GFI FaxMaker Monitis Monitoring Overview Monitis Overview Monitis is a cloud-based monitoring solution providing feature-rich monitoring technology in a singlepane, easy-to-use dashboard. Monitis provides both Internal Monitoring of Server and Network health, as well as External Monitoring from over 20 global locations. Monitis’ standard monitoring technologies and comprehensive API allows for detailed monitoring of GFI FaxMaker and will ensure that critical faxes are always flowing and alert you instantly in the case there are any problems. This Overview will provide the following: » » » Monitis Features to Monitor GFI FaxMaker Pricing Technical Setup Guide Reference Monitis Features to Monitor GFI FaxMaker Monitis provides several key features that will directly help you monitor GFI FaxMaker. The following matrix will provide details on these features: Monitoring Type Internal Monitoring Feature Description CPU Monitor: Monitors the % of CPU used, and % used by Kernel. Provides Sum of all cores and individual core metrics. Memory Monitor: Monitors the amount of Free memory (MB) and free Virtual Memory. Process Monitor: Monitors the % of CPU and Memory used by an individual process. Disk Drive Monitor: Monitors the amount of Free and Used Space on a particular Drive. Ping Monitor: Pings to another device on the LAN ensuring uptime and availability. Custom Monitoring GFI FaxMaker Send Fax Monitor: Custom script making use of Text API to send and verify the success of an outbound fax. Results are posted to Monitis, including potential error details. GFI FaxMaker Queue Monitor: Monitors the GFI FaxMaker Outbound and Inbound queues, posting the number of faxes in each respective queue. External Monitoring External Monitor: Provides Ping, TCP, SIP, and/or UDP monitoring from selectable geographical locations. Monitis | GFI FaxMaker Monitis Monitoring Guide 2 Pricing Monitis pricing plans are very affordable and payable month-to-month without the need to sign up to a long contract. Following the suggested monitoring level of GFI FaxMaker in this guide, you will pay less than 1$ per day to have complete monitoring. Please view below for the suggested plan using our Plan Builder: Monitis | GFI FaxMaker Monitis Monitoring Guide 3 Technical Setup Guide References Please see the Monitis GFI FaxMaker Monitoring Technical Guide for detailed instructions on setting up your monitoring. » » Monitis GFI FaxMaker Technical Guide Contact Monitis Support o Monitis Phone Support: (800) 657-7949 o Monitis Chat Support: Live Chat o Monitis Support Ticket: Create Ticket o Monitis Support Portal: http://www.monitissupport.com How to Get Started Getting started using Monitis to monitor GFI FaxMaker is easy! 1. Signup for a Monitis Trial 2. Follow the GFI FaxMaker Monitis Monitoring Technical Guide 3. Sit back and relax knowing your critical systems are up and running! If you would like a demo, or assistance getting started please let us know! Monitis | GFI FaxMaker Monitis Monitoring Guide 4 About Monitis Monitis Inc. is a specialist provider of web and cloud monitoring services that include website monitoring, site load testing, transaction monitoring, application and database monitoring, cloud resource monitoring, and server and internal network monitoring within one easy-to-use dashboard. Over 100,000 users worldwide have chosen Monitis as their provider of choice to increase uptime and user experience of their services and products. What makes Monitis’ solutions different is that they are fast to deploy, feature-rich in technology and provide a comprehensive single-pane view of on-premise and off-premise infrastructure and applications. Monitis offers its services in two versions: premium and free. The free version, Monitor.Us, is the pioneering free web and cloud systems monitoring service. Sponsored by Monitis, Monitor.Us gives home and small business users access to leading-edge availability and performance monitoring within one easyto-use dashboard. Other than a handful of purely enterprise-grade features, the core differences between the Monitis and Monitor.Us products are the ability to save monitoring history, the number of monitoring locations, and the frequency of checks. For more information please visit www.monitis.com. Monitis was acquired by GFI Software in October 2011. MONITIS US HEADQUARTERS 2880 Zanker Road, Suite 203, San Jose, CA 95134, USA Telephone: +1-800-657-7949 Telephone: +1-800-657-7949 Email: support@monitis.com Email: info@monitis.com Monitis | GFI FaxMaker Monitis Monitoring Guide 5