Your Life, our Quality. Worldwide.
Replacement Parts
Software
Instructions Manual
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Index
 Home page
Pg. 1
 Product Search
Pg. 2
 Product Details
Pg. 6
 Replacement Part Selection
Pg. 7
 Basket
Pg. 11
 Send Request
Pg. 13
 Note
Pg. 16
 Useful Addresses
Pg. 18
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Home Page
1
3
2
• 1) Navigation menu
• 2) Product list
• 3) Product list pictures
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Product Search
• Select “Search Products” from Navigation menu (1)
• Enter Part Number code (P/N°) which is located on
the product label
• In alternative search by the exact product dectription
(Type) es: CDX/A 90/10
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Product Search
• Click the highlighted item to view more details of the
product
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Product Search
• Product research can also be made by scrolling
the ”Menu Product List”(2) or by clicking on
the ”Photo Product List”(3) directly on the home page of
the software
3
2
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Product Search
• Model research can also be made by scrolling
the ”Menu Product List”(2) or by clicking on
the ”Photo Product List”(3) directly on the home page of
the software
3
2
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Product Details
6
4
5
• 4) Graphics Table components
• 5) List of components
• 6) Buttons for Zoom graphics table
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Replacement Part Selection
• Each components on the “Graphics Table”(4) is
identify by an identification number(ID). The same ID
number and a description appear also on the “List of
Components”(5)
• To select the desire component, click on the ID
number on the “Gaphics Table”(4) or on the shopping
basket
on the “list of Components”(5) below
• Then following pop-up appears
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Replacement Part Selection
• In the pop-up windows just click on the “add to
basket” button to add the component in the list of
Replacement Parts
• Repeat this operation for all the Replacement Parts
that are desired
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Replacement Part Selection
• If you already know the code of Replacement
part you need, select “Search replacement parts
details” from the Navigation menu (1),
enter the code and click on "Search" to go directly
to the Replacement part. Now it is easy to add it into
the basket
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Replacement Part Selection
• Besides clicking on the "lens"
on the search
result, it is shown a list of all models with the same
raplacement part
Then selecting a model from the list below, you will go
directly into the graphics table(4)
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Basket
• If you want to change product in order to select other
Replacement Parts, simply repeat the procedure
explained at the beginning of the Software Instructions
Manual
• Once that all detalis have been added, select
“Basket” from the Navigation menu (1) at this point
the full list of selected Replacement Parts will appear
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Basket
• In this screen, changing the list or Replacement
Parts can still be done:
 Some Replacement Parts can be removed from the
list by clicking on the trash icon
 The amount can be changed simply adding or
removing with the use of “+” and “-” buttons
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Send Request
• In order to proceed with the request, click
“Checkout”
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Send Request
• A form for personal data information then appears.
Some fields are required and are identify by this
symbol “‫”٭‬
• Complete the form and select “Continue”.
• On the next page a summary of personal data
information and the complete list of Replacemnt Parts
will appear
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Send Request
• Selecting “Proceede with order acceptance” a
request will be sent to our sales network
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Note
• The “Graphics Table”(4) are general and common
for all models of the same family product so few
particular drawn on the “Graphics Table” may not be
on the chosen model
• If a particular on “Graphics Table” is clicked and the
pop-up below appears (blank), it means that this
Replacement Parts is not inserted in the chosen
model and it is not to be addes in the shopping basket
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Note
Please note that submitting the form is not
considered as an order but an inquiry .
Our Sales Department will analyze your
inquiry and then, by e-mail or fax, it will ask
you to confirm for proceeding with the order
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Useful addresses
• Product
Information please contact TCS Dept:
- E-mail: Technical_Customer_Service@ebaraeurope.com
- Fax: +39 0444 405845
• Trasmission orders for Replacement Parts:
- Tel: +39 0444 706811
- Fax: +39 0444 405860
- E-mail: exportsales@ebaraeurope.com
• Suggestions:
- Tel: +39 0444 706811
- Fax: +39 0444 405826
- E-mail: marketing@ebaraeurope.com
Your Life, our Quality. Worldwide.
EBARA Pumps Europe SpA
(production of pumps, booster sets and fire-fighting units)
Via Pacinotti 32 - I - 36040 Brendola (Vicenza)
http://www.ebaraeurope.com