NYHQuality, right here. - New York Hospital Queens

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Dear Friends:

We are proud to present the 2013-2014 edition of our Annual Report to the Community.

During a time of unprecedented and unsettling transformation in the healthcare industry and its funding resources, we continue to navigate through almost constant change and challenge. The implementation of our strategic plan is paying off in terms of increasing revenue opportunities and changing the way we manage ever increasing costs so that we can do more with less reliance on constricted financial resources, and still grow in ways that are important for our community.

You may notice that we have recently enhanced our corporate logo with more prominent use of the

NewYork-Presbyterian Healthcare System brand identity. We have been a member of the System for 22 years, and this logo reflects our ongoing, integrated relationship in this system, as well as the heightened importance of our organization as a key part of the System. In a human reflection of this relationship, Gary Zuar has taken on the chairmanship of our board of trustees and is the co-author of this report.

Since our last report to you, NYHQ has made great strides, including:

• Our program to increase access to our services and clinicians throughout the borough has gained tremendous traction. As of press time, three practices, Queens Diabetes and Endocrinology and

Bayside Primary Care (formerly known as Barra, Coman, Rawlings), and the surgical practice of

Kap-Jae Sung, M.D., have joined our hospital and are now members of our New York Hospital

Queens physician group, New York Queens Medicine & Surgery, P.C.

• At the same time, we added physicians and services to our Maspeth Multispecialty Care and Whitestone Primary Care practices. Additional practices are coming onboard in 2014 including new sites in Astoria (June), Auburndale and more.

• In this report, you can review our operating statistics, some of which reflect the increase in demand of our outpatient services. For example, we saw an increase of more than 2,000 additional ambulatory care visits in 2013 coming through our community medicine sites, which offer primary and specialty care to those with private insurance as well as Medicaid.

In this period, we also performed 600 additional ambulatory surgery/endoscopy procedures

(see page 26 for a list of operating statistics).

• The three offices of our joint venture, Main Street Radiology, are booming through patient and physician demand. In 2013 alone, approximately 265,000 radiologic procedures were performed. To accommodate our community’s needs, we are in the process of opening a fourth office at 72-06 Northern Boulevard in Jackson Heights.

• Through a grant from the TransCanada/NYC Economic Development Corporation, we renovated our Pediatric Asthma Mobile Unit in order to care for children at Jacob A. Riis

Neighborhood Settlement in Long Island City – right in the heart of “Asthma Alley”

(read about this on page 11).

• And, on the main campus, we have added experienced physician leaders in Trauma and

Critical Care Medicine: Slobodan Jazarevic, M.D., and James Gasperino, M.D., Ph.D.,

M.P.H. (read about these physicians on page 18). NYHQ is currently a Level 1 Trauma

Center, as designated by New York State. Additionally, we are working to become

Level 1 – designated by the American College of Surgeons.

June 2014

• We have made significant investment in tools to enhance quality and safety, including the installation of an automated tablet-dispensing robot and IV compounding suite, located in our new Pharmacy, to help improve medication safety (read more about quality and safety achievements on pages 03 – 08).

• We are the official hospital for the New York Cosmos Soccer club! NYHQ provides complete medical and orthopaedic care to Cosmos players during games and practices (read about our exclusive partnership on page 15).

Through this report, you can learn more about what is happening, right here at New York Hospital

Queens… and what our progress means to you and this great Queens community! As always, we thank you for your continued support of New York Hospital Queens, our talented and dedicated employees, medical staff, volunteers and trustees.

Sincerely,

Stephen S. Mills

President and Chief Executive Officer

– New York Hospital Queens

Gary J. Zuar

Chairman, Board of Trustees

– New York Hospital Queens

Senior Vice President, Finance

– NewYork-Presbyterian Hospital

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NYHQuality

The definition of quality from the Institute of Medicine is “the degree to which health services for individuals and populations increase the likelihood of desired health outcomes and are consistent with current professional knowledge.” That’s a lot of words that “simply” mean – when you need medical care it should be safe, and be performed in a way that gives you the best chance at a successful course of treatment and recovery.

The health care industry is under heavy transformation. Federal and state leaders, regulatory organizations, independent accreditation groups, non-profit organizations and other arbiters of health care performance are focused on improving the effectiveness and safety of health care in the U.S. They support rigorous quality improvement and examine the value and effectiveness of hospital services.

With this transformation as the backdrop, NYHQ continues to focus on delivering an even higher level of quality care throughout the borough of Queens. At New York Hospital Queens, quality is one of the core strategic pillars that uphold how we manage our organization and our processes. Our quality standards involve four patient-focused components for which we measure quality – every day:

• The first is clinical outcomes and performance of established standards of care: what were the results of the patient’s care?

• Secondly, we evaluate safety: were the results achieved safely, with no harm or added risks to the patient?

• A third measure is access and continuity of care: are more or less residents leaving Queens to receive treatment that we can deliver here? How can we help our community members get the care they need – right here?

Patient experience is the fourth measure: what do we hear from patients, via formal patient satisfaction ratings, positive or critical letters, and word of mouth in the community?

NYHQuality Measure #1: Clinical Performance

The quality of medical care has always been a top priority at NYHQ and hundreds of members of our team are focused on helping us continually improve our already high level of clinical performance, via:

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“At NYHQ, we challenge ourselves to consistently provide a higher level of quality care – every patient, every caregiver, every time,” says Stephen S. Mills, president and chief executive officer.

“Through quality reporting and clinical outcomes, as well as feedback from patients and their families, we see how well NYHQ is performing and where there are opportunities for improvement.

And, most importantly, we act on them.”

• Recruitment and retention of expert physicians, many of whom are in areas of sub-specialties such as vascular surgery and critical care medicine.

• Participation in clinical research studies to learn about the latest advancements in medicine

(read more about our clinical research studies on page 13).

• Utilizing the electronic health record (EHR) system to collect, share and track individual patient data in our inpatient, emergency department and outpatient settings (read more about our EHR on page 05).

• Meeting and exceeding many of the health care quality and safety standards set by the Joint

Commission, an independent non-profit group that accredits health care organizations and programs nationally. Our latest evaluation came in 2013 after a five-day visit by a Joint

Commission team who studied our compliance with standards of care including infection prevention and control, leadership, and effectiveness and accurate use of medications; read our Joint Commission accreditation quality report online: www.qualitycheck.org.

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Our clinical outcomes also make NYHQ a well-regarded hospital among our peers. Recently, two professional societies rated NYHQ highly for quality improvement in two important treatment areas:

• NYHQ received Special Quality Awards from the American College of Surgeons (ACS)

National Surgical Quality Improvement Program. This is a national program where peer professionals review a hospital’s surgical patient data, from pre-op to 30 days after surgery, and measure quality improvement.

• NYHQ received the American Heart Association’s “Get With The Guidelines – Stroke Silver

Plus Achievement Award.” This program reviews results from how patients were managed and recognizes improvements in stroke treatment and prevention of further events.

NYHQuality Measure #2: Safety

Preventable hospital errors are a leading cause of death in the U.S. Two of the most common errors are hospital-acquired infections and communications mistakes around prescribing and administering medications.

We constantly examine our safety performance and look for areas to bring to the next level.

For example:

At NYHQ, we always strive to provide safe care to our patients. Safety and patient education are equally recognized for helping to ensure quality. A leading arbiter of hospital safety is the Leapfrog

Group. For the last two consecutive reports, they gave NYHQ an “A” for Hospital Patient Safety/

Quality (read the report here: www.hospitalsafetyscore.org/hospital/the-new-york-hospital-medicalcenter-of-queens). Leapfrog rates hospitals on 26 measures of publicly available safety data and produces a single score that reflects a hospital’s overall potential to keep patients safe from infections, injuries, medical errors, and mistakes in administration of medications.

• We have increased monitoring to refine procedures and achieve safety improvements. As a result,

NYHQ has shown significant decreases in hospital-acquired infections, as much as 50-75 percent in common conditions such as Clostridium difficile and Methicillin-resistant Staphylococcus aureus.

NYHQ Earns Mission: Lifeline® Silver Receiving Quality Achievement Award

The Heart Hospital of Queens at NYHQ received the Mission: Lifeline® Silver Receiving Quality

Achievement Award for implementing specific quality improvement measures outlined by the

American Heart Association for the treatment of patients who suffer severe heart attacks, known as a

ST-segment elevation myocardial infarctions (STEMI). To prevent death, it is critical to immediately restore blood flow, either by surgically opening the blocked vessel or by giving clot-busting medication.

NYHQ earned the award by meeting specific criteria and standards of performance for the quick and appropriate treatment of STEMI patients to open the blocked artery. We achieved greater than an 85 percent composite score on the eight Achievement measures, with no single measure below

75 percent. The goal of the American Heart Association’s Mission: Lifeline® program is to streamline systems of care to quickly get heart attack patients from the first 911 call to hospital treatment.

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• We continuously make improvements in infection control, including the early detection and treatment of sepsis (a potentially deadly condition that can be triggered by even a minor infection). At NYHQ, all patients who are admitted to the hospital or come in to our Emergency Department undergo routine screening for sepsis to allow for timely testing and use of antibiotics and other therapies aimed at reducing severe illness or death.

• We have many staff members dedicated to improving patient safety in their daily work.

One such group is the employees at the Trude Weishaupt Memorial Satellite Dialysis Center; our employees developed a patient assessment tool that evaluates and scores a patient’s risk for dislodgement of a needle placed in veins during the dialysis procedure. This tool is now being used by other dialysis facilities. And, our center earned a 5-Diamond designation from the Island

Peer Review Organization that is part of the End Stage Renal Disease Network of New York.

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Electronic Health Record Allows Patients to Access Medical Information Online

Our electronic health records (EHR) allows for the secure sharing of patient medical information among the team of health professionals who are treating a patient. This makes communications between physicians clear and efficient and reduces the chance of errors. Now that patient medical information is electronic, it also means that patients can access discharge instructions, problem lists (an overview of diagnoses), medications, recent lab results, allergies and immunizations, at any time, online via www.nyhq.org/patient_portal. This information can be viewed, saved and transmitted to patients’ physicians.

NYHQ Attests to Meaningful Use of Electronic Health Record

NYHQ has successfully reported in to the Centers for Medicare & Medicaid Electronic Record

Incentive Program regarding “meaningful use” of our electronic health record (EHR). Our consistent and correct usage of EHR technology was judged as adding value to quality, safety and effectiveness of care at the hospital. NYHQ earned incentive funds of nearly $10 million, thus far.

• We invest in innovative technology; one example of this is our 4,500 square foot, state-of-the-art pharmacy.

The main feature of the pharmacy is an automated tablet-dispensing robot that speeds drug distribution to patients, while also helping to reduce potential medication errors. Medications are dispensed in a package containing a bar code specific to the patient. At the bedside, the nurse scans the drug’s bar code and then scans the patient’s ID band to record it on the patient’s electronic health record (EHR) to ensure that the right patient, gets the right dosage, at the right time. If there is an error, the nurse is alerted immediately. This robot also tracks inventory and drug expiration dates; it can accept the return of unexpired, used medications, helping to reduce waste.

NYHQuality Measure #3: Access & Continuity Of Care

Countless studies have shown that the quality of health care improves dramatically when patients have both access to primary care and continuity of care within their community. NYHQ provides continuity of care in both the inpatient and outpatient settings:

• NYHQ’s wide network of more than two dozen community-based health care facilities has expanded significantly with the addition of new private physician practices. These physician practices are located in the heart of Queens communities, including Bayside, Whitestone,

Maspeth and Fresh Meadows, and support access to a higher level of primary and specialty care services (read more about our practices and plans for expansion on pages 09-10).

• We take our brand promise to deliver expertise and service right here in Queens very seriously, and our network of community medicine sites continue to deliver a high level of primary and specialty care throughout the borough. Now, three of these facilities that offer primary care have attained designations as a Level 3 Patient Centered Medical Home from the National

Commission on Quality Assurance (NCQA). A medical home is a model of coordinated care that strengthens and reinforces the clinician-patient direct relationship. A medical home must provide a high level of accessibility, excellent communication, the latest information technology to prescribe, communicate, track results, obtain clinical support information, and monitor performance. Level 3 is the highest designation possible from NCQA: Jackson Heights

Family Health Center, Theresa Lang Children’s Center adjacent to our main campus, and our

Ambulatory Care Center in Fresh Meadows. These facilities each have a large loyal patient base of individuals and families with either private insurance, Medicaid or Medicare.

• NYHQ helps patients transition from the acute care phase of treatment via the Transitional

Care Unit (TCU). The TCU provides a bridge for those who are medically ready for discharge from an acute care (in-patient) setting, but, may not be ready to return home or to a skilled nursing facility. A dedicated team of nurses provide 24-hour care and trained therapists from

Silvercrest Center for Nursing and Rehabilitation provide physical, occupational, and speech therapies. The TCU earned inclusion among the “Best Nursing Homes for 2014” by U.S. News

and World Report as well as earned a 5-star quality rating from the Centers for Medicare &

Medicaid (based on a combination of quality measures, inspection survey results and staffing ratios). A physician referral is required for a patient to be admitted to this unit.

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NYHQuality Measure #4: Patient Experience

Understanding how our patients view their experience here at NYHQ is a core part of providing quality care. We receive feedback from patients in various ways, including surveys, phone calls and letters from patients and their family members. Communication with patients helps us learn more about where we excel and where we can improve.

For hospitals, the most crucial measure of patient satisfaction is the HCAHPS (Hospital Consumer

Assessment of Healthcare Providers and Systems) Survey scores. HCAHPS (pronounced H-caps) was launched by the Centers for Medicare & Medicaid Services (CMS) in 2008. It reviews

27 items as well as patients’ perceptions of their hospital experience. This quality measure also plays an important role in today’s health care transformation. The Affordable Care Act includes the

HCAHPS patient satisfaction scores in its calculation of value-based incentive payments to hospitals.

We listen to our patients. Their feedback has resulted in changes that directly affect their experience here. For example:

• Needs for privacy while in the hospital and education about therapies are emphasized in special communications training that all staff who interact with patients and families undergo.

Quiet times are observed, from 1 p.m. to 2 p.m. and from 10 p.m. to 5 a.m., to promote a healing environment for patients.

• Our Patient Advocates regularly visit with patients and their families to monitor inpatient needs.

• Our next step is to establish a Patient/Family Advisory Council – a working group that will advise on best ways to implement new plans.

As you continue to read this report, you will learn much more about NYHQ’s accomplishments over the last year, many of which affect the quality care and services we provide to our patients right here!

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Patient Gives Thanks for Life-Saving Find

A patient may have symptoms of one particular illness, but upon further testing, it is possible to find silent health issues, with no signs of symptoms, that have the potential to be life threatening.

This was true in the case of Marc Young.

Mr. Young made a visit to his NYHQ primary care physician,

Gabriele DeAngelis, M.D., because of discomfort in his abdomen.

A sonogram performed by sonographer Ekcatherine Corona in the

Emergency Department identified gallstones as the cause of his pain.

Upon review of the scan, there was an additional issue – early stage cancer on Mr. Young’s kidney. Two surgeries were required. Stephen Merola, M.D., vice chairman,

Patient Safety and Quality, and chief, General, Minimally Invasive and Bariatric Surgery, successfully removed Mr. Young’s gallbladder. A few weeks later, Gerald Wang, M.D., chief, Urology, removed the cancer from the kidney.

On the first anniversary of his diagnosis, Mr. Young addressed an interdepartmental meeting at

NYHQ, thanking the team for its collaboration in saving his life. Special thanks went to sonographer

Ms. Corona, whose expert skills identified the cancer.

The patient granted written permission, in accordance with HIPAA regulations, to use his name, likeness and information for the purposes of this testimonial.

Fetal Echocardiography Program Allows Safe Delivery of

Baby with Congenital Heart Disease

High risk pregnancies require collaboration among multiple specialists whose expertise can help save children’s lives. At NYHQ, our services, including cardiologists, obstetricians and gynecologists, and intensive care specialists, partner closely with each other – and with expectant mothers – in striving to achieve the safe delivery of healthy newborns.

A recent collaboration resulted in the first planned delivery of a baby with a ductal dependent congenital heart defect. This life-threatening condition required the pediatric specialty team to be able to diagnose the risk months before birth and then to be able to move forward with early intervention.

The obstetrics patient, pregnant with her third child, had developed diabetes. This put her baby at risk of having heart problems. Her physician, Frank Kalafactic, M.D., attending obstetrician and gynecologist, referred her for a fetal echocardiogram, a diagnostic test that uses ultrasound to image the fetus’ heart. This revealed a critical blockage, an abnormally narrow valve that was restricting blood flow to the lungs. Then began a planned course of treatment leading up to the baby’s birth. Weekly monitoring using fetal echocardiolography allowed Maria Thanjan, M.D., director, Pediatric Cardiology, and Ajay Mirani, M.D., attending pediatric cardiologist to closely track the baby’s condition and adjust planning.

The fetal echocardiogram revealed that blood flow to the baby’s lungs was obstructed.

The baby would need to receive a life-saving medication at birth to keep a blood vessel

(known as the ductus arteriosus) open until catheterization could be performed.

Upon birth, the baby girl was quickly taken to the neonatal intensive care unit at NYHQ.

She was given a life-saving medication by Eli Keonig, M.D., attending neonatologist, until she could be transferred to NewYork-Presbyterian Hospital-Weill Cornell Medical

Center. There the newborn underwent a cardiac catheterization procedure to unblock the obstructed area of her heart. This highly coordinated transfer was successfully accomplished in time to save the infant’s life.

Besides the technical excellence of the medical collaboration and coordination, and the successful result, the new mother praised the communications she received throughout this months-long process. “The team of NYHQ physicians communicated with me so that I could understand what was happening and could be a part of the decision-making process.

They made me feel comfortable. I trusted that I was in good hands,” she said.

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Making Access to Quality Care

Convenient for Patients

When care is conveniently located, people have the benefit of easier access and may be more likely to act on health issues before they become an emergency. Fostering easy access to care requires the creation and expansion of our network of primary care physicians and specialists in all corners of the

Queens community.

NYHQ is doing just that. As part of a multi-year plan, we are increasing our network of health professionals throughout the borough of Queens, as well as the locations at which NYHQ care is available. Some locations are our existing community medicine facilities such as in Jackson Heights,

Flushing, and Fresh Meadows. Others are private physician practices that we are building, acquiring or aligning with in a way that helps to enrich the services they can provide to new and long-time patients.

Below, you will find information about some of the many excellent primary care physicians and specialists who have joined the NYHQ physician group, New York Queens Medicine

& Surgery, P.C. For a more complete listing as the network expands, please visit: www.nyhq.org/Primary-Care-and-Multispecialty-Practices. Additional practices are coming onboard in 2014, including new sites in Astoria, Auburndale and more. Watch nyhq.org for news about these sites.

Bayside Primary Care

Bayside Primary Care, formerly known as Barra, Coman, Rawlings, has provided high quality care to the Queens community for many years. In fact, some of these physicians have practiced here for more than 30 years. The primary care physicians at this location provide patients with health and wellness education and promote lifestyle changes to improve an individual’s physical and overall well-being.

As primary care doctors, they treat a variety of chronic conditions, including obesity, hypertension, diseases of the heart, lungs and kidney, incontinence and more.

M.D., F.A.C.P., Calina Lia Pavlovici, M.D., Sherban Pavlovici, M.D., and Grigory Shatenfeld, M.D. A new addition to the practice is cardiologist, Gregory Pontone, M.D.,

F.A.C.C.

The primary care team includes: Peter Barra, M.D., F.A.C.P.,

John Coman, M.D., Svetlana Fuzaylova, M.D., F.A.C.P., Ion Oltean,

The practice is located at 44-02 Francis Lewis Boulevard, Suite A, in Bayside, N.Y. To make an appointment, call 718-631-0500.

Whitestone Primary Care

Significant growth has been a hallmark of Whitestone Primary Care since it opened in 2013. The medical staff has doubled, and services are expanding to meet community needs. This practice is currently home to six physicians.

Ambrose Pipia, M.D., and Domenick Acquista, M.D., are primary care practitioners in family medicine and internal medicine, respectively.

Their colleagues are specialists in treating conditions that are on the rise in Queens: cardiologists

Katherine Heretis, M.D., and Gregory Pontone, M.D.; orthopaedic surgeon and sports medicine specialist Justin A. Classie, M.D.; and urologist Farshad Shafizadeh, M.D.

The hospital will continue to build additional practices, like Whitestone Primary Care, throughout the borough. The practice is located at 14-02 150th Street in Whitestone Village, N.Y. To make an appointment, call 347-625-6221.

Queens Diabetes and Endocrinology

The team of physicians at Queens Diabetes and Endocrinology are experts in treating diabetes and health issues related to the body’s metabolism, including thyroid disease, calcium and parathyroid disorders, osteoporosis, vitamin D deficiency, polycystic ovarian syndrome, male hypogonadism, adrenal disorders, and pituitary disorders.

These endocrinologists are a resource for primary care physicians who refer adult and pediatric patients with endocrine conditions. At this practice, Joseph Tibaldi, M.D., F.A.C.P., Loli Huang,

M.D., F.A.C.P., Nicola Kreglinger, M.D., F.A.C.P., and Siu-Ling Ma, M.D, work alongside

Daniel L. Lorber, M.D., F.A.C.P., director, Endocrinology and associate director, Theresa and

Eugene M. Lang Center for Research and Education at NYHQ. This group of experts also has extensive experience in diabetes-related clinical research studies. Dr. Lorber, a leader in the diabetes field, has served as a principal investigator of many clinical trials.

This practice is located at 59-45 161 Street in Flushing, N.Y. To make an appointment, call 718-762-3111.

Maspeth Multispecialty Care

Maspeth Multispecialty Care has also expanded service line offerings.

A growing group of physicians, in five specialty areas, provide care here, including cardiologists Gregory Gustafson, M.D., Mark Balek, M.D., and Katherine Heretis, M.D.; vascular surgeon Ankur Chawla, M.D.; orthopaedic surgeons Justin A. Classie, M.D., and Annibale Pluchinotta,

M.D.; urologist Farshad Shafizadeh, M.D.; and pediatric gastroenterologists Suma Kamath, M.D., Aaron Turkish, M.D., with nutritionist Joanne Carroll, N.P.

This practice is located at 72-41 Grand Avenue in Maspeth, N.Y.

To make an appointment, call 718-458-0261.

Middle Village Breast Surgery

The physician practice of Kap-Jae Sung, M.D., an experienced surgeon who specializes in breast surgery, is now part of NYHQ. Dr. Sung, who serves as director, ultrasound education, at the hospital has been a member of our medical staff for 15 years. As a distinguished breast surgeon,

Dr. Sung performs procedures from breast biopsies, to removal of breast tumors, and mastectomies.

In addition to the services provided at this practice, his patients have access to an array of ancillary services available at NYHQ, which may include radiology, pathology, rehabilitation and more.

Dr. Sung’s practice continues to provide breast surgery services at its current location, 66-83 70th

Street in Middle Village, N.Y. To make an appointment, call 718-651-2929.

Finding a physician should be easy for our community members. At NYHQ, our two free 24/7 physician directories include all members of our medical staff; visit www.nyhq.org/find-a-doctor-queens, or call the physician referral line at 800-282-6684 to find a physician near you!

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NYHQ Highlights in 2013-2014

NYHQuality can be found right here in Flushing and across the borough of Queens. To showcase every step forward even in just a year’s time would create an annual report hundreds of pages long.

So, instead, this report includes highlights that cover many examples of the progress that can be found right here, including clinical programs and services, hospital initiatives, and partnerships with other organizations.

To stay current on NYHQ news, sign up for a free monthly newsletter at www.nyhq.org/newslettersubscribe.

Comprehensive Asthma Care Now Accessible to Children at

Riis Settlement in Asthma Alley

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Asthma can threaten a child’s life if not managed properly. But parents’ and caregivers’ busy schedules and financial issues can make it difficult to get the consistent care needed to manage the disease. Now a newly renovated NYHQ pediatric asthma mobile unit brings asthma care directly to families in the Jacob A. Riis Neighborhood Settlement in Long Island City.

This area, known as “Asthma Alley,” has one of highest child asthma rates in New York State.

Two days a week, a health care team led by Hadi Jabbar, M.D., director, Pediatric Asthma Center, sees children at Riis Settlement via the mobile unit. A grant of $326,000 was obtained from

TransCanada through the New York City Economic Development Corporation to fund this program. For more information or to make an appointment, call 718-670-1920.

Baby’s Birth Marks Lunar

New Year at NYHQ

Observing and respecting cultural traditions is important to us. Friday, January 31, was the start of the Lunar New Year, celebrated by many Asian cultures. The first baby born at NYHQ that day was baby girl Meoimi, born to parents Yin Liu and Chris Gammon and delivered by Ing-Yann Jeng, M.D., attending physician, Obstetrics and

Gynecology. According to the Lunar calendar, Meoimi was born in the Year of the Horse, the same as her grandfather and a sign of good luck for her family. NYHQ helped celebrate by presenting her family with a $250 gift card and flowers.

NYHQ Expands Specialty

Care for Children & Young

Adults with Heart Disease

The number of young adults and children with heart disease is on the rise worldwide, including right here in our own community.

NYHQ’s Division of Pediatric Cardiology has expanded to meet this growing need.

Maria Thanjan, M.D., director, Pediatric

Cardiology is supported by pediatric cardiologist Ajay Mirani, M.D., and two certified pediatric echocardiology technicians.

The specialty team uses the latest diagnostic tools and treatments to help families create a plan of care for a child, even before the child is born. They care for a wide range of heart-related conditions among children: heart murmurs, arrhythmias, chest pain, palpitations, rheumatic fever, cardiomyopathy genetic syndromes, obesity, clearance for sports participation, and clearance for use of ADHD medications, among others. The team also addresses urgent care for children with cardiac symptoms who come to the Pediatric Emergency Department.

The Pediatric Cardiology Division’s broad range of services includes fetal echocardiography, a widely used diagnostic technology that uses ultrasound to image the heart. It can help detect and monitor heart defects in the developing fetus.

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Clinical Research: Early Access to Latest Advances

Involvement in clinical research trials – studies that evaluate investigative therapies for patients before being approved by the U.S. Food & Drug Administration – is a trait of a higher quality health care organization. NYHQ has physician researchers who are often selected to be principal investigators of such clinical trials. These studies provide the Queens community with access to therapies that may help improve their condition. Three major studies are currently under way at NYHQ via the Theresa and Eugene M. Lang Research Center:

Type 2 Diabetes Drug Effectiveness GRADE Study. Enrollment is open for a five-year-long type 2 diabetes study and we are recruiting participants. The study is evaluating the long-term benefits and risks of four widely used diabetes drugs when each is used in combination with metformin. Individuals must be taking the commonly prescribed drug metformin, but no other diabetes medications within the past six months. Patients must have been diagnosed with type

2 diabetes, at age 30 or older, within the past five years. Inquiries should be directed to the

Theresa and Eugene M. Lang Center for Research and Education at NYHQ, (718) 670-1827.

Electrophysiology Studies. Typically, patients who wear a pacemaker cannot undergo MRI testing, a valuable diagnostic tool for a broad range of conditions. The study at NYHQ, led by our electrophysiologists and a radiologist, is evaluating a new, potentially MRI-safe pacemaker. In another study, our electrophysiologists are investigating the effectiveness of two anti-coagulants, warfarin and rivaroxaban in patients undergoing atrial fibrillation ablation for treatment of symptoms of atrial fibrillation.

OPERA Study. This Crohn’s disease study, led by Moshe Rubin, M.D., director, Division of

Gastroenterology, is assessing the safety of an investigational drug for the treatment of this gastrointestinal inflammatory condition. Crohn’s disease currently has no cure.

Fundraising Events Benefit Comprehensive Cancer Program

NYHQ’s cancer program currently treats about 2,000 new patients each year and is slated for expansion to meet the demand in the region. The hospital’s 2013 A Spring Night Gala, held at the American Museum of Natural History was attended by more than 600 benefactors, hospital leadership and physicians, as we honored Georgia and Dimitrios Kaloidis, owners of Terrace on

the Park and the Georgia Diner, for their contributions to churches, monasteries, hospitals (including

NYHQ) and schools in the U.S. and in Greece. The Honorable

Claire Shulman was presented with a Community Service Award for her continuous efforts to build a better Queens.

The 2014 A Spring Night Gala was held at Pier Sixty/Chelsea Piers on June 2. NYHQ benefactors

Jill and Joseph Levy, directors of the

Page and Otto Marks, Jr. Foundation, received the hospital’s highest honor

– the Pacesetter Award – for their charitable work benefitting healthcare institutions and foundations, including our Division of Neurology. The past two Gala events, combined with proceeds from our 2013 Frank Randazzo Jr. Golf & Tennis Classic, saw more than $2 million pledged to our cancer programs.

Community Advisory Council Expands Leadership

Staying close to our community is a high priority for NYHQ. Community advice and assistance provided by the NYHQ Community Advisory Council helps us fulfill our mission. This active group of Queens business and civic leaders assists with fundraising, public affairs as well as community and government relations, and makes recommendations for programs and services that our community needs.

In 2013, the Council, led by

Chairperson Veronica Tsang, expanded its leadership. David

Dolan and Ashook Ramsaran were elected as vice president and secretary, respectively.

An active community volunteer,

Mr. Dolan is a Eucharistic minister at Holy Family Parish and volunteers in NYHQ’s

Department of Pastoral Care.

Previously, he held leadership positions at financial organizations such as Goldman Sachs Group, Inc., Kissel-Blake, Inc., and the New York Stock Exchange. Mr. Ramsaran serves as executive vice president at the Global

Organization of People of Indian Origin. He also serves on the board of the Guyanese East

Indian Civic Association and on the St. John’s University Committee on Caribbean and Latin

American Studies.

Interested in joining the Community Advisory Council? Contact the Division of Public Affairs and Marketing at 718-670-1065.

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Emergency Department Responds to Continuing Care Needs

It can be a dilemma for health care staff in a hospital emergency room: the patient they’ve treated may not require admission to the hospital, however, the patient is not ready to return home. In 2013,

NYHQ opened a 15-bed Clinical Decision-Making Unit. Here, care is available for patients who need an added eight to 24 hours of stabilization and treatment. A team that includes a physician, a nurse and a case manager coordinates and monitors the patient’s health until a definitive decision can be made to admit or discharge the patient.

Healthy Chinese Community Lecture Series

Throughout 2014, NYHQ is hosting a free lecture series presented in Mandarin by NYHQ medical staff and community physicians. At 10 a.m. on the second Saturday of every month in 2014, physicians discuss health topics of importance to the Chinese community. NYHQ, the NYHQ Community Advisory Council and NTD Television have partnered on the

Healthy Chinese Community Lecture Series. NYHQ’s David Chiang, M.D., attending physician,

Obstetrics & Gynecology, hosts the series. All lectures are held in the Lang Auditorium at

NYHQ. Learn more about the series and watch video presentations of the lectures online: www.nyhq.org/HealthyChineseCommunityLectures.

NYHQ Builds Exclusive Partnership with Iconic

New York Cosmos Soccer Club

NYHQ is the official hospital of the recently revived New York Cosmos soccer club. It has been nearly 30 years since the Cosmos played in the North American Soccer League, but the pro team has maintained a loyal following. NYHQ orthopaedic and sports medicine specialists now serve as the official medical consultants for the team. They provide complete medical care to Cosmos players during games and practices. Off the field, the Cosmos and NYHQ are teaming up on initiatives that include youth health and wellness clinics in the Queens community and blood drives during select

Cosmos home games. The partnership also includes marketing activities, such as a branded presence for NYHQ at Hofstra University’s Shuart Stadium, the Cosmos’ home field, and at Mitchel Field, the team’s official practice facility. For tickets, go to nycosmos.com/tickets. For bone and joint issues, call 1-866-670-OUCH (6824).

Community Art Garden Brightens More Hallways

Much like flowers planted in the ground, the NYHQ Community Art Garden has taken root with paintings from local artists including the hospital’s employees, patients, and visitors as well as community members. Located in the Radiology corridor, the Garden features works of art that demonstrate Healing, Compassion, Health, Wellness, Diversity, Queens, Community. The hospital provided the canvases, and local artists – including patients, community members and NYHQ employees and staff – donated their works.

Read about additional accomplishments in 2013-2014:

• Quality Highlights…pages 03-08

• Access to Primary Care and Multispecialty Services Expands…pages 09-10

• Media Coverage…pages 19-20

• Learn how to register for, and access your medical records on, our Patient Portal…page 17

• And, any day you can visit www.nyhq.org for news about what is happening right here at NYHQ!

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17

Helpful Services

For Patients & Community Members

Access Your Medical Records Online-At-Your Convenience

Now, patients can access their medical records online, from anywhere, at any time, via a “patient portal.”

Accessible 24 hours a day, 7 days a week - even on a mobile phone – a patient can securely view, download, and even transmit their medical records to their physician. This convenient service saves time and a trip to our medical records office.

There are two portals: one for inpatients/emergency department patients, and the other for outpatients.

For more information, and to register for the patient portal, visit www.nyhq.org/patient_portal.

Find a Doctor, Right Here!

A free NYHQ multi-lingual phone service 1-800-282-6684 is available

24 hours a day, seven days a week to help you find a doctor.

And, the hospital website, www.nyhq.org, has a free online directory to help you find physicians that meet your needs: www.nyhq.org/find-a-doctor-queens.

For Physicians

24/7 Emergency Room

Communications Desk Service for Physicians

Effective communication with a patient’s primary care physician/referring physician in an emergency is a very important component in providing optimal patient care. The Emergency Department at New York Hospital Queens offers a communications desk, available 24 hours-a-day, 7 days-a-week, for physicians whose patients need emergency care or need to be admitted.

How it Works

• Before a patient comes to the Emergency Room, physicians are asked to call our communications desk (718-670-1100) with the patient’s name and how best to reach the physician.

• A clerk will record the physician’s call on the Emergency Room’s electronic patient tracking board.

• When the patient arrives, the Emergency Room physician assigned to the patient will call the primary care physician/referring physician. This step in the process helps avoid miscommunication, lost referral notes and duplicate calls.

Experienced Clinical Leaders

Take on Roles in Trauma and

Critical Care Medicine

In the borough of Queens, and particularly in our immediate community, we see the increased need for trauma and critical care medicine. In 2014, we continued to build our base of medical talent who will help make our clinical programs even more robust so that our community members do not have to leave Queens, even for the most complex cases.

Surgical Services

Retired Army Col. Slobodan (Danny) Jazarevic, M.D., joins the Department of Surgery as director, Trauma and Critical Care. He brings extensive experience in trauma and critical care to NYHQ. He previously served in military and civilian leadership positions, which included roles as a director of trauma and critical care and as a chairman of surgery. He is board certified in surgical critical care and surgery.

Dr. Jazarevic joined our Section of Acute, Trauma and Critical Care led by Jason Sample, M.D.

Dr. Jazarevic lead the effort for NYHQ to achieve accreditation as a Level 1 Trauma Center by the

American College of Surgeons. We are currently a New York state-designated Level 1 Trauma Center.

Dr. Jazarevic earned his medical degree in Europe from the University of Zagreb School of Medicine. He completed his internship and residency training in General Surgery at Lankenau Medical Center and his fellowship in Surgical

Critical Care at Stony Brook University Hospital. Dr. Jazarevic is a highly decorated war veteran, having served in combat operations in Panama, Desert Storm, Africa, Bosnia, Kosovo and Iraq. He is fluent in seven languages.

Medicine

James Gasperino, M.D., Ph.D., M.P.H., D.A.B.T., joins the hospital as chief, Division of Critical

Care Medicine and hospital director, Critical Care Services. In this dual role, he provides leadership for the hospital’s critical care services, and directs the integration and coordination of critical care services to improve clinical and financial performance. Dr. Gasperino brings to NYHQ leadership experience gained as chief, Section of Critical Care and director of Critical Care Medicine at Drexel University

College of Medicine. There, he also held academic positions as clinical associate professor for the departments of Medicine and Neurology, and he was associate professor, Department of Environmental and Occupation Health at Drexel University School of Public Health. Throughout his career,

Dr. Gasperino has directed and worked in medical, neurologic, surgical and cardiac intensive care units.

Dr. Gasperino is board certified in internal medicine, pulmonary diseases, critical care medicine, neurologic critical care, hospice and palliative medicine, nutrition support and toxicology. He completed his internship and residency in Internal

Medicine at Bellevue Hospital - New York University Medical Center, where he also completed his fellowships in

Pulmonary and Critical Care Medicine through the clinical investigator pathway. In addition, Dr. Gasperino went on to complete another fellowship in Multidisciplinary Critical Care Medicine at Albert Einstein College of Medicine and

Montefiore Medical Center.

Dr. Gasperino earned his bachelor’s degree from Pace University and his medical degree from the State University of New

York at Stony Brook School of Medicine. He earned several degrees from Columbia University; most recently, he earned his M.P.H. in Environmental Toxicology. He holds several professional memberships in medical and scientific societies, including the Society for Critical Care Medicine (Sections of Clinical Pharmacy and Pharmacology, and Respiratory

Therapy), the American Board of Quality Assurance and Utilization Review Physicians and the Foundation for the

Advancement of Cardiothoracic Surgical Care.

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19

NYHQ Experts in the News

We have a strong relationship with members of the media. Our Public Affairs & Marketing team is responsive to media inquiries, produces great ideas for stories and helps coordinate interviews with

NYHQ medical experts and leaders who provide commentary about medical and health care industry topics.

In 2013 alone, more than 150 news interviews took place. The sampling of coverage below demonstrates our commentary on trends and health issues in the news, as well as our role as a thought-leader for the future of health care.

Infectious Diseases: from Bacteria on Handbags to the

West Nile Virus and the Common Cold

Infectious diseases are of great concern, particularly to those with vulnerable younger children or elderly relatives whose health can be easily compromised. Sorana Segal-Maurer, M.D., director,

Dr. James J. Rahal Jr., Division of Infectious Diseases, is an expert source for media for stories about diseases that are on the rise. Below are a few stories she provided commentary for:

• CBS-TV produced a story about a study that showed handbags may carry more bacteria than toilet seats. Dr. Segal-Maurer advised people not to worry but to take steps to combat germs, such as frequent hand washing.

• NYHQ has long been an expert source for commentary on the West

Nile Virus (WNV), based on the work of the late James Rahal, M.D. Dr. Segal-Maurer provided commentary for CBS-TV when mosquitoes in our community were found to be infected with the WNV. She deemed that that 2013 summer season may continue to see a sharp rise in new cases locally. Her advice was to beware of standing pools of water that may attract mosquitoes and to avoid public swimming pools or hot tubs that may not receive proper cleaning.

• Dr. Segal-Maurer discussed another seasonal infectious disease – winter

colds – in an interview with Upwave.com, a health and wellness website that also provides content for CNN Health. Despite colds being

“common,” she noted that they can be very hard for people to conquer.

She said that its symptoms are the body’s way of trying to rid itself of toxins. Her advice was to stay hydrated, use decongestants and cold compresses, and take over-the-counter pain relievers to bring down any fever. Dr. Segal-Maurer also discounted that being outdoors in cold weather causes a cold.

She said that staying indoors puts people into closer contact with individuals who may carry germs that cause a cold.

Dietary Trends that Can Cause Weight Gain

Adopting healthy lifestyle habits that promote weight management can be challenging.

Ellen Gutkin, D.O., attending gastroenterologist, discussed various risks to weight gain in several interviews with WCBS-TV News.

• Check the ingredients of popular flavored waters or fizzy drinks, she advised. If they sound more like a chemistry lab or contain loads of sugar, these drinks are not healthy. In fact, if used

every day, the flavored waters may lead to weight gain of 20 to 40 pounds in one year.

Dr. Gutkin suggested squeezing lemons or limes into water as a healthy alternative.

• Another seemingly healthy behavior – eating a solely vegetarian diet – can cause weight gain,

Dr. Gutkin advised. Some new vegetarians do not balance carbohydrate intake with eating enough protein. Protein staves off hunger longer than carbohydrates, and some carbohydrate vegetables are converted into sugars in the body. A balance is needed to prevent weight gain.

Breast Cancer Awareness

Breast Cancer Awareness Month in October presents opportunities for the media to educate readers about this disease.

• In an interview with NY1 News, Beth Siegel, M.D., F.A.C.S., director,

NYHQ Breast Center, emphasized the importance of breast cancer screenings.

She notes that it remains difficult to predict who will develop breast cancer based solely on risk factors. Studies have shown that as many as 75 percent of women with newly diagnosed breast cancer do not have any risk factors.

Oncology Times, a publication for physician audiences, asked

Dr. Siegel to comment on the differences in treating breast cancer in men and women. She explained that the location of the cancer determines the proper treatment. Most men with breast cancer undergo mastectomy rather than breast-conserving therapy, and survival rates are comparable between these two treatments.

Reducing Risk of Stroke

Maintaining a healthy lifestyle is the best defense against stroke, according to Rajeev Dayal, M.D., chief, Section of Vascular Surgery, who spoke with the Queens Tribune about managing health risks to prevent stroke. “Stroke is the cumulative effect of not taking care of yourself,” he said.

Many types of stroke exist, but the most common results from poorly controlled blood pressure. He recommended healthy lifestyle habits – diet, exercise, quit smoking – as well as managing blood pressure.

NYHQ Sets Trend with Expansion of Community-Based Facilities and Physician Practices

The Times Ledger interviewed Stephen S. Mills, president & chief executive officer, about the innovative measures NYHQ has taken to address the death of hospital facilities in Queens. At a time when other hospitals were closing, NYHQ expanded by opening community-based facilities and adding physician practices with primary and specialty care services. These sites provide easy access to high quality care for residents, in their own neighborhood. Mr. Mills sees this trend as a solution to greater demands for health care delivery of services in the future (read more about our community-based facilities and physician practices on pages 09-10).

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21

New Medical Staff Appointments

(as of 2/17/14)

Yakub Abrakhimov, M.D.

Attending, Anesthesiology

Raffaella Buffolino, D.P.M.

Attending, Orthopedics

& Rehabilitation

Nidhi Garg, M.D.

Attending, Emergency Medicine

Shelia Ahadian, D.D.S.

Attending, Dental & Oral Medicine

John A. Cerrato, D.M.D.

Attending, Dental & Oral Medicine

Marie F. Garnes, M.D.

Attending, Pediatrics

Ritha Alhindawi, M.D.

Attending, Surgery

Rene Chalom, M.D.

Attending, Pediatrics

James A. Gasperino, M.D.

Attending, Medicine

William Apterbach, M.D.

Attending, Emergency Medicine

York Sing Chan, D.O.

Attending, Medicine

Mary Grigoratos, D.D.S.

Attending, Dental & Oral Medicine

Erin M. Banta, M.D.

Affiliate Staff, Medicine

Shiau Hui Chin, M.D.

Attending, Emergency Medicine

Rakesh K. Gupta, M.D.

Affiliate Staff, Medicine

Alla Bardash, M.D.

Attending, Emergency Medicine

Lara L. Devgan, M.D.

Attending, Surgery

Ali Eraj Guy, M.D.

Affiliate Staff, Orthopedics

& Rehabilitation

Nicholas Bastidas, M.D.

Attending, Surgery

Evelio Echenique, M.D.

Affiliate Staff, Medicine

Yoon Ok Han, D.P.M.

Attending, Orthopedics

& Rehabilitation

Adina M. Benitez, M.D.

Attending, Medicine

Alexis Feuer, M.D.

Attending, Pediatrics

Ji Hyeon Han, M.D.

Attending, Anesthesiology

Adam Bodian, M.D.

Attending, Medicine

Carolyn M. Boltin, M.D.

Attending, Radiology

John J. Fialkovich, M.D.

Attending, Emergency Medicine

Triantafillos J. Fillos, M.D.

Attending, Medicine

Jinghua He, M.D.

Attending, Orthopedics

& Rehabilitation

Galina Borodulina, M.D.

Attending, Anesthesiology

Richard L. Francisco, M.D.

Attending, Medicine

Ruth Holliday, D.O.

Attending, Radiology

Whitney Bowe, M.D.

Attending, Medicine

Chenzhong Fu, M.D.

Attending, Orthopedics

& Rehabilitation

Joy D. Howell, M.D.

Attending, Pediatrics

Rajdeep Brar, M.D.

Attending, Emergency Medicine

Syed Z. Hussaini, M.D.

Attending, Medicine

Eric A. Browner, M.D.

Attending, Emergency Medicine

Marco A. Garcia, M.D.

Attending, Medicine

Stella Ilyayeva, M.D.

Attending, Medicine

Thomas J. Izquierdo, M.D.

Attending, Medicine

Sana Jadallah, M.D.

Attending, Pathology

Dana Jaggessarsingh, M.D.

Attending, Pathology

Slobodan Jazarevic, M.D.

Attending, Surgery

Muhammad I. Kafeel, M.D.

Attending, Medicine

Li Kan, M.D.

Attending, Pediatrics

Gavriil Khaimov, D.P.M.

Attending, Orthopedics

& Rehabilitation

Stanley-Sangwook Kim, D.O.

Attending, Surgery

Sara Kopple, M.D.

Attending, Pediatrics

Manish Kumar, M.D.

Affiliate Staff, Medicine

Hong Li, M.D.

Attending, Pediatrics

Jim Li, D.O.

Attending, Medicine

Yi-Hsien Lin, D.O.

Attending, Medicine

Elaine Y. Lin, M.D.

Attending, Medicine

Paul Magda, D.O.

Attending, Medicine

Manmeet Malik, D.O.

Attending, Surgery

Daniel Marrero, M.D.

Attending, Medicine

Damian J. Martino, M.D.

Affiliate Staff, Medicine

Ankit Mehta, M.D.

Attending, Surgery

Helen Haein Park, M.D.

Attending, Obstetrics & Gynecology

Nauman Piracha, M.D.

Attending, Medicine

Gregory T. Pontone, M.D.

Attending, Medicine

Jeffrey L. Port, M.D.

Attending, Cardiothoracic Surgery

Rolando M. Melendez, D.P.M.

Attending, Orthopedics

& Rehabilitation

Sudha Ramachandran, M.D.

Attending, Radiology

Seema J. Minhas, M.D.

Affiliate Staff, Medicine

Brijesh V. Reddy, M.D.

Attending, Radiology

Ajay J. Mirani, M.D.

Attending, Pediatrics

Kaleroy Papantoniou, M.D.

Attending, Medicine

Aubrey Wright Richardson, M.D.

Attending, Medicine

Alek Mishail, M.D.

Attending, Surgery

Oren Richman, D.D.S.

Attending, Dental & Oral Medicine

Hirunnisha Najjar, D.P.M.

Attending, Orthopedics

& Rehabilitation

Carl Ruoff, D.O.

Attending, Medicine

Lea Salazar, M.D.

Attending, Emergency Medicine

Amrita S. Nayak, M.D.

Attending, Pediatrics

Tiffany M. Newman, M.D.

Attending, Radiology

Albert Samandarov, D.P.M.

Attending, Orthopedics

& Rehabilitation

Chrystalla Orthodoxou, D.D.S.

Attending, Dental & Oral Medicine

Nan Sandar, M.D.

Attending, Medicine

Sarah T. Selby, D.O.

Attending, Emergency Medicine

Daniel Do Young Park, D.O.

Attending, Medicine

Yueting Shang, M.D.

Attending, Medicine

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23

Xiyun R. Shao, M.D.

Attending, Medicine

Sidney Sternberger, D.M.D.

Attending, Dental & Oral Medicine

Marcus N. Shapiro, D.P.M.

Attending, Orthopedics

& Rehabilitation

Steven Stylianos, M.D.

Attending, Surgery

David Shuai-Wei Shi, M.D.

Attending, Anesthesiology

Dharmeshkumar V. Sutariya,

M.D.

Attending, Medicine

Frank Shin, M.D.

Attending, Radiology

Rostislav Tabak, M.D.

Attending, Medicine

Evan S. Shlofmitz, D.O.

Attending, Medicine

Venessa C. Tan, M.D.

Attending, Medicine

Dmitry V. Shmerkovich, D.O.

Attending, Medicine

Jiankun Tong, M.D.

Attending, Pathology

Rosalynn H. Sirya, M.D.

Attending, Pediatrics

Eric K. Tran, M.D.

Attending, Emergency Medicine

Saulius Skeivys, M.D.

Affiliate Staff, Medicine

Leigh Trani, M.D.

Attending, Pediatrics

Rachael Slivka, M.D.

Attending, Emergency Medicine

John N. Troccoli, M.D.

Attending, Medicine

Jiannan Song, M.D.

Attending, Pathology

Harry H. Tsou, M.D.

Attending, Radiology

Christian E. Song, M.D.

Attending, Surgery

My Viet Tu, M.D.

Attending, Anesthesiology

Xiaoyan Song, M.D.

Attending, Medicine

Sharon Uralil, D.O.

Attending, Medicine

Fabiola Gazoni De Souza, M.D.

Attending, Pathology

Tamekia L. Wakefield, M.D.

Attending, Surgery

Mirjeta Spirollari, D.D.S.

Attending, Dental & Oral Medicine

Sheng Wang, M.D.

Attending, Medicine

Ziva Y. Stauber, M.D.

Attending, Medicine

Jian Wang, M.D.

Attending, Obstetrics & Gynecology

James S. Wysock, M.D.

Attending, Surgery

George D. Xipoleas, M.D.

Attending, Surgery

Weisi Yan, M.D.

Attending, Radiation Oncology

Wei Ye, D.O.

Affiliate, Medicine

Richard Sei-Oung Yoon, M.D.

Attending, Surgery

May Yu, M.D.

Attending, Pediatrics

Ella Zavolunova, M.D.

Attending, Pediatrics

Xiaoliang Zhang, M.D.

Affiliate Staff, Orthopedics

& Rehabilitation

Xinyu Zhao, M.D.

Attending, Medicine

Kailin Zhen, M.D.

Attending, Emergency Medicine

Li Zheng, M.D.

Attending, Medicine

YiXiu Zheng, M.D.

Attending, Medicine

Joshua A. Zimm, M.D.

Attending, Surgery

NYHQ Leadership

Board of Trustees

Gary J. Zuar

Chairman, New York Hospital Queens

& Senior Vice President, Finance

NewYork-Presbyterian Hospital

Arthur D. Dawson, Ph.D.

Vice Chairman

New York Hospital Queens

Stephen S. Mills, F.A.C.H.E.

President & Chief Executive Officer

New York Hospital Queens

Phyllis R.F. Lantos

Executive Vice President &

Chief Financial Officer

NewYork-Presbyterian Hospital

Howard H. Lee

President & Chief Executive Officer

The World Journal

Jack M. Mann, M.D.

President, Medical Staff Society

New York Hospital Queens

Bruce Bendell

President

Major Automotive Group

Pavlos L. Mavrides

Managing Director

INTL Provident Group

Investment Banking Division of INTL Trading, Inc.

William W.H. Chiang

Chairman & Chief Executive Officer

Pacific Concord Investment Corp.

Michael B. Meyer

President

TDC Development, a member of the F & T Group

Joseph R. Ficalora

Chairman,

New York Community Bancorp

Wayne M. Osten

Senior Vice President & Director

NewYork-Presbyterian Healthcare

System Laura L. Forese, M.D.

Group Sr. Vice President & COO

NewYork-Presbyterian Hospital/

Weill Cornell

President

NewYork-Presbyterian Hospital

Marlene E. Post

Former National & International

President

Hadassah

Maxine Frank, Esq.

Senior Vice President, Chief Legal

Officer & General Counsel

NewYork-Presbyterian Hospital

Gerard D. Robilotti

Robilotti Consulting, LLC

Kanak Golia

President & Chief Executive Officer

Perfume Center of America, Inc.

Hon. Claire Shulman

Former President, Borough of Queens

President & Chief Executive Officer

Flushing Willets Point Corona,

LDC

Georgia Kaloidis

Proprietor

Terrace on the Park

Anne Alexis Coté Taylor

Former Vice President, Nursing

New York Hospital

Warren D. Kroeppel

Sheltair Aviation, Northeast

Operations and Development

William G. Wolff, M.D.

Chairman, Medical Board

New York Hospital Queens

Management Team

Stephen S. Mills, F.A.C.H.E.

President & Chief Executive Officer

John Sciortino, F.A.C.H.E.

Executive Vice President

& Chief Operating Officer

Stephen Rimar, M.D.

Executive Vice President

& Chief Medical Officer

Maureen Buglino, R.N.

Vice President, Community

& Emergency Medicine

Vito J. Cassata, R.Ph.

Vice President, General Services

& Facilities Planning

Thomas Evans

Vice President, Physician Business

Development

Mary Godfrey, R.N.

Vice President, Professional Services

& Strategic Planning

Frank J. Hagan, C.P.A.

Vice President, Financial Services

Kyle Jacobi, Esq.

Vice President, Associate General

Counsel & Assistant Secretary

Camela Morrissey

Vice President, Public Affairs and

Marketing & Chief Marketing Officer

Mark Greaker

Interim Vice President & Chief

Information Officer

Karen Nefores, R.N., B.S.N.,

M.B.A.

Vice President, Quality

& Patient Safety

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25

Kenneth Ong, M.D., M.P.H.

Chief Medical Informatics Officer

Lorraine Orlando

Vice President, Human Resources

Michael Tretola, F.A.C.H.E.

Senior Vice President,

Continuum of Care

Kevin J. Ward, C.P.A.

Senior Vice President, Treasurer

& Chief Financial Officer

Adam Weinstein, F.A.C.H.E.

Vice President, Regulatory Affairs

& Corporate Compliance

Michaelle Williams, R.N.

Senior Vice President, Patient

Care Services

William P. Wissemann, Esq.

Senior Vice President,

General Counsel & Secretary

Patricia Woods, Ph.D.

Chief Learning Officer

Community

Advisory Council

Veronica Tsang

Chairman

David Dolan

Vice Chair

Ashook Kumar Ramsaran

Secretary

Myra Baird Herce

Marilyn Bitterman

John Byas

Don Capalbi

Diane Cohen

Joanne DeMartino

Alexander DiPaolo

James J. Gallagher

Vincent J. Gianelli

John A. Golden

Stanley Markowitz

Eileen Miller

Stephen S. Mills, ExO

Camela Morrissey, ExO

Michael Nussbaum

Terrence Y. Park

Frances Passantino, ExO

Kris Ram

Joshua Schneps

John E. Sciortino, ExO

Carlos C. Talisaysay

Meilin Tan

Peter Tu

Herbert Williams

Beauty Wong

Lianna Yu

Fran Zanni, ExO

Medical Staff Society

Executive Committee

Jack M. Mann, M.D.

President

Ruby Malva, M.D.

Vice President

Steven M. Yager, D.P.M.

Secretary/Treasurer

David H. Snyder, M.D.

Immediate Past President

Delegates at Large

William M. Duke, M.D.

Simon D. Fink, M.D.

Yuancong V. Wang, D.O.

Past Presidents

Marvin Leder, M.D.

Michel E. Nussbaum, M.D.

Executive Committee

Members

Geddis Abel-Bey, M.D.

Domenick Acquista, M.D.

Allan E. Beyda, M.D.

David Chiang, M.D.

Gabriel DeAngelis, M.D.

Peteris E. Dzenis, M.D.

Philip D. Freedman, M.D.

Gail N. Frumkin, M.D.

Gregory Gustafson, M.D.

Robert Harooni, M.D.

Jerry Huo, M.D.

Alice K. Lee, M.D.

Alan N. Queen, D.D.S.

James E. Satterfield, M.D.

Jonathan H. Siegal, M.D.

Pinkus Szuchmacher, M.D.

Jose M. Villarin, M.D.

Patrick Wang, M.D.

Lai Ming Yu, M.D.

Pamela Williams

Director

Medical Board

Officers

William G. Wolff, M.D.

Chairman

Jack M. Mann, M.D.

Vice Chairman

Joseph J. Abularrage, M.D.

Secretary

Clinical Chairmen

Joseph J. Abularrage, M.D.

Department of Pediatrics

Jeffrey E. Rosen, M.D.

Department of Orthopaedics

& Rehabilitation

Gary S. Eglinton, M.D.

Department of Obstetrics

& Gynocology

Daniel Skupski, M.D.

Associate Chairman

William H. Rodgers, M.D.

Department of Pathology

& Clinical Laboratories

Louis Sussman, M.D.

Associate Chairman

Samuel J. Lang, M.D.

Department of Cardiothoracic Surgery

Paul C. Lee, M.D.

Associate Chairman

David N. Rose, M.D.

Department of Medicine

Bruce Spinowitz, M.D.

Associate Chairman

Wehbeh Wehbeh, M.D.

Associate Chairman

Ellen Cohen, M.D.

Associate Chairman &

Program Director

Dattatreyudu Nori, M.D.

Department of Radiation Oncology

Peter S. Silverberg, M.D.

Department of Anesthesiology

Isaac P. Lowenwirth, M.D.

Associate Chairman

David Barlas, M.D.

(Interim Chairman)

Department of Emergency Medicine

James Ryan, M.D.

Associate Chairman

Manish Sharma, M.D.

Associate Chairman

Anthony A. Somogyi, M.D.

Department of Community Medicine

Pierre F. Saldinger, M.D.

Department of Surgery

Stephen Merola, M.D.

Associate Chairman

Andy Lee, M.D.

Associate Chairman

Burton S. Wasserman, D.D.S.

Department of Dental &

Oral Medicine

William Wolff, M.D.

Department of Radiology

David Rogers, M.D.

Associate Chairman

NYHQ Operating Statistics 2012-2013

Laboratory Procedures (Excl. Blood Bank & CDL)

Radiology Procedures

Blood Bank

Surgical Procedures

Deliveries

Cardiac Catheterizations

Cardiac Catheterizations & PCI

EEG/EKG

Ambulatory Surgery/Endoscopy OPD

Emergency Encounters (Admits and T&R)

Ambulatory Care Visits

Patient Discharges

Average Length of Stay (Days)

Full-Time Employees

Charity Care (cost)

Case Mix Index

[a] Restated [b] Unaudited

2013 2012

1,751,613

263,100

166,435

15,433

1,893,501

263,394

159,987

14,313 [a]

4,216

2,953

4,366

2,436

3,570 3,113

67,768 73,944

15,737

124,343

162,081

32,986

5.54

3,475

17.0M

1.262

[b]

15,186

126,431

143,529

35,366

5.46

3,639

15.4M

1.243

26

27

NYHQ Contributors

(as of 3/31/14)

Corporate

Digestive Disease Care, P.C.

Hospice of New York

A Twinkle Dentist, P.C.

Doctor Yio Medical Service, P.C.

Hunter Ambulance

Advanced Cardiac Medicine, P.C.

Dry Harbor Nursing and

Rehabilitation Center

J.P. Morgan Chase

Advanced Care, Inc.

Jamaica Family Practice

Dzenis Orthopedics, M.D., P.C.

Advanced Medical Care, PLLC

Allergy Asthma Family Care

Center

Ear, Nose & Throat Associates of New York, P.C.

Joan and Sanford I. Weill

Medical College

Johnson & Johnson

Allscripts

Eastern Chinese American

Physicians IPA, Inc.

Junction Blvd. Rehabilitation

Center

Americare CSS eClinicalWorks

Amna Construction Corp.

Kelly, Rode & Kelly

Eiseman Levine Lehrhaupt

& Kakoyiannis, P.C.

Kensington Insurance Company

Arcadia Group, Inc.

Kohl’s

Arthur J. Gallagher & Co.

EP Reward, Inc.

Association of Chinese American

Physicians USA, Inc.

Epstein Becker & Green, P.C.

Farber, Rosen & Kaufman, P.C.

Korean American Medical

Practitioners Assoc. of NY, Inc.

Barr & Barr, Inc.

Farley, Holohan & Glockner, LLP

Korean American Physicians

IPA, Inc.

Bayard Street

FDR Services Corp Korean Community Services of Metro NY, Inc.

Beneson Rehabilitation Pavillion

& The Flushing Manors

Fidelity Charitable Gift Fund

Better Care, Inc.

First United Methodist Church

In Flushing

Kral, Clerkin, Redmond, Ryan,

Perry & Van Etten, LLP

L. Kan Child Neurology, P.C.

Bogopa Service Corp.

Flushing Health Care Medical,

PLLC

Booth Medical Associates, P.C.

Lana Estates, Inc.

Flushing Manor Geriatric Center Lane Terrace

Brandywine Senior Living at

The Savoy

Flushing Plaza Commercial, LLC Law Office of Anthony P.

Vardaro, P.C.

Calvary Fund, Inc.

Flushing Town Center III, LP

Camkids Pediatrics, P.C.

Lombardi & Silver, LLP

Forest Hills Care Center

Long Island Care Center

Cannon Design Gallager Benefit Services, Inc.

M & W Management Corp.

Cathay Bank Garfunkel Wild, P.C.

Macy’s

Chang Sen Xue Longevity

Association of USA

Genomic Health, Inc.

Hagedorn & Company

Madison Avenue Orthopaedic

Associates, P.C.

Charles B. Wang Community

Health Center Hamilton Cavanaugh & Associates

Chinese American Medical

Society

Harvard Club of Cape Cod

Main Street Radiology at

Bayside, LLC

Cicero Consulting Associates

Health Resources and Services

Administration

Mana Products

Margaret Tietz Nursing and

Rehabilitation Center

CMS Hess Companies

Cyprus Federation of America

Martin A. Gleason Funeral

Home, LLC

Daniel J. Hannon & Associates, Inc.

Hillside Manor Rehabilitation and Extended Care Center, LLC

Hollis Women’s Center Matco Service Corp.

Daniels Norelli Scullu &

Cecere, P.C.

Holy Cross Greek Orthodox

Church, Inc.

Meadow Park Rehabilitation

& Healthcare Center

Medical Staff Society

Medline

Meryl Diamond, LTD.

Metropolitan Jewish Health

System

Millennium Casework Corp

Miller & Milone, P.C.

MJHS

MultiMed Billing Service

Nephrology Associates, P.C.

Neurological Surgery, P.C.

New Franklin Rehabilitation

& Care Facility

New York Hospital Queens

Continuing Medical Education

New York Hospital Queens

New York Hospital Queens

Pediatric Asthma Center

New York Hospital Queens,

Department of Anesthesiology

New York Hospital Queens,

Department of Cardiothoracic

Surgery

New York Hospital Queens,

Department of Dental and Oral

Medicine

New York Hospital Queens,

Department of Infectious

Diseases

New York Hospital Queens,

Department of Obstetrics &

Gynecology

New York Hospital Queens,

Department of Orthopedics

New York Hospital Queens,

Department of Pediatrics

New York Hospital Queens,

Department of Physician Billing

New York Hospital Queens,

Department of Radiation

Oncology

New York Hospital Queens,

Department of Radiology

New York Hospital Queens,

Department of Surgery

New York Hospital Queens,

Division of Electrophysiology

NewYork-Presbyterian

Healthcare System

NewYork-Presbyterian Hospital

New York State Department of Health

Nixon Peabody, LLP

North Shore Prosthodontics of Great Neck, P.C.

NYS Department of Homeland

Security and Emergency

Services

Oral Pathology Laboratory, Inc.

Parker Jewish Institute for Health

Care and Rehabilitation

Pediatric Neurology of Queens,

P.C.

Pennisi, Daniels & Norelli, LLP

Perkins Eastman Architects

PM Construction Services

PM Maintenance, Inc.

PODICA Associates, P.C.

Public Health Solutions

Pulmonary Critical Care Division

Queens Botanical Garden

Society, Inc.

Queens Center for Rehabilitation

& Healthcare

Queens Medical Associates, P.C.

Queens Physician Associates, P.C.

Revival Home Health Care

Risk Management Planning

Group

Sarah Lawrence College

Schneps Publications, Inc.

Schooler Weinstein Minsky

Special I

Selfhelp Special Family Home

Care

Senior Care EMS

Silvercrest Center for Nursing

& Rehabilitation

SK Investments, Inc.

Slovak Country Club, Inc.

Sodexo, Inc. & Affiliates

Sorell, Lenna & Schmidt, LLP

St. Mary’s Healthcare System for Children

Stat Plumbing Supply

State Employees Federated

Appeal

Sunrise Medical Laboratories

Sutton Gardens Senior Living

TD Bank

The Greater NYC Affiliate of

Susan G. Komen for the Cure

The Rogosin Institute

The Surgical Society of New York

Hospital Queens

The Weeks Lerman Group, LLC

Theresa and Eugene Lang Center for Research and Education

Total Care RX Inc.

Trinity Homecare - A Walgreens

Company

Union Plaza Nursing Home, Inc.

United Way of New York City

Vardaro & Helwig, LLP

VCC, Inc.

Visiting Nurse Service of

New York

W.P. Carey, Inc.

Wagner, Doman & Leto, P.C.

Walker Advertising

Wilson Elser Moskowitz

& Dicker, LLP

WL Medical, P.C.

Women’s Auxiliary

Women’s Integrated Medicine

World Journal, LLC

28

29

Individual

Aaron Turkish, M.D.

Adam K. Weinstein

Adelina Yitzhakov

Adina Reid-Andrews

Adrian Osian

Aeran Chun

Agnes D. Cunha

Ajay Mirani

Ajoy K. Ghosh

Alan E. Uliss, M.D.

Alegria Escondo, R.N.

Aleli Mariano

Alexander Golant, M.D.

Alexander Melchert

Alexander S. DiPaolo

Alexander Y. Bangiev, M.D.

Alice S. Ngai-Tsang, P.A.

Alicia N. Pacariem-Gregorio

Almetia Griffin

Amr A. Azim, M.D.

Amy Nice

Ana Marie Maddumba

Andrew Castiglione

Angela Wong

Angela H. Todd, M.D.

Anne Walsh-Feeks

Anne A. Cote Taylor

Anne A. Gershon, M.D.

Annie J. Cardoz

Anthony J. Tortolani, M.D.

Anthony P. Vardaro

Ari Bunim, M.D.

Arlyn J. Imberman

Arthur Bloor

Arthur D. Dawson, Ph.D.

Asha Soni

Aurora Alaimo

Barbara A. Beggs

Barbara Bonano

Barry Kaplan, M.D.

Beatrice Lau

Bee Wah Ling

Bei Jing Qian

Ben Leone

Bertrand Hodelin

Bonnie P. Hirschhorn

Bozena Gawlikowska

Byung Woo Lim, M.D.

Calliope Evdos

Camela Morrissey

Candice Jarome-Davis

Caren Weinberg

Carl Estick

Carl Hirsch, D.D.S.

Carl M. Urban, M.D.

Carlos F. Silva, D.P.M.

Carlos Talisaysay

Carolina Chacon

Chan S. Leong

Charles Z. Chen

Che-Nan Chuang, M.D.

Cheryl S. Kaufmann, M.D.

Cheuk Lee

Chimene Palemon

Chong H. Park, M.D.

Christina Andrews

Christina P. Fay

Christos Spyropoulos

Clai Rocha

Claire Shulman

Cosmo LaCosta

Cristian Ungureanu

Cristina Villaseca

Curtis L. Hardy, M.D.

Cynthia Effah

Cynthia X. Pan, M.D.

Dalai Zhou, M.D.

Daniel J. Byrns, M.D.

Daniel L. Lorber, M.D.

Daniel W. Skupksi, M.D.

Dattateyudu Nori, M.D.

David Barlas, M.D.

David DiJohn

David F. Dolan

David Lowy

David M. Chiang, M.D.

David Rose, M.D.

David S. Rubin, M.D.

David Z. Shechter, D.P.M.

Dawn Funke

Deborah A. Figueroa

Deborah Larkin

Deborah Macfarlane

Deborah Matz

Deenamma C. Koshy

Demitrios & Georgia Kaloidis

Dennis Domosi, M.D.

Devan Oates

Diana Feil

Diane Cohen

Diane Cosentino

Diane M. Sixsmith, M.D.

Diane Q. Huang

Dolores E. Hogan

Dolores Hidalgo

Domenick Acquista, M.D.

Don Capalbi

Donna Pecoraro

Donna Piccolo

Donna J. Cheslik-Candy

Doria Abraham

Edward Mittelman

Eileen Miller

Elan M. Goldwyn, M.D.

Eli Koenig, M.D.

Elise M. Lavery, M.D.

Eliseo Asencio, M.D.

Elizabeth Matos-Mendoza

Ellen Cohen, M.D.

Elsa Quiong

Elsie Fenelon

Elvin Rivera

Emmanuel N. Moustakakis, M.D.

Engracio P. Cortes, M.D.

Enrique Malamud, M.D.

Erik Perez

Erika Ruda

Fausta Hernandez

Fe A. Alcantara

Florencia S. Cruz, M.D.

Florentia Christodoulidou, M.D.

Florian Vlad

Florita Bacani

Fran Zanni

Franca LaBella

Frank Finocchio

Frank J. Tuminelli, D.M.D.

Frank Kalafatic, M.D.

Frank Lourenso

Garima Mittal

Gary Eglinton, M.D.

Gary Wolf

Geddis Abel-Bey, M.D.

George F. Heinrich, M.D.

George J. Juang, M.D.

George Makkos

George S. Kaufman

Gerald A. Pascarelli

Gerald D. Robilotti

Gerard Antoine

Gerinelda C. Rivas

Gi Chang

Glenn S. Turett, M.D.

Gloria Sarrocco

Gloria Whitman

Gonzalo Sabogal, M.D.

Gregory M. Gustafson, M.D.

Guang Xiong He

Hadi M. Jabbar, M.D.

Harvey Sheff

Harvey Zaltzman, M.D.

Hasan Doza

Herbert J. Mosberg, D.O.

Heung S. Sul, M.D.

Heyi Lu, M.D.

Hilaria Smetak

Hoda B. Shafik-Seddik

Ignatius D. Roger, M.D.

Ion Oltean, M.D., F.A.C.P.

Ira Futterman

Ira M. Sturman, D.D.S.

Ishvarbhai S. Patel, M.D.

Ja Gu Kang, M.D.

Jackie Egelfeld Jacobowitz

James D. Eliason

James G. Ryan, M.D.

James J. Lombardo, M.D.

James Wang

Janice Harty

Janice L. Lau, M.D.

Jason Hu, M.D.

Jean Versace

Jean New

Jean-Marie A. Julien, P.A.

Jeanne Logtens

Jeffrey Rosen, M.D.

Jennifer Gopie-Curtis

Jeong Suk Kim

Jerilyn G. Horing

Jessie Abraham

Ji Keun Chung

Jian Qun Huang, M.D.

Jiang Li

Jill Troy

Joan E. Arslanian, N.P.

Joan Kwiazuk

Joanna Kopacz, M.D.

Joanne DeMartino

John Nicholson, M.D.

John C. Sciales, M.D.

John Catsimatidis

John E. Sciortino

John F. McNamara

John Fleischer

John Golden

John Psaras

John Sage

Jong-Chuan Shieh, M.D.

Jose E. Quiwa, M.D.

Jose M. Villarin, M.D.

Joseph J. Abularrage, M.D.

Joseph M. Mattone, Esq.

Judy Leuders Pape

Julianne P. Staskowski, P.A.

Julie Varghese

Jung Sun Park

Kanak Golia

Kanwar S. Rauhila, M.D.

Kap-Jae Sung, M.D.

Karen Tiedemann

Kathleen Winkler

Kathleen Wallwork

Ken J. Seedorf

Kenneth Barrett

Kenneth J. Praga, N.P.

Kenneth K. Sha, M.D.

Kenneth R. Ong, M.D.

Kevin Campbell

Kim LaMaison

KiSuk Ryang

Kornylo D. Chorny, M.D.

Kyle Jacobi, Esq.

Laraine D. Hetzer

Larissa Chaplia, M.D.

Laura D. Alessandro

Laura Giles

Laurette Frederique

Laurie J. Gordon, M.D.

Lawrence Wall

30

31

Leo Saidnawey

Leon Lipkovich

Leon Weinstein, M.D.

Leonard Thompson

Leonidas Leonidou

Leonora Gasangue

Leza Sarrouf

Liliane Jean

Linda B. Brennan, R.N.

Linda DeSabato

Loretta Spera

Lori Segal Oppenheimer

Lorraine Krolikowski

Lorraine Orlando

Louise Grenner

Lucy Huang

Luke Kreye

Lydia Tan Lee Ying

Lynda Dindial

Lynn Silverstein

Majeed Sayeed, M.D.

Man Yee L. Tong, M.D.

Marcus McKenzie

Margaret Pace

Margaret Kowatch

Maria Gazer

Maria Dolgovina, M.D.

Maria Durano-Suriano

Maria Faraon

Maria L. Kolak, M.D.

Maria S. Lee

Maria T. Thanjan, M.D.

Maria Varoukas

Marian Memmer

Marie A. Chizor

Marie A. Panchuk Catanzaro

Marie P. Welshinger, M.D.

Marie Randazzo

Marilyn Bitterman

Marina Neystat, M.D.

Marina Z. Sampaga, M.D.

Marion A. Anderson

Markos Marinakis

Marlene E. Post

Martha Diaz

Marvin Walker

Marvin A. Cudiamat

Marvin A. Leder, M.D.

Mary A. Vavruska

Mary Godfrey

Maureen Buglino

Maureen M. Lima

Maxine Clark

Maxine Frank, Esq.

Mekeleya Yimen, M.D.

Melissa S. Nibungco

Miao-Kuang Tang, M.D.

Michael Brady

Michael D. Brandler, M.D.

Michael Meyer

Michael S. Radeos, M.D.

Michaelle Pierre

Michail Theodoropoulos

Michelle O’Connor

Mihaela Balaescu, M.D.

Mikhail Kapchits, M.D.

Mitchell Chorost, M.D.

Moonyang Kim, M.D.

Morton Povman

Moshe Rubin, M.D.

Murray Beltzer

Mustafa A. Salehmohamed, D.O.

Mustapha Bourara, M.D.

Myint Lin

Myra Baird Herce

Myrna Giammatteo

Nancy Kelly

Nancy Niedt

Nancy Ossenfort

Nandanuri M. Reddy

Nathalie Roseme-Frederic, M.D.

Nejat Zeyneloglu, M.D.

Nessrine Ktaich

Nick Stathopoulos

Nicole Naselli

Norma Brathwaite

Norman G. Salamy

Norman V. Godfrey, M.D.

Nylah Plaza

O. Wayne Isom, M.D.

Odette Cox

Orlando Santandreu, M.D.

Patricia Woods, Ph.D.

Paul Karczewski

Pavlos L. Mavrides

Peter Morgan

Peter E. Zambito, M.D.

Peter Papanicolaou

Peter Rothholz

Peter Silverberg, M.D.

Peter Tu

Philip Christopher

Phillip M. Gassel, Esq.

Phyllis R.F. Lantos

Pierre Saldinger, M.D.

Pinchi Srinivasan, M.D.

Ralston Archer

Rammohan Gumpeni, M.D.

Randi Silber

Ranjit Khanna

Regina A. Grasso, R.N.

Renee O’Connor

Renzi Piao

Rhonda L. Karol, M.D.

Richard A. Gasalberti, M.D.

Richard Dzwiewicz

Richard E. Mahan

Richard E. Martinez

Rick Conetta, M.D.

Robert A. Murray, Esq.

Robert Bashara

Robin S. Kim, M.D.

Robyn Rosenblum, M.D.

Roger A. Hans, D.P.M.

Roger Cozzi

Roland Nyein, M.D.

Ronald Holland

Ronald M. Saintonge, M.D.

Rong Xu, M.D.

Rosario Naselli

Rose Chinfatt

Rosemarie Nakovics

Ruby Malva, M.D.

Salamat Majeed, M.D.

Salvatore Ancona, M.D.

Sam Sadigursky

Sandra Salerno

Sandy Saintonge, M.D.

Sang H. Kim, M.D.

Sanjey Gupta, M.D.

Sara Kapple

Seshadri Sampath

Seth Goldbarg, M.D.

Shanti Shajan, R.N.

Shea Z. Lerner

Sherwin B. Batoon, M.D.

Shidong Su, M.D.

Sihaya Lee

Sofia Gofman, M.D.

Solane Jacquet

Sonia I. Colon

Sonia Nembhard

Sorana Segal-Maurer, M.D.

Stella Pinhas, M.D.

Stephen R. Karbowitz, M.D.

Stephen Rimar, M.D.

Stephen S. Mills

Steven Y. Norman, D.P.M.

Susana Pingarron

Svetlana Fuzaylova, M.D.

Syed A. Hussain, M.D.

Sylvester Irvin

Talat F. Addasi, M.D.

Tamar Hirschl Snyder

Tatyana Pelekh

Tehmur Jabbar

Teresa Sullivan

Thaddeus Rozanski, Esq.

Theresa A. Poganik

Thomas Blackburn

Thomas J. Gucciardo

Tiffany Sanchez

Toby Lehon

Todd C. Kerwin, M.D.

Tom Deutsch

Tony C. Hsu, M.D.

Tony N. Quach, M.D.

Tony Tsai, M.D.

Valentine Schaffner

Valerie Mamrosh-Gonzalez

Vera Carrozza

Veronica Tsang

Victoria Holdbrook

Vincent Riso

Vita M. Mucaria

Wael Kamel, M.D.

Walter A. Besser, M.D.

Warren Kroeppel

Wehbeh A. Wehbeh, M.D.

Wei Fun Sung, M.D.

Wendy W. Chung, M.D.

Wieslawa Liwak

William Brino

William H. Rodgers, M.D.

William M. Duke, M.D.

William P. Wissemann, Esq.

William W. Chiang

William Wolff, M.D.

Xiao Xia Tong

XiaoHong Chen, R.N.

Xiying Zhang

Yahaya Komara

Yanina Rubinshteyn, M.D.

Yelena Tsyba, D.O.

Yemisi Osho

Yiu Chung Au

Yohan Park, M.D.

Yufang Huang

Yu-Mei W. Fan, M.D.

Yvonne LaVende

Zia Ahmed, M.D.

Foundation

Beatrice Snyder Foundation

Eugene M. Lang Foundation

Ficalora Family Foundation

Frank Randazzo, Jr. Foundation

Fred J. Rogers Memorial

Foundation, Inc.

Hispanic Access Foundation

Iris & Junming Le Foundation

Jonathan Strasser Foundation

Sadie and Louis Roth

Foundation, Inc.

Soros Fund Charitable

Foundation

St. Jude Medical, Inc.

32

33

Where To Find NYHQ Services: 718-670-2000

Find a Doctor: Call 1-800-282-6684, or visit nyhq.org

New York Hospital Queens

56-45 Main Street

Flushing, NY 11355

(718) 670-2000 nyhq.org

Ambulance Service

(718) 670-2222

(On-Call 24 Hours)

The Julia & Ned R. Arnold

Center For Radiation

Oncology

56-45 Main Street

(Enter on 56th Avenue)

Flushing, NY 11355

(718) 670-1500

The Theresa Lang

Children’s Center

56-45 Main Street

(Enter on 141st Street)

Flushing, NY 11355

(718) 670-1800

NYHQ Diagnostic

Laboratories

Pre-Admissions Center

56-45 Main Street

(At main hospital)

Flushing, NY 11355

(718) 670-1990

Blood Donor Center

56-45 Main Street

(At main hospital)

Flushing, NY 11355

(718) 670-1007

(Call for location of Blood

Mobile or visit nyhq.org)

Ambulatory Care Center

182-15/19 Horace Harding Expy.

Fresh Meadows, NY 11365

(718) 670-2903

(718) 670-2971

The Silvercrest Center for

Nursing & Rehabilitation

144-45 87th Avenue

Briarwood, NY 11435

(718) 480-4000

NYHQ Center for Wound

Healing at Silvercrest

144-45 87th Avenue

Briarwood, NY 11435

855-480-HEAL (4325)

The Cardiac Health Center

174-03 Horace Harding Expy.

Fresh Meadows, NY 11365

(718) 670-1695

The Center for Dental &

Oral Medicine

174-11 Horace Harding Expy.

Fresh Meadows, NY 11365

(718) 670-1060

The Center for

Developmental Disabilities

59-16 174th Street

Fresh Meadows, NY 11365

(718) 670-2731

Family Health Center

136-56 39th Avenue, 2nd floor

Flushing, NY 11354

(718) 886-7014

Prosthodontic

Implant Center

136-56 39th Avenue, 2nd Floor

Flushing, NY 11354

(In the Family Health Center)

(718) 670-1701

Queens Eye Center

60-10 Main Street

Flushing, NY 11355

(718) 661-8800

Health Outreach:

Services for Older Adults

& Their Families

57-15A Main Street

Flushing, NY 11355

(718) 670-1211

The Hollis Women’s

Center

189-04 Hillside Avenue

Hollis, NY 11423

(718) 740-5545

NYHQ Diagnostic

Laboratories Patient

Service Centers

200-12 44th Avenue

Bayside, NY 11361

(718) 661-8841

23-18 31st Street, Suite 300

Astoria, NY 11105

(718) 721-5160

136-20 38th Avenue, Suite 8B

Flushing, NY 11354

(718) 886-5080

1000 Northern Boulevard,

Suite 320

Great Neck, NY 11021

(516) 446-2102

Where To Find NYHQ Services: 718-670-2000

The Neuroscience Institute

182-15 Horace Harding Expy.

Fresh Meadows, NY 11365

(718) 670-1777

Pediatric Asthma Center

59-16 174th Street

Fresh Meadows, NY 11365

(718) 670-1920

Emergency Hotline:

(800) 926-5182

(Call for location of van)

Main Street Radiology

32-25 Francis Lewis Blvd.

Bayside, NY 11358

44-01 Francis Lewis Blvd.

Bayside, NY 11361

136-25 37th Ave.

Flushing, NY 11354

(718) 428-1500

Additional Location Coming Soon

Trude Weishaupt Memorial

Satellite Dialysis Center

59-28 174th Street

Fresh Meadows, NY 11365

(718) 670-1276

The Specialty Care Center

138-47 Horace Harding Expy.

Flushing, NY 11355

(718) 670-2530

Jackson Heights Family

Health Center

73-15 Northern Boulevard

Jackson Heights, NY 11372

(718) 424-2788

NYHQ Obstetrics &

Gynecology Ambulatory

Center

163-03 Horace Harding Expy.

Flushing, NY 11365

(718) 888-9121

NYHQ Center for

Orthopaedics &

Rehabilitation Medicine

163-03 Horace Harding Expy.

Outpatient Rehabilitation

Fresh Meadows, NY 11365

(866) 670-OUCH (6824)

2nd Floor: Rehabilitation Services

4th Floor: Orthopaedic Practice

The Breast Center

56-26 Main Street

Flushing, NY 11355

(718) 670-1185

New Community-Based

Practices:

Astoria Primary Care

41-01 30th Avenue

Astoria, NY 11103

(718) 204-9886

Bayside Primary Care

44-02 Francis Lewis Blvd

Suite A, Bayside, NY 11358

(718) 631-0500

Middle Village

Breast Surgery

66-83 70th Street

Middle Village, NY 11379

(718) 651-2929

Kap-Jae Sung

Astoria Cardiology

27-47 Crescent Street

Astoria, NY 11102

(718) 606-6800

30-18 37th Avenue, 1st Floor

Astoria, NY 11103

(718) 278-0100

Maspeth

Multispecialty Care

72-41 Grand Avenue

Maspeth, NY 11378

(718) 458-0261

Fresh Meadows

Surgical Care

75-68 187th Street

Fresh Meadows, NY 11366

(718) 445-0220

Jamaica Primary Care

162-15 Highland Avenue

Jamaica Estates, NY 11432

(718) 657-8171

Bay Terrace Primary Care

2391 Bell Blvd, Suite 201

Bayside, NY 11360

(718) 224-2743

Queens Diabetes &

Endocrinology

59-45 161st Street

Flushing, NY 11365

(718) 762-3111

Whitestone Primary Care

14-02 150th Street

Whitestone, NY 11357

(347) 625-6221

Coming Soon:

Auburndale Pediatric

Multi-Specialty

26-19 Francis Lewis Blvd.

Auburndale, NY 11358

34

A Higher Level of

Healthcare can be

Found Right Here…

We have enhanced our logo! Now, it incorporates a more prominent showcase of our 22 year-long membership in the nationally-renowned NewYork-Presbyterian

Healthcare System and our affiliation with Weill Cornell Medical College.

We are a proud member of the System and especially proud that we represent it right here in Queens!

56-45 Main Street

Flushing, New York 11355

718-670-2000

800-282-6684 (Find a Physician) nyhq.org

In case of emergency, call: 911

Private Ambulance Service: 718-670-2222

Published by The Division of Public Affairs & Marketing and BriteHouse Group.

© 2014 New York Hospital Queens

New York Hospital Queens is operated by a separate,

not-for-profit corporation. Neither NewYork-Presbyterian

Hospital nor NewYork-Presbyterian Healthcare System, Inc. employs or supervises the medical staff, is licensed to provide

medical care, or operates the hospital facility at

New York Hospital Queens.

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