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Installation and Operating Instructions
ARC-TECH PRO Series
Thank you for purchasing the BTU Research®, Electrical Energy Efficiency and Surge
Protection Device. Your new ARC-Tech Pro Unit is designed to protect electrical and electronic loads from transients and surge disturbances on the ac power line. It is also designed to provide Power Factor Correction and improve Current Utilization. The device is designed for both indoor and outdoor use.
CAUTION: THIS ELECTRICAL DEVICE SHOULD BE INSTALLED BY A QUALIFIED
ELECTRICIAN OR TECHNICIAN IN ACCORDANCE WITH LOCAL AND NATIONAL
ELECTRICAL CODES.
WARNING: THIS UNIT IS EQUIPPED WITH AN INTERNAL DISCHARGE DEVICE. WAIT TWO
MINUTES AFTER DISCONNECTING FROM THE POWER SUPPLY BEFORE WORKING WITH
LIVE LEADS.
ARC-TECH PRO Unit Mounting
The ARC Tech Unit is designed to be surface mounted on the wall adjacent to the Load
Center.
LOCATIONS AND BASIC INFORMATION:
Prior to opening the Load Center Box (breaker panel), MAKE CERTAIN THE MAIN
BREAKER IS IN THE “OFF” POSITION.
Many Residential homes have multiple breaker panels and the ARC Tech Unit can be installed on any breaker panel in the home, providing there is space for the dedicated breaker.
• The ARC Tech Pro Unit is designed to condition “ALL” power consumed by inductive loads (electric motors) in the home regardless of installation location.
The ARC Tech Pro Unit “MUST” be installed on a dedicated two pole 20 or 30 amp 220 volt breaker. Piggy backing is against NEC building codes.
The ARC Tech Pro Unit units is enclosed in a NEMA 4A box allowing it to be installed indoors or outdoors, but “CAN NOT” be installed under water.
INSTALLATION INSTRUCTIONS:
MAKE CERTAIN THE MAIN BREAKER IS IN THE “OFF” POSTION AT THE BREAKER
PANEL prior to opening the Load Center Box.
The power should remain “OFF” until the entire installation is complete.
Install a two pole 20 or 30 amp 220 volt breaker and secure the Black (L1) and Red
(L2) leads of the ARC Tech Pro Unit, one on each side of the breaker. Secure the green (GND) wire from the ARC Tech Pro Unit to the ground bar in the panel. Leave breaker in “OFF” position until power is restored to panel.
Installation wiring should be as short as possible – less than 24 inches
Remove “tabs” (knockouts) from the panel cover allowing access to the breaker after cover is reinstalled. Reinstall the panel cover securely.
Turn power (main breaker) back “ON”. Flip the “dedicated” breaker to “ON” and check that the “Blue” indicator light is on. This will indicate that the unit is on and installation is complete.
If the Blue operations light or if the green surge protector status indicator light are “not on” or if the red surge protector status indicator light is “ON” turn off the power to the breaker, and check to make certain that all the external connections are wired correctly and are made with the Black (L1) and Red (L2) wires to the breaker, and the green (GND) wire to the ground bar. Also, test to make sure that the new breaker installed is good. If all connections are good, install cover, turn power back on, and check light again.
If any of the problems described in step 6 persist or the Circuit Breaker trips when placed in the “on” position call your dealer or BTU Research for support.
During operation, if the “Green” status indicator lamp goes out and the “Red” status indicator comes on, this means that your surge protector sacrificed itself to save the equipment on the AC circuit. In such case, return the unit for a replacement.
If the unit is humming this is a sign of high voltage. This will not damage the unit and can occur at various times of the day.
GENERATOR APPLICATIONS:
The ARC Tech Pro Unit is not designed to improve the power provided by your
Generator.
If you have a manual start generator, turn ‘ ‘OFF” the ARC Tech Pro Unit breaker when turning off the main feed breaker.
If you have an auto start generator it is recommended to turn ‘ ‘OFF” the ARC Tech
Pro Unit breaker at a convenient time after the generator starts.
Installation and Operating Instructions
ARC-TECH Series
Thank you for purchasing the BTU Research, Electrical Energy Efficiency Device. Your new ARC-Tech Unit is designed to provide Power Factor Correction and improve Current
Utilization. . The device is designed for both indoor and outdoor use.
CAUTION: THIS ELECTRICAL DEVICE SHOULD BE INSTALLED BY A QUALIFIED
ELECTRICIAN OR TECHNICIAN IN ACCORDANCE WITH LOCAL AND NATIONAL
ELECTRICAL CODES.
WARNING: THIS UNIT IS EQUIPPED WITH AN INTERNAL DISCHARGE DEVICE. WAIT TWO
MINUTES AFTER DISCONNECTING FROM THE POWER SUPPLY BEFORE WORKING WITH
LIVE LEADS.
ARC Tech Unit Mounting
The ARC-TECH Unit is designed to be surface mounted on the wall adjacent to the Load
Center.
LOCATIONS AND BASIC INFORMATION:
Prior to opening the Load Center Box (breaker panel), MAKE CERTAIN THE MAIN
BREAKER IS IN THE “OFF” POSITION.
Many Residential homes have multiple breaker panels and the ARC Tech Unit can be installed on any breaker panel in the home, providing there is space for the dedicated breaker.
The ARC Tech Unit is designed to condition “ALL” power consumed by inductive loads
(electric motors) in the home regardless of installation location.
The ARC Tech Unit “MUST” be installed on a dedicated two pole 20 or 30 amp 220 volt breaker. Piggy backing is against NEC building codes.
The ARC Tech Unit units is enclosed in a NEMA 4A box allowing it to be installed indoors or outdoors, but “CAN NOT” be installed under water.
INSTALLATION INSTRUCTIONS
MAKE CERTAIN THE MAIN BREAKER IS IN THE “OFF” POSTION AT THE BREAKER
PANEL prior to opening the Load Center Box.
The power should remain “OFF” until the entire installation is complete.
Install a two pole 20 or 30 amp 220 volt breaker and secure the Black (L1) and Red
(L2) leads of the ARC Tech Unit, one on each side of the breaker. Secure the green
(GND) wire from the ARC Tech Unit to the ground bar in the panel. Leave breaker in
“OFF” position until power is restored to panel.
Remove “tabs” (knockouts) from the panel cover allowing access to the breaker after cover is reinstalled. Reinstall the panel cover securely.
Turn power (main breaker) back “ON”. Flip the “dedicated” breaker to “ON” and check that the “Blue” indicator light is on. This will indicate that the unit is on and installation is complete.
If the indicator light is “not on” turn off the power to the breaker, and check to make certain that all the external connections are wired correctly and are made with the Black (L1) and Red (L2) wires and the breaker, and the green (GND) wire and the ground bar. Also, test to make sure that the new breaker installed is good. If all connections are good, install cover, turn power back on, and check light again.
If lights remain “off” or the Circuit Breakers trip when placed in the “on” position call your dealer or BTU Research for support.
If the unit is humming this is a sign of high voltage. This will not damage the unit and can occur at various times of the day.
GENERATOR APPLICATIONS:
The ARC Tech Unit is not designed to improve the power provided by your Generator.
If you have a manual start generator, turn ‘ ‘OFF” the ARC Tech Unit breaker when turning off the main feed breaker.
If you have an auto start generator it is recommended to turn ‘ ‘OFF” the ARC Tech
Unit breaker at a convenient time after the generator starts.
Installation and Operating Instructions
ARC-TECH DIRECT Series
Thank you for purchasing the BTU Research, Electrical Energy Efficiency Device. Your new ARC-TECH DIRECT Unit is designed to provide Power Factor Correction and improve
Current Utilization. . The device is designed for both indoor and outdoor use.
CAUTION: THIS ELECTRICAL DEVICE SHOULD BE INSTALLED BY A QUALIFIED
ELECTRICIAN OR TECHNICIAN IN ACCORDANCE WITH LOCAL AND NATIONAL
ELECTRICAL CODES.
WARNING: THIS UNIT IS EQUIPPED WITH AN INTERNAL DISCHARGE DEVICE. WAIT TWO
MINUTES AFTER DISCONNECTING FROM THE POWER SUPPLY BEFORE WORKING WITH
LIVE LEADS.
ARC Tech Unit Mounting
The ARC-TECH Unit is designed to be surface mounted on the wall adjacent to the Load
Center.
LOCATIONS AND BASIC INFORMATION:
• The ARC Tech Unit is designed to be mounted directly or near the equipment to be protected.
• The ARC Tech Unit units is enclosed in a NEMA 4A box allowing it to be installed indoors or outdoors, but cannot be installed under water.
INSTALLATION INSTRUCTIONS:
• MAKE CERTAIN THE BREAKER IS IN THE “ OFF” POSTION FOR THE EQUIPMENT BEING
MODIFIED.
• The power should remain “OFF” until the entire installation is complete.
• Install the unit at or near the equipment being protected. For 220 volts, connect
Black (L1) and Red (L2) leads of the ARC Tech Unit, to the load side of the equipment contactor. Secure the Green (GND) wire from the ARC Tech Unit to the equipment ground stud.
• Switch the Breaker for the OFF position to the ON position.
• Turn equipment power back “ON” and check that the indicator light is on. This will indicate that the unit is on and installation is complete. Note: The indicator light will only turn on if the equipment modified is running.
• For 120 volt applications, connect the Black (L1) lead to the load side of the equipment contactor and the Red (L2) lead to the Neutral Line (typically a White lead). Mark the Red lead indicating that it’s a Neutral Line. Secure the Green (GND) wire from the ARC Tech Unit to the equipment ground stud.
• Turn equipment power back “ON” and check that the indicator light is on. This will indicate that the unit is on and installation is complete. Note: The indicator light will only turn on if the equipment modified is running.
• If the indicator light is “not on” and the equipment is running, turn off the power to the equipment being modified and check to make certain that all the external connections are wired correctly and are made with the Black (L1), Red (L2) and
Green wires per one of the applications above.
• If lights remain “off” with the equipment running call your dealer for support.
GENERATOR APPLICATIONS:
The ARC Tech Unit is not designed to improve the power provided by your Generator.
If you have a manual start generator, turn ‘‘OFF” the ARC Tech Unit breaker when turning off the main feed breaker.
If you have an auto start generator it is recommended to turn ‘‘OFF” the ARC Tech
Unit breaker at a convenient time after the generator starts.
Installation and Operating Instructions
SURGE-PRO
Thank you for purchasing the BTU Research® Surge Protection Device. Your new SURGE-
PRO unit is designed to protect your AC Curcuits from surges caused by the utility output irregularities as well as outside forces such as lightning.
.
CAUTION: THIS ELECTRICAL DEVICE SHOULD BE INSTALLED BY A QUALIFIED ELECTRICIAN
OR TECHNICIAN IN ACCORDANCE WITH LOCAL AND NATIONAL ELECTRICAL CODES.
Mounting
SURGE-PRO is designed to be surface mounted on the wall adjacent to the Circuit Breaker
Panel.
How to Maximize Performance
Installation wiring should be as short as possible – less than 24 inches.
Definition: The Term Load Center refers to the electrical panel (or breaker panel) in your home. Pre-Installation – The Load Center must be properly grounded and meet local, national (NEC®) or Canadian (CEC) electrical code approved practices. The SPD-1 Can be used with any manufacturer’s Load Center.
INSTALLATION INSTRUCTIONS:
MAKE CERTAIN THE MAIN BREAKER IS IN THE “OFF” POSTION AT THE BREAKER
PANEL prior to opening the Load Center Box.
The power should remain “OFF” until the entire installation is complete.
Install a two pole 20 amp 220 volt breaker and secure the Black (L1) and Red (L2) leads of the SPD-1 Unit, to one on each side of the breaker. Secure the White
(Neutral) wire from the SPD-1 Unit to the neutral bus bar in the panel. Leave breaker in “OFF” position until power is restored to panel.
Remove “tabs” (knockouts) from the panel cover allowing access to the breaker after cover is reinstalled. Reinstall the panel cover securely.
Turn power (main breaker) back “ON”. Flip the “dedicated” breaker to “ON” and check that the “Blue” indicator light is on. This will indicate that the unit is on and installation is complete.
If the indicator light is “not on” turn off the power to the breaker, and check to make certain that all the external connections are wired correctly and are made with the Black (L1) and Red (L2) wires to the breaker, and the White (Neutral) wire to the ground bar. Also, test to make sure that the new breaker installed is good. If all connections are good, install cover, turn power back on, and check light again.
If lights remain “off” or the Circuit Breaker trips when placed in the “on” position call your dealer or BTU Research for support.
During operation, the status indicator lamp may go out informing you that your surge protector sacrificed itself to save the equipment on the AC circuit. In such case, return the unit for a replacement.
Product Guarantee
90-Day Money Back Guarantee
90-Day Money Back Guarantee . If you are not completely satisfied with the performance of your BTU Research Device for any reason, you can return it within 90 days from the date of purchase with a receipt for a full refund.
Product Warranty
BTU RESEARCH WOLRDWIDE LIMITED WARRANTY
BTU RESEARCH, LLC ('BTU Research') warrants to the original product or service purchaser ('the Customer') that the BTU Research product or service for which the
Customer received this warranty was designed, developed and/or fabricated using all due reasonable commercial care and good manufacturing practices. BTU Research's product or service shall be free from defects in material and workmanship for one year, or the rated number of machine cycles specified in BTU Research's Product
Specification and/or Sales Quotation that resulted in this order whichever occurs first, from the original of date purchase and/or of written First Article Inspection
Acceptance ( FAIA ) notification. BTU Research's sole obligation under this warranty is to repair or replace the product, at BTU Research's option. BTU Research must be notified in writing of any claim under this warranty within 30-days of any claimed lack of conformity of the product or service.
WARRANTY LIMITATIONS. The duration of any implied warranty or condition, of merchantability, fitness for a particular purpose, or otherwise, on this product shall be limited to the duration of the express warranty set forth above. In no event shall BTU
Research be liable for any loss, inconvenience or damage, whether direct, incidental, consequential or otherwise, resulting from breach of any express or implied warranty or condition, of merchantability, fitness for a particular purpose or otherwise with respect to this product, except as set forth herein. Some states or countries do not allow limitation on how long an implied warranty lasts and some do not allow exclusions or limitations of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location. This warranty will be interpreted pursuant to the laws of the United States and the State of Texas. The original English language version (meaning) of this warranty controls over all translations; BTU Research is not responsible for any errors in translation of this warranty and/or any product instructions. This warranty is not intended to confer any additional legal, jurisdictional or warranty rights to you other than those set forth herein or required by law. If any portion of this warranty is held to be invalid or unenforceable for any reason, such finding will not invalidate any other provision. For products purchased in countries other than the United States, please contact BTU Research's authorized representative (i.e., the
'company' or 'person' who represented BTU Research or brokered the 'sale') in the country where the product was purchased.
WARRANTY SERVICE OPTIONS. For service under this warranty you must notify BTU
Research in writing to obtain a Returned Material Authorization Number ( RMAN ).
When requesting your written RMAN, you must specify in writing the product or service in question by part number, applicable purchase order number and/or the original of date of your written FAIA notification. You may contact BTU Research as follows:
BTU Research, LLC
3030 Post Oak Boulevard, Suite 608
Houston, Texas 77056 USA
Toll Free USA: 800-XXX-XXXX
E-mail: mail to warranty@BTUresearch.com
Any insurance and/or shipping costs incurred in returning your BTU Research product for service under the approved Returned Material warranty option are your responsibility. BTU Research will not be responsible for any products lost or damaged in shipment.
For products purchased in countries other than the United States, please contact
BTU Research's authorized representative (i.e., the 'company' or 'person' who represented BTU Research or brokered the 'sale') in the country where the product was purchased.
WARRANTY EXCLUSIONS. Representatives and brokers of BTU Research products or services are not authorized to modify this warranty in any way. It is the Customer's responsibility to regularly examine the product to determine the need for normal service or replacement. This warranty does not cover the following:
• Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters.
• Damage occurring during shipment of the product (such claims must be presented directly to the freight forwarder or shipping company).
• Damage to the product resulting from improper maintenance or repair, the use or installation of parts and/or accessories that are not compatible with the original intended use of the product, or the failure to follow the product warnings and usage instructions.
• Damage or deterioration to the surface finish, aesthetics or appearance of the product.
• The labor costs required to remove and/or refit and readjust the product covered by this warranty.
• Normal wear and tear to the product.
• Or, any products for which the Customer does not follow the warranty procedures outlined above.
CITEL SURGE LIMITED WARRANTY
Contact Information.
For general surge application or warranty questions, or to file a warranty claim, contact
Citel, Inc. @ 1- 800-248-3548.
Lifetime Limited Warranty for Surge Protection Products.
Citel America, Inc. (hereinafter “Citel”) warrants to the original purchaser or user that the Citel Surge Protector product be free from failure due to defects in workmanship or materials under the normal care and proper usage in a residential installation which fully complies with all National Electric Code (NEC) requirements for the life of the product subject to terms below. In the event of such failure, Citel will, at its option, either repair or replace the product without charge. See “To Submit A Warranty Claim” below.
NOTHING IN THIS LIMITED WARRANTY AGREEMENT DOCUMENT AFFECTS ANY STATUTORY
RIGHTS OF CONSUMERS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH
VARY FROM JURISDICTION TO JURISDICTION.
Protection Policy.
The following applies to Citel Din Rail Surge Protection Series: DS70RS-120 (hereinafter the “Unit”)
Citel will pay to repair or replace electronics equipment, including, but not limited to, microwave ovens, appliances, televisions, personal computers, audio and stereo components, satellite dish equipment, video cassette recorders and DVD players, owned by the original purchaser or original user, if damaged by a surge if all of the following requirements are met:
1. The Unit and connected equipment must be properly installed and connected as per the
Manufacturer’s instructions.
2. The connected equipment must be UL or CSA approved, and the damage due to an ac electrical surge.
3. Failure due to direct lightning strikes and temporary overvoltage are not covered.
4. Claim must be made within 30 days of failure and must be accompanied by a receipt (or invoice) for the damaged equipment or the warranty is void.
5. Citel reserves the right to inspect the damaged components as well as the location where the components were in use (At Citel’s expense).
6. This coverage is secondary to any applicable warranties, service contracts and/or all other insurance. If the claim is found to be valid, Citel will pay up to the deductible of the homeowners insurance or the cost of the damage, whichever is less. This reimbursement is limited to the Reimbursement Maximum Amounts stated below.
7. Electrical equipment, such as televisions with multiple ports, must have surge protection on each conductor (e.g. as power, cable, etc…).
8. This warranty in non-transferable and only applies to the original purchaser or original user.
Additional Requirements for Citel Unit:
1. All electronics equipment eligible for warranty coverage must be wired directly into the
Unit. Equipment not wired directly to the Unit will not be covered.
2. The electronics equipment must have been damaged by a covered power disturbance that passed through the Unit.
3. The Unit must be damaged from the power disturbance
4. The Unit’s capacity must have been exhausted
Reimbursement Maximum Amounts for Unit
$75, 000
This warranty does not cover failure or damage due to an act of God, normal wear, or improper storage, installation, operation, maintenance, accident, misuse, abuse or negligence of any party other than Citel. This warranty does not cover reimbursement for labor, transportation, gaining access, removal, installation, temporary power, or any other expenses which may be incurred in connection with repair or replacement of the Unit. In no event shall Citel be liable for special, consequential, or incidental damages.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REPLACES ALL OTHER
WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF
EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN
THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE LIMITED WARRANTY
PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND/OR EXCLUSIONS MAY NOT
APPLY TO YOU.
To Submit a Warranty Claim: contact Citel at 1-800-248-3548
You will be requested to send, at minimum, the following information:
A. Your full name.
B. Complete address including Zip Code (no PO boxes allowed).
C. A copy of the dated sales receipt or invoice.
D. A letter explaining the incident.
E. For Protection Privacy claim, send a copy of your insurance claim with the detailed information regarding the damaged item, cost of repair or replacement.
This Limited Warranty shall be governed by the laws of the state of Florida.