Clerk participated in Student Government Day
Oct. 21 at City Hall in observance of Florida City Government Week.
The City Clerk Office’s staff is proud to report that the community benefited from its actions by its continuing
efforts to store records electronically. Money is saved by not having extra storage space for paper files, as well
as allowing access to the records electronically for public research. Public records may be accessed by the public
at the records viewing station, or kiosk, at City Hall, Building A, 1st level.
Upcoming Projects for 2015:

Coordinate contract and qualifying period with Osceola County
Supervisor of Elections’ staff for the 2016 General Election and possible
2016 Run-Off Election (St. Cloud Mayor [Seat 1], St. Cloud City
Council Member Seat #2, and St. Cloud City Council Member Seat #3)

Inventory and scan Water, Sewer, and Engineering records to make those
public records more accessible

Implement the Ordinance Bank module on the City’s electronic codified
version of the City Code/Land Development Code

Establish a web link on the City’s website for public records research
City Clerk’s Office
(407) 957-7320
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THE PUBLIC INFORMATION OFFICER’S PRIMARY
MISSION IS TO CREATE PUBLIC AWARENESS
OF THE MUNICIPALITY’S PROGRAMS AND SERVICES.
In 2014, the Public Information Officer (PIO) distributed
123 press releases; completed 1120 media, internal, and
external responses to inquiries; designed and coordinated
publication of 15 display ads; and produced the 2013 End
of Year Report and 12 Datelines — all in an effort to help
keep the public informed.
The PIO coordinated the 2nd Annual St. Cloud Arts in Public Places
(SCAPP) exhibition cycles for calendar year 2014. The program was
established by St. Cloud Mayor Rebecca Borders for artists, art
enthusiasts, and the public to learn about each other in a creative way.
The PIO worked with Community Vision to bring three groups - Leadership Osceola County,
Leadership Legends, and Youth Leadership - to visit the municipality and learn about the
programs and services it offers to the community.
Additionally, the PIO attended several meetings representing City of St. Cloud, including
Rethink Homelessness and Summer of Dreams; coordinated the City of St. Cloud SchoolSupply Drive, conducted City Hall tours, and helped promote city elections’ qualifying
periods/precinct locations and City holiday schedules.
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The PIO coordinated the
City of St. Cloud’s participation
in Discover Osceola 2014 at
Osceola Heritage Park, an
event that provides info about
what is available to Osceola
County residents!
A Student Government
Day coordinated by the
PIO at City Hall hosted
19 St. Cloud High
School
seniors
who
learned
about
and
experienced first-hand
the vital role local
government plays in
citizens’ lives.
City of St. Cloud and St. Cloud
Chamber of Commerce joined to
offer a new monthly TV Show:
Good Morning St. Cloud. The
PIO and Media Services
coordinate and produce the
show that covers several topics
of interest to the community.
A Science, Technology, Engineering, Math (STEM)
Exploration Program presentation by a City Engineer at
Valencia College-Osceola Campus was coordinated by
the PIO to help inform youngsters about STEM
opportunities.
In 2015, the PIO will continue
providing support to City staff in
communicating the municipality's
programs and services to the public.
Public Information Office
(407) 957-7303
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The Assistant City Manager was appointed in February 2014 and began
leading the Grants Division and the Purchasing Division, and continued
leading the Public Services Department. Support was given to the City
Manager as well as to all City Departments. Focus was given to the
implementation of a City Financial Sustainability Analysis, the organization of
the Grants Division, and support to the new St. Cloud Utilities Billing and
Customer Service Center.
Massachusetts Avenue (10th Street to 12th Street),
and 11th Street (Pennsylvania Avenue to
Massachusetts Avenue).
4. Transfer Station Administration Building –
This project included the demolition of an existing
trailer and construction of a new administrative
building at the Transfer Station.
Top accomplishments for 2014 5. Lift Station #84 – The construction of the first
wet well of the master lift station for developments
along the Narcoossee Road and Nova Road corridors
Major Facilities and Projects:
was completed. This lift station was the final piece
1. St. Cloud Utilities
St. Cloud Utilities needed to activate the East Side Force Main, which is
Billing and Customer
vital to providing the sewage capacity to the City’s
Service Conversion – Staff
Northeastern service area.
continues ongoing support
During 2014, the Public Services Department
continued to build upon and improve efficiency. A
priority of Public Services in the coming year is to
continue this forward momentum and build upon the
Department successes noted below.
services with Advanced
Utilities for the CIS Infinity
and CIS Infinity-Link
implementation to fine tune
software functions, reporting
and customer options. Administration was able to
implement an E-Check option on the utilities website
that allows customers to make an E-Check payment
without paying a convenience fee. With the new
E-Check configuration, City staff processes the check
themselves and this removes the need for a thirdparty vendor, thus saving the customer money.
Additionally, staff continues integration of Neptune
N’Sight software into CIS for meter reading.
2. AMI Towers and Meters – 11 Automated Meter
Reading Infrastructure (AMI) towers were installed in
strategic areas throughout the city to facilitate
automated meter reading transmissions from the AMI
meters being installed city wide.
3. Downtown Bricks – Removal of the asphalt
from the bricks and the repairs to the brick streets on
Pennsylvania Avenue (12th Street to 13th Street),
New York Avenue (10th Street to 13th Street),
General Initiatives and Citywide Support
Activities during 2014:
1. Provided ongoing engineering, project
management, and cost-estimating support to various
departments undertaking facility expansion and
rehabilitation projects.
2. Supported various citywide functions and special
events, including Spring Fling, 4th of July Celebration
at the Lakefront, Fall Frenzy, Pink Heals, Christmas
Tree Lighting Ceremony, and the Christmas Parade.
Public Services Department
booth at Discover Osceola 2014
PAGE 12
General Projects:
www.stcloud.org
in June 2015.
Continued the City’s Drop Savers Water Conservation 6. The Public Services Ops Challenge team won 1st
place at the state Florida Water Environment
Coloring Contest for the fourth year in coordination
Association (FWEA) conference and competed in
with Florida Section of the American Water Works
the national competition in Chicago in October.
Association (FSAWWA). The Drop Savers contest was
7.
The Lines Division was given iPads to be utilized
first promoted to students in kindergarten, 1st, 2nd,
in the field to open, update, review, and close
3rd, 4th, and 5th grades and was extended in 2014 to
Computerized Maintenance Management System
6th, 7th, and 8th graders in local schools. Winning
(CMMS) work orders.
students received awards and prizes at a City Council
meeting and had their pictures placed in the
Projects for the Next 12-24 Months:
Consumer Confidence Report.
 Continue exploring opportunities to provide
reclaim water irrigation capability to commercial
customers.
 Continue to standardize equipment, facilities, and
procedures to improve operations efficiency and
quality.
 Drop Savers Coloring Contest.
 Continue working with Woolpert with regards to
the Cityworks Implementation Plan and move
forward with the phased implementation tasks.
 Continue working with local utilities (St. Cloud,
Toho Water, Orange County, Polk County, and Reedy
Creek [STOPR]) regarding the City’s water-use permit
2014 Drop Savers Water Conservation
compliance.
Poster Contest winners
 Construction should begin on the relocation of the
US 192 utilities in conjunction with the widening of
Significant Achievements:
the road, 10th Street Sidewalk, and Kentucky Avenue
1. Installation of 11 AMI towers to facilitate
(13th Street-17th Street) Rehabilitation.
automated meter reading infrastructure and begin
 The final consent order projects that will be
installation of AMI meters.
completed are the Aquifer Storage and Recovery
2. Completed the construction of the Eastside Force (ASR) well, conversion of Lago Buendia irrigation to
Main, Turtle Creek Force Main, Lift Station #84,
reclaim water, and the Toho Water Authority Reclaim
Lift Station #6, Transfer Station Administration
Interconnect Project.
Building, Transfer Station Erosion Control Project,
 Continue working with the STOPR+2 utilities for
Lift Station #33, Florida-Ohio Sewer Rehab, 8th
Central Florida Water Initiative (CFWI) rule changes.
Street Drainage Improvements, and Florida Ohio
 Continue working with the Water Cooperative of
Bridge.
Central Florida participant governments regarding
3. Several consent order-related projects were
continued development of the Cypress Lake Alternate
completed in 2014: P2 project, PegHorn Nature
Water Source and necessary water transmission/
Park and Trail connection to reclaim irrigation,
distribution requirements.
Lakeshore Park connection to reclaim irrigation,
and the Michigan Estates irrigation converted to
2014
reclaim water.
City of
4. A Public Services employee was recognized as City
St.
Cloud
Employee of the Year: Matt Baker.
5. The Public Services Tap Team won the Ductile
Employee
Iron Tap contest for the fourth year in a row at the
of the
FSAWWA Fall Conference and has been asked to
Year
Public Services Lines Division
compete at the National AWWA competition
Lead Maintenance Worker Matt Baker
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Asphalt Removal Project
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Pollution Prevention Week in St. Cloud
Week of Sept. 14-20
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Public Services Department
(407) 957-7344
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profiles and W-9s
Top Accomplishments
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The Purchasing Division had three staff
members attain their
Certified Professional
Public Buyer (CPPB)
Certification. Candidates are required to
demonstrate their comprehensive
knowledge of public procurement with
the successful completion of a written
examination.

Monitored 10,426 purchasing card
(P-Card) transactions totaling more than
$3.3 million
Community Benefits
Continued to provide excellent
procurement services while adhering to
ethical behavior and appropriate laws to
maintain adequate support of the City’s
needs for materials and services by
meeting performance and delivery
requirements at the most
cost-effective price.
Staff attended the
2014 National
Institute of
Governmental
Purchasing (NIGP) Forum, the largest
Upcoming Goals/Projects
public procurement conference
providing specialized educational

Continue to increase the training of all
workshops for continuing education and
Purchasing Division employees
hosting more than 200 suppliers with
the latest products and services

Attain various applicable certifications
available to government agencies

Review and update the current
Staff completed implementation of the
Purchasing Policy
Certificate of Insurance software
solution, Ebix, to streamline the

Implement contract management
maintain compliance with the City’s
software
insurance requirements

Research cooperative purchasing
Managed 220 solicitations and
agreements to benefit the City
procurements for goods and services
provided to the City

Administered an average of 19 capital
projects/contracts per quarter

Prepared a total of 101 City Council
agenda items

Processed more than 560 vendor
Purchasing Division
(407) 957-7212
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Top Accomplishments:
 Obtained Staffing for Adequate Fire and
Emergency Response (SAFER) Grant Award,
which allowed for the hiring of nine new firefighters

Street Sidewalks: Maryland Avenue to Mississippi
Avenue $50,000
 Ted Broda Memorial Park GameTime®
Playground Grant $43,215.95
Completed Godwin Park renovations
 Held Community Development Block Grant
(CDBG) community meeting for St. Cloud citizens
in the Census Tract 435 Area
 Completed Safe Routes to School Design
(SRTS) Grant for design of Lakeview Elementary
School, Michigan Avenue Elementary School, and
St. Cloud Middle School sidewalks
Pending:
 JAG – Allocation for Latent Print Workstation
$20,576
 Florida Department of Health (FDOH)/Osceola
County allocation for the purchase of Emergency
Medical Services (EMS) equipment and training
$11,912
 Assistance to Firefighter Grant (AFG)
Operations & Safety application to fund a regional
Fitness and Wellness program $64,170
New awards:
Totaling $1,272,350
 SAFER Grant in the amount for $1,204,576.00
allowed for the hiring of eight new firefighters and
salary costs through August 2017
 2014 Bulletproof Vest Partnership (BVP)
Allocation to purchase 12 vests at 50%
reimbursement $7,398
 Justice Assistance Grant (JAG) – Allocation for
purchase of advanced surveillance equipment
$10,376
 South Florida Water Management District
(SFWMD) Southside Wastewater Treatment Facility
Aquifer Storage Recovery (ASR) System
 CDBG Consolidated Plan for 2015-2019 to
include:
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 Department of Housing and Urban
Development (HUD)–Osceola County CDBG 10th
10th Street and Kentucky Avenue
Intersection Stormwater Improvement
10th Street (New York Avenue to
Pennsylvania Avenue) Drainage
Improvements
Hopkins Park Drainage Improvements
Delaware Avenue Sidewalk Project
River Road – Crawford Avenue:

Sidewalk/Stormwater

Affordable Housing

Street Lights

Hopkins Park Public Use Facility
Improvements
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Completed:

CDBG – Godwin Park renovations $82,474

FDOT/LAP – Florida Department of
Transportation for SRTS Design $34,525

FDOH/EMS Ticket Sharing – Purchase of EMS
equipment $11,980 (video laryngoscope and
controlled access pharmaceutical dispenser)
 St. Cloud Fire Rescue’s additional staffing
provides expanded services and increased public
safety efforts
 Provide reclaim water for irrigation to residents
along the Hickory Tree corridor
 The Toilet Rebate Program will continue to
provide residents a means for ongoing savings on
water utilities with little or no out of pocket expense
In Progress:
 SFWMD Alternative Water Supply (AWS)
Grant for the Hickory Tree Reclaim Water Main
Extension $145,700
 CDBG – 8th Street Stormwater Improvements
$25,000
 DOJ-COPS Department of Justice Cops Hiring
Program – In the amount of $500,000, allowing for
the hiring of four new police officers at 65% salary
reimbursement over the course of three years
Upcoming Goals/Projects:
 Submit Assistance to Firefighters Grant (AFG)
when opened

 SAFER Grant in the amount for $1,204,576
allows for hiring of eight new firefighters and salary
costs through August 2017
 Submitted CDBG project proposal(s) to
Osceola County for inclusion in the five-year
County CBDG Comprehensive Plan
Submit “Love your Lake” Grant application
 Possible submission for the JAG for a localized
DNA Lab
 Applications are planned for local and
countywide JAG solicitations (St. Cloud Police Department)
Community Benefits:
 Four new police officers provide additional
focus on any areas of concern to the community
 Updated public safety equipment and
technology increase the safety and effectiveness of
emergency response to St. Cloud residents via the
police and fire departments
Grants Division
(407) 957-7352
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Finance/Accounting
Top Accomplishments:
• Finance received the Government Finance Officers Association’s prestigious
Certificate of Achievement for Excellence in Financial Reporting for the City’s
Comprehensive Annual Financial Report (CAFR) Program for Fiscal Year End
2013.
• The City’s independent auditors Purvis, Gray & co, LLP, for all material purposes
to date, completed their field work for Fiscal Year Ending 2014.
• Implementation of Government Accounting Standards Board (GASB) Statement
65 which reclassifies items previously reported as assets and liabilities into deferred outflows and inflows
of resources.
• Implementation of GASB Statement 67 (new reporting requirements for pensions) will be completed
with the publication of the CAFR for Fiscal Year Ending 2014.
• During calendar year 2014, the Finance Department reviewed and processed 39,338 accounts payable
(AP) transactions totaling more than $86 million. These AP transactions included checks,
wires, EFTs, and purchasing cards. In addition, more than 267,333 transactions were
processed from various applications such as Advance Utility Systems, Building, Cash Receipts,
Fleet, Occupational License, Purchasing, Planning, and GMBA.
• The Accounting Division of the Finance Department administers all payroll distribution transactions
for the approximately 632 employees of the City for 26 regular payroll periods and two special payroll
distributions that total $29.7 million, including benefits.
• The Finance Department administered the entire Community Agency Grant Process for City Council.
The Community Agency Grant process was moved from the Citizens Foundation back to City Council
per Council’s request. A total of $150,000 was budgeted to distribute among the city’s nonprofit
community agencies and allocated funds to 28 individual 501c agencies.
• Investments: Made 69 purchases, sales or redemptions of individual securities and numerous transfers
to and from Local Government Investment Pools. Additional cash flow of $756,970 was provided to all
City funds with the exception of pensions.
•Finance and Accounting assisted in the State of Florida Auditor General’s audit of City of St. Cloud in
the following areas: Auditor Selection, Debt Issuance, Tangible Personal Property, Travel Policy,
Minimum Fund Balance Policy and Financial Disclosure Forms. The results of the audit have not been
released as of December 31, 2014.
•Finance and Accounting reconciled all remaining accounting transactions dealing with the transfer of
the electric utility billing from OUC.
• Provided a balanced budget to City Council and complied with state-mandated HB-1.
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•Received verification from the Department of Revenue - St. Cloud complied with all aspects of Truth in
Millage (TRIM) requirements with no discrepancies. For two years, the Finance Department assisted the
Department of Revenue with an electronic pilot program and provided feedback. This is the third year for
implementation of the program statewide.
•Received verification from the Department of Revenue in compliance with reporting maximum millage
levy calculation final disclosure documents.
•Three amendments were made to the budget during 2014.
•The Continuing Disclosure reports related to the City’s publicly traded debt were submitted and have
been declared in compliance with the SEC rule: 15c2-12. Resolution 2014-083R was adopted by City
Council to authorize utilization of the unexpended funds for the Water Plant borrowing 2012A ($15M)
for the installation of the Automated Meter System. This was made possible due to the announcement
March 18, 2014 that Standard & Poor’s Ratings Services had raised its financial strength and
enhancement ratings for Municipal Assurance Corporation to “AA” from “AA-”.
• Maintained work flow and level of service with one staff position of Account Clerk vacant. Proper
alignment of duties allowed the department to maintain segregation of duties in accordance with Internal
Control Policies and to perform duties in a timely fashion.
• The Finance Director retired at the end of October after 25 years of service and Craig Charrette was
appointed as Interim Finance Director.
Community Benefits:
The experienced staff of the Finance/Accounting areas provides savings through their excellent service
and by maintaining a high level of service to the citizens, which gleaned the City a very good interest rate.
This gives long-term financial savings benefits. The accomplishments and transactions listed in this report
were completed along with the other daily tasks required by these divisions. The department maintains
the City’s good reputation in the industry. Both electronic and software tools are provided to a “lean”
staff, which assists them in being very efficient.
Upcoming Goals/Projects:
• Implementation of Government Accounting Standards Board (GASB) Statement 68 (new reporting
requirements for pensions) will be completed with the publication of the
Comprehensive Annual Financial Report (CAFR) for Fiscal Year 2015.
•Continue to pursue refinancing of the Stevens Plantation Dependent Special
District (DSD) debt to extend the repayment period.
• Continue evaluating “AUS” processes to enhance reporting and reconciling
interfaced balances.
• Begin Implementation of the Financial Module Integration Project. This will
be a 3-year minimum project and will require a new dedicated full-time Finance Department
employee in the department.
(407) 957-7311
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Conduct a Memorial Service honoring
former City employees and their
families
 Successfully provide the 5th Annual
Flu Shot Clinic, providing free flu shots
for employees at no cost to the City or
its employees
 Successfully negotiate a collective
bargaining agreement with
International Association of Fire
Fighters that will allow for the
continued standard of effective fire
rescue services while avoiding
increased costs to the City
 Coordinate the City’s participation in
the St. Cloud Cares program, in
City of St. Cloud Veterans’ Breakfast
cooperation with the Green Bag
Project to provide food supplies to
Accomplishments
local school-aged children in need
 Participated in the CareerSource
Conducted six Citywide blood
 Participate in the Community Career
Intern Program
drives
Expo at St. Cloud High School
 Participated in Identification Badge
Spearheaded the City’s United
 Implement quarterly meet and greet
Training
Way campaign
supervisor meetings
 Participated in Discover Osceola
Conducted formal Harassment

Coordinate Administrative
 Conducted our first-ever City
Awareness Training for all City
Professional Training
Employee Veterans’ Breakfast
employees
 Conduct a 2nd Annual Employee
 Conducted the Service Award
Conducted an employee Take Your
Veterans’ Breakfast
Luncheon
Child to Work Day program
 Focus on employee wellness and
 Continued and expanded the
Conducted a Memorial Service
continue to expand the Employee
Employee Wellness Program at no
honoring former City employees
Wellness Program at no cost to the
cost to the City or its employees
and their families
City or its employees, to include
that included programs such as:
Successfully negotiated with a local
programs such as:
 Health Fair
medical facility to provide the 4th
 Health Fair
 Lunch & Learn Seminars
Annual Flu Shot Clinic, providing
 Lunch & Learn Seminars
 National Walk at Lunch Day
free flu shots for employees at no
 Weight Watchers @ Work
 Ready…Set..Grow! (Pizza
cost to the City or its employees
Program
Garden Challenge)
Coordinated the City’s
 National Walk at Work Day
 Weight Watchers @ Work
participation in the St. Cloud Cares
 Fitness Boot Camp
Program
program, in cooperation with the
 Conduct an expanded Health and
 Fitness Boot Camp
Green Bag Project to provide food
Wellness Fair
supplies to local school-aged
 Expand the health initiatives
2015 Projects/Goals
children in need
provided through the use of the
 Conduct six Citywide blood drives
Participated in the Community
employee health-care center
 Spearhead the City’s United Way
Career Expo at St. Cloud High
 Awareness Training for all City
campaign
School
employees
 Conduct formal Diversity Training
Conducted Supervisor Training
for all City employees
Human Resources Department
Conducted a Citywide Salary
 Conduct an employee Take Your
(407) 957-8420
Survey
Child to Work Day program
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Top Accomplishments for Calendar Year 2014
I.T. Department:
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Fiber project to Lakefront Marina
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Relocation Landfill office data and voice
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Migration of application server to the virtualized environment
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Trend Micro and Malwarebytes applications installed system-wide
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Disaster Recovery contract reviewed and updated
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Completed installation of Konica copiers Citywide
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Password Manager all network users
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IBM System platform and core business applications upgraded
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VMWare virtualization environment upgraded to 5.5
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New redundant SAN storage appliance installed
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New disk-to-disk backup storage device installed at secondary
location for redundancy

Established network layer redundancy at 17th Street fiber
distribution location
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Established new circuit agreements with CenturyLink representing
a $67,000 savings over the next 3 years
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Deployed two factor advanced authorizations for St. Cloud Police
Department meeting FDLE requirements
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Numerous software upgrades to Microsoft server and third-party
vendor applications
GIS Division:
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New Solid Waste offices fiber line connection
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Create and maintain CAD and GIS maps for security system
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GASB34 Tool restructured to updated Enterprise Asset Database

Plan Manager project for Security System
Media Services:

Large Scale VHS to DVD conversion for SCPD Training, Public
Services Safety Training, St. Cloud Fire Rescue Training, Parks and
Recreation Training

Update website scrolling slideshow
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Installation of new audio system at swimming pool
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Production of the Good Morning St. Cloud TV show
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Finalize design and development of Lakefront audio system
Statistics

Information Technology completed 1,456 technical
work orders for daily operations

GIS completed 301 total maps and CAD projects
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Media Services produced 70 official City meetings

Media Services provided technical support for City
events. These included the S.W.A.P. program,
Citizens Foundation, Chinese New Year, St. Cloud
Fire Rescue Swearing-In Ceremony, St. Cloud Police
Department Torch Run, Employee Memorial Service,
Pizza Challenge, LEO Torch Run, Memorial Day
Ceremony, Robo Mud Run, July 4th Event, Summer
Camp Family Night, Medical Arts Workshop, Main
Street Workshop, SCFR Training Chamber Banquet,
Pink Heals, City’s Community Thanksgiving, City’s
Christmas Tree Lighting, Christmas Parade,
Wreathes Across America, Employee Luncheon,
Student Government Day, and Employee Service
Awards Luncheon.
Looking Forward:

Conversion of Avaya software to virtual network

Revision of long distance service

Design and implementation of a Civic Plus app

Expansion of Fiber Optic Network

Redundancy of Internet connectivity across two carriers,
implementing BGP
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Recording of Utility Customer Call Center

Expansion of SAN storage virtual environment

Migration of core business applications to a new system
platform
Information Technology Department
(407) 957-7331
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Recreation Division staff
implemented various programs and
events for a wide range of ages as
projected last year – Pickleball for
Adults started at the Civic Center in
March; a Showcase Event was held at
the Marina Building Banquet Hall in
May and it featured special-event
professionals; a free, weekly movie
for children 10 years and under was
offered at St. Cloud Community
Center during the summer; and two
levels of Lego® Specialty Camp for
children ages 7-12 in July was sold
out; Irish Step Dance returned in August; and a Yoga and Men’s Over 30
5-on-5 League started in December.
Some of the existing programs and
events showed a sizeable increase in
participation during the latter part of
the year, more specifically: the
Borrow Pit Pond Youth Fishing
Tournament in November (more than
50%); Home School Physical
Education over the quarter (more than
41%); and day & week camps in
October, November, and December
(more than 30%).
Summer camp filled quickly; teen
camp filling up in two weeks and
youth camp in four weeks.
Summer basketball league also sold
out quickly and committed, screened
head coaches who successfully
passed the background checks were
offered a 50% discount for their
children.
For the Recreation Division, 2015 is
estimated to bring even more new
programs and events for adults and
seniors with the addition of a
Recreation Specialist position added
for that purpose. Long-range planning
efforts will continue to locate
additional property on the city’s east
side for recreational facilities. Staff is
working on becoming designated as a
P l a yf u l C i t y U S A t h r o u g h
KaBOOM!™.
www.stcloud.org
Lego®
Aquatics Division staff is pleased to
report that the goals established at the
end of 2013 were accomplished – A
new decorative informational sign
was added at the Lakefront Splash
Pad in February; a new chair lift was
installed at the pool in February; a
new sound and public address
system, wireless chemical controllers,
and a permanent shade umbrella
structure were installed at the pool in
May; and a chlorine booster pump
was installed at the Lakefront splash
pad. Junction boxes were moved off
the pool deck due to safety concerns
and work continued on replacing
expansion sections on the pool deck
as needed. Staff hosted a swim meet
for ages 13 and up in August and
another for ages 12 and younger
swimmers in October and also hosted
a 3A District Diving competition in
October for the first time.
Swimming lessons continued with
high attendance and Water Safety
Instructor Class attendance doubled.
Pool memberships and punch pass
sales increased in 2014. American
Red Cross classes were held for the
public and for municipal employees.
Learn to Swim classes were also held
for elementary school students
throughout the year.
For Aquatics Division staff, 2015
goals include installing two
additional splash pad features at the
lakefront. At Chris Lyle Aquatic
Center, staff plans to relocate the
entrance and repave the parking lot to
meet Americans with Disabilities Act
of 1990 requirements.
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Beautification/Parks Division staff
begins each new year by offering the
“Don’t Curb It… S.W.A.P. It!”
program and celebrated its 10th year
in 2014. The St. Cloud Winning
Arbor Patrol (S.W.A.P.) team
recycled 504 Christmas trees for
containerized trees.
Staff is proud to report that several
projects were completed in 2014. In
January, the bridge connecting Ohio
lateral ditch to the Civic Center Ball
Field Complex was completed. A
Veteran’s Park Restoration Project
was also completed that included
installing concrete and fencing
around the park’s military equipment,
painting the band shell, replacing the
band shell restrooms’ roof, and
adding additional tree canopy. During
the second quarter of the year, five
basketball courts were resurfaced, the
Employee Health Clinic was
landscaped, and an additional 300
linear feet were added to the PegHorn
Boardwalk and Pavilion. Also, the
Arbor Day/Earth Dayz Celebration
was held at the lakefront and was a
platform for restoring the beach area.
During the third quarter of the year, a
ZipKrooz™ line was added, becoming the only one in Central Florida,
and the pavilion was replaced at O.P.
Johnson Park. The playground shade
cloth was replaced at Hopkins Park.
Godwin Park received a Community
Development Block Grant to replace
sidewalks and add paved parking. In
addition, a new playground, swings,
and surfacing were added. Aged, hard
-wired scoreboards were replaced
with wireless scoreboards on three of
the ball fields, numbered 1, 2 and 3,
in a joint effort with Osceola County
and St. Cloud Little League. Fence
guard and new foul poles were added
to all ball fields. A reflection garden
was installed in downtown St. Cloud
in partnership with St. Cloud Main
Street.
www.stcloud.org
New in 2014, the first-ever Central
Florida Air Potato Mega-Raid in
January and the first-ever National
Trails Day in June. Both were held at
PegHorn Park and Trail. The City’s
Naturalist implemented a nature class
as a part of the summer camp
program.
City of St. Cloud received its 11th
Tree City USA Award through the
National Arbor Day Foundation and
was recognized through the Florida
Clean Marina Program for having a
clean marina.
Beautification/Parks Division
staff’s future plans include new
playground equipment at Ted Broda
Memorial Park that will be partially
funded by a GameTime® grant; two
new wireless scoreboards on Field 5
and Field 6 will be added; Godwin
Park and O.P. Johnson Park will
receive new restrooms; new
playground equipment will be added
at Water Tower Park; the Lakefront
West End recreational master
planning will also begin in 2015.
Staff is also pleased to report that the
master plan and site construction of
St. Cloud’s first Paw Park
will begin in 2015!
Parks and Recreation
Department
(407) 957-7243
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Accomplishments:
Received a $1.3 million Staffing for Adequate Fire and
Emergency Response (SAFER) grant to hire nine
firefighters. SAFER grants were created to provide funding
directly to fire departments to help increase or maintain
their number of trained, “front line” firefighters available
in the community.
} Placed one of the nation’s first National Fire Protection
Association 1917 (Standard for Automotive Ambulances)
compliant rescue/ambulance in service, increasing patient
comfort and firefighter safety. This unit is also outfitted
with a “Mac lift” for loading bariatric patients into the unit,
therefore reducing the potential for firefighter back
injuries.
} Placed into service new, state-of-the-art battery-operated
and ergonomically designed “Jaws of Life” extrication tools.
} Acquired new self-contained breathing apparatus with
enhanced firefighter safety features.
} Implemented firefighter annual physicals to ensure
firefighter wellness and operational readiness.
} Developed a three-year comprehensive strategic plan
aligned with City goals and objectives.
} Improved the development, delivery, and evaluation of all
training within the department.
} Enhanced logistical processes and procedures.
} Completed several officer leadership programs to improve
organizational leadership.
} Purchased property on Friars Cove Road for future Fire
Station #34.
} Established a Ride-out-of-Grade training program for the
positions of battalion chief, lieutenant, and engineer.
} Established a probationary employee evaluation process.
}
Nine firefighters hired through a
SAFER Grant
SCFR Training
Goals:
} Construct Fire Station #33
} Place into service new Heavy Rescue engine
} Pursue an Insurance Services Office (ISO) Public
Protection Classification rating of “1”
} Review, revise, and update all procedures, policies, and
guidelines
} Deploy new Records Management System
} Jointly Implement a countywide incident command
system with Kissimmee Fire Department and Osceola
County Fire Rescue
SCFR firefighters extinguish a fire in a
“Not Protected by Sprinklers” booth
during a fire-sprinkler demo. A
“Fire-Sprinkler-Protected” booth was
quickly extinguished by a fire-sprinkler
system in less than one minute.
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Implement an automatic aid agreement with Osceola
County Fire Rescue
Champion the need for commercial and residential fire
sprinkler systems
Implement a Quality Assurance and Improvement
process
Complete upgrade of fire training burn building
Complete the construction of a four-story, state-certified
training tower
Continue to foster a cooperative environment
Apply for federal grant to purchase a new fire-safety
trailer, a blow-up fire safety house, and smoke alarms.
Live-burn training exercise
SCFR Statistics for Calendar Year 2014

Average Response Time: 5:28

Emergency Calls Answered for Service: 4802

Patients Transported: 3833
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Fire Inspections Completed: 1113

Training Courses Completed:
Advanced Fire Behavior
¨ Firefighter Survival
¨ Firefighting Tactics
¨ Officer Leadership Training
¨ Vehicle Extrication
¨ EMS Continuing Education Classes
¨ New Recruit Training
¨ Drivers Training
¨ Insurance Services Office Required Training
Public Education Events: 90 (reaching more
than 2500 citizens)
¨
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Smoke Alarms Provided to Citizens: 77
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Child Car-Seat Inspections: 49
Firefighter/Paramedic
Vince Lord
SCFR
2014 Officer of the Year
St. Cloud Fire Rescue
(407) 957-8480
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Patrol Services Division
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SCPD’s Computer Technicians
Gary Carlo and Emmanuel Anglade
City of St. Cloud
April Employees of the Month
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SCPD Administrative Secretary
Dawn Streeter
City of St. Cloud
June Employee of the Month
St. Cloud City Council at
Emergency Operations Center during a
two-hour executives/senior officials class
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St. Cloud City Hall
1300 9th St.
St. Cloud, FL 34769
Switchboard
(407) 957-7303
Monday-Friday
8 a.m.-5 p.m.
(except on designated holidays)