Lightpath Enhanced
Toll Free Service
Visibility,
Flexibility
& Control
Lightpath Enhanced Toll Free provides your customers with an easy way
to contact you and offers intuitive tools to manage your calls. Unlike other
providers, Enhanced Toll Free includes predictable flat-rate pricing helping
you control costs while attracting new business with unlimited potential.
Operational Benefits of Lightpath Enhanced Toll Free
Visibility and Control
With the Lightpath Enhanced Toll Free portal you can manage usage
and routing plans for your toll free numbers any time you want it, at
no additional charge.
More Flexibility
Incoming calls can be routed based on day of the week or time of the day,
with percentage allocations you set. You can also forward your toll free
numbers to any domestic telephone number at any time.
Business Continuity and Disaster Recovery
Manage and re-point your toll free numbers via the Customer Portal
anywhere you need to, at any time. If your primary destination is
unreachable, calls will instantly route to a designated alternate,
based on the priority you establish.
Single Provider Convenience
Experience the ease and reliability of having one trusted provider, with
Enhanced Toll Free and all of your essential business communications
services on one predictable flat-rate bill.
24/7/365 Expert Support
Our award-winning customer service and technical support is available
when you need answers and or access resources fast.
GoLightpath.com
1-877-Lightpath
An Intuitive Customer Portal and
More Key Features of Enhanced Toll Free
About Lightpath
Lightpath is proud to be the network
New York Metro Area businesses
have trusted for over 20 years.
We deliver the essential and reliable
communication services that keep
your organization connected with
complementary Managed Services
designed to help you operate
more efficiently.
Count on us to listen to your needs
and provide the solutions that meet
today's real-time demands and drive
tomorrow's success. Talk to a
Lightpath Representative today.
The customer-facing portal allows you to easily manage, route and re-point
your toll-free numbers. Intuitive step-by-step functionality provides as much or
as little detail as you want and helps guide you in configuring your service.
Robust Reporting Capability
Get all the detailed reports you need including Call Detail, Call Execution,
Summary by Number Dialed, Summary by Phone Routed, Outbound
Rejected Calls, Call Routing Distribution, and more.
Advanced Call Routing and Blocking
Lightpath Enhanced Toll Free allows for storage of up to ten routing packages
per Toll Free number, so you can control coverage of your numbers however
you need to. You can also define specialized treatment of callers in emergencies
or other unusual circumstances.
Rapid Routing Implementation
Lightpath Enhanced Toll Free offers 15 minute service level agreements (SLAs)
for routing package activation. Once a routing package is activated, it typically
takes just a few minutes to implement so you can count on being up and
running fast.
• Fast, reliable and secure Ethernetbased 100% fiber-optic network
• Enterprise class Data, Voice and
Internet communication services
• Cloud-based Hosted Voice,
Audio, Web and Video
Conference, Managed WiFi
and Managed Backup
• Predictable flat-rate pricing for
all telecom services from one
trusted provider
• Award-winning customer support
and online Customer Care access
24/7/365
GoLightpath.com
1-877-Lightpath