PRODUCT SERVICE ADVISORY PRODUCT SERVICE ADVISORY Bulletin 1503VC IntelliVAC Control Module and Bulletin 1500/1900 Medium Voltage Controllers and Bulletin 7000 Medium Voltage Drives, when using an Emergency Stop Function Ref: CPAG 2007-08-002 Date: August, 2007 Dear Rockwell Automation Customer, The purpose of this Product Service Advisory is to inform you of a potential issue that may exist with: • Bulletin 1503VC-BMCx IntelliVAC control modules (used to control Bulletin 1502 vacuum contactors), when using an Emergency Stop function • Bulletin 1500/1900 medium voltage controllers and Bulletin 7000 medium voltage drives, when provided with IntelliVAC control and an Emergency Stop function This Alert explains the potential issue and the steps being taken to rectify the situation. Due to the nature of the anomaly, it is mandatory that customers be notified immediately and that the Corrective Action is implemented immediately. - Issue Description - The Allen-Bradley Bulletin 1503VC IntelliVAC controller is used to control Bulletin 1502 medium voltage vacuum contactors, which are the primary components within the Bulletin 1500/1900 Centerline Medium Voltage Motor Controllers and Bulletin 7000 medium voltage drives. The following potential issue may exist with the IntelliVAC controller supplied with an Emergency Stop (E-Stop) function: Rev 12-2005, Page 1 of 6 PRODUCT SERVICE ADVISORY Issue – IntelliVAC with Emergency Stop (E-Stop) may not de-energize the power to the module to ensure that the contactor will drop out of the medium voltage circuit. A small number of IntelliVAC control modules supplied with E-Stop may have been wired in such a way that, in limited circumstances, when the E-Stop is pressed the power is not cut to the module. The IntelliVAC control modules are provided with certain Bulletin 1500/1900 medium voltage controllers and Bulletin 7000 medium voltage drives. For IntelliVAC controllers sold as separate components (i.e. not sold as part of the identified drives) to OEM customers, there exists the possibility that the IntelliVAC with E-Stop may also be impacted (if they did not follow recommendations in the product user manual). • • • The E-Stop option could have been wired in the Close command logic. If the optocoupler in the Close command circuit of the IntelliVAC fails (does not change state), it is possible that depressing the E-Stop may not de-energize the IntelliVAC output to the vacuum contactor. The medium voltage circuit may not be de-energized when an E-Stop is depressed. End customers are advised to review their system requirements functions (e.g., NFPA 79, IEC 60204-1 and ISO 13850) and ensure that the equipment Stop and E Stop provided by Rockwell Automation or an OEM meets their requirements. If it does not, then immediate action is required to correct the wiring issue. -Temporary Workarounds - None - Product Identification Product affected by this Product Service Advisory includes Bulletin 1500/1900 medium voltage controllers and Bulletin 7000 medium voltage drives with the following Bulletin numbers and options: • Bulletin 1503, 1506, 1512, 1522, 1562, 1572, 1582, 1906, or 1912 medium voltage controllers and components or Bulletin 7000 medium voltage drives • Complete units shipped with catalog options 4010Vx and 1DDx or Complete units shipped with IntelliVAC control as standard and option 1DDx • Rockwell Automation shipped the affected complete units between July 2004 and May 2007. OEMs Rev 12-2005, Page 2 of 6 PRODUCT SERVICE ADVISORY may have shipped products since March 2003 and the present. • Validate that the product has IntelliVAC with E-Stop (see Figures 1 & 2 below), and verify if the EStop contact has been wired as shown in Figure 3 (where E-Stop has been connected in the IntelliVAC “Close” logic rung ). Figure 1: Typical IntelliVAC Control Module Figure 2: Typical E-Stop Pushbutton Rev 12-2005, Page 3 of 6 PRODUCT SERVICE ADVISORY Figure 3: Example of Incorrect E-Stop Wiring for IntelliVAC Control Module • If the IntelliVAC control module has the E-Stop wired incorrectly, proceed to the “Issue Correction” section (below). Rev 12-2005, Page 4 of 6 PRODUCT SERVICE ADVISORY - Issue Correction If the provided E-Stop functionality is not suitable for the system, the issue can be corrected by rewiring the E-Stop into the L1 power line input of the IntelliVAC module as indicated in Figure 4 below. Figure 4: Example of correct E-Stop Wiring for IntelliVAC Control Module The potential issue described above has been corrected in the following versions of the Bulletin 1500/1900/7000 units with IntelliVAC and E-Stop: • Bulletin 1503, 1506, 1512, 1522, 1562, 1572, 1582, 1906, or 1912 medium voltage controllers and components or Bulletin 7000 medium voltage drives Shipped since June 1st, 2007 Rev 12-2005, Page 5 of 6 PRODUCT SERVICE ADVISORY - Requested Customer Action Each notified customer should take the following actions: • Confirm that they have the affected products. • Determine how the product is currently wired, and whether the current wiring meets the required stop or E-Stop functionality. If corrections are required, execute the wiring changes as indicated per the wiring schematic as provided in this Advisory. If customers require any further technical assistance, they should contact Rockwell Automation Medium Voltage Technical Support (519) 740-4790 or their local Rockwell Automation Sales and Support office. We appreciate your immediate cooperation in this matter. If you have any questions, please contact us. Rev 12-2005, Page 6 of 6