international office - University of Edinburgh

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INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
Supporting Internationalisation
Enhancing student experience
Creating partnerships
INTERNATIONAL OFFICE
Vision 2025 and University Strategic Plan
Global Partnerships
Global Community
Global Mobility
Strategic Vision 2025
Welcome more international staff and students
Offer all students international learning experience
Edinburgh experience overseas and distance learning
Transformational Global partnerships
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
Recruitment and Development
Partnerships
Overseas Offices
Go Abroad
Communication and IT
Student Support
INTERNATIONAL OFFICE
University partnerships and Projects
University visits and delegations
Advice and guidance
Management and support
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
Creating opportunities for students to go abroad
UK leader in Erasmus+ funding
Extending the menu
Widening Horizons Programme
Air Miles Plan
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
International student immigration
International student support and welfare
International student induction
Advocacy on international student issues
Home Office, Police Scotland and University services
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
42 per cent of student community
14,600 international students
10,225 are non-EU students
4,435 are European students
50 per cent increase in last 5 years
INTERNATIONAL OFFICE
2025, Asia will represent 70% of total global demand
Significant growth in next decade
China; India; South Korea; Germany; Turkey; Malaysia and
Nigeria.
Largest increases in next decade overall
India, Nigeria, Malaysia, Nepal, Pakistan, Saudi Arabia and Turkey
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
….In what is its biggest delegation to date to the sub-continent, 40 academics from
Britain's top university - the University of Edinburgh, which boasts of having over 18
Nobel laureates including Peter Higgs of the Higgs Boson fame, is travelling to India
on Friday to establish new partnerships with institutions across the country……
INTERNATIONAL OFFICE
Scottish Government
Universities Scotland
British Council Scotland
Diplomatic corps
Edinburgh City Council
INTERNATIONAL OFFICE
Universities UK
British Council
Russell Group
Foreign and Commonwealth Office
Home Office
Business, Innovation and Skills
UK Trade and Investment
Science and Innovation network
British diplomatic network
INTERNATIONAL OFFICE
INTERNATIONAL OFFICE
Introducing your Global Office Network
Catriona McCarthy
Deputy Director, International Office
Edinburgh Global Offices
Edinburgh Global Office Network
Global Office Directors
Dr Nini Yang (China)
Amrita Sadarangani (India)
Joanna Storrar (North America)
Dalinda Perez Alvarez Rodriguez ( Latin America)
Edinburgh Global Office Network
The Global Office Priorities
Partnership
Development
Outreach and influence
Edinburgh Global Office Network
Global Office User Survey
88%
• Global Office user satisfaction
48%
• Saw their impact as ‘significant’
80%
• Are ‘very likely’ to engage via the
offices
90%
• Say they accurately represent
our international ambitions
Edinburgh Global Office Network
Reported Outcomes
Increased access to networks
Increased profile
Investment and funding
Global Partnerships
Enhanced market knowledge
Questions?
Global Partnerships – Why, Where, How?
Dorothy Watson
Head of Global Partnerships, International Office
Global Partnerships – Why?
• Partnerships at heart of Edinburgh Global
• Integral part of University’s Strategic Plan
• Enhance our global reputation (World Rankings)
• Generate research & fee income
• Help develop pioneering international research
Global Partnerships – Types?
• Collaborative teaching provision
• Research collaborations
• Sharing of resources/joint seminars
• Funding bodies
• Networks
• Student Experience - UG and PG student exchanges
• Staff exchanges
Global Partnerships – Where?
Strategic priority areas align with our Global
Offices:
•China – Donghua and Zhejiang
•India – Delhi University and NCBS
•Latin America – Funding agencies
•North America – University of Toronto
Global Partnerships – How?
Stage 1 – Initial Discussions
Stage 2 - Due Diligence
Stage 3 – Academic Approval Process
Stage 4 - Business Plan
Stage 5 – MOU’s/MOA’s
Stage 6 – Sign Off
Global Partnerships – Further information?
• Global Directory
• Global Partnerships Protocol
• Collaborative Provision wiki
Attracting the brightest and best talent to Edinburgh
Meet the International Office
Robbie Willis
Head of International Recruitment and Development
14th January 2016
UK Picture: 2002/3 to 2013/4
University of Edinburgh 2002/3 to 20113/4
University of Edinburgh China 2002/3 to 20113/4
University of Edinburgh USA 2002/3 to 20113/4
University of Edinburgh India 2002/3 to 20113/4
UK India 2002/3 to 20113/4
Non EU Students in the UK
Non EU Student at the University of Edinburgh
Traffic light
UK total number
ranking
Country
UK total
Edinburgh rank in UK
Edinburgh total
1 China
92915 14th
1715
Amber
2 United States
26975 1st
2120
Green
3 India
21000 32nd
235
Red
4 Nigeria
19050 84th
65
Red
5 Malaysia
17420 22nd
280
Red
6 Hong Kong
15370 18th
320
Amber
7 Saudi Arabia
9960 55th
62
Red
8 Canada
7940 1st
435
Green
9 Singapore
7280 10th
255
Green
10 Pakistan
7205 28th
75
Red
11 Thailand
6810 13th
145
Amber
12 Norway
5680 3rd
230
Green
13 Korea (South)
5445 17th
105
Amber
14 Bangladesh
5025 59th
15
Red
15 Brazil
4815 46th
40
Red
16 Taiwan
4390 6th
135
Green
17 Vietnam
4380 59th
20
Red
18 Russia
4145 8th
120
Green
19 Japan
3875 8th
115
Green
20 Turkey
3830 24th
60
Red
International Recruitment and Development Staff Contacts
PG (Non-EU) Students at The University of Edinburgh
Top 25 PG Countries 2015/6*
1. China (1423)
2. USA (794)
3. Australia (258)
4. Canada (233)
5. India (191)
6. Mexico (117)
7. Malaysia (111)
8. Taiwan (95)
9. Nigeria (94)
10. Indonesia (89)
11. Hong Kong (80)
12. Singapore (68)
13. Thailand (66)
14. Switzerland (62)
15. Japan (57)
16. South Africa (56)
17. Chile (54)
18. Saudi Arabia (54)
19. Brazil (43)
20. Norway (42)
21. Colombia (41)
22. Russia (41)
23. South Korea (40)
24. Pakistan (40)
25. Kenya (39)
The IORD Team
have visited
every one of
these countries
for recruitment
activity across
2014/5
*International Office annual snapshot 31st
October 2014
UG (Non-EU) Students at The University of Edinburgh
Top 25 Countries for UG students 2015/6*
1. USA (1276)
2. China (639)
3. Malaysia (334)
4. Hong Kong(295)
5. Canada (232)
6. Singapore (228)
7. Norway (161)
8. India (127)
9. Japan (99)
10. Switzerland (94)
11. Australia (89)
12. Russia (86)
13. South Korea (71)
14. South Africa (61)
15. UAE (61)
16. Thailand (52)
17. Kenya (37)
18. Taiwan (31)
19. Nigeria (30)
20. New Zealand (27)
21. Pakistan(27)
22. Indonesia (25)
23. Jordan (20)
24. Turkey (19)
25. Brazil (18)
The IORD Team
have visited
every one of
these countries
for recruitment
activity across
2014/5
*International Office annual snapshot 31st
October 2014
Visits in 2014/5 – 37 Countries
Australia, Azerbaijan, Brazil, Brunei, Canada, Chile,
China, Colombia, Costa Rica, Dominican Republic,
Ecuador, Ghana, Hong Kong, India, Indonesia, Japan,
Kazakhstan, Malaysia, Nigeria, Mexico, Norway, Panama,
Peru, Qatar, Russia, Saudi Arabia, Singapore, Sri Lanka,
South Africa, South Korea, Switzerland, Thailand, Turkey,
Uruguay, UAE, USA, Vietnam
International Office Online Chats (Collaborate)
Twice a month
Aimed at countries we are
unable to visit
International Officer
provides a presentation
followed by Q&A
c.3000 students have
registered since we started
in Sept 2013 from 163
nationalities - Afghanistan
to Zimbabwe
Regions update
Priority Regions
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East Asia (China, Hong Kong, Korea & Taiwan)
South Asia (India)
Latin America (Brazil, Ecuador, Chile, Colombia, Mexico & Peru)
Middle East & Africa (Nigeria, Saudi Arabia, Turkey & UAE)
North America
South East Asia (Brunei, Malaysia, Singapore, Thailand & Indonesia)
International Students already in the UK
Additional Activity 2015/6
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Central Asia (Azerbaijan, Kazakhstan & Russia)
Vietnam
Pakistan
Visits in September, October and November
Activity: Attraction orientated
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Canada Roadshow (Collaborative with 12 Scottish universities)
Europosgrados exhibitions in Mexico
British Council exhibitions in India
Sponsor meeting in Ecuador
Ministry of Education exhibition in Qatar
University of Edinburgh & Oxford Roadshow in USA
Visits in January, February, March and April 2014
Activity: Conversion orientated
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University of Edinburgh presentation
Liaison with Development and Alumni
Liaison with International Student Advisory Service
Visits to agents – Network of 40 agents mostly in East and SE Asia
but global coverage. 20% of current overseas students recruited
through agents
Sponsor meetings
The Russell Group
Institution*
Overseas student award from HM
government/British Council
Overseas industry or
commerce
Overseas government
Total
2013/4
HESA
1 The University of Manchester
15
1090
210
1315
0
860
95
960
3 The University of Leeds
50
790
85
930
4 University of Nottingham
40
775
115
930
0
740
100
845
6 University College London
40
590
145
775
7 The University of Glasgow
25
615
45
690
8 The University of Southampton
15
605
10
630
Imperial College of Science, Technology and
9 Medicine
2 The University of Sheffield
5 Cardiff University
10
540
65
615
10 The University of Oxford
50
530
35
615
11 The University of Warwick
40
465
80
585
12 The University of Birmingham
35
485
30
545
13 King's College London
20
510
15
545
14 University of Newcastle-upon-Tyne
50
465
5
525
15 The University of Edinburgh
40
285
40
365
0
215
75
290
17 LSE
80
130
70
280
18 The University of Exeter
25
245
15
280
19 Queen Mary University of London
15
240
5
260
20 The University of Cambridge
50
145
40
240
21 The University of York
10
210
5
230
22 University of Durham
0
120
10
130
23 The University of Liverpool
0
125
5
125
24 The Queen's University of Belfast
0
10
5
15
16 The University of Bristol
Source British Council SIEM/HESA 2013/4
Tools for Market Analysis – The International Office
International Office wiki

Mission Feedback Reports
Annual Market Reports by Priority Region
International Student Recruitment Report
PG Qualifications Guide
Travel Guidelines
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https://www.wiki.ed.ac.uk/display/INT/Home
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Tools for Market Analysis – External sources
British Council SIEM
(Services for International Education Marketing)
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HESA international student data mining tool
British Council Market Reports
British Council Student Insight Reports
British Council Market News (by region)
British Council e-mail alerts (can be filtered)

Contact Robbie Willis to add subscription (robert.willis@ed.ac.uk)
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The Go Abroad and Summer School Office
A brief overview by Isabell Majewsky Anderson
University Vision 2025
“A more international student body – offering all our
students an international learning experience;
enabling us to make a truly global impact”
The Go Abroad and Summer School Office
Our core purpose is to create and
support:
• Students and staff to participate in
international experiences
• Attract Visiting Students as part of
an exchange, or as a fee paying
student
• Develop and deliver Summer
School courses
The Go Abroad and Summer School Office
Support for Overseas students coming to Edinburgh:
• Provide advice and guidance to prospective
students, partner institutions and agents.
• Liaise with applicants and the College Visiting
Student Offices throughout the application process.
• Assist with management of Induction events.
• Organise incoming visits from Partner Universities
relating to study abroad and exchange.
The Go Abroad and Summer School Office
Summer School
• Create a single information access point
– summerschool.ed.ac.uk
• Expand the current Summer School
offering by CHSS, with a view to
University-wide expansion
• Generate a series of bespoke courses for
external partners
• Develop Summer School Abroad
programmes
The Go Abroad and Summer School Office
Opportunities for Edinburgh Students
•
Manage Erasmus+ and International Exchange
Programmes and Erasmus+ Work Placements
•
Offer advice on Erasmus+ funding opportunities and
eligibility for study and work placements
•
Create custom designed short-term initiatives in
collaboration with key partners
•
Manage the Principal’s Go Abroad Fund
•
Participate in a Summer School Abroad programme
The Go Abroad and Summer School Office
Support and Opportunities for Colleagues
•
Help create new student and staff mobility agreements
•
Provide funding for UoE staff to undertake Erasmus+
staff mobility activities within Europe and further afield
•
Attend the annual Go Abroad Event, quarterly Go
Abroad Forums and Homecoming event
•
Use the Mobility-Online System
•
Offer advice and guidance on the creation of new
opportunities
•
Promote the PGAF to their students
The Go Abroad and Summer School Office
The Go Abroad and Summer School Office – PGAF 2015
Distribution by Level of Study
Distribution by College
140
129
120
Undergraduate
191
100
80
58
60
40
PG PhD
20
36
20
PG Master
12
0
Humanities and Social Medicine and Veterinary Science and Engineering
Sciences
Medicine
0
50
100
150
200
250
Supporting our International
Student Community
International Student Advisory
Service (ISAS)
Ali McDonald
Assistant Head of International Student Support
International Student Advisory Service
Team Vision
“In your view, define ‘world class service’ and comment on how an
international student support team should work towards meeting
this definition in the next 3 years.”
• Team restructure, changes in service provision
• Renewed focus on service excellence
• Approachable, personable and knowledgeable
• Students AND colleagues
International Student Advisory Service
The team
Ali McDonald
Jo-Anne Cockell
Euan Fergusson
Jane
O’Loughlin
Alison
McNaughton
Alistair Hudson
Erika Sella
International Student Advisory Service
Visa and Immigration Service
• The University’s regulated point for UK visa and
immigration advice:
– Four experienced Immigration Advisers
– Tier 4 (Student), Tier 1 Graduate Entrepreneur, Tier 4 Doctorate
Extension Scheme, Short-term Student
• Accessed through:
–
–
–
–
–
Online publications
Visa application video tutorials
Appointments, drop-ins (Central & KB) and email enquiries
Visa application service
Workshops
International Student Advisory Service
Orientation and Induction Events
• Pre-arrival
–
–
–
–
3-2-1 preparation emails
Blog: cultural and pre-arrival advice (>11,000 views in 2015)
Online information and guidance
Pre-departure briefings with Recruitment & Development
• Online presentations & in-country
• Arrival
–
–
–
–
–
Airport Welcome Service
International Day
Parents and Families Welcome
International Student Welcome Guide
Culture Shock Workshops
International Student Advisory Service
Ongoing support and welfare
•
•
•
•
International Student Centre
GoConnect Scheme
Families & Partners Network
Case-by-case support for students with significant difficulties (either
on-programme or outside of studies)
• Refugee Advisory Service: linking asylum seekers and refugees to
the University
• Organise international-cultural events for students in collaboration
with EUSA and other support services (Gather, Lunar New Year,
Thanksgiving)
International Student Advisory Service
Representing International
Student perspectives
Ensuring the International Student Voice is heard…
•
•
•
•
•
•
•
Orientation and Induction Working Group
Student Attendance and Engagement Working Group
Mental Health Sub Group
Welfare Consultative Group
Regular meetings with EUSA/EUSA Representatives
International Student Action Group
… UKCISA, STRATOS, UKVI and more…
International Student Advisory Service
Advice for Staff
• Visa and immigration advice for staff
– Assistance with negotiating how the Tier 4 regulations apply to
student cases: exam only, resits, repeat years etc.
• Staff Wiki pages
• Tier 4 staff training sessions
• Phone/email/online drop-ins
International Student Advisory Service
Matrix Accreditation
Awarded with Matrix Accreditation for service excellence, Oct 2015
International Student Advisory Service
Matrix Accreditation
Awarded with Matrix Accreditation for service excellence, Oct 2015
International Student Advisory Service
Challenges
• Visa application service: coping with increasing demands
Based on peak season (Jun to Sept)
International Student Advisory Service
How to contact us
International Student Advisory Service
The International Office
The University of Edinburgh
33 Buccleuch Place
Edinburgh, EH8 9JS
E-mail: visahelp@ed.ac.uk
Website: ed.ac.uk/international-office/student-advisory-service
Staff Wiki: www.wiki.ed.ac.uk/display/T4MMSI
Blog: http://isasuoe.wordpress.com
Follow us on twitter: @IntOffice_UoE
www.facebook.com/edinburghuniversityinternational
...Any questions?
International Student Advisory Service
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