Instructions:
1. Enable Wireless LAN/Wifi on your laptop/mobile/handheld
2. Choose “Shangri-La Hotel” Network
3. Once connected, launch internet browser
4. You will be forwarded to Hotel’s Welcome Page that will allow you to select between Standard IP and Public IP
(for VPN Use)
5. Click ”I agree” after reading the “Terms of Use”; then proceed to the website of your choice.
NEW
If you haven’t already, please visit the Google Play Store or iTunes to download the CoreNet Global Summit App .
The Summit App contains the most up-to-date information including schedule changes, speaker substitutions, and complete session descriptions.
Schedule your sessions, submit session evaluations, connect with peers, participate in polling and more!
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Icon Key
6
TUESDAY 7
WEDNESDAY
Opening General Session
11:00 Sessions
Recognition and Networking Lunch
13:30 Breakout Sessions
15:00 Sessions
16:15 Breakout Sessions
Flavours of Asia Pacific Networking Dinner
7-17
7
8-10
10
11-12
13-15
15-16
17
THURSDAY
09:30 Sessions
11:00 Breakout Sessions
Networking Lunch
13:15 Breakout Sessions
14:45 Breakout Sessions
Closing General Session
18-26
18-20
20-21
22
22-23
24-25
25
Please complete and submit session evaluations via the Summit App.
Complete evaluations for each session for multiple chances to win a FREE Summit registration to the Summit of your choice (2 prizes to be awarded) or a FREE MCR
Seminar registration (1 to be awarded).
Your feedback helps improve Summit programming and future Summit experiences!

Use the hashtag #CNGSingapore in your Tweets to join the real time
Summit discussion. Add #CNGSingapore to your saved searches to quickly connect with other attendees, speakers and exhibitors!
TUESDAY 25 MARCH
15:00 - 18:30
WEDNESDAY 26 MARCH
8:00 - 18:00
THURSDAY 27 MARCH
8:30 - 17:30
Andrew Barker
Director Strategic Services
Haworth Singapore Pte Ltd
George McKay
South Asia Director, Office and
Integrated Services
Colliers International
David Chang
Head of Portfolio Optimisation,
Asia Pacific
HSBC
Richard Middleton
Executive Managing Director,
Asia Pacific
Cushman & Wakefield
Erwin Chong
Head, Corporate Real Estate,
Strategy & Administration
DBS Bank Ltd.
Stephen Minnett
Director and Workplace Strategy
Leader futurespace
Ming Lee Chua
Global Real Estate Director,
Planning and Strategy
Unilever Asia Pte, Ltd.
Emma Wade
Director - Client Solutions,
Global Corporate Services, APAC
CBRE
Jolyon Hillier
Group Real Estate (ASPAC)
BP, plc
Mike Zamora, MCR, SLCR
Sylvia Koh, MCR
Region Head, Corporate
Consulting, Asia Pacific
Jones Lang LaSalle

Session Descriptions
Icon Key
Summit content is based upon the eight domains identified in Corporate Real Estate 2020 Research:
ENTERPRISE LEADERSHIP
The successful corporate real estate
(CRE) leader of the future must evolve from a subject matter specialist to a strategic partner with a broad knowledge of business strategies.
LOCATION STRATEGY AND THE
ROLE OF PLACE
With growing emphasis on sustainability, major demographic and urbanisation shifts, supply-chain risks and other macro-economic forces, the importance of ensuring that companies make the best possible location choices cannot be overemphasised.
SERVICE DELIVERY AND
OUTSOURCING
CRE must achieve operational excellence in delivering services to its customer, the business. Increasingly those services are delivered by a lean in-house team supported by a number of external strategic partners. Service providers of the future must go beyond task-oriented accomplishments to become strategic, collaborative partners whose data-driven insights help end users make informed decisions.
PARTNERING WITH KEY SUPPORT
FUNCTIONS
The integrated relationship management, planning, systems and strategy among CRE, IT, Finance,
HR and other support functions is creating new opportunities for CRE to contribute strategically and gain a
“seat at the table.”
SUSTAINABILITY
Successful sustainable strategies are all about integrating business elements to reduce environmental impact. Companies explore the value of constructing “green” buildings, taking advantage of “green” building technologies and increasing customer loyalty through social responsibility.
PORTFOLIO OPTIMISATION AND
ASSET MANAGEMENT
The smaller and smarter portfolio is the result of better planning, increased focus on customer relationship management, increasingly powerful technology platforms, and the deployment of flexible work strategies and flexible work- places that often lead to a reduced overall footprint.
Denotes recognition of highly-rated
Summit speakers and moderators.
TECHNOLOGY TOOLS
The unrelenting march of technology translates into better portfolio management and improved facilities management, enabling real-time management of space availability, quality and energy – leading to lower costs and greater value for building occupants.
WORKPLACE
The definition of workplace continues to evolve when technology allows work to be done anytime and anywhere. CRE has evolved into a strategic enabler for the “work” of employees through the design of the
“workplace” to meet business needs.
6 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
TUESDAY 25 MARCH
17:30 - 18:30
Welcome Reception
Katong/Island Foyer
WEDNESDAY 26 MARCH
08:30 - 09:00
Welcome Coffee/Tea SPONSORED BY
Katong/Island Foyer
WEDNESDAY 26 MARCH
08:15 - 09:00
End User Meet and Greet with Dr. Parag Khanna
(by invitation only)
Garden Terrace
WEDNESDAY 26 MARCH
09:00 - 10:30
Opening General Session:
SPONSORED BY
Tanglin/Jurong
Globalisation has withstood financial crisis and continues to expand and integrate all markets and societies of the world, ushering in a new era of strategic competition on geopolitical, geo-economic, and geo-technological levels. A new geopolitical marketplace is emerging with the rise of China, India, Brazil and Russia; the competitive geo-economic environment in which western economies struggle to achieve consistent growth while emerging markets struggle with productivity and inequality; and the rise of
“geotechnology” as a prism to capture how biotechnology, nano-technology, robotics and other sectors, as well as the rise of “smart cities” and other high-tech clusters, will re-shape the global balance of innovation.
Dr. Parag Khanna is described by Esquire magazine as one of the 75 Most
Influential People of the 21st Century and featured in Wired magazine’s “Smart
List”. Described as having vision, Dr. Khanna is an Adjunct Professor in the Lee
Kuan Yew School of Public Policy at the National University of Singapore and
Senior Fellow at the Singapore Institute of International Affairs. He is also a
Senior Research Fellow at the New America Foundation, Senior Fellow at the
European Council on Foreign Relations, and Visiting Fellow at LSE IDEAS.
CoreNet Global Asia Pacific Summit 7

Session Descriptions
WEDNESDAY 26 MARCH
10:30 - 11:00
Networking Break
SPONSORED BY
Katong/Island Foyer
What did you take away from the General Session?
Start a dialogue with fellow attendees and on twitter
(#CNGSingapore) and “Change the Conversation”!
WEDNESDAY 26 MARCH
11:00 - 12:00
Learning Theatre & App Exchange
RUNNING CONCURRENTLY WITH HOUR-LONG BREAKOUT SESSIONS.
11:00 - 11:25
LEARNING THEATRE SPONSORED BY
Learning Theatre
Red Lotus
SPEAKER:
Tony Wyllie , National Head, Integrated Portfolio Services, Australia, Jones
Lang LaSalle
11:35 - 12:00
Learning Theatre
Red Lotus
SPEAKER:
Anshul Jain , Chief Executive – India, DTZ
11:00 - 11:25
App Exchange
Pink Lotus
SPEAKERS:
Nathaniel Galindo , National Manager, Engineering and Technology, DTZ
Paul Kennedy , Head Occupancy Management, Australia and New Zealand, DTZ
11:35 - 12:00
App Exchange
Pink Lotus
SPEAKER:
Surabhi Raman , Principal Consultant, APAC, Johnson Controls, Inc.
8 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
WEDNESDAY 26 MARCH
11:00 - 12:00
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Examine value-based pricing as a solution.
ü Share ideas on delivering truly integrated solutions.
SPEAKERS:
Joseph Pereria , Regional Head CRE & OPS, APMEA, Zurich Insurance Group Ltd.
Barry Varcoe, Ph.D., FRICS , Global Head of Corporate Real Estate &
Facilities Management, Zurich Financial Services
Red/White Gardenia
KEY TAKEAWAYS:
ü Develop your understanding of how the integration of three disciplines; the internal CRE team, procurement and an external provider are partnering and functioning as a cohesive whole to add greater value.
ü Analyse how common objectives are set, shared and worked on by multiple parties and then publicised to their respective businesses.
ü Comprehend the means, methods and arguments used collectively to deliver solutions.
SPEAKERS:
Ming Lee Chua , Global Real Estate Director, Planning and Strategy,
Unilever Asia Pte Ltd
Myles Gilbertson , Procurement Director, Workplace, Unilever
Rhys Harvey , Senior Director, Global Corporate Services, CBRE
Wouter Hofman , Senior Director, Operations Manager, APAC, Philips
International, Real Estate
Michael Lim , Senior Sourcing Specialist, Philips Electronics Singapore Pte Ltd
Pink/White Magnolia
KEY TAKEAWAYS:
ü Deepen your understanding of the issues and factors impacting health and well-being today.
ü Review environmental practices, guidelines and options used to encourage movement and improve well-being in the workplace.
ü Discuss strategies to increase engagement and productivity.
SPEAKERS:
Kay Sargent, CID, ASID, LEED AP, IIDA, VP, Architecture, Design &
Workplace Strategies, Teknion
Dr. Linda Swan , Managing Director, Healthways, Inc.
Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 9

Session Descriptions
WEDNESDAY 26 MARCH
11:00 - 12:00
Breakout Sessions
(continued)
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Understand what your peers are achieving and aspiring to in relation to BI.
ü Expand your ability to analyse the impact BI can have on the efficiency and effectiveness of the CRE function.
ü Improve your capacity to contribute to strategic initiatives within your corporation.
SPEAKERS:
John Cuppello , CEO, Qube Global Software
Warren Hamilton , Regional Director Asia Pacific, Qube Global Software
Josh Wilkinson , Regional Technology Manager APAC, CBRE
xecutive Track
Hibiscus
(by invitation only)
KEY TAKEAWAYS:
ü Engage in discussion of strategic trends and scenarios related to CRE in
Asia and beyond.
ü Discover which countries face the most economic and political volatility in the coming years.
ü Find out which markets, outside Asia, occupiers should be considering.
ü Consider potential disruptions to your present strategy and how to combat them.
SPEAKER:
Dr. Parag Khanna , Adjunct Professor, Lee Kuan Yew School of Public Policy,
National University Singapore
WEDNESDAY 26 MARCH
12:00 - 13:20
Recognition and Networking Lunch
(see pages 32-33 for list of honorees)
Tanglin/Jurong
Acknowledge the achievements of your peers at this ceremonial lunch recognizing Luminary Award Winners, MCR/SLCR graduates and Top-Rated
Faculty; grant a warm welcome to incoming board members and say “thank you” to outgoing Board Members and Chapter Leaders.
10 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
WEDNESDAY 26 MARCH
13:30 - 14:30
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Discover proven successful customer relationship management (CRM) techniques.
ü Improve your ability to convince business leaders they can accomplish more with less space.
ü Share thinking on the concept of just-in-time real estate.
MODERATOR:
David Lindsay, FRICS, FHKIS , Director, Corporate Real Estate - Asia,
Johnson Controls, Inc.
SPEAKERS:
Shelley Boland , Division Director, Macquarie Group Limited
David Chang , Head of Portfolio Optimisation, Asia Pacific, HSBC
Elliot Lewis, MRICS , Portfolio Manager - MENAT & SSA, General Electric
Red/White Gardenia
KEY TAKEAWAYS:
ü Understand what an ‘integrated employee experience’ is, be aware that success requires business alignment outside the Real Estate and Facilities
Management function and identify likely key benefits.
ü Understand the perspective of the HR industry with respect to the integrated employee experience and how the Real Estate Function can work more effectively with them.
ü Identify key steps and be prepared to build a roadmap to ‘promote’ and ‘operationalise’ an integrated employee experience into your organisation.
SPEAKERS:
Peter Andrew, MCR , Head of Workplace Strategies, Asia Pacific, CBRE
Gaurav Charaya , Associate Director, CBRE
Kaiesh Vohra , Vice President of Technology and Strategy, Esco Pte Ltd
Su-Yen Wong , Chairman, Singapore, Marsh & McLennan Companies
Peter Wong , Head of Workplace, Standard Chartered Bank
Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 11

Session Descriptions
WEDNESDAY 26 MARCH
13:30 - 14:30
Breakout Sessions
(continued)
Pink/White Magnolia
KEY TAKEAWAYS:
ü Clarify the most relevant insights that Big Data could provide within their own organisation and the potential benefits
ü Identify which data sources they currently have access to and which additional data sources would be required
ü Consider how the role of their team may change and what new skills and technology will be needed to capitalise on the benefits
SPEAKERS:
Martin Hoelzl , Global Account Manager, Haworth
Dr. Paul Luciani , Asia Pacific Real Estate Leader, Ernst & Young
Sheridan Ware , Director - Asia Pacific, Cushman & Wakefield
Manufacturing Roundtable
(by invitation only)
Green/Yellow Orchid
Ask questions, share experiences and discuss the kinds of topics that are of greatest interest to you and your peers in the manufacturing and industrial sector. This discussion-oriented session is designed with you in mind.
FACILITATOR:
David Wilton , Regional Director, Corporate Solutions, Jones Lang LaSalle
WEDNESDAY 26 MARCH
14:30 - 15:00
Networking Break
SPONSORED BY
Katong/Island Foyer
12 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
WEDNESDAY 26 MARCH
15:00 - 16:00
Learning Theatre & App Exchange
LEARNING THEATRE SPONSORED BY
15:00 - 15:25
Learning Theatre
Red Lotus
SPEAKERS:
Arshpreet Chaudhry , Executive Managing Director, Cushman & Wakefield
Ming Lee Chua , Global Real Estate Director, Planning and Strategy, Unilever
Asia Pte Ltd.
Erwin Chong , Head, Corporate Real Estate, Strategy & Administration
DBS Bank Ltd.
15:35 - 16:00
Learning Theatre
Red Lotus
SPEAKERS:
Archie Cruda , Head, Workplace, Space Matrix Design Consultants
Phil Decker, VP Strategic Accounts, International, Shaw Industries
15:00 - 15:25
App Exchange
Pink Lotus
SPEAKER:
Francisco J. Acoba, MCR, SLCR , Senior Manager, Strategy & Operations,
Deloitte Consulting, LLP
15:35 - 16:00
App Exchange
Pink Lotus
SPEAKER:
Brian Crockford, CFM, MRICS , Business Operations Manager Puget Sound,
Microsoft
Remember, 25 minute Learning Theatre and App Exchange sessions run concurrently with the hour long breakout sessions in the same time slot. Be sure to reference the
Singapore Summit app for all the latest session updates!
CoreNet Global Asia Pacific Summit 13

Session Descriptions
WEDNESDAY 26 MARCH
15:00 - 16:00
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Assess where CRE stands in the quest toward the Corporate Real Estate
2020 vision.
ü Analyse remaining hurdles towards achieving these goals.
MODERATOR:
Richard Middleton , Executive Managing Director, Asia Pacific,
Cushman & Wakefield
SPEAKERS:
Nigel Harris, MCR , Senior Real Estate Advisor - Chevron Business & Real
Estate Services (CBRES), Chevron International Pte Ltd.
Tony Wong, MCR , Director of Workplace Resources, APJC, Cisco Systems
14 SINGAPORE 2014
Red/White Gardenia
KEY TAKEAWAYS:
ü Discover how Deutsche Bank’s continuous improvement programme challenges service providers to drive new value into corporate real estate services and support the Bank’s strategy 2015+.
ü Gain insight into how Deutsche Bank’s globalised data strategy improves insight and supports shared innovation through golden source analytics and business intelligence.
SPEAKERS:
Samit Chopra , Global Account Director, Deutsche Bank
Richard Hughes , Global Account Lead, Johnson Controls, Inc.
Dave Prout , CRES Regional Business Partner APAC, Deutsche Bank
Pink/White Magnolia
KEY TAKEAWAYS:
ü Understand the benefits of tracking how the workplace (space) is working at any point of time.
ü Identify ways to utilise new technology and empower your employees, making them more mobile, agile and productive.
ü Discover how mobile space surveys and workplace tracking technology can reduce your organisations’ carbon footprint, drive strategy, add value and increase ROI.
SPEAKERS:
Denis McGowan , Global Head of Real Estate, Standard Chartered Bank
Steve Thorley , CEO, The Changing Workplace www.corenetglobal.org/Singapore2014
WEDNESDAY 26 MARCH
15:00 - 16:00
Breakout Sessions
(continued)
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Develop an understanding of the importance of setting sustainability goals, that match with the organisation’s identity and goals.
ü Comprehend the value of sustainable building, in terms of OPEX and other measurable advantages.
ü Identify ways of expressing and setting sustainability ambitions.
SPEAKER:
Ilse van de Voort , Energy Consultant, Royal HaskoningDH
WEDNESDAY 26 MARCH
16:15 - 17:15
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Get the utilisation data needed to make the business case for change.
ü Establish a mobility program that works for your company and its culture.
ü Discover how to identify a champion and obtain senior management buy-in.
ü Design the workplace to support the way employees really work.
ü Communicate the benefits of the new workplace to management and staff.
MODERATOR:
Stephen Minnett , Director, Workplace Strategy Leader, futurespace
SPEAKERS:
Peter Affleck , Executive General Manager Real Estate, Suncorp
Dr. Marie Puybaraud , Director, Global Workplace Innovation, Johnson
Controls, Inc.
Pururaj Rathore , Senior Manager, Oracle Australia
Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 15

Session Descriptions
WEDNESDAY 26 MARCH
16:15 - 17:15
Breakout Sessions
(continued)
Red/White Gardenia
KEY TAKEAWAYS:
ü Be prepared to start a conversation within your organisation to develop long-term strategies for success and address key trends that may affect your business in the future.
ü Assess your current office strategy and identify areas of potential future risk that can be planned for today.
ü Expand your capability to analyse how trends in key cities will shape location decisions and portfolio strategy.
SPEAKERS:
Nigel Harris, MCR , Senior Real Estate Advisor - Chevron Business & Real
Estate Services, Chevron International Pte Ltd.
Sylvia Koh, MCR , Head of Corporate Consulting, Asia Pacific, Jones Lang LaSalle
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Learn to chart a course to help your organisation simultaneously consider the impact of people, space and technology.
ü Participate in the continued development of the key elements checklist to refine Workplace Sudoku into a working tool.
ü Learn to think differently about the workplace. Develop new ideas and attitudes by considering an important issue in a game context and apply them to the development of a new direction for workplace strategy.
SPEAKERS:
Laurie Aznavoorian , Partner and Workplace Leader, Geyer
Dr. Agustin Chevez , Lecturer, Interior Design, Swinburne University
SPONSORED BY
Pink/White Magnolia
KEY TAKEAWAYS:
ü Discover how facilities management (FM) adds value at the strategic level
ü Discuss how the facilities manager can be better recognised for his contribution to the underlying business.
ü Consider the future of the global FM industry and your role in it.
SPEAKER:
Johnny Dunford , Global Director Commercial Property, RICS
16 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
WEDNESDAY 26 MARCH
18:00 - 20:30
Flavours of Asia Pacific Networking Dinner
Tanglin/Jurong
Where can you eat and drink your way through the sounds and sights of five countries under one roof? Join your peers for an evening that will leave your taste buds wondering where you are!
Singaporean cuisine is indicative of the ethnic diversity of its culture which originated from Malaysia, and is the product of centuries of cultural interaction owing to Singapore’s strategic location.
Enjoy an evening of networking, entertainment and delicious food!
Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 17

Session Descriptions
THURSDAY 27 MARCH
09:00 - 09:30
Networking Coffee and Tea
Katong/Island Foyer
THURSDAY 27 MARCH
09:30 - 10:30
Learning Theatre & App Exchange
09:30 - 09:55
LEARNING THEATRE SPONSORED BY
Learning Theatre
Red Lotus
SPEAKER:
Meng Chew Ching , Service Delivery Director APAC, Workplace Services,
Unilever Asia Pte Ltd.
10:05 - 10:30
Learning Theatre
Red Lotus
SPEAKERS:
Peter Lu, MCR , Vice Chair, CoreNet Global China Chapter
Shane Sheng Guan, MCR , B Prop, PgDip Finance, PMP, Customer Business
Director, Asia Pacific, China and Japan, Johnson Controls Inc.
09:30 - 09:55
App Exchange
Pink Lotus
SPEAKER:
Tim Venable , SVP of Knowledge and Research, CoreNet Global
18 SINGAPORE 2014
10:05 - 10:30
App Exchange
Pink Lotus
SPEAKER:
Anthony Stack, SLCR, MSc , Business Development Specialist/IBM Smarter
Infrastructure, IBM
Denotes recognition of highly-rated Summit speakers and moderators.
www.corenetglobal.org/Singapore2014
THURSDAY 27 MARCH
09:30 - 10:30
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Discuss success factors for effective partnering with key enterprise functions.
ü Learn more about the concept of the Super Nucleus and its potential for improving collaboration.
ü Gain lessons learned from senior occupiers in partnering.
MODERATOR:
Arshpreet Chaudhry , Executive Managing Director, Cushman & Wakefield
SPEAKERS:
Asheesh Bhatnagar , Project Manager, Employee & Site Delivery, Procter & Gamble
Will Esterly, MCR, SLCR , Asia Facilities & Real Estate Portfolio Manager,
Procter & Gamble
Kate Langan , Group GM Property, ANZ
Red/White Gardenia
KEY TAKEAWAYS:
ü Benefit from the shared experience and feedback around the new analytical approach being applied to retail in Asia.
ü Describe lessons learnt on how corporate real estate functions can better align to support the decision making process of the core retail business.
ü Discuss emerging trends within retail in Asia and its effect on the end user.
SPEAKERS:
Wade Cruickshank , Managing Director, Citibank NA
Paul Hubbard-Brown, MA, MRICS , Regional Director, CBRE
Lynn Sim , Head of Business Alignment, ConsumerBank, Standard Chartered Bank
Pink/White Magnolia
KEY TAKEAWAYS:
ü Understand how to link CRE’s influence on the core business strategy to the function’s value in the boardroom, through global metrics, KPIs and customer satisfaction.
ü Learn how to build and articulate a solid business case for CRE’s influence on the core business strategy.
ü Explore the case study from a ‘supplier-partner’ perspective, on how to achieve seamless transition, inter-supplier transparency and global consistency.
SPEAKERS:
Julie Cooke , Director, Global Accounts, Johnson Controls, Inc.
Tony Wong, MCR , Director of Workplace Resources, APJC, Cisco Systems
CoreNet Global Asia Pacific Summit 19

Session Descriptions
THURSDAY 27 MARCH
09:30 - 10:30
Breakout Sessions
(continued)
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Define the benefits, cost savings and value of incorporating building atriums and voids into the workplace.
ü Discover the benefits of leveraging the tenant’s covenant to secure a premises which allows the tenant to “control its own destiny” in its property strategy.
ü Identify key advantages and cost savings, from controlling the delivery of the fit-out and base building infrastructure under a specific construction delivery method and contract.
ü Discover the fourth generation model of workplace and take away key practical facts to apply to your business.
SPEAKERS:
Michael Silman , Head of Corporate Real Estate, Macquarie Group
Greg Smith , Executive Director, Pepper Property
THURSDAY 27 MARCH
10:30 - 11:00
Networking Break
SPONSORED BY
Katong/Island Foyer
THURSDAY 27 MARCH
11:00 - 12:00
20 SINGAPORE 2014
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Discover the risks and rewards in CRE of China and India.
ü Discuss the top five success factors in setting up operations in China and India.
ü Evaluate pitfalls and hidden obstacles to avoid in these markets.
MODERATOR:
Julien Zhang , Managing Director, North China, Jones Lang LaSalle
SPEAKERS:
Martin Ecknig , Director Business Administration and Director Business
Development/Property Portfolio Management, Siemens Ltd., China, Siemens
Real Estate Asia, Australia
George McKay , South Asia Director, Colliers International
Rajesh Mutreja , General Manager, Corporate Real Estate, Hindustan Unilever Limited
Helmut Weih, MCR , Executive Director Global Corporate Services China, CBRE www.corenetglobal.org/Singapore2014
THURSDAY 27 MARCH
11:00 - 12:00
Breakout Sessions
(continued)
Red/White Gardenia
KEY TAKEAWAYS:
ü Discover new tools that were developed to embed and sustain flexible working in an 85,000 metre squared single tenanted building.
ü Learn how the ‘Workplace Portal’ alerts property to changing business requirements.
ü Understand how ANZ has gone beyond the implementation of flexible working and is now working with the business to design space that maximises productivity.
ü Discover how ANZ is piloting ‘data informed design’ using non-intrusive movement and heat sensors, in casual working zones, to understand how and why different groups use different furniture settings.
SPEAKERS:
Ken Lynch , Head of Commercial Workplace, ANZ
Su Lim , Head of Workplace Strategy, Asia Pacific Director, Corporate
Solutions, Jones Lang LaSalle
Stephen Macnee , Head of Client Relations, Serraview
Embedding Sustainability into an Organic
Environment
Pink/White Magnolia
KEY TAKEAWAYS:
ü Describe the implications of changes in technology, demographics and the cultural structure of the new worker on current and future workplaces and communities.
ü Identify how sustainability can be embedded in a continuously evolving workplace, while organically adapting to meet employees’ work style support needs.
ü Understand key success factors critical to creating an organic environment, utilising space and services in a fully integrated and activated workspace.
SPEAKER:
Iolanda Meehan , Director Strategic Services, Haworth
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Understand how to inform business strategy via comprehensive metro planning.
ü Identify competitor trends, the development of infrastructure and development areas in a city and how to draw conclusions pertinent to business partners.
SPEAKERS:
Rob Cookson, FRICS , EVP Americas, Global Corporate Services, DTZ
Randy Smith, MCR , VP, Global Real Estate, Oracle Corporation
Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 21

Session Descriptions
THURSDAY 27 MARCH
12:00 - 13:00
Networking Lunch
Tanglin/Jurong
THURSDAY 27 MARCH
13:15 - 14:15
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Expand your understanding of the Integrator Model.
ü Examine the core components of the Integrator Model at Microsoft.
ü Assess the role of global platform in supporting best in class local delivery of projects, transactions and facilities.
SPEAKERS:
Bob Kaplan , Regional Director, Asia, Microsoft Real Estate and Facilities,
Microsoft
Adam Newgreen , Regional Director, CBRE
Red/White Gardenia
KEY TAKEAWAYS:
ü Drive conversations with internal stakeholders to define what a successful experience should look like.
ü Develop new ideas for how to create ‘wow’ experiences for staff, drawing on expertise from customer service disciplines such as hospitality.
ü Understand how to baseline and measure the impact of positive experiences for employees and customers.
SPEAKERS:
Rudy Dimayacyac , Global Integrated Risk and Asia Regional Governance
Manager Facilities & Real Estate - Global Business Services, Procter & Gamble
Peter Merrett , National Head of Customer Service, Property & Asset
Management, Jones Lang LaSalle
Hayden Perkin , Workplace Services Program Manager, Asia Pacific, Google www.corenetglobal.org/Singapore2014
THURSDAY 27 MARCH
13:15 - 14:15
Breakout Sessions
(continued)
KEY TAKEAWAYS:
ü Deepen your understanding of the CRE industry in Asia in the context of other geographic regions.
ü Gain an appreciation of how Asia needs to respond to global CRE performance standards and expectations.
ü Develop a framework for understanding the need for global consistency and local customisation of CRE delivery solutions.
SPEAKERS:
Nate Bedrossian , Global Head of Vendor Management, Deutsche Bank
Ming Lee Chua , Global Real Estate Director, Planning and Strategy, Unilever
Asia Pte Ltd
Andrew Hallissey , Executive Director, Global Corporate Services, CBRE
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Learn how trends in the workplace will impact the current workplace and how changes will influence tomorrow’s workplace.
ü Interact and collaborate with other professionals in the field to understand how others’ experiences can inform strategic decisions within your own organisation.
SPEAKER:
Dr. Marie Puybaraud , Director, Global Workplace Innovation,
Johnson Controls, Inc.
THURSDAY 27 MARCH
14:15 - 14:45
Networking Break
SPONSORED BY
Katong/Island Foyer
22 SINGAPORE 2014 Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 23

Session Descriptions
THURSDAY 27 MARCH
14:45 - 15:45
Breakout Sessions
Pink/White Azalea
KEY TAKEAWAYS:
ü Examine the pros and cons of importing talent from other regions into Asia.
ü Explore strategies to improve the talent pipeline.
MODERATOR:
Adam Catchpole , Head of Global Corporate Services, Asia, DTZ
SPEAKERS:
Ute Braasch , COO & Head of HR, Corporate Solutions Asia Pacific,
Jones Lang LaSalle
Dr. Graeme Field , Managing Principal, Leadership and Talent Consultant,
Korn/Ferry International
Andrew Hallisssey , Executive Director, Global Corporate Services, CBRE
Red/White Gardenia
KEY TAKEAWAYS:
ü Understand how Shell defined and implemented a best-in-class approach to vendor management.
ü Discover practical, easy-to-implement steps for streamlining vendor management - with an international CRE focus.
ü Assess how best practice international standards may be implemented without losing sight of local requirements.
SPEAKERS:
Jos Knops , Product Marketing Director, Planon Group
Alex Lim , General Manager, Planon Asia
Irwan Shah , Real Estate Territory Manager, Shell Asia Pacific
24 SINGAPORE 2014
Pink/White Magnolia
KEY TAKEAWAYS:
ü List reasons why sustainable designs won’t necessarily translate to sustainable performance.
ü Identify the value of a ‘Soft Landings’ approach to building commissioning and handover, and the advantages in passing knowledge of the design intent to the building’s users and management team.
ü Plan the assessment procedures for existing building(s) required to ensure optimum performance in terms of energy/water efficiency and occupant satisfaction.
SPEAKER:
Patrick Arnold , Director - ESD Engineer, eCubed Building Workshop Ltd.
www.corenetglobal.org/Singapore2014
THURSDAY 27 MARCH
14:45 - 15:45
Breakout Sessions
(continued)
Green/Yellow Orchid
KEY TAKEAWAYS:
ü Define what a Living Office is and how that can help to improve workplace design.
ü Be prepared to enter into debate with other work departments to discuss staff attraction and retention to maximise productivity.
SPEAKER:
Mark Catchlove , Director, Insight Group EMEA, Herman Miller
THURSDAY 27 MARCH
16:00 - 17:15
Closing General Session:
SPONSORED BY
Tanglin/Jurong
In the three decades between 1990 and 2020, the internet will have evolved from linking a few select experts in labs to connecting the entire human population through computers and mobile devices as well as billions of objects into the “Internet of Things.”
As a result, we have transitioned from the Information
Age into the uncertain Hybrid Age, an era in which technology is rapidly becoming ubiquitous, intelligent and social. Our societies, markets and governance are transforming with amazing speed.
Ayesha Khanna is a technology and smart cities expert with over 15 years vast experience as an innovation strategist advising corporate clients on data analytics, product development, knowledge management, digital branding and customer experience. She is CEO of Urban Intel, a provider of interactive online courses for skills development. Ayesha is the Senior
Editor of Look Ahead, a series of global innovation trends in The Economist.
Ayesha is currently completing her PhD in urban information infrastructures from the London School of Economics.
Please complete session evaluations using the Summit app. Prize winners will be randomly selected from completed evaluations.
PRIZES:
ü One FREE registration to the CoreNet Global Summit of your choice (2 prizes)
ü One FREE MCR seminar registration (1 prize)
Denotes recognition of highly-rated Summit speakers and moderators.
CoreNet Global Asia Pacific Summit 25

Session Descriptions
THURSDAY 27 MARCH
17:15 - 17:45
Closing Cocktail Reception
Katong/Island Foyer
One last “cheers” before we meet again in Hong Kong in 2015.
Be on the lookout for a Save the Date e-mail and registration information!
DIAMOND
26 SINGAPORE 2014
Sponsors
EMERALD
RUBY
SINGLE ITEM SPONSORS
Lanyards | CBRE
Flash Drives | ONE BKC by the Wadhwa Group
Attendee Directory | Mantri
Summit Polling | Cushman & Wakefield
Hotel Key Cards | Johnson Controls, Inc.
Travel Adaptors | Johnson Controls, Inc.
CoreNet Global Asia Pacific Summit 27

LOADING BAY
BANYAN
ACACIA
TOWER
BALLROOM
SERVICE AREA
CASUARINA
STAIRWAY TO
FUNCTION
ROOMS/
MEZZANINE
FLOOR
KATONG
TANGLIN
ISLAND
BALLROOM
JURONG
TO MAIN LOBBY
28 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
ROSE VERANDA
PINK
PEONY
WHITE
PEONY
PINK
MAGNOLIA
GRAND
STAIRCASE TO
LOBBY
WHITE
MAGNOLIA
PINK
LOTUS
RED
LOTUS
HIBISCUS
ESCALATOR
YELLOW
ORCHID
GREEN
ORCHID
JASMINE
ROOM
WHITE
GARDENIA
STAIRS TO
BALLROOM
RED
GARDENIA
RED AZALEA WHITE
AZALEA
PINK
AZALEA
CoreNet Global Asia Pacific Summit 29

Complimentary to all attendees, the Business Centre is located near registration in the Katong Ballroom.
SPONSORED BY
After a day of putting your best foot forward networking, learning, and building new relationships, stop by the Summit Lounge and relax, recharge, and unwind!
SPONSORED BY
Stop by the Beverage Station located in the Katong & Island Ballroom Foyer and grab a drink to keep you moving throughout the day.
SPONSORED BY
TUESDAY 25 MARCH
15:00 - 18:30
WEDNESDAY 26 MARCH
8:00 - 18:00
THURSDAY 27 MARCH
8:30 - 14:45
30 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
REGISTRATION
KATONG
SUMMIT
LOUNGE
BUSINESS
CENTRE
TANGLIN
JURONG
CoreNet Global Asia Pacific Summit 31

Outgoing Board Members
Jessica Beers, MCR
Jones Lang LaSalle
Erica Chapman, B.S., ESQ
OSRAM SYLVANIA
Brian Crockford, CFM, MRICS
Microsoft
T. Patrick Donnelly, AIA, MCR.h,
LEEDAP
BHDP
Gina Rizzo
Herman Miller
Incoming Board Members
Francisco Acoba, MCR, SLCR
Deloitte Consulting LLP
John Cuppello
Qube Global Software
Debra Homic Hoge, MCR, MBA
General Motors Corp
Marcus Rayner
Cresa
Craig Robinson
Cassidy Turley
Luminaries
Caroline Burns
Geyer Environments Pte
Ltd.
Jeremy Chapman
Colliers International
Erwin Chong
DBS Bank, Ltd.
Martin Ecknig
Siemens Ltd., China
Shanghai Branch
Su Lim
Jones Lang LaSalle
Christopher Smith
Manulife Financial
Aylwin Tan
Ascendas Pte. Ltd.
Tammy Tang
Jones Lang LaSalle
Grant Weine
Colliers International
James Woodburn
WPP Group PLC
Jack Yang
Flextronics
Jasmine Zhang
ADECCO
32 SINGAPORE 2014
Outgoing Chapter Leaders
CHINA
James Doug
Cummins
BRISBANE
Rod Baxter, MCR
HONG KONG
Eric Chak
M Moser
INDIA
Pratap Mane
Barclays Bank
Michael Holland
Embassy Property Developments
Anshul Jain
DTZ
Shirish Tare
Urban Instructure Ventura Capital
Narayan S. Vinodh
Embassy Golf Links Business Park
MELBOURNE
David Barnard
Diadem
Peter Evans
Colliers International
SINGAPORE
James Kim Yew Tan
DBS Bank, Ltd.
Luminaries listed here are those being recognised as the highest-rated speakers and moderators from the 2013 Asia Pacific
Summit.
www.corenetglobal.org/Singapore2014
APAC & India Top-Rated Faculty
Sylvia Koh
Jones Lang LaSalle,
CRE Finance, Shanghai,
Andrew Barker, MCR
Haworth, Capstone:
Leadership and Corporate
March 2013 Real Estate Management in Today’s Economy,
Sydney, April 2013
Mike Zamora, MCR, SLCR
Leadership & Strategy,
Shanghai, March 2013
Portfolio Realignment,
Auckland, October
2013
Portfolio Realignment,
Mumbai, November
2013
Chris Cuff, MCR, SLCR
Colliers, Advanced Real
Estate Negotiation,
Auckland, May 2013
Awdhesh Krishna
Nomura, Advanced
Real Estate Negotiation,
Mumbai, August 2013 Neil Salton
Woods Bagot, Developing
Workplace & Mobility
Strategies, Tokyo, April
2013
Vinay Ramanathan,
MCR, MBA, MSc
NSN, Sustainable
Strategies: CRE Portfolios,
Tokyo, September 2013
Tim Shen
CBRE, Sustainable
Strategies: CRE Portfolios,
Tokyo, September 2013
Hamish Plimmer
Portfolio Realignment,
Auckland, October 2013
MCR Graduates
*Pending successful completion of Tokyo Capstone seminar
**Pending successful completion of Mumbai Capstone seminar
Ramani Chinnappan**
Symantec Software India Pvt. ltd.
Nicholas A Chung, MRICS, MCR
Newmark Grubb Knight Frank
Shuichiro Furuya*
Yasuda Real Estate Co.,LTD
Kunal Jain**
Standard Chartered Bank
Makoto Kanno*
MSD K.K. (Merck)
Abdul Gafoor Khan, LEED, AP, PMP**
Cisco Systems
Kim Yiang Lee, MCR
VMWare Singapore Pte Ltd
Shinji Muraki, MBA*
Daiwa Real Estate Appraisal Co. Ltd
Masamitsu Nagasaka*
Microsoft Japan Co. Ltd.
Shinichi Ohyama*
Sumitomo Mitsui Construction Co., Ltd
Markku Oja**
Wartsila China Ltd.
Deepak Porayath**
Mahindra Lifespace Developers ltd
Vikas Rawat**
Nirlon Ltd
Kumar Shailesh**
Standard Chartered Bank
Feroz Tamboli**
Symantec Software India Pvt. ltd.
Comdt. Atanu Guha Thakurta**
Standard Chartered Bank
Sunil Verma Sr.**
Nokia Siemens Networks
Masahiro Watanabe*
Accenture
Shunichi Yamakir*
CBRE
CoreNet Global Asia Pacific Summit 33

My three primary learning goals for the Summit:
1.
2.
3.
Session Name/Speakers: How I’ll Apply on the Job: www.corenetglobal.org/Singapore2014
Challenges to Overcome: Desired Results/Target Dates:
Resource Links: People Contacts:
34 SINGAPORE 2014 CoreNet Global Asia Pacific Summit 35

36 SINGAPORE 2014 www.corenetglobal.org/Singapore2014
CoreNet Global Asia Pacific Summit 37

Asia Pacific Team
Katleen Beeckman
VP Member & Component Relations
+32 53 21 27 10 kbeeckman@corenetglobal.org
Devyna Lembard
Associate Director, India
+91 77 57002991 dlembard@corenetglobal.org
Mario Qian
Director, Greater China and Japan
+86 136 8194 9658 mqian@corenetglobal.org
Devina Sudjito
Director, SE Asia & ANZ
+65 6245 6604 dsudjito@corenetglobal.org
CoreNet Global Summits Team
Ada Allende
Director, Strategic Projects and Events
+1.404.589.3225
aallende@corenetglobal.org
Gary Wright
Senior Manager, Events
+1.404.589.3236
gwright@corenetglobal.org
Tim Venable
SVP, Knowledge & Research
+1.404.589.3221
tvenable@corenetglobal.org
Becky Binder
Senior Director, Content Development
+1.772.463.0325
bbinder@corenetglobal.org
Angelina Mullins
Manager, Global Educational Programming
+1.404.589.3235
amullins@corenetglobal.org
Fred Hernandez
Director of Client Relations
+1.303.565.4010
fhernandez@corenetglobal.org
15-17 September 2014
26-29 October 2014