Education Technology Plan Review System Contact Information County Code : 3810389 School Code : N.A. LEA Name: San Francisco County Office of Education Salutation:* Mr. First Name:* Matthew Last Name:* Kinzie Job Title:* Chief Technology Officer Address:* 601 McAllister Street City:* San Francisco Zip Code:* 94102-3111 Telephone:* 415-241-6169 Fax: 415-202-0758 E-Mail:* KinzieM@.sfusd.edu Please provide backup contact information. 1st Backup Name: Dr. John Rubio 1st Backup E-Mail: rubioj@sfusd.edu 2nd Backup Name: Daisy Htun 2nd Backup E-Mail: htund@sfusd.edu Education Technology Plan Review System Contact Information District Code : 3868478 School Code : N.A. LEA Name: San Francisco Unified School District Salutation:* Mr. First Name:* Matthew Last Name:* Kinzie Job Title:* Chief Technology Officer Address:* 601 McAllister Street City:* San Francisco Zip Code:* 94102-3111 Telephone:* 415-241-6169 Fax: 415-202-0758 E-Mail:* KinzieM@.sfusd.edu Please provide backup contact information. 1st Backup Name: Dr. John Rubio 1st Backup E-Mail: rubioj@sfusd.edu 2nd Backup Name: Daisy Htun 2nd Backup E-Mail: htund@sfusd.edu San Francisco Unified School District and San Francisco County Office of Education Master Plan for Instructional Technology Access and Equity Student Achievement Accountability. 2012 - 2015 Draft Board of Education Superintendent Mr. Norman Yee, President Ms. Rachel Norton, Vice-President Ms. Sandra Fewer Ms. Kim-Shree Maufas Ms. Hydra Mendoza Dr. Carlos Garcia Dr. Emily M. Murase Ms. Jill Wynns San Francisco Unified School District and the San Francisco County Office of Education Master Plan for Instructional Technology Table of Contents Technology Plan Components Page Components 1 & 2 ± Plan Duration and Stakeholders Introduction Purpose of the Master Instructional Technology Plan 1, Duration of the Plan Planning Process 2. Stakeholders 3 3 3 3 4 4 Component 3 ± Curriculum 3A. Student and Teacher Access to Technology 3B. Current Use of Technology 3C. 'LVWULFW¶V&XUULFXODU*RDOV6XSSRUWHGE\WKH7HFKQRORJ\3ODQ Curriculum Goals, Objectives, Benchmarks, Implementation Plan and Timeline 3D. Technology to Improve Teaching and Learning 3E. Technological and Information Literacy Skills 3F. Appropriate and Ethical Use of Information Technology 3G. Internet Safety 3H. Equitable Technology Access for All Students 3I. Student Record Keeping and Assessment 3J. Utilization of Technology to Improve Two-Way Communication between Home and School 3K. Monitoring and Evaluation 5 11 18 22 23 24 25 26 28 30 31 Component 4 ± Professional Development 4A. Current Technology Proficiency and Integration Skills and Professional Development Needs 4B. Professional Development Goals, Objectives, Benchmarks, Implementation Plan and Timeline 4B1. Staff Technology Proficiency st 4B2. Aligning Technology with the 21 Century Curriculum Initiative 4B3. Developing Technology and Information Literacy, Ethical and Safe Use of Technology Skills 4B4. Use of Data to Improve Instruction 4B5. Use of Technology to Improve Two-Way Home-School Communications 4C. Monitoring and Evaluation 32 32 Component 5 ± Infrastructure, Hardware, Software and Technical Support 5A. Existing Hardware, Internet Access, Electronic Resources and Technical Support 5B. Hardware, Internet Access, Electronic Resources and Technical Support Needed to Support Curriculum and Professional Development 5C. Infrastructure, Hardware, Electronic Resources and Technical Support Benchmarks and Timeline 5C1. Hardware Benchmarks and Timeline 5C2. Infrastructure Benchmarks and Timeline 5C2.1. Internet Access 5C2.2. Network 5C3. Electronic Resources Benchmarks and Timeline 47 47 51 40 41 43 44 46 47 55 55 56 56 56 57 1|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 5C3.1. Data Director 5C3.2. Student Data Redesign Project 5C3.3. Program management Systems 5C4.Technical Support Benchmarks 5D. Monitoring and Evaluation 57 57 57 58 58 Component 6 ± Funding and Budget Introduction 6A. Established and Potential Funding Sources and Cost Savings 6B. Estimated Implementation Costs Annual Budget Projections x 2012-2013 x 2013-2014 x 2014-2015 6C. Computer Replacement and Obsolescence Policies 6D. Monitoring Process for Funding and Budget 59 59 60 64 Component 7 ± Monitoring and Evaluation 7A. 3URFHVVIRU(YDOXDWLQJRI7HFKQRORJ\3ODQ¶V2YHUDOO3URJUHVVDQG,PSDFWRQTeaching and Learning 7B. Schedule for Evaluating the Effect of Plan Implementation 7C. Process and Frequency of Communicating Results to Stakeholders 70 70 Component 8 ± Collaborative Strategies for Adult Literacy 72 Component 9 ± Effective Researched-Based Methods, Strategies and Criteria 9A. Relevant Research to Support Curriculum and Professional Development 9B.Technology to Extend Distance Learning Opportunities 73 73 77 Appendix A. Stakeholders 78 65 66 67 69 69 71 72 2|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education INTRODUCTION San Francisco is unique in that it is both the City and County of San Francisco. The established governing body, the Board of Education, is responsible for administering both the District and the San Francisco County Office of Education. The Master Plan for Instructional Technology 2012-2015 addresses both the San Francisco Unified School District and the San Francisco County Office of Education (SFCOE). San Francisco Unified School District: Founded in 1851, San Francisco Unified School District educates approximately 55,000 of San Francisco's pre-K, elementary, middle and high school students at thirty early education centers, 103 K-12 schools and eleven charter schools. San Francisco County Office of Education: The COE provides services to 710 students and operates four school programs that are located at eight county/court schools: Special Education, Juvenile Court, Alternative Opportunity and County Community School. Purpose of the Master Plan: San Francisco Unified School District Master Plan for Instructional Technology ³7HFKQRORJ\3ODQ´) provides a district-wide vision for how technology will be embedded into the 'LVWULFW¶VStrategic Plan³Beyond the Talk.´ Simply put, the Master Plan is a strategic document 1 that provides a vision for instructional technology in the schools and a roadmap for moving the District and the COE towards that vision over the next three years. In addition to creating a common vision to guide the use of resources, the Master Plan for Instructional Technology fulfills federal and state requirements for a state-approved three year technology plan. The Technology Plan is aligned with the California Department of Education ³((777HFKQRORJ\3ODQ5XEULF´ and meets the requirements of the federal e-rate program. COMPONENT 1 ± PLAN DURATION CRITERION (1. 7KHSODQVKRXOGJXLGHWKHGLVWULFW¶VXVHRIHGXFDWLRQWHFKQRORJ\IRUWKHQH[WWKUHHWRILYH years.) Plan Duration: The Master Plan is a three-year strategic plan for the period July 1, 2012 through June 30, 2015. 1 N.B.: Based on this Master Plan for Instructional Technology, the district will prepare an annual implementation plan and budget that reflects progress over the previous year and available resources. While the plan proposes an annual timeline for implementatLRQWKHUHIHUHQFHVWR³\HDUV´VKRXOGEHLQWHUSUHWHGDV³SKDVHV´JLYHQWKHXQFHUWDLQW\RIIXQGLQJIRU.-12 education in general and for technology in particular. Strategies outlined for year one, for example, should occur before those identified for years two and three. 3|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education COMPONENT 2 ± STAKEHOLDERS CRITERION (2. Description of how a variety of stakeholders from within the school district and the community at large participated in the planning process.) Planning Process ± The District Strategic Plan: To create the district¶V6WUDWHJLF3ODQ ³Beyond the Talk, 7DNLQJ$FWLRQWR(GXFDWH(YHU\&KLOG1RZ´ (2008) the district engaged school reform leaders and held a series of community conversations with small groups that involved over one thousand people to identify not just the challenges in education but to get at the root causes of the deep disparities in student achievement in SFUSD. ³The San Francisco Unified School District sees the achievement gap as the greatest social justice/civil rights issue facing our country today; there cannot be justice for all ZLWKRXWFORVLQJWKLVJDS´ (Carlos Garcia, Superintendent, 2009) The five year Strategic Plan, and the recent updates to that document, ³%H\RQGWKH7DON 6WUDWHJLF,PSOHPHQWDWLRQ3ODQ´and the ³6FKRRO3ODQQLQJ6XPPLW5HSRUW)HEUXDU\´ grew out of this research and focuses all resources on achievement for all students. This Master Plan for Instructional Technology is driven by the Strategic Plan and is informed by the same ongoing research, school community input and best practices that gave shape to the Strategic Plan. Planning Process ± Master Plan for Instructional Technology: Needs Assessment: 7KH&RPPLWWHH¶VQHHGVDVVHVVPHQWLQFOXGHGWKHIROORZLQJUHVHDUFKDQG input from stakeholders: x The San Francisco Unified School District 6WUDWHJLF3ODQ³Beyond the Talk (2008)´ x ³Beyond the Talk, Version 2, Implementation Update´0) x ³6FKRRO3ODQQLQJ6XPPLW5HSRUW´ February 11, 2012 x Progress reports on the implementation of the Strategic Plan x The San Francisco Unified School District LEA Program Improvement Plan (2011) x The San Francisco County Office of Education LEA Plan Addendum, 2011-2012 x 'DWDJHQHUDWHGE\WKHGLVWULFW¶VILQDQFLDOV\VWHPVData Director data system, and School Loop (a teacher, student and parent portal). x Interviews with Board of Education members, district and site leadership and union representatives x Planning meetings with a cadre of classroom and technology/library media teachers and the Instructional Technology Advisory Group (ITAG) x Participation in PHHWLQJVRIWKH6XSHULQWHQGHQW¶V&DELQHW$FDGHPLFDQG3URIHVVLRQDO Development Leadership and principals. x The District Teacher Technology Survey completed by 2565 of 3219 teachers in the District and COE January 2012. 2 x Research of the literature on best practices Stakeholder Criterion: The Technology Plan for 2012-2015 is essentially an extension of the 2009-2012 Technology Plan. During 2008-09 there was extensive outreach to the schools and 2 N.B. The number of teachers completing the survey increased from 2565 to 2633 after the data was analyzed for this Plan. 2900 pk-12 WHDFKHUVZKRVHUYHSULPDULO\DV³FODVVURRP´WHDFKHUVZHUHWDUJHWHGIRUVXUYH\FRPSOHWLRQ 4|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education the broader school community that resulted in significant consensus on both the Strategic Plan and the vision for technology in support of that plan. The emphasis of the planning process in 2012 was to align the Technology Plan as envisioned for 2009-2012 with the district¶VFXUUent curriculum priorities and the implementation plans for 2012-2015. Therefore, the focus of the planning was on district leadership, individuals responsible for the current priorities, and the principals and teachers who are integrating these initiatives into their instructional practices. Stakeholders Involvement in the Planning Process Technology Planning Team oversaw the planning process, conducted interviews and prepared drafts of the Technology Plan. x x x x 3 Daisy Htun Project Manager, ITD Matt Kinzie, Chief Information Officer, ITD 4 Dr. John Rubio, Supervisor, Educational Technology, C & I Kathleen Schuler, Consultant Technology Planning Committee: The Instructional Technology Advisory Group (ITAG) and a group of twenty teachers represented their respective schools and programs and met to make recommendation to the Planning Team and review the draft documents. ITAG will be responsible for monitoring the implementation of the Technology Plan for 2012-2015. Interviews: In addition the Planning Committee conducted over 28 interviews with curriculum and district leadership, attended meetings of administrators Stakeholder Meetings: The Planning Team participated in the Fall All Administrators meeting and a meeting of principals. In addition, the team made presentations to the Instructional /HDGHUVKLS7HDPDQGWKH6XSHULQWHQGHQW¶V&DELQHW Survey: 94% of all PK-12 teachers completed the district Teacher Technology Survey. Review of Draft Documents: All stakeholders were invited to review and give feedback on the draft Technology Plan prior to its submission to the Cabinet and the draft Technology Plan was posted on the district web site for broader community input. (Please see Appendix A for a complete list of Stakeholders by name and title who were involved in the planning process.) COMPONENT 3. CURRICULUM 3A. STUDENT AND TEACHER ACCESS TO TECHNOLOGY: (3a. 'HVFULSWLRQRIWHDFKHUV¶ DQG VWXGHQWV¶ FXUUHQW DFFHVV WR WHFKQRORJ\ WRROV ERWK GXULQJ WKH VFKRRO GD\ and outside of school hours.) District Teacher Technology Survey: 85% or 2565 5 RIWKHGLVWULFW¶VDQG&2(¶Vclassroom teachers responded to the District Technology Survey by January 31, 2012. 6 All schools 3 Information Technology Department Curriculum and Instruction 5 The number of respondents increased from 2565 to 2633 teachers or 87% after the survey data was analyzed for this Plan. 4 5|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education participated, with sixty schools having 100% participation. The lowest participation level was by Early Education teachers. If only K-12 teachers were counted, participation rate rose to 95%. The teachers responding represent the overall distribution of teachers by grade level the overall district and COE. Data from this survey will be referenced throughout the plan. Chart 1 Percent of Teacher Respondents by Grade Level (District Teacher Technology Survey 2012; N=2565) Early education/PK Elementary Middle K-­8 High K-­12 Other Current Student/Teacher Access to Computers: Teachers in the survey reported a total of 7191 instructional computers purchased by the schools and departments: 5138 desktops, 1706 laptops, 35 tablets and 312 netbooks.7 In addition, 781 teachers reported having a total of 4209 donated computers. This number does not include the 920 personal computers teachers have brought into the classroom. 450 teachers reported having no computers in their classrooms, and 1138 have only computers older than four years of age. Based on the number of computers reported on the survey, the average student to computer ratio is 4.9 to 1. The teachers identified the models for 4806 of the computers in their classrooms of which 60% were over four years of age. Based on that average, it is estimated that a minimum of 60% of all classroom computers are over four years of age. All students have access to these instructional computers, including Special Education (SPED) and English Language Learner (ELL) students in general education classes. The percent of computers with Internet connectivity is not known. However, the district is now conducting walk-throughs of all the schools to assess the status of classroom connectivity to the Internet. All classroom computers will have broadband connectivity by the end of year 1 of this plan. 6 7KHVXUYH\ZDVQRWVHQWWRWHDFKHUVRQOHDYHRUZKRZHUHLQSHUPDQHQW³RXWRIFODVVURRP´DVVLJQPHQWV The district does not have an accurate database on the number of computers in the classroom. The findings from the District Teacher Technology Survey are the best estimates now available. 7 6|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 2: Number of Computers and Student to Computer Ratios (District Teacher Technology Survey 2012; N=2550 8) School Level Elementary Total District Computers 10 High 2967 1476 2748 Total 7191 Middle Donated 9 Computers # Computers > 4 Years Old (60%) # of Students 2568 369 747 3684 3321 1107 2097 6525 27429 8974 16497 52900 Student:Computer Ratio (All Computers Student:Computer Ratio Computers < 5 Years Old 5.0 4.9 4.7 4.9 8.3 8.1 7.9 8.1 Chart 3: Number of Computers by Grade Level Teacher Technology Survey 2012; N = 2550 2500 2000 1500 Netbooks or tablets Desktops 1000 Laptops 500 0 Elementary Schools Middle Schools High Schools Chart 4: Percentage of Total Computers at Each Grade Level Teacher Technology Survey 2012; N = 2550 Total reported computers = 7191 38% 41% Elementary Schools Middle Schools 21% High Schools 8 The number of respondents varied for some questions in the survey. The age of donated computers was not identified on the survey. We have conservatively estimated that the percent of both district funded and donated computers over four years of age is 60%, although anecdotal information suggests donated computers are generally older than district purchased ones. 10 Includes both K-5 and K-8 schools 9 7|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Access to Other Technologies: In the District Teacher Technology Survey 2565 teachers identified what other technology they had in their classrooms. The chart below indicates a significant number of teachers have printers, projectors and wireless connectivity in their classrooms while the number of interactive whiteboards has increased from 40 in 2009 to 337 or 13% of the classrooms in 2012. While the interactive whiteboards are very new, many teachers reported that their printers and projectors were old and/or unreliable. Chart 5: Percent of Teachers with Other Technology in their Classrooms (District Teacher Technology Survey; n=2565) 70% 60% 50% 40% 30% 20% 10% 0% 60% 50% 49% 41% 13% 7% The distribution of technology across the grade levels also varies significantly. For example, projectors and interactive whiteboards are more concentrated in middle and high schools than in early education, elementary and K-8 schools. Chart 6: Percent of Teachers with Other Technology in Their Classrooms by Grade Level (District Teacher Technology Survey; N = 2565) 70% 60% 50% 40% 30% 20% 10% 0% K-­12 High K-­8 Middle Elementary Early education 8|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Access to Instructional Media: Chart 7 identifies district licenses for software and other electronic resources 11that have been acquired for teacher and student use. Chart 7: Software and On-Line Resources Licensed by the District Microsoft Office Word All Excel All Access Select staff PowerPoint All Microsoft Outlook & Outlook Web Access Administrators, teachers Microsoft SharePoint Administrators, teachers School Loop K-12 students, teachers, administrators, parents Data Director data management system K-12 teachers, administrators Student Information Systems (Synergy/SIS, K-12 classified staff, SEIS for special education) administrators, teachers ConnectEDU 9-12 teachers and students Culture Grams K-8 teachers and students Cyber High online courses 9-12 students Destiny Library Automation System K-12 students and teachers Drop Out Prevention Early Warning System 9-12 teachers, counselors )HUJXVRQ¶V&DUHHU'DWDEDVH 9-12 teachers and students Follett eBook Shelves K-8 teachers and students Noodle Tools 6-12 teachers and students Odysseyware online curriculum Students in 14 middle/high schools San Francisco Public Library Online K-12 teachers and students Science Online 6-12 teachers and students SIRS Issues Researcher 9-12 teachers and students Teaching Books K-12 students and teachers 7H[WERRN3XEOLVKHUV¶(OHFWURQLF5HVRXUFHV K-12 teachers, students World Book Online K-12 teachers and students The 2010 EETT Competitive ARRA grant was used to extend the new mandatory ninth grade Plan Ahead college career curriculum 12 to a digital online platform and create student data-based digital portfolios and web reports. A portion of the funds also supported the acquisition of a data-based Dropout Prevention Early Warning System that will be pushed out to all students, teachers, counselors and administrators over the next three years. Site Licensed Software: In addition to the district licensed resources in Chart 7, school sites and various departments have acquired a variety of electronic learning resources. Based on recent invoices and on reports from the Survey, schools have purchased or are utilizing software for the following purposes: 13 11 ,QWKLV3ODQWKHWHUP³VRIWZDUH´DQG³HOHFWURQLFOHDUQLQJUHVRXUFHV´RU(5/6DUHXVHGLQWHUFKDQJHDEO\ Plan Ahead developed in partnership with Pearson Foundation, Gap Foundation and Hirsch and Associates 13 Listed programs are examples only. 12 9|Page Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 8: School Site Acquired Software and Electronic Resources Purpose Sample Software CAHSEE preparation Study Island, ALEKS Collaboration Tools WIKIs, Google Docs Curriculum delivery systems Starfall for early readers, KUTA math, Kahn Academy English Learners support English Now, English 3D, Grammar Gallery, High Point electronic resources and eassessment Graphics software KidPix, PhotoShop Elements Integrated learning and Renaissance Learning, READ 180 assessment systems Interventions Achieve 3000, Waterford Early Literacy Reading Program, Accelerated Reader and Accelerated Math, Cognitive Tutor for Algebra support., READ 180, Momentum Math for middle schools Learning enhancement BrainPop, Education Program for Gifted Youth (EPGY), Renzulli Learning System Problem solving software Fathom, Geometers Sketchpad Publishing software PageMaker, Boardmaker, Adobe Creative Suite, Adobe Photoshop, Blogs Special Education student ComicLife, RTI software, Augmentative and support Alternative Communications tools Web authoring Adobe Dreamweaver, VoiceThread Teaching and Learning Filemaker Pro/ACCESS, Enchanted Learning, Resources: National Library of Congress, PBS websites, FOSS web resources, You Tube, videostreaming sites. In the District Teacher Technology Survey, 449 teachers recommended 413 different electronic resources that they are either using now or in the past in the classroom. Indicating the need for greater outreach, only eleven of the 449 teachers referenced at least one of the district licensed library resources. There has been a reduction in the number of district licenses over the last three years due to budget limitations, although the goal is to move towards district licensing once the LAN upgrades are completed in 2013. Most current licenses are purchased by the school sites or, in some cases, by individual departments for specific student populations. There is no centralized inventory of the software schools have acquired nor how those resources are being used. There are also no standards, criteria or guidelines for the selection of software to make sure the resource is instructionally valid and can be supported by the district hardware and infrastructure. This pattern makes it difficult to deliver professional development and support, creates inequitable access for teachers and students, and requires students to learn different tools as they progress through school rather than using a core set of tools to engage in more complex learning over time. Extended Access to Technology by Teachers: The 30% of teachers with district-purchased laptops may use the laptops outside of school, and some schools loan technology, such as digital 10 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education cameras, to teachers. Approximately 35% of teachers reported using their own personal computers in their classrooms. Extended Access to Technology for Students and Their Families: Many before- and afterschool programs offer technology training to students and families: Beacon Centers: The Beacon Centers at sixteen schools are open year-round, before and after school, evenings and on weekends and offer a variety of services to children and families including access to computers and the Internet. Additional After School Programs: Ninety schools have site based after school programs funded by 21st Century Community Learning Centers and After-School Education and Safety grants, many of which include computer and video training or access to school labs. School Libraries: Some libraries in secondary schools are open before school, during lunch and after school staffed by library media teachers while others fund support staff to keep libraries open during extended hours. Public Libraries: All San Francisco public libraries have public computer centers and are open after school and on weekends. The district has partnered with libraries to enable library staff to help parents register for and use School Loop and other district resources. Other Community Centers: Community computer programs are located throughout San Francisco that offer free access to technology and computer training programs for children and their families, including the Ark of Refuge Youth MAP, Arriba Juntos, Boys and Girls Club Centers, the Embarcadero YMCA, JVS Technology Access Centers, Booker T. Washington Center, and the Community Youth Center. San Francisco Housing Authority: Starting in 2008 the San Francisco Housing Authority placed computer labs in sixteen housing projects. 3B. CURRENT USE OF TECHNOLOGY: (3b.Description of the disWULFW¶VFXUUHQW use of hardware and software to support teaching and learning.) Technology Use by Students and Teachers ± Teacher Technology Survey Findings: 46.7% of the teachers use Word and 70.7% use email everyday compared to creating a PowerPoint (10.2%) and using videos from You Tube at the same frequency. In fact, the most frequently requested technology proficiency training requested was for PowerPoint (see Chart 9 on the next page). 11 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 9: Frequency of Use of Basic Technology Tools (District Teacher Technology Survey 2012; N=2565) 100% 80% 60% 40% Rarely or never 20% Once a Mon. Once a week Everyday Use You Tube Create a PPT Use e-­mail Word to create documents 0% The vast majority of the teachers reported using technology to prepare instructional materials (92%), to research or find resources for assignments (91%) and to submit grades and perform classroom management functions (82%). Less than 50% reported using technology to support student problem solving, teach student information literacy skills or to create effective learning environments. Chart 10: Percentage of Teachers Using Technology for Instruction (District Teacher Technology Survey 2012; N=2565) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 92% 91% 82% 64% 63% 48% 47% 1 1. 2. 3. 4. 5. 56% 2 3 4 5 6 7 8 43% 9 6XUYH\4XHVWLRQ³'R\RXXVHWHFKQRORJ\IRULQVWUXFWLRQ"6HOHFWDOOWKDWDSSO\´ Prepare Instructional Materials 6. Support Student Research Research or find resources for assignments 7. Support Student Problem Solving Grade Submission/Classroom Management 8. Teach Student Information Literacy Skills Presentations to Class 9. Create Effective Learning Environments Student Practice/Remediation 12 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education However, when teachers were asked how often they gave assignments that required students to use technology, only 24% reported do that on a daily or weekly basis. Chart 11. Frequency of Teachers Giving Assignments Requiring Student Use of Technology (District Teacher Technology Survey 2012; N=2565) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 26% 20% 15% 16% 17% 7% When asked what kept them from using technology more frequently over 72% reported that their VWXGHQWVGLGQ¶WKDYHDFFHVVWRUHOLDEOHWHFKQRORJ\DWKRPHZKLOHIHOWWKHLUVWXGHQWVODFNHG adequate technology skills and 40% felt there ZDVQ¶WHQRXJKWLPH7KHODFNRIUHOLDEOHWHFKQRORJ\LQ the classroom was noted by 47% of WKHWHDFKHUVZKLOHVWDWHGWKDWWKHVFKRROGLGQ¶WKDYHUHOLDEOH technology for student use DQGRUWKHUHZDVQ¶WHQRXJKWLPH7he need for additional training was reported by a lower percentage of teachers. 28% felt they needed to become more comfortable with technology while 33% wanted more support using technology in the classroom. This question generated a great deal of discussion, however, and over 380 teachers added optional comments. While these responses are still being analyzed, the majority were related to the lack of access to upto-date, reliable technology by the teachers and the students. (See Chart 12 below.) 13 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 12. Factors that Keep Teachers from Using Technology (District Technology Survey 2012; N=2565) 72% 80% 60% 54% 47% 40% 42% 37% 33% 28% 40% 20% 0% 1 2 3 4 5 6 7 8 4XHVWLRQ³:KDWIDFWRUVNHHS\RXIURPXVLQJWHFKQRORJ\"6HOHFWDOOWKDWDSSO\´ 1. ,GRQ¶WKDYHDFFHVVWRUHOLDEOHWHFKQRORJ\LQP\FODVVURRP 2. My students GRQ¶WKDYHDFFHVVWRUHOLDEOHWHFKQRORJ\DWVFKRRO 3. Not all of my students have access to reliable technology at home. 4. Not all of my students have adequate technology skills. 5. I need to become more comfortable using technology in the classroom. 6. I need support integrating technology into my curriculum 7. I have other more pressing priorities and/or expectations. 8. 7KHUHLVQ¶WHQRXJKWLPH Technology Use - College/Career Readiness: College and Career Readiness is part of the vision student success. 14 The district recently received a $1 million grant to extend the new mandatory 9th grade Plan Ahead College and Career curriculum to a digital platform and create digital student portfolios and web reports. The district is also piloting the online Odysseyware course at Independence High School in 2011-2012. The Career Technical Education (CTE) Department supports two high school programs, Career Academies and Pathways, and the SFCOE Regional Occupation Programs, and supports 2,440 students. The Career Academies are multi-year programs that teach a college-prep curriculum organized around a career theme and integrate work-based learning into the curriculum. Students participate in internships and take concurrent courses at City College of San Francisco. All Career Academies incorporate the latest industry-standard tools, including technology (See Chart 13 on the next page). 14 SFUSD School Planning Summit Report, February 11, 2012 14 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education X Ida B Wells X X X X Washington X X X X X X Wallenberg X X 2¶&RQQHOO Lincoln X X Marshall Galileo 291 199 168 58 41 143 312 105 686 88 99 Burton Biotechnology/Medical Sciences Business/Finance CISCO Pathway Construction Pathway Engineering/Construction Trades Environmental Science/Green California Partnership Health Hospitality and Tourism Information Technology/Digital Arts Law Teacher Balboa Academies and Pathways Participants Chart 13 X X X X X X X X X X X The County ROP in partnership with City College of San Francisco serves high school students and young adults and offers courses that focus on training across a wide spectrum of occupational training program. About 150 high school students are enrolled in technology related ROP training programs. Technology Use - Special Education Students: The district and SFCOE serve a total of 6,295 students with special needs (SPED). SPED students in general education classes have access to existing classroom and library technology, although interviews indicated that not all SPED classrooms are included in school wide technology deployments. In addition SPED students have access to assistive technology tools including AlphaSmart Key Boards, Step-by-Step handheld communications tools, Boardmaker alternative software communications tools, text to speech technologies, )0UDGLRV\VWHPDQG³VRXQGWRWHDEOHV´WRKHOSIRFXVVWXGHQWDWWHQWLRQRQLQVWUXFWLRQ. While providing assistive technologies to SPED students is district policy, district funding was only $30,000 for 2010-2011, which is allocated on a first-come, first-serve basis. Site funding is based on the number of enrolled SPED students, but the school with the largest population only has a total budget of $300 for assistive technology. Technology Use - Data, Assessment and Accountability: The district is implementing a comprehensive data management system to support data driven instruction and planning that consists of three major components: x Use of Multiple Assessments: In addition to the state mandated diagnostic and summative assessments, the district has implemented the benchmark Common Learning Assessments (CLAs) for mathematics and language arts. Approximately 14,000 students took the CLA for language arts and 19,000 the CLA for mathematics in 2010-2011. All CLAs are scanned and data returned to teachers within 24 hours. In addition, two diagnostics assessments have been implemented for students in grades K-2: PALS for early reading and the Brigance for early development. x Student Data Redesign Project: To improve the quality of data the teachers are using and to meet state reporting requirements, the district is implementing the Student Data Redesign project. A key component is the migration from a district designed student information system 15 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education x (SIS) to the web-based Synergy SIS and to the SEIS for SPED students and migrating from the current CATS program for Early Education to Synergy in in 2014-15. The SIS for SPED and Early Education will all be bridged with Synergy when fully implemented. Use of Data for Decision Making: The district implemented a new web-based data management system, Data Director, in 2010. Data Director allows administrators and teachers to have ready access to student data, including CST and other state test results, the CLAs, teacher administered tests, and end-of-chapter tests along with information from the SIS. As of October 2011 there were 3,083 unique log-ins to the system and a total of 53,926 log-ins between July and November 2011. The use of student data from Data Director is a major focus of professional development around the core curriculum and practices that support inclusion and differentiation of instruction. Resources to support the assessment program, including support documents for the CLAs, are available through the Office of Assessment Sharepoint intranet site. In addition, the district is migrating its budgeting, accounting, purchasing and other enterprise management functions to web based systems. (See also Component 5.) Technology Use - Promote Classroom/School Management and Improve School-Home Communications: Elementary teachers also use Data Director to post grades and to create standards-based report cards. As of end-or-year 2011 950 or 56% of elementary teachers and 71 schools used Data Director for grades. On the District Teacher Technology Survey, teachers reported using Data Director ³often´ beyond grading: 34.7% for elementary, 20.7% for middle school, 30.2% for K-8 and 17.7% for high school teachers. The district has implemented School Loop, a web-based portal for teachers, students and parents in 2009. Teachers have access to a range of online classroom management tools and record attendance. Secondary teachers use School Loop for grades, eliminating time consuming and cumbersome paper processes. By the last quarter 2011, 81% of the high schools and 91% of the middle schools were using School Loop for grading, and 68% and 57% respectively had 90% or more of their teachers using School Loop for grading. Chart 14: Percentage of Middle and High School Teachers Submitting Grades Using School Loop th (Source: School Loop system statistics for 4 quarter 2010-2011) 100% 50% 0% % of High % of High Schools Submitting Schools >90% of teachers Grades on submitting School Loop grades on School Loop % of Middle Schools Submitting Grades on School Loop % of Middle Schools >90% of teachers submitting grades on School Loop 16 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Communications between school staff, parents and students are also facilitated through School Loop e-mail. The School Loop student and parent portals give families the ability to monitor student progress, communicate with teachers and administrators and access assignments, test schedules, homework resources, school events and news. School Loop also e-mails or places nightly multilingual calls to parents with student homework and attendance. There are currently 12,111 registered families15 for School Loop and there were a total of 15,298,559 page views between August and November 2011. With the exception of the county schools 100% of middle and high schools and 62% of the elementary schools posted 16 to School Loop between August and October 2011. School Loop is used most heavily by secondary teachers, since initial training focused on secondary schools to encourage use of School Loop for grading. 88.8% of middle school and 86% of high school teachers reported being regular users of School Loop, compared to 13.3% of K-5 teachers. The major reasons teachers offered for not using School Loop is summarized below. Chart 15: Primary Reasons for Not Using School Loop 2SWLRQDO4XHVWLRQ³,I\RXDUHQRWDUHJXODUXVHURI6FKRRO/RRSFDQ\RXWHOOXVLIWKHUHLV DQ\WKLQJZHFDQFKDQJHWRPDNHLWPRUHXVHIXOIRU\RX"´ (District Teacher Technology Survey; Total N = 2565) (Number responding to optional question = 698) Need a computer 1RWHQRXJKRWKHUSHRSOHXVHWKH« My school doesn't use it Parents don't have technology No Time Not easy to use Not needed for my position/N.A. Not useful;; just won't use it Need training 0 50 100 150 200 250 300 The district has also collaborated with School Loop WRVWDQGDUGL]HWKHVFKRROV¶ZHEVLWHVWRPDNH navigation easier for parents and other end-users. All teachers and administrators have district e-mail accounts, with approximately 59.1% of the teachers reporting using district e-mail daily and another 20.2% using it at least once a week. Preference for School Loop or personal e-mail, resistance to checking multiple e-mail accounts DQGOLPLWDWLRQVRIWKH'LVWULFW¶VOutlook Web Access (OWA) e-mail platform were identified as 15 If a family registers for more than one student, or a mother and father registering for the same student, they are counted aV³RQHIDPLO\´DQG are counted once. 16 A posting is defined as an assignment, news item, event or sending an e-mail. Any teacher who has posted 3 or more items within the past 30 days is counted. 17 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education the most common factors discouraging teacher use of e-mail (Source: District Teacher Technology survey 2012). Chart 16: Percentage of Teachers and Schools Posting Messages on School Loop (School Loop system statistics: August ± October 15, 2011 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Percentage of Schools Posting between August & October 15, 2011 Teachers Only Posting Percentage of Schools Posting between August & October 15, 2011 All School Postings The IT Department is expanding the use of Sharepoint, the GLVWULFW¶VLQWUDQHW that provides tools for communications, document sharing, classroom management, collaborations, personal productivity, web content management and training. The district plans to upgrade to Sharepoint 2010 to increase intranet functionality and to improve ease of use. 62% of the teachers reported being familiar with the site while 58% said they had actually signed into the site as of January 2012. (Source: District Teacher Technology survey 2012) 3C. DISTRICT¶S CURRICULAR GOALS SUPPORTED BY THE TECHNOLOGY PLAN: (3c. List of clear goals, measurable objectives, annual benchmarks, and an implementation plan for using technology to improve teaching and learning by supporting the district curricular goals.) 7KH6)86'6WUDWHJLF3ODQ³%H\RQGWKH7DON7DNLQJ$FWLRQWR(GXFDWH(YHU\&KLOG1RZ´LV the primary driver of the Technology Master Plan. Therefore, it is important to place the district¶V&XUULFXODU*RDOVLQWKHODUJHUFRQWH[WRIWKH3ODQ¶VYLVLRQRIIundamental transformation for its schools. District Curricular Goals: On May 28, 2008, the San Francisco School Board adopted a new fiveyear strategic plan 17 that places equity, student achievement and accountability at the forefront. ³%H\RQGWKH7DON´ goes beyond the idea of equitable access for all students. Rather the plan FKDUJHVWKHVFKRROVDQGGLVWULFWVWDIIWRHOLPLQDWHWKHYDULDELOLW\LQDFKLHYHPHQWEHWZHHQWKHGLVWULFW¶V highest and lowest performing subgroups of students and end the historic power of demographics in determining student success. Equity is gauged, therefore, by student outcome and not by allocation of resources. The district is focused on three overarching goals: x 17 Access & Equity ± Make social justice a reality ³Beyond the Talk: Taking Action to Educate Every Child Now´Beyond the Talk 2.0: Strategic Implementation, 2011 18 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education x x Student Achievement ± Engage high achieving and joyful learners Accountability ± Keep our promises to students and families At the February 11, 2012 Summit Planning meeting, the district laid out its plan to adjust its course to better focus resources on these goals within the context on the ongoing budget crisis. Three Strategic Priorities were identified for 2012-15: 18 1. Core Curriculum: Develop and implement a district-wide curriculum aligned from PreK12 that is grounded in English Language Arts and Mathematics Common Core State Standards and differentiated to address the needs of historically underserved students, high performing students, English Learners and student with disabilities. 2. Professional Development: Support our teachers and school communities through robust and diversified professional development that will ensure that at every level every student is learning the skills they need to thrive at the next level. 3. Replicate Success: Identify and replicate the high-leverage and successful practices that increase achievement of high performing students and accelerate achievement of those currently less academically successful. To support these efforts the district has implemented the following strategies: 1. Use student data Pre-K-12 to assess student learning, establish baseline data, predicting graduation likelihood through early warning indicators, and linking family engagement activities to student achievement 2. Promote school innovation and teamwork 3. Focus on strategic community partnerships 19 4. Align priorities and resources towards the three Strategic Priorities 5. Anchor the strategic plan in school planning to focus on improving student achievement Strategic Priorities Supported by the Technology Plan 1. Strategic Priority #1 - ELA and Mathematics Core Curriculum for Pre-K-12: The Technology Plan proposes to: a. Integrate Technology into the Core Curriculum: Embed technology into the mathematics and languages arts core curricula for Pre-K through 12 with a focus on inclusionary practices and making that curriculum more accessible to historically underserved students, English Learners and students with disabilities. b. Collaboration Tools: Upgrade Sharepoint or identify other secure on-line tools and platforms to support the teacher collaborations around the core curricula. 18 19 ³School Planning Summit Report´)HEUXDU\ Community PDUWQHUVKLSVRXWOLQHGLQWKH³6FKRRO3ODQQLQJ5HSRUW´)HEUXDU\ x SF School Alliance and Bechtel: Study common Core State Standards in Math x Hass Jr.: Early learning and post-secondary x Gap and Pearson Foundations: Plan Ahead college/career readiness curriculum x Stanford University: Professional development and research (SERP) x City and County of San Francisco: DCYFS, voter initiatives, Rainy Day Reserve 19 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education c. Core Curriculum Web Site: Develop a web presence for teachers and parents that support the core curricula. d. Broadband to the Classroom: Completion of the three year infrastructure upgrade project to bring broadband Internet access to all instructional rooms in the district. e. Core Classroom Technology Suite: Collaborate with the schools to develop strategies to equip each classroom with a baseline suite of technology tools that support the Core Curriculum, differentiation of instruction and inclusionary practices. f. College/Career Readiness: Support Plan Ahead, the web-based college/career readiness curriculum that incorporates the online Connect EDU modules. 2. Strategic Priority #2 - Professional Development: The Technology Plan proposes to: a. Build Capacity through a three tiered approach: i. Tier 1: Integrating Technology into the Core Curriculum: Introduce a new paradigm for professional development in which a curriculum technology integration specialist and district curriculum and professional development providers co-plan and co-facilitate professional development around the core curricula in which technology is embedded. Over time the district will have a cadre of support staff who have expertise in both curriculum content and the process of integrating technology into the curriculum. ii. Tier 2: Support for Classroom Teachers: Continue to recruit and support a cohort of site-identified teachers to serve as Technology Lead Teachers who would participate in a professional learning community to collaborate and hone their skills, support teachers at their respective sites in the use of technology to support teaching and learning, and act as technology liaisons between their schools and the district technology and curriculum departments. iii. Tier 3: Technology Integration Teachers: Recruit and support a cadre of teachers who serve as Technology Integration Teachers in a research and development function. These teachers would collaborate to develop technology-embedded core curriculum lesson units, pilot these units with their students, assess and document outcomes, and assist with dissemination of successful practices throughout the district. b. Electronic Professional Development Tools: Identify core curriculum websites to access videos of effective instruction, virtual classroom observations and other electronic resources as professional development tools. 3. Strategic Priority #3 - Replicate Success: The Technology Plan proposes to: a. Research and Dissemination: (See Tier 3: Technology Integration Teachers above.) b. Disseminate Success: Post videos of best practices, sample technology embedded lessons and other resources to support effective instruction and student success. 4. District Strategies Supported by the Technology Plan: a. Data Driven Decision Making: The Technology Plan calls for the completion of the Student Information Redesign Project, which includes: i. Synergy: Migration to a new web-based student information system (SIS) for the district to improve the quality of student information and to make that information more accessible to all stakeholders. 20 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education ii. SEIS: Migration to SEIS, a new web-based comprehensive SIS for Special Education to ensure more accurate and timely student data and to improve compliance iii. Early Education: Migration from CATS to Synergy for Early Education to address compliance, to facilitate centralized enrollment, better monitor attendance and increase revenue. iv. Eliminating Data Silos: Bridging Synergy with the other SIS and district management systems that depend on student data to ensure compatibility and to reduce multiple points of data entry. v. Service Management Systems: Deploying program and service management systems for: vi. x Student Services to coordinate the delivery of services by multiple providers, to monitor the effectiveness of the services for students, and to provide SULQFLSDOVZLWKRQOLQHGDWD³GDVKERDUGV´RQVWXGHQWSURJUHVV x Early Education to support centralized enrollment, monitor attendance and improve program compliance. Graduation Likelihood: Implementing the online Early Warning Systems to predict and improve likelihood of high school graduation. 5. School Innovation and Teamwork: The Technology Plan calls for the upgrade of Sharepoint, the district intranet site, or comparable platforms to support (a) real time sharing of documents, (b) more school to central office and school to school communications and (c) collaborations among Core Curriculum Workgroups and other Professional Learning Communities. 6. Aligning Priorities and Resources: The Technology Plan proposes: a. Coordinating Technology Expenditures: Greater coordination of existing school and department budgets towards a common vision for technology, especially the baseline suite of classroom technology, and embedding technology into ongoing professional development through cross-team collaborations. b. Improved Enterprise Management Tools: Completion of the three year infrastructure upgrade is enabling increased utilization of centralized network management tools; online budgeting, purchasing and accounting tools; and program management systems to monitor assets, streamline management functions and reduce ITD costs. 7. Family Engagement:: The Technology Plan proposes to support parent involvement through increased utilization of the School Loop grading, reporting functions and parent and student portals; the Early Warning Truancy System; the automated calling system; Data Director grading, reporting and data systems; and district and site web sites. 21 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 3D. CURRICULUM GOALS: (3d. List of clear goals, measurable objectives, annual benchmarks, and an implementation plan for using technology to improve teaching and learning by supporting the district curricular goals.) GOAL 3D1. TECHNOLOGY TO IMPROVE TEACHING AND LEARNING: All students in grades Pre-K-12, will have access to a core curriculum LQDOOVXEMHFWVWKDWDUHDOLJQHGZLWKWKHVWDWH¶VFRPPRQ core curriculum standards in which technology will be used to engage all students, support inclusionary practices and make the curriculum accessible to historically underserved students, English Learners and students with disabilities. Objective 3D1. Integrating Technology into the English Language Arts and Mathematics Core Curriculum: By June 30, 2015 all schools will implement the ELA and Math Core Curriculum. Technology will be integrated into the core curriculum components, including scope and sequence, curriculum maps, sample lesson plans and lesson units. Benchmarks: By June 30, 2013 all teachers will be introduced to the ELA and Math Core Curriculum Standards. By June 30, 2014 all teachers will be introduced to the ELA and Math Core Curriculum Components, including curriculum maps, sample lesson plans and lesson units in which technology has been embedded. By June 30, 2015 all teachers will have access to electronic resources that support the scope and sequence, curriculum maps and sample lesson plans and lesson units. Implementation Plan Year Person responsible: Associate Superintendent C & I; CTO; LEAD Teams; Supervisors of ELA, Math and Educational Technology; Principals 1. Identify at least one teacher or resource person with technology integration expertise to work with the Teacher Workgroups developing the ELA and math core curriculum components and identifying support resources. 2. Upgrade Sharepoint or identify another platform to accommodate a collaborative space for field test site teachers and other future workgroups as well as information spaces for others involved in the initial implementation of the curriculum (ex., principals, Area Teams, Instructional Reform Facilitators). 3. Design an interactive public core curriculum website. 1-3 4. 3RVWWKHFRPPRQFRUH(/$DQGPDWKVWDQGDUGVDQGWKH³:ULWLQJ3ODQVIRU Grades PK-12´ to the public website. 5. Post all the core curriculum components on the public core curriculum websites. 1 6. Post sample lesson plans on the core curriculum websites. 2-3 7. Identify and strategically disseminate core curriculum websites that have resources appropriate for SFUSD: video clips of effective teaching, sample lesson units, etc. 1 1 1 2 22 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 8. :RUNZLWK6(53¶V'HVLJQ7HDPWRGHYHORSYLGHRFOLSVLOOXVWUDWLQJVSHFLILF aspects of the core curriculum and assessments and demonstrating sample lesson plans. 9. Post video clips of teachers illustrating specific aspects of the core curriculum components and demonstrating sample lesson plans. 10. 3RVWUHVRXUFHVWRVXSSRUWVDPSOHOHVVRQSODQVDQGWKH³5HVRXUFHVIRU 6SLUDO8QLW´GRFXPHQW. 11. Support the continued roll-out of the Plan Ahead, the web-based college/career readiness curriculum and Connect EDU. 12. Conduct an annual survey of teachers and principals on their technology proficiency skills and use of technology to support the core curriculum and inclusionary instructional practices. 2-3 2-3 3 1-3 1-3 3E. TECHNOLOGICAL AND INFORMATION LITERACY GOALS: (3e. List of clear goals, measurable objectives, annual benchmarks, and an implementation plan detailing how and when students will acquire the technology skills and information literacy skills needed to succeed in the classroom and the workplace.) Goal 3E1. Technological and Information Literacy Skills: All students will acquire the information literacy skills needed in the 21st Century. Objective 3E1: By June 30, 2015 50% of students will demonstrate grade level appropriate competencies in the technological and information literacy standards as defined by the GLVWULFW¶VVWXGHQWWHFKQRORJ\SURILFLHQF\VWDQGDUGVDQGLQIRUPHGE\WKH Performance Report to the US Department of Education by the California Department of Education and the International Society for Technology in Education (ISTE NETS-S.)20 Benchmarks By June 30, 2013 25% of the students will demonstrate grade level appropriate competencies in the Research and Information Fluency standards as measured by the Student Technology Survey. By June 30, 2014 45% of the students will demonstrate grade level appropriate competencies in the Research and Information Fluency standards as measured by the Student Technology Survey. By June 30, 2015 50% of the students will demonstrate grade level appropriate competencies in the Research and Information Fluency standards as measured by the Student Technology Survey. Implementation Plan Person responsible: Assoc. Superintendent, C & I; CTO; LEAD; Principals; Site Library/Media Teachers Year 1. Adopt articulated, grade level technology proficiency standards for Pre-K-12 that address 21st century skills and student technology proficiency and information literacy based on the 'LVWULFW¶V21st Century Technological Literacy 1-2 20 1998 National Educational Technology Standards (NETS for Students, International Society for Technology in Education. http://www.iste.org/AM/Template.cfm?Section=NETS 23 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Tool Kit and the National Educational Standards for Students (NETS) developed by ISTE. 2. Develop and administer the Student Technology Survey. 1&3 3. Post information on technological and information literacy on the district website. 1-2 4. Incorporate information literacy skills into the ELA and math core curriculum lessons for each grade level. 1-2 5. Continue to develop lesson units incorporating information literacy skills based on the Library Standards. 1-3 6. &RQWLQXHWRLQFRUSRUDWHLQIRUPDWLRQOLWHUDF\VNLOOVLQWKHGLVWULFW¶VOLEUDU\FXUULFXOXP 1-3 7. Ensure that an orientation training for students is included as part of the deployment of the Core Classroom Technology Suite at any site. 1-3 8. Review existing technology curricula in middle schools, the ninth grade technology modules and the academies and pathways to ensure that grade level appropriate technology and information skills are incorporated. 1-2 3F. APPROPRIATE AND ETHICAL USE OF INFORMATION TECHNOLOGY GOAL: (3f. List of goals and an implementation plan that describe how the district will address the appropriate and ethical use of information technology in the classroom so that students can distinguish lawful from unlawful uses of copyrighted works, including the following topics: the concept and purpose of both copyright and fair use; distinguishing lawful from unlawful downloading and peer-to-peer file sharing; and avoiding plagiarism.) Goal 3F1. Appropriate and Ethical Use of Information Technology: All students will recognize the importance of equitable access to information in a democratic society, respect the principles of intellectual freedom and intellectual property rights, and exercise appropriate and ethical use of technology. Implementation Plan Person responsible: Assoc. Superintendent, C & I; CTO; LEAD; Principals, Site Library/Media Teachers Year 1. Adopt articulated, grade level technology proficiency standards for Pre-K-12 that address appropriate and ethical use based on the 'LVWULFW¶Vst Century Technological Literacy Tool Kit and the National Educational Standards for Students NETS developed by ISTE. 1 2. Post information on intellectual property rights, plagiarism and ethical use of technology on the district website. 1-2 3. Incorporate appropriate and ethical use of technology into the 21st century core curriculum lessons for each grade level. 1-3 4. Review and adopt as necessary board policies, administrative regulations and Acceptable Use Policies to deal appropriately with violations of ethical use 1 24 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education policies. 5. Review existing technology curricula in middle school, the ninth grade technology modules and the academies and pathways to ensure that digital citizenship and ethical use of technology are being taught and assessed. 1-2 6. Continue to incorporate lessons on intellectual property and freedom and ethical use of information technology LQWKHGLVWULFW¶VOLEUDU\FXUULFXOXP 1-3 3G. Internet Safety Goals: (3g. List of goals and an implementation plan that describe how the district will address Internet safety, including how to protect online privacy and avoid online predators.) Goal 3G1. Internet Safety (Online Privacy and Cyber-Safety): All students will understand the importance of online etiquette, how to protect online privacy and how to avoid online predators. Implementation Plan Person responsible: Assoc. Superintendent, C & I; CTO; LEAD; Principals; Site Library/Media Teachers; Student Support Services (SSS) Year 1. Adopt articulated, grade level technology proficiency standards for Pre-K-12 that address internet safety based on the National Educational Standards for Students (NETS) developed by ISTE. 1 2. Review and adopt as necessary board policies and administrative regulations and procedures WREULQJWKHPLQWRFRPSOLDQFHZLWKWKH&KLOGUHQ¶V Internet Protection Act (CIPA) regulations on Internet safety. 1 3. Review and revise as necessary, the differentiated access filtering policy established in 2010 to ensure the greatest access to online resources for instructional staff while complying with the new CIPA regulations. 1 4. Develop procedures to certify student completion on the iSafe curriculum. 1 5. Certify student completion of the iSafe curriculum, starting with student certification of the district-developed model lessons for grades K-12. 21 1-3 6. Review existing technology curricula in middle school, the ninth grade technology modules and the academies and pathways to ensure that cyber-safety is being taught and assessed. 7. Post resources to promote cyber-safety on the district website. 1 8. Encourage each school to host assemblies, library orientations and/or special events featuring cyber-safety and online privacy. 1-3 9. Post guidelines for online privacy and cyber safety practices in all instructional rooms with computers and Internet access. 1 10. Distribute information to families regarding the online privacy and cyber safety through the district newsletter and the web site. 1-3 21 1 The district acquired the license for the iSafe curriculum and created a model lesson for each grade level in 2010-11. 25 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 11. Encourage each school to host assemblies, library orientations and/or special events featuring ethical technology use. 1-3 3H. Equitable Technology Access: (3h. Description of or goals about the district policy or practices that ensure equitable technology access for all students.) APPROPRIATE ACCESS TO TECHNOLOGY BY ALL STUDENTS AND TEACHERS: Equity is defined by student outcomes, not by the allocation of resources. $GLDJUDPLOOXVWUDWLQJWKHGLVWULFW¶VJRDOV for equitable and appropriate access to technology is shown in Chart 17 below. It is the district goal that all teachers have a laptop for instructional purposes and that all students have appropriate access to a basic set of technology tools (Core Classroom Technology Suite) that support 21st Century learning. In addition teachers and students need to have access to learning enhancement tools that make the curriculum more accessible based on individual student needs and that support inclusionary practices. The GLVFUHSDQF\WKDWH[LVWVEHWZHHQWKHGLVWULFW¶VYLVLRQDQGWKHFXUUHQWUHDOLW\DVRXWOLQHGLQ Curriculum Component 3.a.) results from a wide range of factors, including the existing high levels of obsolete technologies in the classrooms, drastic cuts to education budgets in general, DQGWKHXQHYHQGHSOR\PHQWRIWHFKQRORJLHVGXHWRFDWHJRULFDOSURJUDPV¶IXQGLQJFULWHULDRQHtime state and federal technology funding programs, competing priorities for existing funds, and the lack of coordination between departments and schools in the support of technology. The latter is critical since expenditures for instructional technology is entirely a site decision. Chart 17 - Equitable Access to Technology to Support Curricular Goals Research & Development Model Lessons Replicate Success Pilots / Models Enrichment & Learning Acceleration Tools Core Classroom Technology Suite Broadband to the Classroom Under-served Students Other Targeted Needs All Students/Teachers/Schools Core Curriculum Data Systems While the plan does not anticipate new revenue streams for technology over the next three years, the Technology Plan calls for a number of measures to address this disparity, including completion of the Broadband to the Classroom project begun in 2009 and funded through the 26 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education parcel tax, completion of the Student Data Redesign Project, greater coordination of available funding for technology by departments and schools, developing better support systems and reducing costs for the acquisition and support for technology. The technology plan defines these core tools and what strategies the district will follow to reach this goal (See Component 5, Goal 5C). The technology plan also addresses how the use of this technology will be integrated into the core curricula, starting with the implementation of the mathematics and English language arts curriculum in 2012-2015. (See Component 3, Goal 3A) Goal 3H1: The District will phase in a Core Classroom Suite to each classroom that will include an up-to-date laptop for teachers and computing devices for students, access to broadband connectivity, a projecting unit to share information and a standard suite of productivity tools. Implementation Plan Year Person responsible: Deputy Superintendents of Policy and Operations and Instruction, Innovation and Social Justice; Assistant Superintendents of Leadership, Equity, Achievement and Design; CTO/ITD; Asst. Superintendents of Early Education, ELL and SPED; Principals; Supervisor of Educational Technology (See also Component 5: Infrastructure) 1. Develop standards for the Core Classroom Technology Suite for classrooms, library media centers and school as a whole. 1 2. In addition to the Core Classroom Technology Suite, identify tools and applications that support: 1-2 x The ELA and math core curriculum. x ELD instruction across all ELD Pathways and in the general education classrooms. x The Re-designed Special Education Plan for SPED and general education classrooms. x Credit recovery, accelerated learning and specific student needs to close the achievement gap. x The re-designed Early Education Program. 3. Continue to identify funding for the 1:1 laptops for teachers and administrators . 4. Include progress towards implementing the Core Classroom Technology Suite in the VFKRROV¶annual reports. 5. Adopt software policies, guidelines and a review procedure for the purchase of software and other electronic resources that address curriculum and instructional use, age appropriateness, professional development needs, technical support required, and hardware and infrastructure requirements. 1-3 6. Apply the software guidelines when adopting textbook and supplementary resources that include electronic teaching and learning resources. 2-3 1-3 1-2 27 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 7. Coordinate the deployment of the Core Classroom Technology Suite and infrastructure upgrade with the implementation of the Core Curriculum and the Superintendent Zone Schools as well as with other technology-related programs. (See also Component 5 ± Infrastructure.) 1-3 8. Develop research and development capabilities to monitor and evaluate emerging technologies and applications through ITD, research and development classrooms, and/or through partnerships with local universities and institutions. (See also Component 4: Professional Development ± Technology Integration Teachers.) 1-3 9. In coordination with the schools adopt a computer replacement policy with the goal of maintaining a ratio of not more than 5 students per each computing device that is less than 5 years old and connected to the Internet. 2-3 10. Complete the Broadband to the Classroom project to ensure broadband connectivity for each instructional computer (see Component 5). 1-2 11. Deploy appropriate network management tools to support all networked devices; to support private cloud storage for students, teachers and administrators; and to lower technical support costs. 1-3 12. Conduct a survey of students to identify student access to and use of technology at school and at home, student technology proficiency and information skills, and understanding of ethical, appropriate and safe online behavior. 1&3 3I. STUDENT RECORD KEEPING AND ASSESSMENT GOALS: (3i. List of clear goals, measurable objectives, annual benchmarks, and an implementation plan to use technology to PDNHVWXGHQWUHFRUGNHHSLQJDQGDVVHVVPHQWPRUHHIILFLHQWDQGVXSSRUWLYHRIWHDFKHUV¶efforts to meet individual student academic needs.) GOAL 3I1. STUDENT RECORD KEEPING AND ASSESSMENT: Administrators and teachers will institute a performance management system that ensures data-driven approach to instruction. They will become proficient with and utilize available technology tools to assess student learning, to plan instruction that addresses individual learning needs, to manage student records and to enable students and parents to monitor student progress. Students will use technology tools to access and organize their work, to collaborate with other students, to set goals for improvement and become more responsible for the management of their own learning. Objective 3I1.1: By June 30, 2015 75% of the teachers will use Data Director on a weekly basis to improve classroom management, monitor student progress, and differentiate instruction to meet identified student needs, up from 26% in 2012. By June 30, 2013 35% of teachers and administrators will use Data Director on a weekly basis. By June 30, 2014 50% of teachers and administrators will use Data Director on a weekly basis. By June 30, 2015 75% of teachers and administrators will use Data Director on a weekly basis. 28 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Implementation Plan Persons responsible: Assoc. Superintendents of C & I and RPA; CTO/ITD; Principals Year (See also Component 4: Professional Development) 1. Clarify expectations for the use of Data Director that go beyond grade submission by teachers. 1 2. Provide more information to teachers and administrators on the functionality of Data Director and the available pre-set reports. 1-2 3. Continue to incorporate data from multiple assessments as they are implemented (ex, CLAs; CSTs; assessments for Early Education, SPED and EL); performance assessments, and teacher generated assessments into Data Director. 1-3 4. Develop a process for accommodating the new performance measures for the CLAs for ELA. 1 5. Create SPED profiles in Data Director for each school using multiple data points. 1-2 6. Develop a range of pre-set letters in Data Director that teachers can send to parents in English and Spanish. 1 7. Add reports to Data Director that identify both correct and incorrect responses to assessments to aid in re-teaching. 1-3 8. Pilot online processing and monitoring for the PALS and DRDP assessments. 1-2 9. Incorporate Early Education data into Data Director. 2 10. Begin planning for the 2014-15 implementation RIWKHVWDWH¶VRQOLQHSmarter Balanced Assessments to replace the current paper-based CSTs and the online GED program. 1-2 Objective 3I1.2: By June 30, 2015 the district will fully implement the Student Information Redesign Project to include migration to the new student information systems, including the district-wide Synergy, at all P-12 schools to streamline recording keeping, to improve the scope, quality and accessibility of student data to support datadriven decision making and to comply with state and federal reporting requirements. Benchmarks: By June 30, 2013 roll out Synergy mid-year for primary SIS users, including principals, counselors, school and central office clerks. By June 30, 2014 roll out Synergy to secondary classroom teachers. By June 30, 2015 roll out Synergy to elementary classroom teachers. 29 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Implementation Plan Person responsible: CTO/ITD Year 1. Complete the data conversion from the district SIS to Synergy and rebuild the interfaces with applications dependent of SIS data, including School Loop, Data Director, Horizon, Attention2Attendance, PeopleSoft and SEIS. 1 2. Release the following components: enrollment, master planning, transcripts, standards based report cards and health and discipline. 1-2 3. Activate online attendance tracking. 3 4. Conduct outreach on the functionalities of Synergy for primary SIS users: principals, clerks and counselors. 1 5. Conduct outreach on the functionalities of Synergy for classroom teachers. 2-3 6. Establish FOHDUH[SHFWDWLRQVIRUWHDFKHUV¶use of Synergy. 2-3 3J. Two Way Communications between Home and School: 3j. (List of clear goals, measurable objectives, annual benchmarks, and an implementation plan to use technology to improve two-way communication between home and school.) GOAL 3J1. UTILIZATION OF TECHNOLOGY TO IMPROVE TWO-WAY COMMUNICATION BETWEEN HOME AND SCHOOL: District and site administrators and teachers will use a range of technologies to engage all parents and students, regardless of language or economic background, in the VWXGHQWV¶HGXFDWLRQWRLPSURYHKRPH-school communications with all families and to help all parents and students to participate in the decision-making at the school and district level. Objective 3J.1: By June 30, 2015 90% of the administrators and teachers will use School Loop, district e-mail, the web, call-out systems and other tools on a regular basis to give all parents and students timely, linguistically appropriate access to meaningful information and improve two-way communications between the home and school, up from 49% in 2012. Benchmarks: By June 30, 2013 65% of the administrators and teachers will use School Loop, district e-mail, the web, call-out systems and other tools for communications on a regular basis. By June 30, 2014 80% of the administrators and teachers will use School Loop, district e-mail, the web, call-out systems and other tools on a regular basis. By June 30, 2015 90% of the administrators and teachers will use School Loop, district e-mail, the web, call-out systems and other tools on a regular basis. Objectives 3J.2: By June 30, 2015 65% of families will register for School Loop to access student assignments, grades and attendance and to communicate with teachers and administrators. 30 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Benchmarks: By June 30, 2013 25% of families will register for School Loop. By June 30, 2014 50% of families will register for School Loop. By June 30, 2015 65% of families will register for School Loop. Implementation Plan Person responsible: CTO, LEAD; Principals Year (See also Component 4: Professional Development and Component 5: Infrastructure) 1. Clarify expectations for teachers and administrators on the use of School Loop, beyond grade submission, with a focus on elementary teachers in the first year. 1 2. Continue to implement the district and school-wide campaigns to register parents for School Loop. 1-3 3. Promote technology training for parents, including the use of School Loop and the district web site, through the Office of School/Family Partnerships. 1-3 4. Expand partnerships with community agencies, such as the Beacon Centers, libraries and the Housing Authority, to give parents and students access to computers and to training in the use of School Loop, the web site and other technology proficiency skills. 2 3K. MONITORING AND EVALUATION: (3k. Describe the process that will be used to monitor the Curricular Component Section 3d-3j goals, objectives, benchmarks, and planned implementation activities including roles and responsibilities.) Process to Monitor: To operationalize the Master Plan for Technology the Information Technology Department (ITD) and the Department of Curriculum and Instruction (C & I) will prepare a detailed annual implementation plan year to meet the annual benchmarks in the Curriculum Component. The Instructional Technology Advisory Group (ITAG) is a district central office staffed policy level committee composed of the Educational Technology Supervisor, CTO and representatives from C & I and ITD and will meet every 6-8 weeks. The membership of ITAG will include at least one curriculum specialist in mathematics and ELA. ITAG will be responsible for overall monitoring of the Technology Master Plan. The Supervisor of Educational Technology, with support from ITD, will be responsible for documenting the progress of the Technology Plan, will staff ITAG and serve as the liaison between the ITD and C & I. The CTO will serve as the liaison between ITAG, the 6XSHULQWHQGHQW¶V&DELQHW and the Board of Education. The Supervisor of Educational Technology will prepare quarterly reports on progress towards the Curriculum objectives and benchmarks for ITAG. On behalf of ITAG, the Supervisor of Educational Technology and the CTO will submit semi-annual reports to Associate Superintendent of C & I and the Associate Superintendent of Research, Planning and Accountability (RPA). Annual reports will EHVXEPLWWHGWRWKH6XSHULQWHQGHQW¶V&DELQHWDQGWRWKH%RDUGRI(GXFDWLRQZLWKUHFRPPHQGDWLRQV IRUHDFK\HDU¶VDQQXDOLPSOHPHQWDWLRQ plan every October/November. 31 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Evaluation Instruments & Data To Be Collected Frequency of Collection District and Site Balanced Score Cards x District and site measures of progress towards curricular and technology objectives Teacher Technology Survey x Teacher personal use for classroom management and instruction x Teacher progress towards CCTC Technology Standards 9 and 16. x Teacher assignments requiring student use of technology Principal Technology Survey x Principal technology proficiency and use x Role of technology in school site plan x Expectations for teacher use of technology Classroom Observations x Teacher use of technology for instruction x Evidence of students using technology x Site implementation of the Core Curriculum Student Work Products x Evidence of students and teachers using technology in the classroom. School Loop Use Statistics x Teacher and school postings x Teacher course web sites x Student and family registrations and logons Student Technology Survey x Student technology skills proficiency, awareness of cyber-ethics and cyber-safety x Student access to and use of technology Technology installation logs x Deployment of the Core Classroom Technology Suite x Upgrade of site LANs Data Director x Student progress: standardized tests, CLAs, teacher administered tests, attendance, etc. x Use of Data Director Annually Annually Annually Fall, Spring Annually Quarterly Years 1 and 3 Quarterly Fall, Spring COMPONENT 4 ± PROFESSIONAL DEVELOPMENT 4.A. CURRENT TECHNOLOGY PROFICIENCY AND INTEGRATION SKILLS AND PROFESSIONAL DEVELOPMENT NEEDS 6XPPDU\RIWKHWHDFKHUV¶DQGDGPLQLVWUDWRUV¶ current technology proficiency and integration skills and needs for professional development.) Teacher Technology Proficiency Skills: Over 48% of the teachers reported they were Intermediate Users of Technology (³I know more than my peers and can teach others´) or Experts (³I 32 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education know a lot in depth in one or more areas´ ) for technology proficiency. Only 5% identified as a Beginner or reported WKH\GLGQ¶WXVHWHFKQRORJ\. Chart 18: Percent of Teachers Reporting Technology Proficiency Skills (District Teacher Technology Survey 2012; N=2565 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Teacher Technology Proficiency to Support Instruction ± CTC Standards 9 and 16: As referenced in Component 3, the vast majority of the teachers reported using technology to prepare instructional materials (92%), to research or find resources for assignments (91%) and to submit grades and perform classroom management functions (82%) and to a lesser extent to make presentations to students (64%). When asked about factors that kept them from using technology, 28% said they needed to become more comfortable using the technology in the classroom. Teachers reported less frequent use of technology to support student learning. The chart below illustrates how frequently teachers reported integrating technology into the curriculum. (Also see Chart 12 on page 14 in Component 3.) Chart 19. Percent of Teachers Using Technology to Support Student Learning by Grade Level (District Teacher Technology Survey 2012; N=2565) Early K-5 Middle K-8 High Ed. School School K-12 Other Total Standard 9 Prepare instructional materials 64% 93% 88% 91% 94% 91% 73% 91% Research or find resources for class assignment 64% 92% 93% 91% 93% 89% 85% 92% Grade submission and classroom management 24% 76% 91% 76% 93% 85% 81% 82% Presentations to the classroom 32% 52% 70% 68% 77% 67% 62% 63% Student remediation and/or practice 22% 48% 49% 47% 47% 52% 38% 47% Support student research 27% 50% 62% 55% 68% 64% 35% 56% Teach students information literacy skills Support student problem solving Create more effective learning environments 38% 29% 48% 36% 48% 46% 48% 43% 51% 54% 50% 49% 35% 42% 48% 43% 59% 59% 64% 63% 71% 78% 62% 64% Standard 16 33 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 20. Percent of Teachers Using Technology to Support Student Learning by Grade Level (Using Technology to Meet CTC Standard 9) (District Teacher Technology Survey 2012; N=2565) Presentations to the classroom Grade submission & classroom management Research/find resources for assignments High School Middle School K-­5 Prepare instructional materials 0% 50% 100% Chart 21. Percent of Teachers Using Technology to Support Student Learning by Grade Level (Using Technology to Meet CTC Standard 16) (District Teacher Technology Survey 2012; N=2565) Create effective learning environments Support problem solving Teach information literacy skills High School Middle School K-­5 Support student research Student remediation/practice 0% 20% 40% 60% 80% 34 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education However, when teachers were asked how often they gave assignments that required students to use technology, only 24% overall reported do that on a daily or weekly basis. Chart 22. Percent of Teachers Giving Assignments that Require Students to Use Technology (Teacher Technology Survey 2012, N = 2565) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 26% 20% 15% 16% 17% 7% Teacher Believe in Use of Technology to Increase Student Achievement:: In spite of all the barriers to the use of technology, 74% of teachers agreed moderately or strongly that technology could make a difference in student achievement. In a related question only 37% said they had other more pressing priorities and/or expectations than the use of technology in the classroom. Chart 23: Teacher Belief in Value of Technology to Increase Student Achievement 6WDWHPHQW³,EHOLHYHWKDWWHFKQRORJ\FDQEHXWLOL]HGWRLQFUHDVHVWXGHQWDFKLHYHPHQW´ (District Teacher Technology Survey 2012; N=2565) 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 43.4% 30.6% 3.7% 8.2% 12.0% 1.1% 0.9% 35 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Administrators Technology Proficiency Skills and Use: Principals did not take the Teacher Technology Survey in January 2012. The district plans to develop a survey specifically for principals and academic assistant principals during 2012-13. However, the 102 principals taking the EdTechProfile in January 2009 reported a slightly higher level of proficiency skills than teachers in general computer knowledge and e-mail skills (92% and 90%) respectively and reported the same level of proficiency with the Internet (73%). However, less than 10% of the administrators responded to the ETP questions addressing technology use, which were related to classroom use. All administrators are required to use district e-mail for school business, School Loop for postings and site web sites, and Data Director and Sharepoint UHVRXUFHVIRUWKHVFKRRO¶V%DODQFHG6FKRRO&DUG annual plan. Summary of Needs and Strategies for Professional Development: 1. Integrating Technology into the ELA and Math Core Curriculum: Professional development over the next three years must focus on the integration of technology into the ELA and math core curriculum as the curricula are phased in over the next three years, given the pattern of technology use for instruction indicated above and research findings referenced in Component 9. Additionally, the new core curricula introduces new instructional strategies and a more collaborative role for teachers in the implementation of the core curriculum, which will require ongoing professional development and support. Technology must be an integral part of that process. While a student learning keyboarding, word processing a document or working with drill and practice software may have merit, effective curriculum integration occurs when technology is utilized to support academic mastery, make the core curriculum more accessible to all students, and support the development of 21st Century skills. The model oQWKHQH[WSDJHGHILQHVKRZWKHWHUP³FXUULFXOXPWHFKQRORJ\LQWHJUDWLRQ´LVXVHGLQWKLV plan. 36 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 24: Integration of Technology into the Curriculum ± A Definition Core Curriculum for All Students: Language Arts Mathematics Science st 21 Century Skills Academic Mastery Curriculum/ Technology Integration Technology Proficiency Skills Multilingual/Crosscultural Competency Technological Literacy Communication Skills Aesthetic Sensibility Critical & Creative Thinking, Reasoning and Solution Seeking Social, Environmental, & Civic Responsibility Strength of Character Basic operations & concepts Ethical issues & cyber-safety Technology productivity tools Technology communications tools Technology research tools Technology problem-solving and decision-making tools 2. Technology Tools to Support Professional Development and Teacher Collaborations: The district must also develop the technology platforms to support the use of data in instructional planning, foster collaborations among the equity-centered professional learning communities, and provide access to best practices and expertise by the entire educational community. It is critical to identify or create websites for the core curriculum that give teachers ready access to common core curriculum standards, core curriculum components, and sample lesson units. Video clips of effective teaching that could be posted on the web site or used within a professional development setting will be a powerful resource. 3. Integrating Technology into the Core Curriculum while Building Staff Capacity: Historically, each department and program has developed its own professional development program with little coordination, inter-program planning or sharing of resources. In this model WHFKQRORJ\KDVEHFRPH\HWDQRWKHUVXEMHFWRU³SURJUDP´ZLWKIHZUHVRXUFHV6HH&KDUW5 on the next page.) 37 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 25. The Traditional Model for Technology Professional Development Teacher Professional Development Providers (Examples only) Support Services ELL Curriculum SPED Technology This model has four weaknesses: 1. Technology training tends to become tangential to curriculum or district priorities or what is measured in high stakes state testing. 2. Isolated technology training that is not embedded in a long term change process has PLQLPDOLPSDFWRQWHDFKHUV¶LQVWUXFWLonal practices. 3. Technology becomes a relatively low priority in the face of ongoing budget cuts 4. 7HFKQRORJ\LQWHJUDWLRQ³H[SHUWLVH´LQWKHGLVWULFWUHVWVwith a few staff. Chart 26. ± An Alternative Model Integrating Technology into the Core Curriculum and Building Staff Capacity The Technology Plan proposes a three tier model of technology embedded professional development that shifts the primary focus towards building long term capacity: Tier 2 Classroom Teacher Technology Integration Teachers Tier 3 Site Technology Lead Teachers Core Curriculum and Other Professional Development Specialists Tier 1 Technology Integration Specialists 38 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Tier 1 ± Integrating Technology into the Core Curriculum: The Technology Plan proposes to team one or more technology integration specialists with the workgroup of teachers and district staff developing the core curriculum and the subsequent professional development. The Technology Integration Specialist would (a) identify resources to support the collaboration around the core curriculum, (b) help integrate technology into the core curriculum components and resources and (c) co-plan and cofacilitate professional development with district staff. Benefits: x TecKQRORJ\ZRXOGEHLQWHJUDOWRWKHGHVLJQRIWKHGLVWULFW¶VFRUHLQLWLDWLYHVDQG embedded in the professional development of the core curriculum and other district priorities. x Teachers would learn to use the technology tools as an integral part of the core curriculum and effective instructional practices. x 2YHUWLPHWKH³FRQWHQW´SURIHVVLRQDOGHYHORSPHQWSURYLGHUVZRXOGDOVREHFRPH more proficient in the use of technology and understand the process of integrating technology into the curriculum. They would become specialists in both curriculum and in the integration of technology into instruction. Tier 2 ± Technology Lead Teachers to Support Classroom Teachers: In the interim, teachers need support at their sites. Sites would identify at least one certificated staff person to serve as the Technology Lead Teacher. This teacher could be the site Curriculum Integration Specialist, the library/media teacher or a classroom teacher who is proficient in the use of technology to support instruction. 22 The Technology Lead Teachers would join a professional learning community, collaborating with one another and participating in professional development during regular meetings, serve as the technology liaisons between their sites and C & I and ITD, and offer support to teachers at their respective sites. Benefits: x Classroom teachers would have a level of technology integration support at their sites. x The Technology Lead Teachers would further develop their skills over time and be able to collaborate through the monthly collaborations and professional development. x The district would have a channel of communications on the impact of technology policies and practices on classroom teachers. Tier 3 ± Technology Integration Teachers ± Replicating Success: To identify what technology embedded practices are most effective with SFUSD and COE students, the Technology Plan calls for the creation of a research, development and dissemination capability. The district would recruit a cadre of teachers to serve as Technology Integration Teachers who would work collaboratively to develop and refine technologyembedded core curriculum lesson units and other curriculum components, pilot these 22 N.B. Technology Lead Teachers would not be a full time function. A full time technology teacher at each site would cost the district approximately $8 million. Instead, the Technology Lead Teachers mightreceive some small compensation/stipend from the district to participate in professional development and provide support at the school site. 39 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education units with their students, assess and document outcomes, and assist with the dissemination of successful practices throughout the district. Benefits: x The Technology Integration Teachers would deepen their knowledge of the core curriculum, best technology embedded practices and field research. x Teachers would have access to lessons and other instructional resources proven effective with SFUSD students. x Technology Integration Teachers would become professional development resources for the district. 4B. PROFESSIONAL DEVELOPMENT GOALS, BENCHMARKS, AND IMPLEMENTATION PLAN: (List of clear goals, measurable objectives, annual benchmarks, and an implementation plan for providing professional development opportunities based on your district needs assessment data (4a) and the Curriculum Component objectives (Sections 3d through 3j of the plan). (IN SUPPORT OF CURRICULUM GOAL 3D.1.1: INTEGRATING TECHNOLOGY INTO THE ELA AND MATH CORE CURRICULUM.) GOAL 4B1. - STAFF TECHNOLOGY PROFICIENCY: All curriculum and professional development specialists, librarians/media specialists, and coaches and principals will become personally proficient in the use of the Core Classroom Technology Suite, to include personal computer productivity tools and the effective use of Internet tools and resources. All staff will achieve at least an Intermediate Level of Personal Proficiency as defined by the Teacher Technology Survey administered by the district. Objective 4B1.1: By June 30, 2015 40% of the district and site professional and curriculum development leadership will achieve the WHFKQRORJ\VNLOOOHYHORI³([SHUW´on the Teacher Technology Survey from an estimated baseline of 12% in 2012. Benchmarks: By June 30, 2013 20% of professional and curriculum development leadership will be at the Technology Skills Proficiency level. By June 30, 2014 30% of professional and curriculum development leadership will be at the Technology Skills Proficiency level. By June 30, 2015 40% of professional and curriculum development leadership will be at the Technology Skills Proficiency level. Objective 4B1.2: By June 30, 2015 75% of classroom teachers will achieve a WHFKQRORJ\VNLOOOHYHORIDWOHDVW³,QWHUPHGLDWH´RQWKH7HDFKHU7HFKQRORJ\6XUYH\IURP an estimated baseline of 46% in 2012. Benchmarks: By June 30, 2013 50% of teachers and site administrators will be at the Technology Skills Proficiency level. By June 30, 2014 65% of teachers and site administrators will be at the Technology Skills Proficiency level. 40 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education By June 30, 2015 75% of teachers and site administrators will be at the Technology Skills Proficiency level. Implementation Plan Year Person responsible: Associate Superintendent C & I, CTO/ITD, LEAD; Supervisor of Educational Technology in support of the Technology Lead Teachers; 1. Adopt Technology Proficiency Standards for teachers and administrators 1 2. Adopt Technology Proficiency Standards for paraprofessionals 1 3. Conduct outreach for specific trainings to develop technology proficiency skills based on teacher responses on the Teacher Technology survey (ex, introduction to PowerPoint, introduction to Word 2010, etc. 1-3 4. Require an introductory training with deployment of new technology tools. 1-3 5. Develop a support system and incentives for a cadre of one or more technology lead teachers at each school who can provide site technology proficiency support. 1-3 6. Post technology how-WR¶VDQGYLGHRWXWRULDOVRQWKHZHEWRJLYHWHDFKHUVDQG instructors just-in-time, any time technology skills support. 2-3 7. Include professional development for SPED and general education teachers on low technology modifications to make the curriculum more accessible to students with special needs. 1-3 8. (See also Goal B. 2 since most technology proficiency training will be embedded in the professional development for the ELA and math core curriculum.) (IN SUPPORT OF CURRICULUM GOAL 3D.1.1: INTEGRATING TECHNOLOGY INTO THE ELA AND MATH CORE CURRICULUM.) GOAL 4B2. ± INTEGRATING TECHNOLOGY INTO THE CORE CURRICULUM INITIATIVE: All teachers will implement the core curriculum for ELA and math in which powerful technology tools will be used technology to make the curriculum accessible to all students, to support inclusionary instructional practices and to create safe, engaging and authentic learning environments in which students are empowered to succeed as defined in the Strategic Plan. Objective 4B2.1: By June 30, 2015 all district and site professional and curriculum development leadership implementing the core curriculum will be proficient in the integration of technology into the ELA and math core curriculum up from an estimated 7% in 2011. Benchmarks: By June 30, 2013 25% of professional and curriculum development leadership will be proficient in the integration of technology into the ELA and math core curriculum. By June 30, 2014 50% of professional and curriculum development leadership will be proficient in the integration of technology into the ELA and math core curriculum. By June 30, 2015 100% of professional and curriculum development leadership will be proficient in the integration of technology into the ELA and math core curriculum. 41 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Objective 4B2.2: By June 30, 2015 50% of classroom teachers and site administrators will be proficient in the integration of the Core Classroom Technology Suite in a 21st Century Curriculum up from an estimated 7% in 2011. Benchmarks: By June 30, 2013 10% of the classroom teachers and site administrators will be proficient in the integration of technology into the ELA and math core curriculum. By June 30, 2014 25% of the classroom teachers and site administrators will be proficient in the integration of technology into the ELA and math core curriculum. By June 30, 2015 50% of the classroom teachers and site administrators will be proficient in the integration of technology into the ELA and math core curriculum. Implementation Plan Year Person responsible: Associate Superintendent C & I, CTO/ITD, LEADS; Supervisor of Educational Technology with the Technology Lead Teachers; Supervisors of ELA and Mathematics 1. Assign a technology integration specialist to collaborate with a district professional development provider to co-plan and co-facilitate a series of trainings with teachers WRHVWDEOLVKD³SURRIRIFRQFHSW´IRUWKHQHZSURIHVVLRQDOGHYHORSPHQWPRGHOIRU technology. 1 2. Pilot an expanded team approach to include specialists in technology integration, SPED, ELD and curriculum content to plan professional development to reflect the integrated service delivery model. 1 3. Identify online collaboration tools, such as Sharepoint or other platforms, to support the Teacher Workgroups developing the core curriculum and other teacher collaborations around curriculum. 1 4. Develop a three year professional development plan that integrates technology into the professional development and teacher collaborations around the ELA and math core curriculum based on experience with the year 1 pilots. 1-2 5. Identify/recruit elementary and secondary technology integration specialists 23 to work with the professional development and content leaders. 1 6. Implement the three-year plan for site and district professional and curriculum development staff to include the collaborations among technology integration specialists and professional development staff in the planning and implementation of the ELA and math core curriculum professional development program. 2-3 7. Post ELA and math professional development resources on the core curriculum website or identify resources on core curriculum web sites from other states. 1-3 8. Post online technology-embedded lessons, best practices and classroom videos developed by the Technology Teacher Leaders, Technology Integration 2-3 23 These Technology Integration Specialists may be district staff, contractors or teachers with technology integration skills. The latter can be drawn from the Technology Lead Teachers and Technology Integration Teachers in years 2-3. 42 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Teachers and Core Curriculum Teacher Workgroups. 9. Recruit and meet at least bi-monthly with a cadre of Technology Lead Teachers 1-3 10. Develop a plan and application process for Technology Integration Teachers. 1 11. Phase in a cohort of 10-15 Technology Integration Teachers each year who will pilot best practices, develop model lessons and support technology at their respective sites. 2-3 12. Develop job descriptions for, a selection process, a support system and incentives stipends, extra pay and/or release time to recruit a cadre of one or more Technology Teacher Leaders at each school who will serve as liaison with the district and support technology at their respective sites. 1-3 13. Partner with SERP and other partners to create videos of complex instruction and effective teaching of the core curriculum and a website with exemplars of student work. 2-3 14. Research the feasibility of a mobile Technology Suite van for on-site professional development on the integration of technology into the core curriculum. 3 (IN SUPPORT OF CURRICULUM GOAL 3E.1 ± 3G.1: TECHNOLOGY AND INFORMATION LITERACY SKILLS, APPROPRIATE AND ETHICAL USE OF TECHNOLOGY AND INTERNET SAFETY GOALS.) Goal 4B3 ± DEVELOPING STUDENT INFORMATION LITERACY SKILLS, ETHICAL USE OF TECHNOLOGY AND INTERNET SAFETY: All teachers and staff will understand and develop school environments in which students are able to demonstrate information and literacy skills and safe and ethical use of technology, and how to protect their privacy on the Internet. Objective 4B3.1: By June 30, 2015 all teachers and staff will demonstrate an XQGHUVWDQGLQJRIWKHGLVWULFW¶VDFFHSWDEOHXVHSROLFLHVWKDWZLOOLQFOXGHUHIHUHQFHVWRWKH Research and Information Fluency and the Digital Citizenship standards as defined by International Society for Technology in Education (ISTE) up from 16% in 2011. Benchmarks By June 30, 2013 30% of the teachers and staff will demonstrate an understanding of the GLVWULFW¶VDFFHSWDEOHXVHSROLFLHV By June 30, 2014 60% of the teachers and staff will demonstrate an understanding of the GLVWULFW¶VDFFHSWDEOHXVHSROLFLHV By June 30, 2015 all teachers and staff will demonstrate an XQGHUVWDQGLQJRIWKHGLVWULFW¶V acceptable use policies. Objective 4B3.2: By June 30, 2015 all teachers and staff will clearly communicate the district requirements in the acceptable use policies and the expectations for ethical and safe use of technology and implement lessons that allow students to demonstrate information and literacy skills and safe and ethical use of technology, including the Internet, up from 10% in 2011. 43 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Benchmarks: By June 30, 2013 30% of the teachers and staff will communicate district requirements and implement lessons that allow students to demonstrate information and literacy skills and safe and ethical use of technology, including the Internet. By June 30, 2014 60% of the teachers and staff will communicate district requirements and implement lessons that allow students to demonstrate information and literacy skills and safe and ethical use of technology, including the Internet. By June 30, 2015 all teachers and staff will communicate district requirements and implement lessons that allow students to demonstrate information and literacy skills and safe and ethical use of technology, including the Internet. Implementation Plan Year Person responsible: Associate Superintendent C & I, CTO; Principals; Site Librarians/Media Teachers 1. Emphasize Research and Information Fluency and Digital Citizenship standards in the professional development for the core curriculum. 2-3 2. Develop and post on-line the grade level student and teacher profiles that illustrate the Research and Information Fluency and Digital Citizenship standards from ISTE NET-S. 1-2 3. Provide training on the new CIPA requirements and on the lesson units adapted from the iSafe curriculum. 1 4. Clarify expectations for teaching the iSafe lessons and the importance of certification of students completing lessons on cyber-safety. 1 5. Adapt additional iSafe lesson units and make them available for teachers 2-3 6. Review AUPs for teachers for compliance with ISTE standards on Research and Information Fluency and Digital Citizenship 1 (IN SUPPORT OF CURRICULUM GOAL3 I.1: STUDENT RECORD KEEPING AND ASSESSMENT GOALS.) GOAL 4B4: USE OF DATA TO IMPROVE INSTRUCTION: All teachers and administrators will be proficient in the analysis of assessment data and student work and collaborate with other members of their professional learning communities to plan instruction that addresses identified individual student needs, monitor student progress and adjust instruction in an ongoing cycle of inquiry. Objective 4B4.1: By June 30, 2015 75% of the teachers and administrators will use Data Director on a weekly basis to improve classroom management, monitor student progress, and differentiate instruction to meet identified student needs, up from 26% in 2011. By June 30, 2013 35% of teachers and administrators will use Data Director on a weekly basis. By June 30, 2014 50% of teachers and administrators will use Data Director on a weekly basis. 44 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education By June 30, 2015 75% of teachers and administrators will use Data Director on a weekly basis. Implementation Plan Year Person responsible: Associate Superintendent, RPA; Associate Superintendent C & I, Principals 1. Continue to use a combination of Help Desk support, teacher workshops, customized school training events, on-line training events and resources and call-in support for teachers and administrators in the use of Data Director, with a focus on middle and high school teachers in 2012-14. 1-3 2. Provide professional development on the use of Data Director to identify student gaps in performance, especially for EL and SPED students. 1-3 3. Provide professional development, coaching and information to teachers on the functionality of Synergy and Data Director. 1-2 4. &RQWLQXHWRXWLOL]HSURWRFROVDQGDV\VWHPRIVXSSRUWIRUWHDFKHUV¶DQG DGPLQLVWUDWRUV¶H[DPLQDWLRQRIDVVHVVPHQWGDWDDQGstudent work. 1-3 5. Develop and post on-line exemplars for student work for all standards grades Pre-K through 12 to support assessment of student work. 2-3 6. Add links in Data Director to sample lessons with visuals, materials, sample enhancements that provide teachers with guidance on responses to student data. 3 Objective 4B4.2: By June 30, 2015 100% of primary SIS users will use Synergy on a daily basis and 40% of classroom teachers on a weekly basis to improve student data, support classroom management, identify factors that might create barriers to student progress, and develop effective student interventions and support. By June 30, 2013 100% of primary SIS users will use Synergy on a daily basis. By June 30, 2014 25% of teachers will use Synergy on a weekly basis. By June 30, 2015 40% of teachers will use Synergy on a weekly basis. Implementation Plan Year Person responsible: CTO/ITD 1. Establish a training program and support system for end users of Synergy. 1 2. Commplete professional development on Synergy for the primary SIS users. 1 3. Initiate professional development on Synergy for the secondary classroom teachers. 2 4. Initiate professional development on Synergy for the elementary classroom teachers. 3 45 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education (IN SUPPORT OF CURRICULUM GOAL 3J1: TWO W AY COMMUNICATION BETWEEN HOME AND SCHOOL.) GOAL 4B5 ± USE OF TECHNOLOGY TO IMPROVE TWO-WAY HOME-SCHOOL COMMUNICATIONS: All teachers and administrators will use the available two-way communications tools to improve communications between school and the home and to engage students and their families in the education of the students. Objective 4B5.1: By June 30, 2015 all staff will use e-mail and School Loop regularly to communicate regularly with and engage students and their families, up from 49% overall in 2011 24. Benchmarks: By June 30, 2013 65% of the teachers and administrators will use e-mail and School Loop to communicate with students and families. By June 30, 2014 85% of the teachers and administrators will use e-mail and School Loop to communicate with students and families. By June 30, 2015 100% of the teachers and administrators will use e-mail and School Loop to communicate with students and families. . Implementation Plan Year Person responsible: Associate Superintendent C & I, CTO, LEAD Teams, Principals 1. Continue to provide training to all school staff in the use of all of School Loop functions, focusing on elementary teachers and administrators in years 1 and 2. 1-3 2. Continue to provide ongoing support for a cadre of School Loop support liaisons at each site 1-3 3. Monitor staff use of School Loop. 1-3 4. Continue to work with the School Loop developer to improve ease of use by teachers. 1-3 5. Encourage each school to maintain up-to-date information on its web site. 1-2 4C. MONITORING AND EVALUATION (Describe the process that will be used to monitor the Professional Development (Section 4b goals, objectives, benchmarks, and planned implementation activities including roles and responsibilities. Process to Monitor: The process to monitor implementation of the Professional Development Component will be the same as described in the Curriculum Component (page 31). ITAG membership includes representation district content specialists. 24 However use among elementary teachers was 13%. 46 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Evaluation Instrument(s & Data To Be Collected Frequency of Collection Teacher and Principal Technology Surveys x Professional development needs x Level of professional development participation x Barriers to effective use of technology x Effective professional development strategies x Percent using e-mail to communicate with students and parents. School Loop Use Statistics x Teacher and school postings x Teacher course web sites x Family registrations and page views Data Director Use Statistics x Number of registered users x Frequency of log-ins x Types of resources accessed x Student progress Meetings sign-in sheets, agendas, handouts and work products x Professional development participation x Examples of how technology was integrated into the training Sample Curriculum Components and Lesson Units x Integration of technology into the core curriculum x ,QWHJUDWLRQRIWHFKQRORJ\LQWRWHDFKHUV¶WHDFKLQJUHVRXUFHV x Evidence of teachers giving assignment requiring students to use technology. Classroom Observations Logs x Teacher use of technology for instruction x Teacher implementation of best practices x Evidence of student engaged with technology Annually Quarterly Fall, Spring Quarterly Annually Fall, Spring COMPONENT 5 ± INFRASTRUCTURE, HARDWARE, ELECTRONIC RESOURCES, TECHNICAL SUPPORT AND SOFTWARE 5A. EXISTING HARDWARE, INTERNET ACCESS, ELECTRONIC RESOURCES AND TECHNICAL SUPPORT: (5a. Describe the existing hardware, Internet access, electronic learning resources, and technical support already in the district that will be used to support the Curriculum and Professional Development Components (Components 3 & 4) of the plan.) Existing Computer Access: There are approximately 10,875 site purchased and donated instructional computers in district and COE classrooms, labs and libraries, of which 95% are connected to the Internet. 25 By 2012-2013 all SFUSD instructional computers will be connected to the Internet. All county classroom computers except those at the Youth Guidance 25 Based on the Teacher Technology Survey 2012 that was completed by 95% of the K-12 teachers. 47 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Center are connected to the Internet now. The overall student to computer ratio is 4.9. However, the conservative estimate is that 6,525 of these computers or 60% are over 4 years of age,26 and the student to computer ratio increases to 8.1 to 1 for computers that are less than five years of age. Regardless of age all functional computing devices will be used to support the curriculum and professional development components until they can be replaced or cease to be functional. (See Component 3: Curriculum for more detail.) Access to Other Hardware: The following technology is also available in classrooms. Technology Document cameras Projectors Printers Interactive whiteboards Enhanced audio/speaker system Number of Teachers Having Technology 1043 1279 1545 337 183 Percent of Teachers Having Technology 41% 50% 60% 13% 7% The goal of the Technology Plan is to build on these existing technologies to phase in the Core Technology Suite in classrooms. (See also Component 3: Curriculum for more detail about existing technology.) Operating Platform: The district has selected standard models of HP PC and Macintosh desktops and laptops. Approximately 32% of the teachers reported having a Mac or a MAC and PC in their classrooms. With Microsoft Active Directory now fully deployed and integrated as the standard authentication service for SFUSD, ITD continues to struggle to support Apple consumer devices in the enterprise infrastructure. To improve the ability to support Apple devices ITD has begun to test third party solutions that provide the ability to remotely administer and update Apple devices. However, authentication for users of Apple devices remains problematic but is inherent to the Apple technology and its lack of native support enterprise authentication such as for Active Directory. Coordination and Management: While schools and departments continue to acquire computers and other technologies, there has been little coordination in purchasing decisions, and standards were often ignored. To address the standards issue, ITD is now included in the current manual purchasing process, but upgrades to the financial system will support online purchasing and will route all technology requisitions through ITD. Recent deployment of centralized management tools, such as Kaspersky anti-virus software on 98% of the HP desktops and Computrace VRIWZDUHRQZLUHOHVVGHYLFHVKDVLPSURYHG,7'¶V ability to inventory and manage computers and other networked devices. However, the district does not have an accurate inventory of computers and other technology in the schools. Telephones: The telephone system was purchased in 1989 and is now obsolete. Most schools are on Intertel systems, but two are on Simplex and two are on CISCO VoIP. The telephones are on Centrex carrier service. The current implementation of Cisco VOIP is now end of life/end of support, and is currently scheduled for an in-place upgrade to the latest version including a complete hardware replacement. ITD is proposing Intertel as the platform for the migration of additional school sites that are currently on very old legacy PBX systems. 26 Age of computers is based on the percentage of computers over 4 years of age identified by teachers in the District Teacher Technology Survey. See 3H. page 13. 48 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Existing Internet Access: Because the district also serves as the COE, the district is a node site on the K-12 High Speed Network (K12HSN), which serves as the district connection to the Internet. The connection is currently one gig, but ITD is working with K12HSN to upgrade the service to two gig. The district is the ISP not only for district schools, but also for the charter and non-public schools in San Francisco. Infrastructure: In April 2009 the district moved all servers from an inadequate rented facility to a temperature controlled, secure facility in district headquarters. While doing so, the district implemented virtualization technology that reduced the number of hardware servers by approximately 60%, resulting in greatly reduced electrical consumption and cooling requirements. Additional virtualization is planned for 2011-2014 to further reduce costs and improve attention to Green initiatives by virtualizing additional hardware servers in the data center and at school sites. Based on district estimates, 95% of the instructional computers and all of the administrative computers have a wired connection to the Internet. 100% of district computers will have broadband connectivity by 2013. 49% of the teachers responding to the Teacher Technology Survey or 1247 reported that their classrooms had wireless access. In 2011, the district completed a major overhaul of its WAN, which increased bandwidth to 1Gbps for all elementary, middle, and high school sites as well as all administrative offices. However, the local area networks (LANS) at the schools present the biggest hurdle to fast, reliable connectivity. While a handful of school sites have independently funded partial upgrades of the worst performing equipment, the majority of sites still require significant upgrades of network equipment. Existing LAN hardware that was purchased with e-rate funding in 2006 is now based on technology that is well over 5 years old, and that upgrade replaced only half of WKHGLVWULFW¶VQHWZRUNHTXLSPHQWWKDWKDGEHHQSXUFKDVHG-6 years prior. This means that in many cases the LAN equipment in a school is over a decade old. Existing Electrical Wiring: Approximately 50% of the schools were re-wired from 2006 ± 2009 with funding from an earlier local bond measure. Proposition A was passed in November 2011 for $531 million for modernization that included electrical wiring of remaining sites and for Americans with Disabilities Act compliance upgrades. Existing Electronic Resources and Systems: The existing software and electronic resources available for students and teachers was summarized in Component 3: Curriculum Charts 7 and 8 (pages 9 and 10). However, there is not an accurate inventory of software in use in the schools, nor have standards for software been adopted. The district has been systematically upgrading its central office management and financial systems as well as the data systems described in the Curriculum Component. With funding from the 2008 Parcel Tax, the district has implemented Horizon, a point of sale software system for food services and added enhancements in 2011-2012. Horizon enables anonymous free and reduced lunch distribution, removing the stigmatization associated with accepting free or reduced lunches. Historically underserved students now receive improved nutrition, which should lead to higher achievement. Horizon gives the district the ability to streamline the processing of payments, collect more meal fees, and comply with federal reporting requirements to enable greater reimbursement rates. Horizon also improves free and reduced lunch data reporting for a range of categorical programs, such as Title 1, and technology programs, such as the federal e-rate discount program. The district uses PeopleSoft for HR and Finance functions. The HR software was last upgraded in 49 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 2003 and has been heavily customized to the point it is no longer upgradeable. The district is currently evaluating options to upgrade the software to the latest version that will enable self- service HR functions and online employee evaluations. The current finance system was upgraded in November 2011. Business processes are currently being changed to take advantage of new functionality, such as online purchase requisitions and invoice approvals. This reduces the time to purchase supplies and make them available to students. The finance department is also looking at acquiring a commercial budget software application to replace disparate budgeting applications written in Excel and File Maker Pro. These business process changes will help streamline administrative activities, freeing up resources for instruction. Data Director, the data management system, was implemented in 2010 - 2012 to support data driven decision-making. The district has invested heavily in professionally developing teachers to use Data Director to inform instruction and to support Response to Intervention (RTI) strategies. It is also used by elementary teachers for submitting grades for the standardized report cards. 7KHGLVWULFW¶VFXUUHQW6,6ZDVGHYHORSHGE\WKHGLVWULFWEXWQRORQJHUKDVWKHIXQFWLRQDOLW\WRKDQGOH new state reporting requirePHQWVLQFOXGLQJWKHVWDWH¶V&DO3$'627 DQGWKHGLVWULFW¶VVWXGHQWGDWD needs, nor can it be bridged to other legacy or newly deployed data systems. Special Education currently uses SEIS for IEPs and student data, a stand-alone software application that has been integrated with the district SIS. Last year the district rolled out a new public district website focused on the community, and information targeted to employees was moved to the district intranet. The district intranet is hosted within Sharepoint, which was initiated in 2003. Utilization has grown from 150 regular users in 2009 to over 1,000 users a day or 3500 in a 30 day period in the spring of 2011. In addition the ITD supports School Loop, the teacher, parent and student portal that is also used by secondary teachers for grade submission. To manage the growing number of laptop computers, the district has Computrace, a web-based computer tracking system, standard on each laptop. Not only can laptops be traced, but hard drives can be wiped remotely to protect against the loss of sensitive student and employee data. The antivirus program, Kaspersky, is installed on 98% on the computers meets CIPA UHTXLUHPHQWVDQGDORQJZLWK0LFURVRIW¶VCCN for PCs and Casper Suite for MACS, gives the ITD robust computer management and inventory tools. With the completion of the WAN upgrade, most computer management tasks can now be handled remotely to increase efficiencies and reduce technical support. Other projects to be completed by the end of 2012 include an upgrade to the email system along with a campaign to require all staff to use district email for school related communications. Existing Technical Support: The IT Department is responsible for the management and support of the technology architecture, hardware, software and the technology support systems throughout the district and the COE. It is organized into five main divisions: Administration, Infrastructure, Applications, Support and Services. With infusion of Proposition A funds, the department has been able to add school support staff and trainers. There are now thirty desktop support, network support, server support, and telecom technicians and two trainers. In addition ITD contracts for telecom services for moves, adds and changes for move. ITD responded to 10,984 service requests in 20102011. 27 CalPADS = the California Longitudinal Pupil Achievement Data System 50 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education All hardware purchases and donations, including computers, are processed centrally at the Technology Resource Center, which enables the district to better monitor assets purchased by the district and individual schools as well as donated computers. Several contractual agreements supplement ,7'VHUYLFHV2PQL3URWKHGLVWULFW¶V+3VXSSOLHU posts HP PC standards on its web site for SFUSD, and images and sets up all new PCs. Crest, the district¶s Macintosh supplier, provides imaging and set up services for Macintosh computers. To improve the deployment of interactive whiteboards the district has standardized on Prometheans and UHTXLUHVDOOVFKRROVWRXWLOL]HWKHGLVWULFW¶VFRQWUDFWRUIRr installation. 5B. HARDWARE, INTERNET ACCESS, ELECTRONIC RESOURCES AND TECHNICAL SUPPORT NEEDED TO SUPPORT CURRICULUM AND PROFESSIONAL DEVELOPMENT: (Describe the technology hardware, electronic learning resources, networking and telecommunications infrastructure, physical plant modifications, and technical support needed by the GLVWULFW¶VWHDFKHUVVWXGHQWVDQGDGPLQLVWUDWRUVWRVXSSRUWWKHDFWLYLWLHVLQWKH&XUULFXOXPDQG Professional Development Components of the plan.) Hardware - Increasing Student and Teacher Access to Technology: The Technology Plan FDOOVIRUWKHGHSOR\PHQWRYHUWLPHRIDVWDQGDUGL]HG³&RUH&ODVVURRP7HFKQRORJ\6XLWH´WR every classroom in the district. The standards for the core curriculum technology suite will be developed in year 1, but it will include: x x x x x Computing device for the teacher Computing devices less than five years of age for students. A common suite of productivity tools Broadband Internet connectivity Presentation technology This standardization of classrooms will not only bring the overall ratio of student to computing device down to a minimum of five to one over time, but it will give all students access to the a standard set of tools that support 21st century learning and enable more effective curriculum and professional development built around a common set of tools. However, this is an ambitious goal, especially in light of the predominance of aging classroom technology and diminishing and uncertain education budgets. While the actual costs of meeting this goal district wide can be projected only after the completion of the district audit of available classroom technology, the Teacher Technology Survey provides some benchmark data. The cost of providing a current laptop to the approximately 3,529 teachers would be $4.1 million for HP laptops or $5.9 million for Macintosh laptops. A very conservative estimate of equipping a classroom with the core classroom technology suite (without the teacher laptops or network costs) would be $8,000. Therefore, the Technology Plan proposes to phase in the core classroom technology suite over time, working with school sites and departments to direct available technology funds towards this goal prior to acquiring other instructional technologies. Infrastructure: Capacity Building: The district has undertaken a multi-stage upgrade to provide the infrastructure and the bandwidth to support curriculum and professional development goals, such as video streaming, virtual classrooms, video conferencing, online video tutorials, and access to a wide range of online and multimedia applications in addition to WKHGLVWULFW¶VLQFUHDVLQJUHOLDQFHRQGLVWULFWZLGHWHFKQRORJLHV 51 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Chart 27. Vision for Information Technology for SFUSD/SFCOE 2010-2011 - Foundational Development Data Center Virtualization WAN Capacity Building School LANs - - Expanded Access Culture of Empowerment Wireless Access Cloud Computing Multiple Smart Network Devices ³%ULQJ\RXURZQ'HYLFH´ Expanding Centralized Network Management Hands-on Desktop Support Tiered Desktop Support Building on the completion of the WAN upgrade that provides Internet access and connectivity to the data center for district provided resources, the next steps for 2012-2015 are: x Local Area Networks ± Broadband to the Classroom: In the final leg of the infrastructure upgrade, the Broadband to the Classroom project intends to replace school site LAN switching hardware to support 1Gbps access layer ports for all computers. Also, in data closets that may support future devices requiring PoE (Power over Ethernet) for services such as VOIP or wireless access points, a network switch capable of providing this power through the data port will be supplied. x Internet Connection ± District to the K-12 HSN: With the anticipated completion of WAN & LAN bandwidth upgrade projects, the district anticipates demands on Internet bandwidth increasing as well. In 2012-2013, the district will request an additional 1Gbps fiber connection for increasing bandwidth to a total of 2Gbps throughput to meet increased usage demands. x Data Center Virtualization: The 2009 virtualization project having proven to be a tremendous success, the district intends to continue migration of remaining hardware servers to this virtualization technology platform as well as expanding its use to any new servers that will be needed in the future. x Centralized Storage: The Fiber WAN project enabled higher speed connections to the districW¶VGDWDFHQWHU,7'LVHYDOXDWLQJFHQWUDOL]LQJVWRUDJHIURPVLWHEDVHGVHUYHUVWR the data center to improve reliability and access to data. ITD is reviewing its centralized storage requirements and replacing its backup system from a tape system to a disk based de-duplication system. x Wireless Classroom Connections: Once the upgrade of school site LAN equipment is completed, the final layer of network access will be the extension of the district network and Internet access to wireless network in support of mobile/non-tethered computing. This is currently unfunded and will require significant site assessments to properly map the required hardware and cabling needed to install wireless access points through school sites. This is a goal for 2013-2014. While many sites already have some limited wireless access, the coverage is disparate, not always reliable, and has been site- 52 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education funded resulting in the use of many independent non-standard technologies which makes central administration extremely problematic. Providing ubiquitous comprehensive coverage will likely include the replacement of much of the legacy wireless infrastructure as well. x Network Environment Monitoring and Proactive Support: With the rapid increase in adoption of online technology throughout the district not only for business critical administration services, but most notably for teaching and learning in classrooms, the reliability of network access becomes as critical as electrical power itself. To ensure these services are reliably accessible, the district central support staff will require the tools to monitor, audit and report out the status of all network devices in real time and receive automated alerts to immediately respond to any possible service issues. Such a system will require new software and hardware tools to help proactively address impending problems as well as quickly troubleshoot and resolve any system failures to minimize the impact on teaching and learning as well as on daily administration business Electronic Systems: ITD is in the process of deploying a suite of applications to support data driven decision-making, improve systems management, reduce costs and improve communications increase revenues: x Student Information System: Synergy, selected in 2012 after an extensive review process to replace the current district-developed SIS, will be phased in over the next three years, starting with data cleanup and conversion and researching the interfaces with other applications, such as School Loop, Data Director, Horizon, FAST, and PeopleSoft, in 2012-13. Some features of Synergy will have to be customized to DGGUHVV6)86'¶VUHTXLUHPHQWV)RUH[DPSOH6)86'¶VXQLTXHFHQWUDOL]HGHQUROOPHQW procedures require customization of the SIS. Training will begin with primary SIS users when Master Scheduling, enrollment, transcripts, report cards and health and behavior functions are in place in 2012-13. Training will be extended to teachers in 2013-14. x Special Education SIS: SFUSD has migrated from Goalview to the web-based Special Education Information System (SEIS), which will improve data quality and compliance with IDEA 1997 and enabled the integration of special education information into the GLVWULFW¶VQHZ6,6Ior the first time. This is an integral part of the re-design plan of Special Education for the next three years. x Early Education SIS: As part of the Early Education re-design, Early Education will use the current district-developed CATS SIS during the first two years, but will migrate to Synergy by year three or four to eliminate the paper reporting and to accommodate the (DUO\(GXFDWLRQ¶VPRYHWRFHQWUDOL]HGHQUROOPHQWDQGWKHVKLIWIURPFKLOGGHYHORSPHQW centers to Pre-K programs. x Data Management System: Training and support of administrators and teachers in the use of Data Director will continue over the next three years. Major focus during this time is the improvement in data quality, adding more resources and reports into the system and preparation for the adoption of the new state online testing program, SMARTER Balanced that will replace the CSTs. x School Loop: ITD will continue to provide training and support for School Loop, to include instructor-led sessions, video tutorials differentiated by technical skill level, open house drop-in sessions, webinars and direct phone support. One teacher per site will 53 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education receive a stipend to serve as the on-site coordinator for School Loop. However, the system is essentially in place, and major work over the next three years will focus on increasing awareness, teacher training and family registrations, especially at the elementary levels in years one and two. x Peoplesoft and FAST: ITD has upgraded Peoplesoft for the first time in nine years to improve data quality and accessibility and to improve accounting procedures and security. The FAST or Financial Accounting Systems Transformed project will improve the process for paying vendors and streamline business processes in the district. Over the next year the FAST system will be rolled out, with staff receiving a system ID once they complete training. The issue of creating the bridges between Peoplesoft, FAST and other applications (Synergy, SEIS, etc.) will be addressed in years two and three. x E-mail Upgrade: To accommodate a growth of about 15% per month, ITD will upgrade the e-mail servers and software. The district is implementing a campaign to encourage all employees to use district email for school related communications. x District Website and Intranet: ITD will continue to improve navigation, content organization and build the workflows and applications to make Sharepoint an employee portal. Greater accessibility includes Forms Central for all district forms, on-line KResos, Payroll Error Forms and Grant Management to encourage greater utilization. Technical Support: ITD added support staff in 2010-2011, although several positions are unfilled in 2012. The department is implementing a support team improvement process and clarifying roles and relationships within ITD and between ITD and other departments. ITD will pilot new models of phone and online support for networked computers and other devices to eliminate travel time and improve response time. To accomplish this, ITD has deployed online centralized network management tools and must ensure all computers are configured in a standard way. 7KHFRPSOHWLRQRIWKH³%URDGEDQGWRWKH&ODVVURRP´SURMHFWZLOOSHUPLWDFULWLFDOVKLIWLQKRZ technical support is provided and improve the ability of the ITD to support the increasing ³FRQVXPHUL]DWLRQRIWHFKQRORJ\´DVWHDFKHUVEULQJWKHLURZQHTXLSPHQWLQWRWKHFODVVURRP Plans include: 1. 7KHLPSOHPHQWDWLRQRIWKH³SULYDWH´FORXGWHFKQRORJ\WHDFKHUVDQGstudents will be able to save all files to and access all resources from the cloud. This will allow ITD to swap out computer devices and free ITD from the imaging of new technology and the specter of lost files when a computer breaks down. 2. There is now a single log on to access district resources if the end-user has a district purchased and district imaged computer with Outlook. ITD will research and pilot software that requires no imaging and supports any browser. 3. These changes will allow ITD to adopt a three tiered support model: a. &RQWLQXHG³VQHDNHU´VXSSRUWZKHUH,7'VWDIIJRHVWRVLWHZKHQWKHUHLVD technology failure. b. Central Desktop Support where support staff can dial into a device and resolve the issue, since most current problems are software based. 54 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education c. Support for personal hardware that would allow end-users to securely connect personal devices to the network and access district resources, but ITD would not support the device in case of an equipment failure. 5C. BENCHMARKS AND TIMELINE: (List of clear annual benchmarks and a timeline for obtaining the hardware, infrastructure, learning resources and technical support required to support the other plan components as identified in Section 5b.) 5C1. Hardware (IN SUPPORT OF CURRICULUM GOALS 3 H.1: APPROPRIATE ACCESS BY ALL STUDENTS AND TEACHERS AND 4B1-2: PROFESSIONAL DEVELOPMENT) 5C1 Hardware Benchmarks and Timeline By June 30, 2013 30% of the classroom teachers will have a district purchased laptop. By June 30, 2014 60% of the classroom teachers will have a district purchased laptop. By June 30, 2015 90% of the classroom teachers will have a district purchased laptop. By June 30, 2013 15% of the instructional rooms, including classrooms, labs and library media centers, will be equipped with the up-to-date Core Classroom Technology Suite. By June 30, 2014 30% of the instructional rooms, including classrooms, labs and library media centers, will be equipped with the Core Classroom Technology Suite. By June 30, 2015 45% of the instructional rooms, including classrooms, labs and library media centers, will be equipped with the Core Classroom Technology Suite. Implementation Plan Year Person responsible: Assoc. Superintendent, C & I; CTO/ITD; Principals 1. Define and complete standards for the Core Classroom Technology Suite for the classroom, library/media center and school as a whole and establish annual standards for the hardware. 1 2. Complete the on-site inventory of district provided teacher laptops and classroom computers and other hardware to establish school needs to meet the Core Classroom Technology Suite. 1 3. In coordination with site principals develop a plan to implement the 1:1 teacher laptop goal over a three year period. 1 4. &RRUGLQDWHZLWKWKH6XSHULQWHQGHQW¶V=RQH schools ensure that each classroom has the Core Classroom Technology Suite. 1-3 5. Conduct outreach to schools and departments regarding the benefits of a standardized suite of technology for teaching and learning. 2-3 6. Continue to post detailed specifications for instructional technology on the district Intranet website to create purchasing quotes that meet district and purchasing standards. 1-3 55 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 7. Review all school and department technology purchases by ITD to ensure consistency with the Core Classroom Technology Suite and current standards. 1-3 8. Work with site principals to adopt a computer replacement policy and develop a plan to phase out computers over four years of age. 2-3 (IN SUPPORT OF CURRICULUM GOALS 3 H.1: APPROPRIATE ACCESS BY ALL STUDENTS AND TEACHERS AND 4B1-2: PROFESSIONAL DEVELOPMENT.) 5C. Infrastructure 5C2.1 Internet Access Benchmarks and Timeline By June 30, 2013 100 % of the instructional rooms will have a 2 gig/second Internet connection through the California High Speed K-12 Network (K-12 HSN). By June 30, 2014 100 % of the instructional rooms will have a 2 gig/second Internet connection through K-12 HSN. By June 30, 2015 100 % of the instructional rooms will have a 2 gig/second Internet connection through K-12 HSN. 5C2.2 Network Benchmarks and Timeline %\-XQH,7'ZLOOUHSODFHRIWKHVFKRROVLWHV¶/$1VZLWFKLQJKDUGZDUHWR support 1 Gbps access layer ports for all computers. %\-XQH,7'ZLOOUHSODFHRIWKHVFKRROVLWHV¶/$1VZLWFKLQJKDUGZDUHWR support 1 Gbps access layer ports for all computers. By June 30, 2015 ITD will complete server virtualization and support private cloud storage for staff and students. Implementation Plan Person responsible: CTO/ITD Year 1. Through K-12 HSN increase the bandwidth of the Internet connection to 2 gig/second. 1 2. Complete the walk-throughs of all schools to determine LAN hardware upgrade QHHGVDQGWKHVWDWXVRIWKHVLWH¶VZLUHOHVVQHWZRUNFDSDELOLWLHV 1 3. Develop a schedule for the LAN upgrade 1 4. Complete the upgrade of the school LANs 1-2 5. Deploy wireless access points for the Horizon point of sale system in each VLWH¶VFDIHWHULDORFDWLRQ 1-2 6. Develop a plan and schedule for additional wireless roll-out 3 7. Continue to migrate remaining hardware servers to the virtualization technology platform and expand to future new servers. 2-3 8. Continue to deploy remote management applications to include necessary security systems, security instruction detection, and remote desktop 2-3 56 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education management. 9. Support private cloud storage for administrators, teachers and students. 3 5C3. ELECTRONIC LEARNING AND SERVICE MANAGEMENT RESOURCES (IN SUPPORT OF CURRICULUM GOALS 3H: EQUITABLE TECHNOLOGY ACCESS; 3I1. STUDENT RECORD KEEPING AND ASSESSMENT AND 4B4: PROFESSIONAL DEVELOPMENT) 5C3.1 Data Director Benchmarks and Timeline By June 30, 2013 RPA will add ELA CLA performance assessments into Data Director and bridge Data Director to Synergy SIS. By June 30, 2014 RPA and C & I will integrate a rich array of instructional resources into Data Director to help teachers develop instructional strategies in response to specific formative assessment results. By June 30, 2015 RPA will make necessary modifications to Data Director in anticipation RIWKHVWDWH¶VQHZRQOLQH60$57(5%DODQFHGDVVHVVPHQWUHVXOWVLQWRData Director. 5C3.2 Student Data Redesign Project Benchmarks and Timeline By June 30, 2013 implement Synergy and SEIS. By June 30, 2014 complete the bridging between Synergy and electronic systems that rely on student data. By June 30, 2015 complete the Student Data Redesign project. 5C3.3. Program Management Benchmarks and Timeline By June 30, 2013 implement the online FAST accounting system and identify program management systems for Early Education and Student Services to monitor service providers; track student enrollment, participation and progress; improve revenue streams and ensure program compliance. By June 30, 2014 implement the program management systems for Early Education and Student Services. By June 30, 2015 migrate from CATS to Synergy for Early Education. Implementation Plan Year Persons responsible: Assoc. Superintendent, RPA; CTO/ITD; Asst. Superintendents Student Services and Early Education 1. Continue to address the issue of data quality and identify sources of error and multiple data entry points. 1 2. Add ELA CLA performance assessment data and reports into Data Director 1 3. Add instructional resources into Data Director that give teachers tools, strategies and guidance to address specific student gaps identified in formative assessment results. 2-3 4. Develop a plan to address the roll-out of SMARTER Balanced 1-2 5. Complete the data clean-up and data conversion for Synergy. 1 57 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 6. Customize Synergy as needed to address functions unique to SFUSD and COE, such as centralized enrollment. 1 7. Rollout master scheduling, enrollment, transcripts, report cards and health and behavior modules in Synergy 1-2 8. Complete the rebuild of the interfaces between Synergy and all other electronic data and management systems that rely on student information data. 2-3 9. Complete the migration of Early Education SIS from CATS to Synergy. 3 10. Research and pilot program management systems for Early Education and Student Services. 1 11. Bring program management systems up to scale for Early Education and Student Services. 2-3 12. Add online attendance tracking module in Synergy. 3 5C4. Technical Support : (IN SUPPORT OF ALL CURRICULUM AND PROFESSIONAL DEVELOPMENT GOALS) Technical Support Benchmarks By June 30, 2013 the online system management tools and standardized configuration system will be fully operational. By June 30, 2014 the phone and online support system will be implemented. By June 30, 2015 the tiered technical support and training system will be fully operational. Implementation Plan Person responsible: Executive Director, RPA, CTO/ITD Year 1. Continue contract with OmniPro or comparable organization for the configuration, imaging and set-up of PCs, 1-3 2. Continue contract with Crest to configure, image and setup MACs. 1-3 3. Review service requests and develop FAQs and tutorials for posting on the ITD Sharepoint web site. 1-2 4. Develop and pilot plan for phone and on-line support system. 1 5. Fully implement the phone and on-line support system. 2-3 6. Develop the tiers of technical support options to potentially include basic technology training, webinars, canned training delivered through video-streaming, and support for teacher user groups ± peer to peer support. 3 7. (See deployment of the centralized, remote network and hardware management systems to reduce technical support costs ± 5C1. Above) 2-3 5D. MONITORING AND EVALUATION: (5d. Describe the process that will be used to monitor Section 5b & the annual benchmarks and timeline of activities including roles and responsibilities.) 58 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Process to Monitor: The process to monitor implementation of the Infrastructure, Hardware, Electronic Resources, Technical Support and Software Component will be the same as described in the Curriculum Component (page 31). The CTO and other representatives from ITD serve on ITAG, DQGWKH&72LVUHVSRQVLEOHQRWRQO\IRU,7'¶VFRPSOHWLRQRIFRPSRQHQWVRIWKH7HFKQRORJ\3ODQEXW also for serving as the liaison with the Academic Cabinet and reporting to the Board of Education. Evaluation Instruments & Data To Be Collected Vendor Reports x Network vendor¶s reports on contract deliverables Network Management Systems x Network utilization x Status and use of networked computers, accessories and software x Security intrusions and resolutions x AUP and security policy violations School Loop Statistics x Registered students, teachers, administrators and households x Utilization patterns Data Director Statistics x Student progress x Utilization patterns Teacher and Principal Technology Surveys x Identification of infrastructure, hardware, electronic resources and technical support needs. Technology Installation Logs x Deployment of the hardware, software, infrastructure Service Request System x Type of service requests x Service response times by type of service requested, by school, etc. x Technician response time Frequency Collection Monthly of Ongoing Quarterly Quarterly Annually Quarterly Monthly COMPONENT 6 ± BUDGET INTRODUCTION An estimated annual budget for the next three years developed for the Technology Plan is based on current conditions and cannot anticipate: x Changes in federal and state funding for education in general and for technology in particular. 59 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education x x x x Cost increases and/or savings for the Core Classroom Technology Suite that might result from emerging technologies. Savings that will result from the upgraded infrastructure and improved network and hardware management systems. The impact of improved coordination within the district in funding for technology from the multiple district and site based funds. Changes in the schedule for deployment of technology that result from modifications in the implementation of the Strategic Plan. The plan is a strategic document, and an annual implementation plan and budget will be developed based on available resources and progress made in the previous year. Therefore, these budget estimates serve as targets, but should not be the basis for annual decisionmaking. The actual costs for the Technology Plan are approximately $20 million a year. While the general fund, e-rate, the California Technology Fund (CTF) and the parcel tax/Prop A passed in 2009 will continue to support technology over the next three years, other major sources of technology funding will not be available after 2011-2012. Therefore, the coordination among the departments and schools for the planning for, acquisition of and support for technology and the cost savings anticipated from the network upgrades are critical to the implementation of this plan. However, the district will also have to look to partnerships, grants and other additional support to ensure the plan can be implemented as proposed. Historically, there has been little coordination among the central office departments and school sites regarding technology acquisition. And rarely has technology purchases by school sites or individual departments included funding for deployment, security, maintenance, technical support, professional development or replacement. In addition, there is limited funding dedicated to technology, and, therefore, support for technology must be cobbled together from different sources: general purpose, categorical, and one-time and grant funds. Much of this funding is tied to specific populations of students. All of these factors complicate the deployment of a coherent technology program. These factors form a strong argument for a common vision for technology in the schools and a process to coordinate funding for technology to support district wide as well as individual site needs. The Strategic Plan, supplemented by this Technology Master Plan, provides that vision. 6A. ESTABLISHED AND POTENTIAL FUNDING SOURCES AND COST SAVINGS: (6a. List established and potential funding sources.) The major sources of current funding for technology are: x Informational Technology Services ± General Fund: The GF provides the $9 million operating budget for ITD to support infrastructure, support services and training, licenses, fixed maintenance, service fees, project management and business applications. x Infrastructure and Tele-communications Services - E-Rate and CTF: ITD submitted e-rate applications for $4,080,000 for the WAN upgrade and telecommunications 60 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education services for 2010-2011 and for $3.7 million for ongoing services 2011-2012. E-rate applications for the next two years are anticipated to remain the same for ongoing services. No priority two services are anticipated for 2012-14. x Informational Technology Services ± Miscellaneous State Funding: The Targeted Instructional Improvement grant of $7780,000 funds 6 FTEs. A one-time grant of $500,000 funded CSIS and CalPADS migration. x Infrastructure ± Prop A/Parcel Tax: The parcel tax provided funding for the upgrade of the wide area network, completed in 2010, and will continue to provide between $3.7 and $4.2 million a year for technology. This funding will provide a baseline of funding for the upgrade RIWKHORFDODUHDQHWZRUNV³%URDGEDQGWRWKH&ODVVURRP´WKDWZLOOLQFOXGH some level of wireless support ($1.5 million) and the development of a district based or private ³FORXG´ service, maintenance and technical support, and the deployment of more centralized network management tools. x Hardware ± Site and Categorical Funding: Sites are responsible for the acquisition and replacement of computers and other hardware used by students and teachers through their Weighted Student Formula (WSF) allocation. In addition categorical funds are also used to acquire hardware for designated students and teachers. x Hardware ±-Donations: ITD established the Technical Resource Center in 2010 to collect and refurbish PCs, printers, LCDs, network equipment and reclaimed cables. With donation policies and standards in place, the TRC has enabled the district to significantly expand hardware for school site projects. x Teaching and Learning ± School Improvement Grant (SIG): The district is in the second year of a three-year, $45 million School Improvement Grant to improve student learning in ten high-needs schools. Schools are using a portion of these funds to acquire computing devices, projections systems, electronic resources and other peripherals. x Teaching and Learning - EETT Formula: In 2010-2011 the district and COE received $50,509 from EETT Formula funds, down from $373,817 in 2007-08. EETT Formula funds have been used to fund two additional desktop technicians to service the schools, a teacher on special assignment for professional development, substitutes and stipends for professional development, travel to conferences, and contract services for technology planning and professional development support. These funds are no longer available. x Teaching and Learning ± EETT Competitive: C & I received $617,400 in 2009-2011 to deploy the Core Classroom Technology Suites in twenty classrooms in fourteen schools and to provide professional development. In 2010 C & I and SFCOE were awarded an additional EETT ARRA grant for $1 million that was used for instructional technology and professional development in eight schools plus the extension of the Plan Ahead College and Career Curriculum in coordination with Pearson Foundation and the GAP and to implement a truancy SUHYHQWLRQ³(DUO\:DUQLQJ6\VWHP´ These funds were expended 2011. x Teaching and Learning ± California Mathematics and Science Partnership (CaMSP): The district was awarded $931,145 in 2008-2010 for teacher laptops and 61 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education digital still and video cameras and professional development that integrated technology into the science curriculum. The district has re-applied for funding. x Teaching and Learning ± Government Entities and K-12 Voucher: The district and COE was awarded $2.6 million in round one and another $280,130 in the second round of the K-12 Voucher program that has been used to fund full computer labs in all secondary schools and to purchase district licenses of electronic resources, including NetTrekker, Discovery Streaming, and Microsoft Office. These funds will be expended by the end of the 2012 school year. x Teaching and Learning - California Technology Assistance Program: The California Technology Assistance Project (CTAP) is funded through the CDE to provide professional development and technical support for educational technology. The seven bay area counties voted to formally disband CTAP Region 4 in 2009 and assigned the essential CTAP services to a staff member in each of the seven counties. The Supervisor for Educational Technology is the CTAP service provider for the SFCOE. x Teaching and Learning ± Prop 20/Lottery Funds: $1.7 million was allocated to the COE and the district for 2011-12. These funds are used for state-approved instructional materials, including software and other electronic resources. x Library Services ± School Improvement Grant and PEEF: In 2005 the state Library Materials Program was combined with the School Improvement Block Grant. In 2011-12 the School and Library Improvement Block Grant apportionment is projected to be $3,708,081 for SFUSD and SFCOE. The Public Education Enrichment Fund or PEEF (formerly Proposition H) was approved in 2005-06 and runs through 2015 to support a range of enrichment services, including libraries. PEEF now funds site librarians and central support staff, and online databases and services. Centrally these funds are used for library databases, such as NetTrekker, Facts on File, )HUJXVRQ¶V&DUHHUV, and Teaching Books, and for catalog and circulation software. The majority of the funds are allocated to school sites based on a size formula. These funds are also used to replace library computers, printers and presentation technology. x Career Technical Education ± Perkins, Regional Occupational Program (ROP and PEEF): School-to-Career/ROP received $380,802 for the CTE/ROP Consortium in 201112. Perkins is authorized through 2012. In addition ROP generated $3,000 per participant between the ages of 16-18. x Assistive Technology (AT ± IDEA): The state mandates the inclusion of AT as part of a student Individualize Instructional Plan (IDEA Part B, 1997). Districts receive weighted formula funds through the state that is allocated to the sites to acquire AT. The district receives $30,000 for AT, which is allocated to students on a first come, first serve basis with the balance of the funds allocated to schools based on SPED enrollment. The maximum amount available to any one school is $3000. Special Education has provided laptops and netbooks for Special Education teachers in the past. 62 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education x Data and Assessment Funding: PEEF funded the acquisition and implementation of the data system, Data Director. CSIS and General Funds were used to acquire the Synergy SIS, while IDEA funded the Special Education SIS (SEIS). x Professional Development ± Other State and Federal Funding: In addition to EETT formula that supports technology related professional development, all divisions of the Curriculum and Instruction Department offer professional development that is funded through a wide variety of sources, including Titles I, II, and V, AB 466, SB 472, EIASCE/LEP funds and Teacher Credentialing Block Grant (TCBG) funds. Currently, technology is not a major component of the professional development funded through these programs. The Technology Plan proposes to leverage these resources by having teams of technology integration specialists and content specialists co-plan and cofacilitate professional development. Anticipated Funding: The Technology Master Plan budget anticipates that the following funding will continue to be available to support the Technology Plan: General Fund, Parcel Tax, e-Rate, California Telecommunications Fund, IDEA, School Improvement Block grants, Proposition 20 lottery funds, PEEF from the City, and various categorical funds that are used to acquire technology for designated programs. A $3 million grant from Bechtel Foundation will support implementation of the Core Curriculum for mathematics. ³Bridge to Success´ is providing funding for College Career Readiness that has a technology component. Hardware donations will continue. EETT Competitive and Formula programs, however, ended September 2011, and replacement programs have not been announced. Re-authorization of the Career Technical Education/Perkins Act may occur in 2012-13, although its future is uncertain. The district has re-applied for an MSP professional development grant for mathematics and science. Potential New Funding Sources: SFUSD will closely follow the availability of any other state or local funding options during the next three years, and expand on its current strategic partnerships. As discussed earlier, the district will also align technology resources with the Technology Plan. Implementation of the FAST financial system will give ITD additional tools to coordinate infrastructure and hardware decisions at the site and department levels. Cost Savings and Total Cost of Ownership (TCO): The district is continuing to implement steps that will lead to cost savings, including: x Completion of the network upgrade to improve service and lay the groundwork for other cost savings outline below. x x Migrating to web-based electronic resources wherever possible. x Creation of a diVWULFW³FORXG´IRUFHQWUDOL]HGVWRUDJHRIILOHVGLVWULEXWLRQRIHOHFWURQLF resources and reduction of maintenance and lower replacement costs for hardware. x Establishment of standards for the Core Classroom Technology Suite to ensure equitable access to the tools of learning, reduce technical support and focus professional development. x x x Enforcing technology donation policies. Centralizing infrastructure, hardware and applications management functions using online tools. Partnering with strategic vendors to offload installation, maintenance and repair services. Mandating a minimum of three year, on-site service warranties. 63 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 6B. ESTIMATED IMPLEMENTATION COSTS: (6C. Estimate annual implementation costs for the term of the plan.) Please see pages 65-67 for the estimated annual implementation costs for FYE 2013-2015. Costs over the three years will not vary dramatically, since the LAN upgrade is being purchased in 2012, and staffing is anticipated to remain at 2011-12 levels through the completion of the infrastructure upgrade in 2015. The budgets reflect the following plan costs: 1. IT department budget, which includes the following major categories (Funded) a. Certificated and classified salaries and benefits for: i. Infrastructure support (Network management, telecommunications, server operations) ii. Applications support (School Loop, web communications, Peoplesoft/business applications, Synergy, Document Publishing and Distribution) iii. Support services (Desktop support, educational technology/C & I, CALPADS/compliance reporting, project management, ERate and infrastructure improvements) iv. Project management (Student data redesign project, FAST, Sharepoint, education technology plan) b. Non-capitalized equipment (hardware and supplies for equipment replacement, LAN hardware and cabling, etc.) c. Repair and maintenance (hardware and supplies for maintenance, including desktops, servers, etc.) d. Other services and other expenses (Acquisition and annual fees for software, including Synergy, School Loop, Sharepoint upgrade, enterprise software, and Internet access fees) 2. District funded research databases (Library and Media Services - Funded) 3. Data Director development and support (Research, Planning and Assessment - Funded) 4. SEIS (Special Education ± Funded) 5. Supervisor of Educational Technology and one TSA (C & I - Funded) 6. Contracts for additional technology integration specialists (Unfunded - Possible grants) 7. Stipends or extended pay for Technology Lead Teachers and Technology Integration Teachers. (Unfunded - Possible grants) 8. Projected costs for phasing in the teacher laptops and the Core Classroom Technology Suite. (Unfunded ± School site budgets, possible grants) Under the proposed professional development model for embedding technology integration in the development and professional development of the core curriculum: 1. The level of funding required will depend on the scope of the pilot efforts in years 1-3. 2. Stipends and other teacher support will come from existing professional development budgets in C & I and other departments and are not reflected here as a budget item for the technology plan. 64 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Total Master Plan for Instructional Technology: Projected Budget 2012-2013 Existing Funding Category GF TII Parcel Tax CTAP PEEF/Library Improvement Grant Unfunded Balance Other Unfunded Balance Potential Source Support for Curriculum Integration Supervisor, Instructional Technology 120,000 1 320,000 320,000 Title I, II; Grants Stipends: 50 Technology Lead Teachers 50,000 50,000 Title I, II; Grants Technology Integration Specialists 120,000 0 Professional Development and Training ITD Staff Training 30,000 ITD Travel and Conferences 40,000 30,000 0 40,000 0 Technical Support & Operations Certificated Salaries 153,020 19,346 133,674 0 Classified Salaries 6,513,823 3,873,872 Benefits 3,207,327 1,737,226 515,066 2,124,885 0 265,005 1,205,096 Consultants Other Services & Other Expenses Other Supplies, Printing, Postage 194,500 1,161,013 158,000 114,500 893,700 158,000 0 80,000 267,313 0 0 0 Non-capitalized Equipment 989,103 130,000 Mileage & Travel 5,500 5,500 0 859,103 0 Misc. Construction Costs 14,525 14,525 0 Telephone 1,657,520 1,657,520 0 District Software Licenses SEIS 55,000 Library Databases 700,000 Data Director 267,000 Key Projects Teacher Laptop Program (30% of teachers @ year) 3,862,800 Assistive Technologies 100,000 20,564,831 0 IDEA 0 267,000 0 RPA 100,000 SIG Zone Grant; other grants SIG Zone Grant; other 3,862,800 grants 0 IDEA 422,000 5,198,500 965,700 965,700 Classroom Suite (15% @ year) TOTAL 2012-2013 55,000 700,000 8,634,189 1,679,174 3,810,968 120,000 700,000 1. Estimated cost for 4 full-­‐time TSAs. Costs could be reduced through contract services or PT teachers reimbursed through stipends or extended pay. 65 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Total Master Plan for Instructional Technology: Projected Budget 2013-2014 Existing Funding Category GF TII Parcel Tax CTAP PEEF/Library Improvement Grant Unfunded Balance Other Unfunded Balance Potential Source Support for Curriculum Integration Supervisor, Instructional Technology 120,000 1 320,000 320,000 Title I, II; Grants Stipends: 100 Technology Lead Teachers 100,000 100,000 Title I, II; Grants Technology Integration Specialists Stipends: 20 Technology Integration Teachers 120,000 0 20,000 20000 Title I, II; Grants Professional Development and Training ITD Staff Training 30,000 ITD Travel and Conferences 40,000 30,000 0 40,000 0 Technical Support & Operations Certificated Salaries 153,020 19,346 133,674 0 Classified Salaries 6,513,823 3,873,872 515,066 2,124,885 0 Benefits 3,207,327 1,737,226 265,005 1,205,096 0 Consultants 194,500 114,500 80,000 0 Other Services & Other Expenses 1,161,013 893,700 267,313 0 Other Supplies, Printing, Postage 158,000 158,000 Non-capitalized Equipment 989,103 130,000 Mileage & Travel 5,500 5,500 0 0 859,103 0 Misc. Construction Costs 14,525 14,525 0 Telephone 1,657,520 1,657,520 0 District Software Licenses SEIS 55,000 Library Databases 700,000 Data Director 267,000 Teacher Laptop Program (30% of teachers @ year) 965,700 Classroom Suite (15% @ year) 3,862,800 55,000 700,000 0 IDEA 0 267,000 0 RPA Key Projects Assistive Technologies TOTAL 2013-14 SIG Zone Grant; other grants SIG Zone Grant; other 3,862,800 grants 965,700 100,000 100,000 20,634,831 8,634,189 1,679,174 3,810,968 120,000 700,000 422,000 0 IDEA 5,268,500 1. Estimated cost for 4 full-­‐time TSAs. Costs could be reduced through contract services or PT teachers reimbursed through stipends or extended pay. 66 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Total Master Plan for Instructional Technology: Projected Budget 2014-2015 Existing Funding Category GF TII Parcel Tax CTAP PEEF/Library Improvement Grant Unfunded Balance Other Unfunded Balance Potential Source Support for Curriculum Integration Supervisor, Instructional Technology 120,000 1 320,000 320,000 Title I, II; Grants Stipends: Technology Lead Teachers Stipends: 40 Technology Integration Teachers 100,000 100,000 Title I, II; Grants Technology Integration Specialists 120,000 0 40,000 40,000 Title I, II; Grants IT Infrastructure, Software, Technical Support & Operations Certificated Salaries 153,020 19,346 133,674 0 Classified Salaries 6,513,823 3,873,872 515,066 2,124,885 0 265,005 1,205,096 0 80,000 0 Benefits 3,207,327 1,737,226 Consultants 194,500 114,500 ITD Staff Training 30,000 30,000 ITD Travel and Conferences 40,000 Other Services & Other Expenses 1,161,013 893,700 Other Supplies, Printing, Postage 158,000 158,000 Non-capitalized Equipment 989,103 130,000 Mileage & Travel 5,500 5,500 0 0 40,000 0 0 267,313 0 859,103 0 Misc. Construction Costs 14,525 14,525 0 Telephone 1,657,520 1,657,520 0 District Software Licenses SEIS 55,000 Library Databases 700,000 Data Director 267,000 Instructional Hardware Teacher Laptop Program (30% of teachers @ year) Classroom Suite (15% @ year) 267,000 0 RPA 100,000 SIG Zone Grant; other grants SIG Zone Grant; other 3,862,800 grants 0 IDEA 422,000 5,288,500 965,700 3,862,800 100,000 20,654,831 0 IDEA 0 965,700 Assistive Technologies TOTAL 2014-15 55,000 700,000 8,634,189 1,679,174 3,810,968 120,000 700,000 1. Estimated cost for 4 full-­‐time TSAs. Costs could be reduced through contract services or PT teachers reimbursed through stipends or extended pay. 67 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 6C. COMPUTER REPLACEMENT AND OBSOLESCENCE POLICIES: (6d. Describe the GLVWULFW¶VUHSODFHPHQWpolicy for obsolete equipment.) Computer Replacement Policy: School sites have primary responsibility for the purchase and replacement of instructional hardware, including computing devices. While schools are encouraged to develop replacement plans and consider total cost of ownership (TCO), few have formal policies in place. ITD is researching ways to bring down the costs of hardware replacement. It has negotiated district bulk purchase contracts with PC and Mac vendors. ITD also serves an R&D function, testing emerging mobile computing technologies, such as net-books and tablets, and will move towards private cloud storage, both of which can lower costs of computing devices. Obsolete and Donated Equipment Policy: ITD has established hardware standards and policies for obsolete and donated equipment that are posted on the Intranet. Donated and re-cycled computers are refurbished by the Technology Resource Center. ITD has also set standards for all major technologies, including desktops, laptops, notebooks, monitors, servers, interactive whiteboards, and projectors. 6D. MONITOR PROCESS FOR FUNDING AND BUDGET: (6d. Describe the process that will be used to monitor Ed Tech funding, implementation costs and new funding opportunities and to adjust budgets as necessary.) Process to Monitor: Each year the Information Technology Department (ITD) will prepare an annual budget based on (a) the detailed annual resource project plans for each strand of the Technology Plan and (b) actual revenue for the year. The leadership team for ITD and the Instructional Technology Advisory Group (ITAG) will be responsible for overall monitoring of the Technology Master Plan, staffed by the Supervisor of Educational Technology. The Supervisor of Educational Technology and the CTO will prepare quarterly budget reports for ITAG who will oversee needed mid-course corrections. As part of the annual Technology Plan Progress Report, the CTO will submit an expenditure report along with a projected budget for the QH[W\HDUWRWKH6XSHULQWHQGHQW¶V&DELQHWDQGWRWKH%RDUGRI(GXFDWLRQV (See 3k, page 31, for more detail.) Evaluation Instruments & Data To Be Collected Durable Goods Reports x Hardware acquisition x Network infrastructure status LAN Contract x Deliverables schedule FAST Reports x Expenditures by program x Expenditures by funding source Technology Installation and Repair Logs x Repair and maintenance trends x Deployment of technology Frequency of Collection Quarterly Monthly Quarterly Annually 69 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Reports to Funding Agencies x Expenditure reports by components x Implementation timelines Annually COMPONENT 7 - MONITORING AND EVALUATION 7A. PROCESS FOR EVALUATING OF TECHNOLOGY PLAN¶S OVERALL PROGRESS AND IMPACT ON TEACHING AND LEARNING: (7a. Describe the process for evaluating the SODQ¶VRYHUDOOSURJUHVVDQGLPSDFWRQWHDFKLQJDQGOHDUQLQJ) Introduction: Research has found little to no correlation between the deployment of technology in traditional teacher-lead classrooms and improvement in student achievement. 28 Research shows that technology is effective when technology: x Supports student performance of authentic tasks, which usually involve multiple disciplines and are challenging in their complexity. x Use is integrated into activities that are a core part of classroom curriculum, not relegated to the margins. x Is treated as a tool to help accomplish a complex task rather than a subject of study for LWVRZQVDNH´29 i30 Therefore, the evaluation of the impact of technology on student learning must examine not only the deployment and status of technology as monitored by IT logs, but how that technology is used for teaching and learning as evidenced by classroom observations, samples of lesson plans and student work, and student achievement data. Process for Evaluating the Impact of Technology on Student Progress: ITD and C & I will oversee the implementation of the Technology Plan and monitor its impact on student a progress in coordination with the Executive Director of RPA and the LEAD Assistant Superintendents. Staffed by the Supervisor of Educational Technology, the Instructional Technology Advisory Group (ITAG) will meet at least quarterly to review progress towards the plans goals and to recommend mid-course corrections. With assistance from the CTO, the Supervisor of Educational Technology will be responsible for collating the data from the various sources, documenting the progress of the Technology Plan, and serving as the liaison between the ITD and C & I. The CTO will serve as the liaison betweeQ,7$*DQGWKH6XSHULQWHQGHQW¶V/HDGHUVKLS&RXQFLO Annually, the CTO and the Supervisor of Educational Technology will present to ITAG a detailed project plans based on available resources to meet the benchmarks in each Component. Based on recommendatioQVIURP,7$*WKHDQQXDOSURMHFWSODQVZLOOEHIRUZDUGHGWRWKH6XSHULQWHQGHQW¶V Leadership Council who will submit the final plan to the Board. 28 Cuban, Larry, Kirkpatrick, Heather, and Craig Peck. "High Access and Low Use of Technologies in High School Classrooms: Explaining an Apparent Paradox." American Education Research Journal. (Winter 2001. 29 &UDGOHU-0F1DEE0)UHHPDQ0DQG%XUFKHWW5³How Does Technology Influence Student Learning´/HDUQLQJDnd Leading with Technology. (May 2002). 30 ³An Overview of Technology and Education Reform´DUHVHDUFKSURMHFWFRQGXFWHGE\65,,QWHUQDWLRQDODQGVSRQVRUHGE\WKH2IILFHRI Educational Research and Improvement, US Department of Education. 70 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education The Supervisor of Educational Technology and the CTO will prepare quarterly reports on progress WRZDUGVWKHREMHFWLYHVDQGEHQFKPDUNVIRU,7$*EDVHGRQGDWDRXWOLQHGEHORZXQGHU³(YDOXDWLRQ 6FKHGXOH´EHORZ2QEHKDOIRI,7$*WKHCTO ZLOOVXEPLWDQQXDOUHSRUWVWRWKH6XSHULQWHQGHQW¶V Leadership Council anGWRWKH%RDUGRI(GXFDWLRQZLWKUHFRPPHQGDWLRQVIRUQH[W\HDU¶VDQQXDO implementation plan. 7B. SCHEDULE FOR EVALUATING THE EFFECT OF PLAN IMPLEMENTATION: (7b. Data Director School Loop Mgmt. 31 System Stats Annual Fall, spring Annual Fall, spring Qtrly. Qtrly. X X X X X 4. Professional Development Component 4B1 Staff Technology Proficiency 4b2 Integration of Technology 4B3 Student Information Literacy, X X X X X X X X X X X X X X X X X X X X X Ethical Use of Technology and Internet Safety Student Record Keeping and Assessment Use of Data Director and Synergy 2 Way Communication Use of School Loop 4B4 4B41 4B5 Agendas, attendance records Annual Student Work Tech Surveys 3. Curriculum Component 3D1. Integrating Technology into the Core Curriculum 3E1. Technological and Information Literacy Skills 3F1 Ethical Use 3G1. Internet Safety 3H1. Appropriate Access 3I. Student Record Keeping and Assessment 3I1. Use of Data Director 3i.2. Roll-out of Synergy 3J 2-Way Communication 3J1. Use of School Loop BSC Goal Classroom observations Schedule for evaluating the effect of plan implementation.) X X X X X X X X 5. Infrastructure, Hardware, Electronic Resources and Technical Support Component 5D1 Core Classroom Technology X X Benchmarks Internet Access Benchmarks Network Benchmarks Electronic Resources Benchmarks Technical Support Benchmarks 5D1 5D1 5C2 5C3 31 X X X X X X X X X X ³0DQDJHPHQWsystem statistics´ includes automated network management systems, service request system, technology installation logs. 71 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 7C. COMMUNICATING RESULTS TO STAKEHOLDERS: (7c. Describe the process and frequency of communicating evaluation results to tech plan stakeholders.) . In addition to the ongoing monitoring by ITAG and the reporting to district leadership described in 7A. above, updates on the Technology Plan progress and impact will be communicated in the following ways: x Technology Teacher Leaders The Technology Lead Teachers meet quarterly to participate in professional development, receive updates on the technology plan, and SURYLGHLQSXWUHJDUGLQJWKHSODQ¶VLPSDFWDWWKHLUUHVSHFWLYHVFKRROV x Site Principals: Site principals participate in regular school level meetings under the direction of the LEAD Assistant Superintendents. Progress reports on the Technology Plan will be made at the LEAD meetings at least twice a year. x All Administrators Institute: The CTO will make a report on the status of the technology pODQ¶VLPSOHPHQWDWLRQDQGDQRYHUYLHZRISURMHFWSODQVIRUWKHFRPLQJ\HDUDW the August back-to-school institute for all administrators in the district and schools. x Community: The Technology Master Plan and semi-annual progress reports will be posted on WKHGLVWULFWZHEVLWHDQGOLQNVWRWKHSODQZLOOEHRQHDFKVFKRRO¶VSchool Loop website. Regular updates will be directed to the Executive Director of Public Outreach and Communications for inclusion in the district newsletter that reaches the broader educational community. x x 6XSHULQWHQGHQW¶V/HDGHUVKLS&RXQFLOThe CTO will present the annual implementation plan for technology as part of the budgeting process in the spring of each \HDUDQGDQDQQXDOUHSRUWSULRUWRWKH$GPLQLVWUDWRUV¶)DOO,QVWLWXWH Board of Education: The CTO will present the annual implementation plan for technology as part of the budgeting process in the spring of each year and an annual UHSRUWSULRUWRWKH$GPLQLVWUDWRUV¶)DOO,QVWLWXWH COMPONENT 8 ±EFFECTIVE COLLABORATIVE STRATEGIES WITH ADULT LITERACY PROVIDERS TO MAXIMIZE THE USE OF TECHNOLOGY CRITERION (8. If the district has identified adult literacy providers, describe how the program will be developed in collaboration with them. If no adult literacy providers are indicated, describe the process used to identify adult literacy providers or potential future outreach efforts.) The SFUSD offers a range of parent education programs that include English language development and literacy through the Departments of Migrant Education, SF School Alliance, and Office of Family and Community Involvement. The district also coordinates with schools through their Parent Liaisons, whom the district trains and supports, to conduct site workshops on a wide range of subjects, including literacy. 72 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education City College of San Francisco (CCSF) is the largest provider of free and low cost programs for adult literacy as well as technology training. CCSF has eleven campuses located throughout the city and two specialized technology training centers: the Center for Applied Competitive Technologies and the School of Applied Science and Technology. CCSF offers classes at two SFUSD sites: A.P. Giannini and James Lick Middle Schools. Each campus offers a range of literacy, English as a Second Language (ESL) and GED classes. In addition the district and SFCOE have formal partnerships with CCSF as part of their Regional Occupation Programs and their Career Technology Education academies and pathways. The district and SFCOE will continue the ongoing partnerships with City College of San Francisco, including housing campuses at school sites to make the programs more accessible to San Francisco families, the Regional Occupational Program and the Bridge to Success program, which gives SFUSD students and parents to early access to college. The district also worked with the SF Public Libraries to provide Internet access and training in WKHXVHRIWKHGLVWULFW¶VZHEVLWHDQGSchool Loop. Focusing on a city-wide comprehensive learning system for children and youth, SFUSD has joined the New Day for Learning Partnership with the San Francisco School Alliance, the San Francisco Department of Children, Youth and their Families, San Francisco Community of Opportunity and San Francisco Office of the Mayor. The long-term vision is to develop citywide policies and more effective partnerships to promote cohesive, protected pathways for learning from morning to night throughout the year. These plans address the younger adults who are no longer in formal educational settings but who need opportunities to develop literacy and other basic skills. COMPONENT 9 - EFFECTIVE RESEARCH BASED METHODS, STRATEGIES AND CRITERIA 9A. Relevant Research to Support Curricular and Professional Development Goals: (9a. Summarize the relevant research and describe how it supports WKHSODQ¶VFXUULFXODUDQGSURIHVVLRQDOGHYHORSPHQWJRDOV). 7KH7HFKQRORJ\0DVWHU3ODQGHWDLOVKRZWHFKQRORJ\ZLOOEHXVHGWRLPSOHPHQWWKHGLVWULFW¶V Strategic Plan. 32 The Strategic Plan embraces a set of research-based core principles as the foundation for school transformation. These same core principles inform the Technology Master Plan: x x x x x x x x Rich & Affirming Learning Environments Empowering Pedagogy Challenging & Relevant Curriculum High Quality Instructional Resources Valid & Comprehensive Assessment High Quality Professional Preparation & Support Powerful Family/Community Engagement Advocacy-Oriented Administrative/Leadership Systems 32 ³Beyond the Talk: Taking Action to Educate Every Student Now´6DQ)UDQFLVFR8QLILHG6FKRRO'LVWULFW http://portal.sfusd.edu/template/default.cfm?page=home.strategic_plan 73 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education The Strategic Plan envisions a culturally and linguistically responsive, multilingual Pre-K-12 core curricular program in which powerful technology is used to engage all students and to foster 21st century learning. The Strategic Plan defines the key concepts for reform: x 21st Century Skills, Capabilities and Dispositions: Research identifies the skills needed for students to succeed in the 21st century: o o o o o o o o Academic competencies Multilingual and cross-cultural competencies Technological literacy Communications skills Aesthetic VHQVLELOLW\¶ Critical and creative thinking, reasons and solution seeking Social environmental and civic responsibility Strength of character http://www.21stcenturyskills.org http:www.sasked.gov.sk.ca/docs/policy/cels/el4.html http://www.netTrekker.com http://www.metiri.com x Core Curriculum and Common Learning Assessments: All students must have access to rigorous and consistent curriculum that meets the new California and national core standards and promotes 21st century learning for all students. The 21st century core curriculum will be delivered with teachers, school leaders, and students using differentiated learning strategies that are informed by Common Learning Assessments (CLA). Teachers and instructional staff at all schools will continuously refine their approach to using core curriculum, instructional strategies, resources, and assessment tools through active participation in Equity Centered Professional Learning Communities (ECPLCs). Common Core State Standards Initiative: Standards-Setting Criteria http://www.corestandards.org/assets/Criteria.pdf %U\NHWDO³2UJDQL]LQJ6FKRROVIRU,PSURYHPHQW/HVVRQVIURP&KLFDJR University of Chicago Press, 2010. http://www.corestandards.org/assets/0812BENCHMARKING.pdf Benchmarking for Success: Ensuring U.S. Students Receive a World-Class Education - A report by the National Governors Association, the Council of Chief State School Officers, and Achieve, Inc. http://www.corestandards.org/assets/0812BENCHMARKING.pdf 'RQRYDQ6DQG3HOOHJULQR-(GLWRUV³/HDUQLQJDQG,QVWUXFWLRQ $6(535HVHDUFK$JHQGD´1DWLRQDO$FDGHPLHV3UHVV ³3ULQFLSOHVIRUD&RPSUHKHQVLYH$VVHVVPHQW6\VWHP´$OOLDQFHIRU(GXFDWLRQ Excellence, Policy Brief, February 2010. http://www.all4ed.org/files/ComprehensiveAssessmentSystem.pdf 74 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education x Culturally and Linguistically Responsive Pedagogy: A pedagogy that acknowledges, responds to, and celebrates fundamental cultures and languages offers full, equitable access to education for students from all cultures and language groups. http://www.nameorg/resources/defining_multicultural_education.htm http://www.edchange.org/multicultural/ http://www.nabe.org/ http://rethingingschools.org/special_reports/bilingual/resources.shtml http://www.bilingualeducation.org/ http://www.ncela.gwu.edu/ x College and Career Readiness: All graduating students will be ready for college and career by expanding intervention and enrichment programs, developing early college and career awareness, completion of coursework to help fulfill California public university requirements. The adoption of the Common Core Curriculum Standards is one strategy to improve College and Career Readiness. Career Technical Academies and pathway programs motivate students to think about their personal careers, offer a technology integrated college preparation curriculum with a career theme and have meaningful partnerships with the professions. The Bridge to Success with Community College of San Francisco, San Francisco State University, and UC San Francisco expose students and families to and increase early access to college. 6WHUQ''D\WRQ'DQG5DE\'³&DUHHU$FDGHPLHV$3URYHQ6WUDWHJ\WR3UHSDUH High School Students foU&ROOHJHDQG&DUHHUV´&DUHHU$FDGHP\6XSSRUW1HWZRUN University of California Berkeley, 2010 http://casn.berkeley.edu/resource_files/Proven_Strategy_2-25-1010-03-12-04-2701.pdf .HPSOH-DQG)HOORZ6³7KH&DUHHU$FDGHP\,PSDFW(YDOXDWLRQImplications for &DUHHU7HFKQLFDO(GXFDWLRQDQG+LJK6FKRRO5HIRUP´0'5&, 2001. http://www.mdrc.org/publichations/366/overview.html Orr,M; Bailey, T; HWDO³7KH1DWLRQDO$FDGHP\)RXQGDWLRQ¶V&DUHHU $FDGHPLH¶V6KDSLQJ3RVWVHFRQGDU\7UDQVLWLRQV´&ROXPELD8QLYHUVLW\,QVWLWXWHRQ Education and the Economy, Teachers College, 2004. http://www.naf.org/cps/rde/xchg The Technology Master Plan defines how technology will be used to support these principles and key concepts. Technology Integration into the Curriculum: Research shows that effective integration of technology into an integrated, interdisciplinary curriculum to develop 21st century learning skills DQGLPSURYHVVWXGHQWV¶SHUIRUPDQFH7HFKQRORJ\LVHIIHFWLYHZKHQ x Technology is incorporated as a routine part of the learning environment. x Technology use includes 21st century skills that will be required for students to thrive in the future. x Standards-aligned electronic learning resources are utilized that enhance the adopted curriculum appropriate to support student achievement. x Electronic technologies are used to access and exchange information. 75 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education x x x x Technology tools assist students with productivity, research, problem solving, higherorder thinking, and decision-making activities related to learning. Students are allowed to choose and use appropriate technology tools to obtain information, analyze, synthesize, and assimilate the information, and then to present it in an acceptable manner. Technology is used to engage students in activities that are difficult, if not impossible, to replicate without technology, such as simulations. Supports student performance of authentic tasks, which usually involve multiple disciplines and are challenging in their complexity. ³An Overview of Technology and Education Reform´DUHVHDUFKSURMHFWFRQGXFWHGE\ SRI International and sponsored by the Office of Educational Research and Improvement, US Department of Education. ³7HFKQRORJ\LQ6FKRROV6XJJHVWLRQV7RROVDQG*XLGHOLQHVIRU$VVHVVLQJ7HFKQRORJ\LQ (OHPHQWDU\DQG6HFRQGDU\(GXFDWLRQ´National Center for Education Statistics (NCES), U.S. Department of Education, Office of Educational Research and Improvement, 2002. ³(QJDJHst Century Skills for 21st Century Learners.´1RUWK&HQWUDO5HJLRQDO Educational Laboratory (NCREL) & Metri Group, http://www.nrcel.org//engage. Kimble, C. Policy Brief- The Impact of Technology on Learning: Making Sense of the Research. Mid-continent Research for Education and Learning, Aurora, CO. 1999. :HQJOLQVN\+³Does It Compute? The Relationship Between Educational 7HFKQRORJ\DQG6WXGHQW$FKLHYHPHQWLQ0DWKHPDWLFV´ Princeton, NJ: Educational Testing Service, Policy and Information Center. ERIC Document Reproduction Service No. ED425101. 1998. Horizon Report: 2008 Edition, New Media Consortium and EduCause Learning Initiative. 2009 Professional Development to Integrate Technology into a 21st Century Core Curriculum: Professional development must be embedded in a long term change process and incorporate ongoing, rigorous in-service in content and pedagogy, time for reflection and peer collaboration, coaching and mentoring and ready access to learning resources and expertise. If technology is to be an effective tool for learning, then technology training must be integral to that entire professional development process rather than treated as a stand-alone subject. Unlike action plans generated from the top down, teachers are invested in the solutions they generated from their own collaborative inquiry around student data. Love. N. Taking Data to New Depths. Journal of Staff Development. Oxford, OH: National Staff Development Council, 2004, Fall.) Office of Technology Assessment 1995 (http://www.wws.princeton.org) 6FKPLGW:0F.QLJKW&DQG5DL]HQ6³$6SOLQWHUHG9LVLRQ$Q,QYHVWLJDWLRQRI86 6FLHQFHDQG0DWKHPDWLFV(GXFDWLRQ´861DWLRQDO5HVHDUFK&HQWHUIRUWKHUG,QWHUQDWLRQDO Mathematics and Science Study, Michigan State University, 1997. 6SDUNV'³$3DUDGLJP6KLIWLQ6WDII'HYHORSPHQW´-RXUQDORI6WDII'HYHORSPHQW)DOO Vol 15 (4). 76 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education National Staff Development Council Standards for effective Staff Development, 1997. %UDQG*³:KDW5HVHDUFK6D\V7UDLQLQJ7HDFKHUVIRU8VLQJ7HFKQRORJ\´Journal of Staff Development, 1997. http://www.nsdc.org/library/publications/jsd/brand191.cfm Infrastructure to Build the Foundation for 21st Century Learning: The Technology Master Plan calls for the upgrade of district infrastructure to provide wired and wireless broadband connections to every classroom in SFUSD as the first step in laying the foundation for a 21st century classroom ³ZLWKRXWZDOOV´7KH3ODQGHILQHVWKHVWUDWHJLHVWRHQVXUHHTXLWDEOHDFFHVVWRWKHWRRls that best engage students in the learning goals, improve operability and functionality, and reduce total costs of ownership. The Plan also calls for the establishment or re-alignment of technology usage policies and standards to integrate technology into the institutional fabric of a district. From National Center for Technology in Education (NCTE), 2005. http://www.ncte.ie/ICTAdviceSupport/AdviceSheets/WirelessNetworks/ :HLO0³Follow the Money´6FKRODVWLF$GPLQLVWUDWRU)HEUXDU\SS-40/ Jones, B.F, Valdez, G., Nowakowski, J., & Rasmussen. C. ³3OXJJLQJLQ&KRRVLQJDQG8VLQJ (GXFDWLRQDO7HFKQRORJ\´ Washington DC: Council for Educational Development and Research and North Central Regional Educational Laboratory. 1995http://www.ncrel.org/sdrs/edtalk/toc.htm McNabb, M., Hawkes, M., & Rouk, Ü. Critical Issues in Evaluating the Effectiveness of Technology. Paper written for the U.S. Department of (GXFDWLRQ6HFUHWDU\¶V&RQIHUHQFHRQ(GXFDWLRQDO7HFKQRORJ\:DVKLQJWRQ'& August). 77 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education 9B. TECHNOLOGY TO EXTEND THE CURRICULUM, INCLUDING DISTANCE LEARNING TECHNOLOGIES: (9b. 'HVFULEHWKHGLVWULFW¶Vplans to use technology to extend or supplement the GLVWULFW¶VFXUULFXOXPZLWKULJRURXVDFDGHPLFFRXUVHVDQGFXUULFXODLQFOXGLQJGLVWDQFH-learning technologies.) One of the top priorities of the Superintendent and the SFUSD leadership is the implementation of a FRPSUHKHQVLYHV\VWHPRI³DQ\WLPHDQ\ZKHUH´YLUWXDOOHDUQLQJRSSRUWXQLWLHVIRUVWXGHQWV&XUUHQWO\ SFUSD offers a number of distance learning opportunities to help students prepare for the CAHSEE and to make up credits for graduation. A partnership with San Francisco City College allows SFUSD students to enroll in the distance learning courses offered by the college. The Education Program for Gifted Youth (EPGY) is webbased advanced courses for grades K-12, developed by Stanford University and by the University of Connecticut. While EPGY was originally designed for GATE students, the program is being used to enrich and accelerate student learning for students of varying academic levels. The goal is to move away from distance learning for interventions and remediation and focus on giving students the opportunity to accelerate their learning and to engage in AP courses and other challenging curricula through web-based coursework and through video-conferencing and video-streaming, which will become a reality once the network upgrade is completed. Digital High School and Kahn Academy are used by students for enrichment and credit recovery and CAHSEE preparation. The plan also calls for the use of distance learning to increase professional development opportunities for teachers and administrators and to support equity-centered professional learning communities. Currently, SFUSD uses technology, such as Sharepoint, to support teacher collaborations and to supplement face-to-face professional development. A series of on-line training programs in the use of Microsoft products and Sharepoint are available through the Sharepoint intranet site. The goal, however, is to provide virtual learning opportunities for teachers and administrators not only to cut costs and to give staff flexibility but also to enrich SFUSD professional development, to give teachers access to outside expertise and to allow them to differentiate or customize their own professional development plans to address specific needs. The district will research a variety of tools, such as web-based courses, video-streaming, video-conferencing and the use of SharePoint and other on-line collaboration tools, to support teachers and teacher collaborations. 78 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Appendix A Stakeholders Involvement in the Planning Process: Technology Planning Team oversaw the planning process, conducted interviews and prepared drafts of the Technology Plan. x x x x 33 Daisy Htun Project Manager, ITD Matt Kinzie, Chief Information Officer, ITD 34 John Rubio, Supervisor, Educational Technology, C & I Kathleen Schuler, Consultant Technology Planning Committees: The Instructional Technology Advisory Group (ITAG) and Lead Technology Teachers represented their respective schools and programs and met to review research findings, make recommendation to the Planning Team and review drafts. ITAG will be responsible for monitoring the implementation of the Technology Plan for 2012-2015. Our appreciation goes to: x x x x x x x -HDQQH'¶$UF\ Laureen Bergeron Erica Chan Deborah Farkas Christine Leung Matt Kinzie, Jeanne Pon Supervisor, Math & Science, C & I x x x x x Michelle Powers John Rubio Rowena Tong Christy Carrillo Eric Chow Project Management, ITD Manager, School Loop and Web Services, ITD Content Specialist, Humanities, C & I Project Manager, ITD CTO, ITD Assistant Superintendent, LEAD - Middle Schools Division Library Media Specialist, Curriculum Resources Libraries, and Media Services, C & I Supervisor, Educational Technology, C & I TSA, Educational Technology, C & I Teacher, Robert Lewis Stevenson Elementary Teacher, Burton High School x x Wayne Chubin Jim Fong CTIS , Longfellow Elementary Parent/Volunteer, Claire Lillienthal Elementary x Brian Garcia Business Analyst, State & Federal programs x Suzie Kameny CTIS, Chavez Elementary School x Wanda Kurtcu CTIS, Carver Elementary x Terry Lai Teacher Librarian, A.P. Giannini Middle School x Sean Neil Teacher, Woodside Learning Center x Michael Pollard Technology Liaison, Civic Center Secondary School x Libbie Schock Teacher, Sloat Elementary 35 33 Information Technology Department Curriculum and Instruction 35 Curriculum Technology Integation Specialist 34 79 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Interviews with District Leadership: The Planning Team conducted one hour interview or more with the following leadership. Board of Education x Norman Yee x Emily Murase 6XSHULQWHQGHQW¶V2IILFH x Orla Okeeffe x Christina Wong, Curriculum and Instruction President Commissioner Educational Policy Analyst, Office of the Superintendent Special Assistant, English Learner Services x Supervisor, Math/Science -HDQQH'¶DUF\ Associate Superintendent x Davida Desmond Supervisor, Educational Technology x John Rubio Supervisor, Curriculum Resources and Libraries x Daisy Santos Leadership, Equity, Achievement, Design Assistant Superintendent, Early Education x Carla Bryant $VVLVWDQW6XSHULQWHQGHQW6XSHULQWHQGHQW¶V=RQHV x Guadalupe Guerrero Information Technology Project Manager, SDRP and CalPADS x JoAnn Castillo Program Manager (School Loop) x Erica Chan Director of Infrastructure x Erik Heinrich Project Manager (E-rate, Infrastructure) x Daisy Htun CTO x Matt Kinzie Director of ITD Operations x Song Lai Education Policy Analyst x Christine Leung Financial Information Systems Manager x Eddie Ngo Desktop Support Manager x Dave Pankenier Instruction, Innovation & Social Justice Deputy Superintendent x Richard Carranza Policy and Operations Deputy Superintendent x Myong Leigh Research, Planning and Accountability Assistant Superintendent x Ritu Khanna Special Education Services Assistant Superintendent (Former) x Cecelia Dodge Education Specialist in Assistive Technology x Tammy Thompson-Cooke Literacy/ESY Coordinator x Michelle Marie Maghes Student Support Services Executive Director, Restorative Justice x Claudia Anderson Director, SF Promise x Maureen Carew Associate Superintendent x Kevin, Truitt United Educators of San Francisco Field Representative x Eric Hall President x Dennis Kelly , 80 | P a g e Master Plan for Instructional Technology San Francisco Unified School District and the San Francisco County Office of Education Stakeholder Meetings: The Planning Team participated in the Fall All Administrators meeting and a meeting of principals. In addition, they made presentations at the following meetings of leadership. Instructional Cabinet 36 x Claudia Anderson Executive Director, Pupil Services x Alan V. Broussard Executive Director, LEAD x Carla Bryant Chief, Early Education Program x Richard Carranza Deputy Superintendent, Instruction, Innovation and Social Justice x Veronica Chavez Assistant Superintendent, LEAD ± Elementary School Division III x Margaret Chiu Assistant Superintendent, LEAD ± Elementary School Division x Davida Desmond CAO/Associate Superintendent, Curriculum and Instruction x Cecelia Dodge Assistant Superintendent, Special Education Department x Patricia Gray Assistant Superintendent, Superintendent's Zone K-12 Bayview Team x Guadalupe Guerrero Assistant Superintendent, Superintendent's Zone K-12 x NurJehan Khalique Assistant Superintendent, LEAD ± Elementary Schools Division II x Ritu Khanna Assistant Superintendent, Research, Planning and Accountability x Myong Leigh Deputy Superintendent, Policy and Operations x Hoover Liddell Special Assistant to the Superintendent x Aileen Murphy Executive Director, Instructional services, Superintendent's Zone K-12 x 2UOD2¶.HHIIH Educational Policy Analyst, Office of the Superintendent x Jeannie Pon Assistant Superintendent, LEAD ± Middle School Division x Bill Sanderson Executive Director, Curriculum and Instruction x Janet Schulze Assistant Superintendent, LEAD ± High School Division x Douglas Stephens Executive Director, LEAD ± Elementary School Division x Baje Thiara Executive Director, LEAD ± Middle School Division x Kevin Truitt Associate Superintendent, Student Support Services x Matt Wayne Executive Director, LEAD ± Elementary School Division III x Christina Wong Special Assistant to the Superintendent x Helen Ying Executive Director ± LEAD Elementary Schools II 36 ± Early Education Department LEAD = Leadership, Equity, Achievement and Design 81 | P a g e Master Plan for Instructional Technology