Bill Phillips, Ph.D., M.S., LPC
10065 Old Hammond Hwy, Baton Rouge, LA 70806 225-266-6370 (cell) bphillips©mysuccesslab.com
PROFESSIONAL EXPERIENCE
Founder and Chief Visionary Officer
Success Labs, Baton Rouge, Louisiana (see About Success Labs attachment)
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Designed and implemented InQ; (see About InQ attachment) a 360 degree assessment,
development planning and talent management software package.
Co-developer of the Educator Leadership Program designed for educational leaders in the freshman
academy.
Wrote and presented a White Paper on Best Practice in Succession Planning and Talent
Management.
Author of a competency-based development planning workbook with development plan templates for
over 30 competencies.
Executive Coach with senior management and business leaders in a variety of industries.
Successfully executed my own four year succession plan turning over the ownership and leadership
of the company to a new president.
1984- 2010
Founder and President
Success Labs, Baton Rouge, Louisiana
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2010 — Present
Designed and provided research based leadership development programs for more than 100 leaders
and emerging leaders annually at our Louisiana campus. Our programs boast a ROI (return on
investment) of 496% compared with less than 50% for traditional leadership training. Participants
include a variety of industry and over 25 different organizations such as: Blue Cross and Blue Shield,
The Newtron Group, Community Coffee, EATEL, etc.
Developed a Management Incubator for emerging leaders in partnership with major hospitals:
Woman's Hospital and Our Lady of the Lake RMC.
Designed and implemented a site wide competency based leadership development program for PCS
Nitrogen/Potash Corp.
Partnered with Albemarle, Honeywell, Shaw and Jacob's Corporations to create a leadership
development series specifically for their technical leaders.
Created a multifaceted leadership report that assesses personality, interests and values related to
work style,communication and leadership preferences.
Co-developer and implementer of an "incubator" for emerging leaders at Cox Communications
Greater Louisiana.
Member of the Textron (Cessna, Bell, EZ-Go) leadership development coaching team for Lominger.
EDUCATION
Doctorate in Counseling
University of New Orleans, New Orleans, LA
Master of Science, Psychology
Northeast Louisiana University, Monroe, LA
Bachelor of Science, Psychology
Louisiana Tech University, Ruston, LA
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Bill Phillips
PROFESSIONAL ACTIVITIES
Licensures/Certifications
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Licensed Professional Counselor (LPC), #2396
Certified Lominger Leadership Architect Suite "Career Architect (CA) 101"
Certified "Voices" 360° Feedback Interpretation
Professional Memberships
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Greater Baton Rouge Society of Human Resource Management
Served multiple terms on the Executive Board; 1999-2003, President 2004.
Baton Rouge Chapter of the American Society for Training and Development, 2002 to 2012
Publications and Papers
Phillips, W. E. (2008) White Paper: Best Practice in Succession Planning
Phillips, W. E. (2006) Competency Based Development: PCS Nitrogen-A Case Study
Phillips, W. E. (2005) An ROI Analysis of the Leadership Coaching Series
Phillips, W. E. (2005) An ROI Analysis of The Management Incubator
Phillips, W. E. (1998) The effectiveness of a Cognitive Behavioral Stress Reduction Program in
Outplacement Counseling A Dissertation
Phillips, W. E. (1978) An Evaluation of the Effectiveness of an Intensive Manpower Service Component in
a Work Incentive Program A Thesis
Presentations
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Presenter, Using Actors to Teach Critical Coaching Skills.
Training and Development. Washington DC, June 2009
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Presenter, Best Practice in Succession Planning. Baton Rouge Chapter American Society of Training
and Development. Baton Rouge, Louisiana, June 2009
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Presenter. Movies and Leadership, State Conference Louisiana Society of Human Resource
Management. March 2003
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Keynote Speaker, Managing Careers in Turbulent Times, State Conference Louisiana Society of
Human Resource Management. March 2001
National Conference American Society of
Web Cast
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Presenter, Competency Based Development Plans. Success Labs Webcast Nov 2008
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Presenter, The Aftermath of Katrina: Leading During and After a Crisis. Success Labs Webcast
Oct 2002
Bill Phillips
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Conferences and Workshops Sponsored
Certification Workshop, Lominger Leadership Architect Suite, ("Career Architect (CA) 101", and "Voices"
360° Feedback Interpretation) Baton Rouge, Louisiana, October 2006
Certification Workshop, Lominger Leadership Architect Suite, ("Career Architect (CA) 101", and "Voices"
360° Feedback Interpretation) Baton Rouge, Louisiana, October 2004
Community Service
Success Labs has promoted the concept of Corporate Social Responsibility/Sustainability and partnered
with community-based agencies as part of our competency based leadership development programs for
emerging leaders: The Management Incubator and Leadership Coaching Series. Since its inception,
class participants, their organizations, and Success Labs have contributed more than $7,000 and 700
work hours to schools and local community agencies including:
Volunteers in Public Schools
The National Conference for Community and Justice, Baton Rouge Region
Volunteers of America
Keep Baton Rouge Beautiful
Youth Oasis
Baton Rouge Area American Cancer Society — Relay for Life
Ascension Parish Schools
Baton Rouge Crisis Intervention Center
Mary Bird Perkins Cancer Center's C.A.R.E. Network Early Detection Department
Adult Literacy Advocates
Boys & Girls Clubs of Greater Baton Rouge
Baton Rouge Green
Serve! Baton Rouge
Big Buddy Program —Dancing with the Stars
City Year Louisiana
Brave Heart
Mid-City Redevelopment