Verizon NEVO Program
Tom Maguire
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
What is Verizon’s Network Evolution program?
Verizon NEVO Is
• A way to leverage the latest Verizon
technology to serve our existing and
future customers
– Deliver current services with better
reliability
– Maintain or reduce the cost to the
customer
– Position the network for future
demands
Verizon NEVO Is Not
• IP transition
– VoIP, and POTS, can travel over many
technologies
• A way to charge customers more
money
• Anti-competitive
• The end of copper
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
2
Typical Verizon Neighborhood
Central Office
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
3
Issue #1
Typical Verizon Neighborhood
• >30% already
cut the cord
• 60% bundle
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
4
Customers Are Fleeing Copper
53M
17.4M
35.6M copper lines lost in 12 years
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
5
Issue #1
Customers Alternatives Growing
Customers have more options than ever
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
6
Jun-12
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Sep-13
Jun-13
Mar-13
Dec-12
Sep-12
IPad Air series launch 11/13
500M FiOS launch 7/13
Google PPP Increase 8/13
Netflix Super HD 9//13
5 million FiOS subscribers 3/12
300M FiOS launch 6/12
IPhone 5 S launch 9/21
IPad Mini launch 11/12
Google+ launch 6/11
15M HSI launch 8/10
150M FiOS launch 11/10
IPad launch 4/10
15M, 25M, 35M FiOS launch 6/09
5M HSI Offering 9/08
First Android smartphone (HTC Dream) 10/08
7M HSI Offering 12/07
Netflix unlimited video streaming 1/08
Hulu launches in US 3/08
IPhone launch 6/07
Amazon Video Service launch 9/06
Facebook opens to public 9/06
Xbox 360 Launch 11/05
5M HSI Subscribers 1/06
You Tube launch 2/05
3M HSI Offering 9/04
Initial Facebook launch 2/04
Skype launch 8/03
Fiber
Mar-12
Dec-11
Sep-11
Jun-11
Mar-11
Dec-10
Sep-10
Jun-10
Mar-10
Dec-09
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Jun-09
Mar-09
Dec-08
Sep-08
Jun-08
Mar-08
Dec-07
Sep-07
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Mar-07
Dec-06
Sep-06
Jun-06
Mar-06
Dec-05
Sep-05
Jun-05
Mar-05
Dec-04
Sep-04
Jun-04
Mar-04
Dec-03
Xbox Live launch 11/02
Copper
Sep-03
Jun-03
Mar-03
Dec-02
Sep-02
Bandwidth Utilization Continues to Grow
7
Fiber Migration Process
Copper-Fed Home Configuration
The copper network currently
runs from the CO to the
customer location carrying
traditional telephone signals.
Fiber-Fed Home Configuration
1.Signals are
converted to
light in the CO.
The light is
delivered over
the fiber optic
cable.
H
t
t
O
N
T
X
X
VZ Central Office
2.The light is
converted back
to a traditional
signal at the
customer’s
location by an
ONT.
VZ Central Office
3.The ONT is inside or outside the home and plugs
into an electrical outlet. A back-up battery is
provided in the event of a power outage.
4.The customer’s IW is connected to the ONT.
500K customers now better served
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
8
Adapting Technology
What Happens in Copper-Only Areas?
• If copper is working well, nothing changes
• If copper is not working well, utilize a new wireless
device to serve voice-only customers
– Match existing critical features, including E911
– Monthly rate must be equal to or less than existing
– Company owned and serviced device
– Ability to backlight the existing in-home network
– Extended battery back-up capabilities
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
9
What is Verizon Voice Link?
VVL Is
VVL Is Not
• Currently designed for a specific,
voice-only customer base
– Chronic customers only
• Designed to replace all copper
• More expensive
• Something developed in a vacuum there was extensive stakeholdering
– Data customers or customers with
monitoring devices are out of scope
• Customers
– Customers with immediate needs
• Employees
• Advocacy groups
• A proven, reliable technology
• Regulators, including NARUC,
– Uses VzW network
MACRUC, UNM, FCC IP
– No wires to break
Transition Panel
– Customer-managed battery back-up
• Media
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
10
What is Verizon Voice Link?
Service Lights
Antenna
Voice Mail
Battery Indicator
Signal Strength
Line Ports
Power Button
Power Port
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
11
Verizon Voice Link Migration Process
Copper-Fed Home Configuration
The copper network currently
runs from the CO to the
customer location carrying
traditional telephone signals.
Wireless-Fed Home Configuration
1.The new device is
installed in the
customers home
in a spot with the
best wireless
signal.
2.The inside
wire is
isolated from
the OSP at
the NID
Wireless
Device
t
t
X
X
VZ Central Office
VZ Central Office
3.The device is plugged into a jack connected to the
rest of the in-home network, thus “backlighting” the
entire house.
4.The customer’s number is ported to the new device.
Nearly 4K customers moved to date
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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