GENDER STRATEGY OF POLICE Equality in Perspective 2012-2016 The Gender Strategy of Police 2012 – 2016: Equality in Perspective is published by the Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) as part of the Gender Responsive Policing (GRP) Project in Pakistan Authored by Aliya Sethi, Senior Gender Advisor, GIZ-GRP Project Input by Dr. Khola Iram, Principal Advisor, GIZ-GRP Project Edited by Sumaira Sagheer, Layout by Uzma Toor, Printed at Pangraphics Produced by the Gender Responsive Policing (GRP) Project, Pakistan Copyrights©2012 GIZ-GRP GENDER STRATEGY OF POLICE 2012-2016 Equality in Perspective ACKNOWLEDGEMENTS The Gender Strategy of Police 2012 – 2016: Equality in Perspective is the outcome of the joint agreement between the Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ) and the National Police Bureau (NPB), Government of Pakistan as part of the Gender Responsive Policing (GRP) Project. The Strategy is geared towards formulating a strategic framework for gender responsiveness of the police. The Gender Strategy of Police has been prepared through a process of consultations with the police organizations of Pakistan. The National Police Bureau has facilitated in organizing the national and provincial consultations, engaging more than one hundred police representatives in the strategy deliberations. The gender based challenges and proposed reform measures as articulated in the consultations were translated into specific priorities for a policy framework in the form of a Gender Strategy of Police by the GRP Project. The first draft of the Strategy was reviewed by a few senior police officers while the second draft was shared with all the police organizations for review and comments. We highly recognize the participation, interest and valuable input of the senior and middle management of the police in the formulation and review process of the Gender Strategy of Police. It was encouraging to receive a positive feedback from the police organizations on the Strategy document. We are thankful to the police organizations for their interest in promoting the equality perspective across the organizational and operational streams. The GRP Project in collaboration with NPB gratefully acknowledges endorsement of the Gender Strategy by the Chiefs of all police organizations. 4 The Gender Strategy document belongs to the police organizations in Pakistan. The policy and operational level commitment and support from the political and police leadership are the critical factors for meaningful implementation of the Gender Strategy. The NPB and GIZ are especially appreciative of the support received from the Ministry of Interior and a high-level policy assurance from the Prime Minister of Pakistan articulated during the International Women Police Conference – November 2011, for ensuring implementation of the strategic priorities outlined in the Gender Strategy of Police. We believe that the Strategy’s framework will prove to be a valuable instrument towards catalyzing an implementation and action plan for enhancing the scope and quality of gender responsiveness in the police in Pakistan. Equality in Perspective In preparing this Strategy, the Gender Crime Centre of the NPB has collected statistics from the Establishment/Administration branches and provincial police headquarters of Azad Jammu and Kashmir (AJK), Balochistan, Gilgit-Baltistan, Islamabad, Khyber Pakhtunkhwa (KPK), Punjab, National Highways & Motorway Authority, Railways and Federal Investigation Agency (FIA), and all the police training institutes. We acknowledge the support of the concerned police departments for data provision. 2012 – 2016 GENDER STRATEGY OF POLICE 5 CONTENTS Acronyms7 Policy Commitment - A Way Forward 6 9 Introduction 11 Rationale 12 Gender Context 15 Gender Audit 15 Outcomes of Strategy Consultations 17 The Strategy Framework 25 Layout of Priorities and Specific Actions 26 Pre-requisites for Strategy Implementation 35 Gender Responsive Plan of Action 37 Annex-1: Strategy Consultation Framework 41 Annex 2: Strategy Consultations – Key Outcomes 45 Reference Resources 50 Addl IG Additional Inspector General of Police AIG Assistant Inspector General of Police AJK Azad Jammu & Kashmir ASI Assistant Sub Inspector ASP Assistant Superintendent of Police CCPO Capital City Police Officer CEDAW Convention on the Elimination of all Forms of Discrimination against Women CPO City Police Officer CSOs Civil Society Organizations DIG Deputy Inspector General of Police DPO District Police Officer DSP Deputy Superintendent of Police EVAW UN Declaration on Elimination of Violence Against Women FC Frontier Constabulary FIA Federal Investigation Agency GB Gilgit-Baltistan GBV Gender based Violence GCC Gender Crime Center GCU Gender Crime Unit GIZ Deutsche Gesellschaft fuer Internationale Zusammenarbeit HC Head Constable IGP Inspector General of Police KPK Khyber Pakhtunkhwa LCU Ladies Complaint Unit MDGs Millennium Development Goals NH&MP National Highways & Motorway Police NPB National Police Bureau PHQ Police Headquarters PPO Provincial Police Officer RPO Regional Police Officer SDPO Sub Divisional Police Officer SHO Station House Officer SI Sub Inspector SOPs Standard Operation Procedures on dealing with Women and Investigating Crimes of Violence against Women SP Superintendent of Police SSP Senior Superintendent of Police VAW Violence Against Women VSO Victim Support Officer WPS Women Police Station Equality in Perspective ACRONYMS 2012 – 2016 GENDER STRATEGY OF POLICE 7 The Strategy offers an opportunity to collectively work towards policing with a gender equality perspective 8 Policing with equality perspective is a pre-condition for access to justice and fulfillment of human rights’ commitment. The provision of policing services with respect for diversity (valuing people’s differences) and equity (fair outcomes) is essential to increase public confidence in the institution of police for offering assistance and protection from harm and threat. The present day challenges of security are immense and the demand for police assistance, protection and maintenance of law and order has increased manifold. Therefore, a greater need exists to enhance the scope of policing and expand the resource base of the police. The effectiveness of policing is central to protecting the rights of citizens as guaranteed in the constitutional provisions. Protection of the rights of women and girls is equally an important obligation of the police. The police service is committed to fulfill its mandate of protection of women and girls and undertake necessary measures to improve its procedures, protocols and processes. The police service is committed to fulfill its mandate of protection of women and girls... There is a growing realization all over the world for working towards a gender responsive policing – as an institutional imperative to change the culture of policing to sensitively respond to the assistance and protection needs of women. Improvement of the representation and role of women in the police is yet another institutional exigency to guarantee equal opportunities for recruitment and participation of women in active policing alongside men. The formulation of Gender Responsive Strategy of Police is an illustration of our commitment to the vision of promoting gender sensitive policing in Pakistan. The goal is to cultivate gender sensitive thinking and practice within the police processes to foster inclusive participation and access to gender-just policing. Therefore, the Strategy offers an opportunity to collectively work towards policing with a gender equality perspective. The Plan of Action at the level of individual police organizations will put the necessary policy actions in place over a period of the Strategy implementation. The progress review will further assist in assessing the impact of the Gender Strategy. The ‘Gender Strategy of Police 2012 – 2016’ is endorsed by the Chiefs of the Police Organizations which include: Punjab Police, Sindh Police, Khyber Pakhtunkhwa Police, Federal Investigation Agency, Balochistan Police, Gilgit Baltistan Police, National Highways & Motorway Police, Pakistan Railways Police, Azad Jammu & Kashmir Police and Islamabad Capital Territory Police Equality in Perspective Policy Commitment - A way forward 2012 – 2016 GENDER STRATEGY OF POLICE 9 The Gender Strategy sets out the organizational and operational level guidelines for the police organizations of Pakistan A just, effective and representative police system is one that respects the fundamental rights of all citizens and complies with the national and international commitments of gender equality and women’s rights 10 Reaching out to the community with gender responsive policing services entails respecting citizens’ rights and fulfilling diverse security needs of women and men. Gender equality1 reforms aim at removing the structural barriers that deny access of women to opportunities and entitlements relative to men. The relational inequalities are evident in the form of gender stereotypes and biases. The gender perceptions are reflected in public service organizations through policies and processes that cause differential impact on women and men. The role of public service organizations is hence vital in transforming the organizational culture, structure, system and services to represent the interests2 of both men and women. processes to prevent, reduce and better respond to the crimes against women and girls. The Gender Strategy guidelines are developed on the basis of the findings of the Gender Audit of Police Organizations of Pakistan (June 2010) and outcomes of the national and provincial Gender Strategy consultations (2010-2011). Recognizing the regional diversity and province specific police details, the Strategy provides a framework of broad gender equality measures to be further translated into specific operational priorities by individual police organizations. Given the gender context of the police organizations in Pakistan, the Strategy enlists the strategic priorities and a set of related actions. To support the implementation process, the Gender Strategy outlines a Gender The police as a service delivery organization is Responsive Plan of Action, illustrating the focus mandated to uphold the rule of law, maintain areas and expected outcomes for the period peace and order and protect life and property of 2012 – 2016. A template for the Yearly of the people. The vision of police reforms Action Plan is also provided for the police seeks reshaping of police into a professionally organizations to layout tasks, responsibility, competent, operationally neutral and publicly accountable service delivery organization. From timeline and resource allocation in relation to a gender equality perspective, the police as an the identified gender priorities. institution has to be responsive to the distinct Drawing on the Strategy framework, the police needs and concerns of women and men through provision of effective policing services organizations shall formulate the organization specific Plan of Actions for the Strategy period and advancement of enabling organizational as well as the Yearly Action Plan with a regular culture and structure. review and follow up. The Gender Strategy sets out the organizational The responsibility for implementation and and operational level guidelines for the police progress review of the Strategy rests with organizations of Pakistan to expand their the Police Chiefs (IGPs) of individual police efforts to enhance the value and contribution organizations and its different organizational of women in police and develop systematic organs, whereas the task of reviewing the 1 Gender equality is about opportunity, rights and entitlements Strategy, sharing practices for implementation to human, social, economic and cultural development and equal voice in civic and political life (DFID Gender Manual 2002). Gender and improving the Strategy guidelines shall equality concept refers to analysis of social realities of women and men to understand the context and create conditions for exercise be performed by the NPB in facilitation with of rights and attainment of benefits the Steering Committee on Human Rights and 2 Interests relate to redressing inequalities between women & men in roles, opportunities, entitlements to social, economic, Gender Issues. legal and political rights and resource distribution to eliminate discrimination and enhance status of the deprived group Equality in Perspective INTRODUCTION 2012 – 2016 GENDER STRATEGY OF POLICE 11 Rationale A just, effective and representative police system is one that respects the fundamental rights of all citizens and complies with the national and international commitments of gender equality and women’s rights. The constitutional provisions on equal rights and equal protection and the national commitments on women’s empowerment, access to justice and protection from gender based violence serve as the policy premise for institutional level gender equality strategies. The Constitution of Pakistan guarantees equality and non discrimination in articles 25, 26, 27 under fundamental rights. Articles 34, 35, 37(e) and 38 in principles of policy affirm participation of women in all spheres of national life and their social and economic well being. Source: http://www.pakistani.org/pakistan/constitution/ The international obligations make it mandatory for the state to take all appropriate measures to eliminate discrimination and promote equality. The Convention on the Elimination of all Forms of Discrimination against Women (CEDAW) urges the state to remove discriminatory laws and work for substantive equality - to look at the impact of laws on women and maintain oversight to ensure that women are not discriminated against. The Beijing Declaration and the Platform for Action of the Fourth World Conference have paved the way for the UN member states to reaffirm their commitment to gender equality in twelve areas of critical concern. The Millennium Development Goals (MDGs) seek the signatory states to address women’s concerns in the attainment of all eight goals with two specifically focusing on women’s empowerment. The UN declaration on Elimination of Violence Against Women (EVAW) calls upon the states to pursue a policy of elimination of all forms of VAW with adequate resource allocation and effective provisions for protection. The role of police concerning protection of citizens against crimes underscores the need for serving all persons equally without any biases and in accordance with the norms and standards for human and women’s rights protection. Variation in the nature of security threats for women and men and prevalence of gender based violence1 (GBV) in its various forms demands adequate police assistance and protection. Evidence suggests that women’s access to police is constrained on account of social attitudes of blaming victims and considering VAW, especially the domestic violence, 1 GBV is an expression of control and domination to limit the ability of a person to make choices about life. It is the act or threat of harm committed against a person’s will, is a result of power imbalance. VAW is gender based violence as it is used to maintain unequal gender relations. CEDAW states that GBV is “violence that is directed against woman because she is a woman or that affects women excessively”. Violence may be physical, sexual, psychological, economic, or socio-cultural (GRP Information ResourceMay 2010). 12 ...the police as an institution has to be responsive to the distinct needs and concerns of women and men through the provision of effective policing services and advancement of enabling organizational culture and structure The UN declaration on Elimination of Violence Against Women (EVAW) calls upon the states to pursue a policy of elimination of all forms of VAW with adequate resource allocation and effective provisions for protection The adequacy of police response largely depends upon changing the culture of gender bias, creating gender awareness, building capacities on dealing with gender based crimes and improving related operational procedures to ensure delivery of gender-just policing services. The provision of strategic guidelines to improve policing services with adequate gender equality considerations is a pre-requisite for protection of women and girls and their equal and fair access to justice. At the institutional level, representation, contribution, advancement and recognition of women in police are gender equality essentials to promote inclusive policing culture and practice. Inclusion in the police can be empowering for women to participate in the policing affairs and have access to the opportunities to enhance capacity and perform different policing functions. The increased representation and enhanced status of women in police can empower women service seekers to approach the police for assistance with confidence and without fear of re-victimization. The prevalent gaps in women’s representation, advancement, capacities and positioning within the police indicate a dire need for policy directions to systematically overcome the institutional level gender deficits. The adequacy of police response largely depends upon changing the culture of gender bias, creating gender awareness, building capacities on dealing with gender based crimes and improving related operational procedures to ensure delivery of gender just policing services Equality in Perspective a private matter outside the purview of the criminal justice system. The fear of stigma, lack of adequate legal provisions and gender biases in the criminal justice system discourage reporting and registration of cases of gender based crimes. 2012 – 2016 GENDER STRATEGY OF POLICE 13 The Gender Audit methodology and analysis generated qualitative and quantitative results to set a benchmark for mainstreaming gender equality perspective into the police service 14 The gender context unfolds the prevalence of gaps in policy and practice of the police organizations with regard to their gender responsiveness. The analysis of the context looks into the organizational sensitivities for equal work opportunities and responsive policing services. The findings of the Gender Audit of the Police Organizations and outcomes of the Gender Strategy consultations have informed the strategy framework. Gender Audit’s Elements of Analysis: Policy Action and Influence Role of Police Management and Accountability Organizational Image and Sensitivity to Women Structure and Information System of Police to Address Women-related Crimes Reporting on Women-related Crimes and VAW Cooperation and Learning Opportunities Enabling Opportunities for Women in Police Recognition of Performance of Women Attitudes of police officers Gender Audit a three levels of scoring: overall (cumulative scores), organization-wise and element based The Gender Audit was conducted in 2009scoring. The overall scoring trends of 21% high, 2010 as a participatory exercise to gauge the 31% medium, 27% low and 21% none illustrate gender sensitivity1 of the police organizations the need for enhancing the scope of gender of Pakistan. The audit was facilitated by the sensitivity within the police organizations and Gender Responsive Policing (GRP) Project, a translating the prevailing policy provisions into joint initiative of the National Police Bureau and concrete actions. the Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ). The audit through Among the police organizations, by aggregating nine elements of analysis has gauged whether high and medium score, the Motorway police and how the police organizations have the was ranked high with 61% followed by AJK intentions and capacity to plan and implement policies that ensure fairness at workplace and in the policing services. The audit report includes results of nine police organizations based on scoring of high, medium, low and none against a set of questions ranging from the role of police management, influence and accountability to organizational culture and policing services and processes. The Gender Audit methodology and analysis generated qualitative and quantitative results to set a benchmark for mainstreaming gender equality perspective into the police service. The police at 59%. Railway police, Punjab and KPK quantitative aspect of the audit was based on have scored between 57-50%. The ranking of Sindh, Balochistan and Gilgit-Baltistan police 1 Gender Sensitivity means recognizing different social ranged between 44-40% while Islamabad police positioning of women & men, knowing its negative implications on their access to and control over resources and incorporating positioned at 37%. different needs and interests of women & men (their concerns) into policies and actions Equality in Perspective Gender Context 2012 – 2016 GENDER STRATEGY OF POLICE 15 The police organizations with scores of 50% and above have indicated presence of fair policy provisions and actions to some extent. Scoring pattern in low and none categories draws our attention towards gender gaps. The police vision reflects links to national gender equality commitments and its various policy documents affirm the security and protection of women. Nevertheless, the audit responses reveal inadequacy of concrete strategies and operational mechanisms to translate the gender policy commitment into organizational priorities. There is little emphasis on institutionalized approach to gender equality reforms. The policy outcomes can be visible when there is adequate demonstration of political will and commitment of the senior management backed by sufficient human and financial resources to improve the status of women in police and support women victims of violence. The political will varies across the police organizations at different tiers on account of lack of awareness and gender sensitivity. The women police constitute less than 1% of the police service and they are sparsely represented at mid and senior level police ranks. There is a significant difference in opportunities, resources, responsibilities and 16 recognition of women’s role. About 71% of men officers indicated little recognition of women’s role in the police and 66% suggested to enhance the profile of women in police. The audit findings suggest that the perspective of women police is rarely represented at the decision making forums and they lack career development and opportunities for promotion. Little field exposure and insignificant work assignments limit their skills and opportunity for growth. The police training lacks a gender perspective that hinders adequate understanding of distinct security needs and differential impact of police procedures and organizational processes on women and men. The organizational culture of police as identified in the audit reflects traditional patterns of behavior showing biases towards working women and women victims/survivors of violence. The responses from men in general and women in particular illustrate that women issues are not taken seriously and women officers often find it difficult to assert their position. Instances of inappropriate mannerism were also shared that indicate disrespect and insensitivity towards women officers and organizational lapse to strictly observe a code of conduct. The collective audit responses identified lack of sex-disaggregated data on cases of VAW, limited number of women police, absence of women (women desks) in mainstream police stations and insensitive treatment of women survivors of violence as factors leading to inadequate police actions on VAW. The institutional level gaps were identified across the provinces with regard to information collection (sex-disaggregated) system, reporting and follow up on VAW. The formulation and notification of the Standard Operating Procedures (SOPs) on dealing with women and investigating crimes of violence against women is considered a strategic gender responsive policy measure. However, the audit revealed gaps in practice as SOPs were not adequately pursued and implemented across the capital and provincial police organizations. Outcomes of Strategy Consultations The key findings of the Gender Audit were further reviewed during the Gender Strategy consultation process1 involving senior to 1 One national and three provincial level Gender Strategy Consultations were held engaging 101 police officers (59 men & 42 women) in deliberations. Annex 1 captures the Consultation Framework (guiding question) and annex 2 covers the key features of the Consultations’ Outcomes mid level men and women police officers. The specific objectives of the national and provincial consultations were to: Orient the police participants on Gender Audit results Review the key challenges at the organizational and service provision levels of the police and; Identify priorities and actions for the strategy formulation Drawing on the Gender Audit analysis and results, the following four themes were selected for consultations to assess the gender responsiveness of the police organizations and suggest measures for its enhancement: Human resource policies of police Positioning of women in police and workplace environment Gender sensitivity in police training and Police response towards violence against women Strategy Consultations - Key Questions Why to have a gender strategy of police? (define goal and objectives) What are the problem areas and opportunities? (context) Which challenges need to be addressed? (priorities) What are the options for addressing them? (actions) What the strategy should achieve? (outcomes & impact) The Strategy discussions in several ways corroborated the issues and challenges presented in the Gender Audit. The consultations explicitly established a common pattern of challenges, although of different enormity across the police organizations, ranging from lack of women’s representation in police to their feeble assimilation in mainstream policing and from inadequate gender orientation of training Equality in Perspective At the service provision level, the audit responses referred to information and reporting on women-related crimes and VAW. About 65% of the staff believed crimes against women are registered at the police stations. Around 54% stated that increasing the number of women officers and establishing more women police stations would better address the needs of women in reporting, investigation, arrest, detention, prosecution etc. The invisible role of women police stations and their limited geographical spread were cited as major challenges. 2012 – 2016 GENDER STRATEGY OF POLICE 17 measures to deficient policing services and a subculture to deal with cases of violence against women. seats viz-a-viz open merit based recruitment. In the presence of quota, women are not considered on general/open merit seats. The key aspects of gender-related issues that emerged as a result of the deliberations with the representatives of the police are captured below. Considering the quota as a restrictive measure for women to join police, the Sindh police has passed an order for recruitment of constables on an open merit basis. They have abandoned the quota policy. Recruitment, Retention, Training and Promotion of Women in Police The identical recruitment and selection criterion also appeared to be a limiting factor for recruitment of women in the police. Very often, the women cannot meet the criterion of physical standards. The participants from Punjab observed that 60% of the applicants do not qualify for appointment due to a limitation of physical (height) standards. A revision or relaxation in criteria are rarely observed by the police organizations as per the geographic and social context except in a few instances. A lack of standardized recruitment process, absence of gender sensitive criterion and lack of women’s representation in selection committees are considered barriers to achieving a systematic process of recruitment. The women in police constitute less than 1% of the total strength of capital and provincial police organizations. The representation of women at the higher ranks is minimal (85). The majority of women police are serving at the lower cadres (3,942 from inspectors constables). Police Strength 453,901 Men 449,874 Women 4,027 Percentage of women 0.89% Data: National Police Bureau, Police HQ Punjab & FIA. (December 2011) The inadequacy of women’s representation in police and across its different ranks and functions has emerged as a key challenge to gender mainstreaming. The reasons for little representation range from a lack of influence of gender roles and minimal policy actions to lack of recruitment and progression of women in the law enforcement career. Despite introduction of 10% employment quota for women by the federal government, adherence to the policy varies across the police organizations and the pace of inclusion of women is slow. There are issues of lack of proper planning and implementation of the quota policy. Nowhere a policy of 10% quota is being followed and it varies between 2-5%. A misconception prevails with regard to the employment of women on quota/reserved 18 Police Organization Women in Police AJK 70 Balochistan 103 Gilgit Baltistan 163 Islamabad 155 KPK Punjab 438 1,798 Sindh 902 FIA 150 MP&NH 128 Railways 113 DIG/Director NPB 1 ASPs trainees & in FC 6 Data: National Police Bureau, Police HQ Punjab & FIA. (December 2011) The turnover of women from the police is not considered a major issue besides a lack of availability of data to determine the extent of turnover. However, without due consideration The specificity of gender roles and social construction of gender relations stand as barriers to the career paths of women. The social influences were high on the issue list of consultations as a major obstacle to women’s inclusion and participation in the police. They compel women not to opt for a career in the police or even if they do so, it is often at the cost of pursuing less demanding positions either on account of one’s own stereotypical perception or the organization’s genderinsensitive policy orientation and norms. Police Organization Islamabad police Higher Ranks held by Women Police DIG SSP SP DSP ASP - - 1 2 1 Punjab - 1 12 41 1 Sindh - - 6 10 - KPK - - - - - Balochistan - - - 1 - Gilgit Baltistan - - - 1 1 Director NPB ASPs trainees & in FC Total 1 - - - - - - - - 6 1 1 19 55 9 Note: AJK, MP&NH and Railways do not have women police officers of above ranks. Lower Ranks held by Women Police Inspector 113 SI 184 ASI 311 HC 363 Constable often refused field postings. Apparently, the promotion criterion is the same for women and men; however, inherent biases do exist but are not considered as potential barriers to women’s career progression. 2,971 Data: National Police Bureau, Police HQ Punjab & FIA. (December 2011) The women police also lag behind in receiving mandatory training courses which serves as one of the bottlenecks to women’s promotion to the senior ranks. A lack of opportunities for specialized skills training is another limiting factor. There are no prospects for personal development, mentoring and exposure for career growth. Inadequate training facilities, out-of-town training venues and long duration of the training courses discourage women, especially those with the family obligations, to avail the capacity development opportunities. Despite long service tenures women are often deprived of promotion to the higher ranks because of the limited availability of seats particularly at the executive level, noncompletion of mandatory courses and inability to fulfill the promotion criteria. The field tenure is a part of the criteria and women are Data: National Police Bureau, Police HQ Punjab & FIA. (December 2011) In KPK, currently there is no provision for promotion of women beyond the level of DSP. In NH&MP, women’s role is limited to field patrolling and the career path does not go beyond the position of Senior Patrolling Officer (inspector level). In Railways, career progression halts at the constable level for women. Women’s upward mobility is constrained due to a lack of policy preference to structure career planning for women in the police. Gendered notions of women’s role, their contribution, capacity and commitment to a police career are implicitly limiting factors to elevating the status of women in police. Role and Positioning of Women in Police The role of women in police with respect to different functions of policing is not clearly defined to facilitate their deployment in a wider range of duties neither upon appointment nor during their career progression. By and large, women police perform auxiliary role of providing support to the male police in dealing Equality in Perspective to the issue, the reasons often cited for this are familial demands and expectations from women to primarily fulfill gender roles as homemakers and caretakers. 2012 – 2016 GENDER STRATEGY OF POLICE 19 with women offenders and victims, helping in the work life balance for both men and house raids, body searches, performing security women police. It has implications for women and court duties, etc. with young kids or for those having other responsibilities. The field posting of women police is not encouraged. Therefore, women are invisible in The women police referred to a lack of mainstream police stations and often excluded sensitivity to their specific needs by male from performing specialized functions such as colleagues and supervisors. Men opined that investigation, interrogation, forensic evidence the issues of women police are not given collection, etc. Women rarely serve as SHOs priority on the plea of their limited number and in general police stations except the Women role in the police. Generally, women enjoy little Police Stations (WPS) that are exclusively space and opportunity to express their views staffed by women. Recently, the Punjab police and participate in policing processes. has appointed four ASPs as SDPOs in Lahore. The issues of harassment at workplace and There is little impact made by Women Police discrimination are experienced more likely by Stations due to inadequate senior level support women than men. The consultations informed and authority to exercise their given (limited) that the extent of oversight, dissemination and mandate. The approach of establishing WPS implementation of sexual harassment rules somehow contributed towards segregation of varies to check and penalize inappropriate women police from the mainstream policing behaviors across and within the police services. The police service largely perceives organizations. women police in a restrictive role, not in the capacity of fully engaged officers performing diverse policing functions. Gender Sensitivity in Police Training The consultations referred to a lack of acknowledgment of women’s authority by male colleagues and junior staff. It is a reflection of gender biased attitudes towards women’s role, ability and contribution in the public sphere. The social attitudes, societal perception of the nature of police work, subculture and structure of police service and pervasive stereotyping1 of women police by male colleagues have direct bearing on the assimilation of women into mainstream policing. They act as limiting factors towards developing appropriate measures for appreciating diversity, integration and capacity development. The police representatives referred to a lack of standardization of police training curriculum in general and in particular with regard to inclusion of gender sensitivity, women’s rights and the issues of VAW-GBV as training topics. Gender awareness is not adequately mainstreamed in mandatory courses. Through a few external assistance initiatives, the topics of gender and human rights and attitudinal change have been introduced at different levels and in certain courses but not yet fully integrated and endorsed as integral to the teaching curriculum and assessment across the training courses and institutions. Working conditions in terms of lack of basic facilities and often insensitive workplace environment at police stations discourage women’s deployment in those units. The absence of flexible working hours affect The curriculum suggests gaps in terms of coverage, language, examples and omission of legal provisions concerning women2 . The SOPs for dealing with women and investigating 1 Stereotypes are widely held beliefs about traits and activity domains that are deemed appropriate for women & men in a given cultural context 20 2 Assessment of police training institutes & review of police training curricula was carried out in 2009 under GRP project. The Gender Strategy consultations in several ways have confirmed the findings of the police training assessment It has been observed that lack of orientation on gender sensitive communication, reporting, registration and investigation in the police training leads to less awareness of the police personnel on the needs of the victims and insensitivity towards the women survivors of violence. The training of trainers of the police institutes on SOPs of VAW and facilitation skills with a thematic focus on gender and rights are latest steps taken towards institutionalizing gender within the police training systems. However, at the moment there is no dedicated technical support available on the issue of women’s rights, gender sensitization and VAW-GBV to properly integrate the related contents into the police training programs and curriculum. Teaching Staff: Police Training Institutes Police Organizations Institutes Men Women Sindh 9 186 7 Punjab 6 416 7 Sihala 1 35 5 KPK 3 113 - Balochistan 3 75 - AJK 1 39 - Islamabad 1 13 - Railway 1 15 - NH & MP 1 24 - Total 25 916 19 Data: Police Training Institutes. (July 2011) The inadequacy of training structures and mechanisms has implications for professional learning and career development of both men and women police personnel. It was also noted that absence of formal police training policy reduces the options for introducing structural gender reforms1 in training processes. Women’s participation in the development and implementation of training process is minimal. In 25 police training institutes there are 19 women and 916 men instructors. The women are invisible at the higher level positions. There is one women SP working as Deputy Commandant in Sindh. In KPK and Balochistan training institutes there are no women staff on account of peculiar geographical and cultural context. There has been less focus on developing the capacities of training instructors and improving the training facilities and learning environment with implications on the training quality and impact. Police Response Towards Violence Against Women The deliberations on the police response towards crimes committed against women and girls, especially the various forms of violence referred to inadequacy of operational services, legal provisions, political will, police attitudes, awareness, skills, resources, practice and little accountability as major fault lines that contribute to minimal police intervention on the issue of crimes of VAW. The organizational culture of police and its operational processes by and large reflect traditional patterns of behavior with gender bias towards women survivors of violence. Stereotypes about violence against women lead to standard police response of trivializing and decriminalizing VAW. The lack of priority and insensitive attitudes were, hence, quoted as key factors for implicit and explicit disapproval by the police to record complaints of VAW. This leads to a lack of policy influence and action and inadequate allocation of 1 Structural gender reforms refer to fundamental systemic changes to ensure fair process and practices for equal engagement of women & men in different domains. Equality in Perspective crimes of violence against women have not been made part of formalized training courses. Initiatives, however, are underway to integrate SOPs in mandatory training courses. The Punjab police has recently integrated the SOP module into the regular training courses. 2012 – 2016 GENDER STRATEGY OF POLICE 21 Standard Operating Procedures (SOPs) on Dealing with Women & Investigating Crimes of Violence Against Women The SOPs aim at providing immediate assistance to women victims with respect and sensitivity and outline procedures at operational, strategic and normative levels. They seek establishment of the Ladies Complaint Units in mainstream police stations staffed with trained women police. Their role is of receiving complaints, interviewing, investigation, referrals, follow up and reporting to the senior officers in support and coordination with the duty officers and SHOs. The SOPs require data gathering from all the police stations and trend analysis on crimes against women through the Gender Crime Units at the provincial level. Enhanced role of the Gender Crime Cell in the National Police Bureau is proposed to process data on VAW from across the police organizations and present it to the decision and law making forums for policy actions. Source: SOPs for Police for dealing with women & investigating crimes of violence against women- National Police Bureau- Ministry of Interior- 2008-9 resources for prevention and management of crimes against women. The police also refers to the prevailing patriarchal practices and legal deficits as obstacles in effective management of crimes against women. This is especially true in domestic violence, which cannot be justified and presented as an argument for denial of police assistance and protection within the due course of law. In addition to police reporting and information gaps on complaints of VAW as identified in the Gender Audit, the discussions considered the dearth of women police in mainstream police stations, little powers and facilitation of women police stations, limited capacity of police personnel, poor infrastructure, ineffective linkages with service providers and absence of interaction with the community as other substantial limitations to effective handling of cases of VAW. It was noted that the SOPs on VAW are not fully operational on a wider scale. As a pilot initiative, so far nine Ladies Complaint Units have been established in Islamabad, AJK-Mirpur and Punjab-Lahore along with one Gender Crime Center in Islamabad in assistance with the GRP Project to support implementation of the SOPs. The capacity building on the SOPs continues with specific focus on the LCU staff and the station clerks to properly handle and record crimes against women. The progress of the Ladies Complaint Units thus far suggests facilitation in reporting crimes of violence against women. Nevertheless, operational constraints exist in terms of assigning staff to these units, supervision by the seniors and integration of data on violence against women in overall crime statistics. The expansion of the Ladies Complaint Units is also hindered because of a limited strength of women in police to be engaged in this initiative. The willingness and ownership at the institutional level is considered crucial to increasing the coverage and proper functioning of these units. The lack of priority and insensitive attitudes were quoted as key factors for implicit and explicit disapproval by the police to record complaints of VAW [...] The police also refers to the prevailing patriarchal practices and legal deficits as obstacles in effective management of crimes against women 22 Equality in Perspective 2012 – 2016 GENDER STRATEGY OF POLICE Shift in role from segregated to a more integrated policing and assignment of specialized functions are keys to enhancing the role and visibility of women in policing 23 Cultivate gender sensitive thinking and practice across organizational processes and operational services to foster inclusive participation and gender just access to policing 24 A Gender Responsive Strategy sets out a goal, objectives at three levels of intervention, strategic priorities and specific actions for the police as guidelines for promoting a change towards gender equality. Following from this strategy, the police organizations will develop gender responsive Plans of Action given their gender equality status and ability to achieve targets within certain timelines. Goal Cultivate gender sensitive thinking and practice across organizational processes and operational services to foster inclusive participation and gender just access to policing. Levels of Strategy The Strategy defines objectives at three levels of intervention to enhance influence and reflection of equality dimensions in policy, workplace and service delivery domains of the police. The policy support, work environment and policing services are interlinked as objectives and actions at one level with bearing on one another. The policy support is essential for application of the Gender Strategy and most crucial for attainment of equality goals and objectives related to the work environment and policing services. Objectives Policy support: Inspire leadership support and commitment to equality perspective in organizational matters and policing procedures Work environment: Build inclusive organizational environment to motivate women and men to participate fully, progress equally and act responsibly Policing services: Improve policing services to facilitate survivors of VAW and sensitively respond to gender specific protection needs of citizens Strategic Priorities Improve representation of women in the police Develop capacities and competencies of women police Enhance role, positioning and visibility of women police Cultivate gender sensitive work environment Assimilate gender learning into police training Enrich policing services with a gender equality perspective Equality in Perspective THE Strategy Framework 2012 – 2016 GENDER STRATEGY OF POLICE 25 Layout of Priorities and Specific Actions The Gender Strategy articulates a set of specific actions. The actions are drawn from the Strategy consultations. The specific actions are aligned to the strategic priorities. The priorities and actions are the guidelines for the Police Organizations to work towards policing with an equality perspective. Strategic Priority # 1 Improve representation of women in THE police Review of existing recruitment targets and processes, and the formulation of actionable plan by the police organizations are essential to increase women’s strength in the police. The consultations have suggested standardization of recruitment and human resource management policies especially regarding women’s inclusion in the police. Specific Actions 1. Set yearly recruitment targets and significantly increase the number of sanctioned seats for women at the induction level (especially the senior level). Meaningful targets to be set, keeping in view the need for developing a fully representative and balanced police service to meet diverse security needs of all citizens 2. Devise a plan for implementation of 10% recruitment quota. Clarify the policy of quota versus open merit to dispel the misconception of ineligibility of women to apply on general (open merit) seats in the wake of recruitment quota 3. Revisit and rationalize the recruitment criteria by focusing on task oriented personal competencies. Consider viability and applicability of physical standards for men and women applicants. Biological construction of men and women requires different standards of physical stature. Less emphasis on physical nature of policing and increased focus on personal attributes and interpersonal skills will add value to the recruitment and human resource management 4. Take positive recruitment actions given the social context in geographical areas where there is gross under-representation and limited pool of qualified women applicants 5. Consider recruitment of women against specialized positions along with skill-oriented training to widen the range of competencies and presence of qualified women in the police 6. Increase women’s presence in police training institutes through direct recruitment as training specialists in different fields 7. Encourage recruitment of daughters of police martyrs on Shuhdha (martyr) quota alongside their sons 8. Promote gender sensitive selection and interviewing process to deal with subtle stereotypical beliefs about capability and suitability of women to perform policing tasks and undertake supervisory roles 26 Set yearly recruitment targets for improved representation of women in police 10. Take practical measures to attract increased number of talented women to opt for career in police through improving the workplace environment, work life balance and diversity in the policing role 11. Prepare a recruitment guide for women entering the police service providing information on functions in policing, recruitment process, professional development opportunities and congenial work environment 12. Widely disseminate the advertisements of recruitment through print and electronic media to reach greater audience and arrange campaigns in educational institutions to encourage inclusion of educated women in police 13. Arrange preparation camps to guide and support women for induction in the police service 14. Enhance job descriptions to reflect position-oriented tasks and skills and ensure integration of gender sensitive behavior and work requirements 15. Performance appraisals (Annual Confidential Reports) to include additional element of gender sensitivity to make police personnel responsible for gender equality actions Strategic Priority # 2 Women’s equal access to job training and capacity building for career development is a critical factor for career progression Develop capacities and competencies of women police Inclusive participation and aspirations to excel in police career requires good standards of policing work. Training and capacity building are strategic means to improve the standard of policing and develop requisite competencies among police personnel to progress and make meaningful contribution. Women’s lack of equal access to job training and capacity building for career development seriously constrain their opportunities for progression. Few police organizations are far behind in their training achievement for women staff. Specific Actions 1. Increase women’s access to mandatory job training by setting annual targets to fill the existing training gaps on a priority basis 2. Develop a joint schedule with the training institutes to regularize training for women police and ensure their timely enrolment in induction, promotion and refresher courses 3. Ensure enrolment of selected women police in specialized policing skills courses along with provision of field attachments to enhance their experience of practical work. Prioritize policing skills to be taught based on the redefined role and tasks of women in police 4. For improving the professional standards, it is valuable to develop Equality in Perspective 9. Ensure inclusion of gender analysis aspects in pre-employment psychological testing to determine the level of gender sensitive personality characteristics of men and women candidates 2012 – 2016 GENDER STRATEGY OF POLICE 27 appropriate medium term capacity development plan for women police, incorporating training courses on basic and advanced policing skills and personal development competencies 5. Initiate mentoring program for women police working at different levels through engagement of field specialists as mentors from inside and outside the police. Mentoring can help women deal with service related challenges and prepare them for assuming higher level of responsibility and leadership positions 6. Improve the basic infrastructure like hostels, classrooms and lavatories of the training institutes making it viable for trainees especially women to willingly attend the courses. Small level crèche facilities can be of great value for women trainees having young kids 7. Training institutes to diversify training methodology and rethink course durations allowing greater participation of women police having parallel work and family responsibilities Mentoring can help women deal with service related challenges and prepare them for assuming higher level of responsibility and leadership positions Strategic Priority # 3 Enhance role, positioning and visibility of women police Equal opportunity entails exercise of full employment rights, recognition of women and men’s potential and equitable layout of roles and access to diverse positions. Shift in role from segregated to a more integrated policing and assignment of specialized functions are keys to enhancing the role and visibility of women in policing. Women’s inclusive participation can pave a way for women’s progress and elevated position in police. Specific Actions 1. Rethink the current role and participation of women in policing. Redefine women’s role from support to main functions and from segregation to mainstream. Women as equal employees can perform different specialized and general policing tasks as well as specific function of dealing with crimes of violence against women. Adequate conceptualization of women’s role and career path in policing can have a positive impact on recruitment of women in police 2. Ensure women’s deployment in the mainstream police stations to cultivate a culture of working together and acceptance among the staff and public of women’s role in mainstream policing 3. Encourage deployment of women police on important field positions such as SHOs, SDPOs and DPOs with adequate support to perform and break the stereotype of unsuitability of particular roles for women in police. Specific capacity building and field attachment programs can prepare women police to assume significant field positions 4. Women’s under-representation at senior level is inevitably linked to women’s general under-representation in police and across policing functions. Structural barriers to women’s advancement must be remedied through positive and transformative actions to: 28 Redefine women’s role from support to main functions and from segregation to mainstream Create organized spaces for cooperation, collaboration and professional advancement of women police through establishment of a representative Women Police Network 6. Enhance women’s role in training, invest in trainers’ capacity development and ensure their participation in curriculum development processes 7. Encourage posting of women at senior level positions starting off with a few training institutes by giving them role in the decision making and training management 8. Create organized spaces for cooperation, collaboration and professional advancement of women police through establishment of a representative Women Police Network. As a collective forum, the network can discuss issues concerning women’s interest at organizational and service provision levels 9. Acknowledge and highlight the good performance and achievements of women police through different communication mediums as motivation for others to follow the path Strategic Priority # 4 Cultivate gender sensitive work environment Workplace environment and organizational culture has direct bearing on work practices and processes, performance, attitudes, interaction and motivation of police. Organizational culture is largely influenced by societal norms and manifests itself in the form of policy actions, work arrangements and behavior patterns. Traditional and gender biased thinking towards women working in the public sphere also has its negative implications for women in police. Gender sensitive treatment and workplace practices go a long way in ensuring equitable work provisions and favorable organizational culture for both women and men staff to fully contribute to the policing goals. Specific Actions 1. Police organizations, especially at the senior management level, to demonstrate commitment to advance gender sensitive workplace practices and develop a positive image of police culture with regard to equal opportunities, fair treatment and inclusive participation. Examples of demonstration of senior level commitment are personal belief in equality, reflections in personal practices, giving gender Equality in Perspective a. improve the pace and process of progression of women through different police ranks b. increase the sanctioned positions for women’s recruitment and promotion c. rationalize the promotion process to overcome the existing gaps and backlog 5. Improve representation of women in police training institutes with introduction of career path, performance based incentives and women specific facilities to make postings at training institutes more attractive 2012 – 2016 GENDER STRATEGY OF POLICE 29 supportive policy statements, encouraging equality initiatives, prioritizing gender sensitive measures, dedicating resources and ensuring compliance of policy directives 2. Consciously work towards changing the organizational culture through formal awareness raising and making gender sensitive workplace a training topic of induction courses 3. Develop and adopt standard operating procedures on workplace norms concerning day-to-day behavior, attitudes, interpersonal communication and practices of women and men police officers especially at the field level to ensure non-discriminatory work environment. Assign oversight responsibility to supervisors to uphold equality of treatment and properly deal with non-compliance 4. Strengthen monitoring and complaint mechanism for dealing with cases of sexual harassment in police organizations specifically where there are policy and procedural gaps. a. Develop a comprehensive anti-sexual harassment policy with applicable and effective mechanism for implementation b. Ensure involvement of credible women and men officers in complaint management process c. Create awareness about sexual harassment issue and related policy provisions across all tiers of the police organization. Make it a part of the induction courses as well as organize exclusive awareness sessions d. Issue a policy statement on zero-tolerance against sexual harassment and discrimination at workplace. It is to reassure the staff of seriousness of the institution in effectively dealing with complaints of inappropriate behavior 5. Introduce family friendly policies to encourage work life balance through following measures in line with the workplace and staff requirements along with provision of adequate funds: a. Child care facility at workplace or within local areas (explore options for subsidized services or arrangement in cooperation with other organizations) b. Part time work option and other flexible work practices c. Adherence to duty shifts, workload management and rationalization of duty hours d. Pick `n drop at distant duty locations and accommodation facilities especially for women staff e. Paternity leave1 f. Recreation break g. Annual family retreats 6. Prioritize provision of basic infrastructure facilities and transportation in police stations, police offices and training institutes to ensure adequate service delivery especially keeping in view the needs of 1 Paternity leave is meant to facilitate father of a newborn to share responsibility with his spouse. Paternity leave entitlement varies from a few days to long duration. Organizations can decide on number of days given the pattern of the social need. 30 Create awareness about sexual harassment issue and related policy provisions across all tiers of the police organization Police training courses to integrate different aspects of gender awareness and analysis in the context of policing [...] an exclusive training module on gender sensitization for different cadres to be developed and formalized as part of the mandatory courses Assimilate gender learning into police training The knowledge of gender issues and understanding of its relevance to policing is of significant value to mainstream gender perspective into policy and practice of the police. Training helps in acquiring job related information and skills, and in shaping and reshaping attitudes towards work. Training communicates a vision and mandate of the police and develops a perspective about the norms and values of policing. Therefore, gender orientation of the police training is important to inculcate gender sensitive values and norms among the police with positive reflection on policing practices. Specific Actions 1. Police training institutes (curriculum development committees) to work towards improving gender orientation of all police training courses drawing on gender gaps as identified in the training curriculum review (2009) and the Strategy consultations 2. Integrate different aspects of gender awareness and analysis across training topics/modules elaborating socio-cultural realities and impact of gender differentiation on social positioning of men and women. This allows better understanding and redressing of gender inequalities in the context of policing. Topics of women’s rights, international conventions and commitments, gender based violence (VAW), Islam and gender and gender sensitive policing to be specifically integrated 3. In addition to the integration across training topics, an exclusive training module on gender sensitization for different cadres to be developed and formalized as part of the mandatory courses 4. Regularly review and upgrade course curriculum and ensure inclusion of all important laws and legal provisions concerning women’s protection 5. Course curriculum to be standardized and minimum standards of gender learning to be established focusing on gender sensitive content, language, illustrations, exercises, analysis, materials and training methodology 6. Make Standard Operating Procedures on dealing with and investigating crimes of violence against women an integral part of training courses tailored to the job requirements of different police ranks 7. Develop a pool of trainers capable of conducting generic gender sensitization training and thematic sessions on SOPs related to crimes of violence against women in regular training courses Equality in Perspective Strategic Priority # 5 31 2012 – 2016 GENDER STRATEGY OF POLICE women police. Women police to be specifically facilitated while performing late night duties especially offering pick `n drop from and to the residence 8. Training institutes to ensure availability of gender subject specialist for review, development, integration and upgradation of course curriculum from a gender perspective 9. Examination and course assessment to include questions on gender awareness to enhance the value of training on equality 10. Specialized policing skills courses such as investigation, anti-terrorism, security, intelligence, etc to include gender analytical content aligning police work with requirements of gender roles and distinct security needs of women and men 11. Organize periodic seminars on gender responsive policing topics and support research initiatives to develop knowledge resources for influencing policy actions with technical support from research and international organizations The role of police in prevention of crimes and protection of women and girls against violence is crucial, and hence barriers to their access need to be addressed through effective policing Strategic Priority # 6 measures Enrich policing services with A gender equality perspective Enrichment of policing services and modification of operational protocols are essential to fairly respond to diverse assistance and protection needs of women and men. Equal recognition of citizens’ right to access police service and exercise legal entitlement irrespective of identity lines - sex, class and ethnicity etc - is of significance for police to build an inclusive, rights respecting and gender just image of police. The role of police in prevention of crimes and protection of women and girls against violence is crucial, and hence barriers to their access need to be addressed through effective policing measures. Specific Actions 1. Police organizations to enhance operational procedures reflecting gender perspective in interaction with the public and on preventing and managing different types of crimes. Articulate, disseminate and conform to gender sensitive provisions for dealing with complainants, suspects, alleged offenders, victims, witnesses, other service seekers and stakeholders 2. Prioritize police response and actions on the issue of violence against women. Political will of the senior police management in the form of clear policy directives is critical to ensure ownership within the police ranks and translate policy directives into specific actions 3. Police annual plans to include gender responsive policing priorities especially response and actions on crimes against women indicating objectives, targets and the allocation of sufficient resources 4. Develop measurable performance indicators for reviewing and analyzing the police performance on taking practical steps in prioritizing, sensitively handling and following up the crimes of violence against women 32 Police annual plans to include gender responsive policing priorities especially response and actions on crimes against women indicating objectives, targets and the allocation of sufficient resources 6. Like other specialized functional sections, the police organizations can consider developing a special unit/police squad on the crimes of violence against women to plan, extend expert support and oversee handling, investigation, follow up and referrals of reported crimes against women at the operational level. The unit can also strategize on working with the community and the service providers on prevention and support mechanism for the survivors of violence Synergy in provision of services to the survivors of violence is essential to support women’s result oriented access to justice 7. Other option could be designating senior officers in each of the police regions to exclusively work as liaison officers on crimes of violence against women. They can support the police stations and the Ladies Complaint Units/women desks in dealing with and following up the reported cases of violence. They can also supervise collection, compilation and reporting of the data on crimes against women to the senior police management to develop strategies for continuously improving the police response 8. Police organizations to make provision for the Ladies Complaint Units or Women Desks in the police stations by prioritizing areas and setting targets for establishing these units/desks. Ladies Complaint Units are proposed under the SOPs to facilitate reporting of crimes against women. Limited strength of women in police is cited as one reason for lack of expansion of these units 9. Facilitation in reporting of crimes against women is largely dependent upon sensitivity of men and women staff at the police stations. Training of LCU staff, station clerk and duty officer of the police stations on the SOPs is important to treat women sensitively and handle complaints of VAW effectively 10. Assign supervision and monitoring responsibility of the Ladies Complaint Units to the senior police officers to ensure proper functioning and reporting to the higher levels as proposed in the SOPs 11. Currently LCUs do not have a Victim Support Officer (VSO) as proposed in the SOPs. Appointment of the VSO with enhanced role of supporting and guiding the complainants and women victims is important to cater to their immediate relief and protection needs. VSO to have specific information and skills to guide on procedures for filing complaints, facilitating in medico-legal, accessing legal and shelter services and providing basic counseling 12. Strengthen referral of survivors of violence to the service providers through developing the cooperation protocol and keeping a close working relationship especially with the health and social welfare departments Equality in Perspective 5. Include progress on crimes against women in the annual police reports. Collect sex disaggregated data on crimes against women and integrate into mainstream data management system of the police organizations 2012 – 2016 GENDER STRATEGY OF POLICE 33 13. Synergy in provision of services to the survivors of violence is essential to support women’s result oriented access to justice. Police may consider contributing towards a pilot initiative (by any lead service provider e.g. hospitals) for provision of coordinated services such as medical examination, statement taking, counseling, investigations, legal advice and other crisis support. One stop shops (Thuthuzela Care Centers) of South Africa and one stop crisis centers in Malaysian hospitals illustrate best practice examples of arranging one roof specialized services being replicated by other countries 14. Integrate gender issues in the ongoing police community liaison initiatives. Police senior officers can use different interactions forums to raise awareness, exchange dialogue and seek assistance on prevention and resolution of the issue of VAW. Strengthened relationship between police and the community can increase public confidence on the police services and develop a better understanding of the security needs of different segments of population Police collaboration with the civil society organizations working on human and women’s rights having strong grassroots presence can strengthen the police community linkages 15. Police collaboration with the civil society organizations (CSOs) working on human and women’s rights having strong grassroots presence can strengthen the police community linkages. Police and the CSOs to consider new ways of engagement and cooperation to overcome lack of confidence and reluctance to collaborate and complement each other’s work 16. Women Police Stations to take lead in establishing linkages especially with women community and together with the LCUs to arrange activities to regularly interact on security issues of concern for women including dialogues on VAW. Well informed and sensitized community can act as a support group for survivors of violence 17. Empower women police stations with clearly defined role, operational responsibilities for registration and investigation of crimes, adequate staffing, influence, and budgeting to continue with the mandate of facilitating women complainants and survivors of violence. Strengthened capacity, improved facilities, management’s interest and support, supervision and performance monitoring can enhance the impact of WPSs 18. Focus on improving the police helpline services as it can greatly facilitate callers especially those seeking advice and assistance related to the family violence, sexual assault and support for children and women’s protection etc. Training of the helpline staff to be incorporated as a regular feature to equip them with essential skills to make them more responsive to the needs of people calling for assistance 34 Empower women police stations with clearly defined role, operational responsibilities for registration and investigation of crimes... Equality in Perspective 2012 – 2016 GENDER STRATEGY OF POLICE 35 Pre-requisites for Strategy Implementation Policy Support and Action Planning Policy support for gender equality is being articulated as one of the Strategy’s objectives to illustrate significance of the political will in facilitating the implementation of the Gender Strategy Pre-requisites for Strategy Implementation Policy Support And Action Planning 1. Policy support from the senior management at the level of the police chiefs (IGPs) of the individual police organizations is a necessary condition for application of gender equality practices across the organizational and operational domains. Policy support for gender equality is being articulated as one of the Strategy’s objectives to illustrate significance of the political will in facilitating the implementation of the Gender Strategy at different tiers of the police organizations Endorsement of the Strategy, development of the Gender Responsive Plan of Action, commitment of adequate financial, human and technical resources for implementation of the yearly action plans and periodic progress reviews will be the indicators for demonstration of the policy influence and support 2. Commitment and readiness of senior officers in the police hierarchy, heading different operational and divisional units is crucial to take lead on gender responsive actions and ensure implementation of specific Strategy measures 3. Gender Responsive Plan of Action to be drawn by the individual police organizations within the 6 months of the approval and notification of the Gender Strategy of Police (A framework of a Gender Responsive Plan of Action is illustrated for reference along with a template of the Yearly Action Plan). The Plan of Action will include: firstly, the strategic priorities outlined in the Gender Strategy along with the areas to be specifically focused by the police organizations and related expected outcomes for the Strategy period; secondly, the Yearly Action Plan to 36 translate the Gender Strategy priorities and focus areas into specific organizational tasks/actions 4. Organizational level committee to be formed to formulate the Plan of Action and devise mechanism for implementation and progress review. Committee to comprise senior men and women police officers having good understanding of gender issues. Representatives of the NPB’s Steering Committee on Human Rights and Gender Issues to be preferably included as members in their respective organizational committees 5. Task of reviewing the Gender Strategy, sharing practices of implementation and improving the guidelines shall be performed by the NPB in facilitation with the Steering Committee on Human Rights and Gender Issues 6. Discussion on the progress of the Gender Strategy implementation will be the regular agenda point in the annual meeting of the National Police Management Board 7. Progress review of the Plan of Action and the Yearly Action Plan is a responsibility of the individual police organizations. Expected outcomes listed in the Plan of Action will serve as key indicators to measure the progress of the activities to determine the level of achievement on a yearly basis 8. Strategy monitoring will include the Gender Equality Assessment to be carried out after three years of the Strategy implementation by the police organizations. The equality assessment to draw on the questions included in the Strategy Consultation Framework (annex 1) and focus on assessing the impact of the institutional measures against the strategic priorities based on the Gender Strategy. Priorities & Focus for Gender Strategy Period: 2012 - 2016 Name of Police Organization: Strategic Priority Improve representation of women in the Police Focus Indicate an overall (5 year) target for increase in women’s recruitment Expected Outcome Increased employment opportunities for women in police Layout yearly recruitment targets ie 2012-2016 Define gender sensitive standards for Emergence of Police service as a recruitment, selection, job description career option for qualified women and performance assessment Develop capacities and competencies of women police Indicate annual women’s enrolment targets for mandatory police trainings Enhanced work capacity and performance Develop medium term capacity development plan with emphasis on specialized policing and personal development competencies Formalized personal and career development opportunities Work out a plan for on the job mentoring of women police, preparing them for field postings and senior positions Prioritization of capacity development initiatives for women police Funds allocation for improvement of training facilities especially catering to women’s specific needs Improved training facilities Equality in Perspective Gender Responsive Plan of Action 2012 – 2016 GENDER STRATEGY OF POLICE 37 Enhance role, positioning and visibility of women police Cultivate gender sensitive work environment Assimilate gender learning into police training 38 Develop a process to review and redefine role of women in police Inclusive participation and integration of women into mainstream policing Indicate number of women police for field attachment & deployment Increased opportunities for promotion and better positioning Specify number of potential women police for engagement in specialized policing tasks Better representation of women police across policing functions Identify barriers and improve the pace of women’s progression to higher ranks Visibility of women police at higher ranks Develop SOPs on workplace norms to uphold equality of treatment for the employees and the service seekers Illustration of gender sensitive workplace norms and behavior Introduce policy/strengthen mechanisms for dealing with workplace sexual harassment System in place to deal with inappropriate behavior and practice Work out a plan for introducing family friendly policies (work life balance) Improved balance between work & private-family life Revision and upgradation of training modules (integration of gender awareness/analysis, GBV and SOPs on VAW) Improved understanding of relevance of gender issues to policing Develop minimum standards of gender learning to be followed by the training institutes Demonstration of gender sensitivity in policing practices Undertake research initiatives and organize seminars on gender responsive policing topics Promotion of gender learning and reflection Improve operational procedures of police on prevention and management of crimes from a gender perspective Effective operational response to diverse assistance and protection needs of service seekers Ensure policy directives on dealing with crimes against women and application of SOPs on VAW (establishment of LCU, women desks, enhanced role of VSOs) Improved access of women survivors of violence to police services Prioritize police actions on crimes against women and include the same into the annual police plans Enhanced measures to mainstream women’s concerns into policing processes Develop performance indicators on handling crimes against women Greater responsibility for action and follow up on crimes against women Consider establishment of special police unit on VAW/GBV to provide specialized support and/or dedicate senior officers in regions to act as liaison officer on crimes against women Better reporting and investigation of cases of VAW/GBV Streamline disaggregated data management, analysis and reporting on VAW Information on intensity of VAW and extent of police response Strengthen police referrals to service Increased facilitation of survivors of providers for survivors of violence and violence take measures for synergy in service provision Empower Women Police Stations with enhanced mandate and operational capacity Greater impact of Women Police Stations Plan measures to strengthen police community liaison and collaboration with CSOs on the issue of VAW/GBV Better linkages with stakeholders on VAW/GBV Equality in Perspective Enrich policing services with gender equality perspective 2012 – 2016 GENDER STRATEGY OF POLICE 39 Template: Yearly Action Plan Police organizations to develop Yearly Action Plan to translate the strategic priorities and laid out focus into specific actions and tasks. Specific Actions/Tasks Responsibility Tasks and actions to be listed and prioritized given the current gender status of the individual organization Responsibility, timeline and resource allocation to be determined accordingly Police Organizations to consider the following while developing a yearly action plan: How to process the development of the action plan? What are the priorities for inclusion in the yearly action plan? What is possible to achieve? What is more strategic? Which actions can deliver better results? How to spread the actions over 5 years? How many funds to allocate? Who (officers/divisions) to assign task wise responsibility? When and how to report? How to assess the progress? When to formulate the next year’s action plan? 40 Timeline Resources Strategy Consultation Framework Group Work Guidelines: Challenges and Possible Strategy Actions Group had two tasks: related to the topics, identify challenges/issues and list down possible actions to improve the situation. Questions were provided not to limit but to initiate the discussion and guide the process of inquiry. 1-Topic: Gender Responsiveness of Human Resource Policies of Police Purpose of the exercise: to seek information about policies and procedures and organizational (police department) current practices with regard to human resource aspect with particular emphasis on women’s inclusion, participation and career advancement in police organization. Recruitment: 1. Is the criterion and the process for recruitment of men and women the same? How far it is appropriate and facilitates women to join police? 2. How often are targets for recruiting women set in your police organization? 3. How is 10% recruitment quota for women being implemented in your police organization? 4. What are the factors at the level of police that discourage women from joining the police service? 5. Is gender sensitivity reflected in the job description, performance appraisal and incentive systems? How? Retention of women: 1. How police service facilitates women to remain in the service? 2. What are the reasons within the organization that lead women to leave police service? Which rank has little retention of women staff? 3. Is there a policy in your police organization that addresses sexual harassment and how appropriate is the mechanism to deal with this issue and to what extent it’s being applied? 4. Are the leave rules permitting paternity and maternity leaves? Equality in Perspective Annex-1 2012 – 2016 GENDER STRATEGY OF POLICE 41 Promotion of women: 1. Are there similar mechanisms in place for promoting men and women and do they support equal opportunities of promotion for women? 2. What are the limiting factors that keep the women from meeting the promotion criteria? Please highlight. 3. How often are women encouraged to assume field postings or position of authority? 4. If women officers are assigned field postings, what are the problems faced by them to establish their authority and fulfill their job responsibilities in order to become eligible for timely promotions? 2-Topic: Positioning of Women and Workplace Environment Purpose of the exercise: to seek information about organizational (police) processes and practices with regard to positioning of women in police service and workplace environment. 1. What is perception of women’s role and contribution in police service? a. What is the role (tasks/duties) of women in police? b. Is there recognition of women’s contribution/role at different positions by their male colleagues and superiors? c. What hinders women’s placement in mainstream police stations or other important authoritative positions? d. Why women are not visible in the field (postings)? Are the women officers hesitant to accept such positions or there is no prioritization by police higher ups, what are the reasons? 2. Are women police officers able to share their views in different meetings in presence of senior officers? 3. To what extent are women able to assert their authority particularly while working as supervisors? 4. Do the facilities (office space, toilets, day care, working hours, etc.) cater to the needs of women and men? 5. Are complaints from men and women addressed regularly and in addition to formal procedures, are there any informal processes to check and correct inappropriate behavior particularly towards women? 6. Is there anti-sexual harassment policy in place and how far is it being implemented? 42 Purpose of the exercise: to seek information about police service provision and mechanisms to offer adequate support to women complainants and women victims of violence. 1. What is the level of sensitivity of police towards crimes against women? 2. What is the extent of ability of police to deal with crimes and VAW at different levels? 3. Are there adequate provisions in police stations, enabling women complainants to confidently access police station to get assistance? 4. What is the extent of awareness and implementation of Police SOPs on dealing with women and investigating crimes of violence against women? 5. What level of funds is committed towards preventing crimes and VAW? 6. What are the mechanisms for reporting and data collection on crimes against women? How it is shared with senior officers? Do they share it at federal level and with whom? 7. What is the nature of linkages with service providers to refer victims of violence to shelters, counseling, legal aid and hospitals etc? 8. Is there any interaction of police with the community to raise awareness on social causes and prevention of VAW and how systematic is their approach? 4-Topic: Gender Responsiveness of Police Training/Capacity Development Purpose of the exercise: to seek information about the extent of gender sensitivity of police trainings and capacity building measures with emphasis on training curriculum and materials and inclusion of women in training courses and equal opportunities for professional development. 1. Are all course contents used for different police trainings gender sensitive? Is there any gender insensitive material included in police training? Can you quote 1-2 examples of insensitive material and indicate the course? 2. Do the police curricula include topics of human rights, gender and VAW? In which courses these topics are not discussed? Equality in Perspective 3-Topic: Policing Services for Prevention of Crimes and Violence against Women 2012 – 2016 GENDER STRATEGY OF POLICE 43 3. Are topics like sensitive reporting, investigation and registration of women related cases incorporated in police trainings? 4. Are there sufficient professional development opportunities for women? a. Do all women officers joining police attend mandatory police trainings (for e.g. Recruit, Intermediate, Upper, Lower) course? b. Are there equal opportunities for women officers to participate in specialized police courses? c. Are any special career development courses planned for women officers to enhance their performance? d. How far the training environment is conducive to learning for both men and women trainees especially for women? 5. What is the ratio of women trainers in police training institutes and how does it affect the overall training environment? 6. Is there involvement of women in curriculum development? 44 Strategy Consultations – Key Outcomes* NATIONAL & PROVINCIAL LEVEL RESPONSES ON WHY TO HAVE A BOX 1 GENDER STRATEGY OF POLICE? Promote gender sensitive policing Be sensitive to women and men’s needs Change mindset & eliminate gender stereotypes within the police Improve police response towards handling of VAW cases Enhance law enforcement Fulfill women’s security needs Respect diversity Make police officers gender sensitized Facilitate implementation of 10% recruitment quota for women in police Enhance participation of women in police Facilitate conducive workplace environment Build positive image of police to deal with gender discrimination Make police responsive to gender equality issues & ensure compliance on actions * Notes on Consultations –Dec 2010 – May 2011 Equality in Perspective Annex-2 2012 – 2016 GENDER STRATEGY OF POLICE 45 Discussions on Challenges BOX 2 Human Resource Policies Of Police Less number of women in police Lack of implementation of 10% recruitment quota Similar recruitment criterion with no relaxation for disqualification of women applicants on ‘height’ standards Difference in physical standards for men & women (Sindh) No benchmark for women’s recruitment Preference for recruitment of men Women’s role not well-defined Women not given equal roles and status as of men police officers Women not given field postings necessary for promotions Limited allocation of seats for promotion – women’s promotions in some cases considered separately Conflicting family and work commitments - little support facilities Inadequate implementation of sexual harassment policy (with a few exceptions) Discussions on Opportunities, Priorities & Actions BOX 3 Human Resource Policies of Police Willingness and policy action at the top to increase recruitment of women in police Aim for implementation of 10% recruitment quota for women Allocate quota for different positions within the police, i.e. station clerks (moharars) Recruit women as specialists for specialized functions (investigation) Women’s role and functions need revision and enhancement Proper job description to be developed Adequate facilities to be provided to motivate women to join police Recruitment and selection process to include gender sensitive considerations Remove hurdles in promotions of women to next ranks Increase opportunities for promotion of women to higher ranks 46 Women are not equally considered for promotions due to lack of field experience. They are discouraged to assume field assignments Sindh Consultation- Jan 2011 Psychological Challenges Mindset of senior officers Mindset of female police Practical experience Capacity issues Administrative Insufficient facilities Inadequate strength Exigencies of situation Social Issue of social acceptability Reluctance in information sharing Thana culture Punjab Consultation – Feb 2011 Limited field deployment of women (no key field positions & important assignments) Women are invisible in mainstream policing Exclusion from police stations & specialized policing functions Work environment of police suits men more than women Women are considered less suitable to work as SHOs or investigation officers Often sexual harassment issues are resolved through informal means/at the immediate reporting officers level Formal process of complaint and inquiry rarely pursued Inappropriate staff conduct and lack of support by male colleagues especially during combined duties (duties at night) Lack of basic infrastructure & transport facilities at the police stations to cater to all, particularly women’s needs Discussions on Opportunities, Priorities & Actions Positioning of Women & Workplace Environment BOX 5 Expand the role and status of women in police Assign women specialized policing tasks and deploy them as DPOs & SHOs Focus on capacity building of women in police Arrange for field attachments of women police to prepare them for active policing Regularly review issues concerning women’s participation in active policing Improve the culture of police stations (Thanas) and integrate women police in mainstream police stations and policing work Sensitize police personnel on gender issues and promote good values and work norms Take immediate notice of disrespectful behavior of police personnel towards women colleagues and women complainants Improve the work facilities (office, transportation, residence/quarters, duty hours) Equality in Perspective Discussions on Challenges BOX 4 Positioning of Women & Workplace Environment 2012 – 2016 GENDER STRATEGY OF POLICE 47 Discussions on Challenges, Opportunities, Priorities & BOX 6 Actions Prevention of Crimes of Violence against Women Lack of proper procedures and protocols to sensitively deal with women complainants Absence of provisions in police stations to facilitate women complainants (sitting area, privacy) Lack of awareness and application of SOPs on dealing with VAW Absence of dedicated staff and services for dealing with crimes of VAW No specific fund allocation to improve policing services Prevention of crimes of VAW low on priority list of police Lack of involvement of women police in dealing with Crimes of VAW (number, capacity & priority issues) Little gender sensitivity and awareness on issues of VAW among police personnel; National consultation suggested little awareness at all levels Punjab believed senior officers have good understanding while issue of lack of awareness exists at lower and mid levels Lack of recognition and no incentives for police officers working on crimes of VAW Reporting of VAW (domestic violence) cases are discouraged at lower level VAW data collection not streamlined. No specific mechanism established and/or there is lack of information among police personnel on availability of VAW data Limited outreach, mandate and impact of WPS Inadequacy of police linkages with service providers on crimes of VAW Weak police community liaison on the issue of VAW BOX 7 insensitive police attitudes lead to biased treatment of women victims of violence and refusal to record complaints of VAW crimes National Consultation Dec 2010 Discussions on Opportunities, Priorities & Actions Prevention of Crimes of Violence against Women Demonstration of support to the prevention of crimes of VAW Review and improve protocols on dealing of police with women seeking assistance Improve the compliance procedures to ensure appropriate actions are taken on reporting of crimes of VAW Gender sensitization of police (men & women) from senior to lower ranks Ensure dissemination and implementation of SOPs on VAW Arrange for special training sessions at the police station level on SOPs Assign dedicated police staff to deal with the cases of VAW Establish desks/cells at police stations to deal with crimes of VAW 48 Lack of priority and Separate registers or other mechanism evolved to record crimes of VAW Directives on compulsory reporting of information on crimes against women and sharing the same with seniors WPS to exercise their powers to register FIRs and investigate cases of VAW Collect and compile data on VAW and disseminate widely within the police for information and awareness Strengthen linkages with service providers by involving local CBOs & NGOs Involve community key actors in creating awareness on the issue of VAW Police officials to raise VAW issue and role of police in prevention in interactions with the community elders/notables Topics of gender, human rights and VAW are superficially covered in training courses KPK Consultation – May 2011 Lack of standardization of police training curriculum No specific inclusion of gender as a training topic in mandatory courses of different ranks Gender sensitivity in content and training methodology is missing Skills of sensitive reporting and investigation of crimes of VAW are not covered SOPs on investigation of crimes of violence against women are not yet fully integrated into formalized training process Lack of involvement of women police in curriculum development Few women instructors in training institutes Little mandatory and specialized training opportunities for women Lack of basic infrastructure and training facilities in police training institutes Discussion on Opportunities, Priorities & Actions BOX 9 Police Training/Capacity Building Standardization of training curriculum with guidelines for gender sensitivity Development of police training policy to meet emerging capacity building challenges Formalize integration of gender perspective in mandatory courses Organize specialized policing skills courses for women police Focus on training needs of women police SOPs on VAW to be made part of police training courses Allocation of adequate funds for improving the training infrastructure Separate hostel/residential facilities for women trainees and instructors Participation of women police in curriculum development (involve mid level if senior rank officers not available) Equality in Perspective Discussions on Challenges BOX 8 Police Training/Capacity Building 2012 – 2016 GENDER STRATEGY OF POLICE 49 REFERENCE RESOURCES 1. 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