Stock Holding Corporation of India Limited (StockHolding)

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Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Stock Holding Corporation of India Limited
(StockHolding)
RFP REFERENCE NUMBER: IT-03/2015-16
DATE: 07.09.2015
FOR
ANNUAL MAINTENANCE CONTRACT OF BRANDED DESKTOPS
Non- Refundable Price of RFP Document (NEFT/RTGS Only): Rs. 8,000/- (Indian Rupees Eight
Thousand Only) through RTGS/NEFT to Bank Account of Stock Holding Corporation of India
Limited.
Interest free Earnest Money Deposit (EMD): Indian Rupees Rs. 200,000/- (Indian Rupees Two
Lakhs Only) through RTGS/NEFT to Bank Account of Stock Holding Corporation of India Limited.
The Earnest Money Deposit (EMD) will be forfeited in case the winning/successfully bidder fails to
honor the requirements furnished in this RFP and/or fails to honor his commitment(s).
Page 1 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
DISCLAIMER
The information contained in this Request for Proposal (RFP) document or information provided
subsequently to bidder(s) or applicants whether verbally or in documentary form by or on behalf of
Stock Holding Corporation of India Limited (StockHolding), is provided to the bidder(s) on the terms
and conditions set out in this RFP document and all other terms and conditions subject to which
such information is provided.
This RFP document is not an agreement and is not an offer or invitation by StockHolding to any
parties other than the applicants who are qualified to submit the bids (“bidders”). The purpose of this
RFP is to provide the bidder(s) within formation to assist the formulation of their proposals. This RFP
does not claim to contain all the information each bidder may require. Each bidder should conduct its
own investigations and analysis and should check the accuracy, reliability and completeness of the
information in this RFP and where necessary obtain independent advice. StockHolding makes no
representation or warranty and shall incur no liability under any law, statute, rules or regulations as
to the accuracy, reliability or completeness of this RFP. StockHolding may in its absolute discretion,
but without being under any obligation to do so, update, amend or supplement the information in this
RFP.
RFP Document Details
Name of Organisation
RFP Reference No.
Requirement
Stock Holding Corporation of India Limited
IT-03/2015-16
Comprehensive On-site Annual Maintenance Contract
(AMC) of Branded Desktops
RFP Document Cost (Non-Refundable)
Rs. 8,000.00 (INR) to be paid to Stock Holding
Corporation of India Limited’s bank account through
RTGS/NEFT by 14th September 2015 or before online
submission of Technical Bid whichever is earlier
Interest free Earnest Money Deposit
Rs. 200,000.00 (Indian Rupees) to be paid to Stock
(EMD)
Holding Corporation of India Limited’s bank account
through RTGS/NEFT by 14th September 2015 or before
online submission of Technical Bid whichever is earlier
Stock Holding Corporation of India
Bank Account No.: 004103000033442
Limited’s bank account details for
Bank: IDBI Bank (Nariman Point Branch)
RTGS/NEFT of EMD and RFP Document IFSC: IBKL0000004
fee by bidder(s)
Date of issue of RFP document
7th September 2015
Last date for submission of queries
10th September 2015 (only through email)
Start date for online submission of
11th September 2015 from 10:00 hours
Technical bid
15th September 2015 on/or before 17:00 hours
Last/End date for online submission of
Technical bid document
E-bidding to be facilitated by
M/s e-Procurement Technologies Ltd.(ETL),
Page 2 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Address for online submission of bids
Email
Contact Details of M/s e-Procurement
Technologies Ltd.(ETL), Ahmedabad
Date and time of online reverse Auction
for commercial finalization
This bid document is not transferable
Ahmedabad, on behalf of Stock Holding Corporation of
India Limited
Bid must be submitted online on
https://stockholding.auctiontiger.net
itpr@stockholding.com
Ms. Manalee Madhu
Phone: +91-79-40230802
Email: manalee@auctiontiger.net
Will be intimated to only technically qualified
bidders.
Submission of Proposal:
The response to this RFP will be submitted by way of two stage bidding process. The technical
proposal with the relevant information/documents/acceptance of all terms and conditions as
described in this RFP document will be submitted online through M/s e-Procurement Technologies
Ltd.(ETL), Ahmedabad, the outsourcing agency approved by Stock Holding Corporation of India Ltd
(SHCIL) for e-bidding on the website (https://stockholding.auctiontiger.net). If technically short-listed,
the vendor will have to participate in the online reverse auction which will be conducted by M/s eProcurement Technologies Ltd. (the Company selected by the SHCIL for conducting e-Procurement
reverse auction process). Short-listed vendors will be trained by e-Procurement Technologies Ltd.
for this purpose, and they will have to abide by the e-business rules in consultation with eProcurement Technologies Ltd.
The vendors will have to upload the duly signed and scanned RFP submission relevant document(s)
as part of technical bid. All Annexure Forms will have to be filled and submitted online. The
Technical Bid with relative documents must be submitted online.
The vendors are requested to note that they cannot make their online submission after the time
stipulated above and no extension of time will normally be permitted for submission of bid.
The bidders are requested to note that it is mandatory to have a valid digital certificate issued by any
of the valid certifying authority approved by Govt. of India to participate in the online bidding. The
bidders are requested to ensure that they have the same, well in advance or if any assistance is
required for the purpose, bidders can contact service provider (M/s e-Procurement Technologies
Ltd.).
Minimum requirement for e-bidding:
1. Computer/Laptop with internet connection
2. Operating system – Windows XP Service pack -3 / VISTA/ WINDOWS 7 or above
3. Digital certificate -Class II or III, Singing + Encryption.
Page 3 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Invitation for bids
This “Invitation for bids” is for “On-site Comprehensive Annual Maintenance Contract of Branded
Desktops” at StockHolding’s offices across PAN India”
RFP Document Fee and EMD (at the time of submission of bid)
(a) Non-Refundable Fee for RFP document cost of Rs. 8,000/- (Indian Rupees Eight
Thousand only) to be paid to Stock Holding Corporation of India Limited’s bank account
through RTGS/NEFT by 14th September 2015 or before online submission of Technical
Bid whichever is earlier
(b) Earnest Money Deposit (EMD) of Rs. 200,000/- (Indian Rupees Two Lakh only) to be
paid to Stock Holding Corporation of India Limited’s bank account through RTGS/NEFT
by 14th September 2015 or before online submission of Technical Bid whichever is
earlier.
Due Diligence:
The bidder is expected to examine all instructions, Forms, Terms, Conditions and Specifications in
this RFP. Bids shall be deemed to have been made after careful study and examination of this RFP
with full understanding of its Implications. The Bid should be precise, complete with all details
required as per this RFP document. Failure to furnish all information required by this RFP or
submission of Bid not as per RFP requirements will be at the bidder’s risk and may result in rejection
of the bid and the decision of StockHolding in this regard will be final and conclusive and binding.
Cost of Bidding:
The bidder shall bear all costs associated with the preparation & submission of its bid and
StockHolding will in no case be held responsible or liable for these costs, regardless of the conduct
or outcome of the bidding process
Contents of this RFP Document:
The requirements, bidding procedure, general terms & conditions are prescribed in this RFP
document with various sections
(A) Bids Preparation and Submission Details
(B) Requirement, Scope of Service and Terms and Conditions
(C) Format for Technical and Commercial Bids
Clarifications regarding RFP Document:
 Before bidding, the bidders are requested to carefully examine the RFP Document and the Terms
and Conditions specified therein, and if there appears to be any ambiguity, contradictions, gap(s)
and/or discrepancy in the RFP Document, they should forthwith refer the matter to StockHolding
for necessary clarifications.
 A bidder requiring any clarification on this RFP may be obtained via email to
itpr@stockholding.com
 StockHolding shall not be responsible for any external agency delays.
 StockHolding reserves the sole right for carrying out any amendments / modifications / changes in
the bidding process including any addendum to this entire RFP
Page 4 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
 At any time before the deadline for submission of bids / offers, StockHolding may, for any reason
whatsoever, whether at its own initiative or in response to a clarification requested by bidders,
modify this RFP Document.
 All bidders who have received this RFP document shall be notified of the amendment by phone or
e-mail, and all such amendment(s) shall be binding on them
 StockHolding reserves the rights to extend the deadline for the submission of bids, if required.
However, no request from the bidders for extending the deadline for submission of bids, shall be
binding on StockHolding.
 StockHolding reserves the right to amend / cancel / postpone / pre-pone the RFP without
assigning any reasons
Validity of offer:
The offer should remain valid for a period of at least 120 days from the date of submission
Eligibility Criteria (Documents to be submitted online along with Technical Bid)
Important Bidder should upload all supporting documents at the time of submitting technical bid, duly
signed and stamped on their company’s letter head.
S/N.
1
2
3
4
5
6
7
Criteria
Documents to be submitted by vendor
(bidder)
The vendor (bidder) should have registered office
in India
The vendor (bidder) should have PAN India
presence to service the branded desktops
The vendor (bidder) should be authorized service
partner for HP Desktops
Certificate of incorporation
The vendor (bidder) should have minimum Nine
(9) years of experience for IT Services, Service
Provider of branded desktops and System
Integration
The vendor (bidder) should have executed at least
Five (5) orders of AMC of branded desktops
having multi-state locations. Each of the purchase
orders should costing not less than Rs. 20 Lakhs
(Indian Rupees) within the last three (3) years
The vendor (bidder) should have at least Three (3)
clients preferably from financial sector having
multi-state locations
The vendor (bidder) should have minimum annual
turnover of Rs. 30 Crore as and should be
profitable in last three years
Page 5 of 28
A self-declaration by the bidder on letter
head mentioning the location details
A self-declaration by the bidder on letter
head and letter from HP certifying the
same.
A self-declaration by the bidder on its
company’s letter head
Copy of purchase orders with contact
details of customer and location details
of AMC of desktops
Contact details of customer,
address, contact person(s), telephone
nos., e-mail address on company’s
letter head
Audited and certified copies of balance
sheet for the last 3 years, Letter
mentioning Turnover and Profitability of
last three years duly certified by
Chartered Accountant
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
(A) BID PREPARATION AND SUBMISSION (Vendor (bidder) should submit One sealed envelope)
1. Technical Bid
a. The vendor (bidder) will submit the Technical Bid online (Bids must be submitted online on
https://stockholding.auctiontiger.net)
b. The vendor (bidder) should quote only in the format given (Technical Bid for Annual
Maintenance Contract of Branded Desktops) - refer ANNEXURE-I
c. There should not be any hidden / conditional costs in the bids and in the event of their presence
in the bid, the bid is liable to be rejected.
d. No indications pertaining to price or commercial terms should be made in the online Technical
Bid submission. If any price indications are made, then the bids may be rejected.
e. No open ended / conditional bid shall be entertained and are liable for rejection.
2. Commercial Bid
a. The vendor (bidder) will submit Commercial Bid online (Only technically qualified bidders) –
Reverse Auction.
b. The Commercial Bid should be should be as per the prescribed format - refer ANNEXURE-II
3. Submission of Bids
a. The Technical Bid and Commercial Bid must be submitted online. Technical Bid and Commercial
Bid should be complete in all respects and contain all information asked for in this RFP
document
b. Technical Bid should be complete in all respects and contain all information, documents with
RFP Document Fee (non-refundable) of Rs.8,000/- and Interest free Earnest Money Deposit of
Rs. 200,000/- asked for, except price information
c. The offer should be valid for a period of at least 120 days from the date of submission of bid
d. The vendor (bidder) shall fulfill all statutory requirements as described by the law and
Government notices. The vendor (bidder) shall be solely responsible for any failure to fulfill the
statutory obligations and shall indemnify StockHolding against all such liabilities, which are likely
to arise out of the agency’s failure to fulfill such statutory obligations
e. The vendor (bidder) shall be solely responsible either for any injury, damage, accident to the
workman employed by the vendor (bidder) for any loss or damage to the equipment/property in
the areas of work as a result of negligence/carelessness of its deployed resources.
f. No request for any further extension of the above deadline shall be entertained. Delayed and/or
incomplete bid shall not be considered.
g. All employees engaged by the vendor (bidder) shall be comprehensively insured for accidents
and injuries by the vendor (bidder) at his/her/their cost
4. Evaluation of Bids
StockHolding will evaluate the bid submitted by the bidders under this RFP. It is StockHolding’s
discretion to decide at the relevant point of time. The eligibility bid submitted by the vendor (bidder)
will be evaluated against the Eligibility criteria set forth in the RFP. The vendor (bidder) needs to
comply with all the eligibility criteria mentioned in the RFP to be evaluated for evaluation.
Non-compliance to any of the mentioned criteria would result in outright rejection of the bidder's
proposal. The decision of StockHolding would be final and binding on all the bidders to this
Page 6 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
document. StockHolding may accept or reject an offer without assigning any reason what so ever.
The bidder is required to comply with the requirement mentioned in the RFP. Non-compliance to this
may lead to disqualification of a bidder, which would be at the discretion of StockHolding.
a. Please note that all the information desired needs to be provided. Incomplete information may
lead to non-consideration of the proposal.
b. Bid must be accompanied by Interest free Earnest Money Deposit (in the form of NEFT/RTGS)
as specified in the Bid document should be as per prescribed format
c. The information provided by the bidders in response to this RFP document will become the
property of StockHolding.
d. The Bids without the RFP Document Fee and Earnest Money Deposit will not be accepted and
will be rejected outright.
(B) REQUIREMENT
Stock Holding Corporation of India Limited (StockHolding) intend to give Comprehensive On-site
Annual Maintenance Contract of HCL and HP Brand Desktops including cables, connectors,
switches till 31st December 2016 on PAN India basis on pro rate (pro rata) basis with Same Day /
Next Day Response Time from the time of problem reported and 72 Hours Resolution Time from the
time of problem reported including parts replacement
Note: StockHolding reserves the right to alter, addendum or reduce or remove the bill of material
required during the contract period with prior intimation to the vendor (bidder).
(1) On-site Annual Maintenance Contract for the branded Desktops:
S/N.
Product Description
1
HCL Infiniti Pro BL3100 Desktops having configuration as follows:
E8400 Processor (3.0 GHz, 6 MB L2 Cache, 1333 MHz FSB, INTEL Q45
Express Chipset, 2 GB DDR3 1333 MHz on 1 RAM upgradeable up to 8 GB on
4 DIMM slots, 320 GB SATA HDD, 7200 RPM 3.0Gb/s with Native Command
Queuing, HCL 18.5” TFT Digital Color Monitor with TCO ’05 Certification, MPR
II Compliant, HCL 104+14BUTN INT/MM USB KBD Vista BLK Keyboard, HCL 2
BTN optical USB Mouse with Scroll Mouse, 2 Bays (1 External, 1 Internal), 2
PCI, 1PCI-express*16, 1PCI-express*1 Slots, 6 USB Ports, 1 Serial Port, 1
Parallel Port, One each USB Ports for Keyboard and Mouse Port (minimum),
Energy Saving Power Supply with minimum power consumption, Dasher
cabinet with 6 USB, 2 in front, DMI 2.0 Compliance & Support, 16x DVD ROM
with soft MPEG, 10/100/1000 Mbps Ethernet Network Adapter with remote
booting facility, remote system installation, asset tracking, management and
security compliance, remote wake on LAN. Windows 7 Professional preloaded
OEM, Integrated Intel & OEM Preference.(Interface Ports), UL/CSA, FCC TCO
05,CCC,Energy Star, ISO and 1 DVI-D and one analog inputs, Height
Adjustable, Tilt / Swivel / Range with Pivot Rotation
Page 7 of 28
Quantity
(Nos.)
385
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
2
HP Elite 8000 SFF Desktops with Back-to-Back Support with product OEM
Hewlett Packard India Sales Private Limited (HP) having configuration as
follows:
Intel Core2Quad Q9500 2.83 GHz Processor, 6MB L2 Cache, 1333 Mhz FSB
Intel Q45 Chipset, 4GB DDR3 1066MHz RAM (2*2GB) Upgradable upto
16GB(4*4GB), SATA DVD ROM, 320GB SATA Hard Disk Drive 7200 RPM, HP
v185e 18.5” Widescreen LCD Monitor (Part Number: NJ712AA#ACJ), Intel
Graphics Media Accelerator 4500 with 512MB Adapter, HP USB Standard JB
Keyboard, HP USB Standard JB Optical BLK Mouse, Integrated 10/100
82567LM Gigabit / OEM EthernetBase-T Ethernet, Realtek ALC261 high
definition audio codec (all ports are stereo port), 240W Standard Power Supply,
10*USB 2.0 1*Audio HeadPhone Jack 1*Microphone in 1*Audio In 1*Audio Out
1*Display Port 1*eSATA port (optional) 1*Parallel 1*PS/2 Keyboard 1*PS/2
Mouse 1*serial (RS232) 1*VGA Video 1*Low Profile PCI 1*Low Profile PCIex16
2*Low Profile PCIex1, 13.3 inch (W) x 14.9 in (D) x 3.95 in (H) and 7.6 Kg. in
weight, Software : Trusted Platform Module 1.2, Stringent Security (via BIOS),
SATA Port Disablement (via BIOS), Drive Lock, RAID configuration, HP
ProtectTools Embedded Security Software, Serial/Parallel/USB port
enable/disable (via BIOS), Optional USB port disable at factory (optional),
Removable Media Write/Boot control, Power-On Password (via BIOS), Solenoid
Hook Loc/Sensor support for chassis padlocks an cable lock devices
600
3
HP Elite 8000 SFF Desktops with Back-to-Back Support with product OEM
Hewlett Packard India Sales Private Limited having above-mentioned
configuration and without SATA DVD ROM
1400
Important Notice
All the above desktops are configured with Windows7 Professional OEM/Pre-Installed 64-bit/32-bit
OS. The quantity can be added or removed on pro-rate basis for the same model of desktops with
above-mentioned configuration during the AMC period or at the time of awarding purchase order
(2) Location of branch offices for the desktops for the Annual Maintenance Contract (AMC) - As per
ANNEXURE-III (The locations mentioned in ANNEXURE-III are subject to change during the AMC
period or at the time of awarding purchase order. The successful bidder will have to provide support
among PAN India basis including relocated or shifted desktops during the AMC period).
(3) Annual Maintenance Contract (AMC) Period :
(a) For HCL branded Desktops (Qty. 385 Nos.) having AMC duration as follows:
1st October 2015 to 31st December 2016 (Qty. 250 Nos.)
1st January 2016 to 31st December 2016 (Qty. 135 Nos.)
(b) For HP branded Desktops (Qty. 2000 Nos.) having AMC duration as follows:
1st January 2016 to 31st December 2016
Page 8 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
(4) Scope of Work:
(a) All branded desktops mentioned in this RFP document and/or its Annexures should be
maintained for trouble free performance for a period of entire annual maintenance contract
between 10:00 a.m. to 06:00 p.m. with their region-wide support service contact numbers,
escalation matrix (designation, contact numbers & emails)
(b) StockHolding will log telephonic and / or e-mail complaints and vendor (bidder) will provide
docket or ticket for each of the problem(s) reported to them and subsequently provide status
upon coordinating with their designated support & service centers, support authorities against
each of the problem reported
(c) Vendor (bidder) will submit service report for each of the attended problem(s) with the signature
of the user and stamp with status i.e. call completed / pending with remarks or dependencies
during the AMC period
(d) Vendor (bidder) will provide support, service and resolution for each of the awarded AMC of
desktops with scope include installation, re-installation, configuration, re-configuration, patching,
fixing of operating system and application software. StockHolding will be responsible to provide
license media for OS and application software(s).
(e) In case of hardware failure or replacement for HCL Brand Desktops vendor will provide same or
equivalent or higher model of component(s) as replacement to the failed component(s) or part(s).
In case of hardware failure or replacement for HP Brand Desktops vendor will provide same
model as replacement (back-to-back support with HP) to the failed component(s) or part(s) with
back-to-back support with Hewlett Packard India Sales Private Limited (HP). Vendor will submit
letter from HP confirming the back-to-back support from HP. No payment will be made without
the back-to-back AMC support from HP for the entire AMC period. Vendor (bidder) will provide
advance replacement before taking faulty parts outside StockHolding premise(s).
(f) Vendor (bidder) will provide response within same or next day from the time of problem reporting
(g) Vendor (bidder) will provide complete resolution within 72 hours from the time of problem
reporting including part repair / replacement including cables, connectors, On-Off/reset switches
failing which applicable penalty will be levied by Stock Holding Corporation of India Limited. The
applicable penalty will be recovered (deducted) from the respective payment(s)
(h) Vendor should stock necessary equipment(s) for service and resolution of problems for the
awarded branded Desktops for AMC on PAN India on region-wise, Mumbai & Navi Mumbai
offices or provide standby similar or equivalent or higher model of replacement before taking
faulty part out of StockHolding premise(s)
(i) Vendor (bidder) will deploy their appropriate technical (skill-set) staff for maintaining desktops on
PAN India basis and bear all the expenses to provide support, trouble-shooting, collecting and
delivering the repaired / replaced components as part of resolution. StockHolding will not bear
freight, labour charges or any other charges.
(j) Vendor (bidder) will do preventive-maintenance of each of the desktops on half yearly basis
failing which applicable penalty will be levied by Stock Holding Corporation of India Limited.
(k) Vendor (bidder) is responsible to provide support and assist in re-installation / re-configuration
for the shifted or relocated desktop(s). The shifting or relocation is responsibility of StockHolding
and with prior intimation to vendor for re-installation / re-configuration if required
(l) Vendor (bidder) will appoint the trained & qualified workforce through their direct offices /
authorized service channel partners to resolve the complaints
(m) In case the terms of the Scope of Work if violated in any manner, StockHolding reserves the right
to terminate the AMC agreement immediately
(n) Vendor (bidder) hereby indemnify, protect and save StockHolding against all claims, losses,
costs, damages, expenses, action suits and other proceedings, resulting from infringement of
any patent, trademarks, copyrights etc. or such other statutory infringements in respect of all the
Page 9 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
equipment offered by the vendor. Any publicity by vendor (bidder) in which name of
StockHolding is used should be done only with the explicit permission of StockHolding. Vendor
(bidder) will sign Non-Disclosure Agreement and should be valid for the AMC period
(5) Payment:
(a) Quarterly payment to vendor (bidder) on submission of original invoice, service report, preventive
maintenance report (if applicable) duly authorized by StockHolding branch official(s).
(b) Applicable penalty will / may be recovered from the respective payment(s).
(c) Applicable TDS and/or Cess will be recovered (deducted) from the payment(s)
(6) Taxes & levies:
(a) Applicable service tax or effective taxes payable extra as per Government notification is payable
at actual.
(b) In case of tax exemption or lower TDS; vendor has to submit letter from Government Authority
for tax exemption or lower TDS (to be submitted along with each of the invoice(s)
(7) Penalty:
(a) Penalty of minimum of Rs. 50/- per desktop per day subject to maximum of Rs. 250/- per
desktop per incidence may be levied for delay in response beyond response time mentioned in
this RFP.
(b) Penalty of minimum of Rs. 50/- per desktop per day subject to maximum of Rs. 250/- per
desktop per incidence may be levied for delay in resolution beyond resolution time
(8) Termination:
(a) The agreement can be terminated with three months’ notice given by either party in writing.
(b) Upon completion of the duration of this agreement or within 15 days of termination of agreement,
the vendor shall ensure proper handover to the StockHolding’s Official.
(c) The final payment will not be released till the vendor complies with proper handover and only
after settling all pending issues within 15 days of termination of agreement.
(9) Extension:
The agreement can be extended on satisfactory service rendered by vendor (bidder). This option will
be at sole discretion of Stock Holding Corporation of India Limited as per terms and conditions
mentioned in this RFP
(10)
Force Majeure:
The vendor (bidder) will not be held responsible for breach of executing any obligation or delay
in executing any obligations during below given circumstances / conditions:
(a) War, Riots, Strike, Fire, Flood, Earthquake, Storm, Epidemic breakout, Power failure, Theft
etc.
(b) Any Governmental priorities (Necessary proof for validation viz. Govt. Gazette notifications,
Leading Newspaper reports, etc. should be made available)
(c) Sabotage or omission of StockHolding
Page 10 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
(11)
Dispute Resolution:
In the event of any dispute arising out of or in connection with this Order, the parties shall use
their best endeavor to resolve the same amicably AND if the dispute could not be settled
amicably, the matter shall be settled in the court under Mumbai jurisdiction only. The final
payment will be released only after the vendor (bidder) complies with above-mentioned clause
Page 11 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
ANNEXURE-I
Technical Bid Format
S/N.
1
2
3
4
5
6
7
Description
Head office or Registered office in India
Service Network in North India
Service Network in East India
Service Network in West India
Service Network in South India
Service Network in Central India
Service Network in Mumbai
Page 12 of 28
Details to be provided by bidder
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
ANNEXURE-II
Commercial Bid Format(s):
S/N.
1
2
3
4
Description
Annual Maintenance Contract of Branded
Desktops vide RFP IT-03/2015-16 Dated
07-09-2015) for the following desktops
HCL Brand Desktops from 1st October
2015 to 31st December 2016
HCL Brand Desktops from 1st January
2016 to 31st December 2016
HP Brand Desktops WITH SATA DVD
ROM having Back-to-Back support with
HP from 1st January 2016 to 31st
December 2016
HP Branded Desktops WITHOUT SATA
DVD ROM having Back-to-Back support
with HP from 1st January 2016 to 31st
December 2016
Total Cost
Unit Cost
(Rs.)
Quantity
(Nos.)
Total Cost
(Rs.)
250
135
600
1400
Note:
Bidder must take care in filling price information in the Commercial Offer, to ensure that there are
no typographical or arithmetic errors. All fields must be filled in correctly. Please note that any
Commercial Offer, which is conditional and / or qualified or subjected to suggestions, will also be
summarily rejected. This offer shall not contain any deviation in terms & conditions or any
specifications, if so such an offer will also be summarily rejected.
Page 13 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Covering letter format
Date: _______ 2015
Offer Reference No.: _________________________
To,
The Vice President - Information Technology
Stock Holding Corporation of India Limited
SHCIL House, Plot No. P-51, T.T.C. Industrial Area
M.I.D.C., Mahape, Navi Mumbai PIN 400 710
Sub: Back-to-back support confirmation from product OEM Hewlett Packard India Sales Private
Limited for the covered HP brand desktops vide RFP Reference Number: IT-03/2015-16
Dated: 07-09-2015 till 31st December 2016 vide your Purchase Order Number Reference
Number ____________________
Dear Sir,
With reference to above-mentioned subject we, the undersigned, offer on-site comprehensive annual
maintenance contract of HCL and HP brand desktops in conformity with the said RFP in accordance
with the schedule of prices indicated in the commercial offer and made part of this offer.
We agree and abide by the terms of the RFP that we will not assign or sub-contract the assignment
or any part thereof to any other person / firm. We confirm that we have not modified the RFP format
published in any manner. Further, we confirm that we have not been blacklisted by Government of
India or any Government bodies, stock exchanges (like NSE and BSE), depositories (like NSDL,
CDSL), regulators (like SEBI, RBI) , any commercial Banks in India or Insurers.
We agree to abide by this offer till 120 days from the date of opening of the commercial offer by the
StockHolding and our offer shall remain binding upon us and may be accepted by StockHolding any
time before the expiration of that period.
We agree that until a formal contract is prepared and execute written acceptance thereof and shall
constitute the StockHolding’s binding contract notify between us.
We understand that StockHolding is not bound to accept the lowest or any offer. StockHolding may
receive without assigning any reason whatsoever.
Dated this ______ day of _________ 2015
Signature: _________________________
(In the Capacity of :) _________________________
Duly authorized to sign the offer for and on behalf of
Name:
Contact No.:
Email id:
Page 14 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Compliance Statement (To be submitted along with technical bid)
Subject: RFP for Annual Maintenance Contract of Branded Desktops
Ref: RFP IT-03/2015-16 Dated 07-09-2015
DECLARATION
We understand that any deviations mentioned elsewhere in the bid will not be considered and
evaluated by the Stock Holding Corporation of India Limited. We also agree that the Stock Holding
Corporation of India Limited reserves its right to reject the bid, if the bid is not submitted in proper
format as per subject RFP.
Compliance
Compliance
(Yes / No)
Remarks / Deviations
Terms and Conditions
Scope of Work
(If left blank it will be construed that there is no deviation from the specifications given above)
Date
Page 15 of 28
Signature with seal
Name
:
Designation
:
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Details of the Bidder
Details filled in this form must be accompanied by sufficient documentary evidence, in order to
facilitate StockHolding to verify the correctness of the information.
1) Name of Company:
2) Postal Address:
3) Telephone, Mobile and Fax Numbers:
4) Name and designation of the person authorized to make commitments to StockHolding
5) Email Address:
6) Website address of the Company:
7) Year of commencement of Business:
8) Sales Tax / VAT / CST Registration Number:
9) Service Tax Registration Number:
10) Authorized product partner / dealer:
11) Complete company name with address, contact person, Telephone No(s)., email
address on which the Purchase Order should be placed if contract is awarded
Place:
Date:
Page 16 of 28
Signature of authorized official, designation and stamp
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
ANNEXURE-III
Location of branch offices for the desktops for the Annual Maintenance Contract
State
Branch Office
Address
Andhra
Pradesh
Guntur
2nd Floor, Raghu Mansion 4th Line, 1st Cross Road Brodipet,
Guntur PIN 522001
Andhra
Pradesh
Kakinada
Door No. 5-1-61/1, Ayyappa Towers, 2nd Floor, Main Road,
Suryaroa Peta Kakinada PIN 533001
Andhra
Pradesh
Kurnool
Plot No. A 10, 1st Floor, 40-383 Bhupal Residency, Park Road
Kurnool PIN 518001
Andhra
Pradesh
Nellore
16/1102, Ground Floor Moon Land Apartments, K V Agraharam,
Pogathota, Nellore PIN 524001
Andhra
Pradesh
Rajahmundry
Door No.7-28-32, Second Floor T.Nagar, Jupudi Complex
Rajahmundhry PIN 533101
Andhra
Pradesh
Turupathy
# 10, 1st Floor, Sridevi Complex Tilak Road, PIN 517501
Andhra
Pradesh
Vijayawada
D.No. 27-14-47, Opp. Buckingham Post Office, Rajagopalachari
Street, Vijaywada PIN 520002
Andhra
Pradesh
Vishakhapatnam
Door No 30-15-158, 2nd Floor, C-6, Pavan Enclave Daba Gardens,
Visakhapatnam PIN 530020
Assam
Guwahati
Blue Dart Complex, Maniram Dewan Lane, G.S. Road Ulubari,
Guwahati PIN 781007
Assam
Jorhat
K.D. Building, 1st Floor Rupahi Ali Garali PIN 785001
Assam
Silchar
N.N.Dutta Road, Near Gurudhuwara, Silchar PIN 788001
Assam
Tinsukia
Shyam Kunj Complex, Opp Hero Honda Showroom, Chirwapatty,
Tinsukia PIN 786125
Bihar
Bhagalpur
2nd Floor, Angar Complex Patal Babu Road PIN 812001
Bihar
Muzaffarpur
Bank Road, Near Sutapatty, Shyam Mandir Marg PIN 842001
Bihar
Patna
304-305 Ashiana Plaza Budh Marg, Patna PIN 800001
Chandigarh
Chandigarh
Second Floor, Sco 154-155, Sector 17 C PIN 160017
Page 17 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Chhattisgarh
Bhilai
Room No. 8 Second Floor, Chouhan Estate Supela, Bhilai (CG)
PIN 490020
Chhattisgarh
Bilaspur
Shop B 1, First Floor, Navin Plaza, Telipara, Bus Stand Road,
Bilaspur, Chattisgarh PIN 495001
Chhattisgarh
Raipur
222-223 Rishabh Complex, M.G. Road, Raipur PIN 492001
Chhattisgarh
Raipur-SRO
DISTRICT REGISTRAR OFFICE RAIPUR / SUB REGISTRAR
OFFICE RAIPUR Ph. 0771-2426022
Goa
Panaji
2nd Floor, Tamba Building Dr. Atmaram Borkar Road Panaji – Goa
PIN 403001
Gujarat
Ahmedabad
304-306, Sears Towers, 3rd Floor, Patel Society, Gulbai Tekra,
Ahmedabad , 380006
Gujarat
Ahmedabad-2
4th Floor Vrajprabha Complex, Opp Railway Crossing, Maninagar
(West), Ahmedabad PIN 380008
Gujarat
AhmedabadAshram Road
106, 1st Floor, Sukh Sagar Complex Near Fortune Landmark Hotel,
Usmanpura, Ashram Road, Ahmedabad PIN 380013
Gujarat
AhmedabadMotera
2nd Floor, Shukan Mall Near Visat Petrol Pump, Motera, Sabarmati,
Ahmedabad PIN 380005
Gujarat
Anand
204, Nathwani Chambers, Near Patel Market, Sardar Gunj, Anand,
Gujarat PIN 388001
Gujarat
Bharuch
119/A, First Floor, Bluechip Complex Sevashram Road, Bharuch
PIN 392001
Gujarat
Bhavnagar
G-2 Vasundhara Complex, First Floor, Opp. Dakshinamurty School,
Waghawadi Road, Bhavnagar PIN 364002
Gujarat
Gandhidham
Office No. 206, Sindhu - Ii, Plot No. 302, Ward 12-B, Gandhidham
(Kutch), PIN 370201
Gujarat
Gandhinagar
Plot No. 447, 2nd Floor, Sector 16, Gandhinagar PIN 382016
Gujarat
Jamnagar
Shop No 6, 7 And 8, Madhav Darshan Complex, Opp. Cricket
Bunglow, Gurudwara Road, Jamnagar PIN 361003
Gujarat
Junagadh
34, 35 Platinum Complex, Jayshree Talkies Road, Kalwa Chowk,
Junagadh PIN 362001
Gujarat
Mehsana
Om Complex, 2nd Floor, Radhanpur Crossroads, Near Petrol Pump
Page 18 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Mehsana PIN 384002
Gujarat
Navsari
Fisrt Floor, Nanu Vishnudham Kansarawad, Navsari PIN 396445
Gujarat
Porbandar
Purusharth, Ground Floor, Behind Aroon Photo Studio, M.G Road,
Porbandar PIN 360575
Gujarat
Rajkot
Shree Sadguru Complex, 1st Floor, Opp. Tirupati Petrol Pump,
Kalawad Road, Rajkot PIN 360007
Gujarat
Rajkot-Sadar
Bazar
Orbit Complex, Ground Floor, Near Sadar Police Chowki, Sadar
Bazar, Rajkot PIN 360001
Gujarat
Surat-Ring
Road
Shree Shyam Chambers, Opp. Sub Jail, Ring Road PIN 395002
Gujarat
Surat-Adajan
H-207, "Manthan", Nr. Gujarat Gas Circle, Above Central Bank Of
India, Adajan, Surat PIN 395009
Gujarat
VadodaraEllora Park
G-3, Siddhivinayak Complex, Near Bank Of India, Ellora Park,
Vadodara PIN 390023
Gujarat
VadodaraSayaji Gunj
305-308, Paradise Complex, 3rd Floor, Sayajigunj, Vadodara
PIN 390005
Gujarat
VadodaraWarasia Ring
Road
FF 5, First Floor, Ananya Avenue, Near Motinagar Cross Road,
Warasia Ring Road PIN 390006
Gujarat
Visnagar
48, Sukhnivas Complex Station Road Visnagar PIN 384315
Haryana
Ambala
5502, Nicholson Road 1 St Floor, Opp. Nigar Cinema Surya Tower,
Ambala Cantt PIN 133001
Haryana
Gurgaon
Shop No. 251, Central Arcade, 1st Floor, Opposite To Sahara Mall,
Dlf Phase Ii, Gurgaon, Haryana PIN 122002
Haryana
Karnal
First Floor, 16, Mahila Ashram Complex, Behind Main Bus Stand,
Karnal PIN 132001
Haryana
Panchkula
Sco 64 Sector 11 Panchkula PIN 134109
Himachal
Pradesh
Shimla
P.C. Chambers, Ridge, Ritz Cinema Road, Near Mall Road, Shimla,
PIN 171001
Himachal
Pradesh
Solan
Platinum Mall, Ground Floor, South Enclave, Saproon Bye Pass,
Solan PIN 173211
Page 19 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Jammu
Jammu-Gandhi
Nagar
83 - A/D Extn Near Police Lines Gandhi Nagar, Jammu
PIN 180004
Jharkhand
Bokaro
C1-22c City Centre, Sector 4 Main Market, Bokaro Steel City
PIN 827004
Jharkhand
Dhannbad
201, Shanti Bhavan, Bank More, Dhanbad
PIN 826001
Jharkhand
Hazaribagh
Above Central Bank Of India Bodam Bazar Malviya Marg
PIN 825301
Jharkhand
Jamshedpur
Shanti Niketan Bldg., 2nd Floor, I.S.B Shop Area, Bistupur Main
Road, Jamshedpur PIN 831001
Jharkhand
Ranchi
5, Arjan Place, 3rd Floor, Main Road, Ranchi PIN 834001
Karnataka
Bagalkot
T.P No. 159/1a/8, Ward No. 10, Behind Kalburgi Hospital, Mahaveer
Road, Bagalkot PIN 587101
Karnataka
Bangalore-J.C.
Road
Bangalore Stock Exchange Ltd., Stock Exchange Towers, 51, 1st
Cross, J.C. Road, Bangalore, PIN 560027
Karnataka
BangaloreJayanagr
Shop No.7, Ist Floor, #44, 33rd Cross, Jayanagar, 4th T Block,
Bangalore PIN 560011
Karnataka
BnagaloreKoramangala
# 103, 1st Floor, Mig Khb Colony, 17 Th Main, 5th Block
Koramangala, Bangalore PIN 560034
Karnataka
Malleswaram
No.13 Vasant Milan, 1st Cross, Malleswaram, Bangalore,
PIN 560003
Karnataka
Belgaum
Basavakrupa 1, Club Road, Opp. Civil Hospital, Near Hansraj
Supermarket, Belgaum PIN 590002
Karnataka
Bellary
Door No. 342/1 A/1, Chiranjivi Nilaya, Shubha Mahal, Gandhi Nagar,
Bellary PIN 583101
Karnataka
Davangere
1st Floor, Above Mahalakshmi Book Depot Akkamahadevi Road,
P.J.Extension, Davangere PIN 577002
Karnataka
Dharwad
Sri Ranga Towers, Ground Floor, Near Nttf, Ramnagar Cross,
P.B.Road, Dharwad PIN 580001
Karnataka
Gulbarga
G1 And G2, Shrusti Arcade Opp.St.Mary"S Chruch, Court Road Off
S B Temple Road, Gulbarga PIN 585102
Page 20 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Karnataka
Hassan
1st Floor, Lakshmi Complex, Opp Bsnl Bhavan, B.M.Road, Hassan
PIN 573201
Karnataka
Hubli
1st Floor, Varsha Complex, Next To Corporation Bank, Behind
Bhavani Arcade, Opp Basava Vana, Near Old Bus Stand, Hubli
PIN 580029
Karnataka
Karkala
Ground Floor, Tukaram Building, A S Road, Karkala
PIN 574104
Karnataka
Kundapur
Door No. 433/1/51, Near Manjunath Nursing Home, Mastikatte Main
Road, Kundapur PIN 576201
Karnataka
Mangalore
2nd Floor, Manasa Towers, M G Road, Mangalore
PIN 575003
Karnataka
Manipal
1st Floor, Trade Centre Near Syndicate Circle, Manipal
PIN 576104
Karnataka
Mysore
Lakshman Plaza, 442/3 & 4, 1st Floor, Near Ramaswami Circle,
Chamaraja Double Road, Mysore PIN 570024
Karnataka
Raichur
59/A-1, Shreyansh Towers 1st Floor, Above Bank Of Maharastra
M.G Road, Raichur PIN 584101
Karnataka
Shimoga
1st Floor, Sangappa Complex, Garden Area, 3rd Cross, Beside
State Bank Of Hyderabad, Shimoga PIN 577201
Karnataka
Udupi (Udipi)
Sriram Arcade, 3rd Floor, Opp.Head Post Office, Udupi
PIN 576101
Kerala
Kannur
2nd Floor K.V.R. Towers, South Bazar Kannur PIN 670002
Kerala
Kochi (Cochin)
Ground Floor, Safeena Mansion Opp. Kanoos Theater, Ravipuram
Junction M G Road, Ernakulam PIN 682016
Kerala
Kollam
E-2-24/25 2nd Floor, Commercial Complex, East Block Bishop
Jerome Nagar, Chinnakada PIN 691001
Kerala
Kottayam
2nd Floor, Korattiyil Complex Opp. Public Library, Shastri Road,
Kottayam PIN 686001
Kerala
Kozhikode
Metro Towers, 19/2084-B/20, 1st Floor, P.V. Swamy Road,
Chalappuram P.O., Calicut PIN 673002
Kerala
Thiruvananthap
Sowbhagya, T.C. 3/2730-2, Palace View Lane, Pattom Palace .P .O
Page 21 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
uram
Trivandrum PIN 695004
Kerala
Thrissur
Pooma Complex, 3rd Floor M G Road, Trichur
PIN 680001
Madhya
Pradesh
Bhopal
First Floor, Alankar Complex Plot No 11, Zone-2, M. P. Nagar,
Bhopal PIN 462011
Madhya
Pradesh
Gwalior
First Floor, Sharma Mansion Near Archie'S Gallery Old High Court
Road, Gwalior PIN 474001
Madhya
Pradesh
Indore
220-221, Dm Tower Race Course Road, Indore M.P.
PIN 452003
Madhya
Pradesh
Jabalpur
7 Ankita Complex, 2nd Floor, Opp. Prabhu Vandana Talkies, Civic
Center, Jabalpur PIN 482001
Madhya
Pradesh
Satna
Shop No. 1, First Floor K. B. Complex Seemariya Chowk, Rewa
Road Satna PIN 485001
Madhya
Pradesh
Ujjain
Office Number 4, 1st Floor, Siddhi Vinayak Trade Centre, Opposite
To Shaheed Park, Freeganj, Ujjain PIN 456001
Maharashtra
Amravati
Block No 82, Glushan Market Mofussil Plots, Near Panchasheel
Talkies, Bjaistambh Chowk PIN 444601
Maharashtra
Aurangabad
Ragbhir Chambers, Above Idbi Bank, 1st Floor, Vidya Nagar, Jalna
Road, Auragabad PIN 431005
Maharashtra
Chandrapur
2nd Flr Raghuvanshi Complex Near Azad Garden Main Road PIN
442702
Maharashtra
Ichalkaranji
545/1 Murgunde Building Shahu Corner Road Near Sakharape
Hospital, Ichalkaranji PIN 416115
Maharashtra
Jalgaon
C/O Shree Mahavir Sahakari Bank Ltd. 92, Navi Peth, Next To L I C
Office Jalgaon PIN 425 001
Maharashtra
Kolhapur
Ayodhya Towers, 4th Floor, 511 Kh, E - Ward, Near Dabolkar
Corner, Station Road, Kolhapur PIN 416001
Maharashtra
MumbaiAndheri
Shop No. 4, Parsian Apartments, V.P. Road Next To Zorostrian CoOp. Bank Ltd. Off S. V. Road, Andher(West) PIN 400058
Maharashtra
MumbaiBorivali
Shop - No - 10, Ground Floor, Madhumilan Co-Op Housing Society,
Mangal Kunj, S.V.Road, Borivali - West, PIN 400 092
Page 22 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Maharashtra
MumbaiChembur
Basaveshwar Bhavan, Basaveshwar Chowk D K Sandhu Marg,
Opp. Malhar Restaurant, Chembur, PIN 400 071
Maharashtra
Mumbai-Dadar
Neelkanth Niwas, Ground Floor Purandare Park Society, 169/C Dr.
Ambedkar Road, Dadar T. T. PIN 400014
Maharashtra
MumbaiDombivli
Office No. 6, 1st Floor, Shri Suyash Chs, Near Madhuban Talkies,
Ursekarwadi, Dombivli East PIN 421201
Maharashtra
Mumbai-Fort
Bank Street
Uti Building 12/14 Bank Street, Cross Lane, Fort, Mumbai
PIN 400 023
Maharashtra
MumbaiGhatkopar
Shop No. 2/3, Ground Floor Vishwa Nagar Co. Hsg. Soc.,
Ghatkopar(E), Mumbai PIN 400077
Maharashtra
MumbaiGoregaon
G-2 Unique Towers Floor, Ground Floor, Gaiwadi Indl. Estate, Near
Kamats Club, Off S V Road, Goregaon(W), PIN 400062
Maharashtra
Mumbai-Kalyan
Gala No. 110, Vasant Vihar Complex, Chandulal Joshi Compound,
Opp. Railway Staion, Kalyan (West) PIN 421301
Maharashtra
MumbaiMahalakshmi
Rewa Apartments, B - Wing, Near Bank Of India, Opp. Cadbury
House, Bhulabhai Desai Rd., Mahalaxmi, Mumbai PIN 400 026
Maharashtra
MumbaiMulund
Shop No.2, Koteshwar Apartments Rhb Road, Near Icici Bank Opp.
Shamrao Vittal Bank, Mulund - West, Mumbai PIN 400080
Maharashtra
Mumbai-Parel
Shop No 8, Bayside Arcade, Dr Babasaheb Ambedkar Rd, Opp
Bharat Mata Cinema, Parel, Mumbai PIN 400012
Maharashtra
Mumbai-Parel
Centre Point
301, Centre Point, Dr. Babasaheb Ambedkar Road, Parel, Opp.
Bharat Mata Talkies, Mumbai PIN 400 012
Maharashtra
Mahape
SHCIL House, Plot No. P-51, T.T.C. Industrial Area, M.I.D.C.,
Mahape, Kalyan-Shil Road, Navi Mumbai PIN 400 710
Maharashtra
MumbaiNariman Point
Raheja Chambers, Office Number 15, Ground Floor, Nariman Point,
Mumbai PIN 400021
Maharashtra
Mumbai-Thane
Shop No 5, Laxmi Niwas Chs, Vishnu Nagar, Opp Thane Bharat
Sahakari Bank Naupada, Thane West PIN 400602
Maharashtra
MumbaiVikhroli
25 Hazari Baug, Ground Floor, Station Road, Vikhroli West, Mumbai
PIN 400083
Maharashtra
Mumbai-Vile
104, Shyam Kamal A Opp Vile Parle Station Vile Parle(E), Mumbai
Page 23 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Parle
PIN 400 057
Maharashtra
NagpurDhantoli
3rd Floor, Saraf Court, Opp. Yeshwant Stadium, Dhantoli, Nagpur
PIN 440012
Maharashtra
Nagpur-2
1st Floor, Vishnu Complex Opp. Rahate Hospital, C A Road Nagpur
PIN 440008
Maharashtra
Nanded
2nd Floor, Ramashish Bldg Above Icici Bank, Vip Road Nanded
Maharashtra
Nashik
F8, 1st Floor, Suyojit Sankul, Adj. To Rajiv Gandhi Bhavan(Nmc),
Saharanpur Road, Nasik PIN 422002
Maharashtra
Navi MumbaiVashi
12, Thakkar Tower, Ground Floor Near Uti Institute Of Capital
Markets, Sector 17, Vashi, Navi Mumbai PIN 400 703
Maharashtra
Pune
Sneh Leela Complex, 1st Floor, Apte Road, Deccan Gymkhana,
Pune PIN 411004
Maharashtra
PuneChinchwad
217/218 Kohinoor Archade Secter No. 24, Nigdi Bombay Poona
Road, Pune PIN 411044
Maharashtra
Pune-Agarkar
Nagar
5/33 Agarkar Nagar, Ground Floor, Boat Club Road, Near Alankar
Theatre, Pune PIN 411001
Maharashtra
Sangli
Gomtesh Padmavati 111/112 Mahaveer Nagar Sangli
PIN 416416
Maharashtra
Yawatmal
Shop No. 18, 19, 20, 21 1st Floor Super Bazaar, Sbi Square
Yawatmal PIN 445001
New Delhi
Delhi- Bahadur
Shah Zafar
Marg
Milap Bldg., Gr. Flr., Bahadur Shah Zafar Marg, New Delhi PIN
110002
New Delhi
Delhi-Bhikaji
Cama Place
Gr. Flr., Shop # Gf-13, Bldg No. 3, Ansal Chambers - I, Bikaji Cama
Place, New Delhi PIN 110066
New Delhi
Delhi-Janakpuri
103, 1st Floor, Suneja Tower-1, Janakpuri District Centre, Janakpuri,
New Delhi PIN 110058
New Delhi
Delhi-Janpath
68/2 (Above Mehrasons Jewellers), Janpath, New Delhi
PIN 110001
New Delhi
Delhi-Nehru
Place
2nd Floor, 3, Vardhman Trade Center, Dda Complex, Nehru Place,
New Delhi PIN 110019
Page 24 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
New Delhi
DelhiPitampura
504, 5th Floor, B-08, Gditl, Netaji Subash Place, Pitampura, Delhi
PIN 110034
New Delhi
East Delhi
401, Fourth Floor, Ashish Corporate Tower Community Centre,
Karkardooma, Vikas Marg, New Delhi PIN 110092
Orissa
Bhubaneswar
101, First Floor, Tkr Business Center Plot No. 2132/4711(Above Icici
Bank) Vivekand Marg, P.O. Old Town, Bhubaneswar PIN 751002
Orissa
Cuttack
Cuttack 1st Floor, Plot No-3027/3401 Opp-Kedarson, Dolamundai
PIN 753001
Orissa
Rourkela
Plot No 307/2050 Behind Pani Market Complex Udit Nagar,
Rourkela PIN 769012
Punjab
Amritsar
33-34, Deep Complex, Court Road, Opp. Doaba Automobiles,
Amritsar PIN 143001
Punjab
Bhatinda
Mc.4373, 1st Floor, Opp. Indian Overseas Bank, Kikar Bazar,
Bhatinda PIN 151005
Punjab
Jalandhar
Sco-33, Multani Towers, 1st Floor, Opp Tehsil Complex, Puda
Complex, Ladowali Road, Jalandhar PIN 144001
Punjab
Ludhiana
Cabin No. 501, 5th Floor, Sco 18, Feroze Gandhi Market, Ludhiana
PIN 141001
Punjab
Moga
Nifd Campus, 531/9, New Town, Opp D.M. College Moga
PIN 142001
Punjab
Mohali
S.C.F 33, First Floor, Phase 5, Mohali PIN 160059
Punjab
Patiala
Shop No. 6 & 7, Leela Bhawan Market Patiala PIN 147001
Punjab
Phagwara
S-31, 1st Floor Hargobind Nagar Market Phagwara, Punjab
Rajasthan
Ajmer
3rd Floor Krishana, Opp. City Power House Jaipur Road Ajmer PIN
305001
Rajasthan
Alwar
1st Floor, Vijaya Complex 43, Lajpat Nagar Alwar PIN 301 001
Rajasthan
Bikaner
Opp. Drm House Near Railway Stadium Bikaner PIN 334 001
Rajasthan
Jaipur-Church
Road
Sangam Tower, 2nd Floor Office No. 213, Church Road, Jaipur PIN
302001
Rajasthan
Jaipur-S.E.
Jaipur Stock Exchange Complex, Stock Exchange Bldg. Room #
Page 25 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Complex
291, Jawaharlal Nehru Marg, Malviya Nagar, Jaipur PIN 302017
Rajasthan
Jodhpur
1st Floor, Gulab Bhavan Chopasni Rd., Near Kankariya Bldg.
Jodhpur PIN 342003
Rajasthan
Kota
Mewara Plaza, 344, Shopping Centre Rawat Bhata-Guman Pura
Road Kota PIN 324 007
Rajasthan
Sriganganagar
21 A, Bhardwaj Bhavan 1st Floor, Ravindrapath Sriganganagar PIN
335001
Rajasthan
Udaipur
101 Anand Plaza, Nr. Ayad Bridge University Road Udaipur PIN 313
001
Tamilnadu
Chennai-Adyar
Gokul Arcade, 1st Floor 2, Sardar Patel Road, Adyar (Near Adyar
Signal Stop), Chennai PIN 600020
Tamilnadu
Chennai-Anna
Nagar
Old No. W-101, New No. 46 And 48 Second Avenue, Annanagar
Chennai PIN 600040
Tamilnadu
Chennai-Moore
Street
Justice Basheer Ahmed Sayeed Bldg, 3rd Flr, 45, Moore Street,
Second Line Beach, Chennai PIN 600001
Tamilnadu
ChennaiMylapore
Shop No 1b, 4/180 Tnhb Complex, Luz Corner, Mylapore, Chennai
PIN 600004
Tamilnadu
Chennai-Porur
Arut Jothi Towers, 1st Floor, No.2 And 9, Shakthi Nagar, Mount
Ponnamalle High Rode, Porur, Chennai PIN 600116
Tamilnadu
ChennaiT.Nagar
202, 2nd Floor, Challa Mall Complex, 11/11/A, Sir Theagaraya
Road, T Nagar Chennai PIN 600017
Tamilnadu
ChennaiTambaram
Branch Shop No 8 And 9, First Floor, 68/22 A, Kakkan Street,
Tambaram West, Chennai PIN 600045
Tamilnadu
Coimbatore
A - 108, 1st Floor, Raheja Center, 1073/ 74 Avinashi Road,
Coimbatore PIN 641018
Tamilnadu
Erode
110/4, 1st Floor, R.K.Samy Bldg, Sathy Road, Near Bus Stand,
Erode PIN 638003
Tamilnadu
Karaikudi
A.C.A Complex, First Floor, Door No 30/1c, Sekkalai Road,
Karaikudi PIN 630001
Tamilnadu
Karur
128 A, Vanitha Towers First Floor, Covai Road, Karur
PIN 639002
Page 26 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Tamilnadu
Madurai
C-1, 3rd Floor,, A.R. Plaza 16-17 North Veli Street, Madurai PIN
625001
Tamilnadu
Pondicherry
1st Floor, 201 Mission Street, Above Bharat Overseas Bank,
Pondicherry PIN 605001
Tamilnadu
Salem
Shop No 5/ 1, First Floor, Sri Lakshmi Complex, No 76, Cherry
Road, Opp To Government Arts College Salem PIN 636007
Tamilnadu
Trichy
A-1, Srishti Court, Ground Floor, Opp Rockfort School Salai Road,
Trichy PIN 620003
Tamilnadu
Tuticorin
Anbu Medical Complex, 285/8d, 1st Floor, W.G.C Road, Tuticorin
PIN 628002
Telangana
HyderabadAmeerpet
G6- G10, East Block Swarana Jayanthi Commercial Complex,
Beside Huda Maitrivanam, Ameerpet, Hyderabad 38 PIN 500038
Telangana
HyderabadDilsukhnagar
Shop No.7 And 8, 2nd Floor Annapurna Complex, House No.1785/C/106 PIN 500060
Telangana
HyderabadHimayatnagar
3-6-269, G-6 And 7, Ground Floor Opp Telugu Academy, Himayath
Nagar Hyderabad PIN 500 029
Telangana
HyderabadKukatpally
Plot No-138, Kalyani Sri Sai Niketan Behind Margadarsi Chit Fund
Ltd Bhagyanagar Colony, Opp. K P H B, Hyderabad PIN 500072
Telangana
Nizamabad
Block E, 1st Floor, Kavita Complex, Go Down Road Nizamabad
PIN 503001
Telangana
Secunderabad
Bhuvana Towers G9 To G10, Ground Floor, Near Manju Theatre S
D Road, Secunderabad PIN 500003
Telangana
Warangal
Shop No. 16, 1st Floor H No 5-9-36, 37 Lashkar Bazar Hanamkonda
Main Road, Warangal PIN 506001
Tripura
Agartala
First Floor, 88, Motor Stand Road Opp. Petrol Pump P.O. Agartala
PIN 799001
Uttar Pradesh
Agra
6, Awagarh House, M.G. Road, Civil Lines, Agra PIN 282001
Uttar Pradesh
Allahabad
G-4, L.D.A. Center, Ground Floor, 2, Sardar Patel Marg, Civil Lines
Allahabad PIN 211001
Uttar Pradesh
Ghaziabad
118/3, 1st Floor, Beside Opulent Mall Above Idbi Bank, Model Town
East G.T. Road, Ghaziabad PIN 201001
Page 27 of 28
StockHolding | Information Technology
Request for Proposal for On-site Comprehensive Annual Maintenance Contract
(AMC) of Branded Desktops
Uttar Pradesh
Gorakhpur
Office No. 16, 17, 18, Iii Floor The Mall, Cross Road, Bank Road,
Gorakhpur PIN 273001
Uttar
Pradesh
GorakhpurSRO
COLLECTRATE PARISHAR NIBANDHAN BHAWAN, 1ST FLOOR
Ph. 0551-2205955/6
Uttar Pradesh
Kanpur
Ground Floor Krishna Towers 15/63 Civil Lines, Kanpur PIN 208001
Uttar Pradesh
LucknowAshok Marg
36/15, First Floor, Above India Bulls, Saprumarg, Opp. Rohit
Bhawan, Lucknow PIN 226001
Uttar Pradesh
Meerut
T-306, 3rd Floor, Ganga Plaza, Begum Bridge Road, Meerut
PIN 250002
Uttar Pradesh
Mughalsarai
3rd Floor 952, G. T Road, Subash Nagar Near Subash Park, Mugal
Sarai, Chandauli PIN 232101
Uttar Pradesh
Noida
P-5, 206, Ocean Plaza, Sector -18 Noida PIN 201 301
Uttar Pradesh
Varanasi
D-58/2, 4th Floor, Kuber Complex, Rath Yatra, Varanasi PIN 221010
Uttar Pradesh
VaranasiKamachha
Hashmi Complex, S 2 /639 -18 Near J.P. Mehta Inter College, Club
Road, Kachahari, Varanasi PIN 221002
Uttarakhand
Dehradun
59/3, First Floor, Rajpur Road, Above Idbi Bank, Dehradun
PIN 248001
Uttarakhand
Haldwani
L-2, Durga City Centre, Bhotia Parao, Nainital Road, Haldwani, Dist.
Nainital PIN 263139
Uttarakhand
Haridwar
Ground Floor, Royal Plaza Chandra Acharya Chowk, Ranipur Mor
PIN 249407
West Bengal
Haldia
Akash Ganga Commercial Complex, Unit No. 3/17 3rd Floor,
Durgacheck Haldia, Dist. – Midnapore PIN 721602
West Bengal
Kolkatta-Lal
Bazaar Street
RNM House, 3rd Floor 3b Lal Bazar Street, Kolkata
PIN 700001
West Bengal
Kolkatta-Park
Street
A.G. Towers, 6th Floor, 125/1 Park Street, Kolkata, PIN 700017
West Bengal
Naihati
Surya Kiran Apartment, Ground Floor, 212, R B C Road Post
Naihati, Dist 24 Parganas (North) PIN 743165
Page 28 of 28
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