La Poste - A Limited Liability Company (SA) with capital of 3,800,000,000 euros - 356 000 000 RCS Paris Head Office: 44 BOULEVARD DE VAUGIRARD - 75757 PARIS CEDEX 15 - Phone: +33 (0)1 55 44 00 00 For any further information on France Domestic rates, Overseas and International products, please ask your sales contact. BUSINESS OFFER IT SHIPPING SOLUTIONS (SEI) Rates applicable as of 1st January 2016 from Metropolitan France www.laposte.fr/colissimo-entreprise France Parcels Colissimo Domicile and Pick-Up Home delivery : without signature or with addressee’s signature within 48hrs . (1) Delivery Options Colissimo Domicile without signature Weight up to (2) Colissimo Domicile with signature Colissimo Pick-Up(3) (cont.) Delivery Options Rates ex-VAT (€) 5,38 6,19 4,18 0,50 kg 6,07 7,00 4,87 0,75 kg 6,80 7,74 5,60 1,00 kg 7,37 8,30 6,17 2,00 kg 8,17 9,11 6,97 3,00 kg 8,97 9,91 7,77 4,00 kg 9,78 10,71 8,58 5,00 kg 10,58 11,52 9,38 6,00 kg 11,39 12,32 10,19 7,00 kg 12,19 13,13 10,99 8,00 kg 12,99 13,93 11,79 9,00 kg 13,80 14,73 12,60 10,00 kg 14,60 15,54 13,40 11,00 kg 15,41 16,34 14,21 12,00kg 16,21 17,15 15,01 13,00 kg 17,01 17,95 15,81 14,00 kg 17,82 18,75 16,62 15,00 kg 18,62 19,56 17,42 16,00 kg 19,43 20,36 18,23 17,00 kg 20,23 21,17 19,03 18,00 kg 21,03 21,97 19,83 Colissimo Domicile without signature Weight up to a post office, a Pickup point, a Pick-up Station locker 0,25 kg Colissimo Domicile Colissimo Pick-Up(3) with signature a post office, a Pickup point, a Pick-up Station locker Rates ex-VAT (€) 19,00 kg 21,84 22,77 20,64 20,00 kg 22,64 23,58 21,44 21,00 kg 23,45 24,38 22,25 22,00 kg 24,25 25,19 23,05 23,00 kg 25,05 25,99 23,85 24,00 kg 25,86 26,79 24,66 25,00 kg 26,66 27,60 25,46 26,00 kg 27,47 28,40 26,27 27,00 kg 28,27 29,21 27,07 28,00 kg 29,07 30,01 27,87 29,00 kg 29,88 30,81 28,68 30,00 kg 30,68 31,62 29,48 Colissimo Domicile without signature Colissimo Domicile with signature Colissimo Pick-Up at a post office, a Pick-up point or a Pick-up Station locker Optional insurance : Ad valorem insurance up to € 1,500 ex-VAT covering loss of or damage to the parcel Rate : € 0.90 ex-VAT per indivisible € 150 tranche Cash on Delivery : Shipment of parcels in return for payment on delivery, up to 1 500 € HT Rate : € 9 ex-VAT Options Recorded delivery : 3 levels of fixed price insurance : R1 (€ 31) R2 (€ 153€) R3 (€ 458) € 2.70 ex-VAT € 3.30 ex-VAT € 4.20 ex-VAT Applicable supplements: see pages 15 and 16 (1) Delivery directly in the mailbox if the dimensions of the parcel allow. (2) Indicative transit time in business days for shipments in Metropolitan France. (3) Rate above 20kg for post offices only. 3 For any additional information, ask for our General Terms & Conditions of sale. 4 France Parcels Colissimo Retour Return to mailbox(1) within 48hrs(2). Delivery Options Colissimo Retour to mailbox, to a post office or to a Pick-up location Colissimo Retour to mailbox, to a post office or to a Pick-up location Weight up to Rates ex-VAT (€) Weight up to Rates ex-VAT (€) 0,25 kg 5,38 17,00 kg 20,23 0,50 kg 6,07 18,00 kg 21,03 0,75 kg 6,80 19,00 kg 21,84 1,00 kg 7,37 20,00 kg 22,64 2,00 kg 8,17 21,00 kg 23,45 3,00 kg 8,97 22,00 kg 24,25 4,00 kg 9,78 23,00 kg 25,05 5,00 kg 10,58 24,00 kg 25,86 6,00 kg 11,39 25,00 kg 26,66 7,00 kg 12,19 26,00 kg 27,47 8,00 kg 12,99 27,00 kg 28,27 9,00 kg 13,80 28,00 kg 29,07 10,00 kg 14,60 29,00 kg 29,88 11,00 kg 15,41 30,00 kg 30,68 12,00kg 16,21 13,00 kg 17,01 14,00 kg 17,82 15,00 kg 18,62 16,00 kg 19,43 (1) If the sizes of the parcels allow this. (2) Indicative transit time in business days for returns in Metropolitan France. 5 (cont.) Delivery Options Rate above 20kg for post offices only. Options Colissimo Retour to mailbox, to a post office or to a Pick-up location Optional insurance : Ad valorem insurance up to € 1,500 ex-VAT covering loss of or damage to the parcel Rate : € 0.90 ex-VAT per indivisible € 150 tranche For any additional information, ask for our General Terms & Conditions of sale. 6 Overseas Parcels Colissimo Domicile Delivery without signature(1) or with signature. Indicative transit times(2) : D+5 to D+7 to OM1 area, excluding Mayotte and St Pierre and Miquelon D+7 to D+10 to OM2 area, excluding Mayotte and St Pierre and Miquelon Colissimo Domicile Delivery Options without signature OM1 Weight up to OM2 Colissimo Domicile with signature OM1 OM2 OM1 Area : Guadeloupe (including St Barthélémy and St Martin), Martinique, Réunion, French Guiana, Mayotte and St Pierre and Miquelon. OM2 Area : New Caledonia and its dependencies, French Polynesia, Wallis and Futuna, French Southern and Antarctic Territories. Rates ex-VAT (€) 0,50 kg 8,81 10,47 12,47 18,30 1,00 kg 13,36 16,25 15,42 22,64 2,00 kg 18,20 28,88 20,77 35,22 3,00 kg 23,05 41,51 26,15 47,81 4,00 kg 27,91 54,15 31,52 60,39 5,00 kg 32,76 66,78 36,88 72,97 6,00 kg 37,62 79,41 42,26 85,55 7,00 kg 42,47 92,05 47,63 98,13 8,00 kg 47,49 104,68 52,99 110,72 9,00 kg 53,16 117,31 58,36 123,30 10,00 kg 58,94 129,94 63,73 135,88 15,00 kg 80,63 193,87 88,45 199,81 20,00 kg 108,49 257,79 115,29 263,73 25,00 kg 137,06 321,72 142,15 327,66 30,00 kg 165,63 385,63 168,99 391,57 (1) Delivery directly in the mailbox if the dimensions of the parcel allow. (2) Transit time in business days. *Consultation free of charge except for connection and communication costs of the selected operator. 7 Areas Options Colissimo Domicile without signature Optional insurance : Ad valorem insurance up to € 1,500 ex-VAT covering loss of or damage to the parcel Rate : € 0.90 ex-VAT per indivisible € 150 tranche Tax and Duty Paid : Payment by the sender of the addressee’s customs duties if the parcel is subject to duty. Rate : € 10 ex-VAT Valid only for shipments to the OM1 Area (excluding St Pierre and Miquelon) Colissimo Domicile with signature Advice of receipt : For shipments not tracked up to delivery. Rate : € 1.30 ex-VAT Valid only for shipments to the OM2 Area (excluding New Caledonia , St Pierre and Miquelon and French Polynesia) Tracking of parcels on ColiView from your customer space www.laposte.fr/colissimo-entreprise* - From posting to delivery for shipments to Guadeloupe (including St Barthélémy and St Martin), Martinique, Réunion, French Guiana, Mayotte, New Caledonia and French Polynesia. - Up to the point of exit from Metropolitan France for shipments to destinations in Area 2 (except for New Caledonia and French Polynesia) and St Pierre and Miquelon. For any additional information, ask for our General Terms & Conditions of sale. 8 Overseas Parcels Colissimo Eco Posting (exclusively or otherwise for the Colissimo Eco Overseas service) may only be made directly and solely to a Parcel Platform (PFC) according to the conditions required for this kind of deposit (in particular, PFC docking bays are accessible only with a trailer truck)*. Delivery without signature(1) Indicative transit times(2) : D+11 to D+15 to OM1 area, excluding Mayotte and St Pierre and Miquelon D+13 to D+18 to OM2 area, excluding Mayotte and St Pierre and Miquelon (cont.) Delivery Options Colissimo Eco OM1 Weight up to Colissimo Eco Delivery Options OM1 Weight up to OM2 (3) Rates ex-VAT (€) 0,25 kg 7,41 9,50 0,50 kg 8,28 10,44 0,75 kg 9,17 15,26 1,00 kg 10,06 16,20 2,00 kg 13,62 28,79 3,00 kg 17,18 41,39 4,00 kg 20,74 51,74 5,00 kg 24,30 60,61 6,00 kg 27,86 69,49 7,00 kg 31,41 78,36 8,00 kg 34,97 87,23 9,00 kg 38,53 96,11 10,00 kg 42,09 104,98 (1) Delivery directly in the mailbox if the dimensions of the parcel allow. (2) Transit time in business days. (3) Colissimo Eco is not available to the French Southern and Antarctic Territories. *For details, the customer should get in touch with their sales contact. 9 OM2 (3) Rates ex-VAT (€) 11,00 kg 45,65 113,85 12,00 kg 49,21 122,72 13,00 kg 52,77 131,60 14,00 kg 56,33 140,47 15,00 kg 59,88 149,34 20,00 kg 77,68 193,71 25,00 kg 95,47 238,08 30,00 kg 113,27 282,44 Options Tax and Duty Paid : Payment by the sender of the addressee’s customs duties if the parcel is subject to duty. Rate : € 10 ex-VAT Valid only for shipments to the OM1 Area (excluding St Pierre and Miquelon) Colissimo Eco Applicable supplements: see pages 15 and 16 For any additional information, ask for our General Terms & Conditions of sale. 10 International Parcels Colissimo Domicile and Pick-Up Home delivery : without signature(1) or with addressee’s signature within 48hrs(2). Delivery to a pick-up location: a post office or a pick-up location. Indicative transit times(2) : D+2 to D+5 depending on the country (for the Spanish islands between D+4 and D+7) Colissimo Pick-Up at a post office or a pick-up location Delivery Options Service currently available for Belgium and for 5 more European countries in the course of 2016. Area 1* Weight up to Colissimo Domicile Colissimo Domicile without signature with signature Delivery Options Area 1* Weight up to 11 Area 1 Area 2** Specific territories of Spain Rates ex-VAT (€) 0,50 kg 7,50 8,00 9,19 11,78 1,00 kg 9,26 9,76 11,69 14,40 2,00 kg 9,96 10,46 13,08 15,84 3,00 kg 10,72 11,22 13,93 17,37 4,00 kg 11,47 11,97 14,68 19,44 5,00 kg 12,17 12,67 15,49 23,50 6,00 kg 12,88 13,38 16,24 26,60 7,00 kg 13,58 14,08 17,10 30,30 8,00 kg 14,28 14,78 17,85 34,80 9,00 kg 14,99 15,49 18,60 37,40 10,00 kg 15,69 16,19 19,36 40,60 15,00 kg 19,71 20,21 23,53 54,90 20,00 kg 23,73 24,23 27,60 64,40 25,00 kg 27,75 28,25 31,67 76,30 30,00 kg 31,77 32,27 35,74 88,50 (1) Delivery directly in the mailbox if the dimensions of the parcel allow. (2) Indicative time, in business days, depending on the destination. *Belgium only. **Excluding specific territories of Spain. ***Consultation free of charge except for connection and communication costs of the selected operator. Area 2** Specific territories of Spain Rates ex-VAT (€) 0,50 kg 7,50 8,69 11,28 1,00 kg 9,26 11,19 13,90 2,00 kg 9,96 12,58 15,34 3,00 kg 10,72 13,43 16,87 4,00 kg 11,47 14,18 18,94 5,00 kg 12,17 14,99 23,00 6,00 kg 12,88 15,74 26,10 7,00 kg 13,58 16,60 29,80 8,00 kg 14,28 17,35 34,30 9,00 kg 14,99 18,10 36,90 10,00 kg 15,69 18,86 40,10 15,00 kg 19,71 23,03 54,40 20,00 kg 23,73 27,10 63,90 The maximum allowed weight may vary depending on the country of destination. For more information, see www.colissimo.fr/ fiches-pays-colis*** Areas Areas 1 : Belgium, Luxembourg, Netherlands, Germany. Areas 2 : United Kingdom, Spain (excluding specific territories). Specific territories of Spain : Balearic Islands, Canary Islands, Ceuta, Melilla. For any additional information, ask for our General Terms & Conditions of sale. 12 International Parcels Colissimo Expert and Colissimo Retour Delivery with signature Indicative transit times : D+2 to D+9(1) Time commitment to 28 destinations(2) for the Colissimo Expert service. Return available in 14 countries, to one of the 55,000 posting points in Europe. Colissimo Expert & Colissimo Retour in post offices Delivery Options Area 1 Area 2 Weight up to Area 3 Area 4 Area 5 Area 6 In bold, countries eligible for the Colissimo Retour service Area 1 : Belgium, Germany, Luxembourg, Netherlands. Area 2 : United Kingdom, Ireland, Italy, Spain**, Portugal**, Switzerland, Austria Rates ex-VAT (€) Area 3 : Sweden, Denmark, Hungary, Poland, Czech Republic, Slovakia, Slovenia, Estonia, Latvia, Lithuania. 0,50 kg 10,00 11,19 11,24 13,78 21,01 24,41 1,00 kg 11,76 13,69 13,73 16,40 23,23 28,71 2,00 kg 12,46 15,08 15,23 17,84 31,86 39,43 3,00 kg 13,22 15,93 16,52 19,37 42,28 50,36 Area 5 : USA, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Vietnam, India, Russia, Israel. 4,00 kg 13,97 16,68 18,08 21,44 44,78 61,07 Area 6 : Africa (excluding Maghreb), Middle East, Americas (excluding United States and Canada), other countries of Asia, Oceania (excluding Australia). 5,00 kg 14,67 17,49 19,67 25,50 47,08 70,22 6,00 kg 15,38 18,24 25,58 28,60 65,23 80,67 7,00 kg 16,08 19,10 26,98 32,30 73,26 91,22 8,00 kg 16,78 19,85 28,29 36,80 81,18 101,67 9,00 kg 17,49 20,60 29,60 39,40 84,60 112,38 10,00 kg 18,19 21,36 30,90 42,60 88,83 122,83 15,00 kg 22,21 25,53 38,29 56,90 132,82 170,20 20,00 kg 26,23 29,60 45,58 66,40 142,42 218,59 25,00 kg 30,25 33,67 52,91 78,30 182,83 265,95 30,00 kg 34,27 37,74 55,00 90,50 210,70 313,31 The maximum allowed weight may vary depending on the country of destination and on the country in which the parcel is posted.For more information, see www.colissimo.fr/ fiches-pays-colis* 13 Area (1) Time in business days, depending on the destination. (2) La Poste makes a commitment to a delivery date, calculated according to the postcode of the place of posting and that of delivery, available on www.laposte.fr/delai-inter-colis. Countries with a time commitment in the Colissimo Expert service: Australia, Austria, Belgium, China, Czech Republic, Denmark, Estonia, Germany, Hong Kong, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Singapore, Slovakia, Slove Area 4 : Greece, Iceland, Finland, Norway, Turkey, Maghreb, specific territories of Spain and Portugal, other countries of Eastern Europe. Colissimo Expert Colissimo Retour in post offices Optional insurance : Ad valorem insurance up to € 1,500 ex-VAT covering loss of or damage to the parcel Rate : € 0.90 ex-VAT per indivisible € 150 tranche Receipt of Delivery For shipments not tracked up to delivery Rate : € 1.30.90 ex-VAT Options Main destinations with tracking from posting to delivery of the parcel - European Union (except for Bulgaria) - Iceland, Norway, Switzerland - Cote d’Ivoire, Israel, Morocco, Togo - Brazil, Canada, United States - Australia, China, South Korea, Japan, Hong Kong, Russia, Singapore Find all the destinations with full tracking on www.laposte.fr/delai-inter-colis* *Consultation free of charge except for connection and communication costs of the selected operator. **Except for specific territories. For any additional information, ask for our General Terms & Conditions of sale. 14 Rate Supplements 1.Quality of the preadvice 2.Standard supplements To allow you, and your addressee customers to benefit from high-quality home delivery, requires you to make available to Colissimo all useful and reliable information for a successful delivery. For this purpose, the information transmitted in the EDI preadvice and printed on the shipping labels is essential data for the delivery of your parcels. Indeed, erroneous or missing information has direct impacts on our delivery service and affects the information communicated to the addressee. Non-machinable parcel Non-admitted parcels Definition Any parcel not meeting any one of the characteristics of standard parcels set out in our General Terms & Conditions of sale requires specific processing. €6 As a principle a non-admitted parcel must not deposited at La Poste. For all the distribution methods, parcels not meeting the conditions of machinable or non-machinable parcels set out in the General Terms & Conditions are not permitted to enter the postal network. Therefore as of 1st January 2016, the preadvice quality supplement may be applied to you in the event of the non-compliance of the transmitted information: Supplement Rates ex-VAT per parcel A parcel is not admitted in particular for the following reasons: € 50 - Weight Rates excluding VAT per parcel - Packaging - Size - Conditioning Absence of EDI posting day before midnight* Absence or arrival on posting day after midnight as compared to admission of the parcel € 0.10 Address non-transmitted No address € 0.10 Postcode/City Problem The postcode and city are not compatible € 0.90 Absence of e-mail/phone Email or phone absent (mandatory presence of email or phone) € 0.10 Calculation method Fuel surcharge (FAC) The FAC is a supplement linked to the price of fuel. Depending on the mode of transport used to route the parcel, the fuel adjustment will be applied which corresponds to carriage by road or by air. This coefficient is applied to the invoice total ex-VAT, after any discount (optional services, rate supplements, various charges, duties and taxes excluded) as a percentage and variable each month. The FAC is available on www.laposte.fr/colissimo-entreprise* Percentage variable every month Volumetric weight The Volumetric Weight is applied to parcels bound for international destinations (list of countries concerned on colissimo.fr/entreprises*) and to French Overseas territories carried by air. La Poste will apply the rate corresponding to the dimensional weight, if this is greater than the actual weight of the parcel. LxWxH (in cm)/5000 Note: You can track and optimise the quality of your preadvices using your ColiView tool. In addition, the correct use of the online postal charges payment solutions provided by Colissimo optimises the quality of your addresses. * This supplement does not apply to I-NET connected customers or those using online corporate postage. **Consultation free of charge except for connection and communication costs of the selected operator. 15 16