JOB SEARCH STRATEGIES Clarifying what you want and what employers want Deciding what jobs to look for Most graduates don't feel they are able to pick and choose between jobs. However, research shows that having a targeted approach to roles that you are passionate about and well suited to can be far more effective than just applying for what's advertised. Do you know the full range of jobs available to you and where you might best fit? To begin, it’s helpful to clarify some things about yourself: What types of job roles interest you? What skills do you have or would like to develop? What are your personal strengths? What things do you value in a job? What type of work environment would suit you best? It is easier to match yourself effectively with what employers are seeking once you have a clearer idea of your personal attributes, work preferences, skills and experience. At the Finding career direction link there are a range of resources to help you reflect on these questions. What employers look for in graduates Here is a list of the top 10 criteria most often cited by employers as the main things they look for when recruiting employees: Interpersonal and communication skills Critical reasoning, analytical and technical skills Teamwork skills Leadership skills Academic skills Work experience and industry knowledge Drive and commitment Cultural alignment and values 1 Emotional intelligence Participation in activities in the world beyond work and study Employers look for a mix of work-related abilities, attitude, personal qualities and qualifications. When differentiating between applicants for a position, employers look for the ‘balanced graduate’. Take some time to identify what you have to offer an employer as you will need to articulate these in your resume and interviews. “When recruiting graduates, employers are looking for the right attitude I think, more than necessarily the right skill set. Skills can be learnt and if organisations have got people with the right attitude then they can change direction, they can be dynamic, without actually having to re-recruit or put people off. So it’s really about an attitude of aligning themselves with the organisation’s vision and actually committing to what the organisation wants to achieve.” Paul Hodgson Australian Federal Government Senior Advisor to the Minister for Climate Change, Industry and Innovation Job Search: The Traditional Approach Where to find advertised vacancies Looking for advertised vacancies is the most obvious strategy in searching for a job. The primary source for finding these vacancies is the internet. There are comprehensive job vacancy sites covering a wide range of industries and levels of jobs. Other sites specialise in a particular field, such as health or environmental vacancies. There are also specialist graduate vacancy websites, both Australian and international. Many larger employers and professional associations also list vacancies on their websites. Many study-related undergraduate and graduate opportunities can be found on the university’s CareerBoard website as well. You can find links to a large number of job vacancy websites relevant to your degree at the Find job vacancies link. 2 Graduate Programs In addition to regular one-off jobs with organisations, both the government and corporate sectors advertise roles for students in Graduate Programs, which usually involve structured on-the-job training over a period of one to two years. Companies start recruiting final-year students in March/April, and make offers around the end of the first semester for positions commencing early the following year. Many students think that these are the only positions available to graduates, but only a small percentage of graduates gain employment through these programs. They are widely advertised and are competitive as large numbers of students apply. Follow the Graduate opportunities link to find comprehensive information on companies that offer Graduate Programs. The majority of graduates find employment in small to medium sized businesses. Their recruitment activities tend to happen more on an ‘as needed’ basis year-round. Job Search: Creating your own opportunities The Hidden Job Market Can you guess what percentage of jobs is never advertised? You might find it hard to believe but surveys show that the figure is somewhere between 75% and 80%. Sending applications in response to job advertisements is not enough in today’s complex and highly competitive job market. But how do you “get in” before jobs are advertised? Getting the job before it’s advertised “Networking is important as a job strategy because, fundamentally, the majority of jobs come through networking. Year after year, all the research done by the big recruiters, the research done by organisations who look at graduate outcomes, universities and what employers are looking for, consistently show us that the majority of jobs come via our networks. In fact only about 20% to 30% of jobs come from an advertised position. “We’ve heard of the term ‘the hidden job market’ and the hidden job market is our networks. The hidden job market suggests that a job goes through 3 an entire process before it actually reaches that magic little advertisement that a lot of students, and a lot of people who are looking for roles actually set out to find. So a job really starts as an idea, it kind of starts as a thought or a glimmer in someone’s eye. Something happens in an organisation – someone resigns, a new project is signed up, some extra funding is achieved, an expansion process has been announced. So someone has decided that at some point, in the very near future usually, we’re going to need some extra talent, we’re going to need an extra set of hands and we’re going to need some new expertise. So that’s really where a job starts. Then there’s a whole process which a job will go through before it gets advertised externally from an organisation, which for an employer really is the last resort. You know, to recruit for a job through an advertised means is really expensive. Those ads are expensive, the process is expensive, it’s long and it takes up lots of time. “As an employer, your staff are your trusted source of information. Without your team you aren’t achieving your outcomes for your organisation at the end of the day. So if you’re looking for new talent and you have your trusted staff there happy to recommend friends or happy to forward the position to people they think would be useful, that is where we’re getting the best people. And that’s where we’re having the least impact on our time, money and our resources. What we want to do through our networks is to actually find out about the jobs as they’re going through that process, before they reach the end result, which is where our CV sits amongst a pile of hundreds or – in some cases – thousands of others. “By being open with our networks and actually letting the people around us know what we’re looking for – and that’s really fundamental – that’s how we start to hear about positions as they’re a glimmer in someone’s eye or as they’re being advertised internally, which a large majority of jobs are. The one element of that is, a lot of the research suggests that while students have an awareness and students have heard before that only 20% to 30% of jobs are advertised (the rest come from networks), students continually put the majority of their time and effort into using those traditional means. They still go on to SEEK, still get the Saturday paper, still do those things where there’s a nice little position description, that says the five things they’re looking for, that the 4 resume can be written to and responded to. It’s seen as easy and low threatening but business acumen or using our time in the best way is saying, ‘I’m going to put my resources, my limited resources of my time and energy, where the biggest outcome is’. If building your networks is where 70% of the jobs are, then that’s where I’d be putting my time and energy and that’s what I think networking really is and why it’s important.” Hayley Angell hayleyangell.com Public speaker and presenter - Networking Research for Job Search To begin networking to uncover job opportunities, first and foremost some detailed research is required. The importance of research cannot be understated in the job search process. It comes down to the difference between taking a targeted versus a ‘scattergun’ approach to job searching; between waiting for positions to be advertised or working to uncover job leads ahead of other job seekers. The results of your research will help you to both clarify your career options, and assist in identifying which employers you could target in your search for a job. When undertaking your research, identify and draw up a list of potential employers and key people; build your knowledge of organisations and their needs. This will help you make informed decisions about which companies you would like to work for. Review job ads in your profession to get an idea of the skills and abilities the employer is looking for. Investigate industries and sectors which meet your desired job requirements and look for those with potential for growth. A good place to start is the Career options with my degree link. Use networking to uncover hidden job opportunities Let’s look at some ways to best use the results of your research and begin networking. Taking a proactive approach to your job search can give you much more control over opportunities presented to you and it can actually be faster than relying on the right job to be advertised. For those of you who shudder at the thought of networking – take 5 heart – you do not have to be an extrovert with a huge number of contacts to network successfully. “Networking is really having curiosity about people and understanding that people are a conduit to the information and resources that we’re looking for. I think networking is about either connecting yourself with people and resources or connecting people and resources together. It’s a way of finding information through trusted sources, through reaching out, through asking questions of people, to learn about the things that you want from your career, to learn about the things you don’t want from your career, and ultimately to learn about and find opportunities and jobs. Networking is definitely relationship based and it’s absolutely about connections. That’s really what networking is for me.” Hayley Angell “Networking is building on your relationships and expanding your relationships rather than simply socialising or attending events or parties and cocktail functions. I guess a lot of people see networking that way, but it’s really whatever suits you, whatever’s genuine to you in actually building those relationships.” Paul Hodgson Networking is not about asking people to find you a job, or even selling yourself. It’s about enlisting other people’s help in your job search by letting them know what you are interested in, being curious about what they do and how that might connect with what you want to achieve. Networking is about exchanging information and contacts. As one of our successful graduates observed: “It’s not what you know, or even who you know – it’s who knows you!” Building your professional network “To begin building a professional network, the first thing you need to assess is who is in my network? So what I’d encourage you to do is get out a big sheet of 6 paper – depending on how big you think your network might be – start with a really big piece or starting with an A4 is probably fine. Put yourself in the centre, start to draw out lines and connect up all the areas of your life that make you you – the sports team you’re part of, your family, university, your part-time job, the extra-curricular activities you’re involved in – all of those little spheres that come off the centre that is you. Work through each one and consider – what does that thing or what does that area of your life, who does that connect you to? So start with sport – who are the people on your sports team or who are the people you are connected to through sport? Go to your part-time job – who are the people you’re connected to through there? So work through all the areas of your life and start to map out and create a relationship tree of who am I connected to. “Now don’t pressure yourself that you’ve got to list every single person there but it’s really worthwhile to start thinking, now who do I already know. Every student, regardless of how much professional experience you have already has a strong network, whether you come from an environment where you know people who work in the industry you want to work for, whether your parents have, whether you’re completely starting out or the first in your family to go to university or to enter into the particular industry that you’re pursuing. That’s irrelevant, because your network is already powerful and there are already people that are willing to help. “A great example is a student that I was speaking to last night – in a session that I was running about students who gain internships – was that he gained a position at an architecture firm through his housemate who wasn’t studying architecture. By simply mentioning, ‘I’m looking for an internship in this area,’ she knew someone through her parents that was connected to them. Finding out who we know and just literally seeing them in front of us and seeing the fact that we already have a powerful network, and asking how do we make that work for us?” Hayley Angell Be a job detective and start talking to people. Communicate with your contacts through phone calls, chats over coffee or a short meeting at their workplace. Here are 7 some other strategies for extending your professional network… “In extending your network, first think about, ‘well where am I going and what is it that I want to do?’ Have a look at the discipline that you are pursuing. Starting with some online research is the best way to go. Most professions require their professionals, as part of that job, to maintain things like professional development. Most professions or disciplines have professional associations that represent them. The first thing to do, I’d suggest, is to jump online and find out what is that professional body, what is that professional association or where are those people being trained? Where is it that the people who do the things that I want to do, where do they congregate? Where do they meet? Where are the places that they come together? Create yourself a little hit-list of those places. Those can be physical spaces, or they can be online spaces – what are those communities in which those people participate? “Then set yourself some tasks. It can be really overwhelming, so set yourself a plan and really commit to it on how you can actually start to connect into those spaces. How are you going to contribute to those online forums? There’s a great suggestion of always upload before you download. When you find a community in an area that you want to be a part of and employers that you want to connect with, what can you contribute? What can you say? What can you offer? Or what really great, curious questions can you ask that can draw people out? “Make a plan for how you’re going to start to participate. Definitely try to combine some online with face-to-face because that’s where we’re going to make really powerful connections and really powerful networks and that’s how people are going to learn more about you and put a face to the name. So you’re getting out of that resume pile and into someone’s front of mind. Make a commitment to do this on a regular basis.” Hayley Angell Getting the best results from your network Organise short face-to-face meetings with people you have identified as possibly being able to help you. These meetings are sometimes called ‘workplace’ or 8 ‘informational’ interviews and can provide you with valuable information about your desired career, as well as being an effective way of extending your professional network and tapping into the hidden job market at the same time. An outline on how to go about conducting a Workplace Interview can be found at the Workplace interviewing link. It’s vital to maintain contact with your networks for them to be able to work for you. Following up with contacts you have met is a crucial part of networking. “I definitely think, to do networking, it’s a good idea to follow up. When we meet someone for the first time, that is just where networking starts. Networking is about that continuous connection. When you meet someone, exchange business cards. If you’re at a networking event, you may not be able to do it every time you meet someone but once you’ve met three or four people or there’s a bit of a break in conversation, take yourself away and make a note on the business card about that person. Make yourself some notes about how you might remember them but also make a note of how you’re going to follow them up. Was there a website they mentioned that you want to get access to? Was there a person they said they could introduce you to? Was there a comment they made about an interesting part of their role that you want to do some research on? Make notes for yourself about actions if there are things you can do independently and absolutely make a note of actions that you need to follow up with them about. “After the networking event, follow up. This can be the evening when you get back, or the day you met them, or it can be the next day and if you’re sitting there on a contact that you met, freaking out because you met them a week ago and you’ve convinced yourself that it’s too late to make contact, it isn’t. It’s never too late. “The best way to follow up is via an email. When we’re writing an email, four sentences are all you need for a great follow up. The first sentence is rapport building – where in the world do you know this person from? What was the name of the event or who was the speaker, or where were you – what’s the context of your meeting? The second line is focus. What is it that you actually want to talk to them about? Again – was it a website, was it a contact, what was 9 it that you need to follow up with them about? Third is a call to action. What do you want them to do? Do they need to meet you for coffee? Do they need to send you something? Do they need to send you contact details? What do they need to do? “A handy hint – if you want to make a meeting with them – is to propose an actual time to meet. If you’re meeting the employer of your dreams, chances are you’d cancel anything to be there, to fit with their schedule. But if you just simply say let’s meet for coffee, it’s really difficult for that person to come back to you and say if they’re available or not. You’re making it really hard to respond. If you say, ‘let’s meet for a coffee next Tuesday or Wednesday morning before midday,’ that lets them open up their diary, see if they’re free and come straight back to you, so always propose a time. “The third line is the call to action – what do you want them to do? The fourth line – and this is a bit of an advanced class – is what can you offer them? Did they mention something that was a shared interest? Did they make a comment or was there something that you think they might be interested in? Is there a great article you’ve read? Is there a great YouTube video? Is there something that you have access to that you can send through to them? The really easy four step follow up email is: build rapport focus on what it is that you want to talk about offer a call to action and add something of value “That’s a really fundamental way to follow up, really easy and make a commitment to do it after every networking event that you attend. Another top tip for networking is to get yourself a business card. Don’t worry, it’s just your contact details. If you have a name, if you have an email address, if you have a phone number and you think someone in the world may want to contact you, then you need to have a business card. There’s no point in sort of scribbling your number on the corner of a uni book and tearing it out and handing it to someone. That’s not going to make the best impression. Don’t worry about what you think. Jump online, find a cheap place or get your best design tools, 10 print something up and get yourself a business card, no questions asked. Do it right now!” Hayley Angell E-Networking - Managing your Personal Brand Many employers admit to checking out candidate’s online presence, so what would they find out about you? “An important thing to consider is your online brand. How are you being represented online? Is what people are seeing about you online matching what people see, or the way you are presenting yourself offline? When people Google you, what are they going to find? Have you Googled yourself? Have you Googled yourself before to see what are the top ranking things that come up under your name? Things that are going to come up are those really high ranking places that you’re listed in, like Facebook. What’s on your Facebook page and are the privacy settings set at the level that you’re comfortable with? “It’s fine to keep Facebook for your friends. It’s fine to keep Facebook as the social component of your life, that’s great. Set your privacy settings accordingly. If you’re happy to use Facebook as a space where employers are going to be able to see you as a well-rounded individual – you have friends, you have social activities – that is more than the brand they see in a CV. It’s more about who you are as a person. If you’re happy for employers to see that and you want to use that to showcase other elements that make you more employable, then make sure you clean up that Facebook page. “A great way to have more control over your online presence is to think about creating profiles that will be really highly ranked, that when an employer Googles you will come up first. A great one for that is LinkedIn. LinkedIn is the most powerful professional networking tool that exists in the world right now. More than fifty million members make it a place where you want to connect. Jump on to linkedin.com and create yourself a profile. “LinkedIn is almost like a professional Facebook. If you have a really complete profile that lists your work experience, your education, that lists other interests or awards, let’s you showcase all the great things about you – it’s 11 almost like an online CV. If you’ve got that complete and you’ve reached out to connections, then that is going to rank really high on Google and employers are going to click straight on that when they look up your name. LinkedIn is such a great networking tool and it’s something that you can use over and beyond an online CV. “A great way to use LinkedIn, of course, is to catalogue all the people in your network and to showcase who you are professionally. But we can use it as a more powerful tool than that. Look at things like LinkedIn groups. I can suggest that there’s a group to do with just about any professional interest you might have. Have you searched LinkedIn groups to see if there’s a group that’s relevant to you? Have you read the posts? Have you connected with the people that are also interested? And have you offered something to those communities? So take a look at LinkedIn groups. It’s a really great place to start your networking. “LinkedIn is also fantastic for showcasing recommendations. Have you worked in a great uni group with someone who’s willing to recommend you on LinkedIn? Have you done some work experience? Have you done an internship? Do you have professional people in your life who you’ve been involved with who can write you a recommendation? A great way to get recommendations is to recommend others. When you’re connecting on LinkedIn and you’re bringing all those connections around you, if you have a mentor that you really respect, write them a recommendation on LinkedIn and see if you get one back. If you’ve worked with a really great employer, write that employer a really great recommendation on LinkedIn and see what comes back. LinkedIn is a powerful tool for networking and it’s a great way to really establish who you are as a professional brand. What do you want employers to see when they type in your name on Google? “A really great way to also think about your online brand is sometimes simple things like your email address. Is your email address surferchick69@hotmail.com? Or is it sally.james@gmail.com? Another element of your personal brand to think about, are things like your phone message. If you’re sending out a resume with your phone number on it, presumably you want an employer to call you to offer you a job. What’s the 12 message that they’re going to hear if they don’t catch you the first time around? I would urge you to phone your own mobile – if you can’t remember what your message is of course – and have a listen. Put yourself in the shoes of an employer and think would I be really happy with what I’m hearing? Is that the most ‘professional you’ that you can show off for those times that employers are going to be calling you back? If you’ve got one of those fun little tones of Austin Powers saying that you can’t come to the phone, get rid of it, record your own message and let employers see you for the real professional that you are.’ Hayley Angell Using a Direct Approach – with Marketing Letters You can also uncover opportunities by applying directly to organisations even if they have not advertised a position. It is a common misconception that this strategy involves sending out mass copies of your resume. A quantity versus quality approach usually leads to high rates of rejection or no response. To improve your success rate: Do your research and target and tailor your application to organisations in which you have a good fit. Highlight what you can offer the organisation. Follow them up every few months to restate your interest and ambition to work for them. Many organisations keep resumes on file to cut down time spent on recruiting someone should a vacancy arise. This strategy is more effective if you have already had some introduction to the organisation through a networking contact. Using work experience to open doors Whilst doing your research, conducting workplace interviews and networking – look for opportunities to gain work experience. Employers really value work experience – it shows that you can apply what you have learnt to the workforce. There are many ways to engage in work experience: through practicums in your program, by applying for internships or cadetships, or by organising to do voluntary work with an organisation. Work experience can be the best way to test out if an occupation is right for you. It also gives you references and industry contacts to 13 assist your job search. Resources for your job search Check your job search readiness Check what you need to do to be ready to land a good graduate job….try the job search readiness checklist at the Checklist: Are you ready link. Resources and services to assist your job search There are many resources to assist you with developing an excellent resume, writing your application letters and selection criteria, preparing for interviews, and many other job search tips on the Careers & Employment website. Find out when we run more in depth, practical seminars on these topics, when career appointment session times are, and view our job search articles. We also co-ordinate a number of events and programs to help you with your job search. Motivation and persistence It generally takes longer to get results than you would like. Think of it like this: A job seeker may need to make up to fifty attempts, with the average being thirty and most people giving up at twenty. Lack of success does not mean you are not offering something valuable to the work force, it just means that you haven't found your right fit yet. So it’s not just you… we all confront rejection in our job search. The key is to keep going! It is important to back up your job search strategies with a really good marketing tool – your resume. And make sure you are prepared when you are called for an interview. 14