TellerInfinity
™
FULL FU N C T I ON LOB BY K I OSK
Balancing technology and “touch” in the branch
Recent studies report that branches
At Glory, we believe the answer
are expensive, overstaffed, too
to this important question lies in
large, too plentiful, and designed
providing customers with choices.
primarily as transaction centers. At
How clients choose to interact with
the same time, branches remain
your institution when they visit
a critical part of your total retail
your branches should be a flexible
delivery strategy as they become a
balance of technology and your most
network of scalable service centers
important asset: your people.
level of balance between advanced
D
U
CT
technology and personal touch.
O
transaction delivery?
Glory’s TellerInfinity provides that
A
IN RY
FO P
R
in-branch service and efficient
transaction monitoring capability,
IN
between effective, personalized
transaction capability along with staff
M
financial institutions achieve a balance
By offering an expanded range of
LI
by universal bankers. So how do
PR
E
more highly automated and staffed
TellerInfinity
Advantage: Glory
Reaching that Balance
In order to improve efficiency, it is a not-so-simple matter of reducing your cost to serve while also increasing your
revenue. Lobby kiosks can certainly help with the cost reduction challenge, but may not offer the best approach to
relationship-building and revenue increasing sales initiatives.
TellerInfinity is designed from the start to be a full function, assisted self service device. This means it can be full
self-service for customers who prefer that approach. For others, who want or need personal assistance or interaction
with a ‘live’ staff member, that option is always available as well.
Branches become an optimized mix of automation and staff ready, willing and able to provide that personal touch for
those who visit your branches. Customers are given a choice of how to conduct transactions and perceive an elevated
level of service rather than a disappointing “do-it-yourself” directive. By providing choices, your customers perceive
that you are offering more, not less.
About TellerInfinity
Intelligent Cash recycling technology is at the heart of TellerInfinity. Glory is the clear global leader in cash recycling
and understands it is essential for efficient cash-handling operations. Cash recycling eliminates many back office
requirements associated with devices that issue and accept currency using separate modules like most ATMs.
TellerInfinity is designed to be easily monitored by your staff. Using tablet technology, your staff can monitor
customer transaction activity at multiple TellerInfinity kiosks and intervene in transactions as needed. Staff members
can provide guidance or take-over the transaction from the tablet computer.
The technology can be designed as a standalone lobby kiosk or become part of your branch furniture at the teller line
or through the wall. TellerInfinity fits your environment, whether open plan or more traditional, large format or small.
TellerInfinity™
TECHNICAL INFORMATION*
Cash: 4,800 notes (recycled) 1,500 notes (deposit only)
Cash Deposits
300 notes per bundle (multiple bundles possible) at 5 notes per
second
Cash Withdrawals
100 notes per bundle (multiple bundles possible) at 7 notes per
second
Coin
Single coin accept with validation. Multi-denomination coin
dispensing. Coin recycling optional
Checks
50-check bundle feeder with large capacity storage module
Touch Screen Display
Large 17 in / 44 cm diagonal measure screen. This screen is
optimized for both clarity and privacy for the user
Card Reader
Motorized card reader, with optional EMV and NFC capabilities
Keypad
VISA PCI compliance
Video Camera
For use in video teller functions or for user security snapshots
Bar Code Reader
For 1D or 2D payment notice or ID barcode reading
Statement Printer
High capacity, rolled paper, thermal printer, capable of printing
both short receipts and full statement pages
Disabled Person Access
Optimized height, touch point and viewing angles, along with
required voice-assist support
Dimensions
Dimensions (H x W x D)
Weight
49.2 x 42.5 x 48.0 in
1,248 x 1,080 x 1,220 mm
1,980 lbs
980 kg
Coin by Coin (Coin IN)
Camera/Video Conference
17’’ Touch Screen Display
EPP
Cash Deposit & Recycling
Card Reader
Statement Printer
Audio Jack
Personalization
Barcode Reader
Coin OUT
*Specifications and design subject to change without notice. Please carefully read the instruction manual to ensure correct usage.
™
Cash Capacity
Check OUT
Check Deposit
with Shutter Protection
Cash Dispense & Recycling
Receipt Printer
Glory Global Solutions
3333 Warrenville Road, Suite 310 Lisle, IL 60532
Tel: +1 (630) 577-1015
Fax: +1 (630) 577-1270
www.gloryglobalsolutions.com
Glory Global Solutions is part of GLORY LTD.
This document is for general guidance only. As the Company’s products and services are continually being developed it is important for customers to check that the information contained herein includes the latest
particulars. Although every precaution has been taken in preparation of this document, the Company and the publisher accept no responsibility for errors or omissions. The Company and the publisher accept no liability
for loss or damages resulting from the use of the information contained herein. This document is not part of a contract or licence save insofar as may be expressly agreed. All capabilities and capacity and throughput
figures are subject to note/coin size, note/coin quality and process used. GLORY is a registered trademark of GLORY LTD. in Japan, the United States of America, and EU. All trademarks are owned by the GLORY Limited
Group of companies. © Glory Global Solutions (International) Limited 2013.